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Frequently Asked Questions

Know before you go.

Here are some answers to many of the questions about the cruise experience. Learn about what to do before you cruise, on embarkation day and during your cruise. Also be sure to understand about the documentation that is required to travel and the importance of travel insurance.

If you still have questions then please free to contact us and we'll be happy to help you.

• BEFORE CRUISE
• EMBARKATION DAY
• DURING CRUISE
• PASSPORT, INSURANCE & IMPORTANT INFORMATION

When can I expect to receive my final documents?

Cruise vouchers will be sent to you via mail or email 2-3 weeks prior to departure. Please note that cruise tickets will not be released by the cruise line until after each guest has completed the pre-cruise registration. Pre-cruise registration can generally be completed after final payment is made.

When will my airline itinerary be made available?

Air arrangements purchased through the cruise line are generally made available about 3 weeks prior to departure. Please note that air schedules are booked at the discretion of the cruise line and cannot be changed. Anyone requiring special itineraries/air carriers must arrange for custom air prior to final payment. The minimum charge for custom air itineraries ranges from approximately $35-$100 per person and additional charges may apply. Custom air should be booked as early as possible to insure flight availability. It is the traveler's responsibility to confirm seat assignments and other special services, such as special meals or wheelchair assistance directly with the airline.

What should I pack?

First and foremost, dress for comfort. Daily life aboard ship and in ports of call is laid-back and casual. You are encouraged to wear whatever makes you feel most comfortable: sportswear, shorts, slacks, sundresses and so on. Warmer temperatures call for clothing made of lightweight, breathable fabrics. For cooler temperatures we suggest casual clothes that can be layered easily. On some days you may need a raincoat and waterproof hat or umbrella. Gloves are a good idea as well. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.

In the evening the dress codes varies according to the ship that you are sailing on. Most ships now offer a variety of restaurants to choose from and the dress codes for those restaurants will vary from casual to smart casual to formal. The suggested dress code in the ships' main dining rooms is generally sport shirts and slacks for men and sundresses or pants for women although some guests prefer to dress up for the occasion and are welcome to do so. In specialty restaurants and on the luxury cruise ships, jackets and ties for men are suggested for men and cocktail dresses or a nice pantsuit outfit would be appropriate for women. Tuxedos are no longer the norm for formal nights as even on the most formal of ships, a dark suit and tie are fine for the dressiest occasions. Tuxedos are usually available for rental if preferred. Again, these are guidelines and your evening attire is left up to your discretion.

Can I make restaurant and other onboard reservations in advance?

Many cruise lines now offer a variety of dining options including specialty restaurants. As these restaurants tend to be smaller it is recommended to make reservations in advance during the pre-cruise registration process. Reservations can also be made in advance for the Spa and for some other onboard activities and entertainment venues.

Should I reconfirm my airline reservations?

Most airlines require passengers to check in online on their website 24 hours prior to the flight departure time and to print out boarding passes. At this time you can set your profile preferences to be notified about schedule changes either by email, text or a phone call. Please note that while you need to check in 24 hours prior to your flight departure, boarding passes generally cannot be obtained in advance for international flights as the airlines need to be able to verify the validity of your passport and other boarding documents. Plan to be at the airline counter at least 1-1/2 hours before flight time for domestic flights and 2-1/2 hours before flight time for international flights to account for any possible delays.

Is parking available at the pier?

Parking available at most of the piers and the rates vary by location. Visit our Cruise Port Parking page for links and additional information about the parking facilities for specific ports. Please note that at some piers only cash is accepted.

How do transfers work?

Most cruise lines include transfers between the airport and the pier on embarkation/disembarkation day if you have purchased an air/sea package directly with them. Passengers providing their own air must get their own transportation to/from the pier. Prepaid transfers can be purchased separately from most cruise lines. Flight information must be provided to the cruise line with final payment if separate transfers have been purchased.

What are the boarding procedures?

Generally, you will be allowed to board two or three hours before the ship sails. Keep in mind that you must be on the ship at least one hour before departure, and the gangway will be pulled thirty minutes before sailing.

Upon completion of check-in, you will receive a guest identification card. This card will serve as your identification on-board and will be used as your payment method for all onboard charges. In addition, it will also serve as your identification for security procedures when embarking and disembarking the ship and when making purchases on board.

As you walk up the gangway, a member of the cruise staff will welcome you aboard. Your luggage will be delivered to your cabin shortly after it arrives at the ship. You will only have your hand luggage while boarding so be sure to keep important articles such as medicines, cameras, diapers and other necessary items in your carry-on luggage. It's also a good idea to pack your bathing suit in your carry-on luggage so that you can enjoy the pool area while waiting for your luggage to be delivered. Once you are on board you are free to explore the ship. Refreshments are available during embarkation and most cruise lines offer a nice buffet lunch (depending on the departure time).

What is the visitor policy?

For security reasons most cruise lines have implemented a "no visitor" policy aboard their vessels.

Can I use my hair dryer, shaver or other electronic equipment?

Most ships have 110-volt outlets in the staterooms however nearly all ships now feature hair-dryers in the cabins. While traveling outside of the US a converter and an adapter is usually necessary for most electronic devices. Some ships sailing outside of North America offer both 110 and 220-volt outlets. Most hotels outside of the US only offer 220-volt outlets.

Can we stay in touch with the outside?

• Mass Media: Most ships have a daily newsletter with news, headlines, selected stock quotes and sports scores. Staterooms on most ships are equipped with televisions featuring a variety of news and entertainment channels.
• Telephone: While most ships have telephones in passenger cabins, you can also call someone on shore through the ship's radio operator while at sea. Please note that the costs for ship to shore calling can be quite high. You can make phone calls from most ports and most cellular carriers offer international calling plans as well as Cellular at Sea plans that you can purchase for the specific time period before you depart for your trip. If you plan of making phone calls while abroad then pre-purchasing an international calling plan from your cellular carrier can help save you money. Please note that the Caribbean is considered international and roaming charges will apply if an international calling plan is not purchased. Please contact your specific mobile carrier for detailed information about the calling plans that they offer.
• Fax and Internet: Many ships have fax capabilities and internet access. If you plan on using internet while onboard it is often less expensive to purchase an internet plan. Internet packages vary according to the amount of minutes purchased and can be used by most cell phones, laptops or other mobile devices. Information about specific plans can usually be found in your stateroom or at guest services.

What about tipping?

Gratuities vary by cruise line and are usually added to your shipboard account. A general rule of thumb is to plan for about $12.50 to $15.00 per person per day which includes gratuities for your room steward and dining room staff. On many cruise lines it is now possible to prepay the above gratuities. Certainly, if you have received exceptional service from an employee and want to give an additional tip as a token of appreciation, then cash can certainly be offered. On most cruise lines a 15%-18% gratuity is automatically added to beverage purchases, spa packages and other service related items which you may adjust according to services rendered. Most luxury cruise lines and river cruise lines include tipping in the price and will advise you accordingly.

Will I have a shipboard account?

Most cruise lines have set up a "cashless" system designed to make your life on board as simple as possible. You simply sign a receipt for each of your on-board purchases and then settle your shipboard account at the end of the cruise. Cash, VISA, American Express, MasterCard, Discover, and personal or traveler's checks are accepted as payment on most cruise lines.

What is the shipboard check cashing policy?

Most cruise lines will cash traveler's checks. Personal checks cannot be cashed and cash cannot be drawn from your shipboard account.

Are there laundry services aboard?

Almost all cruise ships have laundry facilities and a great many provide dry-cleaning services. There is, however, an additional charge for professional laundry and dry-cleaning services. Many ships also have self-service launderettes.

Can we celebrate a "special" day?

All cruise lines will make your "special" day special. Most will even treat you to a complimentary cake and a chorus of Happy Whatever to honor the occasion.

Are there medical services onboard?

Virtually every cruise ship (except for some smaller vessels operating in coastal waters) has a fully-equipped medical facility and staff to handle almost any emergency.

Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked luggage. Be sure to bring a sufficient supply of medication and transport it in the original container. It is also a good idea to carry a written list of your medications in case they are lost. The list should include the name of the drug, dosage, and times taken.

Please note that charges are usually incurred for services provided by onboard medical personnel. This is another reason why the purchase of travel insurance is very strongly suggested.

Do the cruise lines offer shore excursions?

Shore excursions can be purchased in advance with the Cruise.com Shore Excursion Department or with the cruise line. Shore excursions will help you make the most of your time in port and provide you with the best transportation and guide services available. Excursions can range from simple walking tours to zip-lining, helicopter rides and even custom shore excursions.

Do I need travel insurance?

Travel insurance can be purchased through the cruise line or Allianz Global Assistance prior to final payment with Cruise.Com. prior to final payment with Cruise.Com. The price will vary depending on the cost and length of your cruise. The purchase of travel insurance is strongly recommended. Once you are within the final payment period the cruise lines will impose strict cancellation penalties as outlined in their brochures. These penalties will not be waived even for medical reasons. Travel Insurance plans may also provide emergency medical benefits for covered illness or injury that occurs during your trip. Most personal insurance policies, including Medicare, do not provide coverage outside the U.S. Please contact Cruise.Com for further details.

Do I need a passport?

AIR TRAVEL All U.S. citizens including children must present a passport or other approved travel document when entering the United States by air. U.S. citizens can present a passport, NEXUS card at airports with NEXUS kiosks, U.S. military ID with travel orders, or a U.S. Merchant Mariner Document when on official business.

CRUISE TRAVEL U.S. citizens returning home from Canada, Mexico, the Caribbean or Bermuda, by land or sea, will be required to present one of the travel documents listed below.

U.S. Passport – This is an internationally recognized travel document that verifies a person’s identity and nationality. It is accepted for travel by air, land and sea.

U.S. Passport Card – This is a new, limited-use travel document that fits in your wallet and costs less than a U.S. Passport. It is only valid for travel by land and sea.

Trusted Traveler Program Cards – NEXUS, SENTRI or FAST enrollment cards can speed your entry into the U.S. and are issued only to pre-approved, low-risk travelers. The cards are valid for use at land or sea; the NEXUS card can be used in airports with a NEXUS kiosk.

Note: Cruise Ship Passengers: U.S. citizens on closed-loop cruises (cruises that begin and end at the same U.S. port) will be able to enter or depart the country with a birth certificate and government-issued photo ID. Please be aware that you may still be required to present a passport to enter the countries your cruise ship is visiting. Check with your cruise line to ensure you have the appropriate documents.

U.S. and Canadian citizen children under age 16 arriving by land or sea from contiguous territory may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, a Naturalization Certificate, or a Canadian Citizenship Card.

U.S. and Canadian citizen children under age 19 arriving by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, a Naturalization Certificate, or a Canadian Citizenship Card.

The group should be prepared to present a letter on organizational letterhead with the following information:

• The name of the group and supervising adult;
• A list of the children on the trip, and the primary address, phone number, date of birth, place of birth, and name of at least one parent or legal guardian for each child; and
• A written and signed statement of the supervising adult certifying that he or she has obtained parental or legal guardian consent for each participating child

These rules, requirements and regulations became effective on June 1, 2009 and replace all previous requirements. Cruise.com is not liable for any fees or penalties if passengers are denied boarding for failure to provide adequate documentation of citizenship.

OUR RECOMMENDATION Cruise.com strongly recommends that all guests travel with a valid passport during their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship's departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.

Guests who need to fly to the United States before their cruise ends will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.

All Non-U.S. citizens: Any non-US citizen who has previously been admitted to the United States for permanent residence must carry their passport and Alien Registration Receipt Card. All other non-U.S./non-Canadian citizens must have valid passports and any necessary visas. Such guests should verify carefully the existing identification requirements for their particular travel situation, as these requirements may change.

IMPORTANT: ALL guests should carefully verify the existing identification requirements for their particular travel situation DIRECTLY WITH THE CRUISE LINE OR THEIR LOCAL CONSULATES OR EMBASSIES, as these requirements may change. Guests arriving for embarkation without proper documentation may be denied boarding and will not be entitled to a refund.

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Pre-Cruise FAQ

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From travel document requirements to tips on what to pack, find out what to know before you go.

• Prepare for Your Cruise

An overview of the latest passport, customs, health and other essential requirements to help you prepare for your vacation.

The OceanReady® Process

Get ready for your Princess Cruise with the OceanReady® steps

Princess® MedallionClass makes cruising effortless. It all begins with the Medallion®, a quarter-sized device that never needs to be turned on or off. Download the Princess® Cruises App to complete the OceanReady® steps before you sail. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting:

• Order and Customize your Medallion*
• Personal Information & Travel Docs
• Payment Information

Passage Contract

• Security & Profile Photos
• Emergency Information

*Currently, only available for shipping to addresses within the United States and Puerto Rico. Medallions will be available for pick-up at the terminal if one was not mailed to you.

Guests who don't complete all of the above steps in the app will access the Blue Lane for check-in, where our Navigators will help ensure all steps are complete and issue guest Medallions.

Visit  Cruise Personalizer®   to book flights and transfers, reserve shore excursions and make spa appointments, and purchase any packages if they are not already included in your booking. Before you leave for your cruise, you can print your luggage tags from Cruise Personalizer.

When you enter your personal information and upload your travel documents in the app make sure your name appears in your OceanReady® Profile exactly as entered in your passport. If the name does not match, it's important you contact your Travel Advisor or the Princess Reservations Department at 1-800-PRINCESS (1-800-774-6237) to correct this information. Also, verify that your passport details and emergency contact information are complete and correct.

Princess Future Cruise Packages and Princess Promotions

• What are Princess Future Cruise Packages? Princess Future Cruise Packages are the newest, most flexible way to bundle your next Princess cruise, even if you aren’t sure when or where you want to go! Each Princess Future Cruise Package includes a fixed amount of Future Cruise Credits (FCCs) to use when you are ready to book your future Princess Cruise, pre/post hotel certificates when you cruise, Onboard Credits (OBCs), 5- to 7-night land vacation certificates, and more.
• What are the Future Cruise Credits (FCC) included in the Princess Future Cruise Packages? The Future Cruise Credits you receive in your Princess Future Cruise Package allow you to purchase your Princess cruise(s) once you are ready to book. Each FCC is worth $1, can be used toward any future cruise booking with Princess, and may be applied to one cruise or multiple cruises.
• How do I redeem the Future Cruise Credits (FCC) I received with my Princess Future Cruise Package? Your FCC balance can be found in your  My Princess account  and may be redeemed directly on our website or by calling 1-800-PRINCESS. If you have a travel advisor or Cruise Vacation Planner, you can contact them directly to use your Future Cruise Credits.
• What is Princess Promotions? At Princess, we are always looking for ways to provide our guests with the best value while creating new and innovative cruise products, experiences, and programs. Princess Promotions is a new program that offers guests access to products that add value to your Princess vacation and complementary products like pre- and post-hotel stays, Onboard Credits, and more!
• How do I redeem my Princess Future Cruise Package Stays Certificates and Hotel Credits? Once you purchase a Princess Future Cruise Package, you can redeem your certificates and Hotel Credits by calling 1-800-PRINCESS and choosing option 5.
• Do my Future Cruise Credits (FCC) and Stay Certificates expire? FCCs and Stay Certificates purchased as part of a Princess Future Cruise Package must be booked within 18 months of the package purchase date. However, you can travel up to 24 months from when you purchased the package.
• What are Princess Future Cruise Packages Hotel Credits? Hotel Credits are the easiest way to save on all your hotel stays. Each Hotel Credit is equal to $1 and can be redeemed for significant savings on hotel rooms booked on our hotel booking engine or by calling 1-800-PRINCESS. Choose from thousands of hotels worldwide with exclusive savings available only through Princess.
• Can I cancel my Future Princess Promotions Package? You have seven (7) business days after the purchase of the package to cancel (Florida residents have thirty (30) business days to cancel the package). Cancellations can be made by calling 1-800-PRINCESS and choosing option 5.
• Princess Vacation Protection

Enjoy some peace of mind with Princess Vacation Protection, which provides both a cancellation fee waiver and travel insurance benefits as a simple way to ease your worries before setting sail.

Cancellation Policy

For guests that have Future Cruise Credits, visit our  Princess® Cruise Credits page  to learn about how to use them.

For the latest updates regarding cancelled cruises, view the  Impacted & Cancelled Cruises page  for more information.

Visa requirements for U.S. and Canadian citizens are  listed on the guest's Travel Summary  under "Notices," if applicable. All other nationalities, including those with U.S. or Canadian resident status, are responsible for verifying visa requirements for each port visited during the cruise.

Visas may be obtained directly from the consulate of the countries visited. Some visas are available to be obtained on board. Passport holders of the United States, Canada, Belgium, France, Germany, Netherlands, Singapore, Spain, Switzerland, and the United Kingdom may obtain visas through  CIBTvisas . Australian and New Zealand passport holders, please use  http://visalink.com.au .

IMPORTANT: Visa and documentation requirements vary by destination and change from time to time without prior notice. Guests should check with the consulate of each country they will visit or a visa service to verify current regulations. It is the guest's responsibility to have proper travel documentation. They should reconfirm visa requirements with the consulate 14 to 30 days prior to the cruise.

The following information is provided as general guidance for U.S. and Canadian passport holders. Because governmental travel requirements change periodically, you must check with your Travel Advisor or the government authorities for all countries you will visit to determine or verify the actual requirements at the time of sailing. Princess assumes no responsibility for advising guests of such requirements.

Visa fees and requirements are subject to change without notice

Travel Document Requirements

Travel Document Requirements*

Nothing gets in the way of a good trip like paperwork issues. So we want to make sure you know you’re responsible for meeting all the documentation and proof-of-citizenship requirements for your travel. Check out the guidelines below, as the last thing we want is for you to be denied boarding.

In many cases, you’ll need a valid passport, but even if you don’t, we really recommend traveling with one. You never know when the unexpected might happen – like leaving your ship before the end of your cruise – and it’s always better to be prepared.

General guidelines

Make sure the name on your booking matches the name on your travel document exactly. If the names do not match, contact your Travel Advisor (for bookings through a travel agency) or the Princess Cruises Reservations Department (for direct bookings) at 1-800-PRINCESS (1-800-774-6237). To avoid check-in delays or even denied boarding, please provide Princess Cruises with this information at least 45 days before your cruise.

For non-U.S. passport holders or non-U.S. permanent residents disembarking in a U.S. Port, the U.S. Department of Homeland Security requires that before your cruise, you provide the address at which you will be staying in the U.S., post-cruise.

Travel document requirements vary by destination and citizenship. Below are document guidelines for both domestic and international voyages. Once a booking is made, you may view voyage-specific requirements on the Cruise Personalizer.

Document Requirements for U.S. and Canadian Citizens/Nationals

International itineraries

A valid passport book is required  for all international itineraries including:

• Australia & New Zealand
• Central and South America
• Panama Canal (partial and full transit)
• Caribbean (any sailings that visit Martinique or Guadeloupe)
• South Pacific & Tahiti
• World Cruises

If your cruise involves international air travel (including flights between the U.S. and Canada, the Caribbean, Bermuda or Mexico) you will be required to present a valid passport when departing from or returning to the U.S. by air.

Domestic itineraries

The Western Hemisphere Travel Initiative (WHTI) governs acceptable travel documents for entry into the U.S. by sea from Bermuda, Canada, the Caribbean, Hawaii, Mexico or within the United States.  We highly recommend a passport. We also require a passport for all guests in a travel party when minors are traveling with only one adult (21 years and older). † However, for U.S. and Canadian citizens/nationals on select itineraries a passport is not always required. In lieu of a passport book, these individuals must present one of the following valid WHTI-compliant travel documents at cruise check-in:

• U.S. Passport Card
• U.S. or Canadian Issued Enhanced Driver's License (EDL) (A REAL ID is not the same and doesn’t fulfill this requirement.)
• U.S. or Canadian Issued Identification Card (issued to minors and non-drivers)
• NEXUS Card Air travel is limited to participating airports (for entry to Canada)
• SENTRI (for entry to Mexico) and FAST cards
• I-872 American Indian Card or Enhanced Tribal ID Card (ETC)

†We have implemented this requirement because we want to ensure that your party remains together should an emergency arise that requires one or more members to be disembarked in a non-U.S. port. We cannot guarantee that all members of your party will be allowed to disembark with just a WHTI-compliant document or birth certificate. Failure to present a valid passport for all guests traveling together will result in denial of boarding without refund of the cruise or cruisetour fare.

On select U.S. roundtrip (sometimes called “closed-loop”) voyages, U.S. citizens ages 16 and above may also travel with an  original or certified copy U.S. birth certificate (or U.S. Certificate of Naturalization if foreign born) presented together with a valid U.S. government-issued photo identification . U.S. and Canadian citizens ages 15 and younger may travel with a birth certificate.

• Alaska roundtrip from San Francisco, Los Angeles or Seattle (roundtrip Seattle cruisetours excluded)
• Canada/New England roundtrip from New York
• Caribbean roundtrip from Ft. Lauderdale^, Galveston^ or New York (voyages that do  not  call to Martinque or Guadeloupe only)
• Hawaii roundtrip from Los Angeles, San Francisco, San Diego, or Seattle
• Mexico roundtrip from Los Angeles, San Francisco or San Diego

^Voyages that call to Central or South America are excluded and only passports are accepted. All voyages that call to Martinique or Guadeloupe require a passport.

For information regarding WHTI-compliant documents,  visit the US Customs and Border Protection website .

U.S. Permanent Residents are required to present one of the following at cruise check-in:

• Permanent Resident Card (ARC/I-55 card)
• Temporary ARC/I-55 card and valid government-issued photo identification
• Expired ARC/I-55 card and form I-797 and valid government-issued photo identification
• Passport with “ARC” stamp

Canadian Permanent Residents are required to present a valid passport and Landed Permanent Resident Card at cruise check-in.

Non-U.S./Non-Canadian Passport Holders: A valid passport is required for all non-U.S. and non-Canadian citizens for all itineraries.

Passport validity

Many countries require passports be valid for six months after the completion of your travel. Check your passport to verify it will be valid for this period of time. Additionally, make certain that your passport contains blank pages for entry and exit endorsements and any visas that may be required. If necessary, allow sufficient time to renew your passport and/or obtain additional pages. (It may take longer than you think it will!) U.S. and Canadian passport holders sailing on a domestic cruise should ensure passports or other travel documents are valid through the completion of travel. There may be occasions where we retain your passport at check-in. This is to ensure that you are not inconvenienced by immigration clearance during your cruise and where face-to-face inspection is not required. We recommend you bring a second government-issued photo ID if you want to have one with you while in port.

There are over 7,000 Passport Application Acceptance locations in the U.S. You may locate the one closest to you by  going to the U.S. Department of State website . The United States Postal Service also provides passport services. Visit the U.S. Postal website to find a post office location, get a list of fees and download a  passport application .

For information regarding passport applications, please visit the U.S.  Department of State travel website  or call the National Passport Information Center at 877-487-2778 (M-F, 5 a.m.–5 p.m. PST).

*This information is provided as general guidance. Because governmental travel requirements change periodically, you must check with your Travel Advisor or the government authorities for all countries you will visit to determine or verify the actual requirements at the time of sailing. Princess assumes no responsibility for advising guests of such requirements.

Prohibited Items

Guests are advised not to bring any prohibited items to the ship. Prohibited items will not be allowed or stored on board the vessel with no exceptions. Guests are fully responsible for either storing these items ashore or disposing of them prior to embarkation.

The following items will not be allowed on board without a valid lawful reason:

• All firearms including non-firing weapons. An exception to this rule is law enforcement agents acting in an official capacity and certified armed security guards acting in an official capacity (with full permission of the ship’s Master).
• All forms of ammunition, explosive materials and propellants, projectiles of all kinds, cartridges.
• All imitation or replica weapons including de-commissioned weapons, those not capable of being fired and realistic imitation/toy weapons.
• Air/Pellet guns or any other variety of projectile firing weapon.
• Stun Guns, Tasers or any other electroshock device.
• All explosives and explosive device components including but not limited to military, civilian and safety devices, detonators, detonation cords, blasting caps, smoke cartridges, grenades, mines, imitation explosives/devices.
• Fireworks, Flares and Pyrotechnics
• Knives (with a blade over 6.35 cm (2 ½ inches), or 1.25 cm (½ inch) at widest point). bladed weapons, sharp pointed weapons, daggers, sabers, swords, axes, ice axes, hatchets, straight razors (shaving safety razors are allowed), razor blades not in a cartridge, box cutters, ice picks, meat cleavers, and utility knives, (unless specifically authorized for personnel who in the normal course of their duties on board the ship require to be in possession of a knife with a more substantial blade i.e. Galley Staff and Deck Ratings).
• Flick knives, gravity knives, switchblades or lock knives. Small locking pocket-knife with blade lengths less than 6.35 cm (2 ½ inches) and widths ½ inch or less are allowed.
• Concealed bladed weapons such as belt buckles knives, cane and umbrella knives/swords, pen knives and credit card knives.
• Recreational Diver’s Knives unless accompanied by other diving/snorkeling equipment and a valid diving ID card/license (must be held in the custody of the Security Officer). Dive knives may be checked out/in by the owner for dive excursions during the cruise whereby 24 hours’ notice is provided.
• Diver’s spears and spear guns/slings.
• Ceremonial knives/swords as well as entertainment props are at times permitted with prior notification from the Fleet Security Department (must be held on-board in the same manner as dive knives).
• Scissors with blades longer than 4 inches.
• Telescopic or regular truncheons/batons/clubs/coshes/nightsticks/billy clubs/blow pipes/ASPs and or any other item made, adapted or intended for use as an offensive weapon.
• Archery equipment including crossbows and bolts.
• Martial Arts Equipment including flails, throwing stars, nunchakus/nunchucks, kubatons, bostaff, etc.
• Knuckle Dusters, brass knuckles, or any other item constructed for use as a weapon in hand-to-hand combat.
• Items containing Incapacitating Substances such as gas guns, tear gas sprays, pepper/mace cartridges, phosphorus, acid and other dangerous chemicals that could be used to maim or disable.
• Flammable Liquids and hazardous chemicals/substances including gasoline/petrol, cooking fuel, acid, spill able batteries (except those in wheelchairs), phosphorous, oil, lighter fluid (common lighters are permitted), methylated spirits, paint thinners, acid, turpentine, spray paint, chlorine, bleach, spray paint and any other dangerous chemicals that could burn, maim, incapacitate or disable.
• Compressed gas bottles/cylinders including propane tanks and aerosol cans (except for personal care or toiletries in limited quantities). Dive Tanks are not permitted, empty or full. Medical gas bottles are allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to Guest Services and stored in a designated safe area. Oxygen cylinders are not x-rayed.
• Drones also referred to as Unmanned Aerial Vehicle (UAV) or Remotely Piloted Aerial Vehicle (RPA), and any other remote-controlled aerial devices/toys. (The exception is when permitted for company sponsored events when approved in advance by Fleet Security).
• Any other item made, adapted or intended for use as a weapon.
• Hookah and Water Hookah Pipes, candles and incense, strike-anywhere matches.
• Items brought on board the vessel and not supplied by the Company containing any kind of heating element, such as but not limited to: immersion heaters, heating blankets, flat irons, water heaters, coffee machines with heating / hot plates, etc.
• Alcohol in violation of the company alcohol policy.
• All illegal drugs, including medications without proper prescriptions.This includes legal intoxicant synthetic or “designer” drugs also known as “Legal Highs” such as Lysergamides, Opioids, Methoxetamine, Synthetic Cannabis, Betel Nuts or Kava (Cava).
• Medical Marijuana
• Noxious Items
• Baseball bats, hockey sticks, cricket bats, lacrosse sticks, pool cues, ski poles, and skateboards.
• Emergency Position Indicating Radio Beacons (EPIRB), Ham radios, transformers, lasers, laser pointers.
• Bicycles, including electric bicycles
• Tools of trade/hobby including any type of hand or power tool. This includes hammers, drills, drill bits, crow bars, saws, power saws, chef/cooking knives/utensils, tools greater than 7 inches in length such as screwdrivers, wrenches and pliers (unless prior authorization is provided by Corporate Headquarters and strict controls are maintained on-board).
• Surfboards – (Boogie boards no longer than 42 inches in length are allowed).
• Boats/canoes/kayaks
• Coolers - only coolers approximately 12 x 12 x 12 in size (holds 6-12 cans of non-alcoholic beverages) are allowed. Guests carrying larger sizes will be directed to return them to their vehicle. If the guest is without a vehicle, the cooler will be destroyed in the same manner as other prohibited items. Exception: if the cooler is larger and contains baby food/formula, kosher food/special dietary food or medication - these must be hand-carried. Coolers cannot be accepted as checked baggage. Whenever there is doubt an embarkation supervisor or shipboard personnel can be contacted to make the decision.
• Scooters (only permitted if used for mobility), boats/canoes/kayaks, Segways (only permitted ashore if used for mobility limitations – cannot be used on board the ship), Heely Shoes, Hoverboards/self-balancing scooters.

The above list is not exhaustive. The Ship Security Officer and Staff Captain are authorized to make a professional judgment as to the legality of any item, declared, detected or discovered.

*Electrical devices such as small fans, multi plug box outlets/adaptors, power strips/extension cords without surge protectors and electric extension cords with surge protectors are allowed onboard when used with proper caution and following inspection/tests from the onboard electrical department. However, if such devices are determined to pose a hazard then they will be removed and returned the last day of the cruise prior to debark.

As our guest, please follow the above precautions while traveling on any of our ships, and please refrain from taking these devices with you on board.

Cashless Cruising

One of the best things about cruising with Princess is the convenience of being able to charge all your onboard expenses to your stateroom.

You will receive your OceanMedallion before you board. Guests will either receive it in the mail or pick it up in the terminal during the check-in process. The Medallion allows you to make TrulyTouchless™ purchases on board and is linked to your personal shipboard account where all purchases are charged.

Guests who have a credit card on file for their shipboard account, an authorization hold of $100 is placed on the credit card to ensure validity of the account. While you are on board, your daily charges will be authorized at close of business each day with your card provider. These authorizations can remain on your card for up to 30 days. Due to this, on extended voyages (in excess of 30 days) your credit card on file will need to be settled at or before the 30-day mark as a result of this authorization timing limit. Following this mid-voyage settlement, a new authorization will be placed on your credit card on file and be settled again at the end of your voyage. 3rd party credit cards will not be accepted for charges on board since the cardholder needs to sign for the charges.

Card must be valid for the length of the cruise. This information will be kept confidential. Princess Cruises use a “pre-authorization” system to charge credit and debit cards for onboard spend. This is standard hotel practice and places a “hold” on your credit or debit card, although your bank does not actually release any money to us. At the end of your cruise, your onboard spend will be charged in one transaction, and the holds will then be released by your issuing bank. Please note, some banks hold pre-authorized funds for up to 30 days limiting the funds available in your debit or credit account. We strongly recommend you check your bank’s pre-authorization process if you have any concerns about this system. To avoid your bank or credit card company blocking onboard transactions, please alert them of your travel plans ahead of time.

An itemized statement will be emailed to you post cruise. By providing your credit card in advance, you are automatically registered for Express Check-Out. There is no need to visit the Guest Services Desk to settle your account. We accept all major credit cards in most currencies. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Guest Services staff at the beginning of the cruise.

Onboard charges are in United States Dollars (USD) with the following exceptions: for guests on sailings operating roundtrip from Australia, all onboard charges are in Australian Dollars (AUD)

If you are using a credit card to pay for your onboard charges on an AUD currency sailing, a surcharge fee of 1.1% will be applied (regardless of cardholder nationality). Debit cards do not incur a surcharge.

Princess EZpay Cruise Payment Plan

The Princess EZpay Cruise Payment Plan allows you to spread out the cost of your cruise with monthly installments and budget your vacation the easy way – with no extra fees! It’s easy to enroll in and easy to use; Princess EZpay simply charges the credit card on file every month until final payment is due – you can set it and forget it.

Casino Charges

Charges for obtaining chips and tokens in the casino are limited to $5,000 USD per day, up to a total limit of $100,000 USD per person, per cruise and are only available if you have pre-registered a credit card with the Guest Service Desk for Express Check-Out.

Guests requiring extensions to daily or cruises limits should contact our Casino Department on 1-888-772-6697 prior to cruising for further details. Information and application forms for a casino credit line can be found at  Ocean Players Club website  under 'VIP Services'.

The minimum age for gambling on board is 18* years old.

*20 years old in Japan

Luggage Valet

Princess Luggage Valet delivers your bags from your home to your stateroom, and then back home again. The service is offered in partnership with Luggage Forward® in order to make your travel experience easier. No more hauling baggage through the airport, no more long check-in lines or waiting for your luggage to arrive at baggage claim, and no more risk of being held up in lengthy bag inspections at Customs. With Princess Luggage Valet you can enjoy the ultimate in ease and convenience when you travel. Make it a carefree escape with the new Princess Luggage Valet Service.

Luggage Valet includes:

• Worldwide service to and from more than 170 ports
• All-inclusive rates charged at the time of booking, no hidden fees
• Guaranteed to arrive on time or a refund of double what you paid to ship the bag

To book,  visit the Luggage Forward web site . Inquiries can be sent via email to  [email protected]  or you can call Luggage Forward directly at: 1-860-866-4172.

Please review our Passage Contract  for full details. You’ll need to accept the terms and conditions of the Passage Contract before your cruise.

Pre-/Post-Cruise Hotel Packages

Pre- or post-cruise packages offer hotels chosen for their excellent service and prime location, close to major attractions — and near to your embarkation port so you’ll be sure to board your ship on time.

You’ll be met by a Princess® representative who ensures all transfers and baggage handling are taken care of. You can also choose to stay on after your voyage to do some sightseeing. Either way, it’s a great option for extending your vacation with the peace of mind that Princess has handled all the details.

See your Travel Advisor,  contact Princess , or  visit Cruise Personalizer  for details.

Health & Accessibility

Accessible cruising.

Spend your time onboard focused on relaxing, experiencing all the benefits of MedallionClass® cruising and creating lasting memories with your family and friends. The following information and resources are available to help you plan for your Princess vacation.

Accessible Accommodations

Our ships offer accessible staterooms designed for wheelchair maneuverability and feature wider doorways than a standard stateroom in both the stateroom and the bathroom. Bathrooms are equipped with a roll-in shower with a fold-down bench seat, a distress alarm, handheld shower head and grab bars. The stateroom also has an easy access closet and writing desk with wheelchair access. Additionally, all staterooms feature Medallion touchless entry, which unlocks the door as you approach.

There are three types of accessible staterooms on our ships.

Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.

Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.

Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.

Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan or by calling Princess for more information. Please send inquiries to the Access Office via email at [email protected]

We can help you with your accessible stateroom request by calling us at:

United States:  1-800-PRINCESS (1-800-774-6237) Canada : 1-800-LOVEBOAT (1-800-568-3262) United Kingdom:  0344 3388 674 Australia:  13 24 88 New Zealand:  0800 780 717

Or contact your Travel Advisor.

Tip: Additional amenities can be requested for standard non-accessible staterooms including handheld shower heads, shower stools and raised toilet seats. For your convenience, these can be requested directly in the Princess® Cruises App under Preferences.

• Onboard Experience

Access-friendly design across our fleet makes it easy to enjoy each vessel's restaurants, theaters, spas, lounges, and open deck space. Elevators have 36- to 42-inch doorways, and wheelchair seating is available in show lounges and other public spaces. Onboard, make reservations and requests using the Princess® Cruises App  on your personal electronic device or interactive in-stateroom TV.

Visual Accommodations

We have a designated computer terminal equipped with JAWS Professional software equipped with a reader program available in the Internet Café. A headset is available upon request. For assistance, contact the Internet Café team once on board.

Braille/tactile signage is available on all ships. Large print, Braille, and electronic menus are available upon request with 60 days advance notice. If you prefer to have items read to you, please do not hesitate to ask a team member on board, who will gladly assist.

The ship’s activity schedule along with the ability to find points of interests, family and friends is available on interactive Portals located around the ship. A similar experience is available in the Princess App. For guests who did not bring their own device, a limited number of tablets with screen reading capabilities are available upon request from Guest Services on a first-come-first-served basis.

A text reader feature can be enabled on stateroom TV's to read aloud text that is displayed. This text reader is available to be enabled upon request to our Guest Services team.

Tip: View our  ship overview pages  for accessibility guides and deck plans.

Hearing Accommodations

With advance request to our Access team, we provide “all-in-one kits” with TTY that can be used in guest staterooms. When requested for an Alaska Cruisetour, TTY kits will also be provided for your stay at our Alaska Wilderness Lodges.

Televisions on board have closed captioning capabilities. Onboard theaters have assistive listening devices. Requests for interpreting services should be made at the time of booking through the Access team and are subject to the availability of qualified interpreters. If there are other guests onboard who also require the assistance of interpreters, they are shared. American Sign Language interpreting services may be requested in advance for guests traveling on itineraries that visit at least one port in the USA. Australian Sign Language interpreting services may be requested in advance for guests traveling on itineraries that visit at least one port in Australia.

Mobility Equipment Guidance

Here are some important things to know about bringing a mobility device onboard.

If you will be using a mobility device or have special needs, we strongly recommend you travel with a person physically fit to assist with your needs both onboard and ashore.

Although we do not offer mobility devices onboard for personal use, you are welcome to bring your own device. Alternatively, we do partner with the following companies who provide wheelchairs and other medical equipment for rent, and they can deliver directly to the ship. If a rental is a better solution for you, please do contact them directly.

• Special Needs at Sea: 800-513-4515 or 954-585-0575, or visit the  Special Needs at Sea website
• Scootaround: 888-441-7575 or 204-982-0657, or visit the  Scootaround website

Please ensure that your mobility device meets the following specifications:

• Maximum device width: 22” for standard staterooms, 31” for wheelchair-accessible staterooms
• Maximum combined weight of the wheelchair, including guest: 600 pounds (weight may vary outside the United States)

Your mobility device must be securely stored in your stateroom when not in use. This will ensure that hallways and other public areas are clear for other guests and crew to safely move throughout the ship. We do not offer alternate locations for mobility device storage onboard. For assistance onboard with charging your equipment in your stateroom, please contact your stateroom attendant.

If you are bringing other mobility equipment onboard or if you have booked Princess transfers, pre or post hotel stays, Cruisetours or shore excursions you must complete our  Mobility Questionnaire (PDF)  and return it to us at least 60 days prior to sailing.

Please be advised that filing out the Mobility Questionnaire is to ensure that our Access team can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin. Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department.

Service Animals

Princess welcomes service animals that are trained to perform tasks including the support of vision, hearing or other specific needs as defined by the Americans with Disabilities Act. Note that emotional support animals are not permitted on Princess ships.

Here are some important things to know about travelling with your service animal.

• Travel Documents. Entry regulations for service animals vary by port. The regulations concerning the entry of service animals to the ports you visit vary and there are some ports where animals may not be allowed ashore. You will need to check with each country visited and obtain the necessary documents to travel. These may include vaccination records, medical certificates and other travel documents.
• You will need to bring food, equipment and supplies.
• We will provide a relief area with material onboard. The types of litter material are limited and may vary by ship.

To begin your request, write to us at  [email protected] . Include your booking number, ship, sailing date with a brief description of the service animal, including the specific work or task the animal has been trained to provide.

Accessibility Ashore

Let’s chat about what you can expect as your plan your experiences ashore. There are varying levels of accessibility around the world. Some ports are more accessible than others, and accessible vehicles may be limited. We are here to help you navigate and deliver the best possible adventure ashore.

Getting to the ship: If you have purchased a Princess pre- or post-cruise hotel package or transfers, we will assist with arranging accessible transportation. Accessible transportation may be limited or not available in some foreign ports of call. Please be sure to submit a  Mobility Questionnaire (PDF)  so that we can make the appropriate arrangements for you.

Going ashore: Most ports provide easy access ashore via gangways. Due to various conditions including the steepness of the gangway, weather, shore-side facilities, tidal and sea conditions, guests using mobility devices may be required to transfer to a stair climber. Our team will guide you based on local conditions to assure your safety. For the safety of our team, crew members are only able to physically lift up to 50 pounds (22 kg).

In some ports, the ship anchors offshore and guests transfer to shore by water shuttles. When a water shuttle is required, guests using mobility devices will not be transferred into or out of the water shuttle, if lifting in excess of the above limitation is required. Many water shuttle ports do not provide wheelchair access so even if the guest can board the water shuttle, they may not be able to disembark ashore. Again, the shore-side facilities, movement of the water shuttle, weather and tidal conditions can also preclude the use of the water shuttle.

The final decision to allow any guest to board a water shuttle or disembark the ship will be made by the Captain on the basis of the safety and welfare of all involved.

Water Shuttle Ports:

• Airlie Beach, Australia
• Akaroa, New Zealand
• Alta, Norway
• Armacao dos Buzios, Brazil
• Bali (Benoa), Indonesia
• Bar Harbor, United States
• Bay of Islands, New Zealand
• Belize City, Belize
• Bora Bora, French Polynesia
• Boracay, Philippines
• Cabo San Lucas, Mexico
• Cannes, France
• Catalina Island, United States
• Champagne Bay, Vanuatu
• Conflict Islands, Papua New Guinea
• Cornwall (Falmouth), United Kingdom
• Crete (Aghios Nikolaos), Greece
• Dravuni Island, Fiji
• Dublin (Dun Laoghaire), Ireland
• Easter Island, Chile
• Edinburgh (South Queensferry), United Kingdom
• Elba (Portoferraio), Italy
• Exmouth, Australia
• Falkland Islands (Stanley), Falkland Islands
• Fuerte Amador, Panama
• Geiranger, Norway
• Geraldton, Australia
• Giardini Naxos, Italy
• Gizo Island, Solomon Islands
• Grand Cayman, Cayman Islands
• Grundarfjordur, Iceland
• Guernsey (St. Peter Port), United Kingdom
• Gythion (for Sparta), Greece
• Hellesylt, Norway
• Helsingborg, Sweden
• Huahine, French Polynesia
• Ilhabela, Brazil
• Isafjordur, Iceland
• Ishigaki, Japan
• Isle of Pines, New Caledonia
• Juneau, United States
• Kaikoura, New Zealand
• Kangaroo Island, Australia
• Ketchikan, United States
• Kiriwina Island, Papua New Guinea
• Kitava, Papua New Guinea
• Ko Samui, Thailand
• Komodo Island, Indonesia
• Kona, United States
• Korsakov, Russian Federation
• Kotor, Montenegro
• Kumano, Japan
• Lifou, New Caledonia
• Lofoten Islands (Gravdal), Norway
• Lombok, Indonesia
• Loreto, Mexico
• Maldives (Male), Maldives
• Mare, New Caledonia
• Margaret River (Busselton), Australia
• Maui (Lahaina), United States
• Mayotte, France
• Mayreau (Saline Bay), St. Vincent / Grenadines
• Miyakojima, Japan
• Monte Carlo, Monaco
• Monterey, United States
• Moorea, French Polynesia
• Mystery Island, Vanuatu
• Nanortalik, Greenland
• Newport, United States
• Nha Trang, Vietnam
• Nosy Be, Madagascar
• Olden, Norway
• Phillip Island, Australia
• Phuket, Thailand
• Port Arthur, Australia
• Port Douglas, Australia
• Portofino, Italy
• Princess Cays, Bahamas
• Puerto Chacabuco, Chile
• Puerto Montt, Chile
• Puerto Quepos, Costa Rica
• Punta Arenas, Chile
• Qaqortoq, Greenland
• Rangiroa, French Polynesia
• Red Bay, Canada
• Saint Helena, United Kingdom
• San Juan del Sur, Nicaragua
• Santa Barbara, United States
• Santorini, Greece
• Sardinia (Alghero), Italy
• Savusavu, Fiji
• Seychelles Islands (Praslin), Seychelles
• Seydisfjordur, Iceland
• Shetland Islands (Lerwick), United Kingdom
• Sibenik, Croatia
• Sihanoukville, Cambodia
• Sitka, United States
• Sorrento, Italy
• St. Barthelemy, French Overseas Territories
• St. Johns, U.S. Virgin Islands
• Stewart Island, New Zealand
• Toba, Japan
• Virgin Gorda, British Virgin Islands
• Wewak, Papua New Guinea
• Willis Island, Australia
• Yorkeys Knob (Cairns), Australia
• Zanzibar, Tanzania

Shore Excursions: As your destination experts, we offer a variety of experiences ashore. We recommend you review our shore excursion offerings and make your selections. Each excursion is noted with the level of mobility. Accessible shore excursions may not be available in some international ports, and not all port facilities are designed with accessible features. Do contact us in advance with any questions or for assistance with your accessible shore excursions. A completed Mobility Questionnaire will help guide us with these arrangements. Once onboard, our shore excursion team is available to assist with your adventures ashore.

For general questions about your cruise vacation, visit our  Contact Us page .

Send  Mobility Questionnaire (PDF) , requests for Sign Language Interpreters, Accessible Transfers and Shore Excursions to our Access Office. Email:  [email protected]

Prescription Medication

In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Also bring a list of the names, strengths and dosages of all medications in case refills are required.

Norovirus is a very contagious virus that causes vomiting diarrhea. You can get norovirus from having direct contact with an infected person, consuming contaminated food or water, or touching contaminated surfaces and then putting your unwashed hands in your mouth. There are several measures which have been placed to prevent and contain illnesses on our ships that meet or exceed standards set by the U.S. Centers for Disease Control and Prevention. 

The simplest way for you to stay healthy is to frequently and thoroughly wash your hands with soap and water, especially before eating and after using the toilet. You’ll also find hand sanitizers located throughout the ship for your use after washing your hands. If you feel ill during your voyage, please immediately the ship’s medical team.  For more information on Norovirus,  visit the CDC’s website .

Vaccinations

Vaccinations*

Information regarding required vaccinations for your cruise or cruisetour is listed on your Travel Summary (if applicable).

We recommend seasonal influenza vaccinations for all guests. Furthermore, you are strongly urged to seek advice from your healthcare provider or an approved public health advisory service to identify any specific vaccination or health precautions required for each port of call. For example, you may wish to reference the  World Health Organization (WHO)  or the  United States Centers for Disease Control and Prevention (CDC) . Some countries strictly enforce certain health requirements, in which case you may be required to present a completed and original vaccination certificate. Failure to present appropriate vaccination documentation at embarkation will result in guests being denied boarding.

IMPORTANT: Vaccination requirements vary by destination and do change from time to time. Guests should check with their Travel Advisor or contact the United States Centers for Disease Control and Prevention (CDC) to verify current regulations. 

COVID-19 vaccination may be required for your cruise during, and after the COVID-19 Pandemic. Please refer to the latest local public health authority guidelines.

*This information is provided as general guidance. Because governmental and medical vaccination requirements and recommendations change periodically you must check with your Travel Advisor, government authorities for the countries you will visit and/or medical professionals to determine or verify the actual requirements and recommendations at the time of sailing. Princess assumes no liability for the guest's failure to do so.

Guests undergoing dialysis should be aware that our ships’ medical facilities are similar to those of an urgent care center. While we do have trained medical professionals on board, they are not equipped to provide specialized care for dialysis patients. Should an emergency situation arise during your cruise, it is recommended that you be prepared to provide a complete list of medical conditions, medications, and allergies to the medical center.

Although we strongly recommend against undertaking the risks involved, Princess Cruises will allow a guest requiring peritoneal or hemodialysis to travel on our ships  at the guest’s own risk . It is recommended that a guest requiring dialysis consults with his or her nephrologist prior to making travel arrangements.  You should be stable on your dialysis treatments for a period of at least 12 months prior to sailing.

• Among the many recognized risks to dialysis patients are:
• Pericarditis
• Cardiac tamponade
• Congestive heart failure

Recognized risks associated with hemodialysis used in the treatment of kidney failure include but are not limited to:

• Low Blood Pressure
• Clotting of the vascular access
• Muscle cramps

Before booking a cruise, the treating nephrologist should consider carefully the following:

• There is no nephrologist available on any of the Princess cruise ships for dialysis patients.
• Ships are not equipped with back-up battery support for dialysis related equipment.
• A guest may be at sea for several days without any immediate hospital and/or specialist back up, and if the itinerary is not within the U.S., the availability of specialized shore side facilities can be extremely limited.

The risks to the guest who misses an appointed treatment are very serious, with little recourse available while at sea. The guest assumes these risks when a ship is prevented from entering a planned port of call for any reason.

Guests are expected to make all arrangements regarding dialysis, whether self-administered on board or at a shoreside facility. Environmental Officers can assure that dialysis waste disposal policies are followed, including providing the stateroom with a closed lid waste receptacle lined with a bio-hazardous bag for care of bags or pouches of bio-hazardous waste.

Finally, you should be aware that there are charges associated with being treated in the medical facility during your cruise, and that ordinary trip travel interruption insurance does not generally cover such treatment costs if you require medical consultation or treatment. An itemized bill will be provided which can be submitted to the guest’s health insurance company after the required treatment is charged to the onboard account.

If you will require oxygen supplementation during your sailing, please contact our Health Services Team by emailing  [email protected] . You will be asked to send a letter or prescription from your doctor. You will also be required to let us know the type of equipment you will be using and whether you will be bringing your own supplies or if you will be having the equipment delivered to the ship. 

Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise. 

All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed). 

Please ensure you have your doctor’s letter with you when you embark.

Restrictions or precautions may apply to pregnant guests, during the COVID-19 Pandemic – please review the COVID-19 section.

Sharps Disposal

If you will be using sharps of any kind, including needles, lancets, or blades, for your safety and the safety of others  you must utilize a sharps container . To dispose of sharps while on board, request a sharps container from your stateroom steward.

Before You Leave for Your Cruise

Complete the pre-boarding OceanReady® steps and access Cruise Personalizer to book shore excursions, onboard reservations such as Lotus Spa and much more!

OceanReady® QR code and Luggage Tags

If you’ve completed the required  OceanReady® steps  and have your Medallion® device, you can expect a streamlined embarkation.

If you have not received your Medallion wearable ahead of time, you will be asked to show your OceanReady QR code to terminal personnel during the health screening process and once again at check-in. This code can be accessed through the Princess® Cruises App on your smart device. To streamline the check-in process, we ask that you print your OceanReady QR code. Your OceanReady QR code only becomes available once you complete your health questionnaire and accept passage contract and acceptances.

Please remember to have your Medallion device, mobile device with the Princess® Cruises App downloaded, and your luggage tags when you get to the terminal.

Printing your luggage tags is fast and easy! Beginning 75 days prior to sailing, you can print your luggage tags once the booking is paid in full and we’ve been provided with all your guest immigration information and credit card registration.

Simply log-in to Cruise Personalizer®  to access and print this information!

Age Requirements/Traveling with Children

Age requirements Guests under the age of 21 years must travel in a stateroom with a guest 21 years or older who shall assume responsibility for their care during the cruise. For family groups booking multiple staterooms, the minimum age for each stateroom is 16 years of age, provided they are traveling with a parent or legal guardian. We are unable to accept group reservations for student or youth groups that do not conform to our minimum age requirements. Each guest agrees and warrants that he/she will supervise any guest in his/her care at all times to ensure all policies, along with all other rules of the Carrier and ship, are strictly adhered to by all guests under their supervision.

Passport requirement when minors travel with one adult on voyages governed by the U.S. Western Hemisphere Travel Initiative (includes travel within Bermuda, Canada, Caribbean, Mexico & United States)

When minors (any guest under the age of 18) are traveling with only one adult 21 years of age or older, Princess requires that all guests possess a valid passport. Carrier has implemented this requirement so that your party remains together should an emergency arise that requires one or more in your party to disembark in a non-U.S. port. Carrier cannot guarantee that all members of your party are allowed to disembark with just a WHTI-compliant document or birth certificate. Failure to present a valid passport for all guests traveling together results in denial of boarding without refund of the of the cruise or cruisetour fare.

Minimum Age Requirements: Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.

Cruisetours:  The minimum age for escorted cruisetours is 5 years.

Car seats US and Canadian regulations require that children up to the age of 8 years old may be required to travel in a car seat, booster seat or other child restraint system. When being transported by car, taxi, limo, van or shuttle, it is your responsibility to know the regulations and provide the applicable child restraint system.

Infants/Young Children and Swimming Pools Parents/guardians are reminded to bring their children dressed in appropriate attire with towel and sunscreen. Youth staff will not conduct children's activities in the adult or splash pools. Parents must supervise their children at all times when using the pools. Infants and young children in diapers and/or swim diapers, and children who are not toilet trained are NOT permitted in any of the pools or spas due to public health concerns.

Our policy is strictly observed on board and is intended for the public health safety of all guests.

Documents for guests under the age of 18 Several countries require special documentation for children traveling with only one parent or with neither parent; these requirements are subject to change without notice. Many foreign countries require any single parent or guardian to bring a permission slip for the minor to travel abroad. It is your responsibility to ensure that you possess the proper documents for all of the countries that you will visit. Please verify requirements with the consulates of the countries visited prior to your cruise.

For guests under 21 years of age or those who are traveling with children, please note:

• Entry into the disco after 10 p.m. is limited to guests 18 years and over. Be sure to check with the Youth and Teen Centers for special dance parties designed for kids and teens.
• Children who are toilet-trained and accompanied by a parent or guardian are permitted in the sauna and hot tub(s) unless otherwise specified.
• Guests under the age of 13 are allowed in the evening entertainment show lounges if they are with their parent or guardian.
• In line with domestic U.S. age limits, as well as our company policy, the casino, cash prize bingo and horse racing are reserved for guests 18 years and older. Picture identification may be requested.
• Guests under the age of 18 are prohibited from purchasing cigarettes or tobacco products while on board.

Youth programs Princess offers our Camp Discovery Youth Program, where your little ones will have engaging, supervised activities designed specifically for them. The Treehouse (for ages 3-7) and The Lodge (for ages 8-12) give kids the chance to enjoy everything from arts and crafts, game tables, movies, and more.

Children are welcome on all Princess ships, facilities vary.

Don’t miss the orientation and registration meeting on the first night of your cruise. You and your children can meet the Youth and Teen staff and learn more about our exciting shipboard programs. Parents are always welcome to join their children in the Youth and Teen Centers.

ADDITIONAL REMINDERS Children under 3 are not permitted in the Youth Center unless accompanied by a parent at all times. Youth counselors cannot administer medication, bottle-feed, change diapers, or provide meal service. Private in-cabin babysitting is not available on any Princess ship. All children participating in the Youth Program must be potty-trained. Children who are not potty-trained are not permitted in hot tub or pool facilities.

CHILDREN WITH SPECIAL NEEDS Princess welcomes all children and teens ages 3-17 to participate in our programs. Let our counselors know of all medical and/or special needs for your children. We will make every effort to accommodate them. Please be advised that Princess Youth counselors do not offer individual one-on-one supervision.

JUST FOR TEENS And for cruisers age 13-17, we have The Beach House, a contemporary surf-themed lounge just for teens. The Beach House offers teens a range of activities including teen only dance parties, sports tournaments and talent shows. Or, have fun meeting other teens with the Dating Game. Those seeking a creative retreat will enjoy hip-hop dance classes, T-shirt painting, casino nights, mocktails, pizza parties or special teen-only dinners.

During voyages with a high number of families on board, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.

Pre-pay your Crew Appreciation

For your convenience, if your fare did not include pre-paid crew appreciation, we're pleased to offer you the ability to pre-pay the crew appreciation that is included in your folio on board at the end of your cruise. You can also utilize this service as a gift for someone else who may be cruising.

To simplify the tipping process for our guests, a discretionary crew appreciation of $16.50 per guest for suites, $15.50 per guest for mini-suites and $14.50 per guest (including children) in all other staterooms, per day, is automatically added to your shipboard account on a daily basis. The crew appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many crew members in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas and entertainment areas throughout our fleet who contribute to the guest experience. 

To take advantage of this service,  login to Cruise Personalizer to pre-pay online , or simply call 0344 338 8663 and reference Special Service Item #0591. Pre-payment is available up to 2 days prior to departure.

Pre-pay Beverage Packages

Pre-paying beverage packages offer a great way to save time at embarkation, if one was not included in your fare. From a bottle of wine to beer specials to our Plus Beverage Package* option that features cocktails, fountain sodas and bottled water, there's a beverage package to quench every thirst.

To take advantage of pre-payment,  login to Cruise Personalizer to pre-pay online , or simply call 1-855-500-7690. Pre-payment is available up to 3 days prior to departure.

*Please note:  Beverage Packages  are calculated based on the total number of days of your cruise. Plus Beverage Package does not include bottles of wine; however, wine is available at a 25% discount from the menu price when purchased from bar or dining room locations by guests with a Plus Beverage Package.

Package is NOT available for purchase within 3 days of sailing and is NOT available for voyages 2 nights or fewer. Package must be purchased for full length of voyage, cannot be shared, is non-transferable, and is non-refundable within 3 days of sailing. Alcoholic drinks are limited to 15 beverages per 24 hour period (non-alcoholic beverages do not have this limitation).

Pre-reserving Lotus Spa Appointments

The Lotus Spa offers a tranquil environment where you can renew your mind and body with restorative spa therapies from around the world.

To help you unwind, the Lotus Spa offers a full range of personalized spa treatments, including hair and beauty services, massage, sensuous wraps, aroma therapies and even teeth whitening.

Spa advance reservations are accepted between 120 to 7 days prior to departure. Guests must be 18 years or older to indulge in any body treatments and at least 16 years of age to utilize the fitness facilities. Other Spa services are available  to guests 13 years and older when accompanied by an adult.

Booking Shore Excursions

Book a shore excursion with Princess® to make the most of your time ashore in your destination. Princess offers a variety of experiences perfect for those visiting a port for the first time, experienced cruisers, families, and more. We offer excursions focused on sightseeing, culture & history activities & adventure, and nature & wildlife – many endorsed by our partners, Discovery and Animal Planet. You can book your shore excursion online with Cruise Personalizer® when you book your cruise and up to 5 days before you depart. Please note, unless otherwise specified, shore excursions are advertised and booked in US Dollars.  Learn more about our ports and excursions .

Guests with disabilities should  email the Access Office  for assistance with accessible shore excursions. The Access Office works in partnership with our Shore Excursion department who will assist and advise you directly of your options. Please be advised that accessible shore excursions may not be available in some international ports.

Ship Deck Plans

We make it easy for you to get to know your ship, so that you can start your vacation on the right foot. With interactive deck plans and virtual tours, you’ll be able to see your ship before you board.

Port Driving Directions

Visit our  Cruise Ports & Hotels page  for general port information (including driving directions to the port) and hotel packages.

• Travel & Transportation

Before you board, make your vacation as seamless as possible with some helpful details on booking flights, transfers and port driving directions.

If you purchase a Princess airport-to-ship transfer, you’ll be met by a uniformed Princess representative at the embarkation port airport.

For domestic U.S. flights, you’ll be met near the luggage claim area. For international flights, you’ll be met as you exit the secure customs area. Make sure you claim all your luggage prior to exiting the luggage claim area.

From the airport, you’ll be transferred to your ship or hotel. But if you haven’t purchased your air travel arrangements from Princess, you must provide us with flight details prior to purchasing your transfer.

And if you require special assistance, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation. Arrangements must be secured in advance to accommodate your needs.

For transfer arrangement details, please contact your travel agent, call 1-800-PRINCESS or  visit Cruise Personalizer® .

Travel Tips

For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please  visit the Transportation Security Administration website .

For current travel warnings issued by the State Department for countries Americans should avoid, please  visit the U.S. Department of State website .

For general travel information issued by the State Department, please  visit the U.S. Department of State website .

Book Air Travel

We are pleased to offer Princess EZair℠ program, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. † Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. It also offers Late Arrival Protection – something not offered by other major air booking websites.

Benefits include:

• Flights That Fit Your Cruise – Get personalized suggestions based on when and where you sail.
• Low Fares on Flights – Access fares lower than most public prices. We pass the exclusive savings we enjoy because of the high volume of flights we sell on to you. See for yourself!
• Flexibility to Change Flights – Cancel flexible airfare up to 45 days prior to departure with no fees. Plus, book flights now with no amount due until cruise final payment.
• Same Day Late Arrival Protection – Rest easy that you'll make your cruise if flights are delayed or canceled on the day of travel and get home if you miss flights because of your cruise or transfer.
• Getting flight quotes is simple – Visit princess.com (1. Find a Cruise 2. Select "View Details" 3. Select "Flight Quotes"), contact us or ask your Travel Advisor about Princess EZair.

If you have not booked a cruise yet,  search for cruises and airfare.

†No charge penalty until 45 days prior to departure for Flexible fares only. Restricted fares are non-refundable and must be paid in full at the time of booking.

Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. Princess has no control over seat assignments, and any changes are at the discretion of the airline. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats.

Flight Guidelines for Non Princess Flight Guests

Princess Cruises has established the following air flight guidelines for guests who choose to purchase air from a source other than Princess. Please select the port(s) of embarkation and/or disembarkation from the list below to view the air flight guidelines.

The times listed below are subject to change. 

• Adelaide, Australia
• Anchorage (Whittier), United States
• Athens (Piraeus), Greece
• Auckland, New Zealand
• Barcelona, Spain
• Boston, United States
• Brisbane, Australia
• Buenos Aires, Argentina
• Copenhagen, Denmark
• Dubai, United Arab Emirates
• Fort Lauderdale (Port Everglades), United States
• Galveston, United States
• Hobart, Australia
• Honolulu, United States
• Dover, United Kingdom
• Southampton, United Kingdom
• Los Angeles, United States
• Melbourne, Australia
• New York, United States
• Orlando (Port Canaveral), United States
• Perth (Fremantle), Australia
• Quebec, Canada
• Rome (Civitavecchia), Italy
• San Francisco, United States
• Santiago (San Antonio), Chile
• Seattle, United States
• Singapore, Singapore
• Sydney, Australia
• Vancouver, Canada
• Tokyo (Yokohama), Japan

Flight or Weather Delays Contact Numbers

If you encounter unforeseen flight or weather-related delays, you’ll need to advise accordingly:

• If you have booked EZair, please contact the Princess En Route Desk for assistance with rebooking options.
• If you have made independent flight arrangements and have not booked Princess Vacation Protection, please contact the Princess En Route Desk so they can inform the ship of your delays.

Princess En Route Desk Contact Info:

• Within the U.S. or Canada, please call 1-800-545-0008.
• Outside of the U.S. or Canada, please call 1-661-284-4410.
• Within Australia, please call 13 24 88.

If you have booked Princess Vacation Protection and have made independent flight arrangements (have not booked EZair) call the travel assistance provider under the plan:

• Within the U.S. or Canada: 1-877-303-5909.
• Outside of the U.S. or Canada, call collect: 1-516-342-4594.
• What To Pack for a Cruise

Items you may need to pack to make your time with Princess the best vacation ever!

Clothing Recommendations

You should dress for a cruise with Princess the same way you would for any stylish land-based resort.

Casual sportswear, including shorts, lightweight pants, sundresses, will keep you feeling fresh and looking your best while at sea and ashore in hotter climates.

We recommend you bring a sweater, a jacket or an all-weather coat for cool evenings, and for shore excursions, depending on your destination. Due to unpredictable weather, don't forget a hat or visor and a collapsible umbrella. Please be sure to bring proper clothing for visits to religious sites. You'll also want low-heeled, rubbersoled shoes for strolling on deck, as well as comfortable walking shoes or sandals to wear.

Princess makes it easy to know what to pack and what to wear when you’re dining on board our spectacular ships. There are two designations for dress codes: Smart Casual and Formal.

Smart Casual Guest attire should be in keeping with what they would wear to a nice restaurant at home.

• Skirts/dresses, slacks, blouses, and sweaters for women
• Pants and collared or dress shirts for men

Pool or beach attire, shorts, ball caps or jeans with fraying and/or holes are not welcomed in the dining room. Shoes must be worn.

Formal When formal nights are held, please observe the dress code in the dining venues for the enjoyment of all our guests.

• Evening gown, cocktail dress or elegant pant suit for women
• Tuxedo, dark suit or dinner jacket and slacks for men

Packing for Your Cruise

Follow these important luggage reminders:

• Essential medicines, travel documents, valuables and breakables should be hand carried in your possession at all times.
• Many domestic airline carriers now impose excess baggage fees for one or more bags and bags weighing over 50 lbs., so check with your carrier regarding weight restrictions.
• Princess will make every effort to assist you in safeguarding your belongings. But remember, you are responsible for your things at all times. Princess is not responsible for money, jewelry, cameras, binoculars, documents or any other articles you retain in your personal control.
• All luggage should have a sturdy personal identification tag that will not be lost or damaged in the course of typical airport and trucked luggage handling.
• On journeys including air travel, luggage will be subject to a considerable amount of handling and we would recommend that your luggage be of sturdy construction.
• Princess recommends that your travel protection is adequate enough to cover any possible loss or damage which may occur. Any loss or damage caused by Princess or an airline must be reported immediately to the responsible party.

Alcohol Policy

As provided in the Passage Contract, on the day of embarkation, guests are permitted to bring one 750ml bottle of wine or champagne on board per voyage, which will not be subject to a corkage fee if consumed in your stateroom. Additional wine or champagne bottles are welcome, but will incur a US$20/AU$30 (depending on shipboard currency) corkage fee each, irrespective of where they are intended to be consumed. Liquor, spirits, or beers are not permitted. Please remember that luggage will be scanned and alcohol outside of our policy will be removed and discarded.*

Alcoholic beverages that are purchased duty free from The Shops of Princess, or at ports of call, will be collected for safekeeping and delivered to the guest's stateroom on the last day of the cruise. A member of the ship's staff will be at the gangway to assist guests with the storage of their shoreside alcoholic purchases while The Shops of Princess staff will assist guests with shipboard alcoholic purchases.

*Princess is not responsible for any alcoholic beverages removed and discarded by shoreside security staff. Such items are not eligible for monetary refund or replacement. Guests found with prohibited items, including alcohol outside of the policy, may need to collect their luggage at a security checkpoint on board.

We strongly recommend you hand-carry all valuables and breakables, including jewelry, electronics and cameras as well as any medications.  Please read the Passage Contract  for limitations and responsibilities for lost items and baggage.

• Shore Excursions

Exploring destinations around the world is one of the highlights of your vacation, and the best way to do this is on a Princess Cruises Shore Excursion.

Safety Ashore

Our primary concern at Princess is your health, safety and security. We are in continuous contact with authorities concerning any travel advisories that might impact our cruises.

If the U.S. State Department advises against travel to specific locations we visit, we would make the necessary changes to the published itinerary. Although such itinerary changes occur infrequently, please understand that these changes are for your own safety and security and are beyond our control.

We remind all of our guests that they must ultimately assume responsibility for their actions while ashore. In this regard, we would like to remind you of some common sense precautions when visiting ports-of-call:

• Stay in the normal tourist areas and don’t travel to out-of-the-way places without the benefit of a guided tour.
• Do not leave any of your belongings unattended in public areas.
• Be generally aware of people and activities around you.
• Do not accept packages from anyone you don’t know personally.
• Keep a low profile–dress and behave conservatively.
• Be careful when eating and drinking ashore.

We will always adhere to local guidelines and protocols regarding the health and safety of our guests and crew.

We thank you in advance for following these recommendations, which we believe will enhance the enjoyment of your cruise.

Excursion Cancellation

Cancellation of Pre-Paid Shore Excursions:

If you have pre-paid a shore excursion and wish to cancel, the following shall also apply:

If a pre-paid shore excursion is cancelled five  (5) days or more  prior to sailing a refund of the pre-paid amount will be made in one of the following ways:

If there is a shore excursion balance for the guest named on the reservation being cancelled then the pre-paid amount shall be applied to this balance.

• If there is no shore excursion balance for the guest named on the reservation being cancelled then the pre-paid amount will be refunded to the credit card used to pre-pay the shore excursion. All refunds will be processed in due course, but delays should be anticipated. Please allow sufficient time for us to manage this process and know we are doing everything in our power to expedite where possible. We appreciate your patience and understanding.

If a pre-paid shore excursion is not cancelled within the above time frame or is cancelled during the voyage prior to the "Closing Time for Cancellation" listed for the particular excursion you wish to cancel, then the pre-paid amount will be refunded to the guest named on the pre-paid reservation as a shipboard credit on this guest's shipboard folio. Please note this is done regardless of which guest pre-paid for the shore excursion.

Cancellation of Pre-Reserved Shore Excursions

Due to the nature of excursions involving hotel accommodations, flights and private vehicles, these excursions are not refundable after the closing date, which is 30 days prior to sailing.

Due to the limited capacity and high demand for helicopter flights, any excursion involving a helicopter flight is not refundable unless cancelled no later than 12:00pm on the day after embarkation.

For other excursions in each port of call, a "Closing Time for Cancellations" is listed on the Shore Excursion Order Form found in your stateroom. This is the time when the bookings for the excursions in that port close and we notify the local operators of the final excursion requirements. You may cancel an excursion if it is prior to the closing time whether you reserve an excursion in advance of the cruise or book on board. However, we cannot cancel an excursion if it is past this closing time, nor will we refund an excursion on which you have reserved but do not to attend.

Cancellation of Alaska Land Excursions

Alaska Land Excursions, purchased through the Cruise Personalizer, may be cancelled up to three days prior to travel without any cancellation fees.  Land Excursions cancelled prior to the cancellation deadline will be refunded to the credit card that you provided in the Cruise Personalizer to purchase your tours.  Excursions cancelled within three (3) days prior travel are subject to a 100% cancellation fee, unless the operator, at their sole discretion, is unable to operate the program due to unforeseen circumstances.  All sales of tours booked while on your land tour are considered final at the time of purchase and are 100% non-refundable except in the case of an operator approved cancellation.

Multiple Excursions in One Port

If you choose to book more than one excursion in a single day, please allow at least 60 minutes between each excursion. All excursions depart from, and return to, the cruise ship pier. By scheduling in this manner, you will have sufficient time to take multiple excursions.

Tipping on Excursions

Tipping is a discretionary matter. It is, however, customary around the world, if one is pleased with their excursion, to tip the guide.

Here are suggested ranges (in U.S. dollars) to assist you in determining what amount is appropriate:

Please extend any tips on an individual basis, not as a group.

Excursion Timing

One very important feature of taking an excursion organized by Princess is that we closely monitor the departures and returns of all excursions. Therefore, our ships do not sail until all of our organized excursion transportation has returned, so you can be assured that you won't miss the ship. Please keep in mind that when you make your own arrangements in port, or if you leave an organized excursion, we will no longer be aware of your whereabouts; so be sure to schedule yourself with ample time to return to the ship before it sails.

Excursion Companies

All excursions are operated by local, independent companies and not by Princess. We selected only the most reputable companies available to provide your excursions. The companies providing your excursions are selected by Princess based on their excellent reputation for service and safety.

Children’s Excursion Pricing

Select excursions offer child pricing. Our reservation system will automatically apply a child rate if one is available on eligible tours when you make your reservation. Once on board, check your excursion tickets to ensure you have received the correct number of child tickets. If you have received the incorrect number of child tickets, visit the Shore Excursion Desk as soon as possible to make any necessary adjustments. Child prices are not available for excursions involving flights or hotel stays. Toddlers aged 2 and younger sitting on a parent's lap (not occupying a seat), are not charged for most excursions. If a parent would like their infant to occupy a seat or would like to utilize a safety seat, the parent must purchase an excursion ticket for the infant at the published excursion price. Parents are also responsible for bringing a safety seat for their child.

Excursion Age Restrictions

For most excursions, there is no minimum age for children as long as they are accompanied by a parent or guardian. Guests under the age of 18 years cannot participate without a parent or guardian. A few operators may allow an unaccompanied minor on an excursion if a waiver is signed by the parent or guardian in the operator’s presence.

Guided Excursions

All excursions include local English-speaking guides except for "On Your Own" excursions and where otherwise noted.

Where possible, time for shopping has been allowed within the framework of some excursions. However, excursions are not primarily designed for shopping, and time allowed for this purpose may be limited.

You May Also Like

• Before You Leave for Your Cruise
• Cruising with Family & Kids
• Dining & Nightlife
• Keeping in Touch
• Disembarkation
• Report a Lost Item or Luggage
• Onboard Stateroom Account
• Alaska Cruisetours
• Asia Cruisetours
• Australia Cruisetours
• Canada & New England Cruisetours
• Europe Cruisetours
• South America Cruisetours

Common questions and topics

Princess MedallionClass® FAQ

Crew Appreciation

Dress Code and What to Pack for a Cruise

Future Cruise Credits (FCC)

Travel Documents

You may also like

• Princess EZair®
• Cruise Tips, Advice and Information
• Military Cruise Benefit Program
• Princess® Rewards Visa® Card
• Onboard Gifts & Services

• Food & Drink
• How to Plan
• Shore Excursions
• Onboard Activities
• What to Expect

Top 10 FAQs From Cruise Rookies

By Tammilee Tips

Have you always wanted to go on a cruise but were not really sure if it was for you? Do you have questions about cruising but never knew who to ask?

Well if you answer yes to either of these questions we are here to help!  When we took our first cruise for our honeymoon we had soooooo many questions about cruising. The only people we knew who had really cruised before were my parents. I hate to say it but we instantly thought that meant that cruising was just for old people and we would stick out like nothing else.

After taking over 10 cruises the past five years we have found that these are the top 10 frequently asked questions from non-cruisers.

1. Is it expensive?

It honestly depends on the type of cruise you book. There are cruises in all price ranges. You can find cruises for a few hundred dollars up to thousands of dollars depending on the cruise line, length of cruise and the ports visited.  The great thing about cruising is your room, your regular dining and entertainment is built into the cost. Sure you can add additional cost by purchasing liquor, eating at specialty restaurants or gambling but that is up to you. Trust me no one is going to drag you to the bar and force you to drink a fruity mai tai….that is unless you want them to 🙂

2. Do I have to wear a formal dress every night?

I am happy to say that the majority of cruise lines do not expect you to dress formal every night.  You can go all out and get dressed up nightly if you would like to but it is not a requirement.  You also have the option of dressing casually to eat in the buffet every night of the week. Pre-warning: casual means actual clothes not just your swimsuit.

On Carnival we dress up a tad bit for dinner every night because we love it.  I am not wearing a formal dress and heels but I might wear a skirt, summer dress, or cute top and pants. John wears a button down shirt and nice pants with or without a jacket depending on his mood. We like to treat each night at dinner as a great date night.

3. Will I have fun?

Oh my goodness yes! You get to choose what you do during your cruise. Want to spend the day taking a long nap, watching a movie and ordering room service….go for it. Want to spend the day sitting by the pool soaking up the sun and drinking a fruity cocktail….go for it. Want to take a dance class and learn how to ballroom dance…go for it. Want to play cards with friends all day or dominos….go for it. Want to watch the world go by from a lounge chair in the shade….you can totally do it. How can you not have fun when there are so many options for things to do! We tend to have so much fun that we actually schedule in a nap each day so we force ourselves to relax for a bit.

You get to choose what you do and when you do it on the cruise ship.

4.   Are cruises family friendly or more of a party scene?

If you are looking at a couple day cruise that is specifically marketed for college kids and people in their 20’s you may wind up on a getaway with more partiers than the cruises we’ve taken. Some cruise lines do cater to a certain age group more than others. That said, we have been on a few cruise lines and each time we were more than comfortable. We love Carnival because there is something for everyone on the ship. If you are looking for an adult sanctuary you can visit Serenity for a quiet oasis. If you are looking for a fun area for your kids they can visit the kids camps. Ages 0-99 will have fun!

5. Can I check my emails and Facebook account from sea?

Yes! The ships have internet access available to purchase when you get on board. Each ship has varying prices depending on the amount of minutes you need. The only time we have run into an issue was on a Baltic Sea cruise and we were in the middle of nowhere and the internet couldn’t connect. Everyplace else in the world we have not had a problem.

6. I have dietary restrictions is this a problem?

Not a problem at all.  You can let the cruise line know about your dietary restrictions in your registration. This allows the ship to make sure they have the right food products available during your cruise. Most cruise lines request at least 30 days’ notice so they can make sure the order goes through with your requests. You can also work with the cruise line if you have specific foods you can’t have.

Plan a getaway

Being a vegetarian I have not had any issues on any cruises with finding ample options available at all meals.  We try and visit the steakhouse on the Carnival Cruise Ships and I am still able to find an amazing meal that is vegetarian. The chefs are so great at working with your dietary needs and making sure that you love your meal.

7. What is the safety drill and can I skip it?

The safety drill also known as the muster drill is required of all passengers on each cruise you embark on. It is not an option to skip the safety drill. Each room is checked and guests are counted at each muster station. The safety drills are pretty quick and they are the perfect sign that you are about to embark on an amazing cruise adventure.

8. Do I need to bring cash on board for tips or purchases?

You can bring cash on board for tips but it is not necessary unless you want to. The ship will automatically add your  daily tips to your cruise account  each night. You can tip your servers or room steward at the end of the cruise if you wish too. You do not need cash on board the ship for purchases. All of your purchases will be credited to your onboard ship account.

You may want to bring cash for your days in port. Your ship card only works on the ship so you will need to have cash or a credit card available if you chose to make purchases while in port.

9.  Are there exercise areas available to burn calories?

Well this one is totally up to you…….

You have the choice on the cruise of many options for food and fitness. I will say that the food on the cruise is normally really good! But there are so many options to work off the calories. There is a sports track to walk or jog around, basketball courts, swimming pool, taking the stairs instead of the elevator, dance classes, yoga class and oh yeah a huge gym on board. There are options for everyone to burn off calories and to enjoy amazing food.

You can even play a round of mini golf on many Carnival ships. We make it a point of walking the deck daily on the Carnival cruises we take. It is a great way to meet other passengers and enjoy the amazing weather.

Plus you have the chance of seeing dolphins and other wildlife while you are walking. I definitely don’t get to say that when I am walking at home in Spokane.

10. Are excursions included in my cruise rate?

For most cruise ship excursions are an additional charge. Excursions range from around $30-$300 and up, depending on the activities involved with the excursions. Excursions are a great way to explore a port and not have to worry about transportation, how long you are off the ship or what to do. The cruise ships have vetted out the companies that handle the excursions to make sure they are the best in the area.

We have done some truly amazing excursions on our Carnival cruises. Some of our favorites include driving ATVs and swimming with sharks in Grand Turk, visiting Passion Island near Cozumel , visiting Bayahibe beach in Dominican Republic and touring Key West.

You can find out more about the excursions offered on your cruise by checking the cruise website. Most cruise lines will show the specific cruises that are being offered for your cruise on their site. You can check to see which ones include meals, how much activity is involved and how long each excursion is on their websites.

Please let us know if we can answer any other cruise questions for you!!!! We are huge fans of cruising and would love to share our experiences with you.

This post was created as part of my collaboration with Carnival . As always, all of the opinions, thoughts, and ideas in this post are my own.

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Frequently Asked Questions about Cruising

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The Cruise Web's Cruise FAQ is a great resource for anyone with a cruise-related question, whether you're new to cruising or a veteran cruiser. Learn about the advantages of cruising versus a land vacation. Find help determining what to pack. Read about various onboard activities and dining options. Discover ways to add even more value and make the most of your next cruise. Browse our most frequently asked cruising questions and call our expert cruise consultants at 1-800-377-9383 if you have additional questions.

Why Take a Cruise?

Is cruising affordable and a good vacation value.

Yes and yes. Cruising is the best value for your vacation dollar and there are cruises suited for any budget. Cruise fares include your accommodations, meals, on board activities and entertainment, and sometimes more. The only additional expenses might be drinks, specialty restaurants, optional shore excursions or personal services such as spa treatments.

Where can I go?

Almost anywhere! Cruises sail to hundreds of ports throughout the world and depart from both convenient North American locations and exotic cities around the world!

Do I need a passport?

Sometimes. Your personal cruise consultant will inform you of any passport or visa requirements. You can also find the most current government regulations at the Department of State's travel website: https://travel.state.gov

How long are cruises?

Cruises come in all lengths, ranging from one night to four months long. This makes it possible for us to find the perfect cruise vacation for any budget and schedule!

Are there different types of cruises?

Yes, there are cruises for nearly every interest and preference, from intimate river cruises to fun-filled, big ship vacations - and our consultants are great at matching you with the perfect option.

How do I book a cruise?

Call our expert Cruise Consultants at 1-800-377-9383. Our highly trained agents provide free guidance to match you with the perfect cruise. You can feel confident that our recommendations are based on personal knowledge and experience. Even if you prefer the “do it yourself” route, we still encourage you to call to take advantage of our non-published deals and make sure you have the best vacation possible.

Do cruise lines accept group bookings?

Most lines welcome groups - often with reduced rates and extra amenities (shipboard credit, private cocktail parties, etc.), depending on the size of the group. Be sure to ask your personal cruise consultant about group advantages.

Who Goes on Cruises?

Do cruise lines welcome families with kids.

Twenty-five percent of cruisers sail with children and a majority of cruise lines provide supervised youth activities. Ships even offer different types of age-appropriate activities, suitable for toddlers to teens. Plus, trained youth counselors ensure safety while keeping kids entertained.

Will there be people like me?

It's hard to define the typical cruise passenger because cruisers come from all walks of life, but our experienced cruise consultants will find the best ship for you, based on your preferences and lifestyle.

Can singles have fun on a cruise?

Of course! Cruises are full of activities that make it easy to meet new people, and most ships host parties for singles early in the cruise. Many cruise lines even provide gentlemen hosts for dinner companions or dance partners. Some ships even have studio staterooms designed specifically for single passengers.

Can we celebrate a special occasion?

Certainly - and most cruise lines will even treat you to a complimentary cake to honor your special occasion. Inform your personal cruise consultant of the special occasion and they'll help you arrange celebratory champagne, flowers and more.

Is cruising right for honeymooners?

Definitely! Cruises provide the perfect atmosphere for romance, from breakfast in bed and couples' massages to beautiful sunsets and dancing under the stars. Some ships even offer special packages for performing a wedding ceremony or renewing your vows.

Do you sell gift cards or cruise certificates?

Of course! Anyone can purchase one of The Cruise Web’s Cruise Certificates . Our Gift Certificate Program enables you to give the gift of a cruise, or cruise related amenity, to friends and family. Certificates are available in any denomination and can be used for anything cruise related. From spa treatments to free cruises, Cruise Web Gift Certificates give you the flexibility to offer that special someone a wide variety of gifts to enjoy on their next cruise.

What to Pack?

What should i pack.

Pack like you would if visiting a resort in your cruise's destination. Cruise ships are casual during the day (whether you're on the ship or ashore), but evening dress codes vary as attire is dictated by occasion. At a specialty restaurant or evening gala, for example, you may want to wear something more formal, such as a dark suit or cocktail dress.

Will I need a tuxedo?

No, but a dark suit and tie may be required on the more formal cruise lines' dressiest of occasions. While many ships still offer tuxedo rental services, most lines now feature a relaxed "country club casual" approach to dress throughout the cruise.

Can I use my hair dryer or shaver?

Most staterooms feature 110-volt outlets, but it's always safest to ask our experienced consultants for the most accurate information. Most ships also provide hair-dryers in each cabin.

Cruise Ship Dining

How good is cruise ship dining.

Verrrry good. You'll enjoy a fine selection of appetizers, entrees and desserts, and each day the options will be different. Plus, you can choose vegetarian or health-conscious options that are just as delicious. Best of all, most meals are included (except for some specialty restaurants on certain ships).

What about meal times?

Most ships offer multiple evening meal times in their main dining room, and many feature multiple restaurants with "anytime" dining. Smaller ships may seat all guests once per night. Ask your consultant for the specific meal times of any cruise line.

Can I get a special diet?

Yes, most ships will accommodate special dietary needs, including diabetic, low-carb, low cholesterol and salt-free preferences. Special diet requests should be made in advance, so make sure to inform our cruise consultants of any such needs.

What about dining companions?

Cruise lines usually assign guests to large tables and make every effort to seat groups together. It is also possible to request a table for two or four. If you wish to change dining companions, you can always speak with the maitre d' who will be more than happy to find you more compatible tablemates.

What about gratuities and tipping?

Gratuity charges vary by cruise line, but are generally around $12 per person, per day. Additional tipping is at the passengers' discretion. Some cruise lines maintain a "no tipping" policy, while others include gratuities in the price. Our cruise consultants can answer any questions regarding your cruise line’s specific tipping policy.

What to Do?

Will i be bored at sea.

Doubtful! Cruise ships are like floating resorts featuring something for everyone. You can find a lounge chair, catch some rays and enjoy the ever-changing views or, for more activity, head to the pool, join an exercise class, hone your golf swing and go for a jog. There are also enrichment opportunities with films, exhibits and lecture series!

What can I do in port?

Tons! You can join a guided tour (known as a shore excursion) or explore on your own. Discover the culture, taste local cuisine, search for wildlife and hunt for shopping bargains. Go horseback riding on a beach, climb a waterfall and sail, snorkel or SCUBA dive. Cruising is a great way to try new things in wonderful destinations, all while under expert supervision!

What's there to do at night?

Cruise ships really come alive at night with live entertainment, dancing, nightclubs, feature films and casino games. Many cruise lines also have their own special events like cocktail parties, scavenger hunts, talent contests, Broadway-style shows and more.

Is there a charge for entertainment?

Most on board entertainment is included in the cruise fare.

Do I have to participate in the activities?

Of course not - it's your vacation! You can do everything or absolutely nothing. The choice is yours.

Are there any special educational programs on board?

Many cruise lines offer extensive on board enrichment programs hosted by experts. These programs focus on a variety of interesting topics, from relevant ports on your itinerary to culinary secrets. You could learn about editing digital photography, arts and crafts, environmental conservation and more.

Ship Accommodations & Services

Are all ships fairly similar.

Actually, no. Cruise ships range from intimate yacht-like vessels to enormous mega-ships, meaning you could sail with fewer than 100 guests or more than 5,000. On board entertainment, activities, dining and accommodations also vary from ship to ship. We’ve partnered with several great cruise lines so that we can offer the best cruise ship for every type of cruiser.

Are there different classes of service?

Most of today's cruise ships provide one class of service for all guests. With the exception of a few exclusive suite villas on select ships, everyone can use all of the ship's facilities. The price of your cabin is based primarily on its size and location, not the service associated with it. Regardless of the category and cabin booked, you'll enjoy the same great service, menus and entertainment as everyone else on board.

Are there non-smoking areas?

Most of the space on any ship is non-smoking, but there are a few smoking sections in the public rooms and on deck. Almost all dining rooms, in fact, are completely smoke-free. If this is a concern of yours, remember to ask your cruise consultant about the smoking regulations of the ship you're interested in.

Are there meeting rooms on board?

Most large ships have conference centers or public rooms to offer as meeting spaces for private or corporate groups. Many even offer dedicated meeting facilities. To plan an event at sea or make meeting or incentive travel arrangements, contact our Events @ Sea department at 1-888-250-7803. They'll help you coordinate schedules and arrange for any special requirements or services.

Can we stay in touch with the outside world?

Of course! Almost all staterooms have TVs and satellite phones. Most ships provide cell service so you can even use your own cell phone, just be prepared for additional charges. While at sea, you can sometimes make calls to shore through the ship's radio officer. Many ships also provide wireless internet. The speeds won't blow you away, but you'll be able to check your e-mail and perform other basic internet activities.

Are there medical services on board?

Yes. Most ships provide round-the-clock medical care (operating under the American College of Emergency Physicians' guidelines). While cruise ships aren't exactly hospitals at sea, they can provide adequate care until guests can be transferred to an on shore facility. We recommend that all cruisers have medical insurance and pack extra supplies of all prescription medication. It's also smart to disclose any pre-existing medical conditions prior to cruising.

Do cruise lines provide laundry services?

Yes, most cruise ships offer laundry and dry-cleaning service while others have self-service laundromats. Check with your consultant to verify any costs associated with these services.

Will I get sea or motion sickness?

Probably not. Cruise ships have stabilizers to reduce motion and modern navigation equipment allows them to navigate around rough seas. There are also plenty of preventative medications that ease or prevent motion sickness.

How can I stay healthy on board?

Wash your hands often and use hand sanitizer. It's also smart to pack extra supplies of your basic medication in case you ever feel a little under the weather. But you really shouldn't worry - cruise ships follow very stringent guidelines to maintain the healthiest possible shipboard environments.

Cruise Vacation Add-ons

What's an air/sea cruise package.

These packages typically bundle free or reduced-cost airfare with your cruise fare. These cost-effective packages are offered from many major airports and often include ground transfers between the airport and cruise ship. Ask your consultant about available options.

Can I extend my cruise vacation?

Definitely, we actually encourage it! Many cruise lines offer pre- and post-cruise vacation packages (sometimes called "cruisetours"). Ask our cruise consultants about these add-ons when you call.

What If I Still Have Questions?

Who should i contact if i have additional questions.

Your personal Cruise Consultant at The Cruise Web, of course! You can contact us at 1-800-377-9383 with any questions!

Can I book another cruise while on board?

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How Do I Choose My Destination?

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How Do I Choose My Destination

Cruising in alaska.

Is an Alaska cruise good for families?

Absolutely. With spectacular wildlife and dozens of thrilling, kid-friendly activities, Alaska is perfect for families. Kids will love spotting bears and whales, and the whole family can try sea kayaking, go zip lining, join guided hikes through the forest, and learn to drive a team of husky dogs. Here’s all you need to know about cruising in Alaska as a family.

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Can I add a land tour before or after my Alaska cruise?

With one of our 9- to 13-night Alaska Cruisetours, you can combine your seven-night Alaska cruise with an exciting land tour where you’ll visit destinations like cultured Anchorage, folksy Talkeetna, and wild Denali, giving you a more diverse experience of the magnificent 49th state and more opportunities to spot the Big Five: Moose, caribou, wolf, Dall sheep, and grizzly bear. 

Will I see a glacier on my Alaska cruise?

Many of our itineraries spend a day cruising the beautiful Endicott Arm Fjord, the end of which is dominated by the mighty Dawes Glacier. Others take you to Hubbard Glacier, a vast wall of ice. 

From Juneau, you can take an excursion to Mendenhall Glacier, where you can see fantastic views of the ice on a hike or join a kayak tour. From Seward, you could join a challenging hike to Exit Glacier, which flows slowly from the enormous Harding Icefield. Wherever you go in Alaska, you’ll see glaciers in the distance, high in the mountains, sometimes hanging dramatically over a wall of rock.

What should I pack for an Alaska cruise?

When you’re packing for an Alaska cruise, you’ll want to plan for any kind of weather, from hot sun to ethereal mist and rain showers—often in the same day. Layers, light waterproof jackets, good walking shoes, and a hat and gloves are the essentials; Alaska can be cold as well as warm and sunny.

Pack binoculars for spotting all that incredible wildlife, and camera lens or smartphone. You will also need sunblock and insect repellant. Remember swimwear for the ship; even if it’s cool outside, the Solarium on board is climate controlled and covered, so you can relax on a lounger in the warmth, and swim in the pool. Pack Evening Chic outfits for our dressier nights. 

If you join activities like kayaking, all safety gear will be provided.

What are the best things to do in Alaska?

Alaska is all about exploring the Great Outdoors with family and friends, learning about US History and enjoying wildlife. There are hikes, kayaking, mountain biking, ziplining, and dog sledding for more energetic travelers. 

For a less testing but equally thrilling experience, you could join a whale-watching tour, or take a helicopter or floatplane flightseeing trip, soaring over forests and glaciers. Alaska is brimming with history and culture, too. Explore the cultures of the Native Alaskans, and learn about the Klondike Gold Rush.

Make a point of trying the local cuisine in Alaska, which is famous for its seafood. You’ll find Alaskan salmon on every menu. King crab is delicious in a chowder, or with melted butter. Black cod and halibut are delicious and often served with fries; fish and chips is a popular dish in Alaska. You’ll also find seasonal berries on every menu, locally roasted coffee, and a wide assortment of craft beers.

What kind of animals can I see in Alaska?

You’ll likely see a wide variety of animals in Alaska. If you’re lucky, you can spot brown and black bears; the Spasski River Valley near Icy Strait Point is a great place for bear-spotting, as are the rivers around Ketchikan in July, peak salmon spawning season, when bears come to feast on the fish. For guaranteed bear viewing, head to the Fortress of the Bear near Sitka, which raises orphaned bears in a natural setting. 

You’ll also see whales; the Inside Passage is a great place to spot humpbacks and orcas. Look out for bald eagles perched in the trees, steller sea lions spread out on rocks, and cute sea otters bobbing in the water. To search for the Big Five—grizzly bears, wolves, caribou, Dall sheep, and moose—extend your vacation with a Cruisetour and a visit to Denali National Park. 

When's the best time to cruise to Alaska?

Alaska’s summer season begins in early May and extends until late September. There are compelling reasons to cruise to Alaska in any month of the summer, depending on whether you’re interested in maximizing your chances of spotting whales, seeing the Northern Lights, getting closer to glaciers, or traveling when there are fewer people around. See our blog post to learn more about the best time to cruise to Alaska. 

What Celebrity ships sail to Alaska?

Celebrity Cruises has three ships operating different itineraries in Alaska. These include Celebrity Edge, Celebrity Solstice, and Celebrity Summit.

Where do Alaska cruises embark from?

Most of Celebrity’s Alaska cruises sail round-trip from either Vancouver or Seattle. You could also opt for a one-way cruise between Vancouver and Seward or Vancouver and Seattle. If you choose a Cruisetour, you could sail from Vancouver to Seward and then fly out of Anchorage after the tour. Other itineraries begin in Fairbanks and, after the land journey, sail south from Seward to Vancouver.

How long are Alaskan cruises?

Celebrity’s Alaskan cruises range from six to seven nights, but if you extend your voyage into a Cruisetour, the duration is nine to 13 nights. You could also consider extending your vacation with a night or two in either Vancouver or Seattle, depending on which itinerary you have chosen.

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Cruising in Australia/New Zealand

When is the best time to cruise to Australia and New Zealand?

The seasons are reversed in the Southern Hemisphere, so the best time to cruise is from October to April. New Zealand has a shorter summer than Australia as it’s further south, so is best visited between December and March, when the days are long and sunny.

What should I pack for an Australia and New Zealand cruise?

Australia and New Zealand cover a vast area, so pack according to the climate zones you are visiting. Generally speaking, New Zealand is cooler than Australia. In Australia, the north is humid and tropical, and the south is more temperate, generally speaking.

Pack sunblock and a sun hat as the sun is strong here. Good walking shoes are important if you want to take advantage of the wonderful hiking in both countries.

Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through cover-ups or robes, bare feet, tank tops, T-shirts, and baseball caps. 

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jeans with a stylish top or button-down. Shorts and flip-flops are not considered Smart Casual. 

Each itinerary features one to two “formal” nights that we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jeans, an elegant dress top, or blazer—some guests even pack a tuxedo or gown for onboard photos. 

The daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and attending the theater.

Do I need a visa or any other documentation to visit Australia and New Zealand?

You will need a valid passport to visit Australia and New Zealand. It is the responsibility of each guest to identify and obtain all required travel documents and have them available at the pier when necessary. Before leaving home, take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. You’ll find more information here. 

Most visitors to Australia and New Zealand need an Electronic Travel Authority (ETA), an electronic, label-free visa obtainable for a small fee. You must apply for this in advance of travel.

What types of itineraries are available in Australia and New Zealand

We offer a wide range of itineraries to Australia, New Zealand, and beyond. You could try a short three- or four-night cruise from Sydney, or a six-night voyage that gives you an overnight in artsy, outdoorsy Hobart, the capital of Tasmania. Australia wine cruises take you to some of the country’s top wine-growing areas, including Melbourne’s Yarra Valley and the Barossa Valley outside Adelaide.

Some Sydney cruises head north to the spectacular Great Barrier Reef, with stops at Airlie Beach and Cairns, as well as Brisbane and Port Douglas.

We also offer several itineraries that take in both Australia and New Zealand. A 10- or 11-night cruise between Auckland and Sydney visits eight or more different locations in New Zealand, including Dunedin, Christchurch, Wellington, and the serene Milford Sound. You could also opt for a 12-night cruise round-trip from Sydney that almost circumnavigates New Zealand.

You can sail from Australia and New Zealand to the dreamy South Pacific, too, visiting New Caledonia and Vanuatu on the state-of-the-art Celebrity Edge from Sydney. Cruises from Auckland, meanwhile, take you to Fiji and Samoa, with a day in the beautiful Bay of Islands on the way.

Finally, one-way cruises between Singapore and Sydney visit Bali, Darwin, Cairns, and Airlie Beach, giving you a taste of Asia as well as different Australian ports.

How do I handle currency exchange between the Australia/New Zealand and on the ship?

Australia and New Zealand both use their own dollars (AU$ and NZD$) as currency. The two are not tied to one another and do not have the same exchange rate, so make sure you understand the value of each before traveling.

Australian dollars are not accepted in New Zealand, or vice versa, so you will need a small supply of each if you are visiting both countries. Credit cards are widely accepted in both, so you really only need cash for small purchases from market stalls or souvenir vendors.

You can change money at the Guest Services Desk on board your ship, or use an ATM in port.

What types of wildlife and natural sights can I expect to see on excursions?

Wildlife and nature are two of the primary reasons for visiting Australia and New Zealand. Depending on where you go in Australia, you could spot kangaroos and koalas. You’ll also most likely see wallabies, which are like smaller kangaroos, and wombats, a cute-faced marsupial. 

Tasmanian devils are difficult to spot in the wild, but you can visit a sanctuary on an excursion in Hobart where injured or orphaned animals are rehabilitated. If you want to see penguins, Phillip Island, near Melbourne, is the place.

On the Great Barrier Reef, the coral teems with tropical marine life in dazzling colors, from clownfish to butterfly fish and surgeonfish. Sea turtles, manta rays, and marine mammals like whales and dolphins are a regular sight.

New Zealand’s wildlife includes the kiwi, the national bird, and a spectacular array of seabirds and marine mammals. 

As for natural wonders, you couldn’t be in a better part of the world. From the gorgeous vistas of Sydney Harbour to the extraordinary beauty of the Great Barrier Reef, and the pure white beaches of the Whitsundays, there are unforgettable vistas at every turn. Join a tour from Melbourne along the Great Ocean Road to see the dramatic sea stacks of the Twelve Apostles. In New Zealand, admire the serene beauty of Fiordland, where green mountains plunge straight into the glassy water, and the steaming geothermal pools around Tauranga.

What else is there to do in the region near Australia and New Zealand?

Both Australia and New Zealand are packed with activities, whether your interest is Aboriginal culture, art, food, or wine. In Hobart, learn about Port Arthur’s dark history as a penal colony, and explore the extraordinary Museum of Old and New Art (MONA). In Melbourne, see Aboriginal and non-Aboriginal art at the Ian Potter Centre: NGV Australia, or join a walking tour to admire vibrant street art. Take a behind-the-scenes tour of Sydney’s famous Opera House, and brave the Sydney Harbour Bridge climb.

In New Zealand, learn about the Scottish heritage of Dunedin, or visit the snow-capped mountains and dense forests of “Middle Earth”, the famous movie location. Learn about Maori culture and history at the fabulous Te Papa Museum in Wellington. You can also see how kiwi fruits are produced, or even spend a day on a sheep farm.

Is cruising a good way to see Australia and New Zealand?

Cruising is an excellent way to see Australia and New Zealand. Distances are long here, but on a cruise, you can use the travel time to relax into the surroundings of your ship, waking up refreshed for a new port of call each day. 

In Australia, many of the most interesting places are around the coast, so you’re well-positioned on a cruise for easy access to dynamic Sydney, foodie Melbourne, or the dreamy coastal scenery around Airlie Beach. 

New Zealand, too, is a great place to explore by ship, especially as you sail through the stunning Fiordland and the exquisite Bay of Islands. 

How long are Australia and New Zealand cruises?

We offer a wide range of cruises in Australia and New Zealand, from short getaways to longer voyages that visit both countries. Cruises range from 3, 4, and 6 nights to 9 to 15 nights.

Are there specific health or quarantine regulations I should be aware of in Australia or New Zealand?

Both Australia and New Zealand have strict rules about the import of certain items, including seeds, plants, and some foods. While you are unlikely to be bringing such items on a cruise, it’s worth checking if in doubt.

There are no compulsory vaccines required for Australia and New Zealand unless you are coming from an area where yellow fever is prevalent, in which case you will need an inoculation certificate. If you are planning to extend your travels beyond either country, check with your physician if anything else is required.

Cruising in the Bahamas

When’s the best time to take a cruise to the Bahamas?

Celebrity Cruises sails to The Bahamas year-round. The peak season is from December to early spring, while May and June tend to be wetter. Rain tends to fall in the late afternoon in short, sharp showers, so this shouldn’t be a deterrent from traveling.

Hurricane season is typically from June to November although, fortunately, The Bahamas is rarely affected by hurricanes. There are many systems in place to detect any hurricane weather along your route, ensuring your ship’s captain and crew will be able to chart a path around any bad weather or make modifications to the itinerary to keep you safe. Celebrity’s state-of-the-art ships are built for stability, keeping movement in rough seas to a minimum. 

See our blog post about cruising during hurricane season for more information.

Do I need a passport to cruise in the Bahamas?

It is the responsibility of each guest to identify and obtain all required travel documents and have them available at the pier when necessary. Before leaving home, take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. You’ll find more information here. 

Not all Bahamas cruises require a passport. If you are an American citizen traveling from the U.S. to The Bahamas or Mexico on a closed-loop cruise, starting and ending at the same U.S. port, a state-issued ID and an original U.S. birth certificate are sufficient. 

On Bahamas cruises that call at other Caribbean ports, you can enter with your U.S. passport book, passport card, Trusted Traveler card (Nexus, SENTRI, or FAST), or an enhanced driver’s license. See our blog post for more information.

What should I pack for a cruise to The Bahamas?

When packing for a cruise to The Bahamas, you’ll need clothing for a warm, sometimes humid climate. Bring plenty of beachwear, a sun hat, sunglasses, coverups, water shoes if you’re visiting coral beaches, and reef-friendly sunblock. 

If you book a snorkeling excursion, all gear will be provided. If there are places where you may want to snorkel independently, consider bringing your own equipment. 

Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through coverups or robes, bare feet, tank tops, T-shirts, and baseball caps. 

Each itinerary features one to two more “formal” nights that we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jeans, an elegant dress top, or blazer—some guests even pack a tuxedo or gown for onboard photos. 

What are some things I can do on my cruise in the Bahamas?

The Bahamas offers a range of activities to enjoy during your cruise. In Nassau, you could relax on beautiful beaches on Pearl Island or the Blue Lagoon. Join a watercolor painting class, snorkel over coral reefs, and even swim with friendly pigs. Learn about Nassau’s history, and sample conch fritters, the local specialty. If you’re traveling with kids, you could spend a day exploring Aquaventure waterpark at Atlantis Paradise Island and its waterslides, pools, river rapids, and vast aquarium.

In Bimini, you could relax on a pristine beach in an exclusive resort and swim in the warm, crystal-clear water. If you prefer a more active day, you could hand-feed wild stingrays, swim among reef sharks, or snorkel over the wreck of the Sapona, now colonized by tropical fish.

Perfect Day at CocoCay, our award-winning private island, is the place where you can be as adventurous or as indulgent as you wish. Fly down the tallest waterslide in North America, or whizz along a zipline. Take in the views from 450 feet above the shore in a helium balloon. Enjoy swimming in the largest freshwater lagoon pool in the Caribbean. Or elevate your experience with a luxurious private cabana, either on the powdery beach at Chill Island or perched directly over the aquamarine water.

How long are Bahamas cruises?

Cruises to The Bahamas are three to six nights long. On the shortest Bahamas cruises, you will have a day to explore Nassau and a full day to enjoy the many amenities of your Celebrity Cruises ship. 

Other short cruises include Bimini and CocoCay, or a different combination of Key West and Nassau. Slightly longer voyages of five nights visit Key West, Bimini, and CocoCay. On a six-night voyage from Tampa, meanwhile, you will visit Nassau and Bimini and have three full days to enjoy the amenities of the ship.

What ports do you visit in the Bahamas?

We visit three ports in The Bahamas: Nassau, Bimini, and Perfect Day at CocoCay, Royal Caribbean’s award-winning private island.

What can I do on board the ship in the Bahamas?

Celebrity’s ships offer a wealth of activities. Bask by the shimmering pool, join a yoga or meditation class in the Fitness Center, or indulge in a blissful treatment in the Spa.

You’ll find a wide variety of places to dine, with menus crafted by our chef. Enjoy BBQ specialties at the al fresco Lawn Club Grill (on Celebrity Silhouette and Celebrity Reflection) and marvel at the antics of the 3D characters who “prepare” your dinner in Le Petit Chef. 

Enjoy the ship’s upscale bars and lounges, from the lively Martini Bar, where skilled mixologists entertain as they prepare your cocktail, to the beautiful Sunset Bar, a popular gathering place for pre-dinner drinks with friends, with infinite views of the blue ocean. You’ll find live music all over the ship late into the night, whether you want to dance, listen to jazz, or attend a Broadway-quality show in the Theatre.

Elevate your experience on board by choosing The Retreat, where you’ll luxuriate in a beautiful suite and have access to an exclusive lounge and the exceptional Luminae at the Retreat restaurant.

Where do Bahamas cruises depart from?

Celebrity’s Bahamas cruises sail from three ports in Florida: Fort Lauderdale, Miami, and Tampa.

Cruising in Europe

Where can I cruise to in Europe?

A Celebrity European cruise vacation takes you to some of the most exciting cities in the world, from Iceland and the Fjords in Northern Europe to the Mediterranean,  the Canary Islands and the stunning Greek Isles. You’ll set sail on spectacular new adventures on any European cruise with Celebrity. 

We depart from eight incredible ports in Europe including Amsterdam, Barcelona, Venice, and Rome just to name a few. There are plenty of ways to embrace the best of everything in the region. View our European itineraries for more details. 

When’s the best time to cruise in Europe?

We offer a wide variety of Europe itineraries with our newest Edge-class ships sailing during the summer and Celebrity Infinity year round. Each region of Europe offers different experiences guests can enjoy. 

Enjoy the quintessential Mediterranean summer with spectacular beaches, warm weather, and delicious food, or sail through the Norwegian fjords between May and August, when they are at their most beautiful. Visit unique destinations like the Holy Land in the cooler months, from February to April.

How long are Europe cruises?

From 4-night getaways to 14-night sailings, we have options for everyone in Europe year round. Get away for a weekend to Belgium and the Netherlands or set off on a week-long adventure to the Mediterranean, Norwegian Fjords or the exquisite paradise of the Canary Islands. 

What should I pack for a European cruise?

What to pack for a cruise to Europe depends on where you’re headed, and when. For the Mediterranean in summer, you’ll need beachwear, a sun hat, and light clothes for a hot climate. The British Isles, on the other hand, is often cool and damp, even in the height of summer, so you should pack a light waterproof jacket. The same applies to Iceland, Ireland, and Scandinavia. You could be basking in hot sunshine, but there are no guarantees. 

If you’re traveling as the seasons change, in April and May, or between September and November, you’ll need to pack for all eventualities. Remember to include comfortable shoes for walking around ruins and through old castles, and something to cover your shoulders if you want to go inside churches and mosques.

Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through cover ups or robes, bare feet, tank tops, T-shirts, and baseball caps. 

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jeans with a stylish top or button-down. Shorts and flip flops are not considered Smart Casual. 

What can I see while I’m in Europe?

Europe has a rich, diverse mix of cultures and countries that you can immerse yourself in. See medieval towns like Tallinn, Estonia, or chic Scandinavian capitals such as Stockholm and Copenhagen. 

In the Mediterranean, visit Rome, Barcelona, Athens, Florence, and Pisa for a culture and history fix. You will see astonishing natural beauty, too, from geysers and volcanoes in Iceland to the rolling green hills of Ireland, and the majestic scenery of the Norwegian fjords. 

Pick an itinerary that matches your interests and pace yourself; some places are best explored with a guide, while in others, it can be fun to just sit and people-watch with a glass of local wine or a cold beer.

Should I book tours for Europe ahead of time?

If you are traveling in peak season, we recommend you book your Shore Excursions through My Celebrity Cruises as soon as you confirm your sailing as many attractions in Europe are extremely popular. 

Booking a shore excursion with Celebrity also means you’ll be visiting attractions with a professional guide, and on a tour that guarantees to return you to the ship on time. 

Whether you're looking for a private, customizable experience, a carefully curated guided tour with a small group, or an unforgettable trip to iconic local landmarks, we have the right option to discover any destination, granting in-depth knowledge, expertise, and a truly extraordinary experience.

Can I get around Europe only speaking English?

Many languages are spoken in Europe, from French, German, Italian, and Spanish to Estonian, Swedish, and Danish. Most people working in the hospitality industry speak at least some English.

Is a Europe cruise good for families?

A cruise to Europe is a great family vacation option as kids will be exposed to multiple cultures, not to mention millennia of history and different cuisines. You’ll find attractions that are great fun for the whole family, from the pretty Tivoli Gardens amusement park in Copenhagen to the ABBA Museum in Stockholm. 

Kids will love exploring castles in Scotland and Ireland, basking in the Blue Lagoon in Iceland, or spotting whales on a boat tour. The Norwegian fjords are packed with outdoor activities such as RIB rides, hikes, and kayaking, while a trip to the Mediterranean is a fantastic way to make ancient history come to life for kids in locations like the Colosseum in Rome, or the Parthenon in Athens.

Do I need a visa to cruise to Europe?

The vast majority of countries visited by European cruises do not require a visa. From 2024, Americans, Canadians, and British citizens will be required to register for the new European Travel Information and Authorization System (ETIAS) to enter 30 European countries. 

This will be easy to apply for, inexpensive, and is simply a pre-authorization system similar to the ESTA that Europeans need to travel to the U.S. and Canada. Once you have the ETIAS, it will be valid for three years. You should make sure you have at least six months before your passport expires, too.

Are there any safety precautions I should take when cruising in Europe?

Europe is generally very safe, but take precautions in big cities where pickpockets could be active. Don’t carry your cell phone or wallet in your back pocket, and keep your purse close to you. A safe is provided in each stateroom, and we recommend that guests leave all valuables onboard in their stateroom safe. 

What onboard activities and entertainment can I expect in Europe

Celebrity’s ships are packed with exciting entertainment and dining options. Take in a breathtaking show in The Theatre, or unwind with a treatment in The Spa. Bask in the summer sunshine by the pool, or join a yoga class. There’s live music all over the ships, day and night. 

You’ll find dining to suit every taste, too, from French classics to elegant Italian and American favorites. Join a wine tasting, sample craft beers, or watch the skilled mixologists at the Martini Bar. Elevate your experience in The Retreat, where you’ll have access to an exclusive lounge, restaurant, and suite accommodation. Essentially, you can be as active or as relaxed as you please on a Celebrity ship.

What type of currency will I need on a European cruise?

Most, but not all countries in Europe use the Euro as their official currency. All the places you will visit on your European cruise will have ATMs, and credit cards are widely accepted. Carry cash for things like taxi fares or purchases in markets. Some countries don’t use the Euro; in Britain, for example, the currency is the pound, while Sweden and Turkey both have their own currencies.

Cruising in the Mediterranean

Where do Mediterranean cruises go?

Whether you love art, history, natural wonders, fine cuisine, or all of the above, a Mediterranean cruise lets you experience something amazing at every stop. The Mediterranean region is vast, including many countries each with its own personality, cuisine, and scenery. 

Celebrity’s Mediterranean cruises sail from Athens, Barcelona, Rome, Southampton, and Ravenna (Venice). 

Feel like an old-fashioned movie star on the French Riviera, learn about military history in Malta, explore Biblical history in Israel, and delve back more than 4,000 years in time to Egypt.

How long are Mediterranean cruises?

Mediterranean cruises on Celebrity last from six to 12 nights. Spend seven nights visiting popular ports in Spain, France, and Italy, or longer voyages that include Greece and Turkey. 

When’s the best time to cruise to Mediterranean?

The best time to cruise the Mediterranean will vary depending on your particular interests and schedule. The main Mediterranean cruise season runs from April through November each year, with June to September the peak months. But with Celebrity you can cruise Europe year round. 

July to September is the peak summer season in the Mediterranean, when most Europeans take their summer vacation. April, May, June, later in September, and October are all great months to visit, too. You can sail the Mediterranean with Celebrity right up to November, which is a wonderful time for sightseeing with fewer people around. The best time to head to the far south of the region is from February to April, when the climate is perfect for exploring Israel and Egypt.

What should I pack for a Mediterranean cruise?

When you’re packing for a Mediterranean cruise, swimwear and beach outfits are essential. You’ll need comfortable shoes for sightseeing, whether this involves walking over uneven cobblestone roads or clambering over the rocky paths of the Acropolis in Athens. 

A good sun hat is essential If you want to visit churches, synagogues, and cathedrals we recommend long pants or skirt and a scarf/shawl to cover your shoulders.  

If you’re traveling at the beginning or the end of the season, the weather could be cool, so bring cover-ups and a light waterproof jacket.

What can I see while I’m in the Mediterranean?

From the history-lined canals of Venice to the sun-soaked playgrounds of the French Riviera to the iconic architecture of Spain, our array of award-winning Europe vacations offers something special for every discerning world traveler.

Get up close to historic sites like the ancient Colosseum in Rome, the Acropolis in Athens, and the charming Old City of Dubrovnik. Take stellar photos at the Piazza San Marco in Venice, the Leaning Tower of Pisa in Italy, and the Sagrada Familia in Barcelona. See Michelangelo’s remarkable Renaissance artwork on the Sistine Chapel ceiling as you tour Vatican City.

In Portugal, experience the spectacular medieval architecture in Lisbon and taste a variety of Port wines in Porto. Explore our port of call in Italy, Trieste, and its ancient architecture, lively cultural scene, and Venetian-inspired coffeehouses. We’re also returning to Kusadasi, and Istanbul in Turkey.

Some of the most beautiful natural sights you’ll ever see may be the view of the whitewashed buildings and turquoise waters in Santorini or the pastel-colored fishing villages in the Amalfi Coast in Italy.

Where are the best beaches in the Mediterranean?

The Mediterranean is fringed with dazzlingly beautiful beaches. Here, you’ll find some of the most beautiful stretches of sand in the world, wild dunes, craggy cliffs, rocky coves, and aquamarine shallows on others.

For long sweeps of sand, great watersports, and a lively scene, try Mykonos. If black or red sand intrigues you, head for Santorini. For old-fashioned glamor, visit the beaches around Italy’s Amalfi Coast or the chic beach towns along the French Riviera. 

Sardinia arguably has the most beautiful turquoise water. Ibiza is fringed with pretty coves, some sleepy, some with cool beach bars and DJs spinning tunes all afternoon. 

What is there for families to do on a Mediterranean cruise?

The Mediterranean is fantastic for families. It’s educational, it brings history to life, the shopping is great, the ice cream unsurpassed, and the beaches superb. Mediterranean cultures love kids, too, and children are welcomed everywhere. 

Families can enjoy the Colosseum in Rome, gondola rides in Venice, the old walls of Dubrovnik, and cable cars for stunning city views or off-road buggy experiences. You can also experience Pompeii, the cave houses of Matera, and for soccer fans, Camp Nou stadium in Barcelona. 

Should I book tours ahead of time for a cruise in the Mediterranean?

If you are traveling in peak season, we recommend you book your Shore Excursions through My Celebrity Cruises as soon as you confirm your sailing as many attractions around the Mediterranean are extremely popular. 

Can I get around in the Mediterranean only speaking English?

Many languages are spoken around the Mediterranean, from Maltese to French, Italian, Spanish, Greek, Turkish, and Hebrew. Most people working in the hospitality industry speak some English. 

What’s the best itinerary in the Mediterranean?

There are so many itinerary options, you can pick a cruise to suit your personal wishes. Do you want to combine Barcelona, Florence, Pisa, and Rome in a one-week itinerary for some serious sightseeing? Or see the sights of Italy with some beach time in Croatia? 

You could explore the Greek Islands, or combine Greece with ports along the Adriatic Sea. Perhaps start your journey in Britain and sail along the west coast of France to the Mediterranean, or come in the cooler months and explore the southern Mediterranean and the treasures of Egypt and Israel.

Do I need a Visa when travelling in the Mediterranean?

You will need a passport to travel to the Mediterranean, but the vast majority of countries visited by European cruises do not require a visa. From 2024, Americans, Canadians, and British citizens will be required to register for the new European Travel Information and Authorization System (ETIAS) to enter 30 European countries. 

Can I extend my stay in a city before or after the Mediterranean cruise?

Extending your stay in European cities like Athens and Rome is a great way to get deeper into the local culture. Add on a few days in London to a cruise departing from Southampton, or spend time in Venice before or after a cruise from Ravenna. Visit our City Stays page for more information.

What type of currency should I bring to the Mediterranean?

Most countries around the Mediterranean use the Euro as their currency, such as France, Italy, Croatia, Greece, Malta, and Spain. Others have their own currency, from the British pound to the Turkish lira. Most places take credit cards, so you could get away with just carrying a few Euros in small denominations for things like buying ice cream or fruit in a market.

Are there any safety precautions I should take in the Mediterranean?

Areas most frequented by tourists around the Mediterranean are considered to be relatively safe from serious crime. As with any big city teeming with visitors, you should take precautions. Don’t carry your cell phone or wallet in your back pocket, and keep your purse close to you. 

For Celebrity Cruises® and parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. We encourage you to leave valuables on board when you go ashore, and to use the safe provided in your stateroom for your valuables. 

What onboard activities and entertainment can I expect in the Mediterranean?

Celebrity’s ships are packed with exciting entertainment and dining options. Take in a breathtaking show in The Theatre, or unwind with a treatment in The Spa. Bask in the Mediterranean sunshine by the pool, or join a yoga class. There’s live music all over the ships, day and night. 

Cruising in Mexico

What should I pack for a cruise to Mexico?

When packing for a cruise to Mexico, you’ll need clothing for a tropical climate. Bring plenty of beachwear, a sun hat, sunglasses, coverups, water shoes if you’re visiting coral sand beaches, and reef-friendly sunblock if you intend to go snorkeling.

Do I need a passport to cruise in Mexico?

Not all Mexico cruises require a passport. If you are an American citizen traveling from the U.S. to Mexico on a closed-loop cruise, starting and ending at the same U.S. port, a state-issued ID and an original U.S. birth certificate are sufficient. 

If you are on a cruise that’s not a closed-loop, you will need one of the following documents: U.S. passport book, passport card, Trusted Traveler card (Nexus, SENTRI, or FAST), or an enhanced driver’s license.

When’s the best time to cruise in Mexico?

The peak cruise season on Mexico’s Caribbean coast is from December to April, when the days are warm and sunny, with little rain other than the occasional short, sharp evening shower. You can also cruise to Mexico’s Caribbean coast in the shoulder season, from July to November; there may be a little more rain, but hurricanes are rare here. Your safety is our priority and ships can be moved if a hurricane is forecast.

Winter is peak season to cruise to Mexico’s Pacific coast. Hurricanes can pass through between May and November, so you could expect some rain then.

What ports do you visit in Mexico?

Celebrity’s ships call at Costa Maya and Cozumel on Mexico’s Caribbean coast. On the Pacific coast, we visit Huatulco, Puerto Vallarta, Ensenada, Mazatlán, and Cabo San Lucas.

Where do Mexico cruises depart from?

Cruises to Mexico depart from Fort Lauderdale, Miami, Tampa, Los Angeles, and Orlando (Port Canaveral). We offer a wide range of cruises to Mexico, from four-night getaways to longer voyages that combine the best Mexican ports with destinations ranging from Key West to New Orleans, Jamaica, and the Panama Canal.

Is it safe to cruise to Mexico?

For Celebrity Cruises® and parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. We encourage you to leave valuables on board when you go ashore, and to use the safe provided in your stateroom for your valuables.   

As with any busy vacation destination, take sensible precautions. Don’t carry your cell phone or wallet in your back pocket, and keep your purse and camera close to you. Do not leave your belongings unattended on a beach. Do not drink tap water in Mexico—drink bottled water instead.

Are there any specific vaccinations or health requirements to cruise in Mexico?

There are no specific vaccinations required to enter Mexico, but you should always make sure your regular vaccinations are up to date before traveling.

What can I do on board the ship in Mexico?

You’ll find no shortage of things to do on board your Celebrity Cruises ship. Sunbathe by the pool, relax in a bubbling hot tub, or indulge in a treatment in the spa. Enjoy exploring all the different dining options, from made-to-order burgers and salads by the pool to French classics and a delightful 3D cartoon animation in Le Petit Chef, and steaks and seafood in the elegant Tuscan Grille. Elevate your experience to The Retreat and you can enjoy fine dining in Luminae, as well as suite accommodation and access to an exclusive lounge.

On Edge-Series ships, sit with a coffee or a cocktail on the Magic Carpet, suspended over the side of the ship, and admire uninterrupted sea views. On Solstice-Series ships, you can enjoy the sunshine from the beautiful Lawn Club while lying back on the manicured grass with a book.

Cruising in South America

What is the best time of year to cruise around South America?

The seasons are reversed in the Southern Hemisphere, so the warmer months, from November to March or April, are the best time to cruise, which is when our Celebrity Eclipse will be sailing the region in 2024. 

The Galapagos is completely different, as the islands lie across the Equator. The Galapagos is a year-round destination, with far fewer variations in climate, and benefits to sailing in any given month.

How safe is it to cruise in South America?

As with any big city with lots of visitors, you should take precautions in places like Rio de Janeiro and Buenos Aires. Don’t carry your cell phone or wallet in your back pocket, and keep your purse and camera close to you. Do not leave your belongings unattended on a beach.

What are the typical ports of call on a South America cruise?

Celebrity offers a wide variety of South American cruises with many exciting ports of call. You could sail between Buenos Aires and Valparaiso with two ports of call in wild and beautiful Patagonia, as well as two in sophisticated Uruguay, and a day in Puerto Madryn, Argentina. Or you could pick a similar itinerary that included the Chilean Fjords, an area of vast glaciers, narrow channels, and jagged peaks.

If you prefer a warmer climate, pick an itinerary that sails between sophisticated Buenos Aires and exotic Rio de Janeiro. You’ll also visit Buzios and São Paulo in Brazil, and Montevideo and Punta del Este in Uruguay. 

To many, the ultimate adventure is a cruise to Antarctica, a world of icy beauty, towering mountains, and extraordinary wildlife. These itineraries include Ushuaia, the most southerly city in the world, and the fascinating Falkland Islands.

Galapagos cruises visit several islands and landing points over the course of a week, with multiple opportunities for wildlife spotting, hiking, snorkeling, and exploring pristine beaches and mangroves.

Are there any vaccination or health requirements for South America?

There are no compulsory vaccinations for South America, but you should make sure your regular inoculations are up to date, as you may be traveling to remote areas. If you are arriving from a country where yellow fever is prevalent, you may need a yellow fever vaccination certificate, so check with your physician in advance.

Celebrity does not sail to areas where there is a high risk of malaria, so you will not need anti-malarial medication.

How do I handle currency exchange for the different countries visited in South America?

Some South America cruises visit as many as four countries, and each will only accept its own currency. You will be able to use credit cards in big cities like Buenos Aires, Montevideo, and Rio de Janeiro, but in more rural areas, you may need cash. 

You will find ATMs on shore, and you can also change money on the ship. Make sure you understand the exchange rate in each port before you go ashore and spend money.

What types of wildlife and natural landmarks can I expect to see?

South America is an enormous continent and you will see extremes of climate, geography, and wildlife. You might see whales around Puerto Madryn and Magellanic penguins in Patagonia. If you visit Antarctica, you’ll see gentoo and chinstrap penguins, leopard seals, and most likely, several kinds of whales. On the Drake Passage, you could spot graceful wandering albatross, the bird with the widest wingspan on the planet. Excursions in the Falkland Islands take you to look for five different species of penguin, while in Ecuador and Chile, you could see magnificent condors soaring on the thermals.

In the Galapagos, you’ll see endemic species including marine and land iguanas, Galapagos penguins, Galapagos sea lions, reef sharks, sea turtles, and many more.

Is a cruise a good way to see South America?

A cruise is an exceptionally good way to see South America. Distances are long and it would be very time-consuming to visit the number of destinations you can see on a cruise if you were traveling by land and air. 

A South America cruise offers wonderful contrasts, too. For example, in the space of 12 nights you could be enjoying a sultry tango show in Buenos Aires, exploring the wilds of Patagonia, sailing around Cape Horn, and admiring the famous street art in Valparaiso. You could see the beautiful Chilean Fjords and the Lake District, or experience the ultimate adventure, a voyage to Antarctica.

How long are South America cruises?

The majority of our South America cruises range from 12 to 14 nights. Galapagos cruises are seven nights, but if you add on a land extension, the whole experience will be 10, 11, or 16 nights.

Where do South America cruises depart from?

South America cruises depart from Buenos Aires, Valparaiso, and Los Angeles. Galapagos cruise and land packages start in Quito. Alternatively, you can join your ship in Baltra, in the Galapagos itself.

What should I pack for a South America cruise?

A South America cruise could take you through many different climates. If you sail between Buenos Aires and Valparaiso, for example, you should pack for warm summer days and beach weather in the cities, and much cooler, windier weather in Ushuaia and Punta Arenas. If you are headed for Antarctica, you will need layers, fleeces, gloves, a hat, and a good waterproof jacket. If you’re traveling to Brazil, on the other hand, pack breathable fabrics and loose clothing for the tropics.

For the Galapagos, pack clothing in neutral colors that will protect you from the sun, as you could be out walking for hours at a time. You will need a hat, walking shoes, and a lot of space on your camera’s memory card as you will take a lot of photos. Wetsuits and snorkel gear are provided on board the ship.

Cruises to the Galapagos are less formal and there are no Evening Chic nights, as these are expedition voyages. In the Galapagos, for women, we recommend resort-casual attire (pants, skirts, or even casual dresses), and for men, a comfortable shirt and pants in the evenings.

Cruising in the Transatlantic

What is a transatlantic cruise?

A transatlantic cruise is a voyage that takes you across the Atlantic Ocean. You can sail either eastbound, from Florida to Europe, or westbound, from Europe to Florida. The journey takes between 11 and 16 nights, with several days at sea to relax and enjoy the ship.

What’s the difference between a repositioning cruise and a transatlantic cruise?

A repositioning cruise is a seasonal voyage when a ship makes its way from one cruising area to another, for example, from the Mediterranean at the end of summer to Florida, for the winter Caribbean season. So Celebrity’s transatlantic cruises are in effect repositioning cruises – but not all repositioning cruises cross the Atlantic. Some of our repositioning cruises, for example, sail from the Caribbean to South America, or through the Panama Canal.

When’s the best time to cruise?

Transatlantic cruises with Celebrity take place as the seasons change, so you can either sail eastbound in the spring, or westbound in October and November as the European season winds down. Either is a great time to cruise and enjoy relaxing days on board as your ship sails across the Atlantic.

How long does a transatlantic cruise take?

Celebrity’s transatlantic cruises take from 11 to 16 nights. Some voyages stop at several different ports along the way, which is why they are longer. Typically, though, an 11-night voyage will spend seven days at sea, with stops in the mid-Atlantic Azores islands and Bermuda’s Royal Naval Dockyard. These days at sea are a wonderful opportunity to commune with the ocean and enjoy the many amenities of your Celebrity ship.

Do I need a passport and/or a visa for a Transatlantic Cruise

Yes, you do need a passport for transatlantic cruises. It is the responsibility of each guest to identify and obtain all required travel documents and have them available at the pier when necessary. Before your cruise, familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. You’ll find more information here. 

What Transatlantic itineraries are available?

Celebrity offers a wide choice of transatlantic itineraries. European departure ports include Barcelona, Rome (from Civitavecchia), Lisbon, and Southampton, England. These cruises sail to or from Tampa and Fort Lauderdale. 

The shortest cruise is from Southampton to Fort Lauderdale, an 11-night journey with stops in the volcanic Azores, Bermuda, and Nassau in The Bahamas. In the opposite direction, from Fort Lauderdale to Lisbon, you’ll stop at Bermuda, the Azores, and Porto, Portugal. 

A longer, 13-night westbound crossing from Barcelona takes you to Valencia, Málaga, and Gibraltar before heading out into the ocean. If you have more time, you could choose a 16-night crossing from Rome to Tampa, which starts off with a leisurely tour of the Mediterranean, visiting Barcelona, Palma de Mallorca, Cartagena, and Málaga, with further stops at Ponta Delgada in the Azores and Nassau.

What onboard activities and entertainment can I expect during sea days on Transatlantic cruises?

You’ll find a wonderful choice of activities during the sea days of your transatlantic cruise. Relax by the pool or join a workout class in the Fitness Center. Listen to live music, get competitive at a quiz, or try a wine tasting. Indulge in all the different restaurants on board, which range from poolside made-to-order burgers and salads to delicious sushi, contemporary Italian, and clean cuisine in Blu. Take in the endless ocean views from the Magic Carpet on Edge-series ships, and on Solstice-series ships, lie back on the soft grass of the Lawn Club or challenge friends to a game of croquet.

Elevate your experience at The Retreat®, which gives you suite accommodation and access to a luxurious lounge as well as the fine dining restaurant Luminae at The Retreat

What should I pack for a transatlantic cruise?

You’ll need clothing appropriate to the season for the ports of call you’ll visit on your transatlantic cruise. For example, pack swimwear and beach outfits for Nassau and Bermuda, and comfortable day wear for sightseeing in Europe in the spring or fall, when the weather is pleasant but not overly hot. Pack walking shoes if you want to explore the Azores, which is a great place for hiking. Binoculars are a good idea for spotting marine life from the ship; the Azores in particular has abundant whales and dolphins.

Smart Casual attire is required for entry to main dining, specialty dining, and the theater. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jeans with a stylish top or button-down. Shorts and flip-flops are not considered Smart Casual. 

Each itinerary features at least one to two “formal” nights that we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jeans, an elegant dress top, or blazer—some guests even pack a tuxedo or gown for onboard photos. 

How do transatlantic cruise prices compare to traditional cruises?

Because they generally feature fewer ports of call, transatlantic cruises can be a chance to enjoy a longer cruise for a great price. This presents the perfect opportunity to upgrade your experience. Book an all Included cruise fare, which means drinks and Wi-Fi are covered. Or choose The Retreat for accommodation in a beautiful suite and access to exclusive dining and lounge spaces.

Managing and Planning Your Upcoming Cruise FAQs

Understand and update my reservation.

Manage my Reservation Pay my Balance Due Transfer my Reservation Celebrity Cruises' Cancellation Policy Cruise Ticket Contracts & Other Policies

Book and Manage My Cruise Add-Ons

Flights Hotels Transfers CruiseCare Travel Insurance Affirm

Reserve My Onboard Experiences

How to Plan Online via Guest Account How to Plan via the Celebrity App Purchasing Experiences Pre-Cruise

Manage My Reservation

How do I edit and manage my reservation information or make additional payments toward my balance?

Create a Guest Account in order to self-service your reservation (view your balance due, make a payment, edit or add guest information, link reservations, and plan your cruise). Log in with your email, create a password, and service your reservation information in one place. Note: if you log in to Guest Account and can't find a current cruise reservation, click "Add Another Cruise" and enter the Reservation number for that voyage.

Reservation Lookup

What is included in my cruise?

Your cruise fare includes: 

• Ship accommodations
• Ocean transportation
• Most meals onboard
• Some non-alcohol beverages onboard
• Most entertainment onboard

The following services are not included in the cruise price: 

• Dining in Specialty Restaurants such as Le Voyage, Fine Cut, Murano, Le Petit Chef, Rooftop Garden Grill, etc.
• Spa and Salon services
• Gambling (Including Bingo)
• Art Auction
• Any purchases made in the gift shops onboard
• Shore excursions
• Photographs
• Video Arcade
• Medical Services
• Wi-Fi Access  (Premium Wi-Fi package is included for guests of The Retreat*. Basic Wi-Fi package is included for guests who purchase All Included)
• Transfers (Unless the guest has purchased our air/sea package)
• Laundry and Dry-Cleaning Services (Unless the guest has purchased a Royal Suite or above)
• Ship to Shore Telephone calls
• Gratuities (Daily gratuities are included for guests of The Retreat and guests who have purchased All Included)
• Alcoholic Beverages (Premium Beverage package is included for guests of The Retreat*. Classic Beverage package is included for guests who purchase All Included)
• Non-Alcoholic Beverages (excluding water, lemonade and iced tea)

All prices are per person, based on double occupancy of the stateroom, and are quoted in U.S. Dollars unless otherwise noted. The cruise fares quoted also do not include any applicable government taxes, fees, or surcharges that may be assessed by any governmental agencies. Such assessment is subject to change without notice at any time whether or not you have a confirmed booking under deposit or if you have made a final payment.

*Excludes guests who have upgraded to a Sky Suite, Celebrity Suite, Sunset Suite, or Horizon Suite through the MoveUp program.

To understand what is included in your cruise fare, please refer to the booking invoice you will receive via email or via your travel advisor once your deposit is made. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type.

Log in to your Guest Account online

What if there is a misspelling in my name when I receive my invoice?

For a successful check-in, you/your child's first, middle, and last names must be entered exactly how they appear on your travel documents. Guests can update and edit information in their Guest Account.

Can I upgrade my stateroom reservation to a suite online?

As your embarkation date approaches, you may be offered the abilitiy to participate in a stateroom upgrade via MoveUp, a program that allows you to bid on open staterooms and suites at discounted prices. If there are staterooms available, you will receive an invitation via the email registered on your Guest Account. They can also learn more about this program in the Guest Account.

Read more here

Do children's cruise tickets cost the same as an adult's?

Please be advised that infants and children are subject to normal guest pricing. There is no exception to this guideline.

We appreciate that infants and children will not fully partake of the food and entertainment on board. However, cruise passage is sold by the guest, not the stateroom. We must adhere to strict safety limits in the number of guests onboard each cruise, regardless of their age. Our youngest cruisers are no less a guest and require the same safety precautions as everyone else onboard. These strict safety limits often mean staterooms that can accommodate three or more guests must be sold as singles or doubles. Our current guideline does not provide reduced fares for infants.

For specific sailings, we do offer 3rd and 4th guest rates at a reduced cost in triple and quad occupancy staterooms. These rates are designed to offer the same fare to all 3rd and 4th guests, regardless of age. We genuinely regret any inconvenience experienced as a result of the information provided in this regard.

Pay my Balance Due

How will I receive an invoice for my cruise?

Yes, once you've made a toward on a cruise, you'll receive an invoice to the email address provided when you booked your reservation. If you've booked through a travel advisor, they should provide an invoice and balance due to you. You can also view your balance and invoice by logging into Guest Account.

If I've put down a deposit, how long do I have to pay my final payment/make a payment toward my balance?

Final payment is due 90 days before you cruise. If you plan to book within 90 days of your sail date, full payment is due at time of booking.

When making final payment in my Guest Account, can I use a different credit card than I used for my initial payment?

As of today, unfortunately, the Guest Account system cannot accommodate a change in credit card. Please reach out to our Customer Care team by phone.

Chat or call our Customer Service team

Can I pay my balance due in the app?

If you have booked directly with Celebrity Cruises, you can make a payment on the mobile app by accessing your reservation following the steps below. If you booked your cruise via a Travel Agent, please contact your travel agent to make a payment or change your booking.

Paying your balance via the app is not currently available for group bookings.

Access your reservation and make a payment on the app

• To  access your reservation , click the profile icon in the top-right of the Celebrity mobile app.
• Click the “Manage your booking,” link in the stateroom section.
• Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page.
• Find all the information, including payment details and due date.
• Click the “ Make a Payment ” button under your remaining balance.

How do I make a payment?

If you have booked directly with Celebrity Cruises, you can make a payment online by accessing your reservation following the steps below. If your reservation was made through a travel advisor, you will not be able to view or pay balances online and will need to contact your original booking agent to make payments.

Access your reservation and make a payment

• To  access your reservation ,  sign in to your guest account.

Transfer my Reservation

Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises?

Bookings may be transferred to a Travel Agent up to 30 days after creation if the request is made outside of Final Payment period and the booking is not paid in full. If a booking has a Flights by Celebrity ticket and the transfer request involves a change in currency we cannot accommodate a transfer.

The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only.

If you would like to transfer your reservation to a travel agent, please complete this form.

Can I transfer my reservation to a different travel advisor than my current one or can I transfer my reservation from my current travel advisor to booking directly with Celebrity?

Travel Advisor Bookings may only be transferred to another Travel Advisor or a direct booking from Celebrity - up until Final Payment.  A Release Letter from your current Travel Advisor and if applicable an Acceptance Letter from your future Travel Advisor will be required. 

If you would like to transfer your reservation from a Travel Agency, please click here to complete the online form.

Celebrity Cruises' Cancellation Policy

What is Celebrity's cruise or Cruisetour cancellation and refund policy?

The cancellation charge policies set forth below vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Policies may differ if you booked with a travel advisor or agency. Please contact your advisor or our Customer Care team if you have questions additional to the below.

Select fare programs require the payment at the time of booking of a non-refundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is non-refundable.

Cancellation of a Cruise or CruiseTour

Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge. The amount of the cancellation charge shall be determined as shown in the tables below and shall vary depending on how far in advance of the cruise sail date (or first day of the CruiseTour) the Operator receives notice of cancellation.

Cruise Cancellation charges For North American residents

Cruise Cancellation charges for UK/Ireland residents

Cruise Cancellation charges for Australia & New Zealand residents

In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the countries listed above, a  different cancellation policy may apply. Contact your local office or travel agency for details.

Cancellation notices are effective when received by the Operator.

Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or “no-shows” shall be without refund, compensation, or liability on the part of the Carrier whatsoever.

If Carrier received payment via credit card, the refund will be made to that credit card. If Carrier received payment from your travel agent, the refund will be provided back to that travel agent.

Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.

Cancellation penalties for other elements (flights, hotels, etc)

For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, CruiseCare, pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges.

CruiseTour cancellations

For Passengers who have booked a CruiseTour and wish to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the CruiseTour and/or its length. For the specific amount of the charge, visit Our FAQ section.

Is cruise/vacation cancellation protection available?

Yes, US guests may purchase cruise cancellation protections through CruiseCare®, a partnership with AON.

Find out more about what we offer and how to purchase:

Canadian residents

How can I request a refund if my cruise is cancelled?

If Celebrity Cruises cancels a voyage or delays embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you may obtain a refund or a future cruise credit (FCC). Although our practice is to issue a future cruise credit automatically, you may instead submit your request for a refund by contacting us. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.

Please note this policy does not apply to guests booked on chartered sailings. If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise.

Cruise Ticket Contracts & Other Policies

What are the terms of the cruise ticket contract?

The new Celebrity Guest Ticket Booklet includes sample Cruise/Cruisetour Ticket Contracts, along with easy-to-understand information about your cruise experience - from travel suggestions, documents and itineraries to tour and port information, valuable checklists and more.

The sample Cruise/Cruisetour Ticket Contracts below are for North America residents sailing on or after December 1, 2020. Guests who are booked on a charter sailing will receive the appropriate Cruise/Cruisetour Resale Ticket Contract in online check-in or in Guest Documents.

Guests in the same stateroom, including those with different last names, will receive one convenient booklet so long as each individual in the stateroom has the same air gateway, same arrival date and time, and same pre/post package(s). If guests in the same stateroom have different travel itineraries, including air gateways, transfers, mailing addresses, etc., they will receive separate booklets. In addition, electronic air tickets will now be used when possible to lessen the burden of returning air tickets for changes."

Read the full Cruise Ticket Contract and Guest Terms and Conditions, here.

Are there any terms and conditions that apply to my purchase of and participation in a shore excursion?

Yes, these policis are subject to country of residence and Booking Conditions.

What is Celebrity Cruises’ Guest Conduct Policy?

Throughout its history, Celebrity Cruises® has provided its guests with a wide variety of cruise experiences that lead to exceptional vacations. You may also find that one of the most amazing parts of your cruise experience will be the many rich and varied cultures represented among our guests. This diversity offers a chance to learn about different parts of the world and to make new friends. But just as a new friend can enhance your vacation experience, some guests may behave in ways you find unusual or undesirable. Since our guests do come from different and diverse backgrounds, it is important that everyone have a common understanding of the behavioral standards in place on Celebrity Cruises® ships.

This Guest Conduct Policy is intended to help ensure that all guests enjoy a safe and enjoyable cruise experience and sets forth standards of conduct for guests to follow throughout their vacation, including transfers to and from ships, inside terminals, while onboard, at ports-of-call, during shore excursions and at our private destinations. This policy is not intended to be all inclusive, and it is likely there will be conduct issues that it does not specifically address. In that event, as in all others, guests are expected to follow the direction of the ship's Captain who will take appropriate action to ensure the safety, security and well-being of our guests. In addition to this policy, guests are expected to comply with all applicable laws of the various countries that their cruise visits. Updates to the Guest Conduct Policy may be made between publications of this directory.

Read the full Guest Conduct Policy, here.

What happens if a guest doesn’t follow Celebrity’s Guest Conduct Policy?

Failure to act in accordance with this policy may result in:

• Intervention by security, other management personnel, or law enforcement Removal of certain onboard privileges, which may include being detained, quarantined or confined in a cabin or hold cell.
• Confiscation of illegal/contraband/prohibited items (may be turned over to law enforcement authorities).
• Denial of boarding on the current or any future Celebrity Cruises®.
• Reporting of incidents to government and law enforcement Authorities for follow-on legal action.
• Removal from ship at the next port of call. Guests removed from a Celebrity ship pursuant to this policy, are responsible for their own accommodations and transportation home, at their expense. Documentation requirements for re-entry into the guest's home country are also the responsibility of the guest.

Establishing and articulating a Guest Conduct Policy helps ensure that all guests are able to enjoy a fantastic, safe and secure cruise experience.

What is Celebrity Cruises’ Smoking Policy?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as ""smoking areas."" Generally, smoking is not permitted except in designated areas. (Contact Guest Relations for additional details). This policy includes smoking-like products such as electronic cigarettes.

Smoking is not permitted inside any guest stateroom; nor on any guest veranda. If a guest is in violation of this policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and the guest may be subject to further action pursuant to the ""Consequences Section"" of this Guest Conduct Policy.

Celebrity Cruises® kindly asks all guests to please observe the non-smoking areas and to refrain from smoking cigarettes, pipes or cigars in any of the non-designated areas. These requests are made to provide a comfortable shipboard environment for everyone. Where permitted, cigarettes, cigars and pipe tobacco must always be properly disposed of and never thrown overboard. A guest must be at least 21 years of age to purchase, possess or use tobacco. During voyages that depart from international ports of call, local smoking laws will apply for the duration of said voyage.

What is Celebrity Cruises’ Alcohol Policy?

Celebrity Cruises® guests are expected to be responsible for their actions at all times, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. Consuming alcohol to excess impairs one's judgment and reduces one's ability to recognize and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship's staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package. Ship's personnel may request verification of a guest's age to verify they are of age to consume alcohol pursuant to this policy. Any guest that violates this alcohol policy will be considered for disciplinary action pursuant to the ""Consequences Section"" of this Guest Conduct Policy, and may lose their privileges to use areas or facilities of the ship.

Guests are only permitted to bring alcohol onboard under the following circumstances:

Embarkation day when each guest is permitted to bring onboard with them one (1) bottle of wine (which is subject to a corkage fee) per guest. A corkage fee does not apply to guests with the Classic Beverage Package or Premium Beverage Package. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such container.

Alcoholic beverages that are purchased from onboard shops or in ports of call (which must be presented to security upon re-boarding), will be secured by ship's personnel. Alcohol secured by ship's personnel will be returned to guests just prior to the conclusion of their cruise vacation.

Guests who are under the permitted drinking age will not have alcohol returned to them.

The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from North America is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation.

For purposes of complying with the minimum drinking age requirements, a guest's age is established upon boarding at the beginning of the cruise vacation. If a guest celebrates their birthday during the cruise vacation, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Relations Manager to modify ship's records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at Guest Relations to present a valid government-issued form of identification to permit verification of their age.

No guest under age 18 may possess or consume alcohol at any time while onboard. No guest under age 21 may possess or consume alcohol at our private destinations. Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not, is responsible for ensuring they consume responsibly and retain their ability to recognize and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their child/young adult at all times while on a Celebrity Cruises® cruise vacation.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding or while onboard; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy.

What is the Celebrity Cruises' Age Policy?

MINIMUM AGE TO SAIL UNACCOMPANIED

Celebrity Cruises minimum age to sail unaccompanied on  sailings originating in North America is twenty-one (21).

Celebrity Cruises minimum age to sail unaccompanied on  sailings originating in South America, Europe, Asia, Australia and New Zealand is eighteen (18).

The Company retains the right, on rare occasions, to raise the minimum age to sail unaccompanied on any sailing when local laws require or permit such a modification.

For voyages originating in North America:

No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest's age is established upon the first date of sailing.

This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military.

Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required.

INFANT POLICY

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or CruiseTour. HOWEVER: For transatlantic, transpacific, Hawaii, select South American and other selected cruises and/or CruiseTours, the infant must be at least 12 months old as of the first day of the cruise/CruiseTour. For the purposes of this policy,  any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/CruiseTour.

Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.

ALCOHOL POLICY

Effective immediately on all sailings, the minimum drinking age for all alcoholic beverages on all Celebrity Cruises is as follows.

• The minimum age to consume alcohol on Celebrity Cruises ships on  sailings originating in North America or the Caribbean is twenty-one (21) .
• The minimum age to consume alcohol on Celebrity Cruises ships  on sailings originating in South America, Europe, Asia, Australia and New Zealand is eighteen (18) .
• The minimum age to consume alcohol  at all private destinations remains twenty-one (21) without regard to where the sailing originated .

The Company retains the right, on rare occasions, to raise the minimum age of alcohol consumption on any sailing when local laws require or permit such a modification.

Celebrity Cruises's Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.

Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our  Guest Conduct Policy

Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age.

GAMBLING POLICY

Guests eighteen (18) years of age and older  are welcome to play in our casinos (for all  Alaska sailings, guests must be 21 years  of age in order to play in our casinos).

PROOF OF AGE

Celebrity Cruises reserves the right to ask for proof of age.  Celebrity Cruises's age policy for gambling and consumption of alcoholic beverages is as follows: An individual's age on the date of sailing determines his or her status for their cruise vacation. However, if a guest celebrates their 21st birthday during the cruise, the guest may thereafter ask the Guest Relations Manager to modify the ship's records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services with his or her parent or guardian and to present a government-issued form of identification to establish that the guest's 21st birthday was celebrated during the cruise.

What's the easiest way to book flights that align with my cruise dates?

Flights by Celebrity℠, Celebrity Cruises’ air program, is the best way to ensure you get exactly what you want in air travel—the best rates, the flexibility to personalize your flight plans, and the security in knowing there’s a staff of dedicated Flights by Celebrity℠ Specialists available 24/7 to provide any assistance you may need along the way. Together, Celebrity Cruises® and Flights by Celebrity℠ take care of all your vacation needs—from the time you book your cruise to the time you arrive home.

Now, booking your complete vacation – including air travel – is easier than ever. And, unlike other travel services, you get all these premium benefits with absolutely no booking fees.

Before you book your cruise, you can browse flights here

If you've already booked, log in to your Guest Account and click Manage my Reservation, then Flights and More

If you'd like to speak to a flight specialist, call

Or you can contact your travel agent and request Flights by Celebrity℠ to complete your booking to ensure you receive all the premium benefits that Celebrity Cruises’ air program provides.

What are the benefits of choosing Flights by Celebrity?

Flights by Celebrity℠ provides premium benefits and a seamless travel experience.

Flights by Celebrity℠ gives you the best prices available on your flights. We guarantee it. Our Lowest Airfare Guarantee* means you get the best value in air travel – a benefit no other cruise line offers. So, there’s no need to jump from site to site comparing rates. And, if you book with us and find a lower fare within 24 hours of booking your air, we’ll credit you 110% of the difference to spend onboard your cruise. Either way – you win. You get all this with absolutely no booking fee when you use Flights by Celebrity℠.

When you use Flights by Celebrity℠ to book your air travel, we’ve got your back. You enjoy 24/7 travel service, so you have the peace of mind knowing there’s someone looking out for you. Our Flights by Celebrity℠ Specialists are on hand monitoring your flights, so if there are any delays or cancellations that jeopardize your travel plans, they’ll work quickly with the airline to get you on the next available flight to get you to your ship. So, take comfort in booking your complete vacation with us all at once, and let us take care of everything.

When you use Flights by Celebrity℠ to book your air travel, you have the option to book flights with no money down, and you’ll enjoy the flexibility of changing flights with no change fees when you book refundable airfares. You will enjoy the convenience of locking in your flights and the fare without having to pay for the airfare at time of booking. Pay for your flights at the same time as your cruise final payment.

Flights by Celebrity℠ gives you complete flexibility in booking, which means you earn points with your favorite airline. You choose the days and times you want to fly. You choose the airline. In the end, you’re assured the flight schedule and airline that you want. It’s that easy.

How do I use Flights by Celebrity?

Book your complete Celebrity Cruises® vacation with one of our Flights by Celebrity℠ Specialists, online, by phone or with your travel agent.

When can I book Flights by Celebrity?

You are able to book your flights from 330 days to 4 days before your cruise departs.

Can I request my airline seats?

Yes, you can request seat assignments in instances where the airline makes them available to Celebrity Cruises®. Most air carriers charge a fee for early seat assignment requests and when this occurs you will be directed to contact the airline directly to confirm your seating.

Will I accumulate miles if I’m an airline loyalty member?

Yes, you will accumulate miles for your flights if you’re a member of the airline’s loyalty program.

I am travelling with an infant, do they need a ticket?

When travelling internationally with an infant who will sit on your lap (a child under 2) please contact our Flights by Celebrity℠ Specialists at 800-533-7803 to confirm your reservation. If you are travelling domestically, please contact the carrier to advise that you will be travelling with an infant. If you want your infant to have their own seat, you must purchase a full fare additional seat.

Can I check in for my flights online?

Check-in guidelines are determined by the operating carrier for your flights. You can visit the airline’s website to check-in usually within 24 hours prior to flight time. To check-in online you will need the airline confirmation number which is usually displayed in the upper right hand corner of your Flights by Celebrity℠ confirmation.

Is Flights by Celebrity available to all residents?

No, Flights By Celebrity is only available to US, Canada, UK, Ireland and Australia residents.

Is there a fee to use Flights by Celebrity?

No, you receive all of the Flights by Celebrity℠ premium benefits and service with absolutely no booking fees.

What type of air fares do you offer?

Flights by Celebrity℠ offers some of the most competitive refundable with fee, or non-refundable rates for economy, first or business (where applicable) travel.

Why don’t I see basic economy fare options on my preferred airline?

A selection of airlines offer basic economy fares however those fares are extremely limiting and come with many restrictions. Usually check in luggage is prohibited, there is not an option to pre reserve seats or request upgrades, and the guest is not able to change the flight or cancel for a refund.

What happens if I find a cheaper fare somewhere else?

Flights by Celebrity℠ gives you the best prices available on your flights. We guarantee it. Our Lowest Airfare Guarantee* means you get the best value in air travel – a benefit no other cruise line offers. So, there’s no need to jump from site to site comparing rates. And, if you book with us and find a lower fare, we’ll credit you 110% of the difference to spend onboard your cruise. Either way – you win. You get all this with absolutely no booking fee when you use Flights by Celebrity℠.

The flight must be available and the flight itinerary must be identical including airline, fare rules, flights, dates, and times. Lowest Airfare Guarantee applies only to the base fare of the flight without including any taxes and fees.

Can I change my flights?

Changes to your itinerary can be made however these changes are subject to any applicable airline penalties and fees.

Can I cancel my flights?

Yes, you can cancel your flight. Cancellation penalties vary based on the type of ticket that you purchased. Non-refundable tickets will not provide a refund, however, some airlines will issue you a credit for the value of your air ticket valid for one year from the date of issue. Additional fees and penalties will apply at the time of re-use. If you have purchased a refundable ticket, cancellations are subject to a fee with the balance refunded to the last form of payment used on your cruise reservation.

What is your refund policy?

One of the options available with Flights by Celebrity℠ are refundable tickets. These tickets are less restrictive than non-refundable tickets and allow you to cancel, pay a fee and receive a refund for any value over and above the fee.

Why were my flights changed?

Occasionally, our airline partners’ make changes to the times that flights operate; the type of aircraft; or even the city that flights originate from. When this happens we will work with the airline to get you re-accommodated to get you to your cruise vacation.

What happens when my flight is delayed or cancelled?

Our Protection benefit provides Assured Arrival as our guarantee to assist our Flights by Celebrity℠ guests when they encounter any flight disruptions that occur through no fault of their own. We have a team of Emergency Travel Specialists standing by that proactively monitor flights and act as a liaison between our ships and our guests. This team is available to assist you 24 hours a day, 7 days a week or by phone 800-533-7803 (Option 4). If the flight gets cancelled or delayed and Celebrity Cruises is unable to get the guest to the ship, we will offer a Future Cruise Credit and refund the cost of the flight.

Are all fares refundable?

No, we will still have an offering of non-refundable fares, and when selected will require immediate payment.

If I select a refundable fare, when is payment due?

The cost of the air is added to the total balance due for the cruise reservation and payment will follow cruise payment guidelines.

How come when I select a refundable fare, I am being asked for credit card details?

If your travel dates fall within final payment guidelines, full payment for air will be required even though you selected a refundable fare.

How will I know that my flights have been confirmed without providing credit card details?

If you select a refundable fare, the payment page will not display and you will receive your confirmed air itinerary.

I have purchased one of these fares and I need to make a change, how will this be handled?

Guests/travel partners will need to contact a Flights by Celebrity Specialist who will make the requested change. Outside of final payment, no air penalties will apply. Guest will be responsible for differences in fare.

Are these fares fully refundable?

Outside of final cruise payment air penalties will not apply and the fare is fully refundable. After final payment, $200 per person air penalty applies.

Is Pay Later available to all residents?

No, Pay later is only available to US, Canada, and Australia residents.

What is the beneift of booking a pre-cruise or post-cruise hotel stay and how do I book?

FLEXIBILITY

Refundable options on hotels worldwide.

LUXURY SELECTION

Choose from the world’s best hotels in the world’s best cities.

SERVICE 24/7

We’re always here for you – reach us 24 hours a day, 7 days a week.

If you are not yet booked, you can browse hotel availability here

When and how can I book transportation to and from the airport?

Guests who are flying in/out to their cruise vacation ports can purchase transportation between the airport and cruise terminal for the day of embarkation and debarkation. These transfer sales are generally closed at 5 days prior to sailing. You can purchase online in your Guest Account or via the Celebrity Cruises app.

If you've already booked, log in to your Guest Account and click Plan My Cruise

Or download the app here

Does my infant have to pay for transfers to the ship or airport?

Infants under the age of 2 do not need to purchase transfer services. They are free of charge, as they will not be occupying a seat and are considered lap babies. Children 2 and over must pay the full price for the transfer.

Are there transfer options available for my Alaska Cruise?

There are two (2) options available for transfer products in Alaska. Bus service is available from the Anchorage Airport to Seward Terminal on the day of sailing. Rail Service is also offered in Achorage and Seward as an option.

What happens if I arrived late due to an airline arrangement and miss the cruise?

Please contact our Emergency Travel Team for immediate assistance.

Contact our Customer Service team

CruiseCare Travel Insurance

Do you offer travel insurance?

CruiseCare insurance is available at an additional cost as part of your cruise purchase. Flights by Celebrity℠ coverage is included in the CruiseCare policy.

What is Affirm?

Affirm offers instant decision options for you to cruise now, and pay later in 4-interest free payments or fixed monthly installments. Purchasing with Affirm is simple. Just pick your desired itinerary and select Affirm during checkout. Get a real-time decision on your qualification in only minutes with a quick application that won't affect your credit score.

If you have further questions about Affirm and/or your payments, please visit  helpcenter.affirm.com  for further information.

How to Plan Online via Guest Account

How do I plan my cruise experiences online?

If you're using a browser, you can log in to your Guest Account online to plan your cruise experiences. Register or log in by navigating to the upper right hand menu of the Celebrity Cruises website or by clicking the link below.

Once logged in, you can click ""Manage"" to self-serve your guest information, add a guest, link reservations, or make a payment. Here, you can also explore your itinerary, find essential Before You Board information like the Port Address and book add-ons like Flights, Hotels, Transfers and Insurance. Click ""Plan My Cruise"" to purchase and schedule items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions.

If you've already booked, log in to your Guest Account

How to Plan via the Celebrity App

Why should I download the Celebrity Cruises app?

You can download the app at any point, though we suggest downloading it right after you book your cruise. You can use the app pre-cruise to plan your cruise by purchasing shore excursions, booking dining and specialty restaurants and more. You'll also use the app to check in for your cruise. You'll select your arrival time, scan your passport and upload your photo, saving time at the terminal.

Download the app here

How do I download the Celebrity Cruises app and log in pre-cruise?

You can download the Celebrity Cruises app at no charge from the App Store or Google Play. Then launch it and sign in using your guest account credentials. If you don't have an account, you can create one right in the app.

How much does the Celebrity Cruises app cost?

You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. No internet purchase required. In-app purchases available.

Can I download the Celebrity Cruises® app while I'm onboard?

It's easy to download the app onboard, but we do recommend you get it before your cruise. To download onboard:

1. Connect to your ship's guest Wi-Fi network.

2. Open a browser and type “login.com”’ to get to our home page.

3. Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app.

Do I have to purchase an Internet package to use the Celebrity Cruises app onboard?

No internet package is required. You can use the app onboard at no charge by connecting to your ship's guest Wi-Fi network. In-app purchases available.

What if I'm unable to use the Celebrity App due to a disability or medical condition?

Please contact the Celebrity Cruises Access department

Purchasing Experiences Pre-Cruise

What kind of cruise experiences or products are available for purchase pre-cruise?

You can purchase items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions online by logging in to your Guest Account or the Celebrity Cruises App. You can also purchase a gift to send to your stateroom or someone else's, Effy Jewelry creidts, Casino tournament spots and Deal or No Deal Cards.

Why should I book experiences through Celebrity pre-cruise?

Certain items have limited availability and can be purchased at a lower price than will be available onboard.

What onboard experiences aren't available to purchase or reserve pre-cruise?

Theatre experiences are not available for purchase because they are complimentary and first-come, first-serve.

How do I purchase Shore Excursions and when are they available to book?

Shore Excursions are available to purchase approximately 9-12 months prior to your embarkation date online through your Guest Account or via the Celebrity Cruises App. New experiences are added continually and special promotions are available pre-cruise, so make sure you check back routinely as you plan. All Excursions are subject to availability and we do not hold inventory for onboard sales, so make sure you plan early and often.

Can I use Onboard Credit to purchase shore excursions pre-cruise?

Guests can use their promotional onboard credit to purchase amenities such as shore excursions, specialty dining, beverage packages, spa services, internet packages,, etc. before the cruise occurs. To redeem OBC for pre-purchases, log on to Cruise Planner.

Can I book a wedding onboard or in a destination when cruising on a Celebrity Ship?​

We do not facilitate weddings or vow renewals onboard our ships or in the destinations we visit. We offer the option for guests to book a cocktail party onboard the ship and this event can be booked directly with our Group Specialists teams at Celebrity. 

Preparing for Boarding Day FAQs

Prepare my travel documentation.

Top Questions Domestic Sailings International Sailings Travel Documentation for Minors

How to Pack

What to Pack / What to Wear What Not to Pack (Prohibited Items)

Prepare to Cruise with Accessibility Needs

Accessible Staterooms & Onboard Venues Assistance Assisted Devices & Service Animals Accessible Shore Excursions Complaint Resolution

Domestic Sailings

What sailings are considered Domestic?

Domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico, including Panama Canal sailings. Required travel documents for Domestic Sailings > Passport Requirements A valid passport is a requirement for air travel to/from Canada, Mexico, the Caribbean and Bermuda. Valid passport (unless otherwise noted below) or other Western Hemisphere Travel Initiative (WHTI) compliant document will be accepted for entry or re-entry into the United States. The Western Hemisphere Travel Initiative (WHTI) requires all travelers to and from Canada, Mexico, the Caribbean and Bermuda to present a valid passport or other approved document that establishes the bearer's identity and citizenship in order to enter or reenter the United States.

What documents do I need when boarding a ship in the U.S. that travels out of the U.S?

U.S. Cruises, Western Hemisphere Travel Initiative (WHTI) - Open Loop - OR U.S. Cruises that Begin and/or End in Canadian Ports

U.S. Citizens

U.S. citizens that board a cruise ship at a port within the U.S., travel only within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport, U.S. Passport Card, Enhanced Driver's License, or Trusted Traveler Program Card such as Nexus, Sentri or Fast.

Canadian Citizens

Canadian citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri, or Fast.

All other citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere and return to a different U.S. port on the same ship will require a valid Passport or U.S. Alien Registration Card. U.S. Cruises, Western Hemisphere Travel Initiative (WHTI) - Closed Loop

Option 1: U.S. citizens that board a cruise ship at a port within the U.S., travel within the Western Hemisphere, and return to the same U.S. port on the same ship will require a valid Passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast. Option 2: In the absence of any of the documents listed above, U.S. citizens will need to present BOTH an identification and citizenship document from each of the lists below in order to board the ship.

Identification Document

Government Issued photo identification card

Citizenship Documents

U.S. Government Issued Birth Certificate (original)

U.S. Certificate of Naturalization (original)

U.S. Consular Birth Abroad Certificate (original)

Canadian citizens that board a cruise ship at a port within the U.S., travel only within the Western Hemisphere, and return to the same port on the same ship will require a valid Passport, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri, or Fast.

All other citizens that board a cruise ship at a port in the U.S., travel only within the Western Hemisphere, and return to the same U.S. port on the same ship will require a valid Passport or U.S. Alien Registration Card.

Do I need to bring a passport when sailing domestically?

Passport Requirements

A valid passport is a requirement for air travel to/from Canada, Mexico, the Caribbean and Bermuda. Valid passport (unless otherwise noted below) or other Western Hemisphere Travel Initiative (WHTI) compliant document will be accepted for entry or re-entry into the United States.

The Western Hemisphere Travel Initiative (WHTI) requires all travelers to and from Canada, Mexico, the Caribbean and Bermuda to present a valid passport or other approved document that establishes the bearer's identity and citizenship in order to enter or reenter the United States.

U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) will be able to enter or depart the country with proof of citizenship, such as a government-issued birth certificate and laminated government issued picture ID, denoting photo, name and date of birth. A U.S. citizen under the age of 16 will be able to present either an original or notarized or certified copy of his or her birth certificate, a Consular Report of Birth Abroad issues by DOS, or Certificate of Naturalization issued by U.S. Citizenship and Immigration Services.

Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.

International Air Travel to a Domestic Sailing

Valid passports are required for all sailings and travellers, including children.

Guests sailing on itineraries with ports in the European Union (EU) only must possess passports that are valid for at least three (3) months following the return date.

For all other itineraries visiting ports outside the EU, passports must be valid for at least six (6) months following the return date.

Guests who need to fly to the United States before their cruise ends for extenuating or emergency circumstances will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.

Canadian Landed Immigrants

All Canadian Landed Immigrants (inclusive of those who are citizens of the British Commonwealth countries) who reside in Canada must have valid passports and US visas. Also required is the original copy of your Permanent Resident Card (PR Card), formally the IMM 1000, or with respect to any country on the itinerary any other travel documentation required because of alien status.

Sea Travel (for U.S. and Canadian citizens only)

For voyages that begin and end in the same U.S. Port, U.S. citizens may travel with both a Government-issued birth certificate** and Government-issued picture ID card, such as a driver's license.

**A 'birth certificate' is issued by a government agency (state, county, city, etc.). This document (with seal and signature) is legal proof of citizenship that can be used by U.S. citizens for certain international travel. A 'birth notice' is issued by a hospital or other type of medical facility but it is not an approved travel document. It is a courtesy document that merely indicates where a birth occurred. It has no legal status and cannot be used to prove citizenship for international travel purposes.

Sea Travel (Non U.S. Citizens)

You will need a valid passport and, in some cases, a visa. If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or ""Green Card"") and any other documentation the countries on your itinerary require due to your alien status.

Additional Information Can Be Found Here

Do I need to bring my green card when sailing domestically?

Alien Registration Card (Green Card)

U.S. lawful permanent residents will continue to be able to use their Alien Registration Card (ARC) issued by the Department of Homeland Security or other valid evidence of permanent residence status to apply for entry to United States.

Card renewal is an important matter. ARC holders (United States permanent residents) with expired cards may be considered ""out of status"" and may be denied entry/reentry into the United States. If your ARC was issued over 10 years ago, you should check the expiration date printed on the front of the card. If your card is expired, or it is about to expire, you should renew your card before you sail.

If you are holding an old edition ARC WITHOUT an expiration date, you will not be detained from entering the United States, but U.S. Customs and Border Protection highly suggests that you apply for a new card before you sail.

What Documents or Forms Do I Need for Domestic Sailings?

Please contact the Embassy (Consular Services) of each country on your sailing itinerary or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality. The U.S. has a Visa Waiver Program (VPW) that This is a pre-travel authorization program for U.S. bound travelers from Visa Waiver Countries. This is a U.S. Department of Homeland Security (DHS) program. The Electronic System for Travel Authorization (ESTA) is mandatory, and all travelers, regardless of age, from Visa Waiver Program (VWP) countries will be required to complete an online application similar to the I-94W and obtain an ESTA approval prior to boarding a carrier by air or sea to the United States under the VWP. For complete details, please refer to the U.S Department of State website.

Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages.

For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages. For countries currently listed on the U.S. Government website that are participating in the Visa Waiver Program, please visit the U.S Department of State website.

Travelers from the VWP countries seeking to enter the United States will also be required to have in their possession a machine-readable passport.

For Passport requirements for Visa Waiver Program applicants, visit the U.S. Customs and Border Protection website

International Sailings

What sailings are considered International?

International Sailings are sailings other than those originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. These are itineraries in Europe, South America, Asia and Australia/New Zealand including re-positioning sailings originating or ending in their ports.

Do I need to provide proof of inoculation to sail internationally?

Inoculation/Health

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website

For questions specifically related to COVID-19, more information can be found further down on this page.

What Documents or Forms Do I Need for International Sailings?

A valid passport is required for travel. Ensure there are sufficient blank visa pages within the passport for visa stamps.

For your protection, we require that your passport expiration date not occur within six (6) months of the sailing termination date.

U.S. citizens carrying an Official (maroon cover) passport must also be in possession of a valid Diplomatic or personal (blue or green cover) passport to allow ship embarkation.

In addition to the Passport and Visa requirements indicated on this page, guests are asked to bring with them a second official form of identification in the way of a Passport Card (US), a laminated driver's license or identification card issued by a federal, state, provincial, country, territory or municipal authority.

Depending on your itinerary, the ship may collect your passport to speed up the clearance formalities at each port of call. We suggest you bring with you a few photocopies of your passport's personal page which includes the picture, and that you carry one of these photocopies with you each time you leave the ship.

It is your responsibility to identify and to obtain the necessary visas before beginning your cruise. Based on nationality, many countries still require an entry visa. Suggestions on where to get visa information:

U.S. citizens can visit the U.S. Department of State Foreign Entry Requirements

Canadian citizens can visit Foreign Affairs and International Trade Canada

Embassies (Consular Service Office) of each country on your sailing itinerary

The visa service of your choice, such as Visa Central, for specific visa requirements, information, forms and fees that apply to your nationality Visa Central website: http://www.visacentral.com/celebritycruises Toll-free telephone: 1-800-579-2406 Account Code: 44989 email: [email protected]

In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. These visa fees include a small processing charge by the local representative.

Canadian eTA

The Canadian government will require an Electronic Travel Authorization (eTA) for current visa-exempt nationals to enter the country by air. For more information and specific requirements please visit www.cic.gc.ca/english/visit/eta-start.asp

United States ESTA

The United States government requires an Electronic System for Travel Authorization document (ESTA) for all citizens who are not part of the Visa Waver Program (VWP). This includes travelers who do not require a visa to enter the United States, but are not citizens of the United States, Canada or Bermuda. For more information and specific requirements please visit https://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F. Celebrity Cruises® may deny boarding to affected guests who are unable to provide a valid ESTA during ship check-in formalities. No refunds will be given to individuals who fail to bring the proper travel documents.

Passport and Visa Requirements for UK & Ireland Guests

For the latest visa, passport and health advice for your travel destinations, please see section 2.6 and 2.7 of our booking conditions. We also recommend you check the travel advice section of the Foreign and Commonwealth Office website www.gov.uk/foreign-travel-advice (UK passport holders) or the Department for Foreign Affairs www.dfa.ie/travel/travel-advice/ (Irish passport holders) for the most up to date information.

Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Canada, Asia, the Middle East, China, India, and Australia. We suggest that you contact our recommended visa agent; Visa Central for advice and to purchase the most up to date visa requirements for your cruise. For more information about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises or call the information line to speak to a visa consultant: 0207-620 6990. Visa Central are pleased to offer a special discount of 10% to Celebrity Cruises guests when booking online through the link above. Alternatively, you may instead visit the relevant embassy in person to arrange the necessary visa.

What Documents Do I Need To Sail on a Galapagos Sailing?

Each guest is required by Ecuadorian law to have a valid passport with at least six months validity from the departure date from Ecuador. Guests who do not possess the proper documentation may be prevented from boarding their flight or ship, or from debarking or entering a country, and may be subject to fines.

Also, it is important that the name on the reservation be exactly as it is stated on the passport or other official citizenship document. If the guest’s name has changed since the document was issued (i.e. marriage/divorce), it is required that the document be updated with the new name, or provide official supporting document(s) of the name change. Otherwise, it may result in delay or possible denial of boarding.

Visit celebritycruises.com/documentation for up-to-date information on documentation.

For additional passport information, visit www.travel.state.gov or the passport service of your choice, such as CIBT – Passport and Visa Service at www.cibt.com/celebrity.

For more information on Special Groups (requirements for U.S. and Canadian children, groups of children, U.S. Military…), please visit www.cbp.gov/travel.

Travel Documentation for Minors

What do I need to do if I’m traveling with a minor and I am not their parent or legal guardian?

Adults who are not the parent or legal guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's government-issued birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a legal guardian, the adult must present a certified Certificate of Guardianship with respect to the child.

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or Cruisetour. HOWEVER: For transatlantic, transpacific, Hawaii, select South American and other selected cruises and/or Cruisetours, the infant must be at least 12 months old as of the first day of the cruise/Cruisetour. For the purposes of this policy, any cruise that has 3 or more consecutive days at sea will require infants to be at least 12 months old on the first day of the cruise/Cruisetour.

What documentation do I need when traveling with a child or as a legal gaurdian?

Family Legal Documents

Should the last names of the parent and minor child traveling with them differ, the parent is required to present the child's valid passport and visa (if required) and the child's birth certificate (original, a notarized copy or a certified copy). The name of the parent(s) and the child must be linked through legal documentation.

Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise, must authorize guardian to sign legal documentation/waivers for participation in any activities requiring them and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.

What To Pack

What to Pack/What to Wear

Whatever the itinerary, destination, or occasion—when you pack, think casual chic.

DURING THE DAY

For warmer climates, pack swimsuits and cover-ups, walking shorts and shirts that protect from the sun, lightweight slacks, skirts or sundress, and a light sweater or jacket. Hats, sunglasses, and sunscreen are always encouraged.

For cooler climates, bring clothing with long sleeves, sweaters, and pants that can be layered. In areas prone to snow or rain, waterproof jackets, hats, gloves, and umbrellas are recommended. 

Around the globe, consider appropriate shoes and gear for the excursions you have planned and the terrain you’ll encounter. For instance, you may pack water shoes if hiking a waterfall or a headscarf or conservative dress for visiting museums, mosques, temples, and churches. 

Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. Make sure you bring active wear and sneakers if you plan to hit the gym!

Poolside, bathing suits with coverups, T-shirts, tanks, hats, and sunglasses are welcomed. 

In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through coverups or robes, bare feet, tank tops, T-shirts, and baseball caps. 

SMART CASUAL 

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual. 

EVENING CHIC

Each itinerary features one to two “formal” nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer—some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theater.

CARRY-ON LUGGAGE

Keep anything you might need for boarding day handy or stash it in your carry-on. That includes travel documents, medications, toiletries, and maybe a swimsuit and change of clothes. Your checked baggage should be delivered to your stateroom within a few hours of setting sail if tagged properly.

How much luggage can a guest bring onboard?

There is no limit or restrcition, however we recommend each guest carry a reasonable amount of personal property and limit the number of pieces they bring. 

Can I bring my flat iron or curling iron with me onboard?

While most potentially flammable high-wattage items are strictly prohibited, hair curling irons, straightening irons, and hair dryers are permitted.

Are there blowdryers available for use onboard?

Yes, each stateroom will have a hair dryer provided for use onboard.

Can I bring a clothes steamer or iron onboard?

Travel Steamers, clothing irons and potentially flammable high-wattage items are strictly prohibited. If you'd like to have clothes pressed while onboard, laundry service is available. Ask your stateroom attendant of Guest Services team onboard for pricing and pick-up/delivery times.

What in-room toiletries are provided?

Toiletries vary by stateroom category, however each room will be equipped with shampoo, conditioner, lotion and soap. 

Do you provide bathrobes to use onboard?

All staterooms on all Celebrity vessels have two (2) robes for the guests to use while onboard the vessel. If guests would like to purchase the robes while onboard, they can do so through the Guest Relations Desk. Bathrobes are "one size" fits all (size 2XL upon request).

Are there beach towels for use onboard at the pool or during shore excursions?

There are two (2) types of towels onboard for swimming. Gray pool towels are available on the pool decks for pool deck usage. Beige beach towels are provided in the stateroom for guests on the night before a beach day for the guests to use while in port.

What Not To Pack

What Not to Pack (Prohibited Items)

Weapons, illegal drugs & Substances (including marijuana, cannabis, extracts of THC and/or CBD), and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The United States Transportation Security Administration also recommends that you do not pack fragile or expensive items (such as jewelry) in checked luggage.

The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

Firearms & Ammunition, including realistic replicas.

Sharp Objects, including knives and scissors.*

Illegal Drugs & Substances

Aerial Drones**

Candles & Incense

Coffee Makers, Clothes Irons, Steamers & Hot Plates***

Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows

Skateboards & Surfboards

Martial Arts Gear

Self-Defense Gear, including handcuffs, pepper spray, night sticks.

Flammable Liquids and Explosives, including lighter fluid and fireworks.

Hookahs & Water Hookah Pipes.

Electrical Extension Cords

Dangerous Chemicals, including bleach and paint.

Alcoholic and Non-Alcoholic Beverages****

Potentially hazardous food and/or food that requires refrigeration. 

*Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.

**Aerial Drones: guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Drones are not to be operated onboard the ship at any time. Different countries may have different rules. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining ay required permissions for drone operations. Any liability, including environmental damage from drone usage is the guest’s responsibility. Celebrity Cruises® assumes no liability for guests drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight. While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated till the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

***Items that generate heat or produce an open flame are strictly prohibited. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons,  hair straighteners and personal fans that are ""certified"" low wattage. Matches and normal lighteners are allowed onboard. However ""torch lighters"" and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.

****Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.

Accessible Staterooms & Onboard Venues

Do you require proof of disability to reserve an accessible stateroom?

We don’t require proof of disability such as medical certificates or disability placards. However, during the booking process, we will ask guests to attest to their need for the accessible stateroom.

Learn more on our site or contact our dedicated Access Department

Is the Retreat Accessible?

Accessible suites are available. The Retreat Lounge, Luminae, and The Retreat Sundeck*† are accessible.

*The Retreat Sundeck is only available on Edge Series and Revolutionized ships.

†The Retreat Sundeck on Equinox currently is not Accessible. An alternative accessible space will be provided on the Pool Deck.

What if I need to eat at a certain dining time due to my diet and/or medication?

If you are not able to confirm your desired dining time, contact our Dining team at [email protected] within 50 days prior to sailing. 

If your desired dining time is closed, you have several options:

1. Request a new dining time with our headwaiter upon boarding the ship.

2. Request Celebrity Select Anytime and reserve a specific dining time every day.

3. Take advantage of our Oceanview Café or specialty restaurants on board.

Are There Accommodations For Persons With Special Medical Needs On Board Galapagos Ships And Throughout The Galapagos Experience?

Please note the ability to accommodate guests with special needs aboard the vessels in the Galapagos Islands is limited. The ships do not have elevators or accessible staterooms. Also, there is very little wheelchair accessibility on the Galapagos Islands, and service animals are not permitted in the Galapagos National Park. During a Galapagos journey, guests will need to ascend or descend steps into a motor coach, use stairs, walk and/or climb over uneven ground for extended distances and get on and off inflatable Zodiac tenders. In addition, the land portion of these vacations, including Quito and Galapagos in Ecuador, as well as Lima, Cuzco and Machu Picchu in Peru are not suited to persons who are wheelchair users. Celebrity welcomes guests with disabilities and special needs, and we will provide reasonable and appropriate assistance. Guests requiring assistance should consider their specific needs when making a Galapagos vacation decision. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. We encourage you to notify us of your needs at time of booking but no later than 30 days prior to sailing.

How can I request my onboard medical records?

If you have been treated onboard Celebrity Cruises, and need to request your medical records, please fill out the  medical request form .

Note that the processing time is up to 4 to 6 weeks.

Can I travel alone?

We do not require guests with disabilities to travel with another person as a condition for traveling on our ships. However, our personnel are not required to perform personal tasks (e.g. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. If there is a question about the guest’s fitness to travel without personal assistance, this must be discussed with our Access Department.

If you have any questions, please contact our Access Department.

What kind of assistance do you provide?

We provide boarding and departure assistance with wheelchairs to guests with mobility disabilities. We also provide assistance to guests who are blind. Request assistance once you arrive at the pier or contact us prior to your cruise so we may prioritize your assistance. During peak times, there may be a wait for assistance. Our crew members are not permitted to lift our guests.

Do you provide priority boarding?

Guests with mobility disabilities are offered quicker processing at the pier. If boarding has not begun, we will offer priority boarding.

Do you offer accessible transfers?

If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to guests who have purchased transfers. Please note that accessible transportation may be limited or not available outside the United States.

Do you provide tactile interpreters for the hearing impared?

Yes, we provide tactile interpreters on cruises to/from United States and Canada only, however support service provider (SSP) services are not provided. Please notify us at least 60 days prior to sailing. Do you provide CART? Yes, we provide real-time captioning (CART) services on cruises to/from the U.S. and Canada only. Please notify us at least 60 days prior to sailing.

Do you provide braille formatted material?

No, however we provide qualified readers on board our ships for guests who are blind or have low vision.

Can I request a Qualified Reader staff member?

Select crewmembers have been trained as qualified readers to read written material such as the daily Cruise Today and shore excursions information. Waiters will also read dining menus upon request. Please request a qualified reader at Guest Relations upon boarding.

Assisted Devices & Service Animals

Do you have wheelchairs for use onboard?

Yes we do. We have collapsible wheelchairs for our guests to use free of charge onboard each of our ships. They are on a first come, first serve basis and based on availability.

Does Celebrity Cruises offer scooters for rent onboard?

Unfortunately, we don't offer rental for scooters onboard, however, we do recommend vendors who rent wheelchairs and scooters to guests with disabilities and have security clearance to get on and off our ships. Please let us know if you have any further question.

Please reach out to the following vendor for assistance regarding this situation " Scootaround (formerly Care Vacations) :"

Can I bring my own assistive devices with me?

Yes, you may bring and use wheelchairs, mobility scooters, walkers, canes and other assistive devices on board our ships. Due to safety reasons, Segways® may not be used on board.

Must I store my assistive device in my stateroom?

Yes, assistive devices including mobility scooters must be stored and recharged in your stateroom, so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation.

Can my assistive device fit through the stateroom door?

If your assistive device is 23 inches or less, it will fit through a standard stateroom door. If your assistive device is 32 inches or less, it will fit through an accessible stateroom door.

Can I bring a CPAP or BIPAP machine?

Yes, please notify us at least 30 days prior to sailing if you will need distilled water and an extension cord.

Do you accept service dogs?

Yes, we accept service dogs. A service dog is defined as “any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability.” Guests are responsible for obtaining all required documentation for service dogs to depart the ship in ports of call. These documents must be carried on the ship, and a copy left with the Guest Relations desk once on board. Please note that additional screening may be conducted at the pier or on board. You may bring a reasonable quantity of dog food and bowls at no charge. If refrigerated space is needed, notify us at least 30 days prior to sailing.

If you have any questions or to obtain forms, please contact our Access Department.

Accessibility Support for the app

If you are unable to check in online due to accessibility challenges.

Please call for assistance

Accessible Shore Excursions

Can I take my scooter on tours?

Not all excursions can accommodate a scooter. Therefore, guest(s) must provide the scooter dimensions (Length x Width x Height) and Weight. Please let us know if you have to remain seated on device to board vehicle. If you do, please also submit the Combined Height and Combined Weight.

Learn more  on our site or contact our dedicated Access Department

How do I make sure my mobility equipment won’t be too big or too heavy for the tender?

In order to board most tenders safely, guests must be able to take steps and use a collapsible manual wheelchair. In addition, power wheelchairs and mobility scooters can not be taken on tenders unless roll-on capability is available. Inquire about tender roll-on capability at Guest Relations Desk while on board. Please note roll-on capability is not guaranteed. In some cases, tendering may preclude guests from going ashore.

How do I make sure my mobility equipment won’t be too big or too heavy for the excursion?

Upon booking an accessible tour, guests wishing to utilize a wheelchair (manual or electric) on this excursion must provide the total dimensions (Length x Width x Height) and Weight of the mobility equipment.

Guests that require to remain seated on the device to board the vehicle must also provide the Combined Height and Combined Weight.

Providing the weight and measurements will help ensure that there will be no issues on the day of your tour.

Who can book accessible shore excursions?

The accessible shore excursions are accessible for all. This program is designed to provide memorable, enjoyable experiences for limited-mobility guests, seniors, and anyone who enjoys a slower pace.

How are the accessible shore excursions different from other regular shore excursions?

Our accessible tours are unique in that they offer:

•  Accessible vehicles

•  Step-free tour routes

•  Shorter walking distances

•  Slower pace

•  Accessible restrooms with wide doors along the route

•  Professional and compassionate tour guides experienced in working with senior and disabled guests

How large are the groups for the accessible shore excursions?

The group size varies depending upon the tour(s) you choose, you can enjoy slow paced tours with 4-10 guests or large group excursions with up to 45 guests.

Tours are categorized as follows:

LEVEL 1:  Tours recommended for guests that are able to walk short distances, can navigate the steps of a motor coach, and/or travel with a standard size manual collapsible wheelchair or scooter, that can fit in the motor coach luggage compartment. This tour accommodates between 15 - 45 guests.

LEVEL 2:  Excursions designed for guests unable to negotiate motor coach steps or full-time wheelchair/scooter users. The vehicle used on this type of tour is adapted with an access ramp (or lift where available). In order to use the ramp and/or lift, guests are required to be seated on a wheelchair or scooter. Due to the vehicle type, this tour accommodates a limited number of mobility devices. This tour ranges between 4 - 12 guests.

What type of vehicles are used for the accessible shore excursions?

The accessible shore excursions use specialized vehicles equipped with either a ramp or lift for easy wheelchair access.

How can the guide assist me with my mobility needs?

The tour guides conducting these accessible tours have several years of experience in touring with limited mobility guests and their families. They are patient, compassionate and very knowledgeable. However, please note that guides are not permitted to push wheelchairs. Guests in wheelchairs must be able to self-propel or have a companion assist them.

In which destinations can I book accessible shore excursions?

Currently, the accessible shore excursion program is available throughout several Caribbean, Baltic and Mediterranean ports. 

***Other destinations, such as Alaska, offer a variety of tours where accessible transportation may be secured upon request basis only.

When should I book my accessible shore excursion?

We recommend booking in advance as the tours have limited seating. Please submit the completed Accessible Shore Excursions Form no later than 10 business days prior to the start of your cruise. We will advise you of availability and book the tours for you. Written confirmation will follow via email.

Do you offer accessible Cruisetours in Alaska?

Yes, accessibility extends to the land portion of our Alaska Cruisetour packages. One-third of our motorcoaches are wheelchair lift-equipped, and Wilderness Express® railcars are equipped with dome-level wheelchair seating, allowing travelers with disabilities to access both levels.

What about other Cruisetours?

Most non-U.S. Cruisetours are not wheelchair accessible. In most cases we are unable to accommodate full-time wheelchair users. If guests are able to take steps to get into motorcoaches and can maneuver in a standard hotel room, they may be accommodated. Portions of these Cruisetours may require extended periods of walking over uneven surfaces and/or steep terrain, as well as extended periods of standing and steps.

Complaint Resolution

What if I have a accessibility-related concern onboard?

CROs (Complaint Resolution Order) are available to respond to disability related concerns. They are trained on applicable U.S. Department of Transportation (DOT) disability regulations and our policies and procedures for guests with disabilities. Feel free to request a CRO at our pier check-in counters at all U.S. ports of departure or at the Guest Relations desk onboard our ships.

Boarding Requirements & Checking In FAQs

Check-in up to 48 hours before you cruise, check-in for my cruise, boarding requirements.

Boarding Requirements for COVID-19 or other pathogens

Getting Onboard How do I get to my Port/Terminal? Brightline

When can I check-in online or in the app?

Online Check-in is available 45 days before your cruise and remains avaiable up to 3 days before you cruise.

App check-in is available 45 days before your cruise and remains available until the morning of your sailing (not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition).

Once you have completed the Check-In process online or in the app, you will receive an Xpress Boarding Pass. This indicates that you successfully completed the check-in process for yourself and those guests listed on your Xpress Pass.

Log in to your Guest Account and click "Start check-in" or download the app to begin.

If you've already booked, log in to your Guest Account.

Do I need the Celebrity Cruises app if I've already checked-in online?

Yes, your app allows you to access your digital boarding pass, complete a required health questionaire, and begin the required safety briefing (Muster 2.0). It's also a great resource while you cruise to help you manage your itinerary and experiences like shore excursions, as well as chat with other guests on your reservation. If you have app notifications enabled, you can also receive essential cruise travel updates and emergency messaging.

What is the Health Questionnaire and how do I complete it?

The health questionnaire is part of our online check-in process and can be completed in the app or on our website. Guests will be asked whether or not they are fully vaccinated against Covid-19, whether they have received a vaccine booster, whether they have entered or passed their 23rd week of pregnancy, and if they have any specific symptoms in the last 24 hours. These questions help us ensure the safety of our guests, crew, and the communities that we visit.

What is Muster 2.0?

Muster is an important, mandatory safety breifing in which guests are educated to emergency protocols onboard.

If I check in online can I view my Xpress Boarding Pass on the mobile app?

Yes, so there is no need to print one out on sail day. Your mobile Xpress Pass is accessible via your account.

Can I add my boarding pass to Apple Wallet, Samsung Pay, or Google Wallet?

You can add your boarding pass to Apple Wallet. Samsung Pay and Google Wallet are not available yet.

Can more than one guest check in at a time on the Celebrity Cruises app?

For check-in, it’s one guest on the reservation at a time. However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy.

How do I check in children on another reservation using the Celebrity Cruises app?

You must be at least 21 years old to add children. Link your reservation to the child’s reservation on the app - you'll need the child’s name, reservation number, and stateroom number - and then complete check-in for the child..

Do I have to provide a photo during online check-in?

No, you can choose whether or not to provide a photo during the online check-in process. If you do not provide a photo during online check-in, you will be asked to take a photo at the port before boarding the ship. This photo will be used for your Seapass account and security purposes onboard.

What languages are available for check-in?

Check-in on the app is available in English, Simplified Chinese, and Spanish. Spanish, Portuguese, and English are available on Celebrity.com's check-in experience.

How far in advance can I check in on the Celebrity cruises app?

You can check in on the app between 45 days and the morning of your sail day. Once you're outside that window, you can check in at the terminal on your sail day.

*App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.

Am I required to set up an onboard expense account during check-in?

Yes, all purchases and services must be paid for using an onboard expense account. One account may be used for everyone in the group or individuals can set up their own accounts.

How do I change my onboard expense account payment method?

You are required to add a credit card to complete check-in. For your convenience, you can update the credit card associated with your account in the Celebrity Cruises app. You can also change your payment method online, at the check-in counter on your sail day, or onboard at Guest Relations.

What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass?

Our check-in counter staff at the terminal will be happy to look up your reservation.

Do I have an option to upload a photo from my mobile device in addition to taking a photo?

The choice is yours - either take one with your phone during check-in or browse to a photo saved to your device.

Are there any specifications/restrictions/requirements for the type of picture I can take when I check in on the app?

Just follow the guidelines you’ll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile.

What do I have to know about scanning my passport during mobile app check-in?

It’s simple. Just follow the guides you see during the check-in process. You’ll see when your passport has been scanned and accepted.

Can any guest check in on the app, regardless of travel document requirements?

Yes, if you have a reservation, but without travel documents your check-in will not be complete and you'll have to finish at the terminal.

How do I know which fields are mandatory when checking in on the app?

If you skip a field required for check-in, you’ll see a message asking you to provide information for that field when you try to continue to the next screen.

Do you have deck maps on the app?

Yes. Simply tap on the ship icon in the upper left corner, then tap on the Deck Maps button. You can tap on any activity in the Daily Planner to see its location.

Boarding Requirements for COVID-19 or Other Pathogens

Am I required to take a COVID-19 test or be vaccinated prior to embarking on my cruise?

All travelers are welcome to sail regardless of vaccination status and will no longer be required to provide proof of pre-departure testing to board.

As destinations around the globe adapt their health and safety protocols, we continually evaluate and update our own requirements as new information becomes available.   If you’re currently booked on a cruise vacation with us and have provided an email address, you will be advised of the latest requirements leading up to departure. Be sure to register your guest account so that we may reach you.

Are there any innoculation or vaccination needs for my sailing?

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. For certain destinations, additional vaccination for COVID-19 or other pathogens may be required.

Other informational resources can be accessed at the Centers for Disease Control  and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.

What health screening measures are being taken at the terminal on boarding day?

During check-in, you will be asked to complete a health attestation. If you attest to or show signs of a fever, cough, or fatigue, you will be directed to a secondary screening.

How do I know where the port is?

How do I know when to get to the terminal?

During check-in, you're required to select an arrival time. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. Please arrive during your selected window to avoid delays at the terminal.

Do you offer transportation from the airport to the pier and back?

Most ports will offer for-purchase transportation to and from the pier on the day of sailing and returning. Guests will need to meet the flight parameters for airport transfers on the same day that the cruise leaves and returns to be eligible. Transfers are subject to availability but will be open for purchase up to 5 days prior to sailing.

What happens if I arrive outside of my scheduled check-in time?

Please select the best available check-in time that will work for your party. These are staggered to offer the best possible check-in experience and help us to avoid unnecessary delays in boarding. That being said, if you must arrive outside your scheduled time, please check your Guest Documents to make sure that you complete the process before the "All Aboard Time".

Can Suite Guest Get Onboard Early?

Boarding times (Embarkation) will vary according to port, itinerary, and/or ship, and may even vary by sail date due to operational situations like Coast Guard drills, etc.Guests who have completed the on-line check in, are member of our Loyalty programs, or who are reserved in Suites or Concierge Class (Celebrity) may use priority embarkation lines at the pier terminal, where available.

How do I get my luggage to my stateroom?

If you check your luggage with a porter, your checked baggage should be delivered to your stateroom within a few hours of setting sail if tagged properly.

Does Celebrity Cruises send luggage tags or should I print them?

While we no longer mail bag tags to guests, we do make them available guests electronically via Guest Account (click "View Your Documents"). That way, you can print as many as you would like prior to joining the ship. If you are unable to print your bag tag, we will have luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. It takes just a few minutes to acquire the tags and fill out your information with the porter. Please make sure you know your stateroom number and room location, as reflected on the guests XpressPass.

How do I get to my Port/Terminal?

Port Of Miami

"Port of Miami – Dodge Island

1015 N. America Way

Miami, FL 33132

Port of Miami website

Parking Information

To learn more about parking rates, payment methods, or disabled parking permit rates and exemptions, please visit the PortMiami Parking page for the latest information.

Terminal Information

Terminal A is the home terminal for all Oasis Class vessels when sailing out of PortMiami. All other ships, please consult your email communication and directional signage once you arrive to PortMiami.

From Miami International Airport (7 miles):

Via Port Tunnel: Take 836 East through the toll. Continue onto FL836 E/I-395 E, then keep right to merge onto MacArthur Causeway.

Use the left 2 lanes to take the exit towards Port of Miami Tunnel and follow the signs to your pier terminal.

Via Port Bridge: Take 836 East through the toll. Exit at US1 N.E. 2nd Avenue/Biscayne Boulevard, proceed straight through one light, and then turn right at the second light onto Biscayne Boulevard (US1).

Stay in your left-hand lane and turn left into the Port of Miami on N.E. 5th Street.

Drive across the bridge and follow signs to your pier terminal. From Ft. Lauderdale International (26 miles):

Via Port Tunnel: Take I-95 South to Exit 2D toward I-395 E/Miami Beach. Merge onto MacArthur Causeway.

Use the left 2 lanes to take the exit towards Port of Miami Tunnel and follow the signs for your pier terminal.

Via Port Bridge: Take I-95 South to Exit 3B, N.W. 8th Street.

Turn left onto 5th Street and continue straight until you reach the Port of Miami entrance.

Drive across the bridge and follow signs to your pier terminal.

Bus Information

Our Florida Bus Program is provided by Cruise Connection of Florida. For rates, availability and pick up locations, please contact our Reservations center at (800) 327-6700.

* All rates and prices are subject to change.

** Celebrity Cruises is not responsible for theft or damage to vehicles."

Port Everglades

1850 Eller Drive

Fort Lauderdale, Florida 33316

Celebrity Cruises Directions to Fort Lauderdale (Everglades) Cruise Terminal:

From Fort Lauderdale International Airport (5 miles):

Exit the airport and follow signs for I-595 East/Port Everglades. Continue to the last exit on I-595 East and follow the signs to Port Everglades. This will automatically take you to the Port Everglades security entrance. From there, follow the directional signs for your designated ship's pier terminal.

From Miami International Airport (30 miles):

Take 836 East to I-95 North.

Exit I-95 North at 595 East.

Follow 595 to the end; then follow the Port Everglades signs.

After dropping off your checked luggage at the pier terminal with the porters and cruise line representative, proceed to the appropriate parking garage for that terminal. Rates are $15 USD per day for the regular vehicles and $19 for the oversized vehicles (rates subject to change without notice by the Port Authority). For additional information or vehicle size restrictions, please contact USA Parking at (954)468-3680.

Security at the Pier

Please expect delays related to security and immigration procedures when arriving at the pier to board the ship. These procedures have been designed for your safety and all attempts will be made to expedite you through the process as quickly as possible.

For any day of travel concerns you may have, please contact us at (800) 256-6649 or (305) 539-4107.

Our Florida Bus Program is provided by Cruise Connection of Florida. For rates, availability and pick up locations, please contact their Reservations center at (800) 327-6700.

** Celebrity Cruises is not responsible for theft or damage to vehicles.

Port Canaveral

Port and Terminal Information

Port Canaveral Orlando is located at 445 Challenger Road. There are multiple terminals in Port Canaveral for Celebrity Cruises Ships.

Cruise Terminal #1

9050 Discovery Road

Cape Canaveral, Florida 32920

Cruise Terminal #5

9245 Charles M Rowland Dr

Cruise Terminal #6

9241 Charles M Rowland Dr

Before arriving to the port, check your cruise documents to make sure which is the Terminal your ship will be departing from.

Once you have arrived at Port Canaveral follow the signage throughout the port to your ship's terminal assignment.

Celebrity Cruises Directions to Orlando (Port Canaveral), Florida Cruise Terminal:

From Orlando International Airport (MCO):

Apporximately 45 minutes west of Port Canaveral.

Take the North exit from the airport, staying to the right on SR 528 East.

Take SR 528 East all the way to Port Canaveral.

Upon approaching the port area, follow the signs indicating Port Canaveral Cruise Terminals.

From Melbourne International Airport (MLB):

Approximately 25 miles (40 minutes) south of Port Canaveral.

Exit east (left) out of the airport onto NASA boulevard and follow to U.S. Highway 1.

Turn left (north) onto U.S. Highway 1.

Travel approximately 20 minutes on U.S. Highway 1 passed the intersection of S.R. 520 in Cocoa about one mile to the S.R. 528 exit.

Exit and travel east on SR. 528 for approximately 10 miles, crossing the Indian River, Nerritt Island and the Banana River to reach Port Canaveral.

From Orlando Sanford International Airport (SFB):

Approximately 1 hour northwest of Port Canaveral.

Exit the airport south to the Central Florida Greenway (Toll Road 417).

Go south 23 miles to S.R. 528 (the Beach line Expressway) eastbound exit.

Go east (37 miles) to the Port.

From Space Coast Regional Airport (TIX):

Located about 20 minutes from the Port in Titusville FL.

Exit and drive east three blocks

Turn south onto U.S. Highway 1 to the Beach line Expressway (S.R. 528) and follow this east to the Port.

From Daytona Beach International Airport (DAB):

Located about 75 miles north of Port Canaveral.

Take I-95 south to S.R. 528 East and follow to the Port

Port Canaveral no longer offers pre-paid parking. Please pay to park at your cruise terminal's designated parking area and simply take a short walk to your ship; no need for shuttles. RV parking is available at each cruise terminal.

3 Nights/4 Days - $68.00

4 Nights/5 Days - $85.00

5 Nights/6 Days - $102.00

6 Nights/7 Days - $119.00

7 Nights/8 Days - $136.00

8 Nights/9 Days - $153.00

Disabled Parking spaces are available and the fee is waived for vehicles transporting certain persons who have disabilities that:

Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person

Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes

Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes

Parking agents will not grant parking waivers for any other reason than the ones listed above.

*Rates May Vary based on seasonality, day fo the week, time of booking, length of stay and availability.

Port of Cape Liberty

4 Port Terminal Boulevard

Bayonne, N.J. 07002-5038

Celebrity Cruises Directions to Cape Liberty, New Jersey Cruise Terminal:

From Newark International Airport (9 miles):

Exit the airport, following signs to the NJ Turnpike.

Take the NJ Turnpike to exit 14A.

Pay toll at exit and continue straight (after traffic light onto bridge) onto Route 440.

Follow signs for Route 440 South.

Continue on Route 440 South to Port Terminal Blvd.

Turn left at Port Terminal Blvd. (there is a traffic light at the intersection).

This is the entrance for the "Peninsula at Bayonne Harbor" or the old "Military Ocean Terminal Bayonne."

Continue straight and approach the guard gate.

Continue past the guard gate and follow the signs to the cruise terminal.

From NJ Turnpike north or south:

From NYC, via the Lincoln Tunnel:

Take the Lincoln Tunnel to New Jersey.

Follow I-495 West to the NJ Turnpike/I-95.

Take the NJ Turnpike south to Exit 14A - Bayonne. Follow directions above from Exit 14A.

From NYC, via the Holland Tunnel:

Take the Holland Tunnel to New Jersey.

Take the NJ Turnpike west to exit 14A. Follow directions above from Exit 14 A.

From the West, via I-80:

Take I-80 East to I-95 South

Take the NJ Turnpike south to Exit 14A- Bayonne. Follow directions above from Exit 14A.

From the west, via I-78:

Take I-78 East directly to the NJ Turnpike.

Take the NJ Turnpike east to Exit 14A- Bayonne. Follow directions above from Exit 14A.

From the east/Staten Island/Long Island:

Take the Verrazano Narrows Bridge into Staten Island.

Take I-278 West.

Take Route 440 North to and over the Bayonne Bridge.

Continue on Route 440 North approximately 3 miles.

Make a right into the Bayonne Ocean Terminal.

From the Bronx/Connecticut/New England:

Proceed to and across the George Washington Bridge.

Follow signs for the New Jersey Turnpike/I-95 South.

From Westchester County:

Take I-684 South to I-287 West

Take I-287 West to I-87 South.

Follow signs to and over the George Washington Bridge.

From Rockland County:

Take the Palisades Parkway South to I-80 West.

Follow signs for the New JerseyTurnpike/I-95 South.

Transportation

Take the PATH Rapid Transit System train from Manhattan to Jersey City or Hoboken.

Outside the PATH Station, take the NJ Hudson-Bergen Light Rail train to Bayonne.

Get off at the 34th Street Station in Bayonne.

You are now directly across Route 440 from the Peninsula at Bayonne Harbor, which includes the Cape Liberty Cruise Port.

Call one of the three Bayonne taxi cab companies to drive you to the cruise port, which is about two miles east of the Light Rail line.

East Coast regional Motorcoach Program (a service provided by Entertainment Tours) - call (800) 310-9900 for reservations or book online. Please contact Entertainment Tours for rates and pick up locations.

From the Port Authority Bus Terminal, take the 119 bus to Bayonne. The 119 bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks. When you reach 33rd Street and Kennedy Boulevard in Bayonne, you will be at the closest point on the bus route to the cruise port. Call one of the three Bayonne cab companies to drive you to the cruise port, which is about three miles east of Kennedy Boulevard.

The 99S bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks.

When you reach 33rd Street and Kennedy Boulevard in Bayonne, you will be at the closest point on the bus route to the cruise port.

Call one of the three Bayonne taxi cab companies to drive you to the cruise port, which is about three miles east of Kennedy Boulevard.

A safe and secure parking facility is conveniently located adjacent to the cruise terminal. Parking fees are $30 per day including all taxes*. Cash and major credit cards are accepted. No reservations are necessary and parking is guaranteed.

Oversized vehicles, such as campers and RV’s, that occupy more than one space, will be charged double the normal rate.

The height restriction of the garage is 7’ 4”. There is an open lot adjacent to the parking garage to accommodate vehicles with height restrictions.

Port of Tampa Bay

Please verify cruising intinerary for cruise terminal.

Port of Tampa Bay, Terminal 2:

651 Channelside Drive

Tampa, Florida 33602

Port of Tampa Bay, Terminal 3:

815 Channelside Drive

Celebrity Cruises Directions to Tampa, Florida Cruise Terminal:

From Tampa International Airport (10 miles):

Exit the Airport and follow signs to I-275 North.

I-275 merges with I-4 East.

Take I-4 East to Exit #1 (Ybor City).

Go south on 21st Street, turn right on Adamo Drive (Hwy 60).

Turnleft (south) on Channelside Drive.

Cruise Terminal 3 main entrance is approximately 5 blocks South on Channelside Drive.

Entrance is on the left at Cumberland Street.

In the event of a last minute change in pier assignments, signage will indicate the assigned terminal for your particular ship.

A parking garage is located at 810 Channelside Drive, across the street from Terminal 3. The parking fee is approximately $15 per day (subject to change), and is payable upon entry into the parking area in the form of cash or credit card. For additional parking information please call (813) 905-7678.

Port of Vancouver

Canada Place Cruise Terminal

999 Canada Place

British Columbia, Canada V6C 3T4

Celebrity Cruises Directions to Vancouver, British Columbia Cruise Terminal:

From Vancouver International Airport (16 miles, 45-minute drive):

When entering Vancouver via Oak Street, follow North to Park Drive.

Turn left onto Park Drive and then take a right onto Granville Street.

Follow Granville Street over the Granville Street Bridge and take Seymour Street exit.

Proceed North to Cordova Street.

Turn left and follow two blocks to stoplight, turn right on Howe Street.

Follow straight to ramp entering Canada Place Pier.

From Seattle-Tacoma International Airport (162 miles, 4-hour drive):

Leaving Seattle-Tacoma International Airport, follow the signs marked Freeways after exiting airport arrival terminals.

Enter Eastbound Highway 518 (also marked I-5) moving into the left lane, and exit to I-5 North.

Proceed North on I-5 to the U.S/Canada Border where you will need to stop and pass through Customs.

From Customs continue North, you are now on Highway 99. Cross Oak Street Bridge, turn left on Broadway, turn right on Granville, cross bridge and move to left lane.

Exit to Seymour Street.

Turn left on Cordova and right on Howe to the pier.

For reservations, information and rates please contact Vinci Park Canada Place, Vancouver at (866) 856 - 8080 or visit the Port of Vancouver website for additional information.

Port of Seattle

Smith Cove Cruise Terminal 91

2001 West Garfield Street

Seattle, WA. 98199

Port of Seattle website

Celebrity Cruises Directions to Seattle, Washington Cruise Terminal:

From I-5 South:

Head north on I-5 and follow signs to the Mercer Street Exit

Take exit 167 (left-side off-ramp) to Mercer Street

Take a right turn on to Fairview Avenue North (400 feet)

Take a left turn on Valley Street (0.18 miles)

Valley Street bends to the left and becomes Broad Street (0.75 miles)

Turn right to Denny Way (0.32 miles)

Bend right to Western Avenue (0.22 miles)

Western joins Elliott Avenue West (1.18 miles)

Follow signs to Magnolia Bridge

Turn right at 14th Ave West (signal light intersection) (0.14 miles)

Stay to the right and follow ramp joining the Magnolia Bridge (West Garfield Street) (0.35 miles)

Exit right. Follow signs to Smith Cove Park (0.55 miles) and Cruise Terminal

Turn right at bottom of ramp and follow signs for cruise terminal parking or cruise terminal

From I-5 North:

Head south on I-5 and follow the signs to the Mercer Street Exit

Take exit 167 to Mercer Street (right-hand off-ramp)

Take a right turn on to Fairview Avenue North ( 400 feet)

Exit right. Follow signs to “Smith Cove Park” (0.55 miles) and Cruise Terminal

Parking is available via a remote lot at the terminal, which is served by shuttle bus. Space for luggage will be available on the Shuttle. Reservations for parking are recommended. For reservations, parking fee information, and parking lot maps, please log onto the Republic Parking website or call (206) 783-4144, ext. 1113.

Port of Boston

Raymond L. Flynn Black Falcon Cruise Terminal

1 Black Falcon Avenue

Boston, MA 02210

Celebrity Cruises Directions to Boston, Massachusetts Cruise Terminal:

From Logan International Airport (4 miles):

Exit Logan Airport to the Ted Williams Tunnel (I-90) ($3 toll).

Follow signs for the Ted Williams Tunnel.

From the right lane, take the first exit – Exit 25/South Boston.

At the traffic lights, you will be at Congress Street.

Continue forward onto B Street.

At the next signal, turn right onto Seaport Boulevard which turns into Northern Ave.

Continue on Northern Avenue for approx ¼ mile then turn right to Tide Street and an immediate left onto Drydock Avenue.

Follow Drydock Avenue as it turns right at the end of the Boston Design Center.

Turn right again onto Black Falcon Avenue, traveling straight to the stop sign, where you will be directed by Port Officers for either passenger drop-off or to the parking garage.

Long-term parking is available. The city parking garage (EDIC) is located across the street from the Ray Flynn Cruisport. It is a space available, covered facility. The daily fee is $16 per day (subject to charge) and is payable with cash or credit card (Visa or MasterCard) when you enter the garage.

Prior to parking your vehicle, please proceed first to the cruise terminal for luggage and guest drop off. After parking the vehicle, it's a short walk back to the cruise terminal.

For any day of travel concerns you may have, please contact our local cruise line representative, Destination New England at (857) 496-1663 or us at (800) 256-6649 or (305) 539-4107.

For additional information on the Raymond L. Flynn Black Falcon Cruise Terminal visit the Port of Boston's website.

Port of Honolulu

Port of Honolulu - Pier 2

521 Ala Moana Blvd,

Honolulu, HI 96813

Celebrity Cruises Directions to Honolulu, Hawaii Cruise Terminal:

From Honolulu International Airport (HNL) to pier - 6 miles, approximately 30 minutes:

Go north on Rogers Boulevard toward N Nimitz Highway for 0.1 miles

Turn right onto Highway 92 N Himitz Highway for 5 miles

Nimitz Highway becomes Ala Moana Boulevard

Turn right on Channel Street across from the Restaurant Row area

Once on Channel Street, the cruise terminal is on the right-hand side

From Waikiki to pier:

Travel on Ala Wai Boulevard heading west

Turn left onto Lipeepee Street, then turn right onto Hobron Lane

Turn right onto Ala Moana Boulevard. (Hotels along Ala Moana Boulevard start here)

Turn left on Channel Street (across from Restaurant Row area)

Once on Channel Street the cruise terminal is on the right hand side

Note: If using Google Maps, be sure to search “Pier 2 Cruise Ship Terminal.” Google Maps has mistakenly listed another “Pier 2” that appears 4 miles away from the cruise ship terminal.

No parking information is available.

Port of Seward

Seward Passenger Ship Terminal

Alaska Railroad Dock

Seward, AK 99664

Celebrity Cruises Directions to Seward, Alaska Cruise Terminal:

From Anchorage Airport (130 miles):

Take International Airport Road east until you reach Minnesota Drive.

Take a right on Minnesota Drive and follow the signs to Seward Highway South.

Once on Seward Highway, you’ll travel approximately 130 miles to Seward.

Once in Seward, follow the signs to the Alaska Railroad Dock.

You will also be able to see the ship terminal from the highway on your left as you enter Seward.

For directions to the Hospitality Center in Anchorage please call (907) 278-8070.

Long term parking is not available.

Port of Los Angeles

San Pedro World Cruise Terminal

100 Swinford Street

San Pedro, CA 90731

Celebrity Cruises Directions to the Los Angeles, California Cruise Terminal:

From Los Angeles International Airport

Take the 110 Freeway South towards San Pedro.

Exit at Harbor Boulevard (same exit as the Vincent Thomas Bridge).

Stay to the right - Harbor Boulevard (Do not go over the bridge.)

At the light, cross over the main road, turning right into the "World Cruise Terminal."

Follow the directions to parking and passenger drop-off.

Parking is available for $18 a day. No reservations are required. A shuttle is offered to the cruise ship terminals.

Port of San Juan

Pan American Pier 1 East

Calle Lindbergh

San Juan, 00901, Puerto Rico

Pan American Pier 1 West

Calle Tadeo Rivera

Celebrity Cruises Directions to San Juan, Puerto Rico Cruise Terminal:

From Luis Munoz Marin International Airport (8 miles):

Exit the Airport to San Juan taking the middle lane on Baldorioty Ave.

This avenue will take you to New and Old San Juan.

Once you are at the end of the avenue you will find a traffic light.

On the right you will see the Condado Lagoon and on your left you will see the Yacht Club.

This is a one-way road.

Stay in the left lane and follow the signs directing to San Juan or the Convention Centre.

Keep to your left and make a U-turn whenever possible.

After the turn, remain on the right hand side and continue forward past the Yacht Club, Sizzlers Restaurant.

At the corner make a right, continue to the traffic light.

Make a right hand turn at the next right.

Follow the road to the entrance of the pier.

Parking is not available.

Port of Barcelona

Port of Barcelona D'Adossat Terminal

Moll Adossat

1, 08039 Barcelona, Spain

Celebrity Cruises Directions to Barcelona, Spain Cruise Terminal:

From El Prat International Airport (BCN) to pier (10 miles, about 40 minutes):

Exit the airport and take the road to Barcelona City.

Once there, take the Ronda Litoral Highway and take the exit marked PUERTO.

Turn right and then follow the signs indicating PUERTO.

Ships are berthed at Adossat Terminal (Moll Adossat).

For any day of travel concerns you may have, please contact our local cruise line representative Intercruises at +34.93.301 2244 or us at (800) 256-6649 or (305) 539-4107.

** Celebrity Cruises is not responsible for theft or damage to vehicles

Port of Singapore

Marina Bay Cruise Centre Singapore (MBCCS)

61 Marina Coastal Drive, Singapore

Please verify cruising intinerary for cruise terminal. See below for detailed information on check in, baggage drop off, driving directions and parking at this terminal.

Celebrity Cruises Directions to the Singapore Cruise Terminal:

Coming from AYE (towards Changi Airport)

Take Exit 2 on MCE/Central Boulevard

Keep right towards Marina Boulevard

Turn right at Marina Boulevard to Marina Coastal Drive

Destination is on your left after Marina South Pier

Coming from MCE (from Changi Airport)

Take Exit 3 on MCE/Marina Coastal Drive

Turn LEFT onto Marina Coastal Drive

Destination is on your LEFT after Marina South Pier

For your comfort and convenience we recommend you arrive at the Marina Bay Cruise Centre Singapore for ship check-in formalities beginning at the boarding time stated in your cruise documents but no later than 1.5 hours prior to scheduled sail time.

Baggage Drop Off

Porters will be available to receive baggage to be checked prior to check-in at the Marina Bay Cruise Centre Singapore.

Parking (DriveCruise – Enjoy a local convenience)

The DriveCruise service allows you to park your vehicle at the Marina Bay Cruise Centre Singapore carpark, at a discounted rate.

Public Transport

Board train along the East-West Line towards Pasir Ris or towards Downtown Station if coming from the Downtown Line

Alight at Tanjong Pagar Station (Exit C) or Downtown Station Station (Exit C)

Board bus 402 at bus stop, near International Plaza (03223) or near Marina Bay Financial Centre (03391)

Alight at the Marina Bay Cruise Centre Singapore

Board train along the North South Line towards Marina Bay Station

Alight at Marina South Pier Station

Walk 600m alongside the sheltered linkway to Marina Bay Cruise Centre Singapore

Port of Ravenna

Porto Corsini, Ravenna, Italy

48123 Ravenna RA, Italy

Pier Terminal

Terminal Crociere - Porto Corsini

Airport to Pier Transit Time

Venice Marco Polo International Airport (VCE): 3 hours by bus and 2 hours and 30 minutes by car

Bologna Gugliemo Marconi International Airport (BLQ): 1 hour and 30 minutes

From: Venice Airport

Venice Marco Polo International Airport (VCE): Viale Galileo Galilei, 30, 30173 Venezia VE, Italia

Take Raccordo Marco Polo to Tangenziale di Mestre/A57.

Take Exit towards Milano/Bologna from Raccordo Marco Polo

10 minutes (9.3 km)

Keep on A13 and RA8 until Comacchio and take the exit from RA8

1 hour and 49 minutes (167 km)

Keep on SS309 and take Via Giovanni Spallazzi and Viale Italia towards Molo S.Filippo in Ravenna

28 minutes (25.7 km)

Arrive to Terminal Crociere – Porto Corsini

48123 Ravenna, RA, Italia

From: Bologna Airport

Bologna Gugliemo Marconi International Airport (BLQ): Via del Triumvirato, 84, 40132 Bologna BO, Italia

Take A14/E45 at San Lazzaro di Savena from Tangenziale nord di Bologna

12 minutes (14.5 km)

Keep on A14/E45 towards SS309 Ravenna

36 minutes (63 km)

Take the exit on SS309 to Via delle Valli/SP112 and Viale Italia towards Via Molo S.Filippo

24 minutes (22.2 km)

Pier Long Term Parking

No long-term parking available at the Port

Port of Sydney, Australia

Overseas Passenger Terminal

West 130 Argyle St

The Rocks NSW 2000, Australia

White Bay Cruise Terminal

2041 James Craig Road

Rozelle NSW 2039, Australia

Celebrity Cruises Directions to Sydney Cruise Terminal:

Overseas Passenger Terminal:

The distance from Sydney Airport is approximately 16 kms. Travel time approximately 35 minutes.

Passengers can travel to the Overseas Passenger Terminal by train, bus, ferry, light rail, private vehicle, taxi or rideshare.

The Overseas Passenger Terminal is located on the right opposite the Sydney Opera House.

You can also use Google Maps to help you plan your journey to the new cruise terminal.

White Bay Cruise Terminal:

The distance from Sydney Airport is approximately 19 kms. Travel time is approximately 25 minutes.

Passengers must access White Bay Cruise Terminal via James Craig Road via The Crescent.

Passengers can travel to the White Bay Cruise Terminal via coach/bus airport transfers, private vehicle, taxi or rideshare.

There is no long-term parking. The car park is for short-stay pick up and drop off only.

You can also use Google Maps, download a PDF map to help you plan your journey to the new cruise terminal.

A three minute maximum drop off time is permitted and is enforced by Security Staff at the wharf. Parking* is available at the Wilson Car Park.

For further information, please visit the Port Authority of New South Wales website.

* All rates and prices are subject to change. Celebrity Cruises is not responsible for theft or damage to vehicles.

Port of Southampton

101 Berth, City Cruise Terminal

Southampton S015 1HJ

Celebrity Cruises Directions to Southamption, England Cruise Terminal:

From London Heathrow Airport:

Take A3113 from the airport to M25 (M25 is the London Orbital Freeway).

Follow signs for M3 at junction 12 - join M3.

Head south following signs for Southampton and Southampton Docks.

On leaving the M3, take the M27 following signs Southampton Docks.

At junction 3 – join M271 and continue to follow signs for Southampton Docks.

Dock Gate 10 is the entrance to the terminal area.

From London Gatwick Airport:

Take A23 from airport to junction 9a.

Join the M23 driving to junction 7.

Join the M25 following signs for M3.

Join at junction 12.

Join M3 and head south following signs for Southampton and Southampton Docks.

On leaving the M3 take the M27 following signs for Southampton Docks.

At junction 3 – join M271 and continue to follow signs for Southampton Docks. Dock Gate 10 is the entrance to the terminal area.

Rail Transportation

From London Waterloo Station:

Direct Train Service is available on South West Railways from London Waterloo to Southampton Central Station.

Approximate journey time is 1 hour 20 minutes.

Timetable information can be obtained on the internet at www.rail.co.uk .

Round trip train fair from London’s Waterloo station is approximately $65.00 (35 British Pounds).

The Pier terminal is approximately 15 minutes by taxi from the Southampton train station.

Approximate cost for taxi journey is $18.00 (8 British Pounds).

Parking at the Port of Southampton can be arranged in advance only by calling locally at +44 870-085-6030. There is very limited space available for cars not holding an advance reservation. For directions to the “Long Stay” parking facility, follow the above directions, however enter the Southampton Docks through Dock Gate 8.

Port of Civitavecchia (Rome)

Molo Vespucci, Civitavecchia 00053

Celebrity Cruises Directions to Civitavecchia (Rome), Italy Cruise Terminal:

From Fiumicino International Airport (also known as Leonardo Da Vinci Airport):

Take the Autostada E80/A 12 – Roma-Civitavecchia

Exit at Civitavecchia Sud

Follow the signs to the Sardinia Ferries

Entrance personnel will provide any further details

Once inside the port, signage posted throughout will direct guests to their assigned terminal

Parking facilities are available near the cruise terminals starting at a cost of € 60 EUR for a seven day cruise plus €12 EUR for each additional day (price subject to change without notice) for the duration of your cruise. The parking facility will only accept Euros on arrival and will not accept credit cards or checks. The parking facility is located inside the port area. The parking facility does not offer a shuttle service to the cruise terminal. Based on availability, guests can pay for a taxi to transfer to and from the pier terminal.

Security at the Pier:

For any day of travel concerns you may have, please contact our local cruise line representative, Aloschi Bros. at +39.06.420.20.498 or us at 1.800.256 6649 or +1.305.539.4107.

Port of Mumbai

Piet Heinkade 27

1019 BR Amsterdam

Celebrity Cruises Directions to Amsterdan, Netherland Cruise Terminal:

From Schiphol International Airport to pier (13 miles):

Exit the airport and take A4 to Amsterdam and then the A10 Amsterdam Ring Road (north).

Leave the A10 Amsterdam Ring Road (north) at the S114 junction (follow the signs Centrum, Zeeburg and Artis).

Turn left at the end of the exit road. Follow the road until you have passed the Piet Hein Tunnel.

At the end of the tunnel turn right, following the signs for "Centrum and Central Station".

You will pass three traffic lights. After the third light, turn right at the second access road. Entrance to the underground parking area is situated in front of the terminal.

Parking is located underneath the Passenger Terminal Amsterdam (PTA). Daily rate is approximately 30.00 Euros.

Port of Amsterdam

Port Rashid (Commonly known as Mina Rashid)

Passenger Terminal 2 / 3

Dubai, United Arab Emirates

Celebrity Cruises Directions to Dubai, United Arab Emirates Cruise Terminal:

From Dubai International Airport

Exit Dubai Airport and drive approximately 100 meters to the traffic light.

Turn left and drive for approximately 200 meters.

Head for the flyover showing direction Jebel Ali and Abu Dhabi.

Cross Al Grarhour Bridge and follow the directional signs to Port Rashid.

At the Last round about turn right and reach the main cargo gates of Port Rashid.

Drive through the gates and follow the signs to the 'Passenger Cruise Terminal'.

Continue straight past the round about and turn left at the small traffic signal.

Drive straight ahead and you will see the cruise terminal building.

Port of Dubai

Shinko Pier Exhibition Hall 2-5 Shinko, Naka-ku, Yokohama-shi, Kanagawa-ken 231-0001

The Tokyo, Yokohama Port website:

https://www.mlit.go.jp/kankocho/cruise/detail/019/index.html

Take Higashi Kanto expressway from Tokyo's Narita International Airport.

Continue driving on Higashi Kanto Expressway to Tokyo Higashi Kanto Expressway is connected to Expressway Wangan (Bay Shore Route) Line. (B-line)

Continue driving on Expressway Wangan Line to Yokohama through Haneda Airport

Then Across Tsurumi Tsubasa Bridge and Yokohama Bay Bridge.

Turn off expressway Wangan line at Shin Yamashita exit.

After exiting, pass underneath the Expressway

turn left at intersection in front of Yamashita park, then turn right at an intersection the name of Yamashitabashi.

Go straight through Yokohama Marine Tower and Yamashita Park to the Kaigandori-yonchome intersection

Then turn right at Kaigandori-yonchome intersection then you will arrive at Shinko Pier Exhibition Hall.

No Parking info Available

Port of Tokyo

Passenger Terminal

Nudo Baron s/n Almacen Simon Bolivar

Recintos Portuarios

Valparaiso Chile

From Arturo Merino International Airport (SCL)

Upon leaving Santiago airport at Pudahuel take a right onto Highway 68 (Ruta 68) which goes for about 75 miles to Valparaiso and Via del Mar.

Once in Valparaiso, follow Argentina Ave until it becomes Espana Ave.

Go under the railway into the port area

*Short term parking only-- $1 USD per hour

*Celebrity Cruises is not responsible for theft or damage to vehicles.

Port of Valpraiso

Wilhelminakade 699

3072 AP Rotterdam

The Rotterdam Port website:

https://www.cruiseportrotterdam.nl

Rotterdam cruise port terminal is built on the Wilhelmina Pier. It is west of Erasmus Bridge, on the south bank of Nieuwe Maas River.

Schiphol Airport Amsterdam is 1 hour from the cruise ship terminal.

The distance to Rotterdam Airport is only 20 min.

The city's Central Station is also located close to the cruise terminal building. You can easily reach the terminal by taxi, tram lines 20/25/30 from the city center, or by Metro. Get off at Wilhelminaplein and walk a short half-block east to the cruise terminal.

*Reserve your parking spot at Q-Park De Rotterdam, a 1 minute walking distance to Cruise Terminal Rotterdam.

For more information, click here.

Port of Rotterdam

Reyjavik Cruise Terminal,

Skarfagarðar, 104 Reykjavik

Main cruise termninal in Reykjavik. 7 minutes drive from city center. 45 minutes from Keflavik airport

*Limited parking available at pier, parking area is located by ferry to videy island.

Port of Reykjavik, Iceland

Av. Rodrigues Alves, 10 Centro

CEP 20081-250 - Rio de Janeiro, RJ - Brazil

Directions from Rio de Janeiro - INTERNATIONAL AIRPORT:

Follow southwest 160 m

Take the first right, head toward Rd. Itacolomi 23 m

Turn left onto Rd. Itacolomi 88 m

Sharp right on Rd. Itacolomi 1.9 km

Turn right on Rd. Canary Islands 1.9 km

Continue Rd. Galeo 1.4 km

Slight left at Ln. Red / Av. Pres. Joao Goulart 7.5 km

Slight left at Vd. Prof. Mario Henrique Simonsen 230 m

Continue Ac. p / Av Brazil - High Lane 550 m

Continue to Avenida Brazil - High Lane 1.0 km

Slight left at Ac. p / EVD Perimetral 130 m

Continue Vevd. Perimetral 5.3 km

Take Gen. Justo Av 450 m

Take the exit toward the Avenida Beira Mar 120 m

Turn right on Avenida Beira Mar 85 m

Take the ramp onto Av Gen. Justo 650 m

Continue Vevd. Perimetral 1.8 km

Continue Ac. p / Av Rodrigues Alves 350 m

Continue to Avenida Rodrigues Alves

The destination is on your right 11 m

Pier Maua S / A

Avenida Rodrigues Alves, 10 Sade - Rio de Janeiro - RJ, 20081-250

Directions from Rio de Janeiro - DOMESTIC AIRPORT:

Follow the southwest Lrg. of World War II Soldier toward Gen. Justo Avenue 50 m

Sharp right at Av Gen. Justo 130 m

Continue Av Alfred Agache 950 m

Continue Ac. p / Av Pres. Vargas 210 m

Continue Av. Vargas 170 m

Slight left at Av. Vargas - Central Lane 34 m

Turn left on Avenida Rio Branco 1.4 km

Turn left to stay on Avenida Rio Branco 110 m

Slight left at Av Beira Mar 600 m

No parking info is available

Port of Rio De Jeneiro

Akti Xaveriou

185 38 Piraeus, Greece

From the Airport Athens Elefterios Venizelos International Airport (Approximately 1 hour:

Head south-west on Attiki Odos/A62, continue onto Leof. Koropiou Aerodromiou.

Turn left onto Leoforo Eyelpidon.

Use right 2 lanes to turn right onto Leof.

Kon/nou Karamanli.

Continue onto Leof. Posidonos.

Continue onto Leof. Apollonos.

Keep left to stay on Leof. Apollonos.

Continue onto Mirkras Asias.

Continue onto Alipedou.

Turn left onto Eth. Antistaseos.

Turn right to continue on Eth. Antistaseos.

Continue onto Dim. Gounari.

Turn left onto Akti Posidonos.

Turn right onto Akti Miaouli.

Enter roundabout and exit at Cruise Terminal.

*Parking is available:Located at 1-6 Akti Miaouli Street, opposite Agios Nicolas Church. The approximate fee is 14 Euros per day (subject to change without notice). The distance to the Cruise Terminal is approximately 150 meters.

Port of Lisbon, Portugal

Lisbon Cruise Port

The Lisbon Port website:

HomePage | Lisbon (lisboncruiseport.pt)

From Lisbon Airport:

Take the 1st exit onto R.C.

Continue at Av. Berlim on the way to Av. Infante D. Henrique

You will arrive to Doca Jardim do Tabaco Terminal de Cruxeiro de Lisboa 1100-651 Lisboa (20 minutes distance)

Long term parking available https://www.lisboncruiseport.pt/

What is Brightline?

Brightline is your convenient link between Florida’s major cities and cruise ports. Go from station to vacation effortlessly, enjoying a smooth ride all the way.

How do I get from Brightline to my cruise?

Opt for Brightline+ services, designed to take you from train to cruise ship—or vice versa—with zero hassle. Secure your transit arrangements in advance and set the stage for a relaxed, carefree voyage from the moment you step aboard our train. And for our PREMIUM guests, relish in the added luxury of a complimentary Private Ride powered by Uber within a 5-mile radius of any South Florida Brightline station, making your cruise journey smoother than ever.

What are the benefits of Brightline?

Beyond bypassing the traffic, Brightline offers free Wi-Fi, plenty of charging ports, and dining options. Say goodbye to parking fees and car rentals; embrace a seamless, enjoyable travel experience before and after your cruise vacation. Special offers for families and groups are also available, making it easier than ever to get your whole crew to their cruise.

While Onboard FAQs

Purchases Made Onboard All Included Beverage Packages and a la cart Drinks Wi-Fi

Gratuities Main & Specialty Dining Dining Venue Dress Code Room Service and In-Room Accommodations Captain's Club and Credit Card Benefits

The Retreat AquaClass Concierge Class

The Casino The Spa Entertainment and Other Experiences Cruise Photos Cruising with Children and Camp at Sea Perfect Day at CocoCay Laundry Pools

Onboard Safety and Security

Travel and Weather Updates Onboard Health Precautions Onboard Safety Precautions Onboard Security

Lost and Found Ship Contact Info Future Cruise Reservations Onboard Religious Services

Purchases Made Onboard

What's the difference between a Guest Account, Xpress Boarding Pass, Onboard Account, Onboard SeaPass Account?

Your Guest Account is an online platform you create a username and password for, which you can use to  manage your upcoming cruises, and helps you access cruise add-ons and pre-cruise purchases. Your Xpress Boarding Pass is your ticket to get onboard. You can download it online after checking in via your Guest Account. You can also view it in the Celebrity Cruises App Your SeaPass is your stateroom key. You will also use this card to make charges while onboard, as it is associated with the credit/debit card on file in your Onboard Account Your Onboard Account/SeaPass Account is a record of your spending once you get onboard. You will use your SeaPass card to make charges to your account while onboard.

How do I make purchases onboard?

You can use your SeaPass card/account! Your SeaPass is a room key that should be waiting in your stateroom or stateroom mailbox when you arrive to your room onboard. Your SeaPass lets you into your stateroom and doubles as your Onboard Account charge card. You can show your SeaPass at bars, dining, and other venues onboard when you'd like to make purchases. It can also be used to access to special areas of the ship if you are booked in a Retreat, Concierge or Aquaclass stateroom. You can view your balance and onboard purchase in the Celebrity Cruises App, on your in room TV (where applicable) or by visiting the Guest Relations desk. The credit card tied to your booking may be authorized for large amounts while you're onboard and will be charged at the end of the cruise.

Will holds be placed on my credit card when I create an onboard account?

Yes. As with land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card to secure funds for anticipated onboard purchases. Purchases in excess of $100 will generate additional holds. While the holds aren’t charges, they do reduce your available credit. Most holds are released by the time your cruise ends; however, some may take up to 30 days. Celebrity Cruises® doesn’t control how long the holds remain, your bank or financial institution determines the duration of these holds. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card.

Can I see my pre-cruise charges on my onboard Account?

No. Guests will only be able to see their onboard charges using the mobile SeaPass/Onboard Account.

Can parents control the amount that their children spend on their SeaPass?

Yes, parents need to contact the Guest Relations/Services Desk while onboard to limit the amount of spending allowed for their children. Children that are traveling without their parents (with other adults) can not use their parent’s credit cards onboard, regardless if they have a notarized letter.

Can I set up a credit with the Casino prior to boarding?

Yes, we have a form that can be completed. This is typically processed 2 weeks prior to sailing and does require a 3rd party validation in order to set up.

Can I use my SeaPass to withdraw money to buy chips in the Casino?

Yes, you are able to withdraw up to $10,000 a day against your SeaPass, but will be subject to a transaction fee.

Are there ATMs onboard?

ATMs are located near the Guest Relations/Services Desk onboard. ATMs are also located in the Casino area. On Celebrity Edge class, ATMs are located on Deck 4 by the forward elevators (opposite to "The Club") and adjacent to the Casino on Deck 4

Is there a charge to cash US traveler's checks onboard?

We do not charge a fee to cash US traveler's checks.

Can I exchange currency onboard?

Yes, Bank of America sends daily exchange rates to the ships (Monday – Friday). For Saturday and Sunday, Friday’s exchange rate is used for any transactions over the weekend. The foreign exchange rate is generally set on the last business day prior to debarkation.

Where can I change my money for the local currency?

The Guest Relations Desk (Pursers Desk) provides bank services onboard the ships, including foreign currency exchange, providing change and taking payment for onboard accounts.

How long will it take for a charge to show up on the SeaPass/Onboard Account?

It will take up to 20 minutes for a charge to show up on the guests’ SeaPass/Onboard Account. The guests will need to be connected to Royal/Celebrity WIFI for the updates to show in the app.

Why can I not see my travel companion charges on my SeaPass?

If a guest’s party is set up as buyer and payer for the same SeaPass/Onboard Account, both the payer and buyers can view each other's transactions on the SeaPass/Onboard Account.

How do my onboard credits work?

Any onboard credits you received in addition to the credits that came with your initial ticket purchase will post to your account within 24 hours of embarkation. You can make purchases using these credits immediately after boarding. The credits will automatically be applied toward any purchases you make once posted to your account. For guests that have both refundable and non-refundable OBCs, the vessels will exhaust the Complementary (non-refundable) OBC values before deducting from the Purchased (refundable) OBCs.

Is there a cut off time for which the guest must exhaust their Onboard Credit?

Guests must use their credits by 10 pm on the last evening of their cruise. Onboard Credits have no cash value and no refunds will be given for any unused credits. Unused credits are those that are not used by 10 pm on the last evening of the cruise.

Is my Onboard Credit refundable?

There are two types of onboard credit, complimentary or purchased. Complimentary onboard credits are non-refundable, whereas Purchased onboard credit is refundable to the guest prior to leaving the ship.

I am a MGM Member, where is my onboard credit for booking with Celebrity?

The Gold, Platinum, and Noir MGM benefit with Celebrity of onboard credit, is only available with your Annual Cruise that is booked directly with the Blue Chip Club.

Can I purchase Onboard Credit for my cruise or to gift to someone else?

Yes! Shipboard credit can be purchased for yourself or others and is a very versatile gift. It can be redeemed for any purchases onboard including beverages, specialty dining, shore excursions, casino games* or gift shop purchases. *Please note that a 5% handling fee will be assessed if the credit is redeemed in the casino.

Will Celebrity gift certificate onboard credit be refundable or non-refundable

Gift certificates are considered Purchased since these are bought by the guest or for the guest by a friend/family/company.

Will I see gratuities as onboard credit on my onboard account?

Gratuities that were included in your cruise ticket will not appear on your onboard account (neither the daily charge nor the daily credit). No action is required on your part.

What is All Included?

All Included is a cruise ticket package pricing option that combines cruise fare for one stateroom with our most popular amenities: Basic Wi-Fi and a Classic Drink Package, (including beverage package gratuities,) for all guests in the stateroom. Guests who choose All Included pricing when booking The Retreat will receive Premium Wi-Fi and a Premium Drink Package (including beverage package gratuities,) for all guests in the stateroom as a part of their enhanced cruise experience. Onboard staff gratuities are charged separately. Purchasing All Included offers a savings of $200-$800 per person versus onboard prices.

Can All Included be applied to any stateroom category?

All Included Pricing can be selected for Inside, Ocean view, Veranda, Concierge Class and AquaClass Staterooms. All Retreat staterooms will automatically include the Premium Drinks and Premium Wi-Fi packages.

Is All Included offered on all sailings?

All Included is offered on all sailings, excluding Galapagos.

Will All Included package prices change with currency fluctuations?

All package prices will have a static exchange rate for each per day price correlating to the currency of the booking. Package pricing in currency will not fluctuate.

What if there is a single guest in the stateroom? Will there be a difference in price?

The Drink and Wi-Fi packages will not be doubled as these amenities are provided per person. There will not be a refund for the unused packages.

Can I still prepay my gratuities and which positions onboard receive them?

Yes, guests can still choose to prepay gratuities for onboard staff at the time of booking. Gratuities will be shared by dining, bar and culinary services staff, stateroom attendants, and other hotel services teams who work behind the scenes to enhance the cruise experience.

Will the Classic Beverage Package provided within All Included package pricing still include beverage gratuities?

Yes, All Included pricing will continue to include the Classic Beverage package with beverage gratuities and the Basic Unlimited Wi-Fi package. Guests staying in the Retreat will receive Premium Wi-Fi and a Premium Drink Packages including beverage package gratuities as well.

If an individual guest does not drink alcohol or is under the legal drinking age, how do they benefit from having a Drink Package included in their fare? Can guests request a non-alcoholic drinks package?

Our beverage packages include a wide variety of alcoholic and non-alcoholic options, including specialty coffee, fresh-squeezed juices, bottled water, sports drinks, and soda. All guests with an All Included package can choose beverages of their choice, with or without alcohol. Guests under the legal drinking age will only be eligible for non-alcoholic beverages.

If a guest books the All Included package at time of booking, can the package be upgraded later from a Classic Beverage Package to Premium Beverage Package?

If a guest books their cruise with All Included package pricing and would like to upgrade their Classic Beverage Package to the Premium Beverage Package, the best time to do so is pre-cruise, as they can enjoy a lower rate than offered onboard and upgrade easily via their Cruise Planner. To access the Cruise Planner, guests can simply download the Celebrity Cruises app or navigate to  www.celebritycruises.com  and log in to their Guest Account. The upgrade charge will be $20 per person per day which includes the beverage gratuity. Guests may also upgrade their beverage package from Classic to Premium once onboard the ship.

What is the difference between the Premium and Classic Beverage Package?

Classic Beverage Package

Choose from a fantastic array of classic liquors, cocktails, beers, and wines listed on our onboard menu for under $10. Guests can also enjoy specialty coffee, juice, and basic bottled water with their meals or throughout the day. 

Premium Beverage Package

This drink package offers an added variety from our classic, as it includes premium liquors, cocktails, beers, and wines listed on our onboard menu for under $17. Guests can also enjoy smoothies, specialty coffee, juice, and premium bottled water like Evian or San Pellegrino with their meals or throughout the day.  

If a guest books the All Included package at time of booking, can the package be upgraded later from Basic Wi-Fi to Premium Wi-Fi?

If a guest books their cruise with All Included package pricing and would like to upgrade their Basic Wi-Fi to Premium Wi-Fi, the best time to do so is pre-cruise, as they can enjoy a lower rate than offered onboard and upgrade easily via their Cruise Planner. To access the Cruise Planner, guests can simply download the Celebrity Cruises app or navigate to  www.celebritycruises.com  and log in to their Guest Account. If a guest books their cruise with All Included package and would like to upgrade their Basic Wi-Fi to Premium Wi-Fi, they may do so via our Cruise Planner platform. The upgrade charge will be $9.99 per person per day. Guests may also upgrade their Basic Wi-fi to Premium Wi-Fi once onboard the ship.

What is the difference between Premium Wi-Fi and Basic Wi-Fi?

Premium Wi-Fi Package

This package allows you to message and video chat on messenger services; browse the web; send emails and post on social media; video chat live; and watch your favorite videos, movies, music and shows.

Basic Wi-Fi Package

This value-priced option gives you access to basic web functions—text on messenger services, web browsing, and email. Only available with All Included. 

Will guests who booked at the Future Cruise desk onboard be allowed to convert their booking to All Included and keep their onboard booking benefit?

Yes, guests who book onboard will be permitted to keep their onboard booking benefits.

If a guest purchases an All Included package and is later offered the opportunity to bid on an upgraded stateroom as part of the “Move Up” program, will the All Included benefits carry over?

When participating in the Move Up upgrade program, the perks that were booked with the original package stateroom category will remain the same on the upgraded stateroom.

Beverage Packages and a la cart Drinks

What drinks are complimentary onboard?

We provide coffee, tea, iced tea, lemonade, hot tea, milk, non-bottled water, hot chocolate, orange juice and other assorted juices onboard complimentary.

Find out more about what we offer and how to purchase

Can I have drinks in the Casino without having a Beverage Package?

Yes! All guests who are actively playing in the Casino will be able to enjoy complimentary "well" drinks.

What is the drinking age onboard?

The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from North America, as well as Galapagos Sailings, is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from South America, Europe, Asia, Australia and New Zealand is 18.

How much wine am I allowed to bring onboard?

Guests wishing to bring personal wine onboard may do so, limited to one (1) 750 ml bottle per guest of drinking age. Please make sure to pack these in your carry-on instead of your checked luggage!

Is there a corkage fee if I bring wine to consume onboard?

When consumed in a shipboard restaurant, bar or dining venue, each bottle shall be subject to a corkage fee of $25. Corkage fees do not apply to guests who have a Classic or Premium Beverage Package.

Can I bring soda or water onboard with me?

Yes! On embarkation day only, guests are welcome to bring on any non-alcoholic beverages. They are limited to what can be hand-carried onboard by each individual.

What drink packages do you offer and what does each one include?

We currently have the Classic Package which covers beverages up to $10 per serving and the Premium Package drinks up to $17 for both, unlimited drinks. And we also have our Zero Proof Package offering you a great variation of sodas, premium tea, coffees, and more! Please click on the next link to know more about what each package covers. 

How much will it coast to upgrade from classic to premium beverage?

Classic Package to Premium Package = $20 + 20% gratuity (per person per day)

Do you have alternative milk onboard?

Yes almond milk is available on all ships, as well as several other options, depending upon availability. Just request it from your server.

What is the Celebrity Cruises Drink Package?

The Celebrity Cruises Drink Package gets you the best value on your favorite drinks. Pay just one price to enjoy a wide variety of beverage choices such as premium coffees, bottled water, wines-by-the-glass, beers, or your favorite cocktails. Your package can be used in the Main Restaurant, specialty restaurants, casual dining restaurants, and all bars and lounges. Room service and minibar are not included. All Drink Packages are for single-guest use and cannot be shared by multiple people.

You can visit our Drink Package section or if you are booked, visit the Cruise Planner for more information and to pre-purchase.

How do I purchase a Celebrity Cruises Drink Package?

You may purchase a Drink Package up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. Or you may purchase the Drink Package onboard, on the first day of your cruise. Ask at any bar for more information.

What Drink Packages are available on Celebrity Cruises?

Celebrity Cruises has a variety of Drink Packages available.

Classic Drink Package

Premium Drink Package

Zero Proof Drink Package (Premium Non-Alcoholic Drink Package)

What is the Classic Drink Package?

The Classic Drink Package includes an incredible array of premium coffees and teas, bottled water, sodas, beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass for up to $10 per serving. This package also included a 15% discount on all wines by the bottle.

Compare Drink Packages

What happens if I have the Classic Drink Package and the beverage I would like is more than $10?

If a guest orders a drink that exceeds the $10 maximum value, they will be charged for the difference.

For example: If a guest orders a $12 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account.

What is the Premium Drink Package?

The Premium Drink Package includes all Classic Drink Package items, PLUS: Specialty coffees & teas, craft & artisan beers, premium spirits, cocktails, frozen drinks, sodas, premium bottled water, and wines by the glass up to $17 per serving. Also, take a 20% discount off all bottles of wine!

What happens if I have the Premium Drink Package and the beverage I would like is more than $17?

If a guest orders a drink that exceeds the $17 maximum value, they will be charged for the difference.

For example: If a guest orders a $19 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account.

What is the non-alcoholic package?

Refresh with premium bottled water from Evian, Perrier, San Pellegrino, & Panna, Specialty Coffees & Organic Teas, Red Bull Energy Drink, Frozen Smoothies, Zero Proof Cocktails, Coca-Cola selections, offerings from Vitamin Water, and Bottled Iced Teas. 

Can I order multiple drinks at a time with the Celebrity Cruises Drink Package?

No, you can only order one drink at a time with each Drink Package. All packages are for single-guest use and cannot be shared by multiple people.

Are gratuities included in the Celebrity Cruises Drink Package cost?

No, a 20% gratuity will be added to all drink page prices at checkout. Package prices may reflect an additional tax for certain ports or itineraries.

How do I cancel my Celebrity Cruises Drink Package?

Orders can be canceled through Cruise Planner up to 2 days before the sail date and are 100% refundable. Once onboard, refunds will be credited to the guest's account. Any partially consumed portion of the package will be charged at full price.

How am I identified as having purchased a Drink Package?

Simply present your SeaPass® Card to the bar staff when ordering your beverage.

Are Drink Packages available on all sailings?

Drink Packages are available on most 2+ day sailings except for 2- or 3-day sailings from Southampton, England.

How much do drinks cost?

Prices for drinks onboard vary depending on what you order. Please note that prices are subject to change and can vary by ship and sail date.

Does everyone in one stateroom need to buy a drink package?

The Drink Package Policy requires all guests wishing to purchase a Drink Package to do so for ALL guests of legal drinking age in the same stateroom. This policy applies to packages purchased pre-cruise or onboard.

My travel partner is pregnant/recovering alcoholic/medical issue that does not allow them to drink, do I have to purchase for them?

Our policy requires that any guest wishing to purchase the Drink Package must do so for all other guests of legal drinking age in the same stateroom. However, we will make an exception for the following:

Exceptions:

Children 12 years old and under: will NOT be required to purchase a Zero drink package.

Teens – A Zero Proof drink package will be added

13 -17 years old (Europe, Asia, Australia)

13 - 20 years old (USA)

Pregnant guests – A Zero Proof drink package will be added.

Recovering alcoholic or medical issue that does not allow guests to consume alcohol. – A Zero Proof drink package will be added.

Is there a daily limit for drinks with any of the Celebrity Cruises Drink Packages?

No, there is no daily limit for drinks with Celebrity Cruises Drink Packages.

How many drinks can I order at a time with a Drink Package?

Guests may only order one drink at a time. Additional drinks ordered will be charged at current bar prices.

Can I use my Drink Packages when I get on board my cruise?

Yes, Drink Packages are active the moment you step on board.

Are Drink Packages available fleetwide?

No, Drink Packages are not available on cruises in the Galapagos.

Can I use my drink package at Perfect Day at CocoCay?

Celebrity guests will be able to take advantage of a drink package on Perfect Day at CocoCay that’s comparable to Royal’s drink package options.

Celebrity guests with the Classic or Premium Drink Package will receive Royal Caribbean’s Deluxe Drink Package at CocoCay which includes drinks up to $14 and is their most inclusive package! This includes sodas, bottled and sparkling water, cocktails, beer, spirits, liqueurs, and wine by the glass. Premium coffees are available at the Beach Club.

Celebrity guests with the Non-Alcoholic Package will receive Royal Caribbean’s Refreshment Package which includes sodas, teas, bottled still and sparkling water, and non-alcoholic cocktails. Premium coffees are available at the Beach Club.

Does everyone in the stateroom need to purchase the same drink package, including upgrades?

The Drink Package Policy requires all guests to purchase the same Drink Package for ALL guests of legal drinking age in the same stateroom (ex. if one guest chooses to upgrade to the Premium Drink Package, ALL guests of legal drinking age in the stateroom must upgrade) This policy applies to packages purchased pre-cruise and onboard.

Is there Wi-Fi onboard?

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet, with the exception of our Galapagos-based ships.   

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs. 

With our Basic Wi-F you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that features such as emailing large files, sharing photos or videos on social media, using streaming apps, or making video calls are only available with our Premium Wi-Fi. Basic Wi-Fi is only available for pre-cruise purchase or with All Included.

Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps.  Plus, stream from your personal device to your in-stateroom TV*. 

*Available on Celebrity Edge, Celebrity Apex, Celebrity Beyond, and Celebrity Ascent

Can I upgrade my Basic Wi-Fi included plan to a Premium Wi-Fi plan?

Yes this can be done pre-cruise on My Celebrity Cruise or by contacting the Celebrity Cruises Contact Center. You may also upgrade onboard at the iLounge. Pricing may vary by cruise ship and sailing length.

How do I get connected to the Wi-Fi onboard?

Watch this helpful tutorial.

https://www.youtube.com/watch?v=gb-EmQF_0Fg

Will I be able to use my cell phone onboard?

Yes! Cruise guest can use their cell phones to make and receive calls, send and receive text messages, access email and surf the web. We use Wireless Maritime Service to offer advaced roaming onboard all Celebrity Cruises ships. Roaming will begin once the ship is in international waters and guests will see "cellularatsea", "NOR18" or "901-18" on their mobile display. Guests will be billed at rates similar to international roaming which will be billed to their monthly bill by thier home network.

What is Premium Access SM ?

Premium Access is a VIP package that provides Celebrity Cruises guests with access to upgraded amenities during their cruise vacation. 

Please Note: P remium Access may not be available during all sailings, and some amenities/benefits may vary by ship and destination and may be subject to change without notice.

How can I purchase Premium Access?

Premium Access is available for purchase after you book through My Celebrity Cruise and is not for sale onboard.  

What are the benefits of Premium Access?

Premium Access guests will enjoy the following benefits during their cruise vacation: 

• Premium Wi-Fi for two devices.  
• Complimentary room service, unlimited (waived delivery fee & gratuities)  
• Early access at the terminal.  
• Priority luggage delivery to staterooms. 
• Welcome lunch in the main dining room served from 12:00 pm to 1:30 pm; be sure to select an early boarding time. 
• Priority departure from ship to shore in ports that require tender service.  
• Reserved seating at shows in The Theatre.  
• Express luggage service in the terminal when debarking. 

Gratuity Program

What is Celebrity’s automatic gratuity program?

A service gratuity will be automatically applied to each guest’s SeaPass® account on a daily basis for sailings*, excluding guests in Excluding Bookings.** Current amounts*** for the daily gratuity are listed below.  The gratuities described above are distributed to the crew, such as dining, bar and culinary services staff, stateroom attendants and other hotel services teams, and others who work to enhance the overall cruise experience. 

• Inside, Ocean View, and Veranda staterooms:      US$18.00 per guest, per day
• Concierge Class and AquaClass staterooms:       US$18.50 per Guest, per day
• The Retreat:                                                                     US$23.00 per guest, per day

A 20% gratuity will be automatically added to spa and salon purchases and a 20% gratuity will also be automatically added to specialty dining, beverage, beverage package, room service and mini bar purchases.

Gratuities may be adjusted at the guest’s discretion onboard at Guest Relations up until the morning of their departure. 

______________________

* Guests sailing in group reservations should check with their group’s leader or travel agent for details.

**Excluded Bookings include all staterooms booked either (i) at the All Included rate (formerly Always Included on or before October 4, 2023); or (ii) in the Retreat or AquaClass stateroom category from July 14, 2022, to October 4, 2023. Stateroom and restaurant service gratuities, and a 20% beverage package gratuity, are included in the fare of all guests in an Excluded Booking.  

***Gratuity amounts are subject to change.

Main & Specialty Dining

What is the Celebrity Cruises Specialty Dining Package?

Specialty Dining Packages let you enjoy the best dining on board at the best value, giving you more chances to experience our wide variety of restaurants with menus crafted by our chef. The best part? The more you dine, the more you save. Book before you sail to enjoy pre-cruise pricing and elevate your vacation to new heights of flavor.

How do I purchase Specialty Dining & Specialty Dining Packages?

You may purchase a Specialty Dining up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. Or you may purchase Specialty Dining onboard your cruise with any Maitre'd onboard.

Are gratuities included in the Specialty Dining price?

No, a 20% gratuity will be added to Specialty Dining Covers and Specialty Dining Packages at checkout. Covers & Package prices may reflect an additional tax for certain ports or itineraries.

How do I cancel my Specialty Dining Package?

Specialty Dining Packages can be cancelled through My Celebrity Cruise up to 48 hours before the sail date and are 100% refundable. Once onboard, refunds will be credited to the guest's account. Any partially consumed portion of the package will be charged at full price.​

Are Specialty Dining Covers and Specialty Dining Packages available on all sailings?

They are available on all ships, except Galapagos ships.

How much do Specialty Dining Covers cost?

Pricing for Specialty Dining Covers vary by Specialty Restaurant and can range from $45 to $150 per person. Please note that prices are subject to change and can vary by ship and sail date. An 20% gratuity is added to Specialty Dining Covers at the time of purchase.

How does the Specialty Dining Package work with À la carte restaurants (Sushi on Five, Raw on 5)?

Guests dining at an a la carte specialty restaurant will receive a $50 credit for dinner and guests with the Unlimited Dining Package will receive a $30 credit for lunch towards the food items on their bill. This is non-redeemable for cash. Additional items such as beverages, supplements, food, wine pairings, and gratuities are not included.​

Can I use my Specialty Dining Package the evening of embarkation day?

Yes, the Specialty Dining Package is active the moment you step onboard.

Will my Captain's Club specialty dining coupons still be valid to use onboard?

Yes, Captain's Club specialty dining coupons are still valid.

How do I make reservations for specific nights if I booked a Specialty Dining Package?

For your first night, a Specialty Restaurant will be booked on your behalf. If you would like to amend your first reservation, and to complete reservations for the rest of the cruise, simply visit one of the Specialty Restaurant Reservation Desks once you are onboard.

Which Specialty Dining options are offered on my cruise on the Edge, Apex, Beyond or Ascent?

The Specialty Dining options for these ships are: Fine Cut Steakhouse, Raw on 5, Rooftop Garden Grill, Eden Restaurant, Le Petit Chef, Le Grand Bistro and Le Voyage by Daniel Boulud (only available on Beyond and Ascent).

Which Specialty Dining options are offered on my cruise on the Solstice, Equinox, Eclipse, Silhouette, or Reflection?

The Specialty Dining options for these ships are: Murano, Tuscan Grille, Le Petit Chef, Sushi on Five, Lawn Club Grill (Only on Silhouette and Reflection), and The Porch (Only on Silhouette and Reflection).

Which Specialty Dining options are offered on my cruise on the Millennium, Infinity, Summit, or Constellation?

The Specialty Dining options for these ships are: Tuscan Grille, Le Petit Chef, and Sushi on Five.

As a suite guest, how do I book my complimentary speciality dining?

Please contact our Shoreside Retreat Concerge at (877) 738-7328 option 3.

What is the price for children dining in specialty restaurants?

Children under 5 and under dine for free. Children 6-12 may dine for lunch and dinner at any of our specialty restaurants for $10 per child.

Do you offer Kosher meals?

We do offer pre-packaged frozen prepared Kosher meals. Make sure to request these meals 45 days prior to sailing if your ship is sailing out of the continental US, Puerto Rico, Alaska or Hawaii and 90 days prior to sailing if your ship is sailing out of South America, Europe, Australia or Asia.

Can my food allergy be accomodated onboard?

Yes, most dietary requirements can be accomodated in our main dining room. If you have complesx food allergies please contact our Access team at 1-866-7225.

What time will Chef's Table take place if I booked it for the first day of the cruise?

The Chef's Table event time and date is determined by the ship. Once onboard, guests will receive an invitation to their stateroom with details. Pre-cruise booking reservations are simply placeholders and will not be held on the first day of the cruise, nor at the time booked in My Celebrity Cruise.

How do I cancel my Specialty Dining reservation?

Specialty Dining reservations can be cancelled through My Celebrity Cruise up to 48 hours before the sail date and are 100% refundable. Once onboard, refunds will be credited to the guest's account.

Dining Dress Code

What’s the dress code? Do we have to dress up?

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual. Each itinerary features one to two "formal" nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer—some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theater.

See "What to Pack, What to Wear" above for more.

What types of clothing is appropriate for dinner onboard?

Most nights, Smart Casual attire is appropriate for dinner in the Main Dining Room(s). For 6 night cruises or less, there will be 1 Evening Chic night where women should feel comfortable in cocktail dresses, skirts, pants or designer jeans with an elegant top. Men should feel comfortable in pants, designer jeans, long sleeved or button-down shirt, sweaters, sport coats or blazers. For 7 night cruises or longer, there will be two (2) Evening Chic nights.

How many formal nights will there be for my cruise?

For 6 night cruises or less, there will be 1 Evening Chic night per cruise. For 7 nights or longer, there will be 2 Evening Chic nights while onboard. While Tuxedos and Formal attire is still appropriate, they are not required and guests will feel comfortable in both formal wear and a dressier smart casual style. Jackets are not required.

Room Service and In-Room Accommodations

Do you have room service?

24-hour room service is available any time of the day or night - simply order from the room service menu located in your stateroom (Room service fee of $9.95* applies). A 20% gratuity is additional and will automatically be added to your check.

Continental breakfast room service is complimentary. Available from 6am – 11am each day of the cruise except disembarkation day.

*Room service fee is subject to change without notice. 24-hour room service is complimentary for guests of The Retreat and Zenith Captain Club members.

Beginning December 30, 2022 on Apex, then rolling-out throughout the fleet a Room Service fee of $9.95* will be charged per room service order.

This is a fixed cost, so you will pay the same fee whether ordering one dish for one person in a stateroom or ten separate items for four people in a stateroom.

Please Note: An 18% gratuity is additional and will automatically be added to the check.

Breakfast Room Service Menu is available 6am - 11am each day of the cruise except disembarkation day.

All Day Room Service Menu is available 11am to 6am.

The ONLY items that will remain complimentary are those under the continental breakfast section of the menu. For example: if a guest orders from the Continental Breakfast section only, they will not be charged a $9.95 delivery fee.

Why is there a room service fee?

Due to its high demand, this will help reduce wait times, increase accessibility, provide a high-quality product, and reduce food waste.

What kind of bedding will be in my stateroom?

Our guests’ vacation time is precious, so we set out to ensure that every moment of their vacation offers them the opportunity to do as much or as little as they choose, including relaxing in their bed or sleeping.

Celebrity’s eXhale® bedding features custom premium mattresses with patented design, made with sustainable and biodegradable materials*, plush duvets, and down feather and hypoallergenic pillows, and pure cotton linens. (*bedding experience can vary by stateroom category and class of ship). All Celebrity Cruises staterooms & suites feature the Celebrity eXhale® bedding program (excluding the Celebrity Xpedition).

Celebrity Cashmere TM Mattress available in all Stateroom and Suites on Edge, Apex, Beyond, Ascent, Silhouette, Equinox, Millennium, and Summit.

Celebrity Cashmere TM Mattress also available on Constellation (Suites only), Infinity (AquaClass® and Concierge Class only), and Reflection (Signature Suites only).

Are there safes or safety deposit boxes available onboard?

Each stateroom will be equipped with a safe. There are no safety deposit boxes available while onboard.

Are balconies and railings safe?

Balconies and railings are important safety features on our ships. Our balconies and railings exceed the height requirements of similar shore-side features. It is important that guests do not climb or sit on the railings for individual safety and because it is a violation of our Guest Conduct Policy, possibly resulting in dismissal from the cruise.

What are the restrictions of the upper berth?

The upper berths are the equivalent width of a twin bed. The maximum weight is 200 lbs. and not recommended for guests under the age of 6 years old. Upper berths are not recommended for guests with mobility concerns/issues.

What is an Obstructed View stateroom?

An obstruction is something that blocks a proportion of the direct outward view from a stateroom at eye level. This is typically due the position of lifeboats or the outer structure of the ship.

Please view our  deck plans   on our website to determine if your stateroom has an obstructed view

Will I be able to watch the big game onboard from my room or elsewhere?

We can never promise any television programming due to the challenges of receiveng satellite feeds on a moving ship however, we do have ESPN and ESON2 Caribbean feeds on all ships sailing from U.S. ports. Our shipboard TV will also commonly broadcast popular events in public venues as well as on guests TVs.

Can I smoke in my stateroom?

Smoking is not permitted inside any guest stateroom, nor on any guest veranda. There are designated outdoor areas where guests may smoke, and will be listed in the Celebrity Today (available once onboard). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Captain's Club and Credit Card Benefits

What is Captain's Club?

Captain's Club is Celebrity Cruises Loyalty recognition and rewards program. The more the sail, the more rewarding your expeience becomes.

Find out more about the offer and how to sign up

How can I enroll in Captain's Club?

You can enroll into the Captain's Club program by creating an account, and enrolling as a new member. You can link your cruises to your Captain's Club account and earn points with each cruise. Use link https://www.celebritycruises.com/captains-club/enroll to quickly complete this process.

If I am a Captain's Club member, will I receive equivalent recognition with Royal Caribbean?

Celebrity Cruises does offer Equivalent Recognition for certain tiers of our loyalty program. Celebrity Select members will be recognized as Platinum members with Royal Caribbean. Elite, Elite Plus and Zenith guests will receive Diamond recognition with Royal Caribbean.

What are the current Captain’s Club benefits on Millennium Series & Solstice Series Ships?

Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). Discounts can be used as many times as desired throughout the sailing, discount varies by tier:

• Classic – 10%

• Select – 10%

• Elite – 15% + 1 in port Persian Garden pass

• Elite Plus – 15% + 1 in port Persian Garden pass

• Zenith - 20% + 1 in port Persian Garden pass + 1 free fitness class

What are the current Captain’s Club benefits on Edge Series Ships?

Discounts are available on any spa service including Thermal Suite, excluding Medi Spa and Retail. Discounts can be used as many times as desired throughout the sailing, discount varies by tier:

• Elite – 15%

• Elite Plus – 15%

• Zenith - 20%

How many Captain's Club points do I need to get to the next level?

Guests can enroll in Captain's Club before sailing and will be considered Preview members with 0 Cruise points. Classic members will be in the range of 2-149 cruise points. Select members will have 150-299 cruise points. Elite guests range between 300-749 cruise points. Elite Plus guests have earned 750-2999 points, and our exclusive Zenith members have earned 3,000+ points.

What types of benefits do Captain's Club members earn?

Benefits vary depending on loyalty status, but do include: special events onboard, food and beverage benefits, internet and photo package savings, laundry discounts and services, and some members even enjoy benefits up to a free cruise every 3,000 points.

At which status will I be eligible for the One Category Upgrade?

The One Category Upgrade for Captain's Club members is available within specific stateroom categories for all members beginning at Classic level. This is one upgrade stateroom per cruise, and Preview members are not eligible.

How long will it take for my Captain's Club points to show in my account after my cruise?

Club points can take up to 14 days to post to your account. If after 14 days, you still do not see your club points, call the Captain's Club at 1-844-418-6824.

How can I redeem the champagent AMEX benefit?

This is handled by the Amex CPP Desk and YQZ3 code must be added.

What is Captain's Club and how do I join?

Captain's Club is Celebrity Cruises' recognition and rewards program. There are currently six tiers: Preview, Classic, Select, Elite, Elite Plus and Zenith. The more you sail, the more rewarding your experience becomes. To enroll click here.

Does Captain’s Club offer reciprocity with other Royal Caribbean Cruises Ltd. brands?

The Loyalty Status Match program gives you the best benefits at sea. Members can now receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean International®, Celebrity Cruises® and  Silversea®.

Where can I view my Captain’s Club points and status?

Once enrolled in the Captain’s Club program, you will need to create a Guest Account to manage and view your membership. Once signed into your Guest Account, your Captain’s Club number, Tier and Club Points will be displayed. A Guest Account will also allow you to manage your cruise vacations.

Click here for a step-by-step enrollment video.

How do I get Club Points that have not posted to my Captain’s Club membership?

Club points can take up to 14 days to post to your account. If after 14 days, you still do not see your club points, call the Captain’s Club at 1-844-418-6824.

For United Kingdom, please call: 0844 481 7505*

For Republic of Ireland, please call: 1800 932 662*

*Calls cost 7p per minute plus your network access charge.

How are Club Points calculated?

Club Points are earned based on stateroom category purchased and length of cruise including Cruisetours when you sail with Celebrity Cruises or Azamara Club Cruises. It is possible for you to earn between 2 and 24 points per night depending on your stateroom category. Guest travelling as a single traveler in a stateroom, and paying full fare will earn double the amount of Club Points, based on stateroom category and number of nights sailed (as of July 1, 2014).

Club Points can also be earned through the Power Up Points program. Power Up Points can be earned for various non-sailing activities such as taking surveys or participating in social media activities. Opportunities to earn Power Up Points are emailed to eligible members by Celebrity Cruises from time to time. Power Up Points convert to Club Points at a ratio of 10 Power Up Points to 1 Club Point.

Complimentary sailings, Seminar at Sea, Travel Agent rates, and employee rates do not earn Club Points in the program. Reduced fare upgrades, Move-up upgrades and Guarantee staterooms earn points at the original stateroom category booked and not the category of the upgraded stateroom or stateroom sailed.

If your account is linked to another member’s account through a spousal or partner relationship, both members will have access to the points and tier associated with the member with more Club Points. In this instance, points are still earned by each individual member. But if one member’s points are higher, the other member’s balance and tier will be lifted. If the accounts are ever separated, both members will only have access to their points and tier earned individually.  See full terms & conditions.

Why are Captain’s Club Benefits changing?

Over the last year, we were presented with a rare opportunity to pause, step back, and assess all aspects of our vacation experience. This resulted in exciting refinements including reimagined cruise packaging and enhancements to our Captain’s Club program.

Seamless experiences have always been our goal, and we believe vacations should be effortless from the start. That’s why every Celebrity cruise now includes drinks, Wi-Fi —with All Included. We’ve also developed new ways to honor your well-deserved Captain’s Club status, including new events and exclusive perks.

We also continue to work hard with our expert advisors, the Healthy Sail Panel, to develop new measures to keep you healthy at sea and we are adjusting parts of our Captain’s Club program accordingly. As always, we’re committed to providing you the incredible, Celebrity experience that you’ve come to expect from us.

As a Select and above member, will I still have priority embarkation benefits?

When we return to service, the embarkation process will be different. To manage the flow of guests and follow new health and safety protocols, guests will request a set arrival time in advance. More details of the embarkation process will be provided before you sail.

How will processes related to the Captain’s Club program be different?

We’ll be making minor adjustments to comply with new safety measures that still allow you to enjoy the perks of being a Captain's Club member. For example, certain events and spaces, like complimentary access to the Persian Garden for Elite members and above during port days and the Captain’s Club Wine Tasting, will require an advance reservation to manage capacity. Elite members and above will be able to enjoy an exclusive and private breakfast in Tuscan Grille, now served a la carte instead of buffet style. And, Captain’s Club host hours and location may change to manage the number of people gathering. These tweaks will be shared either pre-cruise or onboard during your sailing.

Will the Captain’s Club member events onboard be changing? If so, how?

Yes. New health and safety standards required us to rethink some of our event offerings, which gave us a chance to get creative. We’ve developed new experiences just for you, like reimagined welcome parties and a special event where you’ll get to be the artist. Learn about these new events and all program changes at https://www.celebritycruises.com/captains-club/program-changes.

What’s included in The Retreat experience?

Suite accommodations: The Retreat includes all suites

Private restaurant: Luminae at The Retreat

Exclusive lounge: The Retreat Lounge (or Michael’s Club, on non-revolutionized ships)

Exclusive sundeck: The Retreat Sundeck (on Edge Series and revolutionized ships)

Luxury amenities – learn more

All Included:

Premium drinks

Premium Wi-Fi (first two guests in a suite)

What is Luminae at The Retreat?

Luminae at The Retreat is a private restaurant —open for breakfast, lunch, and dinner—features a boldly elegant design as distinctive as its cuisine. Not only is the restaurant exclusive, but so are its menus. Crafted by our chef, the modern, eclectic cuisine served in Luminae at The Retreat is not available anywhere else on board, and the menu includes complimentary Signature Dishes from Chef Daniel Boulud, our Global Culinary Brand Ambassador.

What are the dining times for Luminae?

Luminae is open for Breakfast, Lunch, and Dinner. Opening times very based on itinerary. Please check your Celebrity Today for service hours once onboard.

Can children dine at Luminae?

Yes, all guests of The Retreat may dine at Luminae.

Can guests of The Retreat invite friends and family to dine in Luminae?

Yes, only guests of The Retreat may invite friends and family to dine at Luminae for an additional fee. Reservations are based on availability only. 

Is Specialty Dining included for guests of The Retreat?

Specialty Dining is included for guests of the following Suites:

· Iconic Suite

· Edge Villa

· Reflection Suite

· Penthouse Suite

· Royal Suite

· Signature Suite

What is The Retreat Lounge*?

The Retreat Lounge is a warm and inviting exclusive lounge for guests of The Retreat. Enjoy complimentary beverages, gourmet bites, and a stylish place to unwind in style, along with the services of a dedicated concierge.

Whether you just want to read the latest best-seller, catch up on current events, watch the big game, or just kick your feet up and relax, the lounge is available to you 24/7.

* Michael’s Club on non-revolutionized ships.

When is The Retreat Lounge open?

The Retreat Lounge is available 24/7. Service times vary based on itinerary. Please check your Celebrity Today for service hours once onboard.

What services are available in The Retreat Lounge?

The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. The Retreat Lounge also features complimentary beverages, food menu, and afternoon tea.

Can children experience The Retreat Lounge?

Yes, all guests of The Retreat may enjoy The Retreat Lounge.

Can guests of The Retreat invite friends and/or family members to The Retreat Lounge?

No, only guests of The Retreat may access The Retreat Lounge.

What is the Retreat Sundeck?

The Retreat Sundeck is a luxurious outdoor sanctuary featuring a spacious lounge area and plush, stylish furniture. This outdoor area rivals any high-end resort.

*Available on Edge Series and Revolutionized ships

When is The Retreat Sundeck open?

The Retreat Sundeck is available 24/7.  Service times vary based on itinerary. Please check your Celebrity Today for service hours once onboard.

What services are available in The Retreat Sundeck?

Retreat Attendants will help with towels, beverages, snacks—whatever you need to completely enjoy this incredible space.

Can children experience The Retreat Sundeck?

Yes, all guests of The Retreat may enjoy The Retreat Sundeck.

Can guests of The Retreat invite friends to The Retreat Sundeck?

No, only guests of The Retreat may access The Retreat Sundeck.

Can guests staying in a stateroom that adjoins to a suite access The Retreat?

No, only guests of The Retreat may access The Retreat.

What is The Retreat Concierge?

The Retreat experience begins the moment guests contact The Retreat team of concierges.

Simply call 1-877-RETREAT, and The Retreat Concierge will assist you with your booking and help plan and arrange every moment of your vacation before you even set sail.

Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more.

Is smoking allowed at The Retreat?

No, smoking is not allowed at The Retreat. Dedicated smoking areas are available onboard. The Retreat Concierge and/or Retreat attendants can assist you once onboard. Please see Celebrity Cruises’ Smoking Policy onboard.

How many Captain’s Club points will I receive when purchasing a Suite on Celebrity Cruises?

Captain’s Club members will receive points based on Stateroom/Suite and length of stay onboard.

Can Captain's Club Zenith members enjoy access to The Retreat Lounge?

Zenith members with 3,000 points or more will have access to the Retreat Lounge, regardless of their stateroom category.  Zenith members who qualify for their status under the Loyalty Status Match program will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of the Company. Access is limited to Retreat Lounge only, the Retreat Sundeck and Luminae are excluded.

What amenities/venues does Celebrity provide for AquaClass® guests?

View this helpful page

What amenities/venues does Celebrity provide for Concierge Class® guests?

Can I use my SeaPass® card in the Casino? How much can I withdraw?

Your Guest Account is an online platform you create a username and password for, which you can use to manage your upcoming cruises, and helps you access cruise add-ons and pre-cruise purchases.

Your Xpress Boarding Pass is your ticket to get onboard. You can download it online after checking in via your Guest Account. You can also view it in the Celebrity Cruises App

Your SeaPass is your stateroom key. You will also use this card to make charges while onboard, as it is associated with the credit/debit card on file in your Onboard Account

Your Onboard Account/SeaPass Account is a record of your spending once you get onboard. You will use your SeaPass card to make charges to your account while onboard.

What are the hours of operation?

What are the age requirements?

Is smoking allowed?

How do I learn about gaming tournaments?

What is the minimum bet?

Can table limits be increased?

Do you offer lessons?

Can onboard credit be used in casinos?

Is there a transaction fee in the casinos?

What currency is used?

Is my play tracked?

How do I apply for a line of credit?

Could I take my winnings in a form of a check?

Do I receive complimentary cocktails in the casino?

Can I retain my Slot ticket for my next cruise?

What benefits does the Blue Chip Club offer?

How long is my tier benefit valid for?

How will the ship know what tier I am in upon boarding?

What if I cannot visit during the review period? Will I be downgraded?

Where can I check my tier?

We are developing a web portal for you to check your tier,. In the interim we will be happy to assist you directly from the Blue Chip Club Office at [email protected], or 866-461-7170 Monday through Friday from 9am – 7pm est.

How do I get into higher tiers?

Earning more tier points will qualify you for upgrade to a new tier. Just make sure you properly insert your SeaPass card into a slot machine card reader or present it to a table games employee so we can capture your play.

Can I use my tier benefits on any ship in the Celebrity Fleet?

Yes, your sailing benefits are on a ‘per sailing’ basis meaning the more you sail with us the more often you will be able to use your benefits. (Excluding Galapagos itineraries) See our

What is a tier point?

Tier points are used to calculate what tier a guest qualifies for and accumulate over the length of the loyalty program. The more tier points accumulated, the higher the tier level and the more per-sailing benefits. Tier points have no cash value and are different from ‘Redeemable Points’.

How do I earn a ‘Tier Point’?

Tier points are earned when gaming in the casino. 1 tier point is earned for $1 wagered on a slot machine, $2 wagered on a video poker machine or for every $8 in table games play regardless of game type. Remember to insert your SeaPass card into any slot machine card reader or present your card to your table games team member to be rated and earn tier points.

What is a ‘Redeemable Point’?

Redeemable points are points that can be used to convert in the casino for a variety of goods and services included but not limited to, Free Slot Play or table promo chips.

How do I earn a redeemable point?

Earning a redeemable point is simple as well. Simply insert your SeaPass card into any slot machine card reader to start earning them immediately. Guests receive 1 redeemable point for every $5 wagered on a reel slot machine or $10 wagered on a video poker machine.

How much are my points worth?

50 earned redeemable points equates to $1 in free play or promo chips (minimum $5 in point redemption required)

Where am I able to redeem my points?

Redeemable points can be used to convert to free slot play, promo chips or any other good or service available at the casino cage with more options rolling out in the future.

Can I save my redeemable points for future sailings? Do they expire?

We encourage you to use every last point earned on each sailing to get the most out of your experience as unused points expire at the conclusion of each sailing

How do I redeem my annual cruise benefit?

Your Annual Cruise Benefit(s) will be periodically sent to you via email or direct mail throughout the year and is based on play, not a particular tier level.

I am in the ‘Sapphire’ tier and my wife is ‘Pearl’, do we both receive the tier benefits or just one of us?

Each guest is viewed independently meaning you both receive benefits based on your individual earned tiers.

What is included in the Casino Beverage package?

The ‘Casino’ beverage package is essentially the ‘Standard’ beverage package but limited to the casino only with a few minor changes. Learn more about our cruise drink and beverage packages here.

What is my per-sailing free play/table promo chip incentive?

We made a few changes to this benefit. You now have the ability to receive much more per sailing based on play. Ruby, Sapphire and Amethyst guests now have the ability to earn up to $10,000 in free slot play or table promo chips. Ruby guests are guaranteed $2,500 free slot play or table promo chips per sailing or 15% of the last sailing gaming activity, whichever is larger. Sapphire guests are guaranteed $500 free slot play or table promo chips per sailing or 10% of the last sailing gaming activity, whichever is larger. Amethyst guests are guaranteed $100 free slot play or table promo chips per sailing or 5% of the last sailing gaming activity, whichever is larger.

How does the ‘Casino Host Event’ work? (Ruby & Sapphire guests only)

Upon embarkation your Casino Host will communicate to you when and where during the sailing the event will be held.

Are there reciprocal benefits with Captains Club, Crown & Anchor or Casino Royale?

Currently there will not be reciprocal benefits but we researching instituting them in the future.

Do I earn comps in addition to my tier benefits?

Absolutely! Discretionary comps will continue to be issued by the casino staff based on that sailings gaming action. The tier benefits are in ADDITION to anything you earn on-board.

How do I redeem the on-board benefits?

Please see any of our knowledgeable casino team members for details on how to use your on-board benefits once you embark.

Who do I contact for more information?

Feel free to contact the Blue Chip Club office at [email protected], or 866-461-7170 Monday thru Friday from 9am – 7pm est. We’re here to answer any questions you may have and are happy to assist.

What if I play enough to earn a higher tier during a sailing?

On-Board benefits are available at the start of every sailing so any new earned benefits will be available on your next sailing.

How do I check my tier points during a sailing?

The casino staff will be happy to assist you in letting you know how many tier points you have earned and how many are more are needed reach a higher tier.

How do I use my redeemable points?

During casino operating hours simply visit the Casino Cage for any and all point redemptions.

How long are my tier benefits valid for?

Your earned tier is valid for any sailings you take between August 2018 and December 2019. Should you earn enough tier points through December 2019 your new earned benefits will continue for another 18 months (exgended through December 2023). Tier levels: Pearl : 1 Tier Points, Onyx : 2,500 Tier Points, Amethyst: 25,000 Tier Points, Sapphire: 100,000 Tier Points, Ruby: 1,000,000 Tier Points

Can I smoke in the Casino?

Cigarette, cigar and pipe smoking is permitted in designated outdoor areas of the ship. Smoking is not permitted in any dining venue, casino, theater, lounge, hallway, elevator or corridor. This policy includes smoking-like products such as electronic cigarettes.

Why is my Win/Loss statement from the Casino a total? I need my wins and losses broken out.

Totals are an accumulation of play while using your Seapass card, the totals cannot be separated. We recommend that you keep a personal tally of your Wins and Losses during your sailing.

I found a Cash Out Voucher after leaving the ship, can I trade it in for an Onboard Credit or send in to get Cash?

No, these must be redeemed onboard within 30 days of winning. After 30 days they are no longer valid.

What are the hours of operation for The Spa?

The Spa is open daily from 8 am to 10 pm.

Learn more about what we offer and how to purchase here

Can I request a male or female therapist at The Spa?

Only female therapists are available for all massage treatments; other services vary.

Is there an age restriction for The Spa?

Spa guests must be 18 years of age or older to experience spa services and the SEA Thermal Suite. Teens, ages 13-17, may receive spa services from our teen menu, but must be accompanied by a parent or. A teen spa waiver and swimsuit are required. 

Is there an age restriction for the SEA Thermal Suite or Persian Garden?

Spa guests must be 18 years of age or older to use these amenities.

Is there an age restriction for the Fitness Center?

Fitness Center guests must be 16 years of age or older to use the facilities. Teenagers and children are welcome to enjoy the running track on the open deck. Guests 16 years of age and older will have full gym access between 6am to 10pm daily as well as a diverse range of complimentary fitness classes.

Is there an age restriction for the Solarium Pool located near The Spa?

Yes, the Solarium Pool is reserved for adults only or 16 years and older.

What are the requirements for a teen to take a massage service?

Teens can select a service from our Teen and Kid menu. The accompanying parent or guardian must sign a consent form and book all services for guests under 18. An adult must be present for most services. Teens must wear lightweight, loose clothing or swimwear for all services. For details, please contact your Spa Concierge onboard.

What items are provided for guests using the SEA Thermal Suite? Robes/Slippers/shower caps/etc.?

All SEA Thermal Suite guests receive robes and slippers to use during their visit for their comfort.

Is there a cover charge for the the Spa Café?

There is no cover charge for the the Spa Café as it’s one of the complimentary dining venues.

What are the ADA accommodations for The Spa and Fitness Center?

The Spa and Fitness Center is fully ADA compliant.

Are there any group discounts for services in The Spa or Fitness Center?

 The Spa will customize spa offers for groups based on the groups’ needs.

Are there any health restrictions to the SEA Thermal Suite or Persian Garden?

Pregnant women, elderly individuals, and those with health conditions requiring medical care should consult with a physician before using the SEA Thermal Suite or Persian Garden.

Do any of the Suites receive complimentary access to the SEA Thermal suite or Persian Garden– i.e. Iconic or Edge Villas?

No, only AquaClass® guests receive complimentary access.

How will guests be able to reserve appointments pre-cruise?

Celebrity guests who have booked a cruise may reserve and pay for spa services on the Celebrity website via the ‘already booked’ pre-cruise platform.

How far in advance can I reserve pre-cruise?

Celebrity guests may pre-book spa, salon, medspa, acupuncture and fitness services 6 months prior to their cruise up to 3 days prior to embarkation.

Can I use promotional OBC (On-Board Credit) for pre-cruise purchases for The Spa?

Yes, guests can use their existing OBC towards all pre-cruise purchase products.

How will port pricing be applied to my services?

If port pricing is available for the day and time you wish to book, pricing adjustments will be applied when the service is added to your cart.

Do I need to add a tip to my service(s)?

For your convenience, an 18% gratuity will be applied to your final bill at checkout. Additional gratuity for exemplary service is discretionary.

In what currency will I be charged?

You will be charged in US dollars.

How should I prepare for my service?

We recommend arriving 30 minutes before your appointment so you can focus your mind on relaxation. To maintain the serenity of The Spa, we ask you to silence your mobile phone. and turn off electronic devices upon arrival. To ensure you do not forget any personal items of value, we suggest leaving them in the. safety deposit box in your stateroom. Please shower before a massage, especially if coming from a pool.

Will I need to inform someone if I have a medical condition?

All guests are provided a consultation form prior to their treatment. Please discuss your conditions with the therapist during the consultation.

What special assistance do you provide for disabled guests, and how can I request special services?

For information, please visit the Special Cruise Accommodations section of the Celebrity Cruises® website, or email special needs

What are the treatments available at The Spa?

The Spa offers a collection of more than 120 facial, MedSpa, massage, body, acupuncture, fitness, and salon services to restore, rejuvenate, and reinvigorate the mind and body. Treatments include ELEMIS® BIOTEC facials, advanced skincare treatments that fuse technology and touch; wrinkle treatments, fillers, body contouring, and skin tightening, and microneedling from Ideal Image® Ocean; new massage therapies such as Restorative Salt Stone Massage, R3 Pain Management Therapy, and C.A.R.E. for Cancer, an oncology massage, in addition to traditional services; body polishes, wraps and detoxes; acupuncture treatments and a comprehensive pain management menu; and a suite of fitness classes from High Intensity Interval Training and LIT Bungee Fit to Yoga and RYDE Indoor Cycling.

Celebrity’s Kérastase Salon features luxury haircare treatments and color enhancing rituals as well as nails, brows and lashes, make-up application, teeth whitening, and waxing services. All treatments begin with a customized hair diagnostic to select the appropriate services and products for each guest.

For men, spruce up at the Barber Shop by selecting a shave and facial or cut and style.

What specialty treatments are available at The Spa?

The Spa on Celebrity feature specialty treatment tables for advanced massage therapies. The MLX Quartz table is used in the Hot Mineral Body Boost and Power-Poultice Muscle Release. The bed contains approximately 28,000 warm, Amber crystals that mold around the body to relax muscles and enhance the massage experience. The WellMassage 4D® is the table used to perform the Zero Gravity Immersion Massage. This bed produces a weightless effect and allows the body to be placed in eight different positions for ergonomic workflows and seamless techniques used in this choreographed massage.

What are the treatments available exclusively onboard Celebrity Edge® and Celebrity Apex®?

The Spas on Celebrity Edge® and Celebrity Apex® are the first vessels at sea to offer a collection of advanced treatment tables. Edge® exclusively features Spa Wave MLW Amphibia, a water-filled cushion bed that cocoons the body while soothing sounds lull the mind into meditative sleep. Apex® boasts the first Iyashi Dôme Experience at sea, a treatment rooted in the Japanese tradition of heating the body using far-infrared (sometimes known as the Japanese Sauna to deeply cleanse by inducing a gentle sweat during the session.

Celebrity’s Kérastase Institute, a first at sea, is a premium, couture salon, featuring the best services and products from Kérastase and L’Oreal.

Are there any multiple treatment packages available?

The Spa on Celebrity features spa packages that give our guests the freedom to create their own Signature Spa Service experiences at a discounted price.

What are the hours of operation for the Fitness Center?

The Fitness Center hours:

• Embarkation day: 11 am to 10 pm
• Sea days: 6 am to 10 pm
• Port days: 6 am to 10 pm

Are there bottle refilling stations in the Fitness Center?

Water fountains are available in the Fitness Center as well as bottled water and other light beverages for purchase either a la carte or as part of select beverage packages.

Are there any complimentary activities/venues in The Spa or the Fitness Center?

The Spa will feature daily complimentary activities from Fitness Classes, Educational Seminars, and Social Events. Event and activity information will be available in the daily program. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. A series of workshops will be available throughout the cruise covering topics pertaining to nutrition, exercise, and wellbeing.

Which activities require a fee to participate in the Fitness Center?

In addition to the complimentary fitness classes, some activities will require a fee to participate. These classes include:

• F45® – a HIIT-style class on select ships
• RYDE®, Powered by Technogym – Indoor Cycling class
• The HIIT – High Intensity Interval Training class
• LIT Bungee Fit – Low Impact Training class with the use of bungee apparatus
• Contender – Group cardio boxing class

Is there a full list of activities available for the Fitness Center?

The following is a list of activities for the Fitness Center:

• MindSet Guided Meditation – Designed to help balance challenges endured on a daily basis for a peaceful state
• Re-Set Breathing Classes – A form of active meditation, this lung workout is designed to provide immediate relief
• 4D WOD – Legs, Back, Chest & Arms in one 30min workout, offered daily
• LIT Bungee Fit – Low Impact Training class with the use of bungee apparatus’
• Pure-Form Yoga – Excellent for increasing levels of balance, concentration and focus
• Pulse Barre – a low-impact, high-intensity workout that incorporates Pilates movements

What other services are available at the Fitness Center?

The following is a list of additional services provided at the Fitness Center:

• Individualized and Group Personal Training
• InBody570® Body Composition Analysis
• Nutrition Consultation
• Functional Stretch

What is the cost of SEA Thermal Suites?

The SEA Thermal Suites are complimentary for any guest staying in an Iconic Suite, Penthouse Suite, Edge Villa, Royal Suite or an Aqua Class Stateroom. If you are staying in any other stateroom the pricing can be found in Cruise Planner.

What is the cost for Persian Gardens?

Entertainment and Other Experiences

Is there entertainment onboard?

Celebrity’s entertainment options keep our guests going well past their bedtime. But, that’s OK— they’re on vacation. Guests can experience live music, spectacular stage shows, and edgy, late-night temptations that get them talking. We hope our guests are ready....because we’re going to shake up their idea of what entertainment is all about.

What temperature are the pools onboard?

Pools are kept at a comfortable range between 60-75 degrees Fahrenheit. When in Alaska, steam is added to the pools to make the water warmer.

Cruise Photos

What is the Photo Cloud download service?

Cloud downloading is a simple and convenient way for you to download and make final selections of your purchased digital photos online after the cruise. You must purchase your photo package onboard. After purchasing on board and confirming your email address, you will receive a link via email to download your images.

Do I have to register pre-cruise for photo cloud?

Only guests who purchase a digital photo package onboard will be able to view and download their photos online after their cruise. If you do, instructions on how to access and view photos will be sent via your personal email after your cruise.

What are the advantages of downloading photos on the Cloud?

Guests are able to download and view their purchased photos and make final selections from any device at their convenience post cruise. There is no physical media (such as a USB drive) to take home.

Does this change how I view my photos during my voyage?

No, you can still view and purchase all of your photos while onboard at the Photo Gallery.

You can also pre-purchase packages from the Celebrity PCP platform, by logging into ‘Already Booked’ on the Celebrity website and purchasing your package, under the ‘Internet and Photo’ section.

Will I be able to buy individual photos, packages or both?

You will be able to view all photographs taken of you during your cruise. You will be able to unlock your chosen images and select additional photos to purchase from individual photos, to packages.

When will my photos be ready for viewing?

Photos will be uploaded and ready for viewing within 4-7 days after the voyage ends. It is usually much quicker and is often available for viewing on the same day a voyage ends.

What if I don’t see all of my photos when I get home?

Help is available on the website along with our customer support team if you should have any problems viewing your photos.

Can I make additional purchases after the voyage?

Unfortunately, we do not currently offer the ability to make purchases after your cruise. Be sure to purchase your photo packages onboard.

What if I want to change my selection of purchased photos?

You cannot change a purchase after getting off the ship. All photo selections and purchases are final.

How long will my photos be available for viewing?

Your images will be online for 30 days after your cruise ends. An email will be sent to remind you about your accounts becoming inactive after this time.

How does this impact my Loyalty Program discounts?

Your current loyalty discounts are still valid. All discounts remain the same for pre-cruise purchases and onboard purchases.

Does the Cloud download process impact images purchased at the Private Studio*?

Images purchased from the private studio, onboard Celebrity ships, are not available for downloading from the Cloud at this time. You will receive a USB drive with all purchased images as part of this special program.

*The Studio! is the private photography studio onboard and is separate from other photo event products.

How do I build my photobook?

Visit the Photo Gallery onboard to select your photos and build your photo book directly on any photo kiosk.

How many pages are in a Photo Book?

The Photo Book contains 20 pages and holds up to 34 guest photos plus photos of your ship, decks and ports of call. Photos must include at least one guest from the purchasing stateroom in order to be included in the Photo Book. The photos you choose are printed directly into the Photo Book. The Photo Book is horizontally orientated and measures 11” x 8.5” with typically 2 photos per page. Photo Books are available on most cruise itineraries.

When will my photobook be delivered?

The photo books typically take between 2 to 6 weeks to arrive, depending on the delivery address.

Can I still purchase photos taken on my sailing post-cruise?

Unfortunately, we cannot process post-cruise orders for Photos from Celebrity cruise ships.

Can I still purchase Cruise in Review video post-cruise?

Cruise In Review DVDs from Celebrity Ships are no longer available

Cruise with Children and Camp at Sea

What is the minimum age for infants on board?

Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. On some cruises/Cruisetours, infants must be 12 months old.

Is there a special children’s menu?

Yes, in the main dining room.

What are the Camp at Sea complimentary program hours on port and sea days?

Camp at Sea offers complimentary program hours from 9:00am -noon, 2pm - 5pm, and 7pm-10pm each port and sea day. Excludes embarkation day and debarkation day.

Does Camp at Sea offer extend program hours on port and sea days?

Yes, Camp at Sea offers extended programming hours for an additional fee.

- Breakfast Pass session from 7 a.m. to 9 a.m.

- Lunch Pass from 12 p.m. to 2 p.m.

- Dinner Pass from 5 p.m. to 7 p.m.

Each session includes a meal at the Oceanview Café.

We also have the Slumber Party Pass from 10 p.m. to 1 a.m.

Excludes embarkation day and debarkation day.

Are there any age restrictions for kids’ programs?

Activities are provided for children and teens 3-17. Children must be fully potty trained (no diapers or pull-ups) to participate.

Are there any restrictions governing when children can come and go on their own?

Children ages 3-9 must be signed in and out of the Celebrity Youth Program. Children ages 10-12 are free to come and go as they please but are required to sign themselves in and out. Children ages 13-17 may come and go as they please.

Are changing tables provided in public bathrooms?

Yes, restrooms in the youth facility or in the public restrooms nearest the youth facility offer lavatory based changing tables and baby wipes in accordance with U.S. Public Health policies and standards.

Can my children stay in another room or do they have to be in my room?

They can stay in a room next door to yours or directly across the hall from you.

Does Celebrity Cruises have Activities onboard for teens?

Yes we do have several activities onboard as well for our youth program Camp at Sea please visit the next link to learn more about it.

https://www.celebritycruises.com/things-to-do-onboard/camp-at-sea

Will baby food and diapers be available onboard?

We do offer some baby food onboard and you can request this by contacting our Access team at 1-866-592-7225. We do not however have diapers, wipes or creams for guest use.

Are infants allowed in swimming pools with swim diapers?

Due to public health regulations, children in diapers, swim diapers, pull-ups, or who are not completely toilet trained are not allowed in the pools or whirlpools.

Can my kids stay in another room or do they have to be in my room?

What are the age policies for venues on board?

Please see below for Facility and Age Requirements

Age Policies

Thelasotherapy Pool

Age 16 and over*

Fun Factory Facilities

Ages 3 through 17, with age-specific sections. Age requirements may be flexibile for children with disabilities under age 18. Please reach out to [email protected] for more information.

Guests must be fully toilet trained to enter the pools or whirlpools

Ports of call

Under age 18 must be accompanied by a parent or adult

Fitness Center

Guests must be 16 years of age or older to use the facilities. Teenagers and children are welcome to enjoy the running track on the open deck.

Adult Night Club/Disco

Age 18 and over (see Alcohol Policy)

Specialty Restaurants

Contact Guest Relations Desk for age restrictions.

Camp at Sea Facilities

Ages 3 through 17, with age-specific sections.

Under age 16 must be accompanied by a parent or adult guardian

Whirlpools **

Under age 16 must be accompanied by a parent or adult

Age 18 and over and Ages 13 through 17 may only be present while participating in scheduled treatments

Age 18 and over (except Alaska***)

* During inclement weather and select hours, the ship may permit the Solarium Pool (if covered) to be used by persons under age sixteen (16) provided they are directly supervised by a parent or guardian.

** United States Public Health Department Policy (USPH) prohibits persons who are not toilet trained or use diapers, pull-ups or swimmers from using pools or whirlpools.

*** For all Alaska itineraries, guests must be twenty-one (21) years of age or older to gamble in the Casino.

****For Adult Night Club/Disco, make sure you read our alcohol policy

Why is Celebrity Cruises visiting Perfect Day at CocoCay?

Celebrity Cruises is forever inspired to provide travelers a better way to experience the world around them. Part of this effort means reimagining what cruising could be, from thoughtfully designed staterooms and venues that bring people together, to exciting new programming, world-class entertainment, a robust food and beverage program, and itineraries that take guests to bucket-list places.

For the first time ever, Celebrity Cruises will bring guests to one of the Caribbean's most exclusive destinations, Perfect Day at CocoCay, Royal Caribbean's award-winning private island - a destination like no other in the Bahamas.

What is Perfect Day at CocoCay?

CocoCay is a private island paradise in the Bahamas that’s entirely yours to explore during your day here. From the largest freshwater pool in the region to a swim-up bar, luxurious overwater cabanas, water slides, multiple dining options, and soft, white sand beaches, CocoCay is a curated playground offering a day in the sun for every taste.

Click here for more information

What kind of activities will I find at CocoCay?

CocoCay is divided into neighborhoods, so it’s easy to choose the right setting for your mood—or to roam between each one.

Thrill-seekers should head straight to Thrill Waterpark and Splash Summit, a colorful cluster of 13 slides and watery activities. Plunge down the white-knuckle Daredevil’s Peak, the tallest slide in North America, at a dizzying 135 feet.

Fly down the Twister on a two-person raft, or race friends down the four-lane Splash Speedway. Unwind in a beach chair, nestled on the shore of the vast wave pool in between rides.

The vast Oasis Lagoon has different coves and three swim-up islands, each one with its own atmosphere. You can rent a beach chair at the water’s edge, or a private cabana in which to relax while your kids splash around at the shallow slope of the lagoon. Every detail has been thought of, right down to the underwater music you’ll hear if you dive down.

Coco Beach Club is a serene, premium space with a shimmering infinity pool, elevated dining in the Club House, its own powdery beach, with beach chairs and gorgeous private cabanas to rent, including an exclusive cluster right over the aquamarine water.

Chill Island is a blissful beach venue with luxurious day beds in Breezy Bay, where you’ll find private cabanas for rent, snorkel gear from the Snorkel Shack, and wave runners to play on.

South Beach offers a happy combination of action and relaxation. Head here for beach volleyball, basketball, snorkeling over the offshore coral reef, or simply soaking up the sun on a beach chair.

Refuel at the Snack Shack, or head to one of the three bars, including the Floating Bar.

For the ultimate view of this paradise, take to the skies at Up, Up and Away, a hot air balloon that gives you a bird’s-eye perspective from 450 feet up. Don’t forget your camera for this one; the views are out of this world.

What should I pack for a day at CocoCay?

You’ll need very little for your fun day ashore. Pack a beach towel, plenty of sunscreen, your SeaPass Card (for purchasing food, beverages, and activities), and some cash if you think you might like to buy souvenirs from the Straw Market.

Remember to bring closed-toe shoes if you want to ride the zipline. Lockers are available for storing personal belongings, and you can always exchange your beach towels for fresh ones.

Here’s a list of other items you might be curious about:

SeaPass® and cash - Not only will you need your SeaPass® card to exit and re-board the ship, you’ll use it to pay for things throughout the island, and if you visit the Coco Beach Club. Please note, there’s also an island market with local Bahamian crafts, where items can be charged with your SeaPass card (until 2:30 p.m.) and cash (USD) is always accepted.

Driver’s Liscence - If you plan to operate a Wave Jet during a guided tour, guests ages 16 to 20 will need to present a valid driver’s license.

Speakers - You’ll find music to set the soundtrack to your day playing throughout the island. But if you’d prefer to listen to your own selection of music, we ask that you please do so with personal headphones.

Towels - Beach towels are available onboard your ship, and can be brought onto the island, which you can refresh throughout the day as desired, at one of three towel stations. Since beach towels are provided onboard based on a check-out/check-in system, you should bring your towels back to the ship with you. Guests who have rented cabanas will have towels at the cabana and may leave the towels there upon departure.

Sun protection - Perfect Day at CocoCay offers complimentary umbrellas and shade structures in many places, but The Bahamas' sun can still be intense. Bring sun protection gear like hats, sunglasses, rashguards or other types of UPF clothing, and sunscreen. There are a lot of water features at Perfect Day at CocoCay, so be sure to reapply sunscreen often.

Proper footwear - Don’t forget proper shoes if you’re planning to ride the Zip Line at Perfect Day at CocoCay. Your shoes must have a closed toe area and be secured around the back of your foot as well. Sneakers or enclosed water shoes are great options.

Bug repellent - Depending on the time of year and time of day, there may be mosquitos, flies or other insects in some areas of the island.

Medications - Bring any prescription medications you may rely on. There are medical facilities on the island, but they may not have your specific medications on hand.

Supplies for baby - Don’t forget bottles and formula, diapers and swim diapers, wipes and sun protection gear for babies and tots.

Strollers - Complimentary beach strollers are located throughout the Island and are available on a first come first served basis.

Drones - Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. However, drones are not to be operated onboard the ship at any time, nor on Royal Caribbean’s private destinations: Perfect Day at CocoCay, Bahamas or Labadee®, Haiti.

While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated until the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

GoPro® Cameras - You are welcome to record your Perfect Day at CocoCay memories with your GoPro camera. However, for your safety, personal electronic devices of any kind are not allowed on any of the following attractions:

All water slides at Thrill Waterpark

Adventure Pool in Thrill Waterpark

Splashaway Bay

Captain Jill’s Galleon

On the island’s Zip Line, riders who wish to wear a GoPro must bring their own helmet mount that attaches securely to the helmet or secure GoPro to the body. If the staff notices the camera prevents a guest from safely participating in the activity at any time, they may ask the guest to remove or adjust the camera.

How easy is it to get around and walk from one area to the next?

CocoCay is custom designed for cruise guests, so getting around is easy. It’s also fun to stroll through the different neighborhoods, experiencing the atmosphere in each one.

There’s an accessible tram service for the convenience of all guests, which runs every 10 minutes near the Arrivals Plaza, and complimentary beach-friendly wheelchairs and beach strollers are available on a first-come, first-served basis.

The walk from the ship along the jetty, if you don’t take the tram, is about five minutes to the Arrivals Plaza. From here, the furthest spot on the island is around ten minutes’ walk.

Tram route and all walk times are indicated on the island signage as well as on the Wayfinding Map.

Guests with accessible needs will also find lifts in our pool areas, lower countertops at our bars, ramps to the diing area, accessible restrooms and showers.

You can always head back to the ship if you want a break from the sun, and return to the beach at your leisure. You’ll have a whole day at CocoCay to enjoy yourself.

Does CocoCay have Wi-Fi?

Yes, CocoCay has the same fast Wi-Fi as you’ll find onboard Celebrity’s ships, with different speeds available according to what you’ve purchased; for example, if you have chosen All Included, you will automatically be able to access Wi-Fi on CocoCay. Service may be limited on some of the beaches, but you should nonetheless be able to start uploading envy-inducing Instagram snaps as soon as you step ashore.

I’d like my day at CocoCay to reflect the level of luxury I enjoy in The Retreat on board. Is this possible?

Guests looking for an elevated experience during their day in paradise can choose Coco Beach Club, an exclusive retreat where every moment is infused with luxury.

Float under a tropical sun in the infinity pool, or sip cocktails by the water’s edge. Enjoy freshly prepared dishes at the clubhouse. Upgrade your experience even further with a sumptuous private cabana, complete with concierge service.

Or treat yourself to the ultimate indulgence: an overwater cabana, the first in The Bahamas. This little slice of heaven includes overwater hammocks, showers, and a private slide to swish down into the warm, crystal-clear ocean below.

There’s no better spot to try the Coco Cuvée signature cocktail, a heady mix of Chandon Sweet Star, Malibu rum, coconut water, and pineapple juice.

Make sure you purchase Beach Club admission pre-cruise via Celebrity Cruise Planner, as entry is subject to availability. You may also book a cabana once onboard, if spots are still available. And remember when entering the Beach Club, you’ll need to present your SeaPass® card and wristband delivered to your stateroom the day prior.

Can I make advance reservations for any of the facilities at CocoCay?

Yes, you can book experiences at CocoCay just as you can shore excursions, via Celebrity Cruise Planner online or in the app. These include entry to the Thrill Waterpark, the zipline, the Up, Up and Away balloon, the Coco Beach Club, and private cabanas for an additional cost. If you decide to be spontaneous and treat yourself to any of these on the day of your visit, you can make reservations while on the island (subject to availability).

What kind of bars and restaurants can I expect at CocoCay?

There’s no shortage of choice for every taste at CocoCay. In between racing down the waterslides at Thrill Waterpark, refuel at the Snack Shack, serving up burgers, hot dogs, and salads. There’s a second Snack Shack at Chill Beach.

Dig into sizzling barbecue dishes, sandwiches, salads, and fresh tacos at Chill Grill in the Chill Island neighborhood, or Skipper’s Grill on the opposite side of the island, which has the same enticing menu.

Captain Jack’s, near the Arrivals Plaza where you’ll step ashore, has an all-day party atmosphere, with cooling Coco Locos, chicken wings, steak fries dipped in fiery sauces, and live jam sessions. There’s a charge to dine here.

If you’ve elevated your experience to the Coco Beach Club, you’ll enjoy coffee and pastries in the morning, and an inviting menu with a Caribbean theme at lunchtime, offering dishes like lobster rolls and garlic tiger prawns.

You’ll find gluten free and vegetarian options available at the Coco Beach Club restaurant as well as options to suit most dietary needs. Kosher foods are not prepared on Perfect Day at CocoCay — however, kosher requests can be accommodated onboard Celebrity Cruises ships."

How do I pay for the different experiences at CocoCay?

We recommended pre-booking and purchasing limited-availability experiences at CocoCay pre-cruise or onboard. You will pay for any activities you enjoy at CocoCay using your SeaPass card, so any extras will be charged to your onboard account, just as they are on the ship. If you’ve purchased a drink package, this will apply on the island, too. Dining throughout the island is complimentary, except for the Coco Beach Club, where dining is included in the purchase of admission to the Club.

Bring cash if you want to shop for souvenirs at the Straw Market. Also, don’t forget that many activities and places to eat are complimentary, including the Snack Shacks, the Chill Grill, and Skipper’s Grill.

Water and juice are available in all venues at no charge, and sun umbrellas are complimentary.

Will my All Included package be valid at CocoCay when I am ashore?

Yes, the packages pre-purchased or have chosen on the ship will be reflected in the bars and restaurants on CocoCay. If you’ve chosen All Included, you can enjoy cooling tropical cocktails, cold beer, and wine to your heart’s content.

What facilities are there for children and teens at CocoCay?

There are endless thrills for kids and teens at CocoCay, with lifeguards on duty throughout the park. You can let your teens loose at the Thrill Waterpark, while younger children will enjoy the waterslides at Splashaway Bay. Splash Summit has six slides, from a free-fall drop to The Twister.

Captain Jill’s Galleon has baby slides, water cannons, and a lookout tower, and is geared to younger children. Kids of all ages will love the zipline, which whisks you above the action along 1,600 adrenaline-boosting feet. Then there’s the wave pool, snorkel adventures, and the hot air balloon to try.

Please note that our kids’ club activity program doesn’t take place on CocoCay, but will still be available on board when the ship is docked at the island. Also, younger kids will need to be accompanied by someone over 14 to use the slides in the Thrill Waterpark.

For all Shore Excursions at Perfect Day at CocoCay (except Thrill Waterpark and the Certified Dive), all guests under 16 years of age must be accompanied by a supervising adult from their group 18 years or older."

Is there an adults-only space at CocoCay?

There are no adults-only spaces at CocoCay as we want everybody to enjoy the island. But there are quieter areas where you’ll find that dreamy tropical island sensation, like at Chill Island or the exclusive Coco Beach Club.

Are there designated smoking areas on Perfect Day at CocoCay?

Cigarette, cigar, e-cigarette and pipe smoking is permitted only in designated smoking areas. Please check wayfinding signs on the island for specific locations.

Are cabanas, beach chairs, and umbrellas available at CocoCay?

Beach umbrellas are available at no charge all over CocoCay. Daybeds are yours for a modest fee. Upgrade your experience with a private cabana at Chill Island, South Beach, Thrill Waterpark, and Oasis Lagoon. For the ultimate escape, choose a Beach Cabana or best of all, an exclusive Overwater Cabana at the swish Coco Beach Club.

Some cabanas include access to different neighborhoods. For example, take a cabana at the Thrill Waterpark and six guests will get complimentary access to the slides and activities. A cabana at Coco Beach Club includes access to the club and its facilities for up to eight.

How can I find ships and itineraries that visit Perfect Day at CocoCay?

Just search our site for cruises to the Bahamas and the Caribbean. You’ll want to set the filter to Perfect Day at CocoCay. That will show you all the sailings that stop at Perfect Day at CocoCay.

Are there photographers and photo opportunities on Perfect Day at CocoCay?

Ship photographers are available on the island to capture your adventure at Perfect Day at CocoCay. Be on the lookout for Celebrity photographers wearing a light blue shirt with the Celebrity Cruises logo.

Are photos from the island available for purchase on board?

Photos captured on the island are available for purchase on board in the Photo Gallery and in the Celebrity App. These photos are included with your photo package purchase.

Are there laundry services onboard?

There is a full laundry and dry-cleaning service available onboard for reasonable rates.

Note: The detergent that is used onboard fleetwide is Laundry Neutral Detergent from Ecolab.

Regular service, picked up before 9AM, is returned next day. For same day service, picked up before 9AM and returned same day, add 50% express service surcharge.

Are there laundry facilities available for guest use while onboard?

Self-service laundry is not available onboard, however we do offer a range of full laundry and dry cleaning services for reasonable rates.

Are there self laundry facilities onboard?

There are no public facilities onboard. However, we do offer a full laundry and dry-cleaning services available for reasonable rates

What are the fleetwide opening hours for the Solarium pool and Solarium hot tubs?

The Solarium pool and hot tub hours are 7am – 11pm (not available on Galapagos Ships.)

Are children allowed in the Solarium and/or hot tubs?

Solarium pools: Age 16 and over are allowed in the Solarium pools and hot tubs*.

Hot tubs: Under age 16 must be accompanied by a parent or adult guardian. Diapers, swimmers, or pull-ups may not be used in the hot tubs, even when accompanied by a parent or guardian. 

*Solarium kid's hours available from 5:00 pm – 7:00 pm on select itineraries – Antarctica, Alaska, and the Baltics.

Are children in diapers allowed in the onboard pools?

Due to public health regulations, guests must be fully toilet trained to enter the pools or hot tubs. Diapers, swimmers, or pull-ups may not be used in the pools, even when accompanied by a parent or guardian. 

Where can I find the onboard pool rules?

Pool rules signage is located near every pool with specific rules and guidelines for guests to follow.  

Are complimentary swim vests available for my child to use onboard?

Yes. Complimentary swim vests are located adjacent to the main pool. Please ensure that the swim vest fits properly based on your child’s weight and height. Swim vests are available fleetwide for onboard use (except Galapagos ships). Swim vests are not mandatory onboard. 

Are the main pool(s) and solarium swimming pools onboard freshwater or saltwater?

Millennium has saltwater pools. 

Infinity has saltwater pools. 

Summit has saltwater pools. 

Constellation has saltwater pools. 

Solstice has freshwater pools. 

Equinox has freshwater pools. 

Eclipse has freshwater pools. 

Silhouette has freshwater pools. 

Reflection has freshwater pools. 

Edge has freshwater pools. 

Apex has freshwater pools. 

Beyond has freshwater pools. 

Ascent has freshwater pools. 

Are the hot tubs onboard freshwater or saltwater?

All hot tubs on Celebrity Ships are freshwater. 

Travel and Weather Updates

How do I find out more about an adverse weather or global event impacting my cruise?

"If any itinerary changes take place before your cruise, you can find more information on our website. Any major changes will also be broadcast to you via the email address you have associated with your booking and reflected in your itinerary online/in the app.

Should any itinerary changes or global events impact your cruise while you're onboard, you will receive an in-stateroom letter and notification via a Captain's Announcement over the ship's PA system."

Ensure you get the latest updates by registering your email via your Guest Account

Onboard Health Precautions

What are some of Celebrity’s health policies and recommendations?

Hand Washing

Guests are strongly encouraged to wash their hands with soap and hot water after using the restroom and before eating or handling food. Medical experts say this is one of the best ways to prevent illnesses from starting or spreading.

Illnesses and Isolation of Guests

Celebrity Cruises® follows practices and maintains policies that seek to prevent illnesses from affecting our guests. One of the best ways to prevent the spread of contagious illnesses like gastrointestinal viruses, colds and flu is to wash your hands thoroughly for at least 20 seconds with soap and hot water after using the restroom and again before eating anything. In the event you experience symptoms that indicate a gastrointestinal illness, such as diarrhea or vomiting, or know of someone experiencing these symptoms, you must advise the medical staff immediately. In addition, some gastrointestinal illnesses remain contagious up to 72 hours or more after symptoms subside; therefore, if you or someone you know experienced such an illness just prior to your cruise, you must immediately notify the ship's medical staff. This will permit the crew to take steps to reduce the chance that your illness will spread to others on the ship. Failure to immediately report a contagious illness to the ship’s medical staff, or to accurately describe its onset, greatly increases the likelihood the illness will spread to others and is a violation of this Guest Conduct Policy. In the event of a contagious illness, the ship's crew will take steps to curtail its spread to other guests, including if necessary, steps set forth in the Consequences Section below.

Fitness to Travel Safely

Guests with disabilities are not required to travel with another person as a condition to traveling on our ships. However, all guests must consider that crew members are not required to assist guests with personal tasks or personal hygiene needs (e.g. assisting with eating, dressing, toileting). Therefore, guests requiring assistance with these functions should consider these needs when planning a cruise vacation.

If there is a question as to a prospective guest's ability to independently provide for their personal needs or hygiene without being a danger to themselves or others, and the guest plans to travel alone, this situation must be discussed with the company's Access Department prior to booking a cruise vacation. The Access Department can be reached at [email protected] or by calling 1.866.592.7225. This will allow an individualized assessment of the guest's fitness to travel for the duration of the cruise without personal assistance. Unaccompanied guests attempting to board or found onboard without the ability to independently care for their personal needs will be evaluated to determine if they are fit to safely travel without assistance. Guests who are found unfit to travel may be denied boarding or removed from the ship at the next port-of-call.

Guests must ensure that they bring an adequate supply of any medication they require for the entire duration of the cruise. The ship's medical centers may not have a supply of any needed medication and not all medication will be available in the ports-of-call. Guests must not pack medication in checked luggage to ensure you always have immediate access if needed.

What are your cleaning and sanitization standards on the ship? What guidelines apply, and how do you know they are sound? How is the crew trained to implement them effectively?

In compliance with strict standards set by U.S. Public Health Services (USPHS) and the Vessel Sanitation Program (VSP), our ships have always been maintained using the most rigorous cleaning regimens. All ships are thoroughly cleaned and sanitized prior to every voyage, and consistently and frequently throughout your sailing, with disinfecting cleaning agents and techniques that have been certified by health authorities as effective against SARS-Cov-2/COVD-19/Coronavirus and other pathogens. All chemicals are EPA-certified, alcohol-based, scentless, and safe for the general population. High-traffic and frequently touched areas like elevators, escalators, stairways, and promenades are cleaned every two hours and gangway rails every 20 to 30 minutes during busy times. Staterooms are cleaned daily and only while guests are out of the room, with particular attention paid to frequently used items and surfaces. All stateroom and housekeeping attendants will be continuously trained on the latest sanitization guidelines. We'll ensure cleaning standards are upheld through frequent stateroom inspections using black light technology to show surface wiping efficacy. Crew will have mandatory, ongoing training classes and refreshers that are documented to ensure all the latest protocols are being followed, in compliance with various international regulations, including the International Convention for the Safety of Life at Sea (SOLAS), Standards of Training, Certification, and Watchkeeping for Seafarers (STCW), and the International Organization for Standardization (ISO).

How are you ensuring guests are washing and sanitizing their hands?

Hand hygiene on board has always been a priority for us, as a proven way of helping protect the health and safety of our guests and crew, with numerous hand washing sink stations and hand sanitizer stations located throughout the ship. Now we have increased and enhanced those efforts by increasing the number of Purell® sanitizer stations around the ship by 75% and introducing Purell sanitizer wipe stations in high-touch areas.

How is air circulated and filtered on board? Is the air safe on board a cruise ship?

On Celebrity Cruises ships, 100% fresh ocean air is continuously supplied from outside. Intake of air occurs on one side of the ship for cooling and ventilation, then the air is removed via exhaust on the opposite side of the ship. This continual intake of fresh air replaces the air in any space, with a total air change up to 12 times an hour in staterooms, and about 15 changes an hour in large public spaces. Fan coil units in your stateroom and public spaces provide an extra layer of protection, continuously scrubbing the air of pathogens, using a high-grade MERV 13 filter that captures aerosols 0.3 to 1 micron in size with ~90% efficacy— fine enough to filter aerosolized viruses. An independent study by the University of Nebraska Medical Center confirmed that cross-contamination of air between adjacent spaces is virtually impossible thanks to this powerful system.

How are my linens and towels washed to ensure they are sanitized?

The temperature of washers and dryers onboard follows the guidance of the U.S. CDC to ensure all laundered goods, including towels, bed linens, and cloth napkins, are fully sanitized.

Will personal protective equipment like masks and personal hand sanitizer be available onboard?

We recommend each guest bring their personal preference of protective equipment, but if you do happen to forget or misplace your mask or other items, you may ask the Guest Relations desk or visit the sundry station onboard.

Is it a reccomendation to wear a mask onboard?

While onboard and in the cruise terminal throughout boarding, screening and disembarkation, masks are optional unless otherwise required by local ordinance.

We continuously monitor global health ordinances and may adjust this advisement to ensure the health and safety of our guests and crew. Guests will be notified pre-cruise or onboard, should we make changes to this policy.

Will crew members be vaccinated and wearing personal protective equipment like masks?

The health and safety of our guests and crew is our top priority. All crew members are provided with the tools and the training to follow all new protocols — including how to properly don personal protective equipment like face masks and gloves in roles in circumstances where they may be deemed necessary. Advisement to wear masks is subject to global and local health advisement.

If a guest or crew member starts feeling unwell during a voyage, what steps are taken? Can you test for SARS-CoV-2/COVID-19/Coronavirus and other pathogens while on the cruise, and if so, how soon do you have results?

If any of our guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. A multitude of evaluative tests can be conducted right onboard in our medical lab. This is just one capability of our enhanced Medical Center.

In the interest of public health onboard, isolation and/or quarantine may be required to prevent exposure to people who have or may have any kind of infectious disease. A guest that is diagnosed as having an infectious disease by a member of our medical staff onboard will need to isolate onboard for a period of time — either until they can be safely disembarked at a port of call with private transport home, or when the sailing concludes back at the home port where it started. Those guests who meet the threshold to be deemed a close contact will need to meet necessary quarantine and/or testing requirements based on their vaccination status.

Guests who must isolate due to an infectious disease diagnosis will remain in their stateroom or be moved to a stateroom near the medical center where medical staff and Guest Services will check on them regularly, depending on availability. Complimentary amenities including room service and WiFi will be provided.

Guests treated on board may request copies of their medical records by filling out the Online Request Form .

If a guest or crew member tests positive for SARS-CoV-2/COVID-19/Coronavirus or other pathogen while onboard, what is your response plan?

In the event any of our guests or crew tests positive for COVID-19 onboard, we have a robust, tiered response plan in place that we've developed with guidance from local authorities and leading public health experts. The tiers increase protocols and vigilance onboard while providing transparent updates to guests the whole way. In partnership with local authorities, Celebrity Cruises has developed transport protocols to ensure the ship can return to port safely.

Onboard Safety Precautions

What happens in an emergency situation if I have to disembark the ship during my cruise?

How many life boats will there be on my cruise?

Are there floatation devices onboard for children?

Do you provide anything if I start to feel seasick?

Onboard Security

What security measures are in place onboard?

Your safety and security is our highest priority and we have processes in place to help ensure a safe and enjoyable vacation experience.

The Staff Captain (second in command of the ship) directly oversees the daily security operations onboard, which are run by Security Officers. Security teams include other professional security personnel, such as Deputy Security Officers, Guest Security Supervisors, Supervisors, and Security Guards.

Security Guards and Supervisors wear light blue shirts with a distinctive epaulet on each shoulder and a gold badge on their left pocket. You may approach them when you see them around the ship. You may also ask our Guest Services Staff to notify our Security Staff if you need to speak with them.

To report a crime or other emergency situation on board, you may dial a designated emergency number (8888 on most ships but check your Guest Services Directory to confirm) from any shipboard telephone. A ship's officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist.

Security Officers receive specialized training. They are certified by the Security Industrial Authority of the United Kingdom and are directly trained by specialists such as the Federal Bureau of Investigation. They are also guided by procedures developed in partnership with the Federal Bureau of Investigation.

Allegations of criminal incidents onboard Celebrity ships do occur, just as they do on land. However, their rate is significantly below the rate of crime on land. By policy and by law, all such allegations are reported to law enforcement, including the FBI, and they can and do board our ships to investigate and prosecute.

Overall, it is recommended that you exercise the same level of precaution at sea as you do in social settings on land.

Celebrity has closed-circuit television cameras located in hundreds of strategic, public locations throughout the ship but not in private staterooms, public restrooms or private spa areas. These systems are upgraded as new technologies are developed. Recordings from these cameras are routinely utilized by our security teams and made available to investigative authorities as requested.

Learn more here

What is the safety & security onboard?

For Celebrity Cruises® and parent company, Royal Caribbean Cruises Ltd, the safety of our guests and crew has always been our highest priority. Our marine safety record over our corporation's 42-year operating history - and Celebrity Cruises' 20-year history - illustrates our commitment to the safety of the millions of guests and crew who sail with us each year. The measures we take in the interest of safety are many, with our ships often exceeding what is required by regulatory authorities. It's all part of our commitment to innovation and continuous improvement in every aspect of our business. For additional information on section and security Click Here

My bag wasn’t delivered to my stateroom because it was held by security, is this a normal process?

Yes. Just like the security screening at an airport, we also screen all luggage brought on board to ensure everyone’s safety. If an item within locked luggage is prohibited or believed to be prohibited, the bag will be taken to the luggage screening location onboard. The guest is informed to proceed to the designated area to complete the luggage inspection. During the screening process, we will ensure the correct procedures are followed while adhering to any Healthy Sail Panel recommended procedures. If a prohibited item is confiscated, during the luggage inspection process, the guest will receive a Prohibited Items Receipt. The Prohibited Items Receipt provides instructions on how to collect confiscated items at the end of the voyage. The guests must show their Prohibited Items Receipt to retrieve the confiscated item on the final day of the voyage. VIEW ITEMS PROHIBITED ONBOARD

Lost and Found

I left a personal item onboard the ship. Is there a Lost & Found department I can contact?

We are sorry to hear that you are missing a personal item. We make every effort to recover all lost items from onboard our ships and conduct thorough investigations into these matters. Please click on the link below, so that we may assist you in beginning the process of locating your item. The team will conduct an extensive search for your missing item and provide a response within 5 days.

Learn More.

Ship Contact Info

How do I contact a friend or family member aboard a Celebrity cruise ship?

For all Celebrity ships:

• Dial: 1-877-266-1020(applicable country code)+1-321-953-9002 (outside the United States)

• Dial the appropriate number above.

• The caller will be asked to enter the credit card number and expiration date.

• The system obtains a real-time hold for $79.50 ($7.95 x 10 minutes) and initiates the call to the ship. The $79.50 hold is the maximum that will be held. Actual charges will be calculated based on the number of minutes used on the call.

• A voice prompt directs the caller to the specific ship.

• The call is connected to the ship.

• The call rings through to the designated department onboard (Radio Station or Purser Desk). The call is then routed to the guest's stateroom.

• The PBX monitors the call. If there is no answer, the call will ring back at the designated department onboard (Radio Station or Purser Desk) and a written message is taken for delivery to the guest's stateroom.

Future Cruise Reservations

Can I book a future cruise while onboard?

Yes, you may visit the Future Cruise Sales office onboard where you can take advancae of booking your next Celebrity vacation. Celebrity Future Cruise Vacation is a program that allows guests to book their next cruise while still onboard their current sailing. There are two types of Celebrity Future Cruise Vacations:  Cruise Later  and  Cruise Now.

Onboard Religious Services

Will I be able to attend Catholic Mass onboard?

We offer religious services for Catholic and Jewish faiths, as well as, Interdenominational services during major religious holidays . Guests of all faiths are able to host their own spiritual fellowship or group gathering by inquiring with the Guest Relations Desk onboard.

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What if my child falls asleep?

Splash Academy does not allow sleeping children to be dropped off into the programme. The children must be able to enter the programme willingly. If a child falls asleep during complimentary sessions, the staff is directed to call or page the parent for pick up.

Related FAQs

What do i need to know about the 10 - 12 year old sign in/out parent authorization, can my child bring in electronics or personal items, can my child move up an age group if celebrating a birthday during the cruise, what is offered for 12 year olds who are almost teenagers, are guest/parents/guardians/adults allowed in splash academy and entourage facilities, who and how many can be authorised as drop-off and pick-up people, what does an authorised drop off and pick up person need to make the process simple for splash academy, how are the age groups divided on port days for splash academy, is one-on-one care or are babysitting services provided for children, how is my child identified in the splash academy and entourage, what if my child is in nappies, can the youth staff assist my child in the washroom, will the youth staff contact me if my child is crying, is there a timetable of activities for splash academy and entourage, what can my child pack to be prepared for the interactive activities and theme nights, what does entourage have to offer teens 13 - 17 years old, what is the youth discipline policy for youth and teens, what is the entourage safety and emergency information, what is the teen discipline policy, what if my child/teen is not feeling well, is special-needs care provided in splash academy or entourage, what if my child/teen has an allergy or medical condition, what is the splash academy safety and emergency information, what fire and safety guidelines do youth programmes adhere to, do my children have access to the internet, arcade, or galaxy pavilion, we like to travel and participate in activities as a family, what activities can i expect on board, are there proper protocol guidelines for the teen passengers, where do i drop off my 10 - 12 year old for their programme, what are youth programmes, what ages are eligible for splash academy and entourage, how do i register my children for the youth programmes, splash academy and entourage, do i have to pay for splash academy, entourage or late night fun zone programmes on sea days and port days, what are the hours of operation for the splash academy, what other fees should i be aware of, will children in other age groups be able to play together during programme hours, what is flexible programming, can i or the authorised pick-up people, leave the ship on a port day whilst my child is in splash academy, what is the safety assimilation drill, can my child/teen, under 17 years old stay, onboard unattended without supervision whilst i go ashore, is one-on-one care or babysitting services provided for children, how is my child identified within the youth programmes: splash academy: sea day, port play and late night fun zone, when are splash academy drop off services offered, what is interest-based, flexible programming, do teens need to wear a wristband.

Tom Cruise Never Forgets to Send Dakota Fanning Birthday Gifts Annually, Contributing to Her Expansive Collection

A ctress Dakota Fanning disclosed on The Kelly Clarkson Show that actor Tom Cruise has a tradition of sending her a birthday gift each year.

This gesture from the Hollywood icon has resulted in Fanning amassing an impressive collection over the years.

During an episode of the talk show, which aired on Wednesday, the star discussed her recent birthday and highlighted the ongoing generosity of her former colleague.

Kelly Clarkson remarked on how audiences have watched Fanning grow up, adding, “I found this amazing, every year on your birthday Tom Cruise still sends you, like, a present on your birthday.”

The bond between Cruise and Fanning dates back to their work together in Steven Spielberg’s 2005 film War of the Worlds, where Cruise played Ray Ferrier and Fanning portrayed his character’s estranged daughter Rachel.

Fanning, who has now stepped into the shoes of an adult actor, recounted the memorable gift of a Motorola Razr cellphone that Cruise gave her on her 11th birthday during filming. Since then, according to Fanning, Cruise has maintained the tradition by gifting her shoes every year, sparking a love for footwear.

The interview also touched upon Fanning’s notable roles since her debut at age seven playing Lucy Diamond Dawson in I Am Sam (2001), a part that earned her the distinction of being the youngest nominee for a Screen Actors Guild Award.

Her career trajectory from childhood to Hollywood stardom includes notable works like The Twilight Saga, The Runaways, several indie films, and her recent engagements with Netflix and the supernatural horror film The Watchers.

Fanning, whose younger sister Elle Fanning is also an acclaimed actor, remains a significant presence in the entertainment industry with a unique connection to Tom Cruise, underscored by an impressive shoe collection courtesy of the action star.

FAQ Section

What kind of presents does tom cruise send dakota fanning every year.

Tom Cruise sends Dakota Fanning shoes every year for her birthday, a tradition that started when she expressed her love for shoes during the press tour of War of the Worlds.

How did Dakota Fanning and Tom Cruise become friends?

Their friendship began when they co-starred in the movie War of the Worlds, directed by Steven Spielberg in 2005.

What was Dakota Fanning’s first gift from Tom Cruise?

For her 11th birthday, which coincided with the filming of War of the Worlds, Tom Cruise gifted Dakota Fanning her first cellphone, a Motorola Razr.

Has Dakota Fanning maintained her childhood passion for shoes?

Yes, Dakota Fanning’s love for shoes remains, and it is highlighted each year with Tom Cruise’s recurring birthday gifts.

Did Dakota Fanning’s early career include any notable achievements?

Yes, at the age of seven, Dakota Fanning earned widespread acclaim and became the youngest Screen Actors Guild Award nominee for her performance in I Am Sam (2001).

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