anex tour hungary

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Keresse tapasztalt utazási szakértőinket, akik mindent megtesznek, hogy Önnel közösen megtalálják azt az utat, ami legjobban megfelel az igényeinek. A boldogság itt kezdődik, akár egy telefonhívással!

Elérhetőségek

Az alábbi időpontban állunk rendelkezésére:  H-V: 8-20 .

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OREX TRAVEL

Az Orex Travel tulajdonosa az Anex Group összesen 4 millió turistát utaztat éves szinten. 6500 alkalmazottat foglalkoztat. Saját légitársaságot alapított és üzemeltet. Több, mint 1 millió turistát utaztat Törökországba Oroszországból és Ukrajnából. 46 ország szerepel az Anex Group kínálatában ezek közül 18 országban saját beutaztató irodát nyitott. Az Anex Group székhelye Antalya, Törökország.

Szlovákiában, Lengyelországban vagy Csehországban egyaránt jelen vagyunk, m unkatársaik nemzetközi tapasztalattal rendelkező, magasan képzett szakemberek, akik mindig nagy figyelemmel válogatják ki szezonról szezonra a legjobb ajánlatokat. Európában az Orex Travel márka azért jött létre, hogy ügyfelei számára a legmagasabb színvonalú szolgáltatásokat nyújtsa, a lehető legjobb áron.

A 2020-as szezonban Törökország specialitájaként gondoskodtak utasaik elégedettségéről, de rengeteg, egyéb országban is jelen vannak.

Dokumentumok: Orex Travel

• Utazási csomag szerződéshez kapcsolódó tájékoztató
• Utazásszervező szerződési feltétele

Díjak, elismerések amelyekben részesültünk:

• 2018 - I. helyezett termék értékesítésben |  megtekint

Foglalható úti célok a(z) Orex Travel 2024-es kínálatából

Az Orex Travel kínálata megtalálható a weboldalunkon, ahol további utazásszervezők kínálataival, egységes és átlátható rendszerben hasonlíthatja össze és választhatja ki álmai utazását.

Várjon! Segíthetünk?

Az ajánlatkérés díjmentes, és semmilyen kötelezettséggel nem jár . Online ügyfélszolgálatunkat hétfőtől vasárnapig minden nap, 8 és 20 óra között bátran keresheti a +36 1 501 5640 telefonszámon. Utazási szakértőink örömmel segítenek álmai utazásának megtalálásában.

Hívjon minket: H-V: 8-20 .

A turizmus hírforrása

A világ második legnagyobb utazásszervezője lehet az Anex

Forrás: turizmus.com

 2019. november 19. 09:11

A török Anex Tours megvásárolta, és az átszervezés után tőzsdére is vinné a Thomas Cook orosz leányvállalatát, a be- és kiutaztatással is foglalkozó, kilenc évtizedes múltra visszatekintő Intouristot – értesült a Reuters hírügynökség.

A német Touristik Aktuell pedig azt írja, hogy az Anex vezérigazgatója, Neset Kockar hétvégén egy török újságnak adott interjúban megerősítette: megvásárolja a Thomas Cook Öger Tours és Bucher Reisen márkáit, erről már alá is írt egy szándéknyilatkozatot. A vállalat ezenkívül a Neckermann Reisen márka iránt is érdeklődik.

A törökországi székhelyű, kétmilliárd eurós árbevételű Anex Group saját tulajdonú szállodákkal rendelkezik Törökországban, utazásszervezőként működik Németország mellett Oroszországban és több közép-európai országban, így Magyarországon is, nálunk Orex Travel név alatt .

Az Anex vezérigazgatója idén nyáron 8%-os részesedést vásárolt a Thomas Cook-csoportban, és bejelentette, hogy „aktív szerepet" kíván játszani a brit csoport tervezett újrastrukturálásában. Az Öger Tours az egyik legjelentősebb Törökország-specialista Németországban, a Bucher Reisen pedig elsősorban olcsó mediterrán üdülésekkel foglalkozik – írtuk korábban az fvw.com cikke alapján.

Az MTI szerint, amennyiben véglegessé válik a most aláírt előzetes megállapodás, az Anex Tour a második legnagyobb utazási iroda lesz a világon a német TUI után. A Thomas Cook németországi leánycégének megszerzésével utasforgalma 8 millióra nőhet, a bevétele pedig megközelítheti a 10 milliárd dollárt.

Kapcsolódó cikkek

2019. november 13.

2019. november 12.

Anex Tour Poland is part of the international tourism company Anex Tourism Group , a global Turkish enterprise offering comprehensive tourism services in 39 countries. The company was founded in 1996 and has become one of the leading players in the tourism industry. Anex's mission is to provide unforgettable travel experiences through professionalism, innovation, and a commitment to quality service. The group has earned a reputation as a reliable provider of tourism services, known for well-organized tours, competitive prices, and a customer-oriented approach. As part of its operations, it has its own airlines. As the first travel agency in Poland, it offers flights to and from Turkiye in enhanced Comfort and Business classes, operated by Mavi Gok Airlines with Boeing 777 aircrafts.

In Poland, the company appeared in 2015 under the name Orex Travel. In 2023, it rebranded from Orex Travel to Anex Tour Poland. It offers a wide range of tourism services, including vacation packages, flights, hotel accommodations, and other travel-related services.

The company is growing rapidly. Within a year of operation, Anex Tour Poland has become one of the key players in the tourism market. The growth rate from 2022 to 2023 was an impressive 1286.9%. Currently, the company ranks fifth among Polish tour operators in terms of the number of clients served.

Anex Tour Poland boasts the Reliable Company Certificate (Rzetelna Firma) with the highest reliability rating. Along with the increase in sales, the company's team is also expanding dynamically. From 6 employees in 2022, the company now employs over 100 people.

The company also focuses on brand recognition and close customer contact, having opened 10 new offices in various cities in Poland in 2023 alone. Anex collaborates with major agents and introduces innovative technological solutions. The team places great emphasis on customer service, offering support before, during, and after travel. Customer service is available in multiple languages, facilitating contact and resolving any issues.

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• Hello Moms Kállói út 12/F, 4400 Nyíregyháza, Hungary +36 30 181 6602 hellomoms.hu

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Bucher reisen, ferien touristik.

ANEX Tour   Reviews

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Reviews 1.9.

1,112 total

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We have spent our spring holidays in Crete

We have spent our spring holidays in Crete with Anex. The transfer to and from our hotel was flawless and perfect in time. The hotel and especially the lovely staff there was awesome and the very polite and friendly guide helped us with the rental car and gave us supreme Information about the Island and locations to visit. Overall splendid😁

Date of experience : 15 April 2024

Anex Tour refund problems

**Edit: After urgency they refunded whole cost. Stars changed from 1 to 3. Anex tour is one big scam travel agency. We booked a tour, canceled it on the same day and still haven't received the money. It's been almost a year. Support replied that they were forwarding it to a certain department, but no response since then. We have been ripped off and Invia should be ashamed of themselves for delivering tours through such a dubious company.

Date of experience : 07 September 2023

we had a trip booked through an annex employee who gave us wrong information. after reviewing our complaint, they wrote to us from the annex that we should solve the problems with the agency through which we went on the trip, that they do not take responsibility. We were deceived by their person who gave us wrong information, because of which we had to pay extra for the trip! How can they say that they are not responsible. the change did not occur in the implementation of the trip, but in the information he gave us.

Date of experience : 01 September 2023

Egoistic Drivers and Travel Agents who dont speak english

We stayed in Thailand, Moracea Hotel, when the Anex Tour Bus arrived they completely blocked all incoming traffic to the hotel and didnt care about shiet. We waited for our taxi and seen it but it couldnt get in. Travel agent stormed past us, they took all the their time unloading luggage mind you, the bus driver could have driven into the hotel parking spot. When we talked to him he ignored us.

Date of experience : 04 July 2023

Professional

Very Correct and Professionalcompany. I had a booking of hotel then I cancelled. They refund me back the full amount wit the reasonable time. I will use Anex service next time. Thank you very much Anex !

Date of experience : 26 February 2024

Zero customer Support - Be aware

It is simple, if you need to call or any support from them you will understand this ULTRA low score! They do not focus on customer support, like answering emails or waiting 30+ min to get your call answered (observation - there is not urgent support). In another words, if you got all 100% ok, that is good you will not need them, however, if you have a simple inquiry you are ALONE! They should spent less money on advertising and more on customer support. This company never again!!!

Date of experience : 23 April 2023

I do not recommend Anex tour

My husband and I booked our holidays in Turkey with Anex tour. They offered us during the first day small daily trips. The main problems were: 1) the prices were overrated compared with other local agencies. However we hadn't that information when we agreed for the trip, and they wanted the payment fast, in the same day. 2) after 2 days I canceled that trip because I wasn't feeling well because of the pregnancy. I asked for a refund but they gave nothing. Firstly their argument to deny the payment was late notification, and secondly they ask for document to prove my sickness. I think that this agency wants just to steal money from the tourist.

Date of experience : 20 July 2023

Guys stay away from this Turkish tour guide. They will never assist you if you need help. They left me stranded on Dominican island without any assistance or even offer a return ticket back because I got Covid. I had to pay a one way return ticket for over 1000 usd. They will take your money and leave you like garbage in a bin.

Date of experience : 08 January 2022

I DO NOT RECOMMEND Anex Tour

I DO NOT RECOMMEND Anex Tour. In April 2023 we had a trip from Prague to Turkey through them and we got a delegate named Caglar K. He robbed us of our money, then ignored calls and messages. We tried to resolve the situation directly through the agency, where repeatedly no one answered the phone and no one responded to emails either. We contacted Invia to help us ( they brokered a tour with Anex) and unfortunately nothing has been resolved yet. Anex Tour and their delegate Caglar K. robbed us of 150€ for a trip that, through his fault, did not take place and there was no refund. It ruined the last 3 days of our trip and we still came home poorer.

Date of experience : 12 July 2023

Never ever book again with Anex tours

Customer service is unreachable Average waiting time 1 hour When you eventually have someone on the phone they give you a wrong answer or say they can't help. After a few calls I ended up with someone that did help me ( total call time 3,5 hours from Holland to Germany). Send numerous emails: NO reply Send Facebook message: NO reply Their representative in Hurgada knows absolutely nothing . Waist of energy and time to talk to this man. Sorry I never book with this company again They book the trip , send the papers and that's it. Don't expect any service at all

Date of experience : 07 May 2022

I wouldn't recommend this company…

I wouldn't recommend this company because the adventure started from our arrival at the hotel. Our flight was delayed, therefore the guide left us with the Turkish driver who did not know any languages either Russian or English. We had a group of 18 people from different hotels, so the driver asked the GPS how to get to the hotels and it took 3 hours of going in rounds. We were extremely exhausted when he left us at the wrong hotel and went away. We had to take the taxi and paid quite a lot of money because it was 30 minutes to our hotel by taxi. The guide from Anex Tour said that they would not give us the refund even though we gave him the receipt from the taxi driver.

Date of experience : 03 September 2022

We are writing to express our dissatisfaction with the tour we booked with you on 24.04.2023. We bought two vouchers from you for 100€ each, but later we discovered that the same tour was offered for others travelers for 85€. Furthermore, we were not informed about the details of the tour itinerary. We expected a pleasant and relaxing day trip, but instead we had to wake up at 3:55 am and spend more than 16 hours on the road. We had to stop at a store, a wine tasting, and two restaurants that were not part of our original plan. We had a Russian-speaking guide. She was nice! We were very disappointed and exhausted by this experience. We did not get what we paid for and what we expected from your agency. We request a full refund of our vouchers or a compensation of 15€ per person for the difference in price and the inconvenience caused. We hope you will take our complaint seriously and respond to us as soon as possible.

Date of experience : 26 April 2023

Customer service is a big zero

Customer service is a big zero! I called the customer service in Düsseldorf. First, they kept me waiting forever till someone answered the call. Then, the woman (with very poor German) had absolutely no idea how to handle my request. She put me several times on hold, finally said, she would call me back as she need to speak to her colleague. When she called me back, she had a solution, all was good and settled. 10 minutes later, she called me back again and informed that what she said was not possible any more, our request would cost now more than 300 euros extra. Ridiculous!

Date of experience : 30 May 2023

Anex Tour can be even better

We, 2 persons, chose Anex Tour for Egypt (Sharm El Sheikh) travel on January 23-31, 2022. The overall travel experience is pretty much positive - Anex Tour agents are taking care and all the formalities during entire trip. After our arrival Anex Tour employee advertised several possible tours organized by agency. We have decided to align with Anex Tour employee dates, conditions and order one of the offers that we were interested in. Then suddenly we found out that our travel date is deferent that was agreed with Anex Tour. As we found out from Anex Tour employee it happened due to lack of the free place for needed date. We were surprised as we have informed employee regarding specific week day and time that fit our schedule and it was almost one week before the trip. It happened that nobody from Anex Tour side was asking for our approval for changing trip date. Unfortunately agency was not able to do a refund or add us to the list of tourists who travel on agreed at the beginning date. Long story short - keep an eye on Anex Tour in order to get what you are expecting and agreed with them. It will help to avoid miss understanding and do your trip even better.

Date of experience : 03 February 2022

Wthell?!?! I wanted to book a trip with my friend to Turkey and I “paid” for it on Check24! Then I couldn’t find my booking nor the reservation number so I thought okay it didn’t went through so I didn’t care about it anymore but after 7 months they send me Mahnung for over 500€ that I have to pay but I’m like.. for fuckn what?!?! I didn’t go anywhere cause their system is fcked up!!!! Not normal!!!!!

Date of experience : 24 October 2023

ITS LITTERALY A SCAM!!!

I BOOKED VACATION IN TURKEY AND THEY JUST MAKED IT 2 DAYS SHORTER AND I DIDNT GET ANY MONEY BACK!!! NOW IM GOING ONLY FOR 3 DAYS AND NOT FOR 5 DAYS FOR THE SAME MONEY!!!

Date of experience : 14 April 2022

Awful ...just awful

Awful ...just awful. They asked us to be ready at 5 a.m. in the lobby, 5:15 the guy called to say the excursion was cancelled after all. NEVER TAKE SERVICES FROM THIS COMPANY. NEVER

Date of experience : 05 July 2022

Excursion disaster with Anex tour Sharm el Sheikh

I am writing this review while in being here Sharm el Sheikh to warn other tourists against buying excursions from Anex tour. We bought an excursion from Anex tour for 340 dollars per person, the programme included: flight to Luxor, visiting the Valley of the Kings, the Valley of the Queens, the temple of Hatshepsut, Karnak and Luxor temples, lunch, Russian-speaking Egyptologist!!!!. All this was promised to us by a guide from Anex tour company called Mizu. We have warned Mizu that we are aware of overestimated cost of excursion (within guides who just walk around the hotel this tour costs 215-225 dollars per person), but we expect qualitative service on history of Ancient Egypt. On arrival at Luxor early in the morning we were met by our guide Dua, who began her story about the city itself. Her language skills left a lot to be desired, but that was not the main problem. The problem was that she rarely threw uninformative phrases about the cost of education in kindergarten, school, Luxor University, about the harvest of wheat, mangoes, papyrus and nothing of the great history of Ancient Egypt. It even got to the absurd: when we asked about the statue of an armed man in front of the Luxor hospital, she said: "Just some man!". At the first point of the tour, she recited a memorised text for 15 minutes, sent us to take pictures and sat in the shade. She did the same at the second point. So instead of allotted 1,5 - 2 hours on each point of the excursion, we finished in 30 min. For lunch we arrived at 11 am!!! as we quickly galloped through the Valley of the Kings, the Valley of the Queens, Hatshepsut's tomb and even to the souvenir shop at her insistence. Then after lunch (it was closer to 12:00) she started persuading us to deviate from the planned itinerary, to buy a trip to the island of monkeys and a boat trip from her, because it is hot for her to lead the excursion now. We refused the monkey island, she reluctantly took us to Karnak and Luxor temples, again 15 minutes of quick memorised text, again sending us off to take photos on our own. Thus, we arrived at Luxor airport at 16:30 when other tourists who had taken similar excursions were arriving by 19:00. Our guide Dua proved herself to be unprofessional, lazy, greedy and most importantly, leaving an extremely negative impression of the country. In addition, being in the same Karnak or Luxor museum, seeing how the guides of other groups work, strengthened the impression of complete deception on her part. Conclusions include: 1. Do not take excursions from Anex tour as the price is inflated by at least 40% (this is after persistent haggling); 2. The ratio of price to quality of the tour does not correspond at all, as they take just locals who know Russian and are so lazy that they can't even read Wikipedia on the eve of the tour; 3. not to come to Egypt anymore, as the overall service is only getting worse, and rogue guides leave an extremely negative impression. If this review will be read by Egyptian tourism representatives, please licence the activities of the guides. These unprofessionals are a disgrace to your history and your heritage and are creating a reputation of constant trickery and deceit amongst numerous peoples! We as tourists go back home and recount all our failures in Egypt.

Date of experience : 11 July 2023

I do recommend

I do recommend. I went to Turkey with my family for one week and everything was organised perfect. I travelled with two small kids and I did not have to think about nothing thanks to Anex. An the end we lost our covid test paper and represant of Anex was in 10 min at the airport and gave us a supportance so we were able to come back to Germany. Thank you very much. I would choose Anex Tour next time for sure.

Date of experience : 12 April 2021

FRAUDULENT COMPANY.

Anex tours is a terrible agency to use. Me and my family booked a tour to Istanbul as an English family. The company representative (knowing our nationality by our passports and the way we spoke) booked us for a RUSSIAN tour. Since then the company has failed to apologise for the uncomfort we felt during our stay. DO NOT BOOK ANYTHING THROUGH THIS FRAUDULENT COMPANY.

Date of experience : 14 August 2020

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