tour supervisor

How to Be Tour Supervisor - Job Description, Skills, and Interview Questions

• How to Become
• Job Descriptions
• Skill & Competencies
• Common Tools
• Professional Organizations

Steps How to Become

• Earn a Bachelor's Degree. The minimum educational requirement to become a tour supervisor is a bachelor's degree in tourism, hospitality, or a related field. Coursework in this program will include subjects like business management, hospitality law, marketing, and customer service.
• Get a Job in the Tourism Industry. After completing one's degree, the next step is to find a job in the tourism industry. Working as a tour guide, travel agent, or customer service representative can provide valuable experience and insight into how the tourism industry operates.
• Gain Experience. Having a few years of experience in the tourism industry is essential for becoming a tour supervisor. During this time, one should strive to develop strong interpersonal and organizational skills.
• Become Certified. Although there is no national standard for tour supervisor certification, many states and organizations offer certifications that can be beneficial. These certifications can include topics such as customer service or hospitality management.
• Demonstrate Leadership Skills. To become a successful tour supervisor, it is important to demonstrate strong leadership skills. This includes being able to effectively delegate tasks, solve problems quickly and efficiently, and provide guidance to others.
• Get Hired. Once all the necessary qualifications have been met, it is time to apply for a job as a tour supervisor. Many employers look for applicants with experience in the tourism industry as well as strong leadership skills.

The quality of a tour supervisor has a direct impact on the success of a tour. An ideal tour supervisor needs to be knowledgeable and experienced, have excellent communication and organization skills, and be able to handle difficult situations in a calm and professional manner. A capable tour supervisor will create a positive atmosphere, set expectations and boundaries, and be able to answer questions or provide resources.

They should also be able to anticipate potential problems and develop solutions to prevent them from occurring. By having an ideal and capable tour supervisor, the tour will run smoothly, and participants will have a more enjoyable experience.

You may want to check Tour Designer , Tour Consultant , and Tour Producer for alternative.

Job Description

• Organize and lead tours to various destinations
• Ensure the safety and comfort of the tour group
• Answer questions and provide information about the destination
• Prepare itineraries and schedules
• Research and negotiate rates with vendors
• Monitor and adjust tour costs to stay within established budget
• Coordinate transportation, lodging, and dining arrangements
• Provide customer service to ensure a positive experience
• Manage tour groups, including leading on-site activities and guiding tours
• Communicate with other staff members to ensure smooth operations

Skills and Competencies to Have

• Excellent organizational and planning skills
• Exceptional people skills and customer service experience
• Ability to multi-task and remain calm in stressful situations
• Knowledge of local laws, customs, and regulations
• Proven ability to lead groups in a safe and efficient manner
• Good knowledge of transportation and geography
• Excellent communication and problem-solving abilities
• Ability to handle questions and complaints from customers
• Familiarity with computers and the latest travel technologies
• Ability to work with minimal supervision

The role of a Tour Supervisor requires a variety of skills in order to be successful. The most important skill to have is strong leadership skills. Tour Supervisors must be able to lead and motivate their team, ensuring that tasks are completed efficiently and that deadlines are met.

They also need to be able to manage their team, resolving any conflicts that arise, while still maintaining a good working environment. Tour Supervisors must have excellent communication and interpersonal skills in order to effectively interact with customers and ensure their satisfaction. Finally, Tour Supervisors must be well-organized and able to multi-task in order to plan and oversee the logistics of a tour.

All of these skills, when combined, provide the necessary foundation for a successful Tour Supervisor, allowing them to ensure that tours are enjoyable experiences for customers while also achieving business objectives.

Tour Manager , Tour Coordinator , and Tour Promoter are related jobs you may like.

Frequent Interview Questions

• What experience do you have in leading tours?
• How do you ensure a safe and enjoyable experience for tour participants?
• What methods do you use to engage your tour groups?
• How do you handle challenging questions and situations from tour participants?
• Describe a successful tour or special event that you have managed.
• What strategies do you use to promote tour services?
• How do you adapt and adjust tours to meet customer needs?
• How do you delegate and manage tasks of tour staff?
• What challenges have you encountered in the role of tour supervisor?
• How would you handle a situation where a participant is not following safety protocols?

Common Tools in Industry

• Scheduling Software. Allows for the creation and management of team schedules (e. g. WhenIWork).
• Communication Platforms. Connects team members, allowing for easy sharing of information (e. g. Slack).
• Maps and Navigation Apps. Helps plan routes and provide directions (e. g. Google Maps).
• Trip Management Software. Tracks expenses, itineraries, and other trip details (e. g. Tripit).
• Customer Relationship Management (CRM) Software. Manage customer data, feedback, and interactions (e. g. Salesforce).
• Document Management Systems. Store and share documents securely (e. g. Dropbox).
• Accounting Software. Track income, expenses, and payments (e. g. Quickbooks).
• Reporting Tools. Generate reports on various metrics (e. g. Tableau).

Professional Organizations to Know

• American Society of Travel Agents (ASTA)
• Institute of Certified Travel Agents (ICTA)
• National Tour Association (NTA)
• International Air Transport Association (IATA)
• Cruise Lines International Association (CLIA)
• Adventure Travel Trade Association (ATTA)
• American Bus Association (ABA)
• Worldwide Tourism Alliance (WTA)
• Society of Incentive Travel Executives (SITE)
• United Motorcoach Association (UMA)

We also have Tour Attendant , Tour Representative , and Tour Director jobs reports.

Common Important Terms

• Tour Guide. A person who provides guidance and information to visitors on a tour.
• Itinerary. A detailed plan of a journey, listing places to visit, activities to do, and accommodations.
• Group Travel. The process of planning and organizing travel for large groups of people.
• Logistics. The management and coordination of the resources needed for a tour.
• Risk Assessment. The process of identifying, assessing, and managing potential risks associated with a tour.
• Budgeting. The process of allocating resources for a tour in order to stay within a pre-determined budget.
• Customer Service. The process of providing excellent service to customers before, during, and after a tour.

Frequently Asked Questions

What is a tour supervisor.

A Tour Supervisor is a professional who is responsible for the planning, coordination, and execution of group tours and travel packages. They oversee the entire tour process from initial planning to final execution, ensuring that all aspects of the tour are handled efficiently and successfully.

What duties does a Tour Supervisor have?

A Tour Supervisor has a variety of duties including overseeing the selection of tour destinations, arranging for transportation and accommodations, negotiating with vendors for services such as meals, entertainment, and activities, coordinating with tour guides and staff, and monitoring budgets and expenses.

What skills are necessary to be a successful Tour Supervisor?

To be a successful Tour Supervisor, one must possess excellent organizational skills and have the ability to multitask and manage multiple projects at once. Additionally, they must have strong communication and interpersonal skills, as well as a keen eye for detail.

How much do Tour Supervisors earn?

The salary of a Tour Supervisor varies depending on experience, location, and the organization they are employed by. Generally speaking, Tour Supervisors can expect to make between $35,000 and $50,000 per year.

What qualifications are required to become a Tour Supervisor?

Generally, Tour Supervisors will require a Bachelor's degree in hospitality management or related field. Additionally, experience in the tourism industry is beneficial for those seeking a position as a Tour Supervisor.

What are jobs related with Tour Supervisor?

• Tour Administrator
• Tour Operator
• Tour Guide Trainer
• Tour Developer
• Tour Facilitator
• Tour Planner
• Tour Analyst
• Tour Assistant

Web Resources

• Travel Operations Supervisor Salary and Job Outlook - Open … www.opencolleges.edu.au
• Tourism and Events Management (TOUR) catalog.gmu.edu
• New Supervisor Orientation | Supervisory Development Program supervising.umn.edu

• Job Descriptions
• Hospitality and Tourism Job Descriptions

Tour Guide Job Description

Tour guides familiarize people with the history, functions, and customs of a particular region or establishment. Though customers typically include foreigners on vacation, virtually any person can attend a tour.

Tour Guide Job Description Template

We are searching for a vibrant tour guide to join our established company. The tour guide's responsibilities include planning travel itineraries, familiarizing customers with the locality by vehicle or foot, and ensuring that the group remains safe at all times. You should also stay up-to-date with new attractions that may be of interest to customers.

To ensure success as a tour guide, you should be an excellent storyteller with a knack for customer service. An outstanding tour guide will perform minor alterations to each itinerary to suit the unique interests of each group.

Tour Guide Responsibilities:

• Greeting and welcoming customers to the tour.
• Informing customers about the itinerary for each tour.
• Planning itineraries in accordance with weather forecasts and the length of each tour.
• Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
• Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.
• Gathering and maintaining the requisite equipment for each tour.
• Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
• Familiarizing customers with each region or establishment.
• Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
• Directing customers to other, noncompeting services that might be of interest to them.

Tour Guide Requirements:

• High school diploma or equivalent.
• Prior experience as a tour guide is advantageous.
• Capacity to stand and walk for extended periods.
• Adherence to prescribed safety codes.
• Excellent conversational skills with a knack for storytelling.
• Personable, humorous disposition.
• Outstanding organizational, time management, and improvisational skills.
• Passionate about traveling.
• Ability to work during evenings and on weekends.

Related Articles:

Travel agent job description, reservation agent job description, tour guide interview questions, travel agent interview questions, reservation agent interview questions, tour guide job boards, how to hire a foreign employee.

8 Keys to Becoming a Successful Tour Manager

Managing tours can be wildly difficult. It’s not for the faint of heart.

The days and nights can be long, and it’s easy to become discouraged out on the road.

But if you follow a set of guiding principles, your job will become easier, people will respect you more, your team will achieve great results, and you’ll go farther in your career.

I’ve been a tour manager for the last 12 years, and I want to share with you 8 things that helped me succeed along the way.

1. Secure Your Job

First, it’s important to ​ secure your job ​.

I always tell young tour managers, “You can’t effectively take care of other people unless you take care of yourself first.”

And that starts the moment you get contacted about managing a tour.

You need to know exactly what you’re expected to do and how much you’re going to be compensated if you complete the job and do it well.

This concept of knowing how much you’ll be paid may seem elementary to you, but I’ve seen so many touring crew (including myself) get so caught up in how cool the job is that they forget to clarify how much money they’re going to make.

If you jump into managing a tour without first clarifying your job description and compensation, you’re setting yourself up for future disappointment and possible resentment - forcing you to regret working your dream job.

2. Learn the Artist’s Vision

The second key to becoming a successful tour manager is to ​ learn the artist’s vision for the tour.

You can better prepare for a tour when you know the overall vision.

This includes the whole touring process - travel styles, production, personnel, spending, culture, vibe, etc.

And I recommend learning all of this before you start doing any planning, budgeting or advancing.

When you learn the artist's vision, you’ll be able to make quick and easy decisions about what has to happen in order to execute each show.

Plus, you’ll be able to anticipate what your artist needs before they even realize they need it.

3. Communicate Well

The third key to becoming a successful tour manager is to always ​ communicate well ​. Great tour managers are great communicators. On the phone, over email, and in person.

There are three general guiding principles that I like to follow when communicating in my job: be quick, be concise, and be considerate.

These principles are especially important to remember while sending emails, but they also carry into other means of communication as well.

First, let’s talk about being ​ quick ​.

Respond quickly when someone reaches out to you.

We’re working in a fast paced, constantly changing industry and our communication should reflect that.

No, you don’t always have to be on your phone or in front of a computer, but don’t neglect your email or texts about an important subject.

The longer you wait to communicate about a problem, the bigger it can grow. Second, be ​ concise ​. Get to the point. Be direct.

You’re going to be very busy on the road, and the people you’ll be talking with are just as busy, if not busier.

Managers, agents, and labels have rosters full of artists that have different schedules and teams to attend to.

So be concise, but don’t leave out anything important - which may seem contradictory.

You’ll need to learn to filter through the information, communicating only what is essential.

It’s also important to learn how to read and write emails without tone.

Being short ≠ being rude.

Most people aren’t being rude when sending an email that says a single sentence like, “Please send.”

Being concise helps us maximize our time. Sometimes that means sending a really short email.

But being concise does not give you permission to intentionally be a jerk.

Even if you’re at odds with someone you’re working with, rude communication is always looked down upon and will never fare well for you.

Third, be ​ considerate ​.

Think about these things when communicating to your team:

Who is my audience?

Does this person need to know all of this information?

How should I communicate with this person?

Consider who you’re communicating with. Are you communicating with your crew? Your manager? Your artist? A venue representative?

For example, you may only need to communicate a schedule to your crew, but you may want to communicate every detail to your manager.

You may want to make sure your artist’s personal email isn’t copied onto a chain with the venue staff when going over production details.

One of the most important things to learn when communicating is how to communicate with your artist.

You need to learn how ​ they ​ like communicating.

Every artist and team you’ll work with will communicate differently. So you’ll need to learn how everyone likes to communicate and then adhere to those standards.

Tour managers and production managers are typically expected to be better communicators than other types of touring professionals.

But no matter what job you have on the road, if you communicate well with all parties, people will love working with you.

Remember to be quick, be concise, and be considerate in all of your future communication.

4. Follow Up

Key number four, ​ follow up on ​ all ​ show details. You can’t assume promoters, production personnel, and venue representatives will always know what you need.

I didn’t learn this until I made a ​ huge ​ mistake.

About a year into my career as a tour manager, I got a call to go on the road with an artist.

On my first day as the new tour manager with this artist, we showed up around 10AM to headline a large US festival.

Everyone was excited because it was a warm, gorgeous day and we were about to play for over 10,000 people.

Then the stage manager brought me some bad news. There were no instruments on the stage, backstage, or waiting for us on a truck.

We had flown to this show, and typically when you fly to a show you have to rent backline locally.

I realized in that moment I had forgotten to follow up on ordering backline for the show.

Through some quick and creative problem solving, we found the right instruments and saved the show.

But unfortunately, my first weekend with a new artist quickly became my last weekend with that artist.

If only I had followed up on the backline order.

Not following up on that ONE detail cost me my job, over $20,000 of income that summer, and an important business relationship.

Don’t make the same mistake I did.

Even if everything has already been confirmed weeks in advance, following up on all the details 24-48 hours before the show will help keep small items from falling through the cracks.

5. Stay Organized

The fifth key to becoming a successful tour manager is to ​ stay organized. A huge part of being a great tour manager is knowing how to organize the flow of many different types of information.

At times you might feel like you are drinking from a fire hydrant with the amount of information being thrown at you, but you have to stay organized.

There are many different project management apps you can use to stay organized, but I recommend simply using Google Sheets.

It’s free, it’s customizable, it’s collaborative, and it’s in the cloud - meaning you always have the information you need at your fingertips.

In case you’ve got an event coming up and you don’t have a good advance sheet, I want to share mine with you.

I’ve organized arena-level tours, mini-festivals, single shows, and live stream events all with the same sheet.

Click here , download it, and customize it how you want by clicking File > Make a copy.

6. Keep a Great Attitude

Key number six, ​ keep a great attitude! No one wants to be around someone who’s a drag on the road.

In our ​ How to be a Tour Manager ​ course, I teach about what it means to be a good “hang” on the road.

Touring is extremely interpersonal. You’re always surrounded by people you have to live and work with.

How you interact with others and how you respond to tough situations on the road will ultimately determine whether or not you will be hired again by that artist.

Touring professionals who are in extreme demand typically have good attitudes and are enjoyable to be around.

I said it earlier, touring is not for the faint of heart. There will be days on the road where you will just want to scream (or cry).

Learning how to be extremely optimistic and keep your stress levels in check even in tough situations will be a major key to your future successes on the road.

7. Don’t be afraid of conflict

You may strive to always have a good attitude, but ​ you can’t be afraid of conflict ​. That’s key number seven.

I’ll be the first to admit, engaging in conflict is not fun. But it’s absolutely necessary! Because nothing great can ever be done without engaging in some form of conflict.

You can’t hike up a mountain, lose weight, win a ball game, learn something new, or manage a great tour without engaging and navigating through some type of conflict.

The word conflict has a bad connotation; it gets a bad rap. But did you know that conflict within a team can actually be ​ healthy ​?

If you’ve built trust with your team and your team respects each other, conflict becomes more than just an argument.

With trust present, conflict ultimately becomes the pursuit of truth or the pursuit of the best possible outcome in a scenario.

So if you are in pursuit of the best possible outcome in a scenario, why wouldn’t you confront someone if they’re hurting the vision or the goal of the team?

Why wouldn’t you have a conversation with someone who is not helping your team (or tour) achieve great results?

Learning how to actively address conflict head-on rather than sweeping it under the rug is going to help you overcome many tough situations in every part of your life, and it’s going to help you manage a more successful tour.

8. Continually Improve Yourself

Lastly, you have to ​ continually be improving yourself ​.

Why do you need to continually improve yourself?

Because ​you are a product.

You get paid in exchange for what you’re worth and for the services you provide.

And if you want to keep getting hired and paid more money on the road, you have to continually be improving the ​ value ​ of the product or service that you provide.

For example, say you only know how to push cases and pack a truck. Well, you’re only economically worth about $15 bucks an hour.

And if you know how to set up and tune instruments properly, you’re worth a little more.

If you know how to lead a crew, you’re worth a bit more.

And if you can manage a tour, mix a show, lead a crew, set up instruments, and make sure every piece of gear is in top working condition every night, your value will keep going up and up and up.

You as a product become way more valuable because you are able to provide more services.

You save the artist money because they don’t have to bring out multiple people on the road to do all the jobs. You’ve got it covered.

You save the artist money because you keep all their gear in working order.

You give your team peace of mind because they know they can count on you to lead them on a tour.

And when you can prove that you save the artist lots of money, they’ll have no problem increasing your pay.

Because to them, working with YOU is a great investment, rather than working with someone else who doesn’t think like you.

I’m sure you get the picture here.

No matter what job you have, you are a product on the market, and you should continually be improving your skills and services to increase your value.

Once again, here are 8 Keys to Becoming a Successful Tour Manager:

Secure your job.

Learn the artist’s vision for the tour.

Communicate well.

Always follow up on ​ all ​ show details.

Stay organized.

Keep a great attitude.

Don’t be afraid of conflict.

Continually improve yourself.

A Great Way to Improve Your Skills

If you’re ready to up your game and learn how to lead your team on the road, join Tour Management Made Easy . It’s a program for young tour managers with bi-weekly coaching sessions and access to our ​ How to be a Tour Manag ​ er course. It could be the best thing you’ve ever given yourself.

Whether you’re a current touring professional or a student dreaming of becoming a tour manager, Tour Management Made Easy will help you gain the knowledge, the tools, and the confidence to be able to hit the road and successfully manage your next tour.

When you enroll in the program, not only will you immediately start gaining a new skill that’s valuable to artists on the road, but you’re also going to learn tips, tricks, and step-by-step processes that will make people love working with you. Plus, you’ll be surrounded by a community of people who are growing together.

Click here to learn more

What is a tour production supervisor and how to become one

A tour production supervisor is a professional who manages the operations of a tour. They are responsible for tasks such as designing brochures, executing marketing plans, managing team meetings, and coordinating employee schedules. They also handle security issues or emergency situations, and manage the logistics of tour events. They may be involved in tasks like preparing incident reports, handling government licenses, and coordinating special functions like movie and TV filming. They also oversee the work of 50 staff members.

How long does it takes to become a tour production supervisor?

It typically takes 1-3 years to become a tour production supervisor:

• Year 1: Gain basic knowledge in event management, production, and logistics through online courses or workshops.
• Years 2-3: Accumulate the necessary work experience in entry-level production roles, such as production assistant or stagehand. During this time, focus on developing skills like scheduling, budgeting, and coordinating with different teams.
• Salary $35,733
• Jobs Number 68,959
• Most Common Skill Customer Service
• Most Common Degree Bachelor's degree
• Best State Connecticut

Key steps to become a tour production supervisor

Explore tour production supervisor education requirements, most common tour production supervisor degrees.

Bachelor's

High School Diploma

Start to develop specific tour production supervisor skills

Tour production supervisors oversee the operation of specific facilities and ensure they're in compliance with regulations. They create tour schedules, manage employee schedules, handle security issues, and coordinate events. They may also promote businesses through design, marketing plans, and other means.

Complete relevant tour production supervisor training and internships

Research tour production supervisor duties and responsibilities.

Tour production supervisors are in charge of many different responsibilities. They design brochures, implement marketing plans, and lead command fitness leaders to implement navy physical fitness standards. They also handle security issues, work on transportation equipment, and manage and train sales teams. They also coordinate employee schedules and book airline reservations for clients and executives. On top of these responsibilities, they also provide customer service and support.

• Lead targeted decision-making across fast-pace production operations for this growth-orient USDA food factory producing quality meat products.
• Assist in arranging entertainment aboard ship and special VIP functions.
• Guide VIP tours for various celebrities and coordinate special functions aboard ship such as movie and TV filming.
• Secure ISO certification in the production facility and institute a quality control system that result in higher production.

Apply for tour production supervisor jobs

Now it's time to start searching for a tour production supervisor job. Consider the tips below for a successful job search:

• Browse job boards for relevant postings
• Consult your professional network
• Reach out to companies you're interested in working for directly
• Watch out for job scams

Are you a Tour Production Supervisor?

Share your story for a free salary report.

Average tour production supervisor salary

The average Tour Production Supervisor salary in the United States is $35,733 per year or $17 per hour. Tour production supervisor salaries range between $23,000 and $55,000 per year.

What Am I Worth?

How do tour production supervisors rate their job?

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Tour Production Supervisor Related Careers

• Control Supervisor
• Lead Supervisor
• Line Supervisor
• Night Supervisor
• Operation Shift Supervisor
• Operation Supervisor
• Planting Supervisor
• Processing Supervisor
• Production Control Supervisor
• Production Leader
• Production Manager
• Production Superintendent
• Production Supervisor
• Production Supervisor/Manager
• Section Supervisor

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Tour Guide Job Description

Tour guide duties & responsibilities.

To write an effective tour guide job description, begin by listing detailed duties, responsibilities and expectations. We have included tour guide job description templates that you can modify and use.

Sample responsibilities for this position include:

Tour Guide Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tour Guide

List any licenses or certifications required by the position: CPR, AED, NAATI, CMS, SCUBA

Education for Tour Guide

Typically a job would require a certain level of education.

Employers hiring for the tour guide job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Communications, Journalism, Public Relations, Marketing, Education, Graduate, History, Communication, Museum Studies, General Education

Skills for Tour Guide

Desired skills for tour guide include:

Desired experience for tour guide includes:

Tour Guide Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Remain informed of new information (Biosphere 2 programs, scientific research, ) and appropriately relay that information to visitors
• Greet and receive visitors to campus in a friendly and approachable manner
• Be an ambassador and leader on campus
• Provide accurate information and directions
• Conduct walking tours of campus
• Host students that wish to "shadow a current student" or accompany them to your classes
• Assist with Marketing & Communications projects and programs
• Work on weekends (Saturday/Sunday) and during final exams
• New hires will need to attend a mandatory training day
• Expedite all tours by checking guests in, print tickets
• Energetic, personable and friendly manner
• Ability to think on your feet and solve problems under own initiative
• 2 years providing guided experiences and working in an environment that required teaching, coaching, and instructional skills
• Ability to work quickly and remain alert, and to strictly observe safety procedures
• Previous experience working with Outdoor Programs or similar activity (strongly preferred)
• Previous experience working with Outdoor Programs or similar activity
• Use a computer based point of sale system to make reservations and sell tours
• Conduct scheduled tours and give facts and information to guests while snowshoeing, skibiking or snowcating in a safe informative and efficient manner
• Help guests on the mountain or at the base as needed
• Answer questions about the Fraser Valley and surroundings
• Assists in ticket and season pass sales, keep information boards current and orderly
• Assists in ticket sales areas helping guests and giving out information
• Assists other departments as needed on snowmobiles
• Perform daily routine maintenance, fueling, and oiling of snowcats and snowmobiles in accordance with Winter Park policies and procedures, including any cleaning and waxing needs
• Parking and moving snowmobiles and snow cats around base area and mountain in a safe and efficient manner
• Performs occasional snow-packing, trail maintenance pre-season and seasonally, as directed
• This will include dealing with enquires on site, monitoring visitors in the exhibition area and providing product knowledge to visitors
• Answer visitor questions and deal with queries assisting visitors who have special requirements
• Assist with large groups and school parties
• Monitor visitors on the exhibition floor
• Bilingual in Spanish, French or Mandarin a plus
• Ability to navigate uneven stairs and grades up to 10%
• Tour Guides are responsible for proactively approaching all guests to answer questions and provide general tour or Arena information
• Supervise the progress and experience of each assigned tour group
• Familiarization with the Winter Park ski area and mountain terrain
• Maintains knowledge of radio usage
• Transportation of guests or employees around mountain per ski patrol, with events, or per supervisors
• Report and correct, if possible, unsafe conditions regarding equipment and area of work or elsewhere on the area
• Skibike 1/5 of time
• Lift up to 75 Ibs (snowmobile occasionally and helping fallen guests occasionally)
• Carry, up to 20 Ibs (backpack during tours)
• Push/pull up to 75 Ibs (snowmobile) occasionally
• Most positions require general office experience and some assignments require strong billing, accounts payable and receivable experience, and a valid California Driver’s License
• 1 x 7 hour per week (Saturdays and Sundays) contract
• Ability to stand and walk for extended periods of time (approximately 7 miles per day), climb stairs, and comfortably work indoors and outdoors in extreme temperature fluctuations
• Ability to deal effectively and tactfully with the public, fellow employees, managers and volunteers
• Ability to respond professionally to unusual or unexpected situations
• Must have the ability to work a flexible schedule of shifts that routinely include weekends, evenings, and holidays
• Provide exceptional service and go above-and-beyond to ensure guests are fully satisfied with their tour and overall Busch Gardens experience
• Follow up with tour guests, complete surveys, and make Photo CDs for guests
• Be responsible for the safety of tour participants
• Ensure that tour participants complete safety training and sign in appropriately
• Hours during the summer season will vary from 10-30 hours per week depending on tour schedules
• Stoop, kneel, crouch
• Reach, handle, use hands
• Talk, 90% of time
• Hearing, ordinary conversation, 90% of time
• Average acuity/near, often (gauges, forms, computer screens)
• Desire to help wide-eyed tourists and grizzled NYC residents experience art and museums in a very fun way
• Must have flexible daytime availability (including weekends)
• Must be a New York City resident and be a U.S. citizen or have valid work authorization
• Must live in NYC area (can easily commute to the Met) and be a U.S. citizen or have valid work authorization
• Ability to speak, read, and write clearly in English
• Must be comfortable with electronics and computers and have access to email
• To communicate closely with Food & Beverage, Housekeeping and Front Office to ensure all tour requirements are met
• Ensure all requests from on site tour operators are addressed in an appropriate and efficient manner
• Prepare and implement tour needs including, back-up staffing, coordination with Donor Ministries, Facilities Department, the President’s Office, and other Wilkes Office departments
• Maintain a thorough knowledge of Samaritan’s Purse projects and activities requiring funding
• Average acuity/far, often (routes, driving, skibiking, night biking)
• Depth perception, constantly (driving, riding safely on ski runs through skiers and people possibly in limited visibility conditions and night time)
• Good field of vision,(peripheral vision for avoiding trees, towers, skiers, etc with equipment)
• Withstand extreme cold and wet occasionally (Tours in adverse conditions)
• Withstand Fumes / odors occasionally (exhaust, diesel)
• Avoiding Hazards (trees, skiers, terrain)
• Warm, friendly, eager, a "people person" with excellent communication skills but also attention to detail
• Must be able to wear required uniform
• College degree required and/or the equivalent in experience
• Extensive knowledge of Santa Fe and the surrounding National Parks and key areas of interest
• A valid ID residency to live in Galapagos Islands
• Naturalist Guide license issued by the Galapagos National Park

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Tour Supervisor

Pub crawl leader, working at city explorers in edinburgh.

In City Explorers we believe that everyone, no matter their budget, should be able to experience Edinburgh with the best Tour Guides.

Our FREE tours, the Edinburgh Castle Tour and the Pub Crawl will give you the opportunity to meet new people from all over the world every day, work and have fun.

Positions available

Working as a Tour Supervisor involves being outdoors, coordinating the start of our daily walking tours, interacting with customers and working closely with the guides to ensure the smooth organization of the daily tours we offer.

Previous customer service experience is a bonus but not essential, the main thing is that you are committed, flexible, punctual, professional, willing to learn and fluent in English and Spanish .

Responsibilities:

• Promoting and marketing the business
• Motivating the team to hit their targets
• Overseeing a smooth, efficient running of our daily tours
• Dealing with customer enquiries and aiming to meet their expectations
• Reporting the management regarding daily operations and providing feedback
• Completing daily administrative duties

Qualifications:

• Speak both Spanish & English fluently
• Excellent negotiation and communication skills, both written and verbal
• Team management skills
• Highly resourceful
• Excellent can-do attitude

We offer flexible, part-time work, ideally 5 or 6 days a week.

To apply, please send a cover letter and your CV to [email protected]

Freelance Tour Guide

We are currently looking for enthusiastic, committed, fun, friendly individuals who would like to work with City Explorers as Freelance Tour Guides in Edinburgh. Previous experience is a bonus but not necessary, the main thing is that you are  committed, flexible, professional, willing to learn and fluent in English at a native level .

We will help you establishing yourself as a guide in Edinburgh. Once established, we can provide you with an extensive customer base and the support needed to operate as an independent guide.

To work as a Pub Crawl guide you only need to be keen to show the best of Edinburgh nightlife to the travellers who visit us every night.

Previous experience is a bonus but not essential. What is most important is that you are a responsible, enthusiastic and outgoing person.

• Fun and friendly personality
• Able to lead large groups of people
• Quick decision making skills
• Punctuality

We offer flexible, part time work, ideally 2 or 3 days a week. You must have availability for either Friday and Saturday or ideally both.

A shift starts at 8 pm and finishes at 12.30 am.

Waterford Twp. residents to get an inside look at OCC property

J un. 21—Nancy Croitori can hardly wait for Saturday and a chance to tour Oakland Community College's Highland Lakes campus in Waterford Township.

Last month, township officials agreed to purchase part of the campus to create a community center. In November, voters will decide on a 20-year bond proposal worth an estimated $35.8 million, according to Township Supervisor Gary Wall. He said bond details are being finalized so the $35.8 million figure could change — but it still will be well below the $50 million community center bond issue voters soundly rejected in 2018.

Croitori, a West Bloomfield Township resident, won't be able to vote on the issue. Still she wants Waterford residents to learn more now so they make an informed decision when in the voter's booth.

She lives across Cooley Lake Road from the sprawling college campus and once taught American Sign Language, and fitness and dance classes there. Far from being sentimental about the proposed campus changes, Croitori is concerned about development issues and how they will affect Cooley Lake Road traffic and the natural areas on the college property.

The campus sits near Waterford's southwest corner, adjacent to West Bloomfield Township, separated from White Lake and Commerce townships by the Hess-Hathaway Park and a residential neighborhood.

Croitori is active with the Four Towns Community Action Team, which she said has teamed up with another group, Conservation of Waterford Lands, to spread the word about the township's community center plans and to advocate for preserving remaining open space on the Highland Lakes campus.

Wall said Saturday's informational meeting will allow people to learn about a bond proposal for the Nov. 5 general election.

The bond is a separate issue from a 10-year, 0.5 parks and recreation millage on the Aug. 6 primary ballot, he said. Voters are being asked to renew the existing millage and restore money lost through Headlee Amendment rollbacks. Residents would pay about $49 per year for the parks and recreation millage, he said.

Township officials have been hearing from residents concerned about the future of the Highland Lakes campus for months.

"We've got an aerial map, but seeing is believing," Wall said. "You don't know how big the campus is when you're driving by on Cooley Lake Road. We want people to get their feet on the property, get inside the buildings and get a feel for what we're looking to replace or re-do."

Among changes under consideration: Creating parking closer to the buildings, adding pickleball courts and improving existing heating, cooling, water and electrical systems.

Wall grew up near the campus property when it was still open fields.

"As a kid I used to run my dogs through the back of (what is now) OCC property," he said. "There's a lot more timber on the open land now where there used to be fields."

The township needs to change with the times, he said, and a community center is an important asset.

"If you don't keep up with modern development and modern needs, people go elsewhere," he said, recalling how the former Summit Place Mall was, in its heyday, a boon to the township.

Croitori worries that asking for a parks and recreation millage and a bond in one year could confuse people. That's why she hopes to see a crowd on Saturday at the Highland Lakes campus.

"I'm excited and I think it's very strategic of them to hold the meeting there," she said, adding she's concerned about suggestions to add a commercial strip along the campus section of Cooley Lake Road because it will add too much traffic. "There are a lot of vacant commercial spaces already along that corridor. What warrants them building more?"

With proper planning, she said, Waterford could create something similar to Farmington Hills' community center, The Hawk, which repurposed the former Harrison High School.

The informational meeting is 9 a.m. to noon Saturday, June 22, at the Highland Lakes campus student center, 7350 Cooley Lake Road in Waterford.

(c)2024 The Oakland Press, Sterling Heights, Mich. Distributed by Tribune Content Agency, LLC.

Woodbury County Board of Supervisors approve land rezoning, more residential developments to come

SIOUX CITY (KTIV) -The Woodbury County Board of Supervisors has approved the re-zoning of land just outside of Sergeant Bluff for more housing.

The 17 acres of land, at the intersection of Old Lakeport Road and 220th Street, has been reclassified from “Agricultural Preservation” to “Agricultural Estates”.

Tuesday night, during the second public hearing on the rezoning proposal, supervisors unanimously voted to rezone the land; that land will soon be able to be sold for future residential development.

“I think it’s always a positive; to have available housing for the public to come in and help be a part of stimulating our local economy. So, it’s always an exciting, positive thing,” said Woodbury County’s zoning coordinator Daniel Priestley. “And housing has definitely been something that a lot of communities have been focused in on as growing, bringing more members to the community.”

There are still a few steps for the landowners to take, but Priestly said the parcels of land could be ready for sale in the next month.

Copyright 2024 KTIV. All rights reserved.

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Daily Southtown | Will County executive vetoes hiring Robert…

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Daily southtown | will county executive vetoes hiring robert schillerstrom as landfill consultant.

County Board Chair Judy Ogalla, a Republican from Monee, said she will ask the board to vote to override the veto next month. The board needs 14 votes to override a veto.

The County Board voted June 4 to issue a three-month contract for $15,000 to Robert J. Schillerstrom by a 12-6 vote. The six no votes came from board Democrats, who said that staff was already handling information related to landfill expansion. Four members were absent.

Bertino-Tarrant said in her veto message the county already has two consultants and full-time staff working on solid waste planning and landfill expansion to meet the needs of residents and guide the landfill committee.

“The hiring of a third consultant, at this time, would be duplicative,” the veto message said.

Bertino-Tarrant said she acted to prevent a waste of taxpayer funds.

“I have faith in our staff. I have faith in our consultants,” Bertino-Tarrant said.

Ogalla said the board’s Landfill Committee wants to be able to have a consultant when it cannot get information it needs from staff. Members can also learn what questions they need to ask to become more knowledgeable about the landfill project, she said.

The Landfill Committee was formed within the past year, and no one that serves on the committee is an expert, Ogalla said.

Schillerstrom was on the DuPage County Board, which operated two landfills, and can help make the Will County Landfill Committee more robust, Ogalla said.

“I believe they need to have outside information, outside perspective,” she said. “I do think we need this.”

Schillerstrom was on the DuPage County Board from 1998 to 2010. He was chair of the Illinois State Toll Highway Authority from 2015 to 2019. In 2009, he announced he was running for governor, but withdrew from the race about six months later and endorsed Jim Ryan.

“No one really knows about this man’s expertise, outside of the fact he was chairperson of a county with a landfill,” Bertino-Tarrant said.

Ogalla said the contract was a nominal fee and expressed frustration that it was vetoed. She said the County Board as the legislative branch is in charge of passing resolutions and policies.

“I shouldn’t have to override something that was voted on 12 to 6,” she said. “I’m tired of being vetoed.”

Recently, Bertino-Tarrant has vetoed several board resolution s, nearly all of them having to do with the board’s rejection of the 143rd Street widening project through Homer Glen. Preliminary engineering on the widening project began in 2009, and the county has spent more than $6.2 million on engineering, design costs and utility relocation.

The board supported the project on at least 10 separate occasions, but voted to halt the widening project earlier this year after residents began to protest. Bertino-Tarrant said the resolutions she vetoed were because the county board was trying various ways to circumvent her original veto.

Bertino-Tarrant said Ogalla has expressed her frustration to her.

Bertino-Tarrant said as the county executive, she has the authority to veto the board’s actions, and the County Board has the authority to override the veto.

The Will County Resource Recovery and Energy Division is anticipating the landfill will be at capacity by 2034, officials said.

The county needs to decide if it continues to operate the Prairie View landfill in Wilmington, whether it should expand upwards or outwards or whether a new location for a landfill needs to be investigated, Bertino-Tarrant said.

The permitting process can take many years.

Michelle Mullins is a freelance reporter for the Daily Southtown.

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PGA Tour commissioner says sides are making progress on deal with Saudi backers of LIV Golf

Jimmy Golen

Associated Press

Copyright 2024 The Associated Press. All rights reserved.

PGA Tour Commissioner Jay Monahan pauses while speaking about the death of PGA player Grayson Murray during the Charles Schwab Challenge golf tournament at Colonial Country Club in Fort Worth, Texas, Saturday, May 25, 2024. (AP Photo/LM Otero)

CROMWELL, Conn. – PGA Tour Commissioner Jay Monahan said Wednesday the difficulty in finalizing a deal with the Saudi backers of LIV Golf isn’t a reason for concern.

“With complexity comes opportunity,” he said before the start of the Travelers Championship at the TPC River Highlands. “There are a lot of different factors at play, but nobody who is having the conversation is unaware of the complexity. And everyone, I think, is embracing the fact that there are obstacles and things you’ve got to overcome in a complex situation.

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“We have the right people around the table for us,” Monahan said, “and they do as well.”

It’s been more than a year since the PGA Tour and the Public Investment Fund of Saudi Arabia — the financial backer of the rival LIV circuit — announced plans to form a partnership that would help bring peace to a sport torn apart by the departures of dozens of top players lured away by Saudi riches.

A framework for the deal was announced June 6, 2023, with plans to finalize it by the end of the year.

The deadline passed with no agreement . Monahan said a June 11 meeting in New York, attended by Tiger Woods and Adam Scott, with Rory McIlroy phoning in from the Memorial, was “very productive." He declined to give specifics.

Monahan said he is on the phone with the PIF multiple times a week, including just about an hour earlier on Wednesday morning. “My outlook for those discussions and discussions continues to be very positive,” he said.

Speaking from the last of the limited field, no-cut signature events on the tour’s calendar this year, Monahan declined to say what has been agreed to and what remains unsettled. The original framework has changed greatly, he acknowledged.

“The framework agreement is still relevant. There are aspects of it that certainly continue to be in play. But we’ve all stepped back, and we started anew,” he said, listing new committees and other opportunities for the players to participate and profit from a future tour. “The vast majority of what we’re talking about, we’re building from the ground up.”

One of the complexities the deal faces is a possible objection from the Justice Department on antitrust grounds . The rival tours would need to show that the deal enhances competition — by bringing all the best golfers to the same tournament, for example — instead of squelching competition by giving golf fans, sponsors and players fewer options.

The sides already bowed to one suggestion from the Justice Department last summer, eliminating an anti-poaching clause in the framework agreement.

Meanwhile, players continued to defect to LIV — including last year's Masters champion, Jon Rahm.

Only seven players have been involved in the talks. World No. 1 Scottie Scheffler said he didn’t know enough about the negotiations to worry about what will happen.

“I haven’t really heard too much, so I don’t know if they’re going great or if they’re going poorly, so your guess is as good as mine I think at this point,” he said. “Definitely no frustration or anything like that for me. It’s out of my control, so I’m not too worried about it.

“They have got a lot of big business decisions to make,” said Scheffler, who is a member of the Player Advisory Council. “But as far as input in the negotiations, I don’t really have much to say at all.”

AP golf: https://apnews.com/hub/golf

Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

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• Balashikha Museum of History and Local Lore
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