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Post Booking Ideas for Clients

How To Add Value to A Customer’s Experience with These Post-Booking Ideas for Travel Pros

In today’s competitive travel landscape, it’s not just about making a booking. It’s about crafting an unforgettable journey for your clients from the moment they choose you. Enhancing their post-booking experience isn’t just good for them—it’s a strategic move to solidify your place as their trusted travel agent. Let’s break down how you can make this happen:

• Continuous Engagement: Keep the excitement alive! Stay connected from booking to post-travel, ensuring your agency remains their first thought for future adventures.
• Guidance Every Step: Be the expert guide they need. Offer invaluable insights so they feel compelled to stay in touch with you upon their return.
• Exclusive Touchpoints: Our specialized guide provides key engagement points designed for optimal post-booking connection.
• Boosted Trust: Consistent, value-driven interactions fortify your clients’ trust in your expertise, ensuring they rely on you for every trip.
• Referral Opportunities: Delivering outstanding service makes your clients your biggest advocates, leading to referrals even before their trip starts!

Your commitment goes beyond booking. Dive into these strategies to offer an unparalleled travel experience and ensure your agency’s continuous growth.

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Travel Insurance Waiver

Using a travel insurance waiver is an easy way for a travel agency owner or independent agent to protect themselves from legal troubles when their clients experience incident while on vacation. The document states that your client agrees or refuses coverage, and also explains the reason why fear of epidemic/pandemic related pressures may not be covered by standard policies.

As a travel agent, it is crucial that you have all your clients sign a travel insurance waiver before their trip. The travel insurance waiver not only helps to ensure you have a signed record by any client declining travel insurance presented to them, but it also documents your client’s understanding of your  role in recommending insurance  and their responsibility in understanding coverages provided by the insurer and policy.

Other reasons to have your clients sign a travel insurance waiver include:

-To limit your agency’s financial liability in the event that a client decides to cancel their trip.

-To avoid being held responsible if a client falls ill or is injured while on vacation.

-To limit your agency’s liability if a client’s trip is interrupted due to unforeseen reasons.

While some clients may be hesitant to sign a waiver, it is important to explain to them that this document is for their protection as well as yours. By signing the waiver, they are agreeing that they understand the risks involved in travel and that they will not hold you responsible if something goes wrong.

Be sure to go over the waiver with your clients carefully so that they understand everything that it entails. Once they have signed it, keep a copy on file in case you need to refer to it at any point in the future.

While having a travel insurance waiver is not required by law, it is highly recommended as a  best practice  in the travel industry and should be included as part of your travel agency disclaimers.

Travel Industry Solutions includes a travel insurance waiver along with a  travel services agreement ,  terms and conditions , and  planning fee agreement  in its essential set of travel agency forms. See our  membership options  for more details.

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Travel Disclaimer and Insurance Waiver

Consent forms.

COVID 19 Liability Release Waiver

A COVID-19 Liability Release Waiver is a document that intends to acquire the consent of the client or customer for a liability release waiver. This is a legal document that is intended to reduce the number of unnecessary lawsuits, if not to eliminate them through educating the client or customer about the risks involved in his or her participation in an event or a mere attendance that may lead to injuries or death due to COVID-19 and by which was also caused by ordinary negligence. Having a liability release waiver will help explain to the client or customer the risks involved and therefore can let him or her discern whether he or she is still willing to proceed. By assuming the risks involved, this helps relieve the establishment form any liabilities that may arise. This COVID-19 Liability Release Waiver Template is the quick consent form that you can use for your clients or customers. Using the active consent method, this helps you get the proper consent with the presumption that the person who submitted the form very well understands the risks involved in his or her further participation in the activity that you host or provide. This web form is easy to load through any tablet or mobile device. As a web-based form, you eliminate the waste of printing and waste of physical storage space. It also helps you easily search submitted information using the search tool in the submissions page manager available. With the signature field, your participants can draw their signature in the same manner as how one would sign on a paper document. Get all these features here in Jotform!

Social Media Photo Release Form

A social media photo release form is a contract that must be signed by anyone who wishes to publish photos of others on a social networking website. Use this free Social Media Photo Release Form template to license your photos and images in an instant. Use this Social Media Photo Release Form to capture the permission of your clients to share the photos you've taken on different social media platforms. You can print these materials as well for offline advertising. This will surely increase the number of your clients because they can view your works or portfolio on social media. This form template contains fields that ask for the client's information, release, consent, and digital signature. This form uses the E-signature widget to obtain the client's signature electronically.Personalize a Social Media Photo Release Form by uploading your logo or changing the background image — new from our Form Builder, you can now resize photos and cover images, too! If you’d like to integrate this free Social Media Photo Release Form with your other accounts, use our 100+ integrations to sync your form responses to Google Drive, Dropbox, and more. Or just send in responses to your email address — it’s completely up to you! Make your Social Media Photo Release Form unique with our free templates, easy-to-use Form Builder, and 100+ integrations. Take your license to the next level with your free Social Media Photo Release Form.

Adoption Certificate

If you are managing an adoption agency and looking for ways on how to impress or build good relationships with your clients, then why not try giving them an impressive adoption certificate. An adoption certificate is proof that they have legally adopted a child in your agency. This Adoption Certificate Form will be very useful and helpful in creating an adoption certificate for adoptive parents. It will guide and assist you in creating a simple and elegant adoption certificate for your clients. The form will need information such as applicant details, mother and father’s names, address, phone number, date, and signature.

Employee Laptop Agreement Form

Employee Laptop Agreement Form is a document that should be completed by the employee who borrows or loans a laptop from the company. This document should contain all terms, conditions, policies, and reminders on how to use the work laptop on a daily basis. It is recommended that some employees should work at home especially if their work can be completed using a computer. This Employee Laptop Agreement Form contains form fields that ask for the employee's name, position or title, department, job description, agreement, signature, and laptop details. This form template is utilizing the Paragraph tool in order to show content that is static which is mainly used in providing instructions and important information. This form template is using the Signature tool to capture the signature of the employee who received the company laptop for work. Customize and update this form template by changing the color theme and fonts via the Form Builder and Form Designer.

Eyelash Extension Consent Form

An eyelash extension consent form is a document that eyelash extension technicians use to obtain written permission from their customers to complete an eyelash extension procedure. If you want to build long-term client relationships in the beauty and cosmetics industry, it’s important to be professional and transparent with those who seek out your services. Using an eyelash extension consent form for your business can help you achieve both, as it allows you to provide important details about the procedure to your clients and gather necessary information from them.You can fully customize this template through Jotform's easy-to-use form builder; change, add, or remove fields through the drag-and-drop function; and change the colors, fonts, and background — no coding necessary.

COVID 19 Vaccine Consent Form

A COVID-19 Vaccine Consent Form is used by medical practices to collect informed consent from patients who will be receiving COVID-19 vaccines. With a free online COVID-19 Vaccine Consent Form, you can reduce contact time and collect informed consent, e-signatures, and medical history online! Start by updating the terms and conditions to match your practice. Then share your form directly with patients, embed it in your website for patients to fill out ahead of their appointments, or pull it up on your office tablet or computer to be filled out in person.Every medical practice is different, so feel free to personalize your consent form by adding your logo, changing fonts and colors, and choosing your preferred e-signature widget. Be sure to upgrade for HIPAA friendly features to keep sensitive patient health data safe. You can even convert submissions into PDFs automatically, easy to download or print for your records! Do away with paper forms and seamlessly collect signed consent forms on any device with Jotform’s free COVID-19 vaccine consent form.

These templates are suggested forms only. Before using this or any form as a contract or other legal document, please consult with an attorney to make sure it meets the legal needs or your situation. Do not use this form to send a legal request to Jotform.

Start collecting your participants' liability release waiver for this pandemic using this COVID-19 Liability Release Waiver Template. Just connect your device to the internet and load your form and start collecting your liability release waiver. Get this here in Jotform!

A social media photo release form is a contract that must be signed by anyone who wishes to publish photos of others on a social networking website.

Allow your employees to work from home by providing them laptop to use and have them complete this Employee Laptop Agreement Form. This form contains all the necessary information when borrowing a laptop from the company.

An eyelash extension consent form is used by professional eyelash extensionists to inform their customers of the procedure, equipment they will use, potential risks, and benefits of eyelash extensions.

Collect signed COVID-19 vaccine consent forms online. Easy to customize, share, and fill out on any device. Upgrade for HIPAA friendly features. Convert to PDFs instantly.

Tattoo Consent Form

Using this amazing Tattoo Consent Form Template will definitely improve the process of getting consent from the client. No coding is required.

Passenger Disclosure And Attestation To The United States Of America

Follow CDC requirements with this free passenger attestment form for airlines and aircraft operators. Turns form submissions into PDFs automatically. No coding.

Virtual Assistant Contract Form

This is a sample Virtual Assistant Contract Form that is easy to customize by simply adding related information and can be directly shared with customers.

Professional Counseling Informed Consent Form

A Professional Counseling Informed Consent Form is a form template designed to collect consent from clients and inform them about the risks and limitations involved in professional counseling services

Credit Card Authorization Form

A credit card authorization form is used by small business owners to sign up their customers for a credit card.

Beauty Salon COVID 19 Liability Waiver

This COVID-19 Liability Waiver is for Salon businesses to ensure their customers' acknowledgment of the possible risks of a salon service during the pandemic and reminds the measures that can be taken to avoid such risks.

Event Photography Contract

An Event Photography Contract is a form template designed to outline an agreement between a photographer and a client for providing photography services at an event.

COVID 19 Salon Company Consent Form

This COVID-19 Salon Company Consent Form asks your customers to provide their personal information and service details with their acknowledgment of the COVID-19 measures and consent to obey the terms and conditions.

Identity Verification Form

An identity verification form is a questionnaire used by companies to conduct identity checks on new employees.

Personal Training Liability Waiver

A personal trainer liability waiver is usually used by personal trainers to protect themselves against potential lawsuits from clients. No coding!

Covid 19 Salon Services Consent Form

Free screening form for salons and spas. Prevent further spread of the virus. Easy to customize, embed, and integrate. No coding.

Wedding Videography Contract

The Wedding Videography Contract Form allows gathering customer personal and contact information, wedding date, time and location, intended video package and collects customers' consent for each clause with their e-signature.

Online Medical Consent Form

This excellent Online Medical Consent Form has form fields that ask about the patient information, parent/guardian or emergency contact details, medical data, and the consent waiver. In order to fully acknowledge the consent, this template is using the E-signature widget where the patient can sign digitally.

Group Therapy Informed Consent Form

A Group Therapy Informed Consent Form is a consent-collection document used by therapists or facilitators in informing their potential clients about the kind of services they provide.

Waxing Consent & Appointment Form

Free template for waxing salons. Book appointments easily. Get e-signatures. Easy to customize and embed. 100+ integrations, including Google Calendar. No coding.

Eyelash Extension Consent & Appointment Form

Schedule eyelash extension appointments. Get signatures online. Free consent and appointment form template. Easy to customize and embed. No coding.

Parental Consent And Release Form

Get permission from parents and guardians to let their children participate in your program. Free parental consent form. Easy to customize and embed. No coding required.

Microblading Consent & Appointment Form

Microblading Consent & Appointment Form is a document that is completed by the customer who wishes to undergo consent procedures and wants to take appointment.

Informed Consent Forms

COVID 19 Liability Waiver

Receive signed liability waivers and e-signatures online with our free COVID-19 Liability Waiver form. Easy to customize and share. No coding is required.

Medical Consent Forms

Procedure Consent Form

A procedure consent form is an official document that informs patients of the risks and benefits of a medical procedure. Simply customize. Easy-to-use. No coding.

Orthodontic Informed Consent Form

An orthodontic informed consent form is used by dental offices to sign up patients for orthodontic procedures and asks for their consent to the treatment terms and conditions.

Psychological Assessment Form

A psychological assessment form is used by mental health professionals to assess their clients’ psychological health.

Travel Consent Forms

Travel Agency Booking Form Template

A travel agency booking form is a service reservation form used by travel agencies to book hotels, flights, or cruise packages. It is a useful tool to improve your hotel or airline booking services. Take your services to the next level!

Employee Travel Authorization Form

Get authorization from your company to travel and attend a conference, seminar, auditing, or inspection by using this Employee Travel Authorization Form. This form can be embedded on ay webpage using the embed code.

Travel Insurance Waiver

A travel insurance waiver is a document used by travelers to waive the coverage of their travel insurance plan. Use our free Travel Insurance Waiver template!

Innovation Center Field Trip Form

An innovation center field trip form is used by a school to sign up students for a trip to the innovation center.

Dental Consent Forms

Dental Treatment Informed Consent Form

The Dental Clinic and the Dentist have the responsibility to educate the patient about the procedure he/she will undergo and thoroughly explain how the patient will benefit from it. This is the goal of the Dental Consent Form. This amazing General Dental Consent Form contains form fields that ask for patient information, details about the dental procedure, and acknowledgment waiver.

Dental Clearance Form

A dental clearance form is a medical form used to obtain permission to make dental impressions from a patient. A dentist uses this form to take an impression of your teeth for future procedures. No coding!

Teledentistry Consent Form

Collect consent from patients online. Perfect for dental practices offering virtual care. Easy to customize and embed. Integrate with 100+ apps. No coding.

Summer Camp Consent Forms

Summer Camp Waiver Form

A summer camp waiver is a document that parents sign to allow their child to attend a summer camp. With our Summer Camp Activity Form Template, you’ll be roasting marshmallows with your campers in no time!

Camp Liability Waiver Form

A camp liability waiver form is a document that parents sign to cover the camp’s liability in case something happens to their child during summer camp.

Summer Camp Permission Form

This summer camp permission slip template is a permission or consent form for students or person who are going to camping or outing with classmates, friends and etc. This parental consent form for youth camp is usually given to parents or guardians to be signed by them. This camp consent form template contains parents' contact information, emergency contact information.

Sports Training Liability Waiver

A liability waiver is a contract signed by a member of a sports team or a coach, which relieves a sports facility from liability if a sports injury occurs on their premises. No coding!

About Consent Forms

A consent form is a signed document that outlines the informed consent of an individual for a medical study, clinical trial, or activity. Whether you’re looking for a way to gather model releases, activity waivers , parental consent, or medical consent forms, you can start by selecting one of our 400+ Consent Form Templates. Once you’ve chosen a consent form and customized its terms and conditions, all that’s left to do is embed the form on your website , send the link via email, or let participants fill out the form in person on your tablet or computer — you’ll then be able to securely collect consent forms online! You can even link your custom form to one of our Consent Agreement PDF Templates , to automatically turn form submissions into professional PDF documents .

Not sure where to start? No worries! Just choose a sample consent form from the list below and easily customize it using Jotform’s drag-and-drop Form Builder — no coding or design experience necessary! Outline the responsibilities of all parties involved, add a detailed release of liability, and include any other information necessary to provide indemnity and protect both your company and the individual giving their informed consent. Why not spice up your form by adding your logo and changing the background color too? Your consent form won’t just function well — it’ll look good too.

Make your consent form template even more efficient by adding Jotform’s powerful integrations. Connect with Google Sheets or Airtable to instantly generate a spreadsheet of all form submissions, or link your form to HubSpot, Zoho, or Salesforce (also available on Salesforce AppExchange ) to automatically add participants to your CRM database. By gathering consent forms online with Jotform, you’ll eliminate messy paperwork, streamline your workflow, and save time that could be better spent elsewhere.

Frequently Asked Questions

1) what is a consent form.

Consent forms, also commonly referred to as release forms, are documents designed to inform participants on the details of an event, procedure, or activity. If participants choose to sign a consent form, they’re agreeing to the conditions specified and confirming that they understand the risks, benefits, and rules of their participation.

Health care providers commonly use these forms to ensure they’re compliant with HIPAA regulations and that they secure informed consent for medical procedures, clinical trials, studies, and other activities. HIPAA consent forms typically authorize the provider to send and receive protected patient health information. However, any document that secures approval and consent can be considered a consent or release form.

2) What are the different types of consent forms?

Consent forms vary depending on your industry, audience, and the services you provide. While there are hundreds of different types of specific consent forms, some common use cases include

• Informed consent forms
• Medical consent forms
• Travel consent forms
• Release forms
• Client contracts
• Liability waivers
• Parental consent forms

These consent forms are designed to fit the specific needs of your business or organization. Using a consent form template allows you to customize an existing form to match your branding and services.

3) What’s included in a consent form?

Consent forms vary depending on the circumstances they cover. For example, according to the Department of Health and Human Services Office of Human Research Protections , an informed consent form for medical research must contain the following information:

• Information on why you’re conducting research
• The length of time you’ll expect the individual to participate
• Expected procedures, especially those that are experimental
• Any risks or potential discomfort the participant might experience
• Any benefits the participant can reasonably expect to get from the research
• An explanation of any potential alternative methods or treatments
• A statement on the confidentiality of the information gathered
• Rules on compensation or recovery due to injury
• A list of contacts if participants have questions about the research or their rights or need to report an injury
• A statement on the voluntary nature of participation

While a more general consent form might not include all of these details, it should include a clear, detailed explanation of what the person is agreeing to, along with fields to indicate consent, such as date and signature fields or checkboxes.

4) How do you write a consent form?

Whether you build a consent form from scratch or use a consent form template, your form needs to be comprehensive and easy to understand.

Here are a few tips on how to write the best consent form possible:

• Use language that makes sense to your audience. Be conversational and direct, and avoid industry jargon.
• Write in the second person. Consent forms should directly address participants, using “you,” “your child,” etc.
• Minimize passive voice. Passive language leaves room for interpretation and misunderstanding. Clearly indicate which parties are responsible for specific actions.

Using these tips will keep your businesses protected and help your participants or customers feel more comfortable giving consent.

5) Who uses consent forms?

Consent forms are commonly associated with the healthcare industry. However, any business or organization that requires authorization for an activity can use consent forms.

For example, some other entities that use consent forms include

• Photographers
• Event planners
• Tattoo artists
• Travel agencies
• Beauty salons
• Sports teams

Each of these entities may conduct services or activities that include some type of risk to participants, whether physical or financial, which is why it’s important to ensure participants understand the details of their involvement and indicate that they accept the risk.

Acquiring consent not only reassures your customers by giving them the information they need to make a decision, but it also protects your business from legal action. This makes consent forms an important asset for any business performing a service.

Travel Waivers: Protect Your Travel Agency

This article contains some great free info! It also contains an affiliate link. You can read our full (and I daresay the most fun)  affiliate disclosure here .

There are a lot of things you learn when you’re a travel agent. One of the most common lessons is that having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency. And sadly, that’s a lesson often learned the hard way. No matter how great a travel agent you are, misunderstandings happen. Accidents happen. Things happen. 😬

How will a waiver protect you? Take it from travel attorney Chun T. Wright :

A waiver can help:

• Educate travelers and participants about the risks of travel (and screen out travelers who are not suited to the trip), and
• Protect you and your business from legal claims that range from minor mishaps (e.g. small injuries) to catastrophic events (e.g., death).

With Wright's expertise, we're going to walk you through everything you need to know about travel waivers. And we're even going to give you a free travel waiver you can add to your website that just needs to be customized to your agency. That's right! We've done all the hard work for you. You just need to put in your travel agency name and logo, and it's ready to go!

Having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency

Below is a list of items to consider including in your travel waiver(s). If you already know what you want, use the links below to fast-forward to the types of waiver verbiage you're looking for!

⭐️ HAR ARTICLE HIGHLIGHTS: ⭐️

• 8 Travel Agency Terms & Conditions, Waivers & Disclaimers

5 Items to Consider For Your Liability Waiver

• Pre-Booking Disclaimers
• Five Components to Travel Agency Waivers
• [FREE DOWNLOAD] Trip Confirmation Form
• Create A Personalized Online Waiver for Your Agency
• Working with a Travel Attorney to Customize Your Waivers & Disclaimers

8 Travel Agency Terms & Conditions, Waivers & Disclaimers to Protect Your Agency!

Below is a list of disclaimers that you could include either in one of your waivers or in your travel agency terms and conditions. The best way to figure out what works best for your agency is to consult with a travel attorney .

Here's what to consider:

Pre-Booking Disclaimers: Prices and costs can change and your client needs to understand that possibility! A pre-booking disclaimer will help.

Waiver to Verify Trips Details are Correct : This section discusses which trip details your clients need to sign off on (even though you went over your client's itinerary with a fine-tooth comb).

Waiver to Verify Client has Documents they Need: How incredibly sad would it be if your clients sailed into port of a cruise destination only to realize they didn't have the proper visa to disembark? According to Wright, "This waiver will ensure the clients know that it is their responsibility to ensure that they have the proper documents (passports, visas) and vaccinations and that they meet all other entry requirements."

Waiver to Verify You Offered Travel Insurance : It's your client's prerogative if they decline travel insurance, but it's your prerogative to make sure they verify that:

• You offered travel insurance in the first place or encouraged them to purchase it, and
• Whether they secured travel insurance or not.

HAR's Free Trip Confirmation Form: A free client-facing form making sure you've got your bases covered. Copy it over to your site with a click of the mouse!

DIY Waivers: Here's a list of programs you can use to create free waivers for your agency.

Waiver to acknowledge that you charge fees: If you charge fees, mentioning it in your waiver or disclaimer will save any misunderstandings between you and your client. Wright adds that "If a portion of the trip cost is for your fees, say so. Otherwise, this could complicate refund claims."

Liability Waiver that limits your risks: The next one is so important that it necessitates its own section with a legal take from Wright.

Below, Wright breaks down the importance of a liability waiver and what it may include.

1. A list of the representative inherent risks and any special risks of a trip and activities that are included. Risks of travel may include venturing into remote areas with lack of access to medical facilities, having to be quarantined, getting a virus or illness, encountering roads and other infrastructure that may not be to the same standards as the traveler's home country, and so on.

2. A responsibility statement that you are not responsible for the actions/inactions of your suppliers.

3. A release clause in which the participant or travelers expressly releases your business from claims for damages related to the risks of their trip and/or activities. This clause often begins with this or similar language: "I, the traveler RELEASE, DISCHARGE, COVENANT NOT TO SUE AND HOLD HARMLESS Business A and its [list of all who are released]."

Be sure to categorically identify all individuals and entities that should be included in the release, e.g., owners, officers, employees, agents, representatives, related entities, independent contracts/sales representatives, volunteers, successors and assigns.

"Successors and assigns" are often missing in liability waivers but if you change your business entity or sell your business, a liability release that omits "successors and assigns" may not cover the new entity or successor business. This clause should stand out; use bolded language, larger type and/or a different font to ensure that the traveler/participant's attention is drawn to it.

4. An express voluntary assumption of the risk clause that states that the traveler understands and voluntarily assumes the risks, both known and unknown, associated with the trip or activity.

5. A forum selection, venue, and choice of law provision. This provision sets out where disputes will be brought (your location will typically be preferred), what forum (e.g., state or federal court or arbitration), and what law will govern.

Pre-Booking Disclaimers—Quoted Prices May Change!

We’ll start from the beginning: It’s a best practice to state on your quote that you can’t guarantee your pricing and costs (unless of course, you have locked in rates).

While I can’t think of why (or how) someone would sue you for sending a quote and then having that quote change, I think it's important to mention it to avoid having an angry client. "And while they might not sue you," warns Wright, "they could report you to your local consumer protection agency which will in turn ask you to explain why your actions were not deceptive."

If you’re giving prices over the phone, best practice is to send a follow-up email/quote with the pricing and disclaimer. Set the relationship up for success by making sure you’re all on the same page.

Mention that prices are subject to change in the email body, the itinerary quote, or add something similar to below in your email signature:

**** Please Note: All prices are subject to change and are based on availability. ****

The email signature is especially nice because you won’t ever forget to mention it; it’s already written for you every time! 1

This is a side note, but also worth mentioning. Seller of Travel regulations in certain states dictates in certain situations that the SOT number must be listed on certain items (quotes, marketing materials, etc.). Seller of Travel Laws can be a real doozie, so make sure you read up on Seller of Travel Requirements here .

5 Components to Travel Agency Waivers

You’ve got them booked, congrats! 

Now is where you need to be extra careful to make sure you’ve given the client all necessary information and to leave a paper trail showing you did so. This is where the rubber hits the road folks. Get your racing gear on!

Once you've made that booking, let's go over the information that needs to be double/triple/quadruple checked to make sure it's accurate and that you've disclosed everything to your client.

1. Correct names/dates/times/flights/car/hotels

Whoops. Stephanie with a ‘y’ when it was an 'ie'. Or you booked them on the wrong dates.

These are all things that can cause headaches later on if you haven't stressed to your client the importance of looking over their itinerary to make sure everything looks okay.

In your travel waiver, let clients know they are responsible for looking over their itinerary and making sure everything is correct.

Sample verification reminder from a real travel agency:

Please check the attached information upon receipt and verify all information is correct. [YOUR AGENCY NAME] will not be responsible for omissions or errors if not brought to my attention immediately. Payment must be received by the due date to avoid vendor cancellation.

There are a ZILLION ways for travel agencies to ensure they have some documentation that the client looked over the itinerary and knew to look for any mistakes. Here's just one example:

2. Documentation

It goes beyond checking the itinerary to make sure everything is correct. Here's more important information you need to make sure your client knows:

• taking kids out of the country without both parents;
• documents for getting married outside the US.

Knowing this stuff and communicating it to your client is part of your job as a travel agent.

If you're not exactly sure what your responsibilities are to your clients, you might find it helpful to read this article by travel attorney Mark Pestronk discussing  your duties to clients . Canadian agents may find this article helpful,  TICO regulations  by Pestronk.

Here's a sample documentation waiver from a real travel agency:

"DOCUMENTATION: U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens."

3. Travel insurance was offered

Veterans agents, you know this, but newbies, make sure you offer travel insurance to every. single. client.

At my previous host agency, I worked with agencies that hadn’t offered travel insurance (or didn’t have documentation proving they had) and the unhappy clients were suing the agent to get their money back. Best case scenario, Errors & Omissions (E&O) insurance covers the legal fees to fight the lawsuit.

Worst case scenario? You end up with a very hefty legal bill because you didn't have documentation that you offered travel insurance to your client.

You are the travel expert; that’s your value. Part of being the expert is letting clients know travel insurance exists and the risks involved if they decline insurance.

Sample travel insurance waiver from a real travel agency:

"I assume and understand that there is a risk involved with my travel and my travel activities and/or excursions. I acknowledge that I was informed about my options but I declined the insurance."

Even better yet, email a quote through the insurance company's website so you have an electronic paper trail insurance was offered. Since they usually have an option to send reminder emails, it increases not only your paper trail but also the likelihood they'll purchase insurance.

When communicating (verbal or written) with clients,  offer/recommend  travel insurance; do not  sell  travel insurance.

And here's some words of advice from travel insurance companies that want to protect you against travel insurance licensing problems : When communicating (verbal or written) with clients,  offer/recommend  travel insurance; do not  sell  travel insurance.

Repeat after me: I am a travel expert, not an insurance expert. 

4. Fee DISCLOSUREs

Next up? Fees!

Looking to charge fees? Our travel agent research reports have all the details on how many advisors are charging fees, how much, what for, and what percent of their income comes from fees.

Making sure your clients understand what fees are involved in working with you is key to the client having a positive experience. Whether they're your fees or a supplier's fee, ensure your client understands when those fees kick in and what the amount is.

Cancellation and change fees may vary based on when they cancel and other factors, so listing specific amounts may not be a possibility. But, you should alert the traveler to the possibility of fees for changes or cancellations to the booking.

If it’s a group, you may already have the specific fees in the contract. Even then, it’s important to have a waiver for each booking since the person who signed the contract may not have shared that information with the group.

Sample fee disclosure from a real travel agency:

5. Legal Jargon (AKA: Blanket statement)

Our last component to your travel wavier? This one is the blanket statement.

Sample travel waiver from a real travel agency:

"[YOUR AGENCY] offers retail travel services to customers, which are provided by separate and independent vendors of travel services. [YOUR AGENCY] does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that [YOUR AGENCY] acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other privileges, or services for the clients’ benefit, and on the express condition that [YOUR AGENCY] shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with."

Free Travel Waiver: Trip Details Confirmation Form

That wasn't so bad was it? :) But we can do even better. Let's whip a travel waiver form for you right now!

The icing on the cupcake is that we've already made a Trip Details Confirmation Form for you! It makes it easy for clients to verify crucial details of their upcoming trip and goes over all the travel waiver points we just discussed.

• Travelers' legal names spelt correctly? ✔️
• Dates of travel and departure/arrival city correct? ✔️
• Passport good for 6 months after they return home? ✔️
• Travel insurance was offered? ✔️
• Disclosed to clients visa/vaccination requirements? ✔️
• Made sure your clients have read and signed that they understood all of this? ✔️

You can brand our trip confirmation details form to your agency and share it with your clients in a jiffy! The form includes a signature field for your clients to verify that all the above information is accurate so you can have it on file.

There's more where that came from, too! We have more free travel agent forms  and a couple of tutorials about customizing them to reflect your unique brand. :)

Where to Create Your Online Travel Waiver Form

Okay, I hope this isn't the case anymore, but if you are sending out paper travel waiver forms for your clients to sign, let's stop that. Having clients sign paper forms is sooooooo 2012. ;)

Our free travel waiver form from the previous section shows you how handy and professional an online waiver can be. But . . . if you're more of a DIY-er and want to build your travel waiver from the ground up, no problem!

Here's some agency-specific software with built-in form builders:

• Cost: $0-55/mo
• Cost: $32-39/mo depending on if you pay annually or monthly
• Cost: $35-49/mo depending on if you pay annually or monthly
• Cost: $25-30/mo depending on if you pay annually or monthly
• Cost: Individually priced based on agency's needs.
• Jotform (Non-agency specific software) - While not an agency-specific form builder, it does everything you'll need (including getting client signatures)... for free!
• Cost: Free Plan (downside? Very little. The free plan comes with everything the paid plans offer as well as unlimited fields. It even includes e-signatures and payment integrations for clients!) The next plan up is the Bronze Plan: $24/month (annual plan).

Note: We have used Cognito Forms in the past but had a pretty terrible experience with their customer service and no longer recommend them.

If you know of any other options or have thoughts on the above, I'd love to hear them in the comments below!

Working with a Travel Attorney to Customize Terms and Conditions, Waivers and Disclaimers for Your Agency

Now, we spoke with multiple travel agencies on how they protect themselves with travel waivers.

There is A TON of value in the cumulative knowledge from agencies that have already ‘been there, done that.’ In the end, though, they're travel advisors and not travel attorneys.

The needs of an adventure-focused travel advisor will not be the same as those who focus on student group travel. Who can help you finetune your travel agency's terms and conditions, travel waivers and disclaimers? A travel attorney. Get a travel attorney to look at your final waiver .

According to Wright "Travel attorneys will customize the waiver to your locale, ensure that it is complete, and advise you on issues that are important that you may not have thought about (e.g., “forum selection,” “venue, and “choice of law”). An experienced travel attorney will be an invaluable part of your advisory team. They can help you avoid issues and respond to any problems that do come up."

The Icing on the Cake: Overseas Travel Checklist and Tips

Julie, the owner of an agency specializing in Europe, shared her "Overseas Travel Checklist and Tips" form she sends to clients. It’s an amazing source of information and exactly how you can show your value as a travel agent, by giving them a little extra.

The best part? You create it one time and clients continue to be thankful for the extra resources you're providing to them for all eternity! Win-win.

And heck, we like lots of icing on our cake! So here's some more:

Sending waivers is helpful, but a signature of acknowledgement is your best defense.

Travel attorney Jonathan Howe says that simply sending the waivers is helpful if you ever need to defend yourself, but a signature of acknowledgment is really your best defense.

He also recommended sending an acknowledgment with a copy of the waiver. It doesn’t need to be complex, just a “Thank you we received your waiver, a copy of which is attached”.

Most form builders will have the functionality to send auto-emails to you and the client, acknowledging you've received the form.

And you know, we just can't help ourselves. Here are few more legal resources for your travel biz:  

• Check out Travel Lawyer Mark Pestronk's free legal document templates here
• Here's a fantastic guide by Managed Insurance Services on limiting your agency's liability . This baby is written in plain English. *high five* (Thanks to Joe Matteis for sharing)

Wow. Thank You!

A huge thank you to Chun T. Wright for her legal expertise We also offer major trophies to the advisors who let us take a peek behind the curtain for their excellent waivers. Jodie Swartz Jones, Nyla Bridges, and Julie Lay Conway shared their various waivers, disclaimers, and checklists for this article.

If you've got some knowledge or tips on travel waivers to pass along to other travel advisors, we'd love to hear it in the comments below!

Editor’s Note: This article was originally published in January 2013 and was completely updated and revamped on publish date listed. Enjoy!

•  Speaking of covering yourself, I need an obligatory disclaimer here! I am not an attorney.  You'll want to check everything over with one. :) ↩

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Travel Insurance Waiver Form

The Travel Insurance Waiver Form is self-explanatory and straightforward. It's a simple tool for officially recording that your customer chooses not to use the insurance option offered to protect their trip. The form allows for the customer to give a reason for waiving, such as cost, coverage through another company, or ease of using this option. That can be helpful for you when reviewing your travel insurance offerings.

Travel Insurance Waiver Template

Download this Travel Insurance Waiver Template Design in Word, Google Docs Format. Easily Editable, Printable, Downloadable.

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Can I Get Travel Insurance for Pre-Existing Medical Conditions?

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What is considered a pre-existing condition?

How to qualify for a pre-existing medical conditions waiver, where to find coverage for pre-existing conditions, travel insurance for pre-existing conditions, recapped.

Although trip delay and baggage loss insurance are good to have, purchasing a medical insurance policy before hitting the road can be the difference between an expensive vacation and a really expensive vacation. Those with pre-existing conditions may be wondering if they can still get travel insurance. Luckily, the answer is yes.

Here’s where to look for and how to get travel insurance for pre-existing medical conditions.

» Learn more: What to know before buying travel insurance

A pre-existing condition is an illness, injury or medical concern that has included exams, treatments or a change in prescribed medication within 60 to 180 days of purchasing a travel insurance policy. The condition doesn’t have to be diagnosed formally to be considered a pre-existing condition.

For example, say you go on a bike tour of Amsterdam and suffer a mild heart attack. If a doctor had diagnosed hypertension (high blood pressure) a few weeks before your trip, this is considered a pre-existing condition.

So, what does a pre-existing medical condition mean for travel insurance? The good news is that having a pre-existing condition doesn’t preclude you from traveling or being eligible for medical coverage. Many comprehensive plans cover pre-existing conditions and can help you recoup your money if you require medical treatment during your trip or have to cancel a trip altogether because of a medical issue.

To avoid being on the hook for medical bills abroad or losing a deposit before you even pack your bags, look for a policy that includes a pre-existing condition waiver. Read the fine print on the insurance provider’s website; there shouldn’t be an age limit on most plans, and the premium shouldn’t cost more than it would for people without pre-existing medical conditions.

As long as you’re medically fit to travel, you can qualify for a pre-existing condition waiver if you meet the following criteria and apply within the eligible timeframe:

A pre-existing condition must be stable.

You must buy coverage at the time of your first trip deposit or shortly thereafter (time frame varies by company).

Amount of coverage must be equal to all pre-paid, non-refundable costs.

For example, if you put down a 50% deposit on a safari in South Africa, you must buy travel insurance within the time specified by the insurance provider to be eligible for a pre-existing medical conditions waiver. If you wait too long to purchase coverage, you'll have missed the coverage purchasing window and the waiver won’t be applicable to your trip.

We recommend purchasing a travel insurance policy as soon as you make the first deposit on a trip.

If you don’t qualify for a waiver, then a travel insurance company has a right to look back at the traveler’s medical records for the last 60 to 180 days (varies by plan), which is called a look-back period. This is done to determine whether you’re filing a claim for an incident related to a pre-existing condition, which then determines whether it’s going to be covered or not.

The pre-existing medical conditions waiver may also provide coverage in the case of a non-traveling family member having a medical problem mid-trip. This varies by plan.

» Learn more: The best travel insurance companies

With so many providers to choose from, it’s hard to make the right choice. So, which travel insurance for pre-existing medical conditions is best?

You can turn to travel insurance companies such as Allianz , Travel Guard by AIG or RoamRight to locate the right plan for your trip.

Instead of getting quotes from every travel insurance company under the sun, we recommend InsureMyTrip, which is a free comparison site that allows you to get quotes from multiple providers at once.

To start a quote, you must:

Select your travel destination.

Provide travel dates.

Disclose your citizenship and the state where you live.

Select the number of travelers and their ages.

The website will ask you additional questions, such as:

Whether you’re taking a flight, going on a cruise or renting a vacation home.

The total cost of nonrefundable expenses, such as flight costs, hotel bookings and tours.

The date you made the first payment toward the trip and viewed your coverage options.

You can sort and filter your results in multiple ways. Compare the plans offered and make a selection based on price, insurance provider reviews or the included coverage.

Keep in mind that it’s not possible to find annual travel insurance for pre-existing medical conditions. Comprehensive plans that include coverage for pre-existing conditions can only be purchased for every trip separately.

Yes, it is possible to find travel insurance coverage suitable for trip takers with qualifying pre-existing conditions.

The best travel insurance options for travelers with pre-existing medical conditions include Travel Guard by AIG and Allianz .

Unless you purchase a plan with explicit coverage for pre-existing medical conditions, you can generally expect that costs related to these conditions pre- or mid-trip are excluded from a travel insurance policy. For plans with the option to cover pre-existing medical conditions, qualified travelers can select a Waiver of Pre-Existing Medical Conditions.

Example eligible conditions include illnesses, injuries or medical concerns that have included exams, treatments or a change in prescribed medication within 2-6 months of purchasing a travel insurance policy (depending on the provider).

The best travel insurance options for travelers with pre-existing medical conditions include

Travel Guard by AIG

Optional travel insurance certainly can protect you from the unexpected. To obtain coverage for a pre-existing condition, make sure to follow all the rules of the policy you’re about to purchase. Buy a policy within the specified time frame and declare all nonrefundable expenses accurately.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

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Magical Wonders Vacations

Helping YOU plan a GREAT vacation

Travel Insurance Waiver

Magical Wonders Vacations has made the purchase of travel insurance available to me. By signing this form, I acknowledge that I am declining the offer to purchase travel protection or trip insurance. I understand that there is a risk involved with any travel, including activities and/or excursions. I also understand that travel insurance may be able to protect me from possible loss of money due to supplier bankruptcy or default, unexpected trip cancellation or interruption due to accident, sickness or death, baggage loss, medical expenses, emergency air transportation costs and covered situations that are beyond my control.

This waiver confirms that I voluntarily decline travel insurance and travel protection insurance for the trip described below. I understand I am solely liable for all airline fees, supplier fees, and agency fees that may apply, and I hereby release Magical Wonders Vacations and its agents from all liability related to the trip described below.

Together, we’ll discuss your preferences, needs, desires and budget.

Then we share our knowledge, experience and time to create a unique vacation for you. Why settle for ordinary when you can have extraordinary with Magical Wonders Vacations?

At Magical Wonders Vacations we help YOU plan a GREAT vacation. Our thousands of happy clients travel to worldwide destinations. Authorized Disney Vacation Planner.

484-333-0114 [email protected]

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Travel Insurance Waiver

Do you need travel insurance waiver.

Trying to find the best travel insurance that suits all your need can be a very daunting task. Again making decision between the single trip deals and annual travel insurance or even going for insurance that grants waiver can likely cause great confusion. This article will provide some guidelines on how you can choose the best travel insurance and help you figure out if you really need to include travel insurance waiver next time you are getting your insurance policy done.

Travel insurance is the form of insurance that is designed to give adequate protection to your health, belongings and even the cost of your trips. Taking annual travel insurance cover is best if you are the type that travels frequently, it will give you the peace of mind that you need. If you are just going on weekend get-away, a single-trip deal is enough to grant you the cover and the peace of mind you need. No matter the type of travel you decided to go for. You will be protected in the case of eventualities such as:

• Loss of your luggage
• Flight delays and cancellations
• Theft or loss of personal belongings
• Access to healthcare in the event of accident or illness repatriation
• Injury or death
• Cancellation of holiday due to sickness

The two type of travel insurance policy includes:

• Single-trip policy
• Multi-trip policy

Single trip policy provides adequate cover if you are going for a single continuous holiday which may involve visiting multiple destinations. This type of policy usually has a specific duration of time it can last usually 30 to 60 days period.

Multi-trip policy on the other hands provides protection for those who decide to go on holiday at any time during the annual term of the policy. This type of policy will give you both the peace of mind and financial protection you need during your travels. It last for the whole policy period and covers the whole trips you take during the period of the policy.

Do You Need Travel Insurance Waiver To Get Full Protection?

Most travel insurers don’t usually cover you for losses that may be as a result of pre-existing medical conditions. However, there are some insurers who will grant you a waiver to the pre-existing medical conditions if you met the guidelines and requirements set by them. There are different types of requirement by different insurers and knowing them will help you decide if you need to get insurance waiver. Again what can be defined as pre-existing medical condition may vary from one insurer to another. However pre-existing medical condition can be defined as seen below:

“Pre-existing medical condition can be defined as any injury, sickness or medical condition that you are suffering from or your travel companion is suffering from for which medical diagnosis, advice, care or treatment was received or recommended within the 180-day period ending on the Effective Date. In other words, it is any injury, disease, sickness or illness that you know about or you suppose to know about before you bought your travel insurance”.

Different insurance company have different terms and conditions for granting waiver to pre-existing medical condition, before you get a travel insurance make sure that you find out if your insurer can grant you waiver to pre-existing medical conditions. Then find out their terms and condition.

Here are some samples of requirements by travel insurer before you can secure a waiver:

Waiver of the Pre-Existing Condition Exclusion (Please note that this is available for policy holders under Age 80)

The exclusion for Pre-Existing condition shall be made available to our policy holders if this plan is bought within 21 days of the date your initial trip deposit is paid.

Please bear in mind that this waiver does not apply for those who are eighty years of age and above

We will waive the Pre-Existing conditions if you met the following requirements

• Purchase our policy at same time you make the payment for deposit needed for your Trip
• You enroll in this policy for the full cost of your covered trip
• You are declared medically fit to travel at the time the premium if paid.

When you are looking to secure travel insurance plans which provides waiver that suits you, you first need to check if there is any age-restriction like in our example above. The best thing to do is to call the insurer to find out.

You need to be able to travel any time you want. Having a pre-existing medical condition should not be an impediment to your travels as far as you are medically able to travel, that’s the main benefit of getting a travel insurance policy that grants waiver. If you have any medical condition, securing travel insurance policy that gives you full protection including your pre-existing conditions is the best way to stay covered throughout your travel period and also experience peace of mind that comes with being protected.

You need a travel insurance waiver to stay fully protected on your trips. Therefore it is very important that you carry out an extensive and comprehensive research to find out the best insurance company that will grant you the protection you need on your travels including granting you waiver with fewer restrictions.

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Visitor Visa

Visa Waiver Program

Travel Without a Visa

Citizens of Canada and Bermuda

The Visa Waiver Program  (VWP) enables most citizens or nationals of participating countries *  to travel to the United States for tourism or business for stays of 90 days or less without obtaining a visa. Travelers must have a valid  Electronic System for Travel Authorization (ESTA)  approval prior to travel and meet all requirements explained below. If you prefer to have a visa in your passport, you may still apply for a visitor (B) visa.

Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015

Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):

• Nationals of VWP countries who have traveled to or been present in Democratic People's Republic of Korea, Iran, Iraq, Libya, Somalia, Sudan, Syria, or Yemen on or after March 1, 2011 (with limited exceptions for travel for diplomatic or military purposes in the service of a VWP country).
• Nationals of VWP countries who have traveled to or been present in Cuba on or after January 12, 2021 (with limited exceptions for travel for diplomatic or military purposes in the service of a VWP country).
• Nationals of VWP countries who are also nationals of Cuba, Democratic People's Republic of Korea, Iran, Iraq, Sudan, or Syria.

Requirements for Using the Visa Waiver Program (VWP)

You must meet  all  the following requirements to travel to the United States on the VWP:

Travel Purpose Must be Permitted on a Visitor (B) Visa

The following are examples of activities permitted while in the United States on the VWP. In addition, transiting through the United States to other countries is generally permitted for VWP travelers.

• consult with business associates
• attend a scientific, educational, professional, or business convention or conference
• attend short-term training (you may not be paid by any source in the United States with the exception of expenses incidental to your stay)
• negotiate a contract

Learn more about  Business Travel to the United States  (PDF - 362 KB).

• vacation (holiday)
• visit with friends or relatives
• medical treatment
• participation in social events hosted by fraternal, social, or service organizations
• participation by amateurs in musical, sports, or similar events or contests, if not being paid for participating
• enrollment in a short recreational course of study, not for credit toward a degree (for example, a two-day cooking class while on vacation)

Learn more about  Visitor Visas - Business and Pleasure  (PDF - 510 KB).

Travel Purposes Not Permitted on Visa Waiver Program – Examples:

• study, for credit
• work as foreign press, radio, film, journalists, or other information media
• permanent residence in the United States

Must Be a Citizen or National of a VWP Designated Country *

You must be a citizen or national of the following countries *  to be eligible to travel to the United States under the VWP.

• Czech Republic
• Liechtenstein
• Netherlands
• New Zealand
• South Korea
• Switzerland
• United Kingdom**

**To be eligible to travel under the VWP, British citizens must have the unrestricted right of permanent abode in England, Scotland, Wales, Northern Ireland, the Channel Islands, and the Isle of Man.

Each Traveler Must Have a Valid ESTA

In order to travel without a visa on the VWP, you must have valid Electronic System for Travel Authorization (ESTA) approval prior to boarding a U.S. bound air or sea carrier. ESTA is a web-based system operated by U.S. Customs and Border Protection (CBP) to determine eligibility to travel to the United States for tourism or business under the VWP. Visit the  ESTA webpage  on the CBP website for more information.

Updating Your ESTA

In most cases, your ESTA will be valid for two years.  You also must obtain a new ESTA if you: (1) receive a new passport, including an emergency or temporary passport; (2) change your name; (3) change your gender; (4) change your country of citizenship; or (5) need to change your responses to any of the “yes” or “no” questions on the ESTA application.

These individuals can apply for visas using regular appointment processes at a U.S. Embassy or Consulate. Consular sections overseas may be able to expedite your interview date if there is an urgent, unforseen situation such as a funeral, medical emergency, or school start date. For more information, please visit the website of the Embassy or Consulate Visa Section where you will interview.

If an individual who is exempt from the Act because of his or her diplomatic or military presence in one of the seven countries is denied ESTA, he or she may go to the  CBP website , or contact the  CBP information Center . The traveler may also apply for a nonimmigrant visa at a U.S. Embassy or Consulate.

U.S. Customs and Border Protection strongly recommends that any traveler to the United States check his or her  ESTA status  prior to making any travel reservations or travelling to the United States. More information is available on the Department of Homeland Security (DHS) website . 

Have the Correct Type of Passport

You must have a passport that is valid for at least 6 months after your planned departure from the United States (unless exempted by  country-specific agreements ). For families, each member of your family, including infants and children, must have a passport. 

In addition, you must have an e-passport to use the VWP. An e-passport is an enhanced secure passport with an embedded electronic chip. The chip can be scanned to match the identity of the traveler to the passport. E-Passports must be in compliance with standards set by the International Civil Aviation Organization (ICAO). You can readily identify an e-passport, by a symbol on the cover. See the example below. More information about e-passports is available on the DHS website .

Emergency and Temporary Passports

If you use an   emergency or temporary passport to enter the United States on the VWP, the passport must be an e-passport. This includes VWP travelers who are transiting the United States. 

More information on frequently asked questions about VWP can be found at the following websites:

• DHS Visa Waiver Program Requirements
• CBP Visa Waiver Program

May I apply for a visa instead of using the VWP?

Yes, you may apply for a visitor (B) visa if you prefer to do so or if you are not eligible for VWP travel. Additionally, you need to apply for a visa if you will be traveling on a private aircraft or other non-VWP approved air or sea carrier. Review the  approved carriers list . Also, if you intend to stay longer than 90 days, then you need to apply for a visa. 

I was denied a visa under section 214(b). May I use the VWP?

A recent visa refusal for any reason could result in denial of ESTA authorization, additional review at the port of entry, or denial of admission to the United States. If you are uncertain if you qualify for VWP travel, you may apply for a visa.

Trips to Canada, Mexico, or nearby islands

If you are admitted to the United States under the VWP, you may take a short trip to Canada, Mexico, or a nearby island and generally be readmitted to the United States under the VWP for the remainder of the original 90 days granted upon your initial arrival in the United States. Therefore, the length of time of your total stay, including the short trip, must be 90 days or less. See the  CBP website . Citizens of VWP countries *  who reside in Mexico, Canada, or a nearby island are generally exempted from the requirement to show onward travel to another country *  when entering the United States. Learn more on the  CBP website .

How can a country* join the VWP?

A country *  must meet various requirements to be considered for designation in the Visa Waiver Program. Requirements include, but are not limited to:

• enhanced law enforcement and security-related data sharing with the United States;
• issuing e-passports;
• having a visitor (B) visa refusal rate of less than three percent (for initial designation);
• timely reporting of both blank and issued lost and stolen passports; and
• maintenance of high counterterrorism, law enforcement, border control, and document security standards.

Designation as a VWP country *  is at the discretion of the U.S. government. Meeting the objective requirements of the VWP does not guarantee a country *  will receive VWP designation.

Entering the United States

An approved ESTA allows you to travel to a U.S. port-of-entry (generally an airport) and request permission to enter the United States, but an approved ESTA does not guarantee entry into the United States. Customs and Border Protection (CBP) officials at the port-of-entry have authority to permit or deny admission to the United States. Learn more on the  CBP website .

Extending your stay

If you enter the United States under the Visa Waiver Program, you are not permitted to extend your stay in the United States beyond the initial admission period. You must depart the United States on or before the date on your admission stamp when you entered the United States. See Extend Your Stay on the U.S. Citizenship and Immigration Services (USCIS) website .

Change of status

If you enter the United States under the Visa Waiver Program, you are not permitted to change status in the United States. See  Change My Nonimmigrant Status  on the U.S. Citizenship and Immigration Services (USCIS) website.

What if I am traveling to Guam or the Northern Mariana Islands?

Citizens of Australia, Brunei, Hong Kong, Japan, Malaysia, Nauru, New Zealand, Papua New Guinea, South Korea, Singapore, Taiwan and the United Kingdom do not need a visa or ESTA to visit both Guam and the Northern Mariana Islands because of the Guam-CNMI Visa Waiver Program, though they must complete Form I-736 prior to travel.  People's Republic of China Passport holders also do not need a visa if they complete Form I-736 for temporary admission into the Northern Mariana Islands. For more information on the Guam-CNMI Visa Waiver Program,  click here

* With respect to all references to “country” or “countries” on this page, it should be noted that the Taiwan Relations Act of 1979, Pub. L. No. 96-8, Section 4(b)(1), provides that “[w]henever the laws of the United States refer or relate to foreign countries, nations, states, governments, or similar entities, such terms shall include and such laws shall apply with respect to Taiwan.” 22 U.S.C. § 3303(b)(1). Accordingly, all references to “country” or “countries” in the Visa Waiver Program authorizing legislation, Section 217 of the Immigration and Nationality Act, 8 U.S.C. 1187, are read to include Taiwan. This is consistent with the United States’ one-China policy, under which the United States has maintained unofficial relations with Taiwan since 1979.

More Information

A-Z Index Lost/Stolen Travel Documents Border Security/Safety - DHS Customer Service Statement

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Travel Insurance Waiver

You can enroll online for travel protection for Medical Expenses, Baggage Delays/Loss, Trip Delay or Cancellation, and other coverage with an Insurance company of your choice. 

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