royal caribbean cruise job vacancy

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Royal Caribbean Cruises Ltd. (NYSE: RCL) is a global cruise vacation company that controls and operates four global brands: Royal Caribbean International, Celebrity Cruises, Azamara and Silversea Cruises. We are also a 50 percent joint venture owner of the German brand TUI Cruises and a 49 percent shareholder in the Spanish brand Pullmantur Cruceros. Together these brands operate a combined total of 61 ships with an additional 15 on order as of March 31, 2019. They operate diverse itineraries around the world, calling at approximately 540 destinations across all seven continents. We are always hiring for all of our amazing brands.

Current Vacancies

ROYAL CARIBBEAN INTERNATIONAL

A game-changer in the industry - and for your career: Celebrating 40 years as a leader in the industry, Royal Caribbean International has been Anchored In Excellence, and consistent in providing the best vacations for our guests. Our success is achieved through the incredible talent and collaboration of our shipboard teams, through our large and complex operations; and as we continue to grow and evolve as a company, we always challenge ourselves to innovate and exceed expectations.

About Hiring Partners

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Royal Caribbean Group has a network of hiring partners to assist in meeting recruitment goals around the world. Hiring partners are third party service providers; they are not employees of our company.

Only those listed on this site are authorized to recruit for our company. If you received a solicitation from a company that is not listed on our site, please report it to [email protected] .

The hiring partner’s responsibilities are to source, pre-screen, and present qualified applicants for final approval by a recruiter from our team. The hiring partner does not have the authority to hire applicants or decide on an assignment for approved applicants. They are acting on instruction from our recruitment or scheduling teams.

Once a new hire receives a ship assignment, he/she will receive a Letter of Employment from Royal Caribbean. The hiring partner will assist new hires with their visa applications, and provide guidance for medical and travel arrangements. The new hire also receives access to company orientation and information about shipboard life.

After the new hires join their assigned ship, they become employees of our company and will work directly with the Human Resource office on the ship and their scheduler for future assignments.

Royal Caribbean Group pays hiring partners for their services and does not allow the collection of administrative fees, agency fees, or processing fees from job applicants. Once approved by a recruiter, there are costs involved with joining the ship (passport, seaman’s books, national identification documents, medicals, airlines tickets, certifications and license as required for the position) but there is no fee associated with obtaining an interview, position or ship assignment with the company. If you successfully complete all of the requirements and are able to join your assigned ship, the cost of travel visa(s) will be reimbursed once you join the ship, services charges or associated fees for obtaining the visa are not eligible for reimbursement.

If you are asked to pay money for an interview, position or ship assignment, or suspect other unethical activities, we encourage you to contact our AWARE Compliance and Ethics Hotline at rclaware.ethicspoint.com.

If you are interested in a job with our company that is not listed on this website, we invite you to contact one of our hiring partners. Please only contact the hiring partner closest to your permanent address. Submitting applications to more than one hiring partner could result in your disqualification as a candidate.

Thank you again for your interest in Royal Caribbean Group.

Our performances are only as good as the technicians who help make the magic happen. See if you have what it takes to be a part of the best technical team at sea.

Technical recruitment, come join our amazing team at sea.

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Consisting of Royal Caribbean International, Celebrity Cruises & Silversea Cruises, the Royal Caribbean Group is proud of our entrepreneurial spirit, the force that drives us to innovate. It’s that state of mind that helps us see opportunity where others see only risk. It reminds us that “good enough” is not remotely good enough. Instead, we greet every new idea with the words “What if?” instead of “It won’t work.”  

Position is responsible for selling Silversea cruises and related shore side products and services to the  consumer, via outbound telephone sales activities. Utilize web and other lead and inquiry sources to  generate sales and grow long-term customer relationships. Develop customer relations by initiating  calls, emails or other types of contacts to consumers, selling appropriate voyage and vacation packages.  Work directly with the consumers to provide a personalized luxury customer service experience. Work  within the global sales and support teams for the achievement of customer satisfaction, revenue  generation, and long-term sales goals in line with company vision and values.

KEY RESPONSIBILITIES

• Sell Silversea cruises and related shore side products and services, using predominantly

outbound consumer contacts, in addition to email and inbound.

• Maintain contact with all clients to ensure high levels of client satisfaction and optimize long term customer value.
• Employ technical selling skills and product knowledge in all areas to give effective presentation of Silversea products and services.
• Meet assigned monthly, quarterly, and annual targets.
• Manage a high volume sales-focused workload, meet productivity goals, and optimize the selling process through pro-active customer contact.
• Communicate and interact effectively with decision makers, at all levels internally and
• externally.
• Maximize all opportunities in the process of closing a sale; service existing cruise bookings booked direct, and exercise upsell opportunities throughout the life of the customer relationship.
• Sell consultatively, using active listening skills, and make recommendations to prospects and clients.
• Help to develop a database of qualified leads and inquiries through referrals, direct mail, email,
• and networking.
• Quickly apply new skills and multi-task to achieve peak levels of performance.
• Assist in departmental sales efforts to move soft sailings and last minute inventory.
• Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes.

JOB REQUIREMENTS

• Fluent in English, both written and verbal
• Demonstrate ability to interact and cooperate with all company employees.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on
• the customer, collaborate with others, solve problems creatively and demonstrate high
• Maintain professional internal and external relationships that meet company core values.
• Work both in a small local team and within a larger global team in a highly motivated,
• competitive environment toward a common goal.
• Proactively establish and maintain effective working team relationships with all support
• departments.

WHY WORK FOR US:     Coupled with all of the amazing awards the group wins globally, we are lucky enough to work with the best of the bets here in our Australian office. We continue to provide our employees with training and development both in-house & externally to ensure a continuous development. In our Sydney office, we value a flexible work approach, ensuring our employees wellbeing comes first.    

Application Process:    Please click APPLY now and fill out the required information. We thank you for your interest, due to the number of applications we ask all candidates to provide their base salary expectations when completing their profile to help us with our screening process.     

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.  

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3rd Engineer

The Engine team is responsible to ensure that all of the ships main systems are working and maintained at all times. Although the Engine team is primarily responsible to keep the ship's power plant and propulsion systems running at all times, their other critical role on board is to ensure all of the ships firefighting and safety systems are working at all times.