travelling to japan from australia

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Embassy of Japan in Australia

Current procedure of entry into Japan (Requirements & Visit Japan Web)

Once you have registered, you can use the QR codes from the service instead of paper forms as part of the procedures to enter Japan. This service is for both international travelers and Japanese citizens. For any issues using Visit Japan Web, see the  instruction manual  or make an  inquiry directly . To enter Japan from the 29th of April, please enter with a  valid visa  and passport​  OR  a  visa exempt  passport. We recommend the use of Visit Japan Web  to assist with your customs and immigration declaration procedures.  

Ministry of Health, Labor and Welfare Call Center  ( COVID-19 Border Measures) + 81 3 3595 2176   English, Chinese, Korean, Japanese (9:00-21:00 daily)  

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Planning a trip to Japan? Here's what you need to know

From mid-October, Australians will once again be able to travel to Japan without a visa or tour group.

It's great news for Australians who have been waiting to travel to Japan after the pandemic.

But there are some important things to consider if you're planning a trip to Japan yourself.

Here's what you need to know.

How Japan's border restrictions are changing

From October 11, Japan is making several important changes to its border controls .

To break it down for you, the key points are:

• Tourists from Australia (and other countries with visa exemptions) can now travel to Japan without a visa;
• Tourists no longer required to travel on package tours;
• Travellers are no longer required to return a COVID-19 test on arrival unless they are suspected of being infected with COVID-19; and
• There is no longer a cap on daily arrivals to Japan. Previously, Japan was only allowing 50,000 entrants per day.

What documents do you need to enter Japan?

To enter Japan, you will need to provide a valid COVID-19 vaccination certificate with at least three doses or provide proof of a negative COVID-19 test taken within 72 hours prior to departure . 

It's important to note that rapid antigen tests are not accepted — you will need to take an approved test, such as a PCR.

You will also need to fill out a COVID-19 questionnaire as part of Japan's quarantine procedures. 

Japan's authorities recommend you upload your documents and fill out the questionnaire using the 'Fast Track' pre-application system and MySOS app .

When you're in Japan, you can simply open the app your phone to show quarantine officials.

"That's got your medical history. You show that app and it's all very efficient and done very smoothly," says Anthony Luxton, a Japan-focused travel agent in Kingscliff, New South Wales.

Do I need to wear a mask?

In Japan, you'll be expected to wear a mask when you can't social distance.

"Japan is still very conservative in terms of its approach to its pandemic and the virus," Mr Luxton says.

"Mask wearing is a must and social distancing is a must and hand-sanitising and temperature checks are everywhere."

Some restaurants will also enforce social distancing by physically separating diners.

"In restaurants themselves, you [may] have protectors between you and your partner. You can't simply sit and have a meal one-on-one, there is a plastic protector separating you," Mr Luxton says.

If you're planning a trip to a theme park or other major attraction, keep in mind that it might be harder to a purchase a ticket than before the pandemic.

"There's a lot of things that aren't the same: the frequency of some of the transfer services, and entries into the major theme parks [because] they're limiting pre-purchasing of tickets and controlling numbers," Mr Luxton says.

Is it expensive to travel to Japan now?

Japan is a relatively affordable travel destination, but flights are more expensive now than they were pre-COVID.

Mr Luxton says to expect to pay at least $1,700 for return flights from Sydney or Melbourne to Tokyo in coming months. However, there are often cheaper deals available on budget carriers.

"Even though more capacity comes on, pricing seems to creep up," he explains.

"[The airline industry] has to regain a lot of lost territory. There are other factors at play too, fuel prices and so on."

The good news is that once you're in Japan, you'll find your wallet stretches more than it would back home.

"The value for money is fantastic, no question," Mr Luxton says.

While Japan is a relatively cheap destination to start with, Australians might also benefit from the weak yen . 

Each Australian dollar is now worth over 90 yen , a higher rate than at nearly any time in the last five years.

What to do in Japan

Whether you want to experience the hustle and bustle of Tokyo, stroll through the ancient capital of Kyoto or visit Japan's famous ski slopes, there's plenty on offer for tourists.

Japan is now entering autumn, which is a great time to explore the outdoors, Mr Luxton says.

"The country is ablaze in colour and the Japanese are great nature lovers," he explains.

"That rolls into the winter season, and there are quite a few Australians who are so keen to get [to Japan's ski slopes] because they haven't been for the last two seasons.

"The ski seasons in Japan have been brilliant [in recent years]."

The peak travel season is spring, from March to May. During spring, the weather is mild, and tourists can see Japan's famous cherry blossoms in bloom.

"It's a wonderful country to visit as the seasons roll on."

"It keeps offering different reasons [to travel] … it's very attractive from that point of view," Mr Luxton says.

Where you can get the latest travel information for Japan

• Embassy of Japan in Australia
• SmartTraveller Japan  
• Information about current border measures from Japan's Ministry of Health, Labour and Welfare

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Latest update

Exercise normal safety precautions in Japan.

Higher levels apply in some areas.

Japan (PDF 460.84 KB)

Asia (PDF 2.21 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 110 or contact the local police at the nearest police station.

For Tokyo English-speaking Police, call 3501 0110 (Monday to Friday 8:30am to 5:15pm).

Advice levels

Reconsider your need to travel to the restricted areas near the Fukushima Dai-ichi nuclear power plant.

• Japan is prone to earthquakes and tsunamis. Japanese authorities have detailed plans to respond to natural disasters. In an earthquake, follow the advice of local authorities and emergency signage. Move to higher ground immediately if you're in a coastal region after a major earthquake. Check the  Disaster Prevention Portal  for more information.
• All major disaster warnings are published by the  Japan Meteorological Agency . We recommend downloading  NHK’s smart phone application  to keep up to date with a natural disaster or other emergency alerts.
• A series of earthquakes occurred in Ishikawa Prefecture in Central Japan on and after 1 January 2024. Some infrastructure may remain impacted. Follow the advice of local authorities if travelling to affected areas. 
• Regional tensions and the security situation, including with North Korea, could worsen with little warning. Tensions, which may affect Japan, could arise because of missile tests by North Korea. For advice see Japan's  Civil Protection Portal Site .
• Japan has a low crime rate. Petty theft can happen, like bag snatching at popular tourist attractions. There's a risk of crime in bars and nightclubs. Crimes include overcharging, credit card fraud, forced withdrawal of large amounts of cash at ATMs, drink spiking and assault. Avoid taking large amounts of money and be vigilant in carrying your debit/credit card) when in bars or clubs and at parties.

Full travel advice: Safety

• Japan has strict rules about bringing medicine into the country, including some ingredients in ADHD and cold and flu medication. If you plan on bringing in medication, check if it's legal before you travel. See the Ministry of Health, Labour and Welfare website for more information.
• Restricted zones exist around the Fukushima Dai-ichi nuclear power plant. The 2011 earthquake caused the release of lethal radiation. Radiation levels in most parts of Japan, including Tokyo, are within the normal range.
• Medical facilities are of a high standard. You can find English-speaking medical staff in most major cities. You may need to pay upfront before you're treated.

Full travel advice: Health

• You must carry your passport (or Japanese residency card) with you at all times.
• Don't use or carry illegal drugs. Authorities can charge you if they find trace amounts of illegal drugs in your blood or urine.
• Japanese family law, including divorce and child custody, is very different to Australian law. For example, joint custody of a child after divorce is not a legal option, and there are limits to access for a non-custodial parent. The Family Courts in Japan generally consider that it is in a child's best interests for them to remain in their "usual place of residence". Courts, therefore, usually give sole custody to the parent who has taken care of the child most recently. If you're involved in custody or other family disputes, it is important to seek legal advice about your options both in Japan and in Australia. We have produced some  general information about custody, child abduction and parental rights.
• Some employment agents mislead and encourage foreigners to work in Japan without the correct paperwork. If you want to work in Japan, verify the work offered and get the correct visa. Get legal advice before signing a contract.
• Japan has strict alcohol laws. The legal drinking age is 20. It's illegal to drive with any alcohol in your bloodstream. Allowing someone who has been drinking to drive is also illegal. Laws restrict alcohol consumption in specific areas on certain days, such as in Shibuya around Halloween night (31 October) and New Year's Eve. Smoking on the street is illegal in Tokyo and some other cities.

Full travel advice: Local laws

• Australians are eligible for Japan's visa exemption scheme for short-stay tourism and business travel. You don't need a visa to travel to Japan for up to 90 days. Entry and exit conditions can change at short notice. It is your responsibility to verify visa requirements from the nearest embassy or consulate of Japan.
• If you're travelling for any other reason, contact your nearest Japanese embassy or consulate to check if you need a visa, especially if you plan to work in Japan. Penalties may apply if you work in Japan on a tourist visa.
• It's dangerous to climb Mount Fuji from September to June.
• You can drive for up to 1 year with an Australian driver's licence and an International Driving Permit. If you're staying longer, you will need to obtain a local licence. Heavy snowfalls and ice in winter can make driving dangerous. It's illegal to drive with  any  alcohol in your bloodstream. 

Full travel advice: Travel

Local contacts

• The Consular Services Charter details what we can and can't do to help you overseas.
• For consular help, contact the Australian Embassy in Tokyo   or the Consulate-General in  Osaka .
• To stay up to date with local information, follow the Embassy’s social media accounts

Full travel advice: Local contacts

Full advice

Terrorism is a threat worldwide.

Japan has security measures in place at key facilities, such as:

• public transport
• public event venues
• entry ports

More information:

• Terrorist threats

Regional Threats

Regional tensions and the security situation, including with North Korea, could worsen with little warning. Tensions, which may affect Japan, could arise because of missile tests by North Korea. 

The Japanese Government has confirmed an increase in missile launch activity from North Korea towards Japan. At times, 'take shelter' alerts have been issued in some parts of Japan.

To stay safe:

• be alert to developments
• review the  Civil Protection Portal Site  advice from the Japanese Cabinet Secretariat for National Security Affairs and Crisis Management
• follow the instructions of local authorities
• check  NHK World  for the latest information

Japan has a low crime rate. Petty theft can happen, like bag snatching at popular tourist attractions from time to time.

There's a risk of crime in bars and nightclubs, especially in the Roppongi and Shinjuku (Kabuki-cho) entertainment areas of Tokyo. Both men and women have been targeted. You may be targeted with:

• overcharging
• fraudulent credit card charges
• forced withdrawal of large amounts of cash at ATMs
• drink spiking
• illegal drugs

You may be served drinks with higher alcohol content than normal. Some victims have woken in unknown places and discovered high credit card charges. Other victims have been taken to ATMs and forced to withdraw a large sum of cash while under the effects of drink spiking.

In these situations, you may find it hard to get a police report for your bank and travel insurer.

• never leave your drink unattended, and be cautious of accepting drinks from strangers or recent acquaintances
• don't take large amounts of cash to parties, bars, clubs or entertainment districts and be vigilant in carrying your debit/credit card
• Partying overseas

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. 

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media. 

More information:   

• Cyber security when travelling overseas  

Mountain climbing and trekking

Trekking and mountaineering can be dangerous. Register your plans with local police before you go into the mountains, and take an emergency locator beacon with you.

Every year, a number of people die while trying to climb Mount Fuji.

Japanese Emergency Services warn against climbing from September to June when it's most dangerous. Check the  official Mount Fuji Climbing website  for each trail's climbing season dates.

Check your travel insurance covers you for extreme activities, such as mountain climbing.

Hikers and other travellers may encounter bears in parts of rural Japan. There have been incidents of fatal bear attacks. Some prefectural governments provide  safety advice  regarding bears. 

If you plan to hike or camp in rural and mountainous areas of Japan:

• follow local  safety advice  and pay attention to
• warning notices

Snow sport safety

Back-country skiing (off-piste) and snowboarding is dangerous in most parts of Japan. You should stay within the boundaries of the ski resort. 

Take an emergency locator beacon with you if you plan to explore other areas of the mountains.

Many travellers have suffered serious head injuries they could've prevented by wearing the right equipment.

Check your insurance policy covers you for snow sports.

Local ski resorts govern rules in each ski region. You can be arrested and detained for unruly behaviour.

If you're skiing in Japan:

• use a helmet and protective gear
• learn local rules and get weather updates from your hotel, a local tourism centre or the local ski resort
• obey local ski region rules
• only visit areas that local authorities mark as safe
• know what your travel insurance policy covers you for

Climate and natural disasters

A series of earthquakes occurred in Ishikawa Prefecture in Central Japan on and after 1 January. Some infrastructure may remain impacted. Exercise caution and follow local authorities' advice if travelling to affected areas. 

Japan experiences natural disasters and severe weather , including:

• volcanic eruptions
• earthquakes

In an emergency, consular help may be severely limited.

Be prepared to deal with emergencies by:

• maintaining a basic emergency supply kit
• securing your passport in a safe, waterproof place
• follow the advice of local authorities, emergency services and local media updates. Make sure you react to any evacuation orders.

Disaster preparation

The Japan National Tourism Organization provides disaster preparation  Safety Tips  for visitors to Japan and other useful emergency information.

In any emergency or crisis, it's important to keep in contact with family and friends if possible.

The following stations broadcast emergency information in English:

• US Armed Forces station (810 AM)
• Inter FM (76.1 FM) in Tokyo

Japanese public broadcaster NHK provides a free smartphone app , which can be set to receive emergency notifications in English. This includes earthquake, tsunami, volcanic eruption, typhoon, and missile warnings.

If there's a natural disaster:

• follow local authorities' advice
• react to any evacuation orders
• monitor the media, other local information sources, and the  Global Disaster Alert and Coordination System
• keep in contact with family and friends

Earthquakes and tsunamis

There's a constant risk of earthquakes and tsunamis.

The Japan Meteorological Agency  provides information in English about earthquakes and tsunamis.

Know the dangers of a major earthquake and the emergency plan information in your area. Know where your local shelter is. This information is available from local or prefectural government offices, such as the  Tokyo Metropolitan Government Disaster Prevention .

Local authorities are responsible during a crisis for helping people living or travelling within their jurisdictions.

If there's an earthquake:

• follow the advice of local authorities
• check the  Japan Meteorological Agency  for earthquake and tsunami information
• move to higher ground straight away if you're in a coastal region

Typhoons and severe weather

The typhoon season is from May to November, with most activity between July and September.

Local authorities broadcast current typhoon information through the local media and the Japan Meteorological Agency website.

If there's a typhoon approaching:

• check the latest typhoon information from the  Japan Meteorological Agency’s  website
• be alert to landslide risk areas

If there is heavy rain, stay indoors. If necessary, evacuate to a place on the second floor or higher.    Find out the location of your nearest evacuation shelter and move there when safe to do so.

Keep away from areas with:

• steep hills at risk of landslides
• flooded streets

Be careful of fallen electrical lines.

Japan has 110 active volcanoes.

The Japan Meteorological Agency  has a list of the latest volcano warnings.

If you plan to visit a volcanic area:

• be aware of alert levels, which can change at short notice

Winter weather

Parts of Japan experience heavy snowfalls and extremely low temperatures in winter.

Conditions can change suddenly.

Each year, people are injured or killed in snow-related incidents, including:

• motor vehicle accidents
• ice falling from roofs
• prolonged exposure to extreme cold
• ski accidents

Walking alone or under the effects of alcohol, or straying from marked trails, can be fatal.

Avalanches are common and heavy snowstorms can create deep powder snow drifts.

Travel insurance

Get comprehensive travel insurance before you leave.

Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.

If you are travelling while pregnant, confirm that your policy covers both your pregnancy and your baby in the event of a premature birth. Medical services for premature babies can cost over $A 150,000. See the  advice for pregnant travellers  page for more information.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition.

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare, or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

Different environments, unfamiliar customs and language barriers may worsen existing mental health conditions. They may also trigger new issues.

Mental health treatment and services can differ to those in Australia.

If you need counselling services in English while in Japan:

• call TELL Lifeline (+81 3) 5774 0992
• call TELL Counselling (+81 3) 4550 1146
• General health advice
• Healthy holiday tips  (HealthDirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

Japan has strict rules about bringing medication into the country. This affects both medication imports and medication you carry for personal use.

There are 4  categories (PDF 250 KB) of medicine. These are:

• psychotropic

You may need a permit or certificate to take medication into Japan. This will depend on the medication's classification, name and quantity.

Some medication is banned, including:

• the stimulant dexamphetamine, used to treat ADHD
• pseudoephedrine, found in some cold and flu tablets

Authorities could detain you if you're found with them.

For narcotic medications, including codeine, morphine and oxycodone, apply for a Narcotic Certificate. If you don't have this certificate when you enter Japan, authorities may confiscate the medication.

If you plan to bring medication, check if it's legal in Japan. Take enough legal medication for your trip. See the  Ministry of Health, Labour and Welfare  for more information.

Carry a copy of your prescription and a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use
• Bringing medication into Japan

Health risks

Restricted areas exist around the Fukushima Dai-ichi nuclear power plant. The 2011 earthquake caused the release of lethal radiation. Radiation levels in almost all parts of Japan, including Tokyo, are within the normal range.

Monitor advice by the Japanese Government . There are ID checks points into the Restricted Areas . Do not enter without permission.

The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) provides details on radiation in Japan. ARPANSA has assessed the radiation levels in most parts of Japan, including Tokyo, to be within the normal range.

• Ministry of Health, Labour and Welfare
• Ministry of Economy, Trade and Industry
• Nuclear Regulation Authority

Insect-borne diseases

Japanese encephalitis can occur in Japan's rural areas. Get vaccinated against Japanese encephalitis before you travel.

To protect yourself from disease:

• make sure your accommodation is insect-proof
• use insect repellent
• wear long, loose, light-coloured clothing

Measles and rubella

Measles and rubella cases have been reported in Japan in recent years.

Make sure your vaccinations are up to date before you travel.

• Infectious diseases
• Measles immunisation service
• Rubella immunisation service

Medical care

Medical facilities.

Medical facilities are of a high standard. You can find medical facilities with English-speaking staff in most major cities, however, you may have difficulties finding English-speaking medical staff in some parts of Japan.

Medical care in Japan can be expensive. You may need to pay up-front or give a guarantee that you'll cover costs before you're treated.

The Japan National Tourism Organization lists hospitals with English and other foreign language-speaking staff.

There are many hospitals with decompression chambers in areas where diving is popular.

Medical information for Japan

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you within the scope of our  Consular Services Charter , but we can't get you out of trouble or out of jail.

See the  Australian Embassy Tokyo website  for more information about arrests in Japan.

Be aware that you won't be allowed to make a phone call if you are arrested in Japan. You can also be detained for up to 23 days without any formal charge.

Authorities can arrest and charge you if they find trace amounts of illegal drugs in your blood or urine.

• Carrying or using drugs
• Tokyo Metropolitan Government

Japanese family law, including divorce and child custody, is very different to Australian law. For example, joint custody of a child after divorce is not a legal option, and there are limits to access for a non-custodial parent. The Family Courts in Japan generally consider that it is in a child’s best interests for them to remain in their “usual place of residence”. Courts therefore usually give sole custody to the parent who has taken care of the child most recently.

If you're involved in custody or other family disputes, consult a lawyer before you leave Australia or if you are already in Japan. We have produced some general information about custody, child abduction and parental rights. 

Australia and Japan are both parties to The Hague Convention on the Civil Aspects of International Child Abduction.

If you're concerned that your child has been wrongfully removed to or detained in Japan, contact the Attorney-General's Department in Australia.

• Travelling with children

Employment law

Some employment agents may mislead and encourage foreigners to work in Japan without:

• the correct visa
• financial arrangements in place

This could leave you open to exploitation and prosecution.

Authorities have arrested Australians for working in the entertainment industry while in Japan on tourist visas.

If you want to travel to Japan for work:

• check the true nature of the work offered
• get the correct visa before arriving in Japan
• get legal advice before signing any contract

Living or working overseas

Police powers

Police can stop you on the street, demand identification and search you and your belongings.

If you're in a public place, police can seize:

• knives longer than 5.5cm, including blades and penknives
• any other weapons or things you could use as weapons
• any item they reasonably suspect you stole or have unlawfully

If they find any of these items on you, it’s likely that police will detain you.

If you're arrested, police can detain you for up to 23 days without charge, including for offences you might think are minor. Police might hold you for weeks or months while they investigate and undertake legal proceedings.

The initial police interview could last several hours. Police might record it in writing rather than electronically.

Under Japanese law, you can:

• remain silent
• access legal representation
• have an interpreter provided

However, in Japan police can question you without your lawyer present.

English interpreters may be substandard. Get a  list of English-speaking lawyers around Japan from the Australian Embassy website.

If you're visiting Japan short-term as a tourist or for business, you must always carry your passport.

If you live in Japan, you must always carry your residence card.

It's illegal to:

• buy or drink alcohol if you're under 20 years old
• drive with any alcohol in your bloodstream
• allow someone under the influence of alcohol to drive a vehicle in which you're a passenger

The following activities are also illegal:

• importing or possessing firearms or other weapons without a permit
• smoking on the streets in some parts of Tokyo and other cities
• using UHF-CB radios (walkie-talkies) that don't meet Japanese standards, such as those purchased outside Japan
• resisting arrest or other actions that obstruct an official's duties
• flying a drone without a permit in many areas of Japan. Strict regulations apply under aviation laws
• having illegal drugs in your body (detected by urine testing).

Penalties for serious crimes, such as murder, include the death penalty.

Other sentences can include:

• heavy fines
• lengthy jail terms with hard labour
• deportation

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law

Dual citizenship

Japan recognises dual nationality until the age of 20, after which the dual national must decide which nationality to retain.

• Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

Australians are eligible for Japan's visa exemption scheme for short-stay tourism and business travel.

You don't need a visa if you're visiting for less than 90 days:

• as a tourist
• for a business trip or conference
• to visit friends and family

After entering under the visa exemption scheme, entry status cannot be changed to another visa status without departing and then re-entering Japan with the appropriate visa, such as a spouse, work, or study visa.

See the  Embassy of Japan in Australia website  for more information (including eligibility and required documents). 

See the Ministry for Health, Labour and Welfare and the Ministry of Foreign Affairs websites for full details on entry requirements. 

More information

• Immigration Bureau of Japan  (Government of Japan)
• Customs and Tariff Bureau of Japan  (Government of Japan)

Border measures

If you're transiting through Japan and your onward flight is leaving from a different airport, you must enter Japan. In order to transit between airports you will need to meet the entry requirements detailed above.

Please confirm any questions about transit directly with your airline.

Other formalities

You'll be photographed and fingerprinted electronically when you arrive, even if you're a permanent resident in Japan. If you refuse, immigration officers could deny you entry.

Travellers aged under 16 years, or who hold a diplomatic or official visa, are exempt.

If you'll be staying in Japan long term, you will need to register your details with the  Immigration Bureau of Japan  before arriving. Once you present the correct landing permission, you'll get a residence card. You must always carry it with you.

Ministry of Internal Affairs and Communication

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• in Australia, contact the Australian Passport Information Service .
• if you're overseas, contact the nearest Australian embassy or consulate .

If you lose your passport while travelling in Japan, try retracing your steps. Lost items are often handed into hotels, shop owners, train stations and police boxes.

It's important to look after your passport carefully. Passports that have gone through a washing machine or exposed to heavy rain will likely need to be replaced. 

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers. 

More information:  

• LGBTQIA+ travellers  

The Japanese currency is the Yen (JPY).

No restrictions apply to bringing foreign currency in or out of the country. Declare all amounts more than JPY 1 million or equivalent, when you arrive or leave. This covers all forms of currency, not only cash.

Cash is preferred in most places, but cards are becoming more widely used, especially in major cities.

Hotels accept major credit cards. Credit cards are still not widely accepted outside major cities.

Some ATMs at banks and convenience stores don't accept foreign cards.

Ask your bank if your cards will work in Japan.

Local travel

Check the  Japan National Tourism Organization  for emergency updates in English. The site also has advice on safe and hassle-free travel in Japan.

Fukushima and surrounding areas

There are some restricted areas around the Fukushima Dai-ichi nuclear power plant. This is due to the 2011 earthquake that resulted in the release of lethal radiation. The Japanese Government specifies these areas.

If you must stay overnight in restricted areas, ask local authorities for advice on how to minimise health risks.

Monitor and follow the advice from local authorities.

• Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)

Travelling in Japan with a Disability

Japan has a number of resources available online with tips and advice on travelling around Japan as a tourist with a disability.

• Japan Travel – Traveling with a disability
• Japan Accessible Tourism Center
• Accessible Travel Japan
• Advice for travellers with a disability

Driving permit

To drive in Japan, you must hold either:

• a valid Japanese driver's licence, or
• a valid International Driving Permit (IDP) and a current Australian driver's licence

After 365 days, you need to get a Japanese licence.

Get your IDP before leaving Australia.

• Driving in Japan
• Tokyo Metropolitan Police Department

Road travel

Roads and vehicles are mostly well-maintained and traffic is orderly.

Vehicles travel is on the left-hand side like in Australia. In Japan it's illegal to drive with any alcohol in your bloodstream.

Heavy snowfalls and ice in the winter can make driving dangerous, especially if you are unaccustomed to driving in these conditions. Ensure your vehicle has the necessary equipment, including snow tyres, chains, and a dig-out kit.   More information:

Driving or riding

Motorcycles

Check your travel insurance policy covers you for riding motorbikes.

Always wear a helmet.

It's safe to use taxis in Japan.

Taxi drivers usually open and shut the rear passenger doors remotely.

Public transport

Japan has modern and reliable rail and bus services.

Transport and getting around safely

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Japan's air safety profile with the Aviation Safety Network.

Passenger ferries depart from Tokyo (Yokohama) to many destinations across Japan as well as Asia.

Several international cruises stopover in Japan.

• Going on a cruise

Japan National Tourism Organization (JNTO)’s Tourist Information Center accepts telephone enquiries 24 hours a day. Call (+81 3) 3201 3331.

Contact your provider with any complaints about tourist services or products.

You can also contact the National Consumer Affairs Center of Japan’s Consumer Hotline for Tourists. Call (+81 3) 5449 0906 from Monday to Friday 10am to 4pm, excluding national holidays.

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

For Tokyo English-speaking Police, call (+81 3) 3501 0110 (Monday to Friday 8:30am to 5:15pm).

Always get a police report when you report a crime.

If a report is hard to get, seek advice from a lawyer or the English-speaking Police.

Your travel insurer should have a 24-hour emergency number.

Mental health services

Call  TELL Lifeline  services in English (+81 3) 5774 0992.

Call  TELL Counselling  services in English (+81 3) 4550 1146.

Living in Japan

English information on living in Japan is available from the:

• Japanese Cabinet Office
• Council of Local Authorities for International Relations
• Tokyo International Communications Committee

In Tokyo, for advice from the  Foreign Residents' Advisory Centre , call (+81 3) 5320 7744.

Consular contacts

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

For consular assistance, contact the Australian Embassy in Tokyo or Australian Consulate-General in Osaka .

Australian Embassy, Tokyo

2-1-14 Mita, Minato-ku

Tokyo 108-8361

Phone: (+81 3) 5232 4111

Fax: (+81 3) 5232 4057

Website: japan.embassy.gov.au

Email: [email protected]

Facebook:  Australian Embassy Japan

Instagram:  @australianinjpn

X:  @AustraliaInJPN

Check the Embassy website for details about opening hours and any temporary closures.

Australian Consulate-General, Osaka

16th Floor, Twin 21MID Tower

2-1-61 Shiromi, Chuo-ku

Osaka 540-6116

Phone: (+81 6) 6941 9271 or (+81 6) 6941 9448

Fax: (+81 6) 6920 4543

Website: japan.embassy.gov.au/tkyo/location_osaka.html

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

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Travelling to Japan from Australia: Everything you need to know

Aussies can once again visit Nippon but under one strict condition.

This article may contain links from our affiliate and advertising partners. When you click on them, or share this content, we may earn a commission.  Learn more

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It's becoming way easier to travel to Nippon.

Can Australians go to Japan?

Yes. And from October 11, visitors will no longer have to book their flights and hotels through a travel agency. 

Do I need a visa to go to Japan?

Not if you have an Australian passport. Again, this kicks off from October 11.

What sort of identification is required in Japan?

This is not one of those countries where can dump your passport in the hotel room safe after you arrive. It’s advised that you carry it with you at all times. That said, it is one of the safest countries in the world to do so.

What is the best time of year to go to Japan?

It’s a more a case of when is the best time not to go to Japan. Typhoon season is from May to November is the broad warning but it all depends on your planned activities. The cherry blossom blooms from late March to mid April and it’s a skiers paradise from mid January to early April.

Does it get cold in Japan?

The fact that it has hosted a winter Olympics (Nagano 1998) should answer that question. Remember it’s a northern hemisphere nation so the season are opposite to ours and in Tokyo from December to March, the high temps barely nudge double figures celsius. 

How long does it take to fly to Japan?

From Sydney, a flight to Tokyo averages just under 10 hours.

What can’t I take into Japan?

According to Australian government advice site Smart Traveller , “Japan has strict rules about bringing medicine into the country, including some ingredients in ADHD and cold and flu medication. If you plan to bring medication, check if it's legal before you travel.” Also be careful about what you ingest in the lead up to travel as authorities can charge you if they find trace amounts of illegal drugs in your blood or urine.

What’s the legal drinking age in Japan?

Twenty. Not 18. While you’re at it’s illegal to drive with any alcohol in your bloodstream and allowing someone who has been drinking to drive is also illegal. 

Do you need to quarantine in Japan from Australia?

Travellers from Australia whose vaccinations are up to date, have received a booster and can present a vaccination certificate don't need to quarantine, isolate or complete additional testing on arrival. That said, requirements are changing constantly, so check the Ministry of Foreign Affairs website .

Do you need to have a Covid test before going to Japan?

From September 7, 2002, no pre-arrival PCR tests are required if you have three shots of an approved vaccine.

What Covid documentation is required to get into Japan?

According to Smart Traveller, “You'll be required to make a “Written Pledge” and may be asked to install MySOS, a video call and location-based app, onto your smart phone upon arrival. This will be used for contact tracing purposes. You must also complete a health questionnaire from the Ministry of Health, Labour and Welfare prior to travelling to Japan. The completed questionnaire generates a QR code that you will need to present on arrival.  This is in addition to the aforementioned Covid vaccine certification and valid passport.

Do you need travel insurance for Japan?

Yes, yes and yes. Medical costs can be extremely high for visitors.

Besides Covid are any other vaccinations required?

If you’re going to be in rural areas, get a shot for Japanese encephalitis and ensure your measles and rubella vaccinations are up to date. It’s a small risk but not one worth taking.

What is the currency of Japan?

Japan’s currency is the yen - A$100 equals approximately 9400 yen.

Can you haggle in Japan?

Best not to. Some sections in Osaka are cool with it and if you’re spending massive amounts at department stores but generally no.

For more handy etiquette tips so you don’t make a goose of yourself in Japan click here and here .

See also:  

• A first timer’s guide to onsen etiquette
• Never do this with soy sauce! A Japan food guide
• 9 train travel tips for navigating Japan

David divides his time between travelling and stand up comedy. His favourite destinations encompass both and he has performed in London, New York and Las Vegas. Sometimes even on stage. He chafes in polyester, can handle no more than two martinis and his safe word is degustation.

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Travelling to Japan from Australia: everything you need to know

Visiting Japan from Australia is possible once again. Whether you’re drawn to Japan for its world-class cuisine, culture and arts or impressive ski slopes – we've assembled this guide to help you prepare. Learn all you need to know about border restrictions, vaccination requirements, mask-wearing and more.

23 February 2023 • 4 min read

Your guide to planning Japan travel

Prior to the pandemic, Japan was one of the most popular destinations for Australians , with more than half a million travellers annually experiencing the rich cultural heritage of the Land of the Rising Sun.

While COVID-19 hampered travel plans for several years, the country is open again and travelling to Japan from Australia is back on the agenda. Here, we cover what you need to know about visiting Japan, including border restrictions, vaccination requirements, mask-wearing and more to keep you safe while abroad.

Visiting Japan from Australia is back on the travel agenda

If you’ve been wondering “Can I travel to Japan from Australia yet?” you’ll be happy to know that this popular tourist destination is once again open to the world.

So, whether your Japan travels from Australia will immerse you in the country’s intriguing history, excite your tastebuds with mouth-watering cuisine, or get your adrenaline racing on some of Asia’s finest ski slopes, it’s time to prepare for your trip!

Can Australians travel to Japan again?

Yes! Not only is travelling to Japan from Australia a top priority for many travellers, but you can do so without most of the previous restrictions. As of 11 October, the Government of Japan peeled back a number of measures to make it easier to enter and enjoy the country:

• Daily traveller caps lifted (previously 50,000 entrants per day).
• Visa-free travel reinstated to visitors from select countries, including Australia.
• Travellers are free to book their own flights and accommodation (no longer necessary to buy a packaged tour).
• Testing for COVID-19 both pre-flight and upon arrival at the airport have been scrapped for those with a valid vaccination certificate.

Is it safe to travel to Japan from Australia due to COVID-19?

While generally it is safe to travel to Japan from Australia, it’s important to be aware that COVID-19 is still circulating in the country, particularly in busy metropolitan areas.

The Japanese population managed to avoid a major surge in COVID cases for the first two years of the pandemic, but at the start of 2022 it experienced a significant increase in cases. This was brought under control in the following months, before cases increased once again towards the end of 2022.  

While COVID is present in increased numbers, it’s important to practise good hygiene, follow the local health authority’s advice and stay away from others if you feel unwell. 

What Australians travelling to Japan need to enter the country

Despite the lifting of most restrictions, there are still border rules you must abide by when visiting Japan from Australia.

You will need to provide a valid COVID-19 vaccination certificate (i.e. three or more doses) or show proof that you have returned a negative COVID-19 test which was swabbed within 72 hours of your flight’s departure – approved tests only, no rapid-antigen tests.

Australians travelling to Japan will also need to fill out a COVID-19 questionnaire , and the government recommends you download the MySOS app (or use the website) and use the Fast Track service to streamline your entry into Japan.

COVID-19 rules and restrictions for Japan travel

While Japan has lifted most of its emergency pandemic measures, COVID-19 remains a risk throughout the country and mask-wearing is the norm. Some local areas may also be enforcing their own COVID-19 restrictions, so stay on top of the latest news for where you plan to travel and always follow the local health advice.

Also note that Japan has strict rules around the type of medication you can bring into the country – whether or not it is related to COVID-19. Some cold and flu medications, for example, as well as ingredients in ADHD medication may be banned from entering the country.

If you plan to pack medications for your Japan travels from Australia, make sure you check advice from the Ministry of Health, Labour and Welfare of Japan before leaving.

Safety advice for Australians travelling to Japan

When you travel to Japan from Australia, there are some additional health and safety warnings you should know about – beyond pandemic-related measures.

Japan is susceptible to earthquakes and tsunamis, with the most activity occurring between July and September. Be sure to check travel alerts regularly to stay across forecasted weather events or warnings.

In winter the country can also experience heavy snowfall and low temperatures. It's these weather conditions we have to thank for Japan’s impeccable ski resorts, but Australians travelling to Japan take note: always wear protective gear and only visit safe areas when travelling for skiing and snowboarding.

The effects of the Fukushima Dai-ichi nuclear power plant disaster in 2011 are ongoing, and there exists a large Exclusion Zone that is still exposed to high levels of radiation. While many parts of the region remain restricted, there are dedicated tours you can book. Make sure you do your own research into the potential short- and long-term health impacts of visiting this area.

Finally, be aware that Japanese encephalitis is active in certain rural parts of the country, and outbreaks of both measles and rubella have been reported in recent years. Make sure your vaccinations are all up to date before visiting Japan from Australia.

Travel insurance, particularly a policy with COVID benefits , can give you peace of mind when travelling to Japan from Australia. Before heading overseas, find out more about Medibank's travel insurance .

COVID-19 Travel Insurance Benefits and inclusions

Whether you're planning a trip within Australia, or heading overseas, our COVID-19 travel insurance benefits can help you relax and enjoy your much needed break. 

https://www.smartraveller.gov.au/destinations/asia/japan

https://www.bousai.metro.tokyo.lg.jp/book/pdf/en/01_Simulation_of_a_Major_Earthquake.pdf

https://blog.japanwondertravel.com/report-of-fukushima-exclusion-zone-tour-from-tokyo-10784

Important things you should know:  Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the  Combined FSG/PDS  to decide if this product is right for you. For information on the Target Market and  Target Market Determinations , visit  medibank.com.au/travel-insurance/help/

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Find cheap flights to Japan from $323

This is the cheapest one-way flight price found by a kayak user in the last 72 hours by searching for a flight from australia to japan departing on 11/7. fares are subject to change and may not be available on all flights or dates of travel. click the price to replicate the search for this deal., search hundreds of travel sites at once for deals on flights to japan.

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Good to know

Faqs - booking japan flights, do children have to use child car seats to travel from the airport in japan.

Whether you’re catching a taxi or hiring a car, you'll need to abide by Japan’s child car seat laws. Children up to the age of six must use a child car seat appropriate for their age and size. Most airlines allow parents to bring child car seats for free, but you’ll need to double-check this with your carrier and let them know how many car seats you intend to bring.

Which airport should I fly into to visit Miyajima?

If you’re keen to meet the deer population and see Miyajima’s famous Torii gate, your most convenient airport will be Hiroshima (HIJ). While there aren’t any direct flights from Sydney to Hiroshima, you should find plenty of single-stop itineraries featuring short stopovers at airports like Taoyuan Airport (TPE) and Tokyo Haneda (HND).

Which airport is convenient for visiting Jigokudani Monkey Park?

If you’re keen to see macaques bathing in the hot springs of Jigokudani Monkey Park, a convenient airport is Shinshu-Matsumoto Airport (MMJ). From there, you can hire a vehicle or take a bus or train to Nagano and then on to the monkey park. Though it is further afield, some travellers prefer to fly into Tokyo and then catch the Shinkansen to Nagano Station.

Which airport is close to Nishiyama Onsen Keiunkan?

If you’re heading to the oldest hotel in the world, convenient airports are Shinshu-Matsumoto and Shizuoka Airport (FSZ). These hubs are ideal if you intend to hire a car. If you’d rather use Japan’s famous rail system, it may be more convenient to fly into one of Tokyo’s airports.

Which airport should I choose to visit Tokyo?

As the capital and the largest city in Japan, Tokyo is the country’s international gateway. Tokyo has two international airports, Haneda and Narita. Haneda Airport (HND) is smaller, located just outside of downtown Tokyo, whereas the larger Narita Airport (NRT) is approximately 60 km outside the city. Whilst the Narita Airport is the biggest in the city and receives the most flights and often has the cheapest options of flights, passengers flying into this airport must consider a journey of around 1h 30min by train to get to and from the airport. Costs of train tickets, as well as possible taxi fares, are also exponentially higher. However, the Haneda airport, despite being smaller, is still a modern and busy airport and transport from the city takes roughly 40min, making it a desirable choice for those with early morning or late-night flights.

Do I need a visa to go to Japan?

Australian passport holders do not need a visa to visit Japan. You can visit visa free when travelling for tourism or business for up to 90 days. Nevertheless, your passport must be valid for your entire stay.

Which airport should I choose to visit Kyoto?

While the city of Kyoto does not have its own airport, it is still very easily accessible thanks to the Japanese Rail System. Many visiting Kyoto will fly into Narita Airport (NRT) and from there catch a 3h train to Kyoto. If you don’t like the prospect of a longer trip by train, you can choose to fly into Osaka International Airport (ITM), known as the Itami Airport, which is located 36 km and 1h away by train, or the Kansai International Airport (KIX), located 77 km or 1h 30min away by train. Despite the name, the Osaka International Airport handles only domestic flights, whereas the Kansai International Airport is the nearest hub for international flights.

Where do I fly into Japan to visit Disneyland?

Japan’s Disneyland is in Tokyo, in the district of Urayasu, directly across the bay from Haneda Airport. Haneda Airport offers direct shuttles to the Tokyo Disneysea Station where you can catch the Disney Resort Line to key points and entrances around the park. Alternatively, Tokyo’s major airport, Narita, is about 1h from the park, where you can also catch direct shuttle buses.

How long is the flight to Japan?

An average direct flight from Australia to Japan takes 15h 51m, covering a distance of 12257 km. The most popular route is Melbourne - Tokyo with an average flight time of 9h 55m.

What is the cheapest flight to Japan?

The cheapest ticket to Japan from Australia found in the last 72 hours was $290 one-way, and $531 round-trip. The most popular route is Melbourne to Tokyo Narita and the cheapest round-trip airline ticket found on this route in the last 72 hours was $731.

Which airlines fly to Japan?

Qantas Airways, Finnair & Jetstar fly the most frequently from Australia to Japan. The most popular route is from Melbourne to Tokyo, and LATAM Airlines, Fiji Airways and Qantas Airways fly this route the most.

What are the most popular destinations in Japan?

Based on KAYAK flight searches, the most popular destination is Tokyo (84% of total searches to Japan). The next most popular destinations are Osaka (12%) and Sapporo (1%). Searches for flights to Fukuoka (0.7%), to Nagoya (0.7%) and to Okinawa (0.5%) are also popular.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Top tips for finding cheap flights to Japan

• Enter your preferred departure airport and travel dates into the search form above to unlock the latest Japan flight deals.
• Tokyo’s Narita Airport (NRT) is a hub for the country’s main full-service carriers, All Nippon Airways and Japan Airlines. It’s also a hub for the country’s low-cost carriers, Peach and Jetstar Japan.
• To avoid unnecessary problems at the airport, ensure your passport is valid for at least 6 months from your dates of travel to Japan. Your passport must also have at least one blank page for your entry and exit stamps.
• There are a few direct flights that connect Japan and Australia’s major airports. While the most popular route is Melbourne to Tokyo, you can also find direct flights from Sydney and Brisbane.
• If you’re looking to visit the renowned Osaka Castle, you should know that there are several 1- stop flights from Sydney International Airport (SYD) to Osaka International Airport (ITM) and Kansai International Airport (KIX). These airports will also put you in prime location to explore Fushimi Inari-taisha Shinto shrine and the Temple of the Golden Pavilion (Kinkaku-ji) in Kyoto.
• If you’re travelling in March, beware that flights into Japan during this time may be busier and more expensive. Although exact dates change from year to year, this is the beginning of the famous Cherry Blossom season and it attracts many international tourists. Flights to main cities such as Tokyo, Kyoto, Osaka, Fukuoka and Sapporo may be affected.
• If you are looking to visit the northern island of Hokkaido and explore its natural beauties, there are direct flights available with Qantas Airways from Sydney International Airport (SYD) to the New Chitose Airport (CTS) in Sapporo, the fifth largest in the country. On the way back, however, you’ll have to consider 1-stop or even 2-stop routes with stops in Haneda Airport (HND), Narita Airport (NRT) or even Melbourne International Airport (MEL).
• If you are visiting Mount Fuji, the nearest airport you should consider for your trip is the Shizuoka Airport (FSZ). Since there are no direct flights from Australia, you’ll need to take at least two stops, the most popular being at the Haneda Airport (HND), the New Chitose Airport (CTS) or even the Naha Airport (OKA) in Okinawa.

Top 5 airlines flying to Japan

Incredible. Amazing legroom. Over head fans for each person. Tv screens were great. Headphones were adequate. Seats were comfortable and spacious. Loved it.

The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.

The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.

First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢

Ticket was purchased as a United Airlines flight (operated by All Nippon) like what does that even mean? Makes for a VERY confusing flight experience. For instance, what do I look for a United drop off signage and ticket counter or ANA? No explanation anywhere to be found. I also felt a little bit scammed by the obsurdely restrictive seat selection provided. Only middle seats available!! Are you kidding me!! On 6hr + 10hr flights you're forcing me into the middle seat without telling me before I purchased the ticket?? This should be illegal. And to top it off, on the Tokyo LA leg there were quite a few empty seats including window seats! I must also say, the food was a dissappointing as well for my taste, fish with rice ( mostly plain white rice) or a vegetable medly for the breakfast meal? Should be at least 4 choices and at least 1 with eggs. Outside of these issues flight was otherwise ok.

Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.

This is a very long flight and the first time I have flown on a Japanese airline. I was very impressed with the staff. They worked hard and offered food and drink regularly. Plane was very well cared for. The let room was good . Food was ok but better than other airlines.

It was very nice. I was a bit disappointed by the few meal services. There were probably more drink services that I missed while sleeping, but I would have liked the crew to bring more than one drink service before landing and to bring more than one drink service and coffee service after take off

The space and bed was very comfortable , flight attendants very nice. The food was not tasty at all. I ordered the rib eye and it was so tough I couldn’t cut it.

I wish the serve should leach and drink. Maybe because only 2hr

The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.

I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.

More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!

Food is lagging. Very poor choice. Like vending machine fast food.

Please change the menu more often. The beef is not tender, more choice in ice cream flavor. Dessert is not good too.

The Experience was fantastic, it's a quick flight so no entertainment or food. Just a refreshment

Great crew, Japanese domestic flight is just a drink service but crew are very attentive

Again I paid for an upgrade on my credit card didn’t get it need a refund. . American I not good at gettin in contact for refunds.

l enjoyed the variety of good and drink choices. The flight attendants were very quick and efficient to our needs.

-Bathrooms were regularly checked/maintained. -Food was okay, but the miso soup was good. -Top of my foot got bitten by a bug when I took off my shoes and was only wearing my socks. It was swollen and very itchy for several days.

The international flight from Sydney to Dallas had great food. I have travelled a lot over the years and this has been the most memorable in my experience so far.

Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.

There was nothing I didn’t like, prices a little lower would help

BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.

Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!

So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .

No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.

Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown

Boarded the plane last even while I was seated at the back and had to have my bag separate. The same exact special request meal was served as the flight an hour beforehand

The food was good but could be better. Also, less salt would be nice.

The crew were lovely and also attentive. The food was overcooked and hard to enjoy. Slept well enough .....so the seats are comfortable for sleeping and sitting.

The food was ordinary, this could be improved. Sleeping was comfortable enough for several hours sleep. The layover time in Manila Mabuhay lounge for 17 hours was awful. Surely I could have been given a flight to Perth within that time on another airline. At 74 years of age I find that far too long and stressful and will probably not travel with Philippine Airlines again for that reason. The food offering on board and in the lounge was also a little underwhelming. The crew were wonderful and the flight comfort was good also.

I paid for an aisle seat on my booking but for my return flight back in the US I was ina middle seat. I didnt realize this until i was already on the plane.

I’ve had previous bad experiences with Philippine Airlines so i was pleasantly surprised with the vast improvement in comfort, service and food quality.

Note that food has to be purchased in flight. No free food. And no entertainment in flight. So I’ve treated these two items as okay which, in this case, means neutral/not applicable.

My Dad needed assistance to board the plane. The Jetstar staff were excellent with him and made the experience a lot easier😁

No food taken so can't rate also no entertainment so can't rate.

Would be better if can provide small free snacks on a long flight

Boarding was easy and unstressful, though the early "final call" was a bit off-putting. The crew were pleasant, and the seats were comfortable. The prices for food and drink were reasonable, apart from tea and coffee, where simple percolated coffee was charged at espresso prices. Deboarding was OK, though some Jetstar passengers appear to have a bad habit of pushing forward from their assigned rows, making it more difficult to get out for passengers that have paid a premium to sit up-front. Jetstar might want to look to address this to stop it from spreading.

I was allocated an exit row seat and was told to move so it could be given away to someone who had purchased two extra legroom seats and one regular seat but wanted the three to sit together. I was also charged for entertainment after booking but before checking in, and the ground crew couldn't do anything about refunding it. When the whole plane was given access to the entertainment as an apology for the flight being four hours late, I was told they couldn't do anything about that either, so I was charged for something I didn't want even though it would have been free anyway

I got to the airport earlier than I expected, and they let me change to an earlier flight with no trouble.

It was a super crowded time to travel out of Melbourne, but the flight was OK

Worst flying experience of my life. FIVE HOURS delayed! Rude and unhelpful staff and poor communication from the grounds team. Never flying Jetstar again

Worst experience ever flying Melbourne to Phuket. 5 hours delayed! Didn’t land till 1am in the morning. Staff were rude and unhelpful

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15 things to know before going to Japan

Mar 31, 2024 • 7 min read

Be ready for a visit to Japan with these tips on health, safety and etiquette © pat138241 / Getty Images

Japan has a reputation as an etiquette-bound place that can be intimidating for first-time visitors.

The truth is, though, that the traditions here are no more formal or constricting than in many other destinations around the world. Moreover, most locals are more than willing to help out or give foreign travelers a pass for any perceived faux pas.

As with just about anything in life, expectation management is key. Put your mind at ease with our top tips for smooth traveling in Japan .

1. Book accommodation in advance (and arrive at the right time)

You can probably get a room at a basic business hotel without a reservation in a pinch, but why risk it? Top accommodations can book up weeks or even months in advance, so it's best to plan ahead.

Particularly busy travel periods include the first week of January, cherry blossom season (late March through April, depending on the destination), “Golden Week” (April 29 to May 5) and August.

You should also keep in mind that smaller inns or ryokan (traditional Japanese inns) often have fixed check-in times outside of which staff won’t be present, and rooms won’t be made up. Coordinate your arrival time in advance.

2. Pack light for a visit to Japan

Since hotel rooms in Japan tend to be small, especially in cities, there is little room for large suitcases – which can also be a pain to wrangle on public transport . Packing on the lighter side is always a good idea, but especially advisable for Japan.

Note that religious sites such as Buddhist temples and Shintō shrines don’t have dress codes. High-end restaurants, bars and clubs sometimes do, but that usually just means no sleeveless shirts or sandals on men.

Keep in mind that you might find yourself sitting on the floor when dining out, which can be uncomfortable in short (or tight) clothing.

3. Buy a data-heavy SIM card at the airport

Finding your way around in Japan can be tricky. The address system is notoriously difficult to navigate – even for locals – so smartphones with navigation apps have been a real boon for travelers.

This means you're likely to be using a substantial amount of data getting from place to place, so buy a data-heavy SIM card at the airport upon arrival. 

Ready to go to Japan? Here are 24 of the best things to do when you get there

4. Bring shoes you can easily slip on and off

Comfortable walking shoes are a must. You’ll also likely have to take your shoes off frequently at religious sites, traditional inns and some restaurants – you’ll thank yourself later if you pack shoes that are easy to slip on and off.

Since you’ll be slipping into a pair of communal slippers when you take your own shoes off, many visitors prefer to wear socks.

5. Learn how to use a bidet toilet

Called “washlets,” Japan’s high-tech, electronic bidet toilets will wash and dry your delicate parts with the touch of a button. (Don’t worry about any language barrier; the pictograms on the buttons are easy to understand).

Other toilet customs in Japan might throw you for a loop. Motion-sensor-activated sound machines are intended to conceal, um, sensitive noises. Also expect dedicated toilet slippers in shoes-off establishments.

Note that there is frequently a lack of towels and hand dryers (locals carry small cloths with them for this reason).

6. Come prepared for the weather

Summers in Japan are hot and humid, which can mean a real risk of heatstroke. Carry water with you, and a folding umbrella with UV blocking is useful – and does double duty in case of a sudden shower.

Late June is the start of the annual rainy season, when it can rain without end for days; this can last a few weeks or through most of July.

Rains, as well as punishing winds, are likely again during typhoon season , which runs from September through October (earlier in Okinawa ).

Typhoons can cause serious travel disruption; monitor the situation with the  Japan Meteorological Agency ’s storm and other weather warnings, which are available in English. Winters can get chilly, and  Tōhoku and Hokkaidō up north can get huge dumps of snow.

Japan’s ubiquitous convenience stores are handy for weather-related necessities like umbrellas, hats, cooling wipes and pocket warmers.

7. Make sure to carry cash...

In rural Japan and at older family-run businesses in cities, credit cards may not be accepted. It’s wise to assume you’ll need to pay cash at country ryokan and smaller restaurants and shops; stock up when you’re in a town with an ATM (cashpoint).

To pay as the Japanese do, place your cash or card in the small tray at the register rather than handing either to the cashier.

8. ...But don’t worry about tipping

Though tour guides who regularly take foreign tourists around might expect extra, Japan has no custom of tipping, and an attempt to add to your bill will more often than not fluster or embarrass staff.

In lieu of tipping, some bars and restaurants will charge a flat-rate service fee, usually around ¥300–500 per person; others, typically fancy ones, will automatically add a 10% service charge to the bill.

9. Learn the art of queueing in Japan

The Japanese are big on queues, forming neat lines everywhere from check-out counters to train platforms. (Regarding the latter: after the train doors open, it’s everyone for themselves when it comes to scoring a seat.)

10. Stand to the left (or to the right)

Always ride on one side of the escalator – but which side depends on where you are. In Kanto and eastwards, it’s to the left; in Kansai and westwards, it’s to the right. (The dividing point is somewhere just west of Nagoya ).

Incidentally, train operators want passengers to stand on both sides of the escalator and refrain from walking altogether, even if commuters have so far shrugged at these guidelines.

11. Note when the last train leaves

City subways run until 1am at the very latest. If you miss the last train for the night, the alternative is to catch a taxi, which can be expensive. 

12. Avoid the morning commute in Tokyo

For Tokyoites , the morning commute is a contact sport. On weekdays from 7:30am to 9am, millions squeeze into trains across the city, sometimes helped along by station staff who make sure everyone’s packed in.

Shinjuku Station, the busiest in the world, sees an average of over 3.5 million commuters daily; there are more than 200 exits leading in and out of the complex.

13. Eating in public is generally a no-no in Japan

It’s considered bad form to eat in public, especially while walking. Exceptions include the shinkansen (bullet train) and other reserved-seat limited-express trains, where it is customary to eat a bentō (boxed meal) on board; plus at festivals or market streets with food vendors; on a picnic; and of course if you're eating ice cream.

It’s also okay to take sips from a resealable beverage container, like a water bottle.

14. Know what to do in an earthquake or tsunami

Japan is one of the most seismically active places on the planet. While strong earthquakes are rare, minor temblors happen all the time. If this occurs during your time here, stay calm and take your cue from those around you.

Head under a table or stand in a doorway if the shaking picks up; strict building codes generally keep harm to a minimum.

Rarer but more dangerous tsunami can follow a significant quake. Should this occur, listen for tsunami warnings and get to higher ground fast if you are near the coast. 

15. Learn some Japanese lingo 

English is widely spoken in cities and around major tourist attractions; in rural areas, though, it can be hit or miss. Some Japanese words that will come in handy when dining out: 

• omori (large portion, often free at ramen stalls) • okawari (refill)  • mochikaeri (takeaway)  • tennai de (eat-in)  • onegai shimasu (please). Follow up any of your orders or requests with this; for example, if you want tea, say, “O-cha onegai shimasu.”  • sumimasen (excuse me)  • arigato gozaimasu (thank you). Because it’s a bit of a mouthful, it’s tempting to shorten it to simply arigato . Think of it as the difference between “thank you” and “thanks” and go for the politer “arigato gozaimasu.” • toire (toilet; pronounced “to-ee-rey”)

This article was first published Apr 6, 2022 and updated Mar 31, 2024.

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All you need to know about entering, leaving and staying in Japan

Any foreign visitor entering Japan must have a valid passport for the duration of their stay, and all visitors must comply with the conditions of their visas.

See below for information about the current visa requirements for Japan.

If you have any further questions, please contact the Japanese embassy or consulate in your country of residence.

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