hotel tourism difference

What Is the Relationship Between Hotel and Tourism?

By Alice Nichols

When we think of tourism, one of the first things that comes to mind is hotels. Hotels are an integral part of the tourism industry, and the relationship between hotels and tourism is complex and multifaceted. In this article, we will explore the relationship between hotels and tourism and how they are interconnected.

What are hotels? Hotels are establishments that provide lodging facilities to travelers for a short period. They are typically a place where tourists can rest, relax and rejuvenate after a long day of exploring new places. Hotels can vary in size, cost, amenities offered, and type of clientele they cater to.

What is Tourism? Tourism refers to the activities that people engage in when they travel away from their homes for leisure or business purposes. It includes visiting new places, experiencing different cultures, trying out local cuisines, participating in outdoor activities such as hiking or biking, among others.

The Relationship Between Hotels and Tourism Hotels are an essential component of the tourism industry since they provide lodging facilities to tourists who travel for various reasons. Whether it’s for leisure or business purposes, tourists need a place to stay overnight or for several days. In this way, hotels play a crucial role in facilitating tourism by providing accommodation options that meet the needs and preferences of different types of travelers.

Hotels also contribute significantly to local economies by creating employment opportunities for people working in various positions such as housekeeping staff, front desk clerks, chefs, security personnel among others. They also generate revenue through taxes paid to local authorities.

Moreover, hotels play a vital role in promoting tourism by offering various amenities such as restaurants serving local cuisine; spa facilities offering relaxation treatments; fitness centers offering workout options; conference rooms for conducting business meetings; among others. These amenities make tourists’ stay more comfortable and enjoyable while also promoting local businesses.

The Types of Hotels There are several types of hotels catering to different types of travelers. These include:

1. Luxury Hotels These are high-end hotels that cater to affluent travelers who seek luxurious amenities and services such as spas, fine dining restaurants, butlers, and personal concierge services.

2. Business Hotels These hotels cater to business travelers and offer amenities such as conference rooms, Wi-Fi connectivity, printing services, among others.

3. Budget Hotels Also known as economy hotels, these provide basic lodging facilities at an affordable cost. They are ideal for budget-conscious tourists who want to save on accommodation costs while still enjoying their travels.

The Future of Hotels and Tourism The hotel industry is continually evolving to meet the changing needs and preferences of tourists. In recent years, there has been an increase in eco-friendly hotels that focus on sustainability and reducing their carbon footprint. There has also been a rise in technology-driven hotels that incorporate advanced technologies such as artificial intelligence (AI) and Internet of Things (IoT) devices to provide personalized experiences to guests.

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What’s the difference between Hospitality and Tourism?

This blog is all about the Hospitality and Tourism industry. You will get to know about the vibrant worlds of hospitality and tourism. Here we have also described the scope of the Hospitality and Tourism Industry.

In a fast-paced world, the hospitality and tourism industries play an important role in molding people’s experiences and producing enduring memories. These two industries, which are sometimes connected but they are diverse, are critical to the global economy and provide excellent job prospects. This blog will go into the heart of hospitality and tourism, emphasizing their differences, significance, and job opportunities.

Read Also: The Latest Trends & Diversity in Hospitality Management

Table of Contents

How can we define hospitality?

The welcome and gracious reception of visitors, whether they are known or unknown, is the essence of the term “hospitality.” One of the traits of a good host is the ability to make their guests feel at ease and as though they are in their own house. Being hospitable can be demonstrated in various ways, and demonstrating this trait is an essential component of being a decent person. The act of making other people feel welcome and cared for while also displaying compassion and respect is what we mean when we talk about hospitality.

Examples of Hospitality Businesses:

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Hotels (e.g., Hilton, Marriott), Restaurants (e.g., McDonald’s, fine dining establishments), Resorts (e.g., The Ritz-Carlton), and Event Planning Companies (e.g., Wedding planners).

Career Opportunities in Hospitality:

Hotel management, restaurant management, event planning, catering, and customer service.

What is Tourism?

Tourism is the practice of going to interesting locations and staying there for an extended period of time, typically for recreational purposes. Tourists are individuals who participate in tourism activities. Domestic tourism can also be international, and it can be geared toward either leisure or business.

Tourism is “the actions of individuals traveling to and staying in places beyond their customary surroundings for not more than one consecutive year for leisure, business, and other objectives,” according to the World Tourism Organization’s definition. In this sense, the term “tourism” refers to an umbrella term that encompasses a wide range of pursuits, such as athletics, recreation, arts, culture, and education.

Read Also: Hotel Management Insights: 5 Key Points to Consider

Examples of Tourism Businesses and Attractions:

Tour operators (e.g., Trafalgar Tours, Intrepid Travel), Travel agencies (e.g., Expedia, Kayak), and Tourist attractions (e.g., Eiffel Tower, Grand Canyon).

Career Opportunities in Tourism:

Tour guiding, travel agency management, destination marketing, and travel writing.

Which sector, tourism or hospitality, offers more potential for financial gain?

There is no straightforward solution to the question of whether the hotel business or the tourism industry generates more revenue. On the one hand, the hospitality industry is commonly considered to be one of the more secure business sectors because people will always have a need for a place to rest, eat, and drink. On the other hand, tourism is frequently regarded as a more lucrative industry due to the fact that individuals are more likely to make larger purchases while they are on vacation. In the end, it will rely on the particular nation or place in question, as well as the kinds of attractions that are offered there. It’s possible that tourism could be more lucrative in some situations, while hospitality could be more lucrative in others.

Read Also: How to Start a Career in Hospitality Management: A Step-by-Step Guide

There is a significant gap between tourism and hospitality, especially considering the hotel industry. When it comes to providing hospitality, it’s all about making sure the guests are taken care of, that they’re comfortable, and that they have all they require. On the other hand, what matters most in tourism is the overall experience. The tourist is more concerned with seeing new sights and experiencing new activities than with the guests’ comfort level.

What’s the difference between Hospitality & Tourism?

Tourism and hospitality have distinct aims and purposes in their respective fields. The economic and social well-being of the community that plays host to tourists should be a primary concern of the tourism industry. The purpose of providing hospitality is to make the experience of the guest as enjoyable as possible.

The vibrant worlds of hospitality and tourism . Discover their distinctiveness, importance, and diverse career prospects,

Read Also: Exploring the Rewards of a Career in the Tourism Industry

Hospitality and tourism are closely related but distinct industries that boost the world economy. Both offer good income potential, yet they serve distinct interests and careers. Hospitality emphasizes guest experiences, while tourism emphasizes travel and exploration. Your passion and desired world determine your route.

Whether you want to run a five-star hotel, provide delicious food, or lead tourists to fascinating places, your adventure begins in hospitality or tourism. As you enter these fields, remember that your work makes the world more welcoming and fascinating.

What is the key difference between hospitality and tourism?

Hospitality primarily focuses on providing services and amenities to guests and ensuring their comfort and satisfaction, often within an establishment such as a hotel or restaurant. Tourism, on the other hand, encompasses the broader travel industry, including transportation, destinations, and experiences.

What are some career opportunities in the hospitality industry?

The hospitality industry offers a wide range of career options, including hotel management, event planning, restaurant management, and roles in travel agencies. You can pursue careers as hotel managers, chefs, event coordinators, and more.

What types of businesses fall under the category of tourism?

Tourism-related businesses include travel agencies, airlines, tour operators, and attractions like theme parks, museums, and cultural sites. This sector also covers accommodations, such as hotels, resorts, and bed-and-breakfasts.

Why are both hospitality and tourism important to the global economy?

Hospitality and tourism significantly contribute to the global economy by generating revenue, creating jobs, and promoting cultural exchange. These industries play a vital role in economic growth, both on a local and international scale, making them crucial for the overall well-being of nations.

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Tourism vs. Hospitality - Decoding the Differences

Bryant & Stratton College Blog Staff

The hospitality and tourism industries are closely connected, but they are not the same thing. Though both connect to travel and leisure, these two industries have distinct differences that need to be understood if you are considering a degree or career in the field. By knowing how they are different, you can choose the right degree that will help you achieve your desired career path.

What is the Difference Between Tourism and Hospitality?

Hospitality is a field that focuses on providing accommodations to visitors at hospitality-related industries, such as hotels, motels, restaurants, cruise ships, country clubs, casinos, and convention centers, while tourism is focused on providing quality attractions and events in order to entice tourists to come.

For each of these fields to be successful, they focus on specific ways to keep people satisfied so they will return. Hospitality businesses must build strong relationships with their guests to not only prevent them from going to a competitor, but to keep them coming back. Many tourism businesses are classified as hospitality businesses as they must also have meaningful relationships, but they are more focused on traveling activities that may include heavy planning and marketing.

What are the Similarities Between Tourism and Hospitality?

Both the hospitality and tourism industries focus on serving people when they travel. These are highly competitive and always-changing fields that require people to be able to adapt to a changing market and work environment. Both tourism and hospitality professionals need to be good marketers to draw potential clients and customers to their industries.

What Jobs are there in the Travel and Tourism Industry?

The travel and tourism industry focuses on helping people plan and execute their travel arrangements. Some jobs in tourism management include:

Travel Agent

A travel agent is a great career path for people who majored in tourism. Travel agents work with their clients to plan their trips, so they must be highly organized and have a knowledge of the travel industry so they can book resorts, cruise ships, airline travel, and more for their clients.

Travel agents also assist clients with their travel budgets by calculating travel costs and helping clients choose trips and adventures that fit within their budget. They also can assist clients with getting their passports or other paperwork in order so they can legally travel.

The pay for a travel agent varies because they often earn commissions based on the trips and services they book, as well as the setting they work in. Travel agents can work independently or work with a travel agency, depending on the demand in their area.

Flight Attendant

A flight attendant works in an airline to help travelers get to their destination safely and comfortably. While travelers often see the simple work of the flight attendant, such as passing out snacks and collecting garbage, flight attendants are also trained on how to help protect passenger safety if something goes wrong.

Flight attendants need to be good at working with people, even those who are not in a good mood or who face frustration when they travel. One of the main benefits of this profession is getting to travel to and explore many destinations around the world.

The Bureau of Labor Statistics estimates that the demand for flight attendants will increase by 17% from 2019 to 2029, so it is a great time to pursue this career path.

What Jobs Are There in the Hospitality Industry?

Jobs within hotels, restaurants, and event centers tend to fall in the hospitality industry category. Hotel managers, event managers, hotel clerks, bar managers, and chefs are just a few examples in this industry, with details as follows:

Hotel Manager

A hotel manager makes sure that guests are comfortable during their stay in a hotel or resort. They may have to arrange for blankets or other amenities to be taken to hotel rooms, oversee the employees of the hotel, and ensure that supplies, like soap and shampoo, are ordered in a timely manner. On a resort property, the hotel manager may also be in charge of entertainment. The exact setting or location will dictate exact duties and responsibilities for this role. Overall, it is the manager's job to handle customer service needs that pop up during a guest's stay.

Event Manager

An event manager or event planner helps plan large events to ensure all attendees enjoy the experience. These individuals, like others in the hospitality industry, need to be highly organized. Event managers will plan all of the details, gather bids from venues and vendors, coordinate transportation for attendees, arrange for food, and even connect with local hotels to ensure people have a place to stay. They help their clients manage and maximize their budgets and ensure that everything is ready when the special event starts.

The BLS estimates that this career will grow 8% from 2019-2029, which is much faster than average. Approximately 10,800 new jobs will be created in this field, so it is a great time to consider pursuing a position in event management.

A concierge is employed by a resort or event center to help guests book entertainment and enjoy their stay more fully. These professionals need to know their local area well so they can connect guests to the entertainment options that best fit their tastes and desires for their trip.

Concierge professionals tend to be employed by high-end resorts and luxury hotels. Distinguished guests expect to have someone to help them book their services and are willing to tip well for this service.

Restaurant and Catering Professionals

The hospitality industry is also the industry that covers restaurants and catering services. While those interested in opening a restaurant or catering business will also need to explore foodservice training, training in hospitality will help them understand the customer service side of this industry. These professionals can work anywhere where food and beverage are prepared and served, including hotels, resorts, and restaurants.

Start Your Hospitality or Tourism Journey Today!

If the tourism and hospitality industries are appealing to you, then finding a career in these fields or industry may require further education. Bryant & Stratton College has a number of hospitality degree programs , including associate degrees and diplomas, that can help you get started in this field. Reach out to the admissions team at Bryant & Stratton College to learn more about these programs and to determine if they are the right fit for your career path.

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A Guide to 21 of the Most Popular Types of Hotels

From cozy roadside inns with basic cable and morning coffee to massive all-inclusive vacation resorts in the world’s most luxurious destinations , there are dozens upon dozens of different types of hotels located throughout the world.

While some of these properties have many similarities — for example, an all-inclusive resort may also be classified as an extended stay property — there are also some that couldn't be more different (i.e. casino hotels vs. hostels).

Confused? Don't be. In this post, we break down 21 of the most popular types of hotels and explore the similarities and differences of each. Whether you’re a traveler looking for a low-priced economy room or an aspiring hotelier looking to take a deeper dive into your options, the wide world of hotels has something for everyone.

21 of the most popular types of hotels

1. chain hotels.

The most common hotel type on this list,  chain hotels make up  tens of thousands of properties located throughout the world. Chain hotels typically fall under a group of hotels operated by a company or owner. Hilton, for example, has a portfolio made up of over a dozen "separate" brands , including DoubleTree, Embassy Suites, Hampton, Homewood Suites, and Home2 Suites. Another example is Marriott , which boasts brands such as The Ritz-Carlton, Sheraton, Westin, Gaylord, Courtyard, and SpringHill Suites. 

Franchise ownership is common at these properties, which are also known for their frequent renovations and even "secret menus" at some hotel restaurants and bars.

Hoteliers at these properties should know travelers are on the lookout for hidden fees like resort fees and explore the perks of hotel loyalty programs. For example, Marriott International offers a VIP program called Marriott Bonvoy that includes various tiers with rewards like free nights, room upgrades, and even airline partnerships. Some chain hotels offer unadvertised discounts to specific groups when booking directly with the hotel or have fewer fees than third-party booking sites.

The term “motel” evolved in the 1920s , long after the term hotel, and is a blend of the words “motor” and “hotel.” Motels started cropping up to cater to travelers as an affordable, accessible place to stop overnight during long trips. They're typically located along highways and other major roadways, and offer minimal amenities, if any.

Motels usually have a different layout than standard hotels as well, with rooms being accessible from the exterior. Additionally, motels are typically one to two stories high, while hotels can be much larger. Motel 6, Super 8, and Econo Lodge are some of the most well-known motel chains, though motels can be independently operated also.

For hoteliers considering the motel business, understanding the preferences and expectations of road-trip travelers is essential. Offering personalized service such as valet, historical tours for older properties, and even complimentary fluff and fold can set motels apart in this niche market. 

A resort is usually a destination that attempts to provide travelers with everything they need in one location: Accommodations, dining, drinks, shopping, and entertainment. Often located in popular vacation destinations, some resorts are all-inclusive , allowing travelers to pay one price for unlimited service. The Hyatt Ziva Cancun , for example, is an all-inclusive resort catering to Cancun vacationers, providing them with lavish services and an uninterrupted view of the Caribbean.

While some resorts are budget-friendly, there are also luxury options available. Luxury resorts are the epitome of grandeur and indulgence. These establishments offer guests lavish accommodations, world-class amenities, and exceptional service. Often located in exotic destinations, luxury resorts provide a complete escape from the ordinary. Expect stunning oceanfront villas, private butlers, gourmet dining, and top-tier spas. These resorts are perfect for honeymooners, celebrities, and anyone seeking an unforgettable, pampering experience.

An inn is usually much smaller than a standard or chain hotel. Often individually or family-owned, inns tend to offer a cozy, homey feel for their guests. Typically offering fewer in-room amenities than a larger hotel chain, you may find in-room coffee, Wi-Fi, or small breakfast options available at an inn.

Many inns offer unique styles or decorations from room to room, providing guests with a unique experience. Some inns, like the Ponte Winery and Vineyard Inn in Temecula, California, have a vineyard on-property and specialize in wedding services as well. 

For innkeepers, it's important to understand that maintaining the historical or unique character of the property while providing modern comforts is both a challenge and a major selling point. To stand out, inns can create a strong sense of community by hosting local events, art displays, or culinary experiences, attracting both guests and locals.

5. All-suites

Hotels in which all of the guest rooms are suites are commonly referred to as all-suite hotels . These hotels typically have “suites” in the name, making them easier for travelers to identify.

All-suite properties usually offer each guest a bedroom, separate living area, and a kitchen area or cooking accessories. Many large hotel companies have an all-suites brand or two under their umbrella, such as Comfort Suites by Choice Hotels, Embassy Suites by Hilton, or Staybridge Suites by IHG.

For hoteliers, it's essential to recognize that all-suites hotels often cater to guests who desire more space, convenience, or a longer stay. This makes it crucial to focus on room layout, functionality, and maintenance. Plus, all-suites properties can attract business travelers seeking a home-like environment for work trips. Interior design that brings in elements of both luxury and coziness are essential for this audience. 

6. Conference/convention center hotels

Conference or convention center hotels  are characterized by their combination of guest rooms and meeting space. These properties are designed to host large events and provide a wide variety of event options to accommodate different setups, entertainment opportunities, A/V equipment, and breakout needs.

These types of hotels specialize in accommodating everything needed at a conference: The event location, overnight rooms, food and beverage services, and transportation. They typically hold thousands of feet of flexible event space and are frequently found in larger cities or popular business destinations.

7. Extended stay hotels

While many lodging options cater to overnight or short-term stays, some properties specialize in accommodating travelers looking for an extended stay. This type of hotel is called an  extended stay hotel , and it's popular among  business travelers and other individuals staying in one location for multiple days, weeks, or longer.

Most extended stay properties provide guests additional amenities to make it feel more like home, such as a fully-equipped kitchen.  Extended Stay America offers studio rooms at many locations, as well as daily, weekly, and nightly rates to accommodate a variety of budgets.

Many extended stay hotels have partnerships with local restaurants, gyms, and businesses, offering discounts and deals to guests for even more savings. However, they may lack the daily housekeeping services found in traditional hotels, which can be a consideration for those who prefer daily cleaning.

8. Boutique hotels

Boutique hotels  are typically much smaller than the average chain hotel. Usually made up of 100 guest rooms or fewer, you can expect to find boutique hotels in exciting locations or near popular destinations, such as an urban city center or hip shopping district. Boutique hotels can be independently operated, or part of a chain , but they tend to cater to a specific audience, offer a unique style, and provide thoughtful services.

“There are an infinite number of recipes, but the key ingredients I see in a boutique hotel are individuality and a great emotional impact," Shlomo Gabbai — the director of the annual Boutique Hotel Awards, which recognize the best-of-the-best in boutique hotels — told Business Insider .

9. Bunkhouses

Basic accommodations sporting bunk beds, or a barracks-like building style, are commonly referred to as bunkhouses . Originally, bunkhouses were used to house field-hands , ranchers, working cowboys, and other migratory workers. However, bunkhouses have evolved over the years, and now, many hotels offer modern versions used to accommodate large groups. The Atticus Hotel in Mcminnville, Oregon, for example, boasts a luxury bunkhouse that travelers can enjoy while soaking in all Oregon has to offer.

"With a wall of luxury bunks, cubbies for six and a bathroom artfully designed for a crowd, our Luxury Bunkhouse is equipped for late nights of laughter with good friends," reads the hotel's website .

Hoteliers take note: bunkhouses are often located near outdoor recreational areas. So offering camping or outdoor sport equipment rentals or even guided nature tours such as snowshoeing or stargazing can attract more visitors. 

10. Bed and breakfasts

Typically smaller, privately-owned properties, the bed and breakfast is a favorite accommodation among travelers looking to experience the intricacies of a destination. Known for providing a bed, as well as food services (most commonly breakfast), many “BnBs” are operated by live-in innkeepers. The owners often live somewhere on-property or nearby, operate the property themselves, and may even prepare meals for travelers.

Highlighting the unique character of the property—whether it's historical, architectural, or themed—can help differentiate the B&B from competitors. Also, participating in B&B associations and online directories can boost visibility and credibility. It's crucial for hoteliers to manage their time effectively, as running a B&B can be demanding due to the hands-on nature of the business.

11. Eco hotels

An eco hotel — also commonly referred to as a green hotel  or sustainable hotel — is a type of hotel that puts a lot of focus on operating in an environmentally-friendly and sustainable manner. Eco-friendly hotels promote green initiatives, such as utilizing solar power and reducing waste, and make it a priority to reduce their environmental impact.

For hoteliers interested in operating eco hotels, it's essential to understand that sustainability can be both a selling point and a cost-saving measure. While eco-friendly technologies may have an upfront cost, they can lead to long-term savings in energy and water expenses. Adding local and seasonal meal options, as well as vegetarian and vegan ones, can be an easy-to-implement sustainable measure. Collaboration with local communities and support for environmental and wildlife conservation projects can also create a positive impact beyond the hotel's operations.

12. Casino hotels

Casino hotels are located in — you guessed it — casinos! They typically offer overnight guest rooms, access to an in-house casino, and often include a variety of restaurants, bars, activities, and shopping options for guests. 

13. Pop-up hotels

Stylish and trendy, pop-up hotels are temporary lodging options that “pop up” for a short period of time. Pop-up hotels are appealing to travelers seeking new experiences, or those who want to enjoy “untouched” locations.

The exclusivity of these types of hotels makes them appealing to many trend-setters and social media influencers. Just take  Taco Bell’s wildly successful pop-up hotel  as an example.

14. Pet-friendly hotels

Pet-friendly properties allow guests to bring their pets with them when they travel. Some of these properties charge a pet fee, while others allow complimentary pet stays. Weight limits, breed restrictions, or the number of animals a traveler may check-in with can vary from property to property. Websites like petswelcome.com  allow travelers to search for pet-friendly properties.

15. Roadhouses

Roadhouse  is a term that was commonly used to refer to motels or small lodging options along the highway. It was also a popular term in Britain used to describe roadside pubs that included lodging options . While the term can still be found on advertising at some hotels and venues, it’s more commonly associated with restaurants now.

16. Gastro hotels

Perfect for foodies, gastro hotels are focused on providing travelers overnight accomodations coupled with fantastic food. Gastro hotels are usually on the smaller side with fewer than 50 rooms . For example, The Cookbook Gastro Boutique Hotel & Spa has only 17 rooms and takes special care creating culinary delights for guests who choose to book with them.

17. Micro hotels

Micro hotels are exactly what they sound like: Small hotels. Designed for people who need a place to sleep and not much else, the presence of micro hotels is growing . Hilton recently entered the micro hotel space with the creation of its Motto brand , which features city-centric properties that supply "travel-sized rooms for all-sized trips." 

18. Transit hotels

Transit hotels , also called airport hotels, appeal to travelers with a flight to catch. Transit hotels are  located inside of an airport , typically close to a terminal and within a security checkpoint. Passengers facing long flights, or international flights, are able to check in and get some rest at transit hotels in between trips or during lengthy layovers.

Some transit hotels offer short and flexible check-in/check-out times which means guests can stay for as little as a few hours to fit in a quick nap before a connecting flight. Additionally, these hotels are often equipped with soundproofing to reduce noise from nearby transportation terminals, ensuring a peaceful rest. Amenities like luggage storage and proximity to transportation terminals are also key selling points for transit hotels.

19. Heritage hotels

Travelers looking to soak up local culture or explore the history of an area may choose to stay at a heritage hotel . These types of hotels are typically located in historically-significant areas or have a direct connection to major events that shaped the local culture. Due to the age of many of the original structures, some heritage hotels are remodeled versions of old castles or temples.

20. Hostels

A term you may associate with backpacking across Europe, or similar travel styles, hostels are lodging options that appeal to travelers on a budget. Most hostels provide dorm-style sleeping arrangements and target a specific type of traveler, such as students and short-term younger travelers.

Many organize events, tours, and group activities to help guests connect and make new friends during their travels. This can be an ideal situation for solo travelers or remote workers interested in moving to a new area. 

21. Unique concept hotels 

An exciting, fun, and unique type of hotel, concept hotels allow travelers to fully immerse themselves in one-of-a-kind experiences. Concept hotels include ice hotels , underwater hotels , and just about any other unique property you can think of.

FAQs about the different types of hotels

How many different types of hotels are there.

There isn't definitive number of hotel types to choose from. As the industry evolves to meet the needs of modern travelers, new hotel styles are popping up all the time. We’ve outlined 21 of the most common in this post, but there are still more varieties out there, especially in niche markets of the hospitality industry .

What do stars mean for different types of hotels?

The five-star rating system is commonly used by independent organizations to determine the quality of a hotel . The rating system measures different criteria including the condition and quality of the hotel and its guest facilities .

To put it simply, a one-star hotel is typically an economy-priced hotel with no extravagant amenities or additional frills. A luxury hotel, however, may be rated five stars if the property is flawless, provides premium dining services, and offers personalized services to guests. Some hotels these days are even receiving seven stars!

How are hotels categorized?

Hotels can be categorized in a variety of ways, such as by size, location, services, star rating, and amenities. Hotels are most commonly categorized by the level of service (full or limited) and property type (full-service resort, limited-service hotel, and so on).

What do different types of hotels cost?

The price of a night’s stay at a hotel can range widely based on various factors such as included services, the location of the property, the time of year, and any discounts you may qualify for. For example, while a motel stay may run you less than $100 a night , a luxury five-star hotel stay can cost an average of over $850 per night .

Why are there different types of hotels?

Different hotel types exist to accommodate the varying needs and preferences of travelers. A motel is designed to appeal to travelers on the highway in need of an affordable place to sleep for the night, while an all-inclusive resort appeals to vacationers in a specific destination.

There are so many different types of hotels to choose from!

Up next: Have you ever wondered why — and how — hotels smell so good? Our hotel scent guide covers everything you need to know. 

Kim Campbell

Kim is a full-time copy and content writer with many years of experience in the hospitality industry. She entered the hotel world in 2013 as a housekeeping team member and worked her way through various departments before being appointed to Director of Sales. Kim has championed numerous successful sales efforts, revenue strategies, and marketing campaigns — all of which landed her a spot on Hotel Management Magazine’s “Thirty Under 30” list.

Don’t be fooled though; she’s not all business! An avid forest forager, post-apocalyptic fiction fan, and free-sample-fiend, Kim prides herself on being well-rounded.

Maria Waida

Maria Waida is a freelance B2B SaaS Copywriter specializing in blog articles about events and hospitality. She's also a big Dungeons & Dragons nerd. Connect with her on LinkedIn!

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• What is tourism and hospitality?

Tourism and hospitality are thriving industries encompassing many sectors, including hotels, restaurants, travel, events, and entertainment.

It’s an exciting and dynamic area, constantly evolving and adapting to changing customer demands and trends.

The tourism and hospitality industry offers a diverse range of career opportunities that cater to various interests, skills, and qualifications, with positions available from entry-level to executive management.

The booming tourism  and hospitality industry also offers job security and career growth potential in many hospitality-related occupations.

What is tourism?

Tourism is traveling for leisure, pleasure, or business purposes and visiting various destinations, such as cities, countries, natural attractions, historical sites, and cultural events, to experience new cultures, activities, and environments.

Tourism can take many forms, including domestic, or traveling within your country, and international tourism, or visiting foreign countries.

It can also involve sightseeing, adventure tourism , eco-tourism, cultural tourism, and business tourism, and it’s a huge contributor to the global economy, generating jobs and income in many countries.

It involves many businesses, including airlines, hotels, restaurants, travel agencies, tour operators, and transportation companies.

What is hospitality?

Hospitality includes a range of businesses, such as hotels, restaurants, bars, resorts, cruise ships, theme parks, and other service-oriented businesses that provide accommodations, food, and beverages.

Hospitality is all about creating a welcoming and comfortable environment for guests and meeting their needs.

Quality hospitality means providing excellent customer service, anticipating guests’ needs, and ensuring comfort and satisfaction. The hospitality industry is essential to tourism as both industries often work closely together.

What is the difference between tourism and hospitality?

Hospitality and tourism are both related and separate industries. For instance, airline travel is considered as part of both the tourism and hospitality industries.

Hospitality is a component of the tourism industry, as it provides services and amenities to tourists. However, tourism is a broader industry encompassing various sectors, including transportation, accommodation, and attractions.

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Is tourism and hospitality a good career choice?

So, why work in hospitality and tourism? The tourism and hospitality industry is one of the fastest-growing industries in the world, providing a colossal number of job opportunities.

Between 2021 and 2031, employment in the hospitality and tourism industry is projected to expand faster than any other job sector, creating about 1.3 million new positions .

A tourism and hospitality career  can be a highly rewarding choice for anyone who enjoys working with people, has a strong service-oriented mindset, and is looking for a dynamic and exciting career with growth potential.

Growth and job opportunities in tourism and hospitality

Tourism and hospitality offers significant growth and job opportunities worldwide. The industry’s increasing demand for personnel contributes to economic and employment growth, particularly in developing countries.

The industry employs millions globally, from entry-level to high-level management positions, including hotel managers, chefs, tour operators, travel agents, and executives.

It provides diverse opportunities with great career progression and skill development potential.

Career paths in tourism and hospitality

There are many career opportunities in tourism management and hospitality. With a degree in hospitality management, as well as relevant experience, you can pursue satisfying and fulfilling hospitality and tourism careers in these fields.

Hotel manager

Hotel managers oversee hotel operations. They manage staff, supervise customer service, and ensure the facility runs smoothly.

Tour manager

Tour managers organize and lead group tours. They work for tour companies, travel agencies, or independently. Tour managers coordinate a group’s transportation, accommodations, and activities, ensuring the trip runs to schedule.

Restaurant manager

Restaurant managers supervise the daily operations of a restaurant. They manage staff, ensure the kitchen runs smoothly, and monitor customer service.

Resort manager

Resort managers supervise and manage the operations of a resort. From managing staff to overseeing customer service, they ensure the entire operation delivers excellence.

Entertainment manager

Entertainment managers organize and oversee entertainment at venues like hotels or resorts. They book performers, oversee sound and lighting, and ensure guests have a great experience.

Event planner

Event planners organize and coordinate events, such as weddings, conferences, and trade shows. They work for event planning companies, hotels, or independently.

vent planners coordinate all aspects of the event, from the venue to catering and decor.

Travel consultant

Travel consultants help customers plan and book travel arrangements, such as flights, hotels, and rental cars. They work for travel agencies or independently. Travel consultants must know travel destinations and provide superb customer service.

What skills and qualifications are needed for a career in tourism and hospitality?

Tourism and hospitality are rewarding industries with growing job opportunities. Necessary qualifications include excellent skills in communication, customer service, leadership, problem-solving, and organization along with relevant education and training.

Essential skills for success in tourism and hospitality

A career in the tourism and hospitality industry requires a combination of soft and technical skills and relevant qualifications. Here are some of the essential key skills needed for a successful career.

• Communication skills : Effective communication is necessary for the tourism and hospitality industry in dealing with all kinds of people.
• Customer service : Providing excellent customer service is critical to the success of any tourism or hospitality business . This requires patience, empathy, and the ability to meet customers’ needs.
• Flexibility and adaptability : The industry is constantly changing, and employees must be able to adapt to new situations, be flexible with their work schedules, and handle unexpected events.
• Time management : Time management is crucial to ensure guest satisfaction and smooth operations.
• Cultural awareness : Understanding and respecting cultural differences is essential in the tourism and hospitality industry, as you’ll interact with people from different cultures.
• Teamwork : Working collaboratively with colleagues is essential, as employees must work together to ensure guests have a positive experience.
• Problem-solving : Inevitably, problems will arise, and employees must be able to identify, analyze, and resolve them efficiently.
• Technical skills : With the increasing use of technology, employees must possess the necessary technical skills to operate systems, such as booking software, point-of-sale systems, and social media platforms.

Revenue management : Revenue management skills are crucial in effectively managing pricing, inventory, and data analysis to maximize revenue and profitability

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Education and training opportunities in tourism and hospitality

Education and training are vital for a hospitality and tourism career. You can ensure you are prepared for a career in the industry with a Bachelor’s in hospitality management   and Master’s in hospitality   programs from Glion.

These programs provide a comprehensive understanding of the guest experience, including service delivery and business operations, while developing essential skills such as leadership, communication, and problem-solving. You’ll gain the knowledge and qualifications you need for a successful, dynamic, and rewarding hospitality and tourism career.

Preparing for a career in tourism and hospitality

To prepare for a career in tourism and hospitality management, you should focus on researching the industry and gaining relevant education and training, such as a hospitality degree . For instance, Glion’s programs emphasize guest experience and hospitality management, providing students with an outstanding education that launches them into leading industry roles.

It would help if you also worked on building your communication, customer service, and problem-solving skills while gaining practical experience through internships or part-time jobs in the industry. Meanwhile, attending industry events, job fairs, and conferences, staying up-to-date on industry trends, and networking to establish professional connections will also be extremely valuable.

Finding jobs in tourism and hospitality

To find jobs in tourism and hospitality, candidates can search online job boards, and company career pages, attend career fairs, network with industry professionals, and utilize the services of recruitment agencies. Hospitality and tourism graduates can also leverage valuable alumni networks and industry connections made during internships or industry projects.

Networking and building connections in the industry

Networking and building connections in the hospitality and tourism industry provide opportunities to learn about job openings, meet potential employers, and gain industry insights. It can also help you expand your knowledge and skills, build your personal brand, and establish yourself as a valuable industry professional.

You can start networking by attending industry events, joining professional organizations, connecting with professionals on social media, and through career services at Glion.

Tips for success in tourism and hospitality

Here are tips for career success in the tourism and hospitality industry.

• Gain relevant education and training : Pursue a hospitality or tourism management degree from Glion to gain fundamental knowledge and practical skills.
• Build your network : Attend industry events, connect with colleagues and professionals on LinkedIn, and join relevant associations to build your network and increase your exposure to potential job opportunities.
• Gain practical experience : Look for internships, part-time jobs, or volunteering opportunities to gain practical experience and develop relevant skills.
• Develop your soft skills : Work on essential interpersonal skills like communication, empathy, and problem-solving.
• Stay up-to-date with industry trends : Follow industry news and trends and proactively learn new skills and technologies relevant to tourism and hospitality.
• Be flexible and adaptable : The tourism and hospitality industry constantly evolves, so be open to change and to adapting to new situations and challenges.
• Strive for excellent guest service : Focus on delivering exceptional guest experiences as guest satisfaction is critical for success.

Tourism and hospitality offer many fantastic opportunities to create memorable guest experiences , work in diverse and multicultural environments, and develop transferable skills.

If you’re ready to embark on your career in tourism and hospitality, Glion has world-leading bachelor’s and master’s programs to set you up for success.

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Weekender Management

In-Depth Guide to Understanding the Hospitality and Tourism Industry

Hospitality vs. Tourism, Industry Growth

When you hear about hospitality and tourism , think of them as two sides of the same coin. Hospitality focuses on the services that make people feel welcome and cared for, like staying in hotels or eating at restaurants. Tourism is all about the travel experiences and adventures people have away from home, including visiting attractions or going on tours.

The hospitality and tourism industry is a bustling world, filled with endless opportunities for adventure, relaxation, and exploration. It’s one of the fastest-growing industries globally, driving economies and creating millions of jobs. Whether it’s the charm of a local bed and breakfast, the splurge at a luxurious resort, the thrill of a theme park, or the convenience of a flight, this industry touches the lives of almost everyone.

For real estate investors eyeing the short-term rental market through platforms like Airbnb and VRBO, understanding the nuances between hospitality and tourism can unlock potential opportunities. It’s about creating memorable experiences that go beyond just a place to stay. The industry’s growth signals a promising avenue for returns on investment, emphasizing the importance of individualized service and tailored strategies for success.

This industry is about delivering comfort and experiences. With the right approach, property owners can not only contribute to this vibrant sector but also thrive within it.

Understanding Hospitality and Tourism

Definitions

At its core, hospitality is about providing a welcoming and caring environment for people who are away from home. This can range from a cozy bed-and-breakfast to a luxurious resort, from a quick service restaurant to a fine dining establishment. Hospitality is all about service, comfort, and making guests feel valued and cared for.

Tourism , on the other hand, is the act of traveling to and exploring places outside of your usual environment. It can be for leisure, like a vacation to see the world’s wonders, or for business, such as attending a conference in a different city. Tourism includes activities like sightseeing, experiencing local cultures, and attending events.

Differences

While hospitality and tourism are closely linked, they have distinct differences. Hospitality focuses on the services provided to guests, whereas tourism is concerned with the activities and experiences of those traveling. Think of tourism as the journey and exploration, while hospitality is about the stay and comfort during that journey.

Interconnection

Despite their differences, hospitality and tourism are deeply interconnected. Excellent hospitality services enhance the tourism experience, making destinations more attractive to visitors. For example, a memorable stay at a hotel or an exceptional dining experience can turn a good vacation into an unforgettable one. Conversely, a vibrant tourism sector boosts the hospitality industry by increasing the demand for lodging, food, and entertainment services.

Hospitality acts as the backbone of tourism; it’s what makes tourists feel welcome and ensures their needs are met during their travels. This synergy is crucial for the success and growth of both sectors.

The Importance of Both

Understanding the nuances between hospitality and tourism, and how they complement each other, is vital for anyone looking to build a career or business in these industries. The growth and dynamism of hospitality and tourism offer endless possibilities for innovation, career development, and contributing to the global economy. By recognizing the unique aspects of each sector while leveraging their interconnection, professionals can create more enriching experiences for travelers and guests alike, driving the industry forward.

In summary, hospitality and tourism are two sides of the same coin, each playing a critical role in the travel experience. While they have their distinct characteristics, their success relies on their ability to work together to provide unforgettable experiences for travelers around the world.

Moving forward, let’s delve into the Key Sectors in Hospitality and Tourism to further explore the diverse opportunities and challenges within these vibrant industries.

Key Sectors in Hospitality and Tourism

Hospitality and tourism encompass a wide range of services and experiences that cater to travelers and guests. This section highlights the core sectors: Lodging, Food and Beverage, Travel, Attractions, and Events . Understanding these sectors is crucial for anyone looking to build a career or invest in the hospitality and tourism industry.

Lodging refers to places where travelers can stay overnight, ranging from hotels and resorts to bed and breakfasts and vacation rentals. The lodging sector is foundational to hospitality, providing a ‘home away from home’ for travelers. Success in this sector hinges on excellent customer service, comfort, and creating memorable experiences. For instance, Emily Groves, a success story from MTSU’s Tourism and Hospitality Management (THM) program, showcased her versatility in event planning within the lodging sector, significantly contributing to guest satisfaction.

Food and Beverage

The Food and Beverage (F&B) sector is all about culinary experiences. It includes restaurants, cafes, bars, and any establishment offering food and drink services. This sector is characterized by its diversity, from fast food to luxury dining experiences. It’s not just about the food; it’s about the service, atmosphere, and overall dining experience. The F&B sector requires a keen understanding of culinary arts, customer preferences, and efficient operations.

This sector encompasses the means of getting to and from destinations. It includes airlines, cruise lines, car rentals, and public transportation. The travel sector is integral to tourism, connecting different parts of the world and making destinations accessible. Companies in this sector often work closely with lodging and attractions to create packages and itineraries for travelers. For example, collaborations between local businesses and travel influencers can significantly enhance visibility and appeal.

Attractions

Attractions are the landmarks, natural wonders, theme parks, museums, and cultural sites that draw tourists to a destination. This sector is vital for its ability to enrich the travel experience through entertainment, education, and leisure activities. Attractions often serve as the primary reason for choosing a destination, highlighting the importance of preserving and promoting these sites.

The Events sector includes conferences, trade shows, weddings, festivals, and any organized gatherings. This sector is dynamic, requiring meticulous planning, coordination, and marketing to ensure successful and memorable events. It offers diverse opportunities, from event planning to logistics and vendor management. Engaging in coursework and connecting with professors, as advised by Emily Groves, can provide invaluable insights and skills for success in this sector.

Each of these sectors offers unique challenges and opportunities. Whether it’s providing luxury lodging, crafting exquisite dining experiences, facilitating travel, managing attractions, or organizing events, professionals in hospitality and tourism need a blend of skills, including communication, customer service, and adaptability. The industry is evolving, with sustainability and technology becoming increasingly important. Aspiring professionals should stay informed about industry trends, seek relevant education and training, and embrace diverse opportunities to succeed in this vibrant field.

Moving forward, we’ll explore the Career Opportunities in Hospitality and Tourism , highlighting the various paths one can take within this exciting industry.

Career Opportunities in Hospitality and Tourism

The hospitality and tourism industry is a world of opportunities for those passionate about creating memorable experiences for others. Whether you’re drawn to the kitchen’s heat or the thrill of organizing large events, there’s a place for you. Let’s dive into the different career paths available.

Hospitality and Tourism Management

In the realm of hospitality and tourism management , professionals keep hotels, resorts, and tourism offices running smoothly. This could mean ensuring guests have the best stay possible at a hotel or making sure a tourist office effectively promotes local attractions.

Managers in this sector need a mix of management, marketing, and operations skills . They might find themselves analyzing financial reports one day and brainstorming marketing strategies the next. It’s a role for those who love variety and challenges.

Culinary Arts and Hospitality

For those who find joy in food and drink, the culinary arts and hospitality sector offers a bounty of career paths. Chefs and restaurant managers are the stars here, crafting delicious dishes and ensuring restaurants run without a hitch.

It’s not just about cooking; it’s about creating experiences. Chefs today are innovators and artists, constantly exploring new culinary landscapes. Restaurant managers, on the other hand, make sure that the service matches the quality of the food, leading teams to provide exceptional customer experiences.

Event Planning and Management

Event planning and management is a field for those who love to see a plan come together. From weddings to conferences and trade shows , event planners are the architects of experiences, crafting memorable moments for attendees.

This role demands creativity, meticulous organization, and the ability to manage stress. Event planners juggle various tasks, from choosing the perfect venue to coordinating vendors and managing budgets. It’s a career for those who get a thrill from bringing people together and making events happen.

Each of these career paths in hospitality and tourism offers a unique set of challenges and rewards. Whether you’re managing a hotel, running a kitchen, or planning the next big conference, your work contributes to the rich tapestry of experiences that define the hospitality and tourism industry.

Success in these fields requires a blend of hard skills and soft skills, from technical knowledge to excellent communication and customer service. And with the industry’s growth, the opportunities for advancement are vast. So, if you’re passionate about hospitality and tourism, there’s no better time to start your journey.

Moving on, we’ll delve into the Essential Skills for a Successful Career in Hospitality and Tourism , highlighting what it takes to thrive in this dynamic industry.

Essential Skills for a Successful Career in Hospitality and Tourism

The role of education and training.

To succeed in hospitality and tourism, you need more than just a love for travel and people. This industry demands a set of key skills and the right education to back them up. Let’s break it down:

Communication : Clear and effective communication is the cornerstone of hospitality and tourism. Whether you’re explaining the details of a local attraction or resolving a guest’s issue, how you communicate can make or break their experience.

Customer Service : This is all about making guests feel valued and taken care of. It’s not just about being friendly; it’s about going the extra mile to ensure their stay or experience is memorable for all the right reasons.

Flexibility : The only constant in hospitality and tourism is change. You might need to handle a last-minute booking, deal with unexpected travel disruptions, or adapt to new health and safety protocols. Being flexible and adaptable is key.

Cultural Awareness : With guests coming from all corners of the globe, understanding and respecting cultural differences is crucial. This awareness can enhance guest experiences and prevent misunderstandings.

Education and Training

Now, how do you develop these skills? Education and training play a crucial role.

Bachelor’s Degrees : A bachelor’s degree in hospitality management or tourism provides a solid foundation. These programs cover everything from the basics of customer service to the complexities of global tourism management.

Master’s Degrees : For those looking to take their career to the next level, a master’s degree offers specialized knowledge and leadership training. It’s perfect for roles in management and strategic planning within the industry.

Certifications : Short-term certifications can also boost your career. These might focus on specific areas like revenue management, event planning, or even sommelier courses for the food and beverage sector.

Institutions like Glion offer comprehensive programs that not only cover these essential skills but also provide practical experience through internships and industry projects. This hands-on experience is invaluable, allowing you to apply what you’ve learned in real-world settings.

The hospitality and tourism industry is about creating experiences. Whether you’re managing a hotel, planning events, or guiding tours, your success hinges on your ability to connect with and understand people from all walks of life. Education and training equip you with the tools to do just that, setting you up for a rewarding career in this vibrant industry.

As we look ahead, let’s explore the Growth and Future of the Hospitality and Tourism Industry and what it means for professionals in this field.

Growth and Future of the Hospitality and Tourism Industry

The hospitality and tourism industry is on a fast track, evolving with new trends, technology, and a strong focus on sustainability. Let’s dive into what’s shaping the future of this vibrant sector.

Industry Trends

Personalized Experiences : Travelers today seek unique and personalized experiences. They want to dive deep into local cultures, cuisines, and activities that are not part of the usual tourist trails. This demand is pushing businesses to customize their offerings.

Health and Wellness Tourism : A growing trend, especially post-pandemic, is the focus on health and wellness. Destinations offering wellness retreats, spa experiences, and outdoor activities are becoming increasingly popular.

Bleisure Travel : The blend of business and leisure travel is a trend that’s here to stay. Professionals often extend their business trips to enjoy the destination, leading to opportunities for hospitality and tourism sectors to cater to this niche.

Technological Advancements

AI and Machine Learning : From chatbots answering customer queries to AI-driven personalization of travel experiences, technology is at the forefront of transforming how services are delivered and experienced.

Virtual Reality (VR) and Augmented Reality (AR) : These technologies offer potential guests a sneak peek into what they can expect from their travel experience, enhancing their decision-making process.

Smart Rooms : The use of smart technology in hotel rooms for controlling temperature, lighting, and even ordering room service is enhancing guest experiences by offering convenience at their fingertips.

Sustainability

Eco-friendly Practices : There’s a significant shift towards sustainable tourism. Travelers are more conscious of their environmental impact, leading to a demand for eco-friendly accommodations and travel options.

Local Community Engagement : Supporting local communities by promoting local artisans, guides, and culinary experiences is becoming a priority for travelers, aligning with sustainable tourism goals.

Sustainable Transportation : The promotion of electric vehicles, bicycles, and walking tours is not only reducing the carbon footprint but also offering unique and immersive ways to explore destinations.

Looking Ahead

The future of hospitality and tourism is bright and brimming with opportunities. As the industry adapts to changing consumer preferences, embraces technology, and moves towards sustainability, it opens up new avenues for growth and innovation.

Professionals in this field must stay abreast of these trends, continuously update their skills, and remain flexible to navigate the evolving landscape of hospitality and tourism. With a forward-looking approach, the industry is set to offer unparalleled experiences to travelers, making it an exciting time to be part of this dynamic field.

As we continue to explore the vast opportunities within hospitality and tourism, it’s clear that the sector is not just about travel and accommodation anymore. It’s about creating memorable experiences, leveraging technology for convenience and personalization, and most importantly, doing so in a way that respects and preserves our planet for future generations .

In conclusion, the growth and future of the hospitality and tourism industry are shaped by the collective efforts of businesses, professionals, and travelers themselves, working towards a more sustainable, tech-savvy, and personalized travel experience.

Frequently Asked Questions about Hospitality and Tourism

In hospitality and tourism , there’s a lot to explore. Let’s dive into some common questions to help clear things up.

What is tourism and hospitality?

At its core, tourism is about traveling. Whether it’s for fun, to see family, or for work, it’s all about going to different places. Hospitality is how we make those travelers feel welcome. Think hotels, restaurants, and all the services that make a trip enjoyable.

These two go hand in hand. Without tourism, there’s less need for hospitality. And without good hospitality, tourism wouldn’t be as appealing.

Is hospitality and tourism a good degree?

Yes, it is. Here’s why:

• Job opportunities : This field is growing fast. From managing a hotel to planning events, there are many paths you can take.
• Diverse skills : You learn about business, customer service, and working with different cultures.
• Travel : For those who love to see new places, some jobs in this field might even require you to travel as part of your work.

What does hospitality and tourism fall under?

Hospitality and tourism is a part of the service industry. It includes a wide range of businesses, like hotels, restaurants, travel agencies, and theme parks. These businesses all share a common goal: to take care of people when they’re away from home, whether they’re on vacation or traveling for work .

In conclusion, the hospitality and tourism industry is vibrant and full of opportunities for those who are passionate about making people’s travel experiences memorable and enjoyable. Whether you’re interested in the operational side, like managing a hotel, or the creative aspect, like planning tours or events, there’s a place for you in this dynamic field.

Wrapping up our exploration of the hospitality and tourism sector, it’s clear that this industry is not just about providing services; it’s about creating experiences that last a lifetime. For those with a passion for making every guest’s stay memorable, the opportunities for career advancement are both vast and fulfilling.

Career Advancement in hospitality and tourism often means moving up the ranks from operational roles into management and beyond. It’s about honing your skills in communication, customer service, and flexibility, while also embracing the cultural awareness needed to cater to a global clientele. The path to advancement might start on the front lines but can lead to roles as a hotel manager, event coordinator, or even a travel consultant, each offering the chance to make a significant impact on the experiences of travelers and guests.

At Weekender Management , we understand the nuances and complexities of the hospitality and tourism industry. Our commitment is not just to our clients but to the broader community of professionals seeking to make their mark in this vibrant field. Through our comprehensive management services, we strive to maximize the potential of vacation rental properties, ensuring they not only meet but exceed the expectations of guests. Our focus on continuous improvement and long-term growth positions us as a strategic partner for those looking to advance their careers within this exciting industry.

Whether you’re a property owner looking to elevate your rental’s performance or a hospitality professional aiming for the next step in your career, Weekender Management is here to support your journey. With our deep industry knowledge and dedication to excellence, we help our clients navigate the complexities of the vacation rental market, ensuring their success now and in the future.

For those passionate about the hospitality and tourism industry, the possibilities are endless. With the right approach, dedication, and a partner like Weekender Management, achieving your career goals and contributing to the vibrant tapestry of this industry is well within reach.

Discover how we can help you maximize your potential in the hospitality and tourism industry by visiting Weekender Management . Together, let’s create unforgettable experiences for guests around the world and pave the way for your successful career in this dynamic field.

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What is hospitality?

Hospitality means extending a welcome to guests or offering a home away from home, and the word is derived from the Latin word “hospes” meaning host, visitor or stranger. The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel, tourism and hospitality.

This industry sector includes:

• Hotels & Resorts
• Restaurants & Catering
• Night Clubs & Bars
• Travel & Transportation
• Spas & Wellness
• Cruise Liners & Bus tours
• Cultural & Sports
• Business Administration (events, communication, customer experience, and many more )

Bachelor of Science in International Hospitality Management

Discover the EHL Bachelor's program meticulously crafted by our Hospitality Management School to meet the evolving needs of the hospitality and tourism industry.

Our curriculum strikes a balance between hands-on experience, academic excellence, and business acumen. It also provides a unique opportunity for students to study in two premier locations: Switzerland and Singapore.

Immerse yourself in practical courses, workshops and two six-month internships, providing real-world insights aligned with industry demands.

The History of Hospitality & Tourism 

Hospitality is one of the oldest businesses, going way back to the innkeepers and taverns of biblical times. Tourism, on the other hand, is a more recent invention which began in Europe, with Switzerland being one of the first countries to develop special accommodation and services for travelers. 

In the late 1800’s, the concept of leisure tourism and hospitality spread across Europe, bringing flocks of wealthy travelers to Switzerland. It began with visitors seeking cultural and natural exposure on guided tours in the Swiss Alps, train rides and wellness tourism. Palace-style hotels, thermal baths and ski resorts became icons of luxury tourism in Switzerland.

This new generation of wealthy guests had higher expectations for comfortable accommodations, convenient services and fine dining. The leisure travel phenomenon gave birth to hospitality management schools: EHL was founded as the first hotel management school in 1893 in Lausanne, and it has pioneered in hospitality management education since then.

Hospitality is one of the most resilient, adaptable and dynamic industries on the planet. It is an industry of constant change, where technology and innovation are being integrated to improve the guest experience.

What is Tourism and Hospitality Management?

Careers in hospitality management.

Hospitality management is a broad career field that provides many opportunities for international career progression. In the core of the hospitality industry alone (hotels, events, restaurants, etc.) graduates with a hospitality degree can become managers in a variety of departments and sectors, or choose to specialize in one area.

The career paths are as diverse as the industry, and with so many new hospitality concepts and innovation changing the industry, the career paths will continue to grow and evolve with technology and trends of the 21st.

Hospitality education at EHL teaches students to love learning because it takes a scientific approach that sparks curiosity and involves the five senses. 

What are Hospitality Management Skills?

Studying at ehl, the world's 1st hospitality management school.

In the field of hospitality management, customer satisfaction is key, and the primary goal is to ensure the best customer experience possible. Therefore, hospitality management courses teach both professionally-focused hard skills (room pricing, cost-control, accounting, scheduling, etc. ) and soft skills which are related to how one acts, and interacts in a professional environment.

Training for soft-skills is critical to succeed in the 21st century: critical thinking, agility and adaptability, effective communication, imagination and curiosity: these are all skills students develop at EHL in our hospitality management courses and degrees.

#hospitality-industry

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June 5, 2024

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• Hospitality Industry
• What are the different hotel types?

Q : What are the different hotel types?

If your goal is to work in the hospitality industry, it’s important to know the various places where you could work and employ your skills. Hotels make up one of the main choices, yet not all hotels are the same by any means.

This article will cover the names and overviews of different types of hotels, showing you the distinctions and perhaps helping you to understand the best employment fit for yourself.

You may also see how you could adapt hospitality skills to the  different hotel types .

Standard Options

There are some main basic structures and designs many people think of when referring to hotels.

Hotel/Motel

These are the standard operations that provide a place to stay and varying amenities and services. They may be independent or part of a larger hotel/motel chain.

Limited-service Hotel

These hotels keep lodging simple, providing a place to stay on a budget. They tend to be situated in economy, midscale or upper midscale classifications. Their limited services and amenities usually exclude a full-service restaurant from being onsite.

This terminology refers to a hotel property that was built from the start for the purpose of being a hotel. This is separate from the hotels that once had a different function and were converted into use for a hotel. A major benefit of a new build is that it can focus on creating a layout that is ideal for the purposes of a hotel, and can include specialty features and amenities that make it stand out.

All the Bells and Whistles

Some hotel types offer many  features and amenities  on top of the basics.

Full-service Hotel

At this type of hotel, you’ll find just about anything you might expect from your accommodations. That means it will offer a range of onsite amenities that probably include restaurants, exercise spaces, spas and meeting spaces. These hotels are generally luxury, upscale or upper upscale properties.

All-inclusive Hotel

This type is similar to a full-service hotel in the range of amenities it offers, yet the amenities and services are bundled with the rooms into a complete package. This means that the price a person pays includes the room along with value-added amenities and services such as food, gratuities and activities. With this setup, a guest can enjoy everything (or most of what) the hotel has to offer without paying separately for each item. It provides a carefree experience.

Destination Resort

Leisure travelers enjoy staying at these properties, which tend to be in resort markets. Instead of simply being a place to stay while seeing tourist attractions, these resorts are destinations in and of themselves. That’s because they have plenty to do onsite, giving a unique experience and rejuvenation without stepping foot off the property. These sites are usually large, full-service and filled with amenities and stellar customer service.

All-suite Options

People who want a high-class experience or extra space can opt for an all-suite property. In this setup, guests book suites that are more expansive than normal hotel rooms, as they provide increased space, more furniture and a separate living area. There may even be more than one bedroom located off the living area.

Independent or Small-scale Options

Not all hotels are part of large chains. Instead, they can be  independent, smaller or keep their own distinctive qualities .

Boutique Hotel

Boutique properties tend to be independent with a smaller number of rooms (under 200). They have unique room configurations and amenities unlike corporate hotels that look almost the same in any city of the world. They offer a piece of the local culture and history, as well as unique experiences and services. Despite a high average rate for a stay, guests enjoy the unique and local aspects of these hotels.

Lifestyle Brand

This is a group of hotels under a single brand. They tend to be franchised, and the defining feature is that the brand stays current by changing to fit trends.

Soft Brand Hotel

This is a hotel that is affiliated with a major chain yet it separates itself with a unique style. Rather than be like one of the many in the chain, it gets to have its own name as well as layout and design.

Home-Like Properties

Some properties help people feel at home with cozy settings or extended stays.

Bed and Breakfast/Inn

These properties are independently owned and operated by the owner, who is often the innkeeper who resides onsite. These are small establishments generally with 20 or fewer rooms, and often resemble a large house. Usually, a guest’s breakfast is included in the room rate. These properties tend to give the feeling of staying as a guest in someone’s house, as they are small, have a homey design, give a personal touch and offer access to the whole house.

Condominiums

Another home-like option is a condo rental. This setup involves individually and wholly-owned condo units with a rental pool that is run by a management company.

Extended Stay

Some people are looking for a place to stay for longer than a few nights. In this case, they can choose an extended stay property. The average length of stay is still not too long at four to seven nights, yet guests get the perk of staying for a weekly rather than nightly rate. This is a great option for those one- to two-week family vacations.

A timeshare is a property that a person holds property use rights to along with other parties, and is usually found in a resort condo unit. The different parties have an agreement as to who can use the property when.

Specialty Properties

Some hotels focus on specific trip purposes.

Conference Center

Businesses and organizations can host their event at a conference center, which has the amenities needed for a conference. To call themselves conference centers, these specialty properties need to follow the International Association of Conference Centers (IACC) guidelines.

Convention Center

A similar setup is that of a convention center. It has the main focus of hosting conventions and must not be part of the Conference Center Group (CCG). Instead, these properties fit the requirements of conventions with meeting facilities of 20,000 square feet or larger and 300 or more rooms.

Gaming/Casino Hotels

These properties put their focus on casino amenities, so their guests are able to enjoy a casino onsite of where they are staying.

Golf Property

These sites provide their guests with a golf course that is featured as one of the property’s amenities. A property does not receive this distinction for privileges on a golf course near the hotel, so a golf hotel ensures a certain experience for its guests.

These hotels offer onsite access to ski slopes as a major amenity. Someone staying here has the luxury of skiing onsite and then returning to the hotel to dry off, get warm and relax.

Spa Property

Rather than offering a couple of spa services, this type of hotel includes an onsite spa facility with rejuvenative spa treatments provided by full-time staff members.

Waterpark Property

These sites offer guests the amenity of a waterpark as part of the resort. They are distinguished by room rentals along with an onsite indoor or outdoor waterpark of at least 10,000 square feet, with the stay inclusive of waterpark features such as slides and tubes.

As you can see, there is a broad range of hotel types available. Some are budget, some mid-level and some higher end. Some provide a basic stay while others offer high-class or unique amenities. The type of hotel determines the focus, whether it might be the comfort of the stay itself, a certain onsite feature or the culture of the area. Guests have different expectations based on the type of hotel, and as a staff member, you would adjust your role to fit the setting.

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• Travel Guide

What Is The Difference Between A Hotel And A Guest House?

Published: January 1, 2024

by Morgan Hagood

• Hotel Reviews
• Plan Your Trip

Introduction

What Is the Difference Between a Hotel and a Guest House?

When planning a trip, one of the key decisions travelers face is choosing the right accommodation. While hotels and guest houses both offer lodging options, they differ significantly in terms of facilities, services, size, ownership, and target audience. Understanding these distinctions can help travelers make informed choices that align with their preferences and needs. In this guide, we will delve into the differences between hotels and guest houses, shedding light on the unique characteristics of each and providing insights to aid in decision-making.

Whether you're a seasoned traveler or embarking on your first adventure, the choice between a hotel and a guest house can significantly impact your overall experience. From the ambiance and amenities to the personalized touch and sense of community, each accommodation type offers distinct advantages. By exploring the defining features of hotels and guest houses, you can gain a deeper understanding of what sets them apart and ultimately make an informed decision that enhances your travel experience. Let's embark on a journey to uncover the nuances that distinguish hotels from guest houses, allowing you to navigate the world of accommodations with confidence and clarity.

Definition of a Hotel

Hotels are establishments that provide paid lodging on a short-term basis, offering a range of services and amenities to cater to the needs of guests. These accommodations vary widely in size, style, and target clientele, ranging from luxurious five-star resorts to budget-friendly options. At the core of a hotel’s identity is the provision of overnight accommodations, typically furnished with a private bedroom and bathroom. Beyond the basic lodging facilities, hotels often feature additional amenities such as restaurants, bars, fitness centers, swimming pools, and conference rooms, aiming to create a comprehensive and convenient experience for guests.

One of the defining characteristics of hotels is the presence of various room categories, allowing guests to choose accommodations that align with their preferences and budget. From standard rooms to lavish suites, hotels offer a spectrum of choices to cater to diverse needs. Additionally, hotels typically operate a front desk or reception area staffed around the clock, providing assistance, information, and concierge services to enhance the guest experience.

Moreover, hotels are known for their standardized services, professional management, and adherence to industry regulations and standards. Whether it’s a globally recognized chain or an independent boutique hotel, the emphasis on consistency, quality, and professionalism is a hallmark of the hotel industry. This commitment to excellence extends to housekeeping, maintenance, and overall guest satisfaction, creating a reliable and predictable environment for travelers seeking comfort and convenience during their stay.

Definition of a Guest House

A guest house, also referred to as a bed and breakfast (B&B), is a cozy lodging establishment that typically offers a more intimate and personalized experience compared to traditional hotels. These accommodations are often smaller in scale, exuding a homely ambiance that fosters a sense of warmth and familiarity. Guest houses are known for their unique charm, often reflecting the local culture, architecture, and heritage of the region in which they are situated.

Unlike hotels, guest houses usually have a limited number of rooms, emphasizing individualized attention and a personal touch. The accommodations are often adorned with distinctive decor and furnishings, creating a distinctive and inviting atmosphere for guests. In addition to comfortable bedrooms, guest houses commonly feature communal areas where guests can socialize, relax, and savor homemade meals prepared with care and attention to detail.

One of the hallmarks of a guest house is the emphasis on hospitality and personalized service. Hosts or innkeepers often play a central role in ensuring that guests feel welcome and well-cared for throughout their stay. This may include providing local insights, arranging personalized experiences, and offering homemade breakfasts that showcase regional flavors and culinary traditions.

Furthermore, guest houses are frequently situated in picturesque locations, such as quaint villages, scenic countryside settings, or historic neighborhoods, allowing guests to immerse themselves in the local surroundings and experience a deeper connection to the destination. This proximity to local attractions and cultural landmarks enhances the overall appeal of guest houses, appealing to travelers seeking an authentic and immersive experience.

Facilities and Services

When comparing hotels and guest houses, one of the key differentiators lies in the range of facilities and services offered to guests. Hotels are renowned for their extensive array of amenities, catering to diverse preferences and needs. These may include on-site restaurants serving a variety of cuisines, room service, fitness centers, swimming pools, spas, business centers, and conference facilities. The goal is to provide guests with a comprehensive and self-contained environment where they can access a wide range of conveniences without leaving the premises.

On the other hand, guest houses typically offer a more personalized and intimate set of facilities and services. While they may not have the expansive infrastructure of a hotel, they often excel in creating a cozy and welcoming atmosphere. Common features of guest houses include communal lounges or living areas where guests can socialize, relax, or enjoy a homemade breakfast prepared by the hosts. Additionally, some guest houses may provide guided tours, local activity recommendations, and a more hands-on approach to ensuring guests have a memorable and authentic experience during their stay.

It’s important to note that the distinction in facilities and services reflects the differing philosophies of hotels and guest houses. Hotels prioritize convenience, variety, and self-sufficiency, aiming to cater to a broad spectrum of guest preferences under one roof. In contrast, guest houses emphasize personalized attention, a homely atmosphere, and a focus on creating meaningful connections between guests and the local community. Whether it’s the expansive offerings of a hotel or the personalized touch of a guest house, each accommodation type presents a distinct approach to enhancing the guest experience.

Size and Capacity

When considering the size and capacity of hotels versus guest houses, a notable distinction emerges in terms of scale and accommodation options. Hotels, especially those belonging to major chains or located in urban centers, often boast a significant capacity, featuring numerous rooms and suites to accommodate a large volume of guests. This scalability allows hotels to cater to diverse traveler demographics, from solo business travelers to families and large tour groups. Additionally, hotels may offer interconnected rooms, multiple dining outlets, and extensive event spaces, further showcasing their capacity to host a wide array of guests simultaneously.

In contrast, guest houses typically have a more modest scale, with a limited number of rooms available. This smaller capacity contributes to the intimate and personalized nature of guest houses, fostering a sense of exclusivity and tranquility. The smaller size often allows hosts to dedicate more attention to individual guests, creating a more tailored and attentive experience. While guest houses may not accommodate as many guests as hotels, this characteristic aligns with their focus on creating a cozy and communal environment that encourages meaningful interactions among guests and with the hosts.

For travelers seeking a more secluded and serene retreat, the intimate setting of a guest house can offer a welcome respite from the bustling crowds often found in larger hotel properties. Conversely, the expansive nature of hotels appeals to those who value a wide range of amenities, entertainment options, and the buzz of a bustling hospitality environment.

Ultimately, the size and capacity of hotels and guest houses play a pivotal role in shaping the overall ambiance, guest experience, and the type of interactions that guests are likely to encounter during their stay. Whether it’s the grandeur of a sprawling hotel or the coziness of a charming guest house, each accommodation type presents a distinct atmosphere and appeal based on its size and capacity.

Ownership and Management

The distinction between hotels and guest houses extends to the ownership and management structures that define these accommodations. Hotels are commonly operated as part of larger hospitality chains or managed by professional hotel management companies. This often involves a corporate hierarchy, standardized operational procedures, and a focus on brand consistency across various locations. The ownership of hotels may involve a mix of individual investors, real estate firms, and multinational corporations, contributing to a diverse and often complex ownership landscape.

Furthermore, the management of hotels typically entails a formal organizational structure, with departmental divisions such as front office, housekeeping, food and beverage, sales and marketing, and human resources. This structured approach allows hotels to efficiently handle the diverse needs of their guests, maintain industry standards, and uphold the brand’s reputation across different properties.

In contrast, guest houses are often characterized by more personalized ownership and management models. Many guest houses are independently owned and operated, with the property often serving as the residence of the hosts or innkeepers. This close involvement of the owners in the day-to-day operations fosters a strong sense of hospitality, attention to detail, and a personal connection with the guests. The management of guest houses is often less formalized compared to hotels, with a focus on creating a warm and welcoming environment that reflects the unique personality and vision of the hosts.

The intimate scale of guest houses allows for a hands-on approach to management, with hosts often directly interacting with guests, preparing meals, and curating experiences tailored to the preferences of their visitors. This personal touch contributes to the distinct charm and individualized service that guests often encounter in guest houses, creating a sense of staying in a home away from home.

Ultimately, the ownership and management structures of hotels and guest houses shape the overall ethos, character, and guest experience of these accommodations, each offering a unique approach to hospitality rooted in their ownership and management models.

Target Audience

Understanding the target audience for hotels and guest houses provides valuable insights into the preferences, expectations, and travel motivations of potential guests. Hotels, with their diverse range of amenities, room categories, and expansive facilities, cater to a broad spectrum of travelers. From business professionals seeking convenient access to conference spaces and corporate amenities to leisure travelers desiring recreational activities, dining options, and entertainment, hotels appeal to a wide and varied audience. Additionally, hotels often target families, tour groups, event attendees, and individuals seeking a comprehensive and self-contained lodging experience.

Moreover, the brand positioning and marketing strategies of hotels may target specific demographics, such as luxury travelers, budget-conscious guests, eco-conscious consumers, or those seeking immersive cultural experiences. This versatility in targeting different segments of the market underscores the inclusive nature of hotels, aiming to accommodate the diverse needs and preferences of travelers from around the world.

On the other hand, guest houses appeal to a more niche and discerning audience, often attracting travelers seeking a more intimate, authentic, and locally immersive experience. These accommodations are particularly appealing to individuals who prioritize personalized service, meaningful interactions, and a deep connection to the destination. Guests who appreciate unique architecture, local artwork, and a cozy, communal atmosphere often gravitate towards guest houses, valuing the opportunity to engage with hosts and fellow travelers in a relaxed and sociable setting.

Furthermore, guest houses may target travelers with a penchant for exploring off-the-beaten-path destinations, savoring homemade meals prepared with local ingredients, and embracing the cultural richness of the region they are visiting. The target audience for guest houses often includes couples seeking romantic getaways, solo adventurers craving authentic experiences, and individuals who value the warmth and hospitality of a family-run establishment.

By recognizing the distinct target audiences for hotels and guest houses, travelers can align their accommodation choices with their specific preferences, ensuring that their lodging experience resonates with their unique travel aspirations and desires.

As we conclude our exploration of the differences between hotels and guest houses, it becomes evident that each accommodation type offers a distinct and compelling approach to hospitality. Hotels, with their expansive facilities, standardized services, and diverse target audience, cater to a broad spectrum of travelers seeking convenience, variety, and self-contained lodging experiences. On the other hand, guest houses embody a more intimate, personalized, and locally immersive ethos, appealing to discerning travelers who value authenticity, meaningful connections, and a homely ambiance.

When making accommodation choices, travelers are presented with a rich tapestry of options, each offering a unique blend of amenities, ambiance, and service philosophy. Whether it’s the grandeur of a luxury hotel or the charm of a family-run guest house, the decision ultimately hinges on aligning the lodging experience with individual preferences, travel objectives, and the desire for a memorable and fulfilling stay.

By understanding the defining characteristics of hotels and guest houses, travelers can make informed decisions that resonate with their travel aspirations, ensuring that their chosen accommodation serves as a welcoming and enriching base for their explorations. Whether seeking the cosmopolitan allure of a hotel or the intimate allure of a guest house, the world of accommodations invites travelers to embark on a journey of discovery, comfort, and connection, where each stay becomes an integral part of the travel narrative.

As you plan your next adventure, consider the nuances that differentiate hotels and guest houses, allowing these insights to guide you towards an accommodation choice that complements your travel vision and enriches your journey with unforgettable experiences and cherished memories.

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• Key Differences

Know the Differences & Comparisons

Difference Between Travel and Tourism

While travel is a transition, tourism is possible when one reaches the ultimate destination. We all love going on trips with our families, friends and close ones. In this context, we use the words travel and tourism quite commonly. Tourism is an industry where businesses provide accommodation, transport and other facilities.

In the fundamental sense, a tourist is a person who sees places, but a traveller is someone who goes to places.

The main objective of travelling is movement, whereas the objective of tourism is for leisure.

Content: Travel Vs Tourism

Comparison chart.

• What are Travellers?
• Who are Travel Agents?

What is Travel?

When you travel, you go for a long trip or journey either solo or with a group of family or friends. One can use different modes of transportation like aeroplanes, trains, cars, buses and ships. It covers both domestic as well as international journeys. Travel increases your knowledge about the world, you experience the culture and traditions of that place, and also you learn what place is about.

Travelling can be for long distance, short distance, domestic, abroad, etc. It may include travelling by different ways like air, road, rail and water.

Who is a Traveller?

A traveller is someone who likes to travel light without any tour package that has a fixed schedule. Travellers believe in packing less and exploring more concepts. On travelling, people try to explore the place themselves. For that, they learn more and more about their culture and history. They also eat local cuisine, find out new places and visit their famous destinations. In other words, travellers blend with the locals. Travellers visit multiple destinations during their journey.

Who is a Travel Agent?

Travel Agent has complete information and knowledge of tourism products and services.

Also Read : Difference Between Economy Class and Business Class

What is Tourism?

In simplest terms, tourism means a travel business which covers all facilities of the service industries that cater to tourists. Tourism companies are responsible for ticket booking, visa clearance, organizing tours, accommodation facilities, transport facilities, etc.

Tourism is an industry that deals with preparing packages for tourists. Now you must be thinking – what is included in tourism? So, friends, tourism covers visiting tourist attractions, having cultural experiences, exploring natural wonders and going to new destinations. Shopping, sightseeing, entertainment, dining out at restaurants, attending cultural events, participating in adventure sports, and experiencing local culture, traditions and cuisines all form part of tourism.

Tourism is for pleasure purposes. It involves a to-and-fro trip. Tourism is a general concept in the sense that a large number of people visit places (near or distant).

Impact of Tourism in the Economy

Tourism is one of the important sectors for many economies that generate income from domestic and foreign tourists. Tourists shop a lot, so it is a source of income for the locals. It also contributes to creating jobs in hospitality industries like hotels, entertainment, transportation and restaurants. Not just this, it also increases employment opportunities for locals.

It also boosts economic growth in the country by bringing foreign money to the country, as foreign tourists spend on goods and services. However, the money is mainly utilized for the upgradation of infrastructure. Also, it takes care of the needs and wishes of the tourists.

Who are Tourists?

Any person who is away from their usual place of residence for a certain period but will return home. They participate in leisure activities. Their visit is temporary, i.e. for a short period only.

Types of Tourism

• Domestic Tourism : When people go for holidays, short trips and day trips within their domestic country. For example , a Supporter of a cricket team going to watch cricket held in another city or a family outing.
• Inbound Tourism : It is a form of international tourism wherein people go abroad from their home country. For Example , A group from the USA is visiting the UK for a trip.
• Outbound Tourism : When people travel to visit international countries for leisure or business from their domestic country. For Example , A family from India is going to UAE on holiday.

Also Read : Difference Between Passport and Visa

Key Differences Between Travel and Tourism

• While ‘travel’ means moving from one place to another, there will be a change in the location, weather and overall environment.
• The term ‘travel’ is a very generic one which is used in our day-to-day lives. As against, ‘tourism’ is used by tour companies, and holiday operators often use the word ‘tourism’.
• A traveller spends time with the local population and ethnic groups. He tries to understand their culture, eats local food, learns the local language, etc. In contrast, a tourist generally spends time with tourist groups. He comes to see their culture, eats different cuisines and prefers speaking English.
• Travelling takes place solo or in small groups. At the same time, the tour takes place in large groups.
• Tourism lays emphasis on having a lifetime experience of exploring new places and destinations. Also, in tourism, a person engages in a diverse culture.
• In tourism, a planned itinerary and specific activity is present in a tour package. However, no planned itinerary and specific activity is present in travel.
• When it comes to food, tourists always go to the restaurants where other tourists eat. But travellers are different; they eat where locals eat.
• Tourists walk slowly, spend time in cafes, and click pictures of the places they visit or the things that attract them. As against, a traveller generally do a research on the places they visit and also checks the routes to get there. When they reach their destination, they like to know the history of that place.
• Travelling takes place suddenly without any plan. But in the case of a tour, there are plans for every day, hour and in fact, moment. Furthermore, travellers can make changes to their plans depending on their needs and moods. But in tourism, people have to stick to their schedules, otherwise they miss the same.
• A traveller seeks to learn the regional language so that he can communicate well with the locals to understand their lifestyle, culture, regional history and many more. Conversely, a tourist uses English as a medium of communication.

What is Ecotourism?

Ecotourism is a responsible and sustainable form of tourism. It focuses on the preservation of the environment and, at the same time, allows the visitors to have an immersive experience.

Tourism is a part of travel. However, all the travel is not tourism. Further, while a traveller is engrossed in the culture, a tourist loves to visit tourist spots at any location.

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Hotel Management vs Travel and Tourism Management

Hotel Management vs Travel and Tourism Management - Hotel Management and Travel and Tourism Management are often considered the same but are two different streams under the hospitality course sector. So what is the relationship between hospitality and tourism? What is travel tourism? It is also true that hospitality and tourism go hand in hand. The hospitality industry is the supplier of services for tourism. However, both target a different niche of the hospitality sector in India.

Due to a lack of information and clarity, students are often found in dilemma about whether to choose a Hotel Management course or a Travel and Tourism course. Hotel Management and tourism are one of the most important and potentially rewarding sectors for India providing higher education in the country. The basic difference between hotel management and tourism management is- hotel management is a field that focuses on all aspects of operations including hotels, restaurants, cruise ships, amusement parks, country clubs, and convention centers while tourism management focuses on tourism development, management of the travel industry, tourism marketing, and tourism services. Admission into the top IHMs is granted on the basis of a national-level entrance exam, NCHM JEE. Let us look deeper into the distinction between hotel management vs travel and tourism management. Check Also- New Look to the Hospitality Careers Diploma in Hospitality Management

Hotel Management vs Travel and Tourism Management: Brief Description

Hotel management: Hotel Management is an area of study that covers a wide range of topics concerned with the operational aspects of hoteliers. It is the job of the Hotel Manager to coordinate multiple operational tasks of running a successful hotel. Managing a hotel requires knowledge and skills within a wide variety of fields. This is why hotel management courses after class 12 can be so diverse.

Travel and Tourism Management: The field of travel and tourism primarily deals with taking care of tourists, hospitality management, travel management, tour management etc. Travel and Tourism management professionals may manage the accommodation, travel modes, tour program, and overall stay of such tourists in India. Not only in India, travel and tourism professionals may also perform the above mentioned tasks abroad, where they may take Indian nationals on tours.

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Hotel Management Vs Travel and Tourism Management: Courses

Hotel management courses.

The hotel management course list is expansive, ranging from degree courses to diploma and certification courses. Here are some of the best hotel management courses:

Bachelor of Hotel Management(BHM)

Bachelor of Hotel Management and Catering Technology (BHMCT)

Bachelor of Science in Hospitality and Hotel Administration(Bsc. HHA)

BA (Hons) in Culinary Arts

BA in Hotel Management

Travel and Tourism Management Courses

Candidates looking to pursue their career in the tourism industry need to go through tourism education in India. Herein they will study the various aspects of the travel industry. In the future they can choose to work for travel agencies, government tourism departments, tour operations, immigration and customs services, airlines, hotels, and the list continues. Here is the list of bachelor level tourism courses in India .

BA in Travel and Tourism Management

B.Sc. in Travel and Tourism Management

BBA in Travel and Tourism Management

BA Tourism Studies

BBA in Air Travel Management

BA in Hospitality, Travel and Tourism Management

BBA in Hospitality and Travel Management

Bachelor of Tourism Studies

BA Travel and Tourism

Bachelor of Tourism Administration

B.Com. Travel and Tourism Management

Check Also:-

• BHM vs BBA HM vs BA Tourism which is the best career option after class 12
• Difference between hospitality and hotel management

Hotel Management Vs Travel and Tourism Management - Detailed Comparison

Doesn’t seem like much of a difference, right? Hospitality and tourism do go hand-in-hand, but they are two different branches of study for good reason. Tourism entails the movement of people to places outside their usual environment. Hospitality and hotel entail the comfort and well-being of guests at a variety of events and establishments. Hence it is necessary for candidates to choose wisely before opting for any of these courses. This is so because the selection will be one of the sole criteria which will help you in landing in your dream job.

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Frequently Asked Question (FAQs)

Yes, hotel management and tourism is a good career option for those who have a passion for hospitality, travel and customer service. According to some of the web search results, here are some of the benefits of pursuing a career in hotel management and tourism:

It is a fast-growing and dynamic industry that offers a variety of opportunities in different sectors and locations.

It is a rewarding and satisfying career that allows you to interact with people from different cultures and backgrounds, and provide them with memorable experiences.

It is a creative and flexible career that challenges you to learn new skills and adapt to changing trends and customer demands.

It is a competitive and lucrative career that offers attractive salaries, incentives, and perks.

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Explore career options (by industry).

• Food and Beverage
• Hospitality

Food Scientist

A career as a food scientist requires working full-time in the laboratory. He or she analyses data, works on computer programmes, and monitors the processors involved in food production. He or she examines raw materials and surroundings to detect problems. A food scientist is employed in research universities, government agencies, departments, and private entities such as food production facilities in order to do research work in terms of studying food production, storage, and transportation facilities. 

Food Inspector

A career as a food inspector comes with the responsibility to ensure the food is healthy for human consumption. A food inspector inspects the food processing entities, manufacturing companies, restaurants, and dairy farms to collect samples for investigating the quality of food ingredients and preservatives being used in the food product to be sold in the market. Continue reading to learn everything you need to know about how to become a food inspector.

Food Engineer

A Food Engineer is a professional who is responsible for processing, packaging, and improving food products. He or she either works in the agricultural or food processing industry holding the responsibility of ensuring higher quality of food products including safety, supply, nutrition, and value. 

Food Technologist

Food technologists are responsible for developing healthy and safe food. They ensure the food being produced is hygienic and tastes the finished product. A Food technologist's career requires working in product development and with food product suppliers. This study is a blend of principles of management, science, and marketing to produce or develop quality and hygienic food. 

Family Social Worker

In a career as family social worker, an individual help those people who grow up in dysfunctional families and suffer from mild to extreme dysfunction. Some people are able to overcome the obstacles that childhood brought them and have a positive impact on the future. This negative behavior brings great pressure on family members. Sometimes they need help to learn how to deal with certain family situations or problems faced on a personal level. Individuals who opt for a career as family social worker can help restore harmony by providing services to families in crisis.

Cooking careers come up with great opportunities as there is huge job growth in the hospitality industry. A chef's workplace includes hotels, casinos, resorts, restaurants and all those places where people dine and lodge. Hospitals, schools, corporate facilities and municipal cafeterias also require the services of chefs for their customers such as patients, students, and employees. 

Linguistic meaning is related to language or Linguistics which is the study of languages. A career as a linguistic meaning, a profession that is based on the scientific study of language, and it's a very broad field with many specialities. Famous linguists work in academia, researching and teaching different areas of language, such as phonetics (sounds), syntax (word order) and semantics (meaning). 

Other researchers focus on specialities like computational linguistics, which seeks to better match human and computer language capacities, or applied linguistics, which is concerned with improving language education. Still, others work as language experts for the government, advertising companies, dictionary publishers and various other private enterprises. Some might work from home as freelance linguists. Philologist, phonologist, and dialectician are some of Linguist synonym. Linguists can study French , German , Italian . 

Event Manager

The roles of event manager can vary depending on the company and industry he or she works in. Generally, in a career as an event manager, an individual is responsible for planning, organising, managing, and coordinating various types of events. Also, he or she coordinates meetings with clients to determine details about events. The application of the event manager career path to the creation and development of large-scale events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions is known as event management. 

Travel Agent

To become a travel agent one does not require a degree. One can master the skills and gather knowledge about the travel industry and become a travel agent. Individuals who opt for a career as a travel agent are involved in planning trips for their clients in their day-to-day life. Travel agents stay updated about the hospitality and travel industry. The agents generally receive 10-15 per cent commissions from accommodations, transport companies, and on the attraction of coordination for transport bookings. 

It saves time to book a hotel or plan and make arrangements for a trip through a travel agent. Those interested in pursuing a career as a travel agent should study various travel agent courses, such as travel and tourism or hospitality and travel . They stay aware of the schedules of airlines, fare prices and charges on hotel bookings. Individuals in travel agent careers make travel arrangements as per the client's requirements and budget.

Food Stylist

A food stylist is a culinary art specialist who is responsible for making the food look arranged in a presentable way decked up with accessories for a close shot. He or she works with chefs, photographers and editors.

Are you searching for a bartender job description? Individuals who opt for a career as a bartender are hospitality professionals who work at bars. He or she is responsible for mixing and serving drinks to customers. Students can pursue an M.H.M.C.T. (Master of Hotel Management and Catering Technology) Course to opt for a bartender career in India. A bartender is proficient in creating alcoholic and non-alcoholic beverages as per the preference of customers. 

Catering Manager

Do you know who is a catering manager? You must have attended events, parties and other functions where you have been served delicious food. In larger organisations, catering managers have managerial and supervisory roles to administer various catering functions and outlets. 

Station Master

Travel journalist.

The career of a travel journalist is full of passion, excitement and responsibility. Journalism as a career could be challenging at times, but if you're someone who has been genuinely enthusiastic about all this, then it is the best decision for you. Travel journalism jobs are all about insightful, artfully written, informative narratives designed to cover the travel industry. Travel Journalist is someone who explores, gathers and presents information as a news article.

Travel Planner

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Classification of Hotel – The Only Guide you Need to Read

Hotels are classified based on several factors such as size, target market, location, available facilities, the level and type of service, affiliation, and ownership. Apart from these parameters, hotels can also be rated according to the Crown, Star, or Diamond system, which depend on their geographic location. These classifications help visitors and guests to have an overview of a hotel even before visiting the property in person. As a result, classification plays an essential intermediary role in facilitating trade and trust between the property and the customer.

Hotels obtain diamond ratings to enable identify the level and standard of services without having to visit the property. Consequently, trust develops between people, which is vital in facilitating trade. On the other hand, the categorization of hotels ranges from the lowest to the highest on a scale of 1-5. In this regard, this tutorial discusses the classification of hotels in the following sections, based on the parameters mentioned above.

Classification of Hotels – Types, Features & Characteristics

1. Classification Based on Size

Using the size parameter, hotels can be classified into;

• Small Hotels. These are hotels whose number of guest rooms does not exceed 25.
• Medium Hotels. They include hotels with the number of guest rooms ranging between 26 and 100.
• Large Hotels. These are hotels whose number of guest rooms ranges between 101 and 300.
• Very large Hotels. These are hotels with more than 300 guest rooms.

2. Classification Based on Star

This categorization rates hotels on a scale of 1-5, as listed below;

• 1 Star Hotels. These include all the smaller hotels under the management of a proprietor. 1 Star hotels are generally characterized by a personal atmosphere and are often located within the vicinity of affordable attraction sites or a major intersection with convenient transportation. These hotels have basic but clean furnishings, and most of them may lack an on-site restaurant, though they are generally within reach by walking. 1 Star hotels need to have 10 lettable bedrooms or more, 25% of which should be equipped with an attached bathroom. Every 4 of the remaining rooms should share a bathroom. Moreover, 25% of the bathrooms should be equipped with Western WCs. The reception counter should have a telephone for use by the guests.
• 2 Star Hotels. These hotels should be developed in a suitable locality with beautiful environs. They need to have a reception counter that has a telephone for use by the guests. Furthermore, all the private and public rooms should be equipped with air conditioning facilities and support quality. 2 Star hotels need to hire experienced, efficient and courteous staff that is always in presentable, clean uniforms. They should have a minimum of 10 lettable rooms, of which 75% need to have attached bathrooms fitted with showers. Also, a minimum of 25% of the rooms needs to be equipped with air conditioning facilities. Each guest room should have telephone services, as well as a radio or background music, and they need to be furnished with curtains, carpets, and high-standard luxurious furniture.
• 3 Star Hotels. They have spacious accommodation, decorated lobbies, and efficient staff. These hotels are generally located in business areas with high-standard environs. 3-star hotels are equipped with furnished dining rooms, with a minimum of 20 lettable rooms, all attached with bathrooms that offer long baths. Also, at least half the number of the rooms need to have air conditioning facilities, as well as furnished, high-standard furniture, carpets, and curtains. The hotels have a reception, information, finance counter, and conference facilities, all attended by qualified, highly trained, and experienced personnel. Laundry serviced are provided, together with high-end housekeeping services, and each guest room should have telephone services, radio, or background music.
• 4 Star Hotels. These hotels are found in areas with distinct architectural features and high-standard immediate environs. The hotels have a reception, information, finance counter, and conference facilities, all attended by qualified, highly trained, and experienced personnel. The hotels need to have a minimum of 25 lettable rooms, all attached with bathrooms that offer long baths. 4 Star hotels have a separate special restaurant designed with dancing facilities. Also, each guest room should have telephone services, radio, or background music.
• 5 Star Hotels. These hotels are found in areas with distinct architectural features and high-standard immediate environs. The hotels have a reception, information and finance counter, as well as conference facilities all attended by qualified, highly trained and experienced personnel. The hotels need to have a minimum of 25 lettable rooms, all attached with bathrooms that offer long baths. Moreover, laundry serviced are provided, together with high-end housekeeping services, and each guest room should have telephone services, radio, or background music. The swimming pool should be available and ample parking space.

How a Hotel Earns a Five-Diamond Award

There are 5 simple steps a hotel has to achieve in order to earn the Five-Diamond award. These steps are discussed in the following section;

• Step 1. The first step involves talent selection, in which employees are hired on the basis of how their natural characteristics align with the job requirements and daily commitments. For instance, if the position to be filled is that of a front desk attendant, a person to be hired should be the one who smiles naturally quite often, is easily approachable to everyone.
• Step 2. This step involves taking the new employees through a thorough orientation program before they are assigned their respective roles. The orientation could take several days or weeks and involves classroom training regarding the values of the company, such as service values, credo, and standards. There is also technical classroom training, in which the company values are put into application, such as engaging different guests in enticing conversations, directing them to various locations, and developing meaningful relationships. On the third day of the orientation, employees are introduced to their personal trainers for a session lasting 20 days, ensuring they comprehensively understand their roles. Employees are then certified by their personal trainers once they successfully completed their training, or they are failed if they do not exceed the trainers’ expectations.
• Step 3. After working with personal trainers for 21 successive days, employees embark on classroom discussions about what has been learned regarding their job. They must understand as well as uphold the philosophy of the company and, if need be, seek additional training. Moreover, employees need to provide feedback to the company’s general manager based on their likes and dislike concerning their job. From there, the company’s general manager shares the information from the employees with senior executives to make environmental adjustments or provide additional assistance and training where necessary.
• Step 4. Employees are normally taken through line-up sessions on a daily basis. On one of such sessions, the managers of each department in the company convene a meeting that lasts 15 minutes in order to assess and review the company standards. Additionally, the managers highlight one of the various service values and use it to reinforce further whatever has been taught during the orientation. Comments from guests are also reviewed, and there is a storytelling session to help pinpoint how the company’s service values can be integrated into real-life situations.
• Step 5. The last step involves employee recognition, which is given in situations where employees are cited doing the right thing, and the recognition is meant to encourage them.

This simple yet effective process is what determines whether a hotel receives a Five-Diamond award or not. The process is aimed at ensuring that employees are knowledgeable regarding their new responsibilities, are polite, and can provide the requirements of the guests visiting the company. Moreover, employees should be good at anticipating the needs of the guests by performing or offering additional services in each interaction, and these services need to be seamless, quick, and unobtrusive.

3. Classification based on Location and Clientele

Based on location, hotels can be categorized into;

• Downtown Hotels. They are usually within or close to a city’s business center, public offices, shopping areas, and theatres. In other words, these hotels are within the city’s commercial hub, have high room rates, and most of their customers are business clientele. They are designed to cater to the leisure or business needs of traveling public figures. Among these types of hotels include luxury, business, mid-scale, economy, suites, or residentials, all of which provide a wide array of services, as well as high-class accommodation facilities. The luxury hotels take the lead in providing the most enticing décor, concierge floors, butler service, secretarial services, as well as the latest technology or Wi-Fi connection in all the guest rooms. Moreover, other unmatched services include computer and fax machine services, ticket office, car rental, beauty salons, airline office, health spas, as well as on-call or on-duty nurse or doctor services. In general, downtown or city center hotels have exquisite restaurants, lounges, coffee shops, conventions, conference rooms, ballrooms, and fascinating night spots. Examples of these hotels include the Drake Hotel found in Chicago, Ramada Hotel in New York City, Days Inn Hotels, and the Embassy Suites.
• Sub-urban Hotels. These are hotels built closer to the city’s outskirts, with similar facilities as those in downtown hotels. Sub-urban hotels are preferred by people who do not want to stay within the city center. Since the room rates in these hotels are moderate, they attract budget travelers.
• Resort Hotels. They are located in tourist destinations, such as sea beaches, hill stations, and the countryside, and are characterized by a natural, calm ambiance. The room rates of resort hotels may vary based on the services offered. Most of the activities associated with resort hotels are leisure activities, including golf, as well as winter and summer sports. Destination resorts provide peculiar appeal to group and leisure travelers and are usually designed to be self-sufficient and all-encompassing. As a result, the guests and visitors will not have to look for entertainment, relaxation, recreation, or meetings outside the property. The people that visit resort hotels are driven by the search for a good summer and winter climate in order to find relaxation and engage themselves in various recreational activities. Most of the resort hotels are located in remote areas, and many host guests, most of whom are considered “captured clientele,” spend days in these properties. This poses challenges to the resort managers, apart from the common seasonality problem, where resorts may not be operational for the whole year, while others go through periods characterized by low occupancy. These challenges influence the attraction, training as well as retention of competent staff.

Another pressing challenge arises when many guests have to travel long distances in order to reach the resort hotels. As a result, they end up staying longer at the resort hotels than at the transient hotels, posing a challenge in quality service provision. The meals and beverage manager is forced to ensure that quality and varied menus are served attractively and attentively. This is achieved when the resort hotels decide to use cyclical menus that are served repeatedly every 14 to 21 days.

• Airport Hotels. These hotels are developed near airports to offer commercial services and are patronized by stopover passengers. They usually receive many travelers that depart and arrive in the world’s major airports. These guests are a wide variety of leisure, group, and business travelers. Passengers that happen to be late or early for their flights book and spent time at the airport hotels, while others can rest as they wait to connect their flights. Most airport hotels have between 200 and 600 guest rooms with full service. The restaurant hours and room services are sometimes extended or offered for the whole 24 hours to meet all the needs of people with feelings of being in different and unfamiliar time zones.

Airport hotels are increasingly becoming the best choice for many business travelers because they offer and guarantee cost-effective and convenient transportation between their various destinations within the city and the airport. Hence, the hotels can be a good bargain for travelers since they provide free or inexpensive transportation services from the airport to the hotel and back.

• Motels: The term is a combination of ‘moto’ and ‘hotel.’ Motels are usually located along highways to offer modest lodging services. They offer accommodations, meals, parking space, garage facilities, and vehicle refueling services to highway travelers. You will find motels clustered close to freeways in the outskirts of major cities and towns, and most of them are currently being constructed in modules, with about 11 employees serving 100 rooms. The prices of the guest rooms are generally low, perhaps because the land acquisition, construction, as well as operating costs are reasonably down.
• Floatels : These are lodging properties designed to float on the water surface and can be constructed atop semi-submersible platforms or rats. They include houseboats and cruise liners and offer luxurious accommodation, as well as food and drinks to their guests.
• Rotels: These are hotels designed to rotate on wheels. Some of them may be equipped with air conditioning facilities and be attached to well-furnished bars and restaurants.
• Commercial or Business Hotels. These hotels are generally found within the commercial hub of a city to offer high-end services to business travelers. These services include fast-speed internet connection, drafting, photocopying and fax services, typing, complimentary newspapers, cable television, morning coffee, as well as access to movies and channeled music.
• Transient Hotels. These are hotels that provide services to en-route travelers. They are developed close to airports, seaports, and railway stations, operating around the clock to offer room and commercial services to transient travelers. Being 5-star hotels, these hotels target business clientele, airline personnel, and passengers whose flights have been canceled.
• Boutique Hotels. They are small and costly hotels that mainly target the elite class. Each room in these hotels has a unique personality, and the decoration style of each restaurant carries a theme of the menu, the food served, and the staff uniform. Boutique hotels provide a lodging experience different from the offered by mid-range and large hotels. Moreover, they have unique architecture, décor, size, and style qualities that make these hotels stylish, hip, relaxed and luxurious. By 2012, approximately 700 boutique hotels were in existence in the USA, and over 2,500 worldwide. Boutique hotels are smaller in size compared to other chain hotels, with between 25 and 125 guest rooms. Notable examples of boutique hotels include Kimpton Hotels, Kessler Collection, Rosewood, and Joie de Vivre Hotels.
• Residential Hotels. These are hotels meant to provide accommodation services to long-staying customers. Guests can stay for up to 2 years in these hotels, enjoying the modest services offered.
• Suite Hotels. They provide high-end personalized services, and their guest rooms are partitioned into living areas, kitchenettes equipped with microwaves and refrigerators, bedrooms with attached bathrooms, and dance floors. The hotel facilities are customized to include guest stationery, valet services, and fast-speed internet connectivity. They are patronized by tourists and affluent people that are after luxury.
• Bed and Breakfast Hotels. They include lodging establishments operated in the residence of large families. These hotels consist of houses with several rooms used to provide overnight services and commercial buildings having between 20 and 30 guest rooms. The services are provided by the hotel owner who stays on the premises or in its neighborhood. The services provided by the host are usually memorable in order to attract more guests. The host further provides the guests with restaurants, directions, and suggestions regarding local entertainment and sightseeing. Currently, many bed and breakfast hotels are in existence, and their rates range between $30 and $300 for a single night. The number of bed and breakfast hotels in the USA is estimated to be around 25,000, and this rapid is tethered around a set of certain factors. For instance, many business travelers find it hectic to partake of the process involving checking in out of various commercial hotels. Also, the escalation of prices in many transient hotels leaves the travelers with bed and breakfast hotels as the only affordable option. Another reason for the popularity of bed and breakfast hotels is that leisure travelers are usually after a large and spacious formal hotel that can accommodate them and their friends. The bed and breakfast hotels are fancied because they provide an atmosphere that is home-like at reasonable prices. The décor in these hotels varies depending on the hotel’s geographic location and the owner’s unique taste. Although the hotel owner is responsible for ensuring the provision of the necessary labor, they may employ part-time or full-time help.
• Casino Hotels. They are primarily meant to offer gambling facilities, attracting their clientele through gambling promotions, extravagant shows, and charter flight services to clients. This industry is gaining momentum at a faster rate, and its impact is being seen in how it is quickly reshaping the USA’s economy as an entertainment industry. This is because the recreation and entertainment sectors are vital drivers of economic growth by boosting consumer spending, resulting in the industry’s tremendous prosperity. In the casino industry, gaming is among the rapidly-growing entertainment sectors.

Apart from gaming, there are dining cuisines, dance clubs, health spas, and dazzling shows. Casino hotels are equipped with high-standard gambling services, special restaurants, and bars operating 24 hours. The guest rooms of these hotels are equipped with Wi-Fi connectivity, workspaces, computers, photocopying and fax machines, travel bureaus, business centers, and room service. Furthermore, larger and more spacious casinos attract conventions, which is a highly lucrative business.

• Conference Centers. They are designed to provide services to conference delegations by availing rooms, conference halls, meals and drinks, flip charts, whiteboards, as well as overhead projectors together with screens, public address systems, and computers. These hotels are designed to provide facilities that meet the needs of various groups that attend and hold conventions and are an attraction for leisure travelers. In their service provision, conference hotels abide by the guidelines set forth by the International Association of Conference Centers, IACC. On the other hand, convention hotels have at least 300 guest rooms, minimum meeting space of 20,000 square feet, as well as vast areas for accommodating hundreds of guests. Moreover, numerous banquet areas are all around and within the convention hotel complexes.

Convention hotels are designed with concierge floors to meet the needs of individual guests. The services offered at these hotels include 24-hour room service, laundry services within the rooms, travel desks, business centers, as well as shuttles for transportation to and from the airport.

• Green Hotels. These are properties that are environmentally-friendly, developed, and managed with the aim to institute water and energy-saving programs, as well as reducing solid waste.

4. Classification Based on Ownership

Under this classification, we have the following categories of hotels;

• Independent Hotels. These are hotels run on an ownership basis without any contract or affiliation with other properties or ties with other hotels regarding procedures, policy, and financial obligation. These hotels do not need to uphold a certain image and are not required or obligated to maintain any targets.
• They are hotels that develop from one central hotel, usually spreading to other cities and regions but providing the same services. The administration manages several hotels in different areas. Chains operate under management contracts, franchises, or referral groups.
• Management Contracts. These are contracts between property owners and hotel operators, in which operators are employed and assigned full responsibility to operate and manage the hotel.
• Franchise: This is a mandate from a company given to an individual or another company to sell products and services for some time, using its trademark as per the guidelines laid down. The authorizing company is a chain member and makes use of the brand image, goodwill, and name at a particular fee.
• Referral Groups. They comprise independent hotels amalgamated for a common purpose, with adequate consistency in quality service provision for customer satisfaction.
• Condominiums: These are hotels purchased and owned by guests in the form of second homes. Single owners share the hotels and informing the management when they are to occupy the property. When the management decides to rent out a unit of the property, the owner gets the revenue.

5. Classification Based on Services

• World Class Services Hotels. These hotels are also called luxury or upmarket hotels and mainly target the affluent. They provide high-end, personalized services with a keen emphasis on class and excellence. Luxury hotels offer exquisite décor, upscale lounge and restaurants, opulent rooms, concierge services, and ample facilities. Moreover, these hotels have designer swimming pools, tennis courts, golf courses, shopping arcades, health spas, beauty salons, as well as sauna and Jacuzzi.
• Mid-Range Service Hotels. They come after the Upmarket hotels, offering modest services to clients, most of whom are travelers. These hotels offer room services, as well as 24-hour railway or airport commute services. Most Mid-Range hotels have between 150 and 300 guest rooms.
• Budget Hotels. These hotels focus on providing services at meetings and have inexpensive, clean, and comfortable rooms. They are patronized by budget-concerned travelers and families. Also known ass economy hotels, they are increasingly becoming popular, especially within the last two decades. They offer clean, well-furnished, and moderately priced rooms. Notable examples of this economy hotels include Hampton Inn, Holiday Inn Express, Fairfield Inn, Baymont Inn, Wingate, County Inn, and Super 8. Budget hotels do not provide restaurant services, meals, and beverages but serve their guests a luxurious continental breakfast. This explains why these hotels rose to fame due to their focus on bed selling rather than meetings or meals. As a result, they successfully managed to offer their services at rates 30% lower than mid-priced hotels. Generally, budget hotels have undergone significant growth to represent 15% of the total number of hotel rooms.

6. Classification Based on Staying Duration

• Commercial Hotels. People can only stay in these hotels for a few days or a week.
• Transient Hotels. These are hotels in which most of the guests (75%) are en-route residents who stop to spend a short period at the hotel before proceeding with their journey.
• Semi-resident Hotels. They are hotels that accommodate people staying for some weeks or months before moving to another location.
• Apartment or Residential Hotels. These hotels are apartments offering a dining room, meal service, and maid service. They can be luxurious or moderately priced, and their rooms are usually sold on a yearly or monthly basis. Residential Hotels have operational restaurants, telephone services, as well as valet and laundry services.
• Extended-Stay Hotels. They are lodging-like hotels with features that provide home-like amenities. They offer discounts of about 7 days for extended stays and have laundry facilities, as well as guest rooms complete with kitchens. These hotels are developed to cater to those guests that decide to stay for a certain period. However, they also receive the guests that intend to stay for shorter periods their there is sufficient space. The long-staying guests are attracted by the cut in room prices based on the time they spend at the hotel. Many of the guests arriving at these hotels are relocating families, businesses, as well as professional or technical guests. These lodging brands range from three-bedroomed apartments to guest rooms and studios. The guests arriving at these hotels can stay for a period ranging between one week and 6 months. The guest rooms are well-furnished with linen and have stocked kitchens. Moreover, there are housekeeping services that are offered on either a weekly or daily basis. On top of these, visitors may get the opportunity to use and enjoy swimming pools, tennis courts, fitness centers, as well as limited meals and drinks.

Extended – stay hotels provide nearly 25% more room at the same fee as other regular hotels within a similar price range. This additional space may be in the form of a kitchen or lounge. Some examples of extended-stay hotels include Dense Inns, Embassy Suites, Guest Quarters, Fairfield Suites, and Homewood Suites.

7. Alternative Accommodation

The alternative hotel classification gives rise to the following types of accommodation opportunities;

• Boarding Houses. Also known as lodges, boarding houses are located far from the city center. Lodges are self-sufficient modest hotels offering standard facilities, including meals and beverages and comfortable rooms. They are meant to provide meals and accommodation for a certain period.
• Youth Hostels. They are established to provide accommodation for the youth that travel in search of education, recreation or adventure, and cannot afford the highly-priced hotels. These establishments mainly provide inexpensive accommodation, a cafeteria, and common bathing facilities.
• Camping Grounds. They are located in open areas within cities to provide parking space, water, toilets, and electricity. They are regulated by municipalities to ensure they meet the set regulations concerning service quality and cost.
• Railway or Airport Retiring Rooms. They are established to offer convenience to transit travelers, usually located at international and domestic airports, as well as major railway stations. They are inexpensive and are equipped with air conditioning facilities.
• Paying Guest Accommodation. This is a non-institutional accommodation offered by households in various locations. It is lately gaining popularity in big metropolitan cities, especially among employed youth coming in from other towns, as well as outstation students.

The Lodging Industry

Hotels can be categorized using several parameters, and they also have more than one affiliation. Some of the methods used to classify hotels include the Smith Travel Research system, the American Automobile Association (AAA) 5-Diamond award, and the Forbes Travel Guide 5-Star rating. The Smith Travel Research approach categorizes hotels using the parameters of luxury, upscale, upper-upscale, midscale, upper midscale, as well as economy.

Hotel Affiliations

Hotels may have more than a single affiliation, such as chains, operations, parent companies, management companies, asset management companies, owners, and marketing groups. In this case, a hotel becomes affiliated with a certain brand when it belongs to a particular chain. Statistics reveal that 22 chains were already in existence in the USA by 2013, having 50,000 additional rooms. Also, there were 24 chains around the world, with more than 75,000 guest rooms. Most top-rated parent companies often have various chains, such as Hilton Worldwide, Marriott International, and Wyndham Worldwide.

Regarding big chains, each hotel classification usually has a different hotel. Parent companies may low, middle and high-end chains, or they may choose to focus on a single area. For instance, the Waldorf-Astoria and Conrad brands are both owned by Hilton Worldwide and are considered the luxury hotels of the company. Moreover, Hilton and Embassy Suites brands are upper upscale, Homewood Suites and Hilton Garden Inn are upscale, while Doubletree Club and Hampton Inn are considered upper midscale. The midscale hotel classification results in hotels such as the Ramada and Howard Johnson brands, which are owned by Wyndham Worldwide, the Sleep Inns or Quality Inns brands, owned by Choice Hotels International. Examples of economy hotels are Super 8 or Days Inn brands, owned by Wyndham Worldwide, and Rodeway Inn or Econo-Lodge brands, owned by Choice Hotels International. Hotel classification can also result in categories such as corporate, independent, or franchise hotels. In this case, corporate hotels are managed or owned by parent companies, franchises are run by third parties, in which parent companies are entitled to certain franchise fees. On the other hand, independent hotels have no affiliations with chains or parent companies. Hotels may further have affiliations with management companies. Moreover, they may have affiliations with marketing groups and memberships. Such affiliations result in various benefits, including reservation services and marketing assistance.

Another classification of hotels is the quasi-chains, which have emerged recently as integrations of chain and independent hotel marketing groups. Most quasi-chains are developed to merge independent hotels with parent companies. This would enable independent hotels to enjoy the many benefits that come with being under a parent company, such as marketing, purchasing, and reservations. Among the latest quasi-chains to emerge are Autograph Collection, created by Marriott, Starwood’s Luxury Collection, Ascend, created by Choice Hotels, and Zilara.

Hotel Classification Based on the AAA and Forbes Systems

The AAA classification system descriptively evaluates hotels it rates through offering additional services in each interaction. The services rendered must be seamless, quick, and unobtrusive. In this case;

• 1-Diamond properties are characterized by a roadside appeal rated as simple and also have fundamental lodging needs.
• 2-Diamond properties have a roadside appeal said to be average, as well as some landscaping and interior décor enhancement.
• 3-Diamond properties have a level of sophistication reflected in comfort and high-quality services.
• 4-Diamond properties are characterized by a roadside appeal considered to be excellent and satisfactory service provision to customers.
• 5-Diamond properties provide the highest quality services and sophistication.

The same classification technique used by the AAA system is employed by Forbes Travel Guide, resulting in the following hotel categories;

• Five-Star properties comprise hotels providing unforgettable experiences through flawless and high-class services, accompanied by the finest amenities. These hotels have intuitive, passionate, and engaging staff that are perfect at beating customer expectations in service delivery.
• Four-Star Hotels provide distinctive, inviting, and exciting elements that are also enjoyable. There is a keen emphasis on detail in concept design and product quality.
• Recommended hotels have enhanced amenities guaranteeing customers a formidable sense of location through style and function.

Another hotel classification approach is based on parameters such as geography, price, location, and services provided. The criteria used by the United Nations World Tourism Organization (UNWTO) classifies hotels geographically either as world, continent, subcontinent, country, market, or submarket. However, hotel managers or owners must know and understand the type of market they operate since hotel performance is evaluated against market properties. Hotels can also be categorized under submarkets or tracts.

The Smith Travel Research is a popular system employed in classifying hotels using a 7-scale categorization, 6 chain hotels, and 1 independent hotel categories. Moreover, hotels are classified based on their location, benefits, and features.

Bottom Line

Different hotel classification methods have been discussed in this article for the benefit of the travelers seeking adventure, leisure, or business interactions in new environments.

The classification is based on several factors such as size, target market, location, available facilities, the level and type of service, affiliation, and ownership. Moreover, hotels can also be rated according to the Crown, Star, or Diamond system, which depend on their geographic location. These classifications help visitors and guests to have an overview of a hotel even before visiting the property in person. As a result, classification plays an essential intermediary role in facilitating trade and trust between the property and the customer.

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Six trends shaping new business models in tourism and hospitality

As destinations and source markets have changed, tourism and hospitality companies have evolved too. Six key trends have shaped business models in this sector over the past decade.

About the authors

This article is a collaborative effort by Caroline Tufft , Margaux Constantin , Matteo Pacca , and Ryan Mann , with Ivan Gladstone and Jasperina de Vries, representing views from McKinsey’s Travel, Logistics & Infrastructure practice.

In accommodation, asset-light models like franchising and management have proliferated, though luxury and small-scale brands are opting out. Consolidation has driven economies of scale. Hotels are looking to reclaim their relationship with guests, and almost two decades in, home sharing is charting its own course.

In the experiences space, reinvention is the name of the game. Cruises and theme parks have both focused on attracting new demographics while fine-tuning their revenue management strategies. Experiences remains a highly fragmented, legacy sector, creating massive opportunity for those able to crack the code on aggregation.

By considering the six trends, tourism and hospitality companies can gain insights on business practices for today—and on areas of future opportunity.

Accommodation: New models and value propositions

Large hotel brands have increasingly turned away from hotel ownership, scaling their business through franchising and management instead. The move is paying off. We find there is a 0.84 correlation between a hotel company’s share of franchised properties and its net profit margin.

Not all of hospitality is embracing asset-light model, however. Luxury hotel chains have resisted the trend, largely retaining in-house ownership to control standards. And smaller brands may find that they cannot reach the economies of scale that make the math of a franchise business work—focusing instead on creating distinctive experiences on a smaller scale.

Consolidation set the stage for the past decade. Several hotel brands quickly grew their foothold in key geographies and customer segments through strategic acquisitions, achieving economies of scale along the way.

As major hotels take a breather from a series of substantial acquisitions, further mergers between large hotel brands seem unlikely. However, tuck in acquisitions to target key growth demographics, like the luxury and youth categories, are likely to continue.

Another trend on the horizon is direct booking. Long reliant on online travel agencies, hotels are looking to reclaim their relationships with customers—both to cut down on intermediary booking fees and to learn more about their guests. Hotels are encouraging direct bookings through a variety of levers, ranging from best-rate guarantees to higher reward-earnings rates and improved mobile applications. 1 For example, Hyatt offers a best-rate guarantee for booking on hyatt.com and Marriott International is growing direct bookings. For more, see “Marriott sees record direct bookings at its hotels,” Skift, May 4, 2022.

Home sharing is here to stay. The segment has grown from 10 to 14 percent of booking value between 2017 and 2023, experiencing ups and downs in profitability along the way.

Recently, home sharing has positioned itself as more than a stand-in for traditional hotels. Airbnb’s recent advertising campaign “Get an Airbnb” leaned into the differences of home sharing from other hospitality offerings, emphasizing the space and privacy that renting a house can offer. 1 Samantha Shankman, “‘Get an Airbnb’ campaign challenges hotels,” Skift, August 30, 2023.

Home-sharing companies have also become a key distribution channel for smaller hotels, as they can offer more control over inventory and lower fees than other channels. In 2019, Airbnb reported a 152 percent increase in the number of rooms available for booking through its platform in boutique hotels, bed and breakfasts, and resorts. 2 “More hotels are using Airbnb,” Airbnb news release, January 16, 2019.

Experience providers: New segments and revenue streams

Cruises may only account for 2 percent of the overall travel and tourism market, but they have achieved 6 percent yearly revenue growth in the past decade. 1 McKinsey analysis of publicly listed tourism and hospitality companies’ Form 10-Ks. Attracting new travelers and providing new experiences have been key growth strategies.

Luxury hotels are capturing the new-to-cruising segment with the launch of yacht brands, purposefully positioned as a distinct experience from traditional cruises. Meanwhile, millennials are challenging stereotypes about cruising: of all cruise passengers, they are the demographic most likely to say they plan to cruise again (88 percent). 2 State of the cruise industry 2023: September 2023 update, CLIA, September 2023.

In parallel, cruises have fine-tuned their profitability through economies of scale and new revenue streams. Megaships have become the new normal, as ships with over 3,000 berths have grown from 27 to 47 percent of the global cruise fleet since 2015. Ancillary purchases such as onshore excursions and onboard casinos have also become a major source of growth, now accounting for 30 percent of revenue on average. 3 Calculated using the weighted average based on 2023 Form 10-Ks statements of publicly listed cruise companies.

Theme park attendance has grown 3 percent a year over the past decade, as theme park providers capitalize on new demographics and refine their revenue management strategies. 1 Global attraction attendance report , joint report from AECOM and Themed Entertainment Association, 2019.

Two new groups of visitors in particular are powering growth. First, the Asia–Pacific region accounted for much of the growth in theme park attendance in the past decade: of the total number of new visitors between 2013 and 2018, 57 percent were from Asia. Second, millennials are heading to parks in greater numbers, and not just for their children. A similar proportion of millennial parents (78%) and millennial nonparents (75%) say they are interested in going to a theme park. 2 Morning Consult survey, 2,201 participants, June 14–19, 2018.

To increase value from growing attendance, theme parks have become increasingly sophisticated in the field of revenue management. Demand-based pricing, tiered annual passes, and skip-the-line fees are all poised to go from pioneering to widespread practices.

Experiences are increasingly important to travelers, but the segment remains a highly fragmented space. Operators of activities ranging from walking tours to snorkeling outings tend to be small businesses with a limited digital presence.

This has created an opportunity for tech-forward companies to help travelers discover and book experiences. Destination marketing organizations have long played a role in this. For instance, VisitScotland helps visitors discover interesting activities like attending Harry Potter filming locations and whiskey tastings.

Several private companies that offer online discovery and booking platforms for travel activities, like Viator, GetYourGuide, and Klook, have achieved considerable growth in the US, European, and Asian markets. 1 Yeoh Siew Hoon, “GetYourGuide gets into pole position to win in $250b experiences market,” WIT, September 20, 2023. GetYourGuide grew its revenue fourfold between 2022 and 2023, Viator revenue was up 49 percent for the same time period, and Klook reported twice as many new customers in 2023 as in 2019. 2 “Klook completes US$210 million funding, embarks on a new era of profitable growth,” Klook news release, December 6, 2023; Mitra Sorrells, “With speculation of a sale in the air, Tripadvisor reports record revenue driven—again—by Viator,“ Phocus Wire, February 14, 2024.

Looking forward: Strategies to stay ahead of the curve

Where does this leave tourism and hospitality companies? Companies in any given sector tend to follow a power law curve : a small share of companies account for an outsize portion of both profits and losses. The tourism and hospitality sector is no different.

Over the past decade, publicly listed accommodation and experience providers grew revenue at 3 percent and 4 percent, respectively, roughly in line with global GDP growth. Accommodation providers increased their profits by five percentage points, while experience providers remained at an 18 percent average profit margin.

As stakeholders gear up for the next decade, there are things that businesses across the sector can do to sustain their hard-won growth—and profits. Moving forward, three strategies in particular can help tourism and hospitality companies stay on the leading edge of innovation.

Unbundle offerings

Hotel and experience providers can take a page from the airline playbook by unbundling rates and letting consumers pay for the exact experience they want. For example, at the time of booking, hotels can present guests with an individually priced bundle for a room on a higher floor, including breakfast and free parking—features that the guest’s past behavior suggests they would particularly value. Ensuring that guests can find their ideal room can lead both to increased revenue and increased satisfaction. A major hotel brand reported that guests chose to spend an additional $22 per night, on average, to customize their hotel room to their liking. 1 “IHG Hotels & Resorts revolutionizes booking experience through next-gen cloud solutions,” InterContinental Hotels news release, September 12, 2023.

Cross-sell exclusive experiences

For accommodation and transportation companies, partnering with experience providers to cross-sell a full journey provides an opportunity to tap into a growing area of traveler spending—and a chance to deepen the relationship with customers as a vacation creator. For example, airlines can partner with museums to offer discounted rates if booked at the time of the flight, or hotels can partner with a historical site nearby to offer early-hours admission. For uptake rates to become significant, the partnership needs to add value beyond mere cross-selling. Offering features like insurance or an option to buy now and pay later is one way to add value; creating a distinctive experience like a combined train and historic hotel journey is another.

Embrace a data-powered strategy

Tourism and hospitality entities individually hold a treasure trove of untapped data. Take Paris: hotels may see a surge in bookings for the “shoulder season.” Experience aggregator platforms might see that street food tours have attracted rising interest. Social media might reveal that a particular neighborhood is exploding in popularity. What special guest experiences could be created by combining these insights? Stakeholders can unlock new revenue streams by thinking through what data they hold that can be of value to others. More broadly speaking, combining multiple sources of data can help guide a strategy of unbundling and cross-selling to create more gratifying and pertinent experiences for travelers around the world. Embracing data isn’t just smart—it’s the future of travel.

Caroline Tufft is a senior partner in McKinsey’s London office, Margaux Constantin is a partner in the Dubai office, Matteo Pacca is a senior partner in the Paris office, Ryan Mann is a partner in the Chicago office, Ivan Gladstone is an associate partner in the Riyadh office, and Jasperina de Vries is an associate partner in the Amsterdam office.

The authors wish to thank Abdulhadi Alghamdi, Alessandra Powell, Alex Dichter, Cedric Tsai, Diane Vu, Elisa Wallwitz, Lily Miller, Maggie Coffey, Nadya Snezhkova, Nick Meronyk, Paulina Baum, Peimin Suo, Rebecca Stone, Sarah Fellay, Sarah Sahel, Sophia Wang, Steffen Fuchs, Steffen Köpke, Steve Saxon, and Urs Binggeli for their contributions to this article. The authors also wish to thank Mabrian for providing data.

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Explainer: tourism revival to boost hotels in 2024

A s the world continues to emerge from the shadows of the Covid-19 pandemic, the international tourism sector is witnessing a robust recovery, promising a prosperous year ahead for the global hotel industry.

According to the latest World Economic Forum travel and tourism study, international tourist arrivals are projected to return to pre-pandemic levels this year, a trend that bodes well for hotels worldwide.

A surge in global tourist arrivals

The Travel & Tourism Development Index 2024 (TTDI), a collaborative effort between the World Economic Forum and the University of Surrey, points to a significant upturn in global tourism.

Francisco Betti, Head of the Global Industries team at the World Economic Forum, highlights this resurgence, noting, “This year marks a turning point for the travel and tourism sector, which we know has the capacity to unlock growth and serve communities through economic and social transformation.”

For hotels, this growth translates to increased occupancy rates and a revival of revenue streams that had been stifled during the pandemic.

UNWTO insights: a boost for hotel occupancy and revenue

Further emphasising the recovery, the UNWTO World Tourism Barometer reported earlier this year that international tourism ended 2023 at 88% of pre-pandemic levels, with a strong recovery noted across the Middle East, Europe, and Africa—key markets for the hotel industry.

UNWTO Secretary-General Zurab Pololikashvili comments on the sector’s resilience, stating, "The latest UNWTO data underscores tourism's resilience and rapid recovery, with pre-pandemic numbers expected by the end of 2024."

This resurgence is particularly promising for hotels as international tourism receipts reached approximately USD 1.4 trillion in 2023, indicating robust spending that directly benefits hoteliers.

Hotels can expect not only higher room bookings but also increased spending on amenities and services, enhancing overall profitability.

Addressing industry challenges and seizing opportunities

Despite the positive outlook, challenges such as economic fluctuations, geopolitical tensions, and environmental concerns remain. However, the sector's recovery offers hotels the opportunity to address these issues proactively.

Enhanced sustainability practices and the adoption of new technologies like big data and artificial intelligence can streamline operations and improve the guest experience.

Iis Tussyadiah, a prominent academic in the field, underscores the importance of a strategic approach: “The sector has big potential to foster prosperity and mitigate global risks, but that potential can only be fully realized through a strategic and inclusive approach.”

For hotels, this means investing in sustainable practices, improving workforce skills, and ensuring inclusive growth.

Strategic development for sustainable growth

The TTDI 2024 highlights the critical role of high-income and developing countries in the sector's future.

For the hotel industry, this suggests a need for strategic investments in infrastructure and service quality, particularly in emerging markets where tourism growth is most pronounced.

Leveraging natural and cultural assets can also offer unique selling propositions for hotels in these regions.

Looking ahead: a bright horizon for the hotel industry

With international tourism nearing full recovery, the global hotel industry is positioned to benefit extensively.

Strategic management, a focus on sustainability, and embracing technological advancements will enable hotels to not only recover but thrive in the post-pandemic landscape.

As the world reopens, the hospitality sector is ready to welcome a new era of growth and prosperity, making it an exciting time for hoteliers and travelers alike.

"Explainer: tourism revival to boost hotels in 2024" was originally created and published by Hotel Management Network , a GlobalData owned brand.

The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

What are the key differences between Hospitality and Hotel Management?

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Hospitality and Hotel Management are two distinct fields within the service industry, although they are often used interchangeably. While there is some overlap between the two areas, there are also significant differences. Understanding these differences is vital for anyone interested in pursuing a hospitality or hotel management career.

Hospitality Management

Hospitality management is a broader field that encompasses a range of industries, including hotels, restaurants, event planning, and tourism. It is focused on creating positive guest experiences and managing the customer service aspects of a business. It involves overseeing everything from front-of-house operations to the behind-the-scenes logistics that make an event or experience possible.

Hotel Management

Hotel management, on the other hand, is a more specific area of hospitality management that deals specifically with the operations of a hotel. It includes everything from managing guest rooms and amenities to overseeing food and beverage operations, event planning, and more.

Key differences between hospitality and hotel management

Scope of the industry

One key difference between hospitality and hotel management is the scope of the industry. Hospitality management covers a much more comprehensive range of businesses and industries than hotel management . Those pursuing a career in hospitality management may find themselves working in various settings, including restaurants, theme parks, cruise ships, and more. Good hotel management institutes in India help with your career development.

In contrast, those pursuing a career in hotel management are typically focused on working within the hospitality industry specifically. It may involve working for a single hotel or a chain of hotels, but the focus is always on the operations and management of the hotel itself.

Customer service

Another critical difference between hospitality and hotel management is the level of customer service involved. While both fields include working with customers and creating positive guest experiences, a hotel's necessary level of service is typically higher than in other hospitality areas. It is because hotels are often seen as luxury destinations, and guests have high expectations regarding their accommodations and amenities.

As a result, those working in hotel management must be highly skilled in customer service and be able to handle many guest needs and requests. They must also be able to manage various staff members and ensure that everyone is working together to create a seamless and enjoyable guest experience.

In contrast, those working in other areas of hospitality, such as restaurants or event planning, may have different levels of customer service demands. While customer service is still essential, the focus may be more on creating a fun or memorable experience than providing luxury amenities and accommodations.

Technical skills

Another critical difference between hospitality and hotel management is the required technical skills. Those working in hotel management must be highly skilled in various areas, including accounting, budgeting, marketing, and human resources. They must also be able to manage complex computer systems and software programs to ensure that the hotel is operating smoothly and efficiently. The best hotel management institute in India will prove to be beneficial.

In contrast, those working in other areas of hospitality may require a different level of technical skills. For example, a restaurant manager may not need to be as skilled in budgeting or marketing as a hotel manager but may instead need to be highly skilled in menu planning, inventory management, and food safety regulations. 

Job Responsibilities

Finally, the job responsibilities of hospitality and hotel management may differ significantly. While both fields involve managing staff and overseeing operations, the specific tasks may vary depending on the industry and setting.

For example, a hotel manager may oversee the front desk staff, manage the housekeeping department, and ensure that the restaurant and bar operate smoothly. In contrast, a restaurant manager may be responsible for managing the kitchen staff, providing the restaurant is clean and well-maintained, and managing the menu and inventory.

While hospitality and hotel management share some similarities, major differences exist between these two fields. Understanding these differences is crucial for anyone interested in pursuing a career in the service industry, as it can help you choose the right path and develop the skills and knowledge necessary to succeed in your chosen field.

Driving factors

Hotel management is mostly an operational subject. Hotel managers primarily guarantee that each department in the hotel functions smoothly. As a result, a hotel management degree includes extensive training in how to manage these areas. People management is vital to hospitality management. For example, the goal is to ensure guests are comfortable and satisfied with their experience at the event, venue, or hotel. A superb hospitality employee elevates the customer/client experience.

Job prospects for a career in Hotel management 

The job prospects for a career in hotel management are generally positive, with opportunities available in various settings and locations. As the global tourism industry grows, the demand for skilled professionals to manage hotels and other hospitality businesses is increasing.

One of the key advantages of a career in hotel management is the variety of roles and settings available. Hotel managers can work in everything from small boutique hotels to large luxury resorts. They may be responsible for various tasks, including overseeing staff, managing budgets, marketing the hotel, and ensuring guest satisfaction.

In addition to traditional hotel settings, hotel managers may also find opportunities in other areas of the hospitality industry, such as cruise ships, event planning, and even theme parks. It can provide exciting and dynamic career opportunities for those with the necessary abilities and experience.

The hospitality industry is also known for offering high job security and stability. While there may be fluctuations in demand depending on the season or economic conditions, hotels and other hospitality businesses generally need to be staffed year-round to ensure that operations run smoothly. It can provide stability and job security that may appeal to those seeking a long-term career.

Finally, hotel management can also be a financially rewarding career path. According to the Bureau of Labor Statistics, the average annual salary for lodging managers, including hotel managers, was $56,670 as of May 2020. Though, salaries can vary widely depending on factors such as location, size of the hotel, and level of experience.

Overall, while the hospitality industry can be competitive and demanding, a career in hotel management can offer a range of opportunities for growth, job security, and financial reward. Those interested in pursuing this career path must develop the necessary skills and experience and stay current with industry trends and developments.

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Motel vs. Hotel: Differences in Overnight Accommodations

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Differentiating between most overnight accommodations can be simple, based on the building's location, layout, amenities and price, but several outliers blur the lines between these key differences.

Read on to learn more about motel vs. hotel confusion so you can know what to expect when you book your lodging.

Location, Location, Location

Building layout, most motels offer fewer amenities, motel rooms are typically cheaper.

Hotels have been a staple for travelers venturing to urban areas since the 1500s. Many of the world's most prestigious hotels remain in the same historic buildings they were founded in generations before.

On the other hand, the word "motel" is relatively new, being coined in the 1920s with the spread of automobiles and a growing trend of family road trips.

The common motorist's hotel provided a budget-friendly option for weary road warriors requiring accommodations in rural locations. This need was met with motels springing up along highways and freeways, bisecting remote rural areas located close to popular attractions.

This is not to say it's impossible to find a one-star hotel in middle-of-nowhere America, but if you're off the beaten path, you'll likely come across more motels than hotels on your journey.

The most glaring difference between a hotel and motel is structure size and building layout.

Hotels are typically designed for a larger building footprint with multiple floors that can house a diverse range of room types. Room options start with single-bed studio layouts and can top out with upper-floor penthouse suites with multiple rooms, private kitchens and entertaining spaces.

Larger hotels allow guests to check in at a central lobby and use elevators and interior hallways to navigate the building between rooms and amenities. A smaller, family-owned boutique hotel might emulate this model, but it won't be obligated to follow the luxurious five-star hotel blueprint of its corporate competitors.

Many motels tend to adopt a more simplistic design with fewer floors and exterior entry doors facing the parking lot instead of an interior hallway. Rooms are typically located closer together with no-frills room layouts and less privacy between your family and fellow travelers.

One of the most distinct differences between hotels and motels is the amount of amenities offered to guests. Even a boutique hotel or bed-and-breakfast will offer more perks than motels, but that is due to differing business models.

Motels offer basic amenities and short-term lodging options for on-the-go clientele, while hotel customers expect a memorable experience when they stay. By sheer size alone, hotel chains can set themselves apart by allowing guests easy access to a broad range of facilities, including fitness centers, swimming pools, conference rooms, restaurants and pet-friendly rooms .

Fitness Centers

Hotels often offer fitness centers to provide their health-conscious clientele with the basics to work up a sweat and stick to their exercise regimen during their stay.

A typical hotel fitness center may include treadmills, free weights, yoga mats and accessories. More extravagant fitness centers may offer resort-like amenities such as steam rooms, saunas and indoor swimming pools.

Swimming Pools

A swimming pool is one of those amenities that causes confusion in the hotel vs. motel debate. A nice motel may have an outdoor swimming pool or hot tub on par with one you'd find at bargain hotels.

However, hotels tend to have indoor swimming pools, due to their larger size, while smaller motels don't have the space for more amenities along these lines.

Conference Rooms

Conference rooms are a game-changer for hotels. By providing a space where business travelers can eat, drink, sleep and meet up with their colleagues under one roof, hotels become the perfect destination for conventions and large professional events.

Business travelers also require reliable high-speed Wi-Fi that many motel accommodations may be unable to provide.

Restaurants and Hotel Room Service

A major difference between a hotel and a motel is many hotels offer restaurants to entertain guests and provide them with several culinary options to keep them well-fed during their stay. Guests can either grab a drink at the bar, lounge in the intimate atmosphere of the dining hall, or order room service directly to their rooms.

These same hotels will often serve food in the mornings with a wide range of free breakfast items and a la carte options.

Motels tend to attract budget-conscious travelers looking for lodging during a long road trip. A motel room is typically smaller to maximize space and allow enough room for adequate parking. It's easy to see why most motel designs are dominated by the parking lot and typically located near major roadways.

Since most motel guests will only stay the night, even on a family trip , there is less pressure to provide other amenities besides adequate parking spaces and a room with the basics, including a standard mini fridge, coffee maker, hair dryer, Wi-Fi, and TV.

Offering fewer key features allows motels to charge less, and their remote locations incur lower operating costs than hotels in major cities. However, one of the worst-kept hotel secrets is that you can often find cheaper rates through third party sites than through the hotel itself, so you'll benefit from shopping around.

The Burj Al Arab Jumeirah in Dubai claims to be the world's first seven-star hotel. It opened its doors in 1999. The hotel sports 28 double stories of 24-karat gold leaf interiors and is capped with a private helicopter pad for VIP guests.

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Why You’ll Pay More and Behave Better When You Travel This Summer

From Barcelona to Bali, higher fees and new rules are targeting overtourism and unruly behavior. Some locals are worried the changes will keep tourists away.

By Paige McClanahan

A new tourist fee in Bali. Higher hotel taxes in Amsterdam and Paris. Stricter rules on public drinking in Milan and Majorca. Ahead of the summer travel season, leaders in many tourist spots have adopted measures to tame the tourist crowds — or at least earn more revenue from them.

All of this may pose headaches for travelers, although in most cases, the new fees or tax increases represent only a tiny fraction of the total cost of a trip. The goal is to ensure that tourism functions smoothly for visitors and locals alike, said Megan Epler Wood, managing director of the Sustainable Tourism Asset Management Program at Cornell University.

“All tourism is dependent on beautiful natural and cultural resources. You have to protect those resources in order to be a viable tourism destination — and if you don’t, they degrade,” Ms. Epler Wood said.

In some places, proposals for new fees or visitor rules have drawn opposition from residents, who fear they might scare away the tourists who bolster the local economy. But destinations need to find ways to counteract what Ms. Epler Wood calls “ the invisible burden ” of tourism, which includes strains on a community’s infrastructure, utilities and housing stock, as well as tourists’ carbon footprint and any challenges they might impose on residents’ daily lives.

“You put so much pressure on the place that the people who live there become unhappy, and then they don’t present a very good face to tourists,” Ms. Epler Wood said. “The longer you wait, the higher the cost to fix it.”

Here is a look at new measures that travelers can expect this summer, and where others might be coming in the future.

New visitor fees

Since February, visitors to the Indonesian island of Bali have been asked to pay a levy of 150,000 Indonesian rupiahs, or about $9.40 per visit. Revenue will be used to support the preservation of cultural and natural assets on the island, where tourism has brought major challenges related to litter, water supply and overcrowding. Visitors are encouraged to pay the new fee online before departure, although it’s also possible to pay on arrival at the airport.

Beginning Aug. 1, most foreign travelers to the Galápagos Islands — which had a record-breaking 330,000 visitors last year — must pay a $200 entry fee, double the current rate. The money raised will be used to support conservation, improve infrastructure and fund community programs.

The change is the first increase to the entry fee since it was introduced in 1998, said Tom O’Hara, communications manager for the Galápagos Conservation Trust . Mr. O’Hara noted that the increase comes a year after the UNESCO World Heritage Committee urged the government of Ecuador to work toward a “zero-growth model” for tourism in the Galápagos.

“It’s quite a complicated topic,” Mr. O’Hara said, noting that the fee increase has been viewed “as part of the solution to overtourism.” On the other hand, he added, “everyone is trying to reassure the local tourist industry that this isn’t going to kill tourism on the islands.

In April, Venice began imposing a fee — 5 euros, about $5.40 — on day-trippers visiting on peak days, with the goal of striking “a new balance between the tourists and residents.”

But the new Venice Access Fee has drawn criticism from residents. “This project is a disaster for us. We are a city, not a park,” said Matteo Secchi, the president of Venessia.com, an association of Venice residents. Mr. Secchi said that a communications campaign would have been more effective.

The possibility of a new tourist fee has also drawn local opposition in Hawaii, where Gov. Josh Green has proposed a “climate impact fee” for visitors to the state. The measure failed during a recent meeting of the State Legislature, but Governor Green has persisted in calling for visitors to help fund the state’s preparation for future climate shocks.

“We have to get this tiger by the tail,” he told journalists in May, adding that $25 per visitor could raise $250 million a year, which the state could use to guard against climate disasters, manage erosion, strengthen infrastructure and protect parks.

Hotel fees and other taxes get a bump

Hotel taxes, also known as occupancy or accommodation taxes, are widespread in the United States and Europe, where they were on the rise for a decade leading up to the pandemic. With tourism’s rebound to prepandemic levels, several destinations have increased or adjusted the tax to capture more revenue.

Like Hawaii, Greece — which also suffered severe wildfires last summer — is looking to steel itself against climate disasters, and the government wants tourists to help foot the bill. Greece is calling the charge a climate crisis resilience fee , and it will be collected by accommodation providers. The tax will be higher from March to October, when it will top out at €10 per night at five-star hotels. The rate drops from November to February, and for hotels with fewer stars. The fee replaces the previous hotel tax, which ranged from €0.50 to €4 per night.

In Amsterdam, the hotel tax, which was already one of the highest in Europe, rose to 12.5 percent from 7 percent on Jan. 1. City lawmakers have also raised the tax on cruise passengers to €14 from €11 per person per night.

The hotel tax in Barcelona also rose this year, increasing to €3.25 per night. The measure was the final step-up in a gradual increase that began before the pandemic. A spokesman for Barcelona City Hall said that further tax increases would be aimed at tourist rental apartments and cruises that make short stopovers, which contribute less to the city’s income. The spokesman also noted that revenue generated by the tourist tax is being used, among other things, to fund the installation of solar panels and air-conditioning in Barcelona’s public schools.

Ahead of this summer’s Olympic and Paralympic Games in Paris, lawmakers in the Île-de-France region have imposed a new tax, on top of the normal hotel levy. With the new tax, which will fund public transportation in the region, a guest in a five-star hotel now owes a total of €10.73 in tax per night stayed, while a stay in a two-star hotel incurs a tax of €3.25 per night.

Though the measure was adopted by the regional government, it was not supported by the leadership in Paris itself. A spokeswoman for Paris City Hall called the move “a democratic power grab” that “in no way benefits the city of Paris.” She noted that even with the funds generated by the new tax, the region still raised the price of tickets for public transportation in the city during the Olympics — a measure that has disgruntled many Paris residents.

Introducing new rules

In other tourist spots, the focus is on curbing behavior that pollutes the local environment or harms residents’ quality of life.

In Japan, authorities at Mount Fuji will cap visitors at 4,000 per day. They have also imposed a new fee of 2,000 yen (about $13) for access to the iconic summit. Elsewhere in the country, a community council in the Gion neighborhood of Kyoto has closed some small roads to tourists, after complaints that the area, home to the city’s geisha district, was suffering from crowds.

“We will ask tourists to refrain from entering narrow private streets in or after April,” Isokazu Ota, a leading member of the community council, told Agence-France Presse in March. “We don’t want to do this, but we’re desperate.”

A spokeswoman for the city’s tourism board described the road closures as “a local initiative,” adding that “neither Kyoto City nor the Kyoto City Tourism Association are aware of any details beyond what is reported in the media.”

Rowdy visitor behavior has been the target of new rules in Milan. In some areas, city leaders have banned outdoor seating after 12:30 a.m. during the week and 1:30 a.m. on the weekend in response to resident complaints. They have also limited the late-night sale of takeaway food and drinks.

And in certain areas on the Spanish Balearic Islands of Majorca and Ibiza that are overrun with drunk tourists, the government has imposed a ban on late-night sales of alcohol and the consumption of alcohol in the street. New restrictions have also been imposed on party boats in the same areas.

“Tourism has negative externalities that must be managed and minimized,” Marga Prohens, the president of the Balearic Islands, told a local gathering this month , according to The Majorca Daily Bulletin. Local tourism, she said, “cannot continue to grow in volume.”

Paige McClanahan, a regular contributor to the Travel section, is author of “The New Tourist: Waking Up to the Power and Perils of Travel,” forthcoming from Scribner on June 18.

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

The Alaska Highway:  On an epic road trip, a family plots a course from Alaska to the Lower 48, passing through some of Canada’s most spectacular scenery .

Minorca:  Spend 36 hours on this slow-paced Spanish island , which offers a quieter and wilder retreat than its more touristy neighbors.

Japan:  A new high-speed train stop unlocks Kaga, a destination for hot springs, nourishing food and traditional crafts , as an easy-to-reach getaway from Tokyo.

London:  The Victoria and Albert Museum is a treasure trove of art and design. Here’s one besotted visitor’s plan for taking it all in .

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