jr east travel service center narita

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JR EAST Travel Service Center(Narita Airport Terminal 1)

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SKYLINER & KEISEI INFORMATION CENTER（Narita Airport Station)

• PC / Tablet available

Tourist Information Center (Narita International Airport):Terminal 1

• Baggage storage
• Currency exchange

Tourist Information Center (Narita International Airport):Terminal 2

• SIM card sales

SKYLINER & KEISEI INFORMATION CENTER

About the Service Icons

• Culture workshop / Tours
• Rental bicycle / Bicycle sharing
• Mobile Wi-Fi rental
• Prayer room
• Charging station
• Baby care room

JR EAST Travel Service Center T1

• Efficient service with minimal queues
• Polite and accommodating staff proficient in English
• Great starting point for travel adventures in Japan

Menu and popular items

Highlighted reviews.

• Consider using machines to pick up JR passes for faster service
• Prepare your passport and exchange order to exchange for JR tickets efficiently
• If taking N'EX from Tokyo Station, use the Marunouchi exit near Tokyo Sta Hotel
• Take advantage of current promotions like discounted N'EX express tickets

Top searches in Narita

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It depends on when you visit! We've compiled data from NASA on what the weather is like in Narita for each month of the year: see the links below for more information.

• Weather in Narita in January
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All road trips from Narita

• Narita to Kyoto drive
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Explore nearby places

• Shisui-machi
• Kawachi-machi
• Sakae-machi
• Shibayama-machi
• Kozaki-machi
• Yokoshibahikari-machi

All related maps of Narita

• Map of Narita
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Narita throughout the year

• Narita in January
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Looking for day-by-day itineraries in Narita?

Get inspired for your trip to Narita with our curated itineraries that are jam-packed with popular attractions everyday! Check them out here:

• 1-Day Narita Itinerary
• 2-Day Narita Itinerary
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• 4-Day Narita Itinerary
• 5-Day Narita Itinerary

JR EAST Travel Service Center(Narita Airport Terminal 2-3)

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Narita Airport: A Complete Guide to the Terminals

NAVITIME TRAVEL EDITOR

One of the largest airports in Japan, Narita International Airport is the main gateway for many visitors to the country. It’s divided into three terminals , each of which has their own services and facilities. These include baggage storage and courier delivery services, as well as shuttle buses and tourist information centers. To help you negotiate this sprawling airport, we’ve put together a guide of recommended shops, restaurants and services (including prices and fares) so you can plan your visit and pass your transit time effectively.

■Shopping Guide

Tokyo shokuhinkan omotasedokoro 東京食賓館 おもたせ処 (terminal 1, 4f).

Tokyo Shokuhinkan Omotasedokoro

If you want to stock up on Japanese-style confectionery, head to popular souvenir shop , Tokyo Shokuhinkan Omotasedokoro , on level 4F. It sells a range of KitKat flavors that are unique to the airport, including hakuto,melon&mascarpone, with 10-pack boxes costing 1,620 JPY. Alternatively, grab a souvenir pack of ramen that can easily be cooked when you return home, with instructions in English, Chinese and Korean. Boxes contain six serves of ramen and cost 1,080 JPY. Opening hours: 7:30 - 20:30

Hakuto,melon&mascarpone flavored KitKat

Souvenir pack of ramen

Tokyo2020 Official Shop (Terminal 1, 4F)

Tokyo2020 Official Shop

Also on level 4F of Terminal 1 is an Olympics official shop for the Tokyo 2020 where you can find a range of limited-edition and official merchandise. Shop for caps, t-shirts and other Olympic-themed souvenirs, with this store the first one of its kind inside the Narita International Airport. Opening hours: 9:00 - 17:00

MUJI to Go Mujirushiryohin 無印良品 (Terminal 1, 4F)

If you’re after functional travel items, such as neck cushions , stationary or a passport case , head to the MUJI to GO store on the fourth floor of both Terminal 1 and Terminal 2. They sell a range of daily necessities like travel toiletry bottles and useful travel gadgets that are designed to make life that little bit easier, all with a simple Japanese aesthetic. Opening hours: 7:00 - 20:00

Observation Deck (Terminal 1, 5F)

Observation Deck

The fifth floor of Narita International Airport’s Terminal 1 is home to the Observation Deck , which offers incredible views across the 4,000-meter-long runway. Watch the airplanes taking off and landing right in front of you or capture all the action through an opening that enables easy photography. Opening time: 6:30 - 21:00 (from 7:00 October to March)

Yoshinoya 吉野家　(Terminal 2, 2F)

If you’ve got a late-night flight, consider eating at Yoshinoya - a 24-hour restaurant that’s renowned for its beef bowls . It’s located on the 2nd floor of Terminal 2 and is also a popular breakfast option, with a traditional menu of rice, miso soup and a side dish. Yoshinoya’s beef bowls cost 420 JPY for a medium serve and there’s an English menu to help with ordering dishes and drinks. Opening hours: 24 hours

Pokemon Store (Terminal 2, 4F)

Pokemon Store

Also on the 4th floor is an official Pokemon Store where you can browse a range of official merchandise from this much-loved Japanese animation. Shop for children’s souvenirs or limited-edition Pikachu goods, including plush cabin attendant toys and Pilot Pikachus with NRT stitched onto their coats. Badges, bags, mugs and handkerchiefs are also for sale, with sample Pokemon cookies sometimes available to try. Opening hours: 8:00 - 20:00

Cafe & Dining N’s Court (Terminal 2, 4F)

Cafe & Dining N’s Court

Feeling hungry? Head to this large food court, N’s Court , that has seating for over 200 people where you can dine on traditional Japanese dishes or cuisine from around the globe . It’s divided into a dining area with tables, counter stools and a relaxed lounge so you can find the space you need to refuel. And there are power outlets that you can use to charge your phone. Opening hours: 6:45 - 21:30

Air BicCamera　(Terminal 2, 4F)

Air BicCamera

Situated on the 4th floor of Terminal 2, this appliance store, Air BicCamera ,sells a wide range of electronic products if you need a last-minute device. Pick up smartphone cables or mobile batteries , as well as SIM cards , audio systems and hair styling appliances . Whatever you might need when traveling, BicCamera has you covered. Opening hours: 7:30 - 21:00

Tokyo Tonkotsu Base Made by Ippudo (Terminal 2, 4F)

Tokyo Tonkotsu Base Made by Ippudo

This ramen restaurant on the 4th floor is straight out of Tokyo, with delicious noodle dishes produced by the popular ramen shop Hakata Ippudo . Tonkotsu refers to a style of ramen that’s made using pork stock, with a large variety of noodle dishes (such as miso and soy sauce) to select from. Stop in to try their Hakata-style thin noodles in a richly-flavored soup, with a bowl of ramen costing between 700-800 JPY. Opening hours: 7:30 - 21:00

Tatsu Sushi　(Terminal 3, 2F)

Tatsu Sushi

For authentic Edo mae sushi, this restaurant on the 2nd floor of Terminal 3, Tatsu Sushi ,is the place to head. It forms part of the sprawling food court, which is the largest at the Narita International Airport, and its California roll (918 JPY) is particularly popular among foreign tourists. You can opt to eat at the counter or grab-and-go if you’re after a snack for your flight. Opening hours: 5:30 - 22:30

Miyatake Sanuki Udon 宮武讃岐うどん (Terminal 3, 2F)

Miyatake Sanuki Udon

Another popular option in the Terminal 3 food court is Miyatake Sanuki Udon , which uses noodles from the long-established factory in Sanuki - the home of udon noodles. Sanuki noodles are renowned for their texture and made using only the best wheat, with a dashi stock that’s made from dried sardines caught in the waters of the Seto Inland Sea. Browse their delicious menu and select your favorite tempura item as a topping. Opening hours: 4:00 - 21:00

■Near Narita International Airport

Shisui Premium Outlet

Shisui Premium Outlet mall is just 20 minutes’ drive from the Narita International Airport if you want to do some shopping while waiting for your flight. Buses depart from the 1st floor of Terminal 1 and Terminal 2 throughout the day, with tickets costing 350 JPY and bought on board. If you buy a round-trip ticket, you’ll get a discount coupon to use at the outlet mall. Keep in mind that it can get busy on weekends but it’s usually quiet on weekdays. Opening hours: 10:00 - 20:00 (until 19:00 on weekdays during February)

Aeon Mall Narita

Also near the airport is the Aeon Mall Narita - another shopping destination that you can access during layovers. A short walk from the mall is a Mega Don Quijote , a discount store that sells a whole range of products. Be aware that buses only run from the airport to Aeon Mall Narita around once an hour, so always check the schedule to make sure you don’t miss your flight. Bus tickets cost 250 JPY one way and they depart from the 1st floor of Terminals 1 and 2, with the journey taking around 25 minutes. Opening hours: 10:00 - 22:00

■Services Guide

Visitor Service Center

On the 1st floor of Terminal 1 is Visitor Service Center ,the largest service center at airports in Japan catering to foreign tourists. They can arrange everything from hotel bookings to theme park tickets and transportation services , as well as offering a wealth of information about sightseeing in Japan with services in Japanese, English and Chinese. If you’re transiting between flights, they can also arrange a transit tour . Location: Terminal 1, 4F Opening hours: 8:00 - 20:00

Transit tour

JR East Travel Service Center

If you’re planning on traveling around Japan by rail, then the JR East Travel Service Center on B1F is the place to go. Not only can you purchase tickets for JR trains in Honshu but you can also chat with their friendly staff about the best rail pass for you if you’re traveling beyond Tokyo. If you’ve already purchased a Japanese rail pass online, then the JR East Travel Service Center is the place to redeem your order and pick up your pass. There’s also plenty of information about popular tourist spots available in a variety of different languages to help you plan your trip. In addition to their service center at Terminal 1, there’s an additional office serving Terminals 2 and 3. Location: Terminal 1, B1F Opening hours: 8:15 - 19:00

9h Nine Hours

9h nine hours

This capsule hotel, 9h nine hours , on B1F in Terminal 2 is a great option if you’re looking for a night’s rest, without having to leave the Narita International Airport. It’s both accessible and reasonably priced at around 4,900 JPY per night, with separate rooms for men and women. If you’re just after a short nap, you can book in for a few hours or pay to use just the shower facilities (towels and toiletries are available) if you want to freshen up. Keep in mind that the capsule hotel does book out during busy periods, so an advance reservation is recommended. You can book online or by telephone for accommodation, however, the shower facilities must be paid for in person using cash or by credit card and used within an hour. Location: Terminal 2 B1F, Multistory Car Park P-2 Access difficult to understand,so please check the 9h nine hours official site . Opening hours: 24-hour reception

Baggage Storage

There are various different agencies that offer a baggage storage service at Narita International Airport, including GPA , JALABC and QL liner . Each has counters in Terminal 1 (1F and 4F) and Terminal 2 (1F and 3F) where you can deposit your luggage and pay a fee depending on its size. A small bag is around 300 JPY per day and a medium bag around 500 JPY while large luggage is around 800 JPY . Travelers should be aware that there is no baggage storage service at Terminal 3 but there are coin lockers available or you can use the counters in Terminal 2. Location: Terminal 1 1F , 4F Terminal 2 1F , 3F Opening hours: Each counter has its own hours.

Baggage Delivery Service

If you’re departing from the Narita International Airport but want to send your luggage direct from a hotel or sightseeing destination, you can take advantage of the baggage delivery service . It’s also available on arrival if you want to send baggage directly to a particular destination and not have to transport it yourself. They use professional shipping companies that will handle your baggage lightly and ensure it arrives in good condition. There are sending counters on the arrival floors of Terminals 1 and 2, as well as receiving counters on the departure floors. If you’re flying into Terminal 3, please use the counters in Terminal 2. You can send your luggage directly from the Tokyo SkyTree , Tokyo Station and the Disney Hotels in the morning and have it arrive after 4 pm on the same day at the airport counters. Alternatively, you can send it from a Seven Eleven , FamilyMart or Lawson convenience store in the Kanto area two days before your departure (if dropped off by 5 pm) and receive it after 7 am at the airport counters on your day of departure. Different stores and sightseeing spots use different shipping companies and the prices vary depending on the size of baggage and distance it will travel. A suitcase around 140 centimeters in length will cost around 2,000 JPY to be couriered in the Kanto area. You can also send your luggage to destinations outside of Tokyo but always check at the counter to ensure the service is offered in your preferred area. Location: Sending counters Terminal 1, 1F ／ Terminal 2, 1F Receiving counters Terminal 1, 4F ／Terminal 2, 3F Opening hours: Each counter has its own hours

Wi-Fi Rental Service

There are numerous places throughout the Narita International Airport where you can rent a Wi-Fi service or purchase a SIM card to use in your mobile phone while traveling abroad. Wi-Fi rental services are available without reservation, provided they still have stock available. Counters are found in Terminal 1 (B1F, 1F and 4F) and Terminal 2 (B1F, 1F and 3F) in the area before passing through security. For more on Wi-Fi rental service, please see our guide here: Narita Airport : Best Wi-Fi and Prepaid SIMs in Japan Location: Terminal 1 B1F,1F,4F／Terminal 2 B1F,1F, 3F Opening hours: Each counter has its own hours.

■Access Guide

Narita International Airport

Terminal 1 Terminal 1 can be accessed from the Narita Airport Station , which is located between the terminal building and is shared between East Japan Railway Company (JR East) and the private railway operator Keisei Electric Railway. Free shuttle buses connect each of the terminals at the airport and are the best way of getting around. Shuttle buses depart from Terminal 1’s bus stop 6 on level 1F every 10 minutes for Terminal 2 and Terminal 3, and you should allow around 10 minutes for the journey. Terminal 2 Terminal 2 can be accessed from the Narita Airport Terminal 2 Station , with free shuttle buses connecting to Terminal 1. Shuttle buses depart from the 1F bus stop 8 and 18 every 10 minutes and you should allow around 10 minutes for the journey. Shuttle buses also connect to Terminal 3 every five minutes and the journey takes around three minutes. Alternatively, you can walk between Terminals 2 and 3 in around 10 minutes . Terminal 3 Terminal 3 is also accessed from the Narita Airport Terminal 2 Station, with free shuttle buses connecting to Terminal 1 from level 1F and taking around 10 minutes. Shuttle buses also connect to Terminal 2 every five minutes and the journey takes around three minutes. Alternatively, you can walk between Terminals 2 and 3 in around 10 minutes . The shuttle bus is free and runs every 5 to 10 minutes, making it the best way for moving between terminals!

Free shuttle buses

Narita Airport - Karuizawa Bus by Goryo Bus

Update date：2024/07/01

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Service and Facility Details Train Tickets

Tickets can be purchased in front of the ticket gates of each line (B1F of Terminal 1 and 2), and are also available at the following locations.

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Jr east travel service center - narita airport terminal 1, skyliner&keisei information center.

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Jr East Travel Service Center Ticket Price, Hours, Address and Reviews

• Things To Do In Narita

Jr East Travel Service Center

• Address: Furugome, Narita, Chiba Prefecture 286-0104, Japan
• Timings: 08:15 am - 08:00 pm Details

Jr East Travel Service Center Reviews & Ratings

Attractions Nearby

• Naritasan Shinshoji Temple
• Chiba Zoological Park
• Naritasan Omote Sando
• Narita International Airport Terminal 1 5F Observation Deck
• Naritasan Park
• Airport Terminal 2 Station
• Hoki Museum
• Meiji Jingu Shrine
• Mitsui Outlet Park Makuhari
• Chiba Marine Stadium

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Japan Rail Pass Exchange Offices

• Published on : 01/03/2023
• by : Japan Experience
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Where can I exchange my Japan Rail Pass in Japan?

Japan Rail Pass Exchange Offices: the major offices throughout Japan where an Exchange Order can be exchanged for a Japan Rail Pass. Below are a few of the 51 offices throughout Japan where the Exchange Order can be exchanged for a Japan Rail Pass.

Once you’ve got your Japan Rail Pass Exchange Order in hand, there’s only one more step left! After arriving in Japan, you’ll need to turn in the exchange order (voucher) at the nearest exchange office. 

Don't have your pass yet? Buy your Japan Rail Pass now!

Japan Rail Pass National Japan Rail Pass

• Included : Economic and simple, Unlimited travel

Here’s our step-by-step guide so that you’re extra prepared.

Japan Rail Pass Exchange Process:

When you order a Japan Rail Pass through Japan Experience, as previously stated, we will send you a voucher to your shipping address in your home country or even to your place of accommodation in Japan. This voucher is not the pass itself but will be used to exchange for your pass in Japan. The process is as follows:

• Take your voucher(s) to one of the many JR exchange offices. Refer to the extensive list below to find an office. Many of these offices will be located inside JR train stations , but as well as a number of major airports, such as Kansai International Airport, Haneda Airport, and Narita Airport. Note that not all major airports in Japan will have an exchange office. 
• Present your voucher(s) to the JR exchange office staff along with the passport(s) associated with each. You will be asked to confirm your activation date. Remember, your activation date and exchange date DO NOT have to be the same. If you intend to use your pass from a later day, you are free to do so, as long as it is within 7 days of the exchange date. 
• Receive your usable JR Pass and, if you wish, you'll be able to make reservations for any upcoming train rides with reserved-seating options. This can also be done at a later time at a JR office or at the machines also available at JR stations. 

Plan out ahead of time where and when you’ll exchange your pass using this official list of offices .

NOTE: Regional passes can only be exchanged at certain exchange offices within the region. Please check beforehand.

For those who order train tickets with us at Japan Experience, there is a different exchange process done at machines at train stations. 

Japan Rail Pass Exchange Offices in Tokyo

Narita airport terminal 1.

• JR East Travel Service Center (Ekitabi concierge) 8:30-18:00, every day of the year
• JR Ticket Office 6:30-8:30, then 18:00-21:45, every day of the year 
• Narita International Airport Terminal 1 Travel Center 10:30-18:00, every day of the year

Narita Airport Terminal 2

• JR East Travel Service Center (Ekitabi concierge) 8:30-20:00, every day of the year

Haneda Airport International Terminal 3 (Tokyo Monorail)

• JR East Travel Service Center ( Tokyo Monorail 2F Ticket Gate/Arrival Lobby ) 6:45-20:00, every day of the year

NOTE THAT THE JR RAIL PASS CAN BE USED ON THE  TOKYO MONORAIL

JR Pass office at Narita Airport

Tokyo Station

• Japan Rail Pass Exchange Corner ( Yaesu Central Ticket Gate, 2F ) 7:30-20:30, every day of the year  
• Japan Rail Pass Exchange Corner ( Yaesu North Ticket Gate, 2F ) 9:00-19:00, every day of the year  
• JR East Travel Service Center ( Japan Rail Cafe ) 9:00-17:00, every day of the year  
• JR East Travel Service Center ( Marunouchi North Exit ) 7:30-20:30, every day of the year  
• JR Tokai Tours Tokyo Office 10:00-19:00, every day of the year

Shinjuku Station

• JR East Travel Service Center ( New   South Ticket Gate ) 8:00-19:00, every day of the year
• JR East Travel Service Center ( Central East Ticket Gate ) 9:00-18:00, every day of the year  

Ueno Station

• JR East Travel Service Center ( Central Ticket Gate ) 8:00-18:00, every day of the year  

Shibuya Station

• JR East Travel Service Center ( South Ticket Gate ) 9:00-18:00, every day of the year  

JR Office at Tokyo Station

Ikebukuro Station

• JR East Travel Service Center ( West Exit ) 9:00-18:00, every day of the year  

Shinagawa Station

• JR-Central Ticket Office 9:00-19:00  
• JR Tokai Tours Shinagawa Office Mon-Fri: 10:00-18:00  

JR office at Shinagawa Station.

Japan Rail Pass Exchange Offices in Yokohama

Shin-yokohama station.

• JR-Central Ticket Office ( Shinkansen East Ticket Gate ) 8:00-20:00, every day of the year  
• JR Tokai Tours Shin-Yokohama Office ( Shinkansen West Ticket Gate ) Mon-Fri: 10:00-18:00  

Yokohama Station

• JR East Travel Service Center ( Central South Ticket Gate ) 10:00-18:00, every day of the year

Eastern shinkansen entrance at Shin-Yokohama Station.

Japan Rail Pass Exchange Offices in Osaka

Kansai international airport.

• JR Ticket Office ( Kansai-Airport Train Station, JR Ticket Gate ) 5:30-23:00, every day of the year

Osaka Station

• JR Ticket Office ( Central Gate, No. 12 and 13 ) 6:00-22:00, every day of the year  
• Nippon Travel Agency TiS Osaka Branch ( Travel Service Center Osaka ) 8:00-20:00, every day of the year

Shin-Osaka Station

• JR East Travel Service Center 8:00-20:00, every day of the year  
• JR Ticket Office (JR-West East) 6:00-22:00, every day of the year  
• JR Ticket Office (JR-Central Central) 5:30-23:00, every day of the year  
• Nippon Travel Agency TiS Shin-Osaka Branch Mon-Fri: 7:00-20:30 Sat/Sun/Holidays: 7:00-20:00  
• JR Tokai Tours Shin-Osaka Office ( Shinkansen South Ticket Gate ) Mon-Fri: 08:30-20:00

JR East Tourist Information Center in Shin-Osaka Station.

@Osaka-info.jp

Japan Rail Pass Exchange Offices in Kyoto

Kyoto station.

• JR Information Counter ( 1F, International Arrivals Lobby ) 8:00-20:00, every day of the year  
• JR Ticket Office ( 1F, Central Gate ) 6:30-21:00, every day of the year.  
• JR Ticket Office ( 1F, JR-Central Hachijo Shinkansen ) 8:30-23:00, every day of the year  
• JR Tokai Tours Kyoto Office ( 1F, Hachijo Exit ) 8:00-20:00, every day of the year

Kyoto Station, Kyoto

Japan Rail Pass Exchange Office in Chubu

Nagoya station.

• Japan Rail Pass Exchange Office 10:00-19:00, every day of the year  
• JR Ticket Office 6:00-10:00, then 19:00-23:00  
• JR Tokai Tours Nagoya Office ( Central Concourse ) Mon-Fri: 8:00-20:00 Sat/Sun/Holidays: 8:00-19:00  
• JR Tokai Tours Nagoya Station Hirokoji Entrance Office ( Hirokoji Exit ) Mon-Fri: 7:30-20:00 Sat/Sun/Holidays: 8:00-18:00  

Hamamatsu Station

• JR Ticket Office ( Shinkansen Transfer Gate ) 8:00-20:30, every day of the week  
• JR Tokai Tours Hamamatsu Office ( Shinkansen Ticket Gate ) 10:00-18:00, every day of the week

Shizuoka Station

• JR Ticket Office 8:00-20:30, every day of the week  
• JR Tokai Tours Shizuoka Office 10:00-18:00, every day of the week

Ticket gate at Shizuoka Station

Japan Rail Pass Exchange Office in Hokkaido

New-chitose airport railway station.

• JR Hokkaido Visitor Information Desk ( B1F, Ticket Gate ) 8:30-19:00, every day of the year

Sapporo Station

• JR Information Desk ( Temporary Location: West Ticket Gate ) 8:30-19:00, every day of the year
• JR Ticket Counter for Rail Pass 10:00-12:30, then 13:30-18:00, every day of the year

Kushiro 

• JR Ticket office 10:00-18;00  every day of the year

Sapporo Tourist Information Desk in Sapporo.

@www.sapporo.travel

Japan Rail Pass Exchange Office in Kyushu

Kokura station.

• JR Ticket Office 10:30-18:00, every day of the year

Hakata Station

• JR-KYUSHU Ticket Office 7:00-21:00, every day of the year

Nagasaki Station

• Ticket Office 10:00-17:30, every day of the year

Saga Station

• Travel Service Center Mon-Fri: 10:30-12:00, then 13:00-18:00 Sat: 10:30-18:00  
• Ticket Office Sun/Holidays: 10:30-18:00

Oita Station

• Ticket Office 10:00-18:00, every day of the year

Kumamoto Station

• Ticket Office 11:00-18:00, every day of the year

Miyazaki Station

• Ticket Office 10:30-18:00, every day of the year

Kagoshima-Chuo Station

• Travel Service Center Mon-Wed/Fri-Sun/Holidays: 10:00-18:00  
• Ticket Office Thu: 10:00-18:00

JR Office at Kagoshima Chuo Station.

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Hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3

Search to compare prices and discover great deals with free cancellation, 10 best hotels near jr east travel service center - narita airport terminal 2, 3.

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Frequently asked questions

What's the average price of a hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3?

The average price for a 3-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 is USD 111. The average price for a 4-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 is USD 62.

What's the average price of a hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 this weekend?

The average price for a 3-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 this weekend is USD 126. The average price for a 4-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 this weekend is USD 63.

What's the average price of a hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 tonight?

The average price for a 3-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 tonight is USD 114. The average price for a 4-star hotel near JR East Travel Service Center - Narita Airport Terminal 2, 3 tonight is USD 64.

What are the most popular hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3?

Popular hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3 include Narita Tobu Hotel Airport, Toyoko Inn Narita Airport Shinkan and Hotel Nikko Narita.

What are the most popular hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3 for couples?

Couples who stayed near JR East Travel Service Center - Narita Airport Terminal 2, 3 have given high ratings to Narita Tobu Hotel Airport, Toyoko Inn Narita Airport Shinkan and Hotel Nikko Narita.

What are the most popular hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3 for families?

Families who stayed near JR East Travel Service Center - Narita Airport Terminal 2, 3 have given high ratings to Narita Tobu Hotel Airport, Toyoko Inn Narita Airport Shinkan and Hotel Nikko Narita.

What hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3 have the best views?

Verified travelers who stayed near JR East Travel Service Center - Narita Airport Terminal 2, 3 have given top reviews for the views at Hotel Nikko Narita, Narita Tobu Hotel Airport and Marroad International Hotel Narita.

What hotels near JR East Travel Service Center - Narita Airport Terminal 2, 3 have the best breakfast?

Verified travelers who stayed near JR East Travel Service Center - Narita Airport Terminal 2, 3 have given top reviews for the breakfast at Narita Tobu Hotel Airport, Hotel Nikko Narita and ART HOTEL Narita.

In and around JR East Travel Service Center - Narita Airport Terminal 2, 3

• Narita Train Station
• Narita Airport Train Station
• Naritasan Shinsho-ji Temple
• Naritasan Omote Sando
• Narita International Airport Terminal 1 5F Observation Deck
• Naritasan Park
• Observation Deck at Narita Airport Terminal 2
• Sakura no yama Park
• AEONMALL Narita
• Narita Yume Farm
• Sanrizuka Sakura no Oka
• Sora no Eki Sakura Hall
• Foreign Tourist Information Center (Terminal 1)
• JR East Travel Service Center - Narita Airport Terminal 1
• Narita Yokan Museum
• Narita Kankokan
• Naritasan Shinsho-ji Temple Main Gate
• Toshoji Temple (Sogo Reido)
• Foreign Tourist Information Center (Terminal 2)
• Three-storied Pagoda
• Makata Shrine
• Naritasan Calligraphy Museum
• Narita Market
• Naritasan Yakushido
• Narita City Tourist Information Office
• Great Pagoda of Peace
• Sakatagaike Comprehensive Park
• Aeon Town Narita Tomisato
• JR East Travel Service Center - Narita Airport Terminal 2, 3
• Niomon Gate

More about JR East Travel Service Center - Narita Airport Terminal 2, 3

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JR EAST Travel Service Center (Tokyo Station)

JR EAST Travel Service Center Tokyo

• Tokyo Station
• Shinjuku Station
• Narita Airport Terminals 1 and 2·3
• Haneda Airport International Terminal

Welcome to Japan

The JR EAST Travel Service Center will be a travel facility unparalleled in the world for travel assistance, exclusively for foreign travelers. Staffed by employees who speak English, Chinese and Korean, the center will provide ticket and sightseeing information. In addition to providing JR pass exchange and purchase services, the center will hold and deliver hand luggage, exchange money, and provide a variety of other services at Tokyo Station, a point of departure for travel in all directions.

Due to the heightened security for the upcoming Ise-Shima summit, temporary hand luggage storage services will be suspended from the first train service on May 25, 2016, to the last train on May 27, 2016.

Special Promotion

Tokyo station is being completely remodeled.

Tokyo Station will be renovated when the Marunouchi station building preservation and restoration work is completed on Monday, October 1, 2012. The history of Tokyo Station along with the renovation process will be posted on Facebook (with an English version). We hope you will read all about it.

Go to details

JR EAST Travel Service Center - Tokyo Station

Map of Tokyo Station

Business Hours

*Temporary Hours of Operation 10:00-17:00

For ticket purchases outside these service hours, use the ticket office located at the Yaesu North Entrance.

Credit Cards

We accept the following credit cards. Only cash (Japanese currency) can be used to recharge Suica cards.

UnionPay Card

Products That Can Be Purchased by UnionPay Card : JR EAST PASS , JR Kanto Area Pass Note: Other discount tickets and train tickets cannot be purchased with the UnionPay Card.

Products Available at JR EAST Travel Service Centers

Tourist information.

• Travel information and guidance is provided for throughout Japan, and particularly for the JR East service area.
• The JR EAST Travel Service Centers carry tourism pamphlets and offer free Wi-Fi.

Recommended sightseeing areas in the JR East service area

Tokyo sightseeing

Short trips from Tokyo

Major Travel Services and Pass Exchanges

Pass services

• JR EAST PASS (Tohoku area)
• JR EAST PASS (Nagano, Niigata area)
• JR East-South Hokkaido Rail Pass
• JR Tohoku-South Hokkaido Rail Pass
• Hokuriku Arch Pass
• JR TOKYO Wide Pass

Ticket services

• Shinkansen and limited express ticket sales
• Various other tickets
• Package tour sales
• Lodging reservations

Recommended travel passes and tickets

Baggage Services

• Temporary storage of hand luggage

Take advantage of our check-in services for hand luggage so you can take in the sights around Tokyo Station.

• Hours of operation: 7:30 to 20:30
• Fee: 600 yen per item (tax included)
• Please note that checked-in luggage must be reclaimed on the same day before close of business.

For further details, inquire at the service window.

Delivery services (TA-Q-BIN)

We ship packages in Japan and abroad.

• Prices for this service vary according to factors such as shipping destination, and the size and weight of the package.
• Please note that restrictions apply to certain items.

http://www.kuronekoyamato.co.jp/en/

• Porter services

Porter services are available in the locations listed below within Tokyo Station.     ・The Shinkansen (JR East, JR Central)     ・N'EX     ・Keiyo Line     ・The Hato Bus loading areas     ・The taxi loading areas     ・The Airport Limousine loading areas (Yaesu south exit)     ・At Tokyo Station Hotel

• Porter services are offered in English and Japanese.
• Reservations available 7:30 - 18:00
• The fee for porter services is 1,500 yen for up to three items (size and weight restrictions apply).
• These services are not available for certain items such as skis, snowboards and folding bicycles.
• If there is not adequate time for the porter to reach the destination before the boarding time, requests for porter services may be denied.
• JR East does not bear any responsibility for failure to arrive by the boarding time due to delays caused by station congestion or the like due to unexpected events in the station such as inclement weather, a delayed train or an unscheduled stoppage.
• Services are available only at the service window. Please see the service window for further details.
• Delivery services
• Available areas: JR East Shinkansen and Narita Express platforms, as well as the Hato Bus loading area

Currency Exchange / ATM

Currency exchange window

Foreign currency exchange ATMs

http://www.travelex.co.jp/JP/For-Individuals/Products-and-Services/Products-and-Services-for-Individuals/

Use credit and debit cards issued in other countries to withdraw Japanese yen.

See the website below for further details.

http://www.sevenbank.co.jp/intlcard/index2.html

• Foreign currency exchange counter
• Foreign currency exchange machine with seven currencies

Prayer Room

Available Hours

8:30 to 19:00, to 17:00 on weekends and holidays Open 365 days a year

Due to the impact of COVID-19, hours are subject to change without prior notice.

As of October 2023.

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