carlson wagonlit travel london

Carlson Wagonlit Travel

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224 Central Avenue

London, ON N6A 1M8

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Carlson Wagonlit Travel

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171 Queens Avenue

London, ON N6A 5J7

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PEOPLE + CULTURE = PERFORMANCE

CWT is B2B4E

Come build a world-leading travel management platform.

Through our years of serving our clients in business travel, meetings & events, and hotel distribution, we know that delivering a truly memorable experience doesn't stop with our clients - it's all about their employees. We call this concept B2B4E: “business to business for employees”.

What we do for the employees of our clients is what we strive to do every day for our own people through our culture. In everything we do, we seek to be performance-driven, innovative, empowered and customer-focused. These four attributes form the foundations of CWT culture and they shape the daily experiences of our employees, as well as those of our clients and travelers.

Our culture is a give-and-take arrangement: the more you engage in it, the more you’ll get out of it. We actively look for the sort of people who bring a positive attitude to work with them. It’s reflected in the atmosphere in our offices and contact centers, and the dynamic between colleagues. Our people want to be here, and it shows.

Our people, our priority

Our philosophy of B2B4E – business to business for employees – is testament to the fact that, at CWT, people do come first. This approach isn’t limited to our travelers; it starts and ends with our own employees. That’s why it’s so important to us that we provide an environment in which our people can genuinely enjoy their work.  

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Carlson Wagonlit Travel Rebrands as CWT

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Blowes Travel & Cruise Centres Inc. is affiliated with Carlson Wagonlit Travel. We are a full service travel agency with over 65 years in the business. WE have 6 locations in Ontario. We redeem RBC Rewards points and give points for travel. Remember, when it comes to travel, Blowes Knows!

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Carlson Wagonlit Travel

A bold, dynamic workplace that highlights Carlson Wagonlit Travel’s spirit of global adventure and commitment to customer service.

Supporting Carlson Wagonlit Travel as they expand into new markets Carlson Wagonlit Travel (CWT) specializes in business travel management, and meeting and event management for leading global organizations to “make the world work for you.” CWT approached their move to a new location in Singapore as an opportunity to bring the feeling of excitement, optimism, and discovery back to their workplace. As Unispace had previously worked with CWT in London, we could leverage our knowledge of their workplace goals in combination with our global platform and local expertise in Singapore to ensure seamless project coordination.

Reducing overall office footprint while increasing employee experience Our team was engaged to design and deliver a cohesive workplace that supported collaboration across CWT teams, while also reinforcing the corporate brand and culture in the built environment.

CWT‘s previous office felt dated, and was split across four underutilized levels. Unispace undertook a workplace strategy initiative to evaluate suitable properties, ultimately determining the ideal size requirements for the new CWT workplace. We recommended optimal zoning to maximize performance, engagement, and collaboration. Shaped by our strategy findings, CWT selected a workplace model that consolidates its space to one level, reducing its overall footprint.

A space that reflects the CWT journey and feels like the destination The design concept centers on the CWT theme of ‘the journey and the destination.’ The layering of rich, natural, tactile and bold colors inferred a sense of adventure. Vibrant graphics reflect CWT’s brand, products, and industry partners. This is complemented by a branded carpet feature that outlines the workplace's journey, connecting teams to the breakout and collaborative areas.

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Project Design Lead

Vibrant graphics reflect CWT’s brand, products, and industry partners.

Carlson Wagonlit Travel, Singapore

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Amex GBT Agrees to Acquire Carlson Wagonlit Travel for $570 Million

Photo: Amex GBT 

American Express Global Business Travel (Amex GBT) is acquiring corporate travel agency Carlson Wagonlit Travel (CWT), for $570 million, marking a new chapter for one of the industry’s longtime corporate giants.

The deal is expected to close sometime in the second half of 2024. The transaction will be funded by a combination of stock and cash.

CWT, which says it serves 4,000 global customers, has been undergoing major changes in recent years, including taking on new equity owners in 2021. As recently as November, CWT underwent some balance sheet recapitalization aimed at deleveraging its balance sheet and strengthening its financial position. At that time, CWT said it had a “strong financial foundation and capital structure.”

In Monday’s announcement, CWT said that moving under Amex GBT will help its long-term vision and that it was “confident” in the future of the company.

“Joining forces with Amex GBT helps accelerate our vision of a tech-enabled future for business travel, where people and technology combine to deliver an exceptional customer experience. We are highly confident in the value creation of the combined company,” CWT CEO Patrick Andersen said.

It also said that, when the deal closes, its clients would have access to Amex GBT’s proprietary software, including programs like Neo1, Neo, and Egencia, and Amex GBT’s professional services.

TMR reached out to CWT to ask about the evolution of the CWT brand when the company does move under Amex GBT, and whether or not the CWT will remain. A spokesperson told TMR that "it’s very early in the process to discuss CWT as a brand. We are all proud of the name we have built in the marketplace and our ancestry. Today, we remain CWT."

Amex GBT’s CEO Paul Abbot said on Monday that bringing CWT under the Amex banner will “create more choice for customers, more opportunities for people, and more value for shareholders.”

CWT traces its roots back to 1872 when a Belgian innovator Georges Nagelmackers, who went on to create the Orient Express, founded Wagons-Lits, which means "sleeping cars."

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CARLSON WAGONLIT TRAVEL

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