my travel pass stagecoach

Please keep in mind, if you already have a mytravelpass, your pass is valid until the day before your 22nd birthday and you do not need to re-apply annually for a new pass.

mytravelpass

Call us on 0300 200 22 33

More about your pass

You may have some questions about mytravelpass. Below are some answers you might find helpful.

If this section does not answer your particular question call 0300 200 22 33 or email us using the contact form .

mytravelpass is a scheme funded by the Welsh Government to provide discounted bus fares to young people. It provides people in Wales aged 16 to 21 with approx 1/3 off their bus fare.

Your card will provide approx 1/3 off the equivalent full adult bus fare that you would otherwise be charged for tickets purchased on board the bus. Some operators may offer additional discounts or other purchase options, please refer to your operator for the latest information.

Show your mytravelpass card to the bus driver, who will take the correct amount off the cost of your ticket.

You can use mytravelpass at any time of day and on any day of the week that the services operate, including weekends and bank holidays.

There is no restriction on the type of journey you make when you use mytravelpass. Your journey can be for school or college, visiting friends and leisure.

Anyone living in Wales aged 16 to 21 can use mytravelpass. You should have a permanent address in Wales or attend full time education in Wales.

Only the person to whom the card is registered to and whose photograph appears on the card is able to use mytravelpass.

If anyone else attempts to use the card then this will be considered as fraud and the card will be cancelled. You may also face the risk of prosecution.

If you are 16-18 years old all bus companies operate the MyTravelPass scheme. If you are 19-21 years old the list of bus companies who currently operate the scheme can be found here:

Bysiau Cwm Taf
Caelloi Motors
Celtic Travel
Cardiff Bus
Clynnog & Trefor
Edwards Coaches
First Cymru
Harris Coaches
Humphreys Coaches
Johns Travel (Gwynedd)
Lewis y llan
Lloyds Coaches
Minsterly Motors
Morris Travel Carmarthenshire
M&H Coaches
Newport bus
Phil Anslow
Richard Brothers
Stagecoach West
Tanant Valley
VR Travel Ltd

It is updated regularly as more companies confirm their involvement.

Online - You can apply for mytravelpass online here .

Post - you can print off a form from the website, fill it in, include a recent passport sized photograph and send it to: PO Box 52, Penrhyndeudraeth, LL49 0AU

Phone - you can call us on 0300 200 22 33 and we will send you an application form in the post (which you can return to us in a Freepost envelope that we send you).

You can apply for mytravelpass 10 working days before your 16th birthday, or any time between your 16th and 22nd birthday.

mytravelpass will expire on your 22nd birthday and your card will no longer work.

If you applied for the pass when the scheme was only for 16-18 year olds (and you are still under 19 years old), we will contact you a month before your 19th birthday to ask you to email us so that we can re-issue your card for you can use until your 22nd birthday.

If you applied for the pass when the scheme was only for 16-18 year olds and you are now 19 -21 years old, don’t worry, all you have to do is re-apply for a new card.

To apply, everyone needs to produce a recent colour, passport sized photo of themselves alone and provide the postcode of their main residence (eg. Term time address for those on full time courses in Wales). You will also need to provide your date of birth.

The details you provide on your application will be confirmed by third parties on behalf of Welsh Government to check your identity and that the information given is correct. See the privacy statement for more information.

In the event of false information being used you will not be issued with a card and risk prosecution.

The photo is important so that the bus driver can check quickly that you are the person who is entitled to the discount.

If the driver is not satisfied that you are the cardholder, they may ask for another form of identification.

Let us know and send us a new photo by email. We will then re-issue your card using the new photograph.

If you’re having a problem filling out your application form, please contact us by calling 0300 200 22 33 and we will be able to help.

If you require an application form or further information in an alternative format - such as larger font, braille or audio, then telephone mytravelpass on 0300 200 22 33 or email [email protected]

No, the card is free.

It will normally take up to 10 days for your application to be processed and sent back in the post to you. If you have waited longer than that, please contact us by telephone on 0300 200 22 33.

If you are in full time education in Wales and you fit the age criteria then you are entitled to a mytravelpass.

The scheme is only available if you live in Wales permanently or during term time (if you are a student in full time education).

No. The scheme gives you approx 1/3 off your bus travel only. The card cannot be used on trains. You can use the card on buses in Wales, including the TrawsCymru services. The card cannot be used on Megabus or National Express.

You would need to contact your bus or train company to find out if there are any other discounts available to you.

mytravelpass is investigating opportunities for discounts with a number of partners, so please check our site regularly for the latest information.

You would need to check the price of your journey with the individual bus company.

mytravelpass provides approx 1/3 off the cost of your journey for tickets purchased on board the bus. Some operators may offer additional discounts or other purchase options, please refer to your operator for the latest information.

No. mytravelpass applies only to local bus services and TrawsCymru. You will not get money off your fare for journeys on Megabus and National Express because you have a mytravelpass.

No. You can only use mytravelpass on bus services in Wales.

Yes, providing your journey begins or ends within Wales, you will be covered within the scheme up to and from the first bus stop in England.

No. mytravelpass cannot be used as proof of age or identification.

If your card is lost or stolen, please contact us on 0300 200 22 33 and we will cancel it and issue you with a new card.

Please contact us on 0300 200 22 33 and we will cancel your card and issue you with a new one. This is important to prevent anyone else using your mytravelpass fraudulently.

If you find a lost card, please contact us on 0300 200 22 33 and report it. We will then cancel it.

No. Without a valid mytravelpass card you cannot be given money off the price of your journey. Please call us on 0300 200 22 33 and we will issue you with a new card.

Please contact us on 0300 200 22 33 and we will cancel your card and issue you with a new one.

If you change address you must notify mytravelpass by telephone on 0300 200 22 33 and provide us with your new address.

If you are moving to live outside Wales, you should also notify mytravelpass so that your pass can be deactivated.

You can receive timetable and information to plan a journey by phoning 0300 200 22 33. It can also be found at www.traveline.cymru

Calls to mytravelpass are charged at local rate and included in any free call bundles you may have on your mobile phone or landline contract.

If a bus driver has been very helpful or assisted you or another passenger in a way that you wish to compliment, you can do this by contacting the relevant bus company. Remember to mention all the appropriate details.

If you feel that a driver has been rude or unhelpful to you or to another passenger, you can in the first instance report that to the bus company, giving as many details as you can.

Alternatively, you can report your complaint to Bus Users Cymru, an organisation that is supported by the Welsh Government to represent the interests of passengers. Bus Users Cymru can be reached by telephone on 029 2034 4300 or email [email protected] . Bus Users Cymru will take up your complaint with the bus company.

Your pass can be cancelled if you provided incorrect information on your application form or misuse your card. If there is evidence that you have been rude or aggressive to another passenger or a driver it is likely that your pass will be cancelled and you could be banned from the operators’ services, or even prosecuted.

Mytravelpass uses cookies on this website to help operate our site and for analytics purposes. For more on how and which cookies are used and where you can alter our cookie usage, see learn more. By continuing to use our services, you are giving us your consent to use cookies.

TravelMaster

How can we help you today, knowledge base, guide: travelmaster app - buy & load.

How do I get the TravelMaster App? (Buy & Load)
How to delete your account through the TravelMaster App? (Buy & Load)
How do I create an account on the TravelMaster App? (Buy & Load)
How do I register a smartcard using the TravelMaster App? (Buy & Load)
How do I buy tickets using the TravelMaster App? (Buy & Load)

Frequently Asked Questions

How do I Use my Smart Card
What Is Smart Ticketing?
Can I use a Stagecoach smartcard to buy a TravelMaster ticket?
Caring for your Smartcard
How do I buy a ticket for my smartcard
My Smartcard has been stolen?
I've lost my Smartcard?
I've lost my under 18 Travel Pass
I didn't receive my ticket from a Ticket Machine and was charged
What to do if my Smartcard stops working?
I have a query regarding TravelMaster policy
How do we make business-to-business purchases?
What are TravelMaster's Terms and Conditions?
Buying TravelMaster Tickets from Payzone Outlets
How do I make a complaint?
How long do TravelMaster tickets remain valid
Can I buy a TravelMaster ticket from a railway station?
How do I find out information on the TravelMaster ticket range?
Drivers' and Conductors' Guide - Autumn 2022- 53b

GUIDE: Buying Online

I Can't Progress To The Payment Page - What do I do?
I Need To Reset My Account Password - What Do I Do?
I can't Register my Card - what can I do?
My Payment Failed - What can I do?
I encountered an Error Message - What do I do?
I already have an Account - how do I Apply for a Discount Card?
How do I buy a 18-22 discounted ticket?
How do I Apply for a 18-22 Discount Card?
How do I buy an Annual Ticket?
Discount Codes, and How to Redeem Them Online
How do I Log Into my TravelMaster Account?
How do I create an online account, order & register a Smartcard?
How do I Buy a Ticket or Smartcard on the Website?

GUIDE: The TravelMaster Download App - Load Only

Locate your NFC Reader on your Smartphone Device
How do I use the TravelMaster Download App?
I Can't Progress To The Payment Page On My Android Phone - What do I do?
The App Won't Read My Card - What do I do?
My Product Didn't Load - What do I do?

Information for Drivers & Conductors

ENCTS Mobility
ENCTS Senior Citizen
Zoom Under 16 Travel Pass (formerly MegaTravel Pass)
Zoom 16-18 Travel Pass (formerly 16-18 TravelPass)
Zoom Zero Travel Pass (formerly Zero Fare Pass) & Extension Cards
Barnsley Zone
Doncaster Zone
Rotherham Zone
Sheffield Zone
South Yorkshire Zone
Mobile Ticketing
Onboard ETMs & General Info
Picking Up Tickets on Vehicle
Vulnerable People
Scooter Permits
Dealing with Invalid Passes & Tickets

Stagecoach Smart

Stagecoachsmart.jpg.

Stagecoach has the ITSO Smart smartcard and app available for you. Smart is available on bus or at a Stagecoach travel shop for £1. Register to buy your tickets online, on bus or at the travel shop with the knowledge your tickets are secured should you lose your card. Some tickets are only available when collecting on Smart. The operator is part of the One Ticket smartzone, however, One Ticket is not yet available on smartcard. Stagecoach is also part of ABC, GrassHOPPER and Tripper smartzones. Any ITSO smartcard can be used to store tickets for travel with this operator. The Stagecoach Bus app is free to download and can be used for journey planning, live bus information in real time and mobile bus tickets, but it cannot be used with other operators or modes of transport.

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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.

Driving and transport
Parking and public transport

Apply for an older person's bus pass

If you live in england or wales.

In England you can get a bus pass for free travel when you reach the State Pension age .

If you live in London, you can travel free on buses, tubes and other transport when you’re 60, but only within London.

In Wales you can get a bus pass when you reach 60.

Enter your postcode to:

apply for a bus pass from your local council
check if you can get one sooner

Find a postcode on Royal Mail's postcode finder

If you live in Scotland or Northern Ireland

You get an older person’s bus pass when you’re 60. Apply if you’re in:

Northern Ireland

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab) .

GETTING HERE

Giddy up and get here!

Friends & Family Pickup / Drop Off
Pedestrian Access
Bus or Train
Black Car / Limo

Empire Polo Club 81-800 Avenue 51 Indio, CA 92201

VIEW PARKING MAP

To help preserve the environment, we strongly encourage carpooling!

All vehicle occupants must be wearing a Festival Wristband when entering parking lots.
No Overnight or RV parking allowed in Day Parking, Preferred Parking or ADA parking.
No tailgating.
No golf carts
Parking lots Open 10am-2am.
Free day parking is first come/first serve. Once lots are full, you will be directed to a nearby, off-site, free park & ride location.
Cars left after 2am will be towed.
Day Parking is free for all attendees.
Preferred parking is available for purchase in advance while supplies last.
For ADA parking info, please visit our ADA page .
For Companion Camping Parking info visit the Resort page .
Do not park motorcycle in a way that takes up the entire car space

Save a Horse, Ride a Shuttle!

Round-trip shuttle service between Stagecoach and various local locations throughout the Valley.
Shuttles are your BEST choice for transportation to and from the Festival.
Shuttles have dedicated routes to ensure the fastest travel to and from the Festival.
Shuttles drop off and pick up closest to the Festival Entry. (Shortest walk)
Shuttles depart for the festival from 12:00pm-8pm each day.
Return shuttle service ends 60 minutes after the music ends each night.
VIEW SHUTTLE SERVICE AREA

Purchase a Shuttle Pass + GA Festival bundle and save $5.

A rideshare stand will operate at Ave. 49 and Monroe St.
Open Fri-Sun 10am-3am
Follow the Yellow Path to and from the festival.
Shade and phone charging is available while you wait for your ride.
Expect the highest wait times between 12am-2:30am each night.

FRIENDS & FAMILY PICKUP & DROP OFF / TAXI

Located at the corner of Ave. 52 and Madison St. Enter from Madison.
Taxis may also use this lot.

Coachella Valley Authorized Taxicab Franchises

Yellow Cab of the Desert : 760-340-TAXI (8294)

SunLine Regulatory Administration List of maximum fares

PEDESTRIAN ACCESS

Enter the festival site at the corners of

Monroe St. & Ave. 49
Monroe St. & Ave. 52
Madison St. & Ave. 52.
Madison St. & Ave. 50

Absolutely NO PEDESTRIANS permitted on Monroe St. between Ave. 49 Ave. 52 and on Madison St. between Ave. 50 and Ave. 52.

TRAVEL OPTIONS

Bus or train, sunline transit agency.

(800) 347-8628 (760) 343-3451

GREYHOUND BUS

83100 Indio Blvd Indio, CA 92201 (760) 347-5888

Multiple stations and bus stops in the Indio area.

Take to the skies.

PALM SPRINGS INTERNATIONAL AIRPORT

3400 E. Tahquitz Canyon Way Palm Springs, CA 92262 (760) 323-8161

LOS ANGELES INTERNATIONAL AIRPORT

1 World Way Los Angeles, CA 90045 (310) 646-5252

ONTARIO INTERNATIONAL AIRPORT

Terminal 2 2500 E. Airport Drive Ontario, CA 91761

Terminal 4 2900 E. Airport Ontario, CA 91761

(909) 544-5300

NEAREST PRIVATE AIRPORTS

Jacqueline cochran regional airport.

56-600 Invader Blvd Thermal, CA 92274 (800) 338-5876

Can accommodate all size jet aircraft. No noise curfews 24/7.

Bermuda Dunes Airport

79880 Ave 42 Bermuda Dunes, CA 92203 (760) 345-2558

Can accommodate small jet aircraft. Turbine operations prohibited after 11pm.

Navigate your way.

Coachella Travel Center

I-10 at Dillon Rd. Exit Coachella, CA (760) 342-6200

Has Showers

Flying J’s Travel Plaza

I-10 Exit 130 Bob Hope Dr Thousand Palms, CA (760) 343-1500 Approx. 15 miles to Stagecoach

BLACK CAR / LIMO

Black car / limo drop off.

We operate an on-site Drop-Off area for licensed black car and limo services (Pass Required).

Drop-offs and staging are allowed Fri-Sun 12pm-10pm, staging for pickups is allowed until 11pm. Post 11pm there will be in-bound road closures and are likely to encounter delays.

Car services wishing to utilize this area must apply for a pass using this form HERE .
This includes limousines, party buses, SUVs, rogue or non-sanctioned shuttles and all other vehicles making multiple trips to pick up and drop off patrons.
No commercial vehicles will be given access to the Black Car/Limo Pass 1A Drop Off area without a valid pass.
No commercial vehicles will be given access to the Preferred Parking Lot, or any other vehicle parking area.
Any vehicles without this pass must use the public pick up/drop off area at the corner of Madison St. & Ave. 52.
Black car, town-cars, or limos: $699
Shuttle/bus-type vehicles: $1,299

Cardiff Limousine & Transportation

75-255 Sheryl Avenue Palm Desert, CA 92211 (800) 669-0355 (760) 568-1403

Concessionary travel card

Travel Card FAQ

How do i apply for my welsh concessionary travel card.

The quickest and easiest way to apply for your card is on our website. Visit tfw.wales/travelcards and follow the simple instructions. Alternatively, pop into your local library or community hub where you’ll be able to access the internet.

If you prefer, you can also ask a friend, family member or someone you trust to fill in the online application on your behalf.

You’ll need to provide copies of evidence to support your application and a new passport photo.

Don’t worry if you or a friend or family member can’t apply online. You can request a paper application form by emailing [email protected] . Once you’ve completed your form, please return it to Concessionary Travel Card, PO Box 55, Penrhyndeudraeth, LL49 0AY.

Please don’t send originals of any documents like passports or driving licences.

Please note that ‘recorded’ delivery is not available for PO Box addresses.

If you have any enquiries or need any help, please contact us on 03003 034 240 or email [email protected] .

Please be aware that you won’t be able to apply by phone or email.

What information do you need from me to apply for my card?

You’ll need to provide the following information when you apply:

Documentation of your address and postcode so we can check you’re a resident of Wales.

Documentation of your date of birth so we can check you’re entitled to the card you’re applying for.

Your National Insurance number if you’re over 16. You’ll find this on your pension statements, disability statements or payslips.

A recent passport-style photograph. If you're applying on a phone or tablet, you'll be able to take this at the relevant point in your application; or you can upload one from your computer.

If you're applying for a Disabled Person’s Concessionary Travel Card, you'll need electronic copies of documents that prove your entitlement. Please make sure your documentation includes enough detail; for example, every page submitted (don’t forget the document may be two-sided) and allowing us to see the reference numbers at the bottom of every page.

Additional guidance on documentation to evidence address, postcode, date of birth and disability eligibility can be found at tfw.wales/eligibility .

If you’re visiting your local library or community hub, or asking someone to apply on your behalf, please make sure you have all this information available, including your National Insurance number. We can’t process your application without it.

How long does it take to receive my new card?

If your application has been approved, you should receive your card within 10 working days.

Will I be able to sort out my application at my local council office?

Your local council offices will be able to support you with your application.

To find out where local support is available, please contact your local council or call 03003 034 240 . Please be aware that you won’t be able to apply on the phone.

Why haven’t you been able to process my application for a Disabled Person’s Travel Card?

There are several reasons why we might not have been able to process your application:

The documentation doesn’t include enough detail, for example only the front page of the PIP letter has been provided and not the full document showing your full point score.

No official documents have been provided or they are unreadable.

The documentation doesn’t indicate who is eligible for support, for example only the point score page has been provided and not the full document showing your name and address.

The document doesn’t support an application for a Concessionary Travel Card on the grounds of disability.

Here are some examples of documents that will and won’t be accepted:

This is my first card; can I reclaim my travel costs while I’ve been waiting for my card to arrive?

While we recognise that waiting for your card to arrive can be frustrating, we’re unable to reimburse any travel costs incurred while you’re waiting for your card to arrive. This has always been the case since the scheme was first introduced in 2009.

I’m waiting for a replacement card; can I reclaim my travel costs while I’ve been waiting for my card to arrive?

I have a disability. am i entitled to a concessionary travel card.

Please refer to the guide on eligibility and the evidence you’ll need to provide .

If you’re still unsure whether you qualify for a Disabled Person’s Concessionary Travel Card, please contact your local council.

I’m disabled and I’m unable to travel alone; how do I apply for my first Disabled Person with Companion Travel Card?

Please refer to the guide on eligibility and the evidence you’ll need to provide .

All companion cards are processed by local councils, so please contact your local council if you require a companion pass.

I’m 60 in a few weeks’ time. When can I apply?

You can apply for a card up to 14 days before your 60th birthday.

Why do you need my National Insurance number?

We fully understand that cardholders are concerned about privacy and confidentiality of personal information. We take this extremely seriously and have taken many steps to keep your data safe. Our privacy notice provides more information.

The Wales Audit Office publishes a set of data which it recommends that public authorities collect to prevent fraud. The latest publication is available on the WAO website here .

The section “Concessionary travel passes (ADULT ONLY) - 2018-19 data specification”, lists the National Insurance number as an important identifier and states that “The data required is for all current adult holders of a concessionary travel pass”.

Are my personal details safe?

Keeping your personal data safe is very important to us.

Your information is held securely and used by your local council, the Welsh Government and Transport for Wales to administer the scheme and prevent fraud.

Your card displays your name and the expiry date and doesn’t contain any other personal details.

We’ll processes your information in accordance with the Transport for Wales privacy statement .

I have a Disabled Person or Disabled Person with Companion Travel Card. Why have I been contacted for additional information?

If you hold a Disabled Person or Disabled with Companion Concessionary Travel Card, we will contact you around the date the disability eligibility documentation you provided upon applying expires for additional supporting documents. This is to make sure that you’re still eligible for your card.

Your entitlement revalidation date will usually be different to your card’s printed expiry date.

I need to supply a new photo - what are the requirements?

Your digital photo must:

Clearly show your face so your driver can easily recognise you
Include your head and shoulders
Contain no other objects or people
Be taken against a plain light-coloured background

You should:

Face forward and look straight at the camera
Have a plain expression and your mouth closed
Have your eyes open and visible
Not have a head covering (unless it's for religious or medical reasons)
Not have anything covering your face, including your hair
Not have any shadows on your face or behind you

Here are some examples of what photos will and won’t be accepted:

We don’t have the same strict requirements as passports (which use the photo for biometric identification) but it’s important that drivers can recognise you from your photo.

I need to supply new documents, what are the requirements?

As well as meeting the eligibility criteria, your documents must:

Include enough detail, for example showing the front page of the PIP document and your full point score
Be official and readable
Indicate who is eligible for support

The easiest way to submit documents is by scanning or photographing them and uploading them to your application at portal.tfw.wales. The pictures of your documents should:

Not be too cropped or zoomed
Be correctly focused
Be taken in good light

How do I use my Concessionary Travel Card?

Using your card is simple. When you get on the bus, all you need to do is show your card to the driver, place your card on the ticket reader and enjoy your free journey.

Please remember your card can only be used by you. Allowing someone else to use it may lead to the card being cancelled and/or its renewal being refused. Where a Disabled Person with Companion Concessionary Travel Card has been issued, the companion will only be allowed to travel for free when accompanying the cardholder for the whole of the bus journey.

Further information is available in the full terms and conditions of the scheme .

Where can I use my Concessionary Travel Card?

Your Concessionary Travel Card is valid on all eligible bus services that operate in Wales. This includes those commencing/terminating at points in England, provided that the cross-boundary journey doesn’t involve a change of bus in England. You can also use selected rail services operating in Wales .

Please be aware that you can’t use your card on coach services such as National Express, Megabus or City Sightseeing. However, companies may offer discounts to Concessionary Travel Cardholders.

What if I lose or damage my new card - who do I contact?

If you lose or damage your card, the quickest and easiest way to request a replacement is by logging into your account on the website.

If you require further support, please contact us on 03003 034 240 or email [email protected] .

Why is there an expiry date on my card?

To comply with GDPR legislation regarding the accuracy of the data we hold about you, we’re no longer able to issue cards that don’t have a printed expiry date. This is because we need to regularly revalidate the information that we hold.

The details on my Concessionary Travel Card are incorrect or have changed; what should I do?

It’s important to keep your personal information up to date. If you change your address or any other details, please let us know at tfw.wales/travelcards . You’ll need to provide documentation for any changes to name or address.

If you require further support, please contact us on 03003 034 240 or email [email protected] .

How do I find out about bus times?

Traveline Cymru provides times and route information about all bus, coach, rail, ferry and air services in Wales. They offer an internet-based enquiry service which is available at www.traveline.cymru . You can also call them on 08004 640 000 .

Can I use my card for train travel?

You can travel for free on the following Transport for Wales rail services:

Wrexham - Hawarden Bridge

Machynlleth - Pwllheli (Cambrian Coastline) - October to March only

Llandudno - Blaenau Ffestiniog (Conwy Valley line)

Shrewsbury and Llanelli/Swansea (Heart of Wales Line) - October to March only

You’ll need to show your Concessionary Travel Card to get a free ticket from the ticket office before you travel. If there’s no ticket office or if it’s closed, you can get one from the conductor on the train.

You can also get 1/3 off tickets to travel on the Cardiff and Valley network after 0930 Monday - Friday and any time at weekends and bank holidays.

Has Transport for Wales taken over the concessionary travel scheme from councils?

No - Councils continue to own the concessionary travel scheme under the Transport Act (2000) - we’re managing the scheme on their behalf. Councils still play an important part in the process, including the management of the Disabled Person with Companion cards and providing local support.

A relative has passed away who had a Concessionary Travel Card. How do I cancel it?

If you’ve used the Tell Us Once service, we should have already been notified and cancelled the card.

If you still require assistance, please contact us by emailing [email protected] or calling 03003 034 240 and we’ll ensure the card is cancelled. Once you’ve let us know, please cut up the card.

Savings & Offers Concessionary travel card Get free or discounted travel on the buses and selected train routes with a free concessionary travel car - if you're over 60 or have a disability, and live in Wales Apply now

Difficult to find the documents you need? Our team can help you with your application.

Contact our concessionary travel card team

Get Your Free Tiger Bus Pass Today – Mayor's £1 Fares for Under 25s in Cambridgeshire & Peterborough

Great news for young people in Cambridgeshire and Peterborough! The Combined Authority has launched the Tiger bus pass, offering bus fares for just £1 for those under 25.

The new Tiger bus pass is free of charge and designed to make public transport more affordable for young people, helping them travel to school, college, training, work, shopping, and social activities.

This initiative is part of a broader effort by the Combined Authority to revamp public transport in the region.

How to Apply

Applying for your free tiger bus pass is simple and quick:, visit the application site: apply for your tiger pass, upload a photo and proof of age., receive your tiger pass free of charge – a credit card-sized, tiger-branded card that’s easy to recognise and use., just show your tiger pass to the bus driver when boarding to enjoy the £1 fare., without the pass, you won’t be eligible for the discounted fare, so make sure to get yours today, more than just lower fares.

The Mayor’s £1 Fare is part of the first phase of improvements under the Combined Authority’s new bus strategy.

This phase also includes 30 new or improved bus routes .

Find out more and have your say on updated plans for new and enhanced bus routes: The Road to Better Buses

Where can I use my Tiger pass?

The Tiger pass can be used to travel on the bus anywhere within the Combined Authority region, including services going out of the area that start within the region.

The £1 single fare will not apply to bus services starting or running from outside the region to within., operators participating are stagecoach, whippet, dews, a2b, stephensons, fact, star travel and first., bus operators currently not participating in this scheme are: vectare and delaine., message from the mayor, “i know how important good quality public transport is for so many of our residents. it’s why we’re creating 30 new and improved bus routes across the region. it’s why we’re working to change the way the whole system is managed. and it’s why we’re making bus fares more affordable for residents under the age of 25., alongside those 30 new routes, these £1 fares are huge step forwards for public transport across cambridgeshire and peterborough. it shows how serious we are about building a better network. one that we can all rely on. one that puts opportunities within reach, that protects our environment, and that boosts the economy.”.

Don’t miss out on this fantastic opportunity to save on travel.

Apply for your free tiger pass today and enjoy the freedom of affordable bus travel.

Important Information

Operators currently not participating at this time are:.

If you have any questions about the £1 fare or the Tiger pass, please email us at:

[email protected] .

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West notts college travel pass

West Notts College Travel Pass

West Notts College has partnered with local bus operators to provide students, apprentices and staff with a flexible and great value bus travel pass.

PLEASE NOTE - The following information was for academic year 2023/24. The costs and process for obtaining a travel pass for academic year 2024/25 will be confirmed soon.

Why get a west notts college travel pass.

UNLIMITED TRAVEL

It's one pass for unlimited bus travel across much of Nottinghamshire and parts of Derbyshire. 24 hours a day, 7 days per week.

GREAT VALUE

It has huge savings compared to pay-as-you-go travel. Students in receipt of a bursary can even travel for free*!

* Subject to eligibility.

FLEXIBLE PAYMENTS

It offers flexible payment options to suit your financial needs.

It can be used on Stagecoach and trentbarton buses across most of Nottinghamshire (and parts of Derbyshire). So you have the flexibility to use the pass for studying, working and socialising.

Where can I use it?

The West Notts College Travel Pass can be used on Stagecoach and trentbarton buses across most of Nottinghamshire and on those that serve our catchment locations in Derbyshire. This network map details the buses which are operating through Stagecoach and trentbarton.

How much does it cost?

Whether it’s travelling to college, a trip to catch-up with friends or visiting family, a West Notts College Travel Pass can help save you money on your bus journeys.

(1) If your household income is less than £40,000 per annum, then you may be eligible for a bursary. Please contact the student finance team on [email protected] or call 01623 900455 for details.

(2) If you live within a walking distance of 2km (1.24 miles) or less from the college, you will still be able to purchase a West Notts College Travel Pass but will pay the standard price of £38 per month (irrespective of whether you qualify for a bursary). However, if there are legitimate reasons preventing you from walking to college, you may be eligible to pay the subsidised price of £18 per month. If you study at two campuses and one is more than 2km (1.24 miles) walking distance from your home, then you will pay £18 per month.

Plan your journey

There are a host of apps and websites you can use to find the right bus, where/when to catch it and see realtime information of when it is due.

Visit our transport schedule webpage

Postcodes for each of our campuses have been provided below:

Derby Road campus - NG18 5BH
Adult Learning Centre - NG19 7BB
Construction Centre - NG17 7RB
Engineering Innovation Centre - NG17 5FA
Mansfield and Ashfield Sixth Form College - NG19 7BB

Google Maps

You could plan your journey using Google Maps by simply selecting 'Public transport' as your mode of transportation:

Derby Road campus
Adult Learning Centre
Construction Centre
Engineering Innovation Centre
Mansfield and Ashfield Sixth Form College
Stagecoach bus app
Hugo (trentbarton app) for Apple
Hugo (trentbarton app) for Android
Stagecoach journey planner
Stagecoach timetables
Trentbarton journey planner
Travel Notts journey planner
Traveline journey planner

Social media

It may also be worth following the bus operators on social media for travel alerts, service updates and to submit your bus-related questions.

Stagecoach East Midlands X (formerly known as Twitter)
trentbarton X (formerly known as Twitter)

Frequently asked questions

All new students will receive their physical travel pass when they come to college to enrol and secure a place on their course *. Returning students will be sent their travel pass through the post in early-mid August, to the address held on our student record system. The card will allow two weeks free travel in late August, early September (dates to be confirmed).

To continue using the travel pass after this period, you will need to purchase your travel pass by visiting trentbarton.co.uk/westnottscollege , then simply create an account and enter the information required. This will include inputting the card serial number (the long number printed on the reverse of the physical card), your unique identification code (provided to you when you received your card), and your payment details.

It is recommended that you purchase your travel entitlement by (Date TBC) to give sufficient time for it to be remotely loaded onto your travel card (otherwise you will pay your bus operator’s standard fare, once the period of free travel ends).

This video will guide you on how to add your travel pass product onto your new card.

The first payment will be made when purchasing the product after enrolment. A second payment will then be taken through a recurring payment in the first month of travel on or around the 20th of the month. This means there will be two payments in the first month, and then eight further payments on or around the 20th of each month through the academic year.

If you qualify for a college bursary, the cost of your travel will be free once you have activated your card on the payment website using your unique code.

Staff that wish to purchase a travel pass should go to room 157 at the Derby Road campus, where you will be issued with a card and your unique identification code. If you are unable to go to room 157, please email [email protected] and these will be sent to you via internal mail. Upon receiving your card, please visit trentbarton.co.uk/westnottscollege , create an account and enter the information required. Please note: The staff pass is for 12 months and cannot be cancelled during this time, which means employees will be committing to £53 per month for the entire period.

If you experience any issues or difficulties with the purchase or activation process, please contact trentbarton, the card-provider, by telephone on 01773 712265 or by email at [email protected] to receive assistance.

* All new students will be required to make their own way to college for enrolment.

- A single travel pass usable on Stagecoach and trentbarton buses across most of Nottinghamshire and parts of Derbyshire.

- Unlimited travel all day, seven days a week, for the duration of your course – allowing you to take a bus to work placements, work experience, part-time jobs, or meet up with friends outside of college.

- A flexible monthly payment scheme instead of a one-off cost.

- Get home more easily from evening events at college such as sport or restaurant activities, homework clubs, societies or evening study in the learning resource centres.

- Build your confidence, independence and life skills by using public transport.

- Dedicated journey-planning websites to help you plan your route to and from college.

- Electronic signage at bus stops, showing arrival times.

- Available to college staff, representing significant savings on standard fares.

This full network map shows all the buses that operate through Mansfield and Sutton. It details the buses that terminate at, or depart from, Mansfield bus station.

This map shows the buses that operate through Sutton bus station (including two drop-off points for route 33, which will mean taking a short walk to the bus station, if required). There is an additional 3c service departing from Sutton Bus Station at 8.15am each college day (term-time only), running to Sutton Junction. Sutton Junction is opposite our Construction Centre and is a short walk from our Engineering Innovation Centre. The 3c will also operate an extra service at 3.50pm and 4.05pm (each college day during term-time) to collect students from Sutton Junction and take them to Sutton bus station. This additional service supplements existing bus routes in the area.

The number 90 now operates an extended service that will now continue into Mansfield (via Sutton), ending its journey at Mansfield bus station. The extended 90 service will connect our Engineering Innovation Centre (Sutton), Construction Centre (Kirkby), Derby Road campus (Mansfield), and Sixth Form College (also in Mansfield). There is also be a new service called the X90 . The X90 is a dedicated, college day (term-time only) express journey from Mansfield bus station at 8.10am, arriving at Sutton Junction at 8.25am, opposite our Construction Centre and a short walk from our Engineering Innovation Centre. This timetable shows the pick-up points and times of the extended 90 service and new X90 service.

- Studying a course for 2 or more days per week and in receipt of a bursary (any age): free (see points (1) and (2))

- Learners aged 16-18: Subsidised price of £18 per month for 10 months - September to June (see point (2))

- T-Level students: free - this is to enable students to attend their mandatory placements with employers

- Adult learners aged 19+: £38 per month for 10 months - September to June

- Apprentices (any age): £38 per month - all year round

- West Notts College staff: £53 per month - all year round

You can purchase your travel pass at any time during your studies and then pay monthly, either manually or by direct debit. However, the period of free travel is from (dates TBC). If you don’t activate your travel pass by this date, you will pay the bus operators’ standard fare.

You will only pay the discounted price, or qualify for free travel, once you have activated your travel pass.

The first payment will be made when purchasing the product. A second payment will then be taken through a recurring payment in the first month of travel on or around the 20th of the month. This means there will be two payments in the first month, followed by further payments on or around the 20th of each month

Because it’s a monthly payment scheme, students pay only for the months that they need the travel pass. This means students can cancel at any time and pay up to the end of the current month. However, you won’t be entitled to a refund covering the remaining part of the month in which you cancel.

The staff pass is for 12 months and cannot be cancelled during this time, which means employees will be committing to £53 per month for the entire period.

You will be able to plan your journey using the Traveline website or this network map . Alternatively, you could use Google Maps. Stagecoach and trentbarton also have maps, timetables and journey planners on their own websites. In addition, there will be a dedicated journey-planning website that you can use on your smartphone and the college will provide a route map.

Unless your bus goes directly to the college campus you attend, you may need to change buses at Mansfield or Sutton bus stations and take a connecting service to your college site.

Buses on college bus routes will pull into two dedicated bays at Mansfield bus station and a single bay at Sutton bus station.

The bus stop outside the Derby Road campus is named ‘West Notts College’ to make it easier for people not familiar with Mansfield or the campus to recognise when they need to get off.

Sutton bus station has also made improvements to its signage to aid student travel.

Nottinghamshire County Council is working towards providing real-time information displays at all bus stops around the four campus sites. There will also be a website containing this information that you can use on your smartphone. We will announce when the new website will go live.

Yes. trentbarton covers routes in Derbyshire, so you will be able to catch one of its buses.

Yes, absolutely! You will be able to use it all day, every day, including evenings and weekends, during the period the travel pass is valid for.

These are public buses, which means other passengers will be on board using these services.

Although there would be disruption if some bus services didn’t operate, the college would implement contingency plans to minimise the impact. In the event of a strike, we would make alternative arrangements, such as allowing students who couldn’t get to college to attend their lessons online instead. However, we are not expecting this to happen.

In the event of bad weather, the college would contact Stagecoach and trentbarton to determine whether services will be affected. We would then decide whether we need to close our campuses – either at an appropriate point in the day, once we are satisfied students/staff can get home safely, or early in the morning if the weather has deteriorated overnight. The college would communicate this by text message, Microsoft Teams, our website and social media pages.

Unfortunately not at the moment. We are in discussions with the train company about whether train travel could be included but no firm decisions have been made. Therefore, it is not part of the current offer.

However, we will continue to talk to the train company about this and press our case.

Please report lost travel cards to the reception at your college campus. A replacement card will be issued at a cost of £5.

Need more help?

Feel free to contact our customer enquiries team who will get back in touch as soon as possible.

Email [email protected]

Have a query about a specific bus or route? Then please contact the bus companies directly.

Contact Stagecoach

Contact trentbarton

Why choose West Notts?

96.2% A Level pass rate in 2022.

New for 2021 - Mansfield and Ashfield Sixth Form College .

One of the top colleges in the UK for student satisfaction.* *Learner Exit Survey 2019/20

We offer a flexible and cost-effective travel pass to all students and apprentices.

We have four campuses each boasting a number of state-of-the-art facilities.

Expedia Rewards is now One Key™

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