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Frequently Asked Questions on Visa

Quick Navigation

• When do I need to submit my visa application?
• Does the validity period of visa includes the date of expiry?
• Can the validity period of visa be amended?
• Do I need to apply for a new visa if the visa validity period ends before my return date?
• How can I extend my Visa?
• How to check visa validity?
• Where can I download my e-Visa?
• What if I do not have the visa application reference number?
• What is the validity period of a Singapore Visa?
• Do I need a visa if I just want to transit in Singapore?
• How do I transfer my valid visa issued on my old travel document to the new one?
• What is the difference between Multiple and Single Journey Visa?
• What is the difference between visa and visit pass?
• How do I appeal against my visa rejection?
• I want to know the reason for my visa rejection.

1. When do I need to submit my visa application? Answer: You are advised to apply for an entry visa within 30 days prior to arrival in Singapore. It is recommended to submit an application at least one week before a trip during the non-peak season and two to four weeks before a trip during the peak season (i.e. March to May).

2. Does the validity period of visa includes the date of expiry? Answer: The visa validity period is inclusive of the date of expiry.

3. Can the validity period of visa be amended? Answer: The visa validity period cannot be amended once the visa has been issued. You may wish to approach an Authorised Visa Agent to submit a new application.

4. Do I need to apply for a new visa if the visa validity period ends before my return date? Answer: There is no need to apply for a new visa as long as your travel date to Singapore is within the visa validity period.

5. How can I extend my Visa? Answer: There is strictly no extension of visa validity or change of visa type. You can submit a fresh application upon the expiry or upon utilisation of your current visa. However, please note that each visa application is assessed on its own merits.

6. How to check visa validity? Answer: The visa validity is printed on the visa.

7. Where can I download my e-Visa? Answer: You can retrieve your e-visa via the status enquiry with the visa application reference number and travel document number.

8. What if I do not have the visa application reference number? Answer: Visa application reference number is generated on the acknowledge page when a visa is successfully submitted. You may wish to contact the Authorised Visa Agent in which you had submitted the application to for the retrieval of visa application reference number.

9. What is the validity period of a Singapore Visa? Answer: Every application for a visa, including the duration of the visa granted, will be considered on its own merits and subject to approval. Applicants who are applying for the visa online are advised to submit the application about 30 days prior to the intended arrival into Singapore so that the visa validity will be sufficient for the visit.

10. Do I need a visa if I just want to transit in Singapore? Answer: Passengers who have arrived at Singapore Changi Airport and have been issued with their onward boarding passes for connecting flights out of Changi Airport may remain within the Changi Airport transit area until time for flight departure. Passengers who are able to obtain their onward boarding passes from any of the Transfer Lounges within the transit area can also remain in the transit area. All other passengers should exit the transit area as soon as possible. We wish to further highlight that most passengers who are arriving on a Low Cost Carrier (LCC) or connecting to a LCC are required to seek immigration clearance and obtain their onward boarding passes in the respective Departure Check-in Hall. Foreigners who seek immigration clearance will have to satisfy the prevailing entry requirements, which include possessing an entry visa, where applicable. All passengers are strongly advised to liaise with the relevant airlines before embarking on their journeys. For more information on flights connection and transit facilities/services, please visit the Changi Airport Group's website.

11. How do I transfer my valid visa issued on my old travel document to the new one? Answer: You can transfer your valid visa on your old travel document to the new one which you are intending to travel to Singapore with. You may approach one of the Authorised Visa Agents for assistance. Basic supporting documents required from you are:

• Your old and new travel document (original and copy)
• Printout of the valid visa
• Form 14A duly completed and signed
• Your recent passport-sized colour photograph taken within the last three months. Please see Photo Guidelines for information on photo requirements.

12. What is the difference between Multiple and Single Journey Visa? Answer: If you have been issued with a single journey visa, it only allows you to use the visa once. If you possess a Multiple Journey Visa, there is no limit on the number of times that you can use the visa so long it is within the validity period. Please note that possessing a valid visa does not guarantee entry into Singapore. Visitors have to satisfy the basic entry requirements before they can be considered for entry into Singapore.

13. What is the difference between visa and visit pass? Answer: Visitors must note that Singapore visa is not an immigration pass. It is a pre-entry permission for the holder of a valid Singapore visa to travel to, and seek entry, into Singapore. Possessing a valid visa does not guarantee entry into Singapore. Visitors who are eligible for entry will be issued with visit passes upon arrival. These visit passes determine the number of days that visitors are allowed to stay in Singapore and it is not tied to the validity of your visa.

14. How do I appeal against my visa rejection? Answer: You are able to submit the appeal within one month from the date of the visa rejection. Applicant can submit an appeal through the Authorised Visa Agent in which the application was submitted to. Please note that the processing time for appeal is generally 14 working days depending on its complexity. Each appeal is assessed and considered on its own merits.

15. I want to know the reason for my visa rejection. Answer: ICA do not disclose the reason of rejection due to confidentiality of information. We seek your understanding on this matter.

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All You Need to Know About Long-Term Visit Pass (LTVP) Application in Singapore

• by SGTI_Admin
• May 9, 2023 April 19, 2024

With the LTVP (MOM) , foreigners with work passes can bring in additional family members to stay in Singapore. Additionally, Singapore citizens and Permanent Residents (PRs) can also sponsor LTVP (ICA) for their family members.

The Long-Term Visit Pass (LTVP) application is specifically designed for individuals who want to stay in Singapore for a longer duration with their direct family members without the inconvenience of applying for a new visa every few months.

If you’re considering applying for an LTVP in Singapore, our article will guide you through the eligibility criteria, application process, and LTVP renewal procedure. Furthermore, we will explore the benefits of LTVP Plus (LTVP+), an enhanced version of the pass that offers even more perks. Don’t miss out on the opportunity to bring your loved ones to Singapore for a long-term visit!

Different Types of Long-Term Visit Passes in Singapore

If you’re planning a long-term stay in Singapore, you may need to apply for a Long-Term Visit Pass (LTVP). There are two types of LTVPs that you can apply for, each issued by a different authority:

This pass is essentially an extension of an existing Short-Term Visit Pass for family members of Singapore citizens and Permanent Residents (PRs). It is suitable for foreign visitors who wish to stay in Singapore for more than the 30 days allowed by a Short-Term Visit Pass.

This pass is intended for the family members of foreign employees who are not eligible for a Dependant’s Pass but want to live with their loved ones in Singapore.

What is LTVP+?

The Long-Term Visit Pass-Plus (LTVP+) scheme was introduced to assist Singaporean families with foreign spouses. This new scheme offers foreign spouses of Singapore citizens who qualify a longer period of residency, providing them with greater certainty of stay. The LTVP+ also offers a range of benefits, including access to healthcare and employment opportunities.

Couples with at least one Singaporean child from their marriage are eligible to apply for the LTVP+. For those without a Singapore Citizen child, the Immigration and Checkpoints Authority (ICA) will consider other factors, such as the duration of marriage, and generally look more favourably upon those who have been married for at least 3 years.

LTVP+ holders will be eligible for a longer period of residency in Singapore, with the LTVP+ being valid for 3 years in the first instance and for up to 5 years for each subsequent renewal. Additionally, LTVP+ holders will receive healthcare subsidies for inpatient services at restructured hospitals, which are set at a level close to that for Permanent Residents.

Furthermore, LTVP+ holders seeking work in Singapore will find it easier to do so. Prospective employers of LTVP+ holders can apply to the Ministry of Manpower (MOM) for a Letter of Consent (LOC) on their behalf, instead of an Employment/S Pass or Work Permit.

Eligibility Criteria for Applying for a Long-Term Visit Pass (ICA) in Singapore

To be eligible for a Long-Term Visit Pass (LTVP) issued by the Singapore Immigration and Checkpoints Authority (ICA) , the requirements vary depending on the type of pass you are applying for. Here are the criteria for applying for an LTVP with ICA:

• You are the spouse of a Singapore citizen or permanent resident.
• You are the dependant child of a Singapore citizen or permanent resident and are below the age of 21.
• You are the parent of a Singapore citizen or permanent resident.
• You are a graduate from a higher learning institution who intends to be employed in Singapore.
• You are the mother or grandmother of a young foreigner who is studying in Singapore with a Student’s Pass.
• You are a foreigner seeking permission to give birth in Singapore.

Applicants who meet the above eligibility requirements may apply for an LTVP with ICA, which allows for an extension of stay beyond the typical short-term visit pass duration.

Eligibility Criteria for Applying for a Long-Term Visit Pass (MOM) in Singapore

To be eligible for a Long-Term Visit Pass (LTVP) issued by the Ministry of Manpower (MOM) , you must meet the requirements that vary depending on the type of work pass you hold. You can apply for an LTVP for your family member if you meet all the following conditions:

• You must hold an Employment Pass (EP), S Pass, Personalised Employment Pass (PEP), Overseas Networks & Expertise (ONE) Pass or EntrePass.
• You must earn a minimum fixed monthly salary of $6,000. This is based on your salary and not on your combined household income.
• You must be sponsored by an established, Singapore-registered company (usually your employer).

You can get a pass for the following family members:

• Your common-law spouse.
• Your unmarried handicapped children aged 21 and above.
• Your unmarried step-children under 21 years old.
• Your parents – only if you are earning a fixed monthly salary of at least $12,000 .

Here are the steps for applying Long-Term Visit Pass (LTVP) at the Immigration and Checkpoints Authority (ICA) in Singapore:

• Gather all the required documents for the LTVP application. The Immigration and Checkpoints Authority (ICA) website contains detailed information regarding the specific documents required for each type of application.
• Go to the ICA website and access the LTVP e-Service. Fill in the application form and upload all the required documents. You will also need to pay the application fee online.

Note: LTVP application by foreign spouse of Singapore citizen who did not complete the Pre-Marriage Long-Term Visit Pass Assessment (PMLA) will take longer, up to 6 months to be processed.

• If your LTVP application is approved, you will receive the email notification.
• Upon in-principle approval of the Long-Term Visit Pass (LTVP) application, you can enquire the application status and download the term and conditions for issuance of LTVP and medical report form (for those who are required to undergo a medical check-up). The applicant must upload the completed forms within 30 days from the in-principle approval date. Otherwise, the application will be considered withdrawn.
• Once the uploaded document(s) are verified by ICA, the applicant will be notified via email to make payment using the  e-Service . Payment of S$60 for applicant’s LTVP and S$30 for a Multiple Journey Visa (if applicable) must be made within 30 days upon receiving the email notification, otherwise the approval will be withdrawn.
• Once the payment has been made, the applicant will be informed if he/she is required to visit ICA Building physically for the issuance of LTVP. If applicant is required to visit ICA Building, the applicant can download the In-Principle Approval (IPA) letter which is valid for three months from date of issue. With effect from 27 February 2023, a digital Long-Term Visit Pass (LTVP) will be issued in place of a physical LTVP card.

Here are the steps for applying Long-Term Visit Pass (LTVP) at the Ministry of Manpower (MOM) in Singapore:

• Gather the necessary documents for the application. Depending on the family member you are applying for, you may also be required to submit additional documents. The Ministry of Manpower (MOM) website contains detailed information regarding the specific documents required for each type of application.
• Your Long-Term Visit Pass (LTVP) application can be submitted online via myMOM portal by your employer or Employment Agency (EA). It is essential to complete all mandatory fields and provide the relevant supporting documents. Additionally, an application fee of S$105 must be paid before submitting the application.
• The processing time for Long-Term Visit Pass (LTVP) application varies and can take up to 8 weeks. You can check the status of your application on the MOM website.
• If your application is approved, you will receive the in-principle approval (IPA) letter via email. The applicant must enter to Singapore within 6 months (for EP holder) or 2 months (for S Pass holder) from the date of approval.
• An email notification letter will be sent to you, which will remain valid for 1 month. This notification will contain instructions on completing the card registration process, which includes paying the approval fees of S$225 for each pass, and S$30 for a multiple journey visa (if applicable). The card registration formalities comprise undergoing a medical check-up, registering fingerprints, and having your photo taken.
• After completing the registration process and your documents are verified, the Ministry of Manpower (MOM) will dispatch the card to the provided address within 5 working days.

Long-Term Visit Pass (LTVP) Renewal

To renew an LTVP issued by the ICA , you need to apply at least 2 months before your current LTVP expires. This is to ensure that your application can be processed and approved before your current pass expires. You can apply for renewal online through the ICA’s e-Service portal.

If your LTVP is issued by the MOM , you can apply for renewal up to 6 months before it expires. It is recommended that you start the renewal process early to allow for any delays in processing. Your employer or EA can apply for renewal through the EP Online.

It is important to note that renewals are not guaranteed. You will still need to meet the eligibility criteria and provide all the necessary documents for evaluation.

What’s Next?

If you have been granted a Long-Term Visit Pass (LTVP) in Singapore, you may be wondering what your next steps should be. One option to consider is applying for permanent residency (PR) in Singapore, which offers greater stability and benefits, such as access to government-funded healthcare and education, and lower costs for housing and other expenses.

To apply for PR, you must meet certain eligibility criteria, including having a stable income, contributing to the local community, and demonstrating a commitment to living in Singapore long-term. Additionally, you will need to fill out an application and submit the required documents to ICA.

The application process can take several months, so it is crucial to ensure that your documentation is complete and accurate before submitting it. If you are unsure about any aspect of the application process or whether you meet the eligibility criteria, our team of experienced immigration consultants can provide further guidance. We have also developed a profile assessment tool that utilizes our collective knowledge and expertise to help determine your likelihood of obtaining Singapore PR.

Overall, applying for PR can be an excellent way to secure your future in Singapore and enjoy the many benefits that come with being a permanent resident. Check out our article on the 10 benefits of becoming a Singapore Permanent Resident to learn more. If you have an LTVP and are considering your next steps, it is worth exploring the possibility of applying for PR .

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Multiple journey visa extended to 10 years for visitors from China

Advertisement.

SINGAPORE — Nationals from the People’s Republic of China will be able to extend the validity of their Multiple Journey Visas for up to a maximum of 10 years from June 1, the Immigration and Checkpoints Authority (ICA) said in a statement today (May 15).

A tourist poses for a photo in front of the Merlion. Photo: Reuters

The visa allows Chinese visitors to come and go from Singapore without having to reapply each time. If the main applicant is eligible, the same facility will also be extended to their spouse and children under the age of 21, said ICA. The application process and processing fee for the visa remains unchanged.

ICA added: “The move will provide greater convenience for PRC nationals, especially business travellers, who travel often to Singapore.”

Eligible applicants will also be able to use the automated immigration clearance at Singapore’s checkpoints, said ICA, adding that more details will be announced at a later date.

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• Reside, Study and Work in Singapore
• Completion of Formalities and Issuance of Student's Pass

Completion of Formalities and Issuance of Student's Pass

If your application is successful, ICA will issue you an In-Principle Approval (IPA) letter. Your Student’s Pass will only be issued if you meet all the requirements stipulated in the letter.

You must be in Singapore on a valid immigration pass for the completion of formalities for the Student’s Pass to be issued. If you require a visa to enter Singapore, the visa will be automatically included in your In-Principle Approval (IPA) letter. You may enter Singapore by producing the IPA letter at the immigration checkpoint, where you will be granted a Visit Pass.

Before your Student’s Pass can be issued, you will need to download and acknowledge a copy of the Student’s Pass Terms and Conditions form .

ICA Building

The completion of formalities for the Student’s Pass is strictly by appointment. Visit e-Appointment to select an appropriate date and time. 

Bring all the documents listed in your IPA letter to ICA Building at:

Visitor Services Centre ICA Building 10 Kallang Road, Level 4   Singapore 208718 (next to Lavender MRT station)

When you arrive for your appointment, proceed to the Self-Service Ticketing Kiosk to collect a queue ticket.

Offsite Enrolment

Your school may arrange a time for you to complete formalities and enroll biometrics at an offsite location. In this case, the school will advise you of the date, time and venue for this offsite enrolment. Once you arrive in Singapore, you must report to this location as scheduled to have your biometrics enrolled.

If you have not been scheduled for any offsite enrolment, you must make an e-Appointment to complete formalities at ICA Building.

A S$60 issuance fee for Student’s Pass and a S$30 for Multiple Journey Visa (if applicable) are payable via Internet Banking, AMEX, a Visa or MasterCard credit/debit card online. 

From 27 February 2023, ICA will issue the Student's Pass in digital form only. A digital Student's Pass will be issued in place of a physical Student's Pass card.

Student's Pass holders will receive an email (from [email protected]) at the email address provided in the Student's Pass application after the completion of formalities at the ICA Building or enrolment at school. The email will provide information on the retrieval of the digital Student's Pass on the FileSG website .

The digital Student's Pass can be viewed directly on the Singpass app after three working days, or downloaded from MyICA or FileSG website in PDF or OA format upon completion of formalities.

Any person who is unsure of the validity of a digital Student's Pass can verify it at the  FileSG website.  Refer to FAQ for more information on how to verify a digital Student's Pass.

Retrieval of Digital Student's Pass on FileSG Website

You may refer to the following step-by-step guides on the retrieval of digital Student's Pass on FileSG website :

• Digital STP retrieval with   Singpass login
• Digital STP retrieval  without Singpass login

Foreign students holding a Student’s Pass in Singapore may work provided specific requirements under the Ministry of Manpower (MOM) are met. Please refer to MOM website for more information.

Related Links

• Becoming a Student's Pass Holder
• Loss/Damage of Student's Pass Card
• Cancellation of Student's Pass
• Change of local address of Student's Pass Holder
• Payment/Refund FAQs

V2.15 Multiple journey visas

• The objective of the multiple journey visa instructions is to facilitate opportunities for individuals who have bona fide reasons to regularly travel to New Zealand for visits of up to six months.
• must lodge an application for a visitor visa, as set out in E4 , from outside New Zealand; and
• must meet visitor visa requirements (see V2.1 ); and
• must not have been in New Zealand for more than nine months in the preceding 18-month period (see V2.5 ) at the time the application is lodged.
• On arrival, an applicant may be granted entry permission, provided that they will not spend more than six months in New Zealand in the 12-month period before the end of their current stay.
• nationals of the United States of America, in which case the visa may be current for travel for up to 4 years from the date it is granted; or
• nationals of the People’s Republic of China, in which case the visa may be current for travel for up to 5 years from the date it is granted.
• Where an applicant is applying under another visitor category that allows multiple journey visas, those instructions prevail.

V2.15.1 Grant of further multiple journey visas

A further multiple journey visa will not normally be approved where an applicant has used their maximum entitlement and seeks to cancel their current visa in order to apply for a further one.

Effective 08/05/2017

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Singapore Multiple Journey Business Visa Application

What is a multiple journey business visa.

A Multiple Journey Business Visa is designed to smoothen the travel experience of business executives from visa-requiring countries into Singapore. This type of work visa allows holders to make multiple visits, each lasting up to 30 days. The validity period of the visa may be 1, 2 or 5 years depending on the prevailing guidelines by the Immigration and Checkpoints Authority of Singapore (ICA).

Our Work Permit Application Services include:

• Pre-application information and advising on Singapore Multiple Journey Business Visa
• Filing of Multiple Journey Business Visa application
• Tracking Multiple Journey Business Visa application status while under processing
• Liaising with Direct MOM officer in charge, if required
• Responding to MOM’s requests for additional information, if any
• Arranging for the issuance of Multiple Journey Business Visa upon in-principle approval (IPA)
• Filing of unlimited appeal in case of rejection of Multiple Journey Business Visa application

Talk to our service leader:

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Head, Immigration

Need help with your Singapore Multiple Journey Business Visa application?

Liaise with a dedicated specialist when you engage us for immigration, recruitment and work visa services. Our licensed specialists will attend to every step of your application thoroughly.

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How to get a multi-year Schengen visa on your Indian passport

There's good news for indian passport holders who are planning to visit europe this summer. the eu is easing the schengen visa process for frequent travellers..

Listen to Story

• Visiting Europe is getting easier for Indian passport holders
• A new 'cascade' visa scheme will allow frequent travellers to get a multi-year multiple-entry Schengen visa
• However, you need to meet certain criteria to be able to apply for this 'cascade' visa

There's good news for Indian passport holders who want to visit Europe this year on. The European Union is looking to ease Schengen visa processes for Indian tourists.

PH pay, COMPASS, Primary Care Plan, myMOM Portal, paying salary, annual leave

Apply for a Dependant's Pass

Find out how to apply for a Dependant's Pass for family members of eligible Employment Pass (EP) ,  S Pass , Personalised Employment Pass (PEP)  or EntrePass  holders.

At a glance

How to apply .

• You can submit the application along with the main pass holder’s work pass application or at a later date. Submit a separate application for each family member.
• If the foreigner is in Singapore with a visit pass that will expire before the Dependant’s Pass is issued, we won’t be able to extend the visit pass.
• You should only bring in the foreigner when the pass is approved. They don’t need to be in Singapore when you apply and we won’t be able to extend their visit pass.
• For babies born in Singapore , the parent will get a Special Pass from the Immigration and Checkpoints Authority (ICA). This pass is valid for 6 weeks, during which you can apply for a Dependant’s Pass.

Submit an application Show

For dependants of EP and S Pass holders

Processing time: within 3 weeks. Some cases will take more time.

• Prepare the documents required .
• Log in to EP eService  on  myMOM Portal to complete the application and upload documents. Ensure that your organisation’s turnover information  for the past 3 years has been updated before submitting the application.
• Pay $105 fee for each application. You can pay by GIRO, Visa, Mastercard or Amex.

How to check your application status

You may  check your application status after 3 weeks .

If additional information or documents are required:

• We will email you to request for the additional documents within 3 weeks .
• You will need to  submit the documents . Click on ‘Work Passes’ on the left menu > Choose the application record > Select ‘Submit documents’. Alternatively, select ‘View details’ to see the action required from you.
• Otherwise, our email will inform you to submit them using our  online form .

If the pass is approved

• Print the in-principle approval (IPA) letter .
• Send the pass holder’s copy of the IPA to the foreigner. It has a pre-approved single-entry visa for the foreigner to enter Singapore.

For dependants of PEP holders

Processing time: within 8 weeks. Some cases will take more time.

• Prepare the  documents required .
• Complete the application online .
• Pay $105 application fee by Visa, Mastercard or Amex.

You may  check your application status  after  1 week .

• Your processing time may take longer than 8 weeks.
• We will email you (please reply directly to our email).

Receiving your application results

We will send your results to the email indicated in your application form. If the pass is approved, you will also receive an IPA letter. Send the pass holder’s copy of the IPA to the foreigner.

The IPA letter is a pre-approved single-entry visa for the foreigner to enter Singapore. It gives the foreigner 6 months to enter Singapore and get their pass issued.

For dependants of EntrePass holders

• Complete the  application online .

We will send your results to the  email  indicated in your application form. If the pass is approved, you will also receive an IPA letter. Send the pass holder’s copy of the IPA to the foreigner.

The IPA letter is a  pre-approved single-entry visa  for the foreigner to enter Singapore. It gives the foreigner 6 months to enter Singapore and get their pass issued.

For dependants of EP (Sponsorship) holders

How to apply

• Download the Dependant's Pass application form (for online submission) .
• Complete the application form in softcopy to get the bill reference number.
• Print the application form and get it signed.
• Completed and signed application form
• Screenshot of banking page confirming your payment
• Supporting documents listed in the application form

We will email the IPA letter to the  email  indicated in the application. Send the pass holder’s copy of the IPA to the foreigner. The IPA letter is a  pre-approved single-entry visa  for the foreigner to enter Singapore.

Prepare for arrival in Singapore Show

You need to ensure that the foreigner complies with the latest travel requirements  before they arrive.

Get the pass issued Show

When: For dependants of:

• Employment Pass (EP) holders, within 6 months of in-principle approval (IPA). 
• S Pass holders, within 2 months of IPA.

Processing time: Immediate

The foreigner must be in Singapore when you carry out these steps to get the pass issued: 

• Log in to EP eService  and provide the  required information and documents .
• $225 for each pass
• (If applicable) $30 for each Multiple Journey Visa
• Once the pass is issued, the foreigner and you will both receive the notification letter by email.

The notification letter:

• Allows the foreigner to travel in and out of Singapore while waiting for the pass card.
• States if the foreigner needs to have their fingerprints and photo taken for the card registration.
• Is valid for 1 month from the date of issue. If the foreigner needs more time to complete the card registration procedures, you can request to extend the validity of the notification letter: 
• For dependants of EP holders
• For dependants of S Pass holders

What you'll need

You will need the following information to get the pass issued: 

• Foreigner’s passport details
• Foreigner’s Singapore contact details 
• Foreigner’s current Short-Term Visit Pass (STVP) or immigration pass details
• Foreigner’s Singapore residential address
• Singapore residential or office address to receive the foreigner’s card
• Details of up to 3 authorised recipients to receive the card (their mobile number and NRIC number / FIN / passport number) 

You may also need to upload PDF copies of these documents:

• Foreigner’s passport page showing the date of arrival in Singapore 
• Completed medical examination form or medical declaration form
• Completed declaration form (attached to the foreigner’s IPA letter)

If you need more time to get the pass issued as the foreigners are waiting for their medical results, you can extend their STVP. Submit this request within 1 week before the STVP expires and upload the doctor's memo stating the medical results collection date.

If the STVP expires on 10 February, please only submit the request from 3 February.

(If required) Register fingerprints and photo Show

When: For EP dependants, within 2 weeks; for S Pass dependants, within 1 week

Check the notification letter for whether the foreigner needs to register fingerprints and photo.

For registration, you must make an appointment for the foreigner to visit the relevant MOM centre:

They need to bring these documents for the appointment:

• Original passport
• Appointment letter
• Notification letter

Receive the card Show

When: Within 5 working days after registration or document verification

We will deliver the card to the given address within 5 working days  after the foreigner registers and gets documents verified.

If the foreigner does not need to register, we will deliver the card within 5 working days after checking the documents.

The authorised recipients will get an SMS or email with the delivery details at least 1 working day before the delivery.

If card delivery fails

After two unsuccessful deliveries, you’ll have to collect the card at the relevant services centre:

The foreigner or an authorised person can collect it 3 working days after the second attempted delivery. They don’t need an appointment.

Bring along these documents for card collection:

• Candidate’s original passport

If you authorise someone to collect it on your behalf, make sure they bring these along:

• An authorisation letter from the employer
• NRIC or passport for verification

Related questions

• What does it mean if I have uploaded documents and the status is "Follow Up"?
• For pass holders who entered Singapore using the SG Arrival Card, how do I enter their immigration details when getting the pass issued or renewed?

More on Dependant's Pass

• Eligibility
• Working in Singapore
• Documents required
• Getting a pass for a newborn
• Appeal a rejected application
• Renew a pass
• Cancel a pass
• Replace a pass card
• Notify MOM of updates
• eServices and forms

Information and Services

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