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Online services for airline employees (staff travel)

As an airline industry employee where can I find help with my personal admin and/or booking staff travel concessions?

Serving and retired employees of British Airways:

Please refer to the BA intranet -  my.baplc.com - for all Staff Travel and Employee Self Service functions.

If you're a former staff member/retired, the Touchdown website  has all the information you need, with a special staff travel section within the "Help" area.

You'll need your staff number/user ID and a BSAFE password to log into this system. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000.

Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site.

Employees of other airlines:

Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com  . Please contact the interline/staff travel team within your own airline if you have any problems listing with your ticket.

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Rewards & Benefits

It’s not just about bringing the best talent to British Airways. We want to make sure our colleagues are in it for the long-haul once they join us

That's why our rewards go far beyond a competitive salary, with benefits that can help you save for the future, make what you earn go further, and fit with what's important to you.

We recognise that all the people who work with us should feel valued for the part they play.

Pay & bonus

You'll receive a market competitive salary that reflects the role that you do. Individual bonuses are also given in line with our financial, operational, and personal performance.

We offer a market-leading defined contribution (DC) pension. Colleagues are enrolled at 2% employee contributions and 7% employer, with the option to increase your contributions to either 5% and 11% or 6% and 15% depending on your role.

Flexible Benefits Scheme

Choose from benefits including critical illness cover, cycle to work, additional life insurance cover, private medical insurance, dental plan, tech scheme, and healthcare cash plan.

Flexible working

Flexible working is part of our culture here at British Airways. Options are available based on business and operational requirements.

Training & Development

Every role at British Airways comes with the scope to learn and grow. There is always an investment in upskilling our colleagues.

Tech Scheme

Get up to £1,500 towards tech purchases, including white goods, with the cost spread over 12 months through your salary.

Family Leave

As well as parental, co-parental and shared-parental leave, we offer all primary parents the option to return to work on a reduced hours arrangement, paid at their normal basic pay for up to six months.

Electric car & parking

Eligible colleagues can access a fully-maintained electric car through salary sacrifice. For all colleagues we also offer free car parking at our West Base site near Heathrow for up to two weeks when you go on holiday.

Cycle to Work

Eligible colleagues can participate in this scheme to purchase a bike. This benefit is subject to salary sacrifice, so you will make tax and NI savings.

We'll pay the cost of an annual membership upfront, which will then be deducted from your pay over 12 months. Colleagues on a permanent contract will be eligible for this benefit after three months.

Season ticket loans

The Season Ticket Loan Scheme allows you to purchase an annual season ticket for your train and/or tube journey to work and spread the cost, which is deducted from your salary, over 10 months. You will be eligible for this benefit after three months.

Heathrow Express

Whether you are commuting to Heathrow or heading off on holiday, you’ll be entitled to buy Express Saver tickets with a 75% discount.

Fly the world

British Airways colleagues get access to brilliant staff travel benefits from the day of joining. This includes unlimited basic and premium standby tickets on British Airways, and up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

After six months, you’ll also be eligible for concessions on other airlines with whom British Airways has an agreement.

After one year, you will receive an Annual Bookable Concession which is upgradeable to either First or Club.

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British Airways

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Airline Staff Discounts

Book directly with the hotels, more than 15% discount on hotel bookings.

Book now and stay before 30 September, 2024 . Valid for Hotels worldwide.

Tip! Search from your mobile and get even more discount.

How it works - Airline Staff Rates is a 100% free service for Airline Staff

You don't need to become a member and there is no fee.

∼ Book directly with the hotel ∼ Interline rates - Non-rev travel - ID90 - Travel Industry Rates -

Contact [email protected]

✈️  Active Airline Staff are eligible for the discounted rates

✈️  Retirées might be eligible, always check with the hotel

∼ Must show a valid Airline ID ∼

Find the best Car Rental Deals and save up to 70%

✓ No Hidden Costs ✓ 24/7 Support ✓ Free Cancellation

Amazing Interline Deals on Cruises

All the major Cruise Lines. Book a 2nd Cabin for friends & family with the same discount, valid for many of the Cruise Lines.

Hotel Chains that offer Airline Staff a discount

Check out the whole list → book directly with the hotels

Latest added Hotels with Airline Staff Discount

4-bedroom Vacation home in the Clermont/Orlando area

25% Airline Staff Discount

Ana y José Hotel & Spa, Tulum

20% Airline Staff Discount

IHG Hotels & Resorts – 19 brands. 6,000+ global destinations

Up to 35% Airline Staff discount

AC Hotel Gava Mar, Barcelona

Up to 20% Airline Staff Discount

Lion Roars Hotel & Lodges, South Africa

40% – 60% Airline Staff Discount

Kihaa Maldives Resort

Airline Staff Rates: fr. US$ 180 per night, including Half Board for 2 people (Normal rate US$745)

Airline News & Stories

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PSA Airlines is hiring Flight Attendants

Receive travel privileges for you, your family and friends on American Airlines. Job location: US-NC-Charlotte | US-PA-Philadelphia | US-TX-Dallas | US-VA-Arlington | US-OH-Vandalia

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Singapore Airlines employees will get a 32-week bonus, which is equal to around 7.9 months of basic wages

SIA Group Posts Record Full Year Net Profit Of $2,675 Million

All Emirates employees will be getting a nearly 40% bonus on their basic salaries

Emirates Airline reported a record $4.7 billion profit for the past financial year and they are rewarding their Employees with a 20-Week Salary Bonus

On the ground mother and daughter and colleagues in the Air

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Emirates invites UAE’s cabin crew candidates to exclusive events

Live in the UAE and dream of living the Emirates cabin crew life? If yes, Emirates has just the ticket for you.

Sunlight Air, in the Philippines is looking for Cabin Crew

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Check out TUI Fly’s new Safety Video

TUI have landed a new take on the classic in-flight safety film, Safety: A Global Film

G’Day London, Qantas is hiring Flight Attendants at Heathrow

Be a part of something special and play your part in the Qantas story – get in touch today. Applications close Sunday 19th May 2024

Emirates is hiring Cabin Crew

Apply online to be invited to their Cabin Crew recruitment event in your city and be part of the world’s largest international Airline

easyJet teams up with Eurovision icons Scooch to release “All Aboard the Orange Plane” (The Eurovision Song) 

‘All Aboard the Orange Plane’ (The Eurovision Song) has become a viral online hit with the music video already viewed over 14 million times

Etihad Airways reports record profit after tax of US$143 million in Q1 2024

4.2 million passengers carried over the quarter, marking a 41 per cent increase over the same period last year

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From the Cabin to the Cockpit

Endeavor Captain Ming Ai Hii-Boughton recounts her journey from Delta Air Lines flight attendant to the left seat of the CRJ-900

Useful Travel links

Airport transfer - Book your Airport Taxi transfer. Worldwide. Easy and enjoyable!

Car Rental Deals - Search and compare Car Deals and save up 70% discount

Cheap Flights - tired of travelling standby? Here you can find the Cheapest Flights all over the world.

Cruise trips - worldwide Cruises with great interline rates

GetYourGuide - Book tours, activities, and attractions anywhere. .

Train tickets - Book train tickets all over Europe. Very Easy to plan your next train adventure!

Travel Insurance - World Nomads have the Best possible Rates on Travel Insurance. Simple and flexible!

List your hotel

❤️ Airline Staff is a great marketing channel!

👍🏻 The listing is free and you don’t pay any commission to us

💥 The Airline Staff will book directly with your reservation or preferably with a promo code on your website

📌 Airline Staff will show a valid Airline ID card upon arrival

🖌 We will promote your offer in our weekly newsletter and SoMe with a nice presentation

💰 You have to offer Airline Staff a minimum of 25% discount

Simple and Flexible Travel Insurance

Buy at home or while travelling, and claim online from anywhere in the world

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Scripting must be enabled to use this site.

• Your questions
• Search tips

Online services for airline employees (staff travel)

As an airline industry employee where can I find help with my personal admin and/or booking staff travel concessions?

Serving and retired employees of British Airways:

Please refer to the BA intranet -  my.baplc.com - for all Staff Travel and Employee Self Service functions.

If you're a former staff member/retired, the Touchdown website  has all the information you need, with a special staff travel section within the "Help" area.

You'll need your staff number/user ID and a BSAFE password to log into this system. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000.

Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site.

Employees of other airlines:

Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com  . Please contact the interline/staff travel team within your own airline if you have any problems listing with your ticket.

How well did this answer your question?

Published answers.

• Waitlists on British Airways flights
• Saying "thank you" to British Airways staff members
• On Business vs Executive Club
• Carriage of UK deportees by British Airways
• How do I know if an Additional Distance Charge is included in the price of my rental car?

UK border force staff to strike at Heathrow in late May, early June

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Fifty dead in heavy rain, floods in central Afghanistan, official says

At least 50 people are dead following a fresh bout of heavy rain and flooding in central Afghanistan, an official said on Saturday.

Search and rescue efforts were underway in South Africa on Saturday to find 11 fishermen missing at sea after their vessel sunk off the coast of Cape Town, the fisheries department said.