is it safe to travel to xcaret mexico

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Here’s what you need to know before you visit Xcaret in Mexico

01/16/2024 By Traveling Canucks 38 Comments Categories: Beach Family Travel Tips Mexico Sightseeing Travel Tips Trip Ideas

What you need to know before you visit Xcaret

Located in Mexico’s popular Riviera Maya, Xcaret is an eco-archaeological park with over 50 attractions. Visitors come to Xcaret to snorkel with fish, explore underground rivers and caves, learn about Mayan culture, see wildlife and enjoy its tropical surroundings. It has a lot of similarities to nearby Xel-Ha Park .

This family friendly adventure park is situated 60 km south of Cancun International Airport, 6 km from Playa del Carmen and 57 km north of Tulum. It takes about an hour to drive to Xcaret from Cancun .

We have visited the Riviera Maya several times before, but this was the first time we visited its amusement parks. After researching each one, and reading the recommended ages (our youngest is 4 years old), we decided to visit Xel-Ha and Xcaret on our most recent trip to Mexico.

Visit Xcaret Park and Save 15% by booking here .

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Table of Contents

This post was originally published in 2018 and updated January 2024.

Should you visit Xcaret? Is it worth it?

In our opinion, the answer is yes. However, you’ll want to be prepared before you go.

We learned a lot during our first visit to the park. The big realization was that we were not fully prepared for our visit. The purpose of this post is to share our firsthand experience with you so you don’t make some of the mistakes/assumptions that we did.

Below are a few things we learned while visiting Xcaret.

Xcaret park is really big

Xcaret is over 200 acres (81 hectares)! You’re unlikely to explore the entire park in one visit, especially with young children. It’s just too big to do it properly in one day.

We suggest you take a look at the map  and plan your activities in order of location.

A good way to organize your day would be to group your activities by sections, like South, North, East and West. Or, by water activities versus land activities. For example, you would do land activities in the morning and evening, and water activities mid-day so you avoid changing clothes multiple times a day.

If you’re traveling with young kids, we suggest you bring a stroller or rent one at the park.

They have single (299 pesos) and double strollers (399 pesos) available to rent. It’s a big park, so this is money well spent. Our boys were 6 and 4 years old during our visit and they complained that we were walking too much.

Keep in mind, it’s quite hot during the day. Bring hats and reef safe sunscreen .

Xcaret is very family friendly

If you’re traveling with kids 4 years old or under, admission to the park is free. Children between the ages 5 to 12 years old will get a discounted rate on admission.

It’s a good idea to bring or rent a stroller if you have younger children. Most of the park is flat and there are stroller friendly paths to most exhibits.

Kid friendly activities include: viewing jaguars, turtles of all sizes, sharks, manatees and coral reef aquarium. Children’s World , one of the newest attractions at Xcaret, has water slides, hanging bridges, cenotes, a parakeet habitat and a playground. There’s also a butterfly pavilion and wild bird aviary inside Xcaret.

Information about Xcaret activities can be found here .

Xcaret is NOT all-inclusive

Xcaret is NOT all-inclusive. If you are staying at an all-inclusive resort in the Riviera Maya, this may feel like a surprise. Some of the other adventure parks in the area are all inclusive, so this can be confusing.

You will need to bring cash and a credit card with you. There are extra charges for day lockers, strollers, snorkel equipment, towels, food and beverages. 

Related –  Everything you need to know about Xel-Ha Park

Should you watch Xcaret Mexico Espectacular?

We made the mistake of not properly planning our time inside the park. We arrived early, around 9:30 AM. On the surface, this seemed like the right idea. However, if you want to attend the evening shows, we learned that an early arrival time is not ideal.

Our boys were pretty tired and cranky by 6:00 PM. There was no way they would survive the Xcaret México Espectacular evening show.

Because of this, we did not get to see the big show. This was unfortunate because we’ve heard it’s the highlight of Xcaret. We did see some of the actors in costume before the show began. It looks like quite the spectacle. 

Travel tip – Plan your visit to include the evening show. If you have young kids, it might be wise to arrive at the park late morning or mid-day.

We did watch the evening horse show.

This Mexican cowboy show is quite entertaining and worth watching. If you haven’t had dinner yet, consider eating at La Cocina (located near the park entrance) because it’s right beside the horse show. The restaurant has some of the best seats to watch the show.

The horse show finishes before the Xcaret Mexico Espectacular evening show.

Should you spend time at Xcaret Beach?

If your hotel or resort does not have a nice beach, you may want to save some beach time for Xcaret. It’s beautiful stretch of beach with safe and calm water, which is ideal for young children who cannot swim. The water is warm and crystal clear (see photo above), and the sand is silky smooth. And there are plenty of chairs and loungers available.

To keep the cove water clear, and the fish safe, you’ll want to bring special sunscreen with you. Xcaret asks that guests only use biodegradable sunscreen, because normal sunscreens contain oils that pollute the water and cause illnesses to the marine life. The park strives to protect the environment and they ask visitors to do the same.

If you don’t have biodegradable sunscreen with you, you can purchase a bottle inside the park. Otherwise, it’s a good idea to purchase before you leave home. You can  order it on Amazon here .

Related – Review of our stay at the Grand at Moon Palace Cancun

Should you buy the Xcaret Plus Package?

Because Xcaret is NOT all-inclusive, you may find that the expenses start to add up. If you plan to eat while inside Xcaret, we suggest you purchase the Xcaret Plus package. Full details here .

The difference in price, from the basic admission, is an increase of $35.00 CAD per adult ($17.00 CAD for kids). The Xcaret Plus package gives you the following:

• Access to Area Plus facilities including restrooms, dressing rooms and showers
• Use of snorkeling equipment, life jackets and inner tubes
• Safety bag service during the river journey
• 1 Buffet lunch including 1 beer and unlimited beverages (soft drinks, flavored waters and coffee). There are 5 restaurants to choose from. The buffet costs $29 USD per adult, so if you plan to eat at the buffet, the price of the Plus Package will cover this cost.

Xcaret has optional activities for additional cost. Here’s the list

Build your own package and choose 2, 3 or 4 of the best Tours in Cancun and Riviera Maya.

Book online and save up to 25% at Xcaret

Swimming in Xcaret’s underground caves

There are lots of things to do at Xcaret. Too many, actually (see the list of activities  here ). So, you have decisions to make.

One activity you can’t miss is swimming and snorkeling through the park’s network of underground rivers and caves. These sacred rivers and caves are unique to the Riviera Maya.

We underestimated the length and darkness of the caves, but you can exit at several stops along the way if you find it too long. Our 4 year old was a little scared of the darkness, and my father and mother (the kids grandparents, age 70 and 75 years old) found some sections to be too long.

Make sure you get a pair of fins. They make swimming through the caves so much easier.

If you purchase the Xcaret Plus package, you’ll want to find the dedicated Area Plus facilities to store your belongings. If you purchased basic admission, you’ll want to find day lockers to rent.

Last minute personal items, like shoes, hats, towels and wallets, are stored in a locked bag and transported to a station at the end of the river. You keep the key with you and pick up your belongings at the designated station. This is a nice service but it can be a little confusing.

When in doubt, ask questions.

What to pack for a day trip to Xcaret?

Here’s what we recommend you bring with you:

• Bottled water
• Biodegradable Sunscreen
• Snorkel gear
• Waterproof Camera ( we use this one )
• Stroller (if you have kids)
• Wrap for over your bathing suit
• Extra change of clothes
• Sweater (it gets chilly in the evening)
• Small snacks for kids
• Comfy shoes AND a pair of flip flops (you will do a lot of walking)
• Cash and credit card

Travel tip – write your name and phone number on your kid’s wrist band (guests receive a wrist band upon entrance). That way, if your child gets lost, they can show an employee the phone number to call.

Also, it’s wise to explain to your kids what to do should they get lost. Create a plan and communicate it to them. Have them repeat the plan back to you. 

Related –  Should you bring a car seat when you travel with kids?

Above – a baby manatee swims with its mom at the manatee exhibit.

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Bring snacks and water with you

The park does not allow outside food, however, it’s a good idea to bring some bars and snacks for your kids. Our boys are always hungry, so they’re constantly snacking.

Our youngest boy is allergic to dairy and eggs, so we don’t know what food will be available for him. The park says it’s okay to bring baby food and milk/formula if you’re traveling with an infant.

Xcaret Park Hours of Operation

Xcaret Park is open 365 days a year from 8:30 AM to 9:30 PM. Regardless of when you plan to visit the Riviera Maya, you’ll be able to visit Xcaret.

According to the park website, the best days to visit are Saturday and Sunday because most hotel packages arrive and depart on those days.

If you’re traveling with young kids, and you want to watch the evening shows (it ends at 9:30 PM), we suggest you arrive a little later in the day. Have breakfast at your resort, then plan to arrive around noon and stay for the evening shows.

Xcaret Prices and How to get Xcaret Tickets

You can save 15% by booking online . There are different packages that include transportation, all inclusive food and options for additional activities like the Stingray Encounter and Swim with Dolphins.

The Xcaret Basic admission is $120.99 USD, while Xcaret Plus is $164.99 USD. 

You can also purchase Xcaret tickets at most of the resorts in the Riviera Maya, and if you stay at the Xcaret Hote l admission is included.

Xcaret Ticket Price for Children

The admission is free for children under the age of 4. Children ages 5 to 11 get a discounted rate from the adult ticket price. ID is required in both cases.

Accessing your Xcaret tickets after online purchase

When you purchase Xcaret tickets online you will receive a coupon. This means your purchase was completed. This coupon must be printed and presented at the park’s ticket booths, with the signed credit card used for the payment and an official ID. Then, you will receive your access bracelets.

Expect long lines to get your tickets at the Xcaret entrance. Because there are so many vendors, tour operators and hotels selling tickets to guests, it can be a long process.

Get up to a 25% discount on activities and tours in Cancun and Riviera Maya.

How do you get to Xcaret Park?

Getting to Xcaret is easy. If you purchase a package, transportation is often included. Or, you can get a private transfer from your hotel or resort (that’s what we did).

The private transfer will pick you up at your hotel and drive you directly to the park entrance. It will also bring you back to your hotel at a time of your choosing.

We used Cheap Transfer Cancun. We actually used this company multiple times on our vacation to the Riviera Maya . The vans are new and they offer the proper car seat for our 4 year old. We would recommend them. Prices vary depending on distance and number of people. More info here .

We stayed at the Iberostar Del Mar and the trip to Xcaret was about 45 minutes. We paid $100 USD for a private transfer for 6 people (including car seat).

Staying at Hotel Xcaret

Another option is to stay at the all-inclusive Hotel Xcaret , which is connected to the park. This is by far the most convenient resort for Xcaret. The benefit to staying here is that admission to Xcaret parks and/or tours is included in the hotel price. 

Read this hotel review to learn more about Hotel Xcaret. Hotel Xcaret is a 5 star property so you’ll want to compare prices to find the best deal.

Compare prices for Hotel Xcaret Here .

Read more posts about travel to Mexico

• Una Vez Más! Our Vow Renewal in Mexico
• Should you add Sayulita to your travel short list?
• Then and Now. Our return to the Riviera Maya
• 21 photos from our trip to Sayulita, Mexico  
• Coati Invasion in the Riviera Maya

Have you been to Xcaret Mexico?

What did you think of the park like or dislike.

Share your experience and travel tips in the comments section below.

Related posts:

05/10/2018 at 4:37 am

Never heard of the Xcaret park. It’s such a fantastic place! A great place for the whole family to enjoy.

05/13/2018 at 10:03 am

This Xcaret park seems incredible. I will put it as the next destination of my vacation. Thank you for the tips!

05/22/2018 at 9:58 pm

The Xcaret beach appear me that has a endless beautiful. A few years ago i stayed at the Occidental Xcaret beach and several times walked into along the shore. It ios mostly rough ironstone with a few small patches of beach here and there.

06/30/2018 at 12:19 am

Xcaret park is so interesting places, I never heard about this before. After reading this post I collect some information about this park and I like some interesting area. Kids can enjoy this place and also adults. Great featuring and wonderful place.

07/17/2018 at 5:53 pm

We visited XCaret a few weeks ago. To say that it’s beautiful doesn’t do it justice! The staff is friendly and knowledgeable. Every question was greeted with a smile and useful answer with suggestions. The food is scrumptious and authentic. Please taste the molé and flan. You won’t regret it! The activities are unique and fun for all ages. Never a dull moment everywhere you go. The evening show, Spectacular Mexico, is a definite must-see! You will learn everything about the Mayan history and Mexico’s culture from it’s early beginnings that encompasses every state in the country. It will make you laugh. It will make you cry. It will make you love Mexico’s culture. It really takes 2 days to enjoy and experience everything. Wear comfortable shoes and swimwear underneath light clothes. You will WANT to get wet and jump into every watering hole. Just delightful!

11/20/2018 at 10:18 am

We just booked our trip and are staying at the Occidental at Xcaret which is right next door to the park. My question is, can you enter and exit the park throughout the day or is it as soon as you leave you are done?

My husband and I will want to do a lot of things, but could also see us wanting to pop back to the resort next door for meals, shower, etc. but then go back for dinner show at Xcaret. Is this feasible?

08/16/2019 at 11:44 am

We just got back 2 days ago from our family trip in the Riviera Maya. Xcaret park is amazing and yes you definitely need 2 days to cover all the park, we were able to go in and out as we pleased to any of the parks along with transportation but we stayed at Hotel Xcaret México (best decision it’s beautiful) which includes all the parks even Chichenitza one of the seven wonders of the world.

07/26/2020 at 10:22 am

Yes, you can come and go as often as you wish. We always get a two day pass and eat our meals and rest at the hotel or pool!

07/03/2021 at 9:38 am

Occidental has packages that give you a Jr suite and unlimited access to Xcaret. We are planning to go from Canada in March, 2022.

10/12/2021 at 11:03 am

I have also booked the unlimited access to Xcaret through Occidental. Does this just include the in and out, or is the snorkel gear, river life vest, meal, included?

How long a walk is it into and out of the park to Occidental?

12/27/2018 at 3:13 pm

Followed your post. Got good tips. We are here now. We are staying at Hotel Xcaret. NOT Occidental. The hotel resort itself is only 1yr old. This place is is amazing. I booked this because i never heard of an ALL inclusive that included ALL PARKS and Tours. This included buffet food at the parks. The hotel is built into the environment and ecologically responsible. This was one our 1st all inclusives and i dont think anything will come close to this in awhile.

This place is incredible. If you can stay in Hotel Xcaret its worth every penny. You may need at least 5 days to see this area.

01/02/2019 at 10:54 am

Great to hear! Thanks for your comment, Syd.

06/12/2019 at 9:34 am

Our upcoming trip is Friday 6/21/2019 to 6/30/2019, can’t wait! We are staying at Hotel Xcaret. Your post is good, but I am wondering when you traveled? I booked all inclusive at We are staying at Hotel Xcaret. Including 6 excursions. Just making sure this is true, that it is ALL inclusive?

06/12/2019 at 11:31 am

You’d have to check with your hotel. The theme park is different from the hotel.

04/11/2019 at 11:55 am

Expensive to get in.Way too much walking,no trains,shuttles,nothing.You have to pay for lockers,ect of you plan on doing the wet attractions,then change back ect,alot of fussing.I didn’t feel there really was alot to see and do at the park for the money, and seemed like if you did it was additional money.The evening show was spectacular,very well done and the only thing I felt worth the money.I would not go back.

05/15/2019 at 6:43 pm

We loved it…. it’s been about 5 years since we’ve been there. The Mexican show at the end is WONDERFUL! The moat with the BIG CATS was really cool… and the TURTLE SANCTUARY was AMAZING!!! I highly recommend going here. There’s a lot of walking, but it’s absolutely beautiful!!! Great job Canucks for your review!!!

07/09/2019 at 9:24 am

Thank you Cindy!

06/07/2019 at 11:49 am

Went to one of the excursion and bought photos ,they give you a web site to go to along with a code to enter. I have been trying for 3 & 1/2 weeks to get get photos . I emailed several times with no response and tried calling and got no answer. They only hold your photos for a month, so we are gonna be out 80.00. I do not recommend getting any photos

07/09/2019 at 9:25 am

Oh no! I’m sorry to hear that Machelle.

We find that reaching out on social media is often a good way to get a response. I’d try twitter and facebook.

06/22/2019 at 1:10 pm

Is it possible to get there with your own water? The website says it is prohibited. But do they really check all your bags?

We brought in a few snacks and water. Our youngest has allergies, so we always travel with snacks for him. They didn’t check our bags.

04/13/2022 at 8:18 am

I was just there, for my first time, since moving to Playa del Carmen, over four years ago. LOVED IT!!! (I am a resident of Quintan Roo so I was able to purchase a one year pass-card for free admission to Xcaret for a year, as many times as desired. I will certainly be using it a LOT.

I brought a 1 liter bottle of water only half full to refill at the free water-refill stations throughout the park. That was suggested to me, the day before when I confirmed my ticket with official park office. She also advised taking only a small towel for drying off.

My friend, a Canuck, and a resident of QR, too, brought a giant beach towel and it really added a lot of weight to her back pack.. We are old broads and there is a lot of walking especially making ones way over to the beach area.

06/23/2019 at 10:29 pm

Have visited park twice and will go again. The evening show is the best I’ve ever seen – so colorful!

07/09/2019 at 7:22 am

Thanks for the information, it really helps us plan. Wondering what time the show starts (sorry you missed it). Is there plenty of seating or do you have to get there early? Do you have to bring your own water or can you get it there? Thanks!

07/09/2019 at 9:28 am

The horse show is at 6, and the evening show is at 7. When we were watching the horse show, we did see a lot of people walking to get seats for the evening show. I think they will always have room, but if you want the prime seats then it’s best you go a bit early.

We did bring a bottle of our own water into the park. They didn’t ask to check our bags.

09/16/2019 at 5:52 pm

Thank you for the tips and the suggestions. We are heading there in November. Very excited to experience this. But will definitely take your tips under consideration when packing and heading to the park.

Thank you again, Denise

11/06/2019 at 9:36 am

Which excursions or shows do you need to get reservations for ( before you go)?

11/07/2019 at 6:17 am

Thanks for all your tips/ suggestions – we have purchased our tickets for a day at Xcaret during our January stay and are very much looking forward to the entire experience. (looks like the Mexican version of Disneyland). I understand they are very specific about the sunscreen – biodegradable for sure but is there a specific as to the SPF? Thanks in advance from Kingston, Ontario.

11/11/2019 at 2:15 pm

can you bring empty water bottles that can be filled in the park?

01/21/2020 at 12:34 pm

Yes. We did.

02/17/2020 at 5:51 am

Hey TravelingCanucks! Just wanted to say thanks for the information. We don’t have kids, but aside from that, what you wrote was pretty helpful. We’re on our way now. Yay! 😉

05/12/2021 at 11:24 am

Great! I’m glad you found the post helpful.

02/24/2020 at 5:02 pm

Hi traveling canucks! Just wandering can my 2 year old son can come with us to swim to the river and caves? Is there an age limit who can swim? Thanks.

02/25/2020 at 10:12 am

I’m not sure about the age limit. Some of the caves are long and dark. Our youngest (4 years old at the time) did not like them. He found them to be scary.

05/12/2021 at 10:27 am

Thank you Cam and Nicole for the detailed review! I’m so glad I made it to the horse show because you had mentioned it!

I stayed at Hotel Xcaret Mexico. At first, I thought it was pricey, but the price includes free access to all parks and tours so I realized it was a great deal! I loved it so much that I wrote a review here: https://luxuryunderbudget.com/travel/xcaret-hotel-review-playa-del-carmen/

If you come back again I highly recommend it! It’s so close to the park and you can take a boat to Xcaret too!

06/04/2023 at 6:46 pm

Hi Traveling Canucks, Thanks for the helpful blog post!

Our 4 year old will get free admission, but how much will they charge for his lunch?? (we will get Xcaret plus with lunch included)

06/05/2023 at 2:32 pm

My assumption is that if you get lunch included, so will your child. But you’d need to confirm with Xcaret.

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All-Inclusive

Hotel Xcaret México

Playa del Carmen - Riviera Maya, Quintana Roo, Mexico

• Full Review
• Beachfront all-inclusive with breathtaking grounds and views
• Free access and transport to Xcaret, Xenses, Xplor, and Xel-Ha parks
• Lovely, spacious, and contemporary rooms with locally made decor
• In-room sofa beds, minibars, jetted tubs, Nespresso machines, and robes
• All units have hammock-equipped terraces -- some ocean-view
• Several gorgeous pools, kayaks for river, and pretty coves
• 10 restaurants include international buffet, Mexican, and Asian options
• Eatery by Michelin-starred chef (fee) and eight bars around resort
• Swish spa with cave-like treatment rooms, and three gyms
• Kids' club with organized activities, and free yoga and meditation
• Gorgeous chapel, plus several function spaces
• Free property-wide Wi-Fi
• Long lines at check-in and check-out
• Some areas are exclusive to certain guests
• Some restaurants are adult-only, extra fee, or reservation-required
• Those with mobility issues may have difficulties getting around

Bottom Line

The massive, 900-room Hotel Xcaret is an eco-minded, upscale all-inclusive resort that draws equal amounts of families and couples thanks to its plethora of on-site features and free access to area parks. Expansive grounds house several pools, stunning architecture utilizing natural rock, 10 restaurants, eight bars, a kids' club, and swish spa. The lounger-equipped beach is lovely, and kayaks are available to weave through a river. Gorgeous rooms have local decor, jetted tubs and separate showers, comfy beds, and furnished terraces with hammocks. Buffet and a la carte dining covers Mexican, Asian, and international cuisines, but a few are exclusive to certain guests or require an extra fee. Travelers won't feel the number of guests outside of check-in and check-out, but otherwise, the atmosphere is largely peaceful and relaxed. For a smaller, nearby property, consider Rosewood Mayakoba . 

Hotel & Amenities Photos

Aerial photography.

Kids' Pool

Restaurants and Bars

Ocean Front with terrace

Main Swim Up Pool

Ocean Front

Garden View

Pool 3 Casa Espiral

Rooftop Pool Fuego

Fitness Center

Oyster awards.

• Best All-Inclusive Resorts in Playa del Carmen
• Best All-Inclusive Resorts in Mexico
• Best All-Inclusive Resorts in Riviera Maya
• Best Family Hotels and Resorts in Mexico

Oyster Hotel Review

Huge resort with stunning, eco-minded design and caribbean views.

This eco-minded, all-inclusive hotel opened in December 2017, owned by the company Experiencias Xcaret that manages several area parks devoted to Mexican and Mayan history, landscape, and culture. Certainly the Hotel Xcaret's biggest appeal is that guests get free admission and transportation to the parks, as they can simply hop on a bus or shuttle boat numerous times each day. However, there's a lot to see on-site as well, with the design beautifully integrating with the natural rocks, rivers, and jungle. Housing a whopping 900 rooms across five "casas," some of which have special perks and exclusive amenities, grounds are expansive and well-manicured. Guests first drive down a long road past park entrances to reach the big palapa-style lobby, which has hanging planters, various natural materials, and casual cream poofs next to tree stump tables. From there, steps lead down to a stone path flanking a water feature that comes upon the ocean-view infinity pool with a swim-up bar. The resort of the resort is a jaw-dropping mix of caves and coves surrounded by lush greenery, which guests can explore by foot, kayak, or snorkeling -- visitors should keep an eye out for flamingos, iguanas, and tropical fish. 

Hotel Xcaret has a breathtaking design with lots of nooks and crannies for guests to explore, and numerous areas take advantage of the lovely Caribbean views. Guests wear wristbands that act as room keycards, access to all-inclusive dining, and even sensors for various cameras spread across the resort. The property attracts an even mix of international and domestic couples and families, and because many spend their time at one of parks, the atmosphere is relaxed. The only time guests will likely feel the crowds are at check-in and check-out, when lines can be quite long. On the downside, swinging bridges and a lack of railings in certain areas can be difficult for those with mobility issues. 

The property is undeniably impressive, but rates are high. For a cheaper option with direct park access (but not free admission), consider the Occidental at Xcaret Destination . For a smaller, more intimate property in Playa del Carmen, the luxurious Banyan Tree Mayakoba is a standout.

Coastal setting next to popular Xcaret eco-park

The beachfront Hotel Xcaret has a fantastic location for travelers planning on spending a lot of their time at one of the nearby parks. Guests get free admission and transportation (by boat or bus) to all the parks, including Xcaret eco-park (with raved-about Mayan shows), adventure-filled Xplor, and Xel-Ha, a great snorkeling spot. Additionally, tours of Chichen Itza and area "cenotes" are part of the all-inclusive package, with the former about a two-and-a-half-hour drive away. Guests aren't within walking distance of anything, but central Playa del Carmen is about an 18-minute drive away. Laid-back Tulum and its ruins are a 45-minute drive south, and Cancun is an 80-minute drive north. Cancun International Airport is a free hour's long shuttle ride.

Gorgeous, spacious rooms with jetted tubs and hammocks

The 900 rooms at Hotel Xcaret are all decorated similarly, done in a contemporary, beachy aesthetic with lots of locally inspired elements. Expect modern wood furniture, beige marble floors, pink accent walls, embroidered tapestries from Oaxaca, and turquoise pillows. The crowing feature of each room is the furnished outdoor terrace, which has chairs and a hammock, plus loungers and ocean vistas in some. Starting at 575 square feet and getting considerably larger in upgraded units, rooms are spacious and all fit a sofa bed, glass table and chairs, desk, and jetted tub. Bathrooms also come with separate rainfall showers, luxe toiletries that include bath bubbles, digital scales, hairdryers, robes, and slippers. Also standard are flat-screen TVs, free minibars with beer and soda, Nespresso machines, closets with laptop-sized safes, free Wi-Fi, and air-conditioning. 

Rooms are spread among five buildings, each with their own theme. Casa Fuego is for adults only, and it has an exclusive ocean-view rooftop pool and bar, and restaurant. Casa Agua is by the spa and centers around wellness, while Casa Tierra is geared toward families. Rooms on levels 1 and 2 are typically overlooking the river or garden. Large suites are available, some of which have separate living spaces or swim-up access. 

All-inclusive covers array of water-based features and parks

Hotel Xcaret is packed with on-site features, plus guests receive free admission and transportation to the Xcaret parks for Mayan shows, snorkeling, and zip-lining, to name a few. Reservations are required for a few of the parks, as well as free tours of Chichen Itza and area "cenotes" (swimming holes). While on the property, there's also a ton to keep visitors busy. Multiple pools, a lagoon, and river offer spots to take a dip, snorkel, or use the free kayaks and stand-up paddleboards. The ocean-view infinity pool with a swim-up bar is a favorite, as is the lagoon with its own stretch of sand and tropical fish. Toward the back of the resort is a family-friendly kids' pool with waterslides, plus an adjacent bar for adults. Casa Fuego has its own sleek rooftop pool. The oceanfront beach is long and lovely, kept natural with rocky areas. Loungers sit under umbrellas and flags designate the swimming conditions -- red means dangerous, while green is safe. 

The elegant spa is gorgeous, featuring 15 individual cabins in their own cave-like structures, a hydrotherapy area with hot and cold pools, a sauna, and salon for nail and hair treatments. A well-regarded kids' club has organized activities all day, and it's next to the children-friendly buffet restaurant, Chibali. Tennis courts and three gyms (a couple exclusive to certain buildings) are available, plus the hotel puts on free yoga, meditation, and Tai chi each day. A gorgeous chapel is also on-site, and it provides gorgeous vistas of the surrounding landscape and Caribbean. 

Wedding and function spaces are available, and there was a conference being held near the lobby during our visit. Also near the lobby are a store selling snacks and sundries, and an ATM machine. Wi-Fi is free across the resort.

All-Inclusive / Food

10 quality restaurants and several bars.

There are 10 restaurants and eight bars on-site, almost all of which are free for everyone to use. The Ha' restaurant is a gourmet tasting menu eatery run by Michelin-starred chef Carlos Gaytan; it's only open for dinner and it requires an added fee and reservation. Adults staying in Casa Fuego have exclusive access to an all-day a la carte restaurant and rooftop bar. The main buffet restaurant is Mercado 17, which has 10 themed stations to resemble a Mexican market. Other standouts include the dinner-only Xin-Gao, with Teppanyaki and a sushi bar, and Las Cuevas, a Mexican-meets-international spot serving dinner in a cave setting by the river. Eight bars are spread among the resort, including a swim-up bar, and all liquor, wine, beer, and non-alcoholic beverages are covered. Guests can also find stands selling tacos, fruit, or juices set up. Food receives positive reviews across the board.

Our Favorite Vacation Wear for Playa del Carmen

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Is It Safe to Travel to Mexico? Here’s What You Need to Know.

A spate of incidents, including a kidnapping and the death of two Americans near the border, have prompted travel warnings from the U.S. government.

By Elisabeth Malkin and Isabella Kwai

Two Americans found dead after they were attacked and kidnapped near the border. Airports shuttered amid gang violence in Sinaloa. Turmoil among taxi drivers in Cancún.

A number of recent security incidents have raised concerns about the risks of traveling to Mexico, where more than 20 million tourists flew last year to visit the country’s beaches, cities and archaeological sites, or to obtain health care .

Ahead of the spring break holiday, a popular time for American tourists to visit the country, the U.S. Embassy issued a travel alert , urging visitors to exercise caution by avoiding dangerous situations and drinking responsibly, among other recommendations. “Crime, including violent crime, can occur anywhere in Mexico, including in popular tourist destinations,” the alert said. And the State Department has warned tourists to steer clear of six states, including the state of Tamaulipas, where the recent kidnapping occurred — and to exercise increased precautions in other popular destinations like Playa del Carmen, Cancún, Tulum and Mexico City.

An overwhelming majority of visitors enjoy a safe vacation in Mexico, and tourists are largely sheltered from the violence that grips local communities. But the attack and kidnapping of four Americans in the border city of Matamoros, two of whom were later found dead, along with recent disorder in Cancún and violence in early January that forced the closure of three airports in northwest Mexico, is prompting questions about whether the country’s broader unrest is spilling into other destinations.

What happened on the border?

On March 3, four Americans from South Carolina traveling in a white minivan crossed the border from Brownsville, Texas, into the city of Matamoros, in the Mexican state of Tamaulipas. One of the Americans was scheduled for cosmetic surgery.

Soon after the Americans crossed the border, gunmen fired on their vehicle and then abducted the group in a pickup truck. Officials later said that two of the group were found dead at a rural location alongside the other two, who had survived.

The Americans were attacked as a result of “confusion,” according to Irving Barrios, the state prosecutor in Tamaulipas. Matamoros has a long history of violence and highway shootouts, though that reputation has partially subsided in recent years. Then, in late February, one gang moved into the city to wrest control of drug sales from another, said Eduardo Guerrero, the director of Lantia Intelligence , a security consulting company in Mexico City.

“There are places in the country where the situation can change abruptly from one week to another,” he said. While the motives in the attack remain unclear, the Americans had “very bad luck,” Mr. Guerrero said, because they likely stumbled into a battle between the two gangs.

What happened earlier this year in Cancún?

Uber has been challenging the taxi unions for the right to operate in Cancún and won a court decision in its favor on Jan. 11. The ruling infuriated the powerful unions, which are believed to have links to local organized crime figures and former governors. Taxi drivers then began harassing and threatening Uber drivers.

The conflict generated widespread attention after a video of taxi drivers forcing a Russian-speaking family out of their rideshare car went viral, and after unions blocked the main road leading to Cancún’s hotel zone. That prompted the U.S. Embassy in Mexico to issue a security alert .

Mr. Guerrero said that the authorities will try to negotiate some kind of compromise, but there was a probability of more violence ahead.

Have authorities curbed violence that might affect tourists?

As a rule, criminals in Mexico are careful not to kill tourists, Mr. Guerrero explained, because doing so “can set in motion a persecution that can last years,” the consequences of which can be “very dissuasive,” he said.

But the rule doesn’t always hold. And in two popular destinations for foreign tourists — Los Cabos , at the tip of the Baja California peninsula, and the Caribbean coast — local and state officials have recently sought help from the United States to take on organized crime that threatened to drive off tourists.

A spasm of violence at the end of 2021 and early 2022 rattled the tourist industry along the Riviera Maya, the 80-mile strip of Caribbean resorts south of Cancún. Two visitors were killed in crossfire between local gangs in Tulum; a gunfight on a beach in Puerto Morelos sent tourists running for cover into a nearby hotel; a hit man gained entry to a luxury hotel in Playa del Carmen and killed two Canadian tourists believed to have links to organized crime.

The federal government sent National Guard units to patrol the beaches, and Quintana Roo state authorities asked U.S. law enforcement agencies, including the Federal Bureau of Investigation and the Drug Enforcement Administration, to provide intelligence, Mr. Guerrero said. Local authorities, flush with tourism revenues, invested in the police, which is typically the weakest link in Mexican law enforcement.

The joint approach led to a lull in gangland gun battles in Quintana Roo’s tourist areas, and experts say that drug sales to meet foreign demand no longer take place on the street, although they are continuing more discreetly.

The success in tamping down drug violence in Quintana Roo follows a similar improvement in Los Cabos a couple of years ago when U.S. authorities also collaborated with local officials in the state of Baja California Sur. The murder rate soared in Los Cabos in 2017 amid cartel wars, and although tourists were not targeted, that year police chased gunmen into the lobby of a luxury hotel in San José del Cabo, and a cooler containing two heads was left in a tourist area.

What about tourist areas in other states?

Even in states where crime is very high, tourist areas have generally been spared. San Miguel de Allende, a haven for U.S. retirees, is an island of relative peace in a state, Guanajuato, that has been riddled with cartel violence .

The Pacific Coast state of Jalisco, home to the resort of Puerto Vallarta, picturesque tequila country and the cultural and gastronomic attractions of the state capital, Guadalajara , is also the center of operations of the extremely violent Jalisco New Generation Cartel . The cartel’s focus of violence is in the countryside; Puerto Vallarta and the beaches to its north, including the exclusive peninsula of Punta Mita and the surfers’ hangout of Sayulita, are all booming — and, despite drug sales, the cartel’s control seems to limit open conflict.

Mexico City has become a magnet for digital nomads and shorter term visitors , and concerns about violence there have receded. The city’s police force has been successful in reducing violent crime, particularly homicides, and the number of killings has been cut almost in half over the past three years.

Are there any other safety concerns?

Street crime is still a problem almost everywhere, especially in bigger cities and crowded spaces. Kidnapping and carjacking are a risk in certain regions and many businesses that cater to tourists operate under extortion threats. While tourists may not be aware of underlying criminal forces, their power sometimes spills out into the open in spectacular shows of violence.

The attack in Matamoros is only the most recent example. Mexican border cities, which have long endured waves of violence, are not typically tourist destinations, although Americans often cross the border to visit family, seek out cheaper health care or dine at restaurants.

Three airports in the state of Sinaloa, including the beach destination Mazatlán, were closed on Jan. 5 amid gang violence after Mexican security forces arrested Ovidio Guzmán López, a son of Joaquín Guzmán Loera, the crime lord known as El Chapo, who is serving a life sentence in the United States. A stray bullet fired by cartel gunmen shooting at a Mexican military plane as it landed at the airport in the state capital, Culiacán, clipped an Aeromexico plane preparing to take off for Mexico City. Nobody was hurt and the plane returned to the terminal.

In August, gunmen positioned burning cars and buses to block roads around Guadalajara in response to a military raid on a meeting of criminal bosses. In October, a local politician was shot and killed in an upscale steakhouse in suburban Guadalajara as terrified diners crawled to safety.

Pierre de Hail, the president of Janus Group Mexico, a risk management company in Monterrey, is skeptical that security has improved. “There is too much random risk,” he said. “It’s all about being in the wrong place at the wrong time.”

What precautions should tourists take?

Mr. de Hail recommends researching the resort and news from the area you’re visiting. The U.S. State Department provides state-by-state information about travel risks in Mexico. As of early March, the department had issued its strongest possible warning — Level 4: Do Not Travel — for six states, including Tamaulipas and Sinaloa. Quintana Roo and Baja California Sur are at Level 2, indicating that visitors should exercise increased caution. (By comparison, the same Level 2 advisory is applied to France and Spain.)

The Matamoros incident shows how violence can flare up in places that have been quiet recently. Mr. Guerrero suggests searching on the internet before traveling for news of recent outbreaks.

Mr. de Hail also suggests buying travel insurance in case of a medical emergency or theft, and recommends that tourists keep a low profile to avoid attracting attention, he said, warning that it is easy to misread situations.

As anywhere, common sense should prevail, Mr. de Hail said: Don’t wear expensive watches or jewelry, and avoid dark and deserted places. He recommends making a copy of your passport, remaining alert while walking home at night and not leaving your drinks unattended. “I have had numerous cases of people asking for help because they were extorted coming back from bars,” he said.

He added: “If you’re staying in a place that has a report of strikes or demonstrations, don’t go there. You’re a fish out of water.”

Follow New York Times Travel on Instagram , Twitter and Facebook . And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2023 .

Isabella Kwai is a breaking news reporter in the London bureau. She joined The Times in 2017 as part of the Australia bureau. More about Isabella Kwai

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

5 THINGS TO KNOW BEFORE VISITING HOTEL XCARET MEXICO

“hotel xcaret mexico makes you feel like you’re in the middle of a tropical jungle theme park, not an all-inclusive resort”.

Our favorite way to travel is by enjoying the natural surroundings and local culture, which we don’t often get to experience at resorts. Last month we visited Hotel Xcaret Mexico with Air Canada Vacations and had an amazing taco-fuelled experience. It honestly changed the way we look at vacations as it has both of our favorite travel qualities and more. It immerses you in a world of adventure, Mexican culture, and all-inclusive fun!

Looking back, we wish someone has told us these tips before visiting, which is why we’re sharing them with you! The following are suggestions on things you can do, see, and eat all around the hotel. This is what you need to know before you visit Hotel Xcaret Mexico .

Take Time to Explore the Property (Pick up a Map)

The property is truly a park in itself with jungles, a winding river with coves and inlets, and tropical surprises around every corner. To maximize your time it’s best to plan so you cover the highlights during your stay. Our favourites included sunrise at the Catholic Church, kayaking the river, discovering waterslides, and walking along the jungle paths.

The Catholic Church is perched atop a stone tower

The lagoons and rivers wind in and around the property

For an authentic beach experience, take the far east swing bridge from the church, over the lagoon, on your way to the beach hammocks. Unlike the other side of the beach, which can be rocky, this side is semi-private, quiet, and gorgeous!

Ask for a map once you arrive at the hotel, you’ll find it helpful to reference later in your trip. I found the map most useful in finding where each photo station was around the property.

Take a look at the property from a bird’s eye view in the video below to get a better idea of its layout. And get a serious dose of wanderlust while you’re at it..

The Magical Wristband

From the moment we got our wristbands, we knew we were going to love them! They allow you to take pictures of yourself at photo stations around the hotel and all parks. You can find each ‘Xelfie’ photo station by using the hotel map.

You’ll get optimal camera angles without the hassle of carrying around bulky cameras or having to attempt your best photography skills. Simply tap your wristband on the photo circle, look towards the colourful ‘Xcaret Eye’, and say CHEESE! You can purchase the digital photo packages at the end of your visit for a reasonable price (beginning at $58.99 for all photos of 2 people at both the hotel and 1 park).

Stop digging through your pockets and beach bag looking for your dreaded room key.  That won’t happen at Hotel Xcaret Mexico as your wristband serves a few purposes, another being your room key.

It’s also waterproof and has an adjustable strap, which allows you to take it off when you need to. I appreciated this feature while I showered and slept, much more comfortable if you ask me!

All-Fun Inclusive®  

What is All-Fun Inclusive®? Not only are your accommodations, drinks, and food included, but so are your excursions! More than the traditional all-inclusive resort, Hotel Xcaret Mexico goes beyond and includes all 9 of their parks and tours in your stay. That means you could visit a park every day for a week and still not visit them all!

This also includes your shuttles to and from all parks, with rides leaving every 20 minutes from the hotel lobby. Walk a few hundred yards east from the lobby and keep your eye out for the big pink Xcaret bus.

Xcaret Park

We visited the emblematic Xcaret Park which has over 50 different attractions to choose from. It’s a park that renews the spirit of Mexican culture and folklore through food, exhibitions, and celebration.

Grab an Xcaret passport to keep track of where you’ve visited and try to explore them all! There are 37 different Xelfie stations here and we hardly got through them during our visit. Remember to use the coloured lines on the pavement to guide you through each area.

Xenses Park

Prepare to have your senses come alive as the Xenses Park is filled with optical illusions and fantastic Instagram opportunities.  This is the only half-day park available and you can’t miss it!

Thoughtfully designed, you immediately enter into the pinwheel room that’s a colourful sensory celebration of rainbow colors. There are two circuits of activity from here and over 50 mind-blowing attractions, games, and sensory scenarios to cover. Our favourites included the town where you didn’t know up from down, and the Xitric garden where you could drink lemonade directly from a tree!

Everything’s Included

Hotel Xcaret Mexico is a one-stop shop for a complete vacation experience. When you book with Air Canada Vacations , it includes your flight, hotel accommodation, all transfers and 1 free checked bag per person. Your package even includes your meals at each park plus a beer at Xcaret Park and both tequila and beer at Xoximilco Park.

The All-Fun Inclusive® perks don’t end at the parks, as you’ll also enjoy complimentary Wi-Fi, 24-hour room service, tennis, kayaking, paddle boarding, snorkelling, and access to the kids & family club during your stay.

The Food at Hotel Xcaret Mexico

There are ten restaurants, eight bars, and a room service menu that we didn’t even scratch the surface of. We’ve become passionate lovers of local foods since visiting Mexico several times over the past few years. So it’s no surprise that we loved the authentic flavours of the Mexican buffet, Mercado de la Merced. Most mornings you’d find us here filling our plates with salsa verde, succulent chicken and beef tacos, and sipping on rich Mexican coffee.

For lunch, we loved the carefree vibe of Las Playas, which was tucked under the main pool, and directly in front of the lagoon. There are beautiful swings to sip your cocktail on and tables in the sand so you can sink your toes in and truly relax. Each dish we enjoyed here was an elevated version of a classic and we enjoyed it so much that we came back every day to try something new on the menu.

The only problem we had during our stay was trying to choose what to eat for dinner. Our most noteworthy meals were the Teppanyaki table at Xin-Gao, dinner & show in the theatre, and a special dinner at Ha Restaurant.

Enjoying the Dinner & Show at the Theatre

The grand entrance at Ha Restaurant

Shadi was elated to discover the taco stand that was set-up in front of the main buffet each evening. You’d often see a line-up in front of this famous cart which also included fresh cilantro and lime. There are no frills here, just authentic, generous flavour. We had a second dinner at this stand on the regular, they were addicting!

Another great find was the fruit stand that’s set up in the archway in front of the main pool. With so many fresh options at my convenience, I made it my goal to try a new fruit here each day.

We walked by Cantina Los Faroles a few times but never had the chance to try their menu. We did, however, return after 11 pm to enjoy the nightlife and lantern light show around the bar.

Needless to say, we think you should add these restaurants to your culinary bucket list at Hotel Xcaret Mexico.

Sustainability & Mexican Culture

Everything at Hotel Xcaret Mexico is made with sustainability and the preservation of the Mexican culture in mind. All elements of the resort are acquired with fair trade and are locally sourced. Many of the items around the hotel are also handmade, such as the hand pillows, tiles, and hammocks.

Each pillow is handmade by local Mexican artisans and take about one week to make.

The rooms at hotel xcaret mexico.

As sustainability is a focus of the hotel, many things in the hotel are made of sustainable materials, such as the pillows, duvets, and coffee pods. The coffee pods are biodegradable and actually made of corn! My favourite feature of our room was that all of the amenities were eco-friendly. The materials are locally sourced AND good for the environment. The grape lotion smelled and felt amazing and I want to buy it by the tub!

Watch the video below for a complete room tour of our room, an Ocean View Suite in Casa Espiral.

From the hotel’s eco-integrative design to their contributions to the local economy, Hotel Xcaret Mexico constantly demonstrates its promise to practice sustainable tourism.

Bonus! Book With Air Canada Vacations

As Air Canada Vacations ambassadors, we travel with Air Canada Vacations often. What we love the most about booking our vacations with them is that we literally don’t have to stress about any travel details.  Air Canada Vacations takes care of everything from the flights, hotel, and even at destination transfers.

They’ve been around for over 35 years, so you’ve got peace of mind.  You also don’t have to pay for your first checked bag when you book a package with Air Canada Vacation (which we really appreciate). Air Canada and Air Canada Rouge service to more than 40 destinations in the Caribbean, which is more than any other Canadian tour operator (which is amazing!).

What’s Next

The only thing left to do is decide is when you’ll be going.  With flights leaving daily to Cancun from Toronto on Air Canada Rouge, and twice daily during the winter months, the time is now to pack your bags and escape the Canadian cold. Have you been to Hotel Xcaret Mexico or to an Xcaret Park before? If so, which one? Tell us what you think in the comments below!

If you’re interested in more tropical places read our tips about Exuma , Nassau , and Barbados !

Disclosure: This post was sponsored by Air Canada Vacations. As always, all opinions are our own.

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13 Comments

Awesome article guys! We are traveling with Air Canada Vacations this coming trip! Thanks for the heads up on the taco stand, that wasn’t there this past March.

Thanks Craig! We are all about that taco life my friend, glad to help out. Love that you traveled with Air Canada Vacations when you returned! Where are you guys headed next?

I was Hotel Xcaret January 2018. I just booked our second trip today! I’m so excited to return and see the changes. I booked with Air Canada Vacations. I noticed you said the first checked bag is free, is that still the case?

That’s so wonderful to hear Laurie. We want to go back to Xcaret soon too. To answer your question, YES! When you book your vacation package with Air Canada Vacations your first checked bag is always included!

I’m a little confused – all of the parks admission fees are included in the package price for the Xcaret Park?

Hi Molly! Yes ALL of the parks admission fees are included in the price package for Hotel Xcaret (no matter who you book your vacation with). AND when you book with Air Canada Vacations, you pay one price that includes all accommodations (and park admissions), transfers to and from the airport, round-trip flights and your first checked bag free too. It’s a great cost-effective option for the adventurous traveler!

Very helpful read, thank you! Not sure if I missed it, but does anyone know if you have to be in a Fuego from to experience that awesome rooftop pool with glass bridge?

We’re so happy to hear that you’ve found our post helpful Michelle! Yes you must be booked in a Fuego room category to have access to the adults-only rooftop pool. It’s such a great perk with stellar views. We received great service up there and would absolutely recommend it. Thanks 🙂

My husband and I just got back from cancun in February! We purchased a go Cancun pass since we did not stay near Xcaret, we stayed in the zona hotelera. We went to xplor by xcaret! It was an absolute blast, we did 7 ziplines, water rafting, enjoyed their lunch buffet! They also have a river swim and a hammock zipline! It was incredible to say the least!

When you have gone to Xcaret, and flown Air Canada, was the carrier Air Canada or Air Canada Rouge? How was the flight to Cancun and home?

We flew Air Canada Rouge on this particular trip Stephen. The flight both there and back was great! No delays and great service.

This is great!!! How do you book the tours and reservations ahead of time?

You can attend any of the parks at your leisure with no reservations required. Just hop on the bus to whichever park you want as they run from the hotel each hour. Or you can even take the boat right at the resort, its right down the path from the children’s area with the Octopus slide.

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Update April 12, 2024

Information for u.s. citizens in the middle east.

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Mexico Travel Advisory

Travel advisory august 22, 2023, mexico - see state summaries.

Reissued after periodic review with general security updates, and the removal of obsolete COVID-19 page links.

Country Summary: Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread and common in Mexico. The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico, as travel by U.S. government employees to certain areas is prohibited or restricted. In many states, local emergency services are limited outside the state capital or major cities.

U.S. citizens are advised to adhere to restrictions on U.S. government employee travel. State-specific restrictions are included in the individual state advisories below. U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including app-based services like Uber, and regulated taxi stands. U.S. government employees should avoid traveling alone, especially in remote areas. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico, except daytime travel within Baja California and between Nogales and Hermosillo on Mexican Federal Highway 15D, and between Nuevo Laredo and Monterrey on Highway 85D.

Read the  country information page  for additional information on travel to Mexico.

Do Not Travel To:

• Colima state  due to  crime  and  kidnapping .
• Guerrero state  due to  crime .
• Michoacan state  due to  crime  and  kidnapping .
• Sinaloa state due to  crime  and  kidnapping
• Tamaulipas state  due to  crime  and  kidnapping.
• Zacatecas  state due to  crime  and  kidnapping .

Reconsider Travel To:

• Baja California  state due to  crime  and  kidnapping .
• Chihuahua state  due to  crime  and  kidnapping .
• Durango state  due to  crime .
• Guanajuato state  due to  crime and kidnapping .
• Jalisco state  due to  crime  and  kidnapping .
• Morelos state  due to  crime .
• Sonora state  due to  crime  and  kidnapping .

Exercise Increased Caution When Traveling To:

• Aguascalientes  state due to  crime .
• Baja California Sur state  due to  crime .
• Chiapas state  due to  crime .
• Coahuila state  due to  crime .
• Hidalgo state  due to  crime .
• Mexico City  due to  crime .
• Mexico State  due to  crime .
• Nayarit state  due to  crime.
• Nuevo Leon  state due to  crime  and  kidnapping .
• Oaxaca state  due to  crime .
• Puebla state  due to  crime  and  kidnapping .
• Queretaro state  due to  crime .
• Quintana Roo state  due to  crime .
• San Luis Potosi state  due to  crime and kidnapping .
• Tabasco state  due to  crime .
• Tlaxcala state due to  crime .
• Veracruz state  due to  crime .

Exercise Normal Precautions When Traveling To:

• Campeche state
• Yucatan state

Visit our website for  Travel to High-Risk Areas .

If you decide to travel to Mexico:

• Keep traveling companions and family back home informed of your travel plans. If separating from your travel group, send a friend your GPS location. If taking a taxi alone, take a photo of the taxi number and/or license plate and text it to a friend.
• Use toll roads when possible and avoid driving alone or at night. In many states, police presence and emergency services are extremely limited outside the state capital or major cities.
• Exercise increased caution when visiting local bars, nightclubs, and casinos.
• Do not display signs of wealth, such as wearing expensive watches or jewelry.
• Be extra vigilant when visiting banks or ATMs.
• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and  Twitter .
• Follow the U.S. Embassy on Facebook and Twitter .
• Review the  Country Security Report  for Mexico.
• Mariners planning travel to Mexico should check for U.S. maritime  advisories  and  alerts , which include instructions on reporting suspicious activities and attacks to Mexican naval authorities.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .
• Visit the CDC page for the latest travel health information related to your travel. 

Aguascalientes state – Exercise Increased Caution

Exercise increased caution due to crime.

Criminal activity and violence may occur throughout the state.

There are no restrictions on travel for U.S. government employees in Aguascalientes state.

Baja California state – Reconsider Travel

Reconsider travel due to crime and kidnapping.

Transnational criminal organizations compete in the border area to establish narco-trafficking and human smuggling routes. Violent crime and gang activity are common. Travelers should remain on main highways and avoid remote locations. Of particular concern is the high number of homicides in the non-tourist areas of Tijuana. Most homicides appeared to be targeted; however, criminal organization assassinations and territorial disputes can result in bystanders being injured or killed. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employees must adhere to the noted restrictions:

• Mexicali Valley:  U.S. government employees should avoid the Mexicali Valley due to the heightened possibility of violence between rival cartel factions.  The boundaries of the restricted area are: to the east, the Baja California/Arizona and Baja California/Sonora borders; to the south, from La Ventana (on Highway 5) due east to the Colorado River; to the west, Highway 5; and to the north, Boulevard Lazaro Cardenas/Highway 92/Highway 1 to Carretera Aeropuerto, from the intersection of Highway 1 and Carretera Aeropuerto due north to the Baja California/California border, and from that point eastward along the Baja California/California border.
• Travelers may use Highways 2 and 2D to transit between Mexicali, Los Algodones, and San Luis Rio Colorado during daylight hours. Travelers may also use Highways 1 and 8 to transit to and from the Mexicali Airport during daylight hours.  Travel on Highway 5 is permissible during daylight hours.

There are no other travel restrictions for U.S. government employees in Baja California state. These include high-traffic tourism areas of border and coastal communities, such as  Tijuana ,  Ensenada , and  Rosarito .

Baja California Sur state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Baja California Sur state.

Campeche state – Exercise Normal Precautions

Exercise normal precautions.

There are no restrictions on travel for U.S. government employees in Campeche state.

Chiapas state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Chiapas state.

Chihuahua state – Reconsider Travel

Violent crime and gang activity are common. Most homicides are targeted assassinations against members of criminal organizations. Battles for territory between criminal groups have resulted in violent crime in areas frequented by U.S. citizens and U.S. government employees, including restaurants and malls during daylight hours. Bystanders have been injured or killed in shooting incidents. U.S. citizens and LPRs have been victims of kidnapping.

U.S. government employee travel is limited to the following areas with the noted restrictions:

• Ciudad Juarez:  U.S. government employees may travel to the area of Ciudad Juarez bounded to the east by Bulevar Independencia; to the south by De los Montes Urales/Avenida Manuel J Clouthier/Carretera de Juárez; to the west by Via Juan Gabriel/Avenida de los Insurgentes/Calle Miguel Ahumada/Francisco Javier Mina/Melchor Ocampo; and to the north by the U.S.-Mexico border.  Direct travel to the Ciudad Juarez airport (officially called the Abraham González International Airport) and the factories located along Bulevar Independencia and Las Torres is permitted.  Travel to San Jerónimo is permitted only through the United States via the Santa Teresa U.S. Port of Entry; travel via Anapra is prohibited.

U.S. government employees may only travel from Ciudad Juarez to the city of Chihuahua during daylight hours via Federal Highway 45, with stops permitted only at the Guardia Nacional División Caminos station, the Umbral del Milenio overlook area, the border inspection station at KM 35, and the shops and restaurants on Federal Highway 45 in the city of Ahumada.

• U.S. government employees may travel between Ciudad Juarez and Ascension via Highway 2.
• Nuevo Casas Grandes Area (including Nuevo Casas Grandes, Casas Grandes, Mata Ortiz, Colonia Juárez, Colonia LeBaron, Paquimé and San Buenaventura):  U.S. government employees may travel to the Nuevo Casas Grandes area during daylight hours via Mexico Federal Highway 2, and subsequently Federal Highway 10, to Nuevo Casas Grandes.  Employees are permitted to stay overnight in the cities of Nuevo Casas Grandes and Casas Grandes only.
• City of Chihuahua:  U.S. government employees may travel at any time to the area of the city of Chihuahua bounded to the north by Avenida Transformación; to the east by Avenida Tecnológico/Manuel Gómez Morín/Highway 16/Blvd.José Fuentes Mares; to the west by the city boundary; and to the south by Periférico Francisco R. Almada.
• U.S. government employees may travel on Highways 45, 16, and 45D through the city of Chihuahua and to the Chihuahua airport (officially called the General Roberto Fierro Villalobos International Airport). 
• U.S. government employees may travel to Santa Eulalia to the east of the city of Chihuahua, as well as to Juan Aldama via Highway 16 to the northeast.
• U.S. government employees may travel south of the city of Chihuahua on Highway 45 to the southern boundary of Parral, including each town directly connected to Highway 45, including Lázaro Cárdenas, Pedro Meoqui, Santa Cruz de Rosales, Delicias, Camargo, Ciudad Jiménez, and Parral itself.
• U.S. government employees may only travel on official business from the city of Chihuahua on Highway 16 to Ciudad Cuauhtémoc bounded by Highway 21 to the north and east, Highway 5 to the west, and Bulevar Jorge Castillo Cabrera to the south. 
• Ojinaga:  U.S. government employees must travel to Ojinaga via U.S. Highway 67 and enter through the U.S. Port of Entry in Presidio, Texas.
• Palomas:  U.S. government employees may travel to Palomas via U.S. highways through the U.S. Port of Entry in Columbus, New Mexico, or via Highway 2 in Mexico.

U.S. government employees may not travel to other areas of Chihuahua, including  Copper Canyon .

Coahuila state – Exercise Increased Caution

Violent crime and gang activity occur in parts of Coahuila state. 

U.S. government employees must adhere to the following travel restrictions:

• Zaragoza, Morelos, Allende, Nava, Jimenez, Villa Union, Guerrero, and Hidalgo municipalities : U.S. government employees may not travel to these municipalities.
• Piedras Negras and Ciudad Acuña:  U.S. government employees must travel directly from the United States and observe a curfew from midnight to 6:00 a.m. in both cities.

There are no other restrictions on travel for U.S. government employees in Coahuila state.

Colima state – Do Not Travel

Do not travel due to crime and kidnapping.  

Violent crime and gang activity are widespread. Most homicides are targeted assassinations against members of criminal organizations. Shooting incidents between criminal groups have injured or killed bystanders. U.S. citizens and LPRs have been victims of kidnapping.  

Travel for U.S. government employees is limited to the following areas with noted restrictions: 

• Manzanillo:   U.S. government employee travel is limited to the tourist and port areas of Manzanillo.  
• Employees traveling to Manzanillo from Guadalajara must use Federal Toll Road 54D during daylight hours.  

U.S. government employees may not travel to other areas of Colima state. 

Durango state – Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Durango state.

• West and south of Federal Highway 45:  U.S. government employees may not travel to this region of Durango state.

There are no other restrictions on travel for U.S. government employees in Durango state.

Guanajuato state – Reconsider Travel

Gang violence, often associated with the theft of petroleum and natural gas from the state oil company and other suppliers, occurs in Guanajuato, primarily in the south and central areas of the state.  Of particular concern is the high number of murders in the southern region of the state associated with cartel-related violence. U.S. citizens and LPRs have been victims of kidnapping.

• Areas south of Federal Highway 45D:  U.S. government employees may not travel to the area south of and including Federal Highway 45D, Celaya, Salamanca, and Irapuato.

There are no other restrictions on travel for U.S. government employees in Guanajuato state, which includes tourist areas in:  San Miguel de Allende ,  Guanajuato City , and  surrounding areas.

Guerrero state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread. Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers. U.S. citizens and LPRs have been victims of kidnapping in previous years.

Travel for U.S. government employees is limited to the following area with the noted restrictions:

• Taxco:  U.S. government employees must use Federal Highway 95D, which passes through Cuernavaca, Morelos, and stay within downtown tourist areas of Taxco. Employees may visit Grutas de Cacahuamilpa National Park during the day with a licensed tour operator.

U.S. government employees may not travel to other areas of the state of Guerrero, including to tourist areas in  Acapulco ,  Zihuatanejo , and  Ixtapa .

Hidalgo state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Hidalgo state.

Jalisco state – Reconsider Travel

Violent crime and gang activity are common in parts of Jalisco state. In Guadalajara, territorial battles between criminal groups take place in tourist areas. Shooting incidents between criminal groups have injured or killed innocent bystanders. U.S. citizens and LPRs have been victims of kidnapping.

• Jalisco-Michoacan border and Federal Highway 110:  U.S. government employees may not travel to the area between Federal Highway 110 and the Jalisco-Michoacan border, nor travel on Federal Highway 110 between Tuxpan, Jalisco, and the Michoacan border.
• Federal Highway 80:  U.S. government employees may not travel on Federal Highway 80 south of Cocula.

There are no other restrictions on travel for U.S government employees in Jalisco state which includes tourist areas in:  Guadalajara Metropolitan Area ,  Puerto Vallarta (including neighboring Riviera Nayarit) ,  Chapala , and  Ajijic .

Mexico City (Ciudad de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico City. Use additional caution, particularly at night, outside of the frequented tourist areas where police and security patrol more routinely. Petty crime occurs frequently in both tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Mexico City.

Mexico State (Estado de Mexico) – Exercise Increased Caution

Both violent and non-violent crime occur throughout Mexico State. Use additional caution in areas outside of the frequented tourist areas, although petty crime occurs frequently in tourist areas as well.

There are no restrictions on travel for U.S. government employees in Mexico State.

Michoacan state – Do Not Travel

Do not travel due to crime and kidnapping.

Crime and violence are widespread in Michoacan state. U.S. citizens and LPRs have been victims of kidnapping.

Travel for U.S. government employees is limited to the following areas with the noted restrictions:

• Federal Highway 15D:   U.S. government employees may travel on Federal Highway 15D to transit the state between Mexico City and Guadalajara.
• Morelia:  U.S. government employees may travel by air and by land using Federal Highways 43 or 48D from Federal Highway 15D.
• Lazaro Cardenas:  U.S. government employees must travel by air only and limit activities to the city center or port areas.

U.S. government employees may not travel to other areas of the state of Michoacan, including the portions of the  Monarch Butterfly Reserve  located in Michoacan.

Morelos state – Reconsider Travel

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees in Morelos state.

Nayarit state – Exercise Increased Caution

Criminal activity and violence may occur throughout Nayarit state.

There are no restrictions on travel for U.S government employees in Nayarit state.

Nuevo Leon state – Exercise Increased Caution

Exercise increased caution due to crime and kidnapping.

Criminal activity and violence may occur throughout the state. U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in Nuevo Leon state.

Oaxaca state – Exercise Increased Caution

Criminal activity and violence occur throughout the state.

U.S. travelers are reminded that U.S. government employees must adhere to the following travel restrictions:

• Isthmus region:  U.S. government employees may not travel to the area of Oaxaca bounded by Federal Highway 185D to the west, Federal Highway 190 to the north, and the Oaxaca-Chiapas border to the east.  This includes the cities of Juchitan de Zaragoza, Salina Cruz, and San Blas Atempa.  
• Federal Highway 200 northwest of Pinotepa:  U.S. government employees may not use Federal Highway 200 between Pinotepa and the Oaxaca-Guerrero border.

There are no restrictions on travel for U.S. government employees to other parts of Oaxaca state, which include tourist areas in:  Oaxaca City ,  Monte Alban ,  Puerto Escondido,  and  Huatulco .

Puebla state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Puebla state.

Queretaro state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Queretaro state.

Quintana Roo state – Exercise Increased Caution

Criminal activity and violence may occur in any location, at any time, including in popular tourist destinations.  Travelers should maintain a high level of situational awareness, avoid areas where illicit activities occur, and promptly depart from potentially dangerous situations. 

While not directed at tourists, shootings between rival gangs have injured innocent bystanders.  Additionally, U.S. citizens have been the victims of both non-violent and violent crimes in tourist and non-tourist areas.

There are no restrictions on travel for U.S. government employees in Quintana Roo state. However, personnel are advised to exercise increased situational awareness after dark in downtown areas of Cancun, Tulum, and Playa del Carmen, and to remain in well-lit pedestrian streets and tourist zones.

San Luis Potosi state – Exercise Increased Caution

Criminal activity and violence may occur throughout the state.  U.S. citizens and LPRs have been victims of kidnapping.

There are no restrictions on travel for U.S. government employees in San Luis Potosi state.

Sinaloa state – Do Not Travel

Violent crime is widespread. Criminal organizations are based in and operating in Sinaloa. U.S. citizens and LPRs have been victims of kidnapping.

• Mazatlan:  U.S. government employees may travel to Mazatlan by air or sea only, are limited to the Zona Dorada and historic town center, and must travel via direct routes between these destinations and the airport and sea terminal.
• Los Mochis and Topolobampo:  U.S. government employees may travel to Los Mochis and Topolobampo by air or sea only, are restricted to the city and the port, and must travel via direct routes between these destinations and the airport.

U.S. government employees may not travel to other areas of Sinaloa state.

Sonora state – Reconsider Travel

Sonora is a key location used by the international drug trade and human trafficking networks. Violent crime is widespread. U.S. citizens and LPRs have been victims of kidnapping. Travelers should maintain a heightened level of awareness of their surroundings in all their travels in Sonora.  Security incidents may occur in any area of Sonora.

• Travel between Hermosillo and Nogales:  U.S. government employees may travel between the U.S. Ports of Entry in Nogales and Hermosillo during daylight hours via Federal Highway 15 only. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications due to a lack of secure vetting and/or dispatching procedures. Travelers should exercise caution and avoid unnecessary stops as security incidents, including sporadic, armed carjackings, and shootings have been reported along this highway during daylight hours. Travelers should have a full tank of gas and inform friends or family members of their planned travel.
• Nogales:  U.S. government employees may not travel in the triangular area north of Avenida Tecnologico, west of Bulevar Luis Donaldo Colosio (Periferico), nor east of Federal Highway 15D (Corredor Fiscal). U.S. government employees also may not travel in the residential and business areas to east of the railroad tracks along Plutarco Elias Calle (HWY 15) and Calle Ruiz Cortino, including the business area around the Morley pedestrian gate port-of-entry. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Nogales due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.  
• Puerto Peñasco:  U.S. government employees may travel between Puerto Peñasco and the Lukeville-Sonoyta U.S. Port of Entry during daylight hours via Federal Highway 8 only. They may not travel on any other route to Puerto Peñasco. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in Puerto Peñasco. due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Triangular region near Mariposa U.S. Port of Entry:  U.S. government employees may not travel into or through the triangular region west of the Mariposa U.S. Port of Entry, east of Sonoyta, and north of Altar municipality.
• San Luis Rio Colorado, Cananea, and Agua Prieta : U.S. government employees may travel directly from the nearest U.S. Port of Entry to San Luis Rio Colorado, Cananea (via Douglas Port of Entry), and Agua Prieta, but may not go beyond the city limits. Travel is limited to daylight hours only. Travel between Nogales and Cananea via Imuris is not permitted. U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these cities due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.
• Eastern and southern Sonora (including San Carlos Nuevo Guaymas and Alamos):  U.S. government employees may not travel to areas of Sonora east of Federal Highway 17, the road between Moctezuma and Sahuaripa, and State Highway 20 between Sahuaripa and the intersection with Federal Highway 16. U.S. government employees may travel to San Carlos Nuevo Guaymas and Alamos; travel to Alamos is only permitted by air and within city limits.  U.S. government employees may not travel to areas of Sonora south of Federal Highway 16 and east of Federal Highway 15 (south of Hermosillo), as well as all points south of Guaymas, including Empalme, Guaymas, Obregon, and Navojoa.  U.S. government employees may not use ANY taxi services, public buses, nor ride-share applications in these areas due to a lack of secure vetting and/or dispatching procedures and the danger of kidnapping and other violent crimes.

U.S. government employees may travel to other parts of Sonora state in compliance with the above restrictions, including tourist areas in: Hermosillo , Bahia de Kino , and Puerto Penasco .

Tabasco state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tabasco state.

Tamaulipas state – Do Not Travel

Organized crime activity – including gun battles, murder, armed robbery, carjacking, kidnapping, forced disappearances, extortion, and sexual assault – is common along the northern border and in Ciudad Victoria. Criminal groups target public and private passenger buses, as well as private automobiles traveling through Tamaulipas, often taking passengers and demanding ransom payments.

Heavily armed members of criminal groups often patrol areas of the state and operate with impunity particularly along the border region from Reynosa to Nuevo Laredo.  In these areas, local law enforcement has limited capacity to respond to incidents of crime. Law enforcement capacity is greater in the tri-city area of Tampico, Ciudad Madero, and Altamira, which has a lower rate of violent criminal activity compared to the rest of the state.

U.S. citizens and LPRs have been victims of kidnapping.

• Matamoros and Nuevo Laredo:  U.S. government employees may only travel within a limited radius around and between the U.S. Consulates in Nuevo Laredo and Matamoros, their homes, the respective U.S. Ports of Entry, and limited downtown sites, subject to an overnight curfew.
• Overland travel in Tamaulipas:  U.S. government employees may not travel between cities in Tamaulipas using interior Mexican highways. Travel between Nuevo Laredo and Monterrey is limited to Federal Highway 85D during daylight hours with prior authorization.

U.S. government employees may not travel to other parts of Tamaulipas state.

Tlaxcala state – Exercise Increased Caution

There are no restrictions on travel for U.S. government employees in Tlaxcala state.

Veracruz state – Exercise Increased Caution

Violent crime and gang activity occur with increasing frequency in Veracruz, particularly in the center and south near Cordoba and Coatzacoalcos. While most gang-related violence is targeted, violence perpetrated by criminal organizations can affect bystanders. Impromptu roadblocks requiring payment to pass are common.

There are no restrictions on travel for U.S. government employees in Veracruz state.

Yucatan state – Exercise Normal Precautions

There are no restrictions on travel for U.S. government employees in Yucatan state, which include tourist areas in:  Chichen Itza ,  Merida ,  Uxmal , and  Valladolid .

Zacatecas state – Do Not Travel

Violent crime, extortion, and gang activity are widespread in Zacatecas state. U.S. citizens and LPRs have been victims of kidnapping.

• Zacatecas City : U.S. government employee travel is limited to Zacatecas City proper, and employees may not travel overland to Zacatecas City.
• U.S. government employees may not travel to other areas of Zacatecas state.

Travel Advisory Levels

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How to get to Xcaret? Transportations options and maps

March 16, 2021

Visiting Cancun and Riviera Maya is easy and simple 

 here we show you how to do it .

Without a doubt, one of the most popular destinations in the Mexican Caribbean is Xcaret , famous for the Xcaret México Espectacular show, its majestic underground rivers, and its varied Mexican cuisine.

Its shows, optional activities, beaches, and coves undoubtedly make it a must-see for your next vacation. But first, where is Xcaret park located? This incredible place has a privileged location between Xplor Park, Xenses Park , Hotel Xcaret México , and just a few minutes from downtown Playa del Carmen in Riviera Maya, Mexico.

These are just some of the reasons why this Mexican paradise has become the favorite destination of many travelers. If you come to visit Quintana Roo and want to go to Xcaret, here you’ll find ways to get there from Cancun, Playa del Carmen or Tulum.

Transportation

In the Yucatán Peninsula, there is a bus line called ADO or Autobuses de Oriente, which provides its services to practically any destination in the Mexican Caribbean, including Xcaret park. Direct transportation to the park is available from any of the three cities I mentioned above.

You can purchase your tickets through the website, mobile application, or directly at the ticket office. If you buy your tickets in advance, you can get discounts.

• You will travel in grand tourism buses with all services.
• You won’t worry about driving.
• You will be able to sleep during the journey to Xcaret park.
• They are very punctual with their departure times.

DISADVANTAGES

• Service hours are very few.
• They usually take a little longer due to their controlled speed.
• You will have to go to the terminal on your own.

Xcaret Group included transportation

Xcaret Group included transportation  

When purchasing any of the admissions offered by Xcaret park, you can add your transportation from your hotel. This is a roundtrip service, just make sure your hotel is on the pick-up list or check the closest pickup point.

• They will pick you up at the lobby of your hotel or the closest point.
• You can rest during the journey to the park.
• You will have a guide who can answer all your questions.
• You will be safe with Grupo Xcaret’s transportation.
• It will be slow since it will make several stops until you arrive at the Transfer Central.
• You must respect the assigned schedule of your pickup so as not to lose it.

Whether you rent it, be it your own or from a friend, a car can help you get to this paradise.

• You decide the time of your arrival and departure from Xcaret park.
• You can visit other destinations if you wish.
• You can plan your visit with friends or family.
• You will have to drive day and night and you may feel exhausted.
• If you do not know the route, you can get lost, but nowadays this is almost impossible.
• As you can see, there are several ways to get to Xcaret so feel free to choose the most appropriate for your trip.

How to get to Xcaret?

If you are in Cancun , you must go to the bus terminal located on Tulum Avenue. It is a well-known point of the city, and you can get there by taxi or public transport.

If you are in Playa del Carmen , you must get to the ADO bus terminal located on Fifth Avenue, which is also known as the Tourist Terminal. It is very close to the dock from where the ferries departures to Cozumel Island.

From Tulum , you also must locate the ADO bus terminal, which is smaller compared to the previous two stations and is on the main avenue.

With this option, you only need to get up early, have a rich breakfast and go down to your lobby to wait for one of our operators to pick you up on the official Xcaret transportation.

In case your hotel is not on the pickup list, we have options to pick you up at the point closest to your hotel.

Besides, Grupo Xcaret guarantees that your trip will be safe since the 360° Xafety protocol is applied in all buses. Some of these actions include cleaning the buses on each of the routes, taking the temperature, the application of antibacterial gel and the use of a mask as requirements before you get in.

Open your favorite maps application: Google Maps, Here We Go by Nokia, Maps.Me or Waze and place Xcaret in the search bar to find the ideal route to the park.

If you are in Cancun or Playa del Carmen, you only need to take the road to Tulum. In the case of Cancun, the trip to Xcaret takes 90 minutes. From Playa del Carmen, you will arrive in 20 minutes.

If you are in Tulum, you must take the federal highway towards Playa del Carmen and you will be in Xcaret in 50 minutes.

Extra option!

Being close to Playa del Carmen, you will have another option to get to Xcaret: taxi. You can find taxis near the ADO bus terminal on Fifth Avenue.

• You can get to the park faster.
• You choose the time you want to arrive.
• You will be comfortable.
• If you travel on your own, it could be expensive.
• It may take a while to get a taxi.

Read more: How to get to Chichen Itza in Yucatan

Now you have a complete guide to plan your visit to Xcaret.

If you have any questions or suggestions, leave it in the comments.

Get ready to push your limits with our comprehensive guide to the Bravest Race obstacle course! Discover tips, strategies, and workouts to tackle every challenge. Become the next Bravest Runner!

Discover the vibrant world of Mexican butterflies with our comprehensive list and infographic! Learn about their fascinating habitats and behaviors and dive into the colorful spectrum of butterfly species found in Mexico today!

Experience that feels like a continuous celebration.

Discover the history of Xcaret through these three books: "Xueños," written by its creator; " Xcaret Passport," to have fun while you get to know its secrets as you explore the park, and a photographic gallery on Mexican culture.

Discover insider tips to unlock unbeatable promotions for your Xcaret adventure. Learn how to snag the best deals of the year with our expert advice.

We had a very interesting conversation with the art curator of Hotel Xcaret Arte about how creative expression can nurture the soul and promote personal growth.

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Xcaret Xailing

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Detinations

Xcaret - Mexico, Chetumal - Puerto Juarez Federal Highway, Km. 282, Rancho Xcaret,Playa del Carmen,Quintana Roo. México. CP 77710.

Telephone USA/CAN: 1-855-326-0682 Open Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time.

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I understand there is a lot of crime in your...

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Hotel Xcaret Mexico Questions & Answers

I understand there is a lot of crime in your area. How do I keep my family safe and my belongings while there

I am not worried about crime at xcaret. I am worried that the hotel itself is going down hill. All the food and drinks were subpar and they’re better restaurants the food was over seasoned and lacked any kind of originality which the hotel prides itself on their Covid protocols as far as keeping everybody wearing masks and hand sanitizing is good but beware beware beware if someone in your party comes down with Covid you are now paying $800 a night for room service that comes cold and soggy one of our party tested positive and my daughter and I were both negative she left the hotel we tested again we were still negative they would not let us out of the room finally when I was able to get some thing arranged for us they would not let us come through the lobby and would not let us leave the room it was 45 minutes that my cab was waiting for me downstairs because they would not let us out

Lol it seems like someone is getting money to say this...the accident that my wife had happened inside the hotel in La Cantina bar.. so my point I tried to make is that the hotel Xcaret IS NOT SAFE! The hotel should habe not allowed glass on the second floor specially in a bar! On top of this there are not cameras in the second floor.. thank you for your comment though.

While there has been some unfortunate crime / violence in the Cancun area, I can certainly attest to the safety that Hotel Xcaret provides. Not only is it 50 miles / 90 kilometers south of Cancun, but the gated entrance and resort security is plenty adequate to shield you from any random crime / violence. Bottom line....you keep yourself safe by staying at a resort like Hotel Xcaret!

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Xcaret Park Mexico: 20+ Tips & Tricks to Make the Most of Your Visit (2023)

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Looking for a fun activity near Playa del Carmen that’s great for adults and kids alike? Look no further than Xcaret Park , often rated as the best theme park in the world.

Our family’s Xcaret Mexico park review is overwhelmingly positive and we’re all excited to return in the future to check out some of the adjacent parks (especially Xenses and Xel-Ha ).

But planning a visit to Xcaret Park in Mexico can be a little overwhelming. Be sure to read all of our Xcaret tips and tricks to make the most of your visit and enjoy all the best Xcaret activities without the stress!

Read more: In-depth Xcaret Hotel review

Park Xcaret Tips & Tricks Before Your Visit

Before you visit Xcaret Park , it’s important to understand what it is and what it isn’t. You can think of XCARET! Park kind of like a Mexico theme park, but instead of focusing on illustrated characters and thrill rides the attractions are centered around Mayan culture and Yucatán peninsula wildlife. That doesn’t mean it’s all fake: the Mayan ruins within the park are genuine remnants of the ancient seaport town, while the cemetery contains recreations of unique and colorful graves from around Mexico. Visiting Xcaret isn’t a substitute for exploring the Yucatan peninsula but it’s an extremely fun way to get a taste of the Indigenous culture and nature. It’s part theme park, part eco park, and part water park. A good way to describe it is the Xcaret adventure park!

Expect crowds, especially during holiday periods. We visited the week before Christmas and it felt packed. The crowd was a mix of Mexicans and Americans with a smattering of other nationalities thrown in. It’s popular with everyone who vacation in the area, especially those visiting Riviera Maya with kids! If your travel crew includes any small children, be sure to explain to them how important it is to stick together. If you’re blessed with a runner, you may need to use all the tricks up your sleeve!

Try to arrive as close to opening as possible – 8:30 as of this writing. It won’t be as crowded and you’ll be able to see and do more!

Xcaret Park Tickets

If possible, buy your tickets in advance rather than buying Xcaret tickets at the door. We didn’t because we’d had some stomach upset in the family and weren’t confident everyone would be up for such a big day, and it cost us an extra $10 per adult and $5 per kid. Ouch! Sometimes you can even get additional promotions here. In addition, the line to enter was quite long – about 20 minutes. There are also additional ticket booths inside, and you can try your luck with those to see if they’re faster. 

Annoyingly, you have to walk alllllllll the way through the gift shop to enter. This is an easy place to get separated, especially with small kids. If you have young ones who can’t resist the power of a souvenir, you may want to carry them. Just power through and find the exit so you can get to enjoying the park!

What to Bring to Xcaret Park

Prepare to walk a ton! We clocked about 15k steps. I was fine in my favorite flip flops because they’re very supportive but if you have grumpy feet, wear something comfortable. 

Wear your swim suit instead of (or under) regular clothes. My daughter and I wore two-piece suits topped with a rash guard and shorts, while the boys wore trunks and rash guards. That saved us time so that we didn’t have to change for water activities. We packed everyone’s dry clothes and our travel towels in these wet bags , so at the end of the day we had the perfect spot to store our wet swimsuits. 

Bring sunscreen and bug repellant. We made it just fine with a single application of sunscreen, but if we’d spent more time in the afternoon sun we probably would have reapplied. We didn’t find the mosquitos too vicious but perhaps that’s because we preemptively wiped our legs down with these . They’re super handy and I just wish I’d done another round in the late afternoon!

There are water bottle filling stations everywhere. Just bring one bottle – I recommend this insulated bottle , which we bring everywhere!

If you plan to experience the underground rivers (which you should) I recommend bringing a waterproof pouch for your smartphone . You’ll definitely want Xcaret park photos and videos of the experience!

Read more: Your ultimate Mexico packing list

Xcaret Activities: The Best Things To Do In Xcaret

There’s a giant Xcaret park map when you enter with a QR code. Open it and save it to your phone. You’ll need it! We found the park to be pretty confusing to navigate, even with the map. There are signs everywhere but they don’t always work out exactly as you plan. We managed to get ourselves lost a few times unfortunately and definitely burned some much-needed time that way. 

The different zones are broken up by colored lines on the ground. Our recommended Xcaret park itinerary is to start your day with the white line, which takes you to the Mayan Village (including the birds, butterflies and jaguars). Pro tip: start with the aviary when you get here. There’s strong directionality to it and it feeds you in to the butterflies. Of course don’t miss the cultural attractions in this section as well! Next, try to find your way to the blue line for aquatic creatures. Then hook up the the green line (Playa) to make your way to the “snack bar.” After lunch, go back toward the park entrance to begin the underground river.

Speaking of snack bar… clearly the definition isn’t the same as in America. This is a sit-down eatery with waiters bringing hot food and cold drinks. It can be extremely hard to find, but is worthwhile. Why? Because in the blue section you’ll encounter an extremely crowded buffet restaurant that charges $35 USD per person (same for kids) for a crowded and heavy buffet lunch. By contrast, the snack bar offers a la carte option like chicken fajitas for $10 USD and a hamburger for $12 USD. It also has a fantastic view out to the water! It can be hard to find but it’s worthwhile if you’re put off by Xcaret food prices; just follow the green line and if you aren’t sure, ask a staff member. Note that guests of Hotel Xcaret have access to the buffet for free and it’s also included in the Xcaret Plus package.

Don’t plan to do everything, you’d really need two days for that. The Mexico Xcaret park offers far too much to fit in one day! We plan to return again a different year to experience even more. For example, our kids were really excited to do the cacao workshop, but it’s a 45 minute experience and the timing wouldn’t have worked out for us this time. We didn’t make it anywhere near the Children’s World either!

One activity we deliberately skipped (and we hope you will too) is Xcaret’s extensive dolphin encounter program. They have several options that range from hanging out in the water with dolphins in a group of 10 people to actually riding on the dolphins. We don’t consider ourselves zealots, but can’t get on board with that kind of forced up-close animal interaction. If you’re on the fence, please research carefully before you book one of these experiences. Our kids were pretty upset to see the dolphins being handled by other visitors.

We brought our own snorkel gear, but honestly the snorkeling inlet (near the snack bar, in the green section) didn’t look that great. It’s also extremely crowded and when we walked to the steps fully geared up we could see that there were very few fish. We didn’t end up using our gear despite lugging it around all day. When we return to Xcaret in the future, I’ll consider the add-on snorkel tour that goes out to the reef. We’re probably just spoiled by all of our experiences snorkeling on Oahu and Big Island but we couldn’t get excited about this one, and our snorkel tour on Isla Mujeres the following week was a much better experience. 

The family favorite was the underground river. If your kids are school age on up (or you’re going without kids), don’t miss this! It worked well as our last daytime activity, but you really need to allow yourself tons of time for it. We went from beginning (near the park entrance) to end (right back at the playa) and wouldn’t have done it any other way but in total all of the preparation, swimming and then changing afterwards will take you at least an hour and a half – it took us a little longer even since we lingered.

You need to go down to the river entrance first to deposit your belongings. Go to the cashier in the center and pay to rent a bag and fins. Trust me, you want the fins! Life jackets are free. Additional snorkel gear isn’t necessary. You’ll put everything you don’t want to take in the water in the giant bag – we just put our whole backpack in there along with our flip flops. Keep your phone with you in its waterproof pouch ! They gave us a locker key but we didn’t bother with it, as we had the only key to the bag (Ronnie wore it around his neck). Thankfully the bag gets transported up to the end of the river so that you’re met with your flip flops and towels! When you’re done there are changing rooms through the gift shop, and feel free to enjoy the stunning views at the top from a hammock while you warm up. 

At least during our visit, most of the live performances were late in the day – around 5-5:30pm. Unfortunately that means you’ll have to choose what you want to see. Those shows do get busy, so you may have to jockey for position if you don’t arrive in advance. We opted to watch the horse exhibition, which was wonderful and featured live mariachis and bilingual narration.

Xcaret Mexico Espectacular

Speaking of jockeying for position… the evening spectacular begins at 7, but I recommend that your group starts heading that direction after you finish watching the live performance. Catch a glimpse of the horses as they cool down, poke into the art museum and church and slowly make your way to the massive open-air theater. There are costumed performers along the way showcasing Mayan costumes and music, so take your time as you go. Unless you’ve purchased dinner or an Xclusive ticket, seating is first-come, first-served. 

If you don’t purchase dinner, there are snacks available for purchase as you enter the theater. Most of them weren’t that great (especially the paletas and nachos), so I’d save your money. The popcorn is a solid option and you can buy it from your seat with pesos before the show begins.

The evening spectacular at Xcaret eco theme park runs 7-9pm, which is prime dinner time at most resorts. Even if your resort serves food until 10, staying until the end of the show guarantees a massive crowd upon departure – through the park, the gift shop and the parking lot. I can’t imagine being able to stay for the entire show and still arriving in time for dinner. We left shortly after intermission during the state-by-State cultural performances. I was sad to miss some of them, but we walked through the positively empty park and faced no challenges getting our car out. We made it back to our hotel just in time for dinner! Next time we go, I’d book the dinner package and stay for the evening to avoid stressing about it.

Xcaret Park FAQs

Xcaret is a Mexican theme park showcasing local culture, nature and adventure.

Xcaret is located just south of Playa del Carmen along the Riviera Maya.

It covers 200 acres and boasts over 50 attractions ranging from cultural performances to wildlife viewing to aquatic adventures.

There are more fun things to do at Xcaret Park than you can fit into a single day! You can explore a recreation of a traditional Mayan village and try your hand at various crafts ranging from candles to coconuts to cacao. There are opportunities to see many native animal species in the air, on land and in water. Xcaret Park also has adventurous options like swimming in an underground river and a kid-oriented section with waterfalls, bridges and more.

Xcaret Park prices are $120 for adults and $60 for kids 5-11; children 4 and under are free. You can decrease your Xcaret cost by buying tickets here in advance .

Planning your trip to Riviera Maya with kids

• Playa del Carmen with Kids: Best Activities that Parents Will Love Too!
• Renting a Car in Mexico: An Insider’s Guide
• Packing for Mexico: The List You NEED to Read
• Tips for Amazing Mexico Family Photos
• Mahekal Beach Resort review: Is this tropical paradise right for you?
• Hotel Xcaret, Mexico with kids: everything you need to know about visiting with a family
• Things to do in Cancun: Family Excursions Worth Booking
• Playa del Carmen to Cozumel: Day Trip Ideas & Logistics
• Rio Secreto Review: One of Riviera Maya’s Most Unique Tours
• Moon Palace Cancun Review: Is Bigger Always Better?
• Playa del Carmen vs Cancun, Tulum & Costa Mujeres: Pros and Cons of Each Spot for a Family Vacation
• Best Resorts in Riviera Maya for Families (by Area)
• 7 Best Beach Towns in Mexico That Aren’t Cancun: A Local’s Guide
• Best Places to Stay in Yucatan for Families
• Incredible Mayan Ruins in the Yucatan Peninsula
• Should you bring a car seat to Mexico?
• Check out our Xcaret tips web story !

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We were there 25 or so years ago with two teenagers and had a great time. Now I want to go again!

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Xcaret in Cancun Mexico: Our Review

After spending more time in Mexico’s Mayan Riviera area this winter we decided to check out some of the nearby eco-parks. Our kids loved our last visit to Xcaret  Cancun so much that we decided to go back again.

There’s plenty to see and do at Xcaret, which is just outside Playa del Carmen, including floating down the underground river, lounging on hammocks by the lagoon, enjoying a buffet lunch, touring the aviary, checking out the many animals and marine life as well as all the cultural centers and the huge Xcaret Mexico Espactacular night show.

Important tip : If you’re looking for the best price, we’ve found the best discounts online through Xcaret’s website , where you can get 10-15% off booking at the gate.

Since it’s been a couple of years and a few things have changed, including some great new attraction additions, we’re writing a brand new review of Xcaret in Cancun Mexico , with plenty of information to make your visit easier and more affordable.

In this Xcaret review, we’ll tell you:

• How to get to Xcaret from Cancun or Playa del Carmen
• The best things to see and do at Xcaret
• Tips for making your Xcaret visit easier
• How to get the best price on your Xcaret tickets

Before we get to our Xcaret review, let’s take a quick look at how to get to Xcaret from Cancun or Playa del Carmen.

Xcaret Transportation Information

Xcaret is 37 miles (60 km) south of Cancun , 4 miles (6 km) south of Playa del Carmen , 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum .

We’ve spent a lot of time in the area, including several weeks in Cancun , and months at a time as a family in Playa del Carmen .

By far, the simplest way to get from Cancun to Xcaret is to get a transportation included package from Xcaret. They’ll pick you up at your hotel, drive you to the front door at Xcaret, and pick you up after the evening show to whisk you back to Cancun. You can also get transportation to Xcaret from Playa del Carmen and practically anywhere in the Riviera Maya. The cost is currently about $27 USD for return transportation from your hotel, however that varies on which package you go with.

Tip! If you book online through this link  you can get up to a 15% discount on your Xcaret transportation and admission from Cancun. Click here to check prices.

Click here to see options further down for driving yourself to Xcaret, taking the bus to Xcaret, or taking a taxi to Xcaret.

Our Xcaret Cancun review

First, we’ll talk about our trip and what Xcaret has to offer, and then give you some helpful tips to make your trip easier (and hopefully save you some money, as well).

Animals everywhere!

Our kids are huge animal lovers, and Xcaret doesn’t disappoint in this regard.

There are plenty of animals scattered throughout the park, including a huge variety of butterflies and birds like parrots, macaws and flamingos. There’s also tons of animals like monkeys, jaguars, panthers and deer as well as marine animals such as stingrays, sea turtles, sharks, manatees, and a sizable aquarium full of colorful fish and jelly fish. A lot of the animals, like the giant tapir above, are native to the area so it’s nice to get to see them up close as well.

Aquarium with many different fish

Be sure to set aside a good half hour to walk through the Xcaret aquarium. We’ve seen quite a few aquariums worldwide, from the wonderful Vancouver Aquarium to the Aquarium in Lisbon, Portugal , and we still enjoyed Xcaret’s display with over 500 coral reef structures, hundreds of colorful fish and varied marine life.

Inside, besides for the fish exhibits, there are shark and jellyfish exhibits as well a touch pool for the little ones complete with starfish and sea cucumbers.

Outside exhibits house giant sting rays, a manatee lagoon, and, our favorite, sea turtles. Not only can you see baby sea turtles, but large adult ones as well. The sea turtle lagoon where they stay is gorgeous and we could sit and watch the sea turtles swimming around the natural pool for hours.

Both times we visited Xcaret, the bat cave was a huge hit with our kids. Unlike most bat exhibits, this one is in a real, underground cave. To see the bats you enter via a long set of stairs and stand in semi-darkness until your eyes adjust to the lack of light. Once your eyes are acclimatized, you realize you’re in a real bat cave with live bats flying around you.

Bird aviary

Xcaret’s bird aviary sanctuary is gorgeous, with waterfalls and ramping pathways on multiple levels. We visited this as one of our last stops in Xcaret, but I really wish we’d had time to linger more. There are over 1,500 birds in here, most housed in one giant aviary, with verdant vegetation and blooming tropical flowers everywhere. It’s well worth an hour or so to visit if you’re a bird lover.

Butterfly Pavilion

Right next to the Bird Aviary is Xcaret’s Butterfly Pavilion. Here you can see 20 different species of butterflies in one of the largest butterfly enclosures in the world. Similar to the aviary, there are pathways and waterfalls aplenty, as well as a hatching area complete with explanations of for all stages of the butterfly life cycle.

Monkey Island

Xcaret features both spider monkeys and howler monkeys in the park. Though they tend to quiet down in the heat of the day, you can see them climbing around in the morning and right before dusk.

Xcaret Underground River

One of the most popular attractions at Xcaret eco theme park is their underground river. The river winds its way through naturally formed caverns and caves under Xcaret. The water is a crystal clear aquamarine, and you can even find little fish along the bottom. Floating from beginning to end can take about an hour, however there are numerous locations along the way to get out if you want to.

Tip! We found that the water got a little cool for our eight-year old after a while and we decided to exit around the 3/4 mark. Because of that, it’s a good idea to rent or bring flippers to speed up your journey (we didn’t have any) since the water slows down in certain areas and the flippers will help you along. If you get a Xcaret Plus pass , snorkeling equipment is included in your ticket price. Life jackets are free (and mandatory) for everybody.

At the start of the underground river, Xcaret staff put your belongings in a duffel bag, and transport it to the end of the lazy river for you to pick up. You’ll get a waterproof label with your number on it for pickup, and the duffel is stored in an area with Xcaret staff at the end of the river. You’ll need to show the number to pick up the duffel.

We did find that the duffel bags were slung around and piled on top of each other. If you have any breakable equipment or valuables, you may want to rent a locker instead of using the free duffel bags. Because we were going to the lazy river, but we had our DSLR camera with us, we elected to use the secure locker area. It’s $5 for the day and there is also a $10 key deposit that is returned once you leave.

Tip! You may want to bring water shoes or waterproof sandals for the Underground River. Charles found that the rocks along the underground river were a bit hard on his feet, and sandals or water shoes would make standing up in, and getting out of, the underground river much easier. I was wearing my trusty waterproof Keen sandals  (with an enclosed toe), so I had no problems.

There are showers and washrooms at the main exit point of the underground river, however it’s a long walk back to the rental lockers if you need to pick up any of your other personal belongings. It’s definitely a good idea to throw some sandals or shoes in the provided duffel bag if you elect to go barefoot or use flippers down the river for your return walk.

Lagoon and hammocks

Xcaret has a gorgeous location on the Caribbean sea, with a calm-water lagoon between the beach and jungle areas at Xcaret. There are lots of hammocks along the beach to the right of the lazy river exit, as well as lounge chairs and tables set out around the inner lagoon.

We loved lounging in the hammocks on the white sand, watching the little blowhole spray and looking out over the ocean. There’s also a protected lagoon for swimming nearby and some fantastic photo opportunities all along the water.

Xcaret Children’s World

Xcaret’s new Children’s World area is lots of fun for kids aged 0 to 12. There’s a playground, a small splash park, a small beach, a parakeet habitat and a cenote (natural freshwater pool). We found the cenote to be a little full of leaves the day we visited, but otherwise looked like a great way to cool down in the hot afternoon.

Our eight and eleven year old both loved the Children’s World Secret Adventure area, which has four water slides, hanging bridges, a waterfall and lots of rope climbing. It’s like a mini adventure for kids and is a good distance from nearly everything else in the park so it’s a fairly quiet area.

Parents can walk alongside on a separate path around the activities, but the adventure area is meant for 4-12 year olds and most adults won’t fit through the ropes even if they wanted to join in.

Note: To get the most out of the area, kids should wear water shoes, otherwise their feet could get sore on the ropes and rock walkways. Ours didn’t have any and had to be a lot more careful where they stepped and while playing in the water than other kids we saw wearing some. The cenote is a natural pool and as such, there are rocks and sharp areas along the sides as well if they decide to explore a bit.

The Children’s World zone also has it’s own washroom and a small store complete with drinks, small snacks and beach toys. There’s also a small sandy area for the little ones and lots of seating for everyone in the shade. The children’s area is not near the ocean side of Xcaret and is off to the side, far away from the crowd. Expect a bit of a walk getting to it.

Xcaret restaurants, buffets and snacks

Xcaret natural adventure park has many snack areas and several buffet restaurants.

Tip: We found it a much better value to get Xcaret Plus  than to pay for the buffet and flippers separately.

Both times we’ve visited Xcaret, we’ve eaten at the largest buffet restaurant, La Laguna. There’s a wide variety of food there, and it seems to be restocked quickly. Our kids loved the desserts and the soft serve ice cream bar.

The first time we were at Xcaret, we ate around 2 pm and it was quiet. On our second visit, we ate right at 12:30, and it was very busy. Servers were constantly re-stocking the buffet, though we only needed to wait ten minutes for items to be refilled, as the restaurant looked to be at full capacity. I’d suggest eating slightly before or after noon to make sure the buffet was less busy.

Soft drinks, coffee and tea are included in the buffet price, but you’ll pay extra for fancy drinks or additional alcohol at the bar.

Here’s a list of the restaurants at Xcaret.

This is the restaurant at the beach area, where you can get a Mexican snack or a Caribbean buffet.

La Península

La Peninsula specializes in seafood and offers a buffet.

A large restaurant near the center overlooking the Jaguar exhibit, La Luguna is an international buffet, with plenty of pasta, pizza and sushi.

A smaller restaurant near the park entrance, La Cocina offers Mexican snacks and is a great place to sit and watch the daily equestrian show while enjoying a cold beverage.

La Orquídea

This restaurant offers a la carte breakfasts and snacks.

If you’re a carnivore, this is the buffet restaurant that specializes in meats.

El Manglar is only open during high season, and focuses on seafood.

This is a restaurant for private events, like weddings, that seats up to 500.

Mexico Espectacular Dinner

This is where you’ll sit if you opt to buy supper with your Mexico Espectacular night show tickets.

As well as the above, there are many other smaller snack areas and bars all throughout Xcaret Park Cancun.

Cultural activities in Xcaret

If you’re interested in Mayan or Mexican culture, there’s a lot to see at Xcaret. The big draw, of course is the Mexico Espectacular show at night (more on that later), but there are also many interesting smaller attractions in the park like watching the high flying Voladores.

Unfortunately, we always seem to be in a hurry to finish and grab supper before the nightly show when we visit the Mayan villages and colonial Mexican areas. It’s a shame, because the traditional Mayan mini villages, with displays of traditional houses and cooking, look interesting.

The Mexican graveyard, next to the bird aviary, is colorful and gives a glimpse into Mexican culture, though I do wish there had been more signs explaining its significance.

We saw the equestrian show on our last trip to Xcaret, and it was well done and interesting. I suggest you check out our previous Xcaret review if you want to read up a bit more on the traditional aspects of the park.

Some of the cultural highlights in Xcaret include the Mayan archaeological sites found throughout the park, the Hacienda Henequenera with its 19th century story, the views from the St. Francis of Assisi Chapel overlooking the bay and the Mayan Village with its fascinating take of pre-Hispanic living.

There’s also a chocolate cafe, and chocolate and coffee workshops. Unfortunately, we just didn’t have time to visit them on this trip, but it’s high on my list for our next visit!

Nightime Xcaret Mexico Espectacular show

This is a huge draw for Xcaret, and it’s easy to see why. The show is two hours long and it has a cast of hundreds, colorful and varied costumes, plus a spectacular lighting show. The performances showcase Mexican culture and history, from the time of the ancient Mayans, through the arrival of the Spanish, to modern Mexican culture and music.

You can buy tickets for the night Espectacular show only, if you don’t want to visit the Xcaret park. The Xcaret at night includes admission to Xcaret from 4:00 pm to 10:00 pm so you can see a few exhibits before the big show.

Honestly, the full Xcaret admission is only about $20 more than Xcaret at night, and you get a lot more, including admission for the full day.

Click here for our link  to get up to 10-15% off admission to Xcaret.

You can also add the  Xcaret Xclusivo to get a reserved seat at the Grand Tlachco Theater, a selection of dried fruits, one bottle of sparkling wine, soft drinks for kids and personalized attention.

We’ve been to see the night Espectacular show twice, and enjoyed it both times. It’s fun for adults and kids, and both our kids watched the entire two hour show without fidgeting in their seats. It may have helped that we fed them cotton candy from the snack shops outside.

Tip! Head over to the night show by 6 pm if you want to be near the center lower down for a better view.

Xcaret Amenities

There are plenty of photo ops throughout the park. When you enter, you’re given wristbands that are tied to your ticket. Throughout the park there are locations that allow you to scan in your wristband and take a picture with fixed cameras. The online system keeps track of your photos throughout the day. There are also photographers on site at various locations, with distinctive yellow shirts and plenty of signs indicating they work with Xcaret.

At the end of your visit, you stop by a kiosk, and can get all your photos. The cost onsite is $100 USD for digital photos of your entire group, or you can opt to pre-pay for them as part of your admission.

We found the onsite cost for photos a bit pricey for us, so we just used our own phone cameras at their photo op locations (since they’re so well placed). That said, there are plenty of photo stations throughout the park and it saves you from having to carry your camera throughout the day so they can be a great way to keep your memories alive once you leave the park.

Tip! The best deal for photos is online, where you can buy a photo pass with your park tickets  for around $59 USD. Even better, that photopass covers ALL the photos for up to a group of 10. You can get details on the photopass here .

There is no shortage of souvenirs at Xcaret, ranging from T-shirts to stuffed animals to magnets and postcards.

Pick up your souvenirs before the nightly Mexico Espectacular show. We were busy during the day, so we decided to pick up a small souvenir for Jordan on our way out of the night show.

Unfortunately, after the Espectacular show, the gift shop was so packed with people leaving for the front gates that we decided it wasn’t worth the wait. It would have been much easier to pick up a souvenir during the day when the gift shop was quieter.

Need a break?

Xcaret is a lot of fun, and it’s also a lot of physical activity like walking and swimming. Our favorite place to take a rest are the hammocks on the beach, which are a beautiful place to relax for a while. However, if you have little ones, the new Children’s Area is a great place to unwind away from the crowds and in the shade.

Xcaret wants to encourage using biodegradable sunscreen. You can deposit your regular sunscreen at a booth when you get there and they give you biodegradable samples for free. Be sure to remember to grab your own sunscreen on the way out. You’ll need to show the claim ticket they give you.

Lockers are by the Xcaret Plus zone. The cost for lockers is 100 pesos (about $5 USD at the time of writing), with a 100 peso deposit fee for the key. There are changing booths in the locker area, along with benches and shade. Because we were going to the lazy river, and had our DSLR camera with us, we elected to use the secure locker area.

Unfortunately we didn’t have a chance to check out the Xcaret Spa, but it definitely looked inviting. It would be a great way to spend a few hours away from the kids and be pampered so maybe next time!

While we were there, we happened to see a wedding by the lagoon at Xcaret! It’s a gorgeous setting, and I would have loved to see more, but unfortunately we had to leave for the evening show. You can contact customer support if you’re thinking of having a wedding at Xcaret to find out what kind of services they offer.

Xcaret Admission Plans

Xcaret plus.

Regular (Basic) Xcaret admission doesn’t include lockers, flippers, or any food (but it does include life jackets for the underground river).

When you get an  Xcaret Plus admission , you get lockers, flippers, snorkel and mask, towels, and a buffet meal, as well as access to the Xcaret Plus locker area. It’s a good value if you’re planning to do the underground lazy river and eat at one of the buffet restaurants.

Your buffet meal includes one beer and unlimited beverages (soft drinks, flavored waters and coffee) while consuming food at the buffet.

The Xcaret Plus admission was $109 USD at the time of writing, while basic admission is $84. Both prices are the discounted online price you’ll pay, 21 or more days in advance, on the Xcaret website.

Xcaret Optional Activities

You can add on optional activities like SNUBA, the Adrenelina jet boat, the Mexico Espectacular Dinner, Dolphin Ride, Swim with Sharks, Stingrays Encounter, Sea Trek Stingrays and Adventure Kids, a children’s ray and shark encounter, when you buy your tickets online.

You can see all of Xcaret’s optional activities here .

Xcaret Total

The  Xcaret Total admission package , which will get you one optional activity from three Optional Activities: Adrenalina, Sea Trek® or Snuba®. You also get the lunch buffet and Xcaret Plus admission. This is a great deal if you’re already planning to check out one of these activities anyway.

See Xcaret Total prices here.

Xcaret Tips!

Xcaret is a big park, and planning a bit before your trip can help make it a lot more comfortable and fun for the whole family.

Plan your day

Xcaret is a huge place with lots of walking. We found that with kids, it just wasn’t possible to see and do everything we wanted in one day (though we came close!). You may want to make a list of must-see items, and do those first, to ensure you don’t run out of time.

Our must-see list this time included seeing the animals, checking out the aquarium, lounging in the hammocks, floating down the underground river and watching the Xcaret Espectacular Show.

Prepare for the heat

Even in Mexico’s cooler season, it’s hot. Make sure you wear lots of sunscreen, a hat, cover up, and drink lots of water or non-alcoholic liquids.

Wear comfortable shoes

Xcaret is big, so you’ll be doing a lot of walking, with some of it up and down stairs. Make sure your shoes are comfortable.

You may also want to bring water shoes or waterproof sandals. These will make standing up in, and getting out of, the underground river and some of the play areas much easier.

Xel-ha vs Xcaret

We get a lot of questions as to whether Xcaret or Xel-Ha  is best for kids. While Xcaret is a huge park with an underground river and lagoon, it also has a lot of space devoted to aquarium, cultural and animal displays. Xel-Ha’s focus is much more on water activities and adventure, with snorkeling, zip lines over the water, caving, cliff jumping into the water, rope swings, and more.

It very much depends on your children’s level of activity and adventure, but parents of children under six, or kids who aren’t as comfortable in the water, will probably enjoy the activities at Xcaret more than Xel-Ha . Teenagers or those kids who crave wilder adventures might prefer Xel-Ha however, that said, no one is too young or too old to enjoy Xcaret.

Xenses vs Xcaret

If you only have a limited amount of time, you can read our Xenses review as well. (Subscribe to our newsletter above to be informed when that gets posted in the coming days).

Just across the road from Xcaret, Xenses is a unique park, owned by Xcaret, that delights in shocking your senses. If you have around 4 hours to spare (it’s also cheaper than Xcaret) and you’re looking for a different experience, then this newly built park might be for you.

I don’t want to spoil too much but if you like to experience new things, have a sense of humor and a sense of adventure then you’ll probably enjoy Xenses. It’s such a different take on a theme park that Xcaret vs Xenses can’t really be compared but to give you an idea, our older son actually prefers Xenses while our younger daughter says Xcaret is still the reigning champ of eco-parks.

Xcaret coupon code

We’ve found that the cheapest and easiest way to get tickets for Xcaret is to buy them online on the Xcaret website. Click here to check prices online at Xcaret now .

You can get Xcaret discount tickets that are between 10 to 15 percent off when you buy online, and the park also offers package discounts if you buy multiple parks or add on transportation to Xcaret. If you’re planning to visit multiple parks, these can be a great deal.

You can check out the package discounts here .

Kids are half price! If you buy online, there’s even a weather guarantee that will let you rebook any day within one year.

You can use our link  to check out the online discounts.

Important! Xcaret often has specials on the website.

The specials change every few months. The best way to see current deals are to go to the Xcaret promotions here .

Click here go directly to Xcaret Promotions to see the deals.

How to get to Xcaret park cancun

We talked about this at the beginning of the article, but the easy button for getting from Cancun to Xcaret is to add transportation to your Xcaret ticket. They’ll pick you up at your hotel, drive you to the front door at Xcaret, and pick you up after the evening show and drive you back to Cancun.

If you book through this link  you can get up to a 15% discount on your Xcaret transportation and admission from Cancun.

Driving from Cancun to Xcaret

If you want to self drive, it’s an easy, flat road from Cancun past Playa del Carmen to Xcaret. The 50 miles (80 kilometres) should take you about 60 minutes from the Hotel Zone in Cancun. The highways are in good shape and signs are everywhere for Xcaret. Parking at Xcaret is free.

Tip! Whenever we rent a car, we quickly do a search on Expedia or another booking site to compare costs for different rental car companies.

Driving from Playa del Carmen to Xcaret

It’s just a short 15 minute (6 mile/10 kilometer) drive from Playa del Carmen to Xcaret. Just head south down Highway 307 (the main highway) and follow the signs to Xcaret. The turn is on the right from the highway but veers over. Parking is free.

Taxi from Cancun to Xcaret

Few people opt to take a taxi all the way from Cancun, because of the cost, which should run between 60 and 100 USD one way. You may also have trouble finding a taxi at the end of the day outside Xcaret that’s willing to drive you all the way back to Cancun.

Taxi from Playa del Carmen to Xcaret

From Playa del Carmen, it costs about 150 pesos ($8 USD) to get a taxi to Xcaret, and typically about 180 pesos ($9 USD) to get back. You can hail down a taxi anywhere in the city however if you’re having a hard time finding one you can try outside either of the ADO bus stops or outside any of the larger stores like Walmart or Chedraui. Like anywhere, it’s not a bad idea to agree on the price before you get in so there are no surprises when you get there.

Uber to Xcaret

Uber has just started operating in Cancun, but isn’t in Playa del Carmen as of mid-2017. You’ll need to check the Uber app to see if a driver is available to pick you up in Cancun for drop off at Xcaret, but you may need to arrange alternate transportation back to Cancun.

Bus from Cancun to Xcaret

You can take the ADO bus from Cancun Airport or the downtown Cancun bus terminal to Playa del Carmen. It’s about 114 Mexican pesos, or 6 USD).  Once in Playa del Carmen, you’ll need to transfer from the Playa del Carmen bus terminal to either the ADO bus that runs past Xcaret (ask at the terminal), or grab a collectivo (shared van/taxi) for about 3 USD on Calle 2.

However, and this is important, the collectivo will only drop you off at the highway. There’s a tunnel you need to walk through off the highway and then there should be an Xcaret bus waiting that will shuttle you to the park entrance. If for some reason the shuttle is not available, I estimate that it’s at least a 20 minute walk (1 mile) from the highway to the Xcaret entrance.

On the way back to Cancun or Playa del Carmen, you’ll need to grab the ADO bus back since there are no collectivos available then. It was a long wait, and we were all tired and worn out, so we took a taxi. It cost us about $10 USD to get back to Playa del Carmen from Xcaret via taxi.

 Staying near Xcaret

Thinking of staying at Xcaret?

2018 Update! Xcaret parks now have their own official hotel, called the Hotel Xcaret ! Your stay includes fully free access to Experiencias Xcaret Nature parks and tours, as well as each of their dining plans. There’s a free shuttle to the parks.

Click here to see the on site Xcaret Hotel prices and details.

Click here to see Xcaret Hotel all-inclusive plans!   In addition to day and night time activities and meals at the resort, it includes full access to Experiencias Xcaret’s nature parks and tours, as well as each of their dining plans.

If you don’t want to stay at the Xcaret Hotel, the all-inclusive Occidental at Xcaret Destination (also known as the Occidental Grand Xcaret Hotel) is right next door. It gets great reviews (we may even stay there the next time we’re in Playa!) and features 10 bars, 11 restaurants & 5 outdoor pools to keep you busy as well as their own jungle excursions and Mayan ruins.

If you like, you can even get their  Unlimited Xcaret Xperience which gives you full access to Xcaret for the entirety of your stay.

Click here to check prices at the Occidental at Xcaret Destination.

Click here to book now.

Are you thinking about going to Xcaret? Do you have any questions? Ask us in the comments below and we’ll do our best to help you out!

Where is Xcaret?

Disclaimer: This article contains affiliate links. If you book after clicking on one, we may receive a small commission at no extra cost to you. 

We did Xcaret on our first visit to the area and Xel-ha a few years later. We loved them both and would highly recommend them to anyone, with or without kids. This is an awesome review and just makes me want to go back again.

hi, Thank you for the helpful tips. We will be staying at Ocean Riviera Paradise, which is north of Playa del Carmen downtown, but still part of PDC (zone 4 in the taxi map). If we buy transportation from xcaret, it will be $81 for 3 of us. So we are thinking taking taxi from hotel to xcaret, but afraid that we maybe over charged. Do you know what will be the approximate cost from our hotel to xcaret? Then after the dinner show, will it cost us more to go back to the hotel (more demands)? Thank you in advance

This is really helpful, thanks.

Hi Great tips thank you. Visiting in July and wondered if I buy the photo wristband package will it include photos from any extra activities I pay for such as swim with dolphins?

Hi. I really enjoyed reading your information. We were there 19 years ago and loved it there, but things have really changed since then. I am a bit unclear yet as to whether or not the evening show is included in the cost of the plus admission. Could you please let me know if the show is included or do we have to purchase a separate ticket for that? Thanks so much.

I really enjoy your post. Good tips and informations Thanks for sharing

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• The Ultimate Guide To Exploring...

The Ultimate Guide to Exploring Mexico's Xcaret National Park

Mexico’s Xcaret park in Cancun is an eco-extravaganza of things to see and do. Formerly an important Mayan port and town, Xcaret is the size of 40 football fields, and although it has been called Mexico’s Disney World, it’s unique for its insights into traditional Mayan culture and its luxurious location right on the beach.

Prices and Tickets

Entrance to the park is not cheap. Tickets usually cost just over US$100 for adults, and while there any many packages and optional activities available (including swimming with sharks, dolphin rides, and a traditional sweat lodge) most visitors find that the park’s regular activities keep them pretty busy for a day or even two days. The food here is expensive, so our advice is to buy the Xcaret-plus package that includes one meal while you are here. The package also includes free snorkel rental, which you will definitely want to have.

You can also buy tickets more cheaply online or direct through the Xcaret website. Do also remember to bring biodegradable sunscreen with you, or the park will force you to buy their own expensive brands. You can buy combo tickets that will give you access to both Xcaret and other adventure parks in the area such as Xplor , Xel-ha , Xenses , and Xoximilco .

There are several routes suggested by the park for different types of guest. The truth is that you don’t have to follow a route at all, but if you think your interests line up with a certain set of activities, it might be worth letting someone else plan your day. On the Ruta Del Río you will see all kinds of wild creatures up close, as well as archeological sites and an orchid museum; the Ruta Acuario allows you to see and interact with marine life such as sea turtles and sharks; the Ruta Playa focuses on the beach and snorkeling in the clear Caribbean waters; Ruta Delfines has more snorkeling options, lots of relaxing, and spa amenities; the Ruta Pueblo Maya engages guests with the history and culture of the area’s original inhabitants, including the games they played and the way they lived; and the Ruta México Espectacular offers Mexican folk art and the Virgin of Guadalupe Chapel.

There are lots of eating options in the park, none particularly cheap, but many good. We suggest that you check out the traditional Mexican restaurants and skip the international food (you came to Mexico for the real thing, right?). El Manglar is probably the most highly recommended, but there are also La Cocina, and Cenas Mexico Espectacular, which is located right next to where the end-of-the-day show is held.

There are snack bars scattered throughout the park that sell cold drinks and simple stuff like hamburgers, and this makes for a slightly cheaper menu than at the full restaurants. You can’t bring food into the park, but you can re-enter if you would like to have a parking lot picnic and then come back. As mentioned above, paying for an Xcaret-plus ticket is a good idea if you know you are going to eat at least one meal here.

Unmissables

You won’t want to miss the incredible water activities available in the park: swimming in underground rivers, snorkeling in the Caribbean, even lying on the beach for a spell – the park’s location make it ideal for water babies of all ages. You also shouldn’t miss the end-of-the-day spectacle, which includes art, dance, music, and lights. It’s an homage to Mexico’s history, from prehistoric times through to today, using music and dance to illustrate the passage of time. The cost of the show is included in every ticket price and it starts at 7 p.m. daily.

Unusual Extras

Xcaret offers a few activities that you won’t be able to get at just any theme park . Though all their optional activities cost extra, if you are looking for a special something to do during your visit, look no further. The Xpá is located in a lagoon surrounded by underground rivers and you have the option of choosing between two different kinds of relaxing massage. The Xcaret Temescal is a ancient indigenous tradition that involves several ritual stages in a sweat lodge to cleanse your mind, body, and spirit, and a cooling swim afterwards. Xcaret also offer wine tasting in their wine cellar, with delicious Mexican wine and food pairings. Adrenalina is a high-speed boat ride out in the Caribbean. There are also a myriad of options for snorkeling, diving, swimming with dolphins and sharks, and visiting underwater landscapes as a couple or a family.

It’s important to get the lay of the land, and for first-time visitors, it’s recommended that you head to the top of the park’s lookout tour to get a sense of the park’s layout. Below is a sneak preview of the park; take a look in advance to help plan your day. You can use credit cards or cash here, and there are ATMs, but we suggest you take you cash out in advance and avoid high transaction fees.

Make sure that you take a look at the day’s shows and events when you arrive, so you can plan you time accordingly. You don’t need to rent a locker if you want to snorkel in the underground rivers, as at the beginning of the route you can lock your things into a bag that only you have a key to, and they will be sent to the end point of your swimming route.

Finally, take time to relax and enjoy the scenery. There is much to see, but don’t spend the whole day running!

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Increasingly we believe the world needs more meaningful, real-life connections between curious travellers keen to explore the world in a more responsible way. That is why we have intensively curated a collection of premium small-group trips as an invitation to meet and connect with new, like-minded people for once-in-a-lifetime experiences in three categories: Culture Trips, Rail Trips and Private Trips. Our Trips are suitable for both solo travelers, couples and friends who want to explore the world together.

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Both experts and travelers say Xcaret is a sort of Yucatán-style Disneyland , a large outdoor "eco-park" filled with an aviary, a dolphin aquarium, a turtle sanctuary and a beach perfect for swimming, diving or snorkeling. The park also offers various excursions like dolphin interactions, stingray encounters, shark swims, snuba tours and speedboat rides. Stay the day at Xcaret then enjoy the evening events, which include a dinner show that showcases more than 500 years of Mexico history through historical reenactments, traditional dance and live music. Xcaret is home to a few dining venues as well.

Past visitors were big fans of Xcaret, noting that the park was filled with attractions, things to explore and activities to enjoy, though some do say it can get very crowded. Some also note Xcaret's admission fees are expensive, but most say it's worth it, calling out the well-maintained exhibits and beach, as well as the pleasant staff. Past visitors recommended setting aside at least one full day to take advantage of Xcaret's attractions and experiences. In fact, some said you could spend two days here and not see the same thing twice. Travelers also note you can save money by purchasing your tickets in advance online. 

Xcaret is located about 6 miles south of Playa del Carmen. If you don't have your own set of wheels, you can reach the park via taxi (fares cost approximately $14 to $15) or by public bus. Buses to the park leave from Playa's main bus station on 5th Avenue. For additional information on Xcaret's attractions and admission costs, check out its  website .

Nearby Hotels

If you're hoping to spend lots of time at Xcaret during your Playa del Carmen vacation, it can help to book a nearby hotel. Options closest to the park include Hotel Xcaret Mexico and Occidental at Xcaret .

The park is open daily year-round from 8:30 a.m. to 10:00 p.m.

Prices for admission vary depending on the ticket you purchase and the number of days you want to spend at Xcaret. If purchased online in advance, tickets start at about $109 for adults and around $82 for kids ages 5 to 11. There are build-your-own package options available and discounts if you book combo packages with photos, add-on activities or admission to its sister attractions. Keep in mind: Not all activities are included in the admission price. You can also add on transportation to and from the park. 

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#1 La Quinta Avenida

U.S. News Insider Tip: Watch out for locals on 5th Avenue who insist they're a waiter at your hotel. These savvy characters aim to trick you into visiting a local shop, where another person is ready to use high-pressure sales tactics on you. – Holly D. Johnson

Playa del Carmen's main street, La Quinta Avenida, runs parallel to the shore and serves as a pedestrian walkway for travelers and locals. The avenue is several miles long and is lined with an assortment of street performers, restaurants, hotels, hostels, condominiums and bars, making it one of the best nightlife spots in the city. 

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Hotel Xcaret Mexico Travel Guide – Escape to Paradise in the Riviera Maya

Hotel Xcaret Mexico provided me with transportation and accommodations for the purpose of this travel guide. This article contains affiliate links at no cost to you.

Recently I took a trip to the Riviera Maya to be among the first ever to visit Hotel Xcaret Mexico both before its official opening and during its opening ceremony. I’ve put together this guide for those who want to escape to paradise but don’t have the skinny on where they can find it.

What is paradise? For some its toes in the sand, exotic birds, and Mai Thais by the sea. others, it’s any place that takes you away from your everyday life.

For me, it’s a place far away from work, but close enough to return to work without being jetlagged, teeming with mythology and folklore, and visually breathtaking. Mai Thais by the sea welcomed.

Tucked away in the Riviera Maya this all-inclusive luxury hotel is benchmarking paradise. Overlooking the Caribbean Sea and surrounded by ancient mythology adventures, it is the first eco-friendly resort built from the ground up in Latin America.

All you have to do is pack your bags to reach there through Cancun Airport Transportation . Leave the rest to them.

Tell you more? Gladly.

Paradise by the Sea — Hotel Xcaret Mexico is a Luxury All-Inclusive Masterpiece of the Riviera Maya

Hotel Xcaret Mexico is the latest addition to the Xcaret family. It’s a magical place where eco-friendliness, sustainability, luxury, and adventure come together offering all-inclusive accommodations to guests traveling to the Riviera Maya.

Its contemporary rustic design blends Mexican culture with an organic, spa-like environment both in the suites and on the property. By day it’s an otherworldly paradise of caves, coves, rivers, and jungle.

By night fire-lit torches and lighting command attention as you are immersed in 360 degrees of ambiance.

When I first arrived back in October for a site visit (pre-opening) I was completely blown away. Quite literally this hotel seemed like a mashup of Avatar’s Pandora and something from a far-off planet in Star Wars. I immediately fell in love with its organic lines and rustic contemporary design.

This place is not only surrounded by water, but the river runs through it offering spectacular views at every turn. Still, I had no idea what it was truly like until my recent overnight visit for its opening ceremony when I had the opportunity to stay for two evenings.

At this point, I was already sold on the ambiance of the property, but arriving would prove outstanding hospitality and comfort. From my bathrobe to my mojitos, every single thing was perfect.

It truly is paradise, and one I’ll be visiting for the rest of my life. If you’re planning a trip, here is just about everything you need to know about Hotel Xcaret Mexico.

A Travel Guide to Earth’s Newest Magical Paradise

Everything flows® at hotel xcaret mexico.

EVERYTHING FLOWS® is the hotel’s service culture. From arrival to departure a team of hospitality specialists strives to anticipate your needs with the best of Mexican hospitality supported by avant-garde technology.

Just lay back and enjoy this experience.

• Scheduled airport shuttle*
• Semi-private and private transportation available*
• 24 h room service
• Wi-Fi included
• Scheduled transportation to Experiencias Xcaret’s Parks and Tours
• Babysitting*
• Guest Service Manager to coordinate your activities*
• Pool Concierge and Butler Service in Casa Fuego, Casa Tierra, and Casa Agua

*Charges and/or restrictions may apply, upon the booked experience accommodation

What type of suites are available?

The hotel offers a variety of accommodations to include regular, junior, swim-up, and master suites with garden, sea, pool, and river views.

Suites include:

• Espresso coffee machine featuring authentic Mexican Coffee
• Mexican style hammocks on the balcony
• Vanity mirror
• Robes and slippers (only for guests at Casa Tierra, Casa Fuego and Casa Agua)
• Iron and ironing board
• Security box
• WiFi included
• In-room amenities
• Air conditioning
• 55” flat-screen TV

What’s included in their all-inclusive?

Could you imagine going to an all-inclusive resort and never having to worry about paying more money for parks?

The hotel’s All-Fun Inclusive® program means that as long as you are a registered guest, you automatically have unlimited access to Xcaret Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, and Xenses, as well as deluxe Tours to Xenotes and Xichen, with dining plans and round-trip transportation, included.

So you and your family need only worry about packing your bags and booking your flights. Hotel Xcaret Mexico will pick you up from Cancun airport (extra fee) and deliver you to paradise.

And when you’re ready to visit one of their parks, just call the front desk and they will arrange transportation for you.

Wait, what are Xcaret Parks and Tours?

If you’ve been following my adventures then you’ve likely seen that I’ve been working with Xcaret Parks for years now. Xcaret Parks and Tours are eco-archaeological parks set in the natural landscapes of the Riviera Maya where the jungle meets the sea.

Wrapped in underground river systems, waterfalls, caves, and cenotes, Xcaret Parks offer unforgettable experiences rich in the culture and ancient mythology of Mexico. Each park is like a magical jungle adventure where no expense is spared on details.

You could find yourself in underground caves, beside waterfalls or rope swinging into a crystalline river. The adventures are countless.

Here’s a brief summary of each park:

Xcaret Park — Cultural heritage and love for the environment await you in one of the best family theme parks in the world. Delve into the trails of Xcaret to discover how the Mayan jungle and culture of Mexico combine in more than 50 attractions.

Located on the seashore in the Riviera Maya , Xcaret is truly a magical place.

Check out my photo journal of Xcaret Park or my Day of the Dead Festival experience from last year.

Xplor — 65 million years ago a 10 km-diameter asteroid struck the Yucatan peninsula. Over millions of years, nature sculpted the underground landscape of caves, caverns, and rivers. Miraculous stalactites and stalagmites began taking shape creating stunning underground decorations and exposing precious fossils.

In this adventurous eco-archaeological setting you can experience six activities: zip-lines, amphibious vehicles, rafting and swimming in underground rivers, and spelunking, and a hammock splash.

Check out my last adventure to Xplor here .

Xplor Fuego —  After sunset, Xplor Fuego takes Xplor to another level that invites you to discover new adventures to the scene of fire-lit torches, fireflies, bonfires, and stars that light up caves, paths, and bridges.

Zipline at sunset, venture into the dark jungle, plunge into refreshing waters of an underground river, or just enjoy the atmosphere of the jungle at night.

Xenses —  15 activities will take you on a fantastic journey through air, land, and water to revive your senses and awaken those you didn’t know you had. This is an experience full of challenges for your mind and body in a world of sensations.

Harmonize your senses as you journey through caverns, gardens, a town, rivers, waterfalls, and much more. It’s an attraction unlike any I’ve ever experienced before.

Check out our associate Editors Nia and Tim’s adventure to Xenses here .

Xilco Milco — Your party night out in Cancun and Riviera Maya! Live the joy of the Mexican culture, customs, and traditions through music, dance, games, and food in an excursion onboard colorful party barges across unique scenery from Mexico accompanied by family, friends and an animated host.

Xenotes Tour — Cenote is Mayan for “cave with water”. These caves are deep and filled with water from underground rivers. Ancient Mayan communities had a strong connection with cenotes, as it was their source of water and the entrance to the underworld.

A professional tour of four different types of cenotes in the heart of the Mayan jungle will challenge you as you descend by assisted rappel to a wonderful turquoise blue water cenote, sheltered by an ancient cave. You will be refreshed as you zip line into a cenote and you will feel adventurous as you kayak through a magical cenote of exotic vegetation and stone walls.

Xel-Há — Imagine a magical seaside paradise steeped in mythology and lore. This nature lover’s dream is a natural aquarium that sits on the Caribbean Sea in the Riviera Maya and is a model for sustainable tourism development.

Ancient Mayans baptized this site with the name Xel-Há which means, “where water is born.”

Legend says that Xel-Ha was created by Mayan Gods. Pleased with its beauty, they permitted mortals entry to their paradise. But first, the Gods appointed three guardians to care for it:

Huh, the Iguana, Guardian of the Land, Chuc Kay, the Pelican, Guardian of the Air, and Kay Op, the Parrotfish, Guardian of the Water. It is said that these guardians still protect and care for the Park and everyone who comes to visit.

Check out my last adventure to Xel-Ha here .

Xichen Tour —  Three spectacular archaeological ruins of ancient Maya and two mysterious cenotes can be toured with Xichen Tours to include; Chichén Itzá , Tulum, Cobá, Zací Cenote and the Sacred Blue Cenote at Ik’kil as well as La Casona, an 18th-century colonial mansion.

Chichén Itzá is an ancient Mayan city known for being the first one to worship the feathered serpent god, Kukulcán. Its main building, the Pyramid of Kukulcán or El Castillo, is an exact three-dimensional calendar, perfectly represented throughout its structure with the number of days, weeks, months, and years, which we use to this day.

It is the most representative icon of Mayan culture . Nearby the Pyramid of Kukulcán you will see “The Sacred Cenote” for the remains and jewelry discovered inside confirm that it was used for religious ceremonies in honor of the rain god.

Tulum is the only archaeological site built beachfront and is the best-preserved. Its natural beauty paired with architectural magnificence draws spectators and is heavily photographed.

Cobá is home to the tallest Mayan pyramid in the Yucatan and the second tallest in the Mayan world. The pyramid of Nohoch Mul measures 138 feet, the equivalent of a 10-story building. Here you can find the famous “end of the world” inscription, the Stela One.

Zací Cenote is one of the largest, most impressive open cenotes in Yucatan . It is located a few blocks from the main square of Valladolid and it is the place where the legend of the love of Zac Nicté and Hul-Kil arose.

Sacred Blue Cenote at Ik’kil allows you to immerse yourself in waters once only accessible by Mayan kings. Surrounded by trees and lush vegetation falling like waterfalls you’ll find yourself in 131 feet of crystal clear waters, ideal for swimming and admiring goldfish, catfish, even small turtles.

La Casona is an 18th-century colonial mansion once owned by a governor of Yucatan, General José Iturralde Draconis. Here past splendor is combined with the mixture of flavors of the present as guests are invited to admire its architecture and culinary delights of pre-Hispanic ingredients such as corn, achiote, pumpkin seeds, and habanero chile, with those brought from distant lands like garlic, pork, chicken, and almonds.

What Can Kids do?

Little kids can learn about Mexican culture as they enjoy a wide array of activities that have been specially designed to let their imagination and creativity run free.

There is a Kid Zone for younger kids and a teenager zone for older kids. So, you can sit back and get some much-needed you time. There is also a place for teens to hang out and a kid ‘s-only only pool.

What’s Casa Fuego all about? The adults-only section of the resort

Casa Fuego is a seaside building with a rooftop bar designed for adults only. This means no kids around for those looking for peace and quiet.

Let’s talk about dining!

Ten restaurants and eight bars at Hotel Xcaret Mexico will prove mouth-watering as you’re taken on a culinary journey across the globe. Elegant Mexican-inspired ambiance, Asian-inspired contemporary design, ancient Mayan-inspired seaside eateries, and romantic cave dinners are just some of the scenes that you’ll find on the property.

And need I even tell you how fabulous swim-up bars are?

Among the many amazing restaurants on-site, several stood out to me for their incredible food, convenience, and atmosphere. The El Mercado Restaurant which is the main go-to spot for buffet-style breakfast, lunch, and dinner offers farm-to-table ingredients and a chef who will make your food fresh.

There were a lot of options here for anyone with special dietary needs as well, including fresh seafood.

I also love the atmosphere and outdoor seating option. Xin-Gao also delighted my senses with ambiances and delicious Asian offerings like Hibachi and sushi.

La Trajinerawon my heart for its location by the sea, view of one of the hotel’s infinity pools, and the option to strip down into my bathing suit and hit the swim-up bar immediately after. The fact that my server told me I was “his Queen” didn’t hurt either.

Holding a special spot on my list is Ha.  This contemporary dinner restaurant   invites guests (at an extra cost) to enjoy a water vortex, a unique cocktail bar, and a private cava and dining room. But even more appealing are the culinary masterpieces created by Executive Chef Carlos Gaytán.

Gaytán, known as Mexico’s first Michelin Star chef , owns and operates Mexique Chicago and is also the third placeholder for America’s Top Chef. I had the chance to meet Chef Carlos and enjoy his distinctive offerings to which I was officially addicted and am now considering dinner in Chicago.

Yeah, it was that good.

Additional Adventures and on Site Amenities

You don’t have to leave the hotel to have an adventure. You can spend the day kayaking in the hotel’s turquoise river, jump out and explore caves or relax in a riverside hammock.

Or maybe you’d rather hike in the jungle? After a long day of relaxing, why not relax more at the hotel’s spa where you can get hydrotherapy, massages, facials, and even sit in a traditional Mayan cave sauna. If you’re really dedicated, make your way over to their massive gym equipped with every Life Fitness machine you can imagine.

Watch My Hotel Xcaret Video Here:

Check out My Photo Journal!

First impressions — the check-in area .

The Property

When the Sun Goes Down

Practical Advice

Be sure to pack clothes for resort casual wear, resort dress wear, adventure wear and multiple bathing suits. You’ll also want that backup charger for your phone so you can be sure to always get a photo (there are many places to be inspired).

Also, I highly recommend you get a waterproof case for your phone so you can adventure on. Sandals and comfortable footwear is recommended for both the hotel and the parks. Also, bring a small backpack for day trips.

Here are some of my favorite travel items for Xcaret Parks and this hotel:  

Click the image to shop on Amazon

Heavy-duty backup charger slim like phone

Waterproof daypack for traveling

Women’s waterproof Sketchers

Waterproof Crocs for kids

This hotel just changed the escape to paradise game for American travelers. Direct flights to Cancun will get you to the otherworld-like paradise in no time and leave you refreshed and ready to face the world (rather than jet-lagged and in need of a vacation from your vacation).

Take a trip to the Riviera Maya and find out why this hotel is my number one favorite in the world.

Christa Thompson is the Founder and Chief Editor of The Fairytale Traveler. She started traveling the world in 2003 when she attended a summer abroad study at the University of Cambridge in England. Since then, her wanderlust has been fierce. Her three passions in life are her son, traveling, and being creative. The Fairytale Traveler brand gives Christa the opportunity to do all of these things and to live intentionally every day. "It's never too late to believe in what you love and to pursue your dreams." -Christa Thompson

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29 comments.

I am here freezing and trying to work and then you show me this amazing resort. I want to go yesterday and leave it all behind. I love the restaurants,views and amenities and would go in a nanosecond.

That has to be the most beautiful hotel I’ve ever seen. It really does look like a giant blue cat person connected to a horse by their ponytail is going to run across the picture at any second.

WOW! Talk about paradise. I would absolutely LOVE to go stay there someday.

Wow, the an amazing place to stay. All of the photos are absolutely gorgeous!

I want to vacation here! I love that they offer babysitting, and there is an adults only section. I also want to do some xploring of the underground caves and caverns. That sounds so interesting.

I was just reaching places to go in Mexico and this place look stunning! I am so going to look into this for our next trip!

How absolutely stunning is this place! I love the whole location and everything that’s inside it! I think it’s perfect for a week long holiday that you’ve been dreaming of. It’s definitely worth going to.

We are still deciding on if we want to hit up Mexico or the Bahamas this year. I think you have me sold on Mexico with a stay at the Xcaret! What a stunning place to unwind!

Wow, the kids activities look amazing. It could be a wonderful family vacation.

OMG. I see all photos and I want to be there! I feel so sorry for myself, feeling under the weather (with the flu), and all bundled up to keep myself warm. Oh, that catwalk like pool. That resort is paradise!

oh em gee! i am looking at these pictures and i am like “i need to go there” this hotel looks so amazing! everything! the food, the place, the rooms!

This place is gorgeous! It is incredible they provide babysitting but I would be a little nervous to just leave my child behind in another country. You images are incredible! I want to leave today! 😉

This is absolutely AMAZING. I think you’ve found my idea of heaven, how beautiful is this! All your pictures are gorgeous and with each one I want to go more and more! I’m writing this place down and I’ll hope one day I will be lucky enough to visit!

What a GORGEOUS resort!! I was in Mexico last year in Riviera Maya and this just brought back sooooo many wonderful memories. ❤️

Xx, Aïchatou Bella

Wow!!! That is such a breathtaking place to visit with the whole family. The beautiful scenery is so fulfilling. I will definitely add this to my travel lists.

I have always heard great things about hotels in Riviera Maya! This one is probably my new favorite! It looks PERFECT for a nice long vacation! I definitely would love staying there lol

Wow all of these amenties! What a fun trip!

This hotel looks simply beautiful and amazing! Definitely looks like a true paradise I would definitely love to stay here for all it has to offer. Thank you for sharing!

Lovely article with beautiful snaps ; much appreciated by https://travelbourne.com/ .

Whoah! I’m finding it hard believing the resort is real. Riviera Maya is so beautiful. Plus it’s in Mexico. I got to see it soon.

I think I should live here why just vacation? Seriously, this is the most beautiful place I have ever seen and you captured it so well! From the rooms to the restaurants purely beautiful and the lands make me want to be there now, out of this dreary NY winter and into that beautiful warm place. A section for just adults captured my attention as well. I love my grandchildren but there is nothing like peace and quiet.

Wow, this place is gorgeous. All of the food looks amazing too. I need to vacation here immediately.

Wow! gorgeous place. This hotel has a ton of amenities and I can see myself totally relaxing here! You have captured some really good photographs.

Extremely helpful info and the shots are awesome- thanks for sharing this!

A really very detailed article and lots of beautiful images. Infact I learned how to plan a detailed guide based on the style of writing used over here. Thank You.

Thank you so much!

WOW!! Christina first let me tell you how awesome are your photos!! I could literally sense everything of the resort! I really enjoy reading everything you had to say of this great experience!! I really want to make a reservation into this hotel it seem very pretty and the best of all it’s the touch of nature that you can feel, also that you can enter into de parks of Xcaret or Xel – Ha or Explor it’s a great bonus, i would love to go as soon as possible to be part of this experience!

Thank you so much! I hope you get there! It’s an incredible place!

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Best Time to Visit Xcaret in Mexico (2024 Guide)

Planning a trip to Mexico and considering a visit to Xcaret? You’re in for a treat! Xcaret is one of the best theme parks in Mexico’s Riviera Maya, offering a wide range of activities and attractions for visitors of all ages.

I’ve been living in Mexico for the past year and have had the pleasure of visiting Xcaret. It’s a great destination that will provide unforgettable memories for your vacation.

But when is the best time to visit Xcaret? Let’s explore the different seasons and key factors to help you make an informed decision.

Best Time to Visit Xcaret

For me, the best time to visit Xcaret is April. The weather is perfect and crowds aren’t terrible.

But the best time to visit Xcaret for you depends on several factors: weather, crowds, and special events. Knowing what to expect from each season can help you decide when the best time is for your visit.

Overview of Xcaret

Xcaret is an extraordinary ecological and cultural theme park located in the stunning Riviera Maya region of Mexico. It is considered one of the top attractions in the country, offering visitors a unique and immersive experience that combines nature, history, culture, and entertainment.

Xcaret Park is named after the nearby archaeological site of Xcaret, which was once a significant Mayan trading port. Today, Xcaret showcases the rich heritage and biodiversity of the region in a captivating way.

It spans over 200 acres of lush jungle, pristine beaches, and underground rivers, providing a diverse range of activities and attractions for all ages.

One of the highlights of Xcaret is its emphasis on ecological conservation and sustainable practices. The park is home to various conservation programs and supports the protection of local flora and fauna, including endangered species.

Visitors can see the park’s commitment to environmental preservation through interactive exhibits and educational presentations.

For nature enthusiasts, Xcaret offers breathtaking natural wonders. Visitors can explore underground rivers and swim in crystal-clear cenotes, which are natural sinkholes unique to the Yucatan Peninsula.

Snorkeling and diving opportunities abound, allowing guests to observe a variety of marine life and coral reefs in the Caribbean Sea.

The park also celebrates Mexican culture and traditions through live performances and cultural displays. The “Xcaret Mexico Espectacular” show showcases the history of Mexico through music, dance, and folklore.

Visitors can experience traditional ceremonies, visit a replica of a Mayan village, and interact with local artisans to learn about their crafts.

Animal lovers will delight in the park’s wildlife exhibits, including a butterfly pavilion, a jaguar island, and a sea turtle conservation area. Xcaret is committed to animal welfare and offers educational experiences that promote understanding and respect for these creatures.

In addition to its natural and cultural offerings, Xcaret provides numerous recreational activities. Visitors can enjoy thrilling adventures such as zip-lining, snorkeling with sharks and stingrays, and exploring a replica of a Mayan jungle trail.

There are also relaxing options like floating along the underground rivers or lounging on pristine beaches.

Xcaret takes pride in its culinary experiences, featuring a wide range of restaurants offering delicious Mexican and international cuisine. From traditional dishes to gourmet delights, visitors can savor a variety of flavors while enjoying the park’s scenic surroundings.

Overall, Xcaret is a truly remarkable destination that seamlessly blends nature, culture, and entertainment. It provides a memorable and immersive experience for visitors, showcasing the beauty and richness of Mexico’s heritage and biodiversity.

Whether you’re seeking adventure, relaxation, or cultural immersion, Xcaret offers something for everyone and is a must-visit attraction in Mexico’s Riviera Maya.

Xcaret Weather

The weather in the Yucatan Peninsula, where XCaret is located, can vary throughout the year. It’s essential to take into account factors such as average temperature, rainfall, and the occurrence of tropical storms or hurricanes. By considering these elements, you can plan your visit to Xcaret accordingly.

High Season (December – April)

If you prefer to visit when the weather is consistently warm and the skies are clear, the high season from December to April might be the perfect time for you.

During this period, the average high temperatures range from 80 to 90 degrees Fahrenheit, making it ideal for enjoying water activities such as snorkeling , swimming in the underground rivers, and exploring the coral reefs.

However, it’s important to note that this is also the peak season, and the park may be more crowded than usual, especially in January. It’s advisable to book your Xcaret tickets and hotel accommodations well in advance to secure your spot.

Low Season (May – November)

If you’re looking to avoid crowds and score a great deal, the low season from May to November might be the right choice for you. However, keep in mind that this period coincides with the rainy season and hurricane season in the region.

The wettest months tend to be September and October , with higher chances of rain. Although rainy days can limit some outdoor activities, Xcaret remains open, and there are still plenty of cultural activities, live music, and shows to enjoy. Plus, you’ll have the advantage of lower hotel rates and fewer people, providing a more tranquil experience.

Shoulder Season (April/May & October/November)

The shoulder seasons, which fall between the high and low seasons, offer a balance between good weather and fewer crowds. The months of April and May, as well as October and November, are considered the shoulder seasons in the Yucatan Peninsula.

During these times, you can expect pleasant temperatures and limited chances of rain. It’s an excellent time to explore Xcaret and enjoy the different attractions without the peak season crowds. Additionally, you might find more favorable rates for hotels and Xcaret tickets.

Special Events and Celebrations

Xcaret in Mexico is not only a place of natural beauty and cultural immersion but also a venue for special events and celebrations. Throughout the year, the park hosts a variety of exciting and unique experiences that add an extra touch of magic to visitors’ journeys.

Here are some of the special events and celebrations you can expect to encounter at Xcaret.

Xcaret Mexico Espectacular (Daily)

This nightly show is a grand celebration of Mexican culture and history. With over 300 artists, including dancers, musicians, and actors, the performance takes guests on a journey through time, showcasing the country’s rich traditions and folklore.

Colorful costumes, vibrant music, and breathtaking performances make it an unforgettable experience.

Sacred Pre-Hispanic Journey (Last Friday & Saturday of May)

This unique event recreates the ancient Mayan pilgrimage to the island of Cozumel . Hundreds of participants, dressed in traditional Mayan attire, paddle across the Caribbean Sea in canoes, just as their ancestors did centuries ago.

The journey culminates in a celebration, where visitors can witness the rituals, dances, and ceremonies that bring the pilgrimage to life.

Independence Day (September 15)

September 15th marks Mexico’s Independence Day, and Xcaret joins in the nationwide celebrations. Guests can witness the “Cry of Independence” ceremony, where the Mexican President reenacts the historic call for freedom.

The park is adorned with patriotic decorations, and visitors can enjoy traditional music, dance performances, and fireworks to commemorate this important occasion.

Festival of Life and Death Traditions (October 30 – November 1)

Xcaret pays homage to the revered Mexican tradition of Day of the Dead (Dia de los Muertos), a beautiful celebration of life and remembrance. During this event, the park transforms into an enchanted realm, adorned with marigolds, colorful decorations, and altars dedicated to loved ones who have passed away.

Visitors can witness traditional ceremonies, art exhibitions, and theatrical performances that capture the essence of this meaningful cultural celebration.

Xcaret Posadas (December)

Posadas are cherished Mexican celebrations held in the lead-up to Christmas. Originating from the arrival of friars in the 16th century, they have evolved into a beloved tradition.

These festivities reenact the pilgrimage of Mary and Joseph in search of a birthplace for Baby Jesus. The celebrations culminate with piñatas brimming with delightful surprises.

These special events and celebrations at Xcaret provide visitors with an opportunity to immerse themselves in the rich cultural heritage of Mexico.

Whether it’s witnessing captivating performances, participating in traditional ceremonies, or enjoying seasonal festivities, these events enhance the already incredible experience of exploring the park’s natural wonders and attractions.

Things to Do at Xcaret

Xcaret is an incredible eco-archaeological park located in the Riviera Maya, Mexico. With its breathtaking natural beauty and diverse range of activities, Xcaret offers visitors a unique and memorable experience. Here are some of the things you can do at Xcaret:

Whether you’re a nature lover, history enthusiast, adventure seeker, or simply someone looking to relax and enjoy the beauty of the Mexican Caribbean, Xcaret offers an array of activities and experiences that will leave you with lasting memories.

Tips for Visiting Xcaret

Here are a few tips to enhance your visit to Xcaret:

• Buy your admission ticket in advance : Buying your ticket ahead of time allows you to secure your entry to the park and ensures a smooth and hassle-free experience. Xcaret is a popular attraction, and during peak seasons or special events, there can be a high demand for tickets. By purchasing in advance, you can avoid long queues at the ticket office and guarantee your spot.
• Plan your day to ensure you don’t miss anything: Xcaret offers a ton of things to do. By pre-planning what you most want to see, you’ll ensure your visit to Xcaret is the best it can be.
• Bring your own snorkel gear: While Xcaret provides life jackets and equipment for rent, bringing your own snorkel gear allows you to explore the underwater world at your leisure.
• Stay hydrated: Xcaret sells water throughout the park, but it’s advisable to bring water bottles to stay hydrated during your visit, especially in the warm weather.
• Check weather forecasts: Stay updated on weather conditions, particularly during the rainy season and hurricane season. It’s always a good idea to have a backup plan if inclement weather arises.
• Take advantage of unlimited access: If you’re staying at Hotel Xcaret Mexico or Hotel Xcaret Arte, you’ll have unlimited access to Xcaret and other Grupo Xcaret parks. Make the most of this perk by exploring Xcaret at different times of the day.

Getting to Xcaret

Getting to Xcaret is relatively easy due to its convenient location in the Riviera Maya . It’s close enough for a day trip from Cancun, Cozumel , Playa del Carmen, or Tulum. Here are a few common ways to reach Xcaret:

• By Car: If you have a rental car or prefer to drive, you can reach Xcaret by taking Federal Highway 307, which runs along the eastern coast of the Yucatan Peninsula. Xcaret is located approximately 46 miles south of Cancun and about 4 miles south of Playa del Carmen. The park provides ample parking facilities for visitors.
• By Shuttle or Tour: Many hotels and tour operators offer transportation services to Xcaret. You can book a shuttle or join an organized tour that includes transportation to and from the park. This option is convenient and often includes additional perks such as a guide or discounted admission.
• By Public Transportation: Public buses are another affordable option to reach Xcaret. In Playa del Carmen, you can take a colectivo (shared van) or a local bus heading south along Federal Highway 307. Buses regularly pass by Xcaret, and you can ask the driver to drop you off at the designated stop.
• By Taxi: Taxis are readily available in Cancun and Playa del Carmen. You can hail a taxi and request to be taken to Xcaret. Ensure you agree upon a fare beforehand.

No matter which transportation option you choose, it’s advisable to check the operating hours of Xcaret and plan your visit accordingly. The park is well-signposted, making it easy to navigate once you arrive.

Frequently Asked Questions: Best Time to Visit Xcaret

Should i buy my ticket to xcaret in advance.

Yes, it is highly recommended to purchase your ticket to Xcaret in advance.

What are the park’s opening hours?

Xcaret is generally open from 7:00 am to midnight. However, it’s advisable to check the park’s official website or contact their customer service for the most up-to-date information on opening hours as they may vary.

Are there any age restrictions for visiting the park?

Xcaret is suitable for visitors of all ages. There are activities and attractions available for children, families, and adults alike. Some activities may have age or height restrictions for safety reasons, but there are plenty of options for everyone to enjoy.

What should I bring with me when visiting the park?

It is recommended to bring comfortable clothing and footwear, swimwear, sunscreen, a hat, sunglasses, and a camera. Don’t forget to bring extra cash or a credit card for food, drinks, souvenirs, and any additional activities you may want to participate in.

Can I bring my own food and drinks into the park?

Outside food and beverages are not permitted in the park. However, Xcaret offers a wide range of dining options, including restaurants and snack bars, where you can enjoy a variety of delicious meals and refreshments.

Are there locker facilities available?

Yes, locker facilities are available for rent at Xcaret. You can safely store your belongings while you explore the park and participate in activities. Locker rentals usually require a small fee and may be available on a first-come, first-served basis.

Can I bring my own snorkeling or diving gear?

Yes, you are allowed to bring your own snorkeling or diving gear to Xcaret. However, if you prefer not to bring your equipment, you can rent snorkeling gear at the park’s rental facilities.

Is there an additional cost for participating in the park’s activities?

While the general admission ticket covers access to most attractions and activities within the park, there may be additional costs for certain experiences or services, such as dolphin swims, spa treatments, and certain dining experiences. It is advisable to check the park’s website or inquire at the ticket office for detailed information on additional costs.

Are there any special considerations for visitors with disabilities?

Xcaret strives to accommodate visitors with disabilities. The park provides accessible facilities, including ramps and accessible restrooms. Wheelchairs are available for rent, and certain attractions and activities are designed to be accessible. It is recommended to contact the park in advance to discuss specific needs and to ensure a comfortable visit.

What is the one thing I should not miss at Xcaret?

The one thing you should not miss at Xcaret is the spectacular Xcaret Mexico Espectacular show, which takes you on a journey through Mexico’s history, traditions, and folklore with colorful costumes, traditional music, and mesmerizing performances.

Wrap-Up: Best Time to Visit Xcaret

No matter when you decide to visit Xcaret, remember to consider the weather, plan ahead, and make the most of your time in this tropical paradise. Enjoy the blue waters, explore the butterfly garden, immerse yourself in the Mayan village, and don’t miss the captivating night show.

Xcaret is a great place to experience the best of the Mexican Caribbean and create lasting memories of your trip.

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Pro Tips for Your Mexico Trips

Do i need travel insurance.

YES . No matter when you visit Mexico, don’t forget to buy travel insurance. It’s a small price to pay for peace of mind. If you need it once it will pay for itself many times over. I highly recommend Safety Wing . They have a proven track record for customer satisfaction and a variety of coverage levels.

Is it safe to rent a car in Mexico?

YES. Renting a car in Mexico is not only safe, but it’s a great way to explore. Discover Cars is hands down the best rental car company . They check international and local companies to get you the best rates.

Will my phone work in Mexico?

Maybe  — It depends on your company, so check with your provider. If you don’t have free service in Mexico, the least expensive option is to buy a Telcel SIM card . As Mexico’s largest carrier, Telcel has the best coverage of any Mexico SIM Cards. I have one and it’s been a lifesaver.

You can also get an eSIM. Airalo has coverage in over 200 countries/regions, including Mexico.

What’s the best way to book my Mexico accommodations?

For Mexico hotels,  Booking.com is the best site , but for hostels,  check out Hostel World . If you’re considering a Mexico Airbnb, don’t forget to  check VRBO , which is often cheaper with more options.

What do I pack for Mexico?

  My Mexico packing list has all the info you need on packing for your trip to Mexico.

What’s the best site for great deals on flights to Mexico?

For finding cheap Mexico flights, I recommend using Skyscanner .

Do I need a visa for Mexico?

Probably Not . U.S., Canadian, and most European passport holders don’t need a visa for Mexico. To verify if you’ll need a Mexico travel visa  check the Mexican Consulate’s website. For assistance with all your worldwide visa questions, check out iVisa .

Sherry Arkfeld is a digital nomad, travel blogger, and copywriter living her dream of being able to work from anywhere in the world while exploring new places with her little dog, Shelby. Sherry is passionate about sharing her experiences to help other travelers and digital nomads. Sherry and Shelby are currently traveling slowly around Mexico with plans to eventually go (almost) everywhere.

My Honest Review of Hotel XCaret Mexico

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Hotel XCaret Mexico

First and foremost, Hotel XCaret is stunning.  The buildings blend seamlessly with the flora and fauna of the Yucatan’s landscape.   The jungle, lagoons and rivers flowing throughout the resort make you feel like you are miles away from civilization.  The hotel itself is located about one hour south of Cancun in Playa Del Carmen.

Hotel XCaret is a large scale resort with 900 rooms, although it doesn’t feel that large.  The resort is spread out and designed in a way where it never feels crowded.  During our week we never waited in line for a meal or had a problem finding a pool or beach chair.  We had no problems with loud rooms or even having to wait for an elevator.

The resort has 11 restaurants, 13 pools, and an extensive beachfront lagoon that is perfect for kids and adults alike.  We especially appreciated the beach lagoons considering much of the Cancun area is plagued with seaweed that is currently congesting the nearby beaches.  There was no seaweed to speak of here.

The pools and  beach both have drink service.  However, there isn’t any food service, which we kind of missed.  There were times when we wished we could order some snacks by the pool instead of having to pack up and head into a restaurant.  They do however have quick-serve food carts around the pool areas serving things like burgers, crepes, elote, and ice cream. You just need to go to them instead of them coming to you.

All Fun Inclusive

Hotel XCaret takes the all-inclusive concept to a whole new level.  They consider themselves an “all-fun” inclusive, which means so much more is included here than at a traditional all-inclusive resort.  A stay at Hotel XCaret includes unlimited access and round trip transportation to all of the nearby parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.  In addition to the parks, excursions are also included to places like Tulum, Chichén Itzá, and Isla Mujeres.

The only problem I faced with all of these activities and options was feeling the need to try to fit them all in.  Once I realized that there was no way to do it all in one week, I planned out what we were most interested in doing and went from there.  During our stay we visited Xplor Fuego, XCaret, Xel-Ha, Tulum and Xenses.  We also felt it was important to make sure we planned a few days to also relax and enjoy the resort.

Accommodations

The rooms are spacious and nicely appointed.  Our room had two queen beds and a pull out couch, which gave our family of four plenty of room to sleep.  The rooms have somewhat of an open concept when it comes to the bathroom area.  The sink and whirlpool tub are in the room, while the toilet and shower are tucked away behind a sliding mirror.  I wasn’t the biggest fan of the room’s layout, especially since we were traveling with our kids.  Having the sink in the sleeping area makes it hard to do things like washing hands and brushing your teeth without waking everyone up.  The room could also be better when it comes to storage.  The drawers and closet provided barely enough room for our clothes. The accommodations seem to be more for double occupancy, not quadruple.

Halfway through our stay, we decided to splurge a little and upgrade our room.  We switched from an ocean-view suite to a jump-off river suite.  I have to admit that this was a great decision.  It didn’t only give us the chance to experience an entirely different section of the resort, but it also gave us the ability to enjoy the lagoons and river straight from our room.  If you can, I highly recommend booking one of these rooms.  These rooms are different from the swim-up suites.  The swim-up suites give you direct access to a pool, while the jump-off lagoon suites give you direct access to the ocean-fed lagoons and rivers.

The resort has 11 restaurants plus a 24-hour room service.  The room service is actually quite fabulous.  We enjoyed many breakfasts out on our patio overlooking the lagoon while watching the fish swim by.  It’s also worth noting that the resort also offers lots of vegan and vegetarian choices, including Bio, their fully vegan restaurant.

During our week-long stay, we tried six of the eleven restaurants.  I can honestly say that we never had a bad meal or experience, although my husband did end up eating a bowl of bugs, but that was his choice.  He didn’t realize that chapulines in Spanish translates to fried grasshoppers! It was dark inside the restaurant and he just kept popping them in his mouth until my daughter yelled out, “I think those are bugs!”  Oh well, to be honest, he said even the grasshoppers were quite good.

Is Hotel Xcaret Kid Friendly?

You bet it is.  Hotel XCaret Mexico is open to all ages.  However, its sister resort, Hotel XCaret Arte, is adults-only.  My kids are 12 and 15 and they absolutely loved everything about Hotel XCaret Mexico.  They were able to do as much or as little as they wanted.  My only complaint is that the game room requires an adult present for anyone under the age of 18.  That was a bit of a bummer since my husband and I were looking forward to a little alone time while the kids played.

Travel Sustainability and Cleanliness

I feel it’s worth mentioning Hotel XCaret’s commitment to sustainability.  Hotel Xcaret México received the EarthCheck certification for Planning and Design in 2017, making them the first hotel on the American continent to receive this international award before its opening.  You won’t find things like single-use plastic water bottles here.  Instead, you will find purified water in reusable glass bottles.   Now that I’m thinking about it, I don’t recall seeing any single-use plastic at all during our trip.

I also wanted to point out something that is really important to me when I’m staying at a hotel or resort, and this is cleanliness.  Nothing can ruin a vacation quicker than feeling dirty or seeing garbage all over.  I was absolutely impressed by the cleanliness of this resort — especially considering the resort was at capacity and it was spring break.  Everything was absolutely pristine.

Would I Go Again?

This is solid yes!  While I love to visit new places when I travel, I would definitely vacation at Hotel Xcaret again.  I feel like we barely scratched the surface of things to experience at this resort.  Despite all of the amazing things Hotel Xcaret gets right, there were some things I would like to see improved upon.  First, I would like to see a bigger variety of room options with different layouts, which I know is a pretty big ask. On the easier side, pool-side food service with a selection of easy-to-eat-by-the-pool and kid-friendly options would be amazing.  Despite these minor inconveniences, the plusses greatly outweighed the minuses we experienced during our stay.  We would most definitely visit Hotel XCaret again.

Mom of two and seeking sanity in the everyday. Let’s chat about family, school struggles, travel, and living our best life. Located in the San Francisco Bay area.

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Best Places to Relax at Disneyland

I agree. It is a beautiful resort with great resteraunts, and the animals and birds were amazing. It was our first visit and our family was very pleased with everything the resort had to offer.

Since you can’t go to Xcaret/Arte’s beach (ocean), is there anywhere that is safe enough to get into the ocean without all the rocks? Seems as though the whole beach along the ocean is large rocks.

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Our Visit To Xcaret Park: Tickets, Tips, Photos and More

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We just returned home from a wonderful Spring break in Mexico! We split our time between an all-inclusive resort near Cancun and an Airbnb in Playa del Carmen. While in Playa del Carmen, we took a few day trips and even spent the day at  Xcaret Park . It’s one of our favorite places, and today, I want to share my Xcaret tips, how we buy our Xcaret park tickets, and more with you! 

This post is specifically about the park Xcaret, which we have now visited twice. This group also owns the new Xcaret Hotel and several other nearby parks, such as XPlor, Xel-Ha, Xenses, Xavage, Xoximilco, and more. These are located all over Quintana Roo. I have heard many great things about the  Hotel Xcaret Mexico  all-inclusive resort. 

So, let’s get started! 

Xcaret Park

Xcaret  is a large ecological park located in the Riviera Maya. It is home to three natural rivers (some parts underground), ancient ruins, and a beautiful coastline. Additionally, there are animal habitats and encounters, snorkeling, cultural experiences, great shows, and so much more!  

Xcaret opened in 1990 and is celebrating its 35th anniversary! It’s not all waterpark or theme park. But don’t expect it to be a Mexico Disneyland!  It’s truly an eco-adventure park.  There are over 50 natural and cultural attractions at Xcaret in Mexico. 

This cultural theme park is truly a destination in itself, and I recommend a day at Xcaret to anyone visiting the Cancun, Playa del Carmen, or Tulum areas. And make sure to budget the whole day because you will not run out of things to do.  On both of our visits to Xcaret, time flew by as we enjoyed the natural water activities.  I will say that we enjoyed it when the kids were younger but loved it now that they are 13 and 15.

Check out  this cute Instagram reel  for a side-by-side photo reenactment of both visits. They have grown so much! 

Where is Xcaret?

Park Xcaret is located near  Playa del Carmen  in the Yucatan Peninsula. The map below shows its exact location. The easiest way to get there is by Taxi, but many resorts also offer transportation. The taxi ride from our rental in Playa del Carmen took less than 10 minutes! 

Buying Xcaret Park Tickets

You can buy your  Xcaret tickets directly from Xcaret Park  or through a third party. Many hotels also offer tickets through their concierge. These are all safe options. However, I would avoid buying tickets from street vendors or random kiosks. 

For this trip, we bought our  Xcaret tickets through Get Your Guide  for several reasons.  

(1) The tickets were basically the same price when I booked.

(2) I like the Get Your Guide app for both translation and staying organized.

(3) Tickets are changeable.  In fact, a couple of days before our trip, we changed ours from Thursday to Friday after realizing that I had several Airbnb check-ins on Thursday that would require by phone nearby all afternoon.

(4) You can cancel your ticket up to 24 hours in advance for a refund. 

However, buying Xcaret tickets directly from the park can offer advanced pricing deals. All tickets include access to the popular evening Xcaret México Espectacular show!  

IMPORTANT TIP: You need to ensure you have your ID  to claim your tickets at the ticket booth.  I didn’t have mine and thought we were out of luck. Thankfully, I had a scan of it on my phone, and they took that. Make sure the ID you have in hand matches the name on the ticket receipt. 

Xcaret vs Xcaret Plus Tickets

There are two main types of tickets: the regular ticket and the Xcaret Plus ticket. We purchased the basic full-day ticket for both of our trips.  

The  regular Xcaret tickets  include access to most parts of the park.  

The Plus ticket also includes these 3 additional items:

(1) Use of snorkeling gear

(2) Access to Plus Area facilities, including dressing rooms, restrooms, and lockers

(3) One lunch buffet. Includes one beer and unlimited non-alcoholic beverages while consuming food

You can still add additional experiences, such as the dolphin encounter, Sea Trek, Snuba, boating, etc., to either ticket.

Which Xcaret Ticket Should You Choose?

They essentially break even if you use all three extras with the  Xcaret Plus ticket , so you can choose either option.  

In my opinion, if you want to do the buffet, just buy the  Xcaret Plus Ticket . We preferred to graze and snack throughout the day rather than have one big sit-down meal, but we probably ended up spending the same amount of money, if not more. You can also rent the lockers and snorkel equipment that’s included in the Plus ticket separately.  

There is also a cheaper afternoon-only ticket and a Total ticket with one optional activity. However, I think you need a full day to really enjoy the park, and there is plenty to do without adding on the extras. 

You can click the below links to look at the various tickets and prices!

Xcaret Park Tickets (direct)

Xcaret Tickets via Get Your Guide

The Xcaret Park Photos Pass

I  want to stop here and HIGHLY recommend that you purchase the 

Xcaret photo pass ! We did this on both trips, years apart, and cherish the photos from both trips. Getting all four of us in photos is challenging, as I am typically behind the camera. However, with the photo pass, we ended up with 100+ fun family photos.  

Years ago, our photos came on a USB drive, but in 2024, we simply downloaded the images from the website within 30 days of our trip. It was very easy! They do have a small Xcaret watermark on them. 

Visiting Xcaret with teenagers this time made the photo pass extra fun! They were often off on their own or ahead of us on the rivers and took a photo at every opportunity. We all loved looking through their Xcaret Park pictures.

Most of the photos you see in this post (with the Xcaret watermark) were taken with our  Xcaret  photo pass. 

When purchasing your photo pass, you must include everyone in your family to ensure you can all participate in the group photos. Most photo opportunities are self-serve, where you scan your band and look toward a mounted camera. However, they also have photographers walking around taking pictures!

Xcaret Park Map

As I mentioned above, Xcaret is a huge park. To make it easier to navigate, six different lines or paths are color-coded by both an actual line on the ground and signs. You can see these on the Xcaret map below. 

Click here to view the Xcaret park map !  

Our Xcaret Park Review

We loved this year’s visit to Xcaret even more than our visit when the kids were younger. It’s a beautiful and safe place to give older kids some independence. Yes, it’s an investment, but you can get an entire day of fun out of it. I 100% think that Xcaret is “worth it.” 

As I shared above, we didn’t buy the Plus ticket on either trip or add on extra activities. That said, I think the various tickets and add-ons are fairly priced. So, if you want to do any of that, do it! 

In the following sections, I will share some of the included Xcaret activities and add-ons and my first-hand tips so that you can make the most of your family visit to Xcaret. I wish I had someone to tell me these things before our visit, especially regarding locker locations! 

Top Xcaret Activities

The activities at Xcaret can be divided into two sections: included activities and add-ons. First, I will list the free things you can do at Xcaret, which are included with your  regular admission ticket . 

As I mentioned earlier, Xcaret has over 50 natural and cultural attractions, so these lists by no means include them all. They are just highlights! 

FREE Things To Do

Here are some “free” or included things to do when visiting Xcaret Park near Playa del Carmen. The park itself is an attraction, as most of the trails are tropical jungle trails, with Mayan ruins surprising you around the corner! 

• 3 rivers (partially underground)
• beach, lagoon, and natural pools
• lounge chairs and tables throughout
• Xcaret México Espectacular show
• Children’s World for little kids
• Aviary, Butterfly Pavillion
• the Mayan Village
• horse exhibition

There are also many opportunities to view animals, including monkeys, deer, sea turtles, dolphins, manatees, sharks, and more! 

Popular Add-Ons

There are also many different  add-on activities at Xcaret , and honestly, there is something for everyone! Here is a list of some of the most popular add-ons.

• Swimming with Dolphins 
• Dolphin Rides
• Hands-on Shark Encounter
• Stingray Encounter
• Paraxute Parasailing
• Adventures Kids
• Adrenalina Speed Boat
• Spa Treatments
• Wine Pairings

What Should You Bring to Xcaret?

You don’t want to overpack, but you will spend the entire day at the park and want some essential items.  You can access lockers whether they are included in your Xcaret Plus ticket or you purchase one ala carte.  They are large enough for a backpack and a day bag. 

I recommend bringing:

• eco-friendly sunscreen
• lightweight, quick-dry towels
• a  waterproof phone case
• sunglasses with straps
• regular clothes
• water bottle
• a  wet bag

Many of these items are available in gift shops, but they will cost much more! So, I recommend bringing everything in a lightweight bag ( this is my favorite ) or a backpack.

We wore our swimwear under our clothes and then just put our clothes back on top later in the day.  But, many people bring underwear to get out of those wet suits for dinner and then the evening show. 

I highly recommend  Dock and Bay towels . We use them on all of our travels. The large size is plenty big. They fold up very small and can fit in the palm of your hand and dry quickly, making them the perfect towel for travel! 

Please note that outside food and drink are not permitted at Xcaret Park. 

Xcaret Tips:

This is the most important section of this Xcaret blog post! These are my first-hand tips and recommendations. I hope they help you make the most out of your stay. 

We did the ala carte lockers; however, we regret choosing the first ones we saw because it was a long walk back to them when we needed something. I recommend getting the lockers along the red line as that is nearest to the beach and water activities. 

#2 Lazy River

These take quite a while to traverse. I would budget 45 minutes to an hour, so make sure you don’t get hangry or close to another pre-scheduled activity. Also, they have large waterproof bags at the start of the river for you to put your clothes, bags, etc. (for free). They then bring them via truck to the end of the river, where you pick them up. So, you don’t need to stop by lockers beforehand.

We opted not to do the Xcaret Plus ticket because we prefer to graze all day vs have one large meal. Keep an eye out for the bakery items and sandwiches by the coffee shop, which were filling and at a great price. Also, most food stands offer combo meals such as hot dogs, chips, and a drink. We did that twice! 

I hate to say this, but we didn’t stay for the show on either trip. By 7:00 p.m., we were wiped out and ready to go. So, judge your own situation and know that it’s okay to skip that! On the plus side, traffic leaving the park was basically nonexistent when we left at 7:00 pm!

#5 Bring ID

As mentioned earlier, you need your ID at the ticket counter and to buy drinks. I always recommend taking a photo of your ID and passport anytime you travel!

Arrive in your swimsuit with clothes over the top. Bring a wet bag and fresh undergarments to change into later. I recommend you bring a plastic bag or wet bag for your wet swimsuits.

#7 Buy Ahead

Your kids (and you) will really want a  waterproof phone holder  from the park. Save yourself some money and buy that in advance. The same goes for  towels . If you don’t bring your own, they will be much more expensive at the park. 

#8 Get AirTags For Young Kids

I highly recommend putting an Apple AirTag bracelet on your kids while at places like this! It gives you an extra piece of mind and as easy way to keep tabs on them!  Click here  to learn about innovative ways to use AirTags for family travel.

Plan Your Visit to Xcaret in Mexico

I hope that you get the chance to visit Xcaret on your trip to Mexico.  There truly is something for everyone and we would go back again tomorrow in a heartbeat!  The 4.8/5 star rating on Get Your Guide speaks for itself! 

Click here to purchase Xcaret tickets from Xcaret Park.

Click here to purchase Xcaret tickets from Get Your Guide.  

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About Xcaret

Xcaret Admissions

How to get to

Attractions

Facilities and Services

Xcaret México Espectacular

Xplor Fuego

Xenses Insomnia

Isla Mujeres Ferry

Cozumel Ferry

Catamaran to Isla Mujeres

• Hoteles Xcaret

Seasonal Promotions

Create your own package

Premade Packages

Price Guide

Compare Parks y Tours

Up to 20% off

Choose up to 4 parks and tours

Recommended Packages

Things to do on Vacation

How to get to Isla Mujeres

• Caribbean Sea
• How to Get to Xcaret?

HOW TO GET TO XCARET

Xcaret park is located in Playa del Carmen , on Chetumal - Puerto Juarez Federal Highway km 282, in the state of Quintana Roo.

If you are in Cancun

Distance: 45 miles (74 km) south of Cancun International Airport, toward Tulum.

Travel time: About 1 hour.

If you are in Playa del Carmen

Distance: 4 miles (6 km) from Playa del Carmen toward Tulum.

Travel time: 15 minutes approximately.

If you are in Tulum

Distance: 35 miles (57 km) north, toward Playa del Carmen.

Travel time: 45 minutes approximately.

• My hotel is on the list: select your hotel and that’s it.
• My hotel is not on the list: choose one of the meeting points and Grupo Xcaret's official transportation will pick you up.
• I'm not staying at a hotel: no matter where you are staying, you can choose from several meeting points and Grupo Xcaret's official transportation will pick you up.

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From 10% to 25% Off In Your Purchase

México, Carretera Chetumal - Puerto Juarez km 282, Int B Colonia Rancho Xcaret, Playa del Quintana Roo, Mexico, CP77580

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