trip buddy fedex login

Enter your FedEx ID number to sign in.

If you are having trouble accessing MyGroundBiz.com, please contact us .

Accessing MyGroundBizAccount

If you are having trouble accessing the separate MyGroundBizAccount site, call 1.800.HELPMIS (435.7647) . This line is staffed Monday – Friday 7 a.m. – Midnight, and Saturday 7 a.m.– 2 p.m. Eastern. Any request received after these hours will be addressed as soon as the next shift arrives.

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Mobile Trip App Information

Mobile Trip App (MTA), a FedEx Ground application for contactless check-in and check-out, is now available at all FedEx Ground hubs and a vast majority of stations with Linehaul operations.

As previously announced , MTA is a new web-based application that creates a fully contactless dispatch and arrival process between Linehaul service providers and FedEx Ground Linehaul staff. It is fully integrated with FedEx Ground systems and is a mobile-friendly website (not an app in the App Store) used only by FedEx Ground Linehaul staff and Linehaul service providers that contract with FedEx Ground to provide services (does not include Purchased Transportation carriers).

Service providers are encouraged to utilize MTA where available and can provide personnel with a copy of the most recent version of the  Mobile Trip App User Guide  (rev. 10.8.21)  and the   password reset instructions  for successful utilization of the application. A  promotional video  is also available that highlights the benefits MTA offers service providers. Service providers that choose not to use MTA or service provider personnel who experience a technical difficulty with the application should check-in by entering the FedEx Ground Linehaul office.

MTA is accessible by scanning a QR code (often located on an outside banner or posted near the FXG Linehaul office) with a smart device. Purple ID login credentials are needed by service provider personnel to sign in. These credentials are the same as those when logging in to MyGroundBizAccount. If login attempt fails, the password may need reset.

To reset password:

1.      Call 1.855.NEW.PSWD (1.855.639.7793) to obtain a temporary password, which must then be reset on MyGroundBizAccount (MGBA).

2.      Use the temporary password to reset the password via  https://mybizaccount.fedex.com/my.policy .

3.      In the MGBA sign on section, enter the seven-digit FedEx ID found on the user’s FedEx ID badge and enter the temporary password provided. Log in and then reset the password.

It’s important that service provider personnel remember their FedEx ID and newly created password. These login credentials will be needed to access MTA. Passwords are valid for 90 days. After 90 days, they will expire, and need reset again via this process.

As a reminder, the Vector app previously utilized for contactless check-in/check-out has been discontinued. Please encourage adoption of Mobile Trip App to promote a safe and efficient dispatch and arrival process as we head into Peak.

Note : MTA is currently rolled out at select facilities with the goal of all facilities having MTA by November. If your business is unsure whether or not its domicile has MTA in use, please speak to a member of FedEx Ground

UPDATED:  10/12/2021

FedEx Trip Buddy: A Comprehensive Guide to the Shipping Service

FedEx Trip Buddy is a shipping management tool that allows users to track and manage their shipments in real-time. This innovative feature is part of the FedEx Mobile App and is designed to simplify the shipping process for busy professionals. With Trip Buddy, users can easily manage multiple shipments on the go, receive notifications about delivery status, and get support and assistance from FedEx customer service.

Understanding FedEx Trip Buddy is easy, even for users who are new to the FedEx Mobile App. Once users download the app and log in, they can access the Trip Buddy feature from the main menu. From there, they can create new shipments, track existing ones, and manage their account settings. The app also provides detailed information about each shipment, including delivery status, estimated delivery time, and any special instructions or requirements.

Tracking and Notifications are a key part of the FedEx Trip Buddy experience. Users can receive real-time updates about their shipments via push notifications, email, or text message. They can also customize their notification preferences to receive alerts about specific events, such as when a package has been delivered or when there is a delay in transit. With these features, users can stay informed about their shipments no matter where they are.

Key Takeaways

• FedEx Trip Buddy is a shipping management tool that allows users to track and manage their shipments in real-time.
• Users can access Trip Buddy from the FedEx Mobile App and easily manage multiple shipments on the go.
• With tracking and notification features, users can stay informed about their shipments and receive real-time updates about delivery status.

Understanding FedEx Trip Buddy

FedEx Trip Buddy is a mobile application that allows users to track their shipments on the go. The app is available for both iOS and Android devices, making it accessible to a wide range of users.

Users can easily track their shipments by entering their tracking number or scanning the barcode on their shipping label. The app provides real-time updates on the status of the shipment, including the estimated delivery date and time.

One of the key features of FedEx Trip Buddy is the ability to receive push notifications when there is a change in the status of the shipment. This feature allows users to stay up-to-date on the progress of their shipment without having to constantly check the app.

The app also includes a number of other useful features, such as the ability to save frequently used tracking numbers for quick access, and the ability to view a shipment’s full tracking history.

Overall, FedEx Trip Buddy is a useful tool for anyone who needs to track their shipments on the go. The app is easy to use and provides real-time updates, making it a reliable way to stay informed about the status of your shipments.

Tracking and Notifications

FedEx Trip Buddy provides a comprehensive tracking and notification system that keeps users informed about the status of their shipments. The system is designed to provide real-time updates and alerts to ensure that users have the most up-to-date information about their shipments.

Real Time Tracking

The real-time tracking feature allows users to track their shipments from start to finish. Users can enter their tracking number on the FedEx website and get real-time updates on the status of their shipment. The system provides detailed information about the location of the package, the estimated delivery date, and any delays or issues that may arise during the shipping process.

Delivery Notifications

Delivery notifications are an important part of the FedEx Trip Buddy system. Users can set up alerts to receive notifications when their package is out for delivery, when it has been delivered, or when there are any delays or issues with the shipment. This feature ensures that users are always aware of the status of their package and can plan accordingly.

Push Notifications

Push notifications are another important feature of the FedEx Trip Buddy system. Users can receive push notifications on their mobile devices when there are updates to their shipment. This feature is particularly useful for users who are on the go and need to stay informed about the status of their package.

Overall, the tracking and notification system provided by FedEx Trip Buddy is a valuable tool for anyone who needs to track shipments and stay informed about their delivery status. With real-time tracking, delivery notifications, and push notifications, users can stay up-to-date on the status of their packages and plan accordingly.

Shipping and Deliveries

When it comes to shipping and deliveries, FedEx Trip Buddy offers a range of options to meet the diverse needs of its customers. Below are some of the key features of FedEx’s shipping and delivery services.

International Shipping

FedEx offers international shipping services to more than 220 countries and territories around the world. Whether you need to send a package to a customer overseas or receive a shipment from a supplier abroad, FedEx has you covered. With a variety of shipping options to choose from, including FedEx Express and FedEx Ground, you can find the right service to meet your needs.

Residential Delivery

FedEx also offers residential delivery services, ensuring that your packages are delivered directly to your doorstep. With FedEx Home Delivery, you can choose between delivery on a specific day or a specific time of day, making it easier to plan your schedule around your delivery.

FedEx Home Delivery

FedEx Home Delivery is a service that is designed specifically for residential customers. With this service, packages are delivered directly to your doorstep, ensuring that you receive your shipments in a timely and convenient manner. FedEx Home Delivery offers a range of delivery options, including delivery on a specific day or a specific time of day, making it easy to plan your schedule around your delivery.

Overall, FedEx’s shipping and delivery services offer a reliable and convenient way to send and receive packages. With a variety of options to choose from, you can find the right service to meet your needs, whether you’re shipping internationally or receiving packages at home.

Using the FedEx Mobile App

The FedEx Mobile App is a convenient tool that allows users to track their shipments, schedule pickups, and access other FedEx services from their mobile devices. To get started with the app, users must download and install it on their devices, set up an account, and navigate the different features.

Download and Installation

The FedEx Mobile App is available for download on both the App Store and Google Play. Users can search for “FedEx Mobile” in either store and select the app with the FedEx logo to download it. Once the app is downloaded, users can open it and follow the prompts to complete the installation process.

Setting Up Account

To use the FedEx Mobile App, users must have a valid FedEx account. If they don’t have one, they can create an account within the app by providing their personal and business information. If they already have a FedEx account, they can sign in to the app using their user ID and password.

Navigating the App

The FedEx Mobile App has a user-friendly interface that allows users to easily navigate through different features. The main menu of the app includes options for tracking shipments, scheduling pickups, accessing shipping labels, and more. Users can also customize their settings within the app to receive notifications about their shipments and manage their account information.

Overall, the FedEx Mobile App is a useful tool for anyone who needs to track their shipments or access FedEx services on the go. With its easy-to-use interface and convenient features, the app is a valuable addition to any mobile device.

Benefits of FedEx Trip Buddy

FedEx Trip Buddy is a valuable tool that can help businesses and individuals streamline their shipping process. Here are some of the benefits that come with using FedEx Trip Buddy:

My FedEx Rewards

One of the main benefits of using FedEx Trip Buddy is that it allows users to earn My FedEx Rewards points. These points can be redeemed for discounts on future shipments, gift cards, and other rewards. The more shipments you make using FedEx, the more rewards points you can earn.

Picture Proof of Delivery

Another benefit of using FedEx Trip Buddy is that it provides users with picture proof of delivery. This feature ensures that the recipient has received the package and can be especially useful for businesses that need to provide proof of delivery to their customers.

Vacation Hold

FedEx Trip Buddy also allows users to put their shipments on hold when they are on vacation or out of town. This feature can be especially useful for individuals who frequently travel or for businesses that need to temporarily suspend their shipping operations.

Overall, the benefits of using FedEx Trip Buddy are clear. With features like My FedEx Rewards, picture proof of delivery, and vacation hold, users can save time, earn rewards, and streamline their shipping process.

Managing Shipments

FedEx Trip Buddy makes it easy to manage shipments with a variety of tools and features. Here are some of the key ways to manage shipments using the platform:

Creating Shipping Labels

One of the most important features of FedEx Trip Buddy is the ability to create shipping labels quickly and easily. Users can create labels for both domestic and international shipments, and can choose from a variety of shipping options and delivery speeds. The platform also allows users to print labels directly from their computer or mobile device, making it easy to get shipments out the door quickly.

Order History

Another useful feature of FedEx Trip Buddy is the ability to track and manage order history. Users can view all of their past shipments and orders in one place, making it easy to keep track of important information like tracking numbers, delivery dates, and more. This feature can be especially helpful for businesses that need to keep detailed records of their shipping activity.

Pick Up and Delivery Options

FedEx Trip Buddy also offers a variety of pickup and delivery options, making it easy to get shipments where they need to go. Users can schedule pickups for their shipments at a time and location that works best for them, and can also choose from a variety of delivery options like same-day, next-day, and more. This flexibility can be especially helpful for businesses that need to get shipments out quickly or on a tight schedule.

Overall, FedEx Trip Buddy is a powerful tool for managing shipments and getting them where they need to go. With features like easy label creation, order history tracking, and flexible pickup and delivery options, it’s a great choice for businesses of all sizes.

Support and Assistance

FedEx Trip Buddy provides excellent support and assistance to its users. Whether you need help with tracking your shipment or have any other queries, you can always count on FedEx’s support team.

Chat Support

One of the most convenient ways to get help is through the chat support feature. You can chat with a FedEx representative online and get your questions answered quickly. The chat support feature is available 24/7, so you can get help whenever you need it.

FedEx Delivery Manager

FedEx Delivery Manager is a powerful tool that allows you to customize your delivery preferences. You can choose the delivery time, location, and even request a hold at a FedEx location. This feature is especially useful if you’re not going to be home to receive your package.

My FedEx is a personalized dashboard that allows you to manage all your shipments in one place. You can track your packages, schedule pickups, and create shipping labels. My FedEx also provides access to exclusive offers and discounts.

In conclusion, FedEx Trip Buddy provides excellent support and assistance to its users. The chat support feature, FedEx Delivery Manager, and My FedEx are just a few examples of the tools available to help you manage your shipments. With FedEx’s support team, you can rest assured that your packages are in good hands.

Account Management

FedEx Trip Buddy offers a comprehensive account management system that allows users to manage their account information in one place. This section covers the various aspects of account management, including business account, address book, and payment options.

Business Account

Users can easily create and manage their business account through the FedEx Trip Buddy platform. This feature allows users to enjoy exclusive benefits such as discounted rates, simplified billing, and enhanced tracking capabilities. Users can also customize their account settings to suit their specific business needs.

Address Book

The address book feature in FedEx Trip Buddy allows users to save and manage their frequently used addresses. This feature simplifies the shipping process by allowing users to quickly select the desired address from their saved list. Users can also add, edit, or delete addresses as needed.

Payment Options

FedEx Trip Buddy offers a variety of payment options to suit the needs of different users. Users can choose to pay by credit card, PayPal, or through their FedEx account. The platform also allows users to save their payment information for quick and easy checkout.

In conclusion, FedEx Trip Buddy’s account management system provides users with a simple and effective way to manage their account information. With features such as business account, address book, and payment options, users can streamline their shipping process and focus on growing their business.

Legal and Copyright

FedEx Trip Buddy is a trademark of FedEx Corporation, a global courier delivery services company. The use of the name and logo of FedEx Trip Buddy is subject to strict legal regulations. Any unauthorized use of the name or logo of FedEx Trip Buddy is prohibited and may result in legal action.

All content, including text, images, and logos, on the FedEx Trip Buddy website is protected by copyright laws. The content on the website may not be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of FedEx Corporation.

FedEx Corporation reserves the right to modify, suspend, or discontinue the FedEx Trip Buddy service at any time without notice. The company also reserves the right to modify the terms and conditions of the service without prior notice.

Users of the FedEx Trip Buddy service should carefully read and understand the terms and conditions of the service before using it. The terms and conditions outline the user’s rights and responsibilities and provide important information about the service.

In conclusion, the use of FedEx Trip Buddy is subject to strict legal regulations, and users should carefully read and understand the terms and conditions of the service before using it. Any unauthorized use of the name or logo of FedEx Trip Buddy is prohibited and may result in legal action.

Frequently Asked Questions

How do i use the fedex trip toolbox.

To use the FedEx Trip Toolbox, you need to create a FedEx account. Once you have an account, log in to the FedEx website and select the “Trip Tools” option. From there, you can access the Trip Toolbox and use it to plan your trip, get real-time updates on your shipment, and more.

What is the FedEx Purple ID login?

The FedEx Purple ID login is a secure login system that allows you to access your FedEx account and use all of the features of the Trip Toolbox. You can create a Purple ID by visiting the FedEx website and following the instructions on the login page.

What is the Trip Buddy feature on the FedEx app?

The Trip Buddy feature on the FedEx app is a tool that allows you to track your shipments, get real-time updates on their status, and manage your shipments from your mobile device. You can download the FedEx app from the App Store or Google Play Store.

How do I track my FedEx package?

To track your FedEx package, visit the FedEx website and enter your tracking number in the “Track Your Shipment” field. You can also use the Trip Buddy feature on the FedEx app to track your package from your mobile device.

What is the price of the Tripbuddy app?

The Tripbuddy app is free to download and use. However, there may be additional fees for certain features, such as expedited shipping or international shipping.

Can I scan a FedEx label with my phone?

Yes, you can scan a FedEx label with your phone using the Trip Buddy feature on the FedEx app. Simply open the app, select the “Scan a Label” option, and follow the instructions to scan your label.

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How to reset forgotten password or find user ID

Customers can use fedex.com to retrieve a lost or forgotten user id or password.

How do I reset my password or find a user ID?

Select Sign Up or Log In from the header. Then click SIGN UP / LOG IN .

Once on the login screen, click FORGOT YOUR USER ID OR PASSWORD?

After clicking the link, the screen will display two options:

• If they need to reset their password, they should click RESET PASSWORD .
• If they have forgotten their user ID, they should click RETRIEVE USER ID .

Clicking RESET PASSWORD takes you to a screen where you provide your user ID and click SUBMIT .

After submitting a valid user ID, you will see a screen where you can choose how to receive a verification code.

• SEND AN EMAIL (All users will see this option)
• SEND A TEXT (Depending on service availability for the user’s contact details)
• CALL ME (Depending on service availability for the user’s contact details)

Next you will see a screen to enter the verification code and you should receive  the code via the method you selected. Enter the verification code and click CONTINUE .

Now you can choose a new password and click SUBMIT .

You will then see a screen confirming that you’ve successfully reset your password.

To retrieve your user id(s), click RETRIEVE USER ID .

On the next screen enter the email address associated with your user ID and click SUBMIT .

You will then see a screen confirming that an email with your user id(s) has been sent to the email address you’ve entered.

More how to guides

Curious how to complete more account management tasks? Select from the options below for step-by-step instructions on managing your FedEx account.

Chat with our virtual assistant

Need help answering other questions.

Visit our Customer Support section on fedex.com and chat with our Virtual Representative to find answers to your shipping needs.

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FedEx Mobile 4+

Track, ship & notifications.

• #18 in Business
• 4.7 • 354.9K Ratings

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Description.

Download a more convenient way to ship and track. Manage your FedEx packages with the FedEx Mobile app. It’s easy to use – and compatible with your watch. Track: • Enroll in FedEx Delivery Manager to take control of your deliveries with FedEx* • Hold a package at a nearby FedEx location or set a vacation hold for all your packages* • Leave delivery instructions for your driver* • Sign for packages from your phone* • Enable mobile push notifications to get a doorbell chime with delivered notifications* • Enroll in Shop & Track to view the status of online orders (even if it’s not a FedEx package!). You can even search by tracking number, order number, merchant and more* • View a photo proof of residential delivery once it arrives* • Get Apple Watch access to check status of packages, find locations, and view photo proof of delivery • Ask Siri to check the status of your FedEx package and track from your home screen with a widget • Scan door tags to see options for missed deliveries* Ship: • Create a domestic or international mobile shipment label; then print it from your phone or get a QR code and let us print it for you** • Use your phone to measure your package for the most accurate rates • Get shipping rates • Schedule and manage pickups** Maximize your FedEx experience by allowing the following permissions: Location, Camera and Push Notifications. This will allow you to scan barcodes, find nearby drop-off locations and get instant status updates. *Available in some regions. **Shipping administration rules apply.

Version 7.14.0

Thank you for choosing the FedEx® Mobile app! We're constantly delivering quality updates to give you the best app experience possible. Latest updates: • Design enhancements and bug fixes

Ratings and Reviews

354.9K Ratings

Crappy delivery updates !

For the last several FEDEX deliveries to me , at the last minute on the projected delivery date , the FEDEX website will switch from the projected time and date to pending ! When accessing the automated FEDEX system or even speaking to a service representative, all you get is some obscure reply ! I’m a retired Postal Service maintenance technician and the USPS and UPS have far better updates and customer service results and responses ! I WILL NO LONGER make anymore online orders if the vendor is using FEDEX’s crappy delivery services ! I’m 67 years of age and fairly tolerant and understanding of changing delivery obstacles , but FEDEX has become consistently unreliable and for lack of a better term lousy and crappy delivery service !! This scathing review will not even faze or even shame FEDEX into improving their crappy delivery service to its customers !!! Hopefully and with any luck , FEDEX will start losing customers ! I’m willing to bet that I do not even receive an inquiry from FEDEX asking what they can do to constantly failing the customers !!!

The app wouldn’t let me change settings

My son ordered a computer while he was staying here, but had to leave on a trip before it arrived. He had it delivered to the house, but nobody was home to accept the delivery. I signed the back of the door tag and left details on where to put the package as instructed on the tag, but when making a delivery attempt the following day, the driver didn’t even look at the back of the tag and left again with the package. Calling the 800 number gave me few options, and the robot receptionist wanted me to pick up the package an hour away within a certain two-hour time frame. Thanks to flooding and a business closure, neither of the two FedEx drop off locations in my town are open, and when I tried to choose one 10 miles away, the app would not let me. I finally repeated “talk to a person” often enough that the automated service connected me with someone who could contact the driver and give instructions for delivery, and the driver returned later that second day and left the package, along with the door tag containing my signature. But why have the app if I can’t do that from there? All I can do is track the package and the rest of the app seems to be there for show. (Also, if I say “talk to a person” while in the automated voice system, that means that the choices offered there are insufficient and I need human interaction. Don’t keep pushing me to choose menu options.)

No notifications and no communication at all

This isn’t the first time that this happened to me with FedEx. Before the shipment was even shipped, I requested all the notifications as much as possible so I can get the real time updated status even if home or not home. Turned out it doesn’t matter anyway. No notifications, no updates, and no communication at all. Just because the gate at my residence was closed (and the apartment staff is off work), doesn’t mean you cannot come in…? That was only around 5-6:00 PM, when in fact, I know that FedEx is always out of deliver until 9-10:00 PM. After the estimated day that my shipment was supposed to be delivered, I went back to check up on the app again, out of no where it says that “the delivery was unable to deliver” at 6 PM when at that time, I got NOTHING for the notifications. I’ve been home all day and I had no idea where my package was. The only thing it says on the tracking category was “out for deliver since 6:50 AM”. They could’ve have contacted or something in order to get inside and deliver some packages. Or at least if I get notified by a text right away because that was the option I chose to be notified if there’s an exception for a delivery, or there’s something happening and is unable to deliver. Again, like I said, NOTHING for the notifications, no updates at all, and no communication. And ALWAYS late/delay when it comes to deliver a shipment.

App Privacy

The developer, FedEx , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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