do royal caribbean cruise ships have wifi

Royal Caribbean WiFi Cost: Is the Internet Package Worth It?

Did you know that Royal Caribbean International boasts the fastest internet in the entire cruise industry?

Whether you’re looking for onboard internet to send emails, make video calls, or stream movies, the Royal Caribbean cruise ships have a high-speed internet plan for your trip! With the implementation of Spacex’s Starlink , cruisers can purchase a VOOM Surf and Stream Package that works really well onboard the ships.

However, this internet package does come at a cost in addition to your cruise fare. So, you may find yourself wondering:

• How much VOOM costs ?
• Should you purchase it for your kids or just the adults ?
• Is the WiFi price worth it in the end?

In the post below, I’ll explain how I found a great deal on the Royal Caribbean internet package through a Black Friday Sale . I’ll also let you know whether or not I personally think the internet package is worth it on your cruise.

VOOM Internet

Many cruisers would agree that you really don’t get the full cruise experience when you’re attached to a cell phone, tablet, or laptop during your trip. However, people have all sorts of reasons for wanting (or even needing) internet access while on vacation.

I’ll go ahead and admit it here that my family is completely guilty of spending downtime on our devices while cruising. After all, a vacation is supposed to be relaxing right?

Some of the most common reasons you may want to buy the Royal Caribbean internet package include:

• Checking in at work
• Communicating with family members on land
• Turning in assignments for school
• Watching favorite shows or movies
• Posting on social media

Regardless of your reason for purchasing a Wi-Fi package on the cruise, you’ll want to ensure that the internet plan actually works . This is where Royal Caribbean International excels as it provides surfing and download speeds up to six times faster than any other cruise line.

Royal Caribbean’s VOOM internet service is currently available on all of the ships . This groundbreaking internet at sea offers super fast speeds for guests wanting to surf the web while sailing.

So, how do you buy it?

When you access your Royal Caribbean cruise planner account , you’ll see the option to purchase the internet package. Note that Royal Caribbean used to offer a VOOM Surf Voyage Package; however, this option is no longer available after they began using Elon Musk’s Starlink.

Instead, you will find the VOOM Surf and Stream Package as the sole Wi-Fi package available. The VOOM Surf & Stream Package features fast internet speeds that allow you to participate in video chat, post on social media, stream movies, etc.

Internet Package Cost

The Royal Caribbean internet package is available for different prices depending on your sailing. It’s also important to note that the cost fluctuates a lot , so you’ll want to check the cruise planner regularly.

I’m a bit of a fanatic about getting the best deals on things, especially in the Royal Caribbean Cruise Planner. So, I checked the price daily before our trip and noticed that the Royal Caribbean WiFi cost ranged from $19.99 to $25.99 per person per day .

On my family’s most recent cruise aboard the Oasis of the Seas , the cost of wifi typically hovered around $19.99. So, for our family of 4 at a price of $19.99 per day, the internet package would have cost $79.96 per day of the cruise.

Black Friday Sale

We chose not to purchase the Royal Caribbean internet package at the $19.99 price listed above. Instead, we waited for the annual Black Friday Sale in November .

Luckily, Royal Caribbean provided discounted prices for their VOOM internet package during this sale. We were able to score the VOOM Surf + Stream Package for just $13.99 per person per day !

On a side note, we were also able to get a big discount on the beverage packages during the Black Friday Sale. You can read all about the drink options and prices in our post on Royal Caribbean Beverage Packages . In that article, we also let you know if the Deluxe Beverage Package is worth it or not.

Piece of Advice

When you click to purchase the internet package, you’ll be prompted to choose the people in your party who you would like included in the package. For example, my stateroom had 4 members of our family assigned to it, so I could specify which family members I wanted to purchase the package for.

You could easily purchase the package just for the adults in the stateroom or just for one person in the stateroom in order to save money. During this process, I learned a really easy trick to saving money on the internet package.

Instead of purchasing an internet package for each person in your stateroom, it’s almost always cheaper to buy Wi-Fi for ONE person and then add additional devices.

In other words, when purchasing the internet package for my family, I selected my name ONLY . Then, I chose the Multiple Devices option to select the number of devices (up to 4) I wanted on my account.

For some reason, it was way cheaper for us to purchase VOOM internet for one person on four separate devices than it was to buy one device for four separate people.

Getting Started

After boarding the cruise ship, it’s really easy to get started with the onboard internet.

• Just put your device in Airplane Mode.
• Turn on Wi-Fi on your device and choose the ship’s guest wifi.
• Create your internet account and password.

After completing those steps, your Royal Caribbean internet package should be up and running! The image below shows a copy of the VOOM instructions that we received in our stateroom.

If you purchased internet packages for multiple people in your party, each person will have his/her own login and password . However, if you purchased an internet package for multiple devices , all of the devices will share the same password .

Sharing a Package

In order to save money on Royal Caribbean’s internet packages, many cruisers choose to purchase a VOOM package for one member of their travel party. Then, they share the package throughout the cruise.

This works well for those families who are comfortable taking turns using the internet during their vacation. If you decide to share an internet package, it’s important to note that one person must log off in order for a second person to access the package.

In order to save the headache of going through and having to login each account until the right one is disconnected, I suggest disconnecting the device FIRST before logging in on the new one .

So, if you purchased an internet package for a single device, that device must log off before the new device is able to use your password. I will note here that this was one of the more frustrating issues with the internet package onboard until we started following the tip in the green box above.

My family and I had purchased the package for four devices. Whenever we needed to activate a new device, the internet did not prompt us on which device to remove . In other words, when I wanted to use my laptop instead of my phone, I would login to the internet on my laptop. 

But it wouldn’t ask which device I wanted to disconnect. So, another member of my family would sometimes get annoyed when their device got disconnected.

Extra Information

Below are a few of the questions we had about the Royal Caribbean internet packages before experiencing them for ourselves:

How do you cancel the Royal Caribbean Internet package?

Before your sailing, you can cancel the Royal Caribbean internet package easily by calling RCCL or through your online Cruise Planner account . If you notice the price has gone down in the Cruise Planner, it’s super easy to cancel and rebook for the new price.

Is Wi-Fi free on Royal Caribbean ships?

Wi-Fi is not free on Royal Caribbean ships. If you are interested in Wi-Fi solely for communicating with others onboard, the cheapest option available is the chat feature in the app . This allows guests to chat with other guests in the Royal Caribbean app for free.

Additionally, you may receive free Wi-Fi depending on the stateroom or other packages you book . For example, guests who have added The Key to their cruise package will receive Wi-Fi as part of their The Key fee.

Finally, if you booked a suite in the Star or Sky class , you will receive a VOOM Surf and Stream Package for each person in your room. You can read more about the suite benefits in our post on Royal Caribbean Suites Perks .

Does the internet work on shore excursions?

The internet packages do not work unless you are on the Royal Caribbean ship or at Perfect Day at CocoCay . That being said, many of the ports you visit will have Wi-Fi available, so you can always connect there.

Is the Internet Package worth it on Royal Caribbean?

If you’re looking for the full internet experience on your trip, then we totally think the Royal Caribbean internet packages are worth it . 

My husband and I were able to stay connected with work and others at home. Plus, my young kids were able to stream their favorite shows and movies during downtime in the room.

Overall, we would recommend the Royal Caribbean internet package if you’re wanting an internet connection during your trip. We really lucked out in catching the Black Friday Sale that offered discounted prices for the package.

↓↓ Check Out My Etsy Shop ↓↓

If you’re wanting to stay connected while also saving money, I think it would be doable to purchase a package for just one or two devices. Then, the other members of your family could take turns using the packages when needed.

I suggest weighing the cost of the packages with your need of being connected. Then, just go with whatever works for you and your family to have the best vacation experiences possible!

Have you used a Royal Caribbean internet package? Share your experiences with it below!

Shari is an experienced planner and organizer for Disney vacations, cruising, and U.S. travel. Her family vacation information, reviews, and tips provide insight for moms and dads everywhere. You can read more about her story, including her journey through breast cancer, in the about me page.

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14 comments.

How could i facebook a family member on cruise with me if i have one package and 2 devices with same log in?

If you have one package with two devices, it will allow you to login to the WIFI using the same password on both devices. From there, you should be able to use Facebook and other apps normally.

Does having the package and adding 1 device allow me and the other person using the same login/password….

To text nonstop between each other? For instance me and my daughter.

I have heard using the royal app for free can be delayed in texting.

If you have two devices on the package (one for you and one for your daughter), you can both be logged in at the same time. This will allow you to text each other.

Hi. I am soon on RC Wonder of the Seas with two 13 year old boys. I know they will be having fun in the pools and waterslides. Besides their cell phones, is there any way to keep tabs on them? I am worried they will leave their phones on tables or forget and get in the water. Is there are any way to keep tabs on them without their phones? I want to give them a bit of free reign, not too much, and need to know where they are.

My kids are small, so this isn’t something we have had to deal with yet. But, I know a lot of families cruise with walkie talkies to keep in touch with their kids on the ship. These walkie talkies were recommended to me by another cruiser, but I have not personally used them. Maybe another reader will chime in with their experience.

How much was it to add on an additional device to your primary account?

The price for adding a device will depend on your ship and sailing. On our last Oasis of the Seas cruise, we paid $12 per day for each additional device.

Hi Shari, I’m a bit confused. When looking at the app there is an option of buying the Vroom package for each guest – 4 guest and 1 device $ 1053 1 guest and 4 device – $800. we are 2 adults and 2 teens travelling. Does one person buy the package for 4 devices?? so confusing

I was so confused by this too! You can purchase either option that you mentioned above, but my family and I always go with the cheaper one. So, if you buy 1 guest with 4 devices, you will all share login information. All four of you can be on your devices at the same time. If you want to login with an additional device, it will automatically log out of one of the original four devices. Hope that helps!

Thanks for that! I’ve been wondering whether it would work to buy 3 devices or 3 packages. So, all you need is the same password and my kids will be fine?

When deciding between 3 devices or 3 packages, I would go with whichever option is cheaper. If you do the 3 devices, you will be able to use the same password on up to 3 devices. If you need to login to a fourth device, it will just disconnect one of the other 3. Hope that helps! Have a great trip!

Can you purchase internet for just one day? (Rather than buying a whole package). Thanks, Jon

I have never seen the option in the Cruise Planner to purchase internet for just one day. However, I have heard from multiple people that Royal Caribbean *sometimes* allows you to purchase internet onboard the ship for around $30 per 24 hours.

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Royal Caribbean Internet Packages: Our Review of Voom WiFi

Disclosure: This post may contain affiliate links. We may receive compensation when you purchase via my links at no cost to you. See my disclosure for more information.

Royal Caribbean’s internet packages make using the internet on a ship faster, cheaper, and more dependable than before.

They say they have the “fastest internet at sea.” With Starlink internet service, their Voom WiFi package gives fast internet speeds.

If you’re considering staying connected on your Royal Caribbean cruise, we can share our experience to help you know what to expect.

Table of Contents

Royal Caribbean Internet Packages

Royal Caribbean used to offer two internet packages but has since streamlined its WiFi offering to one plan, Voom Surf & Stream.

Voom Surf & Stream offers fast internet speeds thanks to the Starlink internet service on every ship in Royal Caribbean’s fleet .

With the Voom Surf & Stream WiFi Package, you can:

• Browse the web
• Send and receive emails
• Chat on messenger apps (e.x. Whatsapp, Signal)
• Stream movies, music, videos, TV shows
• Post on social media

Royal Caribbean used to offer a cheaper Voom Surf Voyage package with slower speeds. However, since the introduction of Starlink, they’ve removed the cheaper WiFi package.

Royal Caribbean WiFi Cost

Royal Caribbean’s costs  between $20 to $26 per device per day. Like Royal Caribbean’s drink package, the prices for high-speed internet  vary by itinerary, cruise ship, and destination.

There are also 24-hour internet access passes at a higher price. On my Serenade of the Seas cruise in 2022, I paid $33 for a 24-hour pass.

You can purchase multi-device packages, which reduce the per-device cost of the onboard internet on Royal Caribbean.

Although prices vary by sailing, you’ll always get the best deal when you book in advance. Once you’re on the ship, prices are always higher.

Purchase your internet package in advance to save money.

How Fast is Royal Caribbean’s WiFi?

Thanks to Royal Caribbean’s partnership with Starlink, Voom Internet is incredibly fast.

I bought the Surf & Stream package for our 2023 cruise on Symphony of the Seas in the Mediterranean. The internet was fast. I discovered that the download speed was 83 Mbps and the upload speed was 17 Mbps.

I did many speed tests during our cruise. I recorded speed tests at different times of the day to see how the satellite positions and where our ship was could change the internet speed.

I noticed that the internet speed went up and down a bit depending on how many satellites were above us. But overall, the internet worked well during our week-long cruise. The speed changes were minor. I wouldn’t have seen them if I wasn’t checking the WiFi speed on purpose.

The WiFi speeds are slower in the cabin and in some areas of the ship’s interior where the WiFi signal is weaker. But even in my interior stateroom, I could stream movies and video chat without problems.

Discounts on Voom Internet

Royal Caribbean offers significant discounts if you purchase the internet package before your cruise – which we always recommend to save money.

The internet packages are cheaper when you buy before sailing to encourage more purchases. So, if you need internet access on your cruise, you’ll definitely want to pre-purchase the internet package.

After you embark on your Royal Caribbean cruise, you’ll find higher prices for internet access.

To pre-purchase internet service, simply log into your Royal Caribbean Cruise Planner and navigate to  Internet & More  to order Royal Caribbean Voom internet service.

You also receive a discount when you purchase internet service for more than one device or bundle the WiFi package with a Royal Caribbean drink package .

The price of the cruise ship WiFi package fluctuates throughout the year. So check back often to see if there is a price drop. If the price drops below what you paid, call the cruise line and ask for a discount. Or cancel and re-buy the package.

On our Symphony of the Seas sailing, we purchased the Voom Surf & Stream package for $19.99 . The lower-priced Surf package was on sale for $14.99.

Diamond Discount

Royal Caribbean Crown & Anchor Society  members who are Diamond or above also get a special discount.

You can’t use your Crown & Anchor discount before sailing. You’ll have to wait until you’re onboard the Royal Caribbean ship to purchase the Voom internet on Royal Caribbean.

The discount for Diamond and higher Society members varies between 9.6% to 28.8% depending on the duration of the cruise:

• 4-night itineraries: 28.8%
• 5-night itineraries: 23%
• 6-night itineraries: 19.2%
• 7-night itineraries: 16.4%
• 8-night itineraries: 14.4%
• 9-night itineraries: 12.8%
• 10-night itineraries: 11.5%
• 11-night itineraries: 10.5%
• 12-night itineraries: 9.6%

Can You Get Free WiFi on Royal Caribbean

The only way to get free WiFi on Royal Caribbean is to book a suite.

Guests booked in Sky Class and Star Class suites receive a free WiFi package for one device. 

Suites on Royal Caribbean are very pricey, and I don’t recommend booking a suite for free WiFi. But you’ll receive several exclusive perks when you book a Royal Caribbean suite .

How to Save Money on Royal Caribbean Internet Plans

I found an easy trick to save money on the WiFi plan, so you don’t need to purchase packages for every device.

Here’s how it works.

Royal Caribbean’s internet packages are priced on a per-device basis. But the WiFi login doesn’t limit you to one device.

Using one login, you can log into Royal Caribbean’s WiFi on multiple devices. But here’s the catch: the high-speed internet only works on one device at a time.

This means you can purchase one package and use the WiFi across multiple devices, but only one device can connect to Royal Caribbean internet at a time.

For example, let’s say you want to connect your laptop to the internet to check your emails. You can’t use the internet on other devices while your computer is connected.

After you finish on your laptop, you can connect your phone to the WiFi service. When you log in, you’ll receive a warning that your previously connected device will be disconnected if you proceed. Simply accept the notification, and your phone will connect to the WiFi while your laptop disconnects.

This trick is a great way to save money if you don’t require multiple devices to connect simultaneously.

Unfortunately, you’ll have to purchase multiple packages to connect multiple devices simultaneously.

How to Access the Internet on Royal Caribbean

Connecting your device to the Voom internet package is relatively simple. First, enable the WiFi on your device and select the ship’s WiFi service from the list.

When your device connects to the ship’s internet, your device will open a new web browser. If your device doesn’t automatically open the browser, you can open it yourself.

At this point, you should see the login prompt. If not, visit “ Login.com ,” where you can sign in using the provided password.

You should have an internet connection throughout the ship, but if you lose the connection, check that your WiFi is turned on, then visit “ Login.com ” again to sign in.

It’s important to note that the internet might not be available throughout the ship. If you have issues with your internet connection, visit the help desk.

Using the Royal Caribbean App Without a WiFi Package

Yes. The Royal Caribbean app works without purchasing an internet package. You must connect to the ship’s WiFi for free to access the Royal Caribbean app features.

But you don’t need to purchase an internet package to use the app.

The app connects to the ship’s WiFi network, allowing you to access services like daily schedules, dining options, and ship maps, check account statements, and make My Time Dining reservations .

Simply connect to the ship’s WiFi to use the app. The WiFi name follows the same format: Guest-(ship name)-WiFi. On our Symphony of the Seas cruise, the WiFi was named Guest-SymphonyoftheSeas-WiFi.

Can You Use the Internet Package at CocoCay?

Yes, you can use the Royal Caribbean Internet package at CocoCay. Royal Caribbean’s private island in the Bahamas, CocoCay, offers WiFi, enabling guests to remain connected while enjoying the island’s attractions. If you’ve purchased an internet package for your cruise, you can connect to the WiFi at CocoCay.

Is Royal Caribbean’s WiFi Worth It?

Royal Caribbean WiFi is worth it for those needing reliable and fast connectivity at sea. Enhanced by the integration of Starlink, VOOM offers improved speed and stability, making it suitable for a wide range of online activities, including streaming, video chatting, and web browsing.

Royal Caribbean’s WiFi is worth it if you need a fast and reliable internet connection on a cruise ship. Royal Caribbean now uses Starlink internet service. The Starlink internet makes Voom faster and more stable.

Royal Caribbean’s Voom WiFi is fast enough for various online activities, including streaming, video chatting, and web browsing.

The internet service isn’t cheap. But if you need internet at sea, Royal Caribbean’s fast internet is worth the price.

Marcello De Lio

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Are all Messengers are working with Voom? Such as WhatApp, Line, Wechat, Telegram, Facebook Messenger etc?

Yes. You might need to upgrade to the surf + stream package to use video chatting features. But all of the messaging apps you mentioned should work with Voom internet.

If I was to purchase the voom for 2 devices, it sounds like I could only access the internet using one device at a time, is that correct? Is it managed with a password?

My husband I and would both like to utilize this, but we are not heavy users, so if it was shared this would be ideal (his tablet/my phone). What if you have four devices? Can you still utilize all four, just only one active one at a time?

Yes, that is correct. The internet access is managed with a password and can be used on multiple devices – but only one device at a time. Victoria and I use this trick all the time when we cruise. It’s a great way to save money on the internet plan if you don’t need a constant internet connection.

Hi Marcello If I need to cancel my online internet how would I do this.

You should contact Royal Caribbean for help with cancelling your internet plan. Here is a link to their contact page https://www.royalcaribbean.com/resources/contact-us

Hi… thanks for all the information. I was wondering ATT has a cruise package. Would this be better than Voom? Thanks

If you will need traditional calling and texting you will be better off choosing AT&T, as you won’t get that with the cruise line. Otherwise, it depends on how much internet you will be using. Currently, AT&T offers 200 MB for $100. On a five-night cruise or less, Royal Caribbean’s VOOM internet is cheaper. But on six-night sailings or longer AT&T is cheaper, if you are using less than 200 MB.

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Royal Caribbean Internet Packages: Voom WiFi In-Depth

Navigating the high seas doesn’t mean you have to be cut off from the digital world. Whether you’re a social media aficionado, a work-from-anywhere professional, or simply someone who likes to stay in touch with family and friends, the allure of onboard internet is undeniable.

Thankfully, Royal Caribbean has got you covered with their robust internet offerings, promising you a seamless online experience while you cruise.

Is Royal Caribbean’s Voom WiFi truly the “fastest internet at sea,” as they claim? They offer two distinct packages: Surf, for basic internet needs like browsing and social media, and Surf & Stream, ideal for those looking to video chat, stream, and more.

Stay tuned as we dive into the nitty-gritty of Royal Caribbean’s internet packages, offering you a comprehensive guide to help you make an informed choice for your cruising needs.

(Unless you want to use a walkie-talkie on your next cruise to communicate with your group and save some serious $$$ )

Table of Contents

Royal Caribbean Internet Packages

The price range for Voom WiFi packages aboard a Royal Caribbean cruise can fluctuate based on several variables. Typically, you can anticipate spending approximately $11 to $16 daily for the standard package, and around $15 to $20 daily for the more advanced package.

Before going deeper into the complex pricing structure, let’s first explore the two distinct types of internet packages available and the features they offer.

Voom Surf Voyage Package

If your internet needs are fundamental, the Voom Surf Voyage package might just be what you’re looking for.

Tailored for cruisers who want straightforward internet access, this package keeps you online around the clock. Here’s what you can do with this basic plan:

• Web Browsing : Freely navigate the internet, whether it’s for leisurely reading or important research.
• Email Access : Keep your inbox in check and never miss an important email while you’re sailing.
• Messenger Apps : Stay connected through chat apps like WhatsApp, iMessage, and Facebook Messenger. Please note that while text messaging is supported, voice and video calls are not available with this package.

Speed and Limitations

It’s important to manage your speed expectations when you opt for the Voom Surf Voyage package. Royal Caribbean intentionally limits the speeds on this plan.

Why? The idea is to encourage passengers to upgrade to the more bandwidth-heavy Voom Surf & Stream package.

If you’re planning to just browse the internet or shoot off some emails, this package should suffice. However, for those requiring faster speeds for tasks like streaming, upgrading would be a wise choice.

Voom Surf & Stream Package

For those who demand more from their internet experience while cruising, the Voom Surf & Stream package takes connectivity to the next level. It encompasses all the features of the basic Surf package, but with several enticing add-ons and faster speeds. So what sets this package apart?

• Video Chatting : Stay face-to-face with your loved ones or even hold a business meeting via video chat platforms.
• Live Streaming : Keep your social media followers in the loop by live streaming your cruise adventures.
• Streaming Services : Binge-watch your favorite shows or groove to your favorite playlists, all while cruising in the middle of the ocean.

Speed and Capabilities

The Surf & Stream package is not throttled, which translates to faster and more reliable internet speeds. If your internet needs include watching videos, streaming music, or anything that requires high bandwidth, this is the package for you.

The Voom Surf & Stream Package offers:

• 24-hour internet access
• Standard web browsing
• Emailing capabilities
• Chat support on messenger apps like WhatsApp and Signal
• Video live chats
• The ability to stream movies, TV shows, music, and other content
• Live streaming and posting on social media platforms

While the Surf & Stream package is undoubtedly more feature-rich, it does come at a higher cost compared to the basic Surf package.

However, if you value faster speeds and the ability to engage in a range of online activities, the extra cost can be justified.

Royal Caribbeans Internet Pricing Breakdown

Understanding the cost of internet access aboard a Royal Caribbean cruise can be a bit of a puzzle, but don’t worry—we’ve got you covered.

Just like the fluctuating prices of their drink packages, the cost of WiFi varies based on several factors such as the ship, the sailing, and the time of purchase.

Here’s a breakdown to help you navigate these waters:

Standard Rates for Cruise-Length Access

• Voom Surf Package : The average daily rate usually falls between $12.99 and $15.99 per device. This is the cost if you’re planning on using the internet throughout the entire length of your cruise.
• Voom Surf & Stream Package : If you want the higher tier, expect to pay around $17.99 to $19.99 per device per day.

Single-Day Pass

If you don’t need internet for the entire cruise, you have the option of purchasing a 24-hour pass. However, this comes at a steeper price:

• Voom Surf 24-hour pass : Generally costs in the ballpark of $25.99 per device.
• Voom Surf & Stream 24-hour pass : Prepare to shell out around $32.99 per device for a single day.

Yes, you read that right—the prices almost double when you opt for just a day’s access!

Family and Multi-Device Plans

Here’s where it gets even more interesting.

If you’re cruising with family or simply have multiple devices, you can snag a discount by purchasing a family plan.

For example, a five-device plan for the Surf package can reduce the average cost to approximately $9 per device.

Pro Tip For Extra Savings

• Early Bird Discounts : Royal Caribbean encourages early purchases by offering significant discounts when you buy your internet package before sailing. Simply log into the Cruise Planner on Royal Caribbean’s website, navigate to the ‘Internet & More’ section, and secure your Voom internet package there. Pre-booking not only secures your internet access but also saves you money.
• Multiple Device Discounts : If you have more than one device or are cruising with family, take advantage of Royal Caribbean’s multi-device discounts. This can bring down your per-device cost considerably.
• Watch for Price Changes : The price of internet packages can fluctuate throughout the year. Keep an eye out for price drops even after you’ve made your purchase. If you notice a lower price, you have the option to call Royal Caribbean for a discount or cancel and re-buy the package at the reduced rate.

Diamond Discount: A Royal Perk for Loyal Cruisers

If you’re a member of Royal Caribbean’s Crown & Anchor Society and have achieved Diamond status or higher, you’re in for an extra treat: a special discount on Voom internet packages.

However, it’s important to note that you can only take advantage of this benefit once you’re onboard.

How the Diamond Discount Works:

• When to Apply : Unlike pre-booking discounts, the Diamond discount is applied exclusively onboard. You won’t be able to use your Crown & Anchor discount in advance of your sailing.
• 4-night itineraries : 28.8% discount
• 5-night itineraries : 23% discount
• 6-night itineraries : 19.2% discount
• 7-night itineraries : 16.4% discount
• 8-night itineraries : 14.4% discount
• 9-night itineraries : 12.8% discount
• 10-night itineraries : 11.5% discount
• 11-night itineraries : 10.5% discount
• 12-night itineraries : 9.6% discount

If you’re a Diamond or higher member of the Crown & Anchor Society, make sure to capitalize on these onboard discounts to get the most bang for your buck when purchasing a Voom internet package.

How Fast Is Voom?

Voom’s internet speed is revolutionized by Royal Caribbean’s partnership with Starlink, making it incredibly fast for a sea-bound experience.

Recent tests showed download speeds of up to 77.03 Mbps and upload speeds of 15.72 Mbps on Starlink-enabled ships.

However, speed can vary depending on factors like the ship’s location and satellite coverage. It’s worth noting that you might experience a slight slowdown when connecting from your cabin.

If your cruise is on a non-upgraded ship, expect slower internet—adequate for basic tasks but less ideal for heavier data usage.

Nonetheless, with Starlink technology becoming increasingly standard across the fleet, you’re likely to enjoy high-speed internet comparable to what you’d have back home.

Which Voom Package Should You Buy?

Choosing the right Voom package on a Royal Caribbean cruise boils down to your specific internet needs and preferences.

If your primary concern is basic connectivity—for checking emails, updating social media, or sending text messages via apps like WhatsApp—the Voom Surf Voyage Package should suffice.

However, if you’re looking for a more robust internet experience that includes video streaming, live video chats, or access to streaming platforms like Netflix or Spotify, the Voom Surf & Stream Package would be a more suitable choice.

Don’t forget to consider the pricing: Surf generally costs around $13 per day for a single device, while Surf & Stream is around $18 per day, with fluctuations depending on various factors.

Does The Royal Caribbean App Work Without WiFi?

You don’t need to purchase a Voom internet package to use the Royal Caribbean app while you’re onboard. All you have to do is connect to the ship’s guest Wi-Fi.

You can easily do this through your phone’s settings; just look for the Wi-Fi network named “Guest-(ship name)-Wi-Fi.”

Once connected, you’ll be able to use the app or even purchase an internet package if you decide you want broader online access.

To purchase or activate a package, simply go to login.com through a web browser.

The app itself comes packed with a range of features, although these can vary depending on the specific ship you’re on.

Some universal functionalities include the ability to sign into your guest account (you must be at least 13 years old), check into your cruise, and link reservations with other guests.

It’s also your gateway to a variety of onboard activities, dining options, and even loyalty program details.

Once you’re connected to the guest Wi-Fi, you’ll be able to make specialty and My Time dining reservations , reserve shows and shore excursions, browse and save daily activities to your calendar, explore deck plans, monitor your onboard spending, and even unlock your stateroom door.

Some ships even offer the ability to order food delivery through the app. Even without a paid internet package, the Royal Caribbean app keeps you well-connected throughout your cruise.

Can I Use One Account For Multiple Devices?

One limitation of the service is that each account only allows for a single device to be connected at any given time. If both you and your spouse want to use the internet on separate devices simultaneously, you’ll have to purchase access for two devices.

However, there’s a way around this restriction if continuous connectivity isn’t a must-have for you. You can switch between multiple devices while keeping just one connected at any given moment.

For instance, if you’ve been using the internet on your laptop and then want to switch to your phone, you’ll encounter a prompt informing you that you’ve reached your device limit.

At this point, you can choose to disconnect the laptop and connect the phone instead.

Can I Use Voom For Video Chat Services Like Facetime Or Zoom?

Yes! If you’re looking to make video calls via FaceTime, Zoom, or other similar services while cruising on Royal Caribbean, you’ll need to opt for the Voom Surf + Stream WiFi package.

The basic Voom Surf package won’t suffice for these activities as it has speed restrictions that prevent video calling.

Call quality on the Voom Surf + Stream package is generally good, although you may experience occasional choppiness.

If staying connected via video calls is important to you while you’re at sea, the Surf + Stream package is your go-to option.

Do Royal Caribbean Cruise Ships Have Free Wifi?

Generally speaking, Royal Caribbean cruise ships do not offer free WiFi to guests. The exception is for those who have booked a Star or Sky Royal Suite Class suite, as each guest in these premium suites receives one complimentary Surf + Stream package.

If you’re a member of Royal Caribbean’s Crown and Anchor loyalty scheme, even at the Diamond level, free WiFi is not included as a perk.

However, there are some opportunities for free WiFi during the cruise when the ship is docked at a port.

Overall, unless you are staying in one of the most luxurious suites, you should expect to pay for internet access while on a Royal Caribbean cruise.

Which Royal Caribbean Ships Have Starlink Internet?

Royal Caribbean is in the process of upgrading its ships with Starlink Internet, aiming to complete the fleet-wide update soon.

As of now, at least four ships have been confirmed to have active Starlink internet:

• Freedom of the Seas
• Independence of the Seas
• Liberty of the Seas
• Enchantment of the Seas

Other ships like Allure of the Seas are in line for the upgrade, but the cruise line has been discreet about the rollout schedule.

Reader reports have also indicated that Liberty of the Seas and Enchantment of the Seas recently activated their Starlink services.

However, Royal Caribbean has not announced an official timeline for each ship’s upgrade, relying instead on the passenger community to confirm the presence of Starlink.

Importantly, the cost of internet services on Starlink-equipped ships remains the same as it was with the previous technology, as of the latest information available.

How To Connect To Royal Caribbean WiFi

By following these straightforward steps, you should have no trouble accessing the internet while enjoying your Royal Caribbean cruise.

• Turn On Device WiFi : Open your device’s WiFi settings and look for the network named “royal-wifi.” Connect to it.
• Open Web Browser : Once connected, your device should automatically open a web browser. If it doesn’t, you’ll need to manually open a browser.
• Login or Sign Up : At this point, a login prompt should appear. If you’ve pre-purchased a Voom package, entering your details will activate your pre-paid internet access. If you haven’t pre-purchased, you can select the package you want at this point, and the cost will be added to your onboard account.
• Troubleshooting : In case you encounter any issues or glitches during this process, Guest Services is available to assist you.
• Maintaining Connection : If you find you’ve lost connection at any point during your cruise, double-check to ensure your WiFi is enabled and visit “Login.com” to re-sign into your account.
• Additional Support : If you experience connectivity issues that you cannot resolve, you can always visit the help desk on the ship for assistance.

FAQ’s

Can you send texts via royal caribbean’s wifi.

Regular text messaging through your mobile network isn’t advised due to possible roaming charges. However, text messaging through internet-based services like WhatsApp, iMessage, or Facebook Messenger is possible with a purchased Voom Surf WiFi package.

Is WiFi calling possible on Royal Caribbean ships?

You can make WiFi calls if you’ve opted for the Surf + Stream Voom package. The basic Surf package restricts WiFi calling, allowing only texting and browsing.

Can WhatsApp be used on Royal Caribbean?

Absolutely! Text messaging through WhatsApp is possible with the basic Voom Surf package. For voice or video calls on WhatsApp, you’ll need the Surf + Stream package.

Can I use iMessage on Royal Caribbean ships?

iMessage works with any Voom WiFi package for texting. If you wish to send voice messages, the Surf + Stream package will be required.

Is FaceTime an option on Royal Caribbean cruises?

Yes, you can use FaceTime, but you’ll need to purchase the Voom Surf + Stream package for sufficient internet speed. The basic Surf package will not support FaceTime.

Can I use Zoom while on a Royal Caribbean cruise?

Zoom is accessible, but only with the Surf + Stream package, as the basic Surf package does not offer the required speeds for video calls.

What about using TikTok on board?

You may be able to use TikTok with the basic Voom Surf package, but for more reliable loading and streaming, the Surf + Stream package is recommended.

Can I stream content with Voom?

Certainly! The Surf & Stream package offers speeds between 3-5 Mbps, which meets the minimum requirements for most streaming services like Netflix, Prime Video, and Hulu.

Can Voom handle video chatting apps like Facetime or Zoom?

Yes, you can conduct video calls via Facetime, WhatsApp, and Facebook Messenger with the Surf + Stream package, although you may experience some minor interruptions in call quality.

Can I use internet messaging and WiFi calling on my phone with Voom?

Absolutely, the Voom internet works well with internet-based messaging apps like WhatsApp, Signal, and Facebook Messenger. Voice calls are usually clear. Just remember to switch your phone to airplane mode to avoid extra roaming charges.

Can multiple devices be connected to a single Voom account?

The service generally allows only one device per account at a time. However, you can switch between devices by disconnecting one and connecting another. You’ll be prompted to do this once you reach your device limit.

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Wi-Fi on cruise ships: 5 things to know about internet use on board

I have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: Cruise ships come equipped with internet, and cruise Wi-Fi connections have been getting faster at a rapid rate — and cheaper, too.

While checking emails and surfing the web on some vessels still requires the patience of Job, onboard technological improvements on many ships combined with new satellite and direct ship-to-shore systems is making cruise internet access much more like what you find on land.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

If you're a first-time cruiser, you're likely most concerned with the basics: Do cruise ships have Wi-Fi and how much does Wi-Fi cost on a cruise? Repeat cruisers who have paid the price for finicky service may be wondering the best way to access fast connection speeds across their devices while avoiding unnecessary charges.

I can guide you through the ins and outs of Wi-Fi on cruise ships. Here are five things to know about onboard internet before you set sail.

Wi-Fi on cruise ships will never be as fast (or reliable) as home

Yes, all cruise ships today offer an internet connection, but it might not be the seamless experience you've come to expect on land.

For most of the many years I've been writing about cruising, the typical internet connection at sea hasn't just been slow. It's been glacial. You'd click on a website only to experience many seconds of frustration. Maybe the page would come up. Maybe it wouldn't. Maybe the cruise would end while you were still sitting there.

Related: 16 mistakes cruise ship passengers make on disembarkation day

Why the slow speeds? To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition.

The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore.

But, in the end, there are limits to just how well a satellite system can work. For starters, a ship needs a clear "line of sight" to a satellite to exchange data, something that isn't always the case. Cruise ships traveling through the famed Norwegian fjords, for instance, can lose their satellite signal due to the height of surrounding mountains.

And there are certain parts of the world where satellite coverage is too thin or nonexistent to allow for internet access on cruise ships. During a sailing in the Russian Arctic on a Hapag-Lloyd Cruises ship, I was forced to live without internet for a good part of a week due to a lack of satellite coverage in the area (something, I must say, was kind of wonderful).

So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router.

Onboard internet speed is getting much faster

On some cruise ships, the signal has become so much faster you now can stream Netflix from the comfort of your cabin — something that would have been unthinkable just a few years ago.

New satellite systems, paired with multimillion-dollar investments in shipboard technology, really are making things better in a big way. A turning point came in 2014, when cruise giant Royal Caribbean partnered with satellite company O3b Networks to create a new onboard internet system that it claimed was six times faster than anything else at sea. Called Voom, the system tapped into new Medium Earth Orbit satellites operated by O3b that can shoot their beams directly at ships as they move.

When I ran a speed test of Voom on Adventure of the Seas, I found the line's fastest option, the Surf + Stream service, usually offered download speeds of just around 3 megabits per second. I never found download speeds exceeding 4 Mbps, but I did see it drop as low as 1.5 Mbps. While still significantly slower than many home connections, that's fast enough to enjoy Netflix and other streaming video services, though I did experience grainy video and buffering issues on occasion.

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line , are quickly catching up.

Carnival cruise Wi-Fi is also fast enough to support Netflix streaming on some ships, the company says. The cruise line uses a hybrid system that combines faster satellite connections at sea with a network of less-expensive land-based towers that take over as its vessels near coastal areas.

On a sailing on one of the Carnival ships outfitted for faster internet, Carnival Sunrise , I did notice a significant improvement in cruise Wi-Fi speed. But the promised access to Netflix streaming wasn't quite as smooth as I had hoped. Clicking on a favorite show, I only could watch for a few minutes before the connection inevitably froze.

Some lines in just the last year or so have begun partnering with Elon Musk's Starlink system for speedy internet.

Related: How fast is the internet on a Celebrity cruise? We put it to the test

Cruise internet costs have gone down

Just a few years back, you had to pay a small fortune for the privilege of accessing the internet on a cruise ship. The base rate for onboard Wi-Fi for years started around 75 cents a minute. That's $45 for a single hour online!

The old pay-by-the-minute system, which could leave even modest internet users with sky-high bills, is now giving way to simpler and more affordable "all you can browse" plans on many lines.

How much does Wi-Fi cost on a cruise today? Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing.

Related: 15 ways that cruising newbies waste money on their first cruise

Another line bringing down internet costs dramatically is Carnival. At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when bought on board), adds access to email and most websites.

The line's top-tier Premium Wi-Fi plan, at $21.25 per day when bought in advance ($25 when bought onboard), triples the speed of the Value plan and adds access to VoIP calling on messaging apps and Skype (but not FaceTime). Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount.

But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free. Viking , Regent Seven Seas Cruises and Silversea Cruises are among lines now including unlimited internet time in the base cost of a voyage. At some of these lines, such as Regent, you can pay extra for faster service.

Another way to get free or cheaper internet time on ships is to join cruise line loyalty programs . Many offer free cruise Wi-Fi or discounted package pricing to customers who hit mid- to upper-tier levels.

At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line). At Princess Cruises , customers can get 50 percent off MedallionNet internet packages after reaching the Platinum level in the line's Captain's Circle loyalty program (to qualify, you'll need to complete either five cruises, or 50 cruise days).

On Royal Caribbean, the path to free Internet on a cruise is through its high-end suites . Book a room in a Sky Class or Star Class suite (all suites above the junior suite level), and you'll receive free Voom.

Apps offer an alternative to paid cruise Wi-Fi

In recent years, a growing number of cruise lines have rolled out free apps for your phone that will let you make reservations for onboard restaurants, spa treatments and other services without ever leaving your pool deck lounge chair. On some ships operated by Carnival, you even can order beer and pizza to wherever you happen to be using an app.

Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights.

While all these apps work off cruise ship Wi-Fi, the good news is they don't require the purchase of a plan to use. Nor do they come with any other sort of fee — at least for most features.

At Carnival, you'll pay $5 per cruise to add a "chat" feature to the line's otherwise free HUB app that will let you communicate via text-like messages with other app-enabled passengers. Norwegian Cruise Line also requires passengers to pay a fee (currently $9.95 per cruise) to use a messaging and calling feature of its Cruise Norwegian app.

Cruise internet tip: Use airplane mode to avoid unwanted charges

Whether or not you're purchasing a Wi-Fi plan on a cruise ship, I have one very strong piece of advice: Put your phone in airplane mode the moment you step on board the vessel and leave it that way for the duration of the sailing.

This is the safest way to avoid unwanted data charges, which can be enormous. (Remember the story of a family that racked up $14,000 in data charges on a cruise?)

As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. All that adds up very quickly.

AT&T does offer a " Cruise Plus " plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. It's also not available on every ship. More than 175 vessels are part of the program.

If you insist on leaving your cellular service on during a cruise, you should at least disable any apps running in the background (as they'll be eating up data, and running up your bill) and disable email auto-check.

Personally, I find it easier to just hit the airplane mode button. Once in airplane mode, I reactivate the Wi-Fi feature on my phone to access the cruise Wi-Fi, and sign up for a shipboard plan that will let me stay in touch by email or a VoIP service like WhatsApp.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• 12 best cruises for people who never want to grow up
• What to pack for your first cruise

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• Things to Do
• Cozumel Taxi Rates
• Free Things to Do
• Restaurants Near the Cruise Port
• Hotels & Resorts With Day Passes
• Closest Beaches to the Cruise Port
• Tips For Visiting
• Shore Excursions
• Cruise Parking Discounts
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• Which Airport Should I Use?
• Transportation to the Ports
• Dropping Off at the Ports
• Fort Lauderdale Airport to Miami
• Inexpensive Hotels
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Complete Guide to Using Your Phone on a Cruise (Carnival, Royal Caribbean & More)

At this point, it’s beyond the debate of taking a cruise without bringing a phone. Phones are so much more than a simple device to call or text. Now they are our social lives, our entertainment devices, our cameras, and more.

And on the cruise ship they do all that, plus they are useful for the cruise line’s app, which features schedules, maps, and more, all right on your phone.

Of course, while it’s a good idea to put the phone down for a while and enjoy your vacation, it’s also reasonable to wonder if your cell phone will work on a cruise.

The good news? Yes, you can use your phone on a cruise . This includes major cruise lines like Carnival, Royal Caribbean, and Norwegian and more.

The bad news? It might be expensive, and there are several details you need to know about how your phone uses cell service at sea — or the shipboard wi-fi — before you get started.

Below, we’ve outlined what you need to know about using your phone to call, text, and browse the web. In addition, we’ve added some specifics for certain cruise lines.

One thing to keep in mind is that internet and cell phone service are regularly being updated on modern cruise ships . As time goes on, you can expect your access to improve.

In This Article...

How to Use Your Phone on a Cruise

First things first, you have to understand that there are no cell towers in the middle of the sea. Meanwhile, even the strongest cell towers with the best range in perfect conditions can only extend about 30-45 miles. In other words, after the first hour or two of your cruise, you’ll be too far away to pick up any reliable cell signal.

So what do you do in the middle of the water?

To use your cell phone on your cruise, you have two options — either connect to the ship’s cellular service or connect to the ship’s wi-fi . Both will cost you extra.

Cellular Service on Ships For traditional cell service, today’s modern cruise ships use providers such as “Cellular at Sea” or “Wireless Maritime Services”.

For the vast majority of plans, these services are considered international roaming plans by your cell phone company, and you will be charged accordingly for use. That said, if you want to (or need to), you can simply make a phone call or send a text as you would back home — you’ll just be charged significantly more than usual.

Keep in mind that sometimes data service isn’t available through this method. For data, you’re better off using a wi-fi plan (discussed below).

Cell providers offer packages you help cruisers better budget. For example, AT&T offers a couple of cruise ship packages, starting at $50 for a package of minutes and texting. Other carriers will have something similar.

Just be warned of high prices. On AT&T’s $60 plan, it includes only 100 minutes of phone calls, and a $1 per minute overage cost.

In other words, if you use the ship’s cellular service, it’s considered international roaming and will cost you quite a bit of money. This applies to any carrier you have.

Luckily, there is a cheaper way to use your cell phone on the ship — wi-fi.

Cruise ships have cellular service that you can connect to. However, it’s usually considered international roaming and means you’ll be charged high rates to access.

Wi-Fi Service to Use Your Phone on Ships (Recommended) You likely know that instead of using a cell signal, you can hook your phone up to wi-fi and use the internet to make calls, send texts, and surf the web. Some apps like WhatsApp also let you make calls, chat, and even chat via video. You can use these features while a cruise ship.

Today’s cruise ships all come equipped with wi-fi, but there is a charge for passengers to use it. For example, Carnival offers three levels of service — Social (~$15 per day), Value (~$20 per day), and Premium (~$21 per day) — which all offer different speeds and access.

Wi-fi allows you to connect just like you were at home. This includes doing things like making calls from within communication apps like WhatsApp, iMessage, texting, and surfing the web.

Just like at home, you can hook up to the ship’s wi-fi and use your phone as normal. Just keep in mind that you will want to ensure any calls you make are over wi-fi or else they will be considered international roaming calls if connected over the ship’s cellular service. (For that reason, we suggest setting your phone to airplane mode once you get on the ship and then just connect through wi-fi.)

One other thing to know is that different cruise lines and even different ships within a cruise line may offer different online experiences. Some ships are updated with the latest technology while others can have slower service or more limited options of what you can do regarding video calling or streaming.

More details on specific ship wi-fi plans are featured later in this article.

• Read more about using internet/wi-fi on a cruise

We’d recommend accessing the ship’s wi-fi with your phone to use it as you would back home. This gives you the ability to access the internet, send messages, use apps, and even make calls with some plans/cruise lines.

Using Your Phone in a Port of Call

While most of your time is spent on the ship, there will be large chunks of the day spent in port. You might wondering about using your phone during this portion of your cruise.

Cellular Service in Ports of Call In port (and off of the ship’s cellular or wi-fi service), you phone will work just as if you had taken a flight to another country. That is to say you will be reliant on international cellular services.

The good news? Cell phone companies offer short-term international plans that are surprisingly affordable and provide calls, texts, and data.

In addition, many companies — such as T-Mobile — include calling in Mexico and Canada (home to several popular cruise ports) automatically in their plans. You can use the phone exactly as you would at home for no extra charge.

Below, we’ve charted out the cost for some international plans offered by cell phone companies. Remember that these prices could change, so you’ll want to contact your provider before heading out on your cruise.

You can read more about international service from the major carriers below:

• https://www.att.com/international/day-pass/
• https://www.verizon.com/plans/international/international-travel/travel-pass/
• https://www.t-mobile.com/cell-phone-plans/international-roaming-plans

Understand that this is only for service while onshore in a port. When you are on the ship and in the middle of the ocean, you will need to use the ship’s wi-fi or cellular service. It may be worth it to use just one service or another instead of paying for both during your cruise.

When in port, you’ll be connecting to international towers. Phone companies have international plans (sometimes you can simply pay for a single day pass) that allow you access just as you would have at home.

Wi-Fi Service to Use Your Phone in Port Want to save some money? Then you may be able to skip dealing with international plans altogether and just connect to wi-fi hotspots in port. In fact, it may even be free.

To be sure, your wi-fi plan from the ship won’t work in port (unless you are at a private island; sometimes ships extend service to their islands.) But many ports of call offer wi-fi service.

Sometimes there is service sold that will cover the port area. Other times spots like restaurants or shops will offer free wi-fi service to customers as a perk for shopping there.

Either way, it’s a cheaper and easier way of using your phone in port if you are fine with having access on a more limited basis.

Many ports have wi-fi service at shops or restaurants that can get you access while you’re there. It’s an easy way to check in back home if you don’t need constant access.

Using Your Phone on a Carnival Cruise

As mentioned above, we recommend using the ship’s wi-fi to use your phone . This will allow you to make calls (you may have to use an app like WhatsApp to do so), send messages, email, and browse the web.

To access Carnival’s wi-fi, you’ll have to sign up for one of three packages :

Social (~$15 per day) — Offers access to social media sites like Facebook, Twitter, Instagram, WhatsApp, Snapchat and more. It also provides access to airline sites. However, it doesn’t include access to most of the web, nor does it support in-app calling, streaming services (Netflix, Spotify, YouTube), or Skype.

Value ($20 per day) — Offers everything in the Social package, with the addition of popular news, weather, banking, finance, and entertainment sites. However, it still doesn’t allow streaming or Skype/FaceTime calling.

Premium (~$21 per day) — Offers the fastest speeds on the ship and full web access. While Carnival’s website says this plan doesn’t support video streaming (outside Netflix) or FaceTime calls, we’ve personally done both with this plan. If you are a heavy phone user on your cruise or want to make video calls, then you’ll likely want the Premium package.

You can purchase a plan at a discount before your cruise starts or you can simply purchase when you are on the ship. Note that shipboard prices are higher than what’s shown here.

Read more about Carnival’s internet service here .

Using Your Phone on a Royal Caribbean Cruise

Just like with Carnival and other major cruise lines, we think you’ll be best off connecting to the ship’s wi-fi in order to use your phone on a Royal Caribbean ship.

The cruise line offers VOOM internet access across its fleet, which is touted as one of the fastest wi-fi services of any major cruise line. With it, you can hook up your phone to wi-fi and make calls (via wi-fi), text, use apps, and browse the web.

Prices are not set in stone, but vary between around $15-25 a day. Discounts are available for ordering online ahead of time.

Read more about Royal Caribbean’s Internet service here .

Using Your Phone on a Norwegian Cruise

Norwegian offers two different levels of wi-fi access on their ships that allow you to connect with your phone. From there, you can use wi-fi to send messages, talk, and send email to keep in touch.

First is the Unlimited Wi-Fi Package ($30 per day) that includes access to things like Facebook, Twitter, and Snapchat, along with the rest of the web. This includes apps like WhatsApp, iMessage, and FaceTime, allowing you to keep in touch. However, it doesn’t allow streaming services.

Second, there is the Unlimited Premium Wi-Fi Package ($40 per day), giving you full access to the web and streaming services — including YouTube, TikTok, and Netflix. With this level of service, making calls, sending texts, and video chats are no issue.

You can read more about NCL’s internet service here .

Using Your Phone on Other Cruise Lines (Disney, Celebrity, Princess, and Others)

As you can see, the easiest way to use your phone on a cruise is to use it to connect to the ship’s wi-fi. While we’ve spelled out more details for Carnival, Royal Caribbean, and Norwegian Cruise Line, this method will work on any ship you sail.

Through the wi-fi offered on your cruise ship, you should be able to connect and use your phone just as you would on land. This includes web browsing, messaging, and calls through wi-fi. Just keep in mind that you might have to upgrade to the highest-tier service in order to get full benefits of the internet like streaming and video calls. In our experience, lower-tier wi-fi plans are slower, meaning choppier connections on things like video calls.

Have more questions about using your phone on a cruise? Let us know in the comments below.

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I have Google fi unlimited plan. They told me my phone will work data,etc while cruising. I am confused. I thought I would have to put the phone in airplane mode and buy the ship WiFi package. Cruise is on Disney

Hey Tanner: Thanks for the great article. We are going on Norwegian to the Panama Canal. My cruise buddy has Verizon and wants to make a voice call to her husband. He does not know how to use WhatsApp or FaceTime. Can they make regular voice calls using the ships Wi-fi? We understand that she can call him from ports with her Verizon Travel Pass, but she is concerned about sea days. Thanks!

Typically phones have a “call over wi-fi” setting. I’ve used it before and it worked well, but usually I use Facetime to call back home.

Tanner – I will going on a Norwegian cruise and would like to use WhatsApp for audit calls. I don’t need to make any viedo calls. Can I get by with the Unlimited plan or do I need the Unlimited Plus?

My advice is to always go with the fastest plan just because in general speeds are slower on cruises (getting better in some cases with Starlink).

But it looks like voice calls don’t require that much bandwidth. My suggestion is if you only want access for these calls, then opt for the cheaper plan and test it out. If it’s not enough, then you can always upgrade.

Tanner, my brother in – law just started his job on a cruise ship – they are provided only 5 gigabytes per month for phone use – he uses what’s app – what can advise him to do to get more gigabytes ? Approximate cost ?

I’ll be perfectly honest: the Royal Caribbean cruise was fantastic except for the beverage package issue, gratuity, and the cell service/internet packages. For the price of the cruise, surely you could include water, tea, coffee, and fountain soda. Those are cheap! I did know ahead of time that 18% gratuity was added to everything, yet for some reason I bought the gratuity package. Then would forget and add tip above the 18% plus the gratuity package. I know I’m responsible, but still felt taken advantage of. AT&T charged me 100.00 within 3-4 hours (started before we even left port). Then cut off service to “protect” me. So I pay another 100.00 for their “international data plan”- which is NOT 10.00 a day. Then I pay 75.00 for better internet speed through Royal. Guess what- 275.00 and I STILL couldn’t use my phone half of the time. I felt nickeled and dimed to death between just getting a bottle of water and checking my work email. And now that I’m home, my phone has ZERO internet. Sigh. FYI: This was my first cruise, but I did research the best I could ahead of time. I didn’t even think about the cell issue. But really- RC is first class.

Do you know if you can get reception on the ship from an island nearby if you are docked at a tender port, or is that still too far away? I have a virtual doctor visit the day I’m in Grand Cayman that I really don’t want to cancel and I would rather use my international phone plan then waste my limited ship wifi minutes.

We’re traveling on Cunard next month. Their website says that even if a phone is in airplane mode but connected to the ship wifi, voice call charges will still be incurred by the cell provider. That doesn’t make sense. Are they just saying that to protect their “assests”?

Never heard that before. I’d likely just take them at their word and plan around it.

If I purchase the cruise plan through AT&Tfor 100$ Do I still have to purchase the wifi on princess as well?

Does regular wi-fi calling (Not WhatsApp) work on Carnival social plan?

That I don’t know. I haven’t personally tested it.

I have straight talk, would I still be able to call or txt since it’s a pay as I go an each month. We will be on Carnival Horizon in October.

Well at sea you won’t have service, but you can hook up to the wi-fi and use your phone that way.

If I purchase the International Plan on Verizon, will it connect to the ship’s tower? I am going on Carnival Horizon in March 2023 to the southern Caribbean (Aruba, Bonaire, Dominican Republic). If I’m signing up and paying for this plan, I want to make sure I actually have coverage my entire cruise (on and off the ship). Can you help?

I’m not sure how the service works on the ship (I personally use wi-fi). You’ll need to contact your carrier to ask as it’s their plan.

GOING TO BAHAMAS AND ORLANDO FLORIDA. WHEN IN FLORIDA AND I AM OFF THE SHIP CAN I USE THE PHONE TO CALL AND TEXT WITHOUT BEING CHARGED MORE THAN MY NORMAL BILL. I WONT BE ON THE SHIP USING THE PHONE ONLY FOR PICTURES. I AM GOING ON NCL AND I AM A VERIZON CUSTOMER

Depends on your plan, but likely not. Most of the time, however, you can get a short-term international plan for cheap:

https://www.verizonwireless.com/solutions-and-services/international-travel/

everyone gives info for making calls, etc. what about getting calls???? have a disabled son and I need contact with him each morning around 6 am Central. how do I arrange that?

The best idea we can suggest is to sign up for the Internet package and use a program like WhatsApp to talk.

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When traveling with your family, space is always on your mind. A cozy Interior Room is our most budget-friendly option, and we offer Spacious Interiors, along with connecting rooms to accommodate larger families. The range of ultra-spacious cruise rooms across categories spans all the way up to our new Ultimate Family Townhouse — three stories that elevate the way you stay and play.

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WHAT TO KNOW BEFORE YOU GO Wondering if you should pick a stateroom that’s forward or aft? We’ve got you covered.

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