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NEXUS Trusted Traveler Program – Applying, Eligibility, Benefits & More [Detailed]

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NEXUS Trusted Traveler Program – Applying, Eligibility, Benefits & More [Detailed]

Table of Contents

What is nexus, how does the nexus program work, about nexus eligibility, benefits of nexus, how to apply for nexus, security screening, what is the nexus interview like, where to apply: nexus enrollment centers, where can you use your nexus card, nexus cost information, nexus cards, nexus card legal status, nexus kiosk instructions, card replacement, traveling with non-nexus individuals, how much time you can save with nexus, countries that participate in the nexus program, traveling with pets, items permitted in nexus lanes, global entry vs. nexus, final thoughts.

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The Department of Homeland Security (DHS) has Trusted Traveler programs that can help you move through ports of entry or airport lines more quickly . If you’re a frequent traveler who visits Canada for business or pleasure, there’s a special program for you. 

NEXUS provides a modified screening process for pre-approved members . In addition, it improves security via more efficient screenings while also facilitating legitimate travel and trade.

If you’re looking to beat the long lines, we’ll answer your questions about the NEXUS program’s advantages, and point you in the right direction for signing up. Soon you’ll be zooming through customs and getting to your destination a lot faster — and with way fewer headaches.

If you’ve never heard of it, basically NEXUS is a program that allows pre-screened travelers to use expedited processing when entering Canada or the U.S.

  • Members can use dedicated processing lanes at specific border ports of entry
  • There are NEXUS kiosks for air entry to Canada (as well as Global Entry kiosks for U.S. entry at certain Canadian pre-clearance airports)
  • NEXUS members can receive expedited processing when arriving by sea at some locations

To avoid long waits, NEXUS members’ information is stored in a special database. When a member enters the country at a participating airport (or other port of entry), their membership card and fingerprints are scanned at a kiosk, they fill out a customs declaration form, and they can go straight to the baggage claim area.

The NEXUS program is 1 of 5 Trusted Traveler programs available, 4 of which are designed for both business and personal travelers:

  • Global Entry
  • TSA PreCheck

The fifth program, FAST, is designed for commercial trucking.

Bottom Line: NEXUS can save time, lower stress, and simplify travel by allowing its members to skip the normal lines for customs entry and arrive at their destination much faster.

NEXUS allows expedited entry into the U.S. and Canada via kiosks and marine entry points. Instead of waiting in line to speak with a customs officer, NEXUS cardholders simply answer a series of standard questions in electronic form and can then enter the country without having to pass through a manned checkpoint.

That said, NEXUS does not absolve you from having to speak with a human. You can be selected for random screening at any point, and your bags or personal belongings can be examined. However, a majority of the time, you’ll be let into the country without further processing.

To take advantage of domestic TSA PreCheck benefits, NEXUS members need to enter their membership number in the Trusted Traveler number field when they book a flight (or add it to their frequent flyer profile). That membership number gives TSA the ability to proceed with Trusted Traveler verification.

Hot Tip: Your NEXUS program number is your Trusted Traveler number. When purchasing your airline ticket, enter your NEXUS number to receive TSA PreCheck benefits.

Where to Find Your Membership Number

Your member number can be located by logging into your account on the Trusted Traveler Program website . It can also be found on the back of your card.

Not everyone is eligible for NEXUS, and there are certain categories of people who can and can’t apply.

Who’s Eligible?

Eligible parties include the following:

  • U.S. citizens
  • U.S. lawful permanent residents
  • Canadian citizens
  • Canadian lawful permanent residents
  • Mexican nationals (members of Viajero Confiable, Mexico’s Trusted Traveler program)

Anyone under the age of 18 must have written consent from a parent or legal guardian for participating in the program in addition to meeting the eligibility requirements above.

Hot Tip: There is no fee to apply for NEXUS for minors under the age of 18, but they must still complete an application.

If you’re in a family with more than one person applying, including a minor, we suggest that you apply at the same time and do your interview on the same day.

Nexus Restrictions and Ineligibility Reasons

You might not be eligible for participation in the NEXUS program if you:

  • Provide incomplete or false information on your application
  • Were convicted of a criminal offense or have outstanding warrants or pending criminal charges (including DUI)
  • Are in violation of any agriculture, customs, or immigration laws or regulations in any country
  • Are the subject of any ongoing investigation(s) by any local, state, or federal law enforcement agency
  • Have been denied the purchase of a firearm
  • Have received a criminal pardon (in any country)
  • Are inadmissible to the U.S. under any immigration regulation (includes applicants with parole documentation or approved waiver of inadmissibility)
  • Are unable to satisfy Canada Border Services Agency or CBP regarding your low-risk status

Hot Tip: Both the U.S. and Canada need to approve your application ; application denial by either country will result in the denial of your participation in the NEXUS program .

It’s important to understand that not every criminal act will get your NEXUS application denied. You may still be approved, and there are several things you can do to help improve your chances.

Let’s take a look at each of the qualifications for possible denial, your chances of being approved, and what you can do to help your situation. To be clear, this is not legal advice or a guarantee of approval — but it is worth mentioning since there are many people who may apply with some sort of demerit on their record.

  • If you provide incomplete information on your NEXUS application, you may be given a chance to update that information during your interview, so long as it is determined that you did not omit it purposely. Always double-check your application to be sure all information is complete.
  • If you provide false information on your application, there is almost no chance you will be approved. This shows you cannot be trusted to answer the arrival questions honestly at a port of entry.
  • If you have been convicted of a criminal offense , you won’t necessarily be denied. It depends on the severity of the crime and how long ago your conviction was. You generally stand a better chance of approval if the crime was over 10 years ago.
  • If you have any pending criminal charges , you likely won’t be approved.
  • If you have been convicted of a DUI , the chances you will be approved are very slim. The Canadian government takes driving under the influence cases much more seriously than the U.S. That said, there is some anecdotal evidence of successful approval with a previous DUI arrest.
  • If you’re in violation of any agriculture, customs, or immigration laws , there is almost no chance you will be approved. NEXUS is a cooperative agreement between the U.S. and Canada, and both countries take these violations seriously. In fact, these offenses are taken more seriously with NEXUS than with Global Entry, since NEXUS involves access into 2 countries.
  • If you are inadmissible to the U.S. for any reason , you will not be approved for a NEXUS card. This could include previous violations, customs issues, or immigration issues.
  • As a general blanket statement, if you are unable to prove to either country that you are a low-risk traveler , you will not be approved.

If you have questions before applying, we recommend you speak with an immigration attorney or another professional familiar with the approval process.

Bottom Line: Just because you have a criminal conviction doesn’t mean you’ll be automatically denied, though it certainly reduces your chances of being approved.

NEXUS program membership allows you to have reduced waiting times at designated ports of entry by allowing you to:

  • Use dedicated land border crossing processing lanes
  • Use NEXUS kiosks when you enter Canada via airport
  • Use Global Entry kiosks when you enter the U.S. via airport
  • Call a marine telephone reporting center for reporting your arrival in the U.S. or Canada

There are several obvious perks here. First, when you can use the dedicated land border crossing processing lanes, you’ll experience a shorter wait when entering either country by vehicle.

At the airport, by using a NEXUS kiosk, you’ll avoid having to use the manual admission kiosks and can proceed straight to a customs officer for presentation . This avoids the inevitable long lines, especially at busy airports such as Toronto Pearson.

Hot Tip: Even when you use a NEXUS kiosk, you still present a verification printout to an officer at the exit — but generally these officers will simply waive you through without additional questioning.

When you use a Global Entry kiosk to enter the U.S. by air, you won’t have to fill out the paper customs declaration form or have a formal interview with an officer (where you approach the row of “cubicles” where they sit).

Instead, you’ll go right to the Global Entry kiosks, answer a few questions, and then give the printed slip to the border officer at the end of the process.

For seaport entries, calling the marine telephone reporting center lets you avoid having to physically present yourself to an officer through an official customs station. Instead, you can simply declare yourself and any goods over the phone.

There are 2 ways to submit a completed application:

Apply Online (Fastest Way)

Step #1: Create your Trusted Traveler Program (TTP) account .

Step #2: Logging in to your TTP account, you can then complete your application and pay your $50 fee, which is non-refundable and required with all completed applications.

After acceptance of your completed application with the required fee, CBP reviews your application. If it is conditionally approved, you’ll be instructed to schedule your interview at any NEXUS Enrollment Center.

This is by far the easiest way to enroll in the NEXUS program since it can be completed online. You can also track your status online and see where you are throughout the process, as well as any approvals or rejections.

Apply by Mail

The Canada Border Security Agency no longer allows paper applications for the NEXUS program. Previously, Canadian residents were able to print out an application and submit it by mail, but this is no longer the case.

NEXUS U.S. Canada agents

Applicants will undergo screening for their immigration status and citizenship, as well as a check for any possible criminal history and/or positive match on the following databases:

  • Canadian Security Intelligence Service (CSIS)
  • Interpol terrorism and no-fly list
  • United Nations databases
  • The UK Police National Computer
  • U.S. Federal Bureau of Investigation (FBI)
  • Royal Canadian Mounted Police (RCMP)

As a reminder, it is very important you do not lie on your application, even about minor criminal activity . Because the background check is so thorough, anything you try to hide will be discovered.

Applying for a NEXUS card is similar to a government background check to work at the Pentagon, for example — it covers all bases to ensure you’re safe to proceed into the country without risk of hiding something.

Applicants who pass the initial screening will then have an in-person interview with both the Canadian Border Services Agency and U.S. CBP.

Following approval, new members will receive an RFID-enabled NEXUS card in the mail, which is valid for 5 years from their next birthday following issuance. Renewal generally occurs 90 days prior to the card expiration date.

Upon renewal, another interview to verify your continued qualification may be required.

Part of the requirement of the NEXUS program is to present yourself in front of both a CBP and CBSA officer. This is done for a few reasons, but partly so they can take your fingerprints and picture, match your information against their databases, and have the opportunity to question you on any discrepancies.

In general, you can expect several questions throughout the interview process that you should be prepared to answer:

  • Why do you want the NEXUS card? It’s okay to be honest and say you’re doing it because it’s a cheaper option than Global Entry, but you only intend on using it for admittance into the U.S. If you’re truly going to enter both Canada and the U.S., you will want to explain your frequency of travel between the countries, how you usually get between them, and what your business is on either side.
  • You’ll be asked to detail your line of work . This is important so customs officials know you’re not using the program to gain entry into either county to live or work illegally. This question won’t be too complex.
  • You may be asked about any previous interactions at the border and if you’ve ever brought over anything you shouldn’t have, such as food. Saying you have won’t necessarily disqualify you, but it may show you’re an honest person.
  • You may be asked what countries you have traveled to . The officer is trying to see where outside the U.S. and Canada you have been, and if any of the countries on your list have bad relations with the U.S. or Canada. This could signal potential terrorist activity, so officers will want to know why you were in those countries specifically. There are many people who have traveled to Iraq or Iran for tourism — if you have visited there or any other potentially risky countries, just be forthcoming in your response and state why.
  • You may be asked how you usually travel to any countries you have visited outside the U.S. or Canada. The officer is looking to see what modes of transportation you frequently use, who may pay for your tickets, and how you get around once in a foreign country. This answer helps them get a big-picture look at how you normally travel.
  • You may be asked why you applied for NEXUS vs. applying specifically for Global Entry. In this case, state why you visit Canada frequently or want expedited processing there. Many travelers report that they travel to Canada for work, or even to fly out of a cheaper airport.
  • You’ll be asked to confirm your personal details , including your home address, personal biographical information, phone number, etc. They want to confirm you know what you put on your application, and where to send the card and informational packet if you are approved.
  • You’ll be asked about any business dealings you have on either side of the border , which can represent an issue for customs. Do you manufacture goods in one country and export them? Do you produce fresh food in one country and intend on bringing it across the border? They’ll also see if you have employment in either country and how that affects any trade.
  • If you have criminal convictions or other things that may arise , you’ll be asked about each of these in detail. If you’re asked for details about a specific crime, be very open and honest — do not lie about anything. Make sure you inform them of the dates of the crime, what you did, whether you were found guilty, any punishments, and what has happened since the infraction. If you’ve gone into a rehabilitation program, had a record expunged, etc., these are very important details to offer.

Many people ask what the dress code is for this interview. It’s not formal, so there’s no need to show up in your Sunday best, but you should be presentable. For men, that may be a polo-style shirt or casual button-down. For the ladies, a sweater or professional top should work great.

Hot Tip: You’ll have your picture taken at your interview for printing on your NEXUS card, so you should wear whatever you’d like to see in your picture for the next 5 years!

It’s also worth noting that your dress does represent who you are — if you have previous criminal convictions or any problems with your application, you’ll want to dress to impress. While wearing a t-shirt and jeans won’t necessarily get you denied, wearing something presentable lets the interviewing officer know you’re serious about following the terms and conditions of membership.

Most reports of the interview process suggest you should allow for about a 15-minute meeting. Depending on the wait at the facility, you may be asked to be seated until you are called, but many interviewees indicate this was a relatively short process.

NEXUS Enrollment Centers are located in several states in the U.S. as well as in Canada.

Canadian NEXUS Enrollment Centers:

  • Buffalo-Fort Erie, Ontario
  • Calgary International Airport
  • Edmonton International Airport
  • Halifax Stanfield International Airport
  • Landsdowne, Ontario
  • Montreal-Trudeau International Airport
  • Ottawa Macdonald-Cartier International Airport
  • Toronto Pearson International Airport
  • Vancouver International Airport
  • Winnipeg Richardson International Airport

U.S. NEXUS Enrollment Centers:

  • Blaine, Washington
  • Buffalo, New York
  • Calais, Maine
  • Champlain, New York
  • Derby Line, Vermont
  • Detroit, Michigan
  • Houlton-Woodstock, Maine
  • International Falls, Minnesota
  • Niagara Falls, New York
  • Pembina, North Dakota
  • Port Huron, Michigan
  • Sault Ste. Marie, Michigan
  • Sweetgrass, Montana
  • Warroad, Minnesota

You’ll notice that all of these interview points are located along the Canada/U.S. border, and many of them aren’t at obvious locations (such as airports).

So how should you do a NEXUS interview if you don’t live along the border or near one of the interview points? After all, just because you don’t live near the border doesn’t mean you might not visit Canada frequently.

Many travelers plan their air travel trips to connect or end at one of the interview points on either side of the border. For example, you might connect or end a trip in Seattle. This lets you avoid having to drive far distances or plan on an overnight adventure just to complete the interview process.

To clarify, you don’t have to schedule 2 separate interviews at 2 separate locations — you schedule 1 interview at an enrollment center and are interviewed there by both Canadian and U.S. officials.

How Long Is the Whole Application Process?

The entire NEXUS application process can end up taking anywhere from 12 to 14 months depending on the current application and interview backlog.

Your initial application will only take about 20 to 30 minutes to complete, but conditional application approval can take months — and booking your interview could take even longer.

Things That Can Speed Up Your Application:

  • Easily verifiable history
  • No criminal convictions
  • No blemishes on your application

Things That Can Slow Down the Application Process:

  • History that isn’t verifiable (for example, a reported address for which the government has no record)
  • Criminal history
  • Missing information from your application

Hot Tip: Be honest and thorough on your application. If you omit anything, even if by mistake, it could slow down the processing of your application. 

Here is a complete list of airports with kiosks, as well as those that only offer priority security screenings. Priority screening means that while there’s no full NEXUS kiosk setup, you will receive priority security access when leaving or arriving to help you avoid waiting in long lines.

Essentially, because you’re a Trusted Traveler, they’ll assume you have a lower risk of bringing in or departing with any contraband.

You’ll also find a listing below of available land border crossings and marine crossing details.

Airports With NEXUS Kiosks

You will find NEXUS kiosks at these airports:

  • Billy Bishop Toronto City Airport (YTZ)
  • Calgary International Airport (YYC)
  • Edmonton International Airport (YEG)
  • Halifax Stanfield International Airport (YHZ)
  • Montreal Pierre Elliott Trudeau International Airport (YUL)
  • Ottawa Macdonald-Cartier International Airport (YOW)
  • Toronto Pearson International Airport (YYZ)
  • Vancouver International Airport (YVR)
  • Winnipeg James Armstrong Richardson International Airport (YWG)

These airports have priority security screening only:

  • Greater Moncton Roméo LeBlanc International Airport (YQM)
  • Kelowna International Airport (YLW)
  • Québec City Jean Lesage International Airport (YQB)
  • St. John’s International Airport (YYT)
  • Saskatoon John G. Diefenbaker International Airport (YXE)
  • Regina International Airport (YQR)
  • Victoria International Airport (YYJ)

CBP Highgate, Vt., Port of Entry NEXUS lane

NEXUS Marine Crossings

NEXUS members have the opportunity for reporting to nearly 400 designated sites in Canada or the U.S. by calling CBP/CBSA between 30 minutes and 4 hours prior to arriving. Though the system is simplified, you’ll still need to provide the appropriate declarations and other specified information.

For those not familiar, essentially it’s possible to arrive in Canada or the U.S. by hundreds of different marine locations. You could take a boat from the U.S. into Canada or vice versa — because that boat doesn’t have to go through a specifically marked border crossing, it is essentially allowed to cross the border with the understanding that once it reaches land, the passengers onboard must declare themselves and their belongings.

NEXUS Land Border Crossings

NEXUS lanes can be found at these land border crossings :

  • Alexandria Bay, New York
  • Blaine, Washington (Pacific Highway and Peace Arch)
  • Buffalo, New York (Peace Bridge)
  • Detroit, Michigan (Ambassador Bridge and Detroit-Windsor Tunnel)
  • Highgate Springs, Vermont
  • Houlton, Maine
  • Niagara Falls, New York (Lewiston Bridge and Whirlpool Bridge)
  • Point Roberts, Washington
  • Port Huron, Michigan (Blue Water Bridge)
  • Sault Ste. Marie, Michigan (International Bridge)
  • Sumas, Washington

Entering Canada by Land

Participating Canadian land border crossing points usually have a single lane that is reserved solely for use by NEXUS members. Some border crossing points will designate a second NEXUS lane on an as-needed basis depending on the volume of entering traffic.

Vehicles are only allowed to utilize the NEXUS lane if each passenger (including children) has a valid NEXUS card. This is something that trips many travelers up and can get them into trouble.

Some drivers believe that because they hold a NEXUS card it allows them to use the expedited lanes, even though other passengers in the vehicle do not have clearance. But this can actually slow down your processing dramatically, as the vehicle will need to move to a regular lane so everyone inside can be screened.

If you’re traveling with other non-NEXUS passengers, here are your options:

  • Take 2 vehicles: one vehicle for NEXUS cardholders, and the other for non-NEXUS travelers
  • Take 1 vehicle, but go through the traditional non-NEXUS checkpoint

In addition, all passengers must not bring anything that requires a duty payment or special customs declaration — this would require you to go through the traditional lanes to officially declare them with an officer.

Bottom Line: Don’t use the NEXUS lanes unless every passenger in your vehicle has NEXUS and isn’t carrying anything they need to declare.

Entering the U.S. by Land (from Canada and Mexico)

NEXUS cards are valid at all RFID-ready lanes found at land crossings into the U.S. from Canada, and vice versa.

At the Mexican border, NEXUS members can use SENTRI lanes when they enter the U.S. via car, but they must be traveling in a registered and approved vehicle — you can’t be driving a rental car that’s not registered to your account. This is because the SENTRI program requires registration of vehicles, which involves thorough inspections by the CBP.

Whether travelers are in approved vehicles or not, NEXUS cards are always WHTI-compliant documents and can be utilized in all standard lanes entering the U.S. from Mexico as proof of citizenship and identity . In addition, pedestrians can utilize the dedicated SENTRI lines for accessing expedited entry at the San Ysidro border crossing from Tijuana to the U.S.

How Much Does NEXUS Cost?

Application fee (nonrefundable).

A $50 one-time fee will be required with your NEXUS application. It must be paid in full with your application submission via the Trusted Traveler Program System (credit card or electronic bank transfer).

Note that this fee is non-refundable even if your application is denied .

Paying for Membership

Frequent travelers will be accustomed to the reimbursement of fees with Global Entry or TSA PreCheck from premium credit cards . However, Chase is the only credit card issuer that will reimburse Nexus fees. Here are a few of the cards where you can find this coverage:

  • Chase Sapphire Reserve ®
  • United Quest℠ Card
  • United℠ Explorer Card
  • Aeroplan ® Credit Card

If approved for participation in NEXUS, you will receive a radio frequency identification (RFID) card for use when entering the U.S. or Canada at all designated NEXUS land, air, and marine ports of entry.

Activating Your NEXUS Card

Log in to your account on the Trusted Traveler Program website, and then click on “Activate Membership Card” at the bottom of the Program Membership section. You’ll need to enter information from your card to finalize the process.

How To Use Your NEXUS Card

Land Borders

To Enter Canada:

Use a designated NEXUS lane by stopping and holding your membership card directly in front of a card reader. Then, proceed to the inspection booth for your visual inspection. A border officer will specify whether you should proceed into Canada or enter the inspection area.

To Enter the U.S.:

In a designated NEXUS lane, stop and hold your membership card directly in front of a card reader. Then, head to the inspection booth for your visual inspection. You may proceed into the U.S. unless directed to an inspection area.

NEXUS members using air travel as their mode of transportation can enter Canada via the self-serve kiosks no matter where they’re coming from. For example, NEXUS members returning from overseas to Canada via Montréal are permitted to use a self-serve kiosk upon arrival in Montréal.

Use Global Entry kiosks within the customs area and follow the designated prompts on the screen. There is usually no wait for these kiosks — if there is, it usually moves pretty quickly.

Once you are finished answering the questions on the screen, scanning your fingerprints, and having your picture taken, you’ll get a printout to give to a CBP officer at the exit point. Then may ask simple questions about your visit abroad, though in most cases you can proceed beyond that point without any further inquiry.

A NEXUS Trusted Traveler card is a valid document in the U.S. under the Western Hemisphere Travel Initiative (WHTI). As such, it may be used on its own for reentering the country from Canada by air. NEXUS cards issued after September 2010 will be accepted as proof of citizenship, so a passport is no longer required.

In addition, NEXUS membership cards are acceptable proofs of identity for confirming citizenship upon entering Canada at any marine or land port of entry. This means that U.S. or Canadian citizens who are NEXUS members with valid membership cards aren’t required to carry additional documents (i.e., birth certificate or passport) for entering Canada by land or boat, even when using a non-NEXUS lane.

Hot Tip: A NEXUS membership card is also acceptable as a List B identity document for use on a form I-9 employment verification.

  • Have your NEXUS card ready
  • Select your language of choice
  • Insert your card into the document reader when prompted
  • Make sure it’s face up (picture side) and fully inserted
  • Leave your card in the reader until you are instructed to remove it
  • When you receive audio instructions that advise you to look in the mirror, use the arrows to adjust and ensure you can see both eyes
  • Looking into the mirror, move slightly back or forward until you see the circle is centered between your eyes and is changing from orange to green
  • Follow all on-screen instructions and answer all questions displayed on the monitor

It’s important to make sure you are answering all questions correctly — don’t glance over things too quickly. Read all the questions presented carefully; once you confirm your answers, it is essentially legally binding. If a customs officer finds something you didn’t report, it could cause issues with your processing.

A nonrefundable $25 fee will be charged for replacing any NEXUS card that is lost, damaged, or stolen.

In the event that you’re traveling with any person(s) into the U.S. or Canada who are not NEXUS members, you must use the regular lanes.

If everyone traveling with you (including children) is a member as well, then you can all proceed to the NEXUS lane.

Usually, NEXUS cardholders are screened faster than non-NEXUS cardholders when crossing U.S. and Canadian borders where NEXUS, SENTRI, and Ready lanes are available. However, you will still be subject to any/all standard customs and immigration checks, and you could still be chosen for a secondary screening.

While exact times vary based on the date and time you’re traveling, we’ve compared some average wait times at major border crossings, you’ll see that NEXUS can save you some significant time!

NEXUS is one of 3 travel programs offered to frequent travelers who cross the border between Canada and the U.S.

Thus, the program has no benefit to visitors from any country other than the U.S. and Canada . For example, it has no use entering the European Union, Australia, countries in South America, or Asia. You’d only want to apply for the NEXUS program if you frequently cross borders with immediate U.S. neighbors.

Most domestic pets are allowed to be taken through dedicated NEXUS lanes both at NEXUS kiosks and at land border crossings. However, birds and other prohibited animals aren’t allowed in any NEXUS lanes.

All NEXUS members must be in possession of their pet’s valid rabies vaccination certificate that has been dated and signed by a licensed veterinarian. This certificate must:

  • Clearly identify your animal by age, coloring, breed, sex, and any distinguishing marks
  • Include the name, serial number, and expiration date of the vaccine utilized. (You can obtain this from a veterinarian.)
  • The vaccination’s validity period (must not be expired)

Hot Tip:  Don’t miss this study on the best and worst U.S. airlines to fly with your pet . 

Other Pet Travel Facts:

  • Pet tags will not be accepted in lieu of certificates.
  • Kittens and puppies under 3 months of age don’t require rabies vaccination certificates, but proof of age is recommended. Usually, paperwork from a veterinarian suffices for this purpose. If you have questions on what type of paperwork can be used for this, speak with your animal’s medical professional.
  • Pets that are used for commercial purposes (like racehorses or breeding animals) are considered commercial importations and are not allowed in any NEXUS lanes.

If you’re bringing an animal with you that falls outside of these requirements and restrictions, you won’t be able to use the expedited NEXUS lanes and will need to speak with an officer.

Humans should also check that they don’t need a vaccination! Check out our in-depth guide on Travel Vaccinations and Travel Health for all the details. 

Certain items will be permitted when using NEXUS lanes, including:

  • Alcohol in an amount that is within a member’s personal entitlement (depends on how long you are visiting)
  • Tobacco products bearing the marking “Canada-Duty Paid”
  • Any gifts worth up to $60 each (entering into Canada) or up to $100 total (entering the U.S.)
  • Any reasonable amount of personal effects

Be very careful about what you’re reporting when you enter a checkpoint or kiosk. You may be asked if you’re carrying any food, which can include fruit, bags of chips, snacks, or other common household goodies. Even if you simply bought these in Canada or the U.S., ensure you report them fully.

This includes items you may have taken from an aircraft or lounge. Be sure you remember if you’ve taken something — many travelers unknowingly stick fruit or other food items in their backpack and forget about them, but later get caught at customs as dogs and other teams are trained to detect food items not declared.

When in doubt, declare. If you can’t remember whether you have something, but there’s a chance you do, report it — this way you’re not hiding anything. If you have food on you that isn’t reported and a customs officer finds it, this could be grounds for additional search — or possibly removal from any and all Trusted Traveler programs including NEXUS, Global Entry, and TSA PreCheck.

Hot Tip: You don’t want to have to fight this type of claim, so it’s better to be safe than sorry. It is extremely difficult to get your Trusted Traveler membership back once it has been revoked, and it is a very lengthy administrative process.

NEXUS actually includes Global Entry , though it’s important to talk about the differences between them so you can see what you’re applying for. Both programs are similar in premise, but the countries you can access are different.

Global Entry provides expedited pre-screened access only for entry into the U.S. , so it wouldn’t work for someone leaving the U.S. into Canada, for example. NEXUS includes expedited pre-screened access across both the Canadian and U.S. borders, which is why it requires approval from both governments.

About TSA PreCheck

For clarification, it’s important to briefly talk about TSA PreCheck and how it differs from the NEXUS program as well. PreCheck entitles travelers to bring liquids under 3oz. in their bag (without removing them), keep laptops in their bag, keep light jackets on as they walk through the metal detector, and keep shoes on.

Hot Tip: Remember that NEXUS gets you Global Entry which gets you PreCheck, so it’s an invaluable perk when using airport security facilities in the US.

PreCheck was launched in October 2011 and is currently available to many elite members of participating airlines’ frequent flyer programs, as well as members of Trusted Traveler programs (like NEXUS) who are U.S. citizens and flying on participating airlines. Active-duty military members are also eligible to use PreCheck.

Many airlines currently participate in the PreCheck program, and the TSA says it is working with other airlines to enroll them as well.

Eligible travelers will have their information embedded in a boarding pass barcode. However, even a traveler approved for PreCheck is subject to a random search and/or security screening.

Bottom Line: If you have NEXUS, you will receive TSA PreCheck benefits. But it doesn’t work both ways — if you only have TSA PreCheck, you will not have NEXUS benefits.

People who travel frequently overseas know just how difficult it gets to pass through customs upon arrival. NEXUS goes a long way toward lessening that pain while also dealing with an ever-expanding number of security risks. That’s why the U.S. government created the Global Entry and NEXUS programs for providing pre-approved clearance to travelers who are low-risk when entering the U.S.

If you travel between the U.S. and Canada often, this program could save you a tremendous amount of time.

Frequently Asked Questions

What is nexus.

NEXUS is a Trusted Traveler program between the United States and Canada. Travelers are screened by border agencies of both countries, and you are then given privileges to received expedited immigration processing when entering Canada or the United States. In the United States, you also receive Global Entry and TSA PreCheck.

How much does NEXUS cost?

NEXUS costs $50 to enroll, payable online with your application.

Is my NEXUS membership card a valid identification document?

Yes, your NEXUS membership card can be utilized in place of your passport under the Western Hemisphere Travel Initiative (WHTI). This includes when you fly between the U.S. and Canada. NEXUS conforms with the Global Entry program for expediting immigration and customs clearance, as well as TSA PreCheck for expediting airport security checks.

You can consider your membership card a valid legal document when applying for a passport or any other government service. It doesn’t replace a passport completely, but it does serve as a legal document should you need one.

As a Viajero Confiable program member, can I apply for a NEXUS membership?

Yes — since 2016, Mexico’s Viajero Confiable program members have been able to apply online for NEXUS membership.

The Viajero Confiable program is the NEXUS equivalent for access across the Mexico border, but it only works for traveling to Mexico (not for gaining entry back into the U.S.). It also does not come with TSA PreCheck.

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About James Larounis

James (Jamie) started The Forward Cabin blog to educate readers about points, miles, and loyalty programs. He’s spoken at Princeton University and The New York Times Travel Show and has been quoted in dozens of travel publications.

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What Is a Nexus Card and When Should You Use It?

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Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What is a Nexus card?

How much does a nexus card cost, who is nexus right for, who should skip the nexus card, how to get a nexus card, final thoughts on nexus cards.

A Nexus card is a form of identification that can be used instead of a passport or a permanent resident card when entering Canada or the U.S. To get a card, travelers will have to apply for Nexus, which is a Trusted Traveler Program similar to Global Entry and TSA PreCheck .

Those who are approved for a Nexus membership receive a Nexus card. The main difference between a Nexus card and U.S. passport is where each is accepted. Nexus cards are accepted at U.S. and Canada land borders, Canada's airports and U.S. airports with Canada preclearance locations. Alternatively, a passport can be used to travel across most international borders.

What is the Nexus card? Here’s what else you need to know about the Nexus card.

Nexus was created for low-risk, preapproved travelers to help speed up border crossings between Canada and the U.S. All Nexus members receive a Nexus card when their membership is approved. The card can be used when entering the U.S. or Canada.

As a Nexus member, you bypass the regular line of travelers and enter a special security/customs line when you arrive in either country. These lines are typically much shorter, and the process is much quicker.

Nexus also offers the benefits of Global Entry at no additional cost. Nexus members can use Global Entry kiosks when entering the U.S. and also have TSA PreCheck benefits.

In addition, the Nexus card can be used in place of a passport when traveling between the U.S. and Canada. Be aware that when traveling by air from Canada to the U.S., you can use your Nexus card at Canadian airports with a U.S. preclearance area only. If the airport doesn't have a U.S. preclearance area, you'll have to use your passport to access your Nexus benefits.

» Learn more: 4 key differences between a passport card and book

nexus disabled travel pass

Nexus membership costs $50 for five years, but the Nexus card is free with membership. There are several credit cards that reimburse the Nexus membership fee:

IHG® One Rewards Premier Credit Card

on Chase's website

Chase United Airlines Mileage Plus Credit Card

$0 intro for the first year, then $95 .

Global Entry, TSA PreCheck® or NEXUS Statement Credit of up to $100 every 4 years as reimbursement for the application fee charged to your card.

Statement credit of up to $100 as reimbursement when you charge the application fee for TSA PreCheck, Global Entry or NEXUS to the card. Available once every 4 years.

Up to $100 Global Entry, TSA Precheck or NEXUS fee credit.

Aeroplan® Credit Card .

IHG One Rewards Premier Business Credit Card .

Southwest® Rapid Rewards® Performance Business Credit Card .

United Quest℠ Card .

If you frequently travel between both countries, consider one of the cards above to get your membership fee reimbursed.

» Learn more: 8 credit cards that reimburse Nexus

Although Nexus and Global Entry share many features, the Nexus card might be a better option if you:

Travel frequently between the U.S. and Canada by both land and air.

Travel with children. Nexus is free for those younger than 18, while the $100 fee for Global Entry is the same for everyone, regardless of age.

Don’t have a travel rewards credit card that will reimburse the Global Entry membership fee . Nexus is half the price of Global Entry, so if you’re paying out of pocket, Nexus can save you some cash.

» Learn more: Global Entry vs. Nexus

The main reason you might want to pass on the Nexus card is because the final step in the application process is an in-person interview. These interviews occur at a handful of places only, including select U.S.-Canada land border crossings and airports in Canada.

If you'll have a difficult time making it to one of these locations, the Nexus card might not be a good choice for you.

» Learn more: What is Global Entry and how do I get it?

Nexus membership is open to citizens and permanent residents of both Canada and the U.S., as well as Mexican nationals who are members of Mexico’s trusted traveler program, Viajero Confiable.

To get your application approved, you need to prove that you’re a low-risk traveler. This step includes verifying that you:

Haven't been convicted of a crime.

Have no outstanding warrants.

Aren't subject to an ongoing investigation by a law enforcement agency.

Haven't violated customs, immigration or agriculture-related laws.

Both the U.S. and Canada need to approve your application. Once it's approved, you'll set up an appointment for an in-person interview, which can be held at border crossings in Canada and the U.S., as well as Canadian airports.

Consider scheduling your interview at a smaller location, as these tend to be less booked.

The Nexus card is a great option for people who travel frequently between the U.S. and Canada. In addition to offering the same benefits as Global Entry, the Nexus card is less expensive and can be used for both air and vehicle travel between the two countries.

However, the application process includes an in-person interview. If it would be a challenge for you to get to one of the limited interview locations, you may want to skip the Nexus card and apply for Global Entry.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

Chase Freedom Unlimited Credit Card

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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Home Information Concessionary travel

Concessionary travel

Page contents:

There are a number of ways to travel across the country, across the North East and in Newcastle. Here we draw attention to all the options available.

Am I eligible for a Concessionary Travel Pass?

You are eligible for an English National Concessionary travel pass, also known as a free bus pass, once you reach your 66th birthday. It is free for your first year.

Individuals with certain disabilities can also get an English National Concessionary travel pass. To check if you’re eligible visit newcastle.gov.uk .

Where can I use my bus pass?

With an English National Concessionary Travel Pass you can travel for free on:

  • any Tyne and Wear bus from 9.30am weekdays, and all day at weekends and on public holidays
  • for 60p on the Shields Ferry from 9.30am Monday to Friday, all day at weekends and on public holidays
  • for 50p on Northern Rail services between Newcastle and Metrocentre/Blaydon, from 9.30am Monday to Friday and all day at weekends and on public holidays
  • any local bus in England (including all major cities) between 9.30am to11.00pm weekdays, and all day at weekends and on public holidays

For further information contact Nexus .

How to apply for a free bus pass

You can apply for your English National Concessionary travel pass up to 28 days before you become eligible. It is worth doing this as it may take 28 days for your to receive it. You can either:

  • apply for the first time online (older or disabled people)
  • renew or request a replacement online (older or disabled people )

Travel shops are now closed.   The application form to apply for the first time or renew is available to download .  You will need a photo. You can ask for help or a postal form by telephone: 0191 202 0747.

Updating your Concessionary Travel Pass

If your English National Concessionary Travel Pass is about to expire you can renew it on the month that it’s due to expire or the month before that. You don’t need to send off your old pass.

If your details have changed, such as your address or name,  you need to inform Nexus . 

Lost your Concessionary Travel Pass?

If you think that you have lost your concessionary travel pass whilst using public transport, contact the appropriate operator. This will either be

Go North East

Your pass may have been handed in to the driver. If you are unsure which operator’s service you can check on Traveline or contact Nexus .

If your pass has not been found you will need to apply for a new English National Concessionary Travel Pass at a cost of £5.

Is your Concessionary Bus Pass valid?

Ticket machines on local bus services now tell you if your Concessionary Travel Pass is not valid for travel.

Why would your pass be cancelled?

  • if you informed your card issuer that your pass is lost or stolen.
  • if your pass is being used fraudulently by someone other than you the pass holder.
  • if you are no longer entitled to concessionary travel.

What happens if the ticket machine says your pass has been cancelled?

  • if your pass is not valid you are not entitled to free concessionary travel
  • the driver will tell you that your pass is not valid. You will be asked to pay the normal adult fare. If you don’t want to pay the fare you can’t travel.
  • contact your card issuer using the phone number shown on the back of your pass as soon as you are able to arrange for a new pass to be issued.

If you have more than one pass how do you know which one is valid? If you have more than one pass, use the pass with the longest expiry date. Other passes with an earlier date will have been cancelled and will not be valid for travel.

For more details call the phone number on the back of your pass.

Free bus travel for companions

A Companion Card lets you take someone with you free of charge when you travel on buses in Tyne and Wear, County Durham, Northumberland and Darlington. It’s available to residents of Tyne and Wear who receive certain allowances and are not able to travel without a companion.

Metro Gold Card from Tyne and Wear Metro

If you have an English National Concessionary travel pass, you can apply for a Metro Gold Card . This gives you unlimited travel on Tyne and Wear Metro, on Northern Rail services between Newcastle and Sunderland and also the Shields Ferry.

The Gold card offer can be used all day at weekends and on public holidays and weekdays after 9.30 am. This is known as ‘off peak’. If you have a hospital appointment you can use your pass before 9.30 am if you carry and show your hospital letter. During July and August and between Christmas and New Year, you can travel before 9.30 am.

The card costs £12 a year if you live in Tyne and Wear or £24 if you live outside Tyne and Wear. Your Gold card will be loaded onto your English National Concessionary Travel Pass.  You can do this at a Metro station ticket machine.

For further information, including how to apply contact  Nexus .

You can renew your Gold Card up to 7 days before your current pass expires.  To check the expiry date touch your CT Pass on the orange reader at a Metro station. Or, if you have an NFC (near field communication) enabled smartphone, install their Pop card checker app and check your expiry date using your phone. Visit Google Play and search for Pop card checker.

Lost your Metro Gold Card?

If you have lost your Metro Gold Card with your Concessionary Travel Pass on it you will need to report it to Nexus as soon as possible. You will then need to purchase a new Metro Gold Card from your local travel shop.

Concessionary Ferry Fares

You can get discounted fares on the Shields Ferry with your English National Concessionary Travel Card if you live in Tyne and Wear. Pay 60p single from 9.30am Monday to Friday, all day at weekends and on public holidays.

If you have a Metro Gold Card, you can travel for free on the Shields Ferry from 9.30am Monday to Friday, all day at weekends, on public holidays and throughout July and August.

For more information about concessionary ferry fares visit Nexus.org.uk

Reduced cost Metro travel

Tyne and Wear Metro offer some cheaper ways to travel

Metro families offer: Up to three children aged 11 and under can now travel free on Metro with a fare-paying adult. This includes someone with a Gold Card.

Under 16 year olds: can get discounted travel on the metro with a POP card

Day tickets: for unlimited travel

Senior Railcard

The Senior Railcard is available to anyone aged 60 years old or over and will save you 1/3 of the cost of most rail fares to almost anywhere in Great Britain, including certain fares on various rail or sea journeys.

A one year railcard costs £30 and a three year card costs £70.

To apply, you can get an application form from railway station ticket offices or a National Rail-licensed Travel Agent. The completed form needs to be handed in together with proof of your age, such as your Birth Certificate, Passport or Driving Licence.

You can also purchase or renew your Senior Railcard online or over the phone. You will need proof of your age/identity, so have your Birth Certificate, Passport or Driving Licence to hand when you call. You can’t apply for a Senior Railcard by post.

As well as making savings on rail fares, the Senior Railcard also entitles you to other special offers, such as on London theatre tickets.

Disabled Person’s Railcard

The Disabled Person’s Railcard is available to disabled people and provides 1/3 off most rail fares across Britain for you and a companion. You can apply on their website or download an application form to return in the post.

Other useful railcards

  • Veterans Railcard for those who have served for at least one day or more in Her Majesty’s Armed Forces (Regular or Reserve). Merchant Mariners who have seen duty on legally defined military operations are also eligible.
  • 16-25 Railcard for anyone aged 16 to 25, or in full time study.
  • 26-30 Railcard   for anyone aged 26 to 30.
  • Family & Friends Railcard   for anyone travelling with one child, or more.
  • Two Together Railcard  for two named adults travelling together.
  • Network Railcard   for travel in the South East of England
  • 16-17 Saver   for anyone aged 16 or 17.

Other Useful Information

  • Day Trips and Visits article on Information Now 
  • The Elders Council of Newcastle publish EC Rider , a Summer Outings leaflet with ideas and tips on days out using your concessionary travel pass.
  • North East and Cumbria Hubs Mobility Advice Service   offer free advice on using public transport and and alternate travel options.

Last updated: November 10, 2023

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Useful organisations

Website: arrivabus.co.uk

Tel: 0344 800 4411

Address: ARRIVA North East Ltd , NE2 1QS

Email: [email protected]

Website: disabledpersons-railcard.co.uk

Tel: 0345 605 0525

Address: Disabled Persons Railcard Office , DD11 9AN

Elders Council of Newcastle (Older People’s Forum)

Website: elderscouncil.org.uk

Tel: 0191 208 2701

Address: The Elders Council of Newcastle , NE4 5PL

Website: gonortheast.co.uk/services

Tel: 0191 420 5050

Address: Go North East , NE8 1BR

Website: nexus.org.uk

Tel: 0191 203 3333

Helpline: 0191 20 20 747

North East and Cumbria Hubs Mobility Advice Service

Website: cntw.nhs.uk/nedm

Tel: 07816 129 405

Helpline: 0191 287 5090

Address: Walkergate Park Hospital , NE6 4 UD

Website: senior-railcard.co.uk

Tel: 0345 3000 250

Address: National Railcards , LE65 9FA

Stagecoach North East – Customer Services

Website: stagecoachbus.com

Tel: 0191 566 0231

Address: Stagecoach North East , SR5 1AQ

Website: traveline.info

Tel: 0871 200 22 33

Address: Customer Services Traveline Information Ltd , WC2A 1QS

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Nexus Concessionary Travel Passes - Disabled Children

If you are disabled, live in Tyne and Wear and have a Concessionary Travel Pass, you can travel on buses in Tyne and Wear for free. To qualify for a Concessionary Travel pass, your child has to be initially assessed by Children’s Services.

If your child is eligible for a Concessionary Pass you will be given a Confirmation of Eligibility form to allow you to obtain, via post, a pass from the Concessionary Travel Bureau at Nexus’ Head Office.

To find out about eligibility criteria and what documentation you will need to bring with you, contact the Children’s Disability Service on 0191 566 2190

For more information contact your Concessionary Travel Bureau at Nexus on: 0191 203 3434, pick up a leaflet at any Nexus Travelshop or visit the website at: www.nexus.org.uk/concessions/disabled-children

Please note: Metro journeys are not covered by the Concessionary Travel Pass. For metro journeys you would need to purchase an annual metro Gold Card which costs £25 per year if you live in Tyne and Wear.

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nexus disabled travel pass

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Apply for a disabled person's bus pass

Contact your local council to find out who issues disabled bus passes in your area as part of the English National Concessionary Travel Scheme. You’re eligible for a disabled person’s pass if you live in England and are ‘eligible disabled’.

Find a postcode on Royal Mail's postcode finder

What you need to know

  • Available in England only

Get more information about a disabled person’s bus pass in:

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  • Trusted Traveler Programs

NEXUS Cards

If you are approved to participate in NEXUS, you will receive a membership identification card to use when entering Canada or the United States at all designated NEXUS air, land and marine ports of entry.

Remember to always travel with your passport and/or proof of permanent residence in case you are required to prove your citizenship or permanent residence status.

There is a non-refundable $25 (USD) fee to replace a NEXUS card that is damaged, lost or stolen.

Activating Your NEXUS Card

To activate your card, log into your TTP account.  After you sign in, click on the “Activate Membership Card” button under the Program Membership(s) section on the Homepage.

Using Your NEXUS Card

Land borders, entering canada.

  • Use the designated NEXUS lane. Stop and hold your membership card in front of the proximity card reader.
  • Proceed to the inspection booth for a visual inspection. The border officer will indicate whether you are to enter the inspection area or proceed into Canada.
  • If you are using a lane with a NEXUS eGate, you won’t be processed by a border officer inside the inspection booth. Instead, you will be processed by an officer inside the CBSA office. The officer will use a video camera for the visual inspection and an intercom to communicate with you. The officer will either direct you to enter Canada or proceed to an inspection area.

Note: You must be a NEXUS member to use the Whirlpool-Rapids Bridge between Niagara Falls, Ontario and Niagara Falls, New York. Refer to the U.S. Niagara Falls Bridge Commission website for more information.

Entering the United States

  • Use the designated NEXUS lane.  Stop and hold your membership card in front of the card reader.
  • Proceed to the inspection booth for a visual inspection. Unless you are directed to an inspection area, you may proceed into the United States.

You may use facial verification NEXUS kiosks or eGates to enter Canada from anywhere in the world. You may use the NEXUS kiosk with up to 4 other members. The process for using a NEXUS eGate is the same as for the NEXUS kiosk, except eGates process travelers one at a time. You may only use the NEXUS eGate if you are 16 years of age or older.

When using the NEXUS kiosk or eGate, you will be prompted to:

  • Select your language of choice
  • indicate the number of travelers in your party (kiosk only)
  • scan or tap your NEXUS card
  • confirm your identity and personal information
  • have your photo taken to confirm your identity
  • collect your receipt

After collecting your receipt, you may go to the baggage claim. If you have something to declare, you must declare it to an officer after using the kiosk or eGate. If the NEXUS kiosk or eGate can’t verify your identity, the kiosk will direct you to see an officer to have your identity verified.

All NEXUS members can enjoy the benefits of Global Entry at no additional cost through using the Global Entry kiosks/portals for entry at participating airports.

When using the Global Entry kiosks/portals in Canada Preclearance locations you can use your passport, U.S. Lawful Permanent Resident card, or NEXUS card. You cannot use your NEXUS card at Global Entry kiosks/portals outside of Canadian Preclearance locations. At all other ports, you will need to use your passport or U.S. Lawful Permanent Resident card. 

If you are traveling with persons into Canada or the United States that are not NEXUS members, you must use the regular lanes.

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  • Concessionary travel

Residents who are disabled (over 16)

If you are over 16 and physically disabled you may be eligible for reduced or free travel on public transport in the borough.

You can make a first time application with Gateshead Council by contacting our Customer Service Team on 0191 433 3000 or  download one here (PDF) [204KB] (opens new window) . 

Visit the Nexus website (opens new window) for more information about concessionary travel for disabled residents

Residents aged over 60

Passes for older people and renewals of a current pass will be handled by Nexus. 

The Government has changed the age at which people become eligible for a travel pass and people no longer receive a free bus pass on their 60th birthday.

Instead both men and women become eligible in line with the rise in the age at which women become eligible for a state pension. 

Visit the Nexus website (opens new window) for more information about concessionary travel for older residents.

Contact Adult Social Care

There are many ways to contact the adult social care team, both online and over the phone.

We encourage people who can contact us online to do so, as it helps to free up phone lines for emergencies or for those who don't have access to or the skills to use computers.

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Travel passes.

A lot of travel passes can get you access to discounts and help you with travel costs for bus passes, metro cards and more.

Local travel passes

A lot of travel passes can get you access to discounts and help you with travel costs.

Nexus and National Rail have a range of travel passes which offer support for disabled, carers and an older people including Metro Gold Cards, bus passes, companion cards and taxicards.

Go North East also has travel schemes available for young people to help with travel costs, as well as smart cards which are available to everyone.

See below for a list of local travel passes:

  • Blue Badge Scheme
  • Bus passes for disabled adults
  • Nexus: Bus passes for disabled children
  • Nexus: Concessionary travel for older people
  • Nexus: Companion Card
  • Nexus: Metro Gold Card
  • Nexus: Taxicard
  • Disabled Persons Railcard
  • Go North East: 5 to 25
  • Go North East: Smart card
  • Stagecoach: Under 19
  • Network One travel tickets

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IMAGES

  1. Disabled adults

    nexus disabled travel pass

  2. Apply for a disabled person's bus pass

    nexus disabled travel pass

  3. Everything You Need to Know About Getting a NEXUS Pass

    nexus disabled travel pass

  4. Nexus Pass for Children

    nexus disabled travel pass

  5. NEXUS Card: Expedite Your Travel Across US and Canada

    nexus disabled travel pass

  6. NEXUS Trusted Traveler Program

    nexus disabled travel pass

VIDEO

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  4. Tip: Pick up a disability map at Disneyland and Disney World #disabled #disability #chronicillness #

  5. Understanding Airline Rights for Disabled Passengers

  6. Navigating Disabled Travel

COMMENTS

  1. Disabled adults

    Downloads. Application form for a CT Pass for Tyne and Wear residents who are disabled. GP confirmation form. CT Pass renewal information. Does your Concessionary Travel Pass for people with disabilities expire on 31 March 2023?

  2. How to Apply

    NEXUS is designed to expedite the border clearance process for low-risk, approved travelers into Canada and the United States. By paying one fee, NEXUS members have crossing privileges at air, land, and marine ports of entry that support the program. U.S. Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA) are cooperating in this joint venture to simplify border ...

  3. How To Renew Your NEXUS Membership

    Submit an application and go through a registration process; Satisfy the eligibility criteria; Be admissible in Canada and the United States; and. Pass risk assessments by both countries. A member should use the Trusted Travelers Programs (TTP) website to apply for NEXUS. The application-processing fee of $50 (USD) is non-refundable per applicant.

  4. NEXUS Eligibility

    NEXUS Eligibility. Are You Eligible? U.S. citizens, U.S. lawful permanent residents, Canadian citizens, Canadian lawful permanent residents and Mexican nationals who are members of Mexico's trusted traveller program, Viajero Confiable are eligible to apply for membership in the U.S./Canada NEXUS program. If you are under the age of 18, you ...

  5. NEXUS Trusted Traveler Program

    Step #1: Create your Trusted Traveler Program (TTP) account. Step #2: Logging in to your TTP account, you can then complete your application and pay your $50 fee, which is non-refundable and required with all completed applications. After acceptance of your completed application with the required fee, CBP reviews your application.

  6. Official Trusted Traveler Program Website

    The Trusted Traveler Programs (Global Entry, TSA PreCheck ®, SENTRI, NEXUS, and FAST) are risk-based programs to facilitate the entry of pre-approved travelers.All applicants are vetted to ensure that they meet the qualifications for the program to which they are applying. Receiving a "Best Match" or program recommendation based on eligibility or travel habits does not guarantee acceptance ...

  7. PDF Concessionary Travel Pass application form

    Concessionary Travel Pass application form Tyne and Wear residents who are disabled ayment Replacement card Paid ... Nexus is required by law to participate in the National Fraud Initiative's data matching exercise to assist in the prevention and detection of fraud. This includes supplying data about CT Pass holders to the Audit Commission.

  8. Concessionary travel for older or disabled people

    Download and complete the concessionary travel application form. Post the form to: Adult Social Care, Westgate Community College, West Road, Newcastle upon Tyne, NE4 9LU. Email: [email protected]. Phone: 0191 278 8100. Fax: 0191 278 8188.

  9. Nexus Card: What You Need to Know

    The Nexus card is a great option for people who travel frequently between the U.S. and Canada. In addition to offering the same benefits as Global Entry, the Nexus card is less expensive and can ...

  10. NEXUS

    The NEXUS program allows pre-screened travelers expedited processing when entering the United States and Canada. Program members use dedicated processing lanes at designated northern border ports of entry, NEXUS kiosks when entering Canada by air and Global Entry kiosks when entering the United States via Canadian Preclearance airports. NEXUS members also receive expedited processing at marine ...

  11. Concessionary travel

    With an English National Concessionary Travel Pass you can travel for free on: any Tyne and Wear bus from 9.30am weekdays, and all day at weekends and on public holidays. for 60p on the Shields Ferry from 9.30am Monday to Friday, all day at weekends and on public holidays. for 50p on Northern Rail services between Newcastle and Metrocentre ...

  12. Nexus Concessionary Travel Passes

    To qualify for a Concessionary Travel pass, your child has to be initially assessed by Children's Services. If your child is eligible for a Concessionary Pass you will be given a Confirmation of Eligibility form to allow you to obtain, via post, a pass from the Concessionary Travel Bureau at Nexus' Head Office.

  13. Apply for a disabled person's bus pass

    Apply for a disabled person's bus pass. Contact your local council to find out who issues disabled bus passes in your area as part of the English National Concessionary Travel Scheme. You're ...

  14. Concessionary Bus Travel

    Holders of Nexus "All Day" disabled concessionary travel passes can travel free before 9.30am as long as the journey begins within Tyne and Wear. Holders of Nexus concessionary travel passes who can show a valid hospital appointment card or letter can travel free with a concessionary pass before 9.30am on the day of the appointment.

  15. NEXUS Cards

    You may only use the NEXUS eGate if you are 16 years of age or older. When using the NEXUS kiosk or eGate, you will be prompted to: Select your language of choice. indicate the number of travelers in your party (kiosk only) scan or tap your NEXUS card. confirm your identity and personal information. have your photo taken to confirm your identity.

  16. PDF Concessionary Travel Permit Application form for disabled people Tyne

    Tyne & Wear Passenger Transport Authority and NEXUS provide travel concessions to children and adults under state pensionable age, with disabilities, who are permanent residents in Tyne & Wear. This application form is only for people who live permanently in Newcastle. If you live somewhere else then please contact your own local authority.

  17. Concessionary travel

    Visit the Nexus website (opens new window) for more information about concessionary travel for disabled residents. Residents aged over 60. Passes for older people and renewals of a current pass will be handled by Nexus.

  18. Travel passes

    Overview. A lot of travel passes can get you access to discounts and help you with travel costs. Nexus and National Rail have a range of travel passes which offer support for disabled, carers and an older people including Metro Gold Cards, bus passes, companion cards and taxicards. Go North East also has travel schemes available for young ...

  19. Concessionary bus fare

    If you have an English National Card (a Concessionary Travel Pass issued outside Tyne and Wear), you can travel free of charge on buses in Tyne and Wear from 9.30am-11.00pm Monday to Friday and all day at weekends and Bank Holidays. Only Companion Cards issued by Tyne and Wear, Northumberland, County Durham or Darlington are valid on bus in ...