southwest airlines cat travel

Southwest Airlines' pet travel policy: Here's how to fly with your cat or dog on Southwest

Many pet owners view their pets as family. And leaving your pet at home while traveling isn't always an option. So, you may be researching the Southwest Airlines pet policy, including approved Southwest pet carriers and the Southwest dog policy.

Fortunately, flying with a dog on Southwest is possible if your pet, route and carrier meet specific requirements. Likewise, it's also possible to fly with a cat on Southwest. But before you plan on bringing your pet with you, you'll want to ensure your pet will be allowed on board.

So, before you bring your pet to the airport, here's everything you'll need to know when flying with a dog or cat on Southwest.

Southwest pet policy

With the Southwest pet policy, small domestic cats and dogs of at least 8 weeks old can travel with you in the cabin. In particular, your cat or dog can fly under the seat in front of you.

Pet carriers are only allowed to travel with a paid customer and unaccompanied minors aren't allowed to bring a pet on board. While only one pet carrier is allowed per ticketed passenger, you can carry up to two pets of the same species in your carrier.

Your pet must stay within its carrier at the gate area, during boarding and deplaning and throughout the entire flight. Additionally, if your pet presents disruptive behavior — such as scratching, excessive whining or barking, growling, biting, lunging or urinating — Southwest may not allow you to board with your pet.

Related: What you need to know about traveling with dogs on a plane, including where they can sit and how much it costs

Unfortunately, you can't bring your pet on international Southwest flights . Additionally, when traveling to or from Hawaii, you can't bring a pet with you. However, Southwest will allow you to bring your pet on flights between Hawaiian islands.

Additionally, even though Southwest has an open seating policy , customers can't occupy an exit row seat or a seat with no under-seat space in front of it (typically the first row).

Booking your pet on your Southwest flight

For flights within the U.S., you must add your pet to your reservation in advance by calling Southwest directly.

Then, passengers traveling with a pet must check in on the day of travel with their pet at the ticket counter. By doing so, Southwest personnel can approve the pet and pet carrier.

Southwest charges a fee of $95 per pet carrier each way, but this fee is fully refundable if you end up not traveling.

You'll want to book your pet as soon as possible before each flight since only six pets are allowed per flight. And pet reservations are taken on a first-come, first-served basis. However, Southwest makes it clear that there might be special circumstances where more or fewer than six pet carriers will be allowed on a flight. For example, Southwest will sometimes waive this cap on flights out of a region expecting a hurricane.

Now, if you also are bringing a trained service dog with you on your Southwest flight — along with a pet in their carrier — and your trained service dog is larger than a child under the age of 2, you must purchase an additional seat on your Southwest flight. Then, you'll need to place the carrier under the seat in front of the extra purchased seat.

Related: 8 things to consider before flying with your pet

Southwest pet carrier requirements

When flying Southwest, you must carry your pet in a carrier no larger than 18 1/2 inches long by 8 1/2 inches high by 13 1/2 inches wide. The pet carrier must be leakproof and well ventilated, although both hard-sided and soft-sided carriers are allowed. All pets must be able to fit completely inside the carrier and also be able to stand up and move around.

You can also purchase a Southwest pet carrier at the ticket counter or online . This Southwest-branded pet carrier is 17 inches long by 9 1/2 inches high by 10 inches wide — which is slightly smaller than the maximum size allowed.

Remember, even though Southwest has an incredibly generous baggage policy , pet carriers count as your one personal item. When bringing a pet carrier on board, you are still allowed to bring another personal item or a regular-size carry-on bag.

Related: How to change or cancel a Southwest Airlines flight

Southwest cargo pet policy

Southwest Airlines doesn't carry any pets — including cats and dogs — as cargo. So, the only way to take your cat or dog with you on a Southwest flight is in the cabin in a pet carrier.

Bottom line

With the Southwest pet policy, dogs and cats are allowed to fly in the cabin as long as they fit in a carrier of the aforementioned size. Of course, this doesn't help if you have another type of pet — or a larger cat or dog — since Southwest doesn't allow any animals to fly as cargo.

But if your pet fits the requirements, you can bring your beloved cat or dog with you on your next vacation. Best of all, flying with a dog or cat on Southwest is relatively inexpensive.

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Southwest Airlines Pet Policy for Cats and Dogs [2024]

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Southwest airlines pet policy, southwest airlines pet fees, final thoughts.

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Our pets are more than just pets — they are our family. So, it stands to reason you may need to take your furry family members on a flight from time to time. While it’s definitely possible to fly with your pet, each airline has different rules about what type of pets can fly and how much it costs.

In this post, we’ll go over Southwest Airlines’ pet policy so you know exactly what you need to do to ensure your beloved pet has a great flight.

Southwest Airlines allows small vaccinated cats and dogs who are at least 8 weeks old to fly in the cabin under a seat on domestic itineraries. Of course, it’s not quite that simple as there are other regulations to follow and even a few exceptions to the rules.

Most Southwest flights will allow up to 6 pet carriers in the cabin, however, some circumstances may reduce or even increase this number. Each customer is allowed 1 pet carrier (with a maximum of 2 pets of the same species) per flight. Pet reservations are on a first come, first served basis.

If you’re traveling with a pet , you’ll need to check them in at the airport ticket counter before your flight.

Pets that are too big to fit under the seat won’t be able to fly on Southwest Airlines, as pets can’t travel as checked luggage .

Before flying, make sure your pet is comfortable in its carrier. Pets exhibiting disruptive behavior can be denied boarding. According to Southwest Airlines , this includes:

• Excessive barking
• Excessive whining
• Urinating or defecating in the cabin or gate area

Additionally, pets are required to remain in their carriers for the entire flight and should be able to stand up and move around freely inside the carrier. If you’re traveling with a pet, you won’t be allowed to sit in an exit row or the bulkhead . Lastly, unaccompanied minors are not allowed to travel with a pet carrier.

Bottom Line: Southwest Airlines allows passengers to bring a cat or dog on domestic flights as a carry-on item. The pet must be vaccinated, at least 8 weeks old, and it must fit in a pet carrier that goes underneath the seat. Pets can’t travel as checked luggage.

Pet Carrier Requirements

You’ll need an approved pet carrier to bring your furry friends on a Southwest Airlines flight. Each carrier can contain up to 2 pets of the same species and each ticketed passenger is allowed to travel with 1 pet carrier.

Your pet carrier must conform to these specifications:

• The maximum dimension the pet carrier can be is 18.5 inches long x 8.5 inches high x 13.5 inches wide so that it fits under a seat
• Carriers can be either soft-sided or hard-sided
• The carrier must be leakproof
• The carrier must have ventilation

Your pet must be in a carrier in the gate area, during boarding and deplaning, and for the entire duration of the flight. It must also be able to stand up and move freely in the carrier.

The pet carrier counts toward your carry-on baggage allowance as either a personal item or carry-on bag. Refer to Southwest Airlines’ baggage requirements for specifics.

Hot Tip: Learn more about the best travel dog crates and carriers in our detailed guide, or check out Southwest’s branded pet carrier (shown above).

Hawaii Pet Regulations

Passengers can’t bring pets to or from Hawaii on a Southwest Airlines flight. Passengers traveling between Hawaiian Islands are permitted to bring a cat or dog as long as all of Southwest’s pet policies are followed. The cost is $35 each way per pet carrier between islands.

Puerto Rico Pet Regulations

There are additional regulations regarding bringing animals into Puerto Rico. You may need to supply an official interstate health certificate from a USDA-approved veterinarian from your home state before entry is allowed. Pets traveling to Puerto Rico may also be subject to additional regulations .

Cremated Pet Remains

Cremated pet remains are allowed as a carry-on item as long as they are in a container that can be screened by TSA . It’s recommended that they be carried in a plastic or cardboard container as opposed to an urn or opaque container. If the container can’t be screened by x-ray, it will not be permitted through the TSA security checkpoints. Any urns or containers that can’t be screened will not be opened for a physical inspection. An approved temporary container will usually be provided by the crematorium.

Cremated pet remains can’t be transported in your checked luggage.

Trained Service Animals

Trained service animals aren’t considered pets and therefore aren’t bound by Southwest’s pet policy.

To travel with a trained service dog , you’ll need to provide a completed U.S. Department of Transportation Service Animal Air Transportation Form at the ticket counter or gate on the day of travel. Trained service animals must be leashed or harnessed at all times and must be well-behaved. Any trained service animals that exhibit disruptive behavior (growling, biting, excessive barking, etc.) may be denied boarding.

Therapy animals, including emotional support pets, or other animals that do not meet the requirements of a trained service animal can fly as a pet.

Onboard the aircraft, service animals can’t occupy exit rows and can’t sit in a seat or in the aisle.

A customer traveling with a service animal may bring an additional animal as a pet, but an additional seat must be purchased if the service animal is “larger than a child under the age of 2,” according to Southwest, and the pet needs to travel underneath the seat in front of the extra seat.

Bottom Line: Trained service animals aren’t considered pets and aren’t subject to the pet policies on Southwest Airlines.

There’s a fee of $125 one-way for each pet carrier on Southwest Airlines . The good news is that pet fares are refundable, so if your plans change or your flight is canceled you’ll get your money back.

You’ll need to pay the pet fee with a credit card as you can’t use a Southwest gift card, flight credit, or LUV Voucher as payment for a pet fee.

To make a reservation for your pet on Southwest Airlines, call 800-I-FLY-SWA (800-435-9792).

Bottom Line: Each pet carrier brought on to a Southwest Airlines flight can contain up to 2 dogs or 2 cats. There is a $125 fee each way per pet carrier.

Traveling with a pet can add extra stress to a travel day. If you’re traveling on Southwest Airlines with your cat or dog, you’ll want to ensure the animal fits comfortably in a pet carrier that can easily slide under a seat on the plane.

Make sure your pet is well fed and has had access to a pet relief area as it will need to stay in the carrier for the entire flight.

Don’t forget to call Southwest to make a reservation for your pet as the number of pets allowed on each flight is limited. You’ll need to pay a $95 pet fee, which is thankfully refundable if your plans change.

Hopefully, the hassle of traveling with your pet will be worth it when you get to have your furry friend with you at your destination.

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Southwest Airlines Pet Policy Guide (Fees, Carriers, & Size Limits) [2023]

Southwest Airlines, like many other airlines, allows you to fly with your pet but there are some rules and restrictions you need to know about before jumping on a plane with your four-legged friend.

This comprehensive article will walk you through all of the rules and policies you need to know for flying in-cabin with your pet, such as fees and size restrictions. I’ll also discuss the rules for emotional support and service animals. For more tips on flying Southwest, click here .  

Table of Contents

What is the Southwest Airlines pet policy?

Southwest Airlines allows small vaccinated domestic cats and dogs to travel with you in-cabin under the seat in front of you for $95 per one-way.

Southwest Airlines pet policy fees

As stated, pets traveling on Southwest Airlines are subject to a  $95 Pet Fare each way per pet carrier. The fare is refundable if you cancel your reservation or if your flight is canceled and you do not rebook.

Note: for Customers traveling between Hawaiian Islands from September 6 through June 30, 2023, the Pet Fare is $35 each way per pet carrier.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

How to avoid Southwest pet fees

One of the easiest ways to avoid pet fees is to use the right credit card. The Capital One Venture Rewards Credit Card is a good card for general travel expenses and its points can be used to offset airline pet fees since they will often code as travel.

You can also use an incidental credit attached to a travel credit card. For example, the Platinum Card has a $200 incidental credit.

Other cards like the Chase Sapphire Reserve have a $300 travel credit that could be used on virtually any type of travel purchase including pet fees.

Need tips for bringing pets to a hotel? Click here to read more.

How to make Reservations for pets on Southwest

You can make your reservations for U.S. domestic flights by calling the following Southwest phone number: 1-800-I-FLY-SWA (1-800-435-9792). You cannot currently make them online.

It’s highly recommended that you make a reservation because space for pets is limited to only six per aircraft.

On the day of travel, you must bring the pet to the airport in an approved pet carrier. You will proceed to the airport ticket counter to check the pet in and pay the Pet Fare before going to the departure gate.  Credit cards are accepted.

In-cabin pet carriers

You’ll need to make sure that you have a qualified in-cabin pet carrier when taking your pet aboard Southwest Airlines.

Southwest sells an official pet carrier for $58 (tax included) at any Southwest Airport Ticket Counter or  online (tax not included) at Southwest: The Store (this is not an affiliate of Southwest Airlines Co.). These purchases are nonrefundable.

If I were planning on purchasing one from the airport, I would try to call ahead and make sure that there are carriers available, especially if I was doing this at a smaller, regional airport. That is because there are some reports of airports not being stocked with pet carriers. 

Pet carrier specs

If you’re not going to purchase your carrier directly from Southwest, you just need to make sure that it abides by the following restrictions:

• Maximum dimensions of 18.5” long x 8.5” high x 13.5” wide.
• Soft-sided and hard-sided carriers specifically designed as pet carriers are acceptable.
• The carriers must be leak-proof and well ventilated.
• The pet carrier must be small enough to fit under the seat in front of the Customer and be stowed in accordance with Federal Aviation Administration (FAA) regulations.

It is not very difficult to find a pet carrier that complies with the above regulations. If you are looking for airline approved pet carriers here is one you can get on Amazon for pretty cheap.  

Additional pet carrier rules

There are also some additional restrictions you need to be aware of:

One pet carrier per ticketed passenger

• Southwest Airlines allows only one pet carrier per ticketed Passenger.

If you need to transport multiple pet carriers then you will need to be flying with someone else. Just keep in mind that there is a limit on the total number of carriers allowed on a plane and you can find out more about that below. 

Carriers may only contain two cats or dogs

• The carrier may contain two (2) cats or dogs and must be of the same species per carrier.

You can carry up to two cats or dogs in one carrier but you cannot mix and match them. So you could not have one dog and one cat, for example.  

Must be plenty of room for your pet

• The cat or dog must be completely inside the pet carrier and be able to stand up and move around the carrier with ease.

You’ll be putting the well-being of your pet at risk if the carrier is too small. Also, it’s really important to remember that you’re not going to be able to take your pet out of the carrier during the flight, so you need to make sure that your pet will be okay.

If you are carrying multiple cats or dogs in one carrier then you need to pay extra close attention to the amount of room that they will have. 

Pets must remain in the pet carrier

• Pets must be secured in the pet carrier at all times while in the gate area, during boarding/deplaning, and they must remain in the carrier for the entire duration of the flight. Failure to follow this requirement may result in denial of transportation of the pet onboard Southwest Airlines.

Notice that your pet needs to be in the pet carrier even when you are in the gate area. So as you are getting ready for Southwest boarding, your pet cannot have free reign in the gate area, no matter how cute he or she is. 

It is possible that you can purchase an extra seat in some situations where it can make it easier for you to tend to your pet. This doesn’t mean that your pet can occupy that seat, though. If you are interested in getting an extra seat when traveling with your pet, be sure to inquire with Southwest.

Southwest pet restrictions

There are a number of specific restrictions for flying with your pets on Southwest that you should be aware of:

Pets must be attended

• Southwest Airlines does not accept pets (cats or dogs) traveling without a customer.

You can’t simply send your pet on a flight without an accompanying customer. This makes a lot of sense because I’m pretty sure 99% of pets will not know how to make their way to boarding. 

Pets can’t travel with Unaccompanied Minors.

Pets are not permitted to travel with Unaccompanied Minors.

Unaccompanied Minors are young passengers that are flying without an adult. There are special restrictions for these younger passengers and you can read about them here.  

No exit rows

• Customers traveling with a pet may not occupy an exit row or a seat with no forward under-seat stowage.

You cannot sit in an exit row seat with your pet or a seat with no under seat storage (this would be like a seat in the front row). The reason is for safety because they do not want pets interfering with access to exit areas. 

No checked pets

• Southwest Airlines will only carry pets in the cabin; pets are not permitted as checked baggage.

Southwest does not offer you the option to check your pet as checked baggage. There are many more risks involved with flying your pet as checked baggage. For example, they could be subjected to excessive temperatures or a rough landing and you will not be there to comfort them. So I would think long and hard before I ever committed to transporting my pet like that. 

Limitation on pet carriers per flight

• There will be no more than six (6) scheduled pet carriers per scheduled flight. However, from time to time, circumstances may allow for more (or fewer) than six (6) pet carriers per scheduled flight.

Southwest tries to limit the total number of pet carriers to six per flight. This sounds like somewhat of a soft rule though so at times they might compromise depending on the circumstances.  

• Cats and dogs must be at least eight (8) weeks old for travel.

Cats and dogs are very vulnerable younger than eight weeks, so your pets need to be at least eight weeks old for the trip. And you probably want your pets to be fully vaccinated before potentially exposing them to something that could be very harmful to them. 

Good temperaments needed

• The animals must be harmless, not disruptive, odorless, and require no attention during flight.

This will be a judgment call by the flight staff. But if your pet is showing signs that it might be problematic then you might not be able to transport them.

For example, if your dog is barking loudly at every passenger walking by that could be an issue or if your pet is in a filthy condition that would also be a problem.

Disruptive behavior can also be an issue and here is what the Southwest considers to be disruptive. 

• Scratching, excessive whining or barking
• Growling, biting, lunging
• Urinating or defecating in the cabin or gate area

Must remain in the pet carrier

• Cats and dogs must remain in the carrier (including head and tail) and the carrier must be stowed under the seat in front of the Customer (owner) for the entire duration of the flight.

This is one of the most important factors to consider. Your pet must remain in the carrier through the whole flight including its head/tail and the carrier must be stowed under the seat in front of you. The pet must also remain in the carrier during boarding and when in the gate area. 

This means that if you have an anxious pet you are going to have trouble consoling them through the flight since their head must remain in the pet carrier and the pet carrier must remain under the seat. I have seen pet owners gently stroke their pet while their pet remains in the carrier but that is about as much contact is permitted.

So you need to really think about how your pet is going to act before flying with them and perhaps try to do some exposure training so that they are used to the carrier as much as possible. It will also help if you can get your pet tired out before the flight by playing with them. 

And of course, treats can go really far.

• A pet may not share a carrier with a trained service animal or an emotional support animal.

This rule is pretty straightforward. The idea is that a service animal or emotional support animal is there to serve a function and the airlines don’t want your pet distracting or interfering with that animal.

Purchasing additional seats

• The purchase of an additional seat may be required to accommodate the pet when traveling with a portable oxygen concentrator, trained service animal, or emotional support animal.

In some cases you may need to purchase an additional seat. 

Make sure your animal takes care of business

• Southwest Airlines will not be responsible if a Customer misses a flight due to the need to take the cat or dog to an outside relief area. Flight departures will not be delayed or held in order for connecting Customers to take a pet to an animal relief area.

It is vital to remember to take your dog to an outside relief area before your flight. But when you do that keep in mind that the flight will take place with or without you so make sure you allocate plenty of time to make it to the relief area, for your pet to do their business, and for you to get back to boarding in time.

No in-flight first aid

• If the pet becomes ill during the flight, oxygen or other first aid procedures will not be administered.

If your pet become sick during the flight then you will be responsible for trying to help it out since there are no procedures that will take place in flight. 

Emergency masks may not be available for your pet

• In the event of an emergency, an oxygen mask may not be available for the cat or dog.

You are always supposed to place an oxygen mask on yourself first before attending to others and this also applies for your pet. The thing is, there may not be an emergency mask for your pet so you may not be able to help them out if there is a sudden change in cabin pressure. 

No liability

• Southwest Airlines assumes no liability for the health or wellbeing of carryon pets.

Southwest disclaims all liability for your pet when flying on their planes.

No pet remains

• Southwest Airlines will not accept pet remains in the cabin of the aircraft.

This one is a little tough for some people but if you are transporting your pet remains they will need to be transported in checked baggage. Read more about traveling with cremated remains here . 

Southwest only accepts credit cards and cash

• Customers can pay with accepted credit cards. Southwest LUV Vouchers, gift cards, and unused travel funds   will not  be accepted for payment of a Pet Fare.

You should note that pet carriers are considered either a personal item or a carryon item.

This means that you could board the aircraft with either a pet carrier and a personal item or a pet carrier and a regular size carryon bag.

A Customer may not board the aircraft with a pet carrier, a regular size carryon bag, and a personal item. This might mean that you will need to check some of your baggage but the good news is that you can get two free checked bags for each Southwest flight.

Pets and international flights

Pets are not allowed to travel in-cabin on Southwest Airlines international flights or any itinerary that includes an international flight. Pets also cannot go on flights between the continental US and Hawaii.

Shipping pets in the Cargo hold

Unlike other airlines, Southwest does not allow pets to be shipped in the cargo hold. I personally don’t think I’d ever ship my pet in the cargo hold due to the risks but Southwest doesn’t give you that option so you don’t have to worry about it.

Emotional support animals

Effective March 1, 2021, Southwest will accept only trained service dogs for travel and will no longer transport emotional support animals.

An emotional support animal provides support for an individual with a mental health-related disability and is not trained to perform a specific task(s) or work.

A Customer seeking to travel with an emotional support animal must satisfy all of the following requirements:

• The Customer must have the required documentation
• The emotional support animal must be either a dog or a cat.
• Each Customer may bring only  one  emotional support animal on the flight.
• The emotional support animal must be in a carrier that can be stowed under the seat in front of the Customer or on a leash at all times while in the airport and onboard the aircraft.

If you want to travel with an emotional support animal, you must provide to a Southwest Airlines Employee current documentation (not more than one year old on the date of travel) on letterhead from a licensed mental health professional or medical doctor who is treating the Customer’s mental health-related disability.

The letter must state all four items below:

• The Passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders
• The Passenger needs the emotional support dog or cat as an accommodation for air travel and/or for activity at the Passenger’s destination
• The individual providing the assessment is a licensed mental health professional or medical doctor, and the Passenger is under his or her professional care AND
• The date and type of mental health professional’s or medical doctor’s license and the state or other jurisdiction in which it was issued

An emotional support animal will be allowed to travel on flights to/from all domestic and international destinations, but many international destinations have  country-specific regulations .

Read more about emotional support animals here . 

Trained service animals

Southwest Airlines allows trained dogs, cats, and miniature horses as service animals as long as the customer is able to provide credible verbal assurance that the animal is a trained service animal. Southwest Airlines does not accept unusual or exotic species of animals.

NOTE:  A service animal vest, harness, ID card, or registration is not accepted as the sole indication an animal is a trained service animal.

Read more about trained service animals here . 

Southwest Airlines Pet Policy FAQ

Southwest will charge you $95 per one way flight for pets to fly in the cabin.

You can use airline credits to avoid the fee with some credit cards such as the Amex Platinum Card. 

You can make your reservations for U.S. domestic flights by calling the following Southwest phone number: 1-800-I-FLY-SWA (1-800-435-9792).

Southwest sells an official pet carrier for $58 at any Southwest Airport Ticket Counter or  online  at “Southwest: The Store.”

Southwest Airlines only allows only one pet carrier per ticketed passenger.

The carrier may contain two cats or dogs and must be of the same species per carrier.

You cannot sit in an exit row seat or in a row with no forward under seat storage.

No, Southwest does not allow pets to travel as checked pets.

Cats and dogs must be at least eight weeks old to travel.

Your pet carrier will be considered either a personal item or a carry-on item.

No, pets are not allowed to travel on Southwest international flights.

No, preboarding is not available for those simply traveling with a pet.

Flying with pets can be stressful for both humans and animals alike. But you can help alleviate a lot of that stress by researching into all of the different rules and policies so that you won’t be in violation of any of the restrictions and you can focus solely on getting your pet safely from point A to point B.

Cover photo by  Tom Hart  via  Flickr .

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

I am on a flight currently with four 70 lb dogs. I am an animal lover but I cannot I understand why these animals are not required to have a seat purchased for them when in fact a 2 year old must have their own seat. These 70 lb animals can not fit safely on ones lap or under a seat. I also feel these individuals should not receive priority boarding.

I agree we have 3 dogs and a cat and I truly believe they should have to buy a seat … the charge is 95 under the seat and NO WAY can a 79 pound dog fit underneath!!

Thanks so much for the helpful info. Southwest pretty accessibly advertises its pet travel fees, but this is the first time I’ve ever found info on how much they sell their carriers for.

Does my 9 year old dog need vet papers to fly she has none she’s a rescue from a horrible home.

I have to travel soon; my daughter is having a baby and I would not like to leave my 15-year-old Shit Shu, do I need vet papers?

Comments are closed.

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Why I Travel on Southwest

I have always encountered friendly, helpful Southwest Employees throughout my travel journey, all the way from check-in to baggage claim. The cost to bring my feline friends is a substantial saving over other airlines. The Pet Fare each way per pet carrier is $95. Traveling with my carrier is easy, making it a seamless travel experience. Once I board, I place my pet carrier under the seat in front of me and relax, knowing my kittens are safe and comfortable. Check out the video above to learn more about why I travel on Southwest.

Tips for Traveling with Pets

Through my various flights, I have learned different ways to make traveling with pets easier for both my cats and myself.  The most important piece of advice I have is to be prepared .

What kind of carrier should I use?

All pets (cats and dogs) must fly in a leak proof-, well-ventilated carrier. When traveling with pets, it is also important to make sure you have the correct size carrier. Southwest allows both soft-sided and hard-sided pet carriers with the maximum dimensions of 18.5” long x 8.5” high x 13.5” wide. A great carrier feature to think about is one with a few pockets. This allows me to pack a few items for my cats in the carrier and makes it easy to access throughout my travel journey. It is important to remember that your cat or dog must be completely inside the pet carrier and be able to stand up and move around the carrier with ease. I like utilizing a soft-sided carrier with a little extra room on the top to allow the carrier to tuck nicely under the seat, while still giving my cat plenty of wiggle room.

Always check the carrier well for holes and tears, and check that the zippers work before traveling. If there is a double zipper, get something like a binder ring clip that can be placed through the base of each zipper pull to clip them together. This helps keep the zippers in place and keeps your furry friend safe in their carrier. If you are looking for a great pet carrier, you can purchase one for $58 (tax included) at any Southwest Airlines ticket counter or via the online Southwest merchandise store at SWAtheStore.com . 

How do I make a reservation for my pet?

Since there can be no more than six scheduled pet carriers per scheduled flight, reservations must be made in advance by calling 1-800-I-FLY-SWA (1-800-435-9792). On the day of travel, Customers must bring their pet(s) to the airport in an approved pet carrier. Proceed to the airport ticket counter to check the pet(s) in and pay the Pet Fare before going to the departure gate.

What should I pack for my furry friend?

I like packing to be prepared, rather than under-packing. I like to line the carrier with an absorbent puppy pad or two to prevent moisture from seeping through. A towel can work, but if it becomes soiled, you may not want to travel with it. In addition, be sure to pack a few plastic bags, like those from a grocery store, as well as paper towels. I also like to pack a few gentle, preferably hypoallergenic and unscented, baby wipes for cleaning up any unexpected messes that may occur. When packing items, make sure that you are using TSA-approved items such as small liquid bottles of hand sanitizer.

I also like to travel with a small emergency pop-up crate (the kind that twists from a big box down to a small flat circle). You can check in the extra pet crate or collapsible cage and that does not count as one of the two free bags. This is great because I can take a bigger crate for my cats to be comfortable in their hotel room. Visit southwest.com to learn more about their Bags Fly Free® policy.

When it comes to kitty litter, I usually pack a folded small box and a clear sandwich bag of paper or pine for a makeshift litter box. If you decide to do this, make sure the improvised “kitty litter” is in a clear sandwich bag, as the density of clay litter will often cause TSA to search your carryon. Other helpful items to bring in your carryon are collapsible silicone bowls for food and water, as well as a few ounces of dry food.

What is the process for getting through TSA?

When passing through security, Customers will be asked to hold their cats (or dogs) and walk through the screening device while the carrier is x-rayed. Some items may need to be searched (as mentioned above), so I highly recommend packing items in clear sandwich bags to make the search more efficient for both parties. Visit the  TSA’s website for more information on the TSA process and approved carryon items.

Can I travel internationally with my pet?

Pets are not allowed to travel in-cabin on international flights or any itinerary that includes an international flight. However, there are plenty of fun domestic locations to choose from.

Is there any reason my pet wouldn't be permitted onboard?

As long as your cats (or dogs) remain in their approved carriers, are harmless, not disruptive, odorless, accompanied by their owner, and require no attention during flight, they will be permitted onboard.

Frequent Southwest Flier

With just a little preparation and planning think you will see that Southwest Airlines makes it easy to travel with a favorite fur baby. Be sure to visit Southwest.com/pets and Southwest’s Knowledge Base on Community for more information on traveling with your furry friend.

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Everything to know about Southwest’s pet policy

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When you’re traveling and don’t want to leave your furry friend behind, Southwest is a great option for those who have small pets. The airline makes traveling with your pets a breeze by not requiring any additional documentation and won’t break the bank in extra fees. However, their policies do come with a few terms and conditions, so here’s everything you need to know to make sure your pet is Southwest ready for your next trip. 

Southwest pet policy summary

Southwest will allow small, vaccinated domestic cats and dogs to travel with you on your flight. At Southwest, your pet is only permitted to travel with you in-cabin, which means sending your pet on the flight as checked baggage or even taking them with you in a carry-on bag that goes in the overhead compartment of the plane is not permitted. If you’re looking for an airline that accommodates large pets as cargo, Southwest is not your place — but United, Alaska Airlines or Hawaiian Airlines are all better suited to fit your needs. 

Pets are all accommodated on a first-come, first-serve basis at Southwest and can be checked in at the airport ticket counter or in advance (when booking your ticket), with a capacity of six total pets per flight. Southwest does say on its website that certain circumstances will allow for more or less than six pets on some flights but doesn’t outline the specifics of those circumstances. 

Each customer is limited to one pet carrier on Southwest. However, up to two pets can go in each carrier as long as they each have enough room to get up and move around freely.

Southwest has their soft-sided pet carrier available for purchase at $58 (non-refundable) that measures 17” x 9.5” x 13.5”, but also allows travelers to bring their own carriers with a maximum size of 18.5” x  8.5” x 13.5”, which can be either hard or soft-sided. If you’re not sure if your pet carrier is allowed on Southwest, a good rule of thumb to follow is that it must always be small enough to fit under the seat in front of you on the flight. Be careful with this because you definitely don’t want your pet carrier to be too small for your pet either– they need to remain inside it the entire flight! 

Types of pets allowed on Southwest flights

Southwest only allows small, vaccinated domestic cats and dogs to travel on their domestic flights, excluding Hawaii . No pets of any kind are allowed on Southwest international flights , or flights with an international layover, except for service and emotional support animals. Your pet also must be at least eight weeks old to travel on Southwest.

The owner is responsible for the behavior of their small dogs and cats that do travel on Southwest. Southwest can deny boarding to your pet, even if they are within the size and weight restrictions, if they engage in disruptive behavior such as scratching, excessive barking, growling, biting, and urinating or defecating at the gate or on-board before take-off.

Fees for flying with pets

Southwest charges a $95 pet fare each way (so, $190 for a round trip). You can pay the pet fee in advance when you book your ticket to ensure your pet has one of the six pet spots on the flight. If you do that, your purchase is refundable if your plans change.

If you cancel your ticket and your pet is no longer traveling, you’ll be able to get your pet fare refunded to you. If your flight is canceled for any reason by Southwest, you’ll have the option to refund your pet fare or have it transferred to another flight you rebooked. You can’t use your Southwest points to pay your pet fee, but compared to prices like JetBlue’s and Delta’s $125 each way for domestic flights, this is a pretty good deal. And you could always opt to use a card that offers an airline fee credit, like The Platinum Card® from American Express. Enrollment required for select benefits.

Southwest policies regarding service animals and emotional support animals

Trained service animals and emotional support animals can travel on all Southwest flights, both domestic and international , for no additional charge. Travelers with these kinds of animals will need to provide documentation for them to be allowed on the flight. This includes a written note from a medical or mental health professional outlining the need for the animal, health certificates for the pet, permits required for the place of travel, and an animal behavior form. Southwest also reserves the right to ask the customer about why they need the animal.

Your service or emotional support animal is not limited to just dogs and cats; Southwest allows dogs, cats, miniature horses and pretty much any other kind of animal. However, they do not accept “unusual or exotic” species of animals. If you are traveling with an animal larger than a child under the age of two, you must purchase an additional seat and place the pet carrier under the seat in front of the additional seat. Emotional support animals do not have to stay in the pet carrier at all times and can sit on your lap or tray table for your flight.

Keep in mind that Southwest does not count service and emotional support animals as pets, meaning they do not count toward the six animal maximum per flight. It also means you can bring both a service/emotional support animal and a pet on a Southwest flight.

Tips for flying with your pet on Southwest

Reference their on-site pet page.

All of Southwest’s pet policies are located on this page on their site, updated regularly as they change. About a week or so before your flight, make sure you check this page to satisfy any lingering questions you may have or to de-stress about flying with your pet. Especially in the age of coronavirus, airlines are constantly changing their policies, so it’s always best to double check!

Check-in with your vet

Southwest requires all pets traveling with them to be vaccinated, so you’ll need to check-in with your vet to make sure your travel buddy has all their necessary vaccinations. Flying can put a lot of stress on your pet, especially if they’ve never flown before, so checking in with your vet is a good idea anyway, to make sure your furry friend is mentally and physically well enough to travel.

For example, short-snout dog breeds, like pugs and bulldogs, are not allowed on most flights due to their respiratory issues. Your veterinarian will know things like this and steer you in the right direction!

Give enough potty breaks before the flight

Because your pet will not be able to leave the pet carrier for the entire flight, it’s super important to let your pet use the bathroom in the airport and right before your flight. All airports have at least one animal relief area where you can take your pet, so make sure to visit there before your flight!

Manage your own stress

Flying with a pet can add stress to travel! To alleviate some of your stress on the flight, you can make almost all of your pet’s accommodations before you fly, so getting to your gate will be hassle-free. First, make sure you have an approved pet carrier and have scheduled your pet’s veterinarian appointment about a week before your flight. Next, you can reserve a spot for your pet in advance by calling 800-I-FLY-SWA (800-435-9792) and pay your pet fee in advance. On the day of your flight, travel through security scanners while holding your pet and be sure to give them plenty of bathroom breaks in the airport! 

Once your pet settles into their carrier and into the flight, try to relax! Check in on your pet in the carrier periodically and enjoy your flight. You’ll both be there before you know it.  

What type of pets are allowed on Southwest flights?

Small vaccinated domestic dogs and cats are allowed on Southwest. Any animal is allowed on a flight as a service animal or emotional support animal. 

How much is the Southwest pet fee?

$95 each way ($190 round-trip). Service animals and emotional support animals are no extra charge.

How many pets are allowed per flight/customer?

There are six pets allowed on each Southwest flight (not including service/emotional support animals). Each paying customer can bring one pet carrier, which can have up to two small pets inside. 

What’s the weight and age limit for my pet to fly?

Southwest requires all pets to be at least eight weeks old. They do not specify a specific weight limit but describe only “small” dogs and cats to fly. All animals traveling on Southwest must fit in a carrier no bigger than 18.5” x  8.5” x 13.5”. 

What documentation do I need to fly with my pet?

Southwest requires your pet to be updated on their vaccinations but does not require you to show any official documentation to fly with your pet. Service animals and emotional support animals require a written note from a medical or mental health professional detailing the need, health certificates for the pet, permits required for the place of travel, and an animal behavior form.

How many pet carriers are each customer allowed?

Each customer is allowed one pet carrier on Southwest, with up to two pets inside. 

Bottom line

Flying with a small dog or cat on Southwest is easy, convenient and requires no additional documentation, but be ready to pay $95 each way.  Booking your pet’s ticket ahead of time and ensuring you have a compliant pet carrier before you arrive at the airport will make your trip seamless. Travelling is always better when you have a furry companion, so overall, enjoy your trip!

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What to Know Before Flying Southwest Airlines with Pets

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Table of Contents

The Southwest Airlines pet policy

Southwest in-cabin pet options, southwest airlines pet fees, most pet-friendly airlines, southwest airlines pet travel, recapped.

Update: Southwest Airlines announced in July several upcoming changes to its boarding system, seat assignments and cabin configuration. Red-eye flights are also now bookable on certain routes. Read more of the news here .

If you have a furry companion and want to bring them on vacation or are planning a long-distance move and want to fly with them, you’ll need to consider airline pet policies before booking an airline ticket.

So, can pets fly on Southwest Airlines? Yes, but only in the main cabin.

Here’s what you need to know to fly with pets on Southwest. 

Southwest Airlines allows travelers to fly with their pets as long as they meet the eligibility requirements. However, pets aren’t allowed to fly in cargo. Small, vaccinated domestic cats and dogs in appropriate pet carriers are welcome to travel in the cabin on domestic flights. 

Pet carriers must be stowed under the seat in front of you during the flight, and your pet must always remain in its carrier. Only one pet carrier is allowed per ticketed passenger. Unaccompanied minors aren’t allowed to travel with a pet. 

Only six carriers are allowed per flight, and pet fares are sold on a first-come, first-served basis. However, sometimes the airline will allow exceptions and forgo the six-pet cap. 

Before traveling, it’s always wise to review the Southwest Airlines pet travel rules so you know what to expect. 

» Learn more: A guide to traveling with pets

Photo courtesy of Southwest.

While Southwest doesn't allow pets to fly in cargo, you can bring an eligible pet in-cabin as long as they meet the requirements. 

Keep these Southwest Airlines pet travel rules in mind:

You can travel with only small, vaccinated domestic cats and dogs. 

Cats must be at least 8 weeks old to travel on a Southwest flight. 

Your pet must remain inside its carrier at all times. 

Your pet carrier counts as a personal item or a carry-on item. 

Carriers must not exceed 18.5 in. x 8.5 in. x 13.5 in. (length x height x width) in size, must fit under the seat in front of you, and must be leak-proof and well-ventilated. 

Pets can't travel on flights to and from Hawaii or international flights. 

Pets are allowed to travel on flights between Hawaiian islands. 

Passengers traveling to Puerto Rico should review entry requirements before flying with a pet.

Each passenger is allowed to bring one carrier with up to two pets of the same species. 

Pet carriers must be put under the seat in front of you during the flight.

Customers traveling with pets must board with their assigned boarding group. 

When traveling with a pet, you can't sit in an exit row seat or a seat with no under-seat stowage in front. 

Pets are allowed on a first-come, first-served basis, and only six pets are allowed on most flights. 

If your pet shows signs of disruptive behavior, such as scratching, excessive barking, growling or biting, they may be denied boarding. 

» Learn more: How to fly with a dog

So, how much does it cost to fly a dog on Southwest? What about other animals?

When flying with a pet on a Southwest flight, passengers must pay a $95 pet fare fee per carrier, each way. This additional expense is worth considering as you plan out your trip costs. This fee is refundable if you decide not to travel with your pet, you decide to cancel the flight or your flight is canceled. 

For those traveling between Hawaiian Islands through June 30, 2023, the fare is $35 each way per pet carrier.

In our most recent analysis on flying with pets , we ranked the major U.S. airlines on various factors including fees, types of animals allowed, whether you can bring pets in cargo and number of pets allowed per passenger, among other facrtors.

Here's how they stacked up:

» Learn more: The best hotels that allow pets 

While Southwest Airlines doesn't allow passengers to travel with their pets in cargo, other options exist.

If you are traveling with an eligible pet to or from a domestic destination or between Hawaiian Islands, pay the appropriate fee and keep your pet in its approved pet carrier under the seat in front of you, it's possible to fly with your furry companion while on a Southwest flight.

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Southwest: Pet Policy

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What methods of transport does Southwest Airlines provide for my pet?

Southwest Airlines will only accept small cats and dogs in carriers that can be stowed under the passenger's seat.

What are the fees associated with pet transport?

The Pet Fare is $95 each way per pet carrier.

What are the kennel requirements?

Passengers may bring a soft or hard-sided pet carrier that is leak proof and well ventilated. The pet carrier must be small enough to fit under the seat in front of the passenger and be stowed in accordance with Federal Aviation Administration regulations. The dog or cat must be able to stand up and turn around in the carrier with ease.

The pet carrier will count as the passenger's carry-on bag.

What health documentation is required?

Southwest does not require a health certificate or any other documentation from the passenger's veterinarian for pets to travel.

Are there any other restrictions?

Passengers are permitted to travel with no more than one pet carrier per person. Each pet carrier can have no more than two of the same species of small cats or dogs per pet carrier.

Southwest Airlines can refuse to transport an animal due to illness, aggressive behavior, poor kenneling, or extreme temperatures at origin, transfer, or destination airports.

Are reservations required?

Yes. To make reservations for a pet, the Customer will need to call Southwest Airlines at 1-800-I-FLY-SWA and the Customer Representative will gladly create a booking for the pet.

Initially, Southwest's pet policy states that we the airline accept up to five pet carriers per scheduled flight (excluding service animals). However, from time to time, circumstances may allow for more (or fewer) than five pet carriers on a flight during the evaluation period, so reserve your spot well in advance.

Please contact the airline directly for information about traveling with a service animal.

SeatGuru was created to help travelers choose the best seats and in-flight amenities.

Flying With A Cat On Southwest What You Need to Know

Flying with a cat on Southwest and not sure what you need to do? Traveling with a cat on a plane can be challenging. Every airline is different and has specific rules and regulations you need to abide by.

Southwest only accepts small cats and dogs that will fit in carriers under the cabin seat. Pets are subject to a $95 non-refundable pet fee. They do not allow any pets to fly in the cargo area, due to extreme temperatures.

If you’re getting ready to take your feline friend on a trip, here’s everything you need to know about flying the friendly skies with Southwest airlines.

Does Southwest Allow Pets On Board?

Southwest allows small vaccinated domesticated dogs and cats in an airline approved carrier to any location on a domestic U.S flight. They are not allowed to fly on international flights or any itinerary that includes international flights.

Customers are only allowed to travel with one pet carrier per person. Your carrier can have no more than two cats inside.

You won’t be able to board early unless you qualify for pre-boarding.

How to Go Through Security With A Pet

When you go through security, you’ll be asked to hold the pet and walk through the security. The pet carrier will be x-rayed along with your other personal items.

All pet carriers are subject to be searched by Transportation Security Administration (TSA) employees and other airline personnel.

Pre-Flight Potty Breaks

All airports have at least one “animal relief area” where you can take your cat to relieve herself before you board the plane.

If you can’t fight the relief areas, ask a Southwest airlines employee and they will point you in the right direction.

How Many Pets Are Allowed?

Their pet policy clearly states that they will only allow six pet carriers per scheduled flight. To ensure that your pet is able to board, you’ll want to make sure that you get to the airport as early as possible.

They operate on the first come first serve basis. The sooner you can check-in the better chance you’ll have of ensuring that your kitty can board the plane.

How Much Does It Cost to Fly A Pet On Southwest?

Expect to pay a $95 pet fare each way for each carrier. You will set up your reservation in advance to have your cat travel with you, by calling 1-800-I-FLY-SWA (1-800-435-9792).

All pet fares subject to change at any time. You will be expected to pay for the pet fare at the airport ticket counter on the day you check the pet in.

If you decide not to travel or your pet doesn’t go with you, you can choose to rebook your flight or contact them to get a refund for the pet fare.

Unlike other airlines like JetBlue, they do not offer any rewards for traveling with your pet.

Pet Crates and Strollers

There is no charge for checking a pet stroller/crate. They fall under the free baggage allowance.

Does Southwest Charge for Emotional Support Animals?

Emotional support animals are not considered pets, therefore, you don’t have to pay a pet fare. You can still carry on a pet if you have an emotional support animal.

What Classifies As An Emotional Support Animal?

It is an animal that provides support for an individual with a mental health-related disability.

Requirements

• Required documentation that is less than a year old of the date of travel. (a letterhead from a licensed medical professional regarding your disability
• The date the physician acquired their medical license
• Must be either a cat or a dog
• One emotional support animal per customer
• Must be in a carrier at all times during the flight and on a leash while in the airport and boarding the plane.

You can print out all the instructions you’ll need to travel with an emotional support animal by downloading this PDF .

Making Your Reservation

When you book a reservation, let them know in advance that you’ll be traveling with an emotional support animal.

If the airlines can’t accommodate you with a single seat, you may be required to purchase an additional ticket or rebook your flight for a later date. Contact 1-800-I-FLY-SWA (1-800-435-9792) to find out what you need before booking your flight with an emotional support animal.

Like any other pet onboard, your support animal must be stowed under the seat at all times. If your pet is too large to fit under the seat, they must wear a leash at all times.

A leashed pet can sit at your feet on the aircraft floor or can sit on your lap. They can not be any larger than a two-year-old child.

They Can Not:

• Be left out in the aircraft aisle
• Sit in an aircraft seat by themselves
• Use the tray table
• Extend beyond your seat and bother others

International Travel

Emotional support animals are allowed to travel both domestic and international flights. Make sure you do your due diligence as some international destinations have their own country-specific regulations for pets.

As the pet owner, you’ll be responsible for abiding and complying with the countries specific laws and requirements.

Can I Buy A Seat for My Cat On Southwest?

You will only be allowed to purchase an extra seat in the event of an emergency, an oxygen mask is not available for your pet.

If you feel like your situation is an emergency, you can ask customer service and they will inform you if it is or not.

Southwest Pet Policy Weight Limit

Unlike other airlines, Southwest does not have a weight limit on the weight of your pet. The caveat is that they must be able to fit comfortably under the seat.

Southwest Approved Pet Carriers

Acceptable does sell their own pet carrier, and it is (17” long x 9.5” high x 10” wide), however, you can find better deals on Amazon.

If you purchase your own carrier elsewhere the maximum dimensions should be 18.5” long x 8.5” high x 13.5” wide . Your cat or dog must be able to stand up and move around the carrier without any issues.

The feline must be completely inside the carrier at all times, with no part of them sticking out, not even their tail.

You can board with either soft-sided or hard-sided carriers, as long as they are well-ventilated and leak proof.

Your pet carrier must be in accordance with the Federal Aviation Administration (FAA) regulations for cabin safety.

Pet carriers are classified as either a personal item or a carry on item. This means you won’t be able to have both a carrier and a personal item or carry on item.

Requirements and restrictions

• Pets must be secured safely in a pet carrier at all times and during the entire flight.
• You can only have two species of the same kind inside one carrier.
• Pets must travel with adults and not permitted to travel with minors.
• You may not sit in an exit row or a seat without under-seat stowage.
• Your cat or dog must be at least eight (8) weeks old to fly.
• Southwest assumes no liability for the wellbeing, safety or damage to your pet or pet strollers.
• You will not be allowed to carry pet remains in the cabin of the aircraft.

Disruptive Behavior

If you’re thinking about flying with your cat, it’s important to make sure they have flown before and has a good temperament.

If your pet is disruptive, they may deny you to board. Some behaviors they would classify as disruptive behavior is:

• Scratching, excessive whining
• Lunging, biting or growling
• Urinating or defecating in the cabin area

If your pet is subject to experiencing a lot of stress, you may want to check with your veterinarian about a sedative. You won’t be allowed to remove your pet from the carrier during the flight, so comforting them is not an option.

Shipping Pets In The Cargo Hold

Unlike other airlines like United, Southwest does not allow any pets to be transported in the cargo. Personally, I think this is an awesome rule, I would never want my pet to be travel in the cargo area.

There are too many risks and I wouldn’t be able to watch them closely throughout the duration of the flight.

What About A Health Certificate?

Southwest does not require a health certificate or any other documentation to travel with your pets. I still think it’s a great idea to have your cat’s medical records with you.

You’ll also want to make sure that you have proper identification for your cat. You want to make sure that your cat is protected if they do happen to get lost while traveling.

Southwest Pet Planning Checklist

• Have an airline approved pet carrier
• Reserve your spot for your pet by calling 800-I-FLY-SWA (800-435-9792)
• Arrive at the airport early, it’s the first-come-first-serve basis and they only allow 6 pets per flight
• Pay the pet fare at the ticket gate
• Board the plane and enjoy the flight with your cat

Cat Travels Southwest Airlines

Flying with a cat can be challenging, watch this video to see how easy it can be fly with a cat on Southwest.

Bottom Line

It’s extremely easy to fly with a small cat or dog on Southwest. Pay the $95 one way pet fee and make sure that you make your reservation in advance. Have a harness for your cat and make sure that your pet carrier fits under the seat.

Then you can sit back and enjoy the flight with your feline friend.

Related Articles On Flying With Cats

How to Prepare Your Cat for Air Travel

How to Travel With A Cat On A Plane

Can I Bring Cat Food On A Plane

References and Further Reading:

Southwest – Pet Frequently Asked Questions

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The Pet Friendly Vacation Guide

Southwest Airlines Pet Policy: Everything You Need to Know Before Flying With Your Dog or Cat

posted on March 12, 2023 by James Brockbank | Last updated on March 13, 2023

Going on a trip with your furry friend is absolutely possible. But, if you’re planning to fly, things may get complicated, as not every airline allows pets on board.

Luckily for all of us, Southwest Airlines allows domestic cats and dogs to fly as long as you meet the conditions set in the airline’s pet policy. That’s why we’ve written this article – we’ll check out all Southwest pet policy requirements you must meet, so you can take your buddy and travel. 

Are pets allowed to fly with Southwest?

Reservations, costs and refund policy, southwest airlines pet restrictions, airport pet services, airport security with pets, rules for boarding a flight with pets, rules for in-cabin pet carriers, step-by-step instructions on taking your pet on southwest’s flights, cremated pets, wrapping up, southwest airlines pet policy.

Southwest Airlines introduced its pet policy on May 29, 2009, when its CEO, Gary Kelly (now former), announced that customers could purchase tickets for their small dogs and cats starting from June 1, 2009.

The policy has been active ever since. However, it’s essential to understand and meet the airline’s conditions so that you can bring your pet with you. Let’s check these conditions out in detail.

According to the US Department of Agriculture, pets are privately-owned companion animals that aren’t intended for research or resale. Animals considered pets include dogs, cats, ferrets, rabbits, rodents, hedgehogs, reptiles, amphibians, and birds.

This, however, doesn’t mean that you can fly with a pet that belongs to the mentioned categories. That’s because each airline has its own rules and requirements.

If you’re flying with Southwest Airlines, you’ll be able to bring your vaccinated small dog or cat in a carrier. You should know that your pet has to be small enough to fit in a carrier of pre-specified dimensions but still be at least eight weeks old to be allowed to travel.

First things first – you should know that there’s a misconception that you don’t need a reservation to fly with your pet with Southwest Airlines.

Southwest Airlines accepts pets on a first-come, first-serve basis. We think that’s why people believe they don’t need a reservation. However, Southwest Airlines’ pet policy clearly states that you must reserve by calling the airline in advance because space is limited.

It’s very important to note that the maximum number of pet carriers allowed in the plane is six. That’s why the airline employs the first-come, first-serve practice. Of course, the airline may allow more carries (or fewer) in exceptional circumstances.

Southwest Airlines’ pet fare costs $95 each way per pet carrier. Keep in mind that only a ticketed customer can pay the pet fare and bring their pet, meaning unaccompanied minors aren’t allowed to take their pets.

If you’re flying between the Hawaiian Islands, you’ll have to pay a $35 pet fare per pet carrier. The official website says the $35 pet fare applies for flights up to June 30, 2023. So, if you book a flight after that date, we recommend you check out the website or call the airline, as there may be changes in the price.

What if you decide not to travel or if the flight gets canceled? In that case, the airline will refund the pet fare you’ve paid. You must call the airline or go to the ticket counter to get a refund.

Now, be aware that you can book online, but you have to pay the pet fare at the ticket counter on the day of travel. Before going there, you should check which credit cards are accepted at the ticket counter to ensure you won’t have a problem.

Route restrictions

First, you should be aware that Southwest Airlines only allows small cats and dogs to fly on domestic flights. This means that you can’t take your puppy if you’re flying internationally or on any journey that includes an international flight.

Another significant restriction is that you can’t travel with your pet to or from Hawaii. However, as we said earlier, pets are allowed on flights between Hawaiian Island for a $35 pet fare.

Additionally, you should know that other restrictions may apply according to the state regulations for imports to Puerto Rico. The regulation file states that whenever the laws on the movement and health of animals are more restrictive than those of the federal government, the Puerto Rico laws will apply.

Therefore, we advise you to carefully read the requirements and consult with the authorities before booking a flight for you and your furry friend.

General restrictions

Since Southwest’s pet policy states that it accepts one pet carrier per ticketed customer, it’s logical to conclude that pets are not accepted without a customer. Also, unaccompanied minors can’t take their pets while flying.

When it comes to boarding, some blogs say you’ll get to preboard because you carry a pet carrier. However, this is not true. Southwest pet policy says that customers with pet carriers will get on with their assigned group.

Another general restriction is that you can’t take a pet and a trained service animal in the same carrier.

Additionally, keep in mind that Southwest allows carrying pets in the cabin. This airline doesn’t permit pets as checked baggage.

Seating restrictions

Southwest Airlines is known for its open seating policy. However, if you’re traveling with your pet, you’ll have to follow other rules.

For instance, you can’t take a seat in an exit row. You also can’t occupy a seat that doesn’t have an under-seat space in front of it. Typically, the seats without under-seat spaces are found in the first row. But this varies depending on the plane, so you should ask the flight attendant to lead you to a suitable seat.

It’s imperative to remember that you have to put the carrier in the under-seat space in front of you. You can’t hold your pet in your arms even if it’s inside the carrier.

Your lovely pet must stay in the carrier for the entire duration of the flight. Of course, there are rules applying to the carrier dimensions, and we’ll discuss them later in detail.

The great news about Southwest Airlines is that it collaborates with airports that have available relief areas for pets. However, keep track of the time carefully since you may miss the flight. The departures can’t be delayed if the customer has to take their pet to a relief area.

Another crucial thing to remember is that the airline takes no liability for the well-being or health of the pets. In the case of an emergency, your pet will most likely not get an oxygen mask. Also, the attendants won’t administer any first aid procedures if it gets ill during the flight.

It’s good to know that Southwest Airlines accepts pet crates and strollers, meaning you can check crates and strollers for free, in addition to the regular free baggage allowance.

Once you book a flight with your pet and pay the pet fare, you both have to pass through security. According to Southwest’s pet policy, you have to hold the pet carrier when walking through the screening device.

Be aware that the Transportation Security Administration (TSA) will search the pet carrier. The carrier is also a subject of a search by the airline personnel and other airport security authorities.

As we said earlier, you can only take your vaccinated pet on a Southwest Airlines flight. However, the policy states that you’re not obligated to show any vaccine documentation. Of course, this depends on the state you’re flying to, as some states have specific regulations.

This section is very important! Even if you reserve a flight with your pet, pay the pet fare, and pass through security, the airline may still deny your pet from boarding. Usually, this happens if your pet shows disruptive behavior.

What does this mean? Multiple examples of disruptive behavior are listed in Southwest’s pet policy, including scratching, whining, and excessive barking. Your pet may be denied boarding if it bites, urinates, or defecates in the cabin or the gate area.

Since multiple behaviors may be considered disruptive, the airline personnel will decide whether to allow your pet or not at the scene.

Additionally, make sure you give your cat or dog a bath before traveling because your pet may be denied boarding if it’s dirty or smells bad.

To fly with your dog or cat using Southwest Airlines, you must carry your pet in a suitable carrier. By suitable, we mean a carrier that meets the airline’s requirements.

Did you know that Southwest Airlines offers branded pet carriers for $58? If you want to buy a branded bag, you can find one at any Southwest airport ticket counter or online at Southwest Store . Please keep in mind that, unlike the pet fare, the purchased carriers are non-refundable.

Permitted pet-carrier dimensions on Southwest flights

You can put your pet in a Southwest-branded carrier or any other product as long as it meets the dimension requirements. These are the maximum acceptable dimensions:

Other requirements

The dimensions aren’t the only thing the carrier has to meet. The bag has to be leak-proof and well-ventilated.

As you may recall, we mentioned above that you can fly with your small pet. The size of the accepted carriers determines the size of the allowed pets. This means your pet must be small enough to fit in the carrier of the dimensions we listed above and be comfortable inside.

The cat or the dog must be able to stand inside the carrier and even move around easily.

You should know that the Southwest allows two pets of the same species in the same carrier. However, as we said above, they have to be really small to be comfortable in a carrier that fits under the seat in front of you.

You must pay attention to the size of your pet because, according to Southwest’s pet policy, your buddy has to stay in the carrier while in the gate area, during boarding, and for the entire duration of the flight, both heads and tail.

Note: Southwest can consider the carrier a personal or carry-on item. This means you can’t take personal and carry-on items if you take your pet.

• Since the space is limited, call the airlines to make a reservation in advance.
• If you have a carrier, measure it to ensure it meets the dimension requirements. If you don’t own one, you can purchase a Southwest-branded carrier or another transporter with acceptable dimensions.
• Give your pet a bath to make sure it’s clean and odorless.
• Pay the pet fare at the airport ticket counter.
• You’ll have to hold the carrier in your arms when passing through the screening device. Of course, the personnel will give you instructions.
• When you board the plane, find a seat that’s not in an exit row or one that has no under-seat space in front of it. The flight attendants will be happy to guide you.
• During the flight, don’t move the carrier from the under-seat space in front of you, and don’t let your pet out.

It’s important to note that Southwest Airlines allows passengers to travel with cremated pet remains as a carry-on item, meaning the remains can’t be transported in the passenger’s checked baggage.

The airline recommends that customers transport the remains in a temporary plastic or cardboard container so that the item can pass through X-ray screening without a problem. You should be aware that the TSA will inspect the container at the security checkpoint desk.

The Southwest pet policy allows you to take your vaccinated pet (a small cat or dog) onboard as long as you meet the airline’s requirements. In this article, we included all the crucial information you need to prepare for your next trip and take your puppy or canine with you.

We hope you’ll find our article helpful. However, once again, we strongly advise you to reread the requirements and directly contact the airline to make sure you meet its conditions so you can take your pet on your next flight.

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Southwest Airlines details plan for assigned seats and premium perks

• By DAVID KOENIG AP Airlines Writer
• Sep 27, 2024
• Sep 27, 2024 Updated Sep 27, 2024

The U.S. Transportation Department is investigating the frequent flyer programs of the four major airlines, United, Delta, American, and Southwest.

DALLAS — Southwest Airlines executives on Thursday unveiled their vision for Southwest 2.0, an airline that for the first time will give passengers assigned seats, charge them extra for more legroom and offer red-eye flights. And bags still will fly free.

The airline will also repackage its sale of vacation packages. It will seek partnerships with international airlines, starting with Icelandair next year, that executives say will make Southwest credit cards and frequent-flyer program more attractive.

FILE - A Southwest Airlines ticket agent checks in passengers at Love Field in Dallas, July 25, 2024. (AP Photo/LM Otero, File)

The changes will amount to the biggest ever at Southwest, which is the original low-cost airline but is now well into middle age and suffering from sagging financial results.

Southwest executives pitched the new offerings as they came under increasing pressure from an activist investor who wants to replace the airline's management and force a review of its strategy. Southwest's annual profit is on pace to decline for a third straight year, and its stock price has fallen by more than half since early 2021.

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"Our model is not broken," CEO Robert Jordan declared, but he said it needs tweaking and "enhancement."

"We are not producing the financial results that we are capable of delivering," he said at a meeting with investors at the airline's Dallas headquarters.

Southwest Airlines Bob Jordan responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Southwest said its multi-year plan, including changes to its flight network, will add about $1.5 billion in pretax earnings in 2027.

Southwest had previously given the outlines of changes including assigned seating and extra-legroom seats, but it gave more details about them Thursday.

Executives detailed how each of Southwest's four airfare tiers will come with perks that get better as the price rises. Executive Vice President Ryan Green said the cheapest fares will not allow customers to pick a seat when they book a flight, which could increase the incentive for consumers to move up to the next fare level.

Southwest Airlines Ryan Green responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Jordan said it will take time to make significant changes at an airline with 800 planes.

Southwest's reservation system is capable of handling assigned seating, Jordan said, but "we have dozens and dozens of other systems of the company that are geared for open seating ... and those have to be changed."

"There is a lot of risk if you do this poorly," the CEO said.

Southwest stopped short of changing another of its longtime characteristics: letting passengers check up to two bags for free, a break from fees that are charged by all other leading U.S. airlines. Executives said it's the most important feature in setting Southwest apart from rivals.

U.S. airlines brought in more than $7 billion in revenue from bag fees last year, with American and United reaping more than $1 billion apiece. Wall Street has long argued that Southwest is leaving money behind.

Southwest, which has built years of advertising campaigns around bags-fly-free, estimated that bag fees would raise about $1.5 billion a year, but eliminating the perk could drive away passengers, costing the airline $1.8 billion, or a net loss of $300 million a year.

FILE - A Southwest Airlines plane moves to depart from Love Field in Dallas, July 25, 2024. (AP Photo/LM Otero, File)

Southwest had contemplated an overhaul for months, but the push for radical change became even more important to management this summer, when Elliott Investment Management targeted the company for its weak financial performance in recent years.

The hedge fund blames Southwest leaders, portraying them as hidebound and insensitive to changing consumer tastes. Elliott, controlled by billionaire financier Paul Singer, wants to replace Jordan and most of the Southwest board.

The hedge fund dismissed Southwest's turnaround plan as too little, too late.

"Another promise of a better tomorrow from the same people who have created the problems we face today," two Elliott officials said in a statement. "Without credible leadership that can execute, this plan — filled with long-dated promises of better performance — risks becoming the latest in Southwest's long series of failed improvement initiatives."

Elliott, the airline's second-largest shareholder, said it plans to call for a shareholder meeting as soon as next week that could include voting on Southwest directors. Elliott has a slate of 10 board candidates, including former airline CEOs.

Southwest gave ground this month, when it announced that six directors will leave in November and Chairman Gary Kelly will step down next year. On Thursday, it named a former AirTran and Spirit Airlines CEO to its board, which now numbers 16.

Jordan argued that the plan he has laid out should satisfy investors.

"We do not believe that a proxy fight is in the best interest of the company, and we remain willing to work with Elliott on a cooperative approach," Jordan said.

Southwest Airlines Andrew Watterson responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Before Thursday's event started, Southwest announced a $2.5 billion share-buyback program designed to make existing shares more valuable.

Southwest also said that third-quarter revenue will be better than expected partly because it gained passengers who were stranded by other airlines during the CrowdStrike global tech outage in July. Delta Air Lines was particularly hard hit by the outage.

Shares of Southwest Airlines Co. gained more than 5%.

Which airline is the best to travel with an emotional support animal? See how policies vary.

When will we see an emotional support pig on an airplane again? When pigs fly, according to the policies of major airlines ever since the Department of Transportation declassified emotional support animals as service animals.

The change, issued on Dec. 2, 2020, limited the definition of a service animal to dogs specially trained to perform a task or work for a person with a disability. This removed the requirement for airlines to permit animals aboard that were pre-registered as ESAs, holding them instead to the same policies, restrictions, and fees as other pets.

In years past, claims of emotional support horses, monkeys, and ducks seemed to undermine the legitimacy of ESAs in the eyes of the public, leading more than 20 states to enact new laws in an effort to curb passing off emotional support animals as service dogs by 2019. Airlines followed suit, leaving pet owners contemplating travel to wonder, "What now?"

To analyze which major airlines are the most ESA-friendly, Pettable reviewed and compared the major airlines' policies regarding pet travel in the cabin. Major airlines are defined as those with the highest passenger-mile volume over the past year, per the Bureau of Transportation Statistics.

Despite the skepticism, ESAs are thought to be life-changing for their owners. Pet owners display lower blood pressure in high-stress situations, are less likely to be depressed, and even live longer. In a first-of-its-kind longitudinal study published in 2022, Dr. Janet Hoy-Gerlach and her colleagues at the University of Toledo found that the 11 participants—all of whom dealt with serious mental health issues such as PTSD and bipolar disorder—reported improvements in their levels of anxiety, depression, and loneliness after a year with ESAs.

Benefits aside, the DOT's guidelines continue to be in effect, making it challenging for ESA owners to fly. Pet parents should make travel arrangements early and confirm the space for their pets, as most only take a certain number of pet carriers on a first-come, first-served basis. Major airlines differ in which types of pets are allowed aboard. Kennel sizes also vary, which may limit ESAs that can fly in the cabin.

To help guide travel decisions, here's a breakdown of policies among major airlines.

United Airlines

United Airlines considers emotional support and therapy animals to be pets, offering no additional accommodations for ESAs from its pet policy . The airline allows cats and dogs that can fit in a carrier that slides under a cabin seat and up to two pets per passenger at $150 each way. However, a second pet requires purchasing another seat on the flight beside yours so owners can care for both pets simultaneously.

United also does not allow pets to fly to, from, and even through some countries and states , like the United Kingdom or Hawaiʻi. There are even some cases where you could bring pets to a country but not on the way back, such as a trip from Guam to Tokyo. It's important to ensure your destination allows pets so no one gets stranded.

Pets must stay in their carrier under the seat ahead of you throughout the entire flight. Unlike other airlines, United does not have breed restrictions for brachycephalic—short-nosed cats and dogs—which face more health risks during air travel. ESAs that do not meet the cabin's size restrictions are out of luck as well since United restricted its PetSafe cargo program to fliers traveling as active-duty military or with the State Department.

American Airlines

American Airlines allows emotional support cats and dogs to travel as standard pets in the cabin. Pets in the cabin must stay in their carriers, with a maximum size of 18" x 11" x 11", if soft-sided, and under the seat in front throughout the entire flight. Pets are only allowed on flights that last up to 12 hours and from select locations . Like United, fees for carry-on pets have increased to $150 as of February 2024.

American also allows one pet carrier to be considered a carry-on under its baggage fee policies as long as size, age, and destination requirements are met. Fur babies that exceed the airline's cabin size restrictions may be able to tag along via cargo depending on the destination if they are not brachycephalic. However, the airline only accepts checked pets for active-duty U.S. military and State Department Foreign Service personnel with official orders.

Delta Air Lines

Delta Air Lines also considers ESAs to be pets, but the airline has a more inclusive definition of allowable pets compared to other major airlines. While it may seem redundant to put a bird on a plane, those with emotional support birds can fly with their feathered friend in the Delta cabin on domestic U.S. flights. The airline also permits small cats and dogs.

Carry-on pet fees are $95 one-way for U.S. and Canada destinations. International destinations go up to $200, though Brazil is only $75. However, each passenger is only allowed one pet carrier. Delta also limits which cabin or seats these carry-on pets occupy, so owners may have to say goodbye to some of their own creature comforts. No pets are allowed in cabins with flat-bed seats, international business class, international Delta One, or Delta Premium Select.

Carry-on pets must be in soft-sided kennels with a maximum size of 18" x 11" x 11" and be stowed under the seat in front of you. Pets must stay in their kennels with the door closed throughout the flight.

Alaska Airlines

Emotional support rabbits can hop aboard Alaska Airlines to join their dog, cat, and household bird counterparts as pets under the airline's policies—the most flexible policy among those reviewed. However, only cats and dogs may travel to Hawaiʻi and international destinations.

Small pet fees are $100 each way. Alaska allows two pet carriers in the cabin but requires a second ticket purchase for a seat beside its owners.

While the airline does require that animals stay in their carrier throughout the entire flight, they only have to be stowed under a seat during takeoff and landing. The maximum allowable pet carrier size, if soft-sided, is 17" x 11" x 9.5". The airline also allows other rodents, reptiles, tropical fish—and indeed, even pigs—to fly, albeit in the cargo hold for $150. They shouldn't be brachycephalic and must have a health certificate from a licensed veterinarian.

Story editing by Carren Jao. Additional editing by Kelly Glass and Elisa Huang. Copy editing by Paris Close. Photo selection by Clarese Moller.

This story originally appeared on Pettable and was produced and distributed in partnership with Stacker Studio.

Southwest Airlines

Southwest Airlines considers ESAs to be pets, offering no additional accommodations. The airline's pet policy permits small, vaccinated cats and dogs in the cabin if they stay in their approved carriers throughout the entire flight under the cabin seat in front of you and do not exhibit disruptive behavior. Pet fares for mainland U.S. flights are $125 per way and no pets are allowed on international flights.

Southwest considers carriers a carry-on or personal item. The maximum kennel size allowed in the cabin is 18.5" x 13.5" x 9.5". The airline does not offer cargo services for animals, so those exceeding the cabin's size restrictions must fly elsewhere.

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Southwest Airlines flying with pets

What is southwest airlines policy on pet acceptance.

Southwest Airlines only accepts pets to travel in the passenger cabin only on domestic flights . Pets are not allowed to travel in-cabin on any itinerary that includes an international flight and to/from Hawaii .

Southwest Airlines does not accept any pets as checked baggage .

What pets are allowed in the passengers cabin?

Only domestic vaccinated dogs and cats are allowed to travel in the passenger cabin, as In-cabin Pets.

What responsibilities do I have?

You must make advance arrangements by calling Southwest Airlines at 1-800-I-FLY-SWA (1-800-435-9792). Reservations for pets are not available online, but only by phone .

Southwest Airlines does not require a health certificate or any other documentation from a veterinarian for pets to travel.

In-cabin Pets

Southwest Airlines allows in the passenger cabin small domestic cats and dogs that must be carried in an appropriate pet carrier . All pets accepted on Southwest Airlines flights must be at least 8 weeks old, harmless, not disruptive, and odorless . Your pet must not require any attention during flight and remain in the carrier at all times (including head and tail) while in the gate area, during boarding/deplaning, and while onboard the aircraft.

Located mostly outside of the security checkpoint, all airports have at least one designated “animal relief” area . If, between connecting flights, you take your pet to an “animal relief” area, to return to the departure gate you have to pass through security. Make sure not to be late, because Southwest Airlines will not “hold” the flight until your return!

Pets are accepted on Southwest Airlines flights on a first come, first served basis. No more than 6 pet carriers are allowed per flight . Assistance animals do not count toward the maximum number of pets permitted on board. Sometimes circumstances may allow for more (or fewer) than six pet carriers per scheduled flight.

One ticketed passenger is permitted to travel with no more than one pet carrier . The carrier may contain 2 cats or dogs of the same species per carrier. In the carrier, the pet must be able to stand up and move around with ease.

You may not occupy an exit seat or a bulkhead seat when traveling with your pet.

Pet Carrier

Southwest Airlines accepts soft-sided and hard-sided carriers specifically designed as pet carriers that must be leak-proof and well ventilated. The pet carrier must be stowed in accordance with FAA regulations, so it must be small enough to fit under the seat in front of you. The Southwest Airlines Pet Carrier (17” long x 9.5” high x 10” wide) and other pet carriers not exceeding maximum dimensions of 18.5” long x 8.5” high x 13.5” wide are acceptable pet carriers. Southwest Airlines branded pet carriers can be purchased for $58 (tax included) at any Southwest Airport Ticket Counter or online. Pet carriers are nonrefundable .

Your pet carrier counts toward the carry-on allowance , either as a personal item or a carry-on bag .

Southwest Airlines charges a $95 fee each way per pet carrier, payable only at the ticket counter . If you decide not to travel, the pet fare is refundable . You must check your pet in at the airport ticket counter and pay the pet fare before going to the departure gate. You can still check in and secure your position online, at the self-service kiosk, curbside check-in, or ticket counter .

Service Animals

Southwest Airlines permits only fully trained Service Dogs used by a qualified individual with a disability to accompany the passenger on board the aircraft at no charge . Service animals are accepted in the passenger cabin, except when too large to be safely accommodated . Emergency exit seats may not be occupied by passengers traveling with a service animal.

Effective March 1, 2021, Southwest no longer accepts to transport Emotional Support Animals as Service Animals . Emotional Support Animals may still travel as In-cabin Pets, but the animals must meet all the above requirements .

More information here >>

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Southwest reveals when and how it will get rid of open seating

Southwest Airlines' substantial changes to its business and boarding process are coming - but not for a while.

Open seating isn't going away for more than a year. The airline said on Thursday that its passengers will be able to book a reserved seat in late 2025 and those seats will start to become available on flights in early 2026.

Southwest announced in July it would move away from the open seating model it has been known for throughout its 53-year history. It also announced it would offer premium seating for the first time. It currently has the same class of seats throughout its cabins.

Part of the reason Southwest isn't rolling out its assigned seating model sooner is that premium seating will take some time to reconfigure in the planes. But reserved seating is available on virtually every other airline and could have started much sooner. Southwest pushed back the expected start date in an announcement made as part of its "investors' day" presentation Thursday. It did not give details for when the premium seating with more legroom between seats would be available.

In July, Southwest CEO Robert Jordan told investors that the company's plan was to sell assigned seating beginning in 2025. Technically, it will do that by allowing passengers to book those seats late next year. But not having the assigned seats available until 2026 might disappoint passengers who want an assigned seat. According to Southwest 80% of its customers and 86% of passengers who choose other airlines want assigned seats.

Southwest has found itself under pressure from an activist shareholder group, Elliott Investment Management, which wants to replace its top management and make other changes to improve its profitability. The airline insists the plans for assigned seating had been in the works even before the pressure from Elliott.

It also announced it would start partnerships with foreign airlines to offer its passengers the chance to book overseas flights. Southwest has far fewer international flights than its three largest rivals, American, United and Delta airlines. Its first partnership will be with Icelandair next year, connecting with it at its Baltimore-Washington International Airport hub.

No fee for first two checked bags to stay

The airline confirmed an earlier statement that it will continue to allow passengers to check up to two bags for no fee. The US airline industry collected $3.7 billion in baggage fees in just the first half of this year, according to the Bureau of Transportation Statistics, with just 1% of that coming from Southwest passengers who check more than two bags. But Southwest insisted that not charging for the first two bags helps its bottom line.

"Bags fly free' is cited as the number one issue in terms of why customers choose Southwest," Jordan said in July.

"The company believes any change in the current policy... would drive down demand and far outweigh any revenue gains created by imposing and collecting bag fees," it said Thursday.

Jordan also told investors in July that charging for bags would delay the time it takes to load the planes as passengers seek a place to store carry-on bags they are now checking. The airline said Thursday part of its plan to improve profitability is to further improve its turn-around time when planes are on the ground.

One thing Southwest did announce for investors Thursday was a plan to spend $2.5 billion on a repurchase of its shares. Shares of Southwest ( LUV ), which are essentially unchanged for the year through Wednesdays close, rose more than 6% in premarket trading on the news.

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What destination-specific information applies to pets?

Pets are not allowed to travel on flights to/from Hawaii.   

Pets are not allowed on international flights or any itinerary that includes an international flight.   

Pets are accepted on flights between Hawaiian Islands.  For more information on the State of Hawaii pet policy and procedures,  visit here .  

For Customers traveling to Puerto Rico,  specific requirements may apply.  We do not accept pets on flights to or from Hawaii.  

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Flying with Pets in the Cabin on Southwest Airlines

When making the pet reservation, you should get a pet-friendly seat assignment. Even still, the pet must fit comfortably inside a carrier that itself fits under the seat in front of you. Size may be the most common pet travel restriction, but it’s not the only one. You know your pet. Animals that hate being in a carrier or animals that have serious health concerns should avoid air travel whenever possible.   

Get all the answers you need to know whether your pet is a strong candidate to fly in the cabin on a Southwest flight.

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PET CARRIER CALMING MEDS GPS PET IDs CHEW TOYS PET INSURANCE DOG TREATS  

How much does it cost to fly with a  carry-on  pet on Southwest Airlines?   $95 each way.   

What animals are allowed  in the cabin  on Southwest Airlines?   The only animals allowed to fly Southwest are small domestic dogs and cats which have been vaccinated and which are 8 weeks or older.   

How many animals/pets are allowed on each Southwest flight? Up to 6 pet carriers on most flights. One carrier allowed per passenger.  

What is the maximum carrier size?  The maximum dimensions are 18.5”L x 13.5″W x 8.5”H.   

What pet travel forms are required? Health certificates are not required for pets or service animals.   

Can pets fly internationally on Southwest Airlines? No. Pets may not fly internationally or have a flight itinerary that makes any international stops.   

Can pets fly as checked baggage or cargo on Southwest Airlines? No. Pets may only travel in the cabin. This means pets that are too big to fit under the seat will not be able to fly on Southwest.  

Are there seat restrictions? Pets and carriers must be able to fit under the seat in front of them. You will not be allowed to sit in the first row or in an exit row.  

How to Book a  Reservation  for  Carry-On  Pets  with  Southwest Airlines  

We recommend you learn the basic rules before contacting Southwest Airlines, so you know what to expect. If you’re looking at other pet-friendly airlines and trying to choose the best overall itinerary, you can book a reservation online with a 24-hour free cancellation policy. Then, you can immediately call Southwest to make the pet reservation, while this grace period is still in effect.   

Once you know your travel plans, don’t wait to make your pet travel reservation. Call Southwest Airlines at 800-435-9792. Even if the flight isn’t sold out for pets, you’re more likely to get a preferential seat assignment for your pet. Southwest Airlines  pet policies  are also easier to accommodate with more time to plan ahead.    

Other Types of Pet and Animal Travel with Southwest Airlines  

• Service Animal Policies  
• Southwest Airlines Pet Policies  

More FAQ Info  for Flying with Pets in the Cabin  

How do I pay the Pet Fare with Southwest Airlines? Advanced reservations are needed to hold the spot, but you’ll pay the $95 Pet Fare at the ticketing counter on the day of travel. Once paid, these fares are nonrefundable. If unused, you may not get a voucher for future travel. Southwest does say its Pet Fare is “subject to change at any time.”   

What are the carrier requirements and options for Southwest Airlines pet policy? For $58, you can buy the official Southwest Airlines Pet Carrier, which measures 17”L x 10”W x 9.5”H. If your pet is barely small enough to fit, you might look for a carrier with Southwest Airlines maximum dimensions of 18.5”L x 13.5″W x 8.5”H. Regardless, your pet must be able to comfortably stand up, lie down, and move around with ease. Both soft-sided and hard-sided carriers are permitted, but they must be well-ventilated and leak-proof.  

Can a small dog sit on my lap?   No, unless it’s part of their training as a certified service animal. Otherwise, all pets must stay in their carriers at all times on the plane and in the airport—except when going through security or visiting a pet relief area.   

Are there other Southwest pet travel restrictions? The pet must be accompanied by a Southwest passenger. Each customer may bring up to 1 pet carrier. However, two small animals of the same breed that fit inside an approved pet carrier may fly together in the same carrier for a single Pet Fare. The pet carrier will count as the passenger’s carry-on item or as their personal item. Pet remains are not permitted in the cabin.   

Southwest Airlines assigned seating: When it starts and who can get it

Southwest Airlines has revealed when assigned seating will start and how it will implement other changes to its flying experience in an effort to improve profitability.

The announcement, unveiled ahead of Southwest's Investor Day on Thursday, Sept. 26, revealed details of the airline's transformation plan − billed as "Southwest. Even Better." − that will be phased in over the next three years.

It included when and how Southwest will get rid of open seating, how assigned and premium seating will work, and the future of its Bags Fly Free policy allowing flyers two free checked bags.

Southwest first disclosed in July that it would start assigned seating but was scant on additional details. That month, it also said it would begin flying red-eye flights in 2025; Phoenix will get some of those red-eyes, including two just-announced routes connecting Hawaii and Phoenix .

When is Southwest changing to assigned seating?

Southwest Airlines will end open seating in early 2026.

It will sell tickets for the first flights with assigned and premium seating in the second half of 2025.

How will Southwest Airlines assigned seating work?

Assigned seating on Southwest will work similarly to other airlines: Passengers who buy the cheapest tickets can select a seat for a fee, or a seat will be assigned to them the day before their flight.

Passengers can also purchase premium seats with extra legroom. Premium seats will offer up to 5 additional inches of seat pitch, or the distance between seats. About a third of Southwest's seats will be premium, and premium passengers will be among the first to board the plane.

Southwest Rapid Rewards members can select seats without paying additional fees depending on their rewards status. A-List members can select standard legroom seats at the time of booking at no additional cost; they'll have the opportunity to upgrade to a premium seat within 48 hours of the flight at no extra cost if any are still available. A-List Preferred members can select any available seat, including extra legroom seats, at no additional cost.

Southwest intends to maintain its current average seat pitch of 31 inches on all its planes. How much legroom is available with extra legroom seats depends on the plane. Southwest estimates the availability of extra legroom seats will look like this:

• Boeing 737-8 and 737-800: 68 seats with 3 additional inches of legroom.
• Boeing 737-7: 48 seats with 3 additional inches of legroom.
• Boeing 737-700: 40 seats with 5 additional inches of legroom.

When Southwest reconfigures its cabins to include new assigned and premium seats, the planes will be outfitted with new seats from RECARO, known for their automotive seating and gaming chairs. The new seats will have six-way headrests, more cushioning and electronic device holders.

When is Southwest ending free checked luggage?

Southwest is not ending free checked luggage − at least for now. Every ticket will continue to include two free checked bags.

While customers love the policy − American Airlines , United Airlines and Delta Air Lines raised their baggage fees in early 2024 − investors think Southwest is leaving money on the table by not charging for checked luggage.

Elliott Investment Management, the activist investor pushing for sweeping changes at Southwest, hinted in a presentation called Stronger Southwest that charging fees for checked luggage would improve Southwest's profitability.

Southwest Rapid Rewards changes and other news

Southwest Airlines Investor Day also included these announcements:

New global airline partnerships. Southwest announced a partnership with Icelandair to offer international flights out of Baltimore-Washington International Airport; more partnerships and participating airports will be announced.

New vacation packages. In 2024, Southwest will launch Getaways by Southwest, offering customizable vacation packages.

Changes to Rapid Rewards program. Southwest will update benefits for its Rapid Rewards loyalty program, giving A-List and A-List Preferred frequent flyers the highest level of benefits. The airline intends to add opportunities for Rapid Rewards members to earn and redeem points for long-haul destinations as it develops international partnerships and Getaways by Southwest.

All Rapid Rewards members will continue to earn and redeem points at the same rate they do today and the program will continue offering no blackout dates, uncapped reward seat availability and points that don't expire.

(This story was updated to add new information.)

Michael Salerno is an award-winning journalist who’s covered travel and tourism since 2014. His work as The Arizona Republic’s consumer travel reporter aims to help readers navigate the stresses of traveling and get the best value for their money on their vacations. He can be reached at   [email protected] . Follow him on X, formerly Twitter:   @salerno_phx .

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Southwest Airlines details plan for assigned seats and premium perks

• By DAVID KOENIG AP Airlines Writer
• Sep 27, 2024

The U.S. Transportation Department is investigating the frequent flyer programs of the four major airlines, United, Delta, American, and Southwest.

DALLAS — Southwest Airlines executives on Thursday unveiled their vision for Southwest 2.0, an airline that for the first time will give passengers assigned seats, charge them extra for more legroom and offer red-eye flights. And bags still will fly free.

The airline will also repackage its sale of vacation packages. It will seek partnerships with international airlines, starting with Icelandair next year, that executives say will make Southwest credit cards and frequent-flyer program more attractive.

FILE - A Southwest Airlines ticket agent checks in passengers at Love Field in Dallas, July 25, 2024. (AP Photo/LM Otero, File)

The changes will amount to the biggest ever at Southwest, which is the original low-cost airline but is now well into middle age and suffering from sagging financial results.

Southwest executives pitched the new offerings as they came under increasing pressure from an activist investor who wants to replace the airline's management and force a review of its strategy. Southwest's annual profit is on pace to decline for a third straight year, and its stock price has fallen by more than half since early 2021.

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"Our model is not broken," CEO Robert Jordan declared, but he said it needs tweaking and "enhancement."

"We are not producing the financial results that we are capable of delivering," he said at a meeting with investors at the airline's Dallas headquarters.

Southwest Airlines Bob Jordan responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Southwest said its multi-year plan, including changes to its flight network, will add about $1.5 billion in pretax earnings in 2027.

Southwest had previously given the outlines of changes including assigned seating and extra-legroom seats, but it gave more details about them Thursday.

Executives detailed how each of Southwest's four airfare tiers will come with perks that get better as the price rises. Executive Vice President Ryan Green said the cheapest fares will not allow customers to pick a seat when they book a flight, which could increase the incentive for consumers to move up to the next fare level.

Southwest Airlines Ryan Green responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Jordan said it will take time to make significant changes at an airline with 800 planes.

Southwest's reservation system is capable of handling assigned seating, Jordan said, but "we have dozens and dozens of other systems of the company that are geared for open seating ... and those have to be changed."

"There is a lot of risk if you do this poorly," the CEO said.

Southwest stopped short of changing another of its longtime characteristics: letting passengers check up to two bags for free, a break from fees that are charged by all other leading U.S. airlines. Executives said it's the most important feature in setting Southwest apart from rivals.

U.S. airlines brought in more than $7 billion in revenue from bag fees last year, with American and United reaping more than $1 billion apiece. Wall Street has long argued that Southwest is leaving money behind.

Southwest, which has built years of advertising campaigns around bags-fly-free, estimated that bag fees would raise about $1.5 billion a year, but eliminating the perk could drive away passengers, costing the airline $1.8 billion, or a net loss of $300 million a year.

FILE - A Southwest Airlines plane moves to depart from Love Field in Dallas, July 25, 2024. (AP Photo/LM Otero, File)

Southwest had contemplated an overhaul for months, but the push for radical change became even more important to management this summer, when Elliott Investment Management targeted the company for its weak financial performance in recent years.

The hedge fund blames Southwest leaders, portraying them as hidebound and insensitive to changing consumer tastes. Elliott, controlled by billionaire financier Paul Singer, wants to replace Jordan and most of the Southwest board.

The hedge fund dismissed Southwest's turnaround plan as too little, too late.

"Another promise of a better tomorrow from the same people who have created the problems we face today," two Elliott officials said in a statement. "Without credible leadership that can execute, this plan — filled with long-dated promises of better performance — risks becoming the latest in Southwest's long series of failed improvement initiatives."

Elliott, the airline's second-largest shareholder, said it plans to call for a shareholder meeting as soon as next week that could include voting on Southwest directors. Elliott has a slate of 10 board candidates, including former airline CEOs.

Southwest gave ground this month, when it announced that six directors will leave in November and Chairman Gary Kelly will step down next year. On Thursday, it named a former AirTran and Spirit Airlines CEO to its board, which now numbers 16.

Jordan argued that the plan he has laid out should satisfy investors.

"We do not believe that a proxy fight is in the best interest of the company, and we remain willing to work with Elliott on a cooperative approach," Jordan said.

Southwest Airlines Andrew Watterson responds to questions during a news conference at the company's headquarters in Dallas, Thursday, Sept. 26, 2024. (AP Photo/Tony Gutierrez)

Before Thursday's event started, Southwest announced a $2.5 billion share-buyback program designed to make existing shares more valuable.

Southwest also said that third-quarter revenue will be better than expected partly because it gained passengers who were stranded by other airlines during the CrowdStrike global tech outage in July. Delta Air Lines was particularly hard hit by the outage.

Shares of Southwest Airlines Co. gained more than 5%.

Which airline is the best to travel with an emotional support animal? See how policies vary.

When will we see an emotional support pig on an airplane again? When pigs fly, according to the policies of major airlines ever since the Department of Transportation declassified emotional support animals as service animals.

The change, issued on Dec. 2, 2020, limited the definition of a service animal to dogs specially trained to perform a task or work for a person with a disability. This removed the requirement for airlines to permit animals aboard that were pre-registered as ESAs, holding them instead to the same policies, restrictions, and fees as other pets.

In years past, claims of emotional support horses, monkeys, and ducks seemed to undermine the legitimacy of ESAs in the eyes of the public, leading more than 20 states to enact new laws in an effort to curb passing off emotional support animals as service dogs by 2019. Airlines followed suit, leaving pet owners contemplating travel to wonder, "What now?"

To analyze which major airlines are the most ESA-friendly, Pettable reviewed and compared the major airlines' policies regarding pet travel in the cabin. Major airlines are defined as those with the highest passenger-mile volume over the past year, per the Bureau of Transportation Statistics.

Despite the skepticism, ESAs are thought to be life-changing for their owners. Pet owners display lower blood pressure in high-stress situations, are less likely to be depressed, and even live longer. In a first-of-its-kind longitudinal study published in 2022, Dr. Janet Hoy-Gerlach and her colleagues at the University of Toledo found that the 11 participants—all of whom dealt with serious mental health issues such as PTSD and bipolar disorder—reported improvements in their levels of anxiety, depression, and loneliness after a year with ESAs.

Benefits aside, the DOT's guidelines continue to be in effect, making it challenging for ESA owners to fly. Pet parents should make travel arrangements early and confirm the space for their pets, as most only take a certain number of pet carriers on a first-come, first-served basis. Major airlines differ in which types of pets are allowed aboard. Kennel sizes also vary, which may limit ESAs that can fly in the cabin.

To help guide travel decisions, here's a breakdown of policies among major airlines.

United Airlines

United Airlines considers emotional support and therapy animals to be pets, offering no additional accommodations for ESAs from its pet policy . The airline allows cats and dogs that can fit in a carrier that slides under a cabin seat and up to two pets per passenger at $150 each way. However, a second pet requires purchasing another seat on the flight beside yours so owners can care for both pets simultaneously.

United also does not allow pets to fly to, from, and even through some countries and states , like the United Kingdom or Hawaiʻi. There are even some cases where you could bring pets to a country but not on the way back, such as a trip from Guam to Tokyo. It's important to ensure your destination allows pets so no one gets stranded.

Pets must stay in their carrier under the seat ahead of you throughout the entire flight. Unlike other airlines, United does not have breed restrictions for brachycephalic—short-nosed cats and dogs—which face more health risks during air travel. ESAs that do not meet the cabin's size restrictions are out of luck as well since United restricted its PetSafe cargo program to fliers traveling as active-duty military or with the State Department.

American Airlines

American Airlines allows emotional support cats and dogs to travel as standard pets in the cabin. Pets in the cabin must stay in their carriers, with a maximum size of 18" x 11" x 11", if soft-sided, and under the seat in front throughout the entire flight. Pets are only allowed on flights that last up to 12 hours and from select locations . Like United, fees for carry-on pets have increased to $150 as of February 2024.

American also allows one pet carrier to be considered a carry-on under its baggage fee policies as long as size, age, and destination requirements are met. Fur babies that exceed the airline's cabin size restrictions may be able to tag along via cargo depending on the destination if they are not brachycephalic. However, the airline only accepts checked pets for active-duty U.S. military and State Department Foreign Service personnel with official orders.

Delta Air Lines

Delta Air Lines also considers ESAs to be pets, but the airline has a more inclusive definition of allowable pets compared to other major airlines. While it may seem redundant to put a bird on a plane, those with emotional support birds can fly with their feathered friend in the Delta cabin on domestic U.S. flights. The airline also permits small cats and dogs.

Carry-on pet fees are $95 one-way for U.S. and Canada destinations. International destinations go up to $200, though Brazil is only $75. However, each passenger is only allowed one pet carrier. Delta also limits which cabin or seats these carry-on pets occupy, so owners may have to say goodbye to some of their own creature comforts. No pets are allowed in cabins with flat-bed seats, international business class, international Delta One, or Delta Premium Select.

Carry-on pets must be in soft-sided kennels with a maximum size of 18" x 11" x 11" and be stowed under the seat in front of you. Pets must stay in their kennels with the door closed throughout the flight.

Southwest Airlines

Southwest Airlines considers ESAs to be pets, offering no additional accommodations. The airline's pet policy permits small, vaccinated cats and dogs in the cabin if they stay in their approved carriers throughout the entire flight under the cabin seat in front of you and do not exhibit disruptive behavior. Pet fares for mainland U.S. flights are $125 per way and no pets are allowed on international flights.

Southwest considers carriers a carry-on or personal item. The maximum kennel size allowed in the cabin is 18.5" x 13.5" x 9.5". The airline does not offer cargo services for animals, so those exceeding the cabin's size restrictions must fly elsewhere.

Alaska Airlines

Emotional support rabbits can hop aboard Alaska Airlines to join their dog, cat, and household bird counterparts as pets under the airline's policies—the most flexible policy among those reviewed. However, only cats and dogs may travel to Hawaiʻi and international destinations.

Small pet fees are $100 each way. Alaska allows two pet carriers in the cabin but requires a second ticket purchase for a seat beside its owners.

While the airline does require that animals stay in their carrier throughout the entire flight, they only have to be stowed under a seat during takeoff and landing. The maximum allowable pet carrier size, if soft-sided, is 17" x 11" x 9.5". The airline also allows other rodents, reptiles, tropical fish—and indeed, even pigs—to fly, albeit in the cargo hold for $150. They shouldn't be brachycephalic and must have a health certificate from a licensed veterinarian.

Story editing by Carren Jao. Additional editing by Kelly Glass and Elisa Huang. Copy editing by Paris Close. Photo selection by Clarese Moller.

This story originally appeared on Pettable and was produced and distributed in partnership with Stacker Studio.

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