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Tripadvisor: Plan & Book Trips 4+

Hotels, restaurants, tours, tripadvisor.

• #66 in Travel
• 4.8 • 354.4K Ratings

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Description.

** Be one of the first to try the beta version of our newly-launched AI itinerary builder, offering personalized recs powered by traveler tips and reviews. ** As a travel guidance company, Tripadvisor brings people, passions and places together. We aim to help make you a better traveler, from travel planning, to booking, to taking a trip. The app lets you get the most out of your trip—whether you’re planning or on-the-go. Discover where to stay, what to do and where to eat based on guidance from millions of travelers who have been there before. Find deals on hotels, book experiences, reserve tables at great restaurants and discover great places nearby. No matter what type of trip you’re looking to take, the Tripadvisor app makes planning it easy and also lets you guide others on their way. GET TRAVEL GUIDANCE • Find millions of reviews about hotels, restaurants, tours, attractions and other experiences from travelers like you • Read articles and guides to discover new ways to experience a destination with tips from travel experts • Discover great deals on top-rated hotels, tours, activities, experiences and other things to do • Find great places to eat nearby and make restaurant reservations ORGANIZE YOUR TRIP IN ONE PLACE • Use the updated Trips planning tool to save hotels, restaurants, and things to do • Get personalized recs with AI itineraries powered by reviews (beta) • See your saves on your custom map • Share and collab with your travel buds • Access mobile tickets for booked tours, attractions, experiences and other things to do GUIDE OTHER TRAVELERS • Submit your own reviews and photos of places you’ve visited to guide fellow travelers • Post and answer questions from like-minded travelers in the Tripadvisor forums

Version 58.2

Improvements to the Trip planning product which allow travelers to: - Receive a custom AI itinerary backed by traveler reviews - View saves in an organized list within the saves tab - Build an itinerary by adding saves and organizing them by day - View saves plotted on a map

Ratings and Reviews

354.4K Ratings

Editors’ Choice

We wouldn’t dream of planning a vacation without consulting TripAdvisor’s appraisals of hotels, restaurants, and attractions. But this robust app does much more than that, letting you book your entire trip—from flights to museum tickets—in one place. For those who embrace spontaneity, TripAdvisor is great for quickly finding spots nearby to stay, eat, or play, and the honest user reviews frequently save us from travel troubles.

Good place fro family

I have stayed at this particular RIU twice now and have stayed at others in Jamaica; this was more fun in 2018 when they had a club on site and foam party. They have renovated now, and the property is better, but it seems the food has gotten worse and entertainment not as good. I would recommend RIU Negril, the more expensive one, since they have two; this will give you access to both properties since only one has a good pool. RIU Ocho Rios has an adult pool with a swim-up bar, but it’s a bunch of kids in it splashing water in your drink and some teenagers at the bar drinking alcohol. If you want a family place that you can have fun in, this is it; if you are not looking to be around many kids, avoid it. This property is very clean, and they keep it that way; I did not feel as harassed by local salespeople as I did the last time. The staff was friendly for the most part. There is no AC in the elevators, and the bottles of alcohol that were standard in the room have been removed. The gym is relatively small. I would rate this place a 7 out of 10. It’s a decent resort overall.

WHY keep changing things????

I knew it was a mistake to click on “update” without waiting a few days to read the reviews - which I was sure would be terrible - because they just keep on changing things and making it worse for NO REASON!! I can’t understand why they think ANY of the recent changes are improvements - they moved things around AGAIN so it’s unfamiliar! Nothing on the home page is relevant. Can’t even FIND MY OWN reviews now! Why is everything so HUGE? They’re wasting space & making me scroll way too much… This is the FIFTH time I’ve updated this review in 30 minutes - every time I try to do something I keep finding more horrendous changes. Are they honestly going to make me click on “read more” for EVERY single review? OMG!!! Now instead of just having 2 search lines so I can type in the name of what I want to see and the location directly below it, it I have to click on something else to get the location box to show up so I can type it - an UNNECESSARY EXTRA step! Then, there are multiple restaurants with the same name in this city, and you don’t show me the address anymore, they all just say the city, so I have NO IDEA which one is correct!! They have absolutely destroyed what used to be a helpful trip planning app & it’s just awful now. I’ve never used yelp but it’s time to consider it... Did the people who created this ridiculous redesign ever try to actually use the app before they released this crap to the general public?

App Privacy

The developer, Tripadvisor , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Identifiers
• Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• User Content
• Search History
• Browsing History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese

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• Privacy Policy

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Tripadvisor   Reviews

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Reviews 2.3.

3,329 total

Most relevant

TripAdvisor.com Absolutely AAAA1+…

TripAdvisor.com was Absolutely AAAA1+ Superb In Their Collaborative Planning Of My Round Trip Air Flight Reservations On: Sunday June 16th, 2024. From:(BUF) To:( SFO ) Everything Went Silky Smooth with Perfect Legitimate Confirmed Air Travel Flight Reservations. At The Best /Lowest Priced Airfare For My Desired Flight Needs, I Most Definitely Highly Recommend The TripAdvisor.com, Travel Site To All Travelers.

Date of experience : June 16, 2024

Reply from Tripadvisor

Hello Ronald, We would like to thank you for taking the time to review Tripadvisor via Trustpilot. It is always nice to receive positive feedback from our community! Kind regards, Tripadvisor Customer Relations Team.

Spent a wonderful stay at Mauricia…

Spent a wonderful stay at Mauricia Beachcomber.Staff are very friendly and always willing to help Many thanks for Front office team & FnB

Date of experience : June 17, 2024

Santiago plaza hotel affiliated by Meliá the best hotel I been through the smile of Martha infectious, very polite, accomodating, Excellent customer service she is an asset of the hotel, and not forgotten Jose ,and Marcus too , they are very good also,the dinner all of them we select and recommended by Martha are the best, our junior suite love it in fact we will recommend the hotel to our friends and family, we will be back again.Michael love the hotel and me too with Martha customer service is very friendly and efficient she is an asset of the hotel

Date of experience : June 15, 2024

Casa pizza Port Talbot

Casa pizza Port Talbot. Just had amazing meal lasagna off the specials board was stunning garlic bread and fries all outstanding with impeccable service . Had a passion fruit mocktail added my own white run and took my own red wine . It has a bring your own policy . My opinion 5 star

Rijksmuseum tickets

In good faith, I booked tickets for the Rijksmuseum in Amsterdam from Tripadvisor. Turns out the tickets are from some unaccountable third party. The Tripadvisor app said that I had paid and the tickets would be available 2 days before the date. I never got this notice, so when I was at the museum, I tried to retrieve the tickets, but never could. Only got the receipt that I had paid. At the museum, they couldn't honour this, as these tickets have nothing to do with them. In the end, I had to buy from the museum and try to get the refund when I got home (which is two weeks later (two days ago). So far, they are saying there is NO refund. Maybe I'm screwed. I would recommend that you DO NOT buy any tickets from Tripadvisor. Tickets should have been sent as an attachment as soon as my funds cleared my credit card. I was travelling at that very moment, so missed some emails and was changing SIM cards.

Date of experience : May 31, 2024

Impossible to unsubscribe to their marketing mails

Their marketing mail system is absolutely flawed. I have unsubscribed numerous times now since february 2024 and I receive a confirmation along with "It may take up to 14 days" This obviously hasn't happened yet, as they continue to spam me. (roughly 150 mails since february) This is the issue with american companies operating in Europe. They completely disregard GDPR, get MASSIVE fines, and then claim they're innocent and "it's the industry standard" - Yes it is, in America, in Europe it's illegal. Please fix you mailing system before someone decides to legally pursue this.

Date of experience : June 14, 2024

Evri delivery have had nothing but…

Evri delivery have had nothing but problems with delivery's say they have a parcel of mine at depot since Tues,and then nothing. What is going on with this company

Date of experience : June 11, 2024

Regularly visiting "The wonderful Madhuban Restaurant in Liss…

Regularly visiting "The Madhuban Tandoori Restaurant" in Liss (94 Station Rd.) Always impress by the excellence of the welcome and the delightful food served and advised under the supervision of the super star Bedar Miah the Owner. Always a great pleasure to dine or take-ways these exotic dishes Thank you Mr. Bedar and your very professional "Spices' Team. Warm regards. Crazy epicurean Frog. Alias Big-Daddy.

Date of experience : May 03, 2024

Hello Pierre-Loup, Thank you for sharing your sterling experience at 'The Madhuban Tandoori Restaurant' on Tripadvisor's page on Trustpilot. In reading through the review multiple times, I believe this review is meant for another business; not Tripadvisor. With this in mind, could I kindly ask that this review be moved to the corresponding business page? Kind regards, Tripadvisor Customer Relations Team.

Arbitrary delisting of property

I am an owner, I received an email stating thst unless I validated my account it would be delisted. Tried several times and received error message that validation could not be completed. Brought this to TripAdvisor attention and after several emails and phone calls they accepted the fault was theirs and the issue would be escalated and dealt with. TripAdvisor solution was to delist my property permanently! Great customer service!! And to prove their customer relations ..what a cut and paste reply. Have been a Tripadvisor client and user for years as they started so well. Now sinking ever more rapidly to the bottom. Corporate bottom line more important than customer satisfaction.

Date of experience : June 04, 2024

Hello Matthew, We would like to thank you for taking the time to review Tripadvisor via Trustpilot. Kind regards, Tripadvisor Customer Relations Team.

An overrated disorganized site

An overrated disorganized site Its interesting, I hardly use this site but one of the few times I did, I asked a simple question in one of their endless disorganized forums, the first reply was a rude one which I replied, it seems some time later my forum post and reply were removed instead of the rude individual who it seemed had a high standing of being rude from what I can tell. They have endless forums, jumbled together , some well over 15 years and its hard to know where exactly to post, my experience was to be rudely replied to and I could not appeal the removal. Finding some way of contacting the support team seemed impossible, I finally found a method to write to support but they whitewashed my complaint . Its grossly overrated site, their booking system certainly does not give you the best deals and lord help you asking questions in the wrong forums. Not s site I will be using for questions and certainly not for travel deals.

Date of experience : June 05, 2024

Hello, Thank you for taking the time to bring your concerns to Tripadvisor's page on Trustpilot. We are committed to hearing about customer feedback to drive improvements on our end and to resolve any issues that you may have. Kind regards, Tripadvisor Customer Relations Team.

Hotel sonesta international drive

Just got from our family stay atroo 433 was really nice TV and bathroom in ach room very good. location plenty of restaurants near by car hire available in hotel which was easy the gthe grandchildren loved the pool most of the time was just us in very relaxing after a busy day at the parks we had a lovely time visiting the springs saw wild agaltiors would det stay at the hotel again and already rcomt

Date of experience : May 05, 2024

Hello, Thank you for sharing your review on Tripadvisor's page on Trustpilot. In reading through the review multiple times, I believe this review is meant for another business; not Tripadvisor. With this in mind, could I kindly ask that this review be moved to the corresponding business page? Kind regards, Tripadvisor Customer Relations Team.

I am having a terrible first experience…

I am having a terrible first experience with Trip Advisor . I have never used it in the past. It is a very misleading app. I was shown charges in Canadian dollars all the way to check out and in the end it charge my credit card in US dollars nowhere does it mention that the charges will be in US dollars except once you have done the payment and Then it send you the receipt. I’ve been on the phone for the past 24 hours with Trip Advisor trying to get a resolution for this issue and they are not responsive. They do not allow you to talk to a supervisor or a manager and they say they will get back to you by email, and that takes a few hours they have messed up my reservation and my trip and it is very frustrating that I’m not able to get a resolution. I advised Trip Advisor to get in contact with me to provide a resolution for this issue. Otherwise, I will end up doing a chargeback with my credit card which will end up costing the company, more money and bad reviews and a terrible experience for future customers.

Date of experience : June 08, 2024

Unsafe platform, unlicensed suppliers

I booked through the Get Your Guide to Egypt platform A company called Emo Tours Sweden This company is unsafe and has no license. It is an illegal company from the Egyptian government, and this puts customers in danger You can check this link The link to the Egyptian Ministry of Tourism is available in Google search engines This link is authenticated by the Egyptian government, and there is no name of an Egyptian company

Date of experience : April 01, 2024

Hello Ayman, Thank you for sharing your review on Tripadvisor's page on Trustpilot. In reading through the review multiple times, I believe this review is meant for Get Your Guide; not Tripadvisor. With this in mind, could I kindly ask that this review be moved to the corresponding business page? Kind regards, Tripadvisor Customer Relations Team.

Don’t care about your business at all!

We noticed fake accounts were created only with the goal to harm our business. Reported to tripadvisor, was not a surprise they didn’t do anything with it. Their response was, we don’t see anything unusual and at the end even these reviews will help our business. At one point they were right, there was nothing unusual, tripadvisor is full off fake reviews. So now it’s waiting till their bot responds to this comment with the standard answer, like on many complaints below.

Date of experience : May 18, 2024

Hello Irina, , Thank you for taking the time to bring your review concerns to Tripadvisor's page on Trustpilot. We wanted you to know that we have technology and a live team in place to moderate reviews to ensure that they are family-friendly, posted to the correct business, and in compliance with all our review and guidelines. If a review is deemed suspicious or violates guidelines, our moderation team will investigate the latter accordingly and determine if these meets our submission guidelines or not. Should they not then the review will be removed. Reviews are left for free, therefore Tripadvisor does not profit from these submissions. Our goal is to be a comprehensive resource for travelers to research and to allow them to share their experiences with the global community. We hope this provides further clarification for you with regards to both our review policy and process. Kind regards, Tripadvisor Customer Relations Team.

Not Recommended Trip Advisor | tripadvisor.co.nz

We discovered that bogus accounts were created solely with the intent of harming our business. It was reported to TripAdvisor, and it came as no surprise that they did nothing. Their reaction was that they saw nothing peculiar and that, in the end, the reviews will benefit their business. At one time, they were correct; there was nothing remarkable; tripadvisor is full with phony reviews. So now it's waiting for their machine to respond to this comment with the usual response, as seen in many of the complaints below.

Date of experience : May 24, 2024

Hello, Thank you for taking the time to bring your review concerns to Tripadvisor's page on Trustpilot. We wanted you to know that we have technology and a live team in place to moderate reviews to ensure that they are family-friendly, posted to the correct business, and in compliance with all our review and guidelines. If a review is deemed suspicious or violates guidelines, our moderation team will investigate the latter accordingly and determine if these meets our submission guidelines or not. Should they not then the review will be removed. Reviews are left for free, therefore Tripadvisor does not profit from these submissions. Our goal is to be a comprehensive resource for travelers to research and to allow them to share their experiences with the global community. We hope this provides further clarification for you with regards to both our review policy and process. Kind regards, Tripadvisor Customer Relations Team.

Trip advisor to me is a scam

Trip advisor to me is a scam, when I closed my Hospitality business I tried looking for their customer phone number to communicate with them to stop them from billing me and I could not find it, I emailed them and I did not have any response. I assumed that my communication was received , but lo and behold, its been more than a year, and they are still billing my credit card. I finally got a hold of them this month and there is a lot of runaround just to bill me again. This company is a "fraud' billing me for more than a year now when my business is not in existence. They are committing fraud now for more than a year. I dont know how to stop them now because they are unrelenting in making look stupid.

Date of experience : May 26, 2024

Hello Joe, Thank you for taking the time to bring your concerns to Tripadvisor's page on Trustpilot. We are committed to hearing about customer feedback to drive improvements on our end and to resolve any issues that you may have. Kindly post your ideas on our forum's channel by clicking on via the following link: http://www.tripadvisor.co.uk/ShowForum-g1-i12104-Help_us_make_TripAdvisor_better.html Kind regards, Tripadvisor Customer Relations Team.

Platform of Horror's

The Platform refuses to stop the Deformation of innocents victims of a Retaliatory review by a UK Journalist that was asked to leave the premises for using Crystal Meth and other drugs in a now closed down Campbell's Boarding House, and we quote: House of horrors - Review of Campbells Boarding ... Tripadvisor ......tripadvisor.com.au › ShowUserReviews-g3... Peta and Hein run Campbell's boarding house and it is a scam. Peta walks into rooms without asking, sometimes when guests are naked, and when challenged, ...

Date of experience : May 08, 2024

Hello Peta, Thank you for bringing your concerns to Tripadvisor's page on Trustpilot. Please note that the review that you have flagged via this platform is no longer visible on the live site, nor is the listing page for 'Campbell Boarding House' as the latter has been deleted from our website. Kind regards, Tripadvisor Customer Relations Team.

Sense deluxe hotel is amazing

Hotelnis amazing g,all hotel is beautiful,staff are fantastic a big thank you.to Emire and Ariz from the entertainment team.they made our holiday See.you.all.soo

Date of experience : April 12, 2024

Hello Alison, Thank you for sharing your sterling experience at 'Hotelnis' on Tripadvisor's page on Trustpilot. In reading through the review multiple times, I believe this review is meant for the accommodation; not Tripadvisor. With this in mind, could I kindly ask that this review be moved to the corresponding business page? Kind regards, Tripadvisor Customer Relations Team.

I’ve learned today that Tripadvisor profits…

I’ve learned that Tripadvisor profits from selling holidays in Israel’s illegal settlements on Palestinian land and contributes to war crimes against Palestinian civilians. What a disgrace. I’ll never visit Tripadvisor’s website again

Date of experience : May 29, 2024

Hello Lis, Thank you for taking the time to bring your concerns to Tripadvisor's page on Trustpilot. We are committed to hearing about customer feedback to drive improvements on our end and to resolve any issues that you may have. Kindly post your ideas on our forum's channel by clicking on via the following link: http://www.tripadvisor.co.uk/ShowForum-g1-i12104-Help_us_make_TripAdvisor_better.html Kind regards, Tripadvisor Customer Relations Team.

The MOST irrelevant review site!!!

The MOST irrelevant review site!!! Full of inaccuracies, non-existent listings and the most doubtful reviews to be found anywhere. Impossible to have errors corrected. Impossible to make direct contact via email etc. Currently impossible to claim a business listing as their verification system does not work! Edit....Plus their pathetic, off subject response below 🤦🏻‍♂️

Date of experience : May 12, 2024

Hello Chris, Thank you for taking the time to bring your review concerns to Tripadvisor's page on Trustpilot. We wanted you to know that we have technology and a live team in place to moderate reviews to ensure that they are family-friendly, posted to the correct business, and in compliance with all our review and guidelines. If a review is deemed suspicious or violates guidelines, our moderation team will investigate the latter accordingly and determine if these meets our submission guidelines or not. Should they not then the review will be removed. Reviews are left for free, therefore Tripadvisor does not profit from these submissions. Our goal is to be a comprehensive resource for travelers to research and to allow them to share their experiences with the global community. We hope this provides further clarification for you with regards to both our review policy and process. Kind regards, Tripadvisor Customer Relations Team.