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Full List of Travel Insurance Benefits for the Amex Platinum Card [2024]

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Full List of Travel Insurance Benefits for the Amex Platinum Card [2024]

Table of Contents

Amex platinum card overview, car rental loss and damage insurance, trip cancellation and trip interruption insurance, trip delay reimbursement, baggage insurance, premium global assist hotline, filing a claim, final thoughts.

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Frequent travelers who are interested in premium travel benefits and solid reward-earning opportunities gravitate to The Platinum Card ® from American Express . The card, as well as The Business Platinum Card ® from American Express , has been the go-to card for meeting travelers’ earning, redemption, and benefits needs.

We frequently cover Membership Rewards points-earning opportunities , as well as a multitude of ways to maximize the redemption options . We’ve even done a deep dive into getting the most from statement credits offered by Amex cards.

Next up in our collection of articles focusing on the valuable perks that come with the Amex Platinum card is the card’s travel insurance benefits. Insurance can be inherently confusing in general and the insurance coverages that come with credit cards can be equally so.

Fortunately, even a quick overview will give you some insight as to the insurance coverages you can expect on the Amex Platinum card. So, right here and now, we’re stepping up to deliver just that.

Let’s take a look at exactly which insurances come with the card, how these benefits can provide a level of peace of mind, and find out what situations might trigger the coverage to provide economic value.

It’s important to have a little background on the card to put its coverage into context. Here are important card details, including the current welcome bonus and annual fee.

The Platinum Card® from American Express

The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.

When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card ® from American Express.

Make no mistake — the Amex Platinum card  is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access , hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

  • The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, and many more!
  • 5x points per dollar spent on flights purchased directly with the airline or with AmexTravel.com (up to $500,000 per year)
  • 5x points per dollar spent on prepaid hotels booked with AmexTravel.com
  • $695 annual fee ( rates and fees )
  • Airline credit does not cover airfare (only incidentals like checked bags)
  • Earn 80,000 Membership Rewards ® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards ® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards ® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts ® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card ® . The Hotel Collection requires a minimum two-night stay.
  • $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card ® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
  • The American Express Global Lounge Collection ® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market. As of 03/2023.
  • $155 Walmart+ Credit: Save on eligible delivery fees, shipping, and more with a Walmart+ membership. Use your Platinum Card ® to pay for a monthly Walmart+ membership and get up to $12.95 plus applicable taxes back on one membership (excluding Plus Ups) each month.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card ® .
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
  • $189 CLEAR ® Plus Credit: CLEAR ® Plus helps to get you to your gate faster at 50+ airports nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Card. CLEARLanes are available at 100+ airports, stadiums, and entertainment venues.
  • Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 year period for TSA PreCheck ® application fee for a 5-year plan only (through a TSA PreCheck ® official enrollment provider), when charged to your Platinum Card ® . Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
  • Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card ® . That's up to $50 in statement credits semi-annually. Enrollment required.
  • Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card ® to your Resy profile.
  • $695 annual fee.
  • Terms Apply.
  • APR: See Pay Over Time APR
  • Foreign Transaction Fees: None

American Express Membership Rewards

Hot Tip:  Check to see if you’re eligible for a welcome bonus offer of up to 125k (or 150k) points with the Amex Platinum. The current public offer is 80,000 points. (This targeted offer was independently researched and may not be available to all applicants.)

Amex Car Rental Insurance

The Amex Platinum card comes with complimentary standard car rental insurance that provides secondary coverage when using your card to reserve and pay for your entire rental car contract. You also have the option to purchase premium primary car rental coverage .

For either coverage to be valid, you must decline the rental car agency’s LDW (loss damage waiver) or CDW (collision damage waiver) coverage when renting the vehicle.

Here’s an overview of how both of these coverages work:

Standard Car Rental Coverage

Secondary (standard) coverage means that you must first file a claim with any other applicable insurance you might have before the card coverage applies.

You can expect to receive excess secondary coverage for these losses:

  • Damage to and theft of the vehicle
  • Personal property up to $1,000 per person/$2,000 per accident
  • Accidental injury up to $5,000 per claimant
  • Accidental death/dismemberment up to $300,000

This is just a snapshot of the standard secondary car rental coverage; several terms and conditions apply. You should access the official guide to benefits or call your benefits administrator for specific information.

Premium Car Rental Protection Coverage

One of the real car rental insurance perks of holding the Amex Platinum card is having access to Premium Car Rental Protection coverage for just 1 low fee that covers the entire rental period, not a per-day charge like the rental agency charges.

Although there are some credit cards with primary rental car insurance , the American Express Premium Car Rental Protection coverage, in some circumstances, can provide equal or better coverage and elevated peace of mind. Terms and conditions apply.

Bottom Line: Consider Amex Premium Car Rental Protection if you don’t have a credit card that provides primary car rental insurance. Additionally, if you are renting an expensive vehicle that exceeds your card’s limit of coverage or the maximum length of the rental period on your other card is limited to less than 42 days, the Amex Premium Car Rental Protection could also be a prudent choice. 

Trip Delay

Trip cancellation and trip interruption insurance are designed to cover unexpected, unforeseen events that may cause you to have to cancel your trip or that cause a disruption in a trip you’re already started.

To be eligible for coverage, purchase your entire round-trip common carrier ticket with your Amex Platinum card.

American Express has a broad definition of who is covered under this benefit. Eligible travelers can include the cardholder, traveling companion, family member of the eligible traveler, or family member of the traveling companion.

Examples of events that could be covered include the following:

  • Bodily Injury or Illness — If you, a traveling companion, or a family member of either, experience an accidental injury or become ill, causing you to cancel your trip, you may have coverage
  • Bad Weather — If extreme weather causes your trip to be canceled or disrupted, there could be coverage
  • Change in Military Orders —Applies to cardmember and/or spouse (spouse definition includes domestic partner)
  • Terrorist action or hijacking
  • Jury duty or other qualifying legal obligation
  • Uninhabitable dwelling of either the cardmember or traveling companion
  • Quarantine imposed by a physician for health reasons

You can expect coverage of up to $10,000 per trip , and a maximum limit of $20,000 per card per 12-month period.

Terms and conditions apply.

Bottom Line: While the trip cancellation/trip interruption benefit covers specifically stated reasons for trip cancellation/interruption, there is no coverage for voluntary cancellations, disruptions due to known events, or for preexisting conditions. Additional terms and conditions can be found in your guide to benefits or call the benefits administrator prior to your trip.

Experiencing a trip delay is inevitable so having coverage for added expenses as a result of that delay could be a welcome economic benefit. To qualify for trip delay coverage, just pay for the full amount of your common carrier round-trip transportation ticket with your Amex Platinum card.

The delay must be for more than 6 hours for you to be eligible for reimbursement for necessary incidentals, meals, and lodging.

Coverage limits are $500 per covered trip and a maximum of up to 2 covered trips in each consecutive 12-month period. Coverage is secondary to other coverage that applies and does not include expenses that are reimbursed by the airline or other entities. Additional terms and conditions also apply.

Losing a checked bag used to be a very common occurrence. With new technology and tracking mechanisms, however, incidents have declined, but they still happen. If you do happen to experience lost bags, however, you can count on the baggage insurance found on the Amex Platinum card.

To activate the coverage , simply pay for your common-carrier fare with your card and/or Membership Rewards points.

Here’s the coverage you can expect for lost luggage:

  • Checked Bags — Up to $2,000 per covered person, per trip
  • Carry-on Bags — Up to $3,000 per covered person, per trip
  • Specialty High-value Items — Up to $1,000 per person, per covered trip ($2,000 for New York residents, maximum $10,000 per trip)
  • Combined Limit — The limit for all baggage, including high-risk items, is $3,000 per covered person, per single trip

Checked baggage is covered only while traveling on a common carrier . Carry-on baggage is additionally covered while traveling to , from , and when waiting at the carrier terminal.

Note that the coverage on the card is secondary to any other insurance or reimbursement you might receive from the airline. There is no coverage for delayed baggage , but several other credit cards do offer this coverage .

Snowboarders on chair lift

While technically not insurance coverage, having access to help when you’re traveling, 24/7, is sure to provide additional peace of mind. The Amex Platinum card offers a premium version of a dedicated helpline that serves as a welcome resource should things go wrong during your travels.

Here are the types of assistance you can expect from the service:

Emergency Medical Transport and Evacuation — Complimentary Coverages

One of the premium services offered on the card is complimentary emergency medical transport or evacuation . If you or a covered family member becomes injured or ill during your travels, you could receive emergency medical transportation or evacuation , if necessary.

You can expect to receive the following services without charge when arranged via the hotline:

  • Emergency Transport or Evacuation — Transport to the nearest medical facility or transport from an inadequate medical facility
  • Transport of Family Member — Transport may be covered for an adult member to be by the bedside of the cardmember or for the cardmember’s minor child (who had been traveling alone with the cardmember) to be transported back to the U.S.
  • Transport of Remains — Amex will pay for the transport of remains back to the U.S.
  • Post-Evacuation Assistance — If you’re evacuated and your return ticket back to the U.S. has become invalid, Amex will arrange and pay for transportation back to the U.S.

Please note that the Premium Global Assist Hotline does not cover any medical expenses or emergency transportation services arranged outside of the hotline. Several terms and conditions apply to these coverages.

Additional Medical Assistance

In addition to the complimentary coverages offered by the hotline, you’ll find these additional medical services:

  • Medical Referrals — Receive help finding an English-speaking doctor, a hospital, or other needed medical services
  • Prescription Replacement Assistance — Get help with replacing lost or forgotten medications

There is no charge for the referral service but cardmembers are responsible for actual services received from the provider.

Other Hotline Services

  • Passport/Visa Assistance — Whether you need help replacing a passport or have a need to contact the U.S. consulate, the hotline can assist
  • Emergency Translation Services — Receive over-the-phone services or written language translation assistance
  • Legal Referrals — Should you need legal services during your trip, the hotline can help you find local bail bond services that accept Amex or refer you to other legal personnel
  • Financial Assistance — The hotline can help you arrange cash wire services, help you check out of your hotel remotely, or assist with lost card situations
  • Emergency Message Relay — In the event of an emergency, the hotline can send a message to a family member, friend, or another recipient on your behalf
  • Lost Items — Should you lose an item, your baggage gets lost, or other missing possession, the hotline can help track it down
  • Trip Planning Services — Access information such as weather, currency exchange rates, passport/visa requirements, customs information, travel warnings, and more

Bottom Line: The Amex Platinum card comes with complimentary emergency transportation and evacuation services with no stated limit. Additional medical, legal, and travel service referrals are also complimentary, but other than the emergency medical transportation and evacuation, services rendered must be paid for by the cardholder. 

As with any insurance claim, you’ll need to report any event as soon as possible, provide supporting documentation, and follow up after the claim has been filed.

You could be expected to submit any, or all, of the following:

  • Copies of your common carrier ticket
  • Copies of your credit card statement showing the expenses
  • Proof of the loss (i.e. a copy of physician’s quarantine order, military orders, etc.)
  • Copy of the travel supplier’s cancellation policy
  • Any other supporting documentation requested by the claims administrator

Claims must be reported within 60 days but it is best to do it as soon as possible. Once you report the claim, you’ll receive instructions for completing the next steps in the process.

Hot Tip: Be sure to take photos and videos, keep receipts, secure any applicable police report, and hold on to other documentation that might be needed to support your claim. Keep in mind that supporting information can be difficult to obtain after the fact but may be readily secured at the time of the claim. 

While the insurance that comes with the Amex Platinum card won’t take the place of a comprehensive travel insurance policy , you’ll find value in several of the benefits.

Utilizing Premium Car Rental Protection, trip cancellation/interruption, trip delay, and complimentary emergency medical transport or evacuation could save you more than you could imagine in certain circumstances.

Additionally, knowing the coverages you have in advance has tremendous value. You’ll be armed with information to make educated decisions that can protect each aspect of your trip and be better prepared for how you might handle a covered incident during your travels. If you’re looking for other card options, see our article on the best credit cards for travel insurance .

All information and content provided by Upgraded Points is intended as general information and for educational purposes only, and should not be interpreted as medical advice or legal advice. For more information, see our  Medical & Legal Disclaimers .

For the car rental collision damage coverage benefit of The Platinum Card ® from American Express, car rental loss and damage insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the commercial car rental company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the trip cancellation and interruption insurance coverage benefit of The Platinum Card ® from American Express, the maximum benefit amount for trip cancellation and interruption insurance is $10,000 per covered trip and $20,000 per eligible card per 12 consecutive month period. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company. For the trip delay insurance benefits of The Platinum Card ® from American Express, up to $500 per covered trip that is delayed for more than 6 hours; and 2 claims per eligible card per 12 consecutive month period. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company. For the baggage insurance plan benefit of The Platinum Card ® from American Express, baggage insurance plan coverage can be in effect for covered persons for eligible lost, damaged, or stolen baggage during their travel on a common carrier vehicle (e.g. plane, train, ship, or bus) when the entire fare for a ticket for the trip (one-way or round-trip) is charged to an eligible card. Coverage can be provided for up to $2,000 for checked baggage and up to a combined maximum of $3,000 for checked and carry-on baggage, in excess of coverage provided by the common carrier. The coverage is also subject to a $3,000 aggregate limit per covered trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each covered person with a $10,000 aggregate maximum for all covered persons per covered trip. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. For the Premium Global Assist Hotline benefit of The Platinum Card ® from American Express, you can rely on the Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, we may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for more details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card members may be responsible for the costs charged by third-party service providers. 

For rates and fees of The Platinum Card ® from American Express, click here . For rates and fees of The Business Platinum Card ® from American Express, click here .

Frequently Asked Questions

Is the amex platinum card travel insurance any good.

While the insurance that comes on your Amex Platinum card does not replace a comprehensive travel insurance policy, there is value in the coverages that come complimentary on the card.

Benefits such as trip interruption/cancellation/delay insurance and Amex Premium Car Rental Protection can provide economic value by saving you money should something go wrong during your travels.

Having access to the Premium Global Assist Hotline and complimentary emergency medical transport or evacuation could render peace of mind knowing you have the coverage should you need it.

Does the Amex Platinum card cover flight cancellations?

The Amex Platinum card comes with trip cancellation, trip interruption, and trip delay insurance that can cover flight cancellations for only the specific (limited) reasons listed in the terms and conditions.

As with most insurance, the coverage that comes on your card is not meant to cover voluntary flight cancellations.

For these types of cancellations, you would need to purchase Cancel for Any Reason Insurance , which can be added to some comprehensive travel insurance policies.

Does the Amex Platinum card come with primary car rental insurance?

No. The Amex Platinum card comes with complimentary standard secondary car rental insurance, which means you must first file a claim with any other insurance that may apply before the card coverage is valid.

However, the card does offer a unique benefit that allows you to purchase premium primary car rental insurance for 1 low fee that covers the entire rental period.

This coverage is valid for rental periods up to 42 days in length and costs $12.25 to $24.95 per period, depending on the state in which you reside and the coverage limit you select.

Does the Amex Platinum have delayed baggage insurance?

While the Amex Platinum card comes with lost, stolen, or damaged luggage coverage, it does not offer a delayed baggage benefit.

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About Christine Krzyszton

Christine ran her own business developing and managing insurance and financial services. This stoked a passion for points and miles and she now has over 2 dozen credit cards and creates in-depth, detailed content for UP.

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The Amex Platinum Travel Insurance Guide 2024

Published: Nov 9, 2023, 12:25pm

Fact Checked

Table of Contents

About travel insurance from the platinum card®, how does the platinum card® from american express travel insurance work, what travel insurance does the platinum card® offer, travel insurance summary, the platinum card® pre-existing medical conditions, exclusions to the platinum card® travel insurance, the platinum card® 24/7 travel assistance, when does the platinum card® travel insurance start and end, how to file a claim with the platinum card® travel insurance, the bottom line, frequently asked questions (faqs).

The Platinum Card® from American Express comes with a long list of perks and benefits , especially for high-earning frequent travellers. While the card comes with a hefty $799 annual fee, it offers a worthwhile bevy of travel perks, including a $200 annual travel credit, a $100 credit towards a NEXUS application and generous travel benefits. such as guaranteed late check-outs, room upgrades, early check-in and in-room Wi-Fi. Then there’s the airport lounge access, and the even better perks if you fly out of Toronto’s Pearson International airport, such as valet service, discount parking and priority access.

Another included benefit is the travel insurance, which is a must-have any time you’re travelling outside of Canada, as your provincial or territorial plan has limited coverage if you get sick or injured. Other than that, if you have to cancel your trip before you leave or if you have to return home unexpectedly, travel insurance may be able to help reimburse some, if not all, of your expenses.

So let’s take a closer look at the travel insurance benefits offered by The Platinum Card® from American Express.

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Travel insurance is offered by most travel credit cards as a complimentary perk, and the Platinum Card® from American Express card is no exception. This card includes coverage for emergency medical, trip cancellation and interruption, flight delay, baggage protection , and even coverage in the event your accommodations are burgled.

Keep in mind that travel insurance is designed to cover losses from “sudden and unforeseeable circumstances” and that the card only covers the first 15 days of travel. You can take as many trips as you’d like, but you must return home first between trips.

The Platinum Card® from American Express travel insurance is underwritten by Royal & Sun Alliance Insurance Co. of Canada, except for the travel accident insurance coverage, which is underwritten by Chubb Life Insurance Company of Canada.

Unlike separate travel insurance policies , you don’t need to apply for travel insurance with The Platinum Card® from American Express as it’s an automatic perk of the card. However, there are requirements in place if you want to access the card’s insurance benefits:

  • You need to pay for your trip with the card.
  • You need to be 65 years old or younger.
  • You need to be a resident of Canada.
  • You must have current coverage under your province or territory’s government health insurance plan (GHIP).

Here are the key types of travel insurance coverage offered by the The Platinum Card® from American Express credit card:

Out of province/country emergency medical insurance: If you get ill or are injured on your trip, travel medical insurance can pay for emergency medical expenses, up to the $5 million covered limit.

Emergency medical treatment coverage for the The Platinum Card® from American Express card includes:

  • Hospital accommodation up to a semi-private room
  • Treatment by a physician or surgeon
  • Outpatient hospital charges
  • X-rays and other diagnostic tests
  • Use of an operating room, intensive care unit, anaesthesia and surgical dressings
  • Prescription drugs (except for a chronic medical condition)
  • Local ground ambulance services or taxi/rideshare fare in a medical emergency
  • Rental or purchase of a hospital-type bed, wheelchair, brace, crutches and other medical appliances
  • Registered private nursing
  • Emergency dental expenses due to a blow to the face, plus continued treatment upon your return (within 90 days of the injury)
  • Emergency relief of dental pain
  • Professional services, such as that from a physiotherapist, chiropractor, osteopath, chiropodist or podiatrist
  • Return home due to a medical emergency
  • Return of your remains, plus associated costs
  • Additional meal and accommodation expenses after your return home is delayed due to you or your travelling companion’s medical emergency
  • Bringing a bedside companion to you if you are hospitalized for more than three days (or immediately if you are under age 21 or physically handicapped and dependent on your bedside companion for support)
  • Return of your vehicle or rental due to a medical emergency
  • Return of dependent children due to a medical emergency if you are hospitalized more than 24 hours or due to repatriation
  • Return of excess baggage due to a medical emergency

Trip cancellation insurance: If you cancel your trip before your departure date for a covered risk listed in your insurance policy, trip cancellation insurance can reimburse you for prepaid, non-refundable costs, such as airfare or hotels.

Covered risks include:

  • Your emergency medical condition, or the emergency medical condition of your travelling companion
  • Hospitalization or emergency medical condition of an immediate family member, business partner, key employee or caregiver
  • Your death, or death of an immediate family member, business partner, key employee, caregiver or travelling companion, family of your travelling companion or your host at your destination
  • A government advisory to “avoid non-essential travel” or “avoid all travel”
  • Transfer by your employer for you or your spouse
  • Loss of you or your spouse’s job
  • Cancellation of a business meeting
  • Being summoned to serve as a reservist, military, police, fire or medical personnel
  • An event that renders your home or place of business inoperative
  • Quarantine or hijacking of you, your spouse or dependent child
  • You or your spouse being called for jury duty, being subpoenaed as a witness or being required to appear in a judicial proceeding

Trip interruption insurance: Trip interruption insurance kicks in once you’re on your trip if you have to return home earlier than expected due to a covered risk and can pay for a last-minute flight home and/or reimburse you for the unused portion of your travel arrangements that are non-refundable and non-transferable. This insurance also provides benefits, such as reimbursement for accommodation, meals, telephone and rides, if your return home is delayed due to a covered reason.

The covered risks are similar to those for trip cancellation insurance, but also include:

  • Delay of a private car causing a missed connection or flight due to mechanical failure of that transportation, weather, earthquake, volcanic eruption, traffic accident or an emergency road closure
  • Delay of your common carrier causing a missed connection due to the above unexpected issues
  • Delay of your common carrier causing a delayed departure due to the above unexpected issues causing you to miss your scheduled cruise or tour

Like emergency medical insurance and trip cancellation insurance, trip interruption coverage is for sudden and unforeseeable circumstances. To ensure you’re able to access your coverage when you need it most, it’s crucial to review the complete list of covered risks to understand what is and is not covered and under what circumstances.

Flight and baggage delay insurance: This insurance provides coverage in the event that your flight and/or baggage is delayed, or if you suffer a loss due to a hotel burglary.

The coverage and benefits are as follows:

  • Missed connection: If a delay of an incoming flight causes a missed connection and no alternative onward transportation is available within four hours of deplaning, this insurance will pay up to the benefit limit for expenses related to meals, accommodations and rides incurred within 48 hours of deplaning.
  • Delayed flight departure or denied boarding: If your departing flight is delayed for four hours or more or if you’re denied boarding due to overbooking and no alternative transportation is available within four hours of your scheduled departure, this insurance will pay up to the benefit limit for expenses related to meals, accommodations and rides incurred within 48 hours of the delay or denied boarding.
  • Emergency baggage delay: If your checked baggage is not delivered within six hours of arriving at your destination, this insurance provides reimbursement for expenses related to essential clothing and toiletries that are purchased within the first four days after arrival and before your bags are returned.

The maximum aggregate limit for the three coverages above is $1,000.

Hotel burglary insurance: If your accommodations are burgled due an illegal forced entry, this coverage will reimburse you for the loss of personal items, excluding cash. The maximum amount payable is $1,000 per burglary.

Lost or stolen baggage insurance: This insurance can compensate you up to your policy limit if your baggage is lost or stolen. Specifically, this insurance reimburses you for loss or damage to owned or borrowed baggage and personal effects, whether in transit as checked baggage or carried on board, as long as your full fare was paid with the card. The maximum amount payable is $1,000 for all insured persons combined. The amount includes a $300 limit for jewellery and a $250 limit for golf clubs, including golf bags.

This coverage does not cover loss or damage of eyeglasses or contact lenses, artificial teeth or limbs, cameras and camera equipment, electronics including laptops and cell phones, sports equipment (except gear for golf, skiing or tennis), fragile objects, such as china or glass, art or antiques, business items, household effects, perishable goods, animals, furs, cash, securities, or valuable papers and documents.

Travel accident insurance: This coverage offers compensation in the event of accidental death or catastrophic injury from a flight accident during your trip, including the loss of limbs or eyesight. Injury can be sustained during a flight or during alternative transportation due to a delayed or rerouted flight. The amount paid out depends on the severity of the loss or dismemberment and the insurer will only pay for one loss. The maximum amount payable is $500,000 per covered person and the benefit amount paid is for the greatest loss.

Car rental theft and damage insurance: This insurance covers theft, loss or damage to a rental vehicle for up to 48 consecutive days when you use your card to pay for the rental. In the event of theft or damage, you or the rental agency will be compensated up to the actual cash value of the vehicle (maximum $85,000 MSRP). It’s important to note there are a number of rental vehicles excluded from this coverage, including vans or cargo vans, pick-up trucks, off-road vehicles, motorcycles, trailers or RVs and antique cars. You will still require your own third-party liability, personal injury and damage to property car insurance coverage.

We’ve highlighted key benefits of the travel insurance offered by The Platinum Card® from American Express.

(i) $1,000 aggregate maximum for flight delay insurance and baggage delay insurance.

In general, a pre-existing condition is defined as any sickness, injury or medical condition, whether or not diagnosed by a physician, that you showed signs or symptoms or received medical attention for before the start of your coverage.

The Platinum Card® from American Express Travel Insurance will not pay any expenses related to any medical condition that is not stable in the 90 days before you leave on your trip.

A medical condition is considered stable when there has been:

  • No new treatment, medical management or prescribed medication, and
  • No change in treatment, medical management or medication (with some exceptions), and
  • No new, frequent or severe symptoms or findings, and
  • No new test results or results showing a deterioration, and
  • No investigations or future investigations initiated or recommended, and
  • No hospitalization or referral to a specialist, made or recommended

In addition, The Platinum Card® from American Express will not pay any benefits for the following:

  • Your heart condition (with or without diagnosis) that has not been stable in the 90 days before your departure or for which you have taken nitroglycerin more than once per week for the relief of angina pain.
  • Your lung condition (with or without a diagnosis) that has not been stable in the 90 days before your departure or for which you have been treated with home oxygen or taken oral steroids, such as prednisone or prednisolone, for any lung condition.

In addition to pre-existing conditions, The Platinum Card® from American Express Travel Insurance does not pay expenses related to the following general exclusions:

  • Any medical condition for which future investigation or treatment is planned before your trip
  • Continued treatment of a medical emergency, included any heart or lung condition, if you chose not to return home after receiving emergency care
  • Any services that are not related to an emergency
  • Routine care of a chronic condition
  • Routine prenatal care
  • Pregnancy, complications or birth of a child in the nine weeks before or after your expected delivery date, or any child born on a trip
  • Invasive testing or surgery without prior approval, or any other benefits that require prior authorization that did not receive authorization
  • Expenses related to participation as a professional athlete in a sporting event, including training or practice; any motorized race or motorized speed contest; or high-risk activities including scuba diving without a basic scuba designation, hang gliding, rock climbing, paragliding, skydiving, parachuting, bungee jumping, mountain climbing, rodeo, heli-skiing, any downhill skiing or snowboarding outside marked trails, any cycling racing event or ski racing event
  • The commission of or attempt of a criminal act
  • Intentional self-inflicted injury, suicide or attempt to commit suicide
  • Any medical condition related to chronic use of alcohol or drugs, or your abuse of medication, drugs or alcohol, or non-compliance with prescribed medical treatment
  • Mental or emotional stress, including anxiety and panic, unless it was severe enough to require medical attention
  • War or rebellion
  • Any treatment, surgery, investigation, palliative care or alternative therapy that was the purpose of your trip
  • Any medical condition for which treatment is expected
  • Symptoms in the 90 days before your trip that would cause a “prudent” person to seek medical attention
  • Treatment for any condition for which you have been advised by your physician not to travel
  • Any medical condition suffered or contracted or loss incurred in a country where there is an “avoid non-essential travel” or “avoid all travel” travel advisory in effect before you leave on your trip
  • Any medical condition if the insurer’s medical advisors recommend you return home and you choose not to return
  • Any radiation or radioactive contamination from any nuclear fuel or waste, or the radioactive, toxic, explosive or other dangerous properties of nuclear machinery

There are additional exclusions related to particular insurance coverages, so read your certificate of insurance carefully.

Travel assistance is available 24/7 and is provided by Global Excel Management Inc.

The following assistance services are available:

  • Direction to one or more recommended medical service providers near you
  • Confirmation of coverage
  • Direct payment of eligible medical expenses to your service provider
  • Consultation with your physician and monitoring of your care
  • Monitoring the appropriateness, necessity and reasonableness of that care to ensure your expenses will be covered by insurance
  • Conveying emergency messages to your immediate family, physician or business
  • Coordination to replace your prescription eyeglasses or medication if necessary (though the actual cost to replace these items is not covered)

In the event of a medical emergency you, or someone acting on your behalf, must call Global Excel before receiving any medical treatment or, if this is medically impossible, as soon as possible afterward. If you do not make contact before seeking medical treatment or if you receive care from a non-approved medical service provider, you will be responsible for 20% of your covered medical expenses to a maximum of $25,000.

Emergency medical coverage: This is provided by the Platinum Card® from American Express for the first 15 consecutive days of your trip, starting with the day you leave your home province or territory and ending the day you return home.

However, coverage is automatically extended beyond the 15-day limit by the following amounts due to these circumstances:

  • Up to five dates if you or your travelling companion are hospitalized due to a medical emergency on your scheduled return date
  • Up to five days if you must delay you or your travelling companion’s return date due to a medical emergency
  • Up to 72 hours if there’s a delay with your common carrier (plane, train, etc.) on your return date

Trip cancellation and trip interruption coverage: This begins on your effective date, or the date any portion of the trip costs are first charged to the card or paid by American Express Membership Rewards points. The coverage ends at midnight on your return date, though may be subject to extension due to the circumstances noted above.

Flight and baggage delay insurance: This coverage begins when your full fare is charged to your The Platinum Card® from American Express card. The hotel burglary insurance begins when your accommodations are reserved, booked and charged to your card. Coverage ends when you return home.

Lost and stolen baggage insurance: This starts when your baggage has been checked in and is in the care of an airline, or in the case of carry-on baggage, when you board the plane.

Travel accident insurance: This is in effect for the duration of the policy and will cover losses that happen within 100 days of the date of the accident that caused the injury.

Car rental theft and damage insurance: This valuable coverage is valid for a maximum of 48 consecutive days, starting the day you take control of the rental car. If you rent your vehicle for more than 48 days, there is no coverage provided, including for the first 48 days. You can not extend your insurance in any way. You can only qualify for the car rental theft and damage insurance coverage once in a calendar year.

In addition, coverage for all The Platinum Card® from American Express travel insurance ends when:

  • Your account is cancelled.
  • Your privileges are terminated.
  • Your account is no longer in good standing.

You can fill a claim by visiting the online claims portal at amex.rsagroup.ca. There you can start a claim and submit your required supporting documents. Once submitted, you can track the status of your claim through the portal.

You must file your claim(s) within a prescribed number of days, as follows:

Depending on your claim, you may need to submit supporting documentation with your completed claim and authorization form, including:

  • Proof of your departure and return dates
  • Originals of all bills, invoices and receipts
  • Proof of payment by your government health insurance plan and/or payment from any other insurer or benefit plan
  • Complete diagnosis from the physician and/or hospital that provided the treatment, including confirmation that the treatment was medically necessary
  • Proof of the accident for emergency dental treatment
  • Written evidence of the risk insured that was the cause of the cancellation, interruption or delay
  • Tour operator terms and conditions
  • Copies of Amex statements showing payment of your trip or redemption of points
  • Complete unused transportation tickets and vouchers
  • Receipts for prepaid land arrangements and/or subsistence expenses
  • Original passenger receipts for new tickets
  • Reports from the police or local authorities documenting the cause of the missed connection
  • Detailed invoices and/or receipts from service providers
  • A copy of the travel agent’s invoice or itinerary and account statement of the full fare expenses
  • Alternate boarding pass or flight delay report from the airline
  • Verification from the airline of the delay, including reason, duration of delay and any compensation received
  • Proof of delivery confirming date/time baggage was delivered
  • Invoice issued by your accommodations
  • Police report confirming forced entry and a burglary report from the accommodation
  • Receipts for repaired or replaced items
  • Lost or damaged baggage report
  • Proof of settlement from your personal insurance company and/or airline
  • Estimate of personal item or baggage repair(s)
  • Itemized original receipts for replacement items
  • Vehicle rental agreement
  • Accident or damage report

You may also need to undergo a medical examination by a physician (or physicians) selected by the insurer.

The travel insurance offered by The Platinum Card® from American Express card offers comprehensive coverage in case of a wide number of travel calamities. For a simple trip of less than 15 days, this card likely offers sufficient protection. But if you plan on travelling for longer, have some high-risk activities in mind or live with pre-existing health conditions, you may want to consider additional coverage.

Does The Platinum Card® from American Express travel insurance pay directly?

According to the certificate of insurance, “.. wherever possible, Global Excel will… pay your eligible medical expenses directly to the recommended medical service provider.” The insurer also notes, however, that “there are certain countries where, due to local conditions or travel reports from the Canadian government, assistance services are not available and you may be required to make a payment up front.” In this case, it’s crucial that you obtain detailed and itemized original receipts to later use for your claim.

Does The Platinum Card® from American Express travel insurance have any age restrictions?

You must be at least 15 days old and under age 65 to qualify for The Platinum Card® from American Express travel insurance.

Does The Platinum Card® from American Express travel insurance have any date restrictions?

The Platinum Card® from American Express travel insurance will only cover the first 15 days of travel. Beyond 15 days, you can request a top-up of coverage for an extra premium.

Does The Platinum Card® from American Express travel insurance cover COVID-19?

Emergency medical coverage is available for COVID-19-related emergencies, as long as there is no “avoid all non-essential travel” or “avoid all travel” travel advisory in effect for your destination. If an advisory is issued while you are on your trip, The Platinum Card® from American Express provides coverage for medical emergencies related to COVID-19 for up to 10 days. If you are experiencing symptoms of COVID-19 before you leave on your trip, your insurance will likely not provide coverage as it is considered a pre-existing condition. According to the trip cancellation and trip interruption certificate of insurance (effective January 1, 2021), “A trip cancellation, trip interruption or trip delay, which is related, directly or indirectly, to Coronavirus disease 2019 (COVID-19)” is not covered. This means that expenses related to quarantine, refused boarding or refused entry are not covered.

What if my insurance benefits are insufficient?

The Platinum Card® from American Express travel insurance is considered excess insurance and last payor, meaning that all other sources of reimbursement, such as your provincial or territorial health plan and (if applicable) and any other insurance, such as that from a current or former employer, must be exhausted first. The Platinum Card® from American Express will pay the balance owing for eligible expenses. You are responsible for any deficit between the amount owing and the amount covered by insurance.

What if I’m travelling more than 15 days?

If you travel for more than 15 days, you can either request a top-up from The Platinum Card® from American Express and pay the extra premium or you can purchase a standalone policy.

Which is better: credit card or separate travel insurance ?

The choice between credit cards travel insurance or an individual, separate travel insurance plan is a personal one, based on your travel itinerary, health and insurance needs. Credit card travel insurance is a useful perk included in a card’s annual fee. There is no additional premium for insurance, unless you require coverage longer than the number of days under your policy, for example, 15 days with the The Platinum Card® from American Express card. You’ll need to purchase your non-refundable and non-transferable expenses, such as flights and hotels, with the card to get coverage. However, credit card travel insurance is limited compared to separate travel insurance policies that often have higher benefits, more comprehensive coverage and can include add-ons for high-risk activities or pre-existing conditions. If your credit card does not meet your needs, you can purchase a standalone policy as a top-up to your card’s coverage.

Can I pay for my trip with points and still get travel insurance coverage?

It depends. Trips will be covered if trip costs are paid for by redeeming Amex Membership Rewards Program points, but not if points are used from another reward program.

Advertiser's Disclosure

American Express is not responsible for maintaining or monitoring the accuracy of information on this website. For full details and current product information, click the Apply Now link. If you apply and get approved for an American Express Card, (I/we) may receive compensation from American Express, which can be in the form of monetary payment.

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Fiona Campbell is a Staff Writer for Forbes Advisor Canada. She started her career on Bay Street, but followed her love for research, writing and a good story into journalism. She is the former editor of Bankrate Canada, and has over 20 years of experience writing for various publications, including the Globe and Mail, Financial Post Business, Advisor’s Edge, Mydoh.ca and more.

Your complete guide to travel protections on American Express cards

Ryan Smith

Editor's note: This is a recurring post, regularly updated with new information.

Numerous American Express cards offer travel protections that can take the headache out of your vacations. However, the coverage you get (and the limits of said coverage) differ by card. Rather than trying to remember all of this on your own, we will guide you through the travel protections offered by American Express cards.

This guide provides a comprehensive, detailed look at the variety of travel protections offered across the American Express card portfolio. Each section outlines a type of coverage and the cards offering this coverage. We also include coverage limits and any additional caveats to keep in mind.

Here's what you need to know about American Express travel insurance coverage.

Trip delay insurance

Trip delay insurance covers you when you encounter travel delays. This could be a delayed flight due to mechanical issues or an unexpected overnight due to a weather-related cancellation. Other reasons are covered, but individual policies vary in what they do and don't cover. If the reason for your delay is not specifically mentioned in your policy, assume that it's not covered.

With trip delay protection, there are two different "levels" of coverage, depending on the card you carry.

A sign shows names of cities with 'delayed' or 'cancelled' next to all of them

Level 1: Higher-end cards

Some of American Express' top products offer trip delay reimbursement of up to $500 per covered trip that is delayed for more than six hours, capped at two claims per eligible card per 12 consecutive months.*

This protection becomes effective when you purchase a ticket using any of the following cards:

  • The Centurion® Card from American Express**
  • The Business Centurion® Card from American Express**
  • The Platinum Card® from American Express
  • The Platinum Card® from American Express for Schwab**
  • The Platinum Card® from American Express for Goldman Sachs**
  • The Platinum Card® from American Express for Morgan Stanley**
  • The Platinum Corporate Card from American Express**
  • The Business Platinum Card® from American Express
  • Delta SkyMiles® Reserve American Express Card
  • Delta SkyMiles® Reserve Business American Express Card
  • Hilton Honors American Express Aspire Card **
  • Marriott Bonvoy Brilliant® American Express® Card
  • The American Express Corporate Platinum Card®**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.

**The information for these cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Level 2: Mid-tier cards

Other American Express cards offer trip delay reimbursement of up to $300 per covered trip that is delayed for more than 12 hours, capped at two claims per 12 consecutive months.*

Here are the cards that include this protection when you use them to purchase your tickets:

  • American Express® Gold Card
  • American Express® Green Card**
  • American Express® Business Gold Card
  • Delta SkyMiles® Platinum American Express Card
  • Delta SkyMiles® Platinum Business American Express Card
  • Marriott Bonvoy Bevy™ American Express® Card

Trip cancellation and interruption insurance

This type of coverage is for situations in which your trip is canceled or interrupted (meaning you started the trip but must end it to return home). As a result, you're forced to forfeit prepaid, nonrefundable reservations. Again, be sure that your policy mentions your specific reason for it to be covered.*

All Amex cards with this benefit provide the same level of protection. If your trip is canceled or interrupted for a covered reason, you can receive a maximum of $10,000 per covered trip and a maximum of $20,000 per eligible card in a 12-month period.

Here are the cards that include this protection when you use them to purchase travel:

  • The Corporate Platinum Card® from American Express**
  • The Corporate Centurion® Card from American Express**

Global Assist Hotline

Eligible cardholders can rely on the Global Assist Hotline 24 hours a day, 7 days a week for medical, legal, financial or other select emergency services coordination and assistance while traveling more than 100 miles from home.*

does amex platinum offer travel insurance

The Global Assist Hotline coordinates services but is not the service provider. Any third-party service costs may be your responsibility.

Here are the cards that include this protection when you use them to pay for your tickets:

  • American Express® Cash Rebate Credit Card**
  • Blue for Business® Credit Card**
  • Blue Cash® from American Express**
  • Blue Sky from American Express®**
  • Blue Cash Everyday® Card from American Express
  • Blue Cash Preferred® Card from American Express
  • Business Green Rewards Card from American Express **
  • Clear from American Express®**
  • Delta SkyMiles® Blue American Express Card
  • Delta SkyMiles® Gold American Express Card
  • Delta SkyMiles® Gold Business American Express Card
  • Hilton Honors American Express Card
  • Hilton Honors American Express Surpass® Card
  • The Hilton Honors American Express Business Card
  • Marriott Bonvoy™ American Express® Card**
  • Marriott Bonvoy Business® American Express® Card
  • The Plum Card® from American Express
  • The Blue Business® Plus Credit Card from American Express
  • The American Express Blue Business Cash™ Card
  • Amazon Business Card**
  • Amazon Business Prime Card**
  • Lowe's Business Rewards Card**
  • American Express® Corporate Gold Card**
  • Corporate Green Credit Card**
  • American Express Cash Magnet® Card **
  • The Amex EveryDay® Credit Card from American Express**
  • The Amex EveryDay® Preferred Credit Card from American Express**
  • Blue from American Express®**
  • SimplyCash® Plus Business Credit Card**
  • SimplyCash® Business Card**
  • American Express® Platinum Credit Card**
  • American Express® Credit Card**
  • One from American Express®**
  • Zync from American Express®**
  • Schwab Investor Card® from American Express**
  • Morgan Stanley Credit Card from American Express**
  • Platinum Optima® Card**
  • Optima® Card**
  • Bluebird® American Express® Reloadable Prepaid Card**
  • Serve® American Express® Reloadable Prepaid Card**
  • The Corporate Platinum® Card from American Express**
  • American Express® Corporate Green Card**
  • Business Extra℠ Corporate Card**
  • American Express® Corporate Accenture Gold**
  • American Express® Corporate Meeting Card**
  • American Express® Corporate Defined Expense Program Card**
  • American Express® Corporate Purchasing Card**
  • Morgan Stanley Blue Cash Preferred® American Express Card**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Cardmembers are responsible for the costs charged by third-party service providers.

Premium Global Assist Hotline

Like the benefit above, eligible cardholders for certain premium Amex cards can rely on the Global Assist Hotline 24/7 for medical, legal, financial or other select emergency services coordination and assistance services while traveling more than 100 miles from home. With the Premium benefit, emergency medical transportation assistance and related services may be provided at no cost.*

If approved and coordinated by the Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost to you. Otherwise, third-party service costs may be your responsibility.

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. If approved and coordinated by Premium Global Assist Hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, cardmembers are responsible for the costs charged by third-party service providers.

Baggage insurance plan

Baggage insurance applies to covered persons for eligible lost, damaged or stolen baggage during travel on a common carrier vehicle (such as a plane, train, ship or bus) when the entire fare for a ticket on the trip (one-way or round trip) is charged to an eligible card.

This benefit has two different "levels" of coverage, depending on the card you carry.

does amex platinum offer travel insurance

Some of American Express' top products offer baggage insurance coverage of up to $2,000 for checked baggage and up to a combined maximum of $3,000 for checked and carry-on baggage. This coverage is in excess of coverage provided by the common carrier. Coverage is subject to a $3,000 aggregate limit per covered trip.*

For New York state residents, there is a $2,000 per bag/per suitcase limit for each covered person, with a maximum of $10,000 aggregate for all covered persons per covered trip.*

Other American Express cards offer baggage insurance coverage of up to $1,250 for carry-on baggage and up to $500 for checked baggage. This coverage is in excess of coverage provided by the common carrier.*

For New York state residents, there is a maximum of $10,000 aggregate for all covered persons per covered trip.*

  • American Express® Green Card
  • American Express® Gold Card for Ameriprise Financial**
  • American Express® Corporate Accenture Gold Card**
  • American Express® Executive Business Card**

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company.

Car rental loss and damage insurance

Car rental loss and damage insurance applies to the theft of or damage to most rental vehicles when you use an eligible card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the rental car company. Note that this product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered, and geographic restrictions apply.

does amex platinum offer travel insurance

Some of American Express' top products offer car rental loss and damage insurance of up to $75,000 for theft of or damage to eligible rental vehicles.*

Here are the cards that include this protection when you use them to pay for eligible rentals:

  • Centurion® Card from American Express**
  • Business Centurion® Card from American Express**

Other American Express cards offer car rental loss and damage insurance of up to $50,000 for theft of or damage to eligible rental vehicles.*

  • Amex EveryDay® Credit Card**
  • Amex EveryDay® Preferred Credit Card**
  • SimplyCash® Plus Business Card**
  • American Express® Business Purchase Account**

*Eligibility and benefit level varies by card. Not all vehicle types or rentals are covered, and geographic restrictions apply. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company. Coverage is offered through American Express Travel Related Services Company, Inc.

Bottom line

Understanding what benefits your card has to protect you when things go wrong during a trip can help reduce headaches. To that end, American Express provides multiple travel protections across many of its card products.

Coverage limits within the same benefit can vary by the card you have, so consult your card's detailed benefits at americanexpress.com/benefitsguide for full details.

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4 Things to Know About AmEx Trip Cancellation Insurance

Carissa Rawson

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

As a card issuer, American Express is well-known for its generous benefits. So whether you’re looking for statement credits , elevated earnings on dining or hotel elite status , AmEx probably has a card that’ll fit.

Among these perks is travel insurance, which can cover you when things go awry. But how does AmEx trip cancellation insurance work, and what does it cover? Let’s take a look.

1. What does American Express trip cancellation insurance cover?

AmEx has different levels of trip insurance depending on the card you hold. Its high-end cards, such as The Platinum Card® from American Express , provide the best benefits, including trip cancellation travel insurance . Terms apply.

Generally speaking, trip cancellation insurance from AmEx will cover your trip's prepaid, nonrefundable costs under eligible circumstances. The coverage maximum for reimbursement is $10,000 per trip and $20,000 per 12-month period. To be covered for trip cancellation, you’ll need to have paid the full amount of the trip with your eligible AmEx card or a combination of your card and other certificates, vouchers or miles.

Covered circumstances in which AmEx will reimburse you for trip cancellation include:

Accidental injury, sickness or loss of life concerning you, a traveling companion or a family member.

Inclement weather prevents you from traveling.

A change in military orders for either you or your spouse.

Hijacking or terrorist acts.

Jury duty or a subpoena if they cannot be postponed or waived.

If your dwelling becomes uninhabitable (e.g., your home catches fire).

Quarantine as imposed by a doctor.

» Learn more: How to find the best travel insurance

Finally, the trip must be round-trip, though the travel can consist of round-trip, one-way and open-jaw tickets . AmEx will reimburse more than your flight costs if you have a covered loss. Other types of purchases that AmEx will cover include:

Any other common carriers.

Common carriers are companies licensed to transport passengers across land, sea or air and require passengers to obtain a ticket before travel. This means rental cars, taxis, ride-share, and commuter travel services don’t qualify. However, tickets for regular bus lines, commercial airlines and standard rail lines do.

Be aware that AmEx’s trip cancellation insurance is secondary; it’ll pay out after other insurance and providers have made their payments.

» Learn more: How does credit card travel insurance work?

does amex platinum offer travel insurance

2. Which AmEx cards include trip cancellation insurance?

We’ve already mentioned The Platinum Card® from American Express as one that provides trip cancellation insurance, but there are plenty of others that do so as well.

These include both consumer and small business cards, such as the:

Business Centurion Card from American Express.

Centurion Card From American Express.

Delta SkyMiles® Reserve American Express Card .

Delta SkyMiles® Reserve Business American Express Card .

Hilton Honors American Express Aspire Card .

Marriott Bonvoy Brilliant® American Express® Card .

The American Express Platinum Card for Schwab.

The Business Platinum Card® from American Express .

The Corporate Platinum Card.

The Platinum Card from American Express for Ameriprise Financial.

The Platinum Card from American Express for Goldman Sachs.

The Platinum Card from American Express for Morgan Stanley.

The Corporate Centurion Card from American Express.

Terms apply.

Other AmEx cards have different types of travel insurance , including trip delay reimbursement, rental car insurance and lost luggage compensation.

» Learn more: The best travel credit cards right now

3. Who is covered?

When using your eligible AmEx card to pay for your travel, you’re not the only person covered by trip cancellation insurance. These benefits likewise cover you, your family members and any traveling companions.

American Express defines family members as your domestic partner, spouse or unmarried child up to the age of 19 (or under the age of 26 if your child is a full-time college student). Traveling companions are those who have made advanced arrangements with you or your family to travel together.

» Learn more: Credit cards that provide travel insurance

4. How to file a claim

To file a claim for reimbursement through AmEx’s trip cancellation insurance coverage, you’ll need to notify your benefits administrator. This must be done within 60 days of the covered loss or you’ll run the risk of your claim not being honored.

To contact your benefits administrator and open a claim, call 844-933-0648.

You’ll also need to complete the cancellation procedures for your travel provider. For example, if you’ve booked a flight with, say, Delta Air Lines, you’ll want to navigate Delta’s website to be sure that your ticket has been appropriately canceled.

You’ll then need to furnish written proof of your loss within 180 days of its occurrence. Gather various paperwork, such as:

Copies of your common carrier and travel supplier receipts.

Your card statement showing that you used your AmEx card to pay for the trip.

A copy of the travel supplier’s cancellation policy.

Proof of your covered loss; this may include military orders, a note from your physician or jury duty.

AmEx might extend the deadline for documentation up to one year after your loss if it isn't possible for you to provide it in a timely manner.

AmEx may require other paperwork depending on your situation, but you'll want to coordinate with your benefits administrator to see if this is necessary.

» Learn more: Airline travel insurance versus your credit card's

Trip cancellation insurance from AmEx recapped

AmEx's high-end credit cards provide many benefits, including the protection of trip cancellation insurance. To be eligible for coverage, you'll need to use your card to pay for a covered trip. You'll also need to have a qualifying reason for cancellation.

AmEx will pay you up to $10,000 in losses for approved claims.

All information about the Business Centurion Card from American Express, Centurion Card From American Express, The American Express Platinum Card for Schwab, The Corporate Platinum Card, The Platinum Card from American Express for Ameriprise Financial, The Platinum Card from American Express for Goldman Sachs, The Platinum Card from American Express for Morgan Stanley and The Corporate Centurion Card from American Express has been collected independently by NerdWallet. These cards are no longer available through NerdWallet.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

does amex platinum offer travel insurance

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How does the Amex Platinum’s travel insurance work?

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American Express credit cards have emerged as one of the top card travel insurance options. After years of neglecting this aspect of their card benefits, they’re extremely competitive among other bank cards — particularly The Platinum Card® from American Express.

The Amex Platinum receives extra insurance less premium cards simply don’t have. Yes, it’s got a massive 100,000 point bonus after spending $6,000 in the first six months of account opening (read our post on common mistakes people make with Amex points to see how valuable they can be), but that’s a short-lived aspect of the card.

Let’s take a look at the Amex Platinum travel insurance — and learn how you can leverage the card for coverage on airfare, baggage, rental cars, and more. You can read our Amex Platinum review for a more well-rounded look at the card’s benefits.

does amex platinum offer travel insurance

Credit card travel protection benefits

When you pay for airfare with the best travel insurance credit cards , you can get automatic travel protection benefits at no extra charge. Chase and Amex offer fantastic features (while Citibank travel insurance is nonexistent, by the way).

Depending on the card, sometimes just paying the taxes and fees on an award flight will get you coverage. But the coverage you get can vary significantly by card. Enrollment required for select benefits.

Note: Amex stipulates that you must book with a “Common Carrier” to qualify for coverage. That just means you’ve booked an airline, a cruise ship, etc. You won’t be reimbursed if you book an under-the-table commute across Lake Okeechobee on your cousin’s fan boat.

Amex cards eligible for travel insurance

The best American Express cards are eligible for travel insurance. Here’s a table breaking down the most popular cards with the best coverage.

  • The Platinum Card® from American Express
  • The Business Platinum Card® from American Express (similar name but quite different from the regular Platinum card — read our Amex Business Platinum review )
  • Delta SkyMiles® Reserve American Express Card
  • Delta SkyMiles® Reserve Business American Express Card
  • Marriott Bonvoy Brilliant™ American Express® Card
  • Hilton Honors American Express Aspire Card

The information for the Hilton Aspire card has been collected independently by Million Mile Secrets. The card details on this page have not been reviewed or provided by the card issuer.

Here’s a list of the most popular cards with benefits a tier below the most premium cards:

  • American Express® Gold Card
  • American Express® Business Gold Card
  • American Express® Green Card
  • Business Green Rewards
  • Delta SkyMiles® Platinum American Express Card
  • Delta SkyMiles® Platinum Business American Express Card
  • The Blue Business® Plus Credit Card from American Express

These cards don’t come with trip cancellation or interruption, and they have lower reimbursement caps for coverages like trip delay and baggage protection.

The Amex Platinum benefits are top of the food chain. Let’s get into the nitty-gritty.

Trip Interruption and Cancellation Insurance

With Amex Platinum Trip Cancellation Insurance, you’re are eligible for up to $10,000 per trip (with a maximum payout of $20,000 per 12-month period) for flight cancellations occurring due to a covered reason (such as inclement weather, jury duty, injury, illness, etc.). You must pay the full ticket with your card (award flight taxes and fees and Pay With Points tickets also eligible).

Trip Delay Insurance

If your trip is delayed more than six hours for a covered reason, you’ll get up to $500 for reasonable expenses (think meals, lodging, toiletries, etc.). Again, you must purchase your trip in full with your Amex Platinum — and paying taxes & fees on award flights or Pay With Points qualifies you for coverage.

Here are some examples of eligible reasons for which Amex will compensate you:

  • Equipment failure (the plane wheels fall off, the engine won’t start, etc.)
  • Inclement weather
  • You lose your travel documents
  • Your flight is hijacked

Note that this insurance is valid for round-trip flights only . However, the Amex Platinum benefits guide states:

The period of round-trip travel may consist of roundtrip, one-way, or combinations of roundtrip and one-way tickets with Common Carrier(s).

Rental Car Insurance

The Amex Platinum comes with secondary rental car insurance. That basically means that if your rental car is damaged or stolen, it’ll cover you for any expenses that remain after your personal insurance pays for everything that it covers. Or, if you purchased rental car insurance from the rental agency, Amex Platinum insurance will scoop up the remaining costs that it won’t cover.

However , you can enroll for free in the American Express Premium Car Rental Protection program , and that does offer primary rental car insurance. You’ll pay ~$25 (~$18 for California residents, ~$16 for Florida residents) per rental for up to 42 consecutive rental days (30 consecutive rental days for Washington State cardholders). If you’re renting for a few days, this is definitely worth purchasing.

Unless you’ve got any one of the best credit cards for car rentals . These come with primary rental car insurance for free.

Lost, Damaged, and Stolen Baggage Insurance

The Amex Platinum comes with various coverages in the event that your baggage is lost, stolen, or damaged by the common carrier:

  • Up to $2,000 per person per trip for loss of checked baggage
  • Up to $3,000 per person per trip for loss of carry-on baggage
  • Up to $250 per person per trip for loss of high risk items (i.e. jewelry & electronics)
  • Cap of $10,000 per trip for everyone on your itinerary.

High-risk items such as jewelry, electronic equipment, sports equipment, etc., are capped at $1,000 in total coverage. For things like cash, medical items, and contact lenses, you won’t be covered at all.

does amex platinum offer travel insurance

Delayed Baggage Insurance

Some cards will reimburse you in the event that your checked bags are delayed by more than six hours. If you arrive at your destination and your stuff doesn’t show up, you can go to the store and buy things to tide you over until your bag finally arrives (toiletries, clothes, and the like).

American Express completely ignores this fantastic feature. The Amex Platinum gives you none of this coverage. But read our post on the best credit card for baggage delay coverage to find a good one. This has saved me $500+ on a single trip in the past.

Premium Global Assist

 When you are at least 100 miles from home, you can call the Amex Platinum Premium Global Assist to help solve pretty much any hardship. For example:

  • You can call for help finding a lost item — including luggage. Amex will pester the airline until you are satisfied
  • You can tell Amex to contact a friend or family member during your trip if you can’t reach them yourself
  • If you lose your wallet, you can tell Amex to cancel all your credit cards
  • If you need emergency evacuation, Amex will arrange everything

Note that Amex may be able to cover your emergency expenses and transportation if you’re in an area with sub-par treatment.

Plus, if you’re in the trenches of your trip planning, they can help you iron out the tedious details. They’ll help you understand travel etiquette in the country you’re visiting, if there are any shots that are required/recommended, and tell you if you need any special visas for your trip. 

There are plenty of other things they can do, too. Their number is 1-800-345-2639.

FAQ: Things to consider with trip protection benefits

Because travel coverage is not the same across all cards, you’ll want to use the card that is best for your personal situation. Here are a few things that might factor into which card you use to pay for travel.

Will your airline elite status help if there’s a flight delay or cancellation?

Having airline elite status comes with perks that can help if you pay with a card like the Amex Platinum, which doesn’t have trip delay or cancellation insurance.

For example, some airlines offer passengers with elite status free same-day standby flights, so if your flight is delayed, you could switch to another flight without having to worry about filing a claim for a trip delay.

Similarly, if your flight is canceled, having elite status might give you a higher priority to get a seat on the next available flight. But consider if you’re traveling to a remote destination or region with unpredictable weather that it’s wise to pay with best travel insurance credit cards . If all flights are delayed or canceled, you could end up paying out of pocket for hotel rooms and necessary expenses. Having a card that gets you reimbursed is a great benefit.

Did you book an expensive cruise or tour?

Having trip interruption or cancellation insurance from a credit card can come in handy should you have to cancel an expensive trip for an eligible reason. For example, let’s say you pay for a family cruise to Alaska, but are unable to go due to a last-minute illness. If you paid with the Amex Platinum, it’s possible to get a refund for your trip up to a certain limit.

I recommend reading the terms and conditions of your card’s trip protection benefits before paying for a vacation. It’s important to know who is covered, the claims process, and the reasons you’re eligible to get a refund.

Do you have third-party travel insurance?

Many purchase travel insurance through a third-party company to cover trip delays, cancellations, and other unforeseen events. You can often bundle these coverages with a supplemental medical travel policy, which can be helpful if you’re traveling outside the U.S.

There are great resources on the web to research travel insurance policies . Keep in mind, travel insurance plans and coverage amounts can differ widely — but purchasing a third-party plan can be helpful for folks who don’t pay for a trip with a card that comes with these benefits.

Bottom line

When you pay for a trip with Amex Platinum, you’ll receive trip delay insurance, as well as trip cancellation and interruption. These insurances make the card even more enticing to use for your travel, as you’ll earn 5x Amex Membership Rewards points on airfare purchased directly from airlines or from Amex Travel . Read our post on the best ways to use Amex points to see why that’s such a big deal.

This isn’t even counting the other great perks that come with the card, like Amex purchase protection and a gigantic welcome bonus worth potentially thousands in travel. Line this card’s virtues against the wall and it’s easy to see why the American Express Platinu m card is worth it .

Have you used any of the Amex Platinum travel insurance? I’d love to hear about your experience in the comments. And subscribe to our newsletter for more credit card travel techniques.

For rates and fees of the Amex Platinum, click here.

Joseph Hostetler

Joseph Hostetler is a full-time writer for Million Mile Secrets, covering miles and points tips and tricks, as well as helpful travel-related news and deals. He has also authored and edited for The Points Guy.

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I swear by my AmEx card with a hefty annual fee. I get tons of travel perks and over $1,000 in credits for Uber, hotels, stores, and more.

  • As someone who travels for work, I'm always looking for ways to make travel more cost-efficient.
  • Although my  Platinum Card® from American Express charges a $695 annual fee, I find it saves me money.
  • In addition to the travel perks, my card gets me over $1,000 in credits for Uber, hotels, and more.

As a full-time, on-the-go content creator, I practically live at airports and am always looking for ways to make my travel experience easier.

From trying out the latest packing cubes to looking for flight deals, I'm all about efficiency and saving money.

That's why it may be surprising to learn that one of my biggest travel game-changers involves spending money with a travel credit card. Like the 41% of Americans with a travel card , I use mine to save money on hotels, flights, and more.

Although the $695 annual fee for my American Express Platinum Card seems steep at first glance, it's actually saved me money in the long run. And, more importantly, it's made my travels much smoother.

Here are just some of The Platinum Card® from American Express benefits I use most often.

My American Express Platinum Card gives me access to the Centurion Lounge

Because I travel frequently, lounge access is important to me. Call me bougie, but I love having a quieter space to sit down and enjoy a meal and a drink before my flight.

As a Platinum cardholder, I can access Centurion and Priority Pass lounges worldwide. Of course, this benefit is only worthwhile if you, like me, enjoy eating and drinking at airports and your home airport has a Centurion Lounge.

With airport restaurants and bars charging sky-high prices for basic food and drink, enjoying complimentary gourmet food in the Centurion Lounge is a treat.

I also get a $200 airline-fee credit

As a Platinum cardholder, I can choose a qualifying airline and enroll to receive up to $200 of statement credit for incidental airline fees each year.

This includes checked bag fees , in-flight purchases, seat assignments, and airport-lounge day passes when I pay for them using my American Express Platinum Card. While these fees might seem small, they add up quickly when traveling frequently.

The $240 digital entertainment credit can be used on things like streaming services and news sites

As a frequent traveler, I rely on digital entertainment, and luckily, my card provides $20 in statement credits each month for some of the most popular digital entertainment services after enrollment.

Peacock, Disney+, The Disney Bundle, ESPN+, Hulu, The New York Times, and The Wall Street Journal are all services that can be reimbursed if I pay for them using my Platinum card.

I always take advantage of the $200 annual hotel credit

With my American Express Platinum Card, I get a one-time $200 statement credit on a pre-paid booking with Fine Hotels + Resorts (FHR) or The Hotel Collection (THC) through American Express Travel.

I also get perks like a complimentary daily breakfast for two, room upgrades (when available), and a $100 property credit on top of the statement credit. This can generally be used at hotel restaurants or even spas, but can vary based on each property.

I use the FHR benefit each year on a special stay — this year, I stayed at the historic Royal Hawaiian on Waikiki . I received a $200 credit after paying for my room, early check-in and late checkout, free breakfasts, a room upgrade, and a property credit that I used for a nice dinner and drinks at the pool.

With my card, I can get reimbursed for Clear Plus, TSA Precheck, and/or Global Entry

In my opinion, the worst part of the airport experience is going through security. That's why I take every step possible to make things easier for myself.

With my card, I can enroll to get reimbursed for the $100 Global Entry fee, which expedites customs screenings for international arrivals in the U.S. Global Entry also includes TSA PreCheck , which makes the domestic airport-security process quicker.

I also get a $189 statement credit for CLEAR Plus, a paid membership program that uses facial recognition or fingerprints for identity verification at some airports, after enrollment.

I even get credit for Uber Eats and Saks purchases

Another perk of my credit card I can enroll in is a monthly Uber Cash benefit. Each month, $15 is deposited into my Uber account to use on rides — or my favorite, Uber Eats. I also get an extra $20 credit in December.

When I'm traveling and want to stay in, or return from a trip and don't want to hit the grocery store, I'll use the Uber benefit to get delivery using Uber Eats. Just be sure to use the benefit each month, as it doesn't roll over.

I also receive $50 in statement credit from Saks Fifth Avenue every six months after enrollment. I use this for buying gifts or small items, offsetting the cost of a larger purchase, or getting something special for an upcoming trip.

My card covers insurance for rental cars and trip delays

When I use my Platinum card, I don't spend extra money on insurance for rental cars or trip delays.

If I rent a car using my card and enroll in the program, I get secondary rental-car insurance that can cover some damages beyond what my primary insurance would.

I also have peace of mind when it comes to travel delays or interruptions.

If I book a trip with my card and the flight is delayed for more than six hours for a qualifying reason, I can get reimbursed for purchases that resulted from the delay — up to $500 per trip. This could include meals, lodging, and personal items. I hope I'll never need to use it, but it feels good to know I have it.

I find the card pays for itself in benefits

Overall, the benefits I gain from being an American Express Platinum cardholder are worth the $695 annual fee.

Because I travel so often for work, it's nice to know I have access to conveniences like lounges and expedited security programs.

For rates and fees of The Platinum Card® from American Express, please click here.

Watch: While Delta's business is 'extremely robust,' the airline's marketing chief stays focused on the data

does amex platinum offer travel insurance

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Earn complimentary hotel stays and elevated perks with amex's celebratory limited-time platinum card offer, from may 9 to sept. 30, amex platinum cardholders can enjoy elevated perks.

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For a limited time, American Express is rolling out exclusive benefits and experiences for cardholders of The Platinum Card® from American Express in celebration of the card's 40th anniversary. From May 9 until Sept. 30, 2024, you can get access to a range of perks including complimentary hotel stays and enhanced rewards.

Below,  CNBC Select  has the details on the limited-time Amex Platinum Card offering and how you can take advantage. 

The Platinum Card® from American Express

Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year, 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel, 1X points on all other eligible purchases

Welcome bonus

Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.

Regular APR

See Pay Over Time APR

Balance transfer fee

Foreign transaction fee, credit needed.

Excellent/Good

See rates and fees , terms apply.

Read our The Platinum Card® from American Express review .

Amex's Platinum Card Anniversary Celebration 

In celebration of the 40th anniversary of the Platinum Card, American Express is extending a range of perks and benefits to cardholders across travel, dining and retail throughout the summer.

Complimentary third night at select hotels 

While some Amex cards already include a free night award , you can also enjoy a complimentary third night at select hotels when booking through the Amex Travel portal . You'll be able to book at either one of the over 200 Fine Hotels + Resorts® and The Hotel Collection properties. 

More Hilton points when you transfer from Amex

From May 9 until May 31, you'll receive 40% more Hilton Honors points than usual when you transfer your Amex Membership Rewards points to the hotel chain's loyalty program (assuming you were a cardholder as of April 20, 2024).

Amex points transfer to Hilton Honors at a 1:2 ratio, so this promotion means that instead of getting 2,000 Hilton Honors points for every 1,000 Amex points transferred, you'll now receive 2,800 Hilton Honors points.

You can use these points to book hotels like the Conrad Los Angeles. Depending on when you book, a room with a deluxe king-sized bed that costs about $500 for a night can be had for about 90,000 Hilton points. If you have your heart set on staying on a specific Hilton property and want to use your points, the 40% boost is a nice perk. But keep in mind that Amex points usually have much more value when redeemed in other ways, such as through travel partners.

Access to select restaurant reservations

Amex is offering "40 Nights of Platinum," where Platinum cardholders can take advantage of reservations exclusive to cardholders at select popular restaurants nationwide through the Global Dining Access by Resy program.

While the Global Dining program is a feature already available to eligible Amex cardholders beyond the Platinum Card, "40 Nights of Platinum" exclusively offers Platinum cardholders with reservation access during specific dates. That means you could get the chance to book a reservation that you otherwise wouldn't have access to on other dates — if you can secure it in time.

Anniversary-themed cocktails and treats at U.S. Centurion Lounges 

Amex Platinum cardholders have access to Centurion Lounges which currently reside in over 14 U.S. locations, including New York's John F. Kennedy International Airport (JFK) and Los Angeles International Airport (LAX). The lounge at JFK offers a wealth of features such as an "1850" speakeasy bar and children's room, while the lounge at LAX offers LA-inspired dishes and tranquility rooms. To commemorate the card's 40th anniversary, you can also indulge in specialty treats and cocktails.

Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money, right to your inbox.  Sign up here .

Bottom line

If you're a cardholder of The Platinum Card® from American Express , now's a great time to stock up on points and maximize your benefits. With the offerings provided by Amex, you can make the most of your summer by securing prime restaurant reservations, staying an extra night at a hotel for free or indulging in artisanal cocktails and treats.

Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every personal finance article is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of financial products .  While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.

Catch up on CNBC Select's in-depth coverage of  credit cards ,  banking  and  money , and follow us on  TikTok ,  Facebook ,  Instagram  and  Twitter  to stay up to date.

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The release of the new Wells Fargo Autograph Journey card in March may seem like a good option with competitive rewards rates, but how does it stack up to some of the best travel credit cards on the market today? And does it deserve a place in your wallet?

In this article, we’ll examine the cards’ welcome offers, rewards, benefits and travel partners to assess their overall value. Let’s see how the Autograph Journey measures up to these four competitors:

  • Chase Sapphire Preferred® Card
  • Citi Premier® Card
  • Capital One Venture X Rewards Credit Card
  • The Platinum Card® from American Express

Welcome offers

The Wells Fargo Autograph Journey SM Card has a competitive welcome offer of 60,000 bonus points when you spend $4,000 in the first three months. According to Bankrate’s valuations , Wells Fargo Rewards are worth about 1.0 cents per point, giving the welcome offer a value of $600. After completing the spending requirement, you could have anywhere from 64,000 to 80,000 points, depending on which categories you utilize to meet the spending requirement. That’s a return of 16 percent on the low end to 20 percent on the high end, though you’ll likely fall somewhere in the middle.

How the Autograph Journey stacks up

The welcome offer on the Autograph Journey matches up with the regular offers from the Chase Sapphire Preferred and the Citi Premier exactly. All three give the same bonus, for an identical spending requirement and timeframe, with the same annual fee. However, both Chase Ultimate Rewards and Citi ThankYou Points are worth more, at about 2.0 cents and 1.6 cents per point, respectively, when transferred to a high-value travel partner. This gives the edge to both, with Chase being the most valuable at $1,200 and Citi at $960.

Looking around, the Capital One Venture X offers more miles for the same amount of spending requirement and timeframe. With this card, you’ll get 75,000 miles, but also pay a higher $395 annual fee. Capital One miles are also more valuable at about 1.7 cents per point, making its welcome offer worth $1,275.

The Platinum Card® from American Express offers the most points of any of these offers — at 80,000 Membership Rewards points — but it also requires the highest spending at $8,000, although you’ll get twice as long to meet that amount (six months). It also has the highest annual fee of these cards at $695. Since Membership Rewards points are valued at about 2.0 cents cents per point, this offer has a value of $1,600.

Our decision: Not as good as the competition

The Wells Fargo Autograph Journey offers the lowest overall value of any of these welcome offers, due to the lower value of the Wells Fargo Rewards it earns.

When deciding between these cards, consider:

  • Whether you can meet the spending requirement
  • What you want the points for
  • The return on your spending

Based on these criteria, the best overall value comes from the Venture X since your return on spending will likely be a higher percentage — even though the Amex Platinum offers the most points and the highest value.

Rewards and benefits

Outside of its welcome bonus, the Wells Fargo Autograph Journey comes with excellent earning rates in numerous categories focusing on travel. Specifically, you’ll earn 5X points at hotels, 4X points on airlines and 3X points on other travel and restaurants. All other purchases earn 1X points.

You’ll also get a $50 annual statement credit with a $50 minimum airline purchase — utilizing this credit offsets more than half of the $95 annual fee. Additional benefits include:

  • Trip protection coverage
  • Auto rental collision coverage
  • Emergency/roadside assistance
  • Cell phone protection
  • My Wells Fargo deals
  • Visa Signature benefits

As it is, the card earns solidly enough to function as a standalone card, offering excellent protection and benefits. However, let’s compare this more closely with its competitors to assess its actual value.

Wells Fargo Autograph Journey vs. Chase Sapphire Preferred®

Both of these cards come with a $95 fee. For travel purchases, the Autograph Journey gets 5X on hotels, 4X on airfare, and 3X on other travel, while the Sapphire Preferred only earns 2X on travel (but can earn 5X if you go through the Chase Travel portal or use Lyft). Chase points also get a 25 percent boost when booking travel through Chase Travel. While both cards earn 3X on dining, the Sapphire Preferred also earns 3X for streaming and online grocery purchases.

Whereas the Autograph Journey has a $50 air credit, the Sapphire Preferred has a $50 hotel credit instead. You’ll also get a points boost on your account anniversary equal to 10 percent of your spending from the prior year. Chase has more extensive transfer partners, including four of Wells Fargo’s airline partners. There are also more Chase cards available that can combine points with the Sapphire Preferred via the Chase trifecta , giving it an even further advantage.

You might choose the Autograph Journey if your travel spending aligns better with Wells Fargo’s bonus categories. However, for most people, the Sapphire Preferred will be the more flexible option.

Wells Fargo Autograph Journey vs. Citi Premier®

These cards also have the same annual fee — and once again, the Autograph Journey earns slightly better on hotel and air purchases. While the Citi Premier has limited-time earnings of 10X on hotel and car rentals through the Citi Travel portal through June 30, 2024, it earns 3X in the following categories:

  • Restaurants
  • Supermarkets
  • Gas stations

By covering a more comprehensive range of everyday expenses, Citi Premier gets the edge for earning rewards.

The Citi Premier also offers an annual $100 hotel credit on a stay of $500 or more when booked through the Citi Travel portal — more than double the Autograph Journey’s air credit. While Citi overlaps on a few of Wells Fargo’s transfer partners, it also offers a more extensive list than Wells Fargo. Citi also has the Citi trifecta that allows you to combine points from multiple cards.

As a result, the Citi Premier generally offers more value overall, unless your spending is primarily travel-focused.

Wells Fargo Autograph Journey vs. Capital One Venture X

The Capital One Venture X comes with a higher annual fee than the Autograph Journey, coming in at $395 instead of $95. Still, this higher fee can be easily offset with the card’s $300 annual travel credit on the Capital One travel portal and the 10,000 bonus miles you’ll earn on your account anniversary (worth $100).

The main difference between the two is that the Venture X earns a flat rate of 2X miles on all purchases. If you book through the portal, you’ll get 5X on airfare and 10X on hotels and car rentals. If you book travel directly, the Autograph Journey is likely a better choice, but the Venture X still has the potential for higher returns. Non-bonus spending will do better on the Venture X, for example, but you’ll earn more with dining purchases on the Autograph Journey.

Overall, Capital One miles have a higher value and more transfer partners while overlapping most of Wells Fargo’s partners. You’ll also get more benefits and perks like extensive airport lounge access . Even with the higher annual fee, the Venture X is a clear favorite almost across the board.

Wells Fargo Autograph Journey vs. The Platinum Card® from American Express

These two cards approach travel from opposite positions. While the Autograph Journey has a manageable annual fee and earns solid reward rates, the Amex Platinum has one of the highest annual fees out there and mediocre earning rates outside of its 5X rate on airfare and hotels purchased through Amex Travel. Beyond travel purchases, the Autograph Journey is superior for spending.

Where the Amex Platinum shines above the rest is its laundry list of perks and benefits . For as high as the $695 annual fee is, you can still come out ahead if you take advantage of all the credits offered, including:

  • $200 annual airline incidental credit with your selected airline
  • $200 Uber credit ($15 each month, $35 in December)
  • $100 Saks Fifth Avenue credit ($50 semi-annually)
  • $200 annual credit with Amex Fine Hotels & Resorts
  • $240 entertainment credit ($20 monthly)
  • $189 annual CLEAR membership credit
  • $300 Equinox/SoulCycle annual credit
  • Walmart+ reimbursement ($12.95 monthly cost)
  • Global Entry or TSA PreCheck credit once every four years
  • *Enrollment required for select benefits

Maximizing these credits more than compensates for the card’s annual fee, covering everything from travel and shopping to lifestyle purchases. In addition, you’ll get extensive airport lounge access, excellent travel protections, a superior list of transfer partners and complimentary elite status with Hilton, Marriott and several car rental companies. Here, the overall value offered by the Amex Platinum’s perks and credits far exceed any other card — if you can fully utilize them.

Our decision: Perks fall short but rewards measure up

These comparisons point to a glaring weakness of the Autograph Journey — its perks and benefits. Each main competitor card offers more value in credits, benefits and point value. Even the higher annual fee cards make up for that difference with superior returns in the benefits category. If you’re looking at this card specifically to handle your travel needs, you may want to consider one of the other cards, all of which give better returns.

However, the card holds up well with its reward-earning rates, particularly in the travel and dining categories. The rates for hotels and airfare purchases are strong and don’t require you to shop through a travel portal. This distinction can be helpful, as many hotel chains and airlines will deny your elite benefits when you book through a third party like this. With plenty of bonus categories, the Autograph Journey should be able to cover much of your everyday spending.

Airline and hotel transfer partners

Each card has its own set of airline and hotel transfer partners — multiple cards can cover some programs, while others may be unique to a single card. We’ve compiled a list of all the partners to help you decide which card is best for you. All transfer ratios are 1:1 unless otherwise noted.

Our decision: The Autograph Journey doesn’t measure up

As you can see, the Autograph Journey has the smallest number of transfer partners — each of which is covered by at least two competitors. Further, considering that the Autograph Journey comes with the lowest overall point value, the card’s competitors are likely to be a better choice if you’re looking for a specific transfer partner, given their wider selection and better value.

You could certainly use the Autograph Journey’s welcome offer to supplement the point balance in one of its partners, but in most cases, you shouldn’t use it as the primary method to accrue those points unless you’re spending in its top categories.

The bottom line

While introducing a travel card with transfer partners is a big milestone for Wells Fargo, the Autograph Journey unfortunately doesn’t quite rise to the level of its competition. While the reward rates are decent, the lower value of Wells Fargo points keeps it a step behind the competition. Given that, this card is best suited for people who may already have a solid portfolio of credit cards and are looking for a new program to supplement their points balances. But if you’re looking for your first premium travel card, you’ll likely get more value from one of the other cards in this space.

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    Trip Cancellation and Interruption Insurance is effective for round-trip purchases made entirely with your eligible Card and protects against Covered Losses (e.g. Sickness or Injury of the traveler or traveling companion). If your Card is not listed on this page or if you are an Additional Card Member, please call the number on the back of your ...

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