tourism promotion tesda

TESDA Online Program

TESDA Tourism Promotion Services NC II Course

The Tourism Promotion Services NC II is a program offered by TESDA that equips individuals with the competencies needed to promote tourism destinations, products, and services. Through this program, students will learn how to gather information using technology and apply sales and promotion techniques to effectively advocate for different tourist attractions.

Also read: TESDA Local Guiding Services NC II Course

As the tourism industry grows, there is an increasing demand for professionals who can effectively market and sell different travel offerings. TESDA’s Tourism Promotion Services NC II provides the necessary skills to help individuals thrive in this exciting and dynamic industry.

Table of Contents

What is Tourism Promotion Services NC II?

This course aims to elevate understanding, proficiency, conduct, and drive in alignment with industry benchmarks. It empowers participants to effectively promote and sell tourism destinations, products, and services by utilizing technology-driven information gathering and implementing principles and techniques of sales and promotion.

An individual who has attained this Qualification is proficient and capable of fulfilling the role of:

• Tourist Information Officer (LGU)
• Tourism Desk Officer (LGU)
• Travel Adviser/Consultant (Tourism Enterprise)
• Concierge Agent (Tourism Enterprise)

Taking the Tourism Promotion Services NC II Course by TESDA offers several benefits:

• The course equips you with the necessary knowledge and skills specific to the tourism promotion industry, making you more competitive in the job market.
• With a recognized certification from TESDA, you increase your chances of landing better job opportunities in the tourism and hospitality sector.
• The course provides hands-on training that allows you to apply theory into practice, ensuring you are well-prepared for real-world scenarios.
• By completing the course, you demonstrate your commitment to professional growth and development, which can lead to career advancement and higher earning potential.
• During the course, you have the chance to connect with industry professionals and fellow students, expanding your professional network and opening doors for future collaborations.

Overall, the Tourism Promotion Services NC II Course provides a solid foundation and valuable skills for individuals aspiring to thrive in the dynamic tourism industry.

Units of Competency

This Qualification consists of several Units of Competency, which are as follows:

a. BASIC COMPETENCIES

• Participate in workplace communication
• Work in team environment
• Practice career professionalism
• Practice occupational health and safety procedures

b. COMMON COMPETENCIES

• Develop and update industry knowledge
• Observe workplace hygiene procedures
• Perform computer operations
• Perform workplace and safety practices
• Provide effective customer service

c. CORE COMPETENCIES

• Operate technology-based information system
• Provide information and advice on a destination, product or service
• Promote tourism products and services

Sample of Certificate of Completion

Training Duration

• Basic: 20 hours
• Common: 28 hours
• Core: 28 hours

Total: 76 hours

Also read: TESDA Front Office Services NC III Course

Qualifications

Individuals aspiring to enroll in this training program are required to meet the following qualifications:

• Possesses the ability to effectively communicate in basic English, both verbally and in written form.
• Demonstrates proficiency in basic mathematical computations.

This list does not include institutional requirements like education level or job experience, which may be needed by the school or training center providing the TVET program.

Requirements

To enroll in this course, you will need the following documents:

• PSA Birth Certificate
• High School or College Diploma
• Certified True Copy of Official Transcript of Records or Form 137
• Certificate of Good Moral Character or GMRC
• 1 x 1 and/or 2 x 2 pictures

To obtain further details, please reach out to the enrollment site that aligns with your requirements. Kindly note that the criteria may vary.

Instructor Credentials

The trainer qualifications for this Tourism Promotion Services NC II require the following:

• Possession of National TVET Trainer’s Certificate Level I in Tourism Promotion Services NC II is a requirement.
• Attendance of relevant training and seminars is mandatory.
• A minimum of 3-5 years of job/industry experience is necessary.

These requirements ensure that the instructor is fully prepared to teach and guide students in the field of tourism promotion services.

Video: How to Obtain NC II Certification from TESDA

This video provides a comprehensive guide on how to acquire a National Certificate from TESDA. This certification proves your expertise and skill in a specific job, earning recognition from employers and industries.

The Tourism Promotion Services NC II program offered by TESDA equips individuals with the skills needed to promote tourism destinations, products, and services. This course focuses on information gathering, sales techniques, and promotion principles. With recognized certification from TESDA, students gain a competitive edge in the job market. The course provides hands-on training, professional networking opportunities, and a solid foundation for a career in the dynamic tourism industry.

Contact Information

Technical Education and Skills Development Authority (TESDA) Office Address: BLDG 8, TESDA Gate 2, TESDA Complex, East Service Rd., South Superhighway, Taguig, Metro Manila. Email Address: [email protected] Telephone Number: 8887-7777 SMS Hotline: 0917-479-4370 (text only) Website: https://www.tesda.gov.ph/ Facebook Page: https://www.facebook.com/TESDAOfficial

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Tourism Promotion Services NC II in the Philippines

Tourism Promotion Services NC II is a short TESDA course in the Philippines that will train you in boosting the tourism in a certain area by promoting its products and services.

Some examples of skills that you will acquire from enrolling in this program include:

• Operating an automated information system
• Checking and downloading information
• Providing destination information and advice
• Identifying and interpreting product information
• Identifying customer needs
• Suggesting products to meet customer needs

Course Duration

Tourism Promotion Services NC II takes a minimum of 72 hours to complete.

Admission Requirements

Basic requirements for this TESDA course include:

• Copy of NSO Birth Certificate
• Highschool or College Diploma
• Certified True Copy of Transcript of Records or Form 137
• Certificate of Good Moral Character
• 1×1 and/or 2×2 Pictures

Qualified graduates of Tourism Promotion Services NC II can find employment as any of the following:

• Tourist Information Officer
• Tourism Desk Officer
• Travel Adviser/Consultant
• Concierge Agent

Competency Assessment and Certification

Students enrolled in the Tourism Promotion Services NC II  course may be required to undergo a Competency Assessment before graduation. A National Certificate (NC II) will be issued to students who passed this assessment. You can find more information on assessments and certifications at the official website of  TESDA .

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The contents of the comments section are the personal advice and opinions of their respective authors and do not necessarily reflect the views of courses.com.ph. We reserve the right to remove any materials that we consider to be malicious, inappropriate, or in violation of existing laws in the Philippines.

Hi good day po. 🙂 ask ko lang po kung saan located ito? And kailan po ang start ng classes?

Hi, Kamille!

You can find the list of training centers offering this course on the page below: http://www.tesda.gov.ph/inc/tvisearch.aspx?duration=tourism

Training schedule varies per school, so we suggest you call them up directly so they can give you a more accurate and detailed reply.

please i wan to know schools offering tourism vocational or short courses.. thank you guys! god bles

Hi, Rachaelle!

Thanks for visiting our site.

You can find the list of schools/training centers that offer this course on the link below: http://www.tesda.gov.ph/inc/tvisearch.aspx?duration=Tourism%20Promotion%20Services

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Tourism promotion services nc ii in the philippines.

• Operating an automated information system
• Checking and downloading information
• Providing destination information and advice
• Identifying and interpreting product information
• Identifying customer needs
• Suggesting products to meet customer needs

Course Duration

Admission requirements.

• Copy of NSO Birth Certificate
• High school or College Diploma
• Certified True Copy of Transcript of Record or Form 137
• 1x1 and/or 2x2 Pictures
• Learn more at  How To Enroll A Course In TESDA
• Tourist Information Officer
• Tourism Desk Officer
• Travel Adviser/Consultant
• Concierge Agent

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TESDA – Tourism Promotion Services NC II

The TOURISM PROMOTION SERVICES NC II Qualification consists of competencies that a person must achieve to advocate and sell tourism destination, products and services through technology-based information gathering and application of sales and promotions principles and techniques.

Course Details

• Duration – 72 hours

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TRAVEL SERVICES NC II – TESDA COURSE MODULE

TESDA TRAINING REGULATIONS FOR TRAVEL SERVICES NC II

The TESDA TRAVEL SERVICES NC II Course consists of competencies that a person must achieve to process request for independent travelers. It responses to inquiries, arranges reservations for travel related services, assists in securing travel documentations and issues necessary the necessary travel documents.

This Qualification is packaged from the competency map of the Tourism Sector

A student who has achieved this TESDA Course in TRAVEL SERVICES NC II is competent to be:

• Counter Staff
• Reservations Staff
• Travel Documentation Staff
• Ticketing Staff
• Travel Counselor

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to enroll in these course qualifications should possess the following requirements:

• Must have completed the 10-year basic education or an Alternative Learning System (ALS) Certificate of Completion with grade 10 equivalent holder
• Able to communicate in verbal and written form

TRAVEL SERVICES NC II – TRAINING AND REGULATION MODULE

Course Title: TRAVEL SERVICES Level: NC II Nominal Training Duration : 223 Hours

(Basic Competency) 37 Hours (Common Competency) 28 Hours (Core Competency) 72 Hours

Total Duration: 137 Hours Supervised Industry Training (SIT) – 200 Hours

This course is designed to provide the learner with knowledge, practical skills and attitude, applicable in performing work activities involve in processing request for independent travelers, arranging reservations for travel related services and assisting in securing travel documentation and issuing travel documents. This includes classroom learning activities and practical work in actual work site or simulation area.

COMPETENCIES REQUIRED IN TRAVEL SERVICES NC II

This units of competency comprising this qualification include Basic, Common, and Core Competencies.

To obtain this TESDA course in TRAVEL SERVICES NC II, all units prescribed for this qualification must be achieved.

These units of competency comprising this qualification include the following:

These units of competency are categorized into basic, common and core competencies.

CORE COMPETENCIES

This section gives the details of the contents of the core units of competency required in TRAVEL SERVICES NC II.

UNIT OF COMPETENCY : CAPTURE, RECORD AND RESPOND TO TRAVEL SERVICE REQUIREMENTS AND REQUESTS UNIT CODE : TRS422301

This unit deals with the knowledge and skills required to record, interpret, and respond to travel related requirements and requests of clients. It describes the process of recording and responding, that includes format, content and type of correspondence.

• Client details, travel requirements and special requests are identified and recorded immediately by staff following appropriate information (data) collection and logging methods according to existing enterprise forms and procedures
• Clients’ required documents for travel purposes are identified and noted pursuant to and in accordance to existing enterprise forms and procedures
• Details, requirements and special requests of clients are promptly reviewed and recapped for accuracy, pursuant to and in accordance to existing enterprise forms and procedures
• Client’s travel requirements and requests are immediately identified and evaluated
• Applicable information to match clients’ requirements are identified and accessed immediately
• Suitable travel products and services are identified and selected.
• Additional and alternative travel products and services are identified and selected.
• Type and Mode of response in verbal or written form is determined according to existing enterprise processes and procedures
• Content is constructed according to existing enterprise standards
• Appropriate response is delivered promptly according to existing enterprise standard
• Response is accepted by client – secure a conforme and collect payment
• Response is not accepted by client – prompt revision, amendment and resubmission according to existing enterprise processes and procedures

UNIT OF COMPETENCY: CREATE TRAVEL-RELATED RESERVATIONS AND TRANSACTIONS UNIT CODE : TRS422302

This unit deals with the skills and knowledge required to make and administer bookings for travel related products and services. It describes the coordination of bookings with suppliers, normally a business to business transaction.

• Clients’ details of new or existing requirements are interpreted
• Client’s new or existing booking record is created or updated
• Products and services to be booked are identified according to the customer’s requirements and requests
• Supplier is selected according to client’s requirements and requests any pre-negotiated enterprise arrangements
• Clients’ required documents for travel purposes are collected and checked for validity based on enterprise procedures
• Client’s financial record are checked in accordance to enterprise policies and procedures
• Products and services are requested from suppliers using the appropriate method in accordance with existing enterprise procedures
• Customer details
• Inclusive date, time and location of commencement and conclusion of service
• Any pre-negotiated costs and payment detail
• Nature of service to be provided
• Special request or requirements
• Special permits
• Multiple services are requested simultaneously in the most practical and sequential order
• Alternative products or services are requested if desired bookings are not available
• Changes made to original bookings are identified and adjustments to bookings are made accordingly
• Revisions to bookings are made as requested/required including adjustment to other arrangements, accordingly
• Records of bookings made are filed, including confirmations in accordance with existing enterprise policies and procedures
• Files are monitored to ensure that all confirmations have been received and follow up pending bookings/reservations
• Alternative options are undertaken managed in relation to bookings made in accordance with system, supplier and/or existing enterprise policies and procedures
• Payment is collected and accepted from clients according to existing enterprise policies and procedures
• Proof of payment is issued to the client
• Amendments/adjustments made are accurately recorded in accordance with existing enterprise policies and procedures
• Clients payment is verified with appropriate department
• Payments required by the supplier are processed at the appropriate time in accordance with existing enterprise procedures
• Booking changes are relayed to suppliers in accordance with agreed procedures and any contractual arrangements
• Client’s final details and requirements are finalized with suppliers in accordance with the existing enterprise procedures

UNIT OF COMPETENCY : PROVIDE ASSISTANCE IN TRAVEL DOCUMENTATION PREPARATION UNIT CODE : TRS422303

This unit deals with the skills and knowledge required to assist clients in preparation of travel documents i.e. passport, visa, immigration papers in preparation for travel abroad.

• Information and documentary requirements of client’s passport application is collated in accordance with existing enterprise policies and procedures and appropriate national and foreign government authorities
• Passport application documents are checked for accuracy, completeness and identified discrepancies are corrected or referred to client where necessary
• Passport application documents are filed with proper authorities -DFA / Embassies or Consulate and corresponding fees are paid
• Passport is logged and released to client according to existing enterprise policies and procedures
• Visa requirements for client’s country of destination are determined
• Visa applicant is informed on the requirements and fees required by preferred country of destination
• Where applicable, visa applicant is assisted in paying the fees, securing appointments and in filling up and submitting the accomplished forms required by the country of destination and/or transit points
• Visa documentary requirements are prepared collected from the clients and arranged according to the requirements of the country of destination
• Document is filed with the concerned Embassy / Consulate. Where applicable, visa applicant is informed of the date of personal appearance or interview at the Embassy.
• Visa applicant is informed on procedures on how and when the visa is to be released by the Embassy or the visa processing entity
• Visa is released to client according to existing enterprise policies and procedures
• Necessary supporting documents are determined
• Applicant is assisted in filling up forms required by the concerned authority and the required fees are collected
• Document is filed with the concern authority
• Applicant is informed when the required travel documents will be released by the concerned authority
• Document is logged and released to client according to existing enterprise policies and procedures

UNIT OF COMPETENCY: PROCESS THE ISSUANCE OF PASSAGE TICKETS AND OTHER RELATED DOCUMENTS UNIT CODE : TRS422304

This unit deals with the skills and knowledge required to review details and payment of passage tickets and other travel related documents.

• Travel details are encoded through electronic or manual means 1.2 Travel details are validated with clients and any other travel related information in accordance with existing enterprise procedures 1.3 Supplementary information cleared and recorded with client in accordance to existing enterprise procedures
• Total cost of travel requirements are checked to ensure accuracy based on updated local and/or international rates 2.2 Travel information is reconfirmed to supplier 2.3 Purchase order (PO) is issued to the transport companies and other travel-related suppliers in accordance with existing enterprise procedures 2.4 Payment is made to transport companies and other travel related suppliers 2.5 Passage tickets and other travel related documents are printed issued upon receipt of confirmation from suppliers
• Passage tickets and other travel related documents are recapped/reiterated for accuracy prior to release to client 3.2 Travel information is recapped before releasing to clients

COMMON COMPETENCIES

UNIT OF COMPETENCY : DEVELOP AND UPDATE INDUSTRY KNOWLEDGE UNIT CODE : TRS311201

This unit of competency deals with the knowledge, skills and attitude required to access, increase and update industry knowledge. It includes seek information on the industry and update industry knowledge

• Sources of information on the industry are correctly identified and accessed
• Information to assist effective work performance is obtained in line with job requirements
• Specific information on sector of work is accessed and updated
• Industry information is correctly applied to day-to-day work activities
• Informal and/or formal research is used to update general knowledge of the industry
• Updated knowledge is shared with customers and colleagues as appropriate and incorporated into day-to-day working activities

UNIT OF COMPETENCY : OBSERVE WORKPLACE HYGIENE PROCEDURES UNIT CODE : TRS311202

This unit of competency deals with the knowledge, skills and attitudes in observing workplace hygiene procedures. It includes following hygiene procedures and identifying and preventing hygiene risks.

• Workplace hygiene procedures are implemented in line with enterprise and legal requirements
• Handling and storage of items are undertaken in line with enterprise and legal requirements
• Potential hygiene risks are identified in line with enterprise procedures
• Action to minimize and remove risks are taken within scope of individual responsibility of enterprise/legal requirements
• Hygiene risks beyond the control of individual staff members are reported to the appropriate person for follow up

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS UNIT CODE : TRS311203

This unit covers the knowledge, skills and attitudes and values needed to perform computer operations which includes inputting, accessing, producing and transferring data using the appropriate hardware and software

• Requirements of task are determined
• Appropriate hardware and software is selected according to task assigned and required outcome
• Task is planned to ensure OH & S guidelines and procedures are followed
• Data are entered into the computer using appropriate program/application in accordance with company procedures
• Accuracy of information is checked and information is saved in accordance with standard operating procedures
• Inputted data are stored in storage media according to requirements
• Work is performed within ergonomic guidelines
• Correct program/application is selected based on job requirements
• Program/application containing the information required is accessed according to company procedures
• Desktop icons are correctly selected, opened and closed for navigation purposes
• Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards
• Entered data are processed using appropriate software commands
• Data are printed out as required using computer hardware/peripheral devices in accordance with standard operating procedures
• Files and data are transferred between compatible systems using computer software, hardware/ peripheral devices in accordance with standard operating procedures
• Systems for cleaning, minor maintenance and replacement of consumables are implemented
• Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures
• Basic file maintenance procedures are implemented in line with the standard operating procedures

UNIT OF COMPETENCY : PERFORM WORKPLACE AND SAFETY PRACTICES UNIT CODE : TRS311204

This unit of competency deals with the knowledge, skills and attitudes in following health, safety and security practices. It includes dealing with emergency situations and maintaining safe personal presentation standards.

• Correct health, safety and security procedures are followed in line with legislation, regulations and enterprise procedures
• Breaches of health, safety and security procedures are identified and reported in line with enterprise procedure
• Suspicious behavior or unusual occurrence are reported in line with enterprise procedure
• Emergency and potential emergency situations are recognized and appropriate action are taken within individual’s scope of responsibility
• Emergency procedures are followed in line with enterprise procedures
• Assistance is sought from colleagues to resolve or respond to emergency situations
• Details of emergency situations are reported in line with enterprise procedures
• Safe personal standards are identified and followed in line with enterprise requirements

UNIT OF COMPETENCY : PROVIDE EFFECTIVE CUSTOMER SERVICE UNIT CODE : TRS311205

This unit of competency deals with the knowledge, skills and attitudes in providing effective customer service. It includes greeting customer, identifying customer needs, delivering service to customer, handling queries through telephone, fax machine, internet and email and handling complaints, evaluation and recommendation.

• Guests are greeted in line with enterprise procedure
• Verbal and non-verbal communications are appropriate to the given situation
• Non verbal communication of customer is observed responding to customer
• Sensitivity to cultural and social differences is demonstrated
• Appropriate interpersonal skills are used to ensure that customer needs are accurately identified
• Customer needs are assessed for urgency so that priority for service delivery can be identified
• Customers are provided with information
• Personal limitation in addressing customer needs is identified and where appropriate, assistance is sought from  supervisor
• Customer needs are promptly attended to in line with enterprise procedure
• Appropriate rapport is maintained with customer to enable high quality service delivery
• Opportunity to enhance the quality of service and products are taken wherever possible
• Use telephone, computer, fax machine, internet efficiently to determine customer requirements
• Queries/ information are recorded in line with enterprise procedure
• Queries are acted upon promptly and correctly in line with enterprise procedure
• Guests are greeted with a smile and eye-to-eye contact
• Responsibility for resolving the complaint is taken within limit of responsibility
• Nature and details of complaint are established and agreed with the customer
• Appropriate action is taken to resolve the complaint to the customers satisfaction wherever possible

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION UNIT CODE : 400311210

This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.

• Specific and relevant information is accessed from appropriate sources
• Effective questioning , active listening and speaking skills are used to gather and convey information
• Appropriate medium is used to transfer information and ideas
• Appropriate non- verbal communication is used
• Appropriate lines of communication with supervisors and colleagues are identified and followed
• Defined workplace procedures for the location and storage of information are used
• Personal interaction is carried out clearly and concisely
• Written notices and instructions are read and interpreted in accordance with organizational guidelines
• Routine written instruction are followed based on established procedures
• Feedback is given to workplace supervisor based instructions/ information received
• Workplace interactions are conducted in a courteous manner
• Where necessary, clarifications about routine workplace procedures and matters concerning conditions of employment are sought and asked from appropriate sources
• Meetings outcomes are interpreted and implemented
• Range of forms relating to conditions of employment are completed accurately and legibly
• Workplace data is recorded on standard workplace forms and documents
• Basic mathematical processes are used for routine calculations
• Errors in recording information on forms/ documents are identified and properly acted upon
• Reporting requirements to supervisor are completed according to organizational guidelines

UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT UNIT CODE : 400311211

This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.

• The role and objective of the team is identified from available sources of information
• Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources
• Individual role and responsibilities within the team environment are identified
• Roles and responsibility of other team members are identified and recognized
• Reporting relationships within team and external to team are identified
• Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
• Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
• Observed protocols in reporting using standard operating procedures
• Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.

UNIT OF COMPETENCY : SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS UNIT CODE : 400311212

This unit covers the knowledge, skills and attitudes required to apply problem-solving techniques to determine the origin of problems and plan for their resolution. It also includes addressing procedural problems through documentation, and referral.

• Routine problems or procedural problem areas are identified
• Problems to be investigated are defined and determined
• Current conditions of the problem are identified and documented
• Potential solutions to problem are identified
• Recommendations about possible solutions are developed, documented, ranked and presented to appropriate person for decision
• Implementation of solutions are planned
• Evaluation of implemented solutions are planned
• Recommended solutions are documented and submit to appropriate person for confirmation

UNIT OF COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS UNIT CODE : 400311213

This unit covers the knowledge, skills, and attitudes in managing one’s emotions, developing reflective practice, and boosting self-confidence and developing self-regulation.

• Self-management strategies are identified
• Skills to work independently and to show initiative, to be conscientious, and persevering in the face of setbacks and frustrations are developed
• Techniques for effectively handling negative emotions and unpleasant situation in the workplace are examined
• Personal strengths and achievements, based on self-assessment strategies and teacher feedback are contemplated
• Progress when seeking and responding to feedback from teachers to assist them in consolidating strengths, addressing weaknesses and fulfilling their potential are monitored
• Outcomes of personal and academic challenges by reflecting on previous problem solving and decision making strategies and feedback from peers and teachers are predicted
• Efforts for continuous self-improvement are demonstrated
• Counter-productive tendencies at work are eliminated
• Positive outlook in life are maintained.

UNIT OF COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION UNIT CODE : 400311214

This unit covers the knowledge, skills and Attitudes required to make a pro-active and positive contribution to workplace innovation.

• Opportunities for improvement are identified proactively in own area of work.
• Information are gathered and reviewed which may be relevant to ideas and which might assist in gaining support for idea.
• People who could provide input to ideas for improvements are identified.
• Ways of approaching people to begin sharing ideas are selected.
• Meeting is set with relevant people.
• Ideas for follow up are review and selected based on feedback.
• Critical inquiry method is used to discuss and develop ideas with others.
• Critical inquiry method is used to integrate different ideas for change of key people.
• Summarizing, analyzing and generalizing skills are used to extract salient points in the pool of ideas.
• Reporting skills are likewise used to communicate results.
• Current Issues and concerns on the systems, processes and procedures, as well as the need for simple innovative practices are identified.

UNIT OF COMPETENCY : PRESENT RELEVANT INFORMATION UNIT CODE : 400311215

This unit of covers the knowledge, skills and attitudes required to present data/information appropriately.

• Evidence, facts and information are collected
• Evaluation, terms of reference and conditions are reviewed to determine whether data/information falls within project scope
• Validity of data/ information is assessed
• Analysis techniques are applied to assess data/ information.
• Trends and anomalies are identified
• Data analysis techniques and procedures are documented
• Recommendations are made on areas of possible improvement.
• Studied data/information are recorded.
• Recommendations are analysed for action to ensure they are compatible with the project’s scope and terms of reference.
• Interim and final reports are analysed and outcomes are compared to the criteria established at the outset.
• Findings are presented to stakeholders.

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES UNIT CODE : 400311216

This unit covers the knowledge, skills and attitudes required to identify OSH compliance requirements, prepare OSH requirements for compliance, perform tasks in accordance with relevant OSH policies and procedures

• Relevant OSH requirements, regulations, policies and procedures are identified in accordance with workplace policies and procedures
• OSH activity non-conformities are conveyed to appropriate personnel
• OSH preventive and control requirements are identified in accordance with OSH work policies and procedures
• OSH work activity material, tools and equipment requirements are identified in accordance with workplace policies and procedures
• Required OSH materials, tools and equipment are acquired in accordance with workplace policies and procedures
• Required OSH materials, tools and equipment are arranged/ placed in accordance with OSH work standards
• Relevant OSH work procedures are identified in accordance with workplace policies and procedures
• Work Activities are executed in accordance with OSH work standards
• Non-compliance work activities are reported to appropriate personnel

UNIT OF COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE UNIT CODE : 400311217

This unit covers knowledge, skills and attitude to identify the efficiency and effectiveness of resource utilization, determine causes of inefficiency and/or ineffectiveness of resource utilization and Convey inefficient and ineffective environmental practices

• Required resource utilization in the workplace is measured using appropriate techniques
• Data are recorded in accordance with workplace protocol
• Recorded data are compared to determine the efficiency and effectiveness of resource utilization according to established environmental work procedures
• Potential causes of inefficiency and/or ineffectiveness are listed
• Causes of inefficiency and/or ineffectiveness are identified through deductive reasoning
• Identified causes of inefficiency and/or ineffectiveness are validated thru established environmental procedures
• Efficiency and effectiveness of resource utilization are reported to appropriate personnel
• Concerns related resource utilization are discussed with appropriate personnel
• Feedback on information/ concerns raised are clarified with appropriate personnel

UNIT OF COMPETENCY : PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE UNIT CODE : 400311218

This unit covers the outcomes required to apply entrepreneurial workplace best practices and implement cost-effective operations

• Good practices relating to workplace operations are observed and selected following workplace policy.
• Quality procedures and practices are complied with according to workplace requirements.
• Cost-conscious habits in resource utilization are applied based on industry standards.
• Observed Good practices relating to workplace operations are communicated to appropriate person.
• Observed quality procedures and practices are communicated to appropriate person
• Cost-conscious habits in resource utilization are communicated based on industry standards.
• Preservation and optimization of workplace resources is implemented in accordance with enterprise policy
• Judicious use of workplace tools, equipment and materials are observed according to manual and work requirements.
• Constructive contributions to office operations are made according to enterprise requirements.
• Ability to work within one’s allotted time and finances is sustained.

GLOSSARY OF TERMS: (TRAVEL SERVICES NC II)

• APT Airline Passenger Tariff
• BI Bureau of Immigration
• BIR Bureau of Internal Revenue
• CIQ Custom Immigration and Quarantine
• BOOKING CLASS refers to the category according to difficulty and the complexity of skills and the knowledge required of the job. Also refers to the category of service in a transportation
• CRS Computerized Reservation System
• CFO Commission on Filipinos Overseas
• DFA Department of Foreign Affairs
• DOCUMENTATION OFFICER refers to the person employed by the travel agency to facilitate the issuance of travel documents and visas, birth certificates, immigration clearances, etc. clients with the right documents to the corresponding government agencies or embassies concerned.
• E – BOOKING Electronic Request / Reservation
• EMBASSY / CONSULATE the representative office of the sovereign state in another country that recognize them.
• GATEWAY Entry / Exit point of a destination
• GDS Global Distribution System
• GMT Greenwich Meridian Time
• IATA AREA CONFERENCES International Air Transport Association defined geography.
• MMIGRATION DOCUMENTS refers to the documents issued by the Bureau of Immigration to resident and non – resident alien based on immigration status.
• INTERNET Electronic Information Distribution System
• LGU Local Government Unit
• MIRG Manila Interline Reservation Group that dictates the proper reservation procedures
• OAG Official Airline Guide
• OHS Occupational Health and Safety
• OSG Office of the Solicitor General
• OJT On – the – job Training
• PASSPORT refers to the travel document issued by government to its citizens for travel and identification purposes.
• PNR Passenger Name Record, where the history and information pertinent to the travel requirements of a client is stored
• POEA Philippine Overseas Employment Agency
• PROCESSING involves submission /follow – up and release of documents to Bureau of Immigration, Department of Foreign Affairs, Embassies and other government agencies and includes paying the necessary fees.
• RESERVATION refers to an advance request for a product or service
• RESERVATION OFFICER refers to the person assigned to make a reservation of airline seat, hotel car rental and other travel related services with a supplier (air, sea or land).
• RETRIEVAL refers to a summary of information pertinent to travel requirements of the client.
• SEC Security and Exchange Commission
• TICKETING OFFICER refers to the person assigned to write Airline Tickets and Miscellaneous Charge Order of Airlines and other travel related services.
• TIM/TIMATIC Travel Information Manual/Travel Information Electronic version
• TRAVEL DOCUMENTS refers to a permit issued by a sovereign state to its citizen in lieu of a passport.
• VISA a permit issued by the embassy / consulate of a country allowing bearer the privilege of entry and exit to said country
• PASSAGE movements of individual from point of origin to point of destination by air, sea or land
• TRAVEL DOCUMENTS an official government-issued documents that contain identification and information of the bearer
• TRAVEL DOCUMENTATION are enterprise-issued documents that specify services to be provided to the bearer (including contract of carriage or ticket)

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List of accredited schools in manila and quezon city

Not available

is this available in Cavite?

Not available in Cavite

Nearest assessment center / training center where I can take Travel Services NCII.

B AND B ACADEMY FOR SKILLS TRAINING AND ASSESSMENT INC. B85 L3 P2C3 KC33 St., Karangalan Village, Manggahan, Pasig City 956-8640/0956-432-9868

Canadian Tourism and Hospitality Institute- Baguio Campus #11 2nd floor, Aguila St., Dizon Subd., Bokawkan Rd., Baguio City (074) 309-5115; (+63)09088976803

Eastwoods College of Science & Technology, Inc. Brgy. San Ramon, Dinalupihan, Bataan (047) 636-1571/ 636-1190

Northern Summit Technical Institute Inc. Hugos Walden Bldg., 2nd Flr., Bonifacio-Locsin Streets, Brgy. 5, Silay City, Negros Occidental 435-6214

Philippine Women’s University Career Dev’t & Continuing Education Center-Bataan, Inc. MLW Bldg. Sampaguita St., San Jose, Balanga City, Bataan 047-237-5050

STI- COLLEGE MARIKINA INC. 289 L. De Guzman St., Concepcion, Marikina City 8946-2978

Systems Plus College Foundation Inc. Miranda & Rizal Sts., San Nicolas, Angeles City, Pampanga (formerly: Sta. Isabel Bldg., Mc. Arthur Highway, Balibago, Angeles City) (045)892-4758

Systems Plus College Foundation Inc. Miranda & Rizal Sts., San Nicolas, Angeles City, Pampanga (formerly: Sta. Isabel Bldg., Mc. Arthur Highway, Balibago, Angeles City) (045)6259828

VMA Global College and Training Centers, Inc. Fiesta Homes, Araneta St., Sum-ag, Bacolod City and Aning, Pahanocoy, Bacolod City 34-4442565/ 34-4441092/ 34-4441588/ 34-4440123

Where is this course available in Laguna area?

Not available in Laguna

saan po ang nearest sa Laguna kung saan ino offer ang Travel Service NC II course?

SAAN SAAN pong lugar dito sa Luzon offered ang Travel Service NC II?

Canadian Tourism and Hospitality Institute, Inc. 2/F Paragon Plaza, EDSA corner Reliance St., Mandaluyong City 8451-1657/ 09175275302

Saint Mary’s Angels College of Pampanga Inc. Olongapo-Gapan Road, San Pedro, Sta. Ana, Pampanga 045 875-2406/ 875-2407

May I ask if this course is being offered in Davao City or online probably?

Is this course available in Cebu City?

Not available in Cebu

Hello, Is this available in Pampanga, and where? And also what are the possibly date? Thank you

Systems Plus College Foundation Inc. Miranda & Rizal Sts., San Nicolas, Angeles City, Pampanga (045)6259828

Places offer this course here in Nueva Vizcaya or here in Region 2,please thank you

Not available in Nueva Vizcaya

Is this available in Rizal?

Not available in Rizal

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Committed to Excellence and Quality Occupational Skills Training as Foundation for Greater Opportunities Across the Globe

TOURISM PROMOTION SERVICES NC II ASSESSMENT (TESDA)

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The TOURISM PROMOTION SERVICES NC II Qualification consists of competencies that a person must achieve to operate an automated information system, source and provide destination information and advice, access and interpret product information, and promote tourism products and services. The Units of Competency comprising this Qualification include the following:

A person who has achieved this Qualification is competent to be a:

•   Tourist Information Officer
•   Tourism Desk Officer
•   Travel Adviser/Consultant
•   Concierge Agent

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• Posted by MISA in K-12 INTEGRATION , NATIONAL CERTIFICATE , NTTC , TESDA , TOURISM PROMOTION , TVET
• Tagged: TOURISM PROMOTION , TOURISM PROMOTION ASSESSMENT , TOURISM PROMOTION SERVICES , TOURISM PROMOTION SERVICES NC 2 , TOURISM PROMOTION SERVICES NC 2 ASSESSMENT , TOURISM SECTOR TESDA , TVET

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Course and School Finder

13 search results for Tourism Promotion Services NC II in any location

Concordia College, Inc.

Tourism Promotion Services NC II ... Address : 1739 P. Gil Street, paco, Manila Phone #: 564-2001-02, 563-4352

eSeal Academy

Tourism Promotion Services NC II ... Address : Brgy. Dacanlao, Calaca, Batangas Phone #: (02) 382-2157

I.T. Institute of Asia and America Inc.

Tourism Promotion Services NC II ... Address : 3rd Flr. Alisago Commercial Complex, San Francisco, Nabua, Camarines Sur

Lady of Lourdes Hospital and Colleges of Caybiga, Inc.

Tourism Promotion Services NC II ... Address : 15 Gen. Luis St. Caybiga, Caloocan City Phone #: 983-5582

Lady of Peñafrancia College Foundation, Inc.

Tourism Promotion Services NC II ... Address : Burabod, Daet, Camarines Norte Phone #:

Lyceum Asia, Inc.

Tourism Promotion Services NC II ... Address : Joriz Bldg.National Road, Alabang Muntinlupa City Phone #:

Our Lady of Fatima University, Inc.

Tourism Promotion Services NC II ... Address : 120 McArthur Highway Marulas Phone #: 293-27-03 ,06 loc 122

Tourism Promotion Services NC II ... Address : 120 Mc Arthur Highway, Valenzuela City Phone #: 293-27-03 ,06 loc 122

Tourism Promotion Services NC II ... Address : Esperanza St., Hilltop Mansion Subd., Lagro Quezon City Phone #: 293-27-03 ,06 loc 122

Tourism Promotion Services NC II ... Address : Maritime Bldg., Knights of Columbus St., Fatima Ave., Valenzuela City Phone #: 293-27-03 ,06 loc 122

St. Elizabeth Global Skills Institute Inc.

Tourism Promotion Services NC II ... Address : Km 131, Maharlika Highway, Talavera, Nueva Ecija Phone #: 044-411-0292

Systems Technology Institute, Las Pinas

Tourism Promotion Services NC II ... Address : Unit 9 Grnd. Flr. 4th Elena Bldg., Real St., Pamplona I Phone #: 871-83-26 to 28

Trace College, Inc. (formerly: Trace Computer College)

Tourism Promotion Services NC II ... Address : Batong Malake, Los Baños, Laguna Phone #: 536-3944

TESDA TOURISM PROMOTION SERVICES NC II courses

TESDA accredited schools offering TOURISM PROMOTION SERVICES NC II courses

• Delfin Skills Academy, Inc. Tres de Mayo, Bad-as, Placer, Surigao del Norte Phone #: 0999-1883395/ 09070941055
• STI College-Recto 1914 Dona Faustina Building, C.M. Recto, Manila. Phone #: 734-50-54 to56/57
• Concordia College, Inc. 1739 P. Gil Street, paco, Manila Phone #: 564-2001-02/ 563-4352
• OERIDIAN TRAINING SOLUTIONS INC. 3/F CLMC Bldg., 259 EDSA, Greenhills, Mandaluyong City Phone #: 721-9862
• Treston International College, Inc. Treston Building, 32nd St. corner C5 Road, Bonifacio Global City Phone #: 818-6165/819-6167/819-6183
• Araya Skills Development Institute Corp. Units 302, 304, 1501, 1502 and 1503 Jafer Place Bldg., Eisenhower St., Greenhills, San Juan City Phone #: 9855895 / 09975124218
• Access Link Skills Training Academy, Inc. #82 Afan Salvador St., Sta. Veronica, Guimba, Nueva Ecija Phone #: 044-958-6218044-958-6218/09364014497/09063243949
• La Escuela De Ylocos Training Institute, Inc. #16 Rizal Namnama (Pob.) Sinait, Ilocos Sur Phone #: 077-604-0105
• St. Elizabeth Global Skills Institute Inc. Km 131 Esguerra District, Maharlika Highway, Talavera, Nueva Ecija Phone #: 044-411-0292/ 0926-651-8646
• Resource World College of Art and Trade, Inc. RSK Bldg., Brgy. San Roque, Cabiao, Nueva Ecija Phone #: (044) 958-2582/ 0917-8122-724
• Prestige Skills College, Inc. Diego Building, Maharlika Highway, Magsaysay Norte, Cabanatuan City Phone #: 0977-391-38330917-753-86660917-753-8666
• Pamantasan ng Araullo (Araullo University), Inc. Maharlika Highway, Bitas, Cabanatuan City Phone #: (044)464-3300
• Nueva Ecija Institute of Foreign Language (NEIFL) Inc. 345 Soriano St., Aduas Norte, Cabanatuan City, Nueva Ecija Phone #: '09176792687
• City College of Technology and Trade, Inc. Tinio St., San Vicente, Gapan City, Nueva Ecija Phone #: 09096867374
• Asia Pacific College of Business and Arts, Inc. Manzano Street, Poblacion Norte, Rizal, Nueva Ecija Phone #: 0943-636-0603/044-9403400
• Dingalan Technical Vocational School (DTVS) Inc. Brgy. Paltic Dingalan, Aurora Phone #: '0947-561-1755
• Dynamic Skills Training Center, Inc. Navarette Bldg., L. De Lara St., Curva (J. Tomacruz), Bongabon, Nueva Ecija Phone #:
• A. Bee Arts and Trade and Academy Inc. Casiong Casiong Bangad, Cabanatuan City, Nueva Ecija Phone #: (044) 329 4080/ 0922-865-4079
• Rubiks Manpower Training Center Inc. 2/F Brgy. Hall, Brgy. Marawoy, Lipa City, Batangas Phone #: (043) 774-1267
• Trace College Inc. El Danda St., Batong Malake, Los Ba�os, Laguna Phone #: (049) 536-3944
• Platinum Training Center, Inc. 2F, Metro Rei Business Park, Palindan, Ibaan, Batangas Phone #: (043) 311-1830
• San Brendan College, Inc. Poblacion, Taytay, Palawan Phone #: 0906801486
• Northern Palawan Technological Institute Inc. National Highway, Brgy. Barotuan, El Nido Palawan Phone #: 09958433882
• Citadel Training Center Inc. Brgy. Budiong, Odiongan, Romblon Phone #: 09973687827/ 09280388174
• Logicz Computer Training Center, Inc. 3F Madecs Building Zone 1, Dayangdang, Naga City Phone #: None
• I.T. Institute of Asia and America Inc. 3rd Flr. Alisagaoo Commercial Complex, San Francisco, Nabua, Camarines Sur Phone #: (054)478-1030
• La Consolacion College of Daet, Inc. F. Pimentel Ave., Daet, Camarines Norte Phone #: (054) 5712237 7212181
• Camarines Sur International School, Inc. San Juan Ave., cor. Dacanay St., Brgy. South Centro, Sipocot, Camarines Sur Phone #: '09998880672
• SPJ International Technology Institute, Inc. - Tinambac San Isidro, Poblacion Tinambac, Camarines Sur Phone #: None
• Worldtech Resources Foundation, Inc. - Naga City National Highway, Concepcion Grande, Naga City Phone #: (054) 4728729 4728733
• Wise Choice Career Training & Assessment Center, Inc. Brgy. Bacolod, Milagros, Masbate Phone #: (056) 333-6469(056) 333-6469/ 09778011938(Globe)
• Memorecall Study Center, Inc. #22 RLP Building, Ateneo Avenue, Naga City Phone #: (054) 473-6580 /09175004008
• St. Louise De Marillac College of Sorsogon, Inc. Burgos St., Talisay, Sorsogon City Phone #: None
• WRI Colleges-Partido, Inc. San Juan, Evangelista, Goa, Camarines Sur Phone #: None
• WRI Colleges-Rinconada, Inc. Highway 1, Alfelor St., San Miguel, Iriga City Phone #: None
• RGO International Training Institute, Inc. Unit A, 3rd Flr. Executive Bldg., Ledesma St., Brgy. Hipodromo, Iloilo City Phone #: 508-0689
• VMA Global College and Training Centers, Inc. Fiesta Homes, Araneta St., Sum-ag, Bacolod City Phone #: 34-4442565/ 34-4441092/ 34-4441588/ 34-4440123
• San Enrique Polytechnic Academy, Inc. Dulaca St., Barangay Poblacion, San Enrique, Negros Occidental Phone #: 435-6214
• Araya Skills Development Institute Corp. Lot 12-13, Block 3 Inday Leah Subd. San Miguel, Jordan, Guimaras Phone #: (033)3225023/09216350579/09274971840(033)3225023/ 09216350579/ 09274971840
• Advance School for International Hospitality Services inc. Purok 3, Espuelas St. Ext., Poblacion III, Tagbilaran City Phone #: (038) 510-8438
• International Skills Republic Academy, Inc. 0075 Jasmin Steet, Barangay Capitol Site, Cebu City 6000 Phone #: 09352159814 / (032) 234-3933
• Teamskills School for Culinary Arts and Hospitality Management, Inc. 3F Cecilia Bldg., Capitol Area, North Road, Daro, Dumaguete City, Negros Oriental Phone #: (035) 4226159 /09175535507 / 09989788731
• Fitz Gibbon Academy of Skills and Trades (FAST) Inc. 3rd Floor, Elizabeth Ong Bldg., Tabuc-Tubig, Dumaguete City, Negros Oriental Phone #: 035-5221375
• National Institute for Technical Excellence, Inc. 3rd Floor, DES Building, Independence corner Conol Streets, Poblacion II, Oroquieta City Phone #: (08853) 10056
• The High Achievers Institute of Asia, Inc. Block 1, Lot 1, Anahaw Village, Maa, Davao City Phone #: (082) 224-2095
• Grand Achievers Training Institute, Inc. #156 F. Don I�igo St., Davao City Phone #: 082-224-2095/ 302-4127/09473492577 (smart)(082) 3024127/09473492577
• Philippine College of Technology, Inc. Dr. Gahol Drive, Garden Park Village, Davao City Phone #: (082) 221-0381 / 222-4808
• Davao Central College, Inc. Juan dela Cruz , Toril, Davao City Phone #: (082) 291-1882
• Marians Technical Institute, Inc. 47 Garnet St., Brgy. San Antonio, Matina, Davao City Phone #: 0930066516809106522222

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