Egencia Academy

How to manage the new dynamics of business travel

Egencia Academy will guide you through four courses covering business travel fundamentals, crisis management, suppliers, and advanced business travel management concepts.

A message from mark hollyhead, chief product officer and president of egencia.

We want to bring best practices and thought leadership to anyone who wants it. We have built the Egencia Academy which is an opportunity to educate anyone in the world of travel management about what it takes to manage the new dynamics of business travel inside an organization in this increasingly difficult and complex global environment. The series of modules in leadership development will enable you to better manage your stakeholders in your organization. We hope you find this information useful as you look to think differently about your role in business travel.

Begin Egencia Academy Trainings below:

  • Business Travel Fundamentals
  • Business travel management during a crisis
  • Business travel suppliers
  • Advanced business travel management
  • Introduction
  • Training 1: The role of the travel manager
  • Training 2: The value of a travel management company
  • Training 3: Why manage business travel?
  • Training 4: How to manage business travel?
  • Training 1: Business travel risk management
  • Training 2: Traveler well-being
  • Training 3: Business travel – a key to recovery
  • Training 4: Communication Strategy
  • Training 1: Airlines
  • Training 2: Hotels
  • Training 3: Rail
  • Training 4: Car Rental
  • Training 5: Build Successful Partnerships
  • Training 1: Optimize Travel Spend
  • Training 2: Sustainability
  • Training 3: Payments
  • Training 4: Partners

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Corporate Travel Manager Training & Community

Egencia connect community and training.

Travel Manager Taking Training

If you are a business travel manager, you’ve likely taken on an expanded leadership role and added responsibilities since the start of the pandemic. In the current climate, no matter the size or location of your company, travel decisions are part of senior strategic conversations and companies are facing tough choices such as balancing traveler wellbeing with a return to business travel. Travel managers like you are increasingly playing a critical role in shaping the approach and culture of your corporate travel programs.

While 50% of the customers at Egencia agree that travel risk concerns are delaying their return to travel, 90% believe their companies will resume some level of business travel before January 2021. More than ever, they need support from trusted partners who can bring the very latest information, knowledge and thinking to help inform a number of critical short and longer-term decisions.

With this in mind, Egencia recently launched an advanced Egencia Connect Community and the new courses added to Expedia Group Academy related to corporate travel management available to travel managers worldwide. These tools will allow you to share knowledge and access best practice resources and education programs, which will support you when leading your organization through the significant shifts in business travel due to COVID-19.

Advanced Egencia Connect Community

The Egencia Connect Community has been around since 2017 to facilitate collaboration between travel managers, share best practices and provide feedback on Egencia innovations. With the newly enhanced community, Egencia customers can now ask questions to Egencia directly, query the Egencia knowledge base, engage in topical discussions and join product pilot programs.

And the Connect Community is not only for existing customers. Any travel manager globally is welcome to engage in learning topics and will soon be able to access peer-to-peer networking and global travel alerts.

Corporate Travel Management Training

The new Corporate Travel Management Training , launched as part of the Expedia Group Academy, focuses on sharing the deep travel expertise across Egencia and Expedia Group with the entire global travel manager community.

The training includes business courses where you’ll gain insights into the fundamentals of business travel, from creating a travel program strategy to maximizing travel budget, and leadership courses, where you’ll acquire practical knowledge on how to manage business travel in the era of COVID-19. Together, these courses will give you the knowledge to guide your organization back to business travel and overall business growth.

Looking ahead

Business travel is now a more far reaching challenge with new expectations that push you to prepare, plan, coordinate and constantly monitor progress. This is why, more than ever before, the business travel community must come together to support each other, share best practices and enhance our skills. Together, travel managers can strengthen their collective position within their organizations and pave the way for their companies to thrive through this uncertain period.

Looking for better business travel solutions? Get in touch with us.

Recommended for you.

Sustainable Corporate Travel

Corporate Travel Management Training Course

Edstellar's Travel Management instructor-led training equips professionals with the skills to secure favorable deals with travel suppliers, track expenses in accordance with organizational policies and regulations. Upskill your teams and streamline the process of arranging business trips, ensuring efficiency and effectiveness.

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Travel Management Corporate Training Course

Drive Team Excellence with Travel Management Training for Employees

Empower your teams with expert-led on-site/in-house or virtual/online Travel Management Training through Edstellar, a premier corporate training company for organizations globally. Our tailored Travel Management corporate training course equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific needs, this Travel Management group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

Travel management oversees and coordinates various aspects of business travel, including booking accommodations, arranging transportation, managing expenses, and ensuring compliance with organizational policies and regulations. It enhances employee satisfaction and morale by enabling professionals to focus on their work responsibilities without the stress of managing travel logistics. Travel management training ensures efficient, cost-effective, and compliant travel arrangements, enhancing organizational productivity and minimizing risks associated with travel.

Edstellar's Travel Management instructor-led training course equips professionals with techniques for itinerary planning, booking procedures, expense management, and compliance with travel policies. This virtual/onsite Travel Management training course led by veteran trainers offers customized sessions to ensure professionals can effectively navigate travel planning, booking, and expense management.

Key Skills Teams Gain Through Travel Management Training

Travel Management skills corporate training will enable teams to effectively apply their learnings at work.

  • Itinerary Planning
  • Reservation Management
  • Expense Reporting
  • Vendor Negotiation
  • Travel Policy Compliance
  • Crisis Management

Travel Management Training for Employees: Key Learning Outcomes

Edstellar’s Travel Management training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Travel Management workshop, teams will to master essential Travel Management and also focus on introducing key concepts and principles related to Travel Management at work.

Employees who complete Travel Management training will be able to:

  • Identify and analyze travel needs and preferences to efficiently plan and organize travel arrangements
  • Evaluate and compare different travel options, including transportation, accommodation, and itinerary choices, to optimize cost-effectiveness and convenience
  • Utilize travel booking platforms and tools effectively to make reservations, manage bookings, and handle changes or cancellations efficiently
  • Implement strategies for managing travel-related risks and emergencies, ensuring traveler safety and security
  • Develop strong communication and negotiation skills to liaise effectively with travel suppliers, vendors, and clients to negotiate favorable terms and resolve issues
  • Apply knowledge of travel policies, regulations, and compliance requirements to ensure adherence and mitigate legal and financial risks
  • Employ problem-solving and decision-making skills to address unforeseen challenges or disruptions during travel and adapt plans accordingly

Key Benefits of the Travel Management Corporate Training

Attending our Travel Management classes tailored for corporations offers numerous advantages. Through our on-site/in-house or virtual/online Travel Management training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Travel Management.

  • Empowers professionals with the skills to navigate booking procedures and manage travel expenses effectively
  • Develops required skills in professionals for ensuring traveler safety and well-being during trips
  • Provides insights into leveraging technology and tools for streamlining travel processes and enhancing traveler experience
  • Instills ideas in professionals for optimizing cost savings through strategic negotiation with travel vendors and suppliers
  • Enhances communication and collaboration among stakeholders involved in travel management
  • Streamlines compliance with travel policies and regulations, minimizing risks and ensuring corporate governance
  • Enables proactive risk management and contingency planning for unexpected travel disruptions or emergencies
  • Definition of travel management
  • Importance of effective travel management
  • Key players in the travel industry
  • Trends and developments in travel management

Travel Document Control and its Importance

  • Types of travel documents
  • Legal and regulatory requirements for travel documentation
  • Document verification and authentication
  • Record-keeping and documentation compliance

Travel Management Operations 1

  • Assessing travel needs and requirements
  • Itinerary planning and scheduling
  • Reservation systems and platforms
  • Ticketing and booking confirmation processes

Travel Management Operations 2

  • Modes of transportation (air, rail, road, sea)
  • Transport logistics and route planning
  • Hotel booking and accommodation options
  • Accommodation preferences and special requests

Finance for Travel Management Administrators

  • Travel expense management
  • Cost analysis and budget allocation
  • Expense reporting systems
  • Financial performance metrics and analysis

Interpersonal Skills for Travel Administrators

  • Understanding customer needs and expectations
  • Effective communication with travelers
  • Managing customer complaints and issues
  • Problem-solving techniques for travel administrators

Communication Skills for Travel Administrators

  • Verbal and written communication skills
  • Communication channels and platforms
  • Writing clear and concise emails
  • Handling phone calls professionally

Performance Management and Use of Technology

  • Key performance indicators for travel management
  • Performance measurement and evaluation methods
  • Travel management software and applications
  • Automation and digitalization in travel administration

This Corporate Training for Travel Management is ideal for:

What sets us apart, travel management corporate training prices.

Our Travel Management training for enterprise teams is tailored to your specific upskilling needs. Explore transparent pricing options that fit your training budget, whether you're training a small group or a large team. Discover more about our Travel Management training cost and take the first step toward maximizing your team's potential.

Request for a quote to know about our Travel Management corporate training cost and plan the training initiative for your teams. Our cost-effective Travel Management training pricing ensures you receive the highest value on your investment.

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your Travel Management training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts..

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

350 licenses

160 hours of training (includes VILT/In-person On-site)

Ideal for growing SMBs

900 licenses

400 hours of training (includes VILT/In-person On-site)

Designed for large corporations

Unlimited licenses

Unlimited duration

Target Audience for Travel Management Training Course

The Travel Management training course is ideal for administrative assistants, travel coordinators, office managers, and executive assistants.

The Travel Management training program can also be taken by professionals at various levels in the organization.

Travel Management training for managers

Travel Management training for staff

Travel Management training for leaders

Travel Management training for executives

Travel Management training for workers

Travel Management training for businesses

Travel Management training for beginners

Travel Management group training

Travel Management training for teams

Travel Management short course

Prerequisites for Travel Management Training

Professionals with a basic understanding of travel booking systems, and proficiency in communication skills can take up the Travel Management training course.

Assess the Training Effectiveness

Bringing you the best travel management trainers in the industry.

The instructor-led Travel Management training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Travel Management Access practices.

Request a Training Quote

Training delivery modes for travel management group training.

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online Travel Management training for companies. This method has proven to be the most effective, outcome-oriented and well-rounded training experience to get the best training results for your teams.

Virtuval

Instructor-led Training

Engaging and flexible online sessions delivered live, allowing professionals to connect, learn, and grow from anywhere in the world.

On-Site

Customized, face-to-face learning experiences held at your organization's location, tailored to meet your team's unique needs and objectives.

Off-Site

Interactive workshops and seminars conducted at external venues, offering immersive learning away from the workplace to foster team building and focus.

Other Related Corporate Training Courses

Edstellar is a one-stop instructor-led corporate training and coaching solution that addresses organizational upskilling and talent transformation needs globally. Edstellar offers 1000+ tailored programs across disciplines that include Technical, Behavioral, Management, Compliance, Leadership and Social Impact

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Corporate Travel Management

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Introduction to Corporate Travel Management (updated)

This bespoke course prepares new entrants to the managed travel practice. It seeks to develop the fundamental skills and appreciation of the business travel environment, preparing entrants to operate efficiently in a customer or supplier organisation

Corporate Travel Management

7 modules curated specially for a new travel administrator or travel manager to understand the basics required in managing travel for your company.

Chapter 1: Introduction to Managed Travel

Welcome message - Introduction to Managed Travel

Topic 1: History of Travel

Topic 1 Quiz. History of Travel

Topic 2: What is Managed Travel?

Topic 2 Quiz. What is Managed Travel?

Chapter 2: Starting a Corporate Travel Program

Welcome message - Introduction Starting a Travel Program

Topic 1: Components of a Travel Program

Topic 1 Quiz: Components of a Travel Program

Topic 2: Developing Key Performance Indicators (KPI)

Topic 2 Quiz: Developing Key Performance Indicators (KPI)

Chapter 3: Developing and Managing a Travel Policy

Welcome Message - Introduction Developing and Managing a Travel Policy

Topic 1: Travel Policy

Topi1 Quiz: Travel Policy

Chapter 4: The Booking Process

Welcome Message - Introduction The booking Process

Topic 1: Reviewing the booking process

Topic 1 Quiz: Reviewing the booking process

Topic 2: Travel Compliance Monitoring

Topic 2 Quiz: Travel Compliance Monitoring

Chapter 5: Engaging the Traveller

Welcome Message - Introduction Engaging the Traveller

Topic 1: Communication Methods

Topic 1 Quiz: Communication Methods

What is your Communication Style?

Chapter 6: Utilising Data to Manage your Travel Program

Welcome Message - Introduction Utilising Data to Manage your Travel Program

Topic 1: Data for your Travel Program

Topic 1 Quiz: Data for your Travel Program

zoe talent solutions

Zoe Talent Solutions

Travel management training course.

Travel Management Training Course

Course Overview

Course outline, book classes now.

What is Travel Management? Who is responsible to manage the travel activities within an organization? Travel management is the management of business-related travel activities and expenses. It may include tracking and reporting on the travel activities of an organization.

Travel management also covers financial and safety considerations of corporate travel. Executive leaders usually run on time crisis. Smart executives plan this in advance and assign dedicated assistants or secretaries to do the planning for them.

Efficient organizations realize that in order to reach maximum yield and productivity, they will need the help of a dependable assistant who can take up responsibilities and proactive steps. Travel Management is one of the core responsibilities of such assistants that requires extreme planning and coordination.

Also Explore Other Courses

  • Effective Meeting Management Training

Front Office Management Training Course

  • Document Control Training Course

Records Management and Records Retention Training Course

  • Administrative Assistant Training Course

The more an organization sends its employees on business trips, the more complex the planning and managing of corporate travel becomes. A travel management administrator researches and books domestic and international flights, road movement and transportation, hotel accommodation bookings, and guides the officials with their destination information.

Knowledge of appropriate flight regulations and travel documentation is vital for a travel administrator. Due to ever-changing schedules and business meetings, a travel administrator has to be an outstanding organizer and communicator.

He or she must develop the skills of a multi-tasker and a problem-solver. Such administrators may be required to work beyond business hours and work under pressure of deadlines. Any miss from a travel administrator could financially cost the organization.

Zoe Talent Solutions has developed this up-to-date training program on Travel Management to assist administrators, secretaries, assistants to make travel processes simpler for corporate travel of managers, executives, and business officials.

This course will help administrators draft detailed itineraries that fit the budgets and schedules of the executives and employees who plan to travel. They will learn skills to build and maintain relevant travel-related files and databases.

They are required to constantly stay in communication with employees, vendors, and venues for perfect coordination. Interpersonal skills will also be covered under this program.

Course Objectives

By the end of the Travel Management Training Course, participants of this training program will be able to:

  • Draft and implement organizations corporate travel policies
  • Manage travel requirements and arrangements
  • Ensure travel documentation is complied to as per company and travel compliance
  • Coordinate for hotel accommodation bookings
  • Consider safety procedures required between destinations
  • Oversee organizational travel budgets and expenses
  • Manage reimbursements of travel expenses by employees
  • Effectively coordinate with travel agencies, vendors and dealers
  • Learn effective ways to research cost-effective options through the internet
  • Develop skills to create vendor relationships and network
  • Gain the skills of filing, documentation and records management
  • Develop their interpersonal and coordination skills

Training Methodology

Zoe Talent Solutions has developed this highly up-to-date training program on the Travel Management Training Course for professional Administrators, Secretaries, and Assistants who look to have in-depth learning on the best practices of Travel Management for their organizations and offices.

This workshop is based on the adult learning concept and various case studies, practical scenarios, and other activities are used to inculcate the learning objectives. A customized course can be designed if the organization or individuals have specific learning requirements.

Zoe Talent Solutions follows the Do–Review–Learn–Apply Model in all our training programs, including a pre-course and post-course evaluation to ensure participant learning objectives are met.

Organisational Benefits

Organizational benefits of employees who take up the Travel Management Training Course will be as below:

  • Participants will be highly organized in their work
  • Offices and administration is more efficient in their processes
  • There are specialists to ensure that no details of the travel are missed out
  • Important time is saved for the Executives and officials planning to travel
  • Managers can focus on other core tasks and business meetings
  • There is cost-saving as the travel administrator will go for the best deals available
  • There is reduced stress and chaos within the organization as the travel specialists will handle all travel-related activities and coordination
  • The travel management is centralized as a department
  • The organization is more process-driven and there are fewer flaws and errors
  • Effective tracking and reporting is managed within the organization

Personal Benefits

Participants who enroll in this Travel Management Training Course will benefit in the below ways:

  • They become specialists in coordinating activities
  • They are better communicators and negotiators
  • They become an inevitable link for the commuter
  • Get better in their interpersonal skills
  • They become better planners and decision-makers
  • They develop critical thinking and are problem-solvers
  • Develop competencies to become more proactive in every area of life

Who Should Attend?

This course is suitable for administrators, secretaries, personal assistants, and executives who undertake responsibilities of planning and coordinating of travel activities of a top management officer, department, or an organization as a whole.

This program will also help individuals looking to build their career in the Travel Industry or specialize in this area to develop their role within an organization.

Below are the course modules that would be covered during the Travel Management Training Course:

Module 1: Understanding Travel Management

  • Role and responsibilities a Travel Administrator
  • Drafting travel policies and procedures
  • Setting up Travel management structures and processes
  • Travel rules and regulations globally
  • Travel Industry: Demand and supply
  • Monitoring Travel engagements

Module 2: Travel Document Control and it’s Importance

  • Important documentation knowledge
  • Documents necessary for domestic and international travel
  • Managing passports and processing visas
  • Obligating to travel compliance regulations
  • Knowledge of International immigration rules
  • Importance of Document Control

Module 3: Travel Management Operations 1

  • Bookings and Reservations
  • Understanding global time zones and time differences
  • Destination and local holidays and its influence
  • Airline and vendor cancellations policies
  • Travel Insurance management
  • Selecting the right Insurance policy as per travel requirements
  • Health, safety and security management

Module 4: Travel Management Operations 2

  • Consideration factors in booking hotel accommodations
  • Creating hotels and vendor database
  • Managing car rentals and office fleet
  • Understanding payment methods and exchange rates
  • Methods to research and findings aimed towards cost-cutting

Module 5: Finance for Travel Management Administrators

  • Budgeting and working within budgets: Basics
  • Authorization and approvals
  • Monitoring Travel expenditure
  • Managing travellers allowances and expenses
  • Filing expense receipts
  • Claims and Reimbursements
  • Cost control aiming towards legitimate expenses

Module 6: Interpersonal Skills for Travel Administrators

  • Monitoring effectiveness of travel management function
  • Managing external vendors
  • Ensuring service quality
  • Resources and Tools that require a smooth functioning
  • Building strong relations with suppliers, agents, and vendors
  • Establishing connections with Embassies and Authorities
  • Influencing and Negotiation Skills
  • Planning for unexpected crisis

Module 7: Communication Skills for Travel Administrators

  • Efficient Communication Skills
  • Active listening and comprehending skills
  • Questioning to understand
  • Dealing with difficult people
  • Handling Travel emergencies
  • Conflict Resolution
  • Decision-making and problem-solving skills

Module 8: Performance Management and Use of Technology

  • Performance KPI’s of Travel management departments
  • Statistics of organizational Travel Activities
  • SWOT Analysis and cutting costs
  • Maintaining records, documentations, and filings systems
  • Use of organization effective ERP systems
  • Travel Management Information System
  • New technologies and integrated applications

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Connecting Business Through Travel

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Connecting Ideas Through Travel

corporate travel management course online

Connecting People Through Travel

Welcome to ctm. we do business travel, differently., corporate travel management (ctm) is a leader in business travel management services in north america and beyond. we drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you..

When you partner with CTM you’ll enjoy the experience of business travel done differently – a uniquely designed travel program, built for your business’s specific travel needs and objectives, and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team.

So if you’re looking for a tailored travel management solution, delivering customer service excellence, innovative technology and a demonstrable return on investment, you’re in the right place.

Experience the CTM difference

corporate travel management course online

Elevate Your Travel Program With Corporate Travel Management

Is your travel program delivering savings, efficiency, and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviors? Do you have access to the tools you need to control your budget, reduce risk, improve sustainability and maximize employee well-being?

If not, it’s time to elevate your travel program with CTM.

We don’t believe in a one-size fits all approach to travel management. We work in partnership with your team to design a tailored travel program, utilizing proven strategies and leveraging big data, to deliver strategic outcomes which align with your business’s unique objectives and priorities. Find out how CTM’s solutions can transform your business travel program and budget today.

Get More From Your Business Travel Program

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Bigger Savings

For every dollar spent on our travel management services, we’ll return more to you in savings.

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Greater Efficiency

Our expertise, 24/7 support and intuitive technology significantly improves your team's efficiency.

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Award-Winning Service

Access award-winning service and solutions designed for your needs, via your prefered channel.

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Heightened Safety

Drive safety and well-being to your traveling workforce to reduce risk and increase productivity.

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Improved Sustainability

Travel doesn't have to cost the earth. Our tools and solutions support more sustainable travel.

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Better Insights

Unleash the power of reliable, actionable data to drive program performance and accountability.

Take your travel program from average to exceptional

corporate travel management course online

Take Your Travel Budget Further

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How we do it

  • You’ll benefit from CTM’s extensive global buying power and supplier negotiations to experience exceptional deals on flights, accommodation and car rental
  • Your CTM travel platform provides one-stop-shop access to the best corporate negotiated deals, last-minute inventory and dynamic supplier content (NDC-ready), all comparable side-by-side for maximum speed, choice and value
  • CTM’s forecasting technology visualizes the cheapest time to travel in a single search, ensuring you travel at the most affordable time
  • Your strategic Account Manager will design a bespoke travel policy based on your unique travel behaviors and business objectives, and conducts regular travel program analysis and benchmarking to identify ongoing savings opportunities
  • Consolidate your corporate travel, meetings and events spend with CTM for stronger supplier negotiation power and access to great corporate and event travel deals.

Increase Efficiency

Get where you’re going fast.

Leverage CTM’s travel expertise, 24/7 support and intuitive technology to significantly improve your employees’ productivity.

  • We put intuitive  travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable
  • Choose your preferred self-service online booking tool and a mobile app to book all your flights, hotels and car rental in a single transaction
  • Enjoy round-the-clock travel service from CTM’s travel advisors , via a channel of your choice, for friendly, knowledgeable, and relevant travel support wherever and whenever you need it
  • Enjoy access to live consolidated travel reporting across every aspect of your travel program, driving increased visibility, control, and efficiency.

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Maximize Safety

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Boost Travel Confidence & Productivity

Enhance your employee’s safety while traveling for business with our suite of intuitive and integrated risk management tools.

  • Traveler tracking technology enables you to track and communicate with travelers in the event of an emergency, including one-click ‘proof of life’
  • Pre-trip approval workflows enable risk identification and management prior to booking
  • CTM risk alerts send email and SMS notifications to affected travelers based on itinerary location and risk levels
  • CTM Mobile travel app enables travelers to book and manage their travel needs on-the-go for greater independence.

Get Connected.

Contact our team today to discuss your travel program needs., transformative business travel technology.

Travel technology solutions

Global Scale, Local Expertise, Agile Tech

The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

Business travel technology user experience

Built For Simplicity, Consistency, Flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

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Your Feedback Drives Our Roadmap

We put you front and center of our product and service roadmap, ensuring you benefit first from the fastest, most relevant and impactful solutions.

Take a tour of our tech stack

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Testimonial

The service experience provided and standards we expect from CTM have always been critical to our business success... We now have no ‘downtime’ when a consultant is out of the office, as the entire team knows our policy and our travelers’ needs. This always gives us excellent service continuity, which makes my role just that little bit easier.

- Engineering client -

CTM held our hand through the [implementation] process – training on the booking tool was clear and concise, and the entire exercise could not have run more smoothly.

- Food manufacturing client -

Challenger continues to seek the best return on its investments in technology. Partnering with CTM to implement Fare Forecaster was a commonsense decision that met our needs in achieving this goal.

- Challenger -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM’s specialist event management team, ETM . Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

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Government launches new free business management course for small businesses

Government has launched Help to Grow: Management Essentials, a new online training course for small business leaders.

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  • Government has today launched Help to Grow: Management Essentials, a new online training course filled with practical advice and resources for small business leaders.
  • The free short course is an introductory version of the full Help to Grow: Management course to reach even more small businesses
  • Essentials is the latest addition to the Help to Grow toolkit supporting UK small businesses to scale up and grow

Government has today [24/04/2024] launched the new Help to Grow: Management Essentials course, a short online course with practical tips and resources for small business leaders. Based on the 12-week Help to Grow: Management Course, Essentials is suited for leaders of newer or smaller SMEs, or those who are looking to explore the principles of business growth and management before taking the next step and enrolling in the full course.

Small businesses are a vital part of local economies across the UK and supporting them is crucial to delivering on the Prime Minister’s priority to grow the economy. This course will support SME leaders to establish their roots as they look ahead to scale up and grow their business.

Essentials is the latest addition to the extensive package of SME support announced by Government as part of the ‘Help to Grow’ campaign: a one-stop shop for SMEs. The Help to Grow site makes it quicker and easier for business owners to find the resources they need for every step of their growth journey from across government.

Small Business Minister Kevin Hollinrake said:

I’ve met so many business owners who have benefited from Help to Grow: Management, and now with the launch of Help to Grow: Management Essentials even more business people will be able to access the advice and resources they need to scale up and grow. 2024 is the year of the SME and whether it’s through access to finance, support and advice, or removing barriers to growth: we’re helping them go further than ever before.

Help to Grow: Management Essentials is free, with content divided into three easy-to-access modules consisting of short videos and supporting resources covering the essential business concepts required to unlock growth. Business leaders can access the course through the Help to Grow website

Byron Dixon, founder of Micro Fresh said:

These Help to Grow: Management Essentials videos are jam-packed with inspiration and practical tips for small business leaders. I wish I’d had this type of resource available to me when I was scaling my business.

Martin McTague, National Chair of the Federation of Small Businesses, said:

FSB has been making the case for a streamlined, digital taster session version of the Help to Grow Management course, and we’re delighted to see this now delivered. Businesses with fewer than five employees were ineligible for the full Help to Grow course, so this is particularly good news. This will better fit with the busy lives of small business owners who struggled with the initial commitment for 12-week intensive learning. It means many more can now access the benefits of Help to Grow and see the benefits of committing to the longer course as follow-up. Improving the skills of small business owners is in FSB’s DNA, so we’re pleased to see this new option for those wanting to grow their businesses, and the economy.

Michael Hayman, MBE, Chair of the Small Business Charter said:

Designed by the experts at Small Business Charter accredited business schools, the Help to Grow: Management Essentials Course will provide new opportunities for smaller firms to unlock their business potential. Essentials joins the full Help to Grow: Management Course which has already helped thousands of business leaders develop the skills they need to accelerate growth, productivity and innovation. Together they provide a unique opportunity for businesses across the SME community to benefit.

Enterprise Nation Founder and CEO, Emma Jones CBE, said:

As a delivery partner on the Help to Grow: Management course, we see the positive impact this initiative has on small business confidence and productivity every day. One thing that stands out is the value that working one-to-one with a matched mentor can have, bringing the lessons learned on the course alive in a very practical setting. Helping business leaders understand the clear benefits that taking time out of the business to sharpen business knowledge can have - and practical support on how to apply that to their own business cannot be overstated.

In 2024, the year of the SME, Government will continue to support and engage small businesses, reaffirming their role as the engines of our economy and the beating heart of local communities and today’s launch builds on a raft of measures designed to help them meet their full potential. Earlier this year at the first SME focused Business Connect event, the Prime Minister announced £60 million new investment to enable up to 20,000 more apprenticeships, slashing unnecessary regulatory burdens through Brexit freedoms saving around £150 million per year for thousands of small businesses, as well as the launch of the Investing in Women Taskforce to boost private investment in women-led businesses and make the UK the best place in the world to be a female founder.

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Create and add an email signature in Outlook

In Outlook, you can create one or more personalized signatures for your email messages. Your signature can include text, links, pictures, and images (such as your handwritten signature or a logo).

Note:  If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select Classic Outlook  and follow those steps instead.

Create and add an email signature

On the View tab, select   View Settings . 

Select Accounts > Signatures .

Select    New signature , then give it a distinct name.

In the editing box below the new name, type your signature, then format it with the font, color, and styles to get the appearance you want.

Select Save when you're done.

With your new signature selected from the list above the editing box, go to  Select default signatures and choose whether to apply the signature to new messages and to replies and forwards.

Select Save again.

Note:  If you have a Microsoft account, and you use Outlook and Outlook on the web or Outlook on the web for business, you need to create a signature in both products.

Create your signature and choose when Outlook adds a signature to your messages

If you want to watch how it's done, you can go directly to  the video below .

Open a new email message.

Select Signature from the Message menu.

Under Select signature to edit , choose New , and in the New Signature dialog box, type a name for the signature.

Under Edit signature , compose your signature. You can change fonts, font colors, and sizes, as well as text alignment. If you want to create a more robust signature with bullets, tables, or borders, use Word to create and format your signature text, then copy and paste it into the Edit signature box. You can also use a pre-designed template  to create your signature. Download the templates in Word, customize with your personal information, and then copy and paste into the Edit signature box. 

Type a new signature to use in your email

You can add links and images to your email signature, change fonts and colors, and justify the text using the mini formatting bar under Edit signature .

You can also add social media icons and links in your signature or customize one of our pre-designed temlates. For more information, see Create a signature from a template .

To add images to your signature, see Add a logo or image to your signature .

Under Choose default signature , set the following options. 

In the E-mail account drop-down box, choose an email account to associate with the signature. You can have different signatures for each email account.

You can have a signature automatically added to all new messages. Go to in the New messages drop-down box and select one of your signatures. If you don't want to automatically add a signature to new messages, choose (none). This option does not add a signature to any messages you reply to or forward. 

You can select to have your signature automatically appear in reply and forward messages. In the  Replies/forwards drop-down, select one of your signatures. Otherwise, accept the default option of (none). 

Choose OK to save your new signature and return to your message. Outlook doesn't add your new signature to the message you opened in Step 1, even if you chose to apply the signature to all new messages. You'll have to add the signature manually to this one message. All future messages will have the signature added automatically. To add the signature manually, select Signature from the Message menu and then pick the signature you just created.

Add a logo or image to your signature

If you have a company logo or an image to add to your signature, use the following steps.

Open a new message and then select Signature > Signatures .

In the Select signature to edit box, choose the signature you want to add a logo or image to.

Insert an image from your device icon

To resize your image, right-click the image, then choose Picture . Select the Size tab and use the options to resize your image. To keep the image proportions, make sure to keep the Lock aspect ratio checkbox checked.

When you're done, select OK , then select OK again to save the changes to your signature.

Insert a signature manually

If you don't choose to insert a signature for all new messages or replies and forwards, you can still insert a signature manually.

In your email message, on the Message tab, select Signature .

Choose your signature from the fly-out menu that appears. If you have more than one signature, you can select any of the signatures you've created.

See how it's done

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Note:  Outlook on the web is the web version of Outlook for business users with a work or school account.

Automatically add a signature to a message

You can create an email signature that you can add automatically to all outgoing messages or add manually to specific ones.

Select Settings   at the top of the page.

Select Mail >  Compose and reply .

Under Email signature , type your signature and use the available formatting options to change its appearance.

Select the default signature for new messages and replies.

Manually add your signature to a new message

If you've created a signature but didn't choose to automatically add it to all outgoing messages, you can add it later when you write an email message.

In a new message or reply, type your message.

Outlook signature icon

If you created multiple signatures, choose the signature you want to use for your new message or reply.

When your email message is ready, choose Send .

Note:  Outlook.com is the web version of Outlook for users signing in with a personal Microsoft account such as an Outlook.com or Hotmail.com account.

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Create and add an email signature in Outlook for Mac

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  27. Create and add an email signature in Outlook

    Under Choose default signature, set the following options.. In the E-mail account drop-down box, choose an email account to associate with the signature. You can have different signatures for each email account. You can have a signature automatically added to all new messages. Go to in the New messages drop-down box and select one of your signatures. If you don't want to automatically add a ...