tastafe diploma tourism

• Scholarships
• Institutions
• Agriculture & Environment
• Architecture & building
• Business & management
• Creative arts
• Engineering & technology
• Health sciences
• Information Technology
• Law & justice
• Policy & government
• Public health
• Social Science
• Choosing a course
• International students
• Funding & scholarships
• Study advice
• Student life
• Getting a job
• Latest news
• Campuses 12

Advanced Diploma of Travel and Tourism Management

Key details, about this course.

Get the skills you need to become a manager or supervisor within the tourism industry, or effectively operate your own travel or tourism business.

This course will provide you with an advanced understanding of how the tourism industry operates, including business operations and regulations, culturally suitable and sustainable practices and efficient planning techniques.

In this course, you will learn how to research and comply with regulatory requirements, source and use information on the Tourism and Travel industry, develop a range of tourism products and write complex documents, as well as develop and implement marketing strategies and manage diversity in the workplace.

Throughout the course, you will also learn how to develop and implement a business plan, develop and manage quality customer service practices and enhance customer service experiences, as well as establish and conduct business relationships, lead and manage people and monitor work operations.

In this course, you will also learn how to manage risk, interpret financial information and manage finances within a budget - including the preparation and monitoring of budgets - and how to establish and maintain a work health and safety system.

The program will be delivered in tandem with the SIT60316 - Advanced Diploma of Hospitality Management program. On successful completion of this course, you will be equipped to work in any sector of the tourism industry as a senior manager, general manager or owner-operator of any style of tourism business. You may also like continue on to undertake further study at university level, as the University of Tasmania offers articulation pathways for TasTAFE students completing this qualification. This means that you will be able to receive credit towards the Bachelor of Tourism or Bachelor of Business Administration (Tourism Management) degrees.

Note- students who complete SIT60116 - Advanced Diploma of Travel and Tourism Management at Drysdale may study in the Accelerated Study Mode in Launceston, which will enable students to complete three semesters of study in one calendar year, with the first intake of students into the Bachelor of Business Administration program occurring in February of 2021. A selection process, including interview, will take place prior to the enrolment of the program. Please contact us to find out more

Entry requirements

This course is aimed at those who have completed SIT30116 Certificate III in Tourism.

To meet academic requirements for Diploma or Advanced Diploma courses, you need to successfully complete any TasTAFE course entry procedures and you also need to:

• Have completed year 12 and provide TasTAFE with a copy of your Australian Senior Secondary Certificate of Education awarded to you by an agency or authority of a State or Territory; OR,
• Provide TasTAFE with a copy of a qualification at Level 4 or above in the Australian Qualifications Framework that was awarded to you. This qualification must have been delivered in English; OR,
• Complete an approved language, literacy and numeracy (LLN) assessment and display competence at or above Exit Level 3 in the Australian Core Skills Framework (ACSF) in both literacy and numeracy.

Study locations

Drysdale hobart, career pathways.

• Business Development Manager
• Marketing Manager
• Travel Manager
• Tourism Manager
• Manager of Groups and Incentives

Credit for prior study or work

It makes sense that you should be recognised for the things you already know how to do.

TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience - which may help you to gain your qualification a whole lot faster!

More information on the recognition process is available on our recognition of prior learning and skills page.

• Bachelor of Actuarial Studies
• Bachelor of Counselling
• Bachelor of Social Work
• Bachelor of Graphic Design
• Bachelor of Psychology
• Bachelor of Physiotherapy
• Business & Management Scholarships
• Mathematics Scholarships
• Project Management Scholarships
• Architecture Scholarships
• Mental Health Nursing Scholarships
• Counselling Scholarships
• Bond University
• Murdoch University
• Swinburne University of Technology
• Macquarie University
• QUT (Queensland University of Technology)
• Partner Terms
• Advertiser Terms
• Privacy Policy

Copyright 2024 © The Uni Guide. The most comprehensive guide to university in Australia

Diploma of Travel and Tourism Management - SIT50116

Type of institution: TAFE Institute Level: Pre-degree CRICOS: 03041M

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.Possible job titles include:inbound groups managerinbound sales managerincentives managertour operations managermarketing managerproduct development managerreservations managertravel agency managersales managervisitor information centre manager.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

• 23 units: 12 core
• 11 elective
• Use a computerised reservations or operations system
• Construct promotional international airfares
• Provide first aid in remote situations
• Enhance customer service experiences
• Process reservations
• Package tourism products
• Investigate and design e-business solutions
• Prepare and monitor budgets
• Construct advanced international airfares
• Develop host community awareness of tourism
• Lead and manage people
• Operate commercial vehicle
• Source and use information on the tourism and travel industry
• Identify hazards, assess and control safety risks
• Manage risk
• Build and launch a small business website
• Develop and implement marketing strategies
• Use hygienic practices for food safety
• Develop interpretive activities
• Implement and monitor direct marketing activities
• Address protocol requirements
• Maintain product inventories
• Plan and implement sales activities
• Load touring equipment and supplies
• Research and analyse tourism data
• Prepare and present proposals
• Establish and conduct business relationships
• Provide visitor information
• Manage diversity in the workplace
• Develop, implement and monitor the use of social media in a business
• Operate tours in a remote area
• Lead tour groups
• Make a presentation
• Operate four wheel drive vehicle
• Assess tourism opportunities for local communities
• Obtain and manage sponsorship
• Construct normal international airfares
• Set up and operate a camp site
• Prepare and present tour commentaries or activities
• Operate coach/bus
• Monitor staff performance
• Coordinate production of brochures and marketing materials
• Respond to a customer in crisis
• Conduct oral communication in a language other than English
• Create electronic presentations
• Administer billing and settlement plan
• Implement and monitor work health and safety practices
• Plan e-marketing communications
• Create a promotional display or stand
• Participate in cooperative online marketing initiatives
• Provide outdoor catering
• Research and comply with regulatory requirements
• Implement e-business solutions
• Read and write information in a language other than English
• Conduct complex oral communication in a language other than English
• Manage finances within a budget
• Prepare specialised interpretive content on cultural and heritage environments
• Develop and maintain the general and regional knowledge required by guides
• Manage meetings
• Create and use databases
• Manage volunteers
• Provide advice on international destinations
• Profile the market
• Sell tourism products and services
• Prepare specialised interpretive content on marine environments
• Source airfares for domestic flights
• Implement and monitor environmentally sustainable work practices
• Roster staff
• Develop and use complex spreadsheets
• Research and share general information on Australian Indigenous cultures
• Provide advice on Australian destinations
• Provide specialist advice on cruises
• Design and produce business documents
• Develop in-house recreational activities
• Provide first aid
• Access and interpret product information
• Process travel-related documentation
• Book supplier products and services
• Manage projects
• Recruit, select and induct staff
• Coordinate marketing activities
• Develop and manage quality customer service practices
• Read and write documents in a language other than English
• Coordinate and operate sustainable tourism activities
• Monitor work operations
• Prepare quotations
• Interpret financial information
• Coordinate and operate tours
• Manage conflict
• Prepare financial reports
• Write complex documents
• Allocate tour or activity resources
• Prepare specialised interpretive content on flora, fauna and landscape
• Process accounts payable and receivable

Related courses

Master of International Hospitality Management

Edith cowan university ecu.

Certificate III in Hospitality - SIT30622

William angliss institute vic, bachelor of tourism.

Certificate III in Commercial Cookery - SIT30816

Melbourne city institute of education, bachelor of resort and hotel management (professional practice).

Charles Darwin University

Request information update, marketing officer, tourist information officer, travel consultant.

Become a member

Already a member? Login Forgot password?

Join the conversation

Search universities.

• Universities in ACT
• Universities in NSW
• Universities in QLD
• Universities in SA and NT
• Universities in TAS
• Universities in VIC
• Universities in WA

Search TAFE Institutes

• TAFEs in ACT
• TAFEs in NSW
• TAFEs in QLD
• TAFEs in SA and NT
• TAFEs in TAS
• TAFEs in VIC
• TAFEs in WA

Search by Field of Work

• Architecture, Building and Planning
• Create Arts and Design
• Computing and ICT
• Engineering and Technical
• Health and Community Services
• Hospitality and Tourism

• See all Countries
• United Kingdom
• Netherlands
• Switzerland
• Online Learning

About TasTAFE

Courses you may be interested in at other institutions, courses at tastafe.

Please see the course pages to find out more about studying at TasTAFE.

Learn more about TasTAFE

There are 26 courses listed from TasTAFE. These are displayed below in alphabetical order:

• Advanced Diploma of Hospitality Management , Advanced Diploma
• Advanced Diploma of Travel and Tourism Management , Advanced Diploma
• Certificate III in Accounts Administration , Certificate III
• Certificate III in Business , Certificate III
• Certificate III in Commercial Cookery , Certificate III
• Certificate III in Early Childhood Education and Care , Certificate III
• Certificate III in Horticulture , Certificate III
• Certificate III in Hospitality , Certificate III
• Certificate III in Individual Support (Ageing) , Certificate III
• Certificate III in Individual Support (Disability) , Certificate III
• Certificate III in Information Technology , Certificate III
• Certificate III in Tourism , Certificate III
• Certificate IV in Accounting and Bookkeeping , Certificate IV
• Certificate IV in Business , Certificate IV
• Certificate IV in Commercial Cookery , Certificate IV
• Certificate IV in Information Technology , Certificate IV
• Certificate IV Laboratory Techniques , Certificate IV
• Diploma of Accounting , Diploma
• Diploma of Community Services , Diploma
• Diploma of Early Childhood Education and Care , Diploma
• Diploma of Engineering - Technical , Diploma
• Diploma of Hospitality Management , Diploma
• Diploma of Information Technology , Diploma
• Diploma of Laboratory Technology , Diploma
• Diploma of Leadership and Management , Diploma
• Diploma of Nursing , Diploma

Graduate Diploma in Information and Communications Technology GradDip

Western Sydney University Australia

Finance MSc

Cranfield School of Management United Kingdom

Spatial Planning MSc

Radboud University, Nijmegen School of Management Netherlands

International Postgraduate Certificate of Education (iPGCE) PGCE

University of Derby Online Learning United Kingdom

Humanities BSc

Erasmus University College, Erasmus University Rotterdam Netherlands

Marketing Management - Digital Business Concepts Bachelor Degree

Fontys Academy for the Creative Economy Netherlands

Software Engineering BSc

Amsterdam Tech Netherlands

International Marketing MSc

Mälardalen University Sweden

• Skip to main content
• Travel and Hospitality
• Travel and Tourism

You've reached your limit of 10 Favourites

SIT60122 Advanced Diploma of Travel and Tourism Management TasTAFE

Study options.

• International

What will I learn?

This course will provide you with an advanced understanding of how the tourism industry operates, including business operations and regulations, culturally suitable and sustainable practices and efficient planning techniques.

In this course, you will learn how to research and comply with regulatory requirements, source and use information on the Tourism and Travel industry, develop a range of tourism products and write complex documents, as well as develop and implement marketing strategies and manage diversity in the workplace.

Throughout the course, you will also learn how to develop and implement a business plan, develop and manage quality customer service practices and enhance customer service experiences, as well as establish and conduct business relationships, lead and manage people and monitor work operations.

In this course, you will also learn how to manage risk, interpret financial information and manage finances within a budget – including the preparation and monitoring of budgets – and how to establish and maintain a work health and safety system.

The program will be delivered in tandem with the SIT60316 – Advanced Diploma of Hospitality Management program. On successful completion of this course, you will be equipped to work in any sector of the tourism industry as a senior manager, general manager or owner-operator of any style of tourism business. You may also like continue on to undertake further study at university level, as the University of Tasmania offers articulation pathways for TasTAFE students completing this qualification. This means that you will be able to receive credit towards the Bachelor of Tourism or Bachelor of Business Administration (Tourism Management) degrees.

Note– students who complete SIT60116 – Advanced Diploma of Travel and Tourism Management at Drysdale may study in the Accelerated Study Mode in Launceston, which will enable students to complete three semesters of study in one calendar year, with the first intake of students into the Bachelor of Business Administration program. A selection process, including interview, will take place prior to the enrolment of the program.

• BSBDIV501 Manage diversity in the workplace
• BSBMGT617 Develop and implement a business plan
• BSBRSK501 Manage risk
• BSBWRT401 Write complex documents
• SITTIND001 Source and use information on the tourism and travel industry
• SITTPPD008 Develop tourism products
• SITXCCS007 Enhance customer service experiences
• SITXCCS008 Develop and manage quality customer service practices
• SITXFIN002 Interpret financial information
• SITXFIN003 Manage finances within a budget
• SITXFIN004 Prepare and monitor budgets
• SITXGLC001 Research and comply with regulatory requirements
• SITXHRM003 Lead and manage people
• SITXMGT001 Monitor work operations
• SITXMGT002 Establish and conduct business relationships
• SITXMPR007 Develop and implement marketing strategies
• SITXWHS004 Establish and maintain a work health and safety system

Career opportunities

• Business Development Manager
• Marketing Manager
• Travel Manager
• Tourism Manager
• Manager of Groups and Incentives

Online/Distance with attendance (50 weeks)

22 July 2024

Drysdale Hobart Campus

59 Collins Street,

7000, HOBART, Australia

Entry requirements

For international students.

Required prior study: Certificate IV in Travel and Tourism.

English language requirements:

IELTS: 5.5 (no band less than 5.0)

TOEFL (Internet): 46 – 59

TOEFL Paper: 527–549

PTE: 42 – 49

*There may be different IELTS requirements depending on your chosen course.

You are here

TasTAFE is the largest Registered Training Organisation in Tasmania and one of the ten largest in Australia. Established as the Hobart Technical College in 1888, TasTAFE is owned by the Tasmanian Government, and provides internationally recognised vocational qualifications to students across seven campuses in Hobart and Launceston.

Focused on teaching the knowledge and skills required for specific industries, a vocational education at TasTAFE will allow you to obtain practical experience from your studies, gain familiarity on how workplaces operate, develop employability skills, and allow you to explore your desired industry.

More Information

Tasmania is Australia’s island state. Located just 240km from the Australian mainland, Tasmania offers a unique environment for study. Gain your education in a place where modern urban cities meet stunning natural wilderness. The people are friendly, the air is clear, the culture is rich and the lifestyle is relaxed.

Tasmania has a temperate climate. This means that our summers are not too hot, and our winters are not too cold. Similar to Spain, Chile and Italy, we have four distinct seasons in Tasmania: Summer, Autumn, Winter and Spring. The average temperature in Summer is 22°C, and in Winter the average temperature is 13°C.

Tasmania’s cities provide all of the attractions and facilities of modern western culture. Our cities are easy to navigate, and public transport is simple, meaning that in a short period of time you could be in the countryside, at a beach, or on a mountain.

The buildings in our cities are largely influenced by European architecture; on a quick walk along our streets you may see buildings ranging from colonial to ultra-modern architectural eras.

Our Courses

TasTAFE offers a range of courses from Certificate II level through to Advanced Diplomas.

Learning areas include:

English Language, Accounting, Business, Children’s Services, Community Services, Creative Industries, Health and Aged Care, Hospitality, Information Technology, Science and Tourism

Tuition fees at TasTAFE provide students with an affordable study option. On average, tuition at TasTAFE will cost $AU10,000 per year. 

Working closely with the University of Tasmania, TasTAFE has a range of Diploma+Degree pathway packages that provide advanced credit into University of Tasmania bachelor degrees upon completion of a TasTAFE Diploma/Advanced Diploma. Students will then graduate with two qualifications, and a combination of theoretical knowledge and practical skills.

Pathways include:

• Advanced Diploma of Hospitality + Bachelor of Business Administration (Hospitality Management)
• Advanced Diploma of Tourism + Bachelor of Business Administration (Tourism Management)
• Diploma of Management + Bachelor of Business
• Advanced Diploma of Accounting + Bachelor of Business
• Advanced Diploma of Computer Systems Technology + Bachelor of Information and Communication Technology

Campus and Location

TasTAFE’s campuses are located in Hobart, the capital city and Launceston.

Located on the Derwent River with the sprawling backdrop of Mount Wellington, Hobart is a place where the urban landscape and the natural environment merge together.

Founded in 1803, Hobart is Australia’s second oldest city behind Sydney. As the capital city of Tasmania, Hobart is the finance and government centre of the State. Home to approximately 210,000 people, Hobart has a wide range of festivals, art and cultural activities for you to enjoy, as well as sports and outdoor pursuits, which are a regular part of Tasmanian life.

Founded in 1806, Launceston is situated inland in the north of Tasmania, at a point where three rivers meet. Home to a population of 105,000, Launceston is recognised for its historical architecture, with many Victorian and Georgian buildings beautifully preserved. This charming city offers a relaxing lifestyle.

Student Accommodation

Tasmania’s small, safe, accessible and modern cities offer a variety of living arrangements for students. TasTAFE has campuses in both of Tasmania’s main cities, Hobart and Launceston, so you are able to choose which city you would like to live in. Depending on your preferences, you are also able to choose what sort of accommodation you would like. You have the option of living in a private rental property, in on-campus accommodation, or with a homestay family. The approximate costs of accommodation are as follows:

Private Rental: AU$150-AU$200 per week

Homestay: AU$150 - AU$240 per week, depending on inclusions

On-Campus Living: AU$217 per week including breakfast

Teaching and Links with Industry

At TasTAFE, you will be taught by experienced, industry qualified teachers. This means that teachers at TasTAFE have spent time working in the industries that they are now teaching in, providing assurance that you are being taught to the highest standard.

TasTAFE has strong connections with industry. It’s extensive network of business partners provide you with opportunities to engage with industry during your study. Most courses offered by TasTAFE also include a work-experience component, where you will get to spend time applying your skills in the workplace under the guidance of trained professionals.

Graduate Opportunities

TasTAFE graduates are well placed to enter the workforce. The vast majority of our students are already employed within their chosen industry whilst they are still undertaking their studies. For example, many of our hospitality and cookery students are employed in local hotels and restaurants. After the completion of their studies, the employers will often offer on-going full-time employment to graduates.

TasTAFE has a strong reputation for producing quality graduates, which provides students with an advantage when seeking employment.

• Student Experience

Subject Areas Offered

• Art & Design
• Cooking & Bakery
• Health & Community
• Information Technology
• Media & Music
• Tourism & Hospitality
• Why Study Down Under?
• Where can you study?
• How to Apply
• Study Information
• Practicalities
• Featured Courses
• Latest News

University study

• Studyoptions.com

We offer a free advice and application service

• Privacy Policy
• Terms & Conditions

Copyright © 2013 - 2024 Study Options Limited . Powered by Drupal . Background image: Copyright © Tourism Australia .

(SIT30122) Certificate III in Tourism

Course overview.

• Train in the heart of a unique tourism destination.
• Harness the energy of the exciting Tasmanian tourism sector.
• Learn practical skills from passionate, industry-experienced teachers.

The secret is out. Tasmania is experiencing significant growth and attracting record numbers of both domestic and international tourists. Be part of the adventure and help shape the future of this vibrant industry. With unique attractions, wild landscapes, a relaxed lifestyle, gourmet food and wine, and a haunting history of convict tales, there’s no better place to complete your tourism training.

This qualification is designed for those seeking employment in the general tourism sector. It provides the skills required to work with tour operators, visitor information centres, major attractions, cultural and heritage sites and with any small tourism business. You’ll learn a range of transferable skills from planning tourism products and services through to actively delivering products in the field.

The tourism industry rewards employees with excellent customer service skills, a genuine passion for their product or destination, and a commitment to going the extra mile. If this sounds like you, get in touch today and launch your career in tourism in Tasmania. Our graduates are not only in demand here, but the skills you will learn can take you all over the world.

Career Opportunities

This course may lead to the following career opportunities:

• Adventure tourism guide
• Attendant or senior ride operator in an attraction or theme park
• Booking agent
• Cellar door salesperson and guide in a winery
• Customer service agent
• Guide and salesperson in an indigenous cultural centre
• Inbound tour coordinator
• Marine tourism guide or tour operator
• Museum attendant
• Operations consultant for a tour operator
• Reservations sales agent
• Sales consultant
• Visitor information officer

Pathways to further study

SIT60116 – Advanced Diploma of Travel and Tourism Management

Course Structure

To achieve a SIT30116 – Certificate III in Tourism, 15 units must be successfully completed. These include 4 core units and 11 electives.

4 Core Units

Assessment process.

Assessments are designed to help you demonstrate your skills and knowledge. They allow us to confirm you can perform to the standard required in the workplace, to meet all of the requirements of the course.

Examples of assessments for this course may include;

• Observations
• Simulated environment
• Questioning
• Presentations
• Workplace skills assessment

What will I need to bring?

Students are advised that they are required to supply their own stationary including;

• Bring Your Own Device – laptop or tablet (if you have one)
• Ring Binder
• Plastic sleeves
• Pens and ruler

Entry Requirements

There are no entry requirements for this course.

Recognition of Prior Learning

It makes sense that you should be recognised for the things you already know how to do. TasTAFE can assess your skills and knowledge based on your previous education, work history or life experience. This may help you gain your qualification a whole lot faster, saving you valuable time and money.

Course information displayed on this website is subject to change  without notice.