st thomas vi travel agent

Welcome to the virgin islands

St. Thomas Tours & Concierge focuses on providing travelers arriving to the beautiful island of St. Thomas, Virgin Islands with the perfect islands experience. We provide pick-ups/drop-offs to and from the airport to lodging destinations. We organize pre-order transportation and personalized private/group shuttle services around our beautiful islands. We also conduct various tours, arrange excursions, and perform numerous concierge services.

Contact an Agent!

Call: (340) 513-9064

Email: [email protected]

Visit: St. Thomas, USVI

St Thomas has a rich cultural experience from music to food to offer to our  visitors. You will always meet a friendly islander that will embody the friendliness of most islanders

EXPERIENCES

The best word to describe your experience… Paradise!!

We are here to cater to all your needs & wants while you enjoy our beautiful island we call Paradise. Thank you for allowing us to be a part of your vacation!

Paradise Gallery

Vacations may end but memories are forever. Capturing sunsets and silhouettes with your loved ones is one of the best experiences. In the USVI, we want you to take only memories and leave only footprints.

We are U.S. Virgin Islands Certified Travel  Agent Specialists. We are very familiar with the unique offerings that help distinguish our islands – St. Croix, St. John, and St. Thomas – as a top Caribbean destination. Best of all, the U.S. Virgin Islands is a U.S. territory with no U.S. passports required for entry making us “America’s Caribbean.”

Thomas Tours & Concierge Provides the Perfect Island Tour

As a professional tour and concierge business, we are here to introduce you to the sights, sounds, and incredible experiences that await you on your travels. Explore our tour packages and get in touch if you have any questions.

Adventure & Experience

Island life.

Our Tours & Transportation

Welcome to your island getaway! Below are just a few of the wonderful tours we provide to our customers/family. We also help you create your perfect vacation, specifically tailored to your wants and desires. Help me help you, to bring your special getaway to Life! 

Tours & Transportation Services

Ferry to BVI

Tootsys Late-Nite

Customized Itinerary & Transportation Package

Tree Limin Extreme (Ziplining)

Phantasea Tropical Botanical Garden

Night-Life Experience

Beach Experience

Living Like the Locals Experience

Mountain Top Experience

Concierge services.

Boat Living/ Boat Charters Mail Delivery

“Fantastic and patient crew. Very helpful to people who’s not moving as fast as the group.”

Happy Customer

“A well planned event. The organizers were very humble and friendly. I look forward to any events like this from your business. It was a very nice first experience for me and my small crew.”

BOOK YOUR TOUR TODAY

We are here to cater to all your needs & wants while you enjoy the beautiful US Virgin islands we call Paradise.  

Caribbean Concierge

Dive into the best of the u.s. virgin islands, creating unforgettable & unique experiences.

We are your local contact and full-service travel site for St. Thomas and St. John tours, boat charters, exclusive access to the best resorts & villa rentals, grocery delivery, yacht vacations and anything you can dream to curate a perfect vacation. Book now through our locally owned and operated all-in-one travel site!

FEATURED TOURS & ACTIVITIES

• User All Ages
• Hour Glass Half Day (3-6 hours)

Lime Out Snorkel (St. Thomas)

Cruz bay watersports.

Join us on the power catamaran Jost Boat for a snorkel adventure and lunch at a floating taco bar! Take a cruise on the North Shore of St. John and enjoy a morning snorkel off one of the many coral reefs surrounding St. John.

• Hour Glass Full Day (7+ hours) , Half Day (3-6 hours)

Half Day St. Thomas Jeep Tours

Island buddy.

Looking for an active tour that no one else offers? Live a day in the life of an adventurous local as we take you to our favorite places on the island!

• Hour Glass Full Day (7+ hours)

45′ Lagoon – Luxury Catamaran Sailboat

Sonic charters.

Enjoy a luxurious day aboard our 45′ foot sailing catamaran! Take in 360 views and feel the wind in your hair on our flybridge or soak in the sun on our forward sunpads.

Full-Day Private Boat Charter – Sun & Fun for All

Bama breeze v.i..

The best way to experience the US Virgin Islands is on your very own bespoke private boat charter. Enjoy swimming, snorkeling, sightseeing, turtles, quiet beaches, or party bars on your perfect day.

• Hour Glass Quick Trip (0-2 Hours)

St. John Night Kayak Tour

Night kayak.

Night Kayak/GLOW tour is an award winning excursion based out of the beautiful Westin Resort, St. John. Upon arrival “get your glow on” with glow paint and photos. Upon departure be amazed by the clear-bottom kayaks and glow of your kayak.

The Ultimate Night Kayak Tour

Enjoy kayaking at night with an innovative LED light system that illuminates the sea below you.  Fun for everyone! Use glow sticks and glow paint before boarding and enjoy the magical sea life you see beneath you! The best Night Kayak tour in St. Thomas.

VOTED THE BEST TRAVEL SERVICE IN ST. JOHN & ST. THOMAS!

Welcome! Through this site, we present a range of handpicked suggestions tailored to connect you with extraordinary and awe-inspiring adventures. We collaborate with top-tier, seasoned boat charters and expert tour guides to craft unforgettable and one-of-a-kind experiences.

Upon request, we can provide you with a personalized itinerary so that you can do what you’re supposed to do in the islands — relax. We are your full-service concierge.

Our commitment to you spans from the moment you first envision your journey to St. Thomas or St. John, all the way until your long awaited vacation comes to a close. We are here to make planning easier & give you the expert advice everyone wishes they had before traveling to a new place!

PLAN YOUR TRIP WITH THE USVI'S BEST CONCIERGES

"I cannot say enough great things about this company. They simplified my vacation to the point to where I only had to show up and enjoy my trip. They went out of their way with making itineraries, helping find flights/lodging, and were especially helpful in booking the excursions. They took the stress of planning a Caribbean vacation completely out of the equation. If you plan on traveling to the Caribbean and don't reach out to these guys, you're going to be the one missing out. I can't wait to book my next trip down there!"

"Michaela was great to work with on our most recent trip to St. John. She helped us set up our grocery delivery service and also booking a photographer for family photos. She also provided great insight into restaurants, beaches, and things to do. Whatever kind of vacation you are looking for, the Caribbean Concierge is a great resource to help you plan a stress free trip!"

"Melissa at Caribbean Concierge helped to make our short time in St Thomas smooth, seamless and stress free!! I happened upon their FB page and reached out with a question regarding and excursion. This turned into her building us an itinerary, recommending restaurants and "go to" spots and connecting us with a charter boat tour and taxi service while on the island!! Their service doesn't stop there. After reading some of their stellar reviews, they offer help with accommodations, car rental and much more. If you're planning a trip to the Virgin Islands, reach out to Caribbean Concierge!!!"

"Michaela was AMAZING. My boyfriend and I went to the USVI for the first time in November, and planning our trip with Michaela made our experience a dream. Michaela is super responsive, understood what we were looking to do while we were on St. John, and booked so many activities and reservations for us. Her connections with hotels, Airbnb & Vrbo owners, restaurants, boat charter services, and many other services made planning our trip SO much easier. We're already planning a trip back down to St. John/St. Thomas and Michaela was the first person I messaged. Highly, highly recommend!"

St Thomas Travel Agents

Picara pearl villa & suites magens bay.

Picara Pearl Villa & Suites Magens Bay is a NEW very private, oceanfront, villa vacation rental in St. Thomas, U.S. ... Read more Virgin Islands. Special Offers available! OVERVIEW What's better than enjoying an ocean view? Enjoying an oceanfront! At Picara Pearl you don't just get to view the ocean from afar. ...

Caribbean Buzz Helicopters

Caribbean Buzz is located in St. Thomas U.S. Virgin Islands. We are the only FAA approved helicopter company in the ... Read more British and US Virgin Islands. CBZ also provides service to Puerto Rico, Anguilla, and St. Maarten among others. The CBZ team consists of highly experienced pilots who are ready to ...

Virgin Islands Boat Rental

Private boat charters to the best destinations throughout the US and British Virgin Islands. Visit famous destinations ... Read more throughout the Virgin Islands aboard a private charter.

Treazzure Sailing Adventures

Treazzure is a 60 ft. classic ketch and the largest daysail vessel of its kind in the US Virgin Islands. Timeless ... Read more beauty that bears a striking resemblance to an authentic pirate ship, Treazzure is truly in a class all its own. Unlimited amenities and warm, personalized attention from our Captain ...

iYachtClub is the premier yacht charter vacation brokerage in the Virgin Islands. We specialize in all-inclusive ... Read more Caribbean crewed charter vacations, but also book Captain-Only and Bareboat vacations as well as day sails. We help clients pick their favorite destination, choose the perfect yacht and ...

Tropic Honeymoon

Sail into the sunset with the one you love. Dream honeymoons on a private catamaran in the Virgin Islands with your own ... Read more personal gourmet chef and a captain who knows where to find the secluded coves as well as the fun night spots to dance under the stars. Private yoga & massage right on the beach, ...

Other options near St Thomas, VI

On the sea charters.

12+ destinations in the USVI & BVI. From private secluded beaches, to local bars and eats. We guarantee to make your ... Read more bachelor/bachelorette party unforgettable. Or your romantic sunset charter for the newly-weds. We are more flexible than any other charter company and want to make sure to make your ...

Travel Agents near St Thomas, VI

Search beyond travel agents in virgin islands, other vendors in virgin islands for your wedding, wedding vendors.

• Wedding Photographers
• Wedding DJs
• Wedding Hair & Makeup
• Wedding Planners
• Wedding Caterers
• Wedding Florists
• Wedding Videographers
• Wedding Officiants
• Wedding Rentals
• Wedding Bands
• Wedding Cakes
• Wedding Limos
• Wedding Decor & Lighting
• Wedding Jewelers
• Wedding Favors

St Thomas, U.S Virgin Islands

St. Thomas, the gateway isle of the U.S Virgin Islands in the Caribbean. Home to breathtaking views, velvety beaches, and spectacular snorkeling spots great for any vacation day trip. Founded by Danish settlers in the 1600s, this island is full of historic buildings, a busy cruise port, and lots of rum to enjoy all the pirate stories.

Busy or quiet, the beaches are perfect, with no jellyfish insight making the sea even more enjoyable. Something that makes St. Thomas an even more desirable vacation spot is no need for a passport to visit. As a U.S territory, American citizens only need a valid I.D to enter the island.

That means you could travel from Washington, D.C, New York, or California with as little as your driving license and enjoy all the beauties St Thomas has to offer.

Things To Experience in St Thomas, U.S Virgin Islands

There are lots to see and do in St. Thomas, so don't forget your camera to snap some photos of the amazing memories you make. Information on all the wonderful sights is below, giving you an idea of what areas should not be missed!

Charlotte Amalie

Charlotte Amalie is the largest city found in the United States Virgin Islands. Most popular for its amazing shopping center, upscale shops, underwater safaris, and ecotours. A former pirate paradise, Charlotte Amalie is now home to beautiful historical sights such as the Lutheran Church erected in 1793, the green Legislature Building, and the bright red Fort Christian dating back to the 17th-century.

It is an easy place to enjoy on foot, apart from the 99 step staircase built from Ballast bricks from the old ships visiting with goods from their voyages in Europe.

St Thomas Skyride

There are no better views of St. Thomas than at the St. Thomas Skyride, a must-visit destination on any vacation to the island. Across from the Havensight dock, you need to take a small tram ride 700 feet above sea level from the Skyride base.

Cameras should not be forgotten as every day in St. Thomas is a picture-perfect day, especially when you're at the summit, Paradise Point. At Paradise Point, you can sit back and relax with a Bailey's Bushwhacker, one of the open-air bar's signature drinks.

If you're feeling a little peckish, enjoy a light bite, and there's no better way to cool down than sipping on one of the frozen drink specialties available. The St. Thomas United States Virgin Islands have lots to offer, and the Skyride should not be missed.

Devil's Triangle Golf Course

The Devil's Triangle golf course lives up to the name, a deceptive course that isn't the biggest, with spectacular views and worth playing at least once. This course is a real challenge, and unless you're a real target man, you're probably not going to shoot your best game.

If having a golf caddie is your thing, sorry, you're on your own on this course, but the more than friendly staff make up for this back at the clubhouse.

The first hole is a par four that has a tiny green, so precision is needed. Enjoy calming ocean scenes from the second and third hole, with the rest of the course boasting spectacular mountain views of the island.

Food and Drink

With tours and tastings, the delicacies of St Thomas can be enjoyed in plenty of ways. Frenchtown brewing company is the only 3 barrel nano-brewery in all of the Virgin Islands located on the small fishing village of Frenchtown St. Thomas.

Stop by for a seasonal taste of their succulent craft beers or a tour of the entire brewery, where you can enjoy a refillable stainless steel growler perfect for brews on the beaches.

There's nothing better than the local cuisine found on the island of St. Thomas when it comes to food. Enjoy local favorites such as potato stuffing, red grout, fritters, and kallaloo. All of these mouth-watering foods can be enjoyed on the flavors of St. Thomas food tours, perfect for all foodies out there with a love of Caribbean menus.

Duty-Free Shopping

If you come accustomed to the kind of food and drink you are receiving in St Thomas, there's no need to worry. You can bring up to 6 bottles of local rum, so be sure to try them out and decide your favorite. You can enjoy duty-free shopping up to a limit of $1,600, giving you more than enough ways to spend and enjoy your hard-earned dollars in St Thomas.

One of the top activities in St Thomas is snorkeling. There are loads of different options such as kayak snorkeling, with a guide, or on a boat snorkel tour. If the open seas are not your thing, there are lots of beaches on St. Thomas offering amazing snorkeling experiences.

For lovers of sea turtles, snorkeling is a must. With a strong population in the area, there is a high chance that you're going to enjoy the majestic nature of these amazing reptiles. Other sea dwellers such as crabs, squids, stingrays, fish, conch, and plenty of coral reefs are here to be found in St. Thomas.

Check Itinerary

Please enter the confirmation number:

Please enter the last name:

A Better Way To Book Bolongo For Travel Agents

Exclusively for travel agents, access and book your clients vacation.

Specifically created for Travel Agents like you, our platform allows for easily booking and managing your clients vacation bookings. Book more simply and efficiently and take advantage of your unique benefits. Our current promotion will always be loaded in the booking engine so you get the best value for your clients.

If you would like to come visit us yourself, give us a call at 1-800-524-4746 to get our 25% Travel Agent Discount. If you plan to book hotel + airfare online, call us to get the promo code directly.

Agent Login

Agent Sign-Up

St. Thomas, US Virgin Islands 00802 Reservations: 1-800-524-4746 [email protected]

• Buy Room Amenities
• All Inclusive Beach Resort
• Reservation Policies
• Eat and Drink
• Sustainability
• Getting Here
• St. Thomas Vacation Specials
• Jobs & Careers
• Travel Agents

© Copyright 2024 All Rights Reserved

ST. THOMAS HOTELS

St. Thomas is not the largest of the US Virgin Islands , but it does receive more visitors than it’s sister islands of St. Croix and St. John . With a land area of only 32 square miles, the U.S. Virgin Island of St.Thomas this quintessential capital of America’s Caribbean is popular for watersports, golfing, eco-adventure and relaxing. Because of its easy access to the mainland United States, it is a convenient launch for boating adventures. Most yacht charters for the USVI, and even some that include the British Virgin Islands , depart from St. Thomas.

History buffs enjoy the notably well-kept historical sites such as Fort Christian and Blackbeard’s Castle. The island is a popular stop on cruise ship itineraries, but the local guides we partner with, know how to tour the most popular sites, and avoid the crowds. You’ll definitely want to hire a guide or rent a car to explore some of the island’s best beaches, such as Magens Bay, which are protected from hotel development. One main characteristic of life under Danish rule remains, while in the USVI you drive on the left-hand side of the road.

St. Thomas is an excellent choice for an island-hopping vacation with neighboring islands, something our travel advisors are skilled at arranging.

Luxury Hotels

Smart travelers know it is more important than ever to have a trusted advocate by your side.

When we plan your travel, we put our 20+ years of experience to work for you.

• < Back to Home
• Destinations
• < Back to Caribbean
• US Virgin Islands

US Virgin Islands Vacation Packages

Surrounded by the Atlantic and the Caribbean, St. Croix, St. John, and St. Thomas each have their own identities, but together they are home to some of the most beautiful beaches and breathtaking landscapes in the world. St. Croix, the largest island, is known for its colorful carnivals and world-class golf courses. While two thirds of St. John consists of a national park and sublime beaches. And the historic capital, St. Thomas, is loaded with Caribbean charm. The best part, our Liberty Travel consultants can customize your vacation package, so you can enjoy them all.

US Virgin Islands at a Glance

Currency: US Dollars ($)

Tipping Customs: 15-20% of your restaurant check

Language: English

Popular Drink: Cruzan rum

Must Eat: Homemade ice cream – typically made with tropical fruit

Power Up: US Plug types, 110 V

Weather: Tropical climate with average annual temperature ranging from 86-91°F.

Best Time to Visit: April to June, when temperatures are milder.

Popular US Virgin Islands Destinations

Us virgin islands deals, meet our us virgin islands experts.

Tanya Economou

Erin Dillman

Colleen Smith

Kathleen Romanishan

Marisa Cunha

Top Things to Do in the US Virgin Islands

Explore the National Park, St John From hiking trails and protected bays to underwater sea gardens and stunning beaches, the park offers endless adventures.

Dive into Buck Island Reef, St. Croix The first U.S. underwater national monument, the reef is one of the best dive sites in the U.S. Virgin Islands. 

Tour the Cruzan Rum Distillery Stop by the historic distillery and see how the islands’ popular drink gets made. Then, get a taste of the good stuff.

Night kayak in the lagoon Paddle a kayak under cover of darkness and hear local folklore and stories about ghosts, pirates and shipwrecks.

Head to Blackbeard’s Castle, St. Thomas Get to the top of the famous 99 steps to Blackbeard's Castle for spectacular views of the harbor and the city.

Our Commitment to You

For over 70 years, the one-on-one personal experience has been at the very heart of Liberty Travel’s mission. It's what we've always done, and now it’s more important than ever.

We’re committed to serving you through:

• GUIDANCE with our expert insight and travel knowledge.
• VALUE with irresistible rates, offers and benefits.
• PEACE OF MIND to book with confidence.
• SERVICE by being by your side before, during, and after your trip.

Real people helping real people. Beside you every step of the way.

The Liberty Travel Experience

At Liberty Travel it’s the people who make a difference. Our travel experts craft the perfect trip for every traveler through our award-winning customer service. Real people helping real people. Beside you every step of the way.

Connect By Phone

Connect In Store

Connect With An Expert

Sponsored Vacations

Winner of the World Travel Awards for United States' Leading Travel Agency

We are honored to be named United States’ Leading Travel Agency at the 30th annual World Travel Awards. Thank you for trusting us with crafting your incredible vacations.

Contact Form

Fill out the form below to get in touch with us.

Liberty Travel is dedicated to helping you get the best value and greatest experiences out of any trip. One of our Travel Consultants will respond to your enquiry within 1 business day.

If you would like to speak with a consultant now, please call 1-888-343-2128 .

A Liberty Travel consultant or one of our third party independent advisors who are part of our member network, Envoyage will contact you within 1 business day. If you would like to speak to a Liberty Travel consultant or one of our independent advisors now, please call 1-888-343-2128 . A non-refundable consulting deposit may be required to start the planning process for certain multi-city itineraries based upon complexity. This consulting deposit will be applied towards your final trip cost at the time of booking. You acknowledge that by submitting this inquiry form that your information may be disclosed to our third party independent advisors who are part of our member network, Envoyage for the purpose of facilitating your inquiry and your travel services booking. Accordingly, you are deemed to consent to the collection, use and disclosure of your personal information by us to our third party independent advisors who are part of our member network, Envoyage and relevant travel service providers for the purpose of facilitating your inquiry and your travel services booking and in accordance with the Liberty Travel Privacy Notice .

Feedback Form

• Website Feedback
• Service Feedback

Flight Centre Redirect Message

Flight Center is now Liberty Air Experts. Expect the same level of expertise on all varieties of flights, all around the world.

This store is now closed

The store you’re looking for is no longer open for business. Please try searching for another location near you. Thank you for your patience!

• Experts Near Me
• Destination Experts

Looking for a travel expert that’s close to you? Select your state.

Don't see your state? Select all states or select the state nearest to you.

Expert insight & travel knowledge

Irresistible rates, offers & benefits

Peace of Mind

Reassurance to book with confidence

Beside you every step of the way

Which destination do you want your travel expert to specialize in?

Booking 10 or more rooms?

New Hub Store Structure

Don't show me this again

WELCOME TO THE VIRGIN ISLANDS.

  Island Luxury Vacations and Property Management is a premier, full-service vacation planning and property management company with over 15 years of experience serving the US Virgin Islands .

Now featured in the Winter-Spring 2023 issue of Elevated Magazine.  

THE ART OF HOSPITALITY.

Where luxury living meets the spirit of the islands

A LOCATION UNLIKE ANY OTHER.

Plan the journey of your dreams., st. thomas & st. john - u.s. virgin islands.

At Island Luxury, we combine the finest in high-end accommodations with pure island enjoyment. Each of our St. Thomas vacation rentals is distinctly diverse and offers a unique sense of place. Our team of experts will help you select the perfect vacation retreat and assist you with all your travel planning needs. Every experience is carefully curated to offer an authentic, intimate exploration into the soul of the Virgin Islands.

EXPLORE THE ISLAND

CONCIERGE SERVICES

Whether it’s your first time visiting the islands or you’re a seasoned visitor, we’ll work closely with you to create a vacation experience that’s as unique as you are. Our St. Thomas vacation rentals come with a concierge service eager to help you design your dream vacation. From airport pickups and Jeep rentals to boat excursions and spa services, our concierge team is here to take care of you every step of the way and help you make memories you’ll cherish for a lifetime.

RELAX & RECHARGE

Explore With Us

Your island guide, in the media.

YOUR DREAM GETAWAY AWAITS.

White sand beneath your feet. A warm breeze blowing through your hair. An underwater wonderland waiting to be explored. There’s a little bit of magic in these islands, and it’s been drawing visitors to the shores for hundreds of years. Let yourself get swept away by the unparalleled natural beauty, rich history and welcoming culture of the U.S. Virgin Islands.

TESTIMONIALS

"The property managers were incredibly attentive and available to answer any questions. We had a fabulous time!"

— Maya, Guest at Villa Yellowbird

📞   +1 340 626 4608

      [email protected]

© 2021 Island Luxury Vacations and Property Management

Book direct and save 10% with no minimum stay requirements!  BOOK NOW

Reservations

Secret harbour works with travel agents, travel agents - please book direct on our booking portal.

Secret Harbour is happy to work with Travel Agents. We invite you to book through the GDS, our 2-way connectivity gateway, or directly on our website using your IATA number (see field above). When booking direct, Travel Agents will receive 10% commission on commissionable rate plans.  Please note: not all rate plans are commissionable and it is your responsibility to select only commissionable rate plans. Packages are not commissionable. For more information about working with Secret Harbour, please view/download the brochure for Leisure Travel Agents, or the brochure for Incentive Travel Agents. Thank you for choosing Secret Harbour!

Secret Harbour Incentive Travel Agent Brochure:  Click here to view and/or download brochure

SPECIAL OFFER

A Travel Agent Member rate with discounted pricing and 12% commission is also available to select agents wanting to partner with Secret Harbour. Please email  [email protected]  to register for Special Member Rate privileges. Please put TRAVEL AGENT MEMBER RATE in your email subject line.

Thank you for booking directly with Secret Harbour. Travel anytime and Save 10% with no minimum stay requirements! Rate is commissionable.

Enjoy complimentary $100 watersport voucher, $75 taxi credit, and 10% off your condominium. Requires a 5 night stay. Use Access code UB5. Rate is not commissionable

It's easy to plan a hassle-free getaway to St Thomas USVI. We are home to an international airport with lots of direct flights and a bustling cruise ship port. Secret Harbour is situated away from the downtown crowds, and just one mile from the town of Red Hook where you can enjoy restaurants, shopping, and ferry boat excursions to St John USVI and the neighboring British Virgin Islands. No passport is required for US Citizens to visit the US Virgin Islands.

Government of the Virgin Islands

U.S. VIRGIN ISLANDS LAUNCHES ONLINE PORTAL TO PRESCREEN ALL TRAVELERS

Home » U.S. VIRGIN ISLANDS LAUNCHES ONLINE PORTAL TO PRESCREEN ALL TRAVELERS

U.S. VIRGIN ISLANDS (July 24, 2020) – The U.S. Virgin Islands Department of Tourism announced the launch of phase one of a new online portal that will prescreen and assist with the certification process of all travelers prior to their arrival in the Territory. The goal is to reduce the spread of Coronavirus Disease 2019 (COVID-19).

The U.S. Virgin Islands Travel Screening Portal facilitates pre-arrival processing, thereby improving efficiency, reducing delays, and providing a more seamless traveler experience.

The development process will next integrate mobile optimization for the portal, followed by a hybrid mobile application launch, and artificial intelligence to automate the processing of laboratory test results from travelers visiting from highly impacted states and territories.

The secure portal, a result of the coordinated efforts of the Office of the Governor, the Virgin Islands Department of Health, the Virgin Islands Port Authority, the Ports of the U.S. Virgin Islands, and the Department of Tourism can be found at www.usviupdate.com/travelportal .  

The Government of the U.S. Virgin Islands will provide oversight with respect to Health Insurance Portability and Accountability Act (HIPAA) compliance and other best practices to ensure the confidentiality and privacy of user information and personal data, and the overall integrity of the process.

Upon visiting the portal, all travelers will be greeted with a welcome that guides them through a series of screens, including General Information, Terms and Conditions, Traveler Information, and the COVID-19 Traveler Screening Tool. After travelers from highly impacted areas upload their COVID-19 test results, the information submitted will be processed in 24-48 hours and a certification code issued immediately upon completion.  

For most travelers, the portal screening and certification will eventually replace the existing manual procedure, which requires the physical completion and review of the COVID-19 Traveler Screening Tool at the Territory’s ports of entry. Once the passenger arrives, the Virgin Islands Port Authority, in conjunction with the Department of Health and the Virgin Islands National Guard, will process the traveler using the validation generated from the portal in addition to performing temperature checks with a thermal scanner.

“Our team has been working tirelessly to adapt to a rapidly changing operational environment in this ‘Open Doors’ phase of the pandemic,” said Commissioner of Tourism Joseph Boschulte, “and we continue to update our practices and procedures as recommended by the Centers for Disease Control and Prevention and local health officials.” 

The Commissioner applauded the efforts of the interagency teams and stated that the online portal, which prescreens all travelers and validates COVID-19 test results, is another positive step towards keeping residents and visitors safe.

Any traveler aged 15 and older whose home state (state of residence) has a COVID-19 positivity rate greater than 10 percent will be required to produce a negative COVID-19 antigen (molecular/PCR/rapid) test result received within five days prior to travel to the U.S. Virgin Islands or a positive COVID-19 antibody test result received within four months of travel to the Territory. Currently, residents of Puerto Rico are also subject to this requirement.

COVID-19 test results are also required from travelers, 15 years old and older, who have spent more than seven days in and are traveling from a state with a positivity rate greater than 10 percent. Positivity rates used are according to data and analysis from Johns Hopkins University: https://coronavirus.jhu.edu/testing/tracker/overview . 

For further guidance, the USVI’s Travel Advisory can be reviewed at: https://bit.ly/2CChShf .  

For more information, visit www.usviupdate.com or email [email protected] .

About the U.S. Virgin Islands

For more information about the United States Virgin Islands, go to  VisitUSVI.com , follow us on Instagram ( @visitusvi ) and Twitter ( @usvitourism ), and become a fan on Facebook ( www.facebook.com/VisitUSVI ). When traveling to the U.S. Virgin Islands, U.S. citizens enjoy all the conveniences of domestic travel – including on-line check-in – making travel to the U.S. Virgin Islands easier than ever. As a United States Territory, travel to the U.S. Virgin Islands does not require a passport from U.S. citizens arriving from Puerto Rico or the U.S. mainland. Entry requirements for non-U.S. citizens are the same as for entering the United States from any foreign destination. Upon departure, a passport is required for all but U.S. citizens.

To Reduce Health Risks, Increase Access to Quality Healthcare and Enforce Health Standards.

• St. Croix Office (340) 718-1311
• St. Thomas Office (340) 774-9000
• St. John Office (340) 776-6400
• Office of the Commissioner
• Reports and Plans

Site Information & Policies

• Send Us Feedback
• About the Website
• Privacy Policy
• Non-Discrimination Notice

Follow us on

Create a travel agent university account

Take a few moments to register and get access to over a dozen courses and join the already thousands that use Travel Agent University. You will receive an email confirmation shortly. Please be sure to confirm your email address.

TAU Privacy Policy

It is with great pleasure that I welcome you to the U.S. Virgin Islands Travel Agent Specialist Program. This program and course will familiarize you with our unique offerings that help distinguish our islands – St. Croix, St. John and St. Thomas – as a top Caribbean destination. Best of all, the U.S. Virgin Islands is a U.S. territory with no U.S. passports required for entry making us “America’s Caribbean.”

Already A member?

Terms & conditions.

Terms & Conditions for the U.S. Virgin Islands Loyalty program are coming soon. 

Famous Agent Authentication

Please enter your famous agent ID number to gain access to the Famous Agent Academy.