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Public Transit

How to Use the Metro on Your Trip to Dubai

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You’d be hard-pressed to find a more user-friendly public transport system than the Dubai Metro. Worlds apart from the maze that is the London Tube or New York City Subway, the Dubai Metro is state-of-the-art, spotless, safe , and supremely easy to navigate. Spanning 46 miles, Dubai Metro has two lines and offers hassle-free connections to the city’s bus and tram networks. For tips on ticketing, etiquette and the best stops for major attractions, find out how to use the metro on your next trip to Dubai.

Getting Around Dubai

There are just two lines in the Dubai Metro system, which makes cross-city travel a breeze. The Red Line roughly follows the path of Dubai’s main thoroughfare, Sheikh Zayed Road, running from Rashidiya in the north to UAE Exchange station in Jebel Ali, in the south. The Green Line services the areas surrounding Dubai Creek, Old Dubai and Deira in the north. The two lines interchange at BurJurman and Union stations. To plan your journey online, visit wojhati.rta.ae .

Airport Connections

If you’ve just touched down at Dubai International Airport, one of the cheapest ways to get into the city is via the Dubai Metro Red Line, which stops at Airport Terminal 1 and 3. Most visitors will board the UAE Exchange-bound train, traveling south to Dubai Mall , Business Bay, Dubai Marina and other key destinations.

Exploring Old Dubai

You could be forgiven for thinking Dubai is all skyscrapers, luxury hotels and high-end restaurants, but beyond the glitz of Downtown and Dubai Marina lies the beating heart of Old Dubai. To explore Old Dubai via metro, take the Red Line to BurJurman station, then switch to the Green Line for Al Ras station, near the Deira Gold Souk and Spice Souk. Take an abra (small wooden boat) to the other side of Dubai Creek to wander around the Textile Souk and Al Fahidi Historic District, home to Al Fahidi Fort, Dubai Museum , and winding alleyways filled with local artisans and cafes. South of BurJurman on the Red Line, alight at ADCB station for Al Karama market, one of Dubai’s oldest shopping streets.

Shopping and Sightseeing

Dubai’s record-busting tourist attractions are easily accessed via the Red Line. Alight at Burj Khalifa/Dubai Mall station to visit Burj Khalifa , the world’s tallest building, then put your credit card through its paces in The Dubai Mall , the largest shopping mall on Earth. Further south, stop at Mall of the Emirates to browse luxury labels and hit the slopes of Ski Dubai . Or spend a few hours wandering among the six international ‘courts’ of Ibn Battuta Mall , a unique shopping complex inspired by the 14th-century adventures of Moroccan explorer Ibn Battuta. Note that Ibn Battuta station is currently closed due to construction for Expo 2020, so switch to the free shuttle bus at Jumeirah Lakes Towers station.

Coastal Connections

To enjoy in the restaurants, bars and hotels of Dubai Marina , take the Red Line to the DAMAC Properties or Jumeirah Lakes Towers stations. Each station connects with the Dubai Tram network, which covers Jumeirah Beach Residence, Dubai Media City and Knowledge Village. Beachgoers, take the tram from DAMAC to Jumeriah Beach Residence 1 or 2—sand, sea and foodare just a five-minute walk away. Palm Jumeirah is slightly harder to access—board a tram to Palm Jumeirah station, then take a 10-minute walk to Gateway Station for a monorail ride straight up the trunk to Atlantis The Palm .

Taking Care of Business

If you’re in Dubai for work, the Red Line will take you to key commercial hubs at the World Trade Center, Financial Center and Business Bay.

You can purchase single, return and day-pass tickets at vending machines and ticket offices in the metro stations. If you plan on frequently using the metro and other forms of public transport, such as the Dubai bus or tram, consider buying a Nol Red Ticket, a rechargeable card for trips around town. Prices start at 2 dirham for a short journey, and day passes cost 14 dirham for unlimited rides. Kids under the age of 5, or shorter than 35 inches (90 cm), travel for free.

Travel Tips

• The Dubai Metro is a fully automated, driverless train. It’s fast, efficient and frequent—so when the doors start closing, don’t make a run for it. Instead, just hold back and wait for the next train, which will only be a few minutes away.
• There’s a reason those carriages are spotless—don’t eat, drink or chew gum, litter, or put your feet on the seats. If you do, you may incur a fine.
• There are special carriages for women and children—gents, stick to the other carriages to avoid a fine. There are also private Gold Class cabins at the front or rear of the train, which are off-limits unless you’ve purchased a special ticket.
• If possible, avoid the morning and afternoon rush, when the cabins and platforms are more crowded .

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Dubai Online

Dubai Metro

The Dubai Metro is the city’s modern rail system. It is a great way to get around Dubai, with trains running every few minutes from early morning until late at night.

Fares are very reasonable, and there is a range of tickets available to suit everyone’s needs. Most of the city’s most popular tourist attractions and iconic landmarks are close to a station.

In this article, we will provide all the information you need to know about Dubai Metro.

By the start of the millennium, fast population growth plus rapidly increasing numbers of tourists was putting a huge burden on Dubai’s transport infrastructure.

The Dubai Metro was the city’s answer to the problem. Construction began in 2006 with the first stations opening in 2009.

Trains are driverless and include first-class, and women and children-only sections. Extensive window panels offer great views of the city.

The Dubai Metro consists of two lines: Red and Green .

The main section of the Red Line runs from Centrepoint (near Dubai International Airport) to Expo 2020 . This section includes the Route 2020 extension .

A branch line of the Red Line runs from Jabal Ali to UAE Exchange .

The Green Line runs from Etisalat Metro Station in Al Qusais to Creek in Al Jaddaf.

Passengers can transfer between lines at either Union or BurJuman (formerly Khalid Bin Al Waleed).

The Metro is connected to the Dubai Tram system at SO BHA Realty Metro Station and DMCC Metro Station , both on the Red Line near Dubai Marina.

The Dubai Tram connects to the Palm Jum eirah Monorail at Palm Jumeir ah Tram Station .

A route map of the Dubai Metro system can be found here .

A link to download the pdf version of this map can be found on this page .

The Dubai Metro runs every day of the week. Operating times for both the Red Line and Green Line are:

• Monday to Thursday – 5:00 am to 12:00 am (midnight)
• Friday – 5:00 am to 1:00 am (next day)
• Saturday – 5:00 am to 12:00 am (midnight)
• Sunday – 8:00 am to 12:00 am (midnight)

Today’s train times can also be viewed using the RTA’s S’hail app.

Train timings are frequent though, so no timetable is really necessary. For example, on the Red Line trains arrive every 2 or 3 minutes at peak times, and every 5 minutes during off-peak hours.

A journey along the entire length of the Red Line (from Centrepoint to Expo 2020 ) takes 1 hour and 15 minutes. The Green Line is shorter. The trip from Etisalat to Creek takes 40 minutes.

Dubai Metro fares are cheap compared to similar systems around the world.

Contactless tickets or cards must be purchased before commencing a journey. They are available at all Metro stations, bus stations, and authorised sales agents (Carrefour, Spinneys, etc.)

Train Layout

The layout of a Dubai Metro train is designed to be as user-friendly as possible, with clear signage and information for passengers. The trains are also comfortable and spacious, with plenty of room for luggage.

All Dubai Metro train has a standard layout. Each train has five carriages. At one end of the train, the carriage is divided into two cabins, with one being a Gold Class cabin. The carriage at the other end of the train is Women & Children.

This new layout was introduced in July 2019.

The Gold Class cabin features leather seats and is typically less crowded. The Women & Children carriage offers extra space for strollers.

The remaining areas of the train are for Silver Class (standard class) passengers.

Fines are imposed for passengers traveling in the wrong class of cabin.

The Dubai Metro is a convenient and affordable way to get around the city. There are three large park-and-ride facilities.

Car parking is free for Metro users.

Dubai International Airport is one of the world’s busiest airports and the most popular transit point for people travelling to and from the city.

The Dubai Metro offers 2 dedicated stops for Dubai International Airport; Terminal 1 and Terminal 3 . They are perfect for both inbound and outbound air passengers. Travelling on the Dubai Metro is cheaper than taking a taxi .

Dubai International Airport is situated at the eastern end of the Red Line.

Passengers are permitted to carry 2 items of luggage on a Metro train (one large suitcase and one piece of hand baggage). The dimensions of the suitcase should not be greater than 81 cm x 58 cm x 30 cm. The hand baggage should measure less than 55 cm x 38 cm x 20 cm.

Suitcases should be stored in the dedicated luggage area.

Connections

The Dubai Metro is integrated with the city’s other modes of public transport.

Feeder buses are shuttle bus services that transport passengers from Dubai Metro stations to local destinations. Feeder bus services have prefixed with the letter F e.g. F01.

Most other bus services also stop at, or near, Dubai Metro stations.

Most bus stations are next to, or near, a Dubai Metro station. The major bus stations are Al Ghubaiba and Gold Souq. Al Ghubaiba Bus Station is near Al Ghubaiba Metro Station . Gold Souq Bus Station is close to Gold Souq Metro Station .

Free WiFi is available on the Dubai Metro. To connect to the service, choose ‘WiFi UAE’ from the list of networks.

The free wireless internet service is provided by du, a local telecommunications company.

A premium (paid) option is also available. It offers higher speeds and longer browsing sessions.

The WiFi service works in all Dubai Metro carriages. The service is also available in many other locations; Dubai Metro stations, bus stops, shopping malls, beaches, etc.

Mobile phone coverage is good across the entire network.

Disabled Access

The Dubai Metro is an excellent option for those with disabilities.

The entire network is wheelchair-friendly. All stations have elevators between the station concourse and train platforms.

The train floor is level with the platform and the gap between them is small. Carriage doors open automatically. Wheelchair users can easily roll on and off the train.

All carriages have dedicated spaces reserved for wheelchair users.

Accessible toilets are available at all stations and all ticket offices are wheelchair-friendly.

The Dubai metro has many features which cater to the visually impaired. For example, tactile floor paths guide these passengers from the station entrances to the platforms. There are clear audio announcements in English and Arabic.

All Dubai Metro stations are listed in the table below. Stations are listed alphabetically. The table can be sorted by travel zone, line, etc.

Clicking on the name of each station will take you to a detailed listing for that station.

Is Dubai Metro closed on Friday?

Friday is the holy day for Muslims and the first day of the weekend in Dubai. Until 2015 the Dubai Metro was closed on Friday mornings. It now starts running at 10 am on Fridays.

Does Dubai Metro go to the airport?

The Red Line of the Dubai Metro has two stops at Dubai International Airport; Terminal 1 and Terminal 3 . Once you have picked up your luggage, follow the Dubai Metro signs and purchase a ticket at the station.

Is luggage allowed on the Dubai Metro?

Passengers are only permitted to bring two pieces of luggage onto the Metro; one large suitcase and one small suitcase. The dimensions of the large suitcase should not exceed 81cm x 58cm x 30cm. The dimensions of a small suitcase should be no larger than 55cm x 38cm x 20cm.

Comments and Additional Information

Can one travel from Dubai International airport to The Golden Tulip hotel by Metro or as close as possible using a Visa card to pay without purchasing a ticket?

I am planning a trip to Dubai next week (22 to 27 Feb) and I see that the Metro Red Line is closed on many days for the construction of Route 2020. Do you have an exact schedule of the closing times.

The information you require has already been added as a note at the top of this page.

I love the Dubai Metro. It is the greatest way to moving from one place to another at a low price. This is the main reason to like it.

Why are the Metro timings not connected with the shopping mall timings. I am retail sales staff. It is very difficult to pay taxi money when the metro is closed in the night. I have a very small salary.

Officials should always check the passengers boarding the Gold Class Cabin. Because some of them are not even using a Gold Nol Card and it is unfair for those like me who are using a Gold Nol Card as we are paying extra.

Is there a metro station that goes to the gold and spice markets in old Dubai from the Shangri La hotel in Sheik Zayed Road?

I am going to visit Dubai for 30 days. I want to purchase Blue Card Standard. Can I pay through credit card for the Blue Card?

Happy Birthday Dubai Metro

I read on this site as last train @ 12 pm midnight,, rushed to the station @ Dubai Mall to find that the station is closed @ 11.30 pm ..

It will be nice if this information is updated in your site ??

Thanks Mohamed

Read the note under the timings. Timings are for the Metro as a whole. To find the time of the last train/station closing time use the RTA online tool.

Please mention last train from Dubai Airport to Bur Dubai.

Meto is a nice and fast way to travel around Dubai

i love the dubai metro as well as the dubai tram

Are female tourists allowed to use the women and children cabin or only female Dubai inhabitants?

Yes. Female tourists can use the women and children cabin.

All female despite of the age, status or appearance are allowed to use the female and children cabin. However, a very important point to note is that if a pregnant woman or an old or a disabled woman come across, you are obliged to offer her your seat.

Question, Does it cost extra for 1st class, or women and children cabin tickets?

For gold class. Yes its double.

For women and childrens cabin. Its for free but yeah, obviously its for ONLY women and children.

You need Gold Nol Card to be in 1st Class which charges higher than normal cards, And, No need of any extra costs for Women and Children Cabin.

First class – yes. Women and children – no.

Yes, first class tickets are more expensive. No extra charges for women cabin.

Yes. About twice the standand cost.

The metro was closed before midnight. Why?

Well the metro runs on electricity and the number of commuters beyond midnight is less or no more. So the train is stopped to cut costs and to also use that time for maintenance of the train to ensure effective movement during day.

Dubai Metro is great value for money if compared with taxi fares. It is really convenient.

Dubai Metro staff is helpful and patient.

Dubai airport staff, especially Visa issuance, Immigration and security needs to be more polite. One problem across many public places in Dubai – staff / employees of various government departments, retail stores are on mobiles phones calling / using messenger apps while they are on the floor and on duty. It looks unprofessional and needs to improve keeping in mind strict rules in Dubai.

Many Dubai local staff are rude and sarcastic at airports, metros and get impatient with passengers / travelers. I have experienced this on my two visits in one year.

Overall, Dubai is a great city – offers amazing nightlife, shopping big brands or brands on discount. Dubai is one of the cleanest cities and the culture is great. The deserts during desert safari needs to be free of plastic bags, bottles, eatable packets. Lot of places the desert had lot of litter which is sad. The travelers need to take care of cleanliness as well.

The plastic shopping bags given at retail outlets at shopping malls, shops at Dubai metro and Dubai airport should be banned. Plastic is one of the greatest polluters of environment

Instead of banning plastic bags, think of other ways that consumers can carry purchased goods. Plastic may be bad but it has a use. Before banning plastics for consumers, manufacturers and retailers should also ban plastic from their products. No point banning the use of plastic bags when everything else you buy has plastic in them!

Awesome. Well said awesome ?

I love traveling in Dubai metro! It’s the best! But I feel there is no control or monitoring on the prices on items sold in the shops in the station , e.g. Like in Zoom! A 250 ml low fat milk gets sold for 2.50 dhs, where as outside it is 1.75. U can understand a 25fil increase but 75 fil is quite like robbing the passengers!! Other items too hv a price difference of 7fil to 1 dhs. Pls check this. Thank u

Lot of non gold card users in the gold cabin. Can we have this rectified please. Its unfair for the gold card holders as we dont have space to sit.

I too get the gold pass when ever I am in Dubai and regularly have to stand. Being a senior citizen that is not very comfortable at all. Somebody should be able check the passes before entry. Thank you

It may be inadvertently by newly arriving working or visiting people.

Therefore, authorities should be lenient in penalty, after ascertaining the passengers arrival in the city/UAE. If the passengers are residing in the city already for six months, then a penalty should be imposed.

How do you know that your fellow passengers are non-gold card holders? Did you check?

Any plans of linking the Metro to Sharjah, it will be a big relief for the daily sharjah commuters

Note: the last train to UAE exchange departs union station at 11:10pm. I’ve been stranded before and i had take 60 dirham taxi all the way to Dubai media city

We should always keep in mind that when the last train leaves as at when it leaves, it will take it time to get to it’s last station and that time shouldn’t be later than 12am. Therefore, the time the last train leaves every station on it’s route differs and depends on the nearness to it’s last train station. For example, from Union to Rashidiya is about 15mins, the last train to Rashidiya from Union will arrive Union metro station at/between 11:40-11:45 for it to terminate at Rashidiya at a time not exceeding 12am.

Is there an options for those whom bike to the Metro?

Can one bring a bike inside? Is there a special (cargo) vagon?

Are there bike parking spots where one can lock a bike and take the train back and forth?

I’ll be working in the business bay and living close to the Marina; it would be great to bike from home to the train and walk from the train to the office.

I have seen so many bike parking spots at the metro stations, but I think not all the metro station has them.

Yes, I have seen commuters carrying bikes inside the metro stations.

The Dubai Metro is a fantastic way to travel in Dubai. As it is relatively new, it is extremely clean and safe. We have been to Dubai twice and both times we bought an all day pass and got on and off whenever we saw something interesting. When we became tired, we just traveled on the train. Well done Dubai!

Very informative website. One question Does Day pass for 1 day entitles all day travel on both the lines ( Green & Red ) and one can get off & on any where all day along . Please reply

If I need to be at Emirates Tower Station at 6:25am, what time should I catch the train from Rashidiya?

The whole Journey from Rashidiya to Emirates Tower should take about 40 to 50 minutes. But on a safer side it is advisable to take the 5:30 metro.

Can I get the metro from the cruise terminal (Port Rashid) to downtown Dubai to visit the Dubai Mall and fountain, thanks

We will be in Dubai in 3 weeks as part of a cruise, is there a metro station close to Port Rashid and Burj Khalifa?

I don’t speak Arab. Will it be easy to use the Dubai metro on my next visit? What’s the difference between the red and blue line. The metered taxis were too expensive and i would really want to move around this time by the metro on my next visit. I need a guide as i have seen that it’s quite easy to use. Thanks for your help

This is Dubai. Locals speak English.

I want know that. There is have a parking place in UAE Exchange station

CAN I CARRY TWO CABIN BAGGAGE AND 1 HAND LUGGAGE BY METRO TRAIN

The announcement in Metro while it leaves or approaches a station is always as “the next station”. Probably the announcement can be corrected while approaching a station as “the current station or approaching station is” by its name rather than announcing as the next station is” which is confusing.

Now some of the Metro Stations have been renamed e.g UAE Exchange. So i got confused when i returned from my vacation. Therefore people who went on their vacation for a short period of time, please dont get confused and see the map before boarding.

Dubai metro is safe ,sure ,on time,clean and excellent. whenever and whereever the people can,t hire a car ,they maybe used it. the signs is OK. the staff of RTA are friendly.

METRO IN DUBAI IS GREAT AND VERY CLEAN. VERY AFFORDABLE AND GREAT COUNTRY TO VISIT. PEOPLE (LOCAL) ARE FRIENDLY. SINCE IM LIVING HERE FOR A YEAR IT REALLY HELPS ME A LOT IN SO MANY WAYS.

Teresa I. Sept.15/09/15 Metro is great value and fast. Timings should be earlier, starting at 5 am in the mornings as many people have to be in places for 6 am. From TECOM to Dubai International Airport takes over an hour. Also Friday people travelling we need train metro All transport , metro in world working ,I don’t understand here to late also Friday start to late ! Please start 5 am including Friday !

Whats all this complaining about the Metro users, I found great majority of users kind and courteous. It is the only form of transport where someone actually offered me their seat.

How long can a driver leave their car at the park and ride parking facilities. I’m going on business trip for 7 days.

24 hours or u can use a parking near

Overnight parking is not allowed at the metro parking lots. Best to just take a taxi or bus to the station closest to you and take the metro the remainder of the way. It is also VERY expensive to park your car at the airport.

I will be travelling with my husband next month (February) arriving at Dubai International Airport and we plan on taking the Metro to our hotel. I noticed that there is a carriage for women and children. Do I have to travel in this carriage or can I travel with my husband in the standard class carriage?

You don’t have to travel in the women’s carriage. It’s optional.

Thank you very much for answering so promptly.

As commented earlier, women are welcome to ride in the Standard Cabins.

Ensure your husband does not stand with you or even cross through the Ladies Cabin. There is a stiff fine for any man doing so. Fines are levied on the spot at the metro station kiosk, and even an ordinary citizen can turn you in.

I need the fare details for blue card for different zones.

The new fares for blue cards (from November 2014) are 7.5 AED for 3 zone trip, 5 AED for 2 zone trip, and 3 AED for a single zone trip. Halve the cost for seniors and students.

Hi, you have to travel with your family in standed carriage and you will find that most of the time you will have to stand, this is what is like on public transport

The Metro system in Dubai is excellent; but I think it is now mature enough to have an earlier start on Fridays. The RTA should consider a 10 am start on Fridays, rather than 1 pm as is the case presently.

Does anyone know any of the companies building the Metro?

I presume you mean companies that built the Dubai Metro?

The Dubai Metro was built by Dubai Rail Link (DURL), a consortium of four Japanese companies (Mitsubishi Heavy Industries, Mitsubishi Corporation, Obayashi Corporation, and Kajima Corporation) and one Turkish company (Yapi Merkezi).

Really it is the best way to visit all Dubai. I enjoyed all the day using the Metro. It was my first time using it but it was so easy.

Do you have any information about Dubai Trams? When it will start at Dubai Media City?

We’ve just added a route map for the Dubai Tram system, together with the location of all tram stations. It opens to the general public on November 12 2014. It actually opens on November 11, but that is a VIP-only day.

The Dubai Roads and Transport Authority (RTA is considering adding an additional 25 to 35 trains to the current fleet to cope with increasing numbers of passengers. There are currently 79 trains operating on the Dubai Metro; 61 on the Red Line and 18 on the Green Line.

My number one tip when booking your hotel in Dubai would be to make sure your hotel is near a metro station. It is the best and safest way to travel around the city. You can get to almost all of the tourist attractions and best malls on the Dubai metro.

When I visited Dubai a few years ago the Metro wasn’t very busy. Now it seems to be busier and I frequently had to stand. I guess it is a victim of its own success. Nevertheless is it is still quick, clean, and the best way to get around the city.

Yes its still the best way to go around Dubai but you are most likely to travel whilst standing due to all the seats taken. It is very cheap as compared to taxi fares. As for Dubai taxis, nowadays their interiors seem worn-out and dirty and the taxi drivers are not very customer friendly (except for the women taxis). The other option is the Dubai tram or Dubai bus which are kind of slow.

Yeah your right… it’s quick and easy buy the only problem I feel is that it gets far to over crowded more carriages and seats needed I have stand all the time rarely get a seat it’s hard with a 5 year old travelling with me at having to stand.

The Dubai Metro is very clean and cheap. The passes were excellent value. The stations have beautiful interiors and are very modern. It is very simple to use. It got a little busy at rush hour though you can avoid this with a little planning.

Like others have said, it would be greatly improved if the lines were to start earlier. The Metro itself is good. It is just a shame about the people who use it. They lack common sense and manners. In Dubai all the damn Indian try to pile on to the train before waiting for passengers to get off first. Typical Indians letting the world down.

It’s much worse on the London Underground or the Kiev Metro. People behave far better on the Dubai Metro than on other systems around the world.

In London people know to wait for passengers to get off first before running on. In Dubai they lack this common sense!

That is because the metro just stops for a brief period at every station. There’s hardly enough time for people to alight and board especially during rush hours when the cabins are full. So you can’t blame them.

Lol, that’s not the case…at busy times I have seen ppl being rude and aggressive.

Then, you get the hell out of Dubai and go back to your much-adored London! Has anyone invited you here?

Your own ilk is letting the whole universe down. Much worse than what the ‘Indians’ are doing!

Metro is great value and fast. Timings should be earlier, starting at 5 am in the mornings as many people have to be in places for 6 am. From TECOM to Dubai International Airport takes over an hour.

As a matter of fact, I supported your view for metro to start by 5am. This will go a long way in helping the people to reach their work places on time especially those that need to clock in by 6am. Also, it would be more appreciated if the train could start earlier on Fridays .

Dubai Metro is a great transport system for every one in the city. It would be more helpful if the morning timing would move earlier from 6 am to 5.30 am for employees like me that start at 7 am sharp.

The Metro is a great way to get around the city. It’s clean and all the signs are in English. It’s closed on Friday mornings though so don’t plan on using it then.

The Dubai Metro is efficient, fast, and spotlessly clean. It was very easy to use and took us everywhere we wanted. There really is no need to hire a car in Dubai.

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Complete Dubai Metro Guide For 2024

Are You Traveling To Dubai And Need Help Navigating The Metro? Check Out This Dubai Metro Guide!

Welcome to our comprehensive Dubai Metro Guide, your essential companion for navigating the city of Dubai with ease.

This guide offers valuable insights and tips to help you explore the city’s iconic landmarks and hidden gems smoothly and efficiently using its world-class metro system.

Whether you’re a first-time visitor or a frequent traveler, our guide will make your journey through Dubai seamless and enjoyable.

This blog post was written and submitted by Tanya from Burj Diary .

Dubai Metro Guide

Let’s jump into everything you need to know about using the Dubai Metro.

How does Dubai Metro work?

The Dubai Metro is an automatic system that’s fast and reliable.

It has two main lines, the Red and Green, connecting the city’s key spots like malls, landmarks, and living areas.

The Dubai Metro has air-conditioned and roomy carriages.

Also, there is a place for wheelchairs, and it offers assistance to those with disabilities.

You’ll find escalators, elevators, and guide paths in stations.

In addition, with constant monitoring and staff on-site, the metro is safe.

Remember to be polite like standing to the right on escalators and not eating or drinking on the train.

What is special about Dubai Metro?

Dubai Metro is famous for its modern design, wide reach, and ease of use.

It’s one of the first metro systems in the world that runs without drivers, using advanced technology to work smoothly.

The stations and trains are built with a modern look and are eco-friendly, using natural light to save energy.

Also, the Metro links important places, homes, and work areas across Dubai, making it a key part of the city’s travel system.

What are the Dubai Metro routes?

The Dubai Metro network consists of two main lines that serve the city: the Red Line and the Green Line.

Each covers a broad swath of Dubai’s urban landscape.

The Red Line stretches 52 kilometers from Al Rashidiya, close to Dubai International Airport, to UAE Exchange.

Connecting major spots like Dubai Marina, the Dubai Mall, and Burj Khalifa across its 29 stations.

The Green Line is a bit shorter at 22 kilometers and has 20 stations.

It runs from Etisalat in the northeast to Creek in the southwest, passing through Dubai’s older neighborhoods like Deira and Bur Dubai, giving access to historical sites and residential zones.

What are the main Dubai Metro stations and zones?

The Dubai Metro system is divided into several zones, which help determine fare levels and organize the network for operational efficiency .

Here’s an overview of the main stations and zones:

Main Stations on the Red Line:

• Burj Khalifa/Dubai Mall Station: Offers direct access to the world’s tallest building and the largest mall.
• Dubai Marina: Serves the bustling waterfront community, known for its skyscrapers and vibrant nightlife.
• Deira City Centre: A key station for shopping and business in the heart of old Dubai.
• Al Rashidiya: The starting point of the Red Line, close to Dubai International Airport.

Main Stations on the Green Line:

• Al Ghubaiba : Located in the historic Bur Dubai area, close to the Creek and traditional markets.
• Union Station: One of the two transfer stations between the Red and Green Lines, located in Deira.
• BurJuman Station: The second transfer station in Bur Dubai offers access to one of the city’s premier shopping malls.

The Dubai Metro Map has seven zones, and the cost to ride depends on how many zones you travel through.

This makes it easy for everyone to use the metro, from the city center to the outskirts, and helps people figure out how much their trip will cost.

What are the different types of tickets?

The different types of tickets are:

• Nol Cards: The primary payment method for the Dubai Metro, Nol Cards are smart, rechargeable cards. They can be used across all forms of public transport in Dubai, including buses, trams, and water buses, in addition to the metro.
• Red Ticket: It’s meant for tourists and occasional users, and offers up to 10 single journeys or unlimited travel across all zones for a day.
• Silver Card: It’s meant for regular commuters, cheaper than the Red Ticket, and valid for all modes and zones, with a reloadable balance.
• Gold Card: The Gold Card provides Silver Card benefits plus access to luxury Gold Class cabins on the metro and tram for upscale travel.
• Blue Card: The Blue Card offers Silver Card features with added benefits such as balance protection and customizable travel history.

How much are Dubai Metro tickets?

Here is the price of the metro tickets:

Red Ticket (Paper Ticket):

A single journey can cost between AED 4.00 and AED 8.50, depending on the number of zones crossed.

Nol Silver Card:

The cost for a single journey ranges from AED 3.00 to AED 7.50, based on the number of zones crossed.

Nol Gold Card:

Fares are double those of the Silver Card for the same journey, offering access to the exclusive Gold Class cabins.

Nol Blue Card:

Pricing for travel is the same as the Silver Card, but with added benefits like balance protection.

Special and Seasonal Passes :

Day passes and monthly passes offer unlimited travel and are priced based on the number of zones and class of service.

How do I pay for the metro in Dubai?

Paying for the Metro in Dubai is streamlined and user-friendly, primarily through the use of Nol Cards.

Purchasing a Nol Card:

Nol Cards are available and rechargeable at metro station vending machines and ticket offices, as well as at selected supermarkets and convenience stores across Dubai.

You can buy and recharge your Nol Cards online via their website or the Dubai app.

A feature especially useful for Blue Card holders to manage their accounts and track travel history.

Using Nol Card:

To travel on the metro, tap your Nol Card on the card reader at the entry and exit gates of the metro stations.

The fare for your journey is automatically calculated based on the number of zones crossed and deducted from your card balance.

You can check your Nol Card balance at ticket vending machines, through the RTA Dubai app, or by tapping your card on the card reader machines located at metro stations.

Types of Payments:

Pay-as-you-go: This is the most common method, where you top up your Nol Card with credit and the cost of each journey is deducted from your balance.

Seasonal Passes: For frequent travelers, monthly or daily passes can be purchased, offering unlimited travel within the chosen zones for a fixed price.

What are the operating hours?

The operating hours of the Dubai Metro vary between weekdays and weekends, ensuring convenient travel options for both residents and tourists.

Weekdays (Saturday to Wednesday): Typically operates from 5:00 AM to midnight.

Thursday: Services are extended, running from 5:00 AM to 1:00 AM ( the following day ).

Friday: Starts later due to Friday prayers, with operations usually from 10:00 AM to 1:00 AM ( the following day ).

Green Line:

Weekdays (Saturday to Wednesday): Generally runs from 5:30 AM to midnight.

Thursday: Extended hours from 5:30 AM to 1:00 AM ( the following day ).

Friday: Services start from 10:00 AM to 1:00 AM ( the following day ).

How often do the trains run?

The frequency of the Dubai Metro trains varies depending on the time of day and the day of the week.

It offers more frequent service during peak hours to accommodate the higher volume of passengers.

• Peak Hours: During the busiest times, typically from 6:30 AM to 9:00 AM and 4:30 PM to 8:00 PM on weekdays, trains run approximately every 3-5 minutes.
• Off-Peak Hours: Outside of these peak times, the interval between trains is usually around 5-7 minutes.
• Weekends and Holidays: On Fridays and public holidays, the service might be slightly less frequent, with trains running approximately every 6-8 minutes.

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Dubai Metro Guide – Nol Cards

Let’s take a look at what are the Nol Cards and how to use them.

What are Nol cards?

Nol Cards are a smart, rechargeable card system used to pay for public transport services in Dubai, including the Metro, buses, trams, and water buses.

They come in several types ( Red, Silver, Gold, and Blue ) to cater to different passenger needs, offering a convenient and cashless way to travel around the city.

Can you use Dubai Metro without a Nol card?

No, you cannot use the Dubai Metro without a Nol card.

The Nol card is essential for accessing and paying for rides as the system operates with this smart card for fare payment.

How much does a Nol card cost?

The cost of a Nol card varies depending on the type you choose, as each card caters to different user needs and offers various benefits.

• Red Ticket: This card is suitable for tourists and short-term visitors. It costs AED 2, but you need to load it with credit to travel. It can be topped up for up to 10 journeys or a day pass.
• Silver Card: Ideal for regular users, the Silver Card costs AED 25, which includes AED 19 worth of credit for use on all forms of public transport.
• Gold Card: Provides access to the Gold Class cabins on the Metro and Tram for a more comfortable journey. Like the Silver Card, it costs AED 25, including AED 19 worth of initial credit.
• Blue Card: A personalized card that offers the same fare rates as the Silver Card but with additional features like balance recovery in case of loss. The Blue Card costs AED 70, which includes AED 20 worth of credit.

Which Nol card is best for tourists in Dubai?

For tourists visiting Dubai, the Red Ticket and the Silver Card are the most suitable Nol card options, each catering to different lengths of stay and travel needs:

• Red Ticket: Ideal for short-term visitors or tourists who plan to use the metro and other public transport occasionally. It’s a paper-based, disposable option that can be loaded with up to 10 single journeys or a day pass for unlimited travel across all zones for one day.
• Silver Card: Best for tourists who are in Dubai for a longer period or anticipate using public transport frequently during their stay. The Silver Card offers the same pay-as-you-go convenience but with slightly lower fares per trip compared to the Red Ticket.

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Dubai Metro Guide – Additional Information

Below are a few more details to consider when planning to use the Dubai Metro.

What if I am a woman using Dubai Metro?

Women using the Dubai Metro have the option to travel in dedicated compartments designed to offer comfort and privacy. 

• Women and Children’s Compartment: Each train includes a carriage reserved exclusively for women and children. This compartment is clearly marked and located near the front of the train.
• Flexibility in Seating: While there is a dedicated compartment for women and children, women are not restricted to this area and have the freedom to travel in any part of the train.
• Security and Safety: The Dubai Metro is monitored by CCTV cameras, and security personnel are present to ensure the safety of all passengers.

Does Dubai Metro go to the airport?

Yes, the Dubai Metro goes to Dubai International Airport.

Red Line Stations: The Dubai Metro’s Red Line has two stations that serve Dubai International Airport:

• Terminal 1 Station: This station serves Terminal 1 of the airport, catering to passengers of most international airlines.
• Terminal 3 Station: Dedicated to Terminal 3, which is primarily used by Emirates Airlines and Qantas, offering easy access for passengers flying with these carriers.

Dubai Metro Guide – Tips For First-Time Travelers

Navigating the Dubai Metro for the first time can be a smooth experience with a few tips:

• Use the RTA Dubai app for real-time metro info, routes, and stations.
• Carry change for quicker Nol Card purchases at vending machines, especially during peak times.
• Avoid peak hours to dodge crowds, but be ready for busier times if you must travel then.
• There is no eating or drinking on trains, even chewing gum.
• Respect women’s and children’s compartments for their exclusive use.
• Know the metro map for easier navigation and transfers.
• Check the last train times, especially if you’re out late, to avoid inconvenience.

Below you will find some of the most frequently asked questions when it comes to navigating the subway in Dubai.

Is it easy to use the metro in Dubai?

Yes, the Dubai Metro is easy to use, with clear signage, English and Arabic announcements, and a straightforward route map.

Can tourists use the Dubai Metro?

Absolutely, tourists are encouraged to use the Dubai Metro, with convenient options like the Red Ticket and tourist passes.

Does Dubai Metro have Wi-Fi?

Yes, free Wi-Fi is available in Dubai Metro stations and on the trains, allowing passengers to stay connected.

Is the metro cheaper than a taxi in Dubai?

Yes, traveling by metro is generally more cost-effective than taking a taxi, especially for longer distances across the city.

Does Dubai Metro take cash?

No, Dubai Metro does not accept cash for travel; passengers must use a Nol Card to enter and exit the metro system.

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Conclusion: Complete Dubai Metro Guide

Dubai Metro is one of the world’s most modern and developed metro systems.

It is secure, fast, economical, and reliable.

Undoubtedly, it has revolutionized Dubai’s transportation system.

You will save on fuel costs while using it as well, which is also the best way to explore the city.

I'm the Travel Addicted Unicorn - an avid traveller, culinary globetrotter and once-in-a-lifetime experience seeker.

I've been travel blogging since 2019 & have had the opportunity to travel to 30 + countries.

Through my blog posts, I share my travel experiences, providing advice, insights & practical tips & tricks.

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