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• Home › Consular Services › Public advisory › Outsourcing of Consular Services

Effective 01/03/2013, applications for Passport, Visa and other Consular Services will have to be submitted to M/s BLS International.

Applicants may visit their website www.blsindia-canada.com for information

Addresses of their collection centres are:

1. Ottawa - 150 Montreal Road, Unit 311, ON, KIL 8H2 2. Montreal - 1000, Sherbrook Steet West, Unit 701, Montreal QC, H3A 3R7 3. Toronto - 1448 Lawrence Avenue E, Unit 6 A, ON, M4A 2V6 4. Brampton - 10 Gillingham Drive , Unit 201 , ON, L6X 5A5 5. Winnipeg - 1806, 201 Portage Avenue, 18th Floor, MB R3B 3K6 6. Surrey - Unit 201-8140 120th Street, Surrey V3W 3N3 7. Calgary - 5120, 47 St NE # 131, Calgary, AB, T3J 4K3, 8. Vancouver - Unit B-50, 850 West Hastings Street, BC V6C 1E1 9. Edmonton - 3, 10016, 29a Avenue NW, Edmonton, AB T6N 1A8

Optional Value Added Services

The BLS International will provide four Value Added Services in the application centres. These services are  optional  and can be availed with an additional service charge.

The four Value Added Services are:

• Photocopy Services @ CAD 0.50 per copy
• Photography services  @ CAD 15.00 for four photographs
• Courier Service

Regular CAD - 20 Out of Province and Express- CAD - 30 Courier Pick up and Drop- CAD - 35 Courier Pick up and Drop (out of Province)- CAD - 50.

• Email/ Printing Service for Applicants : CAD - 2/= charge for internet browsing for upto 30 minutes and taking of 3 printouts

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High Commission of India, 10, Springfield Road, Ottawa, Ontario K1M 1C9 Canada. High Commission of India, 10, Springfield Road, Ontario, Canada K1M 1C9, Ottawa. -->

Working hours: 0900 hours to 1730 hours (Monday to Friday) Telephone Numbers: 613 744 3751, 613 744 3752, 613 744 3753 Fax Number: 613 744 3033 / 613 744 0913. For all queries related to Passports, Visa, OCI, PCC, Surrender Certificate, please call 613-755-2072

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India eVisa Form Filling

Travel around the world hassle-free, visit our global presence.

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A trusted global tech-enabled services partner for governments and citizens, BLS International is amongst the top three players globally in this domain. It is a preferred partner for Embassies and Governments across the world, having an impeccable reputation for setting benchmarks in the domain of visa, passport, consular, e-governance, attestation, biometric, e-visa and retail services. It also provides citizen services to state and provincial governments. The company is recognized as 'Best under a Billion Company" by Forbes Asia and is amongst "Fortune India's Next 500 companies".

eVisa Form Filling

BLS firmly believes the ease of applying for visas and E-Visa Services is one of our prime front end services and serves as an alternative to visas issued at various missions and at the ports of entry. BLS E-Visa Solution allows applying for visas via the internet after sending required information at our VAC’s Database Management System, thereby allowing governments to issue an electronic visa (E-Visa), making online payments by a credit or debit card and obtaining a confirmation letter which can be printed out or sent via e-mail. BLS E-Visa solution allows handling of all activities via the internet; an E-Visa issuance solution is supported with a corresponding government inspection solution, where the border control systems are connected to the central visa database.

We make sure our visa-seeking candidate’s visa-process is hassle-free and in the legally designated time; she/he is notified via e-mail/text message about the outcome of the review application. The E-Visa is issued after the submitted information has been assessed and found to meet relevant criteria and once approved, our visa issuance system sends a notice to the applicant with a link to download and print the E-Visa.

The link to download the E-Visa is then provided to her/him at the final stage where she/he is notified about the completion of the application. In addition, the same link is sent across via a text message from BLS.

An applicant is required to present their E-Visa at the immigration checkpoint for verification upon their arrival. The border control officers at ports of entry verifies an applicant’s E-Visa with their respective system to facilitate entry.

Amongst top 3 players in Visa/Passport/Consular/ Citizen Services

Years of Global Experience    

Client Governments spread across the globe  

Countries of Operations    

∼20,000+ 9000 -->

Employee (On-roll + Associates)  

Global Offices exclusively working for Governments / Diplomatic Missions

∼ 62 mn

Total Applications processed to date

Applications expected in this year  

Fantastic experience getting assistance on India eVisa form filling with BLS International. The entire process was really smooth. Thanks folks

Got my India eVisa within a week and well in time for my travel. Thanks for your services

We applied for India eVisas for the entire family. I'd say the process was not cumbersome at all. We got the visas in our mailbox within 6 days and had a wonderful vacation in Kenya.

Harnoor Kaur

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Diplomat's Connect

Should your embassy/consulate require any assistance with your Visa Outsourcing Business or you wish to visit our Visa Application Centre (VAC), please provide the below details.

Visa backlogs force Canadians to cancel trips to India

High commissioner-designate says india is working toward restoring electronic visa program.

Visa backlogs force Canadians to reconsider trips to India

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It's 8:30 a.m. on a chilly Friday morning in Surrey, B.C., and a queue of people snakes around a strip mall in the Metro Vancouver suburb.

They're not here for the mall's sweet shop or the Filipino fusion restaurant. Most of them have been waiting hours for an Indian visa at the BLS International Visa Application Centre.

Arminder Bajwa is one of hundreds of Indian visa applicants who say backlogs in the system are leaving people like him in limbo as visa applications have spiked amid a drop in global travel restrictions. He's been here since 5:30 a.m. when temperatures were near zero.

Indian visa applicants are calling for the return of an electronic visa program  that allowed online applications and was in place in Canada before the pandemic, as well as more staffing to address reported processing delays across the country.

"I've spent like $8,000 on tickets," Bajwa says from the queue, surrounded by dozens of others trying to keep warm. "For my sister's marriage … that's my sister, and I have to be there because that's like a tradition.

"That situation, inflation and everything … $8,000," he repeats.

But Bajwa's passport has been with authorities inside the BLS office for over 17 days, and he's getting desperate. 

Another person in line said they had been waiting over two months — despite the Indian consulate's stated timeline of 30 days for a visa.

Before the pandemic, applicants like Bajwa had access to an electronic visa application that was entirely virtual, a program that was brought to a halt amid travel shutdowns.

And though the program has been restored to over 156 countries, it hasn't been restored yet to Canada, despite India's  status as the largest source of new Asian immigrants to Canada since 2016.

• Ongoing immigration-processing delays leave many in limbo in Canada and overseas
• International students waiting months for Canadian visa approvals amid immigration backlog

The Indian high commissioner-designate, Sanjay Kumar Verma, said that visa applications have spiked to dramatic levels but denied widespread delays.

But a voicemail from BLS International, to which the Indian High Commission has outsourced its visa applications, says that "processing times have been increased."

The company did not return a request for comment. But an acknowledgement of delays is little consolation for Bajwa and others in his situation.

"The population in Surrey, Metro Vancouver, is ballooning. It's, like, increasing day by day," he said. "They need more offices. They need more people."

Travel agent says e-visa should be restored

Manpreet Grewal, the manager of the My Dream Traveler agency in Mississauga, Ont., says that BLS should consider opening more offices across Canada and Ontario. 

She says she's been hearing of delays in the system for months and has even published multiple TikToks for visa applicants seeking advice.

"These days, there's only one location in Brampton for the whole GTA," she told CBC News in an interview.

Currently, there are nine BLS International offices across the country — the only centre that processes applications for Indian visas in Canada. They're concentrated in the largest urban centres, even as more immigrants make their way to smaller communities . This means those who live away from urban centres either have to mail the BLS centres their documents, or make their way there in person.

Grewal, and the Indian Association of Tour Operators , have called for the e-visa program to return. The program allows those in qualifying countries to fill out the application and get an electronic travel authorization (ETA), before having their e-visa stamped on their passport at their destination.

If applicants have Canadian citizenship, even if they're born in India, they have to get a visa to return, as India doesn't allow dual citizenship.

"The main reason [for] the delay for the visas is because they are not opening e-visas," she said.

High commissioner cites strained resources

The high commissioner-designate denied there were significant delays happening across the system, though he conceded there were massive increases in application volumes that had tightened resources.

"If I look at Ottawa … October 2022 [visa] submissions as compared to October 2021, submissions have increased by 605 per cent," Verma told CBC News in an interview.

He said the comparisons were similar for Vancouver and Toronto, with respective increases of 203 and 188 per cent since last October.

Verma encouraged applicants to look at visa application timelines on the commission's website and said that those waiting in queues at BLS offices were walk-ins without appointments.

"As far as we are concerned, we are processing the visa applications and granting the eligible applicants' visa much, much faster than people otherwise realize," he said.

As for the e-visa program, Verma said the program was being restored "country by country, looking at the constraints on resources."

• Here's why Indian students are coming to B.C. — and Canada — by the thousands
• India cancels all tourist visas as COVID-19 cases rise

"There are discussions. There are considerations. There are movements in that direction. When it is finally decided by the two governments, then, of course, we'll hear the outcome," he said.

A request for comment from Foreign Affairs Canada was not returned by deadline.

With files from Lyndsay Duncombe, Renee Filippone, and Simon Dingley

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VANCOUVER’S Consulate General of India says in a press statement that it has been receiving requests for out-of-turn appointments for submission of visa applications from those who need to travel to India in emergency situations like critical illness of relatives, medical treatment, etc.

“It is reiterated that all such applications also have to be submitted to BLS Services International Ltd. (BLS) by taking prior appointment on their website www.blsindia-canada.com,” the statement pointed out.

“In order to cater to these requests from applicants, BLS has started opening a limited number of appointment slots for the next business day at their Surrey location. These slots are available from around 7 p.m.-7:30 p.m. on every business day and can be booked online on the abovementioned website of BLS,” the Consulate General of India added.

“Applicants are encouraged to avail these appointment slots to submit visa applications for urgent travel to India.

“It is also brought to the notice of the applicants that there are many travel agents who make false promises of ensuring confirmed appointments with BLS. These agents also use the abovementioned booking system to obtain appointments with BLS. They do not have any other arrangements with BLS or this Consulate.”

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Bls International Services Canada Inc

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BLS International Services Canada Inc.BLS International Services Canada Inc. is the legal identity of BLS International Services Ltd. in Canada. The parent Company 'BLS International Services Ltd.' is headquartered in New Delhi, India and is a specialist service provider of Outsourcing for Visa, Passport, Consular, Attestation and Apostille Services to the Diplomatic Missions across the world.BLS International is a trusted partner with the Diplomatic Missions for administrative and non-judgmental tasks of outsourcing of Visas, Passports and Attestation Applications in India as well as abroad. It serves the Diplomatic Missions in 15 countries through its 46 offices, along with a few more on the anvil, and has proven abilities of offering outsourcing of Visa, Passport, Consular Services and Value Added Services for the benefit of its clients. BLS International processes in excess of 1.7 million applications annually. Its operations are presently located in Austria, Poland, Lithuania, Spain, UAE, Kuwait, Oman, Saudi Arabia, Sudan, Republic of Korea, Philippines, Singapore, India, South Africa employing a staff of over 500 personnel with impeccable integrity; and a few more operations are in the pipeline.Visa Link more... See more text

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Ratings & Reviews - Bls International Services Canada Inc

My Postal application was received by them on Wednesday but they only sent me email on Saturday exactly at 4 and notified me to send my application in portrait format coz it was in landscape. This unprofessional behaviour is going to cost me 4 extra days. Very disappointing.

poor service still not receive any reply in email from that people regarding passport.

Horrible service. Cant even get hold of them on the phone. They keep on hanging up. Very bad image for India hiring people like that to discourage visiters to india

She was very polite and helpful (Parneet) . All staff is kind. Don’t believe in rumours I really had very good experience from BLS surrey.

The staff there is competent..i think the fault lies with the people showing up with insufficient documents Resulting in taking a lot of time for the process..It would be better uf all 5 counters are open at rush hours instead of only2or 3

Worst service by Surrey Bls center..we don't want irresponsible and useless (BLS) service provider in this country. Consulate General of india Vancouver need to take immediate action or replace with new service providers,who cares for customers dignity..

Worst service ever I have seen. If you call customer service they will make you feel why did even called them as they are rude and full of attitude . Would treat you like you are uneducated and they have best knowledge . Have been personally to BLS in Vancouver the lady at the front desk she didn’t even checked my documents and talked in the best rude way she can .

Customer service is very poor. I went there to ask information about surrender my Indian passport .The person told me fill this letter and bring it back with your passport, next day i took a hour of from my work and went there .The same person was their when i handed my all paper work to him he said oh bring your citizen ship certificate. Why can't he tell me first day. It feels me same like India. Redukless.

I agree with the ...

I agree with the last reviews, the customer service is really not that great. However, if you go before 9am the waiting period is not too bad and the staff appear to be in better spirits.

They clearly hate...

They clearly hate there jobs worst customer service ever. They return your application just because they dont want to process it.

I would give 0 stars if possible. This is the worst I have been ever treated at any business period. These people...hard to even call them people since they show utter disrespect. Only person their who actually cared about the people there was the receptionist she was actually good. Horrible people completely they should all be fired. It shows what kind of corrupt people the Indian government is since they hire these people to work in their office.

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Entry or Tourist visa for India?

• Thread starter UniqueCase
• Start date Sep 6, 2022

gurimahal7204 said: Got our passports from bls surrey although we selected to get it delivered to home.. it was coming ready to dispatch from tuesday and in lineup i saw people whose status was ready to dispatch from last 2 weeks so i would suggest to everyone to go and pick from BLS instead of waiting at home..we waited for 8 hours in line up..its worst experience Timeline Received by bls 17th oct Received at consulate 9th nov In transit from consulate to bls 21 nov Ready to dispatch 22nov Picked passports 24 nov Click to expand...

Application received at BLS on Nov 02, returned back today in post due to an error on the application form. I've been asked to submit a new application, any suggestions how should I deal with this situation. My flight tickets are already booked for December and there are no appointments available for next 4 months at Surrey/Vancouver locations. :-(  

skvaranasi said: I'm in Calgary.. mine was postal application. Sent everything to Surrey office. Latest update: I finally Sorry for the delay folks.. mine was a postal application from Calgary. I wish I lived in Vancouver! I have finally managed to talk to someone at bls and they just told me that they received the passport from CGI and most probably they will ship it in 2 days Click to expand...

Quick update on my case here: Postal Application with in GTA to BLS Brampton: Applied for Surrender & Tourist visa with in same postal application: Nov 3: Posted Nov 4: Received at BLS Nov 11: Processing at Consulate General Nov 17: on India visa online page - Granted but not printed. Nov 22: On Transit to BLS Nov 23: Dispatched. Nov 24: Passport received with Tourist visa printed for one year. India visa online page still shows Granted but not printed. Did 3 other postal applications for family in Oct, 2 applications were processed & received in less 2 weeks. 1 application approx. 3 weeks.  

venum13 said: Quick update on my case here: Postal Application with in GTA to BLS Brampton: Applied for Surrender & Tourist visa with in same postal application: Nov 3: Posted Nov 4: Received at BLS Nov 11: Processing at Consulate General Nov 17: on India visa online page - Granted but not printed. Nov 22: On Transit to BLS Nov 23: Dispatched. Nov 24: Passport received with Tourist visa printed for one year. India visa online page still shows Granted but not printed. Did 3 other postal applications for family in Oct, 2 applications were processed & received in less 2 weeks. 1 application approx. 3 weeks. Click to expand...

Applied entry visa via postal service Surrey BLS Bls received- OCT- 20th Received acknowledgement- Nov 11th Sent to Consulate- Nov 14th BLS received passport back from consulate- Nov 21st dispatched- NOV 28th Hoping to receive it tomorrow My advise- DO NOT USE POSTAL SERVICE. They take their own sweet time to open your application.  

Star Member

Hamzy said: Applied entry visa via postal service Surrey BLS Bls received- OCT- 20th Received acknowledgement- Nov 11th Sent to Consulate- Nov 14th BLS received passport back from consulate- Nov 21st dispatched- NOV 28th Hoping to receive it tomorrow My advise- DO NOT USE POSTAL SERVICE. They take their own sweet time to open your application. Click to expand...

Sindhu1601 said: It's not the same for everyone,and if there are no appointment slots,and travel plan is nearby like a month..and can't stand in the line from 5am atleast...check application properly... include everything.send it.. Nov 12th even(Saturday): dropped Nov 15: reached BLS brampton Nov 16: application generated Nov 21:sent to consulate Nov 28: in transition to BLS Nov 29: ready for dispatch Hoping to receive by today or tomorrow..18-19 days And for few others Postal took 2- 2.5 weeks..if it's walk-in 2 weeks or less.postal surely takes extra 4-7 days..I stood in queue from 6 am -1pm and was sent back home...then had to opt for Postal..extra few days..but many of the applications do move faster.. Click to expand...

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Hi , Had applied for Visitor visa - BLS status shows Ready for collection. However we had paid for Pick up and drop. We have not received any notification from BLS about collecting the passport. I tired calling them, it is not getting through. What should I do ?  

Miss bee said: Bro wa Bro was it Postal application? Any idea if Surrey office do Walk ins ? Click to expand...

oldenuf said: Hi , Had applied for Visitor visa - BLS status shows Ready for collection. However we had paid for Pick up and drop. We have not received any notification from BLS about collecting the passport. I tired calling them, it is not getting through. What should I do ? Click to expand...

Hi, I had to resubmit my entry visa application. Postal application sent to Surrey on Nov 16, they received it on Nov 17. My status was saying 'no records found until yesterday', today it is changed to under process(Indiavisa & Bls). Received an email this evening saying that 'your visa application is accepted and the passport is with the agent'. Does anyone know if this means it's still with Bls or with consulate agent? Any idea how long it would take after this status change. I have my flight in a week and I have almost lost hopes of receiving my visa before that. Any kind of suggestions or advice is appreciated.  

ARP! said: Hi, I had to resubmit my entry visa application. Postal application sent to Surrey on Nov 16, they received it on Nov 17. My status was saying 'no records found until yesterday', today it is changed to under process(Indiavisa & Bls). Received an email this evening saying that 'your visa application is accepted and the passport is with the agent'. Does anyone know if this means it's still with Bls or with consulate agent? Any idea how long it would take after this status change. I have my flight in a week and I have almost lost hopes of receiving my visa before that. Any kind of suggestions or advice is appreciated. Click to expand...

Hi, I am looking for advice on how to deal with the Vancouver Consulate General. Our tourist visa application reached BLS on Nov 02, 2022. The application reached the Consulate General on November 16, 2022. Our son got the visa and his passport is on it's way back. On November 29, 2022 the consulate emailed asking for Form A because we are provincial government employees. We emailed the from the same day. In the email, the consulate indicated that now the processing time will be 90 days. Our tickets are booked for December 13th. There was no mention of this form on the application process. We have attempted to contact the consulate on every available channel but they do not reply. Our only hope is booking a ticket to Vancouver and going to the consulate and asking for help there. Can anyone please advise if this is a good idea? Similarly if someone has any contacts or have tips to deal with the consulate? Thank you in advance! Looking forward to helpful suggestion.  

All Walk-in centers are open. You may submit your applications at Brampton, Halifax, Mississauga, Toronto and Winnipeg centers.

To Book an appointment, please click the link: https://www.blsindia-canada.com/appointmentbls/appointment.php

Application Submission time for all BLS centers in Canada is 8:00AM to 1:00PM.

If application is being submitted on Appointment basis, please produce proof of Appointment Confirmation along with Original Passport. Passport number needs to match with the one mentioned on Appointment Confirmation document.

BLS Toronto & Brampton Centers would remain closed on 26th (Mon) & 27th (Tue) for Christmas and Boxing day 

Christmas  holiday being announced for  Monday , 26th December, your appointment has been shifted to  Tuesday , 27th December, same time. Please carry the printout of your original appointment letter confirmed of 26th December.

Gratis Visa closes on 30th March 2022 for Walk-in applications and with immediate effect (25th March 2022) for applications by Postal Service.

Complete and corrected postal applications (Gratis Visa) received until 25th March 2022 would be processed at BLS center. Incomplete applications would be returned at the cost of the applicant.

ONE APPOINTMENT PER PERSON

You are required to come not more than 5 minutes before your appointment time, and you need to carry the 'Print Out' of your 'Appointment Confirmation' to show to the BLS Security at the door to access entry

P.s. There would be additional appointment slots opened during the Day/ Week depending on Demand & Capacity, so you may keep tract of the same on BLS Appointment Page

For general inquiry : Monday to Friday between 3PM to 4.30PM

To Enter (between 8:30 AM and 1:30 PM) & Submit Your Application at the BLS Center, You Need to Produce at the Gate.

• Your Appointment Document and Original Passport (Passport number needs to match with the one mentioned in Appointment Document)
• A valid COVID-19 vaccination Report
• Wearing a compliant Covid Mask
• Non-Exposure to COVID-19

We advice you to send your postal application/s though our courier partner (Purolator), their system platform being integrated with BLS, your application can be tracked during its entire life cycle from Receiving at BLS -> Consulate Processing -> Passback to Applicant (You) !

If you send through any other delivery channel/ courier company, we will not be able to track your application package!

P.s. for family/ multiple applications, it needs to be separate courier (Purolator) shipment for each individual application!

Important Note for Visa & Tatkal Postal Applications:

( Only BLS Brampton, Toronto & Winnipeg accepts Tatkal Passport applications) While handing over your Visa or Tatkal application documents to Purolator Courier, please mention with marker pen on the Purolator

We are maintaining 24 hrs quarantine of documents and complete hygiene is being maintained at our Postal Hub.

Postal application processing time at BLS Quarantined Postal Hub at Brampton, Surrey and Ottawa is 3 - 5 business days to process and send the application to Consulate for their decisioning process. The time taken at Consulate would depend on the category / merit of your application. You are required to submit your application duly filled up along with document checklist as mentioned on BLS website. Incomplete or Erroneous applications would be returned to you.

• New Booklet or Renewal
• Police Clearance Certificate
• Global Entry
• Surrender of Indian Citizenship
• General Information
• How to Apply
• FAQs on OCI
• Reissue of OCI / Misc. Service
• Conversion of PIO to OCI
• OCI Information
• OCI Miscellaneous Services
• Business Visa
• Tourist Visa
• Employment Visa
• Medical Visa
• Student Visa
• Conference Visa
• Attestation Services
• Biometric Data Collection
• Book an Appointment
• Reprint Appointment Letter
• Service Level Agreement
• Public Holidays / Closures
• Useful Links
• Escalation Matrix
• Application Withdrawal
• Download Purolator Label

Updates and Notice

• Track Application

India Visa Application Center Canada

Online information for the India Visa Application Center Canada

How To Apply

Read the security regulation notices before you visit the Visa Centre.

Schedule An Appointment

Introduction of Appointment for the Visa Application.

VISA, PASSPORT, PIO, OCI AND CONSULAR APPLICATION PROCESS

BLS International Canada Services Inc. is a trustworthy partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing visa, passport, PIO, OCI and consular applications.

Applicants are solely responsible for the application(s) they submit. Any false or misrepresentation of facts, incomplete or invalid supporting documents will have a direct bearing on the decision carried out by the High Commission/Consulates General of India. Applicants are required to submit their applications as per Consular jurisdiction.

Visa Services

Passport Services

OCI Services

Courier delivery of passport

BLS Service Charges & Value Added Services

How to apply

Notifications from Consulate

Visit our Centre

• Types of OCI

General Links

• Book Your Appointment
• Track your Application

Contact Info

Phone number:

• Ottawa : 6134169877
• Montreal : 5144478499
• Toronto : 6478464077
• Brampton : 2894981320
• Winnipeg : 2048001550
• Surrey : 7785087411
• Edmonton : 5874040311
• Calgary : 5873300622
• Vancouver : 7786524855
• Mississauga : 2898043637
• Halifax : 9027006980
• Regina : 3069935509

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