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SCAM-Luxury Resort Destinations and VIP Globe.net watch out! - Holiday Travel Forum

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SCAM-Luxury Resort Destinations and VIP Globe.net watch out!

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Beware of a scam vacation call from Luxury Resort Destinatio

Mar 21, 2024, 7:42 PM

I am posting this to try and help other people from being scammed. I usually pride myself on being able to tell a scam (and have never fallen for one), but last year I had a company call me from "Costco Travel" and they sold me a vacation package. They called themselves Luxury Resort Destinations https://www.luxuryresortdestinations.net/ I tried for MONTHS to make a reservation, but there was always an excuse as to why they couldn't make one. When I thought I finally had one, the resort said there was no reservation under my name. A week after I disputed this with my credit card, a new company called VIP Globe https://vipglobe.net/ said that Luxury Resort Destinations was out of business and they had acquired their clientele. They said I had 24 hours to reactive my package, but they wanted more money. I would not give them more money, and they never responded to my emails. I saw that VIP Globe has many other complaints against them (saying other companies went out of business, VIP Globe took them over, and asked for more money). It makes me said that Chase won't help me more with this dispute. Even though the package said it was nonrefundable, I NEVER received the services, and sent in many, many pages of proof of my efforts to make a reservation and never received the services promised. It is obviously a scam. I hope that they consider this in the future and can try to help others from being scammed. I have reported it to the FTC, BBB, PROFECO, the state attorney general, and the government. I will continue to be vocal about this company, and wish Chase would try to help their customers more. I will continue to fight this scamming company from scamming others and me as much as I can. Chase, I will probably be cancelling this card. Others, there are so many scams out there. Won't be falling for this again. Did anyone else fall for this scam? Or have better luck getting money back from Chase? Not sure what else I can do except inform others.

13 replies to this topic

**but last year I had a company call me from "Costco Travel" and they sold me a vacation package. **

You could have stopped right there. I don't accept solicitation calls from anyone over the phone. It is rare that I even answer an unknown number.

OP are you saying you received an unsolicited phone call, a call that was effectively from a stranger? Then you entered into a contract with that stranger? Did you check who you were speaking to?

Thank you for the info. I almost fell for it too but I told VIP Global that I would not pay more money. I've heard the cartel is getting involved in these scams and they staff call centers to make these calls. I actually had a phone call from VIP Global with a guy trying to explain how if I pay another $591 then I won't lose my $1299 already paid. Didn't make sense so I said "no"

What cartel?

Some kind of criminal gang, I suppose. which I think is a fair enough description by both Alexandra N and myself. It certainly sounds like a dodgy operation.

Sorry to hear that it happened to you, too! You should write these entities about it: FTC, BBB, PROFECO, your state attorney general, and the government. Did you try disputing it with your credit card? Chase couldn't help me, but maybe yours could? The more people that know that Luxury Resort Destinations and VIP Globe are scammers, the better!

Hi, Alexandra N,

I received one in the afternoon today. Hehe ! I let her talk and impolitely disconnected the call . Firstly, I know there have been few scams going since some years related to freebies. Besides, I cannot do more than 2 vacays in a year. Thirdly, it's annoying and always seems fishy when someone is super adamant and persuasive . You should post on other media too because I think they won't give up so soon

I just want you to know - this exact thing has happened to my husband & I. They originally represented themselves from Hilton vacations who we have traveled with prior to accepting this package.

We are working with AMX fraud department to help us regain the funds or accept our certificate as stated. We even called the resort that we intended on staying & they will accept our certificate from MyResortGetaways if they would send it over (they have done business with them & continue to honor these certificates) but VIP Global tells us they went out of business (but as you state the website is still active & viable)

AMX is checking to see if the vendor is still active

My next step is to contact the Mexican Consulate (not sure if they will help but they should take businesses like this very serious)

This is fraud & extortion.

It beggars belief that people answer these sorts of calls & get dragged into these scams.

Can’t you set your phone to only accept calls from known numbers or something?

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Is VIP Traveler the Best Choice for Elite Travel in 2024!

Tired of planning for your trip? Wondering why some travelers have a better experience than yours? VIP Traveler claims to use an algorithm-based strategy that ensures your vacation is personalized, exclusive, and exciting. But are their claims as good as they sound?

One of the biggest hurdles to traveling is the tedious planning portion, especially when planning for more than one person. 

While we've covered several  great travel planners  you should use to reduce the hassle, sometimes it's just not enough.

With VIP Traveler, you can have a smooth and relaxing travel experience to any part of the world. The traveling agency has endless advice, travel experts, and hotel deals to ensure you have a mind-blowing vacation. But if that sounds familiar, that's because it is like the other travel subscription services.

Before you book with them, make sure they're really for you. First, what is VIP Traveler, and what services do they offer?

What is VIP Traveler?

VIP Traveler  is a premium traveling agency that offers affordable and stress-free traveling experiences. 

The subscription-based service intends to remove all barriers to traveling by providing a one-stop shop for travelers. Unlike other traveling agencies, VIP Traveler offers personalized travel itineraries that fit your style. You will find travel tips and tricks, prices for travel destinations, travel experts and even travel stylists through the platform. 

So, whether you're a frequent flyer or simply looking for a better way to travel, VIP Traveler is definitely a service on your radar to look out for.

Signing up on VIP Traveler: Step by step process

Traveling can be challenging to organize. There are many things to remember: visas, flight tickets, what to pack... the list goes on. It's enough to make your head spin. 

But there's one thing you don't have to worry about: planning your dream vacation. That's where VIP Traveler comes in to take all the hassle out of booking your trip. Just tell them where you want to go and what you want to do, and we'll take care of the rest.

Ready to get started? Here's a step-by-step guide to signing up for the  VIP Traveler app:

1. Go to our  travel website  and create an account. All you need is a valid email address.

2. Once you're logged in, take a look around and get familiar with the interface. Browse the selection of travel deals!

3. When you find a deal that interests you, click "Book Now."

4. Enter your contact and payment information.

5. Sit back and relax! VIP Traveler will sort out the details and confirm your reservation. You will receive a confirmation email as soon as everything is finalized.

That's it! Once you've booked and paid for your trip, it's time to start excited about your next travel adventure.

Cancellation Policy of VIP Traveler

You can find the summary of the cancellation policy of VIP Traveler on the booking page. If needed, check out their complete  cancellation and refund policy  if it's unavailable on the booking page. 

VIP Traveler offers clients an easy time when it comes to cancellations. Whether you want to change dates, transfer booking, or delay your stay, VIP Traveler will try their best to communicate with the hotel or provider to facilitate the cancellation.

If a refund cannot be offered, equivalent credits called the "VIP Traveler Dollars" will be offered for future bookings, provided they follow the terms and service.

Refund Policy of VIP Traveler

VIP Traveler offers fully refundable travel experiences that members can cancel within 14 days of purchase. 

If you meet all the refund criteria, you will receive your money back on your card with no questions asked. This policy only applies to hotel stays, tours, and packages. Flights and any other form of transport cannot be refunded. 

You should also note that there are non-refundable experiences. These travel experiences cannot be altered, canceled, or refunded. However, you should note that as a VIP Traveler member, you can make a notable exception at your discretion. 

Features of VIP Traveler Membership

VIP Traveler is the perfect way to travel in style. With various features designed to make your trip more comfortable and enjoyable, VIP Traveler is the ideal choice for anyone looking for the ultimate travel experience.

Here are the two main types of membership on VIP Traveler: 

VIP Membership 

If you are not ready to fully commit to a VIP Traveler subscription, you can still enjoy access to some perks on the platform.

The free subscription provides access to trip recommendations, a bucket list builder, and numerous destinations.

The company also offers exceptional rates and numerous benefits for vacation packages through the monthly VIP Exclusives. 

VIP+ Membership

In addition to the free subscription's perks, you will enjoy additional benefits if you go for the VIP+ membership at $495 per year. You can expect a committed travel stylist to ensure your travel plans look vacation ready. They are essential because you can consult and seek advice on improving your travel experience.

VIP Traveler's Happiness Guarantee

If at any point you are dissatisfied with your paid services, let VIP Traveler's support know within 90 days, and they'll refund you in full, no questions asked.

What are people saying about VIP Traveler?

VIP Traveler is quickly becoming one of the hottest travel agencies around. And it's no wonder because they offer exclusive rates on everything from airfare and hotels to rental cars and cruises. 

But what really sets VIP Traveler apart is their commitment to customer service. They offer a concierge-style service that helps you plan every step of your trip, from start to finish. And if there's a problem, their 24/7 support team is always there to help. 

Benefits of VIP Traveler

Fly in style and avoid the hassles of commercial travel with a VIP Traveler membership. 

As a member, you'll enjoy a wide range of exclusive benefits, including private jet charters, luxury ground transportation, and personal concierge services. Whether traveling for business or pleasure, a VIP Traveler membership is the perfect way to upgrade your travel experience.

Here are just a few of the many benefits you'll enjoy as a member:

• Individualized personal stylist
• Customized traveling experience
• Destination experts
• 24/7 support
• VIP upgrades

Drawbacks of VIP Traveler

If you're thinking of living the high life and becoming a VIP traveler, you should know a few things first. While it may seem like all luxury and Champagne, the VIP lifestyle has some definite drawbacks. 

Here are a few things to keep in mind before you make the leap:

• It can be costly for the average traveler
• Requires VIP+ membership to access complete services

Is VIP Traveler worth it?

We think the VIP Traveler is worth it to travelers who aren't traveling on a tight budget.

The travel agency has an extensive network of travel experts that provide personalized travel experiences to clients. You will get a wide range of advice, preferential booking rates, and additional VIP perks. You can expect a 'happiness guaranteed' traveling experience using algorithm-based recommendations. If you're not satisfied with your experiences, you're guaranteed a refund.

However, as an advocate for bang-for-the-buck travel, we believe you can plan your own trips hassle-free with the right travel planner. You can avoid paying the hefty membership fee or joining on one of their pre-set trips, which is no different than regular travel guides.

VIP Traveler touts exclusive insider rates, but so do many competitors offering competitive rates for inclusive travel, like Club Med and Amex Travel . Check out our review of them to get a better idea before you make the purchase!

Our Rating: 3.8/5

• Personalized travel experience
• Exclusive insider rates
• Great customer services
• Expensive membership fees
• Not for all types of travel
• Full membership required for full service

Plan for an exciting trip with Pilot

Why pay over 400 dollars a year when you can plan and take control of your own experiences for free? With the right travel planner in your hands, you can definitely plan a trip as good as, if not better, than those offered by VIP Traveler! Give Pilot a try for your planning needs!

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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Vip Traveler Review: Is viptraveler.com legit?

Thinking about a super fancy vacation with special perks like private jets and fancy hotels? VIP Traveler says they can make that happen by putting together special travel packages to cool places .

But, before you get too excited and book your dream trip, it’s important to check about their website and make sure this agency matches what you want and how much you’re willing to spend.

Is Vip Traveler Legit Or Scam?

Based on the research and customer reviews, it is recommended to avoid vip-traveler.com. Here are Several RedFlags:

1. Glittering Reviews Or A Facade

VIP Traveler have positive reviews on Trustpilot, but a closer look reveals potential concerns. Some reviews seem fabricated , and rumors suggest incentivized positive feedback. This raises questions about their authenticity and how accurately they reflect actual customer experiences.

2. Communication Concerns

Several customers report difficulty reaching VIP Traveler after booking . This can be negative point, especially if issues arise during your trip and you require urgent assistance. Before booking , confirm clear communication channels and response times to ensure they’re readily available when needed.

3. Deceptive Marketing Tactics

Be wary of “discounted” offers advertised by VIP Traveler. Comparisons reveal these “deals” often exceed prices offered by other agencies. This misleading marketing strategy can lure customers into believing they’re getting a bargain, while in reality, they might be paying a premium.

4. Negative Customer Experiences

Numerous customers report encountering poor customer service, subpar accommodations not matching promised luxury standards, and overall dissatisfaction with the travel experience. While unforeseen challenges can occur, the sheer volume of complaints warrants caution.

Recommendations:

• Thorough Research:  Don’t solely rely on VIP Traveler’s website or marketing materials. Research independent reviews from various sources, compare prices with other agencies, and delve deeper into customer experiences.
• Clear Communication:  Before booking, establish clear communication channels and confirm expected response times to ensure smooth assistance if needed during your trip.
• Budget Awareness:  Be mindful of advertised “discounts” and meticulously compare prices with other reputable travel agencies to avoid inflated costs.
• Consider Alternatives:  Explore alternative luxury travel agencies with established reputations and transparent pricing practices.

Remember, a luxurious vacation involves not just the destination but also the service and experience provided. By carefully considering these factors and conducting thorough research, you can make an informed decision.

Read: Pandabuy Review: Is Pandabuy Legit Or Scam?

Vip Traveler Review

Lovekaran Singh

VIP Traveler might present enticing travel packages, but tread carefully before booking. Consider the red flags: potentially fabricated reviews, communication concerns, misleading marketing, and a concerning number of negative customer experiences.

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VIP Traveler Reviews – An Insider’s Guide to Luxe Globetrotting

One major challenge of travel is the often complex and time-consuming task of planning, particularly for group trips. Although we’ve highlighted a number of excellent travel planners to simplify this process, sometimes these tools may fall short.

VIP Traveler provides a seamless and enjoyable journey to any destination worldwide. This travel agency offers a wealth of tips, access to travel specialists, and attractive hotel bargains to guarantee an unforgettable trip. However, this may sound similar to other travel subscription services you’re familiar with.

Before making a reservation with them, it’s important to confirm they meet your specific travel needs. So, who exactly is VIP Traveler, and what do they bring to the table in terms of services?

Table of Contents

What is a VIP Traveler?

VIP Traveler stands out as a luxury travel agency that specializes in providing cost-effective and hassle-free travel experiences.

This service operates on a subscription model designed to eliminate any obstacles to travel by serving as a comprehensive resource for travelers. Setting itself apart from other agencies, VIP Traveler tailors custom travel plans to suit your individual preferences. The platform is a treasure trove of travel insights and strategies, offering information on destination pricing, access to travel professionals, and even the services of travel fashion experts.

So, if you’re a seasoned jet-setter or simply seeking a superior travel solution, VIP Traveler should certainly be on your list of services to watch.

Read More: Exoticca Travel Reviews

How does VIP Traveler Work?

VIP Traveler operates in a manner akin to a conventional travel agency, but it distinguishes itself with its advanced algorithmic technology that fine-tunes travel suggestions. Additionally, the agency employs Travel Stylists to meticulously craft your holiday experience to fit your personal taste.

The platform’s technology considers your dream destinations and other individual preferences to streamline your options right from the start. Following this initial step, the Travel Stylists step in to enhance your journey, ensuring you enjoy VIP benefits and exclusive amenities. VIP Traveler prides itself on creating unique adventures and revealing lesser-known, extraordinary locations.

Registering with VIP Traveler: A Simplified Guide

The task of planning a trip can seem daunting with its myriad of considerations including visas, flights, and packing essentials, enough to send anyone into a tizzy.

However, one aspect that you can effortlessly check off your list is the vacation planning itself. This is where VIP Traveler steps in, ready to eliminate the stress of arranging your journey. Share your destination dreams and desired activities, and leave the intricate planning to us.

Eager to begin? Follow this straightforward process to sign up on the VIP Traveler platform:

• Visit our website dedicated to travel and sign up for an account using a valid email address.
• Log in and acquaint yourself with the user-friendly dashboard. Explore the various travel offers we have curated.
• When a particular deal piques your interest, select “Book Now” to proceed.
• Fill in your personal and payment details as prompted.
• Once that’s done, you can ease back and let VIP Traveler iron out all the particulars and confirm your booking. Look out for a confirmation email to know that everything is set.

And there you have it! With your trip booked and payment sorted, the only thing left is to bubble with anticipation for your upcoming escapade.

Read Also:   AAA Travel Insurance Review

VIP Traveler Membership Benefits

For those aspiring to travel with flair and comfort, VIP Traveler provides a suite of features to elevate your journey, making it a premier choice for discerning travelers seeking the apex of travel experiences.

VIP Traveler presents two principal membership tiers:

Basic VIP Membership

For those tentatively exploring the offerings of VIP Travelers without a full-fledged commitment, there’s a taste of luxury still available.

The complimentary tier grants you the essentials: personalized trip suggestions, a tool to craft your ultimate travel wishlist, and an array of destination choices.

Further enticing members, VIP Traveler extends special offers and a plethora of advantages for holiday packages, accessible through their monthly VIP Exclusive deals.

VIP+ Membership

Taking it a step further, the VIP+ membership — at an annual fee of $495 — builds upon the complimentary benefits. Members are privy to the exclusive services of a dedicated travel stylist, who is on hand to refine and polish your itinerary to perfection. This premium consultation is invaluable for those seeking to enhance their travel experience to its zenith.

VIP Traveler’s Satisfaction Promise

VIP Traveler stands behind the quality of its paid services with a bold Happiness Guarantee. Should you find yourself less than thrilled with the service at any point within the first 90 days, VIP Traveler’s customer support is committed to issuing a full refund promptly and without inquiry.

VIP Traveler Review: My Booking Experience

I recently embarked on a splendid 5-night journey to the Dominican Republic, courtesy of VIP Traveler. I availed myself of a special 5-night all-inclusive package at the luxurious Casa de Campo resort.

Upon my arrival, everything was impeccably organized. The property staff were expecting me, with my room prepped and ready, contributing to an extraordinary trip.

I would wholeheartedly endorse VIP Traveler for arranging your upscale travel needs. The booking process was a breeze, the personnel were accommodating, and the overall trip experience was remarkable. In my past endeavors, I’ve spent numerous months orchestrating the perfect getaway on my own, but the options provided by VIP Traveler truly took away the planning pressure.

An added perk: The resort was a new discovery for me, despite the Dominican Republic already being on my must-visit list, allowing me the pleasure of experiencing a slice of luxury that might have otherwise remained undiscovered.

Read Also:   Different Doors Travel Blog

Public Feedback on VIP Travelers

VIP Traveler is swiftly rising to prominence as a top-tier travel agency. Their popularity is hardly surprising, given that they provide exceptional deals across a range of travel necessities, including flights, accommodations, car rentals, and sea voyages.

Yet, the defining feature of VIP Traveler is their dedication to customer satisfaction. They deliver a bespoke concierge service that meticulously assists you in planning every aspect of your journey, ensuring a seamless experience from beginning to end. Furthermore, should any issues arise, their round-the-clock support team is ever-present to offer assistance.

VIP Traveler Costs

VIP Traveler operates on an annual subscription basis. Members are required to pay a $495 fee for a year-long membership. This fee grants them comprehensive benefits including the expertise of a Travel Stylist available around the clock, personalized trip planning, extra discounts on all travel bookings, and local insights for guidance while on location.

For those joining at the time of this information’s release, VIP Traveler is offering an additional perk of $200 in VIP Traveler Dollars for new members. The membership also comes with a risk-free option — a 90-day free cancellation policy that ensures a full refund if a member chooses to cancel within this window if they are not satisfied.

For those who prefer not to pay for the full suite of services, VIP Traveler provides a complimentary option. This free version still allows customers to receive personalized travel recommendations that the platform’s automated technology generates, albeit without the VIP extras or the personalized service of a Travel Stylist.

Also Read:   Wildluxe Luxury Travel Blog

VIP Traveler’s Cancellation and Refund Policy

VIP Traveler provides a hassle-free cancellation process for its clients. Whether it’s a matter of rescheduling, transferring a booking, or postponing a stay, VIP Traveler is committed to working with hotels or providers to support the cancellation.

In instances where a refund is not possible, VIP Traveler compensates by offering “VIP Traveler Dollars” which are credits that can be used for future bookings, subject to their terms and conditions.

For those seeking refundable travel options, VIP Traveler presents fully refundable experiences that can be canceled within a two-week window from the date of purchase. If the criteria for refunds are met, customers are assured of a straightforward refund to their card without further inquiry. It’s important to note that this aspect of the policy is limited to hotel accommodations, tours, and package deals, and does not extend to flights or other transportation options.

Additionally, customers should be aware of certain travel experiences that are designated as non-refundable. These particular experiences are fixed and cannot be modified, canceled, or refunded after booking. Nonetheless, VIP Traveler members may have the privilege of requesting exceptions on a case-by-case basis, at their own discretion.

Frequently Asked Questions (FAQs)

Is vip traveler legit.

VIP Traveler is an appealing choice for frequent travelers seeking to enhance their travel experiences. However, there’s a caveat for those who don’t travel regularly: an annual membership fee of $495 is mandatory, irrespective of travel activity within that year — thus, the cost may not justify the means for those who travel less frequently or have no interest in VIP enhancements. On the other hand, for travelers with a penchant for luxury but also an eye for savings when it comes to additional perks, this service could potentially match their needs.

Where Can I Visit with VIP Traveler?

Although the company doesn’t provide an exhaustive directory of its travel locales, it has shared snapshots of some destinations where it has arranged trips previously. These include places such as Nashville and Jackson Hole within the United States, as well as exotic international spots like Bora Bora, Tokyo, Iceland, and the Galápagos Islands.

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Reviews 1.9.

Most relevant

This is not a real business opportunity. They will absorb your money!

Date of experience : August 04, 2017

I never received a card or a number …

I never received a card or a number after making a payment. Threw money away.

I don't know why I received this email

I don't know why I received this email. The email address used is not for anyone named Donald.

Every time i try to used the card the …

Every time i try to used the card the hotel will not take it so i have to say not worth it

Date of experience : August 05, 2017

I gave you a 2-star because the quality…

I gave you a 2-star because the quality of the company has fallen below expectations when planning trips have a lot of complications when trying to get flights can never get one way flights always have to have a connection so for that the rating has dropped before company was at top rating people were happy with the trips and how they went about booking them now people are not excited about using this company prefer to use online services with Travelocity and things like that because the quality of the company has fallen

Date of experience : February 26, 2018

I have no complaints

I have no complaints. They answered my questions fast. Happy so far.

Date of experience : June 07, 2021

I can never get someone to answer

I can never get someone to answer, on hold up to hour or more.

Terrible company,not worth the money

Terrible company,not worth the money. Customer service awful

Lovely website business

Date of experience : August 13, 2017

horrible company to deal with

Poor services.

Date of experience : October 09, 2017

Staff is great to work with

Never received phone or email ….

Never received phone or email communication!!!

Date of experience : September 07, 2017

Very informative and helpful

Hassel free.

Hassel free, respectful.

Introduction to Generali Global Assistance Travel Insurance

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Generali Global Assistance Travel Insurance Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Generali Global Assistance is a well-established name within the travel insurance industry. Ideally, this translates to a travel insurance company with first-class service and coverage. The question for many consumers is simple: Does Generali live up to customers' expectations?

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers 3 plans with diverse coverage including sporting equipment and medical and dental
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Buyers can get up to $1 million in emergency assistance coverage with the premium plan
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable premiums
• con icon Two crossed lines that form an 'X'. CFAR coverage is expensive relative to standard policies
• con icon Two crossed lines that form an 'X'. CFAR only covers up to 60% of non-refundable costs
• con icon Two crossed lines that form an 'X'. Multiple reviews indicate claims team didn’t start processing claims until policyholders called more than 30 days after filing

Generali Global Assistance is a reputable travel insurance provider offering multiple tiers of travel insurance coverage at reasonable rates. It offers the standard coverage for trip cancellations, emergency medical expenses, and evacuations. However, Generali falls short of the best travel insurance companies . 

While Generali's coverage isn't necessarily bad by any means, it fails to distinguish itself in any way. Its plans are on the cheaper side, but aren't the cheapest. Its offers all the key coverages, but limits aren't exceptionally high. Even its additions are middling, such as its cancel for any reason coverage, which reimburses you for 60% of your nonrefundable costs when most of the best CFAR travel insurance offers 75% coverage.

It's also worth mentioning that Generali is notably strict on its pre-existing condition coverage. Pre-existing condition waivers are only offered with the most expensive Premium plan, and travelers must purchase the plan within 24 hours of their final trip deposit. 

Coverage Options Available With Generali

Generali offers three tiers of travel insurance coverage: Premium, Preferred, and Standard. All three travel insurance policies cover baggage delay and loss, travel delay, interruption, cancellation, and missed connection reimbursement benefits.

Here are some of the highlights for each plan to help you better understand what coverage you may need:

The Standard Plan offers the lowest coverage with more budget-friendly premiums. It offers up to 125% reimbursement for trip interruption and up to $1,000 in travel delay reimbursement. Policyholders are limited to $250,000 per person for emergency assistance or transportation. If your baggage is lost, you'd have $1,000 to replace toiletries, clothing, and other belongings.

With the Preferred plan, you can expect 150% reimbursement for inevitable trip interruptions. It also offers travelers up to $1,000 per person for travel delay reimbursement. In addition, the emergency assistance or transportation coverage drops from $1 million to $500,000 per person, and travelers can enjoy up to $1,500 per person if baggage is lost.

Generali's Premium plan offers generous coverage for various scenarios. For example, you'll enjoy up to 175% reimbursement of your trip cost if your travels are interrupted for reasons beyond your control. Generali's Premium plan also includes up to $1,000 per person in travel delay reimbursement and up to $1 million per covered individual for emergency assistance or transportation. Finally, it has up to $2,000 per person in replacement expenses (i.e., toiletries, clothing, and other necessities while you wait for your delayed bag) if your baggage is lost.

You can compare Generali's three plans below.

Additional Coverage Options

Generali offers two add-on services alongside your base travel insurance plan:

Trip cancellation for any reason (CFAR)

Cancel for any reason (CFAR) coverage reimburses you for nonrefundable expenses associated with canceling travel you've already paid for. Generali's Premium plan is eligible for CFAR coverage which pays you back for 60% of the total nonrefundable cost of your travel.

You must purchase CFAR coverage on your Premium plan within 24 hours of your initial deposit. However, eligible customers can take advantage of its full benefits, as the name suggests, for any reason. Medical problems, family emergencies, work scheduling issues, or just changing your mind are a few of the reasons Generali might pay a CFAR claim.

Preferred and Standard plans are not eligible for CFAR upgrades. New York residents are also not eligible for CFAR coverage. Generali's website estimates buyers will pay an additional 50% in travel insurance premiums for this rider while the max reimbursement is only 60% of the "penalty amount" (i.e., nonrefundable costs).

Rental car damage protection

Travelers can also purchase rental car coverage alongside their travel insurance policy. Premium plan customers already have up to $25,000 in rental car protection in their policy benefits. Preferred and Standard plan holders can purchase the same coverage amount.

Texas residents are not eligible for rental car coverage. If you're unsure about this rider, we recommend checking the limits of your auto insurance . Generally, U.S.-based auto insurance extends to rental cars. But you may want to supplement your coverage depending on what you already have.

Generali Global Assistance Travel Insurance Cost

The premium you pay will depend on various factors, including the age of the travelers, destination, and total trip costs. The  average cost of travel insurance  is 4% to 8% of your travel costs.

After inputting some personal information, such as your age and state of residence, along with your trip details, like travel dates, destination, and trip costs, you'll get an instant quote for the plans available for your trip. And from there, it's easy to compare each option based on your coverage needs and budget.

Now let's look at a few examples to estimate Generali's coverage costs.

As of 2024, a 23-year-old from Illinois taking a week-long, $3,000 budget trip to Italy would have the following Generali travel insurance quotes:

• Generali Standard: $82.50
• Generali Preferred: $95.70
• Generali Premium: $113.47

Premiums for Generali plans are between 2.75% and 3.8% of the trip's cost, well below the average cost of travel insurance. It's also relatively cheap compared to many of its competitors

Generali provides the following quotes for a 30-year-old traveler from California heading to Japan for two weeks on a $4,000 trip:

• Generali Standard: $108.75
• Generali Preferred: $126.15
• Generali Premium: $145

Once again, premiums for Generali plans are between 2.7% and 3.6%, below the average cost for travel insurance.

A 65-year-old couple looking to escape New York for Mexico for two weeks with a trip cost of $6,000 would have the following Generali quotes:

• Generali Standard: $271.14
• Generali Preferred: $304.68
• Generali Premium: $459.02

Premiums for Generali plans are between 4.5% and 7.7%, which is roughly in line with the average cost for travel insurance. This is to be expected, as travel insurance is often more expensive for older travelers.

How to Purchase and Manage a Generali Policy

To buy a Generali travel insurance policy, you'll need to obtain a quote on its website. You'll need to enter your intended destination, travel duration, number of travelers, state of residence, age of traveler(s), and total cost of your trip. 

You'll get quotes for all three Generali plans with general overviews of the policy benefits. You'll also find a detailed coverage description when you click "View Plan Documents." We highly encourage you to read through the terms to fully understand your policy. You can call 888-210-2134 for Generali's customer service line when purchasing a policy.

How to File a Claim with Generali Travel Insurance

To file a claim with Generali's travel insurance division, start at the eClaims portal .

You can also call its claims department at 800-541-3522 for assistance. Generali promises all insurance claim calls will be returned within one business day, and most calls are returned on the same day they are received. Many people reported quick claims processing and reimbursement when we reviewed recent customer feedback.

However, several reviews described waiting over 30 days only to discover Generali had yet to review their claims submission. As such, if you are still waiting to receive a response indicating Generali is working on your claim within a few days, we recommend checking in with customer service.

You'll need to provide supporting documentation for your claim, such as proof of travel delay from the airline or relevant claim checks for lost baggage. Your eClaims portal should give you the necessary details and update you on the ongoing status of your claim. Email the claims team for questions at [email protected] or use the eClaims chatbot for automated assistance.

Generali Customer Service and Claims Experience

Generali's reviews vary wildly depending on the site you check. On its Better Business Bureau page, Generali scores an average of 1.11 stars across 315 reviews. On Trustpilot, it scores an average of 3.5 stars across 419 reviews. Lastly, it has an average of 4.33 stars on SquareMouth across nearly 4,500 reviews. 

Many five-star reviews mention how easy it was to purchase a Generali plan and how that plan gave them peace of mind while traveling even if they never had to file a claim. However, most of the mixed reviews come from people who filed claims, reporting long wait times, uncommunicative claims agents, and claim rejections with no explanation. 

That said, Generali's customer service team is generally very responsive, particularly on its BBB and Trustpilot pages. Reviews on these pages generally get a response within a week. 

Learn more about how Generali Travel Insurance compares to popular travel insurance companies.

Generali Global Assistance Travel Insurance vs. Nationwide Travel Insurance

Nationwide Travel Insurance is part of an extensive network of insurance products. Unlike Generali, you'll recognize any Nationwide Travel Insurance product as it's listed on the same website. In addition, Nationwide Travel Insurance offers bundling discounts, depending on what you're buying. It also sells short-term and long-term insurance plans (like auto and home).

Nationwide has been in business since 1925. Its travel insurance wing offers plans and coverage options to suit diverse travelers' needs. Customer review sites like Trustpilot had reviews complaining about long wait times and claims overlooked with Generali. Nationwide's reviews described long processing times, poor communication, and other claims-based issues.

If you're solely concerned about coverage and rates, Generali is upfront about the fact that its CFAR coverage is exceptionally costly. The company's website seems to imply the CFAR rider's cost is bloated compared to its value. But its basic plans have a few more perks compared to Nationwide Travel Insurance's single-trip plans. And while Nationwide Travel Insurance offers cruise plans and multi-trip options, Generali does not match at the time of this review.

Read our Nationwide Travel Insurance review here.

Generali Global Assistance Travel Insurance vs. Allianz Travel Insurance

Allianz Travel Insurance is another reputable insurance company that has been in business since 1890. Allianz Travel Insurance is one of the biggest names in travel insurance, serving more than 55 million travelers across dozens of countries.

Both Generali and Allianz Travel Insurance offer comprehensive single-trip coverage options for travelers. Generali's website makes reviewing and comparing its three travel insurance plans easy. However, Allianz Travel Insurance offers annual (multi-trip) policies while Generali doesn't. Both companies list rental car protections for some travelers.

Allianz customers leaving reviews online indicate the claims process may be confusing and drawn out. Most importantly, a few reviews cautioned future travelers to come in with complete documentation. In our experience, offering more paperwork rather than less with Allianz Travel Insurance is better.

Read our Allianz Travel Insurance review here.

Generali Global Assistance Travel Insurance vs. InsureMyTrip

InsureMyTrip.com is an insurance broker that uses your travel details to collect insurance company bids on your behalf. You can enter your information and get multiple quotes back. As a result, Generali may be one of the insurance providers providing you with a quote through InsureMyTrip. Rates may not match what a provider would offer on its website, though. Broker websites like InsureMyTrip often charge a premium to account for third-party fees or offer discounts as a partner company knows it's competing for customers no matter what. Whatever the case, InsureMyTrip makes it easier to shop for travel insurance. However, it would not process any claims. So for some consumers, it may be more complicated to determine where to go to make a claim against their policies or get help if something goes wrong.

Read our InsureMyTrip Travel Insurance review here.

Why You Should Trust Us: How We Reviewed Generali Global Assistance Travel Insurance

When evaluating travel insurance companies, we consider various factors, including the number of plans available, the coverage, feedback from customer reviews, average premiums, customer support, ease of filing claims, and reimbursement times. No single factor can truly determine how travel insurance companies stack up.

These factors together allow us to develop ratings for each travel insurance company. Then we break down the pros and cons, pointing out potential issues. We also aim to bring to light solutions other buyers have already found should you choose to work with the travel insurance provider being reviewed.

You can read more about how Business Insider rates insurance products here.

Generali Global Assistance Travel Insurance FAQs

Generali's Premium plan covers pre-existing conditions if you buy the policy within 24 hours of your final trip deposit. Its Preferred and Standard plans do not offer pre-existing condition coverage.

Generali has additional coverage options for rental car insurance for its Preferred plan and CFAR coverage for its Premium plan. 

In case of emergency assistance needs while covered by Generali, policyholders should contact Generali's 24/7 hotline for immediate support. You can reach the hotline at 877-243-4135 in the U.S. and 240-330-1529 worldwide.

Generali's travel insurance coverage may include limitations or exclusions based on travel destinations, especially in relation to governmental travel advisories or high-risk areas. Policyholders should review Generali's policy documentation or contact them directly for clarification on any geographic restrictions.

Generali states it will review claims within 30 days, but customer reviews have described longer wait times.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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