ASDA travel insurance review
Asda travel insurance has a range of travel insurance options to help keep you and your family safe abroad..
In this guide
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What types of policies are on offer?
Cover limits, claims process, how to contact, customer reviews, pros and cons, our verdict, frequently asked questions.
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ASDA Money offers a range of affordable financial services, including travel insurance. In this guide, we look at what ASDA travel insurance includes and the pros and cons of cover.
ASDA Money offers three types of cover:
- Single trip. You’ll be covered for one trip overseas.
- Annual multi-trip . A year’s worth of cover for unlimited trips.
- Family travel . You can cover up to three children for free on this policy.
There are three levels of cover offered by ASDA Money:
- Value. You’ll be protected for up to £20,000,000 for medical expenses, £1,000 worth for personal belongings and £1,000 for holiday cancellations.
- Premium. You’ll be protected for up to £25,000,000 for medical expenses, £1,300 worth for personal belongings and £2,000 for holiday cancellations.
- Superior. You’ll be offered unlimited protection for medical expenses, £2,000 worth for personal belongings and £5,000 for holiday cancellations.
The maximum length of your trips on an annual multi-trip. Cover policy will depend on your choice of cover – for value it’s 35 days, for Premium it’s 45 days and for Superior it’s 90 days.
These are just the cover limits most likely to be important to you. There are many more differences in cover limits between the three levels.
To make a claim, you’ll need to download a claim form from the ASDA Money website, fill it in and send it to [email protected] .
For general queries, you can call 0800 138 2373 or email [email protected].
ASDA Money has received over 50 reviews on Trustpilot. At the time of writing, its average rating was 1.5 out of 5.
- Plenty of policies to choose from
- High levels of cover
- Kids are insured free with the family travel policy
- There is currently no phone number for making claims
- There is no option to manage your account online
ASDA Money offers good levels of cover with its travel insurance , although the customer service appears to be lacking compared to its competitors.
Will I be covered if I have a pre-existing medical condition?
What is the maximum age to be covered by asda money travel insurance, how does the family travel policy work, will i be covered when taking part in winter sports, travel insurance scores.
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
To find out more, read our full methodology .
Danny Butler
Danny is a publisher at Finder specialising in insurance and investing. He previously worked at the global insurer Aon and has appeared in national media giving advice on insurance. Danny holds a BA in International Business from the University of Plymouth and has undying loyalty to his average-poor football team, Portsmouth FC. See full profile
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ASDA Money: Travel Insurance reviews
No new 5 star reviews, no new 1 star reviews, latest highest rating:.
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About the Travel Insurance
Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our ASDA Money travel insurance reviews can help you find out what other travellers have to say. You can also write your ASDA Money travel insurance review too!
Review ASDA Money: Travel Insurance now
Asda money travel insurance reviews ( 116 ), problem sorted, still waiting on claim nine months later, disgraceful claims ssrvice.. 6 months on and still no answer.
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I have only given Asda 1 star because of the requirement to give a rating.
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Asda Money Reviews
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Reviews 4.6.
5,608 total
Most relevant
Very smooth process on getting a loan…
Very smooth process on getting a loan especially when it was to pay off defaulted debt which has impacted my credit file for a long time. Great information letting you know likely outcome of getting approved. Very happy my loan was in my account within 15 minutes of applying. Very happy I can get my life back on track now.
Date of experience : 26 June 2024
Reply from Asda Money
Hi many thanks for taking the time to leave a review- I hope you have a great day Nick
Great experience Thanks ASDA
The app is very good and makes managing the card easy. The card itself is also excellent, offering good rewards and benefits. Overall, it's been a great experience using the ASDA Money credit Card.
Date of experience : 23 June 2024
The transition was easy and very…
The transition was easy and very helpful through the process. It also provided better insurance cover than the post office.great service at a very competitive price for travel insurance.
Date of experience : 17 June 2024
Best value travel insurance.
Easy to fill in and if mistakes are made advised to return to that question. Quick response with varied options of cover. Click to buy and within minutes you are covered..
Date of experience : 22 June 2024
as was quick and easy to apply amd…
as was quick and easy to apply amd instant desision and card came through quickly and toy can also earn asda points when spend on credit card which you move over to your asda rewards perfect !
Date of experience : 20 June 2024
Hi, thank you for sharing your positive experience. Your feedback is invaluable to us, as it motivates our team to continue delivering exceptional experiences to our customers. Kind Regards, Daniel - ASDA Money.
Asda money is distinctive in all areas
Asda money is distinctive in all areas, I have recommended it to so many people. Asda money is what we need in every community. Good customer relation. Thank you Asda.
Date of experience : 21 June 2024
Thank you for taking the time to submit a review, we appreciate your feedback. - Asda Money
Very happy with total experience!
Very happy with total experience of joining Asda Money! From straight forward application,to great, friendly and professional Customer Services, who can deal quite clearly with any queries you might have…Excellent Service!
Thank you for taking the time to submit your review. We're happy you're enjoying your experience with us. - Asda Money
Excellent Value Travel Insurance
I was pleasantly surprised when obtaining a quote for travel insurance, given my medical conditions. I had been looking around and had obtained quotes far in excess of the amount quoted, even at superior cover. ASDA travel insurance is such good value for money.
Date of experience : 18 June 2024
Hi many thanks for taking the time to leave a review - I hope you have a great day Nick
Please, please don’t buy from this company.
Please, please, please do not buy pet insurance from this awful company. You will wait weeks & weeks for anything to be done but then you will have to chase it constantly then they will do everything possible to not pay out, even on the death of a dog they will make it totally impossible for you to claim for what you think you are insured for. They just add to the heart break you are already going through.
Date of experience : 24 June 2024
Hi thank you for taking the time to leave us a review. I am sorry to hear you had a frustrating experience with our colleagues, but I really appreciate you bringing this to my attention. We always aim to deliver a great experience and we are disappointed when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again! Please do reach out if you need anything in the future. Best wishes, Nick
The lady in the kiosk was very…
The lady in the kiosk was very helpful,very knowledgeable about what I needed and gave me lots of information that I didn't know,was a very enjoyable experience
So easy to fill the application form…
So easy to fill the application form and quick for a decision my card arrived within 5 working days so easy to activate I love the Asda money card
Always a pleasure going to my local…
Always a pleasure going to my local bureau. I always get great service and the staff are very knowledgeable, even give ideas if places to go on my holidays. I bought a travel money card which I have used in several countries and is so easy to use and comes with a great app. I will always get my travel money from Asda. Thanks for your great service 😃
Date of experience : 31 May 2024
Hi Many thanks for taking the time to leave a review- I hope you have a great day Nick
The reason i chose 5 stars,ive been…
The reason i chose 5 stars,ive been shopping in Asda for i dont know how many years, the staff are friendly theres always someone around if you need any help. Every time i go shoppping i find somethiing new, I wouldnt shop anywhere else.
Date of experience : 12 June 2024
Hi, We are thrilled to know that we could meet and exceed your expectations. Thank you for your review! Kind Regards, Natalia - ASDA Money
Quick and easy to apply
Quick and easy to apply, lots of options! Only I didn’t receive my Asda rewards as advertised when applying but other than that a very smooth experience.
Date of experience : 14 June 2024
Build asda pounds quickly
Got the asda credit card when I saw the offer on asda rewards. Waning a fantastic amount of asda pounds which will be great for Xmas everytime I do my asda shop.
Date of experience : 19 June 2024
Hi, thank you for your review today! I am glad to hear that you are happy with the service we have provided. Kind Regards, Daniel - ASDA Money.
Straight forward, good deal for what we wanted. Paper policy arrived promptly too.
Date of experience : 06 June 2024
The plan is not clear enough
The plan is not clear enough, worldwide cover for travel insurance should include all countries and cruises make sure you read your document
Date of experience : 05 June 2024
Amazing really easy to use the app is…
Amazing really easy to use the app is amazing and you get your Asda rewards
Date of experience : 09 June 2024
Whenever i used my asda credit card in…
Whenever i used my asda credit card in canada and india it get blocked. every time i have to make complaint and call customer care service by paying extra to my sim provider. It trouble me every time currently my asda card is also blocked and it say it is under review because i used my card for making payment to my agent for book my ticket back to london. This is the worst service i ever received.
Thank you for taking the time to leave us a review, I am very sorry to hear this. I can confirm our team is looking into this for you and we will be in touch with an outcome. Kind Regards, Natalia - ASDA Money
Brilliant customer service
Easy to fulfill form,so friendly for customers,quick answer and fast delivery credit card. No problem with acces to use credit card. Thank you.
Hi, Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear about your positive experience. Kind Regards Natalia, ASDA Money
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IMAGES
VIDEO
COMMENTS
Find out what's covered with ASDA travel insurance, the policy options available and whether or not we recommend it.
Travel insurance coverage helps to protect you against unexpected costs that may arise before or during a holiday, such as medical bills, lost luggage, or delays. You can typically choose between travel insurance for a single trip or an annual policy that protects all your trips for 12 months.
There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday.
You should buy travel insurance on the same day you book your holiday. One of the best features of travel insurance is that it covers you if you're unexpectedly forced to cancel the trip and stand to lose money as a result.
For policies bought between 13th March 2020 and 9th November 2021: If the FCDO advises against all, or all but essential, travel to your destination, and you’re travelling for a holiday, you will not be covered if you go abroad.
Excellent Value Travel Insurance. I was pleasantly surprised when obtaining a quote for travel insurance, given my medical conditions. I had been looking around and had obtained quotes far in excess of the amount quoted, even at superior cover. ASDA travel insurance is such good value for money.