travel company mission

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Our Misson, Vision & Values

Travelling and connecting with places and people is so important to us, it’s the cornerstone of why Welcome to Travel exists.

We believe that travelling broadens the mind and changes the way you think. The people you meet and the experiences you have give you an improved ability to empathise with different situations and people.

Travel is the best way to learn about the world and how it works. Our experiences both travelling and working in travel have led us to where we are today, and to Welcome to Travel’s Mission Statement, Vision Statement and Values.

Our Mission

Through travel, we connect people to positive experiences enabling them to see the world differently.

To create a world where everyone is encouraged to travel.

Aim for positive

Quality always wins, community is key, encourage growth, lead by example, value every relationship, back yourself, do what is right.

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• 812B, George Street, Sydney, NSW, 2000

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Our mission, vision and values

Our vision is the future we want to achieve. Our mission is what we do every day to bring that vision to life.

Helping people and companies travel smart and achieve more

Solve it together

Collaboration connects us. There’s no problem so tough that we can’t tackle it together. Working as a team, we harness the wisdom (and energy!) of the crowd.

Act with purpose

We embrace change and foster innovation. Our creativity and drive are positively contagious – and they get results.

Do what’s right

We operate openly and foster transparency. Our team members, clients and communities always know where we stand.

Give your best

Passion powers us. We believe the only way to do great work is to love what you do. We’re inspired by the people and places around us.

Feed the future

When we give others the tools, skills and opportunities to succeed, they flourish. When we give ourselves the same, we’re unstoppable.

Our commitment to diversity and inclusion

Experience shows that our differences fuel innovation for our company, clients and communities. We bring different voices, backgrounds and perspectives into our workforce—and nurture and celebrate them once they’re here. We treat everyone with respect, dignity and fairness. We empower each person to develop themselves to the fullest. We’re committed to making a positive impact in the lives of others.

A message from our Global Executive Team

As a travel company, we exist to bring people together. When people come together, they create opportunities for shared experience, dialogue, and growth. These opportunities are at the core of our long-standing commitment to diversity, equity and inclusion.

We’re committed to building and sustaining a global workforce that is diverse and reflects the communities in which we operate, a workplace that is inclusive, and a culture that seeks to ensure equal access to opportunities for everyone.

We recognize that we must always strive to do better by our people and our communities, and that our work in this area can never be “done.” From offering our people ongoing awareness opportunities and resources to re-evaluating the impact of our initiatives, we’re committed to moving forward in the spirit of humanity and humility.

Our commitment is rooted in our core values. In tackling tough challenges as a team (Solve it together), driving change (Act with purpose), advocating for justice (Do what’s right), making things happen (Give your best) and empowering ourselves and others (Feed the future), we move toward a better tomorrow. 

We’re a big global company and different dimensions of diversity carry different meaning and importance in different countries and regions around the world. It’s why our DE&I framework has been built on a cornerstone of aligning global principles to local plans.

This work is a journey and we’ve already made good progress. But we’re not stopping, as we build forward in key areas, including:

• Increasing and strengthening recruitment partnerships that can help us reach more diverse candidate pools around the globe
• Developing policies and processes that foster greater inclusion for neurodivergent applicants and employees
• Increasing our measurement of diverse supplier spend across markets and developing strategies to grow those relationships in our supply chain
• Working across various internal teams to develop solutions that help our customers and their travelers have more accessible and inclusive travel experiences
• Continuing DE&I news, resources, conversations and events to increase engagement and drive awareness and connections across our workplace

We know that the work of growing DE&I in our DNA extends far beyond any one person, department or function. We know that challenging the status quo requires change, not only in processes but also in mindsets and behaviors. And we know that change can be difficult. So, we’ll continue to progress as a company in thoughtful, practical ways – and we ask the support of every one of our people as we move ahead on our journey.

About BCD Travel

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales. For more information, visit www.bcdtravel.com .

Travel smart. Achieve more.

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Mission statement travel agency examples.

As a travel agency, it’s important to have a clear mission statement that guides your business strategy. A mission statement is a brief statement that summarizes your company’s purpose and values. It can help you stay focused on your goals and make decisions that align with your core beliefs. In this article, we’ll provide examples of mission statements for travel agencies and offer tips for crafting your own.

Why Do You Need a Mission Statement?

A mission statement is a powerful tool for any business, but it’s especially important for travel agencies. Travel is a highly competitive industry, and having a clear sense of your purpose and values can set you apart from your competitors. A mission statement can also help you attract and retain customers who share your values.

Additionally, a mission statement can help guide your business decisions. When faced with tough choices, you can refer back to your mission statement to ensure that you’re staying true to your core beliefs. This can help you build a company culture that aligns with your values and create a sense of purpose for your employees.

What Should Your Mission Statement Include?

A mission statement should be concise and memorable. It should capture the essence of your company’s purpose and values in just a few sentences. Here are some elements that you might include in your mission statement:

• Your company’s purpose or reason for existence
• The values that guide your business
• Your target audience or ideal customer
• Your unique selling proposition or competitive advantage

When crafting your mission statement, it’s important to be authentic and true to your values. Don’t try to copy someone else’s mission statement or include buzzwords that don’t reflect your business. Your mission statement should be unique to your company and reflect what makes you stand out.

Examples of Mission Statements for Travel Agencies

Here are some examples of mission statements for travel agencies:

“To create unforgettable travel experiences for our clients, while fostering a culture of environmental responsibility and community engagement.” – This mission statement emphasizes the agency’s commitment to sustainable travel and community involvement.

“To provide personalized travel planning services that exceed our clients’ expectations, while fostering a culture of creativity and innovation.” – This mission statement highlights the agency’s focus on personalized service and innovative thinking.

“To empower our clients to explore the world with confidence and curiosity, while fostering a culture of inclusivity and respect.” – This mission statement emphasizes the agency’s commitment to diversity and inclusivity.

Tips for Crafting Your Mission Statement

Here are some tips for crafting a mission statement for your travel agency:

• Start by brainstorming your company’s purpose and values. What sets you apart from your competitors? What do you believe in?
• Keep it concise. Your mission statement should be no more than a few sentences long.
• Make it memorable. Your mission statement should be easy to remember and repeat.
• Be authentic. Your mission statement should reflect what makes your business unique and true to its values.
• Get feedback. Once you’ve drafted your mission statement, share it with your employees and customers to get their feedback.

A mission statement is a powerful tool for any travel agency. It can help guide your business decisions, attract and retain customers, and create a sense of purpose for your employees. By crafting a clear and authentic mission statement that reflects your company’s purpose and values, you can set your agency apart in a highly competitive industry.

Frequently Asked Questions

What is a mission statement.

A mission statement is a brief statement that summarizes your company’s purpose and values. It can help you stay focused on your goals and make decisions that align with your core beliefs.

Why do travel agencies need a mission statement?

A mission statement is important for travel agencies because it can help set them apart from their competitors, attract and retain customers who share their values, and guide business decisions.

What should a mission statement include?

A mission statement should include your company’s purpose or reason for existence, the values that guide your business, your target audience or ideal customer, and your unique selling proposition or competitive advantage.

How do I craft a mission statement for my travel agency?

To craft a mission statement for your travel agency, start by brainstorming your company’s purpose and values. Keep it concise, memorable, and authentic, and get feedback from your employees and customers.

"Where every journey is a masterpiece."?

Mission, vision and values.

To design and deliver tailor-made trips that exceed our clients' expectations, based on trusting relationships, personalized attention and exceptional service.

To be the leading travel agency in the design of exclusive and personalized experiences, making our clients live memorable moments and fulfill their dreams through unique trips that they will remember for the rest of their lives.

• Personalization and Exclusivity
• Service Excellence:
• Trust and Transparency
• Innovation and Creativity
• Sustainability and Social Responsibility

Telephone numbers: 

+52 55 1328 5245 & +1 312 680 3235

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Privacy Policy

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Our purpose

We’re here to create positive change through the joy of travel.

That's our mission. Because done right, we believe that travel can be a force for good.

Since the very beginning, we've been about giving back and running our trips in a way that respects local people and places.

When you travel with us, you'll quickly understand our trips are about more than good views and great times, they're about connecting to the places we go, the people we meet along the way and the communities at the heart of every Intrepid experience. That's where we try to make an impact.

We travel with respect for the places we go – from the natural environments we explore to the wildlife that calls those places home. 
 


Though we've been carbon neutral since 2010, we know that's not enough. That’s why we have verifiable science-based targets to reduce our emissions and follow carefully crafted animal welfare guidelines. 

We think globally, act locally and engage personally. Basically, we’re a global collective that’s local at heart, with locally-based leaders out front of every trip and community-based tourism experiences on a number of adventures. 
 


From homestays to Indigenous community-led experiences, we look for opportunities to keep the economic benefits of travel where they belong. 

We've always been about balancing purpose and profit, and in 2018, we joined the B Corp™ community to certify our commitment to using business as a force for good.  
 


Think of it like an independent global stamp of approval on the work we're doing and the impact we're making. 

For over 20 years, our not-for-profit, The Intrepid Foundation, has been giving Intrepid travellers a chance to make a bigger impact in the places they visit. Together we've raised more than $15.5 million and supported over 160 communities around the world.  
 


To double the difference, we dollar-match travellers’ donations and take care of all the admin fees.

10 ways 2023 was Intrepid’s most impactful year ever

Intrepid named one of the World’s Most Innovative Companies by Fast Company for the fifth time 

Good, thanks: The Intrepid Foundation keeps on getting better 

Learn about some of our ongoing sustainability efforts and how they might help you plan your travels 

4 big reasons to travel with a B Corp in 2024

Introducing our first-ever ethical marketing policy

6 reasons we need to empower women to fight climate change

A 10-step guide to decarbonising your travel business

Discover who we are, how our trips work and why you should travel with us.

Eat, Sleep, Wander

30+ Travel Agency Vision Examples

     11. Our mission is to revolutionize travel through the power of technology. (travel agency)s focus is on transforming the way consumers plan, book and travel around the world. As we bring our talented teams and capabilities together, we will be well positioned to accelerate the pace of innovation to deliver even better customer experiences. 

    12. Our mission at (travel agency) is to make affordable travel services to customers and to deliver pleasurable travel experiences that are seamless from end to end. We offer hassle-free travel services from the moment you start planning your vacation. 

    13. (travel agency) is helping people and companies travel smart and achieve more. We are constantly introducing new booking services and promos to ensure that all our customers get an astonishing travel deal while enjoying flexible booking terms.

    14. Together, we deliver joyful vacation experiences and breakthrough shareholder returns by exceeding guest expectations and leveraging our industry-leading scale. We provide the world’s best customer experience every day.

    15. (travel agency) takes the stress out of planning so you can focus on seeing both the highlights of the world’s must-see destinations and the magic behind every corner. We aim to be the world’s most trusted and innovative travel company.

    16. We are the down-to-earth travel experts whose vision is to bring world travel within your reach. We handle every single detail, so you can save your energy for discovery, not stressing out. And, with (travel agency), you’ll always feel smart about your travel choices. 

    17. When we travel we’re reminded that the world is a friendly place, that people are more generous than we remember, and that we share more in common with our fellow travelers than not. After all, travel brings out the best in us. 

    18. Our purpose: “To enrich lives through inspiring travel experiences,” not only for our guests but also for the people and places we visit. We believe in building long-lasting relationships with our clients in order to always be their No.1 choice. 

    19. At (travel agency) our vision is to successfully grow our company in ways that encourage customers to travel with us again and again, vendors to value our partnership, and inspire employees to be passionate, engaged, and helpful in our workplace and community.

    20. (travel agency) offers a wide array of amenities to keep both experienced and new customers pleased. Our vision has been to facilitate global travel by providing our customers trips all around the globe with splendid user experience.

More Travel agency vision examples on the next page…

Mission Statement: Why Your Tour Company Will Benefit From a Strong and Authentic Purpose

Recent studies show that travelers increasingly are interesting in booking with companies whose values align with their own . There’s also been evidence of an increase in wanting to go deeper than your average bus tour (even if they’re also booking that bus tour).  

Prefer to listen & watch?  This article has a video version.

However in reality, those same customers are also booking through Viator, GetYourGuide, etc. where individual company branding is hard to get across. So I can see how companies aren’t able to see the value of putting solid work into your brand if you aren’t getting that much direct traffic.

And still, I would argue that a Mission Statement is so much more than getting customers, it’s going to help you retain them once they’re already on your tour and encourage word-of-mouth marketing to get more people on your tours.

An authentic Mission Statement (one you truly believe in and isn’t just pulling from trendy concepts), should be the core of your brand and it will help you brand out the rest of your customer’s experience from the tour confirmation to any email correspondence to Moments on the actual tour . Which is vital in getting them to remember you.

You’ll know a tour is properly branded, when a guest will remember the name of your company (less common than you think as they more often remember; ‘that amazing food tour in Taipei’).

Bonus- you can even use brand as a performance metric for your guides.

In this article I’ll outline the simple process I like to use to develop Mission Statements & Purpose (which can be used whether you’re a large multi-destination operator, or a solo-guide-business)

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Mission statement..

What do you do, for whom, how?

Your answer should be short and simple (two sentences at most).

“We [what], for [whom], by [how].”

It should also be specific.   I’ll give you a bad example first;

“We create amazing tours , for travelers by showing them the local side of our cities .”

This is a very generic statement that doesn’t really tell you anything.   To break it down I’d ask:

• What: “We create amazing tours”, How exactly are your tours amazing? How do you define amazing?
• For whom: “Travelers” is incredibly broad and unrealistic, I imagine that you don’t really believe that your tours are for every type of travelers and person. Are your tours for families with kids? Are they for foodies? For people who normally like to explore their own? For solo travelers? For the academic who want to dig deep into everything? Those would all be very different tours.
• How: “Showing the ‘local side of our cities” also leaves a lot of questions. How are you defining local? Does that mean a neighborhood far out from the center? If your tour includes major landmarks, are you showing them in a way that locals would also enjoy them?

To give you some better examples, let’s pretend that the following brands are looking to get into the tour business.   Here’s how they might craft their Mission Statement (I’m obviously making these up):

Nike – if they ran jogging tours

“We create tours that help you move for travelers who want to stay active during their trip by combining the must-see sights with the best local jogging routes .”

Toyota – if they ran private multi-day trips

“We make road trips easier for families by taking care of all of the logistics and planning leaving you to enjoy being out on the open road without the stress of where to go and what to do .”

Related articles:

How to Create Responsible Tours Even When Your Guests Take Buses and Planes.

Why Your Tour Branding Shouldn’t Stop Once Guests are on the Tour

Or to be more specific, ‘Why do you do what you do’?

When talking about Responsible Business, you’ll see the phrase “triple bottom line” which refers to People, Planet, Profit.   The idea is that while your product/service should be good for humanity and shouldn’t destroy the planet, it also needs to make a profit.

Because if you’re not making a profit, you’re not going to make it, and you can’t do any good as a company if you’ve closed…

I start with that to show that having a grand Purpose does not mean that you must sacrifice profit to do it. In fact, the bigger the Purpose, the more profit you will need to generate to achieve that.

Your Purpose (IF done well and incorporated properly into your company culture and brand) should be what motivates your team and your customers.

People often refer to a company’s Purpose as their North Star.

The best Purpose Statements (like business ideas) come from seeing a gap in the market.

Here are two tour companies that have incredibly strong Purpose Statements that guide how they put together their tours (and have gotten them a lot of press):

She Shapes History

To balance out the lack of women seen in the official version of Australian history.

The Mott Street Girls

Celebrating the people, small businesses, and stories of Chinatowns.

Some actual Purpose Statements from larger companies for reference. If you think about it, you can link choices these companies have made and services they offer back to their Purpose:

“To bring inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete)”

“To bring humanity back to air travel.”

“To create a better everyday life for the many people”

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Company Mission Statement Examples

Mission Statement and Philosophy

Our quest is to manage business travel and fulfill vacation dreams through our commitment to personalized, world-class service.

As members of the [Company Name] management team, we provide the highest level of travel management in the industry.

We believe that consistent, ethical and quality performance with our customers, vendors, employees and community will result in loyal, long-term relationships.

We believe our service should exceed industry standards and be the best value for the customer.

We will create a profit that will enhance the lives of our employees and, in part, will be given back to the community through programs and services.

We believe that through shared decision-making, our company will proactively and successfully meet the challenges of the future.

We can never be less than the best.

Our Mission

To be a high performance company that:

• Attracts customers and exceeds their expectations.
• Provides an enriching, fulfilling and rewarding environment for employees.
• values long-term relationships with suppliers.
• Serves and supports the community.
• Achieves solid financial performance.

General Mission Statement

We are committed to excellence in providing compassionate, personalized health care through:

• Mutual trust and respect.
• Education and leadership.
• Efficiency and service.
• Access and quality.

We believe that by working together, we will improve the health of the community we serve.

Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of reprographics, especially large format presentation graphics. We will provide a variety of solutions to the design community and the corporate world for the imaging and dissemination of their designs and documents. We will support our customers by providing the most diverse choice of quality products and services that they require to be the leaders in their field, to improve their performance, be more efficient and enhance their competitive position. We will endeavor to serve our customers in such a manner that they will be totally satisfied with [ Company Name] and will not want to use anyone else for their reprographic needs.

We will continually reinforce our reputation for superior personal service by providing respect, training, involvement, recognition, reward, security and advancement opportunities to our associates.

We will conduct research and development, use state-of-the-art equipment and review our methods of operation in a never ending effort to continually improve the quality of the products and services we offer.

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Mission & Values

• Our Leadership
• Board of Directors
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We make hotel travel possible for all. Wherever people go, Wyndham will be there to welcome them. This mission, along with our values, guides the way we do business every day.

OUR CULTURE

Our signature Count on Me service culture encourages each team member to be responsive, be respectful and deliver great experiences to our guests, partners and communities.

OUR CORE VALUES

We hold ourselves to the highest standards. We’re responsible, truthful and transparent. We do the right thing.

Accountability

We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”

We respect differences in people, cultures, ideas and experiences. We foster partnership. We welcome all.

We never underestimate the power of compassion. We generously give our time, attention and action.

Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.

We value your interest in Wyndham & Resorts and welcome your comments and questions.

For 24/7 Customer Care regarding a hotel stay: AmericInn by Wyndham Baymont by Wyndham Days Inn by Wyndham Dazzler by Wyndham Dolce Hotels and Resorts by Wyndham Esplendor by Wyndham Hawthorn Extended Stay by Wyndham Howard Johnson by Wyndham La Quinta by Wyndham Microtel by Wyndham Ramada by Wyndham Ramada Encore by Wyndham Registry Collection Hotels Super 8 by Wyndham Trademark Collection by Wyndham Travelodge by Wyndham TRYP by Wyndham Vienna House by Wyndham Wingate by Wyndham Wyndham Wyndham Alltra Wyndham Garden Wyndham Grand

For questions about Wyndham Rewards: 1-866-996-7937

Service Hours Monday – Friday 9am – 11pm EST Saturday – Sunday 9am – 6pm EST Or visit our website

For general inquiries: Wyndham Hotels & Resorts, Inc. 973-753-6000

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Our commitment to customers, employees, partners and shareholders

Ctm is committed to delivering on the company’s vision and customer value proposition. our board, leadership team and employees are all invested in creating and sustaining a workplace culture that supports equality of opportunity, empowerment, collaboration and recognition..

As a result, we continue to develop a highly engaged workforce and strategic thinking across every member of our team for the long-term benefit of our customers, partners and investors.

To be recognized as the global leader in travel management solutions – an entrepreneurial, innovative and inspiring company of choice for employees, customers, partners and shareholders.

We take time to listen, understand and utilize what makes us different and how we set ourselves apart.

• We go above and beyond in delivering benefit to all our stakeholders
• We live by our corporate values – both internally and externally
• We are developing a highly motivated and empowered workforce
• We are developing ground breaking technologies which will define the future of travel

Our Mission

To be travel management leaders in all regions in which we operate, using innovative technology to improve the customer experience and bring positive change to the market..

At all times, we will demonstrate a return on investment to our customers and suppliers. We will empower our teams to make the best decisions for our customers. Our  shareholders will be at the forefront of our business growth strategy.

Our Customer Value Proposition

Our commitment to our customers is:.

• To deliver personalized and flexible service solutions
• To develop industry leading technologies which enhance the customer experience
• To demonstrate a return on investment measured through achieved savings

Our Company Values

• Exceed to Service: Excellence is a habit not an act.
• Trust to Succeed: Belief is what makes a person, team, company and community stronger.
• Innovate to Generate: Innovation in thinking and doing what nobody else does.
• Collaborate to Perform: Through teamwork wonderful things will be achieved.
• Play to Win: People are successful when they have fun in what they do.
• Empowered to Achieve: The power to make the right decision to achieve great results.
• Recognize to Reward: Celebrate and acknowledge when we have accomplished something special.

Vision & Values

• About TUI Group
• Vision & Values
• Our business
• TUI History

At TUI we aim to lead the way, consistently evolving to adapt to new consumer needs and market opportunities to ensure we stay ahead of the game. Since 2015, our business vision was THINK TRAVEL. THINK TUI. The message back then was simple: TUI equals travel. It guided us whilst moving from independent tour operators to the leading integrated tourism group, from local heritage brands into the global power brand we are today.

Now we are ready to broaden and grow that power brand. So it’s time to reflect on a new vision that stretches across our full product offering – packages, components, hotels, flights, tours, cities, experiences, cars and more and focuses our efforts on our specialist capability – leisure experiences and enriching people’s lives. A vision is about directing us all towards the same goal and making our ambition clear to the marketplace. TUI enriches lives through travel & leisure experiences.

To summarise this vision, TUI’s new vision statement is: Excellence in Leisure Experiences. Excellence is what we strive for in everything we do, every day. Leisure is our focus, our heart, it’s our heritage and what we know. And Experiences encompass the broad range of products we have to offer and the end-to-end customer journey we own.

This new north star goal is completing the picture of other guiding initiatives, our brand purpose: “TUI creates the moments that make life richer”, our customer-centricity programme “Makers of Happy”, our values “Trusted”, “Unique”, “Inspiring”, our customer promise of “Live Happy” and our new employer brand “Let’s TUI It!”. Each of these initiatives is directed towards a specific audience with different goals in mind. However, they are all connected by the same ingredients that make us unique. Excellence in Leisure Experiences is now completing the picture.

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Our Passion

Our purpose.

Passion For Travel

• inherent Passion
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Travel Inspiration

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Specialized Travel

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Spreading our passion and love of travel

To take your breath away

TTC Sustainability

• impactful Purpose
• How We Tread Right
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Learn how we Make Travel Matter

MAKE TRAVEL MATTER EXPERIENCES

Travel that makes a difference

Our Culture

Our offices.

• incredible People

Our Heritage

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Learn about what makes our team unique

Discover your career path in travel

SIGHTSEEING

Tailor-made, sustainability, ttc sustainability, our passion, our purpose, passion for travel, travel inspiration, specialized travel.

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OUR CULTURE

Our heritage.

• Thoughts from our Chairman
• MTM Experiences

We passionately believe in making travel personal and by making travel matter in everything we do. From how we approach sustainability, personalized service and innovating in our industry, every brand and team member in our family is dedicated to serving you. Through our core ethos of being ‘Driven by Service’, making your travel experience incredible is at the heart of everything we do.

Our Commitment

Our Involvement

Our Delivery

Our Responsibility

T.E.A.M. Work

Social Responsibility

We Make Travel Personal

As a fourth-generation family-owned, passionately run travel company, we at TTC are able to pass our 100 years of expertise in creating enriching travel and hospitality experiences on to our guests. Making the travel experience personal and life changing each and every time for all of our guests is a passion that continues to live within us and something we strive to achieve everyday.

We Make Travel Matter

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20+ Core Values: Examples for Travel and Accommodation Companies

Core values are an essential part of any company’s success: they can help build a strong team and gain customer loyalty, because when customers know that a company stands by its core values, they are more likely to do business with them. In this article you will find examples of core values for companies that fall into the following industries:

Travel and Accommodation

Travel and accommodation industry includes businesses that perform activities such as planning, booking, and management of any kind of travel, including flights, hotels, rental cars, cruises, and more. To stay competitive in this industry, companies must be able to provide customers with the most up-to-date services and products that meet their needs.

Some examples of common core values for these companies include customer service, flexibility, excellence, professionalism, safety, innovation.

• Good customer service is essential for any business in this industry because it ensures that customers feel heard, respected, and satisfied with their experience.
• Flexibility allows the business to adapt to changing customer needs in order to provide excellent experiences.
• Excellence is key for any travel and accommodation business, as it ensures that customers receive the highest quality of service and products.
• Professionalism is essential because it allows the business to build strong relationships with clients and partners.
• Safety is critical for travel and accommodation companies to ensure that customers have a safe and secure experience.
• Innovation allows the business to stay competitive in a rapidly changing market.

Learn more:

• How to Write Inspiring Core Values? 5 Steps with Examples

How to Create a Perfect Company Mission, Vision, Values Statement? (Awesome Template)

See also: Best Vision and Mission Statements: Travel, Accommodation Companies  

Examples of core values for Travel and Accommodation Companies:

Four seasons hotels & resorts.

1. Supporting Sustainability 2. Building Communities 3. Advancing Cancer Research

Southwest Airlines

1. Work Hard 2. Desire to be the best 3. Be courageous 4. Display urgency 5. Persevere 6. Innovate 7. Follow The Golden Rule 8. Adhere to the Principles 9. Treat others with respect 10. Put others first 11. Be egalitarian 12. Demonstrate proactive Customer Service 13. Embrace the SWA Family 14. Have FUN 15. Don’t take yourself too seriously 16. Maintain perspective 17. Celebrate successes 18. Enjoy your work 19. Be a passionate Teamplayer 20. Safety and Reliability 21. Friendly Customer Service 22. Low Cost

Virgin Airlines

1. We think customer 2. We lead the way 3. We do the right thing 4. We are determined to deliver 5. Together we make the difference

Wyndham Vacation Resorts Asia Pacific

Our values of Integrity, Leadership, Innovation and Growth act as guiding principles that lead us to achieve our mission of enriching people’s lives through Count On Me! service, great destinations and memorable experiences .

Our core values make us who we are. As we change and grow, the beliefs that are most important to us stay the same—putting people first, pursuing excellence, embracing change, acting with integrity and serving our world. Being part of

Marriott International means being part of a proud history and a thriving culture.

– We Put People First

“Take care of associates and they will take care of the customers.”

– We Pursue Excellence

Our dedication to the customer shows in everything we do.

– We Embrace Change

Innovation has always been part of the Marriott story.

– We Act with Integrity

How we do business is as important as the business we do.

– We Serve Our World

Our “spirit to serve” makes our company stronger.

More Core Values Examples

See also: Best Mission Statements: Travel, Accommodation Companies  

More core values examples: 250+ Best Core Values: Examples for 12 Industries

See also: 1500+ Best Company Vision and Mission Statements

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• Best Mission Statements Examples [for Travel & Accommodation]
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Nasa decides to bring starliner spacecraft back to earth without crew .

Jessica Taveau

Nasa headquarters.

NASA will return Boeing’s Starliner to Earth without astronauts Butch Wilmore and Suni Williams aboard the spacecraft, the agency announced Saturday. The uncrewed return allows NASA and Boeing to continue gathering testing data on Starliner during its upcoming flight home, while also not accepting more risk than necessary for its crew.

Wilmore and Williams, who flew to the International Space Station in June aboard NASA’s Boeing Crew Flight Test, have been busy supporting station research, maintenance, and Starliner system testing and data analysis, among other activities.

“Spaceflight is risky, even at its safest and most routine. A test flight, by nature, is neither safe, nor routine. The decision to keep Butch and Suni aboard the International Space Station and bring Boeing’s Starliner home uncrewed is the result of our commitment to safety: our core value and our North Star,” said NASA Administrator Bill Nelson. “I’m grateful to both the NASA and Boeing teams for all their incredible and detailed work.”

Wilmore and Williams will continue their work formally as part of the Expedition 71/72 crew through February 2025. They will fly home aboard a Dragon spacecraft with two other crew members assigned to the agency’s SpaceX Crew-9 mission. Starliner is expected to depart from the space station and make a safe, controlled autonomous re-entry and landing in early September.

NASA and Boeing identified helium leaks and experienced issues with the spacecraft reaction control thrusters on June 6 as Starliner approached the space station. Since then, engineering teams have completed a significant amount of work , including reviewing a collection of data, conducting flight and ground testing, hosting independent reviews with agency propulsion experts, and developing various return contingency plans. The uncertainty and lack of expert concurrence does not meet the agency’s safety and performance requirements for human spaceflight, thus prompting NASA leadership to move the astronauts to the Crew-9 mission.

“Decisions like this are never easy, but I want to commend our NASA and Boeing teams for their thorough analysis, transparent discussions, and focus on safety during the Crew Flight Test,” said Ken Bowersox, associate administrator for NASA’s Space Operations Mission Directorate. “We’ve learned a lot about the spacecraft during its journey to the station and its docked operations. We also will continue to gather more data about Starliner during the uncrewed return and improve the system for future flights to the space station.”

Starliner is designed to operate autonomously and previously completed two uncrewed flights. NASA and Boeing will work together to adjust end-of-mission planning and Starliner’s systems to set up for the uncrewed return in the coming weeks. Starliner must return to Earth before the Crew-9 mission launches to ensure a docking port is available on station.

“Starliner is a very capable spacecraft and, ultimately, this comes down to needing a higher level of certainty to perform a crewed return,” said Steve Stich, manager of NASA’s Commercial Crew Program. “The NASA and Boeing teams have completed a tremendous amount of testing and analysis, and this flight test is providing critical information on Starliner’s performance in space. Our efforts will help prepare for the uncrewed return and will greatly benefit future corrective actions for the spacecraft.”

NASA’s Commercial Crew Program requires spacecraft fly a crewed test flight to prove the system is ready for regular flights to and from the space station. Following Starliner’s return, the agency will review all mission-related data to inform what additional actions are required to meet NASA’s certification requirements.

The agency’s SpaceX Crew-9 mission, originally slated with four crew members , will launch no earlier than Tuesday, Sept. 24. The agency will share more information about the Crew-9 complement when details are finalized. 

NASA and SpaceX currently are working several items before launch, including reconfiguring seats on the Crew-9 Dragon, and adjusting the manifest to carry additional cargo, personal effects, and Dragon-specific spacesuits for Wilmore and Williams. In addition, NASA and SpaceX now will use new facilities at Space Launch Complex-40 at Cape Canaveral Space Force Station in Florida to launch Crew-9, which provides increased operational flexibility around NASA’s planned Europa Clipper launch.

The Crew-9 mission will be the ninth rotational mission to the space station under NASA’s Commercial Crew Program, which works with the American aerospace industry to meet the goal of safe, reliable, and cost-effective transportation to and from the orbital outpost on American-made rockets and spacecraft launching from American soil.

For more than two decades, people have lived and worked continuously aboard the International Space Station, advancing scientific knowledge and demonstrating new technologies, making research breakthroughs not possible on Earth. The station is a critical testbed for NASA to understand and overcome the challenges of long-duration spaceflight and to expand commercial opportunities in low Earth orbit. As commercial companies focus on providing human space transportation services and destinations as part of a robust low Earth orbit economy , NASA’s Artemis campaign is underway at the Moon where the agency is preparing for future human exploration of Mars.

Find more information on NASA’s Commercial Crew Program at:

https://www.nasa.gov/commercialcrew

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Meira Bernstein / Josh Finch Headquarters, Washington 202-358-1100 [email protected] / [email protected]

Steve Siceloff / Danielle Sempsrott / Stephanie Plucinsky Kennedy Space Center, Florida 321-867-2468 [email protected] / [email protected] / [email protected]

Leah Cheshier / Sandra Jones Johnson Space Center, Houston 281-483-5111 [email protected] / [email protected]

Related Terms

• International Space Station (ISS)
• Commercial Crew
• Kennedy Space Center

Tuscany’s Resort Village, Luxury Hotels With Water Parks And More Travel News

Plus, Turkish Airlines’ upgraded business class, Europe’s new visa and passport requirements, and smart hacks for long-haul flights

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This Italian Resort Is An Entire Tuscan Village

Imagine if the next Italian resort you visit were an entire Tuscan village. That’s the idea behind Castelfalfi, an 800-year-old village near Pisa , a few hours south of Florence. Instead of simply offering a beautiful room and some charming local activities, Castelfalfi gives guests the run of the entire town. In addition to a fine dining restaurant atop its medieval castle, Castelfalfi also has its own working vineyard as well as a 9- and an 18-hole golf course.

First Look at Turkish Airlines’ New Business Class

Turkish Airlines recently announced it was upgrading its business class service. The new Crystal Business Class suite puts a premium on privacy and comfort. Passengers will now have an adjustable suite door and privacy panel. The new seats will also be wider with more leg room and offer direct aisle access for every passenger. There is also a wireless charger, a noise cancelling audio jack, an adjustable mirror, and a 22-inch entertainment screen. And, yes, there will still be a Flying Chef.

This is the published version of Forbes’ Passport newsletter, which offers a first-class guide to luxury travel. Click here to get it delivered to your inbox every Friday.

Forbes travel guide’s top luxury hotels with water parks.

A hotel with its own water park is a no-brainer for families—kids get to enjoy those lazy rivers and thrilling slides without ever leaving the property—but let’s be honest, plenty of adults traveling without children also enjoy a good splash zone. For those who love to get their cowabunga on, the editors of Forbes Travel Guide recommend 6 luxury resorts with water parks —from Orlando to Dubai.

Say au revoir to those European passport stamps. Beginning in November, travelers to Europe will enter through a new biometric passport portal, followed soon after by a new travel authorization system that will require visas for many visitors. Here's what you need to know about Europe’s new Entry and Exit System (EES) .

Smart Travel Hacks for Long-Haul Flights

A 6- or 7-hour flight may not be too difficult for most people, but try doubling that number. Long-haul flights require more preparation, gear, and, yes, snacks than the average journey. Here are smart travel hacks to help pass the time on a long-haul flight —hopefully, in Dreamland.

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Meet Jared Isaacman, the billionaire leading SpaceX's risky mission to take the first private space walk

• Jared Isaacman is set to lead the first private space walk, in the SpaceX Polaris Dawn mission.
• The mission will test SpaceX's new space suits, with two crew members performing a space walk.
• Isaacman went on the first civilian SpaceX mission, Inspiration4, in 2021.

SpaceX is readying a mission to conduct the world's first private space walk  — and it's being led by the billionaire Jared Isaacman.

Isaacman and another crew member plan to test SpaceX's new extravehicular space suits in the first-ever commercial space walk. The suits are designed for increased mobility, and a mask display shows information such as internal pressure levels and temperature.

It's not Isaacman's first time in space.

Three years ago, he helped finance and led a SpaceX trip on the company's first private crewed mission, along with a group of three other civilians.

But his latest mission, called Polaris Dawn, is significant, both because of the space walk and because the crew plans to travel farther than any other mission since the Apollo era. It's also an especially risky mission, as the crew is set to fly through a radiation belt.

The group had plans to depart from NASA's Kennedy Space Center in Florida earlier this week, though the event was delayed because of weather conditions.

The new launch date remains unknown, as the reusable booster of one of SpaceX's Falcon 9 rockets failed Wednesday while landing on a drone ship at sea. The Federal Aviation Administration is investigating the incident, and SpaceX may need to seek approval for other launches.

Meanwhile, Isaacman said on social media Thursday that the crew was "ready to launch within approximately 30 hours of receiving a favorable forecast."

The mission is set to last about five days, and three other nonastronaut crew members plan to join the mission, including the retired US Air Force pilot Scott Poteet and the SpaceX engineers Sarah Gillis and Anna Menon.

Isaacman decided to drop out of high school at the age of 15.

At the age of 15, Isaacman decided to drop out of high school and take the GED, according to the Netflix docuseries "Countdown: Inspiration4 Mission to Space."

"I was a horrible student," Isaacman said in the series. "And I wasn't, like, happy in school, either."

He described his younger self as independent and said he didn't understand things like raising your hand to go to the bathroom.

At 16, he founded a multibillion-dollar payment-processing company in his parents' basement.

Isaacman founded United Bank Card in 1999.

The company, now called Shift4, offers mobile-payment software, point-of-sale solutions, and online payments for various businesses.

Isaacman said in the Netflix docuseries that when he started the company, he would wake up every day at 7:30 a.m. and fall asleep on the keyboard at 2 or 3 in the morning.

By 2020, he took the company public. Today, Shift4 processes over $260 billion annually and serves over 200,000 customers, according to its website.

Isaacman has a wife and two kids.

Isaacman has known his wife, Monica Isaacman, for most of his life. The two come from the same town and got married in 2012. They now live in New Jersey with their two daughters.

His wife said in the docuseries that she had good and bad dreams leading up to his first SpaceX mission. She said while she wouldn't want him to compromise on his dreams of going to space, she worried about what could happen if something went wrong.

He also founded Draken International.

Isaacman founded Draken International in 2012. The company is a private aircraft provider that also trains pilots for the US military, the UK, and NATO countries .

In 2019, Isaacman sold the company to Blackstone.

Isaacman became a billionaire in 2019.

Isaacman hit billionaire status in 2020 after selling Draken International and taking Shift4 public. His net worth is  estimated  at $1.9 billion, according to Forbes.

He always had a passion for flying planes.

Isaacman said in the Netflix docuseries that he took an early interest in flying and went to flight school at a local airport in 2004. At the time, he was feeling burned out from starting his company and described flying as "therapeutic." Isaacman also set a world speed record for flying around the globe in 2009.

"I do believe you only get one crack at life," Isaacman said in the docuseries. "To the extent you have the means to do so, you have this obligation to live life to the fullest. You never know when it's going to be your last day."

He added in the docuseries that this philosophy had taken him to fly in air shows as part of a seven-ship formation aerobatic team and on mountain-climbing expeditions in Antarctica.

He's involved with philanthropy.

Isaacman has been involved in several charitable causes and organizations, including the Make-A-Wish Foundation and St. Jude Children's Research Hospital.

His first SpaceX mission raised over $240 million for St. Jude and was named Inspiration4 to inspire support and raise awareness for the research hospital.

Isaacman and his wife have also committed to The Giving Pledge, a charitable campaign founded by Bill Gates, Melinda French Gates, and Warren Buffett in 2010. The Giving Pledge serves as a commitment from wealthy people to donate the majority of their wealth to philanthropy.

Isaacman's first mission to space took place in 2021.

In 2021, Isaacman funded and led the first civilian mission to space, called Inspiration4 . The mission was carried out by SpaceX 's Dragon capsule.

Isaacman previously told Business Insider that the prep for the mission was extensive and involved a lot of studying and physical tests.

"The academics were pretty intense," Isaacman said, adding that there were thousands of pages across a hundred manuals to learn about SpaceX's Falcon and Dragon aircraft.

It also involved crew members drawing blood from each other and learning how to take skin samples to prepare for increased radiation levels on the trip.

Correction: August 30, 2024 — An earlier version of this story misstated the number of children Isaacman has and the type of team he participated in during air shows. He has two children and flew in an aerobatic team, not an acrobatic team.

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