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International events, leisure and tourism management - msc.

Many of our students are eligible for a Postgraduate Loan of over £10,000.

Entry requirements

You will be required to have:

• an honours degree with minimum lower second (2.2) in related academic of business-related subjects or two or more years of professional or industry-relevant experience (proven track record, employers’ letter, professional qualifications etc)
• a minimum of GCSE grade C/grade 4 or above in English and Maths, or Functional Skills Level 2 (pass)
• two letters of reference about your suitability to undertake academic studies at master’s level

A full online application will need to be submitted, which includes a detailed supporting statement on why you want to study the course. You should also submit an up-to-date CV and copies of award certificates.

Advanced entry is possible if you hold a Postgraduate Certificate (PG Cert) from a business and management discipline, awarded no more than five years prior to the application date. Accreditation of Prior Learning (APL) for individual modules, (from a business and management discipline), up to 40 credits (with the exception of Research Methodology and Dissertation modules) may also be possible if you’ve achieved those no more than five years prior to the application date. Such applications are also subject to the University’s academic regulations and processes.

Submitting your application will not be a guarantee of admission, and the final admissions decision rests with the course leader.

*If you have a non-related or non-standard academic background will be interviewed face-to-face, or if that is not possible, via video conference technology (interviews via telephone will not be accepted).

Accreditation of Prior Learning

Any university-level qualifications or relevant experience you gain prior to starting university could count towards your course at London Met. Find out more about applying for Accreditation of Prior Learning (APL) .

English language requirements

To study a degree at London Met, you must be able to demonstrate proficiency in the English language. If you require a Student visa (previously Tier 4) you may need to provide the results of a Secure English Language Test (SELT) such as Academic IELTS. This course requires you to meet our standard requirements .

If you need (or wish) to improve your English before starting your degree, the University offers a Pre-sessional Academic English course to help you build your confidence and reach the level of English you require.

Modular structure

The modules listed below are for the academic year 2024/25 and represent the course modules at this time. Modules and module details (including, but not limited to, location and time) are subject to change over time.

Year 1 modules include:

• spring semester - Thursday afternoon

This module will focus on the concept of e-commerce within aviation management and the impact of the digital age will continue to have on the strategic activities of airlines and airports. The start of the e-commerce revolution was back in 1995 with the first innovators including Alaskan Airlines and British Midland developing their first website booking engines. Since this time the global online travel sector has grown to generate more than half a trillion dollars in revenue.

Airline e-commerce in all its forms is projected to grow significantly as we move into the 21st century. The ‘e’ story is about the continuing evolution of internet-based technologies and the proliferation of new internet-based applications. This development is shifting and enhancing the power of consumers and airlines to a more direct relationship and minimising the power of the intermediaries (travel agents). A particular focus on the new types of airlines and airports that are exploiting the e-commerce agenda and how the legacy carriers are having to adapt to these new sales and marketing dynamics.

• spring semester - Wednesday morning

The module introduces you to financial decision making principles and financial analysis of business performance with examples from Events, Leisure, Tourism, Culture and the broader Creative Industries sector.

The module starts by looking at the role of financial statements in a business and explores how they capture the value of a business. You will develop an overview understanding of fundamental accounting/finance concepts and principles and techniques in relation to financial statements analysis. You will also explore issues of management accounting techniques and examine their use in financial management decision making. You will also discover the key sources of finance for business and understand how to determine the most appropriate financing strategy for a business.

Finally, you will explore links between finance, corporate governance, strategic financial decision making, company value and transactions, using different cases in the context of Events, Leisure, Tourism, Culture and the broader Creative Industries, to illuminate understanding.

Aims of the module: 1. To enable students to develop an overview understanding of financial decision making principles through examples from Events, Leisure, Tourism, Culture and the broader Creative Industries sector. 2. To enable students to critically understand the value and usefulness of financial statements; by focusing on fundamental concepts, principles and techniques in relation to financial statements analysis, through the application of appropriate examples, tools and procedures. 3. To identify issues of financial management and accounting techniques, and how results from such analysis may support the development, measurement and management of decision-making in the context of Events, Leisure, Tourism, Culture and the broader Creative Industries sector. 4. To identify and evaluate links between accounting, financial statement analysis, corporate accounts and financial management strategies, in the context of Events, Leisure, Tourism, Culture and the broader Creative Industries.

• autumn semester - Wednesday afternoon

The field of corporate social responsibility has practically transformed our world and reoriented the way corporate entities conduct and perceive their operational activities. Corporate managers and those who represent corporate entities are expected to always behave ethically. Modern societies now expect that solutions to our social and environmental problems cannot only be the prerogative of nation governments, businesses of the 21st century have a lot to contribute when finding solutions to these problems. The demands modern stakeholders put before corporate entities have continued to increase; tomorrow’s managers need to know how to meet these demands. Some scholars have in fact argued that corporate social responsibility has drawn our attention to some of the excesses which globalisation has brought unto the corporate scene in the 21st century. We have seen some unacceptable practices which have accompanied globalisation and consequently made the job of CSR and what it advocates much more difficult. Many things have been made a lot more challenging for everyone because of this. We cannot ignore the adverse impacts of these excesses. There are several unacceptable practices in the form of injustices and human rights abuses, extreme poverty in several nation states both - emerging and even some advanced nations, environmental degradation, some irresponsible and reckless practices by some corporate leaders and terrorism on a very large scale. In recent years, a number of social, economic and environmental problems have continued to cause concern to us all, for example, climate change, waste management and irresponsible use of our depletable resources just to mention a few. Sustainable Development is a buzzword in CSR; both corporate and individual citizens still need to demonstrate that we are serious in executing what sustainable development means to us, what it requires from us all and how the needs of future generations of all inhabitants of this planet would be sustainably met; these are issues tomorrow’s managers would need to know how to embed in corporate strategies. This module aims to lay the foundation on how modern managers should address these and other CSR related issues.

Note: If there are not sufficient student numbers to make a module viable, the School reserves the right to cancel such a module. If the School cancels a module it will use its reasonable endeavours to provide a suitable alternative.

• spring semester - Monday afternoon

The module presents an overview of the current key issues of Fundraising and Public Relations (PR) in the context of Events, Leisure, Tourism and the broader Creative Industries. This module aims to develop a broad, informed and critical understanding of some of the key and complex issues surrounding fundraising, in UK and worldwide. It also examines some key contemporary issues, theoretical and practical perspectives in PR at both national and global levels. Both underpinned by current academic and professional research in Fundraising and PR, to aid students to gain insights into contemporary, academic and applied practices. Aims of the module: 1. To enable students to enhance their understanding of the theory and practice of Fundraising and PR in the relevant industry context. 2. To enable students to critically understand and use theoretical and practical skills and tools related with Fundraising and PR in the relevant industry context. 3. To equip students to critically discuss issues and increase their awareness of the impact and influence of Fundraising and PR related issues in the decision making process of Events, Leisure, Tourism and the broader Creative Industries sector. 4. To stimulate critical awareness in the light of relevant academic theories and current professional practice, and the ability to apply, current theories, practices and tools of Fundraising and PR, in professional settings.

• autumn semester - Monday afternoon

This module critically explores issues of marketing management in the context of Events, Leisure, Tourism and the Creative Industries. It covers some of the essentials of marketing management theory and offers a structured approach to identifying, understanding and solving marketing management problems. The concepts, principles and frameworks examined in the module apply nationally and internationally to a wide range of organisations and sectors, with a focus in core Events, Leisure, Tourism and the Creative Industries activities. This core module supports the development of the learner through their engagement with marketing management theory and further develops their prior relevant skills through the application of theory to practice. It also prepares for and develops an organisational level leadership and/or management role in marketing management. The module draws on a wide-range of academic research and professional experience. It introduces some of the core marketing management concepts and encourages students to develop a critical, analytical approach to solving work-based marketing management issues. Students should be able to develop an awareness of different theoretical perspectives to explore the complexity of marketing management work as rigorously as possible. The module provides an overview of current academic research, practical industry examples and work-based issues. It encourages students to reflect on current practice and on the role of marketing management in the Events, Leisure, Tourism and the Creative Industries sectors. Aims of the module: 1. To enable students to enhance their understanding of the theory and practice of marketing management in the relevant industry context. 2. To enable critical understanding and deploy theoretical and practical marketing management tools applied to contemporary challenges in the industry. 3. To equip students to critically discuss issues and make marketing management observations and recommendations applicable to the appropriate sectors, organisations and brands. 4. As well, this module aims to stimulate the student’s critical awareness and application of marketing management theories to their own practice and develop their ability to evaluate current practice in the light of relevant academic theories. It is expected that students will develop an increased awareness of the impact and influence of marketing management related issues and decision making.

• autumn semester - Wednesday morning

The module critically explores current issues of project and quality management in the context of Events, Leisure, Tourism and the Creative Industries. Managers and executives at all levels within the Creative Industries sector typically manage projects and deal with quality management issues. The module covers essential concepts and offers key knowledge, skills and a structured approach to identifying, understanding and solving some of the issues of project and quality management. The concepts, principles and frameworks covered, apply both in the UK and internationally, to a range of organisations and sectors, focusing on Events, Leisure, Tourism and the Creative Industries. Aims of the module: 1. To enable students to enhance their understanding of the theory and practice of project and quality management in the Events, Leisure, Tourism and Creative Industries context. 2. To enable students to critically understand and use, theoretical and practical skills and tools, which apply to project and quality management business challenges in contemporary Events, Leisure, Tourism and the Creative Industries. 3. To equip them to critically discuss issues and make appropriate choices, based on project and quality management observations and recommendations that are applicable to their sectors, organisations and brands. 4. To stimulate students’ critical awareness of academic theories and current professional practice, and their ability to apply theories and tools to the practice of project and quality management in their current and future career settings.

• summer studies - Friday morning
• autumn semester - Friday morning
• spring semester - Friday morning

This module provides you with the opportunity to work on specific business issues that organisations are facing. Utilising your competences of handling and managing business challenges, starting from problem identification and concluding with solution-related recommendations, thus encouraging research into real world business issues impacting organisations. Useful and applied business research, like useful reflection, leads to change. To that end, students will be encouraged to take a pragmatic approach to their research, seeking always to create actionable conclusions of value to business managers, owners and entrepreneurs. The aims of the module are to: 1. Foster a critical awareness and deep interest in a management/business issue or topic associated with their subject specialist area and to combine knowledge and analyses acquired in modules to explore that topic in depth 2. Enable students to produce a full business research report and a management summary on an appropriate topic to a professional and engaging standard that provides the basis for action. 3. Encourage reflection to critically evaluate the success of a business-related project and assess personal competence in the light of current knowledge and skills. 4. Build each student’s knowledge and confidence in their chosen subject to facilitate employability. The expectation is that students will undertake research in areas of interest to them that is in context to their chosen programme and that develops knowledge and skills that support employment. Examples of possible areas of research include: • Evaluation of an opportunity to enter a new market e.g. is it feasible for a low cost airline to enter the market in Brazil? • Evaluation of a specific firm’s strategy and performance e.g. how is Ford responding to the advent of electric vehicles, driverless technology and ride sharing? • Analysis of the impact of technology change on a company, industry or sector e.g. how will driverless technology and ride sharing impact on car ownership? • Analysis of trends to create potential strategic scenarios for a firm or industry e.g. what are the future scenarios for law firms in the light of the adoption of AI? • Analysis of competition in a specific market or industry e.g. global competition in the rapidly growing e-bike industry • Identifying solutions to a specific business problem e.g. with a small or medium sized business e.g. what needs to be done to grow the business to the next level • Analysis of disruption in an industry and the implications for a specific incumbent e.g. how should a black cab driver respond to Uber and other ride sharing platforms? • Analysis of the effect of government intervention in a particular industry e.g. the current trade dispute over subsidies to Boeing and Airbus • Response from Banks and FIs to the changing customer interaction and business landscape in the post pandemic era

• summer studies - Wednesday evening
• autumn semester - Friday evening
• spring semester - Wednesday evening

This module provides students with the opportunity to undertake research projects on specific research questions related to their course.

Students will critically investigate issues cognate to their programme of study. The aim will be to make proposals or recommendations for the future and / or a contribution to extant theory.

Students are expected to utilise appropriate investigative techniques and standards of data collection and analysis as they write their postgraduate research-based dissertation.

The dissertation will be 10,000 words in length.

The dissertation module has the following aims:

1. To facilitate a detailed investigation of one area or topic within the subject field;

2. To develop a thorough analysis and synthesis of theory, policy and practice in relation to the chosen topic;

3. To provide an opportunity for critical reflection on the research topic.

The expectation is that students will undertake research in areas of interest to them that is in context to their chosen course; the research supervisor will be allocated by the subject area within which the course is located.

Where this course can take you

Our International Events, Leisure and Tourism Management MSc offers opportunities to pursue career routes in events, leisure, tourism and the broader creative industries sector, both in the UK and internationally.

On graduation, you should be equipped for executive, management and leadership related positions in the creative industries sector in UK and internationally. Our course is designed for both those already working in the industry (as a career booster) or those seeking to enter the industry or the wider sectors.

For current and aspiring managers, leaders and executives, the course will offer an opportunity to enhance and improve your academic skills and develop industry-specific knowledge.

Potential career routes, destinations and jobs for graduates include:

• events management and executives
• leisure executives and managers
• tourism executives and managers
• hotel managers and executives
• conference executives and managers
• entrepreneurships routes

Additional costs

Please note, in addition to the tuition fee there may be additional costs for things like equipment, materials, printing, textbooks, trips or professional body fees.

Additionally, there may be other activities that are not formally part of your course and not required to complete your course, but which you may find helpful (for example, optional field trips). The costs of these are additional to your tuition fee and the fees set out above and will be notified when the activity is being arranged.

Important information for international applicants

Due to unprecedented demand for our courses for the autumn 2023 intake, international admissions are now closed for this course. Any future intakes that are already open to applications can be found in the fees and key information section of this course page. If no future intakes are available, please check back at a later date.

How to apply

Use the apply button to begin your application.

If you require a Student visa and wish to study a postgraduate course on a part-time basis, please read our how to apply information for international students to ensure you have all the details you need about the application process.

When to apply

You are advised to apply as early as possible as applications will only be considered if there are places available on the course.

Apply for this course

Please select when you would like to start:

News and success stories

Meet the team.

Ioannis Soilemetzidis

Course leader

Natalie Langley

Course lecturer

Dr Samuel O Idowu

Senior lecturer

Undergraduate and Postgraduate Open Evening - Holloway Campus

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Tourism and hospitality management.

Tourism and hospitality management courses

Gain global insights into modern tourism and hospitality. Blend practical business skills with social science expertise to put your career on the map as a hotel manager, travel consultant or entrepreneur.

Discover more about our range of courses and get a feel for life at Middlesex at our next Open Day.

Why study tourism and hospitality management at Middlesex?

Travel the world to gain first-hand experience of tourism and hospitality. London makes the perfect base for our field trips, both local and international. Meet with managers around the world and get inside tips you can use in your future career.

Our alumni are a huge source of information too. You'll build your network through workshops, panel discussions and mentorship programmes.

What are your career prospects?

Tourism and hospitality can take you anywhere in the world. Graduates are working at organisations including:

• City of London Corporation
• Radisson Blu Edwardian
• Thomas Cook
• Travel Republic
• Virgin Holidays

Why study tourism and hospitality at Middlesex

Certification.

You can graduate with an extra award or certification for your resume

Field trips

Gain hands-on learning with local and global field trips

Access to our alumni network

Our Business Connect programme ensures you're building your network before you graduate by attending workshops, panels and participating in mentorship programmes

Undergraduate courses

• International Tourism Management BSc Honours
• International Hospitality and Tourism Management (Top-up) BSc Honours
• Foundation Year in Business

Postgraduate courses

• Tourism MPhil/PhD

Postgraduate research

• MPhil/PhD study at Middlesex

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Tourism and Events Management

Where better to study tourism and events than in the heart of central London, one of the most popular destinations in the world.

study tourism and events management

At Westminster, we are a leader in tourism and event management courses. With over 20 years of excellence in tourism and events teaching and research, our courses recognise the important changes taking place in these exciting industries. By studying in one of the world’s leading tourist destinations, you will develop the skills needed to manage tourism or staged events in host destinations.  

• Undergraduate
• Postgraduate
• Research degrees
• Short courses

2024/25 Full-time

• Tourism and Events Management BA Honours

2025/26 Full-time

• Event Design and Management MA
• Tourism Management MA

2024/25 Part-time day

2024/25 part-time day/evening, 2025/26 part-time day, 2025/26 part-time day/evening.

Known for our combination of pure, practice-led and applied approaches, and for using our knowledge for the betterment of society, we offer PhD, MPhil, DProf and MRes study. We can provide you with guidance on how to write your research proposal and our entry requirements for a Research Degree.

Explore our research areas.

We have a long track record of working with organisations and individuals to develop their professional and personal skills, offering accredited courses and industry recognised certifications.

View our available courses for professional and personal development.

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Industry links .

We have a well-established network of professional links throughout London, the UK and further afield. Many of our staff have previously worked in tourism or events or are still active in the industry. All our students, no matter which course, come away with a good grounding in tourism and events from a theoretical and practical perspective and are prepared for a career managing tourism experiences and events across all sectors. 

Employment opportunities

Our courses will prepare you for a career in

• Project manager and curator 
• Senior sales and event manager 
• Health and safety specialist/ risk manager 
• Marketing/ operations or sales executive 
• Researcher 
• Planning officers and spatial planning assistants 
• Regional commercial directors and planning directors 
• Venue, operations, hotel or reservations managers and guest relations officers 
• Event business owner, destination manager, organiser, Event media/PR executive 
• Travel agent/ manager/ consultant/ Tourist information centre manager/ Tour manager 

Westminster Stories

Senior Lecturer interviewed by BBC Future and quoted in an article

Senior Lecturer in Tourism and Events was interviewed by BBC Future on what a green World Cup would look like. 

Read more Go to senior lecturer in tourism and events interviewed by the BBC

Westminster academic speaks at major industry conference

Dr Stroma Cole, Reader in Tourism and Events presented on driving sustainability in tourism through equality and inclusion.

Read more Go to Westminster academic speaks at major industry conference page

Westminster academic writes an article for the Conversation

Visiting lecturer, Ross Bennett-Cook wrote an article about travel in the age of climate and carbon passports.

Read more Go to Westminster academic writes an article for the Conversation page

Chat with our students

Ask some of our current students about their experience of life at the University of Westminster.

Find out more Go to the chat to our students page

student profiles

Luca Charrouf

Tourism and events management - 2024.

I have found the academic and lecturer support to be excellent. The academic staff here are experts in their fields and are always willing to go above and beyond to help their students succeed.

Tourism and Events Management - 2025

Being a University of Westminster student offers the chance to interact with peers from around the world and participate in a wide range of events, including social, sporting, and cultural activities that contribute to personal development.

Alina Zhalimbetova

The best aspects of being a student at Westminster include the opportunity to meet people from diverse backgrounds, the promising job prospects, and the privilege of learning from industry professionals.

field trips

We strongly believe field trips make a huge difference in understanding how to apply your learning to the real world. Our students have the opportunity to visit destinations on annual residential or day field trips as part of their course.

Based at Westminster's Marylebone Campus, our courses are at the centre of London's globally renowned tourism and events industries.

Tourism facilities

Our classrooms

Our modern classrooms are all equipped with state-of-the-art audio-visual equipment.

Computer labs

Our Marylebone campus has several PC and Mac computer rooms for students to use.

Lecture Theatres

Our Marylebone campus has an impressive selection of modern lecture theatres equipped with state-of-the-art audio-visual equipment.

Marylebone library

Our library has a range of books and resources on subjects taught at our Marylebone Campus. Students also have access to our libraries across all the campuses. Academic Engagement Librarians and Learning Developers are available on campus and via our online chat to offer advice.

Study spaces

All libraries provide designated group, individual and distanced individual study spaces. There is also a range of study spaces available across the campus, outside of the library.

CAMPUS TOUR

Our Marylebone Campus is where our Tourism and Events Management courses are based. Take a tour with our students to learn more about what the campus has to offer.

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Fees and funding.

There are a variety of funding options for undergraduate and postgraduate students, including loans, grants and scholarships.

Student life

London is one of the most exciting cities in the world and studying at the University of Westminster means that the city is your campus.

Student Wellbeing

We aim to offer Westminster students access to a variety of health services and information.

Contact our Course Enquiries Team:

[email protected]

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Tourism Management Bachelors & Masters in London

Jobs & career perspectives, career perspectives for tourism management.

15 months after graduation, graduates of this subject were asked about their current circumstances of employment, what they do, and whether their activities and perspectives are directly related to their studies.

What graduates are doing after 15 months

Current jobs.

Among graduates of Tourism Management who indicated that they are working, the percentage below represents the number who “agree” or “strongly agree” with the statements about their job.

Job in line with future plans

Utilise skills from studies, work is meaningful, specialisations within tourism management.

• International Tourism
• Hospitality
• Heritage and Sustainability
• Rural Development
• Human Resources

Skills that graduates consider useful for their work in Tourism Management

• Empathy and emotional intelligence
• Stress and time management
• Problem- solving
• Strategy and innovation
• Excellent customer service
• Safety procedures
• Security monitoring
• Supervision
• Strong communication
• Organisational skills
• Problem resolution
• Policy adherence
• Interpersonal skills
• Organisation and delegation
• Forward planning and strategic thinking
• Commercial awareness
• Management skills

Required skill level of job after 15 months

Among graduates of Tourism Management who indicated that they are working, the percentage below represents the number of highly skilled vs non-highly skilled jobs (Unistats).

% Skilled jobs

Jobs of graduates of tourism management (15 months after graduation).

Example below based on all graduates of Tourism Management at Arts University Bournemouth

Grading & Study Time

Assessment methods, study time distribution, entry requirements / admissions, what is the difference in student costs of living in london compared to other cities in the uk.

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Our courses

Parent page header, msc international hospitality and tourism management.

Quick Facts

Campus : London Duration : 1 Year (Full-time) or 2 years (Part-time) Available Starts : September, January, May

In an increasingly connected world, with average levels of disposable income on the increase, Hospitality and Tourism have become vital sectors to national economies. However, these sectors are also intrinsically vulnerable to disruptions to the external environment through events such as pandemics, war, and recessions.

This course is designed for those looking to move into senior management positions in the Hospitality and Tourism sectors within an international context. The course will enable graduates to develop strategies in these dynamic sectors, taking account of contemporary issues and emergent crises. The course focuses on key themes of sustainability and ethics, both of which are increasingly important to an informed customer base.

The course includes core topics around marketing, branding, and the use of digital platforms, along with human capital management issues and the changing patterns of the available talent pool across national boundaries. The course is assessed by a variety of methods, including written coursework, presentations, and workplace simulations.

Structure and content

Over the course of your MSc, you will study a total of 6 modules. See below for the modules which you will study:

• Postgraduate Study Skills, Research Methods and Ethics
• Contemporary Approaches to Emerging Issues in Hospitality and Tourism
• International Hospitality and Tourism Operations Management
• Cross-Cultural Leadership and Human Capital Management
• Strategic Design, Innovation and Entrepreneurship in Hospitality and Tourism
• Postgraduate Integrative Project

For a more detailed overview of the course modules you can view the Course Information Sheet here.

Entry requirements

• UK Qualifications

Students must have equivalent of a UK first degree at 2:2 or above plus relevant experience.

Have previously been taught in English and have sufficient command of English to undertake postgraduate study or have an IELTS (or equivalent) score of 6.5 or better.

If you have completed a bachelor’s degree or an equivalent non-UK qualification and did not achieve our required grades for entry, but can demonstrate that your life/work skills would make you suitable, you should still consider applying.

• International Qualifications

To learn more about the international entry requirements for your country, please click here .

Teaching and assessment

Full-time Schedule: Standard delivery Studying on campus 2 days a week which is Monday - Friday (10:00-17:00)

Part-time Schedule: Studying on campus 1 day a week which is Monday - Friday (10:00-17:00)

ARUL employs assignments, presentations, and examinations to measure student progress, along with an innovative case study major project or dissertation to complete the course.

The Major Project involves detailed research, analysis and reporting of a hospitality and tourism related issue.

Employability

Developed in conjunction with leading industry experts, this degree uses innovative learning strategies to enable students to empower themselves with the future skills required to lead major enterprises in the international hospitality and tourism industries. Building on the real-life knowledge of business leaders and applying cutting-edge industry research, students' experience gained on this degree will open new opportunities for them to take control of the advancement of their professional careers, as well providing options for further study at the doctoral level.

To learn more about where this course can take you visit the guide from our employability team with document 1 and 2.  

Course Fees

2023/24: UK/EU: £8,500 or £6,500 for Alumni International: £16,700 2024/25: UK/EU: £8,500 or £6,500 for Alumni International: £17,700

EU nationals who meet residency requirements (have settled or pre-settled status) may be eligible for 'Home' fee status. If you do not meet these residency requirements, overseas fees will apply. Irish citizens living in the UK or Ireland will be eligible for 'Home' fee status under the Common Travel Area arrangement. Please read the  student finance for EU students  web page on www.gov.uk for information. 

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• Research Publications

Course Overview

The BSc (Hons) International Tourism and Hospitality Management degree has been developed by the London School of Management Education in accordance with the QAA Subject Benchmark Statements for Events, Hospitality, Leisure, Sport, Tourism and Management degrees and aligned to the standards for knowledge and understanding within the framework covering Organisations, the External Environment and Management, the qualification is fit for purpose and professional body requirements, such as those of the Institute of Hospitality and Institute of Travel and Tourism, have also been considered in the overall structure.

• BSc (Hons) International Tourism and Hospitality Management programme is designed by the London School of Management Education as a high-quality programme to develop a range of cognitive and intellectual skills specific to tourism and hospitality management.
• The BSc (Hons) International Tourism and Hospitality Management programme has been constructed with regard to the Framework for Higher Education Qualifications (FHEQ) with modules at Levels 4, 5 and 6 aligned with the QAA descriptors for the qualifications of Certificate in Higher Education, Diploma in Higher Education and a Bachelor’s Degree with Honours.
• In addition to the close link with the QAA benchmarks, the London School of Management Education recognises the need to provide a programme that is current, relevant and with a curriculum catering to the needs of students from diverse backgrounds within London borough of Redbridge and its surrounding areas. The programme also includes a Foundation Year as an option for students who are considering higher education as an option but may face academic barriers. It is designed to remove academic gaps, improve literacy and familiarise students with the UK higher education system.

Course Information

Course aims / objectives.

The BSc (Hons) International Tourism and Hospitality Management course aims to:

• Provide students with knowledge and understanding in the key functional areas of organisations, the external environment and management.
• Provide students with knowledge, concepts and principles of the main functional areas of tourism and hospitality.
• Develop knowledge and understanding of the main principles and practices of management with the ability to apply these skills to the solution of work-based problems.
• Prepare students with the skills and competencies needed for a successful career in international tourism and hospitality management.

Entry Requirements

 Entry to the BSc (Hons) International Tourism and Hospitality Management degree programme is governed by the regulations of the University of Chichester and requires one of the following:

• Entry to the degree programme is governed by the regulations of the University of Chichester and requires one of the following:
• A minimum of three ‘A-Level’ passes (or High School Diploma to age 18 where it is deemed equivalent), or
• A Pearson/Edexcel BTEC National Diploma
• An International Baccalaureate (28 points), or
• A recognised and relevant Foundation/Access to Higher Education course.
• Relevant T Level Equivalent.
• Entry via the foundation year is considered for individuals with many years of work experience and relevant skills, do not meet the entry requirement for the full degree, are enthusiastic about further studies and are able to pass our initial assessment test.

Qualifications Check

Please contact the Admissions Office to find out if your qualification is suitable. If you do not have a UK qualification or an International Baccalaureate we will use UK ENIC (Formerly UK NARIC) to find out how the qualifications, you already have compared to UK qualifications. UK ENIC is a UK agency that provides information and advice about how qualifications and skills from overseas compare to UK qualifications.

English Proficiency

Students seeking admission on the BSc (Hons) International Tourism and Hospitality Management programme whose first language is not English and who have not done the last two years of their education in English must meet a minimum English language requirement before commencing their programme. To join an honours undergraduate programme, they must pass our initial assessment Numeracy and Literacy test and must achieve at Level 2. Other equivalent English language tests at that level will be accepted.

Course Structure

Normally a Bachelor of Science with honours degree in International Tourism and Hospitality Management by the London School of Management Education will involve three years of full-time study with an additional year for the foundation option.

The structure of the BSc (Hons) International Tourism and Hospitality Management programme is shown below:

Year 0: Foundation Course (OPTIONAL) – 120 Credits at Level 4

• English for Academic Purposes (20 cr.)
• Study Skills (20 cr.)
• Using Numeracy and ICT Skills in Research (20 cr.)
• Evolution of Management Theory and Practice (20 cr.)
• Social Psychology in Organisations (20 cr.)
• Development of the Tourism and Hospitality Industry (20 cr.)

Year 1: Certificate in Higher Education – 120 Credits at Level 4

• Critical Thinking Skills  (20 cr.)
• Personal and Professional Skills for Management  (20 cr.)
• Organisation Theory  (20 cr.)
• Operations Management in Tourism and Hospitality (20 cr.)
• The Tourism and Hospitality Industry (20 cr.)
• Tourism and Hospitality Policies and Planning (20 cr.)

Year 2: Diploma in Higher Education – 120 credits at Level 5

• Strategic Management (20 cr.)
• Strategic Human Resource Management  (20 cr.)
• Marketing in International Tourism and Hospitality (20 cr.)
• Customer Service (20 cr.)
• Business Finance  (20 cr.)
• Research Methodology (20 cr.)

Year 3: Honours Level – 120 Credits at Level 6 *

• Leadership  (20 cr.)
• The Future of Tourism and Hospitality (20 cr.)
• Managing Change (20 cr.)
• Managing Risk  (20 cr.)
• Research Project (40 cr.)

Course Modules

BSc (Hons) International Tourism and Hospitality Management – Foundation YEAR ZERO (6 Compulsory Modules)

English for Academic Purpose

The English for Academic Purpose module taken in the Foundation year of the Bachelor of Science with honours degree in International Tourism and Hospitality Management is designed to increase confidence and fluency in the use of formal and informal English language skills. In particular, the course prepares students for the many different forms of interaction with speakers of English including academic staff and fellow students. The content focuses on the importance of clarity through the use of appropriate English in different academic situations and covers four key areas: listening and presenting skills, reading skills, writing skills, and how to select and use appropriate grammar and vocabulary in different academic contexts.

Study skills

The BSc (Hons) International Tourism and Hospitality Management module is designed to help students make the transition from secondary education to learning in higher education. Higher education emphasises the importance of students becoming autonomous learners which can be a challenge for those new to this approach. Understanding how you learn and your preferred learning style enables students to create a learning agenda specific to their particular needs including learning as a collaborative activity. Technological innovations are enabling greater use of student-centric as opposed to tutor-centric learning, thus encouraging the development of the individual as an autonomous learner through collaborative learning.

Using Numeracy and ICT Skills in Research

This module is essential and chosen by the London School of Management Education for its Bachelor of Science with Honours degree in International Tourism and Hospitality Management to support learners to acquire basic skills for research.  Research is part of the process of developing an ‘enquiring mind’. Whether to deepen subject knowledge, write an assignment or carry out a project, research is fundamental to studying at higher education. The module provides a foundation in the use of relevant numeracy and ICT skills in order to investigate, process and interpret information in the course of conducting research. 

Evolution of Management Theory and Practice

This module is designed by the London School of Management Education for its Bachelor of Science with Honours degree in International Tourism and Hospitality Management to support learners to understand how the management of Tourism and Hospitality organisations have evolved in response to changes in their operating environments. As organisations grew and developed over time so the need to efficiently and effectively manage their operations became more important. But organisations also evolve in response to changes in their operating environment and the practice of management has needed to evolve with these changes. This module considers four phases in the development of the theory and practice of management – the origins of management practice, management in the early stages of the industrial revolution, management in the post-industrial era and the shape of management practice in the future. Learners are expected to relate their learning to the tourism and hospitality industry .

Social Psychology in Organisations

Modern day management practice relies on an understanding of the causes of behaviour in the workplace. There is a technical aspect to work but it is important to also consider social aspects. Social psychology theories can help explain specific workplace phenomena such as the behaviour of individuals, motivation and organisational culture, which can affect the efficiency and effectiveness of operations. In particular, process theories help explain why certain phenomena occur while need theories help explain the extent to which individuals will participate and engage with tasks.  

Development of the Tourism and Hospitality Industry

This module is designed by the London School of Management Education for its Bachelor of Science with Honours degree in International Tourism and Hospitality  Management to support the Foundation year learners to understand how hospitality and Tourism is organised and delivered in the UK.  Tourism and hospitality are major international industries that in many countries account for a significant share of GNP and employment. The intrinsic links between tourism, hospitality and travel has meant that the growth of one sector has often stimulated the growth of the other sectors. The nature of these links is explored before the historical development and growing importance of the industry is examined. In conclusion, the module considers the likely developments and challenges the industry will face in the future 

BSc (Hons) International Tourism and Hospitality Management- Full Degree Year 1 (6 compulsory modules)

Critical Thinking Skills

This module has been designed by the London School of Management Education for students in the BSc (Hons) International Tourism and Hospitality Management course, to develop their process of conceptualizing, applying, analyzing, synthesizing, and/or evaluating information. Critical thinking is the ability to question what we read, hear and/or see. In all academic disciplines there are differences of opinion, conflicting evidence and uncertainty and a key skill in higher education is the ability to assess the evidence and arguments presented by others. This involves researching the topic, analysing the arguments given by different researchers in the field, and weighing up the evidence so that you can form your own conclusions about whose point of view you agree with and why. 

Personal and Professional Skills for Management

The module in the Tourism and Hospitality Management honours degree qualification examines the personal and professional skills needed to successfully manage individuals in a tourism and hospitality context. The role of people is critical to maximising performance, and therefore an understanding of how to effectively communicate and influence workplace behaviour is a fundamental management skill. Managers also need to understand how interpersonal conflict arises and an ability to coach and develop people in order to achieve a productive workforce.

Organisation Theory

Modern economies could not function without organisations. Whether formal or informal, their efficiency and effectiveness has a major impact on innovation, employment and standards of living. After examining early theories of how organisations evolved, the module analyses different organisational structures in the context of their environment, and how, over time, changes in the environment can change the nature and function of organisations. The module concludes by considering how technological advances are forcing organisations to become less hierarchical and more flexible.

Operations Management in Tourism and Hospitality

The efficiency and effectiveness of operations is perceived by customers to be part of the quality of service. Likewise, an efficient and effective supply chain is critical for continuing profitability. To develop an understanding of the operations process in the hospitality and tourism industrie s, the module first considers the complexity of intermediation and distribution. This leads to an examination of how sustainable relationships with customers and suppliers are created before the issue of how to manage demand and capacity is analysed. In conclusion the module explores how operations in tourism and hospitality need to be constantly monitored to ensure their continuing efficiency and effectiveness.

The Tourism and Hospitality Industry

This module has been designed by the London School of Management Education for students in the BSc (Hons) International Tourism and Hospitality Management course, to develop an in-depth understanding of the industry. Tourism and hospitality is a major international industry that has stimulated global economic growth and development. The industry accounts for over 10% of global GDP and employment but in some developing countries the sector accounts for more than 30% of GDP and jobs. The vitality of the industry is important for economic success by raising employment, incomes and stimulating small scale entrepreneurship. But there is a growing recognition of the problems the industry is creating through its impact on the environment, dependency issues and the potential spread of contagious diseases.

Tourism and Hospitality Policies and Planning

Ad hoc tourism and hospitality can create problems of sustainability. Most countries now have national and/or regional policies for tourism and hospitality that increasingly take account of the impact on the environment and social consequences. This Bachelor of Science with Honours degree in International Tourism and Hospitality Management programme module considers how these policies are created with the involvement of national and supranational bodies and, increasingly, local communities. Overarching policies for tourism and hospitality development then determine how individual projects are planned and evaluated to ensure sustainable economic development.

BSc (Hons) International Tourism and Hospitality Management – Full Degree Year 2 (6 compulsory modules)

Strategic Management

Strategic management is concerned with the actions organisations take to deal with the challenges, opportunities and threats in their external and internal environments. The module starts by examining how the hospitality and tourism organisations analyse their strategic environment in the light of their resources and capabilities. This leads to a review of how they determine their desired objectives, consider the circumstances and events that may affect outcomes, decide upon the actions they need to take to achieve their objectives, implement a strategy and evaluate progress.

Strategic Human Resource Management

Research has shown that organisations with strategic human resource policies have less absenteeism and lower staff turnover. Strategic human resource management (HRM) links the HRM policies of an organisation to its strategic direction. Based on a belief that the skills, expertise, experience and knowledge of all of its employees contributes to the achievement of an organisation’s goals, strategic HRM aligns functional human resource policies, such as recruitment, reward systems, training and performance management with organisational policy.

Marketing in International Tourism and Hospitality

Tourism and hospitality is the world’s largest industry and the most international in nature. The role of marketing in this industry isn’t simply a business function. Rather it is a way of thinking to ensure customer expectations are constantly exceeded to build brand loyalty. After examining the tourism and hospitality environment, the module considers the role of advertising and sales promotion before reviewing the nature of the tourism and hospitality ‘product’. The module concludes by analysing the types of distribution channels available for marketing purposes in the international tourism and hospitality businesses.

Customer Service

In every industry customer service is an important differentiator that can be used to create competitive advantage. There are particular characteristics of the tourism and hospitality industry, however, that make the delivery of a high quality customer service more challenging, not least the way human perceptions affect behaviour. Furthermore, organisational culture and emotions exert a strong influence on the ultimate success of a customer service strategy. It is important, therefore, to constantly monitor and evaluate how customer service is being delivered and ensure a robust strategy for recovering from any failures in the i nternational tourism and hospitality industry.

Business Finance

The prime objective of business organisations is sustainable profitability and the maximisation of shareholder wealth. This module has been designed by the London School of Management Education specifically for managers in the tourism and hospitality sector to develop a much clearer understanding of sustainable profitability. Managers are more likely to make a positive contribution to achieving this objective if they understand and can analyse the factors affecting profitability and the creation of shareholder wealth in their part of the organisation. The module considers four main areas of management accounting: costing decisions as the basis of profitability, budgets and control mechanisms, investment decisions and financial performance appraisal.

Research Methodology

This module is designed by the London School of Management Education for its Bachelor of Science with Honours degree in International Tourism and Hospitality Management to support learners to acquire basic skills for research.  The module lays the groundwork for undertaking a research project in the final year of the programme. In particular, it examines different research philosophies together with the basic elements of research design and how they shape and inform the research process. Core skills that will be developed include selecting an appropriate method of data collection and analysis, identifying relevant information sources, preparing and collecting data, analysing data using different approaches for qualitative and quantitative research projects, and writing the report once the research is completed.

BSc (Hons) International Tourism and Hospitality Management – Full Degree Year 3 (5 compulsory modules)

This essential module is designed by the London School of Management Education for its Bachelor of Science with Honours degree in International Tourism and Hospitality Management to support learners to understand the role of effective leadership in the sector.  Views about the appropriate role of leadership reflect the economic, social and political context in which leaders operate. The module examines various theories of leadership with their application to tourism and hospitality. In particular the link between theories of change and the role of leaders in building trust through the exercise of ‘responsible’ leadership is examined. This is supported by an analysis of the relationship between effective leadership and personality traits, ‘followership’ leadership and transformational leadership.

The Future of Tourism and Hospitality

The population of the developed countries, which accounted for 75 per cent of world tourism in 2010, is static and growing older. An aging population has different characteristics and requirements to the so called ‘dot.com’ generation. The tourism and hospitality industry will therefore need to re-focus on the medical and nutritional needs of the former, and the real-time, ‘24/7’ needs of the latter. An aging population is likely to result in an accelerating growth in cultural tourism whilst technological innovations will have a greater impact on the online information and reservation needs of the latter. These trends are examined in the context of continuing globalisation with implications for the structure and organisation of the industry.  

Managing Change

The aim of this BSc (Hons) International Tourism and Hospitality Management programme module is to inform students about the nature, process and management of organisational change. Highlighting various models and approaches, the module uses case studies from the tourism and hospitality industry to examine the interpersonal, group and organisational issues associated with change management in a range of tourism and hospitality situations. By analysing the usefulness and drawbacks of different models it will enable students to identify the most suitable approach in a specific situation with the development of an implementation strategy.

Managing Risk

The BSc (Hons) International Tourism and Hospitality Management programme module examines the nature of risk and the processes for identifying and managing risk in tourism and hospitality organisations. The characteristics of human error are explored as background to an appraisal of various risk assessment models and approaches to risk management. Once various risk factors have been identified and an assessment completed, systems for managing risk can be evaluated. The module concludes by an analysis of the relationship between risk and safety which leads to an examination of how a ‘just’ culture for balancing safety and accountability can be developed.

Research Project

The independent research project provides students with an opportunity to integrate and apply knowledge and understanding from the three years of the programme to a tourism and hospitality environment, to develop research skills and study current management literature in a specialised area. The project is an original, detailed research analysis on a topic selected in consultation with, and supervised by a member of London School of Management Education’s academic staff. The project includes a critical literature review and primary and/or secondary empirical work to address a specific research question (or questions).

Course Duration

Normally the course will involve three years of full-time study with an additional year for the foundation option.

Mode of Delivery

The BSc (Hons) International Tourism and Hospitality Management programme is delivered through a full-time of formal lectures, workshops and seminars.

Various methods are used to assess each module in the Bachelor of Science with Honours degree in International Tourism and Hospitality Management including workplace assignments, essays, reflective assignments, written reports, oral reports, case studies and projects. There are no time-constrained examinations.

Post Qualification

Students of the London School of Management Education with a BSc (Hons) International Tourism and Hospitality Management qualification who are awarded a minimum of a 2.2 classification can progress to a range of Masters programmes in a relevant subject area in various universities. Students can also progress in employment in the tourism and hospitality sector in a supervisory or managerial role.

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Courses Master of Business Administration (MBA) Master of Education (MEd) MSc Business Management BSc (Hons) Business Management (Full Degree) BSc (Hons) Business Management (Top-up Degree) BSc (Hons) Health and Social Care Management (Full Degree) BSc (Hons) Health and Social Care Management (Top-up Degree) BSc (Hons) International Tourism and Hospitality Management (Full Degree) BSc (Hons) International Tourism and Hospitality Management (Top-up Degree) BSc (Hons) Business Management & Finance BSc (Hons) Accounting and Finance BSc (Hons) International Tourism and Hospitality Management (Accelerated) BSc (Hons) Health and Social Care Management (Accelerated) MSci in Business Management MSci in Health and Social Care Management Online Diploma in Management HNC and HND in Business HND in Health and Social Care Level 5 HND in Healthcare Practice (Nursing and Healthcare Assistant) (RQF) Level 5 HND in Social and Community Work (Integrated Health and Social Care) (RQF) Diploma in Education and Training

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Travel and tourism

Travel and hospitality.

Travel and tourism is more than just a leisure activity; it's a dynamic industry that fuels global connectivity and economic growth. As the world becomes increasingly interconnected, the demand for skilled professionals in this field continues to rise. From travel agents and tour operators to hospitality managers and event planners, the opportunities for exciting and fulfilling careers are endless.

Based at the London Geller College of Hospitality and Tourism, you’ll develop the specialist knowledge and practical skills that employers in the travel and tourism industries are looking for.

As well as boasting  connections with over 400 businesses , UWL has  industry-standard facilities  and  highly experienced teaching staff , to help you achieve your professional aspirations.

Our content is developed with support from a  wide network of sector professionals  to include changes in the industry and we are  proud to involve experts  in our guest lectures and workshops to directly connect you to the industry.

• facilities  
• student events and opportunities
• jobs for travel and tourism graduates

Travel and tourism undergraduate courses

Bsc (hons) international tourism management (west london campus).

West London Campus

Travel and tourism postgraduate courses

Executive msc air transport operations and management (online delivery).

Online delivery

Executive MSc Aviation Data Analytics Management (Online delivery)

MA International Tourism and Aviation Management (West London Campus)

Course videos

Our BSc (Hons) International Tourism Management course stands out for the specialist mix of subjects available to study, taught by our highly experienced team.

Throughout the course, you will have opportunities to apply theory, including work on industry briefs, fieldwork and trips, and industry guest speakers.

Find out more in this video.

Travel and tourism FAQs

Why study travel and tourism at the university of west london.

Now celebrating our 70th year, the London Geller College of Hospitality and Tourism is home to significant academic expertise and professional experience, along with our unique facilities which include the Heathrow Archive and Exhibition, and FlightPad, our on-campus flight simulator.

Our industry connections have enabled students to undertake placements with leading employers in the UK and overseas, while our London location puts you within a short train ride of iconic hotels, world-leading events, international airports and countless hospitality and leisure destinations.

On many of our travel and tourism courses, you will have opportunities to complete work placements, ensuring you graduate with a highly desirable skillset.

What can I do after my course?

After your course, your career options in the travel and tourism industry will depend on the programme you complete – the best way to find out more is to click the course link above and browse to ‘Study and career progression'.

However, graduates of our College have gone on to work in various fields of tourism and travel for prestigious companies including British Airways, Hilton, and Legoland, with many working as chief executives and senior managers as well as advisors and consultants.

What do I need to study travel and tourism at the University of West London?

Explore the wide range of travel and tourism courses above that interest you to see their entry requirements.

If you do not have quite the right grades or subjects for the undergraduate degree you would like to apply for, you might be interested in one of our foundation-year courses. These four-year degree courses include a foundation year to prepare you for undergraduate-level work.

The University of West London has recently opened a Boeing 737-800 flight simulator at our West London campus. Check out our video to see it in action!

Get up close to historic Heathrow artefacts and discover how this iconic airport became the UK’s hub for aviation.

This new exhibition was made possible thanks to money raised by National Lottery players via the Heritage Lottery Fund (HLF) and generous donations from Heathrow Airport and the University of West London.

The Heathrow Archive

With over 800 items in the collection, The unique Heathrow Archive was deposited by Heathrow Airport Holdings Limited (HAHL) in 2015. The collection tells the story of Heathrow’s history from 1946 to 2016.

Events and opportunities

World Travel Market

Our International Tourism Management students attended World Travel Market in London’s ExCell Centre.

As well as the opportunity to network with industry professionals, they attended round table discussions and speeches about challenges facing the global tourism industry, sustainability and graduate job opportunities.

Course Leader, Dr Peter Smith explained, “The World Travel Market is an annual event held in London and is an invaluable opportunity for our students to meet representatives from all over the world showcasing their destinations. Students can meet and chat with industry professionals in a relaxed yet informative environment.”

Madrid Field Trip

Our International Tourism Management students recently completed a 4-day field trip to Madrid, as part of the Level 5 (Year 2)  Tourism Fieldwork  module.

Students researched cultural and heritage tourism in the Spanish capital, visiting sites including old town, the Plaza Mayor, Palacio Real, Thyssen-Bornemisza Museum, and Catedral de la Almudena. 

Course leader, Dr Peter Smith said, “Madrid is a fantastic city for students to observe and research current tourism management challenges such as visitor management, tourist and local interaction and diversification of the tourism offer, in a European context.

Dr Cristina Maxim author of  World Tourism Cities A Systematic Approach to Urban Tourism , accompanied the group and worked with students on their observations and research projects.

Jobs for travel and tourism graduates

Our travel and tourism courses will prepare you for a range of travel jobs such as:

• travel brand manager  
• hotel manager 
• corporate communications consultant 
• advertising account director  
• PR consultant
• marketing manager
• event manager
• project manager
• operations manager.

On graduation, you could go on to work in a variety of sectors anywhere in the world, including: 

• airside/portside
• tour operations 
• attractions management 
• business travel
• hotel and resort management
• retail travel 
• cruise shipping
• the transport industry
• public sector tourism agencies.

Graduate employers

Recent graduates have found employment in travel industry jobs at organisations including:

• British Airways
• Virgin Atlantic
• Heathrow Airport
• London City Airport
• Hilton hotels
• Heathrow Express

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MSc — 2024 entry International Tourism Management

How can sustainable practices be integrated into tourism management to protect environments and cultures while still providing a memorable experience for travellers? How can we manage tourism so the benefits are distributed equitably among all stakeholders? By exploring questions like these, this programme will equip you with the skills required to pursue a successful career in the rapidly growing tourism sector. 

Key course information

• September 2024 - Full-time
• February 2025 - Full-time

Why choose this course?

• This programme will provide you with the specialist knowledge, expertise and skills required to succeed in the rapidly evolving tourism sector.
• Our dedicated  world-leading academics  are committed to equipping you with the mindset to develop into an agent of change who will make a positive difference in the tourism sector.
• Our impressive industry connections mean that senior industry executives regularly give guest lectures to our students - you can use our networks to develop your own professional contacts.
• You’ll benefit from our outstanding track record for graduate employability.
• You’ll have access to the latest generation of teaching facilities, including state-of-the-art classrooms ensuring an immersive and interactive learning experience. Additionally, our Digital Lab provides a cutting-edge environment for conducting experiments, simulations and research, empowering you to explore innovative solutions and trends in the tourism sector.
• Typically, as a student on our International Tourism Management MSc, you won't have a tourism background at an undergraduate level but you’ll be in great hands as you train to make your mark in this sector.

1st in the UK

The School is ranked 1st in the UK and 15th in the world in the QS World University Rankings by Subject 2024  

Fantastic graduate prospects

94% of our Hospitality and Tourism Management postgraduate students go on to employment or further study (Graduate Outcomes 2024, HESA)  

2nd in the UK

The School is ranked 2nd in the UK for tourism, transport and travel in the 2023 Postgraduate Taught Experience Surrey (PTES) with an overall satisfaction score of 98% (CAH3)

Course details Open

What you will study.

Originally established in 1972, our MSc is one of the longest-established university courses of its type in the world, promising you pioneering research as well as a strong focus on forward-thinking ideas and innovation. Our programme is designed to provide students with a unique learning experience that combines theoretical knowledge with practical skills, preparing them for success in the dynamic field of tourism management.

Taking a broad view of international tourism management, you’ll get to know and understand the various global challenges (e.g. climate change, sustainability, overtourism, consumer behaviour change, digitalisation, safety and security concerns) that modern tourism managers and other professionals are likely to face.

We will equip you with essential, evaluative decision-making skills, we’ll also nurture your academic abilities while inspiring and encouraging the skills (e.g. leadership, communication, problem-solving, cultural awareness, sustainability, digital) and characteristics you need to become an accomplished tourism professional.

We also support your professional development with a practical focus on up-to-the-minute managerial and strategic issues within tourism, giving you a competitive edge with prospective employers.

We regularly invite high-profile guest speakers from the tourism industry to deliver industry-led presentations to our students. These speakers provide valuable insights into the latest trends and developments in the industry, helping our students stay up-to-date and competitive in the job market.

We also regularly organise field trips for our students to visit tourist attractions, companies, and other relevant sites. These trips provide students with hands-on learning experiences, allowing them to apply what they've learned in the classroom to real-world settings and gain a deeper understanding of the tourism industry.

Dr Alector Ribeiro

Programme leader

School of Hospitality and Tourism Management

This course is taught by academic staff from the School of Hospitality and Tourism Management.

Course structure Open

The structure of our programmes follows clear educational aims that are tailored to each programme. These are all outlined in the programme specifications which include further details such as the learning outcomes:

International Tourism Management MSc

Modules listed are indicative, reflecting the information available at the time of publication. Modules are subject to teaching availability, student demand and/or class size caps.

The University operates a credit framework for all taught programmes based on a 15-credit tariff.

Course options

International tourism management.

This module provides students with an insight into this dynamic and fast-growing industry and its ecosystem. The module examines the influence of business environment, investigates roles of each stakeholder in the tourism value chain system, analyses characteristics of each sector/business and explores the function of management within the tourism industry. The module highlights the impacts of the tourism industry on the physical environment, society and economy using real world case studies.  

RESEARCH METHODS

The Research Methods module aims to help students to develop an understanding of the research process and prepare students to undertake research leading to successful completion of their dissertation. It enables students to conduct research independently and also provides them with the knowledge, skills and understanding required to develop their proposal for their dissertation. Students are required to identify an area of research and develop research questions to be answered or hypotheses to be tested in the industry context relevant to their course of study. The module covers ideas, techniques, and methods relevant to different stages of the research process, stressing the interdependence of each stage in conducting effective, coherent and rigorous research.  

SERVICES MARKETING FOR EVENTS, TOURISM AND HOSPITALITY

This module is designed as an introduction to marketing. The module is divided into two distinct elements, firstly the principles of marketing are covered, and secondly the industry specific application of marketing is analyzed. The module also creates an opportunity to facilitate 'real life' decision-making and enhances a wide range of study skills, such as independent research, analytical skills as well as critical thinking. As such the goal is to contribute to resourcefulness and resilience and to develop digital capabilities linked to the topics covered. Consequently, students   develop skills relevant for employability.

OPERATING SYSTEMS & SUSTAINABILITY

This module is designed to provide students with an understanding of how tourism and hospitality operations function systematically. The systems approach adopted will enable students to critically analyze the interrelationships between systems theory, systems design and systems analysis in tourism and hospitality businesses. This approach will facilitate a critical appraisal of the sustainability and effectiveness of operational types and an evaluation of the potential for improvement. For those students with a background in tourism and hospitality, this module will provide a sufficiently distinct approach for them to gain new insights while offering students without any prior knowledge a framework to facilitate their understanding of new material

TOURISM SOCIAL SCIENCE

This module is intended to explore the principles and concepts of tourism from the perspective of social science theories. The module covers a range of social science disciplines with a view to developing students’ multi-disciplinary social science approach to understanding the significance and role of tourism in contemporary society.

STRATEGY AND INNOVATION IN THE TOURISM ECOSYSTEM

This module aims to develop students' ability to explore and evaluate concepts and applications of strategy and innovation in tourism management and operations. It aims to explore strategic innovation as a dimension of the overall strategic management of a firm/destination where innovation is embedded in comprehensive attempts to maintain competitiveness. It is designed to explore real world case studies of innovation as a strategic approach applied by organisations and policymakers at global, national and destination levels and at different managerial and strategic climates. The module will equip students with the critical skills to evaluate the successful/unsuccessful implementation of tourism strategy and innovation.

ETHICS AND CSR

This module introduces students to the study of ethics and applies this to tourism, transport, hospitality and events. Within the last decade significant attention has been paid to the issue of ethics and sustainability in these industries. Issues such as: corporate social responsibility, global reporting, ethical consumption, to name but a few, are becoming increasingly central to business practice. This module will offer students the opportunity to reflect upon their own understanding of ethics and corporate responsibility. It will introduce them to a range of theoretical approaches to understanding ethics and ethical responses to business situations, as well as provide the opportunity for in-depth reflection and critique on ‘real life’ scenarios. In so doing, this module adopts the University's curriculum framework, which aims to develop learners with strong Global and Cultural capabilities, Sustainability, Resourcefulness and Resilience while enhancing their Employability and Digital capabilities.

ACCOUNTING & FINANCE FOR THE SERVICE INDUSTRY

Managers in the service industry need to be able to measure and analyse the financial, social and environmental performance of the business to underpin decisions in the management and investment setting. In this module, students will learn how to critically evaluate financial information and data available in annual reports, financial analysts’ reports and other relevant sources. Using the principles and practices of financial analysis offered in this module, professionals in the service industry will be able to continuously optimise their firm's performance and enhance the profitability of investment decisions.

VISITOR ATTRACTION MANAGEMENT

Visitor attractions are a key element of the tourist experience and a major element of a tourist destination. This module explores types of visitor attractions, identifying key attributes of each type and the management of visitor attractions worldwide using extensive real-world case studies. This module also investigates the functional management of visitor attractions, managing impacts of visitor attraction management on local environment, society and economy and taking into consideration ethical issues in visitor attraction management and risk management and the application of technology and innovation in visitor attraction management. 

CONTEMPORARY ISSUES IN SUSTAINABILITY

Sustainability has become a major issue in contemporary service operations, including in the hospitality, tourism, transport, events, and related sectors. However, managers do not necessarily understand the specific aspects of sustainability which their business has an impact upon or is impacted by. Further, managers are not always familiar with the tools of sustainability assessment and have limited comprehension of how a robust sustainability audit can aid in reducing operational costs, improving corporate image, and increasing customer patronage. This module will introduce students into the array of sustainability-related issues that a business in hospitality, tourism, transport, or events may face and explain how these issues can be identified and assessed. The module will provide students with an opportunity to undertake a sustainability audit of a business and reflect upon the challenges of such audit¿s undertaking.

DESIGNING DIGITAL SERVICES

This module aims to provide you with a number of service design techniques and models by which current and cutting-edge digital technologies can be designed into existing and new service journeys, therefore delivering service innovation through design and technology to create business value. You will be exposed to research-informed, practice-relevant teaching and a series of innovative design workshops using emerging service science and service logic thinking to help develop innovative digital solutions or improve current ones to address current managerial and sustainability issues.

BUSINESS ANALYTICS IN SERVICES

Corporations, governments, entrepreneurs, and various organisations around the world are using data to extract patterns and generate insights to support strategic decision-making and create innovative solutions to business problems. This module will equip you with the fundamental concepts and tools needed to understand the emerging role of visual analytics in service organisations, will show you how to use a leading business intelligence platform -Tableau-, and will inform you how to best communicate your data with industry professionals for making better business decisions. Emphasis will be placed on applications, concepts, visualisation, interpretation, and communication of results, rather than theory and calculations.

BUSINESS PLAN

Students will have the opportunity to learn about the different approaches that aim to answer the question: how do I plan, assess and implement a new business venture? Business plans are essential not just for the successful implementation of start-up ventures, but also for continued business growth, including strategic competitiveness. A good business plan underpins business success on all levels and becomes a major guideline to sound management practices. All students will find much value in the business principles inherent to the planning process, which will lead to an enhanced commercial understanding. This module¿s content and outcomes build solidly upon undergraduate business-related courses from level 4, 5 and 6, as well as any accumulated business experience. It doesn't just reiterate much of the theory previously learnt, but also applies it in a create and innovate way to emphasise creative business development, profitability, growth, and sustainability. It holistically addresses preferred business outcomes and brings all its components together. This module is also designed to give students an entrepreneurial- and industry-focused alternative to the traditional academic dissertation (MANM387).

Semester 1 & 2

Dissertation.

The dissertation is optional for all MSc programmes and is the final element of the programme, providing an opportunity for a sustained period of independent study and research. It allows students to concentrate on topics that are of particular interest to them and it draws upon a range of different aspects of the taught programme particularly the Research Methods module (MANM386). Students can build upon their knowledge and topics learnt from programme-specific modules studies in semester 1 to develop and define their research idea and questions. It also gives an opportunity for students to work independently with an individual supervisor. There are two forms of dissertations: An academic dissertation. This form of dissertation follows the standard academic pattern of identifying a topic arising from a gap in the literature and developing a methodology to explore this area in-depth. A business or applied dissertation. This form of dissertation starts with an emerging business problem, either provided by an industrial partner or with their co-operation in the process, and seeks to provide a research-based solution to or exploration of the problem. All forms of the dissertation seek to develop the same learning outcomes and follow the same assessment criteria. In some cases, taught modules, in addition to Research Methods, may be pre-requisites of taking a particular form of dissertation so that students are adequately prepared.

Across academic years

General course information, contact hours.

Contact hours can vary across our modules. Full details of the contact hours for each module are available from the University of Surrey's module catalogue. See the modules section for more information.

New students will receive their personalised timetable in Welcome Week. In later semesters, two weeks before the start of semester.

Scheduled teaching can take place on any day of the week (Monday – Friday), with part-time classes normally scheduled on one or two days. Wednesday afternoons tend to be for sports and cultural activities.

View our code of practice for the scheduling of teaching and assessment (PDF) for more information.

Stag Hill is the University's main campus and where the majority of our courses are taught. 

Career opportunities Open

We offer careers information, advice and guidance to all students whilst studying with us, which is extended to our alumni for three years after leaving the University.

Our MSc in International Tourism Management will provide you with the essential skills and knowledge needed for a successful career in industry.

94 per cent of our School of Hospitality and Tourism Management postgraduate students go on to employment or further study (Graduate Outcomes 2024, HESA).

Some of our graduates have gone on to start their careers in the following roles:

• Conference services and facilities manager
• Hotel manager
• Senior executive (in destination management services)
• Senior manager (in international tour operators and travel businesses)
• Marketing executive (in destination management organisations).

Read more about which careers our recent graduates have gone onto after leaving Surrey.

Hear from our students Open

Yasmine Fofana

Student - International Tourism Management MSc

"I have learned so much more about the tourism industry in the world. Learning more about it has definitely shaped my views about my long term career plans and my view on the world."

Entry requirements Open

Country-specific qualifications, international students in the united kingdom.

A minimum of a 2:2 UK honours degree, or a recognised equivalent international qualification.

We may be able to take relevant work experience into consideration if you don't meet these requirements. If you have at least one year of relevant experience in a full-time graduate-level role (or a minimum of two years’ experience in a relevant graduate-level part-time role) please provide full details of your role and responsibilities in your personal statement and CV when you submit your application.

English language requirements

IELTS Academic:  6.5 overall with 6.0 in each element.

These are the English language qualifications and levels that we can accept.

If you do not currently meet the level required for your programme, we offer intensive pre-sessional English language courses , designed to take you to the level of English ability and skill required for your studies here.

International Pre-Masters

Prepare for postgraduate study and boost your career prospects. This is an intensive programme of academic subjects, study skills and English language preparation designed to help you succeed.

Recognition of prior learning

We recognise that many students enter their course with valuable knowledge and skills developed through a range of ways.

If this applies to you, the recognition of prior learning process may mean you can join a course without the formal entry requirements, or at a point appropriate to your previous learning and experience.

There are restrictions for some courses and fees may be payable for certain claims. Please contact the Admissions team with any queries.

Fees and funding Open

Fees per year.

Explore  UKCISA’s website for more information if you are unsure whether you are a UK or overseas student. View the  list of fees for all postgraduate courses.

September 2024 - Full-time - 1 year

February 2025 - full-time - 1 year.

• These fees apply to students commencing study in the academic year 2024-25 only. Fees for new starters are reviewed annually
• Annual fees will increase by 4% for each subsequent year of study, rounded up to the nearest £100, subject to any overriding applicable legislative requirements.

Payment schedule

• Students with Tuition Fee Loan: the Student Loans Company pay fees in line with their schedule (students on an unstructured self-paced part-time course are not eligible for a Tuition Fee Loan).
• Students without a Tuition Fee Loan: pay their fees either in full at the beginning of the programme or in two instalments as follows:
• 50% payable 10 days after the invoice date (expected to be early October of each academic year)
• 50% in January of the same academic year.
• Students on part-time programmes where fees are paid on a modular basis: cannot pay fees by instalment.
• Sponsored students: must provide us with valid sponsorship information that covers the period of study.

The exact date(s) will be on invoices. 

Additional costs

• Visits to attractions (including local travel and entry fees): £100
• Optional Field Trip (including local travel and accommodation): £120
• UK-based activity : £40.

Grand total: £260.

You may be able to borrow money to help pay your tuition fees and support you with your living costs. Find out more about postgraduate student finance .

Scholarships and bursaries

Discover what scholarships and bursaries are available to support your studies.

Early payment discount - Postgraduate September

This is an automatic award of £2,000 for self-funded international fee-paying students who pay their deposit by the deadline stated on the s...

Vice Chancellor’s Future Leaders Award

This prestigious award recognises academic excellence and is awarded to selected students starting a degree at the University of Surrey in S...

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Full-time, 12 months, September 2024

Please note that we may have to close applications before the stated deadline if we receive a high volume of suitable applications. We advise you to submit your application as soon as it is ready.

Admissions information

Once you apply, you can expect to hear back from us within 14 days. This might be with a decision on your application or with a request for further information.

Our code of practice for postgraduate admissions policy explains how the Admissions team considers applications and admits students. Read our postgraduate applicant guidance for more information on applying.

Related courses

Air Transport Management MSc

International Events Management MSc

International Hotel Management MSc

About the university of surrey.

Accommodation

We have a range of housing to suit all requirements and budgets. There are more than 6,000 rooms available (en-suite, single-sex, studio flat, shared or single).

Student life

At Surrey we offer a friendly university campus set in beautiful countryside, with the convenience and social life of bustling Guildford on your doorstep.

Need more information?

Contact our Admissions team or talk to a current University of Surrey student online.

Terms and conditions

When you accept an offer to study at the University of Surrey, you are agreeing to follow our policies and procedures , student regulations , and terms and conditions .

We provide these terms and conditions in two stages:

• First when we make an offer.
• Second when students accept their offer and register to study with us (registration terms and conditions will vary depending on your course and academic year).

View our generic registration terms and conditions (PDF) for the 2023/24 academic year, as a guide on what to expect.

This online prospectus has been published in advance of the academic year to which it applies.

Whilst we have done everything possible to ensure this information is accurate, some changes may happen between publishing and the start of the course.

It is important to check this website for any updates before you apply for a course with us. Read our full disclaimer .

International Tourism and Hospitality Management BSc (Hons)

Explore the world with this management-focused Tourism and Hospitality degree and graduate into a fast-paced, exciting industry.

With close links to employers, this course focuses on the connection between theory and practice to give you a well-rounded education with real-world applications.

You'll study courses like 'Fundamentals of Tourism, Leisure and Hospitality' to learn about the ideas that make a company successful.

Plus, you'll go on field trips, visiting regional events and tourist attractions, visit companies and get a practical understanding of the industry. In the past, we've gone to Barcelona, Amsterdam, Edinburgh, the World Travel Market and the Crowne Plaza, to name a few. You'll get a full list of field visits at the start of the course.

We are a member of the Institute of Hospitality, which gives you affiliate membership status, instant credibility on your CV, access to specialist resources, event invitations and networking opportunities, as well as access to our mentoring scheme and student discounts on leading retail and leisure brands.

We are also a member of the institute of Travel and Tourism, which allows students to expand their network at London and regional Network ITT and Future You events and boost their career prospects with the chance of winning one of the prestigious ITT Future You Awards, presented at the ITT Summer Party at the House of Commons.

Read the  programme specification  to find out more.

• We're a top 50 UK University (Guardian University Guide 2024).
• Our Hospitality, event management and tourism courses are ranked 13th in the UK (The Guardian University league tables, 2023).
• We are a University that is nationally recognised for supporting learners particularly from non-traditional backgrounds and many students come to us with no formal qualifications but with valuable work experience.
• Local, national and international field visits, including study abroad opportunities.

Our partners, accreditations and networks

Course structure

Our passionate and dedicated staff will teach you through lectures, seminars, tutorials, open and resource-based learning, and supervised project and group work.

With a focus on learning independent study skills, you'll present your ideas to your fellow students, and work in groups to analyse the theories you're being taught. Plus, you'll go on residential field study visits throughout the degree.

You'll be marked on your written coursework, projects, presentations, practical exercises, and timed and multiple-choice examinations.

Course Modules

Year 1 (national level 4).

Fundamentals of Tourism, Leisure and Hospitality (20 Credits)

Global Tourism (20 credits)

Impacts of Festivals and Events (20 credits)

Marketing and Business for the Service Sector (20 Credits)

Study Skills for the Service Sector (20 credits)

Tourism and Heritage Management (20 credits

Year 2 (National level 5)

Consultancy for the Visitor Economy (20 credits)

Current Issues for Tourism and Hospitality (20 credits)

Exploring Human Resource Management for the Service Sector (20 credits)

Meetings, Incentives, Conferences and Exhibitions (20 Credits)

Research Methods for the Service Sector (20 credits)

Tourism Fieldwork 2 (20 Credits)

Final year (National level 6)

Digital Technology and the Visitor Economy (20 Credits)

Gastronomy (20 credits)

International Hospitality Management (20 Credits)

Professional Development for the Service Sector (20 credits)

Service Quality (20 credits)

Strategic Planning for Tourism and Leisure (20 Credits)

Entry requirements

We don’t currently display entry requirements for United States. Please contact the Student Admin team on [email protected] or 0191 515 3154.

• 112 points from a minimum of two A-Levels. 

Accreditation of prior learning (APL)

• Previous learning
• Work experience

Fees and finance

2024/25 fees.

The annual, full-time, fee for this course is:

• £9,250 if you're from the UK/Europe*
• £16,000 if you're an international student (EU nationals will receive a £5,750 scholarship to reduce their fee to £10,250)

*European Union (EU), EEA (European Economic Area), and Swiss nationals who don't qualify for the EU Settlement Scheme are classed as international, however, for 23/24 and 24/25 admission, you'll receive a European student fee scholarship and will pay the home tuition fee rate for the duration of your studies. The discounted fee will be reflected in your offer letter.

For more information on fees and funding, visit our Scholarships pages.

Please note: Fees may be subject to change in the next academic year.

Find out more about paying tuition fees, methods of payment, or read about the scholarships and discounts that might be available to you.

This information was correct at the time of publication.

Career ready

This course gives you the knowledge you need for an exciting and successful career in a fast-paced, global industry with lots of job options. With close links to major industry experts, you'll learn using a mix of theory and practice that gives you the skills employers are looking for.

Career destinations

You'll graduate with a huge range of career options to think about, with many of our students going on to work in management. The kinds of jobs you could get with this degree include Hotel Manager, Tourism Development Officer or Resort Office Manager.

You'll have the chance to work for hotels, airlines, travel agencies, events organisers, heritage attractions, Local Authorities and other public sector bodies.

Plus you'll have vital transferable skills that give you an even wider choice of graduate-level work, or even going on to further study.

Field trips

With this degree, you'll go on several field trips to tourism and hospitality sites in London, the North East and the UK as well as overseas to places like Dublin, Prague, Barcelona and New York.

Top-up route

If you've already done your Higher National Diploma (HND) or Foundation course, you could study the BSc (Hons) International Tourism and Hospitality Management (Top-Up) and bring your degree up to a full honours. This would only take one year of full-time study and can increase your career choices, helping you reach your goals faster. 

Contact us  to learn about getting credit for your studies from your previous education.

Visit the BSc (Hons) International Tourism and Hospitality Management (Top-Up) course.  

Meet the students

The course is really wide-ranging which means I'll have a lot of options for when I graduate. Read more -->

Abdul Shahid

The International Tourism and Hospitality Management degree had everything I was looking for. Read more -->

Aija Grunsteina

I honestly think that the experience I got meant I had the skills needed to get the job. Read more -->

Alexandra Bratu

The most successful people never stop being students. Read more -->

Anna Petrova

The course here was ranked in the top two in the UK so that was a big factor. Read more -->

I really encourage anyone thinking about studying at the University to do it. Read more -->

Ionut Aldeailie

As a single mum the University allows me to study and have time for my little girl. Read more -->

Janis Crippa

It's an opportunity to explore my love of travel and find a way of combining it with my career goals Read more -->

Magdalena Maria

There’s no reason at all that age should hold me, or anyone else, back. Read more -->

Michail Petsalakis

I’m so excited to graduate and start the next phase of my academic journey. Read more -->

Monika Godo

I just knew it was the right place for me. Read more -->

Zineb Bernoussi

More about bsc (hons) international tourism and hospitality management at the university of sunderland in london, more from the university of sunderland in london, gaining industry insight - uosil hospitality week.

From 6 – 10 November, tourism and hospitality students enhanced their learning by taking part in a range of industry insight events, as part of the inaugural Hospitality Week at UoSiL.

Explore the UoSiL Hospitality Week

Celebrating International Men's Day at UoSiL

On 20 November 2023, staff and students from across the London campus came together to discuss men’s mental health and share experiences - with a series of talks, workshops, and networking activities.

Celebrate International Men's Day with us

Gaining Insight at the Museum of London Docklands

In early November, tourism and hospitality students visited the Museum of London Docklands and received a presentation from museum staff - giving them valuable insight into the operation and outlining possible career paths in the sector.

Explore the Museum of London Docklands

Related courses

Contact Student Recruitment for further information about studying at the University of Sunderland in London:

020 7531 7333

[email protected]

Read the programme specification  for more information on our Tourism, Events Management and Hospitality courses.

Page last updated: 05 June 2024

We aim to provide clear, accurate and timely information to prospective and current students. We continuously review and enhance course content in consultation with our students and the information provided on our website is the latest available. If you have received an offer from us to start a course, we will communicate any important changes to you in writing. We will always seek to ensure that our prospective students are fully aware of the basis on which they are accepting an offer.

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Sustainable Tourism Development & Management MSc

This course is in clearing with spaces available

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The MSc Sustainable Tourism Development & Management builds on existing expertise and knowledge in the fields of sustainable tourism, tourism entrepreneurship and innovation, political economy of tourism, cultural and heritage tourism management, destination marketing and strategic tourism management. It is an innovative future-looking postgraduate course designed to provide you with a an in-depth understanding of global tourism business activity and its relationship to destination economies.

You'll also be prepared for the enormous challenges facing tourism managers, entrepreneurs policy-makers and indeed, tourists themselves, as we deal with the legacy of the pandemic, 'future-proof' tourism destinations and business against coming crises. This Masters draws upon the research expertise, knowledge and experience of the global tourism industries area as well as engagement with a range of diverse practitioners. It combines rigorous academic ideas with problem-solving and practical skills to equip postgraduate students with industry-based knowledge and competences to enable them to excel in the globalised business environment in which the contemporary tourism business and the industry operate.

Find out more

• Book for an open day
• Apply for accommodation
• Order a prospectus
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Course options

• September 2024

Entry Requirements

Academic requirements, accepted qualifications.

Bachelor's degree with minimum (2:2) or equivalent in Business, Tourism or Hospitality related degree.

International Qualifications

We accept a wide range of European and international qualifications in addition to A-levels, the International Baccalaureate and BTEC qualifications. Please visit our International page for full details.

English Language requirements

International students for whom English is a second language require an IELTS score of 6.5 (with no component score less than 6.0). If you do not meet the academic English language requirements for your course, you may be eligible to enrol onto a pre-sessional English course .

The length of the course will depend on your current level of English and the requirements for your degree programme. We offer a 5-week and an 10-week pre-sessional course.

Mature applicants and those without formal qualifications

As an inclusive university, we recognise those who have been out of education for some time may not have the formal qualifications usually required. We welcome applications from those who can demonstrate their enthusiasm and commitment to study and have the relevant life/work experience that equips them to succeed on the course. We will assess this from the information provided in your application or may request additional information such as a CV or attendance at an interview. Please note that some courses require applicants to meet the entry requirements outlined.

You may also be a suitable candidate to access one of our courses by completion of a UEL Pre-Entry programme (for mature learners). For more information and eligibility, please contact our Pre-entry Information, Advice and Guidance team .

Admissions policy / Terms of Admittance

We are committed to fair admissions and access by recruiting students regardless of their social, cultural or economic background. Our admissions policy sets out the principles and procedures we use to admit new students for all courses offered by the university and its partners.

Further advice and guidance

You can speak to a member of our Applicant Enquiries team on +44 (0)20 8223 3333, Monday to Friday from 9am to 5pm. Alternatively, you can visit our Information, Advice and Guidance centre.

MSc Sustainable Tourism Development & Management

Msc sustainable tourism development & management, home applicant, full time.

• Home Applicant
• Full time, 1 year
• 12720 Pound 12720

MSc Sustainable Tourism Development & Management, home applicant, part time

• Part time, 2 years
• 2120 Per 30 credit module Pound 2120 Per 30 credit module

MSc Sustainable Tourism Development & Management, international applicant, full time

• International Applicant
• 17520 Pound 17520

Fees, funding and additional costs

EU, EEA and Swiss Nationals starting a course from September 2021, will no longer be eligible for Home fees. However, such nationals benefitting from Settled Status or Citizens' Rights may become eligible for Home fees as and when the UK Government confirms any new fee regulations. Further information can be found at UKCISA .

Tuition fees are subject to annual change. Fees for future years will be published in due course.

Home students

Postgraduate loans scheme.

£10,280 to fund your Masters Programme under the Postgraduate Loans (PGL) scheme

Postgraduate Loans (PGL)

The Postgraduate Loan (PGL) provide non-means-tested loans of up to £10,906 to taught and research masters students.  It will be paid to students as a contribution towards tuition fees, living costs and other course costs. Applications are made directly through  Student Finance England  

Eligibility

Whether you qualify depends on: •    if you've studied a postgraduate course before •    your course •    your age •    your nationality or residency status

Full eligibility can be found on the Government's Postgraduate Loan webpage .

Please take a look at the  Postgraduate Loans  for an overview of the new funding.

Postgraduate Scholarship

Apply for a 50 per cent discount on your tuition fees! You can get a 50 per cent discount on course fees through a UEL Postgraduate Scholarship. The scholarship is open to full-time and part-time UK and EU students of taught postgraduate courses. *Exclusions apply.

Find out more about full eligibility criteria and how to apply .

Terms and conditions apply.

Our scholarships and bursaries can help you

How we can help you

Did you know that with a postgraduate qualification, you can expect to earn more than someone who only holds an undergraduate degree?

If you want to build new skills, change career paths, or further your career prospects, a postgraduate degree can help you. Our range of scholarships and bursaries will make financing your education that much easier. Below is some of the funding available to support you in your studies:

• Alumni Discount   - up to 15% fee waiver *exclusions apply. Please see the Alumni Discount page  for information.
• Early Payment Discount  - 5% fee waiver
• Asylum Seekers scholarship   - 100% fee waiver
• Civic Engagement - £1,000
• Hardship Bursary - up to £2,000
• Sport Scholarships   - Up to £6,000

How to pay your fees

There are a number of ways you can pay your fees to UEL

• Online payment facilities
• By telephone
• In person at our Docklands or Stratford campus
• Bank transfer

Full information on making payments can be found  on our Finance page .

If you wish to discuss payments to the University, please contact our Income Team on 020 8223 2974 or you can email  [email protected]

Ideas for funding your postgraduate study

Below are some ideas on how to fund your postgraduate study:

•     Apply for a  Postgraduate Loan  
•     Take advantage of  UEL scholarships and bursaries
•     Ask your employer to sponsor your study
•     Study part-time so you can work at the same time (applicable to courses that have a part-time mode)
•     Look at  UK Research and Innovation funding options

The Student Money Advice and Rights Team (SMART) are here to help you navigate your finances while you're a student at the University of East London. We can give you advice, information and guidance on government and university funds so that you receive your full funding entitlement. Live chat: Click the live chat icon in the bottom left of the screen Phone: 020 8223 4444

International students

Living costs for international students.

As part of the Tier 4 student visa requirements, UK Visas and Immigration (UKVI) estimate that you will need £1,265* per month to cover your living costs. It includes expenses for accommodation, food and drink, travel within London, textbooks, entertainment, clothing, toiletries and laundry. Most Tier 4 students are required to show they have sufficient funds to cover the first nine months of the course before they start - a total of £11,385 - in addition to the tuition fees. You can find more information about the specific requirements of the Tier 4 student visa. The amount that you will spend can vary depending on your lifestyle. The UKCISA International Student Calculator can help you plan and manage your money.

* Please note the Immigration Rules are subject to change and this figure is likely to be increased by UKVI year on year. Please therefore check our ISA page for more information at the time of preparing your visa application.

How to pay your fees - international students

Deposits and paying by instalments International students are required to pay a  deposit  before being issued a Confirmation of Acceptance for Studies (CAS). Your remaining balance will be paid in five monthly instalments over your first term. The first of these instalments must be paid when completing your enrolment on arrival at UEL. Please follow the payment instructions on our Make a Payment page . After the required payment has been made, you will be asked to complete the online International Student Reply Form to confirm your acceptance of our offer and of our terms of admittance and fee policy.

Our International team at UEL are available for advice and guidance on studying in London, fees, scholarships and visa requirements. Email:  [email protected]

Additional costs

Depending on the programme of study, there may be extra costs which are not covered by tuition fees, which students will need to consider when planning their studies.

Tuition fees cover the cost of your teaching, assessment and operating University facilities such as the library, IT equipment and other support services. Accommodation and living costs are not included in our fees. 

Textbooks Our libraries are a valuable resource with an extensive collection of books and journals as well as first-class facilities and IT equipment. You may prefer to, or be required to, buy your own copy of key textbooks.

Computer equipment There are open-access networked computers available across the University, plus laptops available to loan. You may find it useful to have your own PC, laptop or tablet which you can use around campus and in halls of residences.

Free WiFi is available on each of our campuses.

Printing In the majority of cases, coursework can be submitted online. There may be instances when you will be required to submit work in a printed format. Printing and photocopying costs are not included in your tuition fees.

Travel Travel costs are not included but we do have a free intersite bus service which links the campuses and halls of residence.

For this course, you will be:

• involved in processes of making, as a means of exploration, experimentation, and understanding your practice, by using a diverse range of media and materials
• required to purchase your own copy of books, for required reading
• required to produce physical artefacts for assessment 
• able to participate in optional study visits and/or field trips

However, over and above this you may incur extra costs associated with your studies, which you will need to plan for. 

In order to help you budget, the information below indicates what activities and materials are not covered by your tuition fees:

• personal laptops and other personal devices 
• personal copies of books 
• optional study visits and field trips (and any associated visa costs)
• printing costs
• your own chosen materials and equipment
• costs of participating at external events, exhibitions, performances etc.

Field trips

Some modules also incorporate field trips which may involve students in activities taking place for periods of between several hours to several days. Students are given detailed information at the beginning of each module and these field trips are optional but will enhance the student’s curriculum and studies. These field trips will range from being free of charge to approximately £300 (depending on nature of field trip and the length). The more expensive field trips will be subsidised.

Learn about applying

Important information about your application, uk full-time starting sept.

How to apply Apply directly to UEL by clicking on the apply button. For further information read our  Guide to Applying . When to apply Places on many courses are limited and allocated on a first-come first-served basis. We advise you to apply as early as possible to give yourself the best chance of receiving an offer. Advice and guidance Our  Information, Advice and Guidance team  provide impartial advice on courses, entry requirements, pre-entry and access programmes in person and via the telephone. +44 (0)20 8223 4354 Already applied? You can track the progress of your application by contacting our Applicant Engagement team on +44 (0)20 8223 3333 (Monday - Friday, 9am - 5pm). Read our  guide to applying  for further information. Need help? Contact our Applicant Engagement team (Monday - Friday, 9am - 5pm) +44 (0)20 8223 3333

UK Part-time starting Sept

How to apply Apply directly to UEL by clicking on the apply button. For further information read our  Guide to Applying . When to apply Places on many courses are limited and allocated on a first-come first-served basis. We advise you to apply as early as possible to give yourself the best chance of receiving an offer. Advice and guidance Our  Information, Advice and Guidance team  provide impartial advice on courses, entry requirements, pre-entry and access programmes in person and via the telephone. +44 (0)20 8223 4354 Already applied? You can track the progress of your application by contacting our Applicant Engagement team on +44 (0)20 8223 3333 (Monday - Friday, 9am - 5pm). Read our  guide to applying  for further information. Need help? Contact our applicant engagement team (Monday - Friday, 9am - 5pm) +44 (0)20 8223 3333

International Full-time starting Sept

Submitting your application please read and consider the entry and visa requirements for this course before you submit your application. for more information please visit our  international student advice pages .  .

How to Apply We accept direct applications for international students. The easiest way to apply is directly to UEL by clicking on the red apply button. Please be sure to  watch our videos  on the application process.

When to Apply Please ensure that you refer to the international admissions deadline . We advise you to apply as early as possible to give yourself the best chance of receiving an offer.

International students who reside overseas Please ensure that you have read and considered the entry requirements for this course before you submit your application. Our enquiries team can provide advice if you are unsure if you are qualified for entry or have any other questions. Please be sure to read about the  Tier 4 visa requirements .

Advice and guidance Our  Information, Advice and Guidance team  provide impartial advice on courses, entry requirements, pre-entry and access programmes in person and via the telephone.

+44 (0)20 8223 4354 Need help? Contact our applicant engagement team (Monday - Friday, 9am - 5pm)

+44 (0)20 8223 3333

About our foundation years

Our Foundation Year courses are perfect for you if you... 

• are returning to education after a long time, or you don't have the qualifications for direct entry into our degree programmes
• are thinking of re-training and would like an introduction to the area
• are an international student wanting an additional year to adapt to the UK academic system
• are still evaluating which degree pathway at UEL is the right one for you

Please note: Foundation years can only be studied full-time. However, you can transfer to part-time delivery once you have completed your foundation year. Please apply to the full-time option if you wish to study in this way.

What makes this course different

Industry Connections

Benefit from industry engagement in every module. Including guest speakers, site visits, placement opportunities, competitions, field trips and debates - enhancing your understanding of contemporary issues in the industry.

Excellent London Location

Benefit from studying in one of the best locations in the world for events Management - enjoy fact-finding trips to some of the capital’s most iconic locations as part of the course, from the ExCel Centre to the Olympic Park.

Professional Experience

Our reputation and East London base have helped us to develop valuable links to national and multinational organisations. These connections can provide opportunities for you to gain work experience and build your professional network.

Course modules

Mental wealth: the tourism professional (research methods and field school) core module.

This module will deepen your understanding of current challenges in tourism organisations and help you identify your own development needs in leadership, management, academic study, and research. It explores the role of the tourism practitioner from various perspectives, examining tourism management as both a profession and an academic discipline. Throughout, you'll critically analyse established concepts and emerging trends in tourism theory and practise, gaining insights into the evolving global tourism landscape.

The module aims to prepare you for the demands of sustainable destination management, tourism policymaking, product development, marketing, entrepreneurship, and responsible tourism leadership by fostering creativity, independence, and a curious mindset.

Destination Governance and Tourism Planning for Resilience and Sustainability Core Module

This module will develop your understanding of ideas, concepts, and theories in tourism policy, planning and governance for resilience and sustainability. 

This module will further develop your ability to evaluate and apply different approaches to the strategic planning and governance of destination and the critical tourism assets and related ‘common pool resources’ located therein, with a view to advancing sustainable and resilient steady-state tourism economies that are aligned with the decarbonisation of destinations and the regenerative tourism business. 

The module will develop your knowledge and competencies into a range of areas related to public policy making, public administration, marketing, governance, and strategy for sustainability in relation to local, national, and international tourism policy making bodies.

Innovation, Entrepreneurship and Regenerative Tourism Economies Core Module

This module delves into international tourism, business environments, political economies, entrepreneurship, and innovation. You will analyse how the pandemic has shaped the tourism industry, exploring emerging business models like inclusive and green growth. Emphasising regenerative policies aligned with UN sustainable development goals, you'll reflect on how tourism can contribute to long-term destination recovery. Throughout, the goal is to inspire your critical thinking and innovation within the evolving post-pandemic tourism landscape.

Culture, Heritage and Creativity in Tourism Core Module

In this module, we will explore tourism in the context of the arts, cultural and creative sectors – through its contribution to stimulating entrepreneurship, reducing inequalities, and facilitating inclusive development and growth of the local visitor economy.

The module will further help you to develop your critical understanding of the tourism product as expressed in and through the cultural landscape – and how the management of arts, culture and heritage is linked to identity and the concept of place.

In line with the above, the module will help you to identify opportunities and challenges in utilising urban and/or rural landscapes as cultural tourism products, with an emphasis on creativity and audience engagement – encouraging both local and global community approaches.

A key component of the module is the exploration of storytelling and authentic content creation in relation to both the digital and physical cultural tourism landscape.

Research Dissertation (MSc Sustainable Tourism Development) Core Module

NOTE: Modules are subject to change. For those studying part time courses the modules may vary.

Download course specification

PDF, 97.0kb

What we're researching

Our team of expert lecturers bring together significant industry and academic experience within sustainable tourism.  Like our community of students, our lecturers come from a diverse range of backgrounds. We have experts in development studies, sociology, political science, marketing, arts and cultural studies. One thing they all have in common is their ability to inspire and share invaluable insights.

Our teaching team for this course includes Dr Henrik Linden, Senior Lecturer in Tourism and Cultural Industries Management. His research work includes exploring fan cultures, arts audiences, and the representation of places and destinations. Dr Linden has published several academic journals and his most recent co-authored book, "Fan Cultures: Tourism, Consumerism and Social Media" (Palgrave, 2017).

Dr Michael Palkowski, Lecturer in Sustainable Tourism and Development, focuses specifically on sustainable tourism management and critical hospitality studies. He received his PhD in tourism Edinburgh Napier University in 2020. He is currently working on a range of journal articles that are pending publication. Birte Schmitz, Senior Lecturer in Tourism and Hospitality Management, has been teaching for 13 years. Before that, she gained industry experience in tourism marketing and worked on seafront and rural development projects on the South Coast of England. Her research interests lie in tourist behaviour, food tourism, and rural tourism planning and development.

The course also features input from other experienced tutors, such as Dr Alessandro Bigi, who researches topics in marketing and digital marketing, tourism, and wine marketing, with a primary focus on marketing digital transformation, artificial intelligence and strategy, and tourism marketing. Finally, Dr Naz Ali, who is a Senior Lecturer in Events and Leisure Management, investigates critical geographies related to global tourism, sport events tourism, and identity matters.

Your future career

The course responds to the growing demand for highly trained professionals in the tourism industries in the UK and worldwide. The increasingly professionalised and globalised nature of these industries means that employers are looking for management/leadership graduates with an academically informed understanding of these sectors as well as the critical and analytical skills needed to reflect upon and solve a range of management-related problems. 

Through a combination of academic rigour with practical engagement with innovative industry partners and applied research, this course will equip students with the knowledge, strategic vision and competences to take a leading role in their chosen workplace. As one of the world's largest industries, tourism contributes to 7 per cent of global exports and sustains over 300 million jobs. It constitutes a major global force for economic development and intercultural exchange while in many low-income and small island developing states it comprises the single largest export sector.

How we support your career ambitions

We offer dedicated careers support, further opportunities to thrive, such as volunteering and industry networking. Our courses are created in collaboration with employers and industry to ensure they accurately reflect the real-life practices of your future career and provide you with the essential skills needed. You can focus on building interpersonal skills through group work and benefit from our investment in the latest cutting edge technologies and facilities.

Career Zone

Our dedicated and award-winning team provide you with careers and employability resources, including:

• Online jobs board for internships, placements, graduate opportunities, flexible part-time work.
• Mentoring programmes for insight with industry experts 
• 1-2-1 career coaching services 
• Careers workshops and employer events 
• Learning pathways to gain new skills and industry insight

Mental Wealth programme

Our Professional Fitness and Mental Wealth programme which issues you with a Careers Passport to track the skills you’ve mastered. Some of these are externally validated by corporations like Amazon and Microsoft.

We are careers first

Our teaching methods and geographical location put us right up top

• Enterprise and entrepreneurship support 
• We are ranked 6th for graduate start-ups 
• Networking and visits to leading organisations 
• Support in starting a new business, freelancing and self-employment 
• London on our doorstep

What you'll learn

This course tackles the critical issues impacting the tourism industry today and equips students with the tools to rebuild, restructure, and transform the industry in a sustainable and responsible manner. The curriculum aligns with the principles of sustainability and the Sustainable Development Goals, preparing students to become environmentally aware and innovative tourism entrepreneurs.

The curriculum evaluates sustainability from various angles, covering aspects such as culture and heritage, destination governance, the impact of climate change on tourist destinations, resilience planning and risk management. It also examines innovative solutions proposed by both the public and private sectors to combat issues like over tourism. 

With an additional focus on practical learning, the course features numerous field trips and hands-on activities that allow students to engage with industry practitioners and see sustainability concepts put into practice. The course provides a comprehensive understanding of the complex challenges facing the tourism industry and provides students with the knowledge and skills to create sustainable and responsible tourism solutions.

How you'll learn

We pride ourselves on giving students a fantastic experience and great support from day one. We're an inclusive university with a close-knit community of students and our teaching reflects that. Teaching is delivered through a diverse range of methods, not only to develop your different skills but also to enrich the learning experience. 

Our students also have access to many of the thousands of recognisable names throughout the capital and our links with industry stretch across the world. When you're not observing professionals in action, we'll be bringing them to you with a programme of regular guest speakers who will keep you informed and inspire you for the career that lies ahead of you. 

How you will be assessed

100% coursework

Campus and facilities

Our campus and the surrounding area.

Our waterfront campus in the historic Royal Docks provides a modern, well-equipped learning environment.

Join us and you'll be able to make the most of our facilities including contemporary lecture theatres and seminar rooms, art studios and exhibition spaces, audio and visual labs and a multimedia production centre.

Features include our 24/7 Docklands library, our £21m SportsDock centre, a campus shop and bookstore, the Children's Garden Nursery, cafés, eateries, a late bar, plus Student Union facilities, including a student lounge.   The University of East London is one of the few London universities to provide on-campus accommodation. Our Docklands Campus Student Village houses close to 1,200 students from around the world. We are well connected to central London and London City Airport is just across the water. We also run a free bus service that connects Docklands with Stratford campuses.

Who teaches this course

This course is delivered by the Royal Docks School of Business and Law

The teaching team includes qualified academics, practitioners and industry experts as guest speakers. Full details of the academics will be provided in the student handbook and module guides.

Alexis Preyre

Michael Palkowski

Henrik Linden

Dr Alessandro Bigi

Related courses

This course is part of the Hospitality, Events and Tourism subject area.

MBA Master of Business Administration

Become a business leader. Get the skills and connections to work in senior management, business consultancy, or build your own enterprise.

MSc Events and Hospitality Leadership

Benefit from a mixture of theoretical input and practice to ensure employability in the events or hospitality sector. Develop business principles, alongside sector knowledge.

TERMS AND CONDITIONS Modal

Terms of Admittance to the University of East London

The Terms of Admittance govern your contractual relationship with the University of East London ("UEL"). A contract between you, the Student, and us, UEL, is entered into once you accept an offer of a place on a programme at UEL and this contract is subject to consumer protection legislation. You are entitled to cancel this contract within 14 days of enrolment onto your programme.

1) Student enrolment

Enrolment at UEL is the process whereby you officially become a UEL student. The enrolment process requires you to:

• Ensure that we are holding the correct personal details for you
• Agree to abide by our regulations and policies
• Pay your tuition fees/confirm who is paying your tuition fees

You are expected to enrol by the first day of your academic year (click on "Discover") which will be notified to you in your enrolment instructions. Failure to enrol by the deadline contained in our Fees Policy (for most students by the end of the second week of teaching) may lead to the cancellation of student status and all rights attached to that status, including attendance and use of UEL's facilities. If you do not complete the formal process of enrolment but, by your actions, are deemed to be undertaking activities compatible with the status of an enrolled student, UEL will formally enrol you and charge the relevant tuition fee. Such activities would include attendance in classes, use of online learning materials, submission of work and frequent use of a student ID card to gain access to university buildings and facilities. Late enrolment charges may be applied if you do not complete your enrolment by the relevant deadline.

2) Tuition fees

Your tuition fee is determined by:

• the programme you are studying;
• if you are studying full or part-time;
• whether you are a UK/EU or International student; and when you started your studies with us.

We will tell you the tuition fee that you are due to pay when we send you an offer as well as confirm any additional costs that will be incurred, such as bench fees or exceptional overseas study trips. Unregulated tuition fees (where the UK government has not set a maximum fee to be charged) are generally charged annually and may increase each year you are on the programme. Any annual increase will be limited to a maximum of 5% of the previous year's fee. Regulated tuition fees (where the UK government has set a maximum fee to be charged) may also be subject to an annual increase. Any annual increase will be in line with the increase determined by the UK government. You will be notified of any increases in tuition fees at re-enrolment in the programme. Further information on tuition fees and payment options is contained in our Fees Policy .

3) Student ID Cards

To produce an ID card, we need a recent photograph of you that is not obscured and is a true likeness. We will either ask you to send us/upload a photograph in advance of enrolment or take one of you at the point of enrolment. The photograph will be held on our student records system for identification purposes by administrative, academic and security/reception staff. By accepting these Terms of Admittance you are confirming that you agree to your photograph being used in this way. If you object to your photograph being used in this way please contact the University Secretary via email at gov&[email protected] . You are required to provide proof of your identity at initial enrolment and prior to the issue of your UEL student ID card. This is usually a full and valid passport but instead of this you may bring two of the following:

• A (full or provisional) driving licence showing current address
• An international driving licence
• An original birth certificate (in English)
• A debit or credit card (one only)
• A benefit book or benefit award letter (dated within the last 3 months)
• An Armed Forces Identity card
• A police warrant card

You are required to carry and display your student ID card whilst on UEL premises and must keep it safe so that it is not misused by others.

4) Proof of qualifications

You are required to produce evidence of having satisfied the entry requirements for your programme. Such evidence must be in the form of the original certificates or certified notification of results from the examining body. All qualifications must be in English or supported by an official certified translation. If you fail to provide evidence of having satisfied the requirements for the programme you are liable to be withdrawn from the programme.

5) Non-academic entry requirements

You may need to demonstrate that you have met non-academic entry requirements prior to enrolment by providing additional information to UEL. For example, if you:-

• are under 18 years of age at the time of initial enrolment,
• are applying to a programme that requires health clearance for study as stated in the programme specification,
• have declared a relevant criminal conviction,
• will be studying a programme that involves contact with children and/or vulnerable adults or leads to membership in a professional body that deals with children and/or vulnerable adults.

You will not be permitted to enrol and any offer will be withdrawn if UEL deems that you are unsuitable for study following assessment of this additional information in line with published policies. These policies will be provided to you when the additional information is requested.

6) Criminal convictions

UEL has a responsibility to safeguard staff, students and the wider community. You are required to inform UEL of any relevant criminal convictions you have and provide further information relating to these as requested. This includes any relevant criminal convictions received whilst studying at UEL. UEL will assess all information received in line with published policies and may remove you from a programme if the conviction makes you unsuitable for study in UEL's opinion. Failure to declare a relevant criminal conviction or provide further information about you may result in expulsion from UEL.

7) Providing false information to UEL

If you are discovered to have falsified or misrepresented information presented to UEL at application, enrolment or during your studies, you may be expelled from UEL.

8) Continued enrolment and student status

You are expected to abide by all UEL policies and regulations, both those in force at the time of first and subsequent enrolment and as later revised and published from time to time. UEL reserves the right to make reasonable changes to its policies and regulations and any substantial amendments will be brought to your attention. You are also required to take personal responsibility for your studies; this includes undertaking all studies in support of your programme as prescribed by UEL. Key policies include: Manual of General Regulations This describes the general regulatory framework of UEL and gives information about how UEL confers its degrees, diplomas and certificates. It includes important information about academic performance requirements for continued study. Engagement Attendance Policy This outlines UEL's expectations of students in relation to attendance on and engagement with taught programmes. These students are expected to attend all scheduled classes and engage fully with learning materials and resources provided to them - failure to do so may result in withdrawal from module(s) and/or the programme. Code of Practice for Postgraduate Research Degrees The purpose of this code is to provide a framework for the successful organisation and implementation of good practice in all matters relating to postgraduate research degrees at UEL. It aims to ensure that all students are effectively supported and supervised so that the full scope and potential of their research is realised; that their thesis is submitted within regulatory periods and that they complete their programme with a suitable and sufficient portfolio of research and employment-related skills and competencies. Health and Safety Policy This describes the structures and processes by which UEL protects the health and safety of its staff, students and visitors. It confirms that students will receive sufficient information, instruction and induction in relation to health and safety. All students should take reasonable care of their health and safety. They must abide by UEL’s rules and regulations and cooperate with supervisors to enable them to fulfil their obligations. Students must not interfere intentionally, or recklessly misuse anything provided for health and safety. UEL has consulted with its students and staff and has adopted a No Smoking Policy to safeguard the health and well-being of its community. Students are required to comply with this policy which restricts smoking to designated shelters and prohibits the use of electronic cigarettes within any UEL building or near building entrances. For further information on our Healthy Campus initiatives and support please visit the Health and Safety pages . Student Disciplinary Regulations and Procedures (incorporating the student code of conduct) This code is more than a list of things that we should and should not do: it reminds us that we should always consider how our behaviour affects others. The code applies:

• to all students;
• at all sites throughout our estate, and;
• when we represent UEL on business beyond our campus, both in real (face-to-face) and virtual environments.

And outlines expectations of students:

• verbal and physical behaviour should always be polite and respectful;
• behaviour should not impair the engagement, learning or participation of others;
• anti-social behaviour by individuals and groups will not be tolerated.

9) Changes to scheduled programmes

UEL will take all reasonable steps to ensure that the programme of study that you have accepted will conform to the programme specification published on our website and will ensure that the necessary resources required to enable you to meet the required learning outcomes and pass the relevant assessments are available. In order to ensure that our programmes are current and relevant, they are subject to regular review. From time to time, to ensure the maintenance of academic standards and/or compliance with professional body requirements, it may be necessary to amend a module or make adjustments to programme content. Major changes to programmes that in the reasonable opinion of UEL, will have a significant impact on students will involve consultation with students already enrolled on the programme when the changes are proposed. Once any changes are confirmed, UEL will notify all students and applicants of the changes. When UEL reasonably considers that the change may only impact one or more cohorts on the relevant programme, UEL may decide to only consult with the relevant cohort. In the event that we discontinue a programme, we will normally permit existing students to complete the programme within the typical duration of study. In these circumstances, UEL will use reasonable endeavours to continue the programme for existing students without making major changes. If this is not possible, we will support students in changing to another UEL programme on which a place is available, and for which the student is suitably qualified, or assist with transfer to another HEI to complete the programme elsewhere.

10) Changes to these terms

We may change these terms from time to time where, in UEL's opinion, it will assist in the proper delivery of any programme of study or in order to:- (a) Comply with any changes in relevant laws and regulatory requirements; (b) Implement legal advice, national guidance or good practice; (c) Provide for new or improved delivery of any programme of study; (d) Reflect market practice; (e) In our opinion make them clearer or more favourable to you; (f) Rectify any error or mistake; or (g) Incorporate existing arrangements or practices. No variation or amendment to these Terms of Admittance may be made without our prior written agreement. In the event that we agree to transfer you to an alternative programme of study, the transfer will be considered to be a variation to the Terms of Admittance, which shall otherwise remain in full force and existence. If we revise the Terms of Admittance, we will publish the amended Terms of Admittance by such means as we consider reasonably appropriate. We will use reasonable endeavours to give you notice of any changes before they take effect.

11) Data Protection

UEL is committed to adhering to its obligations under the Data Protection Act 2018 and will act as a Data Controller when it processes your personal data. You can find our registration to the Data controller register on ico.org.uk . UEL processes your personal data to fulfil its contractual and legal obligations to students. Personal data that we process about you includes:

• Your contact details and other information submitted during the application and enrolment processes;
• Details of courses, modules, timetables and room bookings, assessment marks and examinations related to your study;
• Financial and personal information collected for the purposes of administering fees and charges, loans, grants, scholarships and hardship funds;
• Photographs, and video recordings for the purpose of recording lectures, student assessments and examinations and for the purposes of university promotion that is in our legitimate interest but still fair to you;
• Information about your engagement with the University such as attendance data and use of electronic services such as Moodle, Civitas and YourTutor;
• Contact details for next of kin to be used in an emergency;
• Details of those with looked-after status or those who have left the care system for the provision of support;
• Information related to the prevention and detection of crime and the safety and security of staff and students, including, but not limited to, CCTV recording and data relating to breaches of University regulations;

This is not an exhaustive list, for further information please refer to our fair processing notice pages on uel.ac.uk. In all of its data processing activities, UEL is committed to ensuring that the personal data it collects stores and uses will be processed in line with the data protection principles which can be summarised as:

• Being processed lawfully, fairly and in a transparent manner;
• Collected for specified, explicit and legitimate purposes;
• Adequate, relevant and limited to what is necessary;
• Accurate and, where necessary, kept up to date;
• Kept in a form which permits identification of data subjects for no longer than is necessary;
• Processed in a manner that ensures appropriate security of the personal information;
• Be accountable for, and be able to demonstrate compliance with, the six principles above.

Student Responsibilities You must ensure that:

• All personal data provided to UEL is accurate and up-to-date. You must ensure that changes of address etc. are notified to the Student Hub.
• Students who use UEL's computing facilities may process personal data as part of their studies. If the processing of personal data takes place, students must take responsibility for that processing activity to ensure that it is in line with the data protection principles above.
• Students who are undertaking research projects using personal data must ensure that:
• The research subject is informed of the nature of the research and is given a copy of UEL's Fair Processing Notice and this Data Protection Policy.

12) Legal basis for use of data

By agreeing to these Terms of Admittance and enrolling at UEL, you are agreeing to the terms and conditions of a contract for the use of your personal data relating to your enrolment, and if appropriate, registration and ongoing participation in a programme of study. Your personal or special category data will be collected, processed, published and used by UEL, its online learning and teaching services and/or its partners and agents in ways which support the effective management of UEL and your programme of study, to allow for the delivery of bursary schemes and to support improvements to student experience and progression, and are consistent with: The terms of the Data Protection Act 2018; Any notification submitted to the Information Commissioner in accordance with this legislation; and compliance with any other relevant legislation. You have fundamental rights associated with how organisations use your personal data. Further information on data protection and use of your personal data can be found in our Data Protection Policy and on uel.ac.uk.

13) Intellectual property

You are entitled to the intellectual property rights created during your time studying at UEL that would belong to you under the applicable law. There are some programmes where the assignment of certain types of intellectual property to UEL is appropriate. UEL will require the assignment to it of intellectual property rights relating to postgraduate research that is part of an ongoing research programme. Where the nature of the research programme means that some assignment of intellectual property rights to UEL is appropriate, we will take what steps that we can to ensure that your interests are protected. UEL will take reasonable endeavours to ensure:-

• the scope of the assignment is narrow, and is restricted to what is necessary, for example, to protect UEL’s legitimate interests in the intellectual property created as party to a research programme;
• the application of the assignment is clearly defined so that it is clear to you in which circumstances the assignment will apply;
• where the assignment of the intellectual property is appropriate in the circumstances, we will take all reasonable steps to ensure that the rights of the parties are evenly balanced (for example, your work being acknowledged in a publication and, where appropriate, subject to an appropriate revenue sharing scheme)
• where UEL claims ownership of intellectual property rights in relation to a taught programme of study, such treatment of those rights will be made clear in the published information relating to that programme.

14) How we communicate with you

UEL will communicate with you via a variety of channels, including postal letters, e-mail, SMS text messages and online notices. To enable this, we request that you provide us with your e-mail address, postal address, and contact telephone number when you first enrol. Throughout your studies, it is important that you keep your contact details up to date. You can view and edit this information by logging into our student portal, UEL Direct at https://uel.ac.uk/Direct . We will create a UEL e-mail account for you after you enrol. Your e-mail address will be your student number, prefixed with a ‘u’ and followed by ‘@uel.ac.uk’ – e.g.: [email protected]. UEL will use this e-mail address to communicate with you and it is important that you regularly check and manage this mailbox for important updates and information. You can access your email account, plus information about our services, news and events by logging into our Intranet, intranet.uel.ac.uk. At the login screen, enter your email address (as above) and password. Your default UEL password will be your date of birth, formulated as DD-MMM-YY, e.g. 31-jan-84. Your UEL email account and associated UEL IT accounts will be deleted not more than 6 months after you graduate or withdraw from your programme of study (if earlier).  

15) University of East London Students' Union

The University of East London Students' Union (UELSU) represents students at UEL. By enrolling at UEL you are automatically granted membership of both UELSU and the National Union of Students (NUS). If you wish to opt out from this membership, please inform UELSU in writing at either [email protected]  or by writing to Chief Executive, UELSU, University of East London, Docklands Campus, 4-6 University Way, London E16 2RD. UELSU provides a range of services and support to students and can provide advice and representation on any matter affecting the contract between you and UEL. For further information on this support, please visit www.uelunion.org

16) Students studying at partner institutions

If you are undertaking a programme of study at a partner institution you will need to generally abide by the above terms and also those of the partner institution. Further information and support in understanding these terms is available from the Academic Partnership Office -  [email protected] .

17) International students - additional responsibilities

All international students must also comply with UK Visa and Immigration requirements. All international students are required to hold a valid visa which permits study in the UK or hold a Tier 4 visa/have applied for a Tier 4 visa with a Confirmation of Acceptance for Studies issued by UEL. Students who are being sponsored under a Tier 4 student visa must also understand and comply with the responsibilities of their student visa and cooperate with UEL in fulfilling our Tier 4 duties .

18) Equality, Diversity and Inclusion

UEL is committed to working together to build a learning community founded on equality of opportunity – a learning community which celebrates the rich diversity of our student and staff populations and one in which discriminatory behaviour is challenged and not tolerated within our community. Within the spirit of respecting difference, our equality and diversity policies promise fair treatment and equality of opportunity for all regardless of gender, ethnicity, sexual orientation, age, disability or religion/belief (or lack of). In pursuing this aim, we want our community to value and to be at ease with its own diversity and to reflect the needs of the wider community within which we operate. For further information on this inclusive approach to education please visit our Student Policies page .

19) Complaints

We welcome feedback on our programmes and services and facilitate this in a variety of ways, including programme committees, module evaluation forms and surveys. However, if you are dissatisfied with a particular service or programme or the manner in which it has been delivered, you must let the person responsible for that service know as we will always try to resolve matters at the earliest opportunity via informal conciliation. If you are unsure who to approach, please e-mail The Hub who will be able to direct your concerns appropriately. If you remain dissatisfied with a service or programme, or the manner in which it is delivered, you should refer to our formal complaints procedure to have the matter formally addressed. In addition, once you have enrolled on your programme, you will also have access to the Advice and Information Service offered by UELSU. This access is not available to students studying at partner institutions.

20) Cancellation

If you wish to cancel this contract within 14 days of enrolment in your programme, you must do so in writing. Any fees that you have paid will be refunded – please see the Fees Policy for further information on obtaining a refund.

21) Further guidance

If any of the information in these Terms of Admittance or related policies is unclear or if you have any questions, please contact The Hub for guidance on +44 (0) 208 223 4444 .

22) Right to advice

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Welcome to the Tourism Management Institute

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Is tourism the comeback kid? We sure need it to be - Sudima’s Les Morgan

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The incoming New Zealand International Convention Centre is a big lever to pull business tourism in, energising the Auckland hotel and tourism market, Les Morgan argues. Photo / Chris Tarpey

THREE KEY FACTS:

• In the year to March 2023, tourism directly added $13.3 billion to GDP.
• The indirect value added of industries supporting tourism generated another $8.8b, or 2.5% of GDP.
• Overseas visitor arrival numbers were up slightly in April compared to a year before but still short of pre-pandemic levels.

Les Morgan is Sudima Hotels and Hind Management chief operating officer.

As the Government steps up its pro-growth export value drive, and our biggest dairy company goes back to basic ingredients , the challenge for tourism - our country’s second largest export earner behind dairy - is to regain its pole position.

This is the time for tourism and hospitality to get New Zealand up in lights on the world stage.

Aotearoa is an attractive niche destination and there’s nothing to stop tourism and hospitality championing the Government’s commitment to double the value of exports in 10 years. One silver lining of Covid is that tourism stakeholders are more aligned.

Catalysing tourism is partly about an inclusive but balanced approach to who we welcome. Above all, it’s about industry players stepping smartly up the value chain.

After some tough years, our tourism and hospitality industry’s vital signs look better. 2023 data showed tourism made a direct contribution of $13.3 billion to our GDP. Total tourism expenditure increased by 39.6% (to $ 37.7 billion) from the previous year. The total number of people employed in the tourism industry (around one in nine) increased by nearly 50%.

Industry players are more optimistic, feeling momentum, and looking for openings. China tourism is on a comeback and, most likely, its progress will shape industry fortunes. But acceleration demands a wider perspective than primary tourism markets.

New Zealand must take every value-add opportunity out there, everywhere, diversifying and deploying our strengths, and I was reminded of this in recent international travels.

Ahead of a panel discussion last month on Chinese Tourism at the New Zealand-China Business Summit , in April I joined the PM’s senior business delegation to Singapore, Thailand and the Philippines . Southeast Asia is a fast-growing and crucial market for Aotearoa, offering more business and leisure travellers, and new ideas.

Three areas stood out for me where we can add and capture value at pace in tourism and some other leading New Zealand sectors.

Relationships

The Government’s push on international relationships is right, but making long-term friends is Aotearoa’s speciality.

Genuine smiles and warm hearts can open entire markets. The sheer scale of the Southeast Asia market and the large family companies there with capital looking for a home is exciting. It’s about cultivating friendships, about whanaungatanga.

A proverb we heard was The Three Cups of Tea, which will resonate with kiwis. In short: one cup to become friends, a second cup to become very good friends, a third cup to become lifelong friends. This is about building trust and becoming family. It’s your brand, your reputation; it’s very much their approach to business.

We need to be up there more often, investing time and capital. We heard from influential and powerful people who backpacked or studied here, how do we get them back here?

Innovation and sustainability

The second thing that struck me is ESG (environmental, social, and governance) and sustainability. The Southeast Asia trade visit positioned NZ as a global leader in innovation, clean tech and green transformation.

We seem fairly advanced on the ESG front, partly because green capital is yet to flow strongly into that region. As a premium destination championing regenerative tourism on all levels, New Zealand enterprise can lever this for added value, through both physical and intellectual property.

ESG is the future platform for business and New Zealand’s tourism sector needs to own this value curve.

Sector intersections

Opportunities in sectors synergies was a third business mission observation. The symbiotic relationship between tourism, trade and education is a way to add value, especially at the premium end where NZ tourism inclines.

Our educationalists are doing wonderful jobs in-market. Our food, tourism and education industries could partner more on everything from educational tourism and agri-tourism through to marketing, sustainability and export promotion.

We absolutely need more international conferences. The incoming New Zealand International Convention Centre is a big lever to pull business tourism in, energising the Auckland hotel and tourism market which is lagging behind other regions like Christchurch and Queenstown. We have never had a product quite like this and I think it’s a game-changer.

Ultimately, powering New Zealand growth and productivity is about doing better what we do best, and building world-class brands and reputational capital around this. Our rebounding tourism sector is a natural hub in this value-add game. If we can be bolder, smarter and more connected as an industry, we can lead the way for New Zealand.

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