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Travel Consultant skills for your resume and career

The travel consultant role requires a combination of hard skills and soft skills. On the technical side, the ability to book reservations, manage travel arrangements, and use systems like Sabre and Apollo are invaluable. These skills are crucial for ensuring that travelers' needs are met and that their trips go smoothly.

On the soft skill side, being a good communicator and a problem solver are key. As Diane Petras , CTIE, president at The Travel Institute, says, "The foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills." Dr. Brian Simmons , Associate Provost at Columbia International University, also emphasizes the importance of having a variety of practical experiences coupled with rigorous academic training. These skills will help you build trusting relationships with clients, understand their personal needs, and provide the best value for their travel.

15 travel consultant skills for your resume and career

1. reservations.

Reservations are bookings or arrangements made in advance for travel, accommodations, or other services. Travel consultants use reservations to modify business travelers' airline, car, and hotel reservations, including exchanging tickets in emergency and non-emergency situations. They also book transportation and hotel reservations using computerized reservation and ticketing systems and issue itineraries to travelers. They process domestic and international travel reservations, including car and hotel arrangements, and review reservations after initial and final payments for accuracy and proper accounting. They also communicate with clientele to determine travel needs and procure travel reservations.

  • Modified business travelers airline, car and hotel reservations including exchanging tickets in emergency and non emergency situations.
  • Applied account-specific travel policy to reservations for Nissan Motor Corporation travelers utilizing negotiated contracts and preferred suppliers.

Booking refers to the process of making travel arrangements. Travel consultants use booking to provide administrative support to associates using online reservation tools like Apollo. They arrange domestic and international travel by booking flights, transportation, and organizing all necessary documentation. They also coordinate booking services for clients, including airfare, hotel, and transportation reservations. They may also resolve booking problems/issues, taking into consideration financial profitability, company policies, and agency status.

  • Provided customer service by providing administrative support to associates using the online reservation booking tool Apollo.
  • Arranged domestic and international travel, booking flights and other transportation and organizing all necessary documentation.

3. Car Rentals

Car rentals are short-term vehicle rentals. Travel consultants use car rentals to arrange transportation for their clients. They coordinate flight arrangements, hotel accommodations, and car rentals. They also book airline tickets, car rentals, and hotel reservations. They ensure that all car rentals, hotel, and airline tickets are issued and invoiced. They also book car rentals for corporate travelers and crew members.

  • Coordinate domestic/international flight arrangements, hotel accommodations, car rentals, train tickets and limo service.
  • Coordinated corporate clients travel requests in airline ticketing arrangements, hotel accommodations and car rentals.

4. Hotel Reservations

Hotel reservations are bookings made for travelers to stay at a hotel or other lodging. Travel consultants use hotel reservations to organize travel arrangements for their clients. They book hotel rooms, make changes and cancellations, and handle billing for these reservations. They also use hotel reservations to assist clients with their travel needs, such as making dinner reservations and arranging airport transfers.

  • Provide information and prepared and book all air, car, and hotel reservations for frequent business travel members.
  • Coordinated all air, car, hotel reservations for clients located in and traveling to over 80 different countries.

5. Corporate Travel

Corporate travel refers to business trips taken for work-related purposes. Travel consultants use corporate travel by providing superior service to build relationships with customers, implementing training procedures, coordinating travel arrangements, counseling clients, processing calls, promoting packages, and enforcing travel policies. They also book and manage domestic and international corporate travel programs, arrange personal and business travel, and communicate with clients.

  • Cultivated customer relationships by providing superior service in all aspects of corporate travel, ultimately increasing potential for repeat business.
  • Implemented training procedures and manual for Familiarization Trips Assisted with Corporate Travel Consultants during peak volume periods.

6. Travel Industry

The travel industry includes the various sectors involved in traveling, such as airlines, hotels, and tour operators. Travel consultants use the travel industry to track marketing demographics, negotiate contracts, and advise clients on sightseeing and travel regulations. They also attend training meetings to stay up to date on the latest industry trends and best practices. As one travel consultant put it, "Developed a broad knowledge of American Express products and services, the premium travel industry and the customer base."

  • Tracked marketing demographics and performed related accounting functions using advanced travel industry software.
  • Negotiated contracts with travel industry representatives.

Choose from 10+ customizable travel consultant resume templates

Apollo is a computer reservation system that travel consultants use to book flights and accommodations. They use Apollo to create reservations, ticket, and manage their clients' travel plans. For example, one travel consultant used Apollo to book complicated and international reservations when travelers could not book online. Another travel consultant utilized Apollo to handle walk-in and business travel ticketing.

  • Processed ticket transactions via the Apollo computer reservation system.
  • Served on strike-force team during computer systems conversion from Sabre to Apollo providing employee training and hands-on assistance.

8. Ground Transportation

Ground transportation includes transportation methods such as buses, trains, and taxis. Travel consultants use ground transportation to create travel packages for their clients. They book and coordinate transportation for their clients, including airport pickups and drop-offs. They also book transportation for clients' tours and excursions. For instance, they arrange for clients to be picked up from their hotels and taken on tours around the city. They also ensure that clients are transported safely and efficiently.

  • Created both domestic and international travel arrangements including air, hotel and ground transportation.
  • Collect payment for air/ground transportation and accommodations from customers.

9. Travel Reservations

Travel reservations are the booking of travel arrangements such as flights, hotels, car rentals, and rail tickets. Travel consultants use travel reservations to manage and arrange travel for their clients, both for corporate and leisure purposes. They use various software systems like Sabre and System One to expedite the reservation process. They also provide customer service assistance before, during, and after travel has occurred.

  • Managed travel reservations and arrangements for corporate and leisure clients.
  • Full service corporate and vacation travel reservations

10. Airline Tickets

An airline ticket is a document or electronic record that allows a passenger to travel on an airplane. Travel consultants use airline tickets by planning itineraries, providing general travel advice, and issuing tickets that meet domestic and international travelers' budgets. They also book domestic and international airline tickets, business and economy, and process and perform quality checking of airline tickets and coordination of the distribution of electronic tickets to clients.

  • Planned Itineraries, provided general travel advice and issued airline tickets meeting domestic and international travelers' budgets.
  • Booked domestic and international airline tickets, business and economy.

11. Corporate Clients

Corporate clients are the businesses that use a travel consultant's services. Travel consultants assist these clients with booking and confirming travel arrangements, including flights, hotels, and transportation. They also provide professional service, coordinate off-site business meetings, and troubleshoot any issues that arise.

  • Assisted leisure and corporate clients with organization and bookings in all aspects of domestic and international travel destinations.
  • Head responsibility for timely and proper company servicing for Travel arrangements for all corporate clients.

12. Air Travel

Air travel refers to the act of flying from one destination to another using an airplane. Travel consultants use air travel to book transportation for their customers, including both domestic and international flights. They may also coordinate travel arrangements for groups and negotiate contracts with airlines. For example, one travel consultant specialized in booking air travel for charities and group travel. Another example is booking rail, hotel, cruise, car, domestic and international air travel for clients.

  • Specialized international air travel and ticketing to India.
  • Assisted in providing Air travel, hotels, and rental cars for the Military and Federal Employees.

13. Group Travel

Group travel refers to trips planned and organized for groups of people. Travel consultants use group travel to provide quality service to corporate customers and create detailed itineraries for both domestic and international tours. They also specialize in complex international travel planning and group travel arrangements. They coordinate group travel for several corporate and pharmaceutical companies and even facilitate group travel events.

  • Planned, prepared and organized detailed international itineraries for individual and group travels.
  • Developed expertise in group travel to provide quality service to corporate customers.

14. Leisure Travel

Leisure travel refers to travel for personal enjoyment rather than business. Travel consultants use leisure travel by coordinating, arranging, and ticketing customized travel arrangements for clients. They also book travel packages, including air, hotel, car, and insurance reservations. These consultants cater to individual and group travel needs, both domestically and internationally.

  • Coordinated, oversaw and executed all aspects of customized leisure travel arrangements.
  • Arranged and ticketed corporate and leisure travel for domestic and International destination.

15. International Travel Arrangements

  • Make professional, accurate, and cost effective domestic and international travel arrangements for clients while providing excellent customer service.
  • Provided international travel arrangements for USAID(Agency for International Development) travelers and contractors.

12 Travel Consultant Resume Examples

Build a professional travel consultant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12 + resume templates to create your travel consultant resume.

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List of travel consultant skills to add to your resume

Travel Consultant Skills

The most important skills for a travel consultant resume and required skills for a travel consultant to have include:

  • Reservations
  • Car Rentals
  • Hotel Reservations
  • Corporate Travel
  • Travel Industry
  • Ground Transportation
  • Travel Reservations
  • Airline Tickets
  • Corporate Clients
  • Group Travel
  • Leisure Travel
  • International Travel Arrangements
  • Business Travel
  • Inbound Calls
  • Travel Services
  • Reservation System
  • Travel Itineraries
  • Corporate Accounts
  • Product Knowledge
  • Car Reservations
  • Vacation Packages
  • Financial Considerations
  • Travel Packages
  • Client Profiles
  • Repeat Business
  • Customer Inquiries
  • Travel Products
  • Domestic Travel
  • Airline Reservations
  • Customer Issues
  • Local Customs
  • Trade Shows
  • Cruise Lines
  • Rental Reservations
  • International Air
  • Customer Complaints
  • International Destinations
  • Tour Operators
  • Bank Deposits
  • Travel Options

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Travel Consultant Related Skills

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  • Corporate Travel Counselor Skills
  • Corporate Travel Expert Skills
  • Cruise Counselor Skills
  • Senior Travel Consultant Skills
  • Tour Agent Skills
  • Travel Agent Skills
  • Travel Coordinator Skills
  • Travel Counselor Skills
  • Travel Manager Skills
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  • Travel Specialist Skills

Travel Consultant Related Careers

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  • Corporate Travel Counselor
  • Corporate Travel Expert
  • Cruise Counselor
  • Senior Travel Consultant
  • Travel Agent
  • Travel Coordinator
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  • Travel Manager
  • Travel Service Consultant
  • Travel Specialist

Travel Consultant Related Jobs

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  • Cruise Counselor Jobs
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  • Travel Consultant
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  • • Orchestrated high-end travel experiences tailored to affluent client specifications, managing over 100 luxury itineraries annually with meticulous attention to detail.
  • • Increased customer satisfaction rate by 25% through personalized service and proactive issue resolution, enhancing client loyalty and retention.
  • • Spearheaded the integration of GDS technologies, resulting in a 30% reduction in booking times and a more streamlined reservation process.
  • • Negotiated exclusive deals with premium vendors, securing on average 15% better rates for our clients compared to standard industry offerings.
  • • Cultivated a strong personal brand as a luxury travel advisor, contributing to a 20% year-over-year revenue growth for the company.
  • • Led a successful digital marketing campaign that generated a 40% increase in new business, leveraging social media and industry networking events.
  • • Managed a portfolio of 80+ high-net-worth clients, delivering bespoke international travel packages.
  • • Pioneered the adoption of Virtuoso network partnerships, amplifying luxury service offerings by connecting with top-tier travel advisors and suppliers.
  • • Executed targeted outreach programs that expanded repeat business by 35% within one fiscal year.
  • • Curated exclusive travel content for company platforms, contributing to a 50% boost in online engagement.
  • • Coordinated with cross-functional teams to optimize customer service protocols, refining the end-to-end client journey.
  • • Designed personalized travel experiences for a diverse clientele, exceeding sales targets by 20% each quarter.
  • • Deployed expert knowledge of GDS systems to enhance booking efficiency and accuracy.
  • • Facilitated seamless travel experiences by providing round-the-clock support to clients during their journeys.
  • • Established key partnerships with local tour operators, creating unique destination activities.

Travel Consultant Resume Examples & Guide for 2024

Your travel consultant resume must highlight your extensive knowledge of global destinations. Showcase your proficiency in creating tailored itineraries that align with clients' preferences. It's imperative to demonstrate your adeptness in leveraging travel software and online booking systems. Ensure your resume reflects your strong communication skills and your ability to deliver exceptional customer service.

All resume examples in this guide

travel consultant job skills

Traditional

travel consultant job skills

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

Travel Consultant resume example

As a travel consultant, articulating the breadth of your destination knowledge and customer service skills in a concise resume can be challenging. Our guide provides tailored strategies to help you effectively showcase your expertise and experiences in a compelling manner, ensuring potential employers recognize your value in the travel industry.

  • Which sections do you need to include in your resume to meet recruiters' requirements;
  • How to write your travel consultant resume experience section - even if you have don't have little to no work experience;
  • Real-life professional examples to guide you how to write the most important travel consultant resume sections;
  • Adding even more sections so your travel consultant resume stands out with professionalism and your personality.

We've also selected some of the best (and most relevant) resume guides for the travel consultant role you're applying for:

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How to style your travel consultant resume: layout and format

  • Reverse-chronological resume format to highlight your experience;
  • Functional skill-based resume format if you have less experience and want to focus on skills;
  • Hybrid resume format to guide recruiters through both your experience and skills.
  • Make sure your headline is simple and includes the job you're applying for or your current role, an abbreviation of a certificate you have, or even your professional area of interest;
  • Always tailor your travel consultant resume to the role you're applying for by matching job requirements to your experience via different resume sections;
  • Once you've created your resume, download it in PDF (unless otherwise specified). This is to ensure readability and that the layout remains fixed.

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The more time and effort you've put into obtaining the relevant certificate, the closer to the top it should be listed. This is especially important for more senior roles and if the company you're applying for is more forward-facing.

Traditional sections, appreciated by recruiters, for your travel consultant resume:

  • Clear and concise header with relevant links and contact details
  • Summary or objective with precise snapshot of our career highlights and why you're a suitable candidate for the travel consultant role
  • Experience that goes into the nuts and bolts of your professional qualifications and success
  • Skills section(-s) for more in-depth talent-alignment between job keywords and your own profile
  • Education and certifications sections to further show your commitment for growth in the specific niche

What recruiters want to see on your resume:

  • Extensive knowledge of travel software and reservation systems (such as Amadeus, Sabre, or Travelport)
  • Proven track record in creating customized travel itineraries and experience in travel logistics
  • Excellent customer service skills and ability to build rapport with clients to understand their travel needs
  • Strong destination knowledge and familiarity with visa and passport regulations
  • Ability to multitask and handle travel emergencies or changes with efficiency and composure

What to include in the experience section of your travel consultant resume

The resume experience section is perhaps the most important element in your application as it needs to showcase how your current profile matches the job.

While it may take some time to perfect your travel consultant experience section, here are five tips to keep in mind when writing yours:

  • Assess the advert to make a list of key requirements and look back on how each of your past jobs answers those;
  • Don't just showcase you know a particular skill, instead, you need proof in the form of tangible results (e.g. numbers, percent, etc.);
  • It's perfectly fine to leave off experience items that don't bring anything extra to your skill set or application;
  • Recruiters want to understand what the particular value is of working with you, so instead of solely featuring technologies, think about including at least one bullet that's focused on your soft skills;
  • Take care with wording each bullet to demonstrate what you've achieved, using a particular skill, and an action verb.

The below travel consultant resume examples can help guide you to curate your professional experience, following industry-leading tips and advice.

  • Crafted unique travel itineraries for over 300 high-net-worth clients, prioritizing exclusive experiences and upscale accommodations, leading to a 40% increase in company revenue from repeat business.
  • Negotiated with over 150 vendors and service providers to secure the best possible pricing and amenities for clients, improving customer satisfaction ratings by 25%.
  • Implemented an innovative customer feedback system that enhanced the quality of service delivery by pinpointing areas of improvement, which boosted overall client retention by 20%.
  • Managed travel arrangements for over 50 corporate accounts, ensuring compliance with each company’s travel policy and budget constraints, resulting in a 95% client satisfaction score.
  • Led a project to transition to a new travel booking software, increasing operational efficiency by 30% and reducing booking errors by 15%.
  • Cultivated strategic partnerships with airlines and hotels to provide exclusive corporate rates, which cut travel expenses for client companies by an average of 20%.
  • Developed and executed marketing campaigns targeting niche travel sectors, ultimately increasing year-over-year sales by 35%.
  • Designed and hosted 10 exclusive travel webinars, attracting an average of 200 attendees per session, enhancing brand awareness and client engagement.
  • Orchestrated the logistics for multi-destination packages, coordinating with local tour operators and managing intricate schedules for groups of up to 100 travelers.
  • Pioneered the adoption of a virtual reality platform for destination previews, which led to a 50% uptick in bookings due to improved client confidence in their travel choices.
  • Streamlined the online consultation process via video conferencing tools, effectively handling an average of 30 client sessions per week, enhancing operational efficiency.
  • Launched personalized travel apps for over 1,000 clients, which increased engagement by providing real-time updates and travel assistance, thereby elevating the overall service experience.
  • Specialized in creating adventure travel experiences, resulting in a 200% growth in adventure package sales within the first year of program inception.
  • Collaborated with conservation groups to develop eco-friendly travel experiences, bolstering the company's reputation for responsible tourism.
  • Organized and successfully led 20 group adventure expeditions, maintaining a perfect safety record and achieving a 98% customer satisfaction rating.
  • Masterminded international travel plans for over 500 clients, emphasizing cultural immersion and authentic local experiences, leading to a 75% increase in repeat booking rates.
  • Liaised with foreign consulates and embassies to navigate visa processes, reducing application times by 40% for clients, thus streamlining their pre-travel arrangements.
  • Spearheaded the international travel training program for new hires, enhancing the team's skills and knowledge, which translated into a 50% faster booking turnaround.
  • Curated over 200 bespoke historical tours for culturally enriching experiences, which increased client engagement and drove a 65% rise in educational travel sales.
  • Conducted comprehensive research to ensure the historical accuracy of all tour content, thereby reinforcing the company's reputation for well-informed and educational travel services.
  • Partnered with history enthusiasts' communities to co-create exclusive content, expanding the tour offerings and achieving a 40% increase in customer loyalty within the history tourism niche.
  • Provided bespoke travel planning services for a portfolio of 200 elite clients, focusing on discretion and superior service, which led to a 90% client retention rate.
  • Orchestrated private jet charters, yacht rentals, and exclusive event access for high-profile clients, meeting the demands for privacy and luxury that defines elite travel.
  • Devised risk assessment protocols for VIP travel plans, ensuring safety and rapid response to any unforeseen events, greatly appreciated by clients for the added peace of mind.

Quantifying impact on your resume

  • Detail the number of travel packages sold per quarter to showcase sales proficiency and consistent performance.
  • Highlight the percentage increase in customer retention to demonstrate strong client relationships and satisfaction.
  • Mention the specific revenue generated for the company from your sales to underline your direct impact on the business’s bottom line.
  • Include the number of new destinations added to the portfolio, reflecting your contribution to the company’s growth and diversity.
  • Specify the number of clients served annually to show the scale of your ability to manage and satisfy a large customer base.
  • Present the average customer satisfaction rating to provide evidence of high-quality service and positive client experiences.
  • Enumerate the reductions in operational costs due to efficient planning, indicating your ability to improve profitability.
  • List the number of travel industry partners you've networked with, highlighting your role in expanding the business's reach and partnerships.

Action verbs for your travel consultant resume

Target Illustration

No experience, no problem: writing your travel consultant resume

You're quite set on the travel consultant role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

  • Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
  • Include any valid experience in the field - whether it's at research or intern level
  • Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
  • Focus on your education and certifications, if they make sense for the role.

Recommended reads:

How to include your relevant coursework on a resume.

  • When You Should (And Not) Add Dean's List On Your Resume

If you happen to have some basic certificates, don't invest too much of your travel consultant resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Travel Consultant resume skills: the essential hard skills and soft skills checklist

Ultimately, your Travel Consultant resume should hint to recruiters that you possess an array of talents that are indispensable to the role.

For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.

But is this enough to ensure that you make a good impression on recruiters?

Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.

The best way to balance hard skills and soft skills on your Travel Consultant resume is by:

  • Highlighting up to three of your most noteworthy career accomplishments in a separate section.
  • Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
  • Feature niche skills and technologies that would help you stand out amongst candidates.
  • Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.

The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.

All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:

Top skills for your travel consultant resume:

Travel Planning

Itinerary Development

Reservation Systems

GDS (Global Distribution Systems)

Travel Insurance Knowledge

Destination Expertise

Multilingual Communication

Budget Management

Customized Tour Creation

Travel Industry Regulations

Customer Service

Interpersonal Skills

Problem Solving

Attention to Detail

Organization

Flexibility

Time Management

Cultural Sensitivity

Negotiation

Salesmanship

List your educational qualifications and certifications in reverse chronological order.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

  • Start by including your degree, followed by start and graduation dates, as well as the institution;
  • You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
  • If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel consultant resume:

  • Certified Travel Associate (CTA) - The Travel Institute
  • Certified Travel Counselor (CTC) - The Travel Institute
  • Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
  • Certified Travel Industry Executive (CTIE) - The Travel Institute
  • Destination Specialist (DS) - The Travel Institute

List all your relevant higher education degrees within your resume in reverse chronological order (starting with the latest). There are cases when your PhD in a particular field could help you stand apart from other candidates.

  • How To List Certifications On A Resume (Examples Included)

The travel consultant resume summary or objective: integrating keywords, achievements, and more

Deciding whether to include a resume summary or an objective in your travel consultant resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.

Here are the key differences between the two:

  • The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise , helping you stand out as an ideal candidate for the role.
  • The resume objective, on the other hand, centers on your career goals and aspirations , detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.

Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your travel consultant resume.

Resume summaries for a travel consultant job

  • Seasoned travel consultant with 8 years of experience designing tailored travel experiences for luxury clientele. Expert in luxury cruise planning and exotic destination retreats, the recipient of 2019's Top Consultant Award for exceptional customer satisfaction and sales performance.
  • Dynamic professional with 6 years of dedicated experience in corporate travel management. Adept in creating efficient itinerary plans, managing complex travel arrangements, and providing top-notch client support. Recognized for achieving the highest client retention rate in the past 3 years.
  • Former hospitality manager making a strategic transition into travel consulting, bringing a robust 10-year background in managing high-end resorts, including personalized guest experience enhancement. Eager to apply extensive customer service skills to deliver outstanding travel solutions.
  • Accomplished event coordinator with 5 years of expertise in organizing international events, aiming to leverage a rich network of global contacts and unparalleled organizational skills to transition into travel consulting. Determined to elevate client experiences with meticulous planning and cultural insight.
  • Seeking to embark on a career in travel consulting with a fervent enthusiasm for global cultures and communication. As a recent graduate with a degree in Tourism Management, I am eager to apply my academic knowledge and fluency in three languages to craft unforgettable travel memories for clients.
  • As an avid world traveler and skilled problem-solver, I am excited to translate my personal passion into a professional journey as a travel consultant. With no direct experience in the field, my objective is to harness my extensive customer service background and keen attention to detail to enhance client travel experiences.

Other travel consultant resume sections to support your expertise and skills

Recruiters are always on the lookout for that travel consultant candidate who brings about even more value to the role.

This can be either via their personality or additional accreditations they have across the industry.

Add to your resume any of the four sections that fit your profile:

  • Projects for your most impressive, cutting-edge work;
  • Awards or recognitions that matter the most;
  • Publications further building up your professional portfolio and accreditations;
  • Hobbies and interests to feature the literature you read, how you spend your time outside of work, and other personality traits you deem may help you stand out .

Key takeaways

  • The format and layout of your travel consultant resume should reflect on both your career and what matters most to the job you're applying for;
  • Use the resume summary and objective to hint at your most prominent accomplishments;
  • Always be specific about your experience and consider what value each bullet you curate adds to your travel consultant application;
  • Consider how your academic background and technical capabilities could further showcase your alignment to the role;
  • Your soft skills should contribute to your overall travel consultant profile - aligning your personality with skills and results.

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travel consultant job skills

Travel consultant

A travel consultant

Description

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.

Travel consultants typically do the following:

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons

Other titles

The following job titles also refer to travel consultant:

business travel consultant tourism promotion agent business travel advisor leisure travel consultant travel advisor

Working conditions

Travel consultants work in a variety of settings, including travel agencies, tour operators, and corporate travel departments. They typically work a regular 40-hour week, although they may have to work evenings and weekends to accommodate their clients’ schedules.

Some travel consultants work from home, and some may travel extensively to meet with clients or attend conferences. The work can be stressful, especially when making travel arrangements for last-minute trips or dealing with irate customers. However, most travel consultants find the work to be exciting and enjoy the opportunity to help people plan their dream vacations.

Minimum qualifications

Travel consultants need at least a high school diploma . Many employers prefer an associate or bachelor’s degree in hospitality, travel or a related field. Relevant coursework includes hospitality, sales, marketing, accounting, economics, business and geography.

Travel consultants typically receive on-the-job training from their new employer. This training may include learning the company’s policies and procedures, as well as the software and technology they use. It may also include shadowing an experienced travel consultant to learn how to perform various tasks

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Travel consultant is a Skill level 2 occupation.

Travel consultant career path

Similar occupations.

These occupations, although different, require a lot of knowledge and skills similar to travel consultant.

travel agent ticket sales agent tour organiser tourist information officer night auditor

Long term prospects

These occupations require some skills and knowledge of travel consultant. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of travel consultant with a significant experience and/or extensive training.

tourist information centre manager travel agency manager hospitality entertainment manager mountain guide rooms division manager

Essential knowledge and skills

Essential knowledge.

This knowledge should be acquired through learning to fulfill the role of travel consultant.

  • Geographical areas relevant to tourism : The field of tourism geography in Europe as well as the rest of the world in order to point out relevant tourism areas and attractions.

Essential skills and competences

These skills are necessary for the role of travel consultant.

  • Guarantee customer satisfaction : Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
  • Use global distribution system : Operate a computer reservations system or a global distribution system to book or reserve transportations and accommodations.
  • Oversee travel arrangements : Make sure that travel arrangements run according to plan and ensure effective and satisfactory service, accommodation and catering.
  • Maintain working relationships : Ensure effective working relationships with colleagues and others. Maintain them over long periods of time.
  • Handle customer complaints : Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
  • Upsell products : Persuade customers to buy additional or more expensive products.
  • Process booking : Execute a booking of a place according to client’s requirement in advance and issue all appropriate documents.
  • Provide tourism related information : Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
  • Advertise travel insurance : Promote and sell insurance that is intended to cover medical expenses, financial default of travel suppliers and other losses incurred while travelling, either within one’s own country or internationally.
  • Devise tailor-made tourism itineraries : Create custom-made itineraries, taking into account the specific needs and preferences of customers.
  • Maintain relationship with suppliers : Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
  • Sell tourist packages : Exchange tourist services or packages for money on behalf of the tour operator and manage transportation and accommodation.
  • Customise travel package : Personalise and present custom-made travel packages for customer’s approval.
  • Identify customer’s needs : Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
  • Maintain customer service : Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
  • Carry out internet research : Execute efficient search on the internet in order to gather relevant information and share it with others.
  • Use customer relationship management software : Use specialised software to manage company’s interactions with current and future customers. Organise, automate and synchronise sales, marketing, customer service, and technical support, to increase targeted sales.
  • Process payments : Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
  • Maintain customer records : Keep and store structured data and records about customers in accordance with customer data protection and privacy regulations.
  • Apply foreign languages in tourism : Use the mastery of foreign languages orally or written in the tourism sector in order to communicate with collaborators or customers.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of travel consultant. However, mastering these skills and competences allows you to have more opportunities for career development.

  • Comply with food safety and hygiene : Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
  • Read maps : Read maps effectively.
  • Use different communication channels : Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
  • Oversee the design of touristic publications : Monitor the design of marketing publications and materials for the promotion of tourism-related products.
  • Oversee the printing of touristic publications : Manage the printing of marketing publications and materials for the promotion of tourism-related products.
  • Demonstrate intercultural competences in hospitality services : Understand, respect and build constructive and positive relations with intercultural clients, guests and collaborators in the field of hospitality.
  • Plan events : plan programmes, agendas, budgets, and services of an event according to customers’ requirements.
  • Assist clients with special needs : Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
  • Manage online content : Ensure the website content is up to date, organised, attractive and meets the target audience needs, the requirements of the company and international standards by checking the links, setting the publishing time framework and order.
  • Build business relationships : Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
  • Follow ethical code of conduct in tourism : Carry out touristic services according to accepted principles of right and wrong. This includes fairness, transparency and impartiality.
  • Perform services in a flexible manner : Adapt service approach when circumstances change.

ISCO group and title

4221 – Travel consultants and clerks

  • Travel consultant – ESCO
  • Travel Consultant job description template – Workable
  • Travel Consultant Job Description: Salary, Duties, & More – Climb the Ladder
  • Featured image: Photo by Element5 Digital on Unsplash

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Travel Consultant Job Description

Travel consultant duties & responsibilities.

To write an effective travel consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included travel consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Consultant

List any licenses or certifications required by the position: IATA, CTC, TICO

Education for Travel Consultant

Typically a job would require a certain level of education.

Employers hiring for the travel consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Tourism, Education, Computer Science, Business, Software Engineering, Communication, Engineering, Business/Administration, Information Systems, International Education

Skills for Travel Consultant

Desired skills for travel consultant include:

Desired experience for travel consultant includes:

Travel Consultant Examples

  • Microsoft Word (.docx) .DOCX
  • PDF Document (.pdf) .PDF
  • Image File (.png) .PNG
  • Answer telephone enquiries and book reservations to the required standard, adhering to department policies, relating to credit facilities and written confirmations
  • Organize, coordinate, and host monthly calls with assigned TMC partners, including but not limited to detail on road map information, feature enhancement requests, and release note reviews
  • Create and maintain assigned TMC dashboard reports for review internally, and externally
  • Assist with ‘TMC Questions’ case inventory as needed
  • Promote, track, and report on the TMC Certification program
  • Provide educational webinars on a monthly basis
  • Host ad-hoc, in-person education sessions as needed by the TMC partner audience
  • Facilitate in-person training sessions once per quarter
  • Create and host monthly TMC User Group informational sessions via webinar on an every other month basis
  • Assist in the creation of the monthly TMC Partner Connect newsletter
  • Graduate preferred, experience in relevant role highly preferred
  • A great passion to serve premium customers
  • Ability to work independently while contributing to an environment where strong teamwork is required
  • Attention to detail with excellent time management and organisation skills
  • You will be rewarded with competitive benefits and unrivalled career prospects
  • Strong time management and organisational skills including multi-tasking and prioritising of workloads, the ability to follow through on commitments to both customers and to the organisation
  • Completes other activities and duties as assigned by management
  • Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation
  • Reach monthly sales targets while driving exceptional customer service KPIs
  • Work with both speed and efficiency while consistently displaying compassion and care in every interaction
  • Handle any booking issues calmly and with empathy
  • Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights our company’s core promotions – One Day Sale, World Explorer Event
  • High end" educational experiences aligned to the needs of our premium customer base
  • Flexible working arrangements work free birthday
  • Ongoing training and support by a dedicated travel training team
  • Opportunity to work with premium clientele on a consistent basis, providing interesting and diverse travel requests
  • Minimum educational qualification required is Graduate
  • Demonstrate close attention to detail and be highly organised
  • Excellent problem solving skills able to research and use own initiative network of colleagues and suppliers to support service delivery and drive business improvement
  • Ability to work flexible hours if/when necessary
  • Strong time management and organisational skills including multi-tasking and prioritisation of workloads, the ability to follow through on commitments to both customers and to the organisation
  • Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
  • Knowledge of domestic and international products and destinations (Additional training will be provided)
  • Penalty rates will apply for any weekend shifts
  • The ability to provide exceptional Customer Service
  • The ability to work towards targets including sales, land and sea mix, quality and customer satisfaction
  • Strong knowledge of premium products including hotels, cruising and tours
  • An ability to adapt communication styles to the audience, communicate confidently, accuracy and able to lead our members to the desired outcomes
  • A genuine passion about travel and service
  • Full working rights for Australia required
  • Ensure optimal executive level service through effective use of our Egencia tools while providing priority wait-listing, preferred seat selection, and upgrade management as needed
  • Recommend alternate routes, lowest available fares, booking class, exchange rates and travel products/services and upgrades
  • A love of sales and travel
  • Experience using a GDS system, preferably Amadeus
  • Superior selling skills & exceptional customer service skills are required
  • Flexible and energetic, with the ability to work independently in a team environment
  • Ability to navigate and use a variety of computer systems confidently with speed and efficiency
  • Enjoy being a part of a global team
  • Act as a customer liaison with contracted and preferred suppliers
  • Provide Executive clients with a positive experience utilizing analytical& strategic skill for a first call resolution
  • Follow-up on issues from A to Z
  • Positively contribute to the team environment
  • Minimum 5+ years as a Corporate Travel Consultant/Agent
  • 3+ years servicing International customers with emphasis on booking practices and theory either in a travel office or call center
  • Strong aptitude/understanding for booking highly complex multiple leg international itineraries
  • A demonstrated and highly professional attitude and personal presentation skills in all verbal and written communications
  • Capability to work from your home office
  • Solid technical skills, with the ability to assist and teach customers about our online booking tool
  • Minimum 1 year sales administrative experience
  • Be part of a slightly quirky, fun, close knit team!
  • Minimum 4+ years experience general Aviation knowledge or related area
  • Proven track record to make independent quick decisions while taking accountability for decisions and actions
  • Maintains polished demeanor with ability to influence appropriately while remaining calm in sometimes stressful situations
  • 1.5 years of experience in C&M
  • Assist the customer with their requirements and provide them with information on our various products
  • Obtain and maintain detailed knowledge of all current products (including rates, facilities, destinations, food & beverage )
  • Ensure all reservations are entered in the Travel Studio System
  • Maintain reservation files and ensure that all information is up to date and accurate
  • Identify and solve any problems that arise
  • Handle ad hoc enquiries ensuring that they are answered/actioned in an appropriate manner at all times
  • Book hotels and ground arrangements
  • Assist with the ticketing process
  • Prepare and process gift vouchers/certificates and booking forms
  • Process payment/credit cards, produce and send out invoices
  • Experience using a GDS system, preferably Amadeus, is desirable
  • Recent qualification in travel and tourism
  • Online travel booking knowledge (eg
  • Perform general administrative duties and any other ad-hoc duties as required
  • Must be able to pass a pre-employment drug screen and criminal background check
  • Must be able to work under the stress of and meet ticketing deadlines

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travel consultant job skills

Interview Guy

Travel Consultant Job Description [Updated for 2024]

travel consultant job skills

In the age of global exploration, the focus on travel consultants has never been stronger.

As the world becomes more accessible, the demand for knowledgeable individuals who can plan, guide, and ensure seamless travel experiences grows more pronounced.

But let’s dig deeper: What’s really expected from a travel consultant?

Whether you are:

  • A job seeker looking to understand the essence of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply curious about the intricacies of travel consultancy,

You’ve found the right spot.

Today, we present a customizable travel consultant job description template, created for effortless posting on job boards or career sites.

Let’s dive right in.

Travel Consultant Duties and Responsibilities

Travel Consultants provide expert advice and guidance on travel options to individuals and groups.

They utilize their knowledge of travel destinations and the travel industry to arrange travel accommodations and plan travel itineraries based on the client’s preferences and budget.

Their duties and responsibilities include:

  • Consulting with clients to determine their travel needs and preferences
  • Researching and presenting travel itinerary options including transportation, accommodation, and attractions
  • Booking and confirming reservations for travel and accommodation
  • Offering and selling travel insurance and other travel products
  • Advising clients on necessary travel documents such as visas and passports
  • Keeping up-to-date with changes and trends in the travel industry
  • Providing information on travel advisories and safety warnings
  • Handling and resolving client complaints and issues
  • Maintaining accurate records of client bookings and payments
  • Building and maintaining relationships with travel suppliers and industry partners

Travel Consultant Job Description Template

We are seeking a detail-oriented and experienced Travel Consultant to join our team.

In this role, you will be responsible for organizing and booking clients’ travel plans including transportation, accommodation and activities.

Travel Consultant responsibilities include understanding the clients’ travel needs, planning and arranging customized travel experiences, and selling suitable travel packages and services.

The successful candidate should be passionate about travel, have excellent knowledge of various travel destinations, and outstanding customer service skills.

Responsibilities

  • Plan and sell travel experiences, accommodations, insurance, and other travel services
  • Cooperate with clients to determine their needs and advise them on travel destinations, travel dates, costs and accommodations
  • Manage travel-related issues or emergencies
  • Collaborate with clients to determine their needs and suggest suitable travel packages
  • Organize travels from beginning to end, including tickets, accommodation, and transportation
  • Supply travelers with pertinent information and useful travel/holiday materials
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Maintain relationships with key persons to ensure maximum client satisfaction

Qualifications

  • Proven work experience as a travel consultant
  • Excellent knowledge of travel software and computer reservation systems
  • Fluency in English; knowledge of additional languages is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Degree in hospitality, travel, tourism, business or relevant field
  • Personal travel experience will be considered an advantage
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Travel discounts

Additional Information

  • Job Title: Travel Consultant
  • Work Environment: Office setting with options for remote work. Occasional travel may be required for familiarization trips or industry conferences.
  • Reporting Structure: Reports to the Travel Agency Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $40,000 minimum to $60,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Consultant Do?

Travel Consultants, also known as travel agents, primarily work for travel agencies, tour companies, or operate their own business.

They can also work as independent contractors or consultants.

Their main task is to plan, organize, and book travel arrangements for their clients.

This includes not only booking flights, hotels, and car rentals, but also arranging for tours or other local attractions at the destination.

Travel Consultants provide advice on potential travel destinations, offer information about the local culture, customs, and regulations, and address any travel concerns their clients might have.

This information may include details about necessary travel documents, like visas or passports, or health and safety advisories.

They also work on creating customized itineraries based on their clients’ preferences, budget, and travel goals.

These itineraries may include details about sightseeing spots, dining options, local transportation, and other travel-related aspects.

Travel Consultants often deal with suppliers, such as airlines, hotels, and tour operators, to negotiate contracts, make reservations, and handle any changes or cancellations.

A significant part of their job is to ensure client satisfaction and handle any emergencies or problems that arise during the trip.

This could include rebooking flights, arranging alternative accommodations, or helping with travel insurance claims.

They also stay updated about changes in the travel industry, such as new travel destinations, airline policies, or travel technology, to provide their clients with the best possible service.

Travel Consultant Qualifications and Skills

A proficient travel consultant should have skills and qualifications that align with the role, such as:

  • Strong knowledge of various travel destinations and the services available in those destinations
  • Excellent interpersonal skills to connect with clients, understanding their specific travel needs and preferences
  • Exceptional communication skills to provide clear and accurate information to clients, as well as listen and understand client requests
  • Excellent organizational skills for managing travel arrangements, such as booking flights and accommodations, arranging transport, and planning itineraries
  • Strong sales skills to effectively promote and sell travel products and services, while also building long-term client relationships
  • Problem-solving skills to handle any changes or issues that may arise during the travel planning process or the trip itself
  • Customer service skills for performing transactions, handling inquiries, and providing after-sales support, including handling complaints and giving advice
  • Working knowledge of travel software systems and online booking tools, as well as proficiency in using computer systems and office software
  • Attention to detail to ensure all travel arrangements are made correctly and according to the client’s requirements

Travel Consultant Experience Requirements

Travel consultants typically require at least 1 to 2 years of experience in the travel industry or a customer service role.

This experience can be gained through internships, part-time roles, or positions in related fields such as hospitality or tourism.

Candidates with a background in business or sales may also qualify for travel consultant roles, as these positions often involve selling travel packages and negotiating travel deals.

Those with more than 3 years of experience often have a thorough understanding of the travel industry, including expertise in booking flights, accommodations, and other travel services.

They are also usually familiar with travel-related software and applications.

Travel consultants with more than 5 years of experience may have leadership experience and could be eligible for managerial roles in travel agencies or tour companies.

They may also have specialized knowledge or certifications in areas such as luxury travel, adventure tourism, or corporate travel management.

In addition to practical experience, many employers prefer travel consultants who have completed relevant training or education, such as a diploma or degree in travel, tourism, or a related field.

Travel Consultant Education and Training Requirements

Travel Consultants typically need a high school diploma or equivalent education.

However, many employers prefer candidates with a bachelor’s degree in travel and tourism, hospitality, or a related field.

In addition to formal education, they should have a good understanding of world geography, different cultures, and travel regulations.

Proficiency in foreign languages can also be beneficial.

Many travel consultants gain practical skills through on-the-job training, which includes reservation system software training, customer service training, and learning about the different products and services available to travelers.

Certifications can also be beneficial for travel consultants.

For instance, the Travel Institute offers the Certified Travel Associate (CTA) and Certified Travel Counselor (CTC) credentials, which require continuing education and work experience.

In-depth knowledge about certain destinations or types of travel (like luxury or business travel) can also be an advantage.

This can be achieved through personal travel experiences or specialized training courses.

Finally, because the travel industry is constantly changing, travel consultants must continually update their knowledge through seminars, workshops, and industry events.

Travel Consultant Salary Expectations

A Travel Consultant earns an average salary of $40,840 (USD) per year.

This salary can fluctuate depending on the individual’s experience, skills, location, and the size of the employing agency.

Furthermore, additional earnings could be made from commissions based on sales of travel packages.

Travel Consultant Job Description FAQs

What skills does a travel consultant need.

Travel consultants should possess excellent communication and interpersonal skills to understand their clients’ travel needs and preferences.

They should also have good organizational skills to plan and arrange complex travel itineraries.

Knowledge of travel software and reservation systems is also required.

A good travel consultant should also be able to handle stressful situations, as they often need to make last-minute travel arrangements or cope with travel emergencies.

Do travel consultants need a degree?

While a degree is not always required, many travel consultants have degrees in fields like hospitality, tourism, or business.

Some travel agencies prefer consultants with a background in a specific area, such as luxury travel or business travel.

Certifications from recognized travel organizations, such as The Travel Institute or The American Society of Travel Agents, can also be beneficial.

What should you look for in a travel consultant resume?

In a travel consultant’s resume, look for previous experience in the travel industry, including roles at travel agencies or hospitality companies.

Familiarity with travel software and reservation systems is also a plus.

Other valuable qualities to look for include strong customer service skills, the ability to handle stress, and proficiency in multiple languages.

What qualities make a good travel consultant?

A good travel consultant is passionate about travel and enjoys helping others explore the world.

They are detail-oriented, ensuring that all travel arrangements are made accurately and efficiently.

They have excellent interpersonal skills, making clients feel comfortable and understood.

Additionally, they are problem solvers, able to quickly come up with solutions when travel plans change or emergencies arise.

Is it difficult to hire travel consultants?

Hiring travel consultants can be challenging due to the specific skills and knowledge required for the job.

The ideal candidate should not only have a passion for travel, but also have excellent customer service skills, knowledge of various travel destinations, and the ability to handle stressful situations.

Offering competitive salaries, opportunities for travel, and a supportive work environment can help attract high-quality candidates.

So there you have it.

Today, we’ve unraveled the mystery behind what it actually means to be a travel consultant.

And guess what?

It’s not just about booking flights and hotels.

It’s about curating unforgettable experiences, one destination at a time.

With our reliable travel consultant job description template and real-world examples, you’re fully equipped to take the leap.

But why stop there?

Venture further with our job description generator . It’s your next step to creating precision-designed job listings or refining your resume to perfection.

Every travel itinerary is a part of a larger journey.

Let’s craft those unforgettable experiences. Together.

Reasons to Become a Travel Consultant (See the World!)

How to Become a Travel Consultant (Complete Guide)

Disadvantages of Being a Travel Consultant (No Home Comforts)

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The Golden Ticket: Careers That Are Winning in the Job Market

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travel consultant job skills

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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travel consultant job skills

How to Be Travel Consultant - Job Description, Skills, and Interview Questions

  • How to Become
  • Job Descriptions
  • Skill & Competencies
  • Common Tools
  • Professional Organizations

Travel Consultants are highly sought-after professionals who are responsible for helping people plan trips and vacations. By taking into consideration a customer's budget, desired destinations, and travel preferences, they can create a unique travel experience that meets all of their needs. As a result, customers are able to enjoy their trips without worrying about the details, allowing them to relax and explore their destinations.

Furthermore, Travel Consultants can also provide helpful advice regarding local customs, transportation options, and accommodation choices. This expertise helps ensure that customers have the best possible experience while travelling.

Steps How to Become

  • Earn a Bachelor's Degree. A bachelor's degree in travel and tourism, hospitality, business administration, or a related field of study is usually required to become a travel consultant.
  • Gain Relevant Work Experience. Obtaining work experience in the travel industry is essential for a successful career as a travel consultant. Consider working as a travel agent, tour guide, customer service representative, or in a related field.
  • Obtain Professional Certification. A voluntary certification from a professional organization such as the Travel Institute or the National Association of Career Travel Agents (NACTA) can help you stand out from other applicants and demonstrate your qualifications.
  • Pursue Continuing Education. Since the travel industry is constantly changing, travel consultants need to keep up with the latest trends and developments. Taking courses or attending conferences and seminars can help you stay up-to-date on the most current information.
  • Develop Networking Skills. Establishing relationships with industry professionals such as hoteliers, cruise lines, airlines, and tour operators can help you get access to exclusive deals and discounts for clients.

Staying ahead and competent as a Travel Consultant requires a commitment to continuous learning and development. By staying up to date with industry trends, new technology, and the latest travel products and services, Travel Consultants can ensure that they remain knowledgeable and prepared to meet the needs of their customers. staying in tune with customer feedback is essential for Travel Consultants to understand the evolving needs of their clients and adjust their approach accordingly.

Finally, continually networking with colleagues in the industry is another great way for Travel Consultants to stay ahead and competent as they can learn from each other's experiences and share best practices. With dedication to these three key areas, Travel Consultants can remain current and competitive in the ever-changing travel industry.

You may want to check Cruise Ship Tour Guide/Escort , Corporate Incentive Planner , and Air Travel Consultant for alternative.

Job Description

  • Provide comprehensive information to customers regarding travel destinations, services, and related topics.
  • Assist customers in selecting the most suitable travel packages, accommodation, and transportation options.
  • Prepare, check, and process all travel documents such as visas, passports, travel insurance, and flight tickets.
  • Make flight, hotel, and car rental reservations for customers.
  • Provide customers with up-to-date information about changes in flight schedules, prices, and other relevant details.
  • Create customized itineraries for individual customers or groups.
  • Address customer inquiries and complaints in a timely manner.
  • Keep records of customer interactions, transactions, and other relevant information.
  • Monitor industry trends and developments in order to optimize customer experience.
  • Negotiate with suppliers to obtain the best rates and services for customers.

Skills and Competencies to Have

  • Comprehensive knowledge of the travel industry and its products and services.
  • Excellent customer service and communication skills.
  • Ability to provide accurate information and advice to customers.
  • Proficiency in using computer reservation systems and other related software.
  • Ability to work with a variety of customers, including corporate accounts and leisure travelers.
  • Attention to detail and problem-solving skills.
  • Ability to research destinations, accommodations, and transportation options.
  • Knowledge of foreign cultures and languages is desirable.
  • Ability to multi-task in a fast-paced environment.
  • Strong organizational skills.

A Travel Consultant is a professional who assists travelers with their travel-related needs. The most important skill for a Travel Consultant to have is excellent customer service and communication skills. This is because they must be able to effectively provide assistance to customers, answer any questions they may have and make sure that their needs are met.

They must also be knowledgeable about the various types of travel options and be able to provide customers with accurate information. a Travel Consultant must have good organizational skills in order to stay on top of all the relevant details that come with planning a trip. They must be able to work quickly and efficiently to make sure that the customer’s trip is planned in the best possible way.

Lastly, a Travel Consultant must be proficient in using computers and other related technology in order to book flights, hotels, and other accommodations. With all these skills combined, a Travel Consultant can ensure that their customers have a successful and enjoyable trip.

Adventure Travel Agent , Tour Guide & Travel Escort , and Airline Ticketing Agent are related jobs you may like.

Frequent Interview Questions

  • What experience do you have working in the travel industry?
  • What is your greatest strength as a travel consultant?
  • Tell me about a time when you provided excellent customer service to a traveler.
  • How do you stay up to date on new travel trends and destinations?
  • Describe a time when you had to handle a difficult customer situation.
  • How do you ensure that the traveler has a positive and enjoyable experience?
  • What do you think makes a successful travel consultant?
  • What strategies do you use to ensure accurate and timely bookings?
  • What methods do you use to stay organized and efficient in your job?
  • How do you assess the needs of your clients to determine their ideal travel destination?

Common Tools in Industry

  • GDS System (Global Distribution System). Software used to book and manage airline, hotel, and car rental reservations. (Example: Sabre, Amadeus)
  • Travel Management Software. Software used to manage travel-related expenses and reservations. (Example: Concur, TripIt)
  • Travel Agency Client Management System. Software used to store customer information, track reservations and payments, and manage supplier relationships. (Example: Travelport Universal Desktop, Tramada)
  • Online Booking Engine. Software used to search for and book flights, hotels, and cars directly from a website. (Example: Booking. com, Expedia)
  • Content Management System (CMS). Software used to create and manage websites. (Example: WordPress, Joomla)
  • CRM System (Customer Relationship Management). Software used to store customer information, manage customer communication, and track sales activities. (Example: Salesforce, Microsoft Dynamics)
  • Social Media Management Platform. Software used to manage customer interactions on social media channels. (Example: Hootsuite, Sprout Social)
  • Reporting Analytics System. Software used to track website performance and other important metrics. (Example: Google Analytics, Adobe Analytics)
  • Email Marketing Platform. Software used to send automated emails to customers. (Example: MailChimp, Constant Contact)
  • Content Automation Platform. Software used to automate content creation and distribution. (Example: HubSpot, Marketo)

Professional Organizations to Know

  • Association of British Travel Agents (ABTA)
  • American Society of Travel Agents (ASTA)
  • International Air Transport Association (IATA)
  • Cruise Lines International Association (CLIA)
  • American Express Global Business Travel (GBT)
  • The Institute of Travel and Tourism (ITT)
  • International Gay & Lesbian Travel Association (IGLTA)
  • Pacific Asia Travel Association (PATA)
  • National Tour Association (NTA)
  • National Business Travel Association (NBTA)

We also have International Travel Manager , Air Charter Broker , and Online Travel Consultant jobs reports.

Common Important Terms

  • Tour Operator. A company that assembles and sells complete travel packages, usually including transportation, accommodations, and activities.
  • Flight Booking. The process of reserving a seat on an airplane for a passenger’s journey.
  • Accommodations. Lodging or other facilities providing temporary housing.
  • Itinerary Planning. The process of creating a detailed plan for a customer’s travel experience.
  • Visas. Documents issued by a government allowing a person to enter a country for a specified amount of time.
  • Passports. An official document issued by a government that certifies the identity and nationality of its holder.
  • Excursions. Tours and activities planned for travelers during their stay in a certain location.
  • Travel Insurance. Insurance policies designed to protect travelers against unexpected losses and expenses incurred while traveling.
  • Currency Exchange. The process of exchanging one currency for another.
  • Travel Budgeting. The process of creating and managing a budget for a customer’s travel plans.

Frequently Asked Questions

What qualifications should a travel consultant possess.

A Travel Consultant should have knowledge of the travel industry and excellent customer service skills. They should also have experience with booking flights, hotels and other travel services, as well as a good understanding of geography and foreign cultures.

What responsibilities does a Travel Consultant have?

A Travel Consultant is responsible for helping customers plan and book their travel arrangements, including flights, hotels, car rentals, cruises and other travel services. They must also provide customer service, answer customer inquiries and assist with any problems that arise during the trip.

How much does a Travel Consultant earn?

According to the U.S. Bureau of Labor Statistics, the median salary for a Travel Consultant in 2019 was $41,890 per year.

What technology do Travel Consultants use?

Travel Consultants use a variety of technology tools to help them manage customer bookings, including computer reservation systems, customer relationship management (CRM) software and online booking engines. They may also use other tools such as mapping software or social media to plan trips.

What is the job outlook for Travel Consultants?

The job outlook for Travel Consultants is positive. According to the U.S. Bureau of Labor Statistics, employment of Travel Consultants is expected to grow 7% from 2019 to 2029, faster than the average for all occupations.

What are jobs related with Travel Consultant?

  • Travel Counselor
  • Corporate Travel Manager
  • Luxury Travel Advisor
  • Tour Operator & Destination Management Professional
  • Corporate Travel Administrator
  • Domestic Airfare & Ticketing Agent
  • Domestic Travel Agent
  • Leisure Travel Agent
  • Travel Coordinator
  • Outbound Travel Consultant

Web Resources

  • Travel Agent Training Program - Ashworth College www.ashworthcollege.edu
  • Consultant Travel Reimbursement | Visitor Travel | Travel … www.dbs.umd.edu
  • A Day in the Life of a Travel Agent - Oxbridge Academy Blog www.oxbridgeacademy.edu.za

Author Photo

What does a Travel Consultant do?

Photo of Brenna Goyette

Published November 7, 2022 3 min read

A travel consultant helps people plan their vacations. This can include booking flights, hotels, and rental cars, as well as providing advice on things to do and see at the destination.

Travel Consultant job duties include:

  • Advise clients on travel destinations, tour packages, accommodation, transportation, and other travel services
  • Plan and book customized itineraries for individual and group travelers
  • Make travel arrangements for business and vacation travelers
  • Process payments and refunds for clients
  • Keep updated on travel industry news and developments
  • Monitor changes in travel regulations and advisories
  • Resolve customer complaints or concerns
  • Generate sales reports and performance metrics
  • Train new or junior travel consultants

Travel Consultant Job Requirements

There are no formal education requirements for becoming a travel consultant, although most have at least a high school diploma. Many travel consultants have taken courses in tourism or have a degree in hospitality management. Certification is available through professional organizations such as the American Society of Travel Agents (ASTA) and the National Association of Commissioned Travel Agents (NACTA). Experience in customer service and sales is also helpful.

Travel Consultant Skills

  • Excellent communication skills
  • Good organizational skills
  • Ability to work well under pressure
  • Good customer service skills
  • Attention to detail
  • Ability to multitask
  • Computer skills
  • Knowledge of different cultures
  • Flexibility

Related : Top Travel Consultant Skills: Definition and Examples

How to become a Travel Consultant

A travel consultant is someone who helps people plan their perfect vacation. They work with clients to figure out what they want to do and see, and then help them make the arrangements. This can include booking flights and hotels, as well as planning activities and itineraries.

If you’re interested in becoming a travel consultant, there are a few things you should know. First, it’s important to be organized and detail-oriented. You’ll need to be able to keep track of all the different elements of each client’s trip. Second, good customer service skills are essential. You’ll be working closely with clients to help them plan their dream vacations, so it’s important that you’re able to build rapport and understand their needs. Finally, it’s helpful to have some knowledge of different destinations around the world. This will allow you to make better recommendations for your clients.

If you have these qualities and skills, then becoming a travel consultant may be the perfect career for you!

Related : Travel Consultant Resume Example

Related : Travel Consultant Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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The future of work after COVID-19

The COVID-19 pandemic disrupted labor markets globally during 2020. The short-term consequences were sudden and often severe: Millions of people were furloughed or lost jobs, and others rapidly adjusted to working from home as offices closed. Many other workers were deemed essential and continued to work in hospitals and grocery stores, on garbage trucks and in warehouses, yet under new protocols to reduce the spread of the novel coronavirus.

This report on the future of work after COVID-19 is the first of three MGI reports that examine aspects of the postpandemic economy. The others look at the pandemic’s long-term influence on consumption and the potential for a broad recovery led by enhanced productivity and innovation. Here, we assess the lasting impact of the pandemic on labor demand, the mix of occupations, and the workforce skills required in eight countries with diverse economic and labor market models: China, France, Germany, India, Japan, Spain, the United Kingdom, and the United States. Together, these eight countries account for almost half the global population and 62 percent of GDP.

Jobs with the highest physical proximity are likely to be most disrupted

Before COVID-19, the largest disruptions to work involved new technologies and growing trade links. COVID-19 has, for the first time, elevated the importance of the physical dimension of work. In this research, we develop a novel way to quantify the proximity required in more than 800 occupations by grouping them into ten work arenas according to their proximity to coworkers and customers, the number of interpersonal interactions involved, and their on-site and indoor nature.

This offers a different view of work than traditional sector definitions. For instance, our medical care arena includes only caregiving roles requiring close interaction with patients, such as doctors and nurses. Hospital and medical office administrative staff fall into the computer-based office work arena, where more work can be done remotely. Lab technicians and pharmacists work in the indoor production work arena because those jobs require use of specialized equipment on-site but have little exposure to other people (Exhibit 1).

We find that jobs in work arenas with higher levels of physical proximity are likely to see greater transformation after the pandemic, triggering knock-on effects in other work arenas as business models shift in response.

The short- and potential long-term disruptions to these arenas from COVID-19 vary. During the pandemic, the virus most severely disturbed arenas with the highest overall physical proximity scores: medical care, personal care, on-site customer service, and leisure and travel. In the longer term, work arenas with higher physical proximity scores are also likely to be more unsettled, although proximity is not the only explanation. For example:

  • The on-site customer interaction arena includes frontline workers who interact with customers in retail stores, banks, and post offices, among other places. Work in this arena is defined by frequent interaction with strangers and requires on-site presence. Some work in this arena migrated to e-commerce and other digital transactions, a behavioral change that is likely to stick.
  • The leisure and travel arena is home to customer-facing workers in hotels, restaurants, airports, and entertainment venues. Workers in this arena interact daily with crowds of new people. COVID-19 forced most leisure venues to close in 2020 and airports and airlines to operate on a severely limited basis. In the longer term, the shift to remote work  and related reduction in business travel, as well as automation of some occupations, such as food service roles, may curtail labor demand in this arena.
  • The computer-based office work arena includes offices of all sizes and administrative workspaces in hospitals, courts, and factories. Work in this arena requires only moderate physical proximity to others and a moderate number of human interactions. This is the largest arena in advanced economies, accounting for roughly one-third of employment. Nearly all potential remote work is within this arena.
  • The outdoor production and maintenance arena includes construction sites, farms, residential and commercial grounds, and other outdoor spaces. COVID-19 had little impact here as work in this arena requires low proximity and few interactions with others and takes place fully outdoors. This is the largest arena in China and India, accounting for 35 to 55 percent of their workforces.

COVID-19 has accelerated three broad trends that may reshape work after the pandemic recedes

The pandemic pushed companies and consumers to rapidly adopt new behaviors that are likely to stick, changing the trajectory of three groups of trends. We consequently see sharp discontinuity between their impact on labor markets before and after the pandemic.

Remote work and virtual meetings are likely to continue, albeit less intensely than at the pandemic’s peak

Perhaps the most obvious impact of COVID-19 on the labor force is the dramatic increase in employees working remotely. To determine how extensively remote work might persist after the pandemic, we analyzed its potential  across more than 2,000 tasks used in some 800 occupations in the eight focus countries. Considering only remote work that can be done without a loss of productivity, we find that about 20 to 25 percent of the workforces in advanced economies could work from home between three and five days a week. This represents four to five times more remote work than before the pandemic and could prompt a large change in the geography of work, as individuals and companies shift out of large cities into suburbs and small cities. We found that some work that technically can be done remotely is best done in person. Negotiations, critical business decisions, brainstorming sessions, providing sensitive feedback, and onboarding new employees are examples of activities that may lose some effectiveness when done remotely.

Some companies are already planning to shift to flexible workspaces after positive experiences with remote work during the pandemic, a move that will reduce the overall space they need and bring fewer workers into offices each day. A survey of 278 executives by McKinsey in August 2020 found that on average, they planned to reduce office space by 30 percent. Demand for restaurants and retail in downtown areas and for public transportation may decline as a result.

Remote work may also put a dent in business travel as its extensive use of videoconferencing during the pandemic has ushered in a new acceptance of virtual meetings and other aspects of work. While leisure travel and tourism are likely to rebound after the crisis, McKinsey’s travel practice estimates that about 20 percent of business travel, the most lucrative segment for airlines, may not return. This would have significant knock-on effects on employment in commercial aerospace, airports, hospitality, and food service. E-commerce and other virtual transactions are booming.

Many consumers discovered the convenience of e-commerce and other online activities during the pandemic. In 2020, the share of e-commerce grew at two to five times the rate before COVID-19 (Exhibit 2). Roughly three-quarters of people using digital channels for the first time during the pandemic say they will continue using them when things return to “normal,” according to McKinsey Consumer Pulse  surveys conducted around the world.

Other kinds of virtual transactions such as telemedicine, online banking, and streaming entertainment have also taken off. Online doctor consultations through Practo, a telehealth company in India, grew more than tenfold between April and November 2020 . These virtual practices may decline somewhat as economies reopen but are likely to continue well above levels seen before the pandemic.

This shift to digital transactions has propelled growth in delivery, transportation, and warehouse jobs. In China, e-commerce, delivery, and social media jobs grew by more than 5.1 million during the first half of 2020.

COVID-19 may propel faster adoption of automation and AI, especially in work arenas with high physical proximity

Two ways businesses historically have controlled cost and mitigated uncertainty during recessions are by adopting automation and redesigning work processes, which reduce the share of jobs involving mainly routine tasks. In our global survey of 800 senior executives  in July 2020, two-thirds said they were stepping up investment in automation and AI either somewhat or significantly. Production figures for robotics in China exceeded prepandemic levels by June 2020.

Many companies deployed automation and AI in warehouses, grocery stores, call centers, and manufacturing plants to reduce workplace density and cope with surges in demand. The common feature of these automation use cases is their correlation with high scores on physical proximity, and our research finds the work arenas with high levels of human interaction are likely to see the greatest acceleration in adoption of automation and AI.

The mix of occupations may shift, with little job growth in low-wage occupations

The trends accelerated by COVID-19 may spur greater changes in the mix of jobs within economies than we estimated before the pandemic.

We find that a markedly different mix of occupations may emerge after the pandemic across the eight economies. Compared to our pre-COVID-19 estimates, we expect the largest negative impact of the pandemic to fall on workers in food service and customer sales and service roles, as well as less-skilled office support roles. Jobs in warehousing and transportation may increase as a result of the growth in e-commerce and the delivery economy, but those increases are unlikely to offset the disruption of many low-wage jobs. In the United States, for instance, customer service and food service jobs could fall by 4.3 million, while transportation jobs could grow by nearly 800,000. Demand for workers in the healthcare and STEM occupations may grow more than before the pandemic, reflecting increased attention to health as populations age and incomes rise as well as the growing need for people who can create, deploy, and maintain new technologies (Exhibit 3).

Before the pandemic, net job losses were concentrated in middle-wage occupations in manufacturing and some office work, reflecting automation, and low- and high-wage jobs continued to grow. Nearly all low-wage workers who lost jobs could move into other low-wage occupations—for instance, a data entry worker could move into retail or home healthcare. Because of the pandemic’s impact on low-wage jobs, we now estimate that almost all growth in labor demand will occur in high-wage jobs. Going forward, more than half of displaced low-wage workers may need to shift to occupations in higher wage brackets and requiring different skills to remain employed.

As many as 25 percent more workers may need to switch occupations than before the pandemic

Given the expected concentration of job growth in high-wage occupations and declines in low-wage occupations, the scale and nature of workforce transitions required in the years ahead will be challenging, according to our research. Across the eight focus countries, more than 100 million workers, or 1 in 16, will need to find a different occupation by 2030 in our post-COVID-19 scenario, as shown in Exhibit 4. This is 12 percent more than we estimated before the pandemic, and up to 25 percent more in advanced economies (Exhibit 4).

Before the pandemic, we estimated that just 6 percent of workers would need to find jobs in higher wage occupations. In our post-COVID-19 research, we find not only that a larger share of workers will likely need to transition out of the bottom two wage brackets but also that roughly half of them overall will need new, more advanced skills to move to occupations one or even two wage brackets higher.

The skill mix required among workers who need to shift occupations has changed. The share of time German workers spend using basic cognitive skills, for example, may shrink by 3.4 percentage points, while time spend using social and emotional skills will increase by 3.2 percentage points. In India, the share of total work hours expended using physical and manual skills will decline by 2.2 percentage points, while time devoted to technological skills will rise 3.3 percentage points. Workers in occupations in the lowest wage bracket use basic cognitive skills and physical and manual skills 68 percent of the time, while in the middle wage bracket, use of these skills occupies 48 percent of time spent. In the highest two brackets, those skills account for less than 20 percent of time spent. The most disadvantaged workers may have the biggest job transitions ahead, in part because of their disproportionate employment in the arenas most affected by COVID-19. In Europe and the United States, workers with less than a college degree, members of ethnic minority groups, and women are more likely to need to change occupations after COVID-19 than before. In the United States, people without a college degree are 1.3 times more likely to need to make transitions compared to those with a college degree, and Black and Hispanic workers are 1.1 times more likely to have to transition between occupations than white workers. In France, Germany, and Spain, the increase in job transitions required due to trends influenced by COVID-19 is 3.9 times higher for women than for men. Similarly, the need for occupational changes will hit younger workers more than older workers, and individuals not born in the European Union more than native-born workers.

Companies and policymakers can help facilitate workforce transitions

The scale of workforce transitions set off by COVID-19’s influence on labor trends increases the urgency for businesses and policymakers to take steps to support additional training and education programs for workers. Companies and governments exhibited extraordinary flexibility and adaptability in responding to the pandemic with purpose and innovation that they might also harness to retool the workforce in ways that point to a brighter future of work.

Businesses can start with a granular analysis of what work can be done remotely by focusing on the tasks involved rather than whole jobs. They can also play a larger role in retraining workers, as Walmart, Amazon, and IBM have done. Others have facilitated occupational shifts by focusing on the skills they need, rather than on academic degrees. Remote work also offers companies the opportunity to enrich their diversity by tapping workers who, for family and other reasons, were unable to relocate to the superstar cities where talent, capital, and opportunities concentrated before the pandemic.

Policymakers could support businesses by expanding and enhancing the digital infrastructure. Even in advanced economies, almost 20 percent of workers in rural households lack access to the internet. Governments could also consider extending benefits and protections to independent workers and to workers working to build their skills and knowledge mid-career.

Both businesses and policymakers could collaborate to support workers migrating between occupations. Under the Pact for Skills established in the European Union during the pandemic, companies and public authorities have dedicated €7 billion to enhancing the skills of some 700,000 automotive workers, while in the United States, Merck and other large companies have put up more than $100 million to burnish the skills of Black workers without a college education and create jobs that they can fill.

The reward of such efforts would be a more resilient, more talented, and better-paid workforce—and a more robust and equitable society.

Go behind the scenes and get more insights with “ Where the jobs are: An inside look at our new Future of Work research ” from our New at McKinsey blog.

Susan Lund and Anu Madgavkar are partners of the McKinsey Global Institute, where James Manyika and Sven Smit are co-chairs and directors. Kweilin Ellingrud is a senior partner in McKinsey’s Minneapolis office. Mary Meaney is a senior partner in the Paris office. Olivia Robinson is a consultant in the London office.

This report was edited by Stephanie Strom, a senior editor with the McKinsey Global Institute, and Peter Gumbel, MGI editorial director.

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  1. Top 12 Travel Consultant Skills to Put on Your Resume

    Travel Consultant Skills. 1. Amadeus. Amadeus is a global travel technology company that provides a comprehensive suite of software and solutions for booking flights, hotels, and other travel services, widely used by travel consultants and agencies to manage reservations and travel itineraries efficiently.

  2. 8 Key Travel Agent Skills (With Tips for Using Them)

    Examples of basic travel agent skills. Travel agents can use various skills depending on their specific duties, but most travel agents have these basic skills to be successful: 1. Customer service. Travel agents often are the first point of contact for customers who plan a business trip, vacation or other types of travel.

  3. How To Become a Travel Consultant in 9 Steps

    5. Travel frequently. First-hand experience can help you make appropriate recommendations for your clients. Travel to as many new locations as you can, and keep a journal so you can remember the best restaurants, shops and other activities. Write your own reviews as soon as you visit so clients can read them. 6.

  4. Key travel consultant skills: a guide for success

    Hard travel consultant skills Hard skills contribute to your competency as a travel consultant. These abilities pertain directly to your job and are typically acquired through education, training, and on-the-job experience. Below is a list of essential hard travel consultant skills. Related: Travel consultant interview questions (With answers)

  5. What does a Travel Consultant do? Role & Responsibilities

    Working as a travel consultant is not usually considered a difficult job as long as you possess the right skill set, like good people skills, attention to detail, and the ability to handle logistics and coordination. If you're considering becoming a travel consultant, it's important to be an excellent communicator both electronically and over the phone, with the majority of time spent working ...

  6. Travel Consultant Skills: with Definition and Examples

    Travel consultant skills for a job interview When preparing for your job interview, consider practising answers to skills-based questions, such as those that ask you to highlight the most important skills for the role and the reasons why they're necessary. In this way, you can prepare answers that effectively address why travel consultancy ...

  7. 15 Travel Consultant Skills For Your Resume

    For example, 32.8% of travel consultant resumes contained reservations as a skill. Continue reading to find out what skills a travel consultant needs to be successful in the workplace. The eight most common skills for travel consultants in 2024 based on resume usage. Reservations, 32.8%. Booking, 12.2%. Car Rentals, 5.6%. Hotel Reservations, 4.3%.

  8. Travel Consultant Job Description [+2024 TEMPLATE]

    This Travel Consultant job description template is optimized for posting in online job boards or careers pages and easy to customize for your company. ... Requirements and skills. Proven working experience as a Travel Consultant; Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)

  9. How to Become a Travel Consultant (With Salary and Skills)

    The first step to becoming a travel consultant is to complete your high school diploma or an equivalent education. This shows you have the basic skills and knowledge needed for a career in the travel industry. 2. Obtain a diploma or degree in travel, tourism, or a related field. A diploma or degree in travel, tourism, or a related field can ...

  10. How to Become a Travel Consultant: A Guide

    The income and expenses of a travel consultant. Be the first to add your personal experience. 4. The clients and marketing of a travel consultant. Be the first to add your personal experience. 5 ...

  11. Travel Consultant Resume Examples & Guide for 2024

    The best way to balance hard skills and soft skills on your Travel Consultant resume is by: ... Resume summaries for a travel consultant job. Seasoned travel consultant with 8 years of experience designing tailored travel experiences for luxury clientele. Expert in luxury cruise planning and exotic destination retreats, the recipient of 2019's ...

  12. What Does a Travel Consultant Do? (With Tips on Becoming One)

    Travel consultants frequently communicate with clients, airline and hotel attendants, and others to arrange travel plans. They need well-developed communication skills to understand their clients' needs, interact with other travel professionals, and communicate travel details accurately. Critical thinking skills.

  13. Travel Consultant Job Description, Duties, Skills & Career Path

    Travel consultants need at least a high school diploma. Many employers prefer an associate or bachelor's degree in hospitality, travel or a related field. Relevant coursework includes hospitality, sales, marketing, accounting, economics, business and geography. Travel consultants typically receive on-the-job training from their new employer.

  14. Travel Consultant Job Description

    Responsibilities for travel consultant. Answer telephone enquiries and book reservations to the required standard, adhering to department policies, relating to credit facilities and written confirmations. Organize, coordinate, and host monthly calls with assigned TMC partners, including but not limited to detail on road map information, feature ...

  15. Travel Consultant Job Description [Updated for 2024]

    A Travel Consultant earns an average salary of $40,840 (USD) per year. This salary can fluctuate depending on the individual's experience, skills, location, and the size of the employing agency. Furthermore, additional earnings could be made from commissions based on sales of travel packages. Travel Consultant Job Description FAQs

  16. How to Be Travel Consultant

    What is the job outlook for Travel Consultants? The job outlook for Travel Consultants is positive. According to the U.S. Bureau of Labor Statistics, employment of Travel Consultants is expected to grow 7% from 2019 to 2029, faster than the average for all occupations. What are jobs related with Travel Consultant? Travel Counselor

  17. Top 20 Travel Consultant Interview Questions and Answers

    Remember, preparation is key for a successful interview. Conclusion. This comprehensive guide has provided you with the top 20 travel consultant interview questions and expertly crafted answers. By familiarizing yourself with these questions and preparing your responses, you'll be well-equipped to showcase your skills, knowledge, and ...

  18. What does a Travel Consultant do?

    A travel consultant helps people plan their vacations. This can include booking flights, hotels, and rental cars, as well as providing advice on things to do and see at the destination. Travel Consultant job duties include: Advise clients on travel destinations, tour packages, accommodation, transportation, and other travel services.

  19. The future of work after COVID-19

    Jobs in warehousing and transportation may increase as a result of the growth in e-commerce and the delivery economy, but those increases are unlikely to offset the disruption of many low-wage jobs. In the United States, for instance, customer service and food service jobs could fall by 4.3 million, while transportation jobs could grow by ...

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