holland america cruise volendam

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Holland America: Included Drinks, Tours, Specia...

Holland America Canada & New England cruises from $799*

Holland America Eastern Caribbean cruises from $319*

11 Ships in the Holland America Line fleet

Ship:  .

• Destinations
• Departure Ports
• Photo Gallery

Volendam Overview

Bright and fresh like the flowers that can be found all over this ship, Holland America’s ms Volendam is a delight for all her passengers. This ship also uses the freshest ingredients in the delightful dishes on their renowned menus like the Cod Puttanesca served at the Canaletto Restaurant and the Chilled Peach and Ginger Soup at the Rotterdam Dining Room. You’ll feel especially refreshed if you treat yourself to a hot stone massage or some time in the Turkish baths at the ship’s Greenhouse Spa & Salon. The ms Volendam is the perfect ship to recharge your batteries and take in the beautiful sights that surround you. 

• Passenger Capacity: 1,432 (double occupancy)
• Year Built: 1996
• Last Refurbished: 2019

Volendam Cruise Destinations

Holland America Line prides itself on offering a superb variety of destinations. This cruise line visits 7 continents and over 320 ports worldwide while embarking from all types of ports, from convenient close-to-home ports to far-away exotic departure ports. You can plan a special romantic cruise to the Greek Isles or an enriching vacation in Asia. In addition, Holland America's connections with Alaskan hotels and their ownership of Half Moon Cay (their private Caribbean island) have differentiated them in Alaska and the Caribbean. 

From the changing of the seasons to clam chowder that defies reason, cruising to Canada and New England is an unforgettable vacation experience.

Eastern Caribbean

Spend some time in the sunshine and fill your nights with tropical delights in the Eastern Caribbean.

South America

Visit lands of contrasting weather, where you can challenge yourself and your palate—that’s the mantra of a cruise to South America and Antarctica.

Southern Caribbean

From snorkeling to smoothies, cultural treasures to creatures of the jungle—cruising to the Southern Caribbean is an incredible vacation option.

Transatlantic

Experience premium cruising at its best on a relaxing cruise across the Atlantic Ocean aboard one of Holland America’s elegant cruise ships.

From the Alaska to Australia, Bahamas to Burma, and everywhere in between—choose a Grand Voyage or World cruise and see it all.

Volendam Departure Ports

Sail to the world’s hot spots with Holland America. This revered cruise line has sailings from cities around the world like Ft. Lauderdale, Valparaiso, Barcelona, Sydney and Montreal.  All of their departure ports are convenient to get to with major airports and public transportation. Get ready for an amazing cruise vacation with Holland America, your first step is to call us at The Cruise Web to speak with a consultant and find your perfect itinerary. 

The near perfect days, beautiful scenery, pristine beaches and sparkling water offer the perfect backdrop for any dream adventure in Sydney, Australia.

Singapore, Singapore

Southeast Asia’s most modern city, Singapore, also contains a lot of history and treasures from the past, along with a perfect tropical climate – all making Singapore a wonderful destination year round.

Buenos Aires, Argentina

Buenos Aires is a charming European style city with the perfect combination of new world characteristics mixed with old world history and culture.

Lisbon, Portugal

Lisbon has deep cultural roots that are exposed through ruins and museum artifacts. Cruise to Lisbon and discover the culture and history of Portugal in its capital city.

Discover imaginative architecture, impressive Spanish dishes and beautiful excursions into nature when you cruise to Barcelona, the capital of Catalonia.

Boston is home to great sports, great food and loads of history with the Freedom Trail and Harvard.

With incredible weather, delicious fare and some stupendous attractions, you will find that Fort Lauderdale’s Port Everglades is one of the most attractive ports in the entire US.

In Miami, you’ll enjoy a small taste of the tropical weather many of you will experience during your cruise, and you’ll see why Miami is one of the most popular places to live in America.

Montreal, Quebec

Montreal combines Old World style and New World cosmopolitan inspirations, along with a French culture, for a beautiful all-encompassing city and cruise destination.

Take in the incredible art scene of New York City, expand your cultural horizons in the city’s diverse neighborhoods and marvel at the architectural wonders.

Ijmuiden, Netherlands

Ijmuiden offers cruisers a great spot from which to travel all over the northern part of The Netherlands, making it a popular port for cruisers seeking a more in-depth Northern European experience.

San Antonio, Santiago, Chile

Experience the history of San Antonio or head to Santiago to experience everything Chile’s capital has to offer. The choice is yours!

Volendam Deck Plans

Dolphin deck, lower promenade deck, promenade deck, upper promenade deck, verandah deck, navigation deck, sports deck, volendam staterooms.

2 lower beds convertible to 1 queen-size bed, shower.

Inside (MM)

Large Interior Staterooms: 2 lower beds convertible to 1 queen-size bed, shower.

Large Interior Staterooms: 2 lower beds convertible to 1 queen-size bed, shower. (Ambulatory accessible rooms have roll-in shower only.)

Oceanview (E)

2 lower beds convertible to 1 queen-size bed, bathtub & shower. (Ambulatory accessible rooms have roll-in shower only.)

Oceanview (FF)

Oceanview (ee).

2 lower beds convertible to 1 queen-size bed, bathtub & shower. (Fully accessible rooms have roll-in shower only. Ambulatory accessible rooms have roll-in shower only.)

Oceanview (DA)

2 lower beds convertible to 1 queen-size bed, bathtub & shower. (Fully accessible rooms have roll-in shower only.)

Oceanview (G)

2 lower beds convertible to 1 queen-size bed, bathtub & shower. All G-category staterooms have portholes.(Fully accessible rooms have single side approach to the bed, bathtub & roll-in shower. Ambulatory accessible rooms have roll-in shower only.)

Oceanview (H)

2 lower beds convertible to 1 queen-size bed, bathtub & shower. All H-category staterooms have partial sea views.

Oceanview (HH)

2 lower beds convertible to 1 queen-size bed, bathtub & shower. All HH-category staterooms have fullly obstructed views. Ambulatory accessible rooms have roll-in shower only.

Oceanview (C)

Oceanview (d).

Oceanview (CA)

2 lower beds convertible to 1 queen-size bed, shower. Sliding glass doors lead onto the walk-around Lower Promenade Deck.

Oceanview (DD)

Large Ocean-view Staterooms: 2 lower beds convertible to 1 queen-size bed, bathtub & shower.

Oceanview (F)

2 lower beds convertible to 1 king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini-bar, refrigerator, floor-to-ceiling windows .

2 lower beds convertible to 1 king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini-bar, refrigerator, floor-to-ceiling windows .(Fully accessible rooms have single side approach to the bed, bathtub & roll-in shower.)

2 lower beds convertible to 1 queen-size bed, 1 sofa bed, whirlpool bath & shower, sitting area, private verandah, mini-bar, refrigerator, floor-to-ceiling windows.

2 lower beds convertible to 1 queen-size bed, 1 sofa bed, whirlpool bath & shower, sitting area, private verandah, mini-bar, refrigerator, floor-to-ceiling windows. (Fully accessible rooms have single side approach to the bed, bathtub & roll-in shower.)

Bedroom with 1 king-size bed, oversize whirlpool bath & shower, living room, dining room, dressing room, private verandah, pantry, 1 sofa bed for 2 persons, mini-bar, refrigerator, guest toilet, floor-to-ceiling windows.

Photo Gallery for Volendam Cruise Ship

Are you a visual learner? Check out this photo gallery of the Holland America experience. Here you can see the amazing dining venues, spacious staterooms and beautiful destinations the ship sails to. 

Gym onboard the Volendam

Frans Hals Show Lounge

Penthouse Verandah

Top 10 Volendam Cruises

• Volendam 7-day Historic Coasts Departing From Boston, Massachusetts (Jul 2024)
• Volendam 24-day Canada New England & Iceland Departing From Boston, Massachusetts (Jul 2024)
• Volendam 11-day Newfoundland & New England Discovery Departing From Boston, Massachusetts (Aug 2024 - Sep 2024)
• Volendam 14-day The Atlantic Coast Departing From Montreal, Quebec (Oct 2024)
• Volendam 42-day Ultimate Mediterranean & Atlantic Passage Departing From Fort Lauderdale (Port Everglades), Florida (Nov 2024)
• Volendam 14-day Southern Caribbean Departing From Fort Lauderdale (Port Everglades), Florida (Dec 2024)
• Volendam 21-day Ultimate Caribbean Departing From Miami, Florida (Jan 2025)
• Volendam 133-day Grand Voyage: Pole To Pole Departing From Fort Lauderdale (Port Everglades), Florida (Jan 2025)
• Volendam 100-day Grand Voyage: Pole To Pole Departing From Fort Lauderdale (Port Everglades), Florida (Jan 2025)
• Volendam 47-day Grand Voyage: Pole To Pole Departing From Fort Lauderdale (Port Everglades), Florida (Jan 2025)

Learn More About Holland America Line

Accessibility

Learn about Holland America's handicap accessible cruises and accommodations for guests with special needs or disabilities, including hearing impairment, service animals and oxygen needs.

Savor dining aboard Holland America, including the Pinnacle Grill, Canaletto, Tamarind, Lido Restaurant, Master Chef's Room, main dining room, room service and more.

Entertainment

Enjoy Holland America's onboard entertainment, including BB King's Blues Club, an onboard theater, casino, indoor and outdoor movie screens, bars and lounges.

Onboard Activities

Engage in Holland America's onboard activities, including culinary classes, digital workshops, regional experiences, art galleries, pools, sports courts, duty-free shopping and more.

Service & Awards

Learn how Holland America's friendly staff take care of your every need with an extensive list of onboard services. Plus, view Holland America's cruising awards.

Spa & Fitness

Relax in Holland America's greenhouse spa, salon, fitness center and fitness classes. There are also Hydrotherapy pools on some Holland America ships.

Special Events

Make the most of your Holland America Line cruise with exclusive special events and signature experiences in select cities.

Explore Holland America's deluxe cruise staterooms, including Pinnacle, Neptune, Signature and Vista Suites, along with balcony, ocean-view and inside staterooms.

Youth Programs

Learn about cruising with children aboard Holland America. Youth programs provide supervision and activities for children ages 3-17, along with babysitting programs.

Cruise Type

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ms Volendam cabins and suites

Ms volendam staterooms review, floor plans, photos.

ms Volendam cabins and suites review at CruiseMapper provides detailed information on cruise accommodations , including floor plans, photos, room types and categories, cabin sizes, furniture details and included by Holland America en-suite amenities and services.

The ms Volendam cruise ship cabins page is conveniently interlinked with its deck plans showing deck layouts combined with a legend and review of all onboard venues.

Pinnacle Suite

Layout (floor plan), neptune suite, vista suite|balcony cabin, lanai cabin.

All are outside staterooms with direct access (via sliding glass doors) to Lower Promenade Deck - an outdoor (open deck) walking area that encircles the entire ship.

• Lanai cabin passengers receive on their first day a special access card for the sliding door. The card is different from the key card for the interior corridor (entry) door. The card will be placed in an envelope on the bed.
• To unlock the sliding door from the inside, you'll have to push the green button located next to the door. The door unlocks, and after exiting the room, it shuts and locks again automatically.
• To unlock the door from the open deck, you'll have to wave the access card over a panel (located outside the room).
• Each Lanai cabin has two “dedicated lounge chairs” (teak, with cushions) located on the  open deck. Each chair has a signage stating that the seating is reserved for Lanai passengers only.
• Each stateroom has 2 closets (fold-down shelves, full-length mirror), 3rd closet (2 bars for hanging clothes), 4th closet (chest, 3 drawers, shelves, personal safe), private bathroom (single sink, WC, 2 glass shelves with Elemis bath products, 1 below-sink shelf, bathtub/shower). Handicap cabins are without the bathtub and with different furniture placement.

Lower Promenade Deck is the ship's muster deck, which makes the staterooms' location a convenience during the muster drill.

Oceanview Cabin

Interior cabin, ms volendam cabins review.

The list of MS Volendam cabins by type includes a total of 197 Suites, (no Standard Balcony cabins), 383 Oceanviews, 21 Lanai, 136 Inside cabins. The number of all cabin categories is 27. Of all cruise accommodations, 28% have balcony views. Wheelchair-accessible cabins are 22, connecting rooms number is 108.

All MS Volendam staterooms as standard amenities offer a spacious sleeping area (2 twin beds convertible to Queen-size double bed), en-suite bathroom (bathtub, shower, massage showerheads, luxury bath products, hairdryer), lounge/sitting area (sofabed, vanity table with magnifying mirror, smart HDTV (infotainment system, Internet, on-demand movies), DVD player (DVD library), personal stationery, electronic safe box and lifejackets (in the closet), direct-dial phone, individual air-conditioning. In all cabin grades also provided luxury bedding sets and mattresses (HAL's signature "Mariner's Dream"), cotton robes and towels, complimentary services (upon requests – shoeshine, fresh fruits, ice service).

You can see all the furniture details on the HAL Volendam cabin floor plans in the table above.

All Suites (including Vista/balcony cabins) feature floor-ceiling sliding doors opening to a private veranda with lounge furniture (table, chairs, sun loungers).

Pinnacle and Neptune Suites additionally have twin beds convertible to king, bathrooms with whirlpool bathtubs, dressing room, double sofa bed in the seating area. Guests in these Suite accommodations enjoy as additional perks: concierge service, priority services (check-in, embarkation, disembarkation, tendering, dining reservations), in-room dining (Afternoon Tea and canapes), umbrella, binoculars, Welcome Aboard gifts (flowers, fruits, champagne, bottled water), exclusive Suite Lounge access (Neptune Lounge), private breakfast service (Pinnacle Grill), complimentary services (laundry, pressing, dry cleaning).

The largest accommodations are the Penthouses/Pinnacle Suites (forward on Deck 7), which have an oversized whirlpool bathtub, guest bathroom/half bath, powder room/dressing room, separate living room (sofa bed) and dining room (with mini-bar, pantry, refrigerator, microwave).

Most Oceanview / outside cabins have Picture Window, except category G staterooms with 1 Porthole Window. For now, this Holland America ship has no "Lanai" staterooms - the CA category Oceanview (promenade-view cabins) with sliding doors opening onto the Lower Promenade Deck 3.

Wheelchair-accessible cabins (for disabled passengers) are in categories Neptune Suite (SA), Vista Suite/Balcony rooms (B), Oceanview (DA, E, EE, FF, G, HH-obstructed ) and Interior (L, J).

Holland America Volendam passengers booking Suite categories enjoy the following "perks" (bonus amenities):

• Neptune suites - Nespresso coffee machine, BOSE SoundDock (multimedia iPod docking station), complimentary in-cabin breakfast (with complimentary mimosa cocktails), luxury bath products (by Elemis).
• Signature and Vista suites - binoculars (usable throughout the cruise).

Implemented fleetwide in 2019, "Club Orange" program provides exclusive amenities to Suite passengers booked in categories Neptune and Pinnacle. Bonus perks by this program include:

• priority services (check-in, disembarkation, tendering, dining reservations)
• 24-hour concierge service (assistance, information, reservations)
• exclusive dining venue (serving complimentary Pinnacle Grill breakfast and Dining Room dinner, plus exclusive dishes)
• dedicated Concierge Desk (Guest Services and Tours)
• room service (a la carte breakfast menu with complimentary gourmet dishes - including smoked salmon, steak and eggs)
• sparkling wine (embarkation day), Club Orange tote bag, premium bathrobes (cabin use, available for monogramming and purchasing).
• Club Orange Restaurant is part of the Main Dining Room (designed as a separate VIP dining section).

During MS Volendam ship's drydock refurbishment in 2016, each Suite was upgraded with:

• (new) sofa, chairs, headboard, carpet, wall coverings, privacy curtain, drapery, bed runner, bed skirt, quartz stone top (on the vanity), vanity lighting, dresser, dressing table, nightstands
• (new) 1 USB outlet (on the bed’s headboard), bedside LED lights (for reading), electrical outlets, lighted closet rod
• (new) interactive TV system allowing complimentary movies-on-demand, access to the ship's daily scheduled activities program, checking onboard accounts, Internet, ship information (restaurants, bars, deck plans, spa services, etc)
• All suite bathrooms received a wall of designer glass tiles (backdrop to the new dressing area with a new stone top, modern taps, undermount bath sink), new mirrors (with integrated LED lighting), stylish floor tiles, nightlight.

ms Volendam cabin and suite plans are property of Holland America . All floor plans are for informational purposes only and CruiseMapper is not responsible for their accuracy.

Courtesy of Holland America Line |

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 277 guests have reviewed Volendam , giving it a rating of 4 on a scale of 1-5.

Cruiseline Travel Rating:

Reviews by traveler type, most recent reviews.

Perfect cruise at perfect time of year

Jun 12th, 2024

Really loved seeing all these beautiful and so very different cities along this trip. We really liked this selection of ports more than any other cruise line doing the same area. Loved all the ports very much. And especially enjoyed the size of the ship Volendam. Perfect for seniors. No crowds. Few kids. Not loud and noisy. No long lines anywhere.

Traveler Type

4-6 cruises

Wonderful Canada/New England Cruise on the Volendam

Jun 11th, 2024

We enjoyed the Volendam ship and hope to cruise on it again in the future. The itinerary was very good.

Canada & New England Discovery Cruise

Jun 4th, 2024

I enjoyed the food on board and the ease of traveling via ship vs flying or driving for sure. The staff were very nice, and I really enjoyed the Have it All Package especially the restaurants on board. Canaletto was excellent and reasonably priced and was my favorite.

Family (older children)

2-3 cruises

Had heard lots of great things about Holland America; was very pleased with them!

Jun 3rd, 2024

Thrilled to have finally been able to visit such a gorgeous region of North America! This cruise with Holland America was my first one with them, and I will definitely book with them again at some point in the future!

Singles/Friends

Low expectations due to age of the ship

May 19th, 2024

Lovely stops of quaint Canadian sea villages and so clean compared to their American counterparts. Be sure to have a lobster roll on land.

Wonderful ship and crew

May 14th, 2024

This was our first cruise, and it came in way ahead of expectations. Will definitely look into future cruises with Holland America.

1 cruise (first)

Another great Holland America cruise

May 11th, 2024

It was to smaller Canadian and US ports in a laidback atmosphere.

Great Ship & Itinerary

May 10th, 2024

Enjoyed everything about this cruise. The Cabin was comfortable, Food was great, Daily activities were fun. I only went to Cape Breton Thunder concerts and the Holland 150th Anniversary Show and they were great.

Truly a "Grand Voyage"

Apr 27th, 2024

This was a once in a lifetime voyage with the opportunity to see distant ports without having to fly to Australia or New Zealand

Sea days were tedious, shore excursions were great.

Apr 24th, 2024

Never saw so many electric scooters and walkers at one time in my life, many using them acted as though they were entitled to go as they pleased.

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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About Volendam

Offering an ideal cruise experience, the spectacular Volendam is large enough to accommodate fabulous amenities, yet maintain a sophisticated personalized ambiance that Holland America is known for. Understated elegance is featured throughout, with spacious areas, plush accommodations and many staterooms boasting private verandahs. With a wide variety of culinary choices, ranging from casual to fine dining, there is something to please everyone. With a theme of flowers, lovely floral motifs are featured throughout the ship. Greeting guests in the stunning three-story Atrium is an elegant sculpture of a kaleidoscope. Volendam is a spectacular ship.

"Signature of Excellence" features include an all-suite concierge deck with a private Neptune Lounge for the exclusive use of Deluxe Verandah Suite and Penthouse Verandah Suite guests and The Culinary Arts Center, featuring cooking presentations, classes and wine tastings.

Highlights include 4 restaurants, 2 outdoor pools, including one with a retractable glass room, a movie theater, complimentary classes at the Digital Workshop, rejuvenating treatments at the Greenhouse Spa and a state-of-the-art Fitness Center. Shop for duty-free items at the Signature Shops and luxury jewelry at Merabella. Active cruisers will head to the basketball and practice tennis courts. Have a coffee and read your morning paper at the Explorations Café. Fabulous lounges include the Silk Den, Explorer's and Crow's Nest. Indulge in the legendary "Chocolate Extravaganza," for a mouth-watering experience. Kids will love the fun activities at Club HAL and teens will head to an area designed for them, The Loft and The Oasis.

Foodies will not want to miss the Culinary Arts Center, presented by Food & Wine magazine, with a state-of-the-art demonstration kitchen, featuring cooking presentations and classes. They will also want to head to the Wine Tasting Bar and Gourmet Shops.

Offering a wide array of scrumptious dining choices, Volendam is sure to please the most discerning culinary cruiser. At the two-level Rotterdam Dining Room, savor delicious five-course dinners, Greenhouse Spa Cuisine selections, plus fabulous vegetarian and vegan choices. Dine in elegance and refinement at the Pinnacle Grill, offering delicious cuisine and luxurious appointments. Family-style Canaletto serves delicious regional Italian cuisine, while casual fare is offered at the Lido Restaurant and Terrace Grill. Complimentary room service is available 24/7.

Boasting selections from large interior and ocean-view staterooms to verandah suites and penthouses, you will love your spacious "home at sea," all elegantly appointed and with pillow-top mattresses. Select from a wide variety of elegantly appointed accommodations, all with a relaxed and comfortable ambiance.

Exciting entertainment includes performance at the stunning Showroom, sing-along at the fun Piano Bar and try your luck at the fully-equipped Casino. Everything awaits on the spectacular Volendam.

Volendam cruises to worldwide destinations.

Pinnacle Suite (Penthouse Verandah Suite)

Bedroom with 1 king-size bed, oversize whirlpool bath & shower, living room, dining room, dressing room, private verandah, pantry, 1 sofa bed for 2 persons, mini-bar, refrigerator, guest toilet, floor-to-ceiling windows.

Neptune Suites (Deluxe Verandah Suites)

2 lower beds convertible to 1 king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, mini-bar, refrigerator, floor-to-ceiling windows.

Vista Suites (Verandah Suites)

2 lower beds convertible to 1 queen-size bed, 1 sofa bed, whirlpool bath & shower, sitting area, private verandah, mini-bar, refrigerator, floor-to-ceiling windows.

Lanai Ocean-View

2 lower beds convertible to 1 queen-size bed, shower. Sliding glass doors lead onto the walk-around Lower Promenade Deck.

Large Ocean-view Staterooms

2 lower beds convertible to 1 queen-size bed, & shower.

2 lower beds convertible to 1 queen-size bed, bathtub & shower.

2 lower beds convertible to 1 queen-size bed, shower.

Large Ocean-view Staterooms (Porthole)

2 lower beds convertible to 1 queensize bed, shower. All G-category staterooms have portholes.

Large Ocean-view Staterooms (Partial View)

2 lower beds convertible to 1 queen-size bed, & shower. All HH-category staterooms have fully obstructed views.

Large Ocean-view Staterooms (Obstructed View)

Large Interior Staterooms

2 lower beds convertible to 1 queen-size bed, shower

View Deck Plan

Canaletto Restaurant

Deck: 8 - Lido

In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Buon appetito! Including pasta made fresh daily. Buon Appetito!

Pinnacle Grill

Deck: 4 - Promenade

Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes.

Dining Room

Decks: 4 - Promenade 5 - Upper Promenade

For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.

Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with our own trade-marked secret sauce. Savor a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabella mushroom stack.

Lido Market

Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads.

Deck: 5 - Upper Promenade

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• Holland America Line

Volendam : Really That Bad ?

By jc foster , December 21, 2023 in Holland America Line

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        This morning I received an email from a big box travel agency regarding what looked like  a good deal on a 14 day cruise on the Volendam. I called and booked while doing zero research.  Yes, I know my bad. We sail primarily Princess and Celebrity and only have one prior Holland America cruise on the Zaandam about 15 years ago.  I began reading the reviews on this website and they are bad.  They include things like broke heat and air, non flushing toilets, and a host of maintenance issues.  Also poor food quality and of all things poor service which I thought was supposed to be a HAL strong point.  Has anyone here sailed this ship recently and if so whats your opinion?  Thanks

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I have not sailed on her recently, but sailed on her about seven years ago. I've read lots of bad reviews on the Zaandam and the Zuiderdam, but not the Volendam.  I did a 7 day Alaska tour on her.  I have never gone on a HAL cruise where the service wasn't at the very least very good.  The cabins are bigger than other lines, and the ships have less passengers.  I have never been on a HAL ship that had bad food.  The food, IMHO, is always better in the main dining room.  The food has always been good, with a few misses along the way.  Don't miss eating at the Pinnacle!I have over 140 sailing days on HAL.  The ships are older.  I have noticed that, for me, the air conditioning on all HAL ships seems to get warm around 1 am or so, so I ask my stewards for a fan.  Ship toliets can be very finicky.  Don't put things in them that don't belong, and you should be fine. 

I loved the Volendam!  Its theme was flowers, and they had flower arrangements everywhere!  Look for reviews elsewhere, or better yet, just go and make up your own mind.

Sounds exactly like the same reports we got when we randomly chose our first HAL ship, back in 2009 - the Maasdsam. Only thing missing was complaining about the Madams funky smells. But we assumed we had signed up for a rusty bucket of bolts and were in for a two week forced march into total misery reading the complaints about the Madam. Instead we fell in love with both the ship and with HAL.  

Over 600 days later on most all HAL ships, including the Voldendam,  we continue to love them all.  We are older and we are not into a lot of frills - HAL serves us well. And the smaller, older HAL ships like the Volendam serve us best of all. 

But never go on any ship presuming everything will be perfect,  and that reviewers don't have some other agenda or axe to grind. Sorry, you are getting off to a bad start on this cruise. HAL is in the hospitality business and they do want passengers to be happy and cared for - that is the reasonable business model expectation.  

luvteaching

Check out @richwmn 's new blog on the boards about sailing on the Volendam for the next 134 days. As he goes along I'm pretty sure you'll get lots of information. 

1 minute ago, luvteaching said: Check out @richwmn 's new blog on the boards about sailing on the Volendam for the next 134 days. As he goes along I'm pretty sure you'll get lots of information. 

sunviking90

Volendam is the sister to the Zaandam, so if you liked Zaandam you will also like Volendam. She’s had a very nice refurb/renovation in the last year or 2. We were just on her for 18 days and loved it, but I love a smaller classic ship.

Our stateroom (Vista) was in great shape, and the inside and outside rooms have also been redone all with nice new showers. Our stateroom on Celebrity’s Solstice last year looked very shabby in comparison. 

We were on a Hawaii cruise, and did notice as we got into hotter weather our room wouldn’t cool as much, but we weren’t uncomfortable. We’ve noticed this on other cruises into hot climates especially this summer on Princess to the Panama Canal. I honestly suspect that they change the settings so as not to over stress the AC and not allow people to try and cool their rooms to 60f. We were never uncomfortable.  People we met were in an outside room and said their room wouldn’t cool lower than 71 while we were in Hawaii, which to me is fine. We noticed many of the Lanai cabins on the promenade leaving their doors open, and were also wondering if this was messing with the cooling system. 

We experienced no plumbing issues at all.

Food is subjective, but we enjoyed most meals in the MDR. I did find the food salty, but I usually do on cruises. We loved the lunch menu, but didn’t enjoy all the dinner menus as much. We felt the food we’ve had on Princess in the last couple of years to be better, but once again subjective.  We avoid the lido except to grab tea or coffee or an afternoon snack, but be warned the hours are SHORT! Don’t get hungry between 10-11:30 am or 4-5:30 pm. There is NO food except Dive in burgers, or room service. We were wishing we could just grab some fruit, etc, so eventually preplanned better. I think the Lido also closed for Dinner at 8 pm which, so it would be very busy during the open hours. Loved the ship overall and would sail on her again! Wish we were still on!

6 minutes ago, sunviking90 said: Volendam is the sister to the Zaandam, so if you liked Zaandam you will also like Volendam. She’s had a very nice refurb/renovation in the last year or 2. We were just on her for 18 days and loved it, but I love a smaller classic ship. Our stateroom (Vista) was in great shape, and the inside and outside rooms have also been redone all with nice new showers. Our stateroom on Celebrity’s Solstice last year looked very shabby in comparison.  We were on a Hawaii cruise, and did notice as we got into hotter weather our room wouldn’t cool as much, but we weren’t uncomfortable. We’ve noticed this on other cruises into hot climates especially this summer on Princess to the Panama Canal. I honestly suspect that they change the settings so as not to over stress the AC and not allow people to try and cool their rooms to 60f. We were never uncomfortable.  People we met were in an outside room and said their room wouldn’t cool lower than 71 while we were in Hawaii, which to me is fine. We noticed many of the Lanai cabins on the promenade leaving their doors open, and were also wondering if this was messing with the cooling system.  We experienced no plumbing issues at all. Food is subjective, but we enjoyed most meals in the MDR. I did find the food salty, but I usually do on cruises. We loved the lunch menu, but didn’t enjoy all the dinner menus as much. We felt the food we’ve had on Princess in the last couple of years to be better, but once again subjective.  We avoid the lido except to grab tea or coffee or an afternoon snack, but be warned the hours are SHORT! Don’t get hungry between 10-11:30 am or 4-5:30 pm. There is NO food except Dive in burgers, or room service. We were wishing we could just grab some fruit, etc, so eventually preplanned better. I think the Lido also closed for Dinner at 8 pm which, so it would be very busy during the open hours. Loved the ship overall and would sail on her again! Wish we were still on!  

Thank you, we got off an Alaskan on the Solstice in September and it is showing its wear.

Crusin-Suzan

We did Amazon river cruise last year and Panama cruise on her in a few months!  Yes she is old!   Yes she is not a big ship!  Yes we did have minor problems!  But it’s a wonderful small ship!  Love the crew, food and closeness to crew and fellow passengers!  We do HAL a lot and love their bigger ships but we also have done all the other cruise line and we like HAL the best!

I've been on the Volendam twice:

The first time, my room (3431) was NOT good - broken tiles, mould/mildew and ripped curtain in the shower The medicine cabinet door would not latch shut and kept banging with every wave. Several times I turned on the sink tap and BLACK stinking water came out. Yuck!

The second time, 7071 been recently renovated and the bathroom was great (except for when the shower leaked and got the carpet by the desk soaked). Engineering fixed it pretty quickly and all was well.

Both times the food and service were very good. 

CanuckMumof2girls

 My 2 Daughters and 2 sons in law Sailed on her in September and loved everything! 

1 hour ago, sunviking90 said: Volendam is the sister to the Zaandam, so if you liked Zaandam you will also like Volendam. She’s had a very nice refurb/renovation in the last year or 2. We were just on her for 18 days and loved it, but I love a smaller classic ship. Our stateroom (Vista) was in great shape, and the inside and outside rooms have also been redone all with nice new showers. Our stateroom on Celebrity’s Solstice last year looked very shabby in comparison.  We were on a Hawaii cruise, and did notice as we got into hotter weather our room wouldn’t cool as much, but we weren’t uncomfortable. We’ve noticed this on other cruises into hot climates especially this summer on Princess to the Panama Canal. I honestly suspect that they change the settings so as not to over stress the AC and not allow people to try and cool their rooms to 60f. We were never uncomfortable.  People we met were in an outside room and said their room wouldn’t cool lower than 71 while we were in Hawaii, which to me is fine. We noticed many of the Lanai cabins on the promenade leaving their doors open, and were also wondering if this was messing with the cooling system.  We experienced no plumbing issues at all. Food is subjective, but we enjoyed most meals in the MDR. I did find the food salty, but I usually do on cruises. We loved the lunch menu, but didn’t enjoy all the dinner menus as much. We felt the food we’ve had on Princess in the last couple of years to be better, but once again subjective.  We avoid the lido except to grab tea or coffee or an afternoon snack, but be warned the hours are SHORT! Don’t get hungry between 10-11:30 am or 4-5:30 pm. There is NO food except Dive in burgers, or room service. We were wishing we could just grab some fruit, etc, so eventually preplanned better. I think the Lido also closed for Dinner at 8 pm which, so it would be very busy during the open hours. Loved the ship overall and would sail on her again! Wish we were still on!  

Or the problem might be people leaving their balcony doors open in those areas. The ac ducts are set up for the air to flow into the rooms and then out to the hallways with the room having a very slight positive pressure. If a balcony door is left open more air will flow into the rooms with the open balcony doors, and less to other cabins along that duct. End result less effective AC.

2 hours ago, sunviking90 said: We noticed many of the Lanai cabins on the promenade leaving their doors open, and were also wondering if this was messing with the cooling system. 

It most certainly was. 

lakedweller64

Not sure the volendam has lanai cabins that open onto the deck.maybe wrong but don’t think so.deck 3 is all ov rooms.

10 minutes ago, lakedweller64 said: Not sure the volendam has lanai cabins that open onto the deck.maybe wrong but don’t think so.deck 3 is all ov rooms.

Does sunviking90 have the Volendam confused with the old Rotterdam?

1 hour ago, TRLD said: Or the problem might be people leaving their balcony doors open in those areas. The ac ducts are set up for the air to flow into the rooms and then out to the hallways with the room having a very slight positive pressure. If a balcony door is left open more air will flow into the rooms with the open balcony doors, and less to other cabins along that duct. End result less effective AC.

Another problem is HAL over rides the AC setting in your cabin at night, effectively turning off the AC.  We noticed it when we sailed prior to COVID and recently on the Koningsdam in Nov we noticed it again. 

12 minutes ago, lakedweller64 said: Not sure the volendam has lanai cabins that open onto the deck.maybe wrong but don’t think so.deck 3 is all ov rooms.

Volendam does have Lanai cabins midship on deck 3. I was just on it. Zaandam does not. I personally don’t see the attraction of these cabins. They are smaller than the OV’s on deck 2 and 1 and are priced fairly close to the Vista suites.

2 minutes ago, sunviking90 said: Volendam does have Lanai cabins midship on deck 3. I was just on it. Zaandam does not. I personally don’t see the attraction of these cabins. They are smaller than the OV’s on deck 2 and 1 and are priced fairly close to the Vista suites.

You're right! Lanais on the Volendam are Cat. CA.

5 minutes ago, Bill B said:   You're right! Lanais on the Volendam are Cat. CA.

Thank you! lol. I love being right. 😀  

12 minutes ago, cbr663 said:   Another problem is HAL over rides the AC setting in your cabin at night, effectively turning off the AC.  We noticed it when we sailed prior to COVID and recently on the Koningsdam in Nov we noticed it again. 

Been on many HAL cruises and have not experienced that at all.

The way many ships ac works is that there are large air handler feeding duct that serve an area of the ship. All the control in the room does is to determine how much air from which duct enters your room. Basically think of it as controlling a vent that determines how much cold air and warm air enters the room. turn it warmer and the cold vent closes and the warm  duct opens more.  

While they might change the setting on the air handler they do not do anything at the room level. Might also be others on that duct leaving balcony doors open or more people turning their temp cooler pulling more air from the cold duct.

We were on the Volendam last spring. It was absolutely wonderful. Vista suite size was great. It’s smaller, with everything easily accessible. The crew is amazing. Food was excellent. So different from the Pinnacle class Kdam we were on prior, which was busier, more crowded and had ruder passengers. Never had a problem with the bathrooms or with the ac.

The Volendam is about 24 years old, and it is the oldest ship in Holland America's fleet. I sailed on the Volendam, over the Thanksgiving holiday, for an 18-day roundtrip cruise from San Diego to Hawaii. The ship was a pleasant surprise.  I have sailed on the Zaandam, its sister ship, many times, but enjoyed the Volendam more.  My next cruise on the Volendam is in early April. It is a 15-day cruise from San Diego to Ft. Lauderdale via the Panama Canal.  I prefer the smaller ships. The trip to Hawaii marked my 51st cruise with Holland America. My ocean view cabin was on the main deck, and it was in excellent condition. I ate all of my meals in the Lido - many good choices; a few not.  

1 hour ago, cbr663 said:   Another problem is HAL over rides the AC setting in your cabin at night, effectively turning off the AC.  We noticed it when we sailed prior to COVID and recently on the Koningsdam in Nov we noticed it again. 

Chengkp59,  (former Chief Engineer on ships) often answers these  technical concerns,  claimed this is not the case. It would be too inefficient to re-cool an entire ship if they shut it down as many have long claimed to be the case - HAL being too cheap, etc, etc.

I suspect instead it might be your own circadian rhythm kicking in, along with the comforter which may be too warm for your own tastes in these closed system,  air pressure controlled cabins. Some people have the stewards take out the comforter and just leave the duvet cover empty, for their own cooler night tastes.  You could try that.  

We find temperature is also affected by where you are in the world and which side of the ship the sun is while sailing. 

We haven't sailed Volendam but have on sister ships and love the smaller ships. You will find many "problems" on the older ships if you focus on them. And 2 cabins will have totally different experiences on the same ship (heat, plumbing, etc) as will 2 passengers have subjective opinions on the same cruise. We always sail with an expectation that it won't be perfect and if we don't like something, we make a comment, or try another item. The crew will try to help you enjoy your cruise. If you communicate (nicely 😉 ). 

We are booked on the Volendam next August from Boston to Montreal. Our first HAL cruise was a Panama Canal in 2007 and we loved the ship and her small size. Next year we booked a Vista Suite so we could have a balcony. We booked this cruise for the itinerary over Celebrity and Oceania ones.

You can find negative reviews on almost any cruise ship if you look long enough. We did a cruise on the Koningsdam last month and loved the ship, food and the crew. I had read many negative reviews on the K'Dam but they didn't deter us from booking the cruise.

We were on the Volendam about 6 months ago for 12 days (Alaska and West Coast).  I thought the ship was in very good condition, better than I had expected.  The only issue I heard of was that the AC was running very cold in the aft sections of the ship..  I would not be afraid to sail on her.  And the crew was fantastic!

Only negative is that being a smaller ship there are fewer dining options.  Positive note is that there is less walking involved.

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