how to clear browser history safari iphone

Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch

Learn how to delete your history, cookies, and cache in Settings.

Delete history, cache, and cookies

Clear cookies and cache, but keep your history, delete a website from your history, block cookies, use content blockers.

Go to Settings > Safari.

Tap Clear History and Website Data.

Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.

When there's no history or website data to clear, the button to clear it turns gray. The button might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time .

To visit sites without leaving a history, turn Private Browsing on .

Go to Settings > Safari > Advanced > Website Data.

Tap Remove All Website Data.

When there's no website data to clear, the button to clear it turns gray. The button might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time .

Open the Safari app.

Tap the Edit button, then select the website or websites that you want to delete from your history.

Tap the Delete button.

A cookie is a piece of data that a site puts on your device so that site can remember you when you visit again.

To block cookies:

Go to Settings > Safari > Advanced.

Turn on Block All Cookies.

If you block cookies, some web pages might not work. Here are some examples:

You will likely not be able to sign in to a site even when using your correct username and password.

You might see a message that cookies are required or that your browser's cookies are off.

Some features on a site might not work.

Content blockers are third-party apps and extensions that let Safari block cookies, images, resources, pop-ups, and other content.

To get a content blocker:

Download a content blocking app from the App Store.

Tap Settings > Safari > Extensions.

Tap to turn on a listed content blocker.

You can use more than one content blocker. If you need help, contact the app developer .

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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How to clear the cache on your iPhone (and why you should)

How many tabs are open on your mobile browser right now? Go ahead, check -- you might be surprised by what you find.

Americans spend over five hours a day on their smartphones. That's over five hours of your phone potentially accessing, retrieving, and saving cache and cookies, which can negatively impact your iPhone's storage space .

What is cache?

Cache is the temporary storage of some data, like parts of a website from the last time you visited it, for example. Browser cache is content from a website that is stored on your phone during a browser session to help the browser execute faster the next time you visit that page.

Also:  How to clear Google search cache on Android

Cache data can slow down your phone's overall browsing performance, however, since it takes up storage space on your device, so it's good to clear it out regularly. In this article, we mainly focus on clearing web browser cache on an iPhone, but you should know that other types of cache include mobile app cache and CPU cache.

How to clear cache on iPhone

What you'll need: Everything you need to clear your browser cache is within the iPhone's settings app or the Safari app, so grab your iPhone to get started.

Keep in mind that clearing the cache can clear private data, which can close all open tabs in Safari. This is also likely to log you out of all your websites, prompting you to sign in again the next time you open them. 

How do I clear the cache from Chrome on iPhone?

If Google Chrome is your preferred browser, it may have a substantial amount of data stored on your device, which could also slow down performance. 

To clear the cache in Chrome, open the Google Chrome app and follow these steps:

• Tap  Settings .
• Go to  Privacy and Security .
• Select  Clear Browsing Data .
• Select the time from which to delete the data (if you want to delete all your browsing history, choose All Time ).
• Go through the items you'd like to delete, like your Browsing History, Cookies and Site Data, Cached Images and Files, Saved Passwords , and Autofill Data.
• Confirm by tapping  Clear Browsing Data  at the bottom of the screen.
• Tap Done when you've deleted the Chrome cache.

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Clearing the browsing and cache data in Google Chrome doesn't close all open tabs, but it will refresh each tab and log you out of websites. Once you tap on one of the tabs you want to access, you'll have to log back in.

How can I browse on Safari without history?

If you're learning how to clear cache on an iPhone, you may also be wondering if there's a way to use Safari without saving any browsing history. You can turn on Private Browsing by following these steps:

• Open  Safari .
• Tap on  Tabs .
• Choose Private .

You can also enable private browsing by going to your iPhone Settings, finding Safari, and toggling on the private option. 

How do I clear my app cache on my iPhone?

To clear the app cache from your iPhone Settings app, you can either delete the app and reinstall it, offload it, or try to clear the cache from within the app. Unfortunately, iOS apps don't have consistent settings across the board that would allow you to clear the cache of every app.

Also: Apple warns: Don't put your wet iPhone in rice. Do this instead

Apps like TikTok and CapCut, for example, have options to Clear Cache within their respective settings. Amazon lets users delete their browsing history, while the Reddit app can clear local history. It all depends on what the app's settings let you do. 

Is "clear cache" the same as offloading?

Not exactly, though app offloading can help if your phone is slowed down by low storage. To offload an app  means to uninstall an app without deleting any documents or data associated with it. 

Also: Apple secures iMessage against threats from the future

To offload an app, go to  Settings , then  General , choose  iPhone Storage  and select the app to offload, then tap  Offload App . If you ever download it again, you'll pick up where you left off for that app.

Are cookies and cache the same thing?

Cookies and cache are not the same. Cookies are data files that websites send to your phone, including things like saved passwords to keep you logged into an account or even the website preferences from the previous time you visited. 

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Though they do sound harmless, cookies can also track how you browse the internet. They monitor patterns in your browsing and search history, even seeing what you clicked on or what your mouse hovered over. Ever made an innocuous search on Amazon only to find ads for it on all the apps you use? Cookies likely made that possible.

Can I block cookies on my iPhone?

While you can block cookies on Safari, the ranks are divided on whether you should. Blocking cookies entirely means that websites won't be able to get information from you, but it also means that some websites may not even work correctly on your browser. A lot of users actually enjoy a more personalized browsing experience, so cookies are a good thing for them.

 If you'd like to block cookies in Safari, follow these steps:

• Go to  Settings  and select  Safari .
• Tap on the toggle next to  Block All Cookies .

There are also third-party extensions that help you block cookies and trackers in Google Chrome, like Ghostery and Disconnect .

How do I check iPhone storage?

On an iPhone, Settings can show you what's taking up most of your media storage, like photos, videos, and music. You can also see what each particular app's storage consumption is, which includes temporary data. To view the details of your iPhone's storage space, follow these steps:

• Go to the iPhone Settings .
• Tap on General .
• Select iPhone Storage .
• Scroll through to find the app you're looking for.
• Tap on the app to view storage status and options.

Unfortunately, you can't clear your iPhone cache for third-party apps by going into your Settings app, but this gives you a visual of your iPhone's storage and the option to delete or offload apps.

Also: Here's the fastest way to declutter your iPhone and free up Gigabytes of space

When you look at your device's storage space, you'll probably see recommended steps you can take to optimize your iPhone's storage, like offloading unused apps.

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How to Clear Your Browser’s Cache, and Why You Should

Every web browser has what's called a cache: a temporary storage space for web pages that syncs online content to your computer or mobile device. This syncing is designed to help websites load up faster and put less strain on your internet bandwidth.

It's a good idea, and it works well most of the time, which is why every browser does it. However, it can cause problems. By its very nature, cached content can fall out of date. Browsers will try to ensure this doesn't happen, but it can, and that might mean you're looking at information, links, and images that are no longer accurate or relevant.

What's more, discrepancies between cached content and what's actually on the internet can also cause all kinds of weird bugs, like pages not loading properly or web apps not functioning.

Cached content can also represent a security vulnerability. Data stored on your computer about the websites you've visited can tell a story of your online activity—and while it would require physical access to your computer and a skilled hacker to find it, it's a possibility.

For all these reasons, you might want to regularly clear out cached pages. Clearing the cache effectively resets the browser's relationship to the webpage, and it can often fix problems with a site.

Note that cached files are different than cookies . Cookies are bits of information saved by websites that tell them details about who you are and where you're located—so you don't have to log in every time you visit Gmail, for example. The cache holds different information, like images and page furniture.

There are reasons to clear your browser's cookies too, but we're going to focus on the cache here. This is how to do the job no matter what browser you're using.

Google Chrome

Clearing the cache in Google Chrome.

In Chrome on the desktop, click the three dots (top right), then Settings . Open up the Privacy and security tab, click Clear browsing data , and then select Cached images and files under the Basic tab.

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The drop-down menu up at the top lets you choose the time range for the cache clear out—anything from the last hour to all time. (You'll be shown how much data is in the cache in each case.) When you're ready, click Clear data to confirm the action.

It's a similar process if you're using Chrome for Android or iOS. Tap the three dots (top right on Android, bottom right on iOS), then Settings and Privacy and security . Choose Clear browsing data to find the Cached images and files option.

Mozilla Firefox

Emptying the cache in Firefox takes a couple of clicks.

Over on Firefox for the desktop, click the menu button (three horizontal lines, top right), then choose Settings . The options you need can be found on the Privacy & Security tab by clicking on Clear Data .

The next tab shows you how much data is stored in the cache, which here is referred to as Cached Web Content . Make sure this checkbox is selected, then click Clear to wipe everything currently in the cache.

With Firefox on mobile, the menu button is the three dots up in the top right corner (Android) or the three lines in the bottom right corner (iOS). Tap this button and Settings , then Delete browsing data (Android) or Data Management (iOS) to clear the cache.

Microsoft Edge

Edge will tell you how much data is in the cache.

If Edge is your browser of choice, on the desktop you click the three dots (top right), then Settings , and then open up the Privacy, search, and services tab. Click Choose what to clear next to Clear browsing data now .

Make sure the option for Cached images and files is checked on the next dialog, and choose the time range you want covered in the drop-down menu (from Last hour to All time ). Click Clear now to confirm and empty the cache.

If you're using Edge on Android or iOS, tap the three horizontal lines in the bottom right corner, then Settings , then Privacy and security , and Clear browsing data . You'll see the Cached images and files checkbox on the next screen.

Apple Safari

Safari deals with the cache and cookies together.

When it comes to Safari on macOS, you don't get quite as much control: Cached data and cookies are combined together in one pile, so you have to clear both or neither. Pick Settings from the Safari menu, open the Privacy tab, and click Manage Website Data .

All of the sites that have stored data on your computer are listed, together with the type of data—cache, cookies, or both. Select a website and click Remove to delete the data for that website; to wipe all local data from all websites, click Remove All .

For Safari on iOS and iPadOS, open the main Settings screen, then tap Safari , Advanced , and Website Data . Tap Remove All Website Data to erase everything, or choose Edit then tap the red delete button next to a site to wipe the cookies and cache for that specific site.

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Have another questions? Search below…

Clearing Cache & Cookies on an iOS Device (iPhone/iPod/iPad):

iOS 13 or later :

• To clear your history and cookies, go to Settings then find and tap on Safari
• Tap Clear History and Website Data and confirm this (clearing your history, cookies, and browsing data from Safari won't change your AutoFill information).
• [Advanced] To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

Clearing Cache & Cookies on an Android Device with Chrome 90 or higher :

• On your Android phone or tablet, open the Chrome app Chrome (red / yellow / green circle with blue in center).
• At the top right, tap More More.
• Tap History and then Clear browsing data.
• At the top, choose a time range (All Time is recommmended) 
• Next to "Cookies and site data" and "Cached images and files," check the boxes.
• Tap Clear data
• Tap Clear to confirm
• Open the Default Browser
• Click on Menu (3 horizontal lines buttom right corner)
• Tap History
• Tap the 3 vertical dots at top right corner
• Select Clear History

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Breaking news, how to erase your embarrassing search history across the internet.

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If you feel comfortable with someone else looking through your search history, raise your hand.

Yeah, I didn’t think so.

Sometimes it’s as innocent as shopping for a gift and not wanting to give away the secret.

Pro tip: Use incognito mode so you don’t get many ads showing precisely what you ordered.

Perhaps you looked up a medical symptom or condition.

You’re entitled to privacy there, too.

Wonder what you share with Amazon if you use its new health clinic? I researched it all for you.

If you’re not already in the habit of occasionally wiping out your search history, you should.

Facebook remembers a whole lot , including your search history. To keep some semblance of privacy on the site and app, follow the steps below to clear your Facebook search history on your computer:

• Log in to Facebook on your browser and tap your profile picture. 
• Select Settings & Privacy > Activity Log . 
• Click the Logged Actions and Other Activity option > Search History .
• Choose Clear Searches .

Are you feeling choose?

You can delete single search history items instead of your entire history simultaneously.

Click on the three dots to the right of each search in the history list and tap Delete .

A menu will appear to confirm. Hit Delete again. 

Keep going: Wonder how Facebook knows so much? Hint: It doesn’t even need to listen to your convos.

The search box on Twitter can help you find profiles you look for often, but maybe you don’t want anyone stumbling across that list. No judgment here.

On your computer:

• On a web browser and log in to your Twitter account.
• Click the Search Twitter bar in the top right corner to see a list of your recent searches.
• Tap the X next to individual searches to delete them one at a time.
• You can also click Clear all at the top of the menu. 
• Tap Clear on the menu that pops up to confirm.

On your phone:

• Open the Twitter app and tap the magnifying glass at the bottom. 
• Next, tap the Search Twitter bar at the top, then tap the X in the circle to the right of Recent searches .
• Tap Clear to erase them all.

Our final social media stop: Instagram. Anyone with access to your phone and the app can see who you are looking up. To clear that info out:

• Open the Instagram app. Select the circular profile photo in the bottom right corner.
• Tap the three-line icon at the top right. 
• Tap Your activity > Recent searches .
• Tap Clear all , then tap Clear all again to confirm.

Google Chrome

Social media search history spills the beans on what profiles you were looking for. There’s a lot more in your browser search history. 

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The good thing about syncing your account across your computer and phone means if you clear your searches in one spot, they’re gone everywhere.

Just be sure all your devices are signed into the same Google account to do that for Chrome.

• Open Google Chrome on your computer. Click the three-dot menu in the upper right.
• Mouse over the History menu, then click the History option at the top.
• To delete one by one, click the box to the left, then Delete at the top right of the screen. Select Remove to confirm.

Shortcut: You can delete everything at once. Follow the steps above. In the left-hand menu, click Clear browsing data . You can delete just your browsing history, cookies, and cache. Click the Clear data button once you’ve decided.

Of course, it doesn’t end there. These pages show everything Google knows about you.

To clear your search history in Edge:

• Open Edge and click the three-dot menu in the upper right. 
• Click Settings , then Privacy, search, and services .
• Scroll down to the Clear browsing data section.
• Select Choose what to clear .
• Choose from the Time range drop-down menu. I recommend All Time.
• Select the data you want to remove — just search history, cookies, cache, passwords, and form-fill data. (Warning: Deleting passwords and form-fill data is a pain later.)
• Click Clear now to finish.

Computer smarts: Hidden settings to try on your Mac or PC

To clear your search history in Safari on your iPhone or iPad:

• Open Settings on your device and tap Safari .
• Tap Clear History and Website Dat a. 
• Tap Clear History and Data to confirm. NOTE: Clearing your history, cookies, and browsing data from Safari won’t change your AutoFill information.
• To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data , then tap Remove All Website Data .

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• Why Can’t I Download PDF on iPhone? Fixed With Effective Ways

Table of content

Part 1. Why Can't I Download PDF Files on My iPhone?

• 1.Switch to a Stable Network
• 2.Update the App to the Latest Version
• 3.Clear the Storage
• 4.Disable Blockers
• 5.Restart iPhone
• 6.Reset All Settings
• 7.Update iOS
• 8.Screenshot

Part 3. Bonus Tip: The Best PDF Viewer and Editor for iOS

Final thoughts.

Our iPhones have become one of the most convenient tools for accessing files on the go, and it can be very frustrating when you are unable to access these PDF files on our iPhones which delays our overall productivity. There could be many reasons why you can't download PDFs on your iPhone, it may be because of a technical glitch, a settings problem, or just an app issue. UPDF  has thought of this as a serious struggle for out users and found ways to download PDF and if you want to edit the downloaded PDF, you can use UPDF. UPDF is free to download on your Windows, macOS, iOS, and Android devices. Download it now!

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In this article, we'll tackle the common reasons why you can't download PDFs on your iPhone and provide effective solutions to resolve these.

There are many reasons of why you cannot download PDF files on your iPhone. Here are some of them.

1. Slow Network:

Having a slow network speed is one of the leading causes of why users are unable to download PDF files on their iPhones  effectively. When network connections are slow, this also means a prolonged download time, loss of connection while downloading which would interrupt the download and increases the chances of download failures. This is one of the leading issues since it requires a consistent and strong network connectivity for PDF files to be downloaded successfully.

2. App Issues:

It is important to choose the right app when downloading PDF files as this can also contribute to reasons why users might have a hard time downloading these files. App issues are the reasons because the app could be experiencing bugs or technical issues that would most likely prevent it from successful downloads. More app-related issues include crashes during the download process, device compatibility issues, or the app not responding to download requests. Additionally, outdated app features or lack of security updates can be one of the essential reasons why there would be complications with the app's overall productivity.

3. Storage is Full:

It is important to know your device's state as well before looking into other possible reasons as it could just be your device's error. Insufficient storage space limits your iPhone to store new files including PDF files. Your device's operating system requires enough free space to accommodate new downloads, leading to interruptions and hindering your PDF downloads.

4. Content Blockers:

If you have downloaded content blockers on your iPhone, this may very much be one of the reasons why you are unable to download PDF files effectively. Content blockers are software tools or applications that are designed to block certain types of content from loading in web browsers. Once you have these installed on your iPhone, these content blockers might mistakenly identify your PDF file as unwanted or dangerous content when  you attempt to download these on your device. It is important for users to understand this as content blockers may have flaws and might just be aggressive in protecting what content you are introducing to your phone including harmless PDF files.

5. iPhone Issues:  

iPhone devices can also be one of the reasons why users have issues in downloading PDF files. Software glitches from the iOS can definitely disrupt the download process, causing failures or errors. Another possible reason could be the device's network connectivity issues, such as Wi-Fi dropouts or cellular data problems that can very much be the reason for failed downloads. Moreover, compatibility issues between the iPhone's software version and PDF reader apps on iPhone  or web browsers can lead to download failures as well.

6. Does Not Allow  to Download:

Lastly, one more reason that users may overlook is that their device may not allow the files to be downloaded. This could be due to the restrictive settings on the device. For iPhone's security reasons, these devices have certain restrictions in terms of unauthorized downloads. These restrictions may already be a default from the settings or the user may set this system up. So if you have not checked, you may go ahead and look into your settings. This may be the reason why you could not download the files.

Part 2. 8 Fixes for Can't Download PDF on iPhone

Encountering these issues can be overwhelming and frustrating. But now that we've assessed the possible reasons or issues why users could not download their PDF files, let us move on to our eight quick fixes for you to try that would surely guide you in downloading these PDFs more efficiently.

1. Switch to a Stable Network

Switching to a more stable network is one of the easiest quick fixes you can do to allow you a more seamless downloading experience. Having connectivity issues can truly cause a hindrance to one's productivity. If you are using cellular data, perhaps switching to a Wi-Fi network can help you solve your problem. Wi-Fi networks are known for their reliable and stable network compared to normal cellular data networks. With this, it can help ensure that your PDF files are successfully downloaded without having to encounter any interruptions. Additionally, having a stable network decreases the chances of encountering network related problems providing a smoother experience for the user when accessing files on their iPhones.

Here is a step-by-step tutorial on how to check and switch to a more stable network:

For Cellular Data:

Step 1: Open your Settings App

Navigate through your phone and open the 'Settings' App.

Step 2: Click on 'Cellular' and Turn it off and On

Once you have opened your Settings App, click on Cellular and try toggling the 'on' and 'off' button to see if the network's signal has changed.

If your cellular data's signal is still very slow, find a stable Wi-fi Network for you to connect to.

Step 3: Find a Wi-fi Network

Open your Settings App and click on 'Wi-Fi'. Once you have found the network you can connect to, check if the signal has improved.

Step 4: See if you can download the PDF files

Once you have connected to a more stable network, check to see if you can already download your desired PDF file.

2. Update the App to the Latest Version

Being mindful of the latest app updates for your selected PDF reader is essential to acquire its optimal performance and seamless user experience. Sometimes if you are experiencing a hard time with your PDF reader app, oftentimes it's because your app's version is not up to date and that could lead to incomplete downloads.

Here is a step-by-step tutorial on how to keep your app up to date to its latest version.

Step 1: Open your App Store with your iPhone device

With your iPhone, find through your applications and look for your App Store and click on it.

Step 2: Navigate to 'Your Profile' 

Once you have opened your App Store, find 'Your Profile' in the upper right corner of your screen and click on it.

Step 3: Go to 'Purchases' Tab

Once you are already in the 'Your Profile' screen, you should see a tab for 'Purchases'. It should be at the top of the list.

Step 4: Locate the PDF reader app

In the 'Purchases' tab, you will see all of the applications you have downloaded on your iPhone devices. Navigate and find the PDF reader app.

Step 5: Tap 'Update'

Once you find the PDF reader app, you will know if you have not updated your app if the button beside the app says 'Update'. If you haven't yet, click on 'Update' and wait for it to fully download and update.

Step 6: Open your PDF reader app

Once you have successfully updated the app, you should be able to use the app effectively now that it has already been updated.

3. Clear the Storage

Having an insufficient storage space can truly put your productivity in vain. With less storage you could not maximize your device's features leading to frustrations and inefficiencies. Cleaning your iPhone's storage can significantly improve your device's overall performance especially when it comes to downloading important files and apps.

Here is a step-by-step tutorial on how to clear your iPhone's storage:

Step 1: Check your iPhone's storage usage

You should start by checking your iPhone's storage usage. You can find it through your Settings app > Go to General > and Click on iPhone Storage. There you can see the breakdown of which apps or files hold on too much space.

Step 2: Review Large Files

Since you have already seen the breakdown of which contents take too much space, you can then review these large files and see if this file is still needed for you to keep. Review the list of contents and identify which should be deleted and which should be kept.

Step 3: Delete Unused/Unnecessary Apps

When done reviewing, assess whether these apps or files are still needed for you in the present. If they are no longer needed, you can go ahead and delete them.

Step 4: Manage Photos and Videos

Open your Photos app and review which photos or videos are no longer needed. You can also opt to use iCloud Photo Library or cloud storage services to store your media files without taking up for iPhone's storage.

Step 5: Clear your Safari's Cache

If you are using Safari to download your files, clearing the browser's cache can significantly clear up some unwanted storage. Go to Settings > Scroll down to 'Safari' > Clear History and Website Data.

Step 6: Restart your iPhone

Once you have done all of these steps, you can go ahead and Restart your iPhone. This ensures that the changes you have made for the device have taken effect. This also helps optimize your iPhone's overall performance.

4. Disable Blockers

Content blockers are found to be helpful to users especially for one's productivity. However, there are instances that these blockers can interfere with downloading essential files as the blocker would think that these are unauthorized files and would not allow the user to download it. Disabling these blockers temporarily can allow the user to download the new files while still keeping the security these content blockers provide the user.

Here is a step-by-step tutorial on how to temporarily disable these content blockers:

Open your iPhone and look for your Settings App and click on it.

Step 2: Scroll down to the Safari Settings

Once you are in the Settings, scroll down and find 'Safari' and click on it.

Step 3: Access the Content Blockers

Once you have clicked on 'Safari', any content blockers installed in your device will be listed here, once you see it click on it.

Step 4: Disable the Content Blockers

Once you find the content blocker, simple toggle on the 'Disable' for you to disable the blocker.

Step 5: Confirm Changes

After that, you can confirm changes and re-try to download the PDF File you wish to download and see if this resolves your problem.

Step 6 (Optional): Enable the Content Blockers again

If you wish to enable the content blockers again, click on Settings > Scroll down to Safari > Click Content Blockers > Click Enable > Confirm Changes.

5. Restart iPhone

Restarting your iPhone can be the simplest yet effective troubleshooting way to resolve various device issues and that also includes problems with downloading PDF files. Restarting your iPhone can refresh your device's system process, clear temporary files, and fix minor glitches that may be one of the reasons why you are struggling with downloading your PDF files.

Here is a step-by-step tutorial on how to restart your iPhone:

Step 1: Unlock your iPhone

Have your phone turned on and unlocked to restart the iPhone.

Step 2: Press and Hold Side buttons

For iPhones X and up:  Press and hold the power button (right side of the device) , along with the volume up button (left side of the device, upper button.

For Iphones 8 and earlier:  Press and Hold the power button located at the right side of the device.

Step 3: Slide to Power Off

Once you have successfully pressed the buttons, the 'Slide to Power Off' sliding feature will appear. Press and slide to power off your iPhone.

Step 4: Turn on your iPhone

Leave it unattended for about five minutes and turn on your phone by pressing and holding the power button located at the right side of your device. Wait for the Apple logo to appear.

Step 5: Unlock and Test

Once the iPhone has been turned on, test your iPhone's speed and try to see if you can download the PDF file you wish to download.

6. Reset All Settings

If this issue has been consistently persistent and it affects your overall user experience, it is probably best to reset all your settings. This process resets all settings on your iPhone to their default values without affecting your data, such as photos, videos, or apps. This can help in resolving underlying configuration related issues your iPhone has and may be causing your downloading errors.

Here is a step-by-step tutorial on how to reset all setting with your iPhone:

Step 1: Open Settings App

Start by opening the Settings app on your iPhone. This is where you can access various device settings.

Step 2: Navigate to General Settings

Scroll down and tap on 'General' in the Settings menu. General settings encompass a wide range of device settings.

Step 3: Access Reset Options

Within the General settings, scroll to the bottom and tap on 'Reset.' This section contains options for resetting various aspects of your iPhone. Once you are in this section choose 'Reset All Settings'. You may be prompted to enter your device passcode for security verification.

Step 4: Confirm Reset

A confirmation pop-up will appear, informing you that resetting all settings will revert them to their default values. Tap 'Reset All Settings' again to confirm and proceed with the reset.

Step 5: Wait for the Reset

Your iPhone will initiate the reset process, which may take a few moments. Ensure that your device remains powered on and connected to a stable network during this time.

Step 6: Complete Setup

After the reset is complete, your iPhone will restart, and you'll need to complete the initial setup process. This includes configuring Wi-Fi, Apple ID, and other settings.

Step 7: Test PDF Downloads

Once your iPhone is set up again, test downloading a PDF file to see if the issue has been resolved.

7. Update iOS

Ensuring your iPhone is up to date is crucial for an efficient user experience. This also keeps your iPhone's iOS Software updated ensuring optimal performance and added security. Updates often include new features, performance improvements, bug fixes, and resolutions to problems including downloading PDF files.

Here is a step-by-step tutorial on how to update your iOS:

Open your iPhone and go to your Settings App

Step 2: Navigate to General Settings Tab

When you are in the Settings, click on the 'General Settings'.

Step 3: Access the Software Updates Tab

Once you have clicked the 'General Settings' click on the 'Software Updates'.

Step 4: Check for Updates

Now that you have clicked on the 'Software Updates', this will then tell you if your iPhone is up to date or if it needs to be updated on the latest iOS version.

Step 5: Download Updates

If your iPhone is not updated, click on 'Download' on the latest version the software is recommending the device.

Step 6: Agree to Terms and Conditions

Now, click on 'Agree to Terms and Conditions' to continue the update.

Step 7: Wait for the download

The update should take a while, depending on the size of the update you are downloading. Ensure that your iPhone is connected to a stable Wi-Fi network and has sufficient battery life or is plugged to an electric source. Now, wait until your iPhone will turn back on.

Step 8: Complete set-up

Once the download is complete, finish the necessary set-up needed for the new update. In this step, you can also see the new features and updates that are available for your device now that it is up to date.

Step 9: Test PDF Downloads

You can now check to see if there are any progress in downloading your desired PDF files.

8. Screenshot

In some cases there are just instances where the PDF file could not be allowed to be downloaded, but do not fret, we still have one quick fix for you to try! Taking a screenshot on your iPhone can be a helpful way to capture and share information quickly. In this fix, you will need a reliable PDF file editor  to extract the content of your screenshot.

Here is the step-by-step tutorial on how to do it:

Step 1: Take a Screenshot

Select and view the PDF file you wish to screenshot. Depending on your device, you can do your screenshot using your power button ( located at the right side part of your device) and your volume up button (located at the left side of your device, upper button) press them together and there you will have a screenshot.

Step 2: Download the UPDF App for iOS

Go to your App Store  and search for 'UPDF' or click the below button to download UPDF. Once you have found it, click 'download' and wait for it to be downloaded on your device.

Step 3: Use UPDF to open and convert your screenshot to PDF.

Once you have successfully downloaded UPDF, import the screenshot into PDF by clicking on the (+) add icon to import the screenshot using 'Photos' or 'Files'. Now tap the three dots and press 'Convert to PDF' 

Step 4: Apply OCR and Extract the contents of the Screenshot to Text

Open the PDF document created from the screenshot and long-press the file to bring up a menu. Select the "Forward" icon twice, then choose the "OCR" option. Next, tap on the "Text Scanner" icon and highlight the text from your document. Use the "Copy" option to copy the text. Finally, paste the copied text into a new document or wherever needed. With these steps, you've successfully converted a screenshot to text using UPDF on iOS.

In today's fast-paced world, people value technology and convenience more than ever. Given everything discussed in this article, it's essential to have a reliable tool for opening important files. If you're looking for the best PDF viewer and editor that is available for iOS then look no further, UPDF will be your new best friend!

Don't miss out on the best PDF viewer and editor for your iOS devices. Download UPDF today and discover a new world of seamless and efficient file viewing and editing experience!

UPDF stands out from other PDF file reader apps due to its comprehensive features, AI capabilities, and affordability, making it the ultimate choice for managing PDF documents on your Windows, macOS, iOS, and Android devices. But that is not all, UPDF can also help you with all your writing needs, interested yet? watch this video to learn more about what other services this amazing app can offer:

Navigating through various PDF errors can be time consuming and frustrating but always remember that with every problem, there is always a solution! With everything discussed, it is always good to rely on a trustworthy tool for us to lessen these errors. So for the next time you can't download a PDF on your iPhone, know that UPDF always has your back with these tips! And if you need to read or edit the PDF, UPDF is you choice. It is a powerful PDF file viewer and editor that will surely be your helping hand in times of struggle. UPDF is free to download on your Windows, macOS, iOS, and Android devices. Go and try it now!

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How to clear your browsing history on an iPad in three different ways

You can clear your Internet browsing history off an iPad in several different ways removing individual sites visits, or scrubbing batches of or all of your history.

• If you use a shared iPad or one from your workplace or school, it's important to remove any history that could cause issues with human resources or the administration.
• Clearing a long backlog of history can make your iPad more efficient as you browse the web by removing out-of-date data cached on the device.
• Visit Business Insider's homepage for more stories .

Maybe you use an iPad loaned to you by your school or office, or maybe you just ran a quick search on your kid's iPad (or on your parent's device) that you'd rather not become a part of the next dinner table conversation.

Whatever your reasons for wanting to clear the history on an iPad may be, clearing said searches and site visits is quick and easy.

And periodically clearing the history off your iPad can make the device work faster when it comes to web browsing, as a backlog of old cookies and other data can slow downloading speeds if the data is out of date.

How to clear individual pieces of history on an iPad

If you just want to remove one or two searches or sites you visited off an iPad's history, follow this approach.

1. Launch the Safari app.

2. Tap the icon at the top left of the screen that looks like an open book.

3. Tap on the clock icon under the word "History."

4. Locate the item to be cleared, swipe left a bit, and tap delete, or swipe all the way left on the item to automatically delete it.

How to clear larger periods of history on an iPad

If you need to clear the last hour, day, two-day, or all-time history off your iPad, again start with the open book icon found at the top left of the Safari browser.

1. Tap the clock icon.

2. Tap the word "Clear" at the bottom right of the History popup window.

3. Select the period of history you want to clear (The last hour, Today, etc.), and tap it.

How to clear all online history on an iPad

If you want to wipe out not just your all-time browsing history (as depicted above) but an iPad's entire online history, including cookies and all cached search and site data, you can do that through the Settings app.

1. Open the Settings app and open the Safari tab.

2. In the window that appears on the right, scroll down to the blue words reading "Clear History and Website Data" and tap it.

3. Tap the red word "Clear" on the popup window.

Just keep in mind that this will remove all your pre-loaded login information, so if you'll still be keeping the iPad, you'll have a lot of usernames and passwords to re-enter.

Related coverage from How To Do Everything: Tech :

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• How to use and get rid of the split screen feature on your iPad

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Is it possible to turn off AI Overview in Google Search? What we know.

If you've opened up your phone to do a Google Search lately, you've probably noticed Google's new language model, Gemini , at work.

Google now produces AI-generated answers to your search queries, pulling from everything on the internet to provide you with the information you need.

Gemini is a multimodal model, which means it can "generalize and seamlessly understand, operate across and combine different types of information including text, code, audio, image and video," according to Google.

But some people are wary of it and want to know how they can turn Google Search's new AI feature off.

Is it possible? Here's what we know.

Can you turn off AI Overview in Google search?

The previous Search Generative Experience that included a similar feature was opt-in for users, but AI Overviews aren't, USA TODAY previously reported.

AI Overviews are a part of Google Search now and will show up if your queries trigger them, though they don't yet show up for every query.

There is a way to get closer to the previous results model, though. You can filter for web links by clicking on the "more" tab and then "web" to filter your results.

Google all in on AI and Gemini: How it will affect your Google searches

Gemini can be toggled off in Google app, but not in Safari

If you are conducting web searches in the Google app, you can turn off Gemini's results by following these steps:

• On your iPhone, open the Google app 
• At the top right, tap your  Profile picture  then click on  Settings  and then  Voice
• If it’s on , the Gemini tab will appear at the top of your Google app
• If it’s off , the Gemini tab will no longer be available on your Google app home screen, but you can still find your prior chats with Gemini in your  Gemini Apps Activity .

How to delete your Gemini activity in the app

"Gemini used to be just a chatbot, and now we're seeing it become a personal AI assistant" Amar Subramanya, vice president of engineering for Gemini experiences, said in an interview with USA TODAY , but some aren't as excited about the integration.

Search history and activity is automatically deleted by Google after 18 months, but it can be deleted any time by following these steps:

• On your iPhone or iPad, go to  gemini.google.com
• You can also go to  myactivity.google.com/product/gemini
• All your Gemini   activity:  Above your activity, tap  Delete     All time
• The last hour or day:  Above your activity, tap  Delete     Last hour  or  Last day
• A specific time period:  Above your activity, tap  Delete     Custom range
• A specific day:  Next to the day, tap Delete all activity from [day] .
• A specific activity:  Next to the activity, tap Delete activity item .

Contributing: Felecia Wellington Radel

Arc Search’s “Call Arc” Feature for iPhone Is A Fun Take on ‘Phone a Friend’

Arc Search, my go-to app for all search needs on macOS and iOS, from The Browser Company, has introduced its latest feature, Call Arc, designed to make voice-activated search fun and useful. Released on May 23, 2024, as part of the V1.13.0 update, Call Arc offers a new way for users to interact with their search queries using voice commands. This feature adds a neat twist to the traditional “phone a friend” concept, turning your phone into an instant answer provider.

Designer: The Browser Company

The new feature enables users to activate voice search by simply holding their iPhone to their ear, simulating a phone call. This method enhances the user experience by making it feel more natural while also aiming to provide faster and more convenient responses. The app responds nearly instantly with search results, accompanied by an animated smiley face, adding a touch of personality to the interaction.

The Browser Company aims to create a more conversational and accessible search experience with Call Arc. This feature builds on the existing voice search capabilities of Arc Search, which were previously made available via the iPhone 15 Pro’s Action button. With Call Arc, initiating a search becomes as intuitive as making a phone call, tapping into a deeply ingrained habit in human behavior.

However, the feature is not without its challenges. In my experience, using Call Arc is seamless; simply opening the app and raising the iPhone to my ear triggers the call automatically. There were instances where the app asked for confirmation to connect, which was a minor inconvenience. While single queries were handled well, more complex requests, such as asking Arc to summarize articles into bullet points, led to the app going blank and failing to respond to subsequent queries. This indicates that the feature is still buggy, and user experiences may vary.

In addition, Arc Call can’t open links or show results directly within the app. Instead, it explained in detail how I could search for the information myself. When I asked which browser I should use, it named all the competitors except for Arc Browser.

Arc Call recommends Chrome or Firefox for search and doesn’t mention Arc Browser

Arc Search has made significant strides since its launch in January, with features like “Browse for me,” which compiles information from multiple web pages into a single, user-friendly page. Powered by models from OpenAI and other sources, this feature provides comprehensive responses to user queries.

Regular and meaningful updates are crucial in distinguishing Arc Search from competitors like Safari, Chrome, and other AI assistants. As Apple prepares to roll out its AI-infused updates for Safari and Siri, it will be interesting to see how Arc continues to innovate and improve its core offerings throughout the year.

An intriguing aspect of Arc’s new feature is its choice of a female voice, which aligns with a broader trend in AI voice assistants. Siri, Alexa, Cortana, Google Voice, and even ChatGPT’s voice models have predominantly female voices. This phenomenon is not coincidental but rooted in historical, cultural, and psychological factors. Female voices are often perceived as more soothing, approachable, and helpful, aligning with the roles these assistants are designed to play.

In 2014, Alex Garland’s Ex Machina showed how a lifelike female robot passed the Turing Test and won the heart of a young engineer

The history of female voices in technology can be traced back to early telephone operators and IVR systems, setting a precedent for modern AI assistants. Pop culture, too, has played a significant role, with characters like Samantha from the film “Her” and JARVIS from “Iron Man” shaping our perceptions of AI voices. Studies have shown that users generally find female voices more likable and comforting, which can enhance the user experience and engagement.

Sarang, a colleague who conducted a deep dive analysis , highlighted the importance of recognizing the gender biases present in AI voice assistants. “Why do most AI voice assistants have female voices? How do humans perceive these voices? Why don’t you see that many male AI voice assistants?” he asked. Sarang emphasized that while female AI voices can help normalize female authority and challenge stereotypes, they also risk reinforcing existing biases if not designed and managed carefully. The training data and algorithms behind these voices must be diverse and inclusive to avoid perpetuating harmful stereotypes.

Regarding UI/UX design, the Arc Search app’s Call Arc feature presents a clean and intuitive interface, enhancing user interaction through simplicity and visual appeal. The interface is minimalistic, focusing primarily on essential functions, which reduces cognitive load and allows users to engage with the app effortlessly. This design approach ensures that users can easily navigate the feature without being overwhelmed by unnecessary elements.

A notable UI aspect is the animated smiley face, which adds a friendly and engaging element to the user experience. Similar to Amazon’s Prime smiley logo, this visual indicator conveys a sense of friendliness and approachability. It shows that the app actively listens and responds, creating a more interactive and human-like interaction. The smiley face makes the experience more enjoyable while providing a clear signal that the app is processing user queries.

The call interface is designed to resemble a typical phone call screen, making it familiar and easy to use. A timer at the top of the screen indicates the duration of the interaction, reinforcing the phone call analogy. This familiar design helps users feel comfortable using the feature as it closely mimics the standard phone functions they are already accustomed to.

Key functional buttons like “Speaker” and “End Call” are prominently displayed and easily accessible, mirroring a standard phone call UI. This design choice ensures that users can quickly manage the call without confusion. Additionally, the inclusion of a “Read More” button allows users to access detailed information from the “Browse for me” feature, providing a seamless transition between voice responses and in-depth content.

The background has a gradient of vibrant colors, creating a visually appealing backdrop that enhances the app’s overall aesthetic without distracting from the functional elements. This use of color adds to the app’s modern look and feel, making it attractive and user-friendly.

The design also leverages intuitive gestures, such as raising the phone to the ear to initiate a call. This gesture aligns with natural user behavior, making the feature more seamless and integrated into everyday actions. By incorporating these intuitive interactions, The Browser Company has created a feature that feels innovative and inherently easy to use.

So far, the new Call Arc feature in Arc Search is pretty sleek. Will I use it? I don’t know because, at the moment, it’s a party trick to me, although its true purpose is to provide a more engaging and natural search experience. Despite some bugs, the feature shows promise and reflects The Browser Company’s commitment to pushing the boundaries of AI-powered tools. As AI voice assistants evolve, it is crucial to consider their broader social implications and strive for a balanced and fair representation in their design and implementation.

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Tips & Tricks

Troubleshooting, how to search google without ai rubbish & clutter.

Remember when you used to use Google search and it would only return a list of links for web results, letting you easily find what you’re looking for? Google was once the best way to search the web, but as almost all Google users have noticed, the web search engine has become less of an engine to search web pages and links and turned into more of a clutter-filled mess with AI regurgitation, so-called “knowledge panels”, ‘related questions and queries’ instead of matching results, unwanted video and photo results when you want web results, and all sorts of other rubbish clutter that degrades the search experience.

While it is frustrating to see what was once the best search engine in the world turn into a cluttered mess with crummy results and rewritten AI content without compensating the original sources and often with deep bias and dubious accuracy, the good news is that you can use a search modifier for Google to make it actually search the web again, and give you actual web results .

How to Actually Search the Web with Google Again, Without AI & Google Clutter

You can set Chrome, Edge, Brave, Chromium, Opera, Epic, and any Chromium based browser to perform web-only searches with Google by forcing the browser to use web search rather than the cluttered everything-but-the-web default:

• Open Chrome, Chromium, Edge, Brave, or your Chromium-based browser
• Go to the browser ‘Search’ settings by going to the following in the address bar:

edge://settings/search

• Click on “Manage search engines”
• Click the ‘Add’ button
• Give this an obvious name, something like “Google Web Search” or “Google Minus Clutter”, and a shortcut that suits you (“WebSearch” or similar), and then in the URL section use the following URL exactly:

https://www.google.com/search?q=%s&udm=14

• Click on “Add” to add it to the list

• Next, locate your “Google Web Search” search and click on the three-dots button, and choose “Make Default”

• Now, search for something as usual in the address bar / search bar of the browser, and you’ll actually get web-only results again

There you go, you’re searches are now back to getting actual web results with Google again!

Look at the difference with this web-only result list, for a sample search query:

And compare that to the default cluttered result for the same sample query, where finding an actual web result or link is like a game of Where’s Waldo:

This little change makes the Google search engine so much better right away, behaving much like it used to some years ago before they started injecting all sorts of clutter with regurgitated AI content, knowledge panel nonsense, unnecessary images, useless YouTube videos, related questions and searches that are not what you searched for, and all the other noisy nonsense that plagues the modern Google results. Indeed, with this simple settings change, you’ll be getting web results again by default. And if you want to see all the other noise and clutter, you can just click on the “All” option at the top of the search page to return to the Where’s Waldo of Web Search experience.

This great trick, which was quietly announced on X/Twitter by Google , appears to have been first promoted by tedium.co but has been covered elsewhere as well, obviously covers Chrome and Chromium based browsers, including Edge, Brave, Epic, Opera, and similar, but you can make similar changes in other browsers too if you’d rather actually search the web with Google again. And if you use Safari, you can use this homepage trick in lieu of changing search parameters, which are not possible in the app at the moment.

What do you think of this change, and what do you think of the new Google results with AI rewritten content originating from sites like this one and other small businesses that Google expert Danny Goodwin describes as “ Google […] taking their content, without permission, for profit “, knowledge panels, videos, images, and everything except web results? Do you like all the other stuff or do you miss the old web link style search? Share your thoughts and opinions in the comments!

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How to Search the web Without AI Rubbish & Clutter?

AVOID GOOGLE.

This works fine on my IMac but it appears impossible to do it on my iPad or iPhone any pointers to help ? Thanks in advance

Worked like a charm! Clean results, just like mom used to make.

If you have Google set as the search engine for Safari, go to Safari preferences – the search tab – and uncheck “include search engine suggestions”

🦆 🦆 what else?

I was so happy to see this subject, and then so sad to see Safari wasn’t mentioned. I can’t figure out how to use what you’ve got here to reset Google search on Safari. Can you please do a step by step instruction for that? Thanks!

For Safari, the easiest thing to do is to set your home page to https://udm14.com/ which is a frontend to the web-only search (unfortunately it’s also a little overcomplicated with too many unnecessary links, but just use the search box)

Does this work with Safari ??

Hi, thanks for your article on how to remove Google clutter. i tried to follow your instructions by received an Note: “Not valid URL with %s in place of query” and so the ‘add’ button did not become active. Any way to work around this ? Regards

Where did you see that error message?

Can you do something similar with Safari ?

I quit using Google for search a long time ago, due to privacy concerns. This AI nonsense is not convincing me to return anytime soon.

I did share this article with someone who does still use Google for search and complains about the AI results; I hope it helps him.

Is there a setting or modification or plugin for the current version of Safari v17.5, that will do the same thing?

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Manage cookies in Microsoft Edge: View, allow, block, delete and use

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior. However, you might want to delete cookies for privacy reasons or to resolve browsing issues.

This article provides instructions on how to:

View all cookies

Allow all cookies.

Allow cookies from specific website

Block third party cookies

Block all cookies, block cookies from a specific site, delete all cookies, delete cookies from a specific site, delete cookies every time you close the browser, use cookies to preload the page for faster browsing.

Select  Settings   >  Cookies and site permissions .

Select Manage and delete cookies and site data > See all cookies and site data.

By allowing cookies, websites will be able to save and retrieve data on your browser, which can enhance your browsing experience by remembering your preferences and login information.

Select Manage and delete cookies and site data  and enable the toggle  Allow sites to save and read cookie data (recommended)  to allow all cookies.

Allow cookies from specific site

Select Manage and delete cookies and site data.

Navigate to Allow  section and select  Add  to allow cookies on a per-site basis by entering the site's URL.

If you don't want third party sites to store cookies on your PC, you can block cookies. But doing this might prevent some pages from displaying correctly, or you might get a message from a site letting you know that you need to allow cookies to view that site.

Select Manage and delete cookies and site data and enable  Block third party cookies.

Select Manage and delete cookies and site data  and disable Allow sites to save and read cookie data (recommended)  to block all cookies.

Microsoft Edge allows you to block cookies from a specific site however doing this might prevent some pages from displaying correctly, or you might get a message from a site letting you know that you need to allow cookies to view that site. To block cookies from a specific site:

Navigate to Block section and select  Add  to block cookies on a per-site basis by entering the site's URL.

Select  Settings   >  Privacy, search, and services .

Navigate to Clear browsing data section and select  Choose what to clear located next to  Clear browsing data now . 

Under Time range , choose a time range from the list.

Select Cookies and other site data , and then select Clear now .

Note:  Alternatively, you can delete the cookies by pressing  CTRL + SHIFT + DELETE together and then proceeding with the steps 4 and 5.

All your cookies and other site data will now be deleted for the time range you selected. This signs you out of most sites.

Open Edge browser, select Settings and more    > Settings   >  Cookies and site permissions .

Under Cookies and data stored , select  Manage and delete cookies and site data > See all cookies and site data and search for the site whose cookies you want to delete.

Select the down arrow    to the right of the site whose cookies you want to delete and select Delete  .

Cookies for the site you selected are now deleted. Repeat this step for any site whose cookies you want to delete. 

Open Edge browser, select  Settings and more    > Settings   > Privacy, search, and services .

Under Clear browsing data , select Choose what to clear every time you close the browser .

Turn on the Cookies and other site data toggle.

Once this feature is turned on, every time you close your Edge browser all cookies and other site data are deleted. This signs you out of most sites.

Enable the toggle Preload pages for faster browsing and searching.

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HP printers - Cannot sign in to or create an HP Smart account

After opening the HP Smart app, you are unable to sign in to or create an HP Smart account. Read the section that matches your computer or mobile device operating system.

Cannot sign in to the HP Smart app (Android)

If signing in to the HP Smart app for Android fails, troubleshoot the issue by reading the section that matches your device's default browser.

Google Chrome or Huawei browser sign-in issues (HP Smart app)

On your Android device or Chromebook, make sure the browser and HP Smart app is up to date, and then manually open the browser within the HP Smart app.

Restart your mobile device or Chromebook, and make sure it is connected to the internet.

Check the app store for an update.

For mobile devices with the Huawei browser, continue with these steps.

For mobile devices with the Chrome browser, go to Chrome (in English) in the Google Play Store, and then click Update , if available.

For Chromebooks, go to HP Smart (in English) in the Google Play Store, and then update the app to version 8.9.0.58 or later.

Open the HP Smart app, and then tap App Settings > Sign In .

Sign in to or create an account.

If you can sign in, you are done troubleshooting.

If you cannot sign in to or create an account, continue with these steps.

If you get a Something went wrong or Account already exists message after creating an account, close then reopen the app. Select Sign in , and then enter your credentials. If the issue persists, continue with these steps.

Install the Firefox app from your app store.

Change the default browser to Firefox.

In Android, open the Settings app.

Search for and open the Default apps or Default browser menu, and then select Firefox in the list.

Open the HP Smart app, and then sign in to or create an account.

After the printer setup is complete and you can sign in, change the default browser back to your preferred settings.

Samsung browser sign-in issues (HP Smart app)

For mobile devices using the Samsung browser, change the browser privacy settings to allow the HP Smart app to open a browser window.

Restart your mobile device, and make sure it is connected to the internet.

Tap Privacy , and then disable Block pop-ups .

All other internet browsers with a sign-in issue (HP Smart app)

For all other browsers with the sign-in issue, temporarily change the default browser to Firefox, and then sign in to the HP Smart app.

Open the Android Settings app, and then search for and open Default apps or Default browser .

Select Firefox in the list of available browsers.

Change the default Android browser back to your preferred settings.

Cannot sign in to the HP Smart app (iOS, iPadOS)

After signing in to your HP Smart account, a Something went wrong message displays or the sign-in fails. Clear the Safari cookies, settings, and data, or use AirPrint as a workaround.

Open the HP Smart app, and then sign in to your HP Smart account again.

If a Something went wrong message displays, continue with these steps.

If a message does not display, use Apple AirPrint as a temporary workaround to use the printer. Go to HP printer setup (Apple AirPrint for iPhone, iPad) for more information.

On your device, open Settings , and then tap Safari .

Under Privacy & Security section, and then disable Block All Cookies .

Open the Safari app, and then go to HP Smart website.

From the browser window, click Sign In to open the sign-in web page. Do not sign in to your account yet.

Return to Settings > Safari , and then tap Clear History and Website Data .

Cannot sign in to the HP Smart app (macOS)

If signing in to the HP Smart app for macOS fails, perform the following steps.

Close all internet browsers and try to sign in again. If problems persist, continue with these steps.

Make sure the computer is connected to the internet and the default browser is up to date.

Select the name of your browser, such as Safari or Chrome , and then click Force Quit .

Click Force Quit again to confirm.

Try to sign in again. If problems persist, continue with these steps.

Close then reopen the HP Smart app.

Sign in or create an HP Smart account.

If you can sign in, you are done.

If you cannot sign in, close the HP Smart app, and then continue with these steps.

Under Desktop and Dock or General settings , select Safari.app from the Default web browser drop down menu.

Open the HP Smart app, and then sign in or create an account.

If you can sign in, you are done troubleshooting. Change the default web browser back to your preferred settings.

If you cannot sign in, restart the computer. Open the HP Smart app, and then sign in or create an account.

If the issue persists, use Apple's built-in print drivers as a workaround. Go to HP printer setup (Mac built-in driver) for more information.

Cannot sign in to the HP Smart app (Windows)

After signing in to your HP Smart account, an Open HP Smart prompt displays in the web browser or the sign-in fails. Enable the prompt to open the HP Smart app, or use HP Easy Start as a workaround.

If a prompt does not display and the sign-in issue persists, continue with these steps.

If an Open HP Smart prompt displays, enable Always allow to prevent future prompts, and then click Open or Open HP Smart .

Selecting Cancel causes the sign-in to fail.

As a workaround, download HP Easy Start from 123.hp.com/setup .

Open HP Easy Start, follow the prompts, and then select Full Software and Drivers as the software solution.

The printer is ready to use after setup is complete.

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