entry level travel agent resume

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5 Travel Agent Resume Examples Made for 2024

Travel Agent Resume

• Travel Consultant
• Travel Coordinator
• Travel Manager
• Travel Agent No Experience
• Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

or download as PDF

Why this resume works

• In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

• Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

• How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

• As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

• Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

• Event planner
• Hospitality
• Customer service
• Receptionist
• Real estate agent

Tailor Your Travel Agent Resume to the Job Description

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

• Itinerary Planning
• Zoho Expense
• TravelWorks
• Concur Travel
• FlightAware

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

• ROI improvements show your ability to optimize travel budgets
• Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
• Increased return percentages demonstrate how you keep clients coming back next trip!
• Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

• Reduced customer complaints by 17% through proactive customer engagement and issue resolution
• Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
• Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
• Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
• Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

• Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

• If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
• Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
• The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

• You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
• If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
• Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

Travel Agent Resume Sample

Travel agents are specialists that organize travel and plan all the accommodations. During your work process, you need to make sure that every aspect of the trip is done according to plan. 

You have to fulfill all the expectations of your clients. You must sell as many additional services as you can to receive extra profit. Lastly, you need to convince the travel agency or potential clients that you are qualified. The travel agent resume sample and tips from this article will help you with this.

The US Bureau of Labor Statistics, or BLS, pegs the average travel agent's salary at $43,810 per year and $21.06 per hour.

How to Format a Travel Agent Resume

The travel agent resume format is very simple. Basically, it is just a copy of a standard official resume layout but with some small adjustments. People that will read it should be familiar with this format too. So, the resume sample should be understandable for the common reader if you want to land an interview. 

However, you need to tailor your job application to the job description every time you send your document. There may be some special requirements about the format.

Travel Agent Resume [Sample]

Want to have a clear idea about the standard travel agent resume? Check out this resume sample for travel agent to understand the requirements one needs to follow to be suitable for hire.

Claire Brown

Travel Agent

Personal Info

Resume Summary

Sales-oriented expert with over 4 years of work experience in GRAND TOUR AGENCY as a travel agent. Created more than 500 customer service-oriented tours and trips in 20 different destinations around 3 continents. Provides exceptional service and knows how to sell additional services and how to gain loyal customers.

Travel agent

GRAND TOUR AGENCY

• Organized more than 500 customer service-oriented tours in 20 different destinations around 3 continents
• Arranged three wedding tours. Received good referrals, reviews, and acceptance
• Made 10 complex business trip plans for large groups

Accomplishments

• Excellent sales of additional services such as health insurance, guide services, excursions, luxury services, exclusive club memberships, spa services, events and festivals, and other services to increase bottom-line revenue
• Creation of over 10 new partnerships with hotels, airlines, logistics services, tour guides, and other travel businesses
• Creation of a private membership club for loyal customers 
• Established a scanning system for monitoring the performance of internal suppliers for customer travel

BBA, The University of Chicago

• Took part in the creation of numerous career exhibitions in the uni
• Organized a tour trip for a class to the Washington, DC
• Won 2 intellectual competitions among students

Personal skills:

Proficiency:

Software skills:

We encourage you to explore the following resume examples developed using our

• online resume writing service;
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We’ve developed them for dozens of occupations in all kinds of industries: from customer service to engineering. And we will keep updating the list each week with new resume samples and tips.

Resume Objective & Resume Summary

These sections are slightly similar to each other. They both talk about your job, experiences, and goals. The difference is that the summary tells about what benefits potential employers will receive if they invite you to a personal interview. 

The travel agent resume objective talks about what goals you are trying to achieve with the job. Look at the examples to get a little training and understand the difference between these sections.

Resume Summary [Examples]

WRONG RESUME SAMPLE

“I am the best candidate among all possible job seekers. I have a BBA. I have a portfolio of different successful cases. Open to new opportunities in the job market.”

RIGHT TRAVEL AGENT RESUME SAMPLES

“Sales-oriented expert with over 4 years of work experience in (company name) as a travel agent. Created more than 500 customer service-oriented tours and trips in 20 different destinations around 3 continents. Provides exceptional service and knows how to sell additional services and how to create loyal customers.”

Resume Objective [Examples]

WRONG OBJECTIVE RESUME EXAMPLE

“A responsible worker searching for a new job in the same field due to a quarrel with his ex-bosses. Ready to pass all the tests that life will throw him on the way to success. Believes in training and wants to create a better travel service through trial and error.”

RIGHT TRAVEL AGENT RESUME OBJECTIVE

“A travel agent specialist with 4 years of experience seeking to obtain a position that can allow him to utilize his talents and stimulate career growth. Interested in solving unusual cases and satisfying all possible clients’ wishes.”

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Resume Experience [Examples]

One of the most important segments of the travel agent sample is the experience section. You must put maximum effort to make it look good. You need to show data that can prove you are a true professional. People want to have experienced workers to make the business more successful.

The best way to note your work experience is by putting everything in order with bullet points. Take a look at the sample travel agent experience section to understand the concept. Note that you should write about your key duties too. They can help recruitment managers understand what kind of job you have had.

Entry Level Travel Agent Resume [Experience]

You cannot leave the experience segment empty. The ATS system will reject your paper by automation. The recruiter won’t even consider you if you decide to skip this part. 

A resume for travel agent with no experience should include information such as activities similar to organizing events or tours. Or you can write about a job or occupation in which the very responsibilities required for a given position are present. You should use all your vocabulary to reason to the hiring personnel that you do have some experience.

Entry Level Travel Agent Experience [Sample]

The job description for a resume must include important activities and recent positions.

WRONG TRAVEL AGENT RESUME EXAMPLES

Travel Agent Experience

• Never worked as a travel agent but have organizational experience

Other Experience

• Worked as a bartender for 10 years
• Have experience as a wedding photographer

RIGHT RESUME EXAMPLE

Freelance event manager

• Organized more than 30 events of different types
• Arranged three friends’ weddings. Received good referrals, reviews, and acceptance
• Planned 10 complex trips for friends and family

Travel Agent Resume Education Section

You should use bullet points in your travel agent education section too. It has standard requirements. Put compact but detailed information. Write down your degree and place of study first. Dates and locations are optional. 

Try to emphasize the most outstanding achievements after each point. But note that your travel agent resume should not include a long list with grades. Instead, describe additional activities and courses that are worth mentioning.

Travel Agent Resume Examples [Education]

WRONG TRAVEL AGENT RESUME SAMPLES

• Got respect from classmates and teachers
• Created and participated in extracurricular activities to promote personal growth

RIGHT TRAVEL AGENT REQUIREMENTS FOR THE EDUCATION SECTION

• Took part in the creation of numerous career exhibitions in the university
• Organized a tour trip for a class to Washington, DC

Skills on a Resume for a Travel Agent

Tell only the truth about your skills. You don’t want to get caught in a lie. This could end your journey in this career field. 

Start with the skills necessary for this position. Open the job description and think about what skills are required for this job. Pay attention to travel agent resume samples. Take inspiration from them. Note the most important skills in the form of bullet points. Here is a list of popular travel agent resume skills you can use on your document.

• Communication
• Attention to detail
• Customer service skills
• Networking tactics
• Selling skills
• Persuasion skills
• Administration skills
• Adaptability
• Active listening skills

Travel Agent Resume Examples [Skills]

WRONG TRAVEL AGENT RESUME SAMPLES OF SKILLS

• Office applications

RIGHT PROFESSIONAL TRAVEL AGENT RESUME EXAMPLES OF SKILLS

• Creatively and thoroughly organized five different occupations fairs for university individuals
• Created custom trips based on client’s wishes
• Published 10 unique trip plans by using the proper format of popular office applications

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Additional Information

You should use every opportunity to get the attention of the recruit manager. For example, you can create resume sections in which you describe your achievements. This way, you will increase your chances for a personal interview. But don’t do too many travel agent resume sections. It is important to maintain the standard format and place the entire resume on just one page.

Travel Agent Resume Examples [Other Sections]

WRONG RESUME FOR TRAVEL AGENT JOBS

• Japanese culture
• Won the 2020 Comic-Con Cosplay Contest
• Finished third in Oklahoma County Junior Chess Championship in 2014
• The administrator of the Naruto Universe Reddit segment

RIGHT PROFESSIONAL TRAVEL AGENT RESUME

• Establishment of private membership club for loyal customers
• Implementation of a scan system for monitoring the performance of internal suppliers for customer travel

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Final Words

Resume creation is a holistic and lengthy process. You need to use your entire vocabulary for the recruiter to notice you among other candidates. If you don’t know how to write a travel agent resume correctly, then it will be incredibly difficult for you to find a job. But don’t despair and give up when you get rejected again (take a look at a new sample). Try to contact specialists who can redesign your resume and make it more interesting and attractive in a short time. Custom-written job applications from resume editing service professionals will be a guarantee of success even for novice workers.

More Resume Examples

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• Travel Agent

5 Amazing travel agent Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, travel agent: resume samples & writing guide, nate taylor, employment history.

• Negotiating with suppliers to secure the best rates and services for clients
• Upselling additional travel services and products
• Working with clients to create customized itineraries and travel plans
• Maintaining accurate records of customer information and travel plans
• Answering customer inquiries and providing advice and assistance
• Ensuring customer satisfaction by providing excellent customer service

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• Advising clients on suitable options for travel, such as destinations, activities, and accommodation
• Researching and staying up to date on travel destinations, rules, and regulations
• Participating in industry events and conventions to stay current on trends and developments
• Offering detailed information about local attractions, customs, and points of interest
• Processing payments and issuing travel documents

Professional Summary

Mike franklin.

• Resolving customer complaints in a timely and professional manner
• Developing and maintaining relationships with travel suppliers and partners

Nathan Young

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

travel agent Job Descriptions; Explained

If you're applying for an travel agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

travel agent

• Deal with customer queries and complaints.
• Provide advice about visas or passports.
• Recruit, train and supervise staff.
• Maintain statistical and financial records.
• Sell holidays and insurance.
• Prepare promotional materials and displays. 
• Dealing with customer queries and complaints regarding visa and passport.
• Providing advice about visas or passports.
• Booking flight ticket.
• Scanning ,printing of clients documents.
• Help our clients make travel plans. 
• Inaddition to booking reservations, we assist customers in choosing the flights that they need. 
• Making travel and accommodation reservations. 
• Assisting customers over the phone. 
• Quoting holidays and converting these to bookings. 
• Maximizing sales and customer holiday experience by suggesting upgrades. 
• Offering excellent customer service, dealing withComplaints 
• Arrange international & domestic flights, insurance and accommodation
• Use the Website Travel system to secure holidays & tours.
• Collect and process payments
• Advise clients on travel arrangements, e.g. visas and passports
• Send out tickets and/or vouchers to clients
• Keep clients up to date with any changes with flight and tour availabilities including but not limited to pricing 
• Keep errors to a minimum in order to avoid complaints which often results in refunds or double the work
• Sell and negotiate travel packages.
• Build strong relationships with resorts and hostels. 
• Build long term and positive relationships with new and existing customers.
• Sell travel packages,book hotels and transportation.

travel agent Job Skills

For an travel agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Bookkeeping
• Travel Booking
• Travel Arrangements
• Airfare Research
• Reservation Systems
• GDS Knowledge
• Tour Planning
• Travel Insurance
• Airline Regulations
• Itinerary Planning
• Travel Budgeting
• Customer Service
• Travel Industry Knowledge
• Airline Tariffs
• Cost Analysis
• Negotiation

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your travel agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

• Booking travel arrangements, including flights, hotels, car rentals, and other transportation

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired..

• Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
• Keep job descriptions short but don't just list your jobs.
• Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your travel agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

• Assisting clients with travel-relatd issues, such as lost luggae and flight delats
• Upsellin additional travel services and products
• Workin with clients to create customised itineraries and travel plans.
• Answering custonmer inquirys and providing advice and assitance
• Maintaining acurate records of custoner informaton and travel plans
• Assisting clints with travel-related issues, such as lost luggae and flight delays.
• Assisting clients with travel-related issus, such as lost luggages an flight delays
• Advising clients on suitable optionss for travel, such as destinatios, activities, and accomodation
• Booking travel arrangments, includings flights, hotels, car rentals, and other transportations

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history..

• When explaining gaps in your employment section, start by being honest.
• Elaborate on the gap and show that you never stopped learning.
• Explain and elaborate any gap in your work history by highlighting new skills.

travel agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an travel agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

To Whom It May Concern

As a Travel Agent with a proven track record of success in the field, I am excited to apply for the Chief Travel Agent position at Boeing. I believe that my skills and expertise would make a valuable contribution to your team.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Boeing. I am eager to join a team that shares my values and work towards a common goal.

Thank you for considering my application for the Chief Travel Agent position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

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• Travel Agent Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Travel Agent Resumes:

• Booking and arranging travel, accommodation, and activities: Travel agents are responsible for making all necessary arrangements for their clients' trips. This includes booking flights, hotels, car rentals, and activities such as tours or excursions.
• Advising clients on travel arrangements: Travel agents provide advice to clients on the best travel options based on their needs, preferences, and budget. This includes advising on the best time to travel, visa requirements, health and safety, local customs, and attractions.
• Creating and selling tailored travel packages: Travel agents often create custom travel packages for clients that include various components such as flights, accommodation, and activities. They then sell these packages to clients.
• Managing and resolving any travel issues: If any issues arise during a client's trip, such as flight cancellations or hotel booking problems, the travel agent is responsible for resolving these issues.
• Maintaining client records: Travel agents keep detailed records of all client interactions, including their travel preferences, special needs, and any feedback they provide.
• Building and maintaining relationships with travel suppliers: Travel agents work closely with airlines, hotels, car rental companies, and tour operators. They maintain these relationships to ensure they can provide the best service to their clients.
• Keeping up-to-date with travel trends and destinations: Travel agents need to stay informed about the latest travel trends and popular destinations. This allows them to provide the best advice to their clients.

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Travel Agent Resume Example:

• Successfully increased client satisfaction by 25% through personalized travel recommendations and tailored travel packages, resulting in a 10% increase in repeat bookings.
• Resolved 95% of travel issues within 24 hours, ensuring smooth and hassle-free trips for clients and maintaining a high level of customer satisfaction.
• Developed and maintained strong relationships with key travel suppliers, negotiating exclusive deals and discounts for clients, resulting in a 15% increase in sales revenue.
• Managed a portfolio of high-profile corporate clients, exceeding revenue targets by 20% through effective relationship management and upselling of additional travel services.
• Implemented a new customer relationship management (CRM) system, streamlining client communication and improving efficiency by 30% in the booking and reservation process.
• Conducted regular market research and analysis to identify emerging travel trends and destinations, resulting in the development of new travel packages that generated a 10% increase in sales.
• Successfully organized and executed a group tour for 50 clients, resulting in a 95% customer satisfaction rate and positive feedback on the itinerary and accommodations.
• Utilized social media platforms and online marketing strategies to increase brand visibility and attract new clients, resulting in a 25% increase in website traffic and a 15% growth in client base.
• Implemented a client feedback system, resulting in a 20% improvement in service quality and the implementation of new initiatives to meet client needs and preferences.
• Excellent customer service skills
• Strong interpersonal and communication skills
• Proficiency in using customer relationship management (CRM) systems
• Ability to resolve issues efficiently and effectively
• Strong negotiation skills
• Knowledge of emerging travel trends and destinations
• Ability to manage and exceed revenue targets
• Proficiency in social media marketing and online marketing strategies
• Ability to conduct market research and analysis
• Experience in organizing and executing group tours
• Ability to develop and maintain strong relationships with key travel suppliers
• Ability to implement feedback systems to improve service quality
• Proficiency in creating personalized travel recommendations and packages
• Ability to manage high-profile corporate clients
• Strong sales skills and ability to upsell additional services
• Ability to increase brand visibility and attract new clients
• Experience in improving efficiency in booking and reservation processes
• Ability to work under pressure and meet deadlines
• Strong problem-solving skills
• Excellent attention to detail.

Top Skills & Keywords for Travel Agent Resumes:

Hard skills.

• Destination knowledge and expertise
• Travel booking and reservation systems
• Customer service and communication skills
• Sales and negotiation skills
• Itinerary planning and organization
• Travel regulations and documentation
• Problem-solving and conflict resolution
• Time management and multitasking
• Attention to detail and accuracy
• Foreign language proficiency
• Travel insurance and risk management
• Familiarity with travel industry trends and technology

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Relationship Building
• Attention to Detail and Accuracy
• Problem Solving and Decision Making
• Time Management and Organization
• Adaptability and Flexibility
• Sales and Persuasion Skills
• Cultural Awareness and Sensitivity
• Negotiation and Conflict Resolution
• Multitasking and Prioritization
• Computer and Technology Skills
• Knowledge of Travel Industry and Destinations

Resume Action Verbs for Travel Agents:

• Coordinated
• Communicated
• Collaborated
• Facilitated
• Implemented

Generate Your Resume Summary

Resume FAQs for Travel Agents:

How long should i make my travel agent resume, what is the best way to format a travel agent resume, which keywords are important to highlight in a travel agent resume, how should i write my resume if i have no experience as a travel agent, compare your travel agent resume to a job description:.

• Identify opportunities to further tailor your resume to the Travel Agent job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Travel Agents:

Travel consultant, travel coordinator, hotel sales manager, sales account manager, customer account manager, key account manager, regional sales manager, sales associate.

A Complete Guide to Writing a Travel Agent Resume with Examples

Travel agents organize holidays and business travels for tourists and corporate clients based on their requirements. The work includes air ticketing, visa, travel documents & insurance, domestic transportation, and hotel bookings.

All resume examples in this guide

Example of a Travel Agent Resume

Danny Steve Travel agent [email protected] (265)827-5263

Professional Summary

A dynamic travel agent with over 7 years of experience in the tourism industry maintained 96% client satisfaction while achieving an $800k sales target in 2022 at MyExpedition. Seeking an opportunity to advance my career in the field utilizing 100+ satisfied clientele at findmytour.com.

Aug 2016 to Present MyExpedition Travel agent

• Awarded the top sales performance in the region in 2021, achieving a 120% sales target.
• Achieved a 4.8/5 direct rating on Google with 270+ mentions.
• Established excellent client relationships while exceeding their expectations in travel arrangements.
• Maintain connections with hotels, airlines, cruises, private jets, and leisure facilities that offer the best value for money.
• Assisted clients’ online bookings for end-to-end international travel arrangements from flights, hotels, and leisure.

Bachelor’s degree in travel and tourism University of Wisconsin 2012-2015

High school diploma Stanzon High School 2008-2012

• Event planning
• Logistic coordination
• Travel arrangements
• Flight booking platforms
• Microsoft Office
• Time management
• Negotiation
• Attention to detail

A career in travel & tourism is gratifying, and the contacts you develop are highly transferable wherever you go. This is exactly what your travel agent resume does. The right resume communicates your experience, skills, and potential to the hiring team.

When writing a resume for the travel industry, your specific field experience with an established client portfolio would come in handy.

What if you don’t have one? What if this is your first job in the tourism industry?

In this article, we address how to write a travel agent resume even if you don’t have field experience. Read on!

You’ll learn:

• How to pick the right layout and format for your resume.
• Complete resume examples you could use as a guide.
• How to perfectly write each section of your resume.
• Pro resume tips that get you among the top 5% of candidates.

Also, check out our ready-to-fill resume templates to create a perfect travel agent resume in 10 minutes.

Here are some resumes from similar professionals that you can use for inspiration:

• Hotel receptionist
• Hotel manager
• And more resumes

Travel agents: How much do they make?

According to payscale , the average base salary of a travel agent is $40,000. It could vary from $30,000 to $60,000 based on the candidate's experience.

However, a candidate with a lucrative client portfolio would negotiate higher pay and incentives.

What Makes an Outstanding Travel Agent Resume?

All the hours you spent making your resume would be in vain if you didn’t know the answer.

What makes an outstanding travel agent resume – from the recruiters’ point of view?

The format is simple. You need to keep your resume short, follow the general resume writing standards, and convince them that you’ll be the best person for the job.

Before start writing the resume, we will quickly look at how to choose the right layout, format, and relevant keywords for the travel agent position.

Travel agent resume layout

Writing your layout first makes it easy to find the information for your resume while also helping you understand and optimize the space requirement.

The layout defines the headings and subheadings on the resume.

Here’s the layout we suggest for a travel agent resume:

• Header with your name and contact information.
• Professional summary.
• Work history.
• Additional sections (certificates, languages, and interests).

Travel agent resume format

When you’re writing your experience section – the most critical component of your resume, you’ll realize you have a couple of ways to write it.

The format specifies the sequence in which you'll write your experience section.

These are 3 standard resume formats in use:

• Reverse chronological format : This is the most common resume format in use. Your most recent experience will be listed first in this format.
• Functional (skill-based) format: Start with your key skills, and then list your relevant experience under those skills.
• Hybrid format: This is a combination of both reverse chronological and functional resume formats.

We recommend using a reverse chronological resume format for all travel agent resumes regardless of the level of experience. One reason is that the hiring managers are most interested in your recent work experience. Another reason is that this format is quite common, and the hiring managers are familiar with it.

Relevant keywords for travel agent resumes

Travel and tourism companies receive hundreds of applications for their job openings, making it challenging for both the applicants and the recruitment teams.

Companies nowadays use applicant tracking systems (ATS) to shortlist candidate applications. Only applications that are shortlisted through the system will be checked manually.

If your resume is not capable of passing the ATS, it will never even reach the hiring manager.

The ATS do the shortlisting with a simple code where they check the content on your resume – cross-check with the job description and the other keywords your hiring team feeds into it.

To pass the ATS test, your resume needs to have a decent number of relevant keywords for the job.

The job advertisement is the best place to start keyword research for your resume. If the job application of a particular company is not strong enough, you can find many quality job descriptions on LinkedIn jobs.

We also have a complete guide on using keywords on your resume if you need more information.

Write Your Header to Start Your Travel Agent Resume

In the resume header, you should write your name and contact information.

There’re a couple of possible mistakes a candidate could make in this section which we have highlighted with the following examples:

Travel agent

(275)827-5264

https://www.linkedin.com/justines

Justine Steward

105, Park Street,

Washington DC,

Here’re a few guidelines for writing a perfect resume header:

• Start with the name – write your first and last names.
• Write the job title you’re applying for.
• Write down the best email and mobile number to contact you.
• Do not add your full mailing address.
• If you are active on LinkedIn, put the link to your account.

Write a Professional Summary to Capture the Hiring Manager's Eye

Every time you meet a client to sell a tour package, you’ll have a sales pitch ready, right?

And most importantly, you don’t use the same sales pitch to every client you meet. You tailor it to their requirement.

Your professional summary on your resume is similar to a sales pitch you write to the hiring manager. It should grab their attention in a couple of sentences and convince them to read your resume further. Also, your professional summary should be tailored to the different companies and positions you apply for.

Here’re some examples:

A passionate travel agent with more than 5 years of experience in domestic and international travel arrangements seek to join LeisureWorld to utilize my expertise and connections to grow the company's client accounts. At TravelDeals, managed leisure and business clients to generate $1.3 million last year with a 12% year-on-year growth.

Highly motivated travel agent with experience in the field, working with many clients to plan their travel arrangements around the world, from flight booking to hotel booking and leisure arrangements. Passionate about joining a new company as a travel agent to continue growing my career.

Rather than writing a generic summary, be specific in your statements – use numbers and add specific information about your achievements and accomplishments to arouse interest.

Write an objective summary for entry-level jobs

If you’re applying for your first job as a travel agent, you may consider writing an objective summary. There’s no difference in the structure of the summary. However, the objective summary simply highlights your academic and professional qualifications together with your passion for the industry.

A passionate travel agent with a degree in tourism successfully completed an internship in a startup generating $150k in sales last year with corporate travel arrangements for tech companies. Seek to advance my career at Booking.com in their corporate sector by utilizing my client service and networking experience.

An enthusiastic individual with a degree in tourism and an internship in a travel agency seeks to join a corporate travel agency environment to advance my career. I am confident that my knowledge in the industry would add value to becoming a high-performing travel agent in no time.

Leave a Lasting Impression with a Strong Travel Agent Experience Section

How you write your experience section significantly defines how you communicate your fit to the role, whether you’re an experienced candidate or just starting out.

Experience for an entry-level candidate? Yes, you heard it right.

You can’t just keep this section blank, even if you are just starting out. Remember, even if you have zero experience in travel or tourism, you should write your other experience, internships, or project work and how those skills you developed during your work add value to the new role.

The worst mistake you could make here is to write a list of roles & responsibilities from a travel agent job description. No hiring manager is interested in reading that.

If you want to write an experience section that stands out from the rest of the applicants and helps you negotiate better pay at an interview, focus on writing your key achievements and accomplishments in your previous work.

Refer to the following examples:

Experience section for a senior travel agent

Aug 2016 to Present

DT Consultants

• Provided exceptional customer service.
• Sold tour packages to corporate clients.
• Checked earlier flight availability to booking at the best rates.
• Prepared detailed itineraries reports.
• Sold vacation packages.
• Maintained relationships with rental cars, cruise travel, and air travel companies.
• Managed over 10 corporate client accounts worth $1M annually, providing reliable and faster business travel solutions.
• Awarded the best corporate travel agent in the region, surpassing the annual sales target by 24%.
• Developed and maintained relationships with 5-star hotels, airlines, and private jets to provide a seamless travel experience for clients.
• Handled client complaints and resolved travel issues by negotiating with third-party service providers.

Write about 4 to 6 sentences describing your key achievements in each role. Use numbers to add credibility. Be specific about the results you attained.

If you were in a senior position in the company, demonstrate essential management skills in your experience section, such as the size of the team you led, times you managed stressful situations, and incidents you showcased negotiation skills.

Start each sentence with action verbs such as managed, led, developed, carried out, etc.

Read our complete guide to writing achievements on a resume for more examples.

Experience section for an entry-level travel agent

Aug 2021 to Present

• Booked car rentals.
• Worked on domestic travel arrangements.
• Contacted cruise lines for clients.
• Coordinated transportation.
• Scheduled meetings with clients.
• Designed travel brochures for the company.
• Booked 200+ airline tickets for domestic and international travels in 2021-2022.
• Upsold site inspection tours worth $200k in the last year, earning a $20k annual incentive.
• Provided excellent customer service achieving a customer satisfaction rating of 4.7/5.
• Made hotel reservations for clients based on their budgets and preferences. Communicated with 100+ hotels and resorts to get the best deals for clients.
• Collected payments from clients in different stages and followed up with emails.

Let Your Education Shine in Your travel agent Resume

You will be required to complete a high school diploma as your formal education for travel agent jobs. However, a degree in travel and tourism would be an advantage.

When writing your education section, use a consistent format to state your high school education, bachelor’s, or any other formal education qualification.

Bachelor’s degree in travel & tourism, 2015-2018

University of Wisconsin

GPA 3.5/4.0

• Customer service
• Corporate communication
• Tourism strategy

High school diploma, 2008-20013

Stanzon High School

The Top Skills for Your travel agent Resume

To work as a travel agent, you need to possess a set of specific skills. Some of them are technical skills, while others are soft skills.

Identify the right skills to list on your resume. If you do not have a particular technical skill that you find essential for the job, consider acquiring it. There’re plenty of resources online where you can learn these.

Write about 5 to 7 key skills in this section.

Soft Skills for travel agents

• Written communication skills
• Verbal communication skills
• Decision making
• Leadership skills
• Conflict resolution
• Destination research
• Problem-solving
• Active listening
• Adaptability
• Ability to work under pressure
• Collaboration

Hard Skills for travel agents

• Strategic planning
• Social media
• Travel management system (CRM)
• Ticket booking systems
• Reservations management
• Travel insurance management

Additional Sections for a travel agent Resume

From the beginning, we didn't want to create just another resume. We wanted to make one that is better than 95% of other travel agent resumes – one that you will get 10 times more interviews – one that you can confidently negotiate better pay.

To do that, writing a couple of additional sections that grab the hiring manager's attention is important.

These sections make your resume noticed by the recruiter on the first read.

Here are some examples of additional sections for travel agents:

• Computer skills & certifications
• Extracurricular activities
• Awards & media recognition

Computing skills & Certifications

A travel agent gets to work with many computer systems and software. Having a basic understanding of computer programs and how to learn new software would be a valuable skill. If you have completed any course or program about basic computer skills, you may list it here.

In addition, there are highly targeted skill certifications for travel agents. Some of these are industry specific, while others are mandatory requirements to work as a travel agent in certain jurisdictions. Check what skill certifications are recognized by your employer.

Here are some valuable skill certifications for travel agents:

• Travel and Tourism Professional (TTP)
• Travel Agent Executive (TAE)
• Certified Travel Counselor (CTC)
• Certified Destination Specialist (CDS)

We have seen hiring managers referring to some candidates as “that candidate who speaks French”. No hiring manager mentions a candidate with a degree in travel & tourism because everyone has it.

Your language skills are precious to working as a travel agent as you’ll be working with people who speak different languages.

For certain travel agent positions, proficiency in some languages would be mandatory.

When listing your languages section, state the level of proficiency in each language so the hiring manager gets a clear idea about your skill.

Here is an example:

English Native

French Fluent

Spanish Intermediate

If you’re writing your interests on the resume, make sure those skills set you apart and are relevant to the job.

Do not put any information that doesn’t add value to your profile.

More Tips to Improve Your travel agent Resume

• Don't rely on your instincts – use Grammarly to proofread your resume.
• Mention the courses you have taken and completed. State a possible completion day for those which are not yet completed.
• Your experience in sales – skills in communication and negotiation are key for success as a travel agent. Demonstrate them throughout.
• Use a modern resume template to create the travel agent resume.

Write a Cover Letter that Complements Your Resume

The success of a travel agent application is not all about the resume – there’s one more component to it: the cover letter.

A cover letter is a one-page document that showcases the candidate’s interest in the position. In this, the candidate's key skills, experience, and career objectives should be highlighted.

Also, if there’s a specific reason for you to apply for the organization, that would be a valuable addition to the letter. However, make sure the content is authentic.

Keep your cover letter to about half a page with 3 or 4 short paragraphs. Pages-long cover letters are not a thing in today’s recruiting, and hiring managers don’t have time for it anyway.

Including a cover letter in your application is always safe, even if that is not explicitly mentioned in the job advertisement.

If you’re overwhelmed by the amount of work trying to apply for multiple jobs writing tailored cover letters, try our cover letter builder for a change. You can create stunning cover letters with the same template you used to create your resume within a few minutes.

What does a travel agent do?

Travel agents plan and execute travel arrangements for tourists and corporate clients. Some travel agents provide a complete travel solution, including all related services such as flight booking, hotel booking, car rental, cruise rental, event planning, excursions, budgeting, and consulting. Certain travel agents provide only specific travel services.

How to get my first job as a travel agent?

Travel agents need knowledge of the travel and tourism industry and experience in sales. If you have a high school diploma, you can become a travel agent by gaining experience in the field. A bachelor’s degree in a related field would be an advantage for your career.

Further, there’re highly demanding skill certifications that could give you a head start.

Even if you do not have travel & tourism industry experience, your experience in sales or hospitality could also be used to convince a hiring manager. When applying for a travel agent job, you should prepare an impressive resume and a cover letter tailored to the job you're applying for.

Create your resume with the best templates

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Travel Agent Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
• Providing our clients with the best travel package deals
• Assist clients with reservations, transfers and changes
• Monitor travel policy compliance and provide strategies to increase compliance
• Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
• Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
• Maintain knowledge of evolving travel industry
• Perform additional job-related duties as assigned by management
• Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
• Advises clients on a variety of package tours including cruises and makes necessary arrangements
• Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
• Greet and provide Legendary Service to everyone who calls or visits the office
• Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
• Provide daily administrative support to high producing travel agent
• Work professionally and independently in providing travel services by e-mail and phone
• Manage workflow and processes in accordance with SLA
• A team player with a high level of flexibility
• Offer best travel options in terms of pricing and routing
• Maintain a high level of customer service by ‘Going the Extra Mile'
• Excellent knowledge of the French, German and/or Dutch language
• Apply all BCD Travel processes
• Functional knowledge of travel industry standards and reservation agent functions
• Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
• Ability to provide consistent customer service and resolve complex travel related problems
• Good customer service and communication skills
• Good typing skills with a working knowledge of office equipment/PC software
• Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
• Functional knowledge of Gates AMC/Patriot Express booking procedures
• We believe you have customer service/sales background and enjoy consulting with clients and partners on all levels, while creating and bringing together win-win solutions

10 Travel Agent resume templates

Read our complete resume writing guides

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• Minimum six months’ experience within the past two years working in a performance-driven role with specific sales metrics/goals
• Minimum six months’ experience in a role requiring the ability to work well with people, overcome objections, and/or upsell/cross-sell products or services
• Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
• Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
• High school diploma or equivalent degree
• Minimum six months’ experience in the travel agent industry
• Prior experience working from home
• Past virtual training experience, which required the completion of self-paced modules
• Associate’s or bachelor’s degree
• A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
• Vacation planning experience a plus
• Dedicated landline (cellular phones, or VoIP phones are not permitted)
• High-speed wired internet connection (wireless is not permitted)
• Home office free from background noise and distractions
• Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer

Travel Agent Resume Examples & Samples

• Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements
• Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre)
• Provide knowledge and expertise on multi-country routings for best fares and preferred carrier usage
• Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
• Ensure optimum customer service while coordinating group travel
• Research and resolve routing inquiries
• Benchmark, analyze, monitor, and report on travel expenditures and compliance
• Maintain and administer Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
• Minimum of 5 + years Corporate Travel industry experience required
• Minimum of 5+ years International expertise experience highly preferred
• Sabre GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• Display highest level of integrity when dealing with internal customers
• Detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines
• Proactively bring new ideas and improved processes to the event stakeholders and team for consideration
• Requires a strong team player who works collaboratively with cross-functional teams throughout the company

Group Sales Travel Agent Resume Examples & Samples

• Provide our group clients with the best airfare rates
• Offer prompt, accurate and courteous service to group clients
• Assist group clients with reservations, transfers and changes
• Respond to group client questions, concerns and billing inquiries with the highest degree of professionalism
• Secure new group client sales and retention through exceptional customer care
• Advanced GDS experience (SABRE and/or Amadeus)
• Savvy Internet research skills for travel related purposes
• Familiarized understanding of air, hotel, cruise, trains, ground transportation contracts
• Basic ticketing knowledge
• Manage a continuously evolving sets of priorities when everything (really-everything!) is important. You can’t get overwhelmed or sidetracked easily

Business Travel Agent Resume Examples & Samples

• Handle all travel requirements for a wide variety of business travel clients
• Offer the best and most cost effective options
• Deal with cancellations, amendments and schedule changes
• Deliver excellent customer service with every client transaction
• Resolve or escalate customer complaints and general queries

Travel Agent Commissions Analyst Resume Examples & Samples

• Manage booking and payment data
• Prepare reconciliation files for agencies
• Prepare payment files
• Develop and process reports that will identify Travel Agent Commission hotel and agency outliers
• Process inquiries from agencies via email and phone
• Regular attendance is expected based on schedule and business needs
• Participation in employee events, onsite meetings, hotel visits and industry as needed
• Demonstrate a commitment to Hyatt core values
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
• Regular attendance is expected based on schedule and business needs. The schedule for this position requires availability, but is not limited to, Monday-Friday 7:00 AM- 7:00 PM, weekends as scheduled
• Work well with others at a variety of levels within the organization
• Maintain a work environment that is comfortable, user-friendly, and organized
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all associates and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Ability to work well with others
• Ability to collaborate with cross-functional teams and across all levels of the organization
• Must be able to work inclusively, but also be able to work independently and without excessive supervision
• Strong oral and written communication skills
• Ability to maintain confidential employee information
• High School diploma or GED required
• 5 years of experience as a travel agent or coordinator in a corporate environment required
• Skill using American Airlines Sabre System required
• Occasional travel required
• High School diploma or equivalent travel school degree preferred
• 1-3 years of travel reservations experience in a call center, travel agency or an equivalent travel industry environment
• Functional knowledge of CRS entries in a minimum of one CRS system
• Working experience of front and back office automation systems
• Exhibits a mature work ethic
• Be able to work in a timely manner, critically think and work in a team environment is essential
• 1 or more years of previous travel agent or travel industry work experience
• Ability to work flexible hours including nights, weekends, and holidays
• Computer proficiency, including Microsoft Office Suite
• Fluency in Japanese (speak, read, write)
• Basic English language skills (speak, read, write)
• Bilingual fluency in Korean (reading, speaking, writing)
• Experience in SABRE or similar GDS software
• Call center experience

Senior Travel Agent Resume Examples & Samples

• Travel Counselor Experience of 3 years
• Strong Sabre knowledge required
• Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
• Strong working knowledge and understanding of international pricing rules and procedures
• Knowledge of ticketing procedures
• Government travel reservation experience a plus
• Ability to meet and maintain required performance standards
• Excellent customer service skill required
• General knowledge of MS office
• General Knowledge of MS Excel (Advance Level)
• Basic accounting knowledge
• Ability to work in a 24/7 environment to include nights, weekends and holidays
• Must be willing to submit to a government background security clearance
• US Citizenship required

Sb-travel Agent Resume Examples & Samples

• High school diploma or GED
• Previous sales and/or customer service experience required
• Proficiency using Microsoft Windows-based programs required
• Previous experience using CORIS, APOLLO, SMS and/or RTP preferred
• Adhere to all safety policies
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
• Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems. Perform outbound guest and reservation follow up via phone and email on a daily basis
• Demonstrate excellent listening skills, patience, empathy, integrity and a passion for accuracy
• Effectively drive each call to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
• Consistently maintain productivity between calls performing guest and reservation follow-up via phone and email that conforms to standards of quality and accuracy
• Perform to and exceed qualitative and quantitative performance goals and standards
• Demonstrate ability and desire to work a flexible schedule including evenings, weekends and holidays
• Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Travel Agent Sales Consultant Resume Examples & Samples

• Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans
• Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process
• Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation
• Offer custom Air travel arrangements for high-end customers, including hotels and air travel
• Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed
• Maintain individual sales and service quality goals
• Process itinerary changes, payments and requests for brochures as needed
• Sales, call center environment (1 year minimum) /li>
• Contact center experience within the Travel Industry preferred
• A general knowledge of world geography
• Proven ability to multi-task and work well in a fast paced environment
• Ability to retain and organize large amounts of information
• Strong PC skills
• Availability to work variable shifts, including weekends (pre-scheduled)
• Previous sales and/or customer service experience
• Proficiency using Microsoft Windows-based programs
• Previous experience using Inntopia, APOLLO, SMS and/or RTP preferred
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems
• Perform outbound guest and reservation follow up via phone and email on a daily basis

Company Travel Agent Resume Examples & Samples

• Answers phone calls in regards to air issues, responds to e-mails and voicemails, and relays messages accurately and promptly
• Amends major schedule changes, performs ticketing activities (issuance, refunds, exchanges, etc)
• Tracks and fixes incomplete Passenger Name Records (PNR) due to lack of TSA data and missing airfares
• Realigns pricing within PNR to have records re-priced so that we can collect additional money outside final payment
• Certify all air tickets are issued for those passengers taking a flight by updating the ticket match exception report, assigns ancillary services to guests when requested
• Processes guest entertainment, crew executive travel, VIP requests and provides down line communication to port agents, hotels and ground transportation
• Research air schedules booked for crew that are not within budget
• Processes last minute crew changes in regards to air accommodations
• Provides next port protection coverage (flight re-accommodation) to accommodate passengers when in need
• Communicates effectively with customers, coworkers and management to reduce communication-related work errors. Consistently delivers on commitments to external and internal customers to drive customer satisfaction
• Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
• Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
• Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems

Senior Retail Travel Agent Resume Examples & Samples

• At least 5 years’ experience as a retail travel agent
• Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred
• A competitive salary, depending on experience
• Individual Commission Incentive Plan
• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings

Lead On-site Corporate Travel Agent Resume Examples & Samples

• Ability to foster effective teamwork
• Maintains a favorable company image when interfacing with outside sources
• Demonstrates adaptability and flexibility
• Exhibits good problem solving skills
• Embraces diversity of people who have different backgrounds
• Ability to motivate, coach, and develop staff
• Demonstrates personal and organizational integrity
• Good follow-through on goals, plans, and projects
• Professional manner and telephone skills
• Good written and oral communications skills
• High school degree or equivalent
• Minimum of four (4) years of corporate travel agency experience in past 6 years
• Proficiency in a specified GDS system
• Knowledge of Internet search processes
• Knowledge of word processing, spreadsheets, and email software

Leisure Travel Agent Resume Examples & Samples

• Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected
• Meet or exceed established sales quota
• Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy
• Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system
• Comply with all ARC regulations and Club Alliance policies and procedures in the collection and handling of assets
• Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail experience or travel sales
• A very competitive salary, depending on experience
• Monthly bonus potential
• A all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan where we match up to 7%, with a 2 year vesting schedule
• A free AAA Membership, 90 days after employment
• An opportunity to work in a family-like, fun work environment!

Retail Travel Agent Resume Examples & Samples

• High School diploma or equivalent (a graduate of an accredited travel school preferred)
• A competitive base rate, depending on experience
• Monthly individual incentive opportunity
• A 401(k) plan with a company match up to 7%
• Paid Time Off, and a free AAA Membership

International Travel Agent Resume Examples & Samples

• Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Responds to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate
• Moves market share for AAA CTS preferred suppliers
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Knowledge of domestic/international faring and commission structures
• Minimum of four (4) + year’s active Travel Consultant experience in the past 6 years
• Thorough knowledge of the travel industry, fares and international markets
• Proficiency on specified GDS
• Knowledge of domestic and international faring and ticketing procedures
• Ability to work nights and weekends when needed

Travel Agent Trainee Resume Examples & Samples

• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotel and travel insurance
• Plans domestic and foreign itineraries for clients’ travel
• Sells domestic and foreign travelers checks
• Takes passport photos and issues International Driving Permits
• Collects and disburses payments for travel arrangements as required
• Balances and prepares daily deposits as necessary
• Processes requests for travel literature and brochures
• Operates automated reservation and ticket system
• Pursues opportunities to generate additional sales, including memberships
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences—please describe in cover letter or resume
• Strong PC & Internet skills;Experience with an automated reservation system such as Apollo preferred
• Excellent communication skills,both written and verbal
• Sales-oriented,self-starter
• Achieve sales goals by promoting, selling, and securing reservations for domestic and international leisure travel services including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Process requests for travel literature and brochures
• Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions
• Maintain travel documents, invoices, and client files in accordance with AAA standards
• 1+ year of Travel Agent experience or we may consider a trainee with previous travel industry experience, such as airline customer service OR extensive personal travel and planning experiences and strong sales skills
• If no travel related experience, candidates must have previous sales experience
• Sales and goal oriented, tenacious self-starter
• Strong PC & internetskills
• Excellent interpersonal communicationskills, both written and verbal
• Travel school or minimum of one year Travel Agent work experience
• Experience with an automated reservation system. Apollo experience preferred
• Sales oriented self-starter
• Excellent communication skills, both written and verbal
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail, ship, package tours, car rentals, hotels, resorts, and travel insurance
• Plans domestic and foreign itineraries for clients' travel
• Processes requests for travel literature brochures
• Provides guidance to other Travel Agents
• Operates the automated reservation and ticket system; Apollo
• Pursues additional opportunities for sales, including membership sales
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, car rentals, and hotel bookings
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
• Strong PC Internet skills;Experience with an automated reservation system such as Apollo preferred
• Ability to work between posted business hours including occasional Saturdays
• 1+ year of Travel Agent experience OR we may consider a trainee with great sales skills and previous travel industry experience, such as airline or extensive planning and travel personal experience
• Strong PC & internet skills
• Sales expertise,goal oriented, tenacious, self-starter
• Outstanding interpersonal skills
• Active Listening –Listening to, interpreting, understanding, and processing verbal information; probing to ensure all key information is obtained from member
• Communication and Telephone Skills –Using proper telephone etiquette and speaking in a clear, understandable manner; tactfully controlling interactions in order to efficiently obtain and give necessary information; clearly explaining itineraries, costs, and other travel related information; preparing written communications and documents
• Decision Making and Problem Solving –Analyzing information, identifying alternatives, and making sound, logical decisions; deviating from standard procedures when appropriate for delivering excellent member service
• Teamwork and Cooperation –Helping out others on the team and being a good team player; building smooth, cooperative working relationships
• Dealing with High Volume –Dealing effectively with high volume and time pressure; displaying a positive, caring attitude with each new member
• Flexibility and Adaptability –Adapting to change and being flexible in adjusting approach to meet the needs in different situations; rotating among job functions as needed
• Using Travel Reference Materials –Displaying extensive knowledge of the travel industry, and knowing how to quickly locate and use reference materials
• Computer and Technology Skills –Using the computer to enter accurate and complete trip information; carrying on conversation with member and entering data simultaneously
• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Successfully complete the company provided training
• Source, develop leads, prospect and continually network
• Possess a competitive sales drive to meet and exceed monthly goals
• Be an effective communicator both orally and in writing
• Have computer experience, be comfortable with evolving technology and good organizational skills
• Provide excellent customer service and maintain member retention
• Be self-motivated and fully committed to building a profitable travel business
• High School Diploma or equivalent. Graduate of accredited travel school preferred
• 2 to 5 years of experience as retail travel agent
• Previous experience as a AAA Travel Counselor or at least one year of retail experience or travel sales
• A competitive salary of $13.50 to $18.75/hour, depending on experience
• Position is eligible for an Individual Incentive Plan based upon sales success
• Comprehensive benefit package includes over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts--to highlight a few of the offerings
• 40 hour work week flexible schedule. Weekend availability required. Store Hours: 7A-7P Mon-Fri, 8A-5P Sat, Sun 10A-4P
• Learn and develop skills to sell foreign and domestic travel related products and services
• Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information
• Develop product knowledge to support the organization’s Preferred Supplier program, and achieve Club established sales, and cross sell goals
• Issue international driving permits and passport photos
• Identify cross-sell opportunities based on members’ product needs and service requests
• Perform duties and responsibilities as assigned or required
• High School diploma or G.E.D. required
• 2 years of sales environment experience with measurable results or 1+ years of travel sales
• Advanced verbal and written communication skills required
• General typing, Windows, Outlook, and Word skills required
• Must complete certificates as required for Agents and Computer Based Training courses as needed
• Provides accurate and timely travel planning assistance, including making reservations for travel, hotels, transportation, and obtaining/presenting required travel documents
• Understands and anticipates client needs and travel preferences
• Determines costs of travel and accommodations
• Maintains current information on schedules and notifies customers of any travel alerts
• Prepares passenger travel information such as tickets, itinerary, lodging confirmation, etc
• Prepares claim forms for refunds and adjustments
• Responds quickly and proactively to client requests and resolves any questions or issues
• Ensures client account information is current
• Interacts with and keeps travel team notified of client account information
• Provides input regarding the development and maintenance of office systems and processes
• Performs other related duties, as required
• Education equivalent to a High School diploma and five years of travel agent experience
• In depth knowledge of the travel industry, regulations and policies
• Excellent customer service, organizational, and coordination skills
• Excellent written/verbal communication and interpersonal skills
• Ability to work independently and as part of a team and meet deadlines in a timely manner
• Ability to multitask in a fast-paced environment
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
• Proficient with travel technologies with the ability to evaluate different technology solutions
• Ability to communicate effectively with all levels of management to include executives
• Experience with re-routing and exchange processes
• Knowledge of GDS travel software including Worldspan, Apollo and Concur strongly preferred
• Knowledge of ARC procedures
• Monthly Individual Incentive Pay Plan
• An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
• Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership
• Meet and surpass sales goals by proactively promoting, selling, and securing reservations for travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Plan travel itineraries
• Operate automated reservation and ticket system; use preferred vendor websites and other supporting web based systems and functions
• 1+ year of Travel Agent work experience ORprevious travel industry experience, such as airline customer service employment, OR extensive personal travel experiences OR successful sales track record with eagerness to learn new career
• Above average knowledge of U.S. and international geography
• Answer and direct calls for travel agent
• Prepare daily deposits
• Performs other clerical duties as required or as assigned
• Must have strong desire to become travel agent within one year of hire
• Excellent interpersonal, communication, and customer service skills
• Ability to operate office equipment and perform basic accounting duties
• Successful completion of background and drug screenings

Related Job Titles

Travel Agent Resume Sample

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Work Experience

• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Take reservations over the phone and in person utilizing the SABRE travel reservation system
• Offer comparative pricing packages based on customers’ needs and desires
• Ensure accuracy of all travel documents and invoices
• Collect payments and reconcile to amounts due on invoice documents
• Check on pending reservations, making sure to follow-up with customers/travel agencies in complying with ticket payment deadlines
• Highly proficient English oral and written communication
• Additionally highly proficient knowledge of theFrench language
• Good knowledge of Amadeus
• Stress resistant; keep balance between quantity and quality
• Experience with Amadeus or Sabre
• Creative thinking, able to think ‘out of the box'
• Self-motivated with the ability to prioritize
• Position requires approximately two weeks of 40 hour/week paid training (8:30-5 M-F)
• This is an hourly non-exempt position and is subject to overtime pay
• Position requires approx. two weeks of 40 hour/week paid training (8:30-5 M-F)
• This is an non-exempt hourly paid position subject to overtime pay
• Sales commission and the opportunity to earn airline tickets
• Communicate effectively (verbally and written) with travel suppliers, port agents, crew members, employees, other departments, and management
• Knowledge of all aspects of the Sabre airline reservations system such as creation of an air booking, ticketing, exchanges, pricing, routing and queue processing
• Securing new client sales and retention through exceptional customer service

Professional Skills

• Experience booking corporate travel including proficient SABRE knowledge and skills
• Excellent problem-solving skills, as well as initiative, resourcefulness and creativity
• Demonstrated ability to use appropriate judgement and problem-solving skills to resolve issues/conflicts with travel arrangements/plans
• Excellent MS Word, Excel, and Outlook skills
• Excellent customer service skills with ability to maintain a professional demeanor at all times
• Strong verbal & written communication, organizational, and interpersonal skills
• Outstanding interpersonal skills,effective communication with clients

How to write Travel Agent Resume

Travel Agent role is responsible for travel, customer, planning, training, transportation, interpersonal, airline, computer, international, english. To write great resume for travel agent job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Travel Agent Resume

The section contact information is important in your travel agent resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Travel Agent Resume

The section work experience is an essential part of your travel agent resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous travel agent responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel agent position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Travel Agent resume experience can include:

• Effectively drive each interaction to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
• Prior inbound call center customer service/sales experience
• Learn and develop skills to sell foreign and domestic travel related products
• Resolving any client issues in a timely and effective manner
• Maintains and promotes excellent client relations by identifying and promptly responding to all questions relating to the business
• Previous experience being commission focused, meeting and exceeding sales targets

Education on a Travel Agent Resume

Make sure to make education a priority on your travel agent resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel agent experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Travel Agent Resume

When listing skills on your travel agent resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical travel agent skills:

• Good communication and networking skills, both face to face and electronically
• Two years of proven successful sales experience or leisure travel agency experience within a production goal oriented environment
• Strong ability to handle technology effectively
• Able to work effectively and multitask in a dynamic, constantly changing environment
• Experience in contact center sales, and excellent customer service
• Industry knowledge and reservation skills in order to create domestic and single destination international reservations

List of Typical Experience For a Travel Agent Resume

Experience for travel agent trainee resume.

• Strong working knowledge and understanding of complex international pricing rules and procedures
• Previous experience using Inntopia, SMS and/or RTP helpful
• A competitive salary of $14.25 to $17.00/hour, depending on experience
• A competitive salary of $13.50 to $17.00/hour, depending on experience
• A competitive salary of $11.50 to $13.75/hour, depending on experience
• GDS experience (SABRE and/or Amadeus)
• Group agent experience

Experience For Business Travel Agent Resume

• Previous experience in the Travel industry is required
• Willing and able to work a flexible schedule and serve as on-call Agent as needed
• Receiving payments and maintain financial documents
• Coordinating company travel needs within the guidelines of the travel and entertainment policy
• Does not have sole responsibility for hiring, terminations, writing and delivering performance evaluations
• Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business
• Works in coordination with supervisor/client to manage the daily operations of assigned employee(s), assuring overall quality, productivity, and policy / contract adherence. Supports employee(s) by answering questions and assisting where needed
• Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems

Experience For Travel Agent Commissions Analyst Resume

• Ensure reporting compliance with Airline Reporting Corporation requirements
• We are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits
• Comprehensive benefit package including over 3 weeks of Paid Time Off accrued during the first year
• Assists employees in resolving customer inquiries/problems at the time of initial contact. Provides transfer where inquiry requires higher level of expertise
• Performs, or assists in, the orientation and training of employees
• Assures the maintenance of documentation, including but not limited to client profiles / information and office processes

Experience For Sb-travel Agent Resume

• Serve as on-call agent during select weekends
• Assembles, balances, and prepares customer payments (including cash, checks and credit card charges) for deposit on a daily basis
• Performs inquiries and entries through Apollo airline system pertaining to documents, flights, schedule changes, seat assignments, final payments, etc
• Maintains accurate filing system of itineraries, invoices, billings, hotel confirmations and other office paperwork
• Prepares and assembles airline tickets for mailing
• Pursues opportunities to generate additional sales, including membership sales
• Maintain a high level of customer service by 'Going the Extra Mile'
• Creative thinking, able to think 'out of the box'

Experience For Senior Travel Agent Resume

• Make or support in making travel arrangements for employees mainly on flights, hotels and transportation
• Participate in making local contracts with hotels, airlines and rental cars
• Assist employees in making travel/ insurance settlements
• Maneuver through our booking application systems. Sabre, provides Liberty Travel with a single source for all elements of the reservation and guest information
• Take direction and coaching; at Flight Centre Travel group we believe in daily, weekly, and monthly sessions with your leaders to help with performance

Experience For Lead On-site Corporate Travel Agent Resume

• Able to work a flexible 5-day work schedule (including some evenings and weekends)
• Plan and book travel (lodging, activities, transportation and travel insurance) arrangements for clients from all over the world
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and transportation
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation
• Utilize airline reservation system and Web-based booking methods to coordinate travel arrangements
• Maintain compliance with applicable SOPs (Standard Operating Procedures) and policies; and
• Promotes, sells, arranges and secures reservations for a variety of group services including travel by air, bus, rail and boat, and travel insurance
• Advises group leaders on a variety of package tours including cruises and makes necessary arrangements

Experience For Travel Agent Sales Consultant Resume

• Pursues opportunities to generate additional group tour sales, including membership sales
• Completes specified reporting
• Achieve hotel savings where applicable, and maintain an accurate hotel savings log for SLA reporting
• Build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needs
• Performs the day-to-day responsibilities of assigned position
• Maintains, troubleshoots, and manages corrective action for automated office systems
• Plans domestic and foreign itineraries for clients’ travel

Experience For Virtual Sales Travel Agent Resume

• Comprehensive health care - medical, dental and vision
• 401(k) Retirement Savings program with a generous company match
• Paid holidays, vacations and sick days
• Pursues opportunities to generate additional sales
• Located at the Pine Grove Center in Steamboat Springs, Co
• Identify cross-sell opportunities based on members’ product needs and service requests
• Arrange all aspects of travel for Talent and other VIPs, as well as WWE staff and freelancers
• Handle changes to travel itineraries as needed (flights, cars, etc.)

Experience For Leisure Travel Agent Resume

• Coordinate hotel room lists for TV/special events
• Follow and help enforce WWE travel policy guidelines
• Self-motivated and proactive team player with calm demeanor
• Answers telephones, screens calls and directs caller to the appropriate Agent for service
• Maintains supply, organizes and updates travel brochures and reference materials

Experience For Company Travel Agent Resume

• Enter data on automated computer system with speed and accuracy
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotels, resorts, package tours, cruises, and travel insurance
• Possess superior communication skills; verbal and written
• Demonstrate initiative to maximize functionality of the Live Engage chat platform to increase sales and guest service
• Travel experience, as well as knowledge of domestic and international travel trends

List of Typical Skills For a Travel Agent Resume

Skills for travel agent trainee resume.

• Previous experience as a AAA Travel Counselor or at least one year of retail experience and travel sales
• No prior travel industry experience necessary
• Work as part of a team and to communicate effectively with others
• Strong GDS experience (Sabre or Galileo)
• At least one year of sales experience selling retail products or leisure travel agency experience

Skills For Business Travel Agent Resume

• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of travel agent experience
• 6 months to 2 years' sales and customer service experience in travel sales, or the equivalent of travel-related experiences
• Previous experience as a AAA Travel Counselor or at least two years of retail experience or travel sales
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail sales experience and/or travel sales
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail sales experience and travel sales
• Experience in building, maintaining, and managing client relationships
• A competitive starting salary of $12.75/hour, depending on experience

Skills For Travel Agent Commissions Analyst Resume

• Build loyalty by enhancing our clients’ overall travel experience while meeting every travel management service requirement and expectation
• Prioritize networking and building your customer database to meet and exceed profit, sales, and targets at the individual and team level
• Experience with group reservations and ticketing
• A competitive salary of $15.00 to $18.00, depending on experience
• A competitive salary of $15.50 - $17.50/hour, depending on experience
• A competitive salary of $16.50 - $17.25/hour, depending on experience
• A Competitive Salary of $12.25 to $13.50 depending on experience
• Operate applicable automated airline reservation and ticketing system. Satisfactorily handle refunds and complaints

Skills For Sb-travel Agent Resume

• Participate in travel related webinars, training sessions, and in-destination experiences
• Demonstrate desire to work a flexible schedule including evenings, weekends and holidays
• Advantageous to have experience working with airline reservation systems (e.g., Sabre Reservation System)
• Travel related experience required
• A competitive salary of $13.50 to $15.50/hour, depending on experience

Skills For Senior Travel Agent Resume

• A competitive salary of $15/hour, depending on experience
• A competitive salary of $15/hour, depending on experience, along with an incentive plan
• Experience in GDS(Sabre and/or Amadeus) is highly desired
• A competitive salary of $12.75 to $15.25/hour, depending on experience
• Three to five years travel agent experience
• Experience as a retail travel agent
• Travel industry experience in a similar position or in a customer service center

Skills For Lead On-site Corporate Travel Agent Resume

• A competitive salary of $14.00 to $16.00/hour, based on experience, along with a commission plan
• Six months customer service or sales experience
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months in a travel sales role
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of travel sales
• A competitive salary of $15.75 to 19.00/hour, depending on experience

Skills For Travel Agent Sales Consultant Resume

• Previous experience as an AAA Travel Counselor or at least 2 years of travel sales
• Experience as a retail travel agent. Geography and International destination knowledge
• Work under pressure and maintain excellent accuracy and attention to detail
• A competitive salary of $13.50 to $16.00/hour, depending on experience
• Excellent Medical Benefits, choice of HMO, PPO or Kaiser
• Develop and maintain an excellent rapport with BCD's UK & Ireland travel consultants
• Filing, testing and auditing public and private airline contracts (after training)

Skills For Virtual Sales Travel Agent Resume

• Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate
• Selling the full range of travel products and acting as a product helpdesk for agents and affiliates
• Selling cruise products and acting as a product helpdesk for agents and affiliates
• Creating and monitoring cruise group space
• Understanding and anticipating client needs and travel preferences
• Working with an extremely productive and expanding worldwide brand
• Ensuring a fast and efficient telephone answering service

Skills For Leisure Travel Agent Resume

• Working knowledge of various technology platforms, booking concepts, Microsoft Office tools, email and the like
• Handling amendments, cancellations and schedule changes
• Delivering great customer service each and every time
• Providing unparalleled destination product knowledge
• Providing unparalleled cruise product knowledge

Skills For Company Travel Agent Resume

• Responding quickly and proactively to client requests
• Ensuring accurate and timely presentation of clients’ travel documentation
• Sharing information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
• Contributing to the development and maintenance of office systems and processes associated with accounts
• Resolving client complaints

List of Typical Responsibilities For a Travel Agent Resume

Responsibilities for travel agent trainee resume.

• Operates applicable automated airline reservation and ticketing system
• No travel industry experience required – Full training provided (for 2 weeks in Montvale, NJ)
• Strong ability to be flexible, change gears quickly and adapt to different people, style and projects
• Show a strong sense of responsibility and the desire to get things done properly
• Develop effective solutions for employee travel needs and concerns; and
• Shares knowledge and expertise from personal experiences and/or education study trips
• Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

Responsibilities For Business Travel Agent Resume

• Experience with Amadeus
• Prioritize and gain overview
• Matching 401K up to $2000 per year
• Amazing company culture
• Successfully meet or exceed goals and sales targets by soliciting new business and building and retaining existing business

Responsibilities For Travel Agent Commissions Analyst Resume

• Manage an approval log and serve as a liaison between attendees, client meeting owner/stakeholder and meeting planner policy deviation requests
• Maintain working knowledge of all office and region specific travel promotions in order to assist all clients when receiving overflow calls
• Sit and input data into the computer while listening/talking to the client for extended periods
• Analyse and interpret airline contracts and tariffs acting as an SME (after training)
• Familiarity with multiple GDS systems, and working with scripts helpful. Training available
• Comply with all Airline Reporting Corporation (ARC) regulations and Mid-Atlantic policies and procedures in the collection and handling of assets

Responsibilities For Sb-travel Agent Resume

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Develops long standing relationships with our members and builds referral and repeat business
• Maintain a working knowledge of Internet travel offerings and utilize all Internet communication tools book travel
• Work 10-months out of the year, with two consecutive and/or separate months off depending on schedule availability
• Capable of handling fast paced, multi-project assignments

Responsibilities For Senior Travel Agent Resume

• 4-6 weeks of paid training /li>
• Discounted theater, theme parks and movie tickets, cellular rates, gym memberships, paid parking, etc
• Comply with all ARC regulations and Mid-Atlantic policies and procedures in the collection and handling of assets
• To provide an efficient, courteous and responsive fares and ticketing service to our clients
• Ensure Management Information Statistics are accurately entered according to procedure
• Ideal environment to service existing and new clients. Appointment Only

Responsibilities For Lead On-site Corporate Travel Agent Resume

• Call Center environment – sitting at desk and on phone is required as part of work
• Seasonal, 6-8 month position, eight-hour shifts. Starting in late October
• Daily work with repeat clients and newly referred clients booking leisure or group travel
• A representative, inspiring personality
• Award winning company-culture
• Unlimited earning potential!
• Collects and disburses payments for travel arrangements and balances and prepares daily deposits as necessary
• The availability to work within the posted hours
• The availability to work within the posted office hours

Responsibilities For Travel Agent Sales Consultant Resume

• Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus,rail or ship, package tours, car rentals, hotel, and travel insurance
• Knowledge of an additional language such as Dutch, German, French or Spanish
• Respond to online chat inquires, email requests and telephone calls to sell flights, lodging, activities and ground transportation using a variety of reservation systems
• Anticipating client travel requirements
• Resolving client complaints; and
• Perform outbound guest and reservation follow up via email & phone on a daily basis

Responsibilities For Virtual Sales Travel Agent Resume

• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Corporation’s Service Excellence standards
• The accuracy and timely presentation of Clients travel documentation
• To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage and Screen; and
• Be able to complete all functions related to servicing the client including ticket processing
• Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management
• To contribute to the development and maintenance of office systems and processes associated with accounts; and
• To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file
• Interface with clients to gather information related to their travel needs in order to make appropriate air, car and hotel reservations

Responsibilities For Leisure Travel Agent Resume

• Complete travel arrangements for clients with vendors in the most economical manner
• Follow company procedures, guidelines and standards in areas of customer service, ticketing, computer reservation system productivity, attendance and accuracy of work including following up on changes and maintaining queues
• Remain fully abreast of all airline rules, regulations, tariffs, geographical locations and other industry requirements. Accurately apply this information when making travel arrangements
• Work weekends, holidays and evenings as needed. Strong telephone and communication skills required
• Maintain a clean, organized home office environment
• Meet all guidelines that SSRC requires for a work from home environment
• Plan and sell transportation, accommodations, insurance and other travel services
• Professional, customer service-oriented mentality

Responsibilities For Company Travel Agent Resume

• Meet all guidelines required by SSRC for a suitable work from home environment
• Possess a lighthearted, positive attitude; confident and calm under pressure
• Plans domestic and foreign itineraries for group's and organization's travel
• Detail-oriented and very creative
• Fluency in Danish and English is a requirement
• Performs the same tasks as the team more than 80% of the time

Related to Travel Agent Resume Samples

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Travel Agent Resume Samples

A Travel Agent usually performs tasks like selling transportation and/or lodging to travelers. There are certain other roles and responsibilities that are usually seen on a successful Travel Agent Resume , such as – to arrange travel visas , plan a vacation or business trip in the given budget, constantly come up with different plans and packages, and book transport and lodging reservations .

To embark on this interesting journey as a Travel Agent, candidates need some basic skills and qualifications, such as knowledge about local weather conditions, thorough knowledge about various travel destinations, up to date knowledge about the various travel locations, ability to work under tight deadlines, and crisis management skills. The education that is required to get this job is a diploma or a Bachelor’s Degree in Arts, Science, or Management, while a Master’s Degree is optional, relevant work experience is crucial.

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Travel Agent - Team Manager Resume

Summary : An energetic Travel Agent with strong communication skills, high emotional intelligence, excellent organizational, analytical, extremely empathetic and creative skills with an extremely in-depth knowledge of customer service. Proven ability to handle a diverse customer base, resolve problems and process transactions quickly and accurately ensuring increased productivity and efficiency.

Skills : Typing 35 WPM, Scheduling appointments, Microsoft Word, Windows Vista, Windows XP

Description :

• Arrange travel for business and vacation customers. Determine customers' needs and preferences, such as schedules and costs.
• Plan and arrange tour packages, excursions, and day trips. Find fare and schedule information.
• Calculate total travel costs Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions.
• Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas.
• Give advice about local weather conditions, customs, and attractions.
• Make alternative booking arrangements if changes arise before or during the trip Travel agents help travelers by sorting through vast amounts of information to find the best possible travel arrangements.
• Visit destinations to get firsthand experience so that they can make recommendations to clients or colleagues.
• Visit hotels, resorts, and restaurants to evaluate the comfort, cleanliness, and quality of the establishment.

Virtual Travel Agent Resume

Summary : Customer Service oriented Virtual Travel Agent with seven years of experience in travel and tourism. A highly motivated, intuitive and results-focused individual with successful experience in diverse environments with excellent interpersonal skills and an adept skillset Creative, detail-oriented and highly dependable; works effectively in stressful and high-pressure situations; flexible and adaptable to ever-changing environments.

Skills : Microsoft Office, Note Taking, Interpersonal Communication, Customer Service, Organization Skills.

• Provide complex travel consultation with demonstrated knowledge of domestic and international travel.
• Handle all aspects of bookings including airline, hotel, and car rental reservations, group tours, bus and cruise travel.
• Process exchanges and refunds for airline tickets. Assisted with international travel issues, including passports, visas, and currency.
• Responsible for timely and accurate processing of client travel inquires and travel request. Act a liaison been customer and supplier Support clients via phone and e-mail.
• Collaborates with celebrity booking agents to book travel for clients.
• Coordinates with tour operators and other travel agencies regarding tour package choices; bargains with them to get the best rates Travel Domestic and International to become familiar with destinations and services to better promote and sell destinations.
• Maintain regular communication with the customer prior to departure to provide updated travel information including but not limited to delayed departures and earlier flight availability.
• Responsible for collecting and recording deposits and final payments.

Freelance Travel Agent Resume

Objective : A highly motivated Freelance Travel Agent with an excellent record of accomplishments throughout my career. Also dedicated to working with budgets and beating deadlines resulting in financial savings for the company. To build a strong career and improving the standard of the firm by the involvement of the hard work in all fields of the job given and energizing the surroundings to achieve the highest expectation of the firm.

Skills : Good With People, Great With Computers, Hard Worker, Fast Learner, Great Work Ethic.

• Responded to customer inquiry calls, promptly, courteously and in a friendly manner, assessing the customers' needs in order to provide them with the best solution to their needs.
• Researching travel options & presenting the best deals in terms of requirements.
• Ensure all bookings & reservations are processed accurately. Building strong relationships with clients.
• Remained professional when dealing with sensitive and confidential information Handling high numbers of incoming calls from direct customers and travel trade. Communicate with Spanish speaking clients.
• Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients Kept informed of airline rules and regulations, tariffs and other industry requirements.
• Responsible for providing outstanding customer service at all times Observed and reported all activities on select site.
• Followed up on missed calls and emails, maintain all client relations. Ensured safety in all situations. 

Owner/Travel Agent Resume

Summary : To take up a career in a globally challenging environment and contribute my best to the demands of the Travel industry where the skills can be effectively utilized and gather new experience and knowledge. Willing to work as a key player in a challenging and creative environment.

Skills : Microsoft Office, Excel, Client Base, Making appointments, Customer Care, and Service

• Providing expertise in hotel, car rental, and airfare to all clients.
• Excelled at maintaining cost compliance within the corporate organization.
• Maintained above-average call monitoring scores, based on recapping, Collaborated with internal and external teams to Travel bond with Gateway.
• Participated in strategic planning activities. Recommended solutions and alternatives to the supervisor to meet company goals.
• Knowledge of operations and services related to a variety of transportation programs (air, bus, rail etc).
• Analyzed problems, identified alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
• Researched, analyzed and evaluated new service delivery methods and techniques.
• Established and maintained effective working relationships with those contacted in the course of work.

Executive Travel Agent Resume

Headline : Executive Travel Agent with over 5 years of proven secretarial and customer service experience as well as a successful history of promotions to increasingly responsible sales, sales management, and other managerial positions. Able to assume a wide range of office management and professional responsibilities.

Skills : Data entry, 40WPM, 10key, Outlook, Word, Powerpoint, Quick Books

• Exceeded corporate and personal quotas generating a record 12% increase in sales by conducting numerous travel presentations at trade shows and continuously upselling packages.
• Provided exceptional customer support by arranging transportation, hotel accommodations, and recreational activities for a variety of high-profile leisure and corporate clients utilizing Excel and Sabre software.
• Leveraged consultative sales strengths to identify opportunities, nurture relationships, and close deals.
• Developed and delivered professional presentations to prospective clients in an effort to close.
• Represented the company at numerous networking events that increased clients and referral base by 20%.
• Worked with the service departments to create procedures to increase customer service and improve customer satisfaction and loyalty.
• Contributed to managing key accounts and ensuring they had top service to continue loyalty resulting in increased referral sources.

Corporate / Leisure Travel Agent Resume

Summary : Achievement-driven and enthusiastic Corporate / Leisure Travel Agent with a highly developed sense of integrity, commitment to customer satisfaction, unbeatable ability to multi-task during peak seasons and anticipate client needs through refined listening skills. Expertise in planning and coordinating all aspects of travel and tourism. Seeking a challenging position in a company that allows for growth and development as well as utilize my skills to achieve company objectives.

Skills : Microsoft Word, Excel, Powerpoint, Data entry, 40WPM

• Collected payments for transportation and accommodations from customer.
• Conversed with the customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Computed cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
• Booked transportation and hotel reservations, using a computer terminal or telephone.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Provided customers with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
• Printed or requested transportation carrier tickets, using a computer printer system or system link to travel carrier.

Travel Agent/Reservation Sales Agent Resume

Headline : Travel Agent/Reservation Sales Agent, with over 5 years in experience in working in fast-paced environments demanding: strong organizational, technical, and interpersonal skills. Trustworthy, dependable, ethical, and business-oriented. Skilled in in-depth research, plan implementations, and leadership- development, confident and poised in interactions with individuals at all levels. Detailed oriented and resourceful in completing projects; able to multi-task effectively and perform well under stressful situations.

Skills : Excel, Photoshop, Microsoft Office, Typing, Sewing, Patternmaking.

• Book reservations for air travel, hotel, and car rentals, following up when necessary to complete the reservation.
• both domestic and international Respond to requests for price quotations utilizing the automated system(s) for domestic and international itineraries.
• Conform to client travel standards and policies.
• Promotes the acceptance of fares, rates, and suppliers that match the client's travel program policies and negotiated contracts.
• Applies discount programs appropriately Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.
• Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Utilize the Sabre Reservation system to schedule flights, hotels, cars, transportation, and rail.

Co-owner / Travel Agent And Vacation Planner Resume

Headline : An experienced Co-owner / Travel Agent And Vacation Planner seeking a challenging position as Travel Consultant, in a leading & successful Global Business Organization, to experience different challenges in travel management, where can continuously learn, grow and improve both professionally & personally and also, contribute the skills, knowledge & experience, learned and gained, towards consistently maintaining the success & growth of the organization.

Skills : Wordperfect, Microsoft Office, Typing 45-50 Wpm, POS Register, 10 key Calculator, Fax/Copier, Filing.

• Interacted with travel consumers to assist them in choosing, planning, and purchasing their air, car, and hotel arrangements.
• Provided top-notch customer service by focusing on the individual customer.
• Made use of my excellent verbal and written communication skills to fulfill customers' needs, as well as up-sell a variety of products and services that generate more revenue for the company.
• Advised correct terms and conditions for both domestic and international travel, and documented customer information accurately.
• Worked with airline and hotel vendors to meet all special requests made by the customers.
• Followed up with clients on any unresolved issues, emergencies or last-minute travel needs.
• Handled all travel and website queries by offering accurate information in a timely manner that is consistent with department standards for customer service and sales.
• Routinely met and exceeded monthly sales targets.

Supervisor Travel Agent Resume

Objective : Supervisor Travel Agent intends to build a career with the leading corporate of hi-tech environment with committed and dedicated people, which will help to explore oneself and realize the potential. To seek a responsible and challenging position which make use of all the potential of talent and which gives the opportunity for personal growth and professional achievements.

Skills : Microsoft Office: Word, Excel, Outlook; Adobe Reader, Filing, Telephones, Typing 55 WPM,

• Responsible for the maintenance of the company's accounting on the computer and on a backup paper copy.
• Responsible to maintain the best client's relation by communicating/dealing with them in a convincing way.
• Prepared and issued tickets Responsible to keep track the payment on time Performed administrative and office support activities for managers and employees.
• Duties included contacting with other travel agencies and consolidators and updating the new seasonal fares.
• utilized computer to input and retrieve data(saber system) Skills.
• Used Good organizational, analytical and decision making skills with strong attention to detail.
• Possess good interpersonal and communication skills.
• Exhibit high energy level and capable of handling multiple projects. Proficient working with computers including utilizing word processing and spreadsheet tools. Held high on company corporate values. Effectively communicate in English and Urdu.

Group Travel Agent/Customer Service Resume

Summary : To seek challenging corporate positions in the Travel Industry. Confident of coming up through hard and dedicated work. Possess leadership, organizational and creative skills in addition to excellent communication and presentation skills. To make optimum utilization of the knowledge and skills and opportunities effectively for professional growth and contribute towards the betterment of the organization.

Skills : Microsoft Office, Apollo Travel Systems, Travel Arrangements, Event Planning, Hospitality.

• Executed group rate bidding process by compiling a list of scheduled meetings for the upcoming fiscal year, sending schedules with projected attendees to each airline to secure annual airline group meeting contracts.
• Compared bids from multiple carriers and negotiated group pricing with airlines.
• Supported domestic and international large group block space ticketing by inserting ticket definitions and instructions into travel reservation.
• Inserted fare calculations into reservations, complying with ticketing instructions on zone contracts.
• Negotiated contracts with carriers, obtained block space on designated carriers and rescheduled and reissued tickets.
• Completed work assignments and priorities in queues and inbox.
• Managed exchange ticketing for both domestic and international flights by performing ticket exchanges, compiling and recording ticket cancellations.

Summary : To obtain a position rooted in providing top quality customer service where the relationship and organizational skills will maximize a company's growth and profitability. Travel Agent/Reservation Sales Agent skilled at learning new concepts and applications quickly, working well under. Proficiency in the latest travel coordination and booking system. Dedicated to helping clients reach their expectations of traveling.

• Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Confer with customers by telephone to provide information about products or services, take or enter orders, cancel bookings, or obtain details of complaints.
• Book transportation and hotel reservations, using a computer terminal or telephone.
• Compute costs of travel and accommodations, using a calculator, computer, or by telephone.
• Collect payment for transportation and accommodations from customer.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions,  are taken.
• Check to ensure the appropriate changes were made to resolve customers' problems.
• Refer unresolved customer grievances to designated departments for further investigation.

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