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At Acetours & travel, our unique competitive advantage is derived from our experience as a leader in this everchanging world of travel since 1986, with a great network of partners and suppliers both locally and around the world. We offer dependability, superior travel experience, diversified travel products, unwavering support and commitment to our customers.

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Top 10 Best Travel Agencies in Penang 2024

TOP BEST TRAVEL AGENCIES IN PENANG

Planning a holiday is indeed a complex and time-consuming process. If you have a busy work schedule and have been putting off travelling because you have no time to plan your trip, seeking help from a travel professional may be what you need. Since Malaysia eased its travel restrictions and reopened its borders for tourism, travel agencies have been increasing in demand.

Airlines, hotels, and other travel suppliers are frequently in partnerships and other relationships with travel agencies. They can give you access to unique offers, discounted prices, or premium benefits that might not be accessible to independent travellers. If you are planning a short getaway or a week-long vacation with your family and friends, let these top 10 best travel agencies in Penang plan a trip for you.

Why You Need To Hire Travel Agency In Penang?

Using a travel agency can help you save more, equip you with better knowledge of your destination, and provide hassle-free travel. Here are some advantages you can enjoy if you use a travel agency to book your next trip:

  • More savings

You will save money and time by booking your trip through a travel agent. Travel agencies usually keep themselves updated with the latest promotions and discounts. They also generally offer better rates for hotels, apartments, homestays, and transportation due to the travel agency’s strategic connections and partnerships. 

  • Hassle-free travel

Travel agencies will help you personalize your travel itinerary and take care of all the arrangements without you lifting a finger. They will help you settle flight bookings, accommodation, transportation, ticket purchases, and Visa applications. You can therefore be at ease and enjoy your vacation worry-free. 

  • Destination knowledge

Travel Agencies specialize in all things related to travel. Therefore, they will be able to make recommendations accordingly. They can advise you on your documentation requirements, the destination country’s tourist policies, the best places to shop or visit, and the best activities you can enjoy depending on your preference.

What Services Are Provided By Travel Agencies In Penang?

Penang travel agencies provide various services to help travellers plan and organise their trips. Travel agencies in Penang commonly offer the following services:

  • Flight bookings

Flights to and from Penang can be booked through travel agencies. They can access various airlines’ flight information, schedules, and fares, allowing them to find the best options based on travellers’ preferences and budgets.

  • Transportation arrangements

Transportation within Penang and to nearby destinations can be arranged through travel agencies. This includes arranging car rentals, booking private transfers, and providing information on public transportation options.

  • Guided tours and activities

In Penang, travel agencies provide guided tours and activities. They plan group tours or hire private guides to provide insights, historical context, and local knowledge during sightseeing tours, cultural experiences, or outdoor adventures.

  • Visa and documentation assistance

Travel agencies advise and assist with visa requirements, passport applications, and other travel documentation. They can advise visitors on the specific requirements for entering Penang based on their nationality.

Continue reading to explore more essential items to bring during travelling:

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  • Best Travel Bags in Malaysia

10 Best Travel Agencies in Penang 2024

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1. Active Dynamic Travel & Tours Sdn Bhd

Active-Dynamic-Travel-Tours-Sdn-Bhd-

Plan your school holidays or vacations with Active Dynamic Travel & Tours. This tour agency provides local tour packages for Melaka, Pulau Pangkor, Ipoh, Gopeng, Cameron Highlands, Taiping, and Sabah. That’s not all. They also offer international tour packages for Vietnam, Philippines, Nepal, Morocco, India, Myanmar, Thailand, Indonesia, China, and Europe. Active Dynamic Travel & Tours Sdn Bhd also offers local and outstation car rental and transport services.

Operating Hours : 9.30 am – 5.30 pm (Daily)

Address : Blok M-G-08, Jalan Jenahak Taman Tun Hussein Seberang Jaya, 13700 Perai, Penang

Google Map : Navigate Now

Google Review : Here

Facebook: https://www.facebook.com/activedynamictravel/

2. Ace Tours & Travel (Pg) Sdn Bhd

Ace-Tours-Travel-Pg-Sdn-Bhd--

Ace Tours & Travel (Pg) Sdn Bhd provides attractive tour packages to Perth, Melbourne, Sydney, Brisbane, Gold Coast, London, Paris, and Eastern European countries. Whether in Switzerland, Poland, Germany, or Austria, this travel agency will help you arrange the vacation of your dreams. With Ace Tours and Travel arranging everything, you can travel hassle-free and worry-free. 

Operating Hours :  9:00 am – 6:00 pm (Monday – Friday) 9:00 am – 2:00 pm (Saturday)

Address : 4, Jalan Rangoon, George Town, 10400 George Town, Pulau Pinang

Facebook: https://www.facebook.com/acetourstravel/

Instagram: https://www.instagram.com/acetourtravel/

3. Jouis Holiday Travel & Tour Sdn Bhd

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Jouis Holiday Travel & Tour is an inbound and outbound tour and ticketing agent licensed by the Ministry of Tourism. This travel agency is also a member of MATTA and was rewarded by the Ministry of Tourism as the Best Local Tour Operator in 2014/2015. They have 11 years of experience and have, in the past, organized over 20,000 trips and company events for Malaysians and foreigners alike. 

Operating Hours :  9.30 am – 6.30 pm (Monday – Friday)  9.30 am – 1.30 pm (Saturday)

Address : 457, Chulia St, Georgetown, 10200 George Town, Penang

Facebook: https://www.facebook.com/jouisholiday/

Instagram: https://www.instagram.com/jouisholiday/

4. WS Tours International Sdn. Bhd.

WS-Tours-International-Sdn.-Bhd.--

WS Tours International Sdn. Bhd. is a Penang-based company that assists domestic and foreign tourists, individuals, private companies, and government agencies with transportation problems by providing user-friendly rental cars at promotional prices that are clean, comfortable, and safe. Recently, their services have been limited to the state of Penang and its surrounding areas. Don’t hesitate to contact them within 24 hours if you are interested.

Operating Hours : 8:00 am – 6:00 pm (Daily)

Address : 77-01, 12, Medan Mayang Pasir, Bayan Baru, 11950 Bayan Lepas, Penang

Instagram: https://www.instagram.com/keretasewapenangwstours/

5. Five A Travel Tours Sdn. Bhd.

Five-A-Travel-Tours-Sdn.-Bhd.--

Five A Travel Tours Sdn. Bhd. is a licensed agent for Airasia, Malaysia Airlines, Sri Lanka Airlines and Air India Ticketing. What’s great about them is that they are passionate about their work and believe in maintaining a high-quality standard and dynamic leadership. They have a team of travel experts ready to serve you at all times. Its mission is to find new ways to enhance customer service to ensure every customer is satisfied with the professional services rendered.

Operating Hours :  9.30 am – 6.30 pm (Monday – Friday)  9.30 am – 4.30 pm (Saturday)

Address : 50, China Street, Georgetown, 10200 George Town, Penang

Facebook: https://www.facebook.com/Fiveats/

Instagram: https://www.instagram.com/fiveatravels/

6. YY Tour & Travel Sdn Bhd

YY-Tour-Travel-

YY Tour & Travel Sdn Bhd believes that every journey should be an adventure. Therefore, they strive to craft personalized travel packages for each customer. Their professional travel consultants will listen to your requests and preferences and tailor-make a “uniquely you” package. They can work within any given budget and will provide you with their honest opinions while making travel recommendations. 

Operating Hours : 9:00 am – 6:00 pm (Monday – Friday) 

Address : 8, Jalan Arratoon, 10050 George Town, Pulau Pinang

Facebook: https://www.facebook.com/yyttmy

7. Capri Travel & Tours Sdn Bhd

Capri-Travel-Tours-Sdn-Bhd-

With Capri Travel & Tours Sdn Bhd, you will have a hassle-free travel experience thanks to their comprehensive planning and execution of tours. Its mission is to let its customers experience more than typical tourist sites. Their tour directors will make your vacation more enjoyable by ensuring that you will enjoy an unforgettable “local” experience by bringing you to local hangout spots and eateries. 

Operating Hours :  10:00 am – 7:00 pm (Monday – Friday)  10:00 am – 1:00 pm (Saturday)

Address : 29-02-12 Golden Triangle, Jln Paya Terubung, Relau, 11900 Bayan Lepas, Penang

Facebook: https://www.facebook.com/capritravel/

Instagram: https://www.instagram.com/capri_travel/

8. Holiday Tours & Travel Sdn. Bhd .

Holiday-Tours-Travel-Sdn.-Bhd.-

Holiday Tours & Travel Sdn. Bhd. can help you with all of your business travel requirements. They assist you in developing, optimising, and managing your corporate travel programme. Furthermore, they transform your journeys into unforgettable experiences. Holiday Tours & Travel Sdn. Bhd. offer a wide range of packages and services that open up new avenues for cost savings while improving processes to maximise savings. With their business travel management expertise, they also reduce the risk of loss and provide traveller assistance during crises.

Operating Hours : 8:30 am – 6:00 pm (Monday – Friday)

Address : 30-A, Lorong Abu Siti, 10400 George Town, Pulau Pinang

Facebook: https://www.facebook.com/holidaytoursmalaysia/

Instagram: https://www.instagram.com/holidaytoursmy/

9. First Home Travel

First-Home-Travel-

First Home Travel provides accommodations such as homestays and hotels, ticketing, transportation, tour arrangements such as food tours, heritage site tours, or free and easy packages. They strive to provide the best travel experience for their customers by offering friendly and helpful customer service. So sit back and relax while First Home Travel books and plans your next vacation for you.

Operating Hours : 9:00 am – 6:00 pm (Monday – Friday)

Address : 98-1-6 Prima Tanjung Jalan Fettes Tanjung Tokong Tanjung Tokong Pulau Pinang MY 10470, Jalan Fettes, 10470 Tanjung Bungah, Pulau Pinang

10. Tong Yan Travel & Tours Sdn Bhd

Tong-Yan-Travel-Tours-Sdn-Bhd-

Tong Yan Travel & Tours Sdn. Bhd. has over 35 years of experience personalizing and crafting travel itineraries for tours of countries all over the globe. They will help you discover the wonders of the world and unique hidden gems. They will also get you the best deals for airfares and accommodations. This travel agency is passionate about travel and knows how to help you achieve the best experience for your vacation.

Operating Hours : 10:00 am – 6:00 pm (Monday – Friday)

Address : 75, Jalan Rangoon, 10400 George Town, Penang 

Facebook: https://www.facebook.com/TongyanTravel/

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Disclosure: This list was compiled by the team at My Weekend Plan after extensive research and shared opinions to suggest helpful recommendations for the public. The sequence of brands is in no particular order so if you have any other great suggestions too, please email us [email protected]. For more information, kindly refer to our copyright, privacy & disclosure policy.

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Jouis Holiday

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PLAN YOUR HOLIDAY WITH

JOUIS HOLIDAY

LOCAL PACKAGES

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3 Days 2 Nights

Perhentian , Rawa , Susu Dara, Redang ,

Lang Tengah , Bidong & Karah Island ( 8 in 1 ) Package

GOOGLE REVIEW

Jouis Holiday Travel & Tour Sdn Bhd

FACEBOOK REVIEW

Very responsive and excellent service~ We all have a great time and enjoyed to max during our trip to Lang Tengah. Good arrangement and reasonable price with excellent service. Well done & keep it up~ 👍👍👍💪💪💪

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Organized a team building event for us at Perhentian back in May. Excellent service with well thought out planning to make everyone happy and relax. Most importantly we achieve our goal that is to bond with all members. Recently engaged Jouis Holiday again for a van rental service in Bangkok. The driver was already there waiting for us at the airport and the van is in tip top condition. Thumbs up again for the excellent coordination. I will come back again and again. You have gain a loyal customer. Keep up the good job!

Ivan Tan Avatar

good service recommended👍🏻

Xavier Tong Avatar

Excellent service we had an enjoyable trip.

Isabella Wong Avatar

Went to qing dao with the boss. Very responsible and well planned

Liang Song Hui Avatar

good services from wenjing

Yilean Tan Yee Ling Avatar

Our company had appointed Jouis Holoday for our 4D3N Redang Trip..Everything was well-planned and arranged from hotel to food to everyday schedule on the island...We all really had a good time there!! Thank you Jouis Holiday...especially our “Super Tour Guide” - Jouis Holiday’s Crew - Jeffrey...He is so helpful and friendly throughout the trip..Superb Service from him and well done Jouis Holiday!!!👍🏻👍🏻👍🏻

Zeon Angeline Lim Avatar

best services. friendly tour guide

Lee Mun Chon Avatar

responsible and high responsive tour guide agent

Elvin Tan Avatar

Overall good experience. No hidden cost

Sam Ooi Avatar

good service and fast reply

KahLook Tan Avatar

Excellent!! Good day, we are leading Van supplier malaysia, do contact us if you looking for school van , thanks! www.vanmalaysia. com. my

Vivaldi Kong Avatar

Thanks Jouis Holiday..We very enjoy on your trip arrangement everything smoothly and good👍👍👍.

Ivonne Chang Avatar

Excellent service! They are very friendly and helpful.

HuiTeng Chong Avatar

we're having a great time at Redang last 16-18 May. thank you very much for the arrangements. although there was a little hiccup with the late pick up at Shahbandar Jetty, Jouis staff responded quickly. we're all safely home. also a compliment to our van driver 'Din' for his driving alertness. thank you...

Pot Ch Avatar

Recently visited Redang Island booked by Jouis Holiday. It was an exciting trip ang everything has been organised professionally.

Clarice Lim Avatar

Will definitely recommend. Staffs are helpful and responsive. And the trip was arranged smoothly without any issue. Keep it up!

Ayden Chin Avatar

I'm so enjoy my trip in Italy , everything was satisfied.. We had a great tour Manager Mr Franco Tan, friendly and funny guy..bringing happiness to us along the whole trip. We highly recommend Jouis Holiday to everyone and share this best travel agency with them .. Thank you Jouis Holiday for the great package ..^^

LoongVess Chloey Avatar

great service and reasonable price

Loh Hean Khoon Avatar

Everything was arranged perfectly and we don’t have to worry about our trip. Will definitely use their services again in future.

Scott Yu Avatar

Excellent service provided

Eric Tan Avatar

good services. nice trip

Katherine Toh Avatar

Good 我喜欢赞赞赞

Fatt Seng  Liew Avatar

A very helpful and good service tour agent. The guide is very cheerful. Had a very enjoy trip.

Elaine Leong Mc Avatar

Excellent service n trip planner. . . They help us to arrange itinerary n van service very well. . . Reasonable price. . . Will recommend more frens to your company... 最重要是价钱公道,服务一流

H'ng Joo Inn Avatar

谢谢 导游Jeffrey 的安排让我们可以开开心的到泰国曼谷游玩,也很细心的安排每一样事情,贴心的告诉我们注意事项 感恩有你,一样你们的团队越走越远。大家快来支持他们! 超级推荐的 😍❤️🇹🇭

Christina Goh Avatar

只能说是五星级的服务🥰 领队动作非常快的帮我们解决很多事情,让我们可以更快的好好去玩去享受☺️ 而且每次上巴士都会怕我们渴一直给我们水,还分享零食给我们,也特别关心我们每个队员的身体状况,有什么不舒服都会被领导照顾好好,尤其事吃的方面的安排🥺 这次旅途真的很开心遇见那么好的团和领导Jeffrey👍🏻👍🏻

Nitchkamon Chiravong Avatar

Great Services from Jouis Holiday, had a trip to Pulau Perhentian & Redang with them before. Everything was well planed and arranged. 👍

Khoo Jh Avatar

Excellent service and fast respond provided by Jouis Holiday. They have manage to fulfill my request even though its less than a week planned trip. Well done and strongly recommended! 👍🏻

Nick Quah Avatar

helpful , responsive and excellent service. Thank you very much 😍.

Sahib Al-mustawfi Avatar

Good arrangments and nice service with affordable price. Recommended to those who wish to travel.

CaSandra Pyee Avatar

Cameron Highland & Thailand, excellent seevice

Shao Peng Koay Avatar

非常推荐这家旅游公司从行程开始到结束都是很好的安排,领队对突发事情应对能力也非常好!很在意客人的住宿环境,会讲解不同的budget不同的体验给客人选择,下次还会雇用这家旅行社👍🏻

Cyrus Lim Avatar

Excellent service and helpful.. strong recommend to everyone

Jeff Chui Avatar

Professional, excellent and friendly service. Highly recommended

Sunny Fernando Avatar

Very satisfied and thanks to Jouis Holiday Ms Teoh for the service and patience .. to help me solve all the questions. This travel agency is trusted so don't worry � Enjoy the trip!!!

Flora Yeo Avatar

好开心的旅程 谢谢 Jouis Holiday💪💪💪

Jess Ng Avatar

Proper and the best agent for tour planing. Excellent service.

Reshanesh Love Avatar

Very good service , 😘 thank

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TO PREVENT SCAMMERS , IF YOU TRADE WITH A LEGAL TRAVEL AGENCY, THEY WILL NOT ASK YOU TO TRANSFER PAYMENT INTO A PRIVATE ACCOUNT. PLEASE BE ALERT . THANK YOU .

为了 防止被诈骗 ,如果您与合法旅行社进行交易, 该旅行社是不会要求您汇款进私人户口的 . 敬请留意 . 谢谢.

Penang Private Tour Package

Mr Ong +6016-4406642

agency tour penang

Trolda Vacation - Private Tour & Transport Operator

Penang tour and transport , penang tour and transport packages, your most reliable and affordable holiday tours packages in penang island, premium vip tour package, - premium vehicle for your group (either toyota alphard or toyota vellfire) - free to customise your trip and own itinerary for your penang trip - private transfer from airport or bus terminal to hotel (return trip) - penang city tour & night tour (one meal included) - special rate for hotel arrangement (for specific hotel only), start from rm2200 per group, 3 days 2 nights tour package, - free and easy tour in penang. full ground arrangement for transport services. - private transfer from airport or bus terminal to hotel (return trip) - penang city tour & night tour (one meal included) - own customised itinerary for your penang trip, start from rm750 per group, 4 days 3 nights tour package, start from rm1100 per group, - visit georgetown and outskirt of penang. - having opportunity for visiting penang ferry and penang bridge. - private transfer from airport or bus terminal to hotel (return trip) - penang night tour, city tour & round island tour (one meal included), penang airport transfer, - private transfer, point to point transfer - cars, vans or coaches available - surcharge 50% from 10:30pm to 7:30pm #airport to hotel #hotel to airport #bus terminal to hotel #hotel to bus terminal, start from rm100 per group, overland tour, - full day tour or overnight at overland. - private  transport services to other states in peninsular malaysia and thailand . - transportation charges include fuel, toll and driver. - own customised itinerary for your trip, start from rm700 per group, penang hotel booking, - booking penang accommodations for a cheaper rate - save more if you take with penang tour packages #mei hotel #cititel express #st giles wembley #sunway hotel #g hotel gurney #g hotel kelawai, start from rm193 per room, private group transfer, - free to customise your pick up time for transfer - private transfer for your family, staff, and children from point to point daily - comfortable and safe transport provided - short or long term service, start from rm300 per month, welcome to trolda vacation.

Welcome to our Penang 3 days 2 nights transport service! Sit back, relax, and let us take on a journey to explore the beautiful sights and sounds of Penang. Our experienced drivers will ensure that you have a comfortable and safe trip, while our knowledgeable guides will provide you with interesting insights into the history and culture of this amazing city. Book your transport with us today and get ready for an unforgettable adventure!

Below are Our Hot-Selling Packages, Click them for Online Quotation:

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Monthly Private Transfer

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Penang 3D2N package

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Penang 4D3N package

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Penang Shopping Tour (3D2N)

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Penang Vehicle with Driver

Please do not hesitate to contact mr ong (+60)16-4406642 via call or whatapps if have any enquiries our company bank account account name: trolda vacation sdn bhd account no: 557335057328 swift code: mbbemykl name of bank: maybank berhad.

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Received. Thanks. Please contact Mr Ong +6016-4406642 if urgent. A reply will send to you within 24 hours

We are license travel agency which provide Penang tour packages, Penang van rental with driver, ferry ticket booking, and accommodation booking.  We providing travel consultations, proposals, negotiations and local arrangements for tourist group. Our penang tour packages will give u the best rate for your hotels booking, meals, transportation and other special requests.

Penang city tour night tour

For nearly a decade, everything has become easily to book online. Just some simple clicks, you able to book hotels, transportation, meal everything. But......

As a reliable travel agency in penang, we can take you to hidden corners and local haunts that you’d be hard pushed to find from an internet search. we provide plenty of penang tour packages for tourist. our private tour packages which including return trip airport transfer and sightseeing tours. you can choose where you want to visit and customise your own itinerary. our travel packages always let customer make the decision instead of traditional way of following the fixed itinerary.  penang trolda vacation sdn bhd main priority is our customer satisfactions . be hassle free when you are on vacation to penang island, our private tour will arrange everything for you from the first day. so, get best memories for your next penang trip. , #penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang private tour#penang 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Dive Into Malaysia

Dive Into Malaysia

Top 9 Best Penang Tour And Package Options!

Penang is one of our favourite places in the world. Afterall, we did live here for over a year!

There is so much to love from the pretty buildings in the UNESCO World Heritage Site in George Town to the numerous cultural influences around the island, and of course, the world-renowned food!

The best way to experience all this is with a Penang guided tour. Tours and sightseeing in Penang are just so easy and affordable. There are many Penang day tours to choose from, whether you want to stay in George Town or explore further afield.

Lorong Song Hong George Town Penang

Below, we’ve listed our top holiday tour Penang recommendations that will have you experiencing the best of this awesome island!

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Why Book A Penang Tour?

Penang is easy to get around, but as with all places, planning can be a drag. It can also be hard to know if you’re really seeing the best of that destination.

Armenian Street Penang George Town

This is where day tours Penang come in handy. You can simply read about what the tour offers and see if its right for you. Tours usually focus on areas like culture, food, nature etc., so it’s easy to find one for your interests.

Plus, there are many tour agencies in Penang and you will be shown around by a local. Local knowledge is super handy when it comes to something like a Penang heritage walking tour.

We often get much more value out of tours than by visiting alone.

Compare All The Best Travel Tour Penang Package Options

Here’s a quick comparison of all your Penang tours package options. They are all day or half-day tours.

You can read more about each of these options below.

Penang Food Tours

As Malaysia’s food capital, food tours are among the best tours in Penang! These Penang walking tours are as much about food as they are about culture and history. This is because Penang’s food really is a story of its cultures.

We recommend booking your Penang walking tours with Simply Enak Food Tours. Not only are they a super reputable tour agent in Penang, with a 5-star TripAdvisor rating, but they are also a family run, local business that know Penang’s streets and food culture better than anyone. I have taken their tours myself but alone and with my kids and had a fantastic time.

With a Penang local tour guide, plenty of food is included in both day and night options. They offer the best Penang guided tour options for foodies!

Plus, you can get an RM30 discount if you book using the coupon code DIVE30 !

Penang Street Food Tour – Best Penang Tour Guide

Watching roti jala being made in penang

Whether you’re an early riser or breakfast lover, this Penang Street Food Tour is the best Penang George Town walking tour to sample popular street food available during the day.

This Penang tour itinerary starts at 9am with a light (or heavy) breakfast, and walks you through the eclectic city streets where you can experience Penang’s vibrant and rich food scene.

You’ll quickly see that Penang, as a melting pot of cultures, offers a diverse range of dishes from roti canai to Penang laksa, and, of course, nasi lemak. Indian, Chinese and Malaysian culture are most evident in Penang, bringing with them a rich history that is best showcased through its street food.

This is also a Penang sightseeing tour and a Penang street art tour. You’ll walk past important monuments signifying Penang’s history, like the five major Chinese built Clan Houses, the Indian temple dedicated to the Goddess of Mercy, and you’ll also see some of Penang’s unique street art. The tour concludes at 12:30pm.

Families are welcome on this tour. Book with the link below and use the coupon code DIVE30 and you’ll get a RM30 discount!

Click here to see the latest prices.

Eat Drink George Town

best Penang food tour vegetarian Indian feast

Like many Asian cities, Penang comes alive at night. However, this can be overwhelming when you’re trying to experience the best fare in that region. This Eat Drink George Town tour is the answer!

This 4 hour George Town walking tour in Penang lets you experience the culture of eclectic George Town through its food. This really is the best way to immerse yourself into the history and multitude of cultures that have shaped this vibrant city.

This walking tour starts in the afternoon at 4pm, where you’ll meet your local Penang tour agent and make your way through the city streets, stopping at street food stalls and hawkers centres, and learning about the role different cultures have played in shaping today’s Penang. You’ll sample the super popular Char Kway Teow – one of Penang’s finest noodle dishes on the Clan Jetty. Egg tarts, Indian roti and delicious laksa are also possibilities on the menu.

This Penang food tour package concludes with a cocktail (included in your tour) at 8pm.

This tour is only suitable for adults 21+. Book with the link below and use the coupon code DIVE30 and you’ll get a RM30 discount!

Click here to see the latest prices or read my full review of this tour here.

You can also watch my video walk-through of this tour below from when I did it. Warning: It’ll make you hungry!

Best Penang City Tours

Explore george town half day city tour – best penang half day tour itinerary.

Penang what to see Kapitan Keling Mosque

This 4 hour tour is the perfect Penang city half day tour. It takes you to all of George Town’s most historic and cultural spots. Included in this city tour in Penang is a visit to the British built Fort Cornwallis – the largest British fort still standing in Malaysia.

You’ll also see the Streets of Harmony on this Penang half day city tour which are among the oldest streets in Penang and a melting pot of cultures, as well as the huge Reclining Buddha Statue, Little India, Chinatown, the clock tower and nearby religious sites (if you wish). This is also a good option as a street art tour Penang.

This is a small and affordable tour, with some information on Penang’s history. There are two tour times offered – 9am to 1pm or 2pm to 6pm. This tour also includes hotel pick up and drop off.

George Town Heritage Tour – Best Penang Heritage Tour

Street art in George Town Penang

Another great Penang tour Malaysia is this George Town Heritage Tour. This tour has the best Penang city tour itinerary to learn about its diverse cultural roots.

This is a 4 hour tour with the Penang tour agency offering two tour times – 9am to 1pm and 2pm to 6pm. It also includes return hotel pickup and drop off.

The most impressive Penang tour place on this itinerary is the Peranakan Mansion, a large museum filled with artifacts from the southern Chinese Peranakan, and previously among the buildings used by the Chinese secret society.

Chinatown, Little India and the Chinese temples Hock Teik Cheng Sin and Cheah Kongs are also on this Penang day tour itinerary. This is one of the tour operators in Penang that also takes you to some of the towns vibrant artwork along the way.

Heritage Tour And Trishaw Ride – Best Penang City Tour Package

Rickshaw in George Town, Penang

A both affordable and authentic city tour of Penang Malaysia is this Penang trishaw tour! On this tour, you will ride in a traditional trishaw, a 3-wheeled taxi, which offers a unique and traditional way to experience Penang.

This is a quick 2.5 hour tour of Malaysia Penang to immerse you in the culture of George Town. There are two tour times – from 9:30am to 12pm or from 2:30pm to 5pm. The trishaw tour Penang takes one hour, after which your tour guide in Penang will drive you to other places on the itinerary.

As part of this Penang day trip tour you’ll visit Fort Cornwallis, the British built fort; Penang Town Hall, a stunning British built administrative building dating from the 1880s and adorned in pastel colours; Beach Street, one of the major thoroughfares; and Khoo Kongsi, an elaborately adorned, Chinese built clan house, among other spots.

This tour also includes convenient hotel pickup and drop off.

Best Package Tour To Penang Malaysia

Below are the best Penang holiday packages. These are great for mixing and matching for a complete experience!

Cheong Fatt Tze Mansion Tour – Penang Blue Mansion Tour

best things to do in Penang Malaysia Cheong Fatt Tze Mansion

The Cheong Fatt Tze Mansion is a must see attraction, and this tour is one to add to your Penang island tour package. It is a super affordable way to see this impressive mansion, and can easily fit into a Penang full day tour.

Two Blue Mansion Penang tour times are offered – 11am and 2pm. Take a taxi or your own transport to the meeting spot – you can see a Penang tour map when you click on the link. From here, the tour agency in Penang will meet you and your guide will take you through the mansion.

The Cheong Fatt Tze Mansion is one of the most impressive architectural sites in Penang, and you’ll get to see much of it throughout this 45 minute long tour. Your tour guide Penang will share the history of this impressive site which was built in the 19th century and owned by the merchant Cheong Fatt Tze. It is now a hotel.

There’s also a restaurant and bar where you can have a drink and bite to eat after the tour.

Hiking Trail And Food Tasting Farm Tour

Durian Farm, Penang

This 5 hour Penang package tour lets you escape the busy city centre and experience Penang’s natural beauty.

Departing at 8:30am, the tour starts at the meeting spots of either Green Acres farm or Balik Pulau bus terminal. This one day tour in Penang includes a hike to Green Acres, the 16-acre orchard where you can opt to swim and see wildlife like monkeys, butterflies, birds and lizards.

You’ll also visit the impressive Air Itam Dam which is surrounded by the scenic park. Your hike also includes the opportunity to see the best panoramic views of George Town.

A highlight of this tour is trying the delicious tropical fruit grown in Penang. Mangosteens, jackfruit, pineapples and the unique langsat are all available to sample. A fresh lunch is also served, as well as fresh juice.

Concluding at 1:30pm, this is among the best day tours in Penang Malaysia to experience Penang’s rural side.

Pose, Share & Connect Instagram Tour

Street art in George Town Penang

If you’re looking for a full Penang one day tour package, this 8 hour tour is a great option. With both hotel pickup and drop off, the tour starts at 9am and takes you to some of Penang’s most scenic spots.

This tour includes a Penang street art walking tour and the Butterworth Art Walk where you’ll see some of Penang’s finest street art.

Visit the village of Kampung Agong beside the paddy fields for a Penang cycling tour. You can relax in the hanging birds nests, see the impressive coconut farms and tour the kampung houses.

You’ll also visit Frog Hill, a 45 minute drive away from George Town and one of the most scenic spots on the island. You’ll enjoy a short hike to this former quarry and enjoy views of lush greenery and numerous water pools.

The tour concludes at around 5pm with hotel drop off. With some excellent photo opportunities, this is one of the Penang tour packages that will make others jealous!

Penang Hill And Temple Sightseeing – Best Penang Hill Tour Package

Penang Hill views

This is another Penang 1 day tour package with two options – either a 9am morning tour or a 2pm afternoon tour.

The tour commences with hotel pickup and takes you to two of the best attractions around Penang, including the impressive Kek Lok Si Temple, where you’ll see its numerous sculptures, and Penang Hill, which includes a ride on the funicular train.

There is plenty to do at the top of Penang Hill like taking a walk on the Langur Way Canopy Walk, seeing colonial buildings and enjoying the stunning views of George Town below.

This four hour, half day tour is among the best holiday tours Penang offers for those looking for a Penang outer city tour package.

Final Words

Kek Lok Si Temple Penang

We hope this article has been helpful for you.

Penang is a wonderful place to visit and we recommend you do as much as possible (or as much as time permits). Whether you choose to just tour George Town, or explore further afield, we’re sure a tour will make it all the more enjoyable!

Want to read more about all the things to do in Penang? Find our guide here . You can read more about where to stay in Penang here and find our full Penang travel guide here.

Planning a trip to Malaysia? Have any questions?  Join our Malaysia Travel Planning Facebook group here now!  It’s the perfect place to ask any questions and to be inspired!

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agency tour penang

By Sharon Gourlay

Sharon is a certified Malaysia travel expert and can't get enough of travelling and talking about Malaysia since she first visited 21 years ago. She travels around Malaysia multiple times a year both alone and with her kids. She used to call Penang home and especially loves this food paradise. Sharon also has a Bachelor of Arts in Asian Studies, a Certificate III in International Travel Sales and has been certified by Tourism Malaysia as a Malaysia Travel Expert. Through this site, she'll help you have the perfect trip to this amazing destination.

agency tour penang

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Sun Leisure World

Penang is a small tropical island off the west coast of peninsular Malaysia. It is a former British colony, so English is widely spoken. Its population is just over 700,000 with a majority of the people living in its capital, George Town. Penang is a multicultural island with about 60% of its inhabitants being Chinese, 32% Malays, and 7% Indian. Culturally it’s a mind-blowing place to live.

With a mix of these cultures, the food is touted to be the best in all of Southeast Asia. In 2014, Lonely Planet deemed Penang to be the top foodie destination to visit in the world. The most incredible food in Malaysia is not found in high-end restaurants, but at thousands of food stalls that serve one signature dish—often a family’s secret recipe passed down through generations.

Visit Escape Theme Park, Indulge in Different Cuisines on the Food tour, Go on a Bus Tour to Explore Penang, Hike to Penang Hill, Experience Penang Butterfly Park, Embrace Penang Wonderfood Museum and many more.

The wide variety of things to do in Penang must soon earn it the title of “a multicultural island of Malaysia.” From exploring museums and heritage mansions, from screaming with excitement in the larger-than-life theme parks to paying a visit to various temples built by various communities; there is simply no dearth of activities in Penang, provided you must know what interests you. 01. Visit Escape Theme Park

The Escape Theme park is an adventure hotspot that hosts a myriad of fun and exciting activities. From engaging adventure courses to a number of water obstacle courses, this theme park features activities suchlike tubby racer, banana flip, kite flyers, speed racer, family twister, etc. From twisty rides to thrilling slides; spending a day here is one of the refreshing things to do in Penang. Splashing in the pool, eating scrumptious snacks and taking heart-stopping rides is what’s in the deal for you at Escape Theme Park. Location : 828, Jalan Teluk Bahang, Teluk Bahang, 11050, Pulau Pinang, Malaysia Timing : Opens from 10 AM to 6 PM daily

02. Indulge in Different Cuisines on the Food tour

Tasting a wide range of Malaysian food and street items such as the Appoms, Penang Lobak, and Kuihs, etc. will be a part of this tour. Besides food, you will be accompanied by a tour guide who will not only make you taste the best food in town but will explain to you the cultural relevance and relation with the dishes. This is basically a group tour that is best suited for families and friends. The tour would help you relish Penang Lobak, the Appoms and Kuihs which are the top dishes of this region. To steal a peek in authentic Malaysian food, Indulging on a food tour is certainly rated as one of the top things to do in Penang. Location : 1, Jalan Dr Lim Chwee Leong, George Town, 10100 George Town, Pulau Pinang, Malaysia Timing : DINNER TOUR - begins at 5 PM and ends by 9 PM, BRUNCH TOUR - begins at 9:30 PM and ends by 1:30 PM

03. Go on a Bus Tour to Explore Penang

Take a hop on and hop off bus tour which traverses you across the island in just 3.5 to 4 hours of time. Taking you to places such as Batik Factory, Fort Cornwallis, Pinang Peranakan Mansion, Wonderfood Museum, Little India - Street of Harmony, Chew Jetty, Armenian Street Art, Waterfront Village, Reclining Buddha and Burmese Temple etc. The sunset tour offers a unique stitch of landmarks around the island such as The Top Komtar, the Observatory Deck, Rainbow Skywalk, the Red Garden Hawker Center, Street of Harmony, Trishaw Night Ride (Heritage Building), Penang City Hall, Penang Town Hall, Esplanade Park and Victoria Memorial Clock Tower. There is a various tour in a day, according to your convenience and time availability you can choose from morning, afternoon or evening tours. Location: Starting point: Harriston Chocolate Boutique, Kelawei Street Timings: Morning: 10 AM to 1:30 PM | Afternoon 2 PM to 5:30 PM | Sunset tour:

04. Hike to Penang Hill

There are a number of hiking trails originate across Penang hill. The Western Hill at a height of 2731 feet above sea level is the highest point of the Hill which can be raced up in a couple of hours. The various hiking routes are the 'Jeep track', the Moongate and the one starting from the entrance of the Penang Botanic Gardens. Besides breathing fresh air, enjoying sweeping views of the surrounding valley. Location: Jalan Stesen Bukit Bendera | Air Itam, George Town, Penang Island 11500, Malaysia Timings: 6 AM to 6 PM daily

05. Experience Penang Butterfly Park

One of the largest indoor and outdoor classrooms is located in Teluk Bahang region of Penang. An assorted classroom of butterflies and insects are freely staying in a natural habitat. The farm is dedicated to conserving varied species of butterflies and insects on a large scale. This offbeat farm conducts research studies along with educating, entertaining and informing the general public. Visiting Penang Butterfly Park is one of the offbeat activities to do in Penang if you are interested in Etymology. The farm hosts exotic species such as the endangered Yellow Birdwing butterfly and the Rajah Brooke etc. Penang Butterfly Park also hosts a tropical fruit farm that spreads over a land of 25-acres within its fringes. Location : No.830, Jalan Teluk Bahang, Teluk Bahang, 11050, Pulau Pinang, Malaysia Timing : 9 AM to 6 PM daily Entry Fee : RM27 per adult and RM15 per child (4-12 years old), Senior citizen: RM13.50 (58 years old and above).

06. Embrace Penang Wonderfood Museum

Penang Wonderfood Museum is a one-of-a-kind experience where over 100 Malaysian dishes, street food items and local delicacies are on display. The museum allows you to take a plunge in the Malaysian food culture as well as Indian, Chinese, and Peranakan dishes are also showcased shielded under glass covers. The museum has three main sections: the Info Zone, the Wow Zone, and the Educational Zone. Where the info zone lets you take a look at the range of food items, the wow zone let you take pictures with huge models of the dishes. The education zone tells you about the cultural and the related food as well as what should you eat and what might harm. Location: 49, Lebuh Pantai, George Town, 10200 George Town, Pulau Pinang, Malaysia Timings: 9 AM to 6 PM daily

07. Kek Lok Si

Kek Lok Si is a wonderful Buddhist temple built in away from Penang’s shore. This architectural structure that is a haven for Buddhist pilgrims and Chinese teachings houses a large Buddha statue apart from thousands of his pictures, more than a hundred carvings, and some sculptures making it a traditional home for both Mahayana Buddhism and Theravada Buddhism. You can only imagine the backdrop that this scenic temple has considering it is built in the hill station on the foot of Air Itam Mountain. The ponds hurling with fishes and the lush gardens add to the equanimity of this place. Location: 3km from Penang Hill Station Timings: 09.00 a.m. to 06.00 p.m.

08. Explore Tropical Spice Garden

Exploring the Tropical Spice Garden is one of the highly rewarding activities in Penang for the ones who love to cook. Famous as the bis-diverse living museum that brings nature and culture together. The eight acres of garden encompasses a range of tropical plants and over 500 living specimens from around the world. The spice garden and the flower gardens lure people into marching the well-laid paths of this exotic land. Nestled along the Teluk Bahang junction, this nature conservation complex has three major trails, every trail is dotted with streams, waterfalls and models prepared of recycled organic materials. Location: Lot 595 Mukim, 2, Jalan Teluk Bahang, Teluk Bahang, 11050 George Town, Pulau Pinang, Malaysia Timings: 9 AM to 6 PM daily

09. Witness Teddyville Museum

The DoubleTree Resort by Hilton in Batu Ferringhi houses Malaysia’s first and the largest collection of Teddy Bears to tell stories. From miniature to massive teddy bear, you can choose from a range of teddy bears catering to various shapes and sizes to purchase as souvenirs. The bears at the museum are also used to narrate the history of Penang. Out of the many things you do at this museum, hugging and getting clicked with the bears are few fun activities in Penang that you must not miss! Location: 56, Jalan Low Yat, Puncak Ria, 11100 Batu Ferringhi, Pulau Pinang, Malaysia Timings: 9 AM to 6 PM daily

10. Go to Penang House of Music

Located in Komtar in central George Town, Penang House of Music was opened to the public in November 2016. Imparting an insight on the Penang’s musical background and heritage, particularly exhibiting antiques and documents of Penang’s musical golden age which started from the 1940s onwards. Set over an area of 650 square metres, right above the ICT mall. If you have even a little interest in music, it is one of the intriguing things to do in Penang. Location: KOMTAR, L4-02, Level 4, Jalan Penang, George Town, 10000 George Town, Pulau Pinang, Malaysia Timings: Opens from 11 AM to 8 PM daily

11. Visit the magnificent Glass Museum Penang

One of the best things to do in Penang is to take a tour of the Glass Museum, where you can spend a day learning the glass-making techniques, try your hands at making glass trinkets and souvenirs, tour around the stunning maze full of glass exhibits and a kaleidoscope of colours. There is also 3-D art, a workshop area, a glass tunnel, and many other things. Location: 6, Jalan Burma, George Town, 10050 George Town, Pulau Pinang, Malaysia. Timing: Monday - Friday 9:30 am - 6:00 pm | Saturday 9:30 am - 5:00 pm | Sunday - Closed. Entry Fee: - Adult - RM 21.50 Foreigner, RM 17 MyKad - Child (ages 3-12) - RM 12 Foreigner, RM 9 MyKad.

12. Explore Penang 3D Trick Art Museum

Penang 3D Trick Art Museum is located on King Street of George Town which was opened in the year 2014. This interactive museum features two levels of shophouse where the ground floor displays sceneries of Penang island and the other terrains. The 3D trick art museum is famous for its murals that simply appear as ‘coming-to-life.’ This place grabs everyone’s attention for clicking pictures. Location: 10, Lebuh Penang, George Town, 10200 George Town, Pulau Pinang, Malaysia Timings: Monday to Friday: 9 AM to 6 PM | Saturday to Sunday: 9 AM to 8 PM

13. Batu Ferringhi Beach

Batu Ferringhi Beach is an adventure land where you can get your adrenalin racing while on a leisure holiday. The availability of Jet Skis and Parasailing sports by the seaside is a major lure that pulls every tourist who visits this town in Penang. Apart from just laying around the beach and taking a sunbath, other things you can do here are getting a buggy ride on the golden sand, go deep sea fishing or revel in a banana boat ride. Location: 11km from City Center, George Town Timings: A few hours before sunset is apt so that you have enough time to beach stuff and adventure sports before watching the mesmeric sunset.

14.  Penang National Park

Penang National Park breaks the stigma around a national park being about plentiful animals and long jungles. This smallest national park in Malaysia is all about exploring nature by walking in its trails where you can spot some animals like monkeys and giant lizards. Here’s the amazing part- it all leads to a beach! That is one of a kind, where you get to sunbathe in almost privacy, swing on the beachside, visit the lighthouse and picnic. The Kerachut beach here is home to thousands of turtles with whom you can spend some time if you are lucky. Location: Pejabat Taman Negara P. Pinang, George Town Timings: 07.30 a.m. to 07.00 p.m.

15.  Visit Pinang Peranakan Mansion

Peranakan Mansion is a museum at church street of George Town which once used to be a residence and office of a Chinese Tycoon. The museum houses artefacts, antiques and collectables belonging to the Peranakan heritage. The furniture and decor of the house also reflect the lifestyle during the Peranakan heritage. The mansion was formerly christened as the Hai Kee Chan, which stands for the 'Sea Remembrance Hall.’ The house was completely abandoned post world war two and was invaded by the Japanese during their occupation of Malaysia. Today, it has been restored to its original state and is open to visitors. Location: 29, Church St, Georgetown, 10200 George Town, Penang, Malaysia Timings: 9:30 AM to 5 PM daily

16.  Admire Penang Bridge

Built from 1982 - 1985, this is among the longest bridges in the region at around 13.5 kilometers. This bridge connects Perai and Gelugor on either ends, and is representative of the city's modern architectural design. Among the best activities in Penang is to take a drive to the bridge and enjoy the views of the sea, mountains and the scenic surroundings as you pass by, especially in the evening when the entire route gets lit-up. Location: Penang, Malaysia.

17.  Pray at St. George's Anglican Church

St. George's Anglican Church is the oldest Anglican church in Southeast Asia which was built in the 19th century. Displaying a blend of Neoclassical, Georgian and English Palladian architecture styles. As you visit the church, you can find traces of the destruction caused by the Japanese Occupation of Malaysia. The edifice today is around 200 plus years old that features an impressive interior, imposing pillars, well-groomed open ground, and peaceful campus. The church can be located on the Farquhar Street in George Town, near to the popular Masjid Kapitan Keling street Location: 1, Lebuh Farquhar, George Town, 10200 George Town, Pulau Pinang, Malaysia Timings: TUESDAY to FRIDAY:10 AM to 4 PM | SATURDAY open for Tour Operators and Guides by proper appointment | SUNDAY: CLOSED

18. Go to Cheong Fatt Tze Mansion

Cheong Fatt Tze Mansion is a boutique resort that dates back to its construction in the year 1880s. Situated on the 14 Leith Street of Georgetown in Penang, the mansion architecture reflects traditional Chinese style built. The grand manor appoints 38 rooms, seven staircases and a total of five well-paved courtyards layered in granite. The house was built by an affluent merchant-trader named Cheong Fatt Tze which was later sold by its descendants to save it from demolition and now it is a government's property. Location: 14, Lebuh Leith, George Town, 10200 George Town, Pulau Pinang, Malaysia Timings: 11 AM to 12 PM | 2 to 3 PM | 3:30 to 4:30 PM

19. Enjoy at The Top Komtar Penang

The Top Komtar Penang is the islands highest entertainment tower. This iconic tower encompasses 18 themed attractions which include- Rainbow Skywalk, Tech dome Penang, Penang Boutique Aquarium, Penang State Gallery, 7 D Discover Motion Theatre, etc. Besides entertaining yourself at the endless attractions, you can also satiate your hunger at some top-notch restaurants that promise to impart sweeping views of George Town. Location: 1, Jalan Penang, George Town, 10000 George Town, Pulau Pinang, Malaysia Timings: 11 AM to 9 PM daily

20. Adventure Zone

You could have a tough time getting your kids out of here once you take them to the Adventure Zone, but, it is worth it. It is an indoor adventure place for every growing child, toddlers, children and teens who can be accompanied by their parents. From drop slides, net-bridges, and playground to a ball

 Penang City Private Half Day Tour With Khoo Kongsi & Kek Lok Si

Penang City Private Half Day Tour With Khoo Kongsi & K...

  •   16K Booked
  • Half Day Tours, Penang
  • 30.00 USD / Person

The Malaysian state of Penang consists of an island and a peninsula connected to each other by the two longest bridges in the country. George Town, Penang's capital, has become a major tourist destination in Malaysia because of its colonial architecture; its connection to WWII; and its many green spaces, which include everything from formal botanical gardens to tropical jungle. Come and lets visit some of the full day tours.

Private Tour: Full Day Center Penang Island Tour

Make sure you see the best of Penang on a private tour of the island. Departing from George Town, this personalized tour covers religious sights such as Kek Lok Si Temple, Wat Chaiya Mangkalaram, Dhammikarama Burmese Buddhist Temple and Pinang Peranakan Mansion. Plus, explore Penang Botanical Garden and take the funicular to Penang Hill, from which panoramic city views are enjoyed. Hotel pickup and drop-off are included. A full-day private tour of Penang highlights from George Town A personalized experience designed to orient first-time visitors Marvel at religious sights such as Kek Lok Si Temple and Wat Chaiya Mangkalaram Explore Penang Botanical Garden and take the funicular to Penang Hill 2. Private Tour : Penang Excursion Tour

Explore the UNESCO World Heritage-listed George Town with your own private guide when your cruise ship docks in George Town. Take in highlights such as Penang Hill, Fort Cornwallis, and the historic Pinang Peranakan Mansion, along with a variety of houses of worship including Kek Lok Si Temple, Sri Mariamman Temple, Kapitan Keling Mosque, and St. George's Church. Learn about Penang’s food, heritage, and history along the way. 3. Penang Full Day Tour including Penang Hill(Fast Lane) with Lunch

Experience the sights and sounds of Penang in one day on a 6-hour guided tour. The well-rounded itinerary is perfect for travelers who want to get an overview of the vibrant Malaysian city, but don’t want to fuss over taxis, public transit, and limiting guide books. Thanks to all-inclusive transportation from your hotel, you're able to comfortably visit the reclining Buddha, Dhammikarama Burmese Temple, Penang Hill, and more. 4. Penang: Round Island Full-Day Discoveries

Time-pressed travelers can check off a wealth of Penang sights on this action-packed private door-to-door tour. Discover religion at Reclining Buddha Wat Chaiyamangalaram, Dharmikarama Burmese Temple, and the Snake Temple (Fu Xing Gong); taste Malaysia at the Tropical Spice Garden and a nutmeg factory (or fruit stall); watch batik underway at a workshop; and enjoy butterflies at Entopia. Tour includes transport and guiding only: Entrance fees are at your expense. 5. Penang: Flexible Full-Day Adventures

This guided tour is flexible tour for 8 hours meaning you can customize your own tour in Penang from ship or hotel or airport. Either you may indulge in details in the attractions, or kind of "touch and go" or you simply snap pictures from the exterior without going in, you call the shot. If heat is a concern, go into more indoor attraction or go up the hill. If mobility is your concern, then go for a round island tour with the comfort of air-conditioned car. The tour guide cum driver, will accompany you into all attractions and give commentary on the go. You will be surprised what Penang has to offer. 6. Orang Utan Island and Taiping from Penang

Get an up close look at the endangered orangutan on this incredible tour of Orangutan Island, Taiping Zoo and Perak Museum from Penang. Experience some of the area’s most stunning natural highlights and learn more about local wildlife from your professional guide. You’ll walk through the Taiping Lake Gardens and wander the halls of Perak Museum, plus enjoy the air-conditioned comfort and convenience of your vehicle.

7. Penang City Sightseeing Tour

Experience a taste of all that Penang has to offer on a grand tour of the island with a private guide. Travel in comfort by private vehicle to Penang’s top attractions, including Kek Lok Si Temple, Snake Temple, the funicular railway on Penang Hill and the Royal Selangor Visitor Centre. You'll learn about Malaysian arts including pewter-making and batik, stop at a traditional fishing village and fruit plantation, and see Buddhist temples and other architectural gems, all while enjoying informative commentary from your expert guide. 8. Private Tour: Full Day Penang Heritage Tour

Cover ground you couldn’t hope to cover by self-drive or taxi on this private door-to-door tour of George Town, Penang’s historic capital. Start at the Penang State Museum, then explore the UNESCO World Heritage area: the Street of Harmony, Khoo Kongsi clanhouse, Pinang Peranakan Mansion, Made in Penang Interactive Museum, Chew Jetty, and plenty of street art. Tour includes lunch but excludes entrance fees. 9. Full Day Lost World of Tambun Tour from Penang

Spend a fun-filled day at the Lost World of Tambun Park in Ipoh, about 2 hours’ drive from Penang. This exciting theme park is surrounded by 400 million years old limestone cliffs and with Wet & Wild options. Soak in the sun at the Water Park or peeding on Lupe’s Adventure Roller Coaster. Learn about the history of tin mining at Tin Valley or get up close and personal with Siberian Tigers at the Tiger Valley. You may discover more than 55 species of animals during an immersive educational experience at the Petting Zoo 10. Enjoy Full Day in Orang Utan & Mangrove Forest - Penang

Will drive along the North-South highway to Bukit Merah, Upon arrival at Marina jetty, you will board the lake cruiser for a 10-minutes ferry ride to the island, The unique island serves as a breeding sanctuary, as well as conservation, research and education center to better understand these endangered species

Penang Diversity Historical Religious Site Tours

Penang Diversity Historical Religious Site Tours...

  •   17K Booked
  • Full Day Tours, Penang
  • 22.50 USD / Person

Penang is one of the most famous spots in Malaysia and with good reason. Most of the state of Penang is located on an island and as such you can enjoy beaches, sparkling waters, and a laid back island feel coupled with a big city experience. Sections of George Town have also been designated as UNESCO World Heritage Sites, in part because of their maritime urban settlements known as clan jetties. If you're looking for ideas on how to spend your time once you get to Malaysia, see our list top half day tours in Penang. Penang: Flexible 6-Hours Highlights This tour let you go to all the attractions that you like, not like the can approach of a predetermined itinerary tour. For a 6 hours visit from ship or hotel or airport, you choose some 4-7 attractions to go from the list in "tour details". You choose the places and dictate how much time to spend at each attraction. Either you explore every nooks and corners, or you simply take pictures from the outside without entering the attraction, you call the shot. If mobility is a concern, go for a round island tour and take in the view from the comfort of air-conditioned car. If you do not have a clue where to go or to do, let our learned tour guide choose it for you. The tour guide cum driver, will accompany you into all attractions and give commentary on the go. You will be not be disappointed. Penang is a truly surprising hidden gem! 2. Penang City & Temple Tour with Penang Hill(Fast Lane) & Kek Lok Si Even if you have only a short time in Penang, soak up the key sights in just half a day on this action-packed door-to-door tour. Ride the funicular to the peak of Penang Hill; explore the streets of George Town, a UNESCO World Heritage site; watch pewter craftsmen; taste white coffee; and check off religious monuments from Kek Lok Si Temple to Wat Chaiyamangkalaram and Dhammikarama Burmese Temple. 3. Penang: George Town City Half-Day Attractions Immerse yourself in the sights and sounds of George Town on a private 4-hour tour. Highlights include visits to the Reclining Buddha, Pinang Peranakan Mansion, and Clan Jetty. You also enjoy a driving tour through vibrant Little India where Christians, Taoists, Hindus, and Muslims live in harmony. The comprehensive snapshot of the multicultural town is a great opportunity to orient yourself to the area for future exploring. 4. 3-Hour Heritage on a Plate Dinner Hop in George Town Penang Food makes the perfect introduction to any city—especially Penang. Slurp, sip, and snack as you discover the highlights of the city’s historic center, Georgetown, on a small-group foodie walking tour with a guide. Enjoy the sorts of insights you can only get from a local as you visit vendors and hawkers, and taste the fare of the generations of migrants who have made the island their home 5. 4-Hour Georgetown Food Tour Feast your senses on the sights and smells of George Town on a half-day culinary tour, ideal for food lovers with limited time in Penang. In a small group, explore the UNESCO World Heritage Site of George Town in the early evening, a cooler and less-crowded time to visit, on a tour that combines its rich culture with numerous local delicacies. Plus, taking a food tour at the start of your trips means you receive ample culinary recommendations sure to enhance your vacation. 6. Private Tour: Top Seven Wonders of Penang City Tour Skip the run-of-the-mill organized group tours and explore Penang at your own pace with this private sightseeing tour. In the company of just your party and a driver/guide, explore colorful, multicultural George Town and see its most important sites. 7. Penang Grand Tour with Lunch This tour covers the main highlights of Penang Island. It includes Chew Jetty – the early Chinese migrant settlement in Penang, the intricate stone carvings and woodworks of the Khoo Kongsi (Clan House), the colourful Little India, the iconic 720-metre high Penang Hill by funicular train and the Kek Lok Si – Southeast Asia’s largest Buddhist temple with its 30-metre high statue of the Goddess of Mercy. Lunch en-route at a local restaurant, optional stops include Coffee Tree and Royal Selangor Pewter. 8. Penang Day Tour From Penang Explore urban murals full of artistic creations. Board to the Penang Hill for overlooking Penang. At Kek Lok Si Temple has millions of Buddha statues and hundreds of beautiful and meaningful sculptures and sculptures. Visit the wooden houses built on the water. 9. Penang Hill and the Kek Lok Si Temple Experience the magic of Penang Hill and Kek Lok Si Temple with ease on a 5-hour tour. Complimentary round-trip transportation from your hotel allows you to skip the stress and discomfort of taxis. During the journey, listen to live commentary from your driver cum guide on local history and culture. You also enjoy easy ascent (and complimentary fare) with the funicular up to Penang Hill and chairlift to the Bronze Statue. 10. Penang Full-Day Private Customizable Tour with Pick Up This tour allow you to choose the attractions that you like, not like the can approach of a fixed itinerary tour. For a 7 hours visit from ship or hotel or airport, you choose some 5-8 attractions to go from the list in "tour details". You choose the place and decide on the you time needed. Either you go deep into selected location, or you can just stop by the corner to take photos from the outside not needing enter the attraction, you made your own decision. If mobility is a concern, you can choose to circulate the Penang Island and take in the view from the comfort of air-conditioned car. If you could not decide on where to go or what to do, let our licensed tour guide choose it for you. The tour guide cum driver, will accompany you into all attractions and give commentary on the go. Penang is Marvel for you to discover.!

  •   13K Booked

 Penang Half Day City Tour Including Entopia Butterfly Farm

Penang Half Day City Tour Including Entopia Butterfly ...

  •   20K Booked
  • 47.50 USD / Person

Georgetown City Tour (Half Day)

Georgetown City Tour (Half Day)...

  •   8K Booked
  • 26.25 USD / Person

Historical Penang Heritage Tour

Historical Penang Heritage Tour...

  •   17K Booked
  • 35.00 USD / Person

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Kek Lok Si Temple

  • Over a hundred years old and the largest Buddhist templ...

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Batu Ferringhi Night Market

  • Open until midnight every day, this massive night marke...

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Penang War Museum, Bukit Batu Maung

  • This 20-acre outdoor living war museum in Penang sits o...

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Fort Cornwallis

  • Penang's most famous landmark is also the largest f...

Penang Half Day City Tour Including Tropical Spice Garden

Penang Half Day City Tour Including Tropical Spice Gard...

  •   9K Booked
  • 32.50 USD / Person

Penang Half Day City Tour Including Tropical Fruit Farm

Penang Half Day City Tour Including Tropical Fruit Farm...

  • 40.00 USD / Person

Penang Half Day City Tour Including The Top Komtar

Penang Half Day City Tour Including The Top Komtar...

  •   5K Booked
  • 45.00 USD / Person
  •   7K Booked
  •   24K Booked
  •   15K Booked
  •   10K Booked

Kek Lok Si Temple

  • Over a hundred years old and the largest Buddhist templ...,

Batu Ferringhi Night Market

  • Open until midnight every day, this massive night marke...,

Penang War Museum, Bukit Batu Maung

  • This 20-acre outdoor living war museum in Penang sits o...,

Fort Cornwallis

  • Penang's most famous landmark is also the largest f...,

Penang has been one of the top expat destinations in Malaysia for years. It is not a bustling city like Kuala Lumpur yet it still has all the comforts of home. There is everything from beaches and shopping to great food and a vibrant culture. You can go shopping at Gurney Plaza, or Queensbay Mall, and find the same high-end stores you would in the U.S. You can walk through the jungle, laze about on a secluded beach, take a food tour and a cooking class, or even drive a few hours to visit an Orangutan shelter.

George Town is a bustling, colorful UNESCO World Heritage City, which is fascinating to walk through. Its well preserved, colonial buildings and Chinese clan houses are living testaments to what life was like centuries ago. You can still feel its multi-cultural heritage as you wander through Chinese and Indian temples, and smell incense burning throughout the streets. Getting lost in the maze of narrow streets and alleyways makes you feel like you are in another world, one that existed long ago.

For a small island, there is no shortage of arts and culture to take part in; from the month long George Town festival that celebrates the arts in every form imaginable, the Jazz and World Music festivals, and the International Film festival. Add to that all of the inherent cultural and religious festivals, loads of art galleries with ever-changing exhibits, and the street art scene, and you’ll never be at a loss for something to do in Penang.

Penang is famous for its rich cultural heritage, delicious food, stunning beaches, and historic architecture. It is also known as the "Pearl of the Orient" for its scenic beauty and vibrant culture.

Some of the must-visit attractions in Penang include George Town, the capital city of Penang and a UNESCO World Heritage site, Kek Lok Si Temple, Penang Hill, Batu Ferringhi Beach, and the Penang Botanic Gardens.

Penang is renowned for its street food, and some of the best places to eat include Gurney Drive Hawker Centre, New Lane Hawker Centre, and Kimberly Street in George Town. There are also plenty of high-end restaurants and cafes serving up delicious cuisine.

The best time to visit Penang is between December and February when the weather is cool and dry. However, Penang is a year-round destination, and visitors can enjoy its attractions and festivities throughout the year.

Yes, it's possible to visit Penang on a day trip from Kuala Lumpur or other nearby destinations. However, to fully experience the island's attractions and culture, it's recommended to stay for at least a few days.

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Commuters pleased with upgraded bus terminal

Commuters in Penang are delighted at being able to use services offered at the newly upgraded Sungai Nibong Bus Terminal (TSN).

Regular commuter Chum Soon Choi, 60, who has been taking buses at the terminal for over a decade, said the facility represented another milestone for Penang in achieving user-friendly public transport.

“The eticket system is more convenient for commuters, compared to how we were previously being harassed by ulat tiket (ticket touts),” he said.

Chum, a storekeeper, said the waiting areas, improved seating and information displays were now more user-friendly too and helpful to commuters.

However, he said TSN could be further improved with the installation of air-conditioning in the terminal’s waiting areas.

“It is quite hot now. Installing good air-conditioners will make it more comfortable for commuters,” he said.

Marketing executive Syaira Bahari, 25, from Kuala Lumpur, said she was impressed with the upgraded TSN and the noticeable improvements.

“It’s spacious now. It is well-lit at night too, and has become a comfortable place for commuters to wait for buses,” she said.

However, she said the new terminal should have more eateries to give commuters greater options.

The bus terminal’s upgrading project cost RM7mil. Work began in August 2021 and was completed last month.

Launched by state local government committee chairman Jason H’ng Moon Lye, the building is owned by Penang Island City Council (MBPP).

The project was a collaboration between terminal management Easybook (M) Sdn Bhd, UDA Holdings Bhd and agencies under Entrepreneur and Cooperatives Development Ministry.

H’ng said the bus terminal was popular with Penang residents and tourists looking to travel to destinations throughout peninsular Malaysia.

“It is estimated that 1,000 people use the terminal daily to access bus services, and the number triples during festive seasons,” he said in his speech.

He praised MBPP and Easybook for the successful collaboration, and commended them on the project’s completion despite various challenges, especially during the Covid-19 pandemic recovery phase.

Easybook has been operating the bus terminal since 2021 and has management rights for a three-year period until this August.

H’ng said that during this period, Easybook was tasked with upgrading and constructing additional terminal buildings.

He said the company was responsible for TSN’s fee collection, management, operational supervision, cleanliness and security systems, adding that he hoped Easybook could improve the commuter experience.

Easybook is the largest integrated and online ticketing operator in the country, encompassing the majority of express bus operators.

The company also manages operations at Kota Kinabalu Sentral and Tawau Terminal in Sabah, Sungai Petani Terminal in Kedah, Tun Aminah Terminal in Johor and several other bus and ferry terminals across Asean.

Additionally, Easybook handles terminal and ticketing system operations for land and water transport in several locations abroad.

Easybook chief executive officer and founder William Lee said the company secured the tender for upgrading and managing TSN in 2020.

The upgrade included equipping the terminal, originally built in 2004, with the most modern systems and applications, he said.

This comprised the Easybook Terminal Management System (ETM) that included Centralised Ticketing System (CTS), Terminal Operating System (TOS) and Passenger Information Display System (PIDS) modules as implemented by the Land Public Transport Agency (Apad), said Lee.

“The terminal’s original development cost was RM6.2mil, covering the development of systems and building upgrades.

“However, the total cost of the TSN upgrade reached RM7mil and the project was completed in April,” he said.

The increase was due to the rising cost of construction materials and additional works, such as the provision of five- star-standard restrooms, new floor tiles, tar and interlocking stone roads and replacement of all cables and pipes, he elaborated.

“The cost of the ETM system was RM3mil, with other expenses totalling RM4mil,” Lee added.

UDA Group Asset Management chief operating officer Azrudyn Rashid said TSN would be part of the light rail transit (LRT) system, which was still in its early stages, specifically in soil investigation and finalising its alignment.

In the latest report released by Mass Rapid Transit Corporation Sdn Bhd (MRT Corp), the alignment will begin from Penang Sentral on the mainland to Macallum, the proposed first station on Penang island.

From Macallum, it will pass by Komtar, through Jalan Gurdwara, Solok Sungai Pinang, Sungai Pinang and Jelutong Timur all the way to Silicon Island.

Two proposed stations – Bandar Sri Pinang and Sky Cab – along Tun Dr Lim Chong Eu Expressway, which were seen in the original plan, have since been omitted.

On March 29, Transport Minister Anthony Loke announced that the Federal Government officially took over the Penang LRT Mutiara Line project from the state government, with MRT Corp appointed as developer and asset owner.

Procurement of the project is divided into three main components: civil construction works for Segment 1 which is the alignment of Silicon Island to Komtar; works for civil construction for Segment 2 which is the line from Komtar to Penang Sentral; and a turnkey contract for system and carriage (coach) works.

The upgrading project of Sungai Nibong Terminal (TSN)worth RM7mil which began in August 2021, was fully completed last month. — Photos: ZHAFARAN NASIB/The Star

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C.I.A. Director to Meet With Israeli Counterpart This Weekend Over Cease-Fire Talks

It was unclear if negotiators from Egypt and Qatar would participate.

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A man with white-gray hair, dark eyebrows and a slight mustache wearing a suit jacket and tie.

By Julian E. Barnes and Edward Wong

Reporting from Washington

  • May 23, 2024

William J. Burns, the C.I.A. director, who has been the lead American negotiator in efforts for a cease-fire in Gaza, plans to travel to Europe this weekend for talks with his Israeli counterpart to try to revive the stalled discussions over a pause in the fighting and the release of hostages, according to a U.S. official and another person briefed on the negotiations.

This month, frustration boiled over between officials from Hamas and Israel, and the countries mediating — the United States, Qatar and Egypt — put the talks on hold.

Israeli officials were upset with what they saw as shifting negotiating stances by Hamas, including the number of hostages to be released in a first phase. Hamas was upset by Israel’s operations in Rafah, the southern Gazan city, which have been progressing since.

But core to the dispute were disagreements over how to define a cessation of hostilities between Hamas and Israel, and how different stages of the cease-fire would be put into effect.

The resumption of talks, at an undisclosed location in Europe, is expected to take place over the next few days. It is not clear if Egyptian and Qatari negotiators will join Mr. Burns and David Barnea, the chief of the Mossad, Israel’s spy agency, to directly take part in the discussions.

Mr. Burns, however, has been in close contact with Egyptian and Qatari negotiators as the mediators look to get the talks back on track, said a U.S. official.

In early May, Mr. Burns did shuttle diplomacy between Egypt and Israel trying to push for the first phase of an agreement to begin, including a staggered process for the release of hostages and a temporary halt in fighting.

The talks in the coming days are expected to be the first since that round of negotiations ended. While it is unclear what could be achieved with Mr. Burns’s new discussions, restarting the talks is, at this point, a notable development.

U.S. officials say a hostage-for-cease-fire agreement has to be reached for all their other diplomatic efforts to get momentum, including discussions of a postwar administration in Gaza and a megadeal for a Palestinian state that the Americans and Saudis want Israel to agree to.

But Israeli military operations in Rafah continue to complicate the picture. The more aggressive the Israeli operations there, the less Hamas wants to negotiate.

Some American officials have said Israel is taking their advice on how to mitigate some civilian casualties — which has contributed to an erosion of international support for Israel with over 35,000 people dead, according to the Gazan health authorities.

On Wednesday, Jake Sullivan, the U.S. national security adviser, said he was optimistic that Israel, so far, was not conducting the kind of major operation in Rafah that the United States had feared it would. But questions remain about exactly what the Israeli intentions for Rafah over the longer term might be.

Julian E. Barnes covers the U.S. intelligence agencies and international security matters for The Times. He has written about security issues for more than two decades. More about Julian E. Barnes

Edward Wong is a diplomatic correspondent who has reported for The Times for more than 24 years from New York, Baghdad, Beijing and Washington. He was on a team of Pulitzer Prize finalists for Iraq War coverage. More about Edward Wong

Storms will rumble into Memorial Day weekend as nearly 44 million travel for the holiday

Nearly 44 million people are traveling this Memorial Day weekend, but severe spring weather will put a damper on some of the festivities with showers and thunderstorms forecast across the country along with scorching heat in South Texas and Florida.

Summer fun is already kicking off with nearly 3 million people screened Thursday at Transportation Security Administration checkpoints — the second highest screening volume in the agency's history. The busiest airports so far are in Atlanta, Dallas, Denver, Chicago and Los Angeles.

The Federal Aviation Administration said last week that it is anticipating Memorial Day weekend to be the busiest since 2010 with 53,515 flights Thursday and 50,129 Friday.

But the skies may not be on revelry’s side as heavy rain and severe thunderstorms are forecast to continue from the Midwest to southern Plains on Friday, with extreme rainfall rates of up to 2 inches per hour.

Forty-five million people are at risk from Chicago all the way down to Austin, Texas, with biggest risks being damaging hail, strong wind gusts and a few possible tornadoes. 

A severe thunderstorm watch has been issued for parts of Illinois, Iowa and Wisconsin through 1 p.m. local time (2 p.m. ET) with threats of tornadoes and scattered wind gusts up to 75 mph. 

That means major airports in Chicago, St. Louis and Dallas-Fort Worth could all see major delays. 

Come Saturday, scattered storms will head into the Northeast. All the while, another round of severe weather will develop across the central and southern Plains before shifting into parts of the mid-Mississippi and Ohio valleys, according to the National Weather Service .

Sixteen million people will be at risk of severe weather Saturday affecting Kansas, Oklahoma and Missouri with threats of strong tornadoes, hail and winds over 75mph likely, as well as nocturnal tornadoes in west-central Oklahoma and south-central Kansas. Cities to watch for storm damage include Oklahoma City, Kansas City, and Wichita.

Another outbreak of severe weather is possible Sunday, with 39 million people at risk of strong tornadoes, damaging hail and winds up to 75 mph. The cities with the greatest threat include St. Louis and Indianapolis.

All the while, “dangerous and potentially record-breaking heat” continues across South Texas, the Gulf Coast and southern Florida through Memorial Day, the NWS said.

Heat advisories are in place through 7 p.m. CT (8 p.m. ET) for parts of southern Texas anticipating heat index values up to 114. 

On Memorial Day itself, the East Coast will see rain and thunderstorms, the Midwest a mix of sunshine and rain, and the South will be very hot and humid. Airports on that day in Chicago, Detroit, New York-Newark, Philadelphia and Washington will likely see delays.

The weekend weather comes after a week of wild weather across the Midwest and South. Tornadoes have been reported every day since Sunday, with another 23 reported Thursday.

Breaking News Reporter

Erin McGarry is the executive editor of NBC News' climate unit. 

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Travelling with a pet

The United States (US) Centers for Disease Control and Prevention (CDC) announced changes to the import requirements for dogs entering the United States . These changes will come into effect on August 1, 2024 and will impact dogs travelling from Canada to the United States. The CFIA is currently in the process of reviewing these requirements. Further information and guidance will be provided as soon as possible.

New import conditions for personal pet dogs and assistance dogs from countries at high-risk for dog rabies starting September 28, 2023

Personal pet dogs and assistance dogs from countries at high-risk for dog rabies will require an import permit issued by the Canadian Food Inspection Agency before travelling to Canada.

If you're planning on bringing your dog into Canada from September 28, 2023 onwards, prepare in advance and learn more about the import process .

Pets must meet specific requirements when travelling to Canada or another country. It is your responsibility to review all the requirements for your situation.

Some requirements must be completed at specific times and if not completed correctly or on time your pet may not be eligible to travel and be refused entry.

As soon as you know your travel details, contact your local veterinarian to assist with the pet travel process. Requirements could include obtaining a health certificate, updating vaccinations, testing, or administering medications.

Only dogs, cats and ferrets qualify as pets by Canadian Food Inspection Agency (CFIA). Check requirements for other animals if you're travelling with a non-traditional pet.

Travelling to Canada from another country (import requirements)

Requirements for bringing an animal into Canada apply to the following situation:

  • animals entering Canada permanently
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Travelling from Canada to another country (export requirements)

The country you're travelling to may have requirements your pet must meet before they can enter the country. Export requirements are determined by each country and can change frequently. Every time you plan to travel with your pet, it is your responsibility to check the requirements and allow enough time to get your pet ready to travel.

  • Pets (dogs, cats and ferrets)
  • All other animals

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Dallas Weather Travel Notice

Affected Airports - City , State Association:

  • Dallas/Fort Worth, TX (DFW)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to possible operational disruptions, including delays and cancellations due to Dallas Fort Worth weather Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

  • Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

  • OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
  • OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

  • Refer to individual Travel Notice for Event Name
  • Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

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300-Mile Radius Only - Allowed

  • Within same country
  • For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

  • Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
  • Applies to AA*/ one world flights
  • Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
  • The first departure flight is more than 2 hours away
  • Affected coupons are in OK status
  • Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
  • More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
  • Original issuing agency responsible for ticket reissue
  • Ticket Revalidation not permitted
  • The return travel must be booked in the original class of service (inventory)
  • Refer to Extend Travel Rebooking after the Travel Event
  • Basic Economy must be rebooked in the appropriate Basic Economy inventory
  • Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

  • Advance Purchase requirement waived
  • Minimum/Maximum Stay requirement waived
  • Change Fee waived
  • When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

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  • Log-in to SalesLink at www.saleslink.aa.com
  • Request Type: select 'Service'
  • Input AA PNR
  • Waiver Type: select 'Travel Notice'
  • Travel Notice: select applicable Travel Notice event name
  • Select 'Next' - and complete request
  • Verify: SalesLink approval remarks in PNR
  • New Ticket Endorsement Box: Enter event name only
  • Ticket Reissue required

Endorsement Box requirement: 21MAY24 or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

  • Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
  • Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
  • Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
  • Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
  • Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

  • Refund To Original Form Of Payment - All penalties/fees waived
  • Non-Refundable Fare
  • Refundable Fare with cancellation Fee
  • Basic Economy Fare
  • Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

  • If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
  • Travel must commence no later than one year from the date of original issuance.

En route/Diversion

  • Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
  • Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
  • If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

  • www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
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  • Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
  • Group reservations must be changed by AA Group & Meeting Travel
  • Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

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  27. Storms will rumble into Memorial Day weekend as nearly 44 million

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  29. American Airlines Travel Agency Reference

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