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Top Tour Operators and Travel Agencies in USA 2024/2025

Top Tour Operators and Travel Agencies in USA. Below you will find 29 of the best tour operators and travel agencies in USA offering in total 261 tours and holidays through-out USA. Combined they have received 173 customer reviews and an average rating of 5 out of 5 stars. The top tour activities offered in USA are: Adventure and sport, Wildlife, landscapes and nature & Sightseeing, attractions, culture and history.

• Tours in USA
• USA Travel Guide
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29 Tour Operators in USA with 173 Reviews

Infinite Adventures

• Address 809 W Riordan 100-325, Flagstaff, USA
• Response Rate 100%
• Response Time 2 hours

• Address 2461 FM 778, Mineola, USA
• Response Rate 95%
• Response Time 1 hour

• Best-in-Class Top 5% of companies
• Excellent Service Top 10% of companies
• Superior Service Top 15% of companies

Expat Explore

• Address 10 Merryweather Place, London, England
• Response Rate 90%

Omega Tours

• Address 142 Westmount Avenue, Toronto, Canada
• Response Rate 94%

Intrepid Travel

• Address 380 Lonsdale Street, Melbourne, Australia

World Expeditions

• Address 1B Osiers Road, Wandsworth, London, England
• Response Rate 82%
• Response Time 3 hours

• Address Picquet House, St Peter Port, Guernsey, London, England

The Coyote Trip

• Address 182 Mayall Road, London, England

Luxury Gold

• Address 33 Kern Road, Toronto, Canada
• Response Rate 60%

Doctor Gumbo Tours

• Address 823 Decatur St, New Orleans, USA
• Response Rate 50%

Indus Travels

• Address 233, 11951 Hammersmith Way, Richmond, Canada
• Response Rate 98%

Adventures Abroad

• Address 2148-20800 Westminster Highway, Richmond BC, Canada

• Response Rate 88%

• Address Nelson House, 55-59 Victoria Rd, Farnborough, England
• Response Rate 96%

USA Tour Reviews

• Ms. Aimee A.
• Ms. Holly F.
• Mrs. Deena M.
• USA budget tours
• Eco tours in USA
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• USA self-guided tours
• USA small group tours
• USA solo trips
• USA tailor-made vacation packages
• USA tours for senior citizens
• USA tours for young adults
• USA group tours
• USA last minute deals
• USA travel deals

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Expertly Designed

We get it. You’re not the homebody type. We aren’t either. Your passion, needs, and desires have shaped our business. Destination experts hand-craft transformative experiences designed specifically with you – our fellow traveler – at heart. We wouldn't trust your experience with anyone else.

Guided Touring Reimagined

We know you want to explore and also dive in. We’re curious travelers, just like you, so rest assured, you’ll experience must-sees and connect with the people and culture that define the destination. You’ll eat in locals’ homes, take cooking classes, travel by trains and tuk tuks, explore cities with food tours, and stay in igloos, castles, and chateaus.

Value Beyond Price

Your time is one of your most precious commodities, so you should spend more of it in the destination, not driving between places. We design tours that spend the fewest hours on the coach. One-night stays are a rarity. This is your trip, and you shouldn’t feel rushed. With choice, flexibility, and free time, take it all in – this is your tour.

Confidently Collette

Travel with trust. Because this is your trip - something you've planned for and dreamed about. You should feel confident in your journey every step of the way.

Industry-Leading Travel Protection

Cancel for any reason (bad hair day applies) up to 24 hours before your tour leaves and get a full money-back refund. Collette issued a record-breaking $185 million cash back to travelers during the COVID-19 pandemic.

Experience & Expertise

We've been doing this for a long time. Since 1918, in fact. Collette is the most experienced and longest-running tour operator in North America. You choose...

Traveling Well

Our team is on the pulse of world events and protocols, so you are kept fully aware and feel well-prepared for your trip.

Service Rating

Independent

Why Guided Travel

You're a traveler with places to go. We'll take care of the details. You embrace the journey.

Social Connections

Meet a group of people who share your love of travel. Learn from locals. Forge friendships in the coolest places.

Independence

There's plenty of time built into our itineraries, plus optional tours, Choice on Tour excursions, and more. It's your trip, your way.

Expertly Planned

You know what you want to see and do - let a team of experts handle all the details from the must-sees to centrally-located accommodations and local lessons.

The Best Pacing

Don’t rush – this is your time to see the world. Get more time in the destination, and enjoy an ideal balance of included excursions and free time.

Our Best Moments

When you go, capture all those incredible moments, and use the hashtag #GoCollette so that we can share your joy!

Featured Tours

Collette travelers choose from 160 tours across all 7 continents, as well as 5 travel styles including small group touring and destination spotlights. Check out some trending tours for inspiration on your next adventure.

Explorations

African Safari: Kenya and Tanzania

Tuscan & Umbrian Countryside featuring Italy's Charming Hill Towns

Alaska's Northern Lights

Winter in Croatia featuring Plitvice Lakes and the Adriatic Coast

Icelandic Adventure

Costa Rica: A World of Nature featuring Tortuguero National Park, Arenal Volcano & Manuel Antonio National Park

Mediterranean Coastal Journey Spain, France & Italy

Exploring South Africa, Victoria Falls & Botswana

The Best of Ireland featuring the Wild Atlantic Way

$3,299 pp* $3,699 pp, historical greenbrier featuring washington d.c. & williamsburg, $2,299 pp* $2,499 pp, spotlight on northern italy featuring venice, verona & the dolomites.

Spain's Costa del Sol & Madrid

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USA Tour Companies

Looking for an unforgettable USA tour? Book a fully-organized trip with the best tour companies in USA and let the tour operator take care of everything for you. Check out the tour details and read 191369 reviews from our customers to help you choose the perfect tour for you.

List of USA travel companies & tour operators with 191369 reviews

G Adventures

• Excellent - 19,097 reviews for USA tours

the tour itself was amazing. The national parks do not disappoint. The travel accomodations were very cramped and uncomfortable. I am only 5 foot tall and I was cramped in this 14 passenger van. Food opportunities were limited.

Fantastic experience - efficient use of time, great itinerary. Well-informed and interesting guide who is also just a great person.

Bindlestiff Tours

• Excellent - 1,465 reviews for USA tours

Well planned tour with lots of amazing sights along the way, our guide Haley was excellent and knowledgable, I will definitely recommend this tour to others!

Bindlestiff Tours made our Death Valley tour from Las Vegas absolutely fantastic! From beginning to end, it was pure magic. Joel, our guide, was amazing – his stories really made the trip special. Joel's extraordinary storytelling prowess and profound insights truly enriched our journey, seamlessly blending entertainment with education. It was a perfect balance that made the experience even more memorable. The desert scenery was breathtaking, and having lunch and water provided was a nice touch. Big thanks to Bindlestiff Tours for an awesome adventure!

Intrepid Travel

• Excellent - 11,704 reviews for USA tours

We were fortunate to have Claire Kredens as our driver guide. She is a gifted leader and could cope with ant situation. Such a tour is useful to learn which cities you might like to re-visit because our time in each is very short. Four and five hour drives every other day is exhausting and maybe the number of places visited could be edited downward. On the whole, I enjoyed the trip altho the age range 15-99 is unwise. 15-80 would be much more realistic.

My son and I had a great hiking adventure on the Sedona tour! The scenery was stunning, the hikes were fun! Tolman was an excellent guide, who was very knowledgeable about the area, he had great hiking tips, and he picked some enjoyable challenging hikes for us! He was also an excellent cook! He prepared us some great meals! His positive outlook on everything helped the group of strangers on the trek quickly bond which led us all to have a great hiking experience!

• Excellent - 988 reviews for USA tours

1. The bus driver, did an excellent job. 2. We could of used a better bus with a bathroom 3. The tour guides were good, they were very informative about our activities 4. The motels chosen were ver ckean 5. The length of time, was right for the amount of days 6. The travel packet i received needed clearer instructions, the hotel staff were not familiar with this tour operator. nor were they able to help me. 7. The security guard berween the luxor and the excalibur srated "the bus location and pick up tours:, was the place to be. 8. I was in the wrong location, after talking to your customer service, which at first she was hesitating to help me. She finslly was sble to contact me with Patrivia. Whom did not hesitate to contact me via text. Aand pick me up! Patricia's excellent customer service. Changed the entire scenario., and made it possible for me to join this wonderful 3 day tour of sightseeing. Photography. And hiking.

While the Niagara full trip was well-organized and enjoyable, I must express some disappointment with the Washington portion of our journey. During our time in Washington, we felt that our itinerary did not allow us to explore the city's attractions as much as we would have liked. Spending a significant amount of time at the cemetery felt like a missed opportunity to experience the vibrant culture and history of Washington. In future trips, I suggest considering a more balanced itinerary that allows for ample time to explore the various attractions and landmarks that each destination has to offer.

Southwest Adventure Tours

• Excellent - 96 reviews for USA tours

Excellent tour of the Mighty 5 in Utah. Our guide Robin was knowledgeable and accommodating throughout the tour. Just enough time was allocated for hiking the trails, viewing the sites in the distance and even visiting the Visitor Centers in each park. Hotel/motel accommodations were good and chosen for access to restaurants. Lunch stops with corresponding places to eat were well planned and the food and service was good. We thoroughly enjoyed our time.

Just couldn’t have been better. Extremely professional guides Robin and Sarah were highly knowledgable, friendly and organised. Accomodation was excellent in every location (most hotels even had hot tubs and pools!) and the food options were always good. Lovely comfortable Mercedes minibus. Highly recommended to everyone - would do another tour with South West Adventure Tours in a heartbeat.

• Excellent - 1,893 reviews for USA tours

Excellent. Great guide, driver, weather, hotels, food. Great itenirary. Love love this trip.

Optional excursions were reasonably priced. Suggest you put together other places in each city as a walking guide or short taxi or uber ride. Example access to close by museums open late and could walk to from hotel. Free time activities and what they are and where located is helpful.tour guide can offer to accompany a group interested to explore more during free leisure tome.Provide more detail info about the logistics of site visits. Niagara falls..suggest more water proof gear clothing and shoe types etc. Terrain to expect when visiting certain sites and possible alternatives.climbing and how difficult-easy or more strenuous or advanced climbing activity. Overall, small groups so much better than filling up bus. Thank you for giving single travelers their own bus space. Would love to watch more travel videos on longer driving distances.

BrushBuck Wildlife Tours

• Excellent - 23 reviews for USA tours

Although the tour was very expensive- over $2000 for 3 days is over the top- it wss a great experience, saw lots of wildlife and the guide was outstanding

What an amazing experience this was; from the greeting and pick up by our guide/driver, to the phenomenal sights and the historical references that accompanied them! I am so pleased. This was an exceptionally planned tour that successfully met all of my needs. I would not change a thing and look forward to future adventures with them.

Insight Vacations

• Excellent - 632 reviews for USA tours

My first experience with an organized tour like this. Expense alone will limit future trips. Much more walking than my wife was prepared for. This alone reduced her enjoyment. Tour guide was very knowledgeable and thorough with his planning and execution. Andrew has a fun personality and very personable. One item that disappointed me was the shuttle from airport to resort at both ends of the

Insights Tours are always amazing and this one was no exception. Nice balance of free time to relax and experience Hawaii on your own with visits to places on the islands to experience the culture. Learned a lot of Hawaii’s history throughout our visit. Overall a lovely experience and would highly recommend if you want to visit Hawaii and learn more about the islands.

• Excellent - 74,885 reviews for USA tours

This was our second trip on Globus and both experiences were fantastic.

I was skeptical of a group tour, particularly by coach. The experienced guide, Jason, along with driver Shauna, changed my view completely.

National Geographic Journey…

• Excellent - 258 reviews for USA tours

Good time with lots of riding in the van going to interesting places

We had a wonderful time. The tour was well planned and well managed. The CEO was excellent ..good driver, good communicator, had good knowledge of the local attractions and made great recommendations for restaurants. The group we were with was also a very pleasant group which made the experience that much more enjoyable. That said, would have loved to see the accommodations updated.. most except the Denali cabins were old and "weathered".

Infinite Adventures

• Excellent - 118 reviews for USA tours

It was my first group trip and also my first camping trip. I have to say it was one of the best trips I've been on. It was an adventure! We were lucky enough to see the Northern Lights at Remote Camp. Tory and Dave took care of everything and made sure everyone had a great time. No matter what problem you had, they always helped each other! Dave cooked delicious food, we had marshmallows by the fire in the evening and it felt like family. It's a great tour and I can only recommend it to anyone! It certainly wasn't my last tour with Infinite Adventure! Many thanks to Tory, Dave and Natalie (who you could ask any question you wanted to know beforehand) for this unforgettable time! :)

Jump on the bus with Infinite Adventures for a magnificent Alaskan expedition! Dave and Tory are excellent guides and will keep you informed about the areas you visit and give expert advice. I found this to be a truly joyful experience!

The Coyote Trip

• Good - 11 reviews for USA tours

This trip was run like a school trip, we were told that we had to stick to the schedule rigidly even though I asked several times to visit a different museum/shop. Free time was limited and it seemed like the guide had specific ideas of what he wanted to do and see. Our guide also left us on a subway in New York to get home close to midnight and then we had issues getting checked into the hostel. FYI most tour guides make sure their group gets to the hotel safely and without hassle. Waste of time and money.

From a speedboat to the Statue of Liberty to fireworks on 4th July in Washington to hiking to Yosemite Falls, this trip showcased the very best the USA has to offer. I went on the 21 day Full Cyote trip from New York to San Francisco with my brother. With such a packed itinerary of included activities, it offered great value for money. The guides in every region we visited were excellent. A particular shout out to Ryan, who added in extra stops and experiences based on the group's interests. Other highlights included the Grand Canyon, Washington's museums, whale watching in Boston, cycling across the Golden Gate Bridge and sunset in Griffeths Park. I met a great group of people on the trip, and I wouldn't hesitate to book with the Cyote Trip again.

Bucket List Group Travel LL…

• Excellent - 15 reviews for USA tours

Had a wonderful time - a lot of hiking, seeing the sites in Alaska and viewing the Northern Lights.

The tour was amazing, great and tour guides:).

• Excellent - 19,645 reviews for USA tours

Could have had more included activities

The tour had a few bumps. It would have been better if there were some included meals. There was no information about some of the excursions such as where the island tour stopped.

Receptivo Aborigen Tours

• Good - 93 reviews for USA tours

We have chosen the tour specifically because it was in German and also in other languages shown. Also on our voucher was again confirmed the tour with professional, German-speaking tour guide. Unfortunately, the tour guides did not speak German. We were able to help ourselves a bit with the translation app but we also missed a lot of information. We are very disappointed about this and expect compensation. The tour guides have tried and were very nice also the tour was very nice.

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Founded in 1979, Go Travel is one of the leading privately owned agencies in the US and Canada. Our award winning agents and staff will work diligently to discover your passion and create that dream vacation for you.

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A Global Team of Support

With our 7 locations throughout Florida and North Carolina, and over 150 agents on staff, we have the first hand knowledge and expertise to ensure you have the highest quality vacation experience.  Whether it is a cruise to the Caribbean, a tour throughout the Mediterranean, or a theme park vacation in Orlando, you can count on our agents to assist you. In addition to the knowledgeable agents on staff, Go Travel also maintains a select group of on-site, in-country tour operators throughout much of Europe, the Mediterranean, and Asia. These expert local guides are guaranteed to provide service second to none while you experience some of the most desirable vacation destinations in the world!

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At go travel, we offer a wide arrangement of travel services from airfare and tours to luxury cruises and tailor-made vacations. here's a bit more about what we love to do.

Customized Tours   ---------

We are all different. We have different passions, interests and aspirations... especially when it comes to travel. To some, it's a full-day of sightseeing with an expert historian to some of the most culturally rich ruins and cathedrals in Rome. To some, it's an afternoon of shopping in the high-end districts of Paris followed by an evening of wining and dining along the Champs-Élysées. And to others, it's an immersive journey into China with a combination of touring the Great Wall in Beijing, enjoying tea and dim sum with locals in Hong Kong, and exploring ancient China’s wonders aboard a scenic Yangtze River cruise.

At Go Travel, we understand that every travel adventure is personal and excel at matching you with that "wow" experience that you are seeking. This is true for shore excursions during a cruise tour just as it is true for the longer journey. From customizing your schedule to working with our tour operators to curate your ultimate adventure, from mild to wild, we are here to create for you the vacation of your dreams.

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Cruises   ---------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imaginable. The choices for guests are much clearer. Not only do you have a choice of ocean relaxation, arctic adventure, river exploration, and super luxury yachting, but also you have an onboard choice of "let's dance all night" live bands, great lecturers and education, full steady courses on computing and finances, and culinary experiences with some of the top chefs in the world. You have access to explosive entertainment, extreme expeditions, and the ultimate in luxury. The selection can vary from cruises ships catering to families and children to exclusive small ship journeys and specialty themed itineraries. Our key staff has witnessed this industry growth throughout the years and thus have the expertise and knowledge to match you with that exact cruise experience that’s best for you. With the majority of all major cruise lines being based in Florida, Go Travel’s Florida headquarters location definitely brings advantages giving us close proximity to our cruise line partners for continuous development in terms of education, negotiation, and cooperation. Because of our long history along with these close partnerships with the cruise lines, we have access to the most competitive rates and bonus amenities available. When planning your next cruise with Go Travel, you can be confident that you have the most knowledgeable professionals in the industry creating your ultimate cruise vacation.

Groups   ---------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment.

Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   ---------

Business travel planning requires expert knowledge in the complexities of organizing seamless travel arrangements while adhering to company guidelines and policies. When traveling for business, that personal touch is indispensable. Clients delaying a contract signing date... it happens. Flights being cancelled due to poor weather... it happens. But having a knowledgeable agent continuously monitoring your itinerary and making the necessary changes before you know there is even an issue... simply a smart decision. Let our team take all the worry out of your corporate travel. Ideal for small to medium sized businesses, our dedicated agents can provide not only their specialized expertise, but also the benefit of Go Travel's global negotiating strength to offer your business the most competitive rates and most favorable amenities. With policy compliance and business travel cost being major priorities, we can provide your company with customized reports to streamline your company's travel spend analysis. At Go Travel, we are passionate about delivering personalized and unparalleled travel planning while simultaneously maximizing your travel cost savings.

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We love getting to know our clients. We welcome you to visit our friendly staff at one of the following locations. No matter what... we are only a call or click away!

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7777 N. Wickham Rd. #8

Melbourne, FL 32940

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(828) 884-4000

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Each trip she has organized for me has been better than the last.

My Go agent has helped me travel around the globe! Each trip she has organized for me has been better than the last. I have highly recommended Go Travel to my family & friends, and they are never disappointed. Try Go Travel...they are the best!

Lake Mary, Florida

My family has been working with Go Travel for over 15 years.

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

Miami, Florida

Calling Go Travel has been the best decision I ever made!

After a number of years experiencing the frustrations of making travel arrangements over the internet directly with the airlines or tourist companies, I decided to give Go Travel a call. For the past 8 years, I call my Go agent for every trip because of her detailed planning and strong professionalism. Calling Go Travel has been the best decision I ever made!

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Customized Tours   --------

Cruises   --------

Go Travel was founded in Miami in 1979 – a time in which cruising as we know it now was just beginning to take shape. Previously, cruising had been purely destination-oriented, but over the last 40 years, cruising has evolved into an industry full of every option imas catering to families and children to exclusive small ship journeys and  vacation.

Groups   --------

Go Travel has been a leader in group travel for nearly 40 years. In that time, group travel has become an increasingly popular way to travel. Whether it may be a family celebration, bachelorette getaway, seminar-at-sea, or entertainment event, traveling as a group is fun, convenient and offers a fantastic opportunity for group members to network, while at the same time, see the world! You may opt for a land adventure, a shipboard journey, or a combination of both land and sea. We handle anything from small family groups to 500+ meeting/entertainment groups during which we can arrange a variety of activities including teambuilding, cocktail parties, meeting facilities, and/or specialty entertainment. Our close relationships with partners around the globe means that your group has access to special complimentary amenities. Plus, we negotiate the most competitive rates on your behalf, so you can rest assured your guests are receiving the best possible value. Furthermore, when organizing a group, the booking process can be extremely time consuming when you need to collect from each of your friends and family their individual information and preferences. Instead, let Go Travel manage the details of your next group trip while you focus on enjoying your memorable group getaway.

Corporate Travel   --------

​ CUSTOMIZED TOURS

Customized Tours

​ CORPORATE TRAVEL

Corporate Travel

My family has been working with Go Travel for over 15 years. My Go agent has dedicated her time and effort to ensure our family is always well taken care of. She handles all the details from airfare and airport transfers to hotel and excursion arrangements. And even with our family group of 15 people, she organized for us a seamless experience not only in terms of travel arrangements, but also in providing us great sightseeing ideas for the different age groups of our family. My Go agent and her team respond to every question/concern promptly and go above and beyond to provide us a wonderful service.

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I have had an absolutely amazing trip.

My wife and I have had an absolutely amazing trip from San Francisco to Los Angeles via Napa Valley, Yosemite, Death Valley, Zion National Park, Bryce Canyon, Monume...

An absolutely amazing experience,

An absolutely amazing experience, would highly recommend to anyone. Parks we...

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The Vegas to LA trip is amazing.

The Vegas to LA trip is amazing. Excellent and diverse range of trip experiences. Wonderful and breathtaking locations of the Canyons with opportunities to explore b...

The trip itself was amazing!

The trip itself was amazing! The Venus were interesting and beautiful. The food was delicious (especially the buffet at The Grand on Mackinac Island). We enjoyed get...

It was a great trip

It was a great trip with a great group. The food and accommodations were very nice. Our bus broke down at one point but our guide and driver handled it as quickly an...

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Top Travel Agencies in the USA: Leading Choices for Your Trips

Discover the best travel agencies in the usa to make your next adventure unforgettable.

The travel industry is an ever-evolving landscape, and finding the best travel agency in the USA can be a daunting task for both seasoned and first-time travelers. From planning family vacations to organizing corporate trips, travel agencies cater to a wide range of needs and preferences. In this comprehensive guide, we have compiled a list of the top travel agencies in the USA, taking into account factors such as customer service, value for money, and the range of services offered. Whether you’re looking for a luxurious getaway or an adventurous excursion, you’ll find the perfect travel partner in this list.

1. One Nation Travel

Onenationtravel.com , an esteemed travel agency with offices in Princeton, New Jersey, Toronto, and Istanbul, Turkey, specializes in offering top-notch tours to destinations like Turkey , Greece , Egypt , Jordan , Morocco , Thailand , Vietnam , and more. Known for creating unique and unforgettable experiences, One Nation Travel provides a personalized approach, meticulous attention to detail, and strong connections with local communities. By catering to various preferences and budgets through an extensive selection of tailor-made tours and vacation packages, they ensure that every traveler can discover the captivating allure of these remarkable destinations.

2. American Express Travel

As a subsidiary of the world-renowned financial institution, American Express Travel offers top-notch travel planning services, especially for its cardholders. They provide personalized travel experiences, including access to exclusive deals, rewards points, and premium customer service. Their travel consultants are well-versed in designing unique itineraries, making American Express Travel a preferred choice for luxury and corporate travelers.

3. Liberty Travel

With over 65 years of experience, Liberty Travel is one of the oldest and most trusted travel agencies in the USA. They specialize in creating customized vacation packages, from romantic getaways to family adventures. Their team of experienced travel consultants ensures a seamless and stress-free travel experience, from booking flights and accommodations to arranging guided tours and activities.

4. Travel Leaders Group

Travel Leaders Group is a network of over 6,000 travel agencies, offering a wide range of services, from leisure and corporate travel to luxury cruises and adventure tours. Their extensive network allows them to provide personalized and tailor-made experiences for every traveler. With a strong focus on customer service and satisfaction, Travel Leaders Group is a reliable option for travelers who want a hassle-free and enjoyable journey.

5. AAA Travel

AAA Travel, a division of the American Automobile Association, offers travel services to its millions of members across the United States. They provide a variety of travel planning resources, including trip-planning tools, exclusive discounts, and member benefits. AAA Travel is an excellent choice for travelers seeking a reliable agency with a well-established reputation and the added advantage of roadside assistance.

6. Virtuoso

Virtuoso is a luxury travel network that connects travelers with a global network of top-tier travel agencies, hotels, tour operators, and cruise lines. They specialize in creating bespoke travel experiences, from high-end accommodations to exclusive access to events and experiences. Their experienced travel advisors can curate personalized itineraries, making Virtuoso the go-to choice for luxury travelers.

7. G Adventures

For travelers seeking an adventure-packed vacation, G Adventures is a leading choice. They offer small group tours, safaris, and expeditions to over 100 countries, focusing on responsible and sustainable travel. With a commitment to supporting local communities, G Adventures provides authentic, immersive experiences that allow travelers to connect with local cultures and environments.

Top Experiences & Tours in the USA

1. Grand Canyon West Tour with Hoover Dam Stop and Optional Skywalk : Experience the breathtaking beauty of the Grand Canyon West Rim, including a visit to the iconic Hoover Dam and the thrilling option to walk the Skywalk.

2. Chicago Architecture River Cruise : Marvel at Chicago’s stunning architecture from the unique vantage point of a river cruise, an immersive way to experience the city’s renowned skyline.

3. Grand Circle Island and Haleiwa 9 Hour Tour : Embark on a comprehensive tour of Oahu’s stunning landscapes, from its lush valleys to its pristine beaches, culminating in a visit to the charming town of Haleiwa.

4. New York in One Day Guided Sightseeing Tour : Discover the essence of New York City in a day, with guided visits to its most iconic landmarks, including Times Square, Central Park, and more.

5. Statue of Liberty and Ellis Island Tour : Explore the rich history and enduring symbol of freedom with a tour of the Statue of Liberty and the immigrant gateway of Ellis Island.

6. New Orleans Ghost, Voodoo, and Vampire Walking Tour : Delve into the mysterious and eerie side of New Orleans with a tour that explores its famous legends of ghosts, voodoo, and vampires.

Journey’s End:

Selecting the ideal travel agency for you will depend on your unique needs, preferences, and budget. This comprehensive guide showcases some of the top travel agencies in the USA, each offering a distinct set of services and experiences. Whether you’re planning a luxurious retreat, a family vacation, or an adventure-filled getaway, these agencies can assist you in crafting the perfect itinerary while providing exceptional customer service throughout your journey. From the culturally rich tours offered by One Nation Travel, which is known for its regional presence and offices in various locations, to the bespoke luxury experiences of Virtuoso, this list caters to every type of traveler. Before making a decision, take into account your travel goals, desired level of customization, and the overall value provided by each agency. By conducting thorough research and consulting with travel experts, you can ensure a seamless and unforgettable travel experience that meets your dreams and expectations.

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Top 6 Best Travel Agencies in the U.S. | 2017 Ranking | Top Travel Agencies in America, Largest Travel Companies in the U.S.

2017 RANKING & REVIEWS TOP RANKING BEST TRAVEL AGENCY COMPANIES

What Do Travel Agencies Do?

A few decades ago, a travel agency or a company of travel operators was an essential part of planning any trip. Now, with the Internet and the travel resources and booking sites available online, people often wonder if travel companies still have any relevance when they’re planning a trip.

The answer is yes: in many cases, top travel agencies can still offer a lot of benefits to travelers.

Award Emblem: Top 6 Best Travel Agencies in the U.S.

A travel agency is beneficial first and foremost because it can save you time. Booking a trip and planning the details can be time-consuming. That’s not something a lot of people want to do on their own, which is where travel companies can come in.

Working with top travel agencies can also help you save money. Travel agencies still have exclusive relationships with hotels and suppliers, and they also utilize advanced reservations technology, so you can be sure you’re going to get the best possible deal and access to otherwise unavailable options and deals.

Also, when you’re planning a trip, particularly if it’s international, you might not be aware of certain components of going to a particular location. It might be difficult to plan details because of international differences in language, tipping, and other things. Travel agents usually specialize in one area or region, which means you get the advantage of their expert knowledge not only in planning your trip but also in the days leading up to your travels as you prepare.

The following is an in-depth ranking of the top travel agencies and travel companies in the U.S.

See Also: Best Travel Insurance Reviews| Best Places to Buy Travel Insurance Online for the US

AdvisoryHQ’s List of the Top 6 Best Travel Agencies

List is sorted alphabetically (click any of the travel agencies below to go directly to the detailed review section for that best travel agency):

• Azurine Travel
• Cire Travel
• Lighthouse Travel
• McCabe World Travel
• Small World Vacations
• Zicasso Handcrafted Travel

Top 6 Best Travel Agencies | Brief Comparison

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How Should You Choose the Best Travel Agency?

There are some primary considerations you should keep in mind as you compare travel agencies and choose the best travel companies. These factors include:

This is a large organization with tens of thousands of members in 140 countries. It’s by far the most important travel trade industry organization in the world.

One of the advantages many top travel agencies have is that they specialize in one area over another.

For example, business travel, international travel, travel to particular locations, cruises, or family travel.

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Another common reason people might opt to work with travel agencies is because they’re going to be coordinating group travel.

These are just a few important considerations to keep in mind as you compare top travel agencies and the best travel companies.

AdvisoryHQ’s Selection Methodology

What methodology does AdvisoryHQ use in selecting and finalizing the credit cards, financial products, firms, services, and products that are ranked on its various top rated lists?

Please click here “ AdvisoryHQ’s Ranking Methodologies ” for a detailed review of AdvisoryHQ’s selection methodologies for ranking top rated credit cards, financial accounts, firms, products, and services.

Detailed Review – Top Ranking Best Travel Agencies

Below, please find the detailed review of each of the top travel agencies. We have highlighted some of the factors that allowed these best travel companies to score so well in our selection ranking.

Azurine Travel Review

Azurine is a luxury travel company that can provide private access and tailored experience for travelers.

Key Benefits of This U.S. Travel Agency

Important things to know about this best travel agency are highlighted below.

The Creators

Michelle and Roderick Murre created Azurine. Michelle has more than 15 years in the luxury travel market, and she was most recently the VP of Sales for a leading boutique travel firm that specialized in customized global trips. She has experience traveling the world to find the best properties and local guides for clients.

Roderick has lived throughout the world, primarily in Europe, the Middle East, and America, and he has a degree in Hospitality and Business Management from the Napier Business School in Scotland. He has worked for companies like the Walt Disney Management Program and The Dorchester Hotel in London.

Services offered by this leader among top travel agencies and travel operators in the world include:

• Consulting on every aspect of a trip, including before, during, and after travel
• Constant access while traveling
• Flight research, booking, and discounted rates for First and Business Class tickets
• Assistance with airline mileage
• Special rates, amenities, and benefits with certain partners
• This leading travel agency is a member of Virtuoso, Ritz STAS, Four Seasons Preferred, Dorchester Diamond Club, and other exclusive travel organizations

Destinations

Azurine specializes in travel destinations throughout the world, and they can book everything from leisure and family trips to business travel. This pick for one of the best travel agencies features destination planning for locations like the ones below:

• South Africa
• Pacific Islands

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Cire Travel Review

Cire Travel is a New York-based travel agency that specializes in corporate travel, meetings, and groups, as well as personal and leisure travel.

Key Factors That Led to Our Ranking of This as One of the Top Travel Companies

Among travel companies and the best travel agencies, the following are Cire specifics that led to its inclusion on this ranking of top travel companies.

UAE Corporate Travel Specialist

A key area of focus that sets this best travel agency apart from many others is the fact that they specialize in arranging UAE corporate travel. They approach Abu Dhabi and Dubai travel planning in a way that’s appealing both regarding business and personal travel.

This U.S. travel agency has unique UAE business travel expertise, and their concierge-style service is paired with considerations like the management of corporate costs and the logistics of working in this area of the world.

They can help with everything from arranging travel to logistics for meetings, as well as passport and visa assistance.

Image Source: Cire Travel

Corporate Travel

Along with specializing in UAE business travel, Cire is also an expert best travel agency regarding corporate travel anywhere in the world. This leader among corporate travel companies can help not just in planning, but also when unforeseen circumstances arise, such as lost reservations or overbooked flights.

This pick for one of the top travel agencies can book business air travel at the lowest possible prices, arrange corporate hotel accommodations, and reserve ground transportation, all at discounted rates.

Leisure Travel

Cire, one of the country’s top travel agencies, doesn’t just serve as a company of travel operators for corporate and business travel. They also do personal and leisure planning. The Cire travel operators work as personal concierge service for their clients.

Their packages include cruises, tours, resorts, spas, specialty adventures, and more. They have extensive relationships and buying power that makes them one of the best travel agent companies and a top resource for discerning clients.

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Lighthouse Travel Review

Lighthouse Travel is an exclusive best travel agency and one of the leaders among travel agency names in the industry.  

Key Features of This Selection as One of the Top Travel Agencies

Some of the reasons Lighthouse Travel is included as a best travel agency on this list of travel agent companies are below.   

Marilyn Clark

Marilyn Clark is the owner of this pick for a best travel agency, and she is also one of the travel operators for the company. Marilyn was named by Travel + Leisure as the leader among travel agency names in terms of specializing in Hawaii.

She was cited as being one of the best for foodies, culture buffs, history lovers, honeymooners, and destination weddings by T+L.

Travel Agency Background

This best travel agency was established in 2001 to help people interested in planning ideal leisure travel.

This travel agency is affiliated with many preferred travel suppliers, and they have insider connections as well as expertise. The company focuses on providing value to clients through education, certification, and personal travel experience.

This travel agency has been recognized not only by Travel + Leisure, but is also a Hawaii Master Specialist, a Certified Tahiti Specialist, and is certified by CLIA, ASTA, and IATAN.

Travel Specialist

Marilyn Clark is a Travel Specialist, and she works to provide planning that’s tailored to the needs and interests of the traveler and their life. She is an expert in her fields, which include Italy, Hawaii, and Tahiti, and she can find not only the best accommodations but also the best prices for clients.

She is ahead of the most current promotions, and she works on behalf of her clients to clarify fine print of various travel offers, such as cancellation penalties and restrictions.

Marilyn Clark and Lighthouse are also beneficial in terms being one of the top travel companies because they offer unique benefits and amenities through exclusive relationships and partnerships they have.

McCabe World Travel Review

A best travel agency, McCabe World Travel is based in McLean, Virginia, and offers the ability to plan world-class travel experiences throughout the world.

Key Factors That Led to Our Ranking of This as One of the Top Travel Agencies

Below are some of the ways McCabe is distinctive as one of the top travel companies in the U.S.

Partnerships are important when people are reviewing the top travel agency names and the best travel companies, demonstrating special deals and access to these partners.

Some of the luxury brand partners of McCabe include The Ritz-Carlton, Four Seasons, Viking River Cruises, and Regent Seven Seas Cruises.

McCabe is one of the top travel agency names in the industry and is part of the invite-only Virtuoso organization. This exclusive network is one of the top travel groups in the world, and Member travel advisors with Virtuoso receive access to exclusive amenities as well as travel offers and rare experiences.

Participation in this network includes personal contacts at thousands of airlines, cruise lines, hotels, resorts and worldwide destinations. The Virtuosos affiliated travel operators are some of the best experts in the world as well.

One of the areas of specialty where McCabe focuses is on Disney vacations. This include packages and trips to not just Walt Disney World Resort in Orlando, but also Disney Land in California and Disney Cruises.

The McCabe travel agency team can also help clients to book an Adventures by Disney package to international locations or a trip to the Hawaiian Disney Resort Au’Lani.

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Small World Vacations Review

Small World Vacations is a travel agency that’s an Authorized Disney Vacation Planner, which means the people who work for this U.S. travel agency are specifically knowledgeable and experienced in all things Disney.

Key Factors That Led to Our Ranking of This as One of the Best Travel Companies

Among top travel companies and the best travel agencies, the following are specific ways Small World Vacations ranks at the top.

Authorized Disney Vacation Planner

Small World Vacations is not just a best travel agency but is specifically a Platinum-Level Authorized Disney Vacation Planner best travel agency. This best travel agency has a team of more than 60 agents around the country, and they are graduates of the College of Disney Knowledge for travel agents. They have also participated in onsite learning at Walt Disney World and Disneyland, so they have first-hand experience.

Agents are experienced using My Magic+ and making Advanced Dining and FastPass+ selections as well.

They have also been named as one of Inc. Magazine ’s top 5,000 fastest growing companies in the U.S. for many years in a row.

Free Service

Small World Vacations is one of the best travel companies and best travel agencies for many reasons, including the fact that there is never a charge for their services. They offer an onboard credit of up to $1,000 for booking a Disney Cruise with them as well, and a savings of up to $1,000 on an Adventure by Disney Vacations.

Small World Vacations, a top U.S. travel agency, has a history in the travel agency industry spanning 20 years. During that time, they have helped clients save millions of dollars on a variety of Disney vacations.

The team of this U.S. travel agency is always on the lookout for current and upcoming discounts and savings, and they figure out the best discount options for clients based on their resort, travel party, and dates.

They also compare discounts to make sure they’re getting the best one. If a lower price does become available, the team of this leader among travel agencies will do everything possible to get that lower price for their client.

Zicasso Handcrafted Travel Review

Zicasso Handcrafted Travel is a leader among travel agent companies for many reasons, and it makes hassle-free trip planning a reality for clients.

Key Factors That Led to Our Ranking of This as One of the Top Travel Agent Companies

The following details some of the top reasons Zicasso is included on this list of travel agent companies and top travel agencies in the U.S.

Recognition

Zicasso has been recognized as one of the world’s best travel agencies and best travel companies by outlets including Travel + Leisure, which named it one of the best travel websites.

The New York Times recognized it for the fact that it acts as a free matchmaking service for vacationers who need travel agents. Other outlets that have highlighted the benefits of Zicasso include The Wall Street Journal and NBC News.

Travel Specialists

Zicasso is unique from many of the other top travel agencies and best travel companies included on this list. As compared to other best travel agencies, Zicasso actually acts as a link between travelers and travel operators. They vet their travel operators extensively and make sure they hire only the best for their luxury travel planning services.

Every specialist has to undergo rigorous screening before joining the network, and they receive additional coaching as well.

Specialists must undergo detailed assessments and must have a certain standard regarding traveler’s reviews as well.

Other Advantages

Other advantages of using this travel agency to plan a trip include:

• The website is convenient and award-winning
• Personalized matching includes up to three top travel specialists who are the best fit for you
• You’ll only work with the top 10% of travel specialists
• Specialists have expertise in their destinations
• 24/7 support from partners
• Default and fraud protection

Read More: Cheapest Way to Travel to Europe | Cheapest Places to Fly into, Travel by Train, and Other Budgeting Tips

Conclusion—Top 6 Best Travel Companies

The role of travel agencies and travel companies has changed and evolved somewhat in recent years, but the best travel agencies and top travel agencies still offer extensive benefits to clients.

One of the biggest benefits of working with one of the top travel agency names is access to exclusive offers, deals, and discounts, as well as unique experiences. Working with top travel companies can also help save time in the planning of a perfect trip, whether it’s for business or pleasure.

Each of the above travel agencies and travel companies has a long, established and excellent reputation in the industry as one of the top travel agencies.

AdvisoryHQ (AHQ) Disclaimer:

Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Review AdvisoryHQ’s Terms  for details. Also review each firm’s site for the most updated data, rates and info.

Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click to view AdvisoryHQ's advertiser disclosures .

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Extended check-in/out whenever possible.

Chablé Yucatán

This luxury Mexico resort was founded on the basis of Mayan well-being, and offers thoughtful immersion into the country’s vibrant culture.

$100 hotel / resort credit.

Upgrade & extended check-in/out whenever possible.

Domaine de Fontenille

This restored 18th-century home sits amid an organic garden and 17th-century vineyard in Luberon, an idyllic hilltop region in Provence.

Complimentary experience.

Welcome note & amenities.

One-way airport transfer.

Why We're Different

Customized travel planning for your style, expert advice from people who've actually been there, free upgrades, spa credits and more — we got you, relax, you're in good hands.

Fora Advisor Christina P.

Christina was extremely thorough throughout the process. She handled everything every step of the way. Honestly, it felt like she was right by my side throughout the entire trip. I could not have experienced this trip without her.

Booked travel to Illinois with Christina P.

Fora Advisor Katrina F.

Katrina was incredible every step of the way. She helped us tighten up our itinerary and made great recommendations for hotels and restaurants that worked really well for our family. I would highly recommend anyone thinking about how to make their trip perfect go straight to Katrina.

Booked travel to California with Katrina F.

Fora Advisor Melissa F.

I was impressed by the high level of professionalism in planning and organizing my trip to NYC. Attention to detail and genuine care for my particular interests - great restaurants and seeing the best of the city - were evident in every step of the planning. I highly recommend Melissa!

Booked travel to New York City with Melissa F.

Fora Advisor Thomas S.

Thomas was amazing. He got us a free room upgrade, free breakfasts for 5 days (an ~$270 value), a $50 room credit, early checkin, late checkout and more. I am referring him to all of my friends who like to travel in style.

Booked travel to Washington DC with Thomas S.

Fora Advisor Sequoia A.

Managed expectations and helped deliver the experience I was looking for. Kind and professional. Facilitated everything so I could fully enjoy myself without worry or any kind of stress arranging my stay.

Booked travel to Mexico with Sequoia A.

Fora Advisor Jill M.

Jill is amazing - so professional and goes above and beyond to accommodate her clients and their particular requests and booking preferences. She always find exactly what we need and want! Highly recommend.

Booked travel to Portugal with Jill M.

Looking for travel inspiration?

Are you the go-to person for travel tips.

Turn it into a dream job. We'll show you the ropes and make you look great. Work from anywhere, flexible or full-time — the best gig you didn't know existed.

Still have questions? We got you.

What is a travel agency.

A travel agency supports a team of travel advisors who sell, curate and book travel. Travel advisors consult with clients on where to go, what to do and where to stay. In addition to planning and booking trips, advisors communicate with hotels and other partners (tour companies, cruises, etc.) to ensure each trip goes smoothly.

What is the difference between a travel advisor and a travel agent?

The terms travel agent and travel advisor are used interchangeably. The original term was ‘travel agent,’ but the industry has gone through a bit of a rebrand to showcase the breadth of work that a travel advisor does. We use both, but typically refer to our network of travel advisors simply as Fora Advisors.  

Fora Advisors (a.k.a. travel advisors / agents) work with clients to understand their travel needs and handle all the travel arrangements, from booking a hotel for a long weekend to planning a honeymoon to securing a room block for a corporate conference. 

What are the benefits of being a travel agent?

Working with a travel agent helps you level up your travel experience. A travel agent handles all the logistics — on-the-ground transfers, hotel and tour bookings, itinerary planning — so you can get the most out of your trip, without any of the stress. 

Plus, our Fora travel agents have insider access to over 5,000 preferred partnerships, meaning you get complimentary perks, priority upgrades and so much more at thousands of locations around the globe. We put serious time and airline mileage into visiting these properties in person so we can give you the up-to-date intel on your destination. We also maintain close relationships with hotel management so you’re treated like the VIP you are from the moment you arrive.

In other words, working with a travel agent unlocks a secret travel world you need to be a part of. But don’t just take our word for it… we have tons of 5-star reviews from happy clients.

Will I get perks & benefits when I work with a Fora Advisor?

Yes — big time. Our travel advisors have access to upgrades & perks at over 5,000 partners around the world. Plus, our partnerships with brands like Virtuoso , Four Seasons , Rosewood and beyond — as well as with smaller, independent boutique hotels — ensure you get treated like a VIP wherever you travel to next.

What types of travel can I book with Fora?

You name it, we book it: resort vacations, , city breaks, vacation home rentals, once-in-a-lifetime adventures, weekend escapes… We do it all.

Do Fora Advisors count as Disney travel agents? What about cruise travel agents?

Absolutely. We provide comprehensive training on just about everything in the travel industry, so our advisors are well equipped to curate any client’s dream trip. (Read more about the benefits of booking with a cruise travel agent .)

I’m planning a group trip. Can Fora Advisors help?

Of course! The more the merrier. Whether you’re organizing a family reunion, , bachelorette party or company-wide retreat, we’re happy to help. Just get in touch with your Fora Advisor to begin the process.

How do I make the most of my experience when planning a trip with Fora?

Tell us everything. Let us know if you love golf, must have access to a kids’ club or have a soft spot for off-the-beaten-path travel . Serious allergies or dietary restrictions are also very helpful information to share. That way, we’ll only show you options that fit your wants and needs. We also love to hear about your favorite hotels and trips you’ve enjoyed in the past, because that clues us in to your travel style.

If you’ve never worked with a travel advisor before, get our guide on what to expect when booking with a travel agent .

Wait, I kind of want to be a Fora Advisor myself. How can I join?

We love to hear it! We have a guide on how to become a travel agent . Then, when you’re interested in transforming your passion for travel into a meaningful career, apply to become a Fora Advisor today . 

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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Update April 12, 2024

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Travel Agent License + Seller of Travel Registration: Do You Need Them in 2024?

So, you want to become a travel agent and now you're wondering what's next. Do you need a travel agent license to get started? Is their travel agency licensing on the federal level? The state level?

Here's the quick answer to your travel agent license question: Depending on what state you live in — or if you sell to residents who live in states with seller of travel (SOT) requirements — the answer is yes, you may need one.

We're glad you're here because we're going to tell you, in laymen's terms, how to get the travel agency licensing you need.

What Is a Travel Agent License or Seller of Travel Registration?

First thing to know: we'll use the term travel agent license and seller of travel (SOT) registration interchangeably.

Normal people would call it a travel agent license but since it's not actually a license, the states call it seller of travel registrations. Po-tay-toes, po-tah-toes.

You might be envisioning that a travel agency license requires:

• travel agent training requirements,
• tests your industry knowledge,
• or lays out continuing education requirements.

Well, it doesn't. :) It's best to think of a travel agency license more like a registration, which is why they're formally called Seller of Travel registrations.

Federal + State Travel Agent Licensing

Let's start with the good news: On the national/federal level, a seller of travel license is not required . The US government isn't looking to cash in on travel agencies through registration/licensing fees. Phew!

The travel agent license thing changes a bit when it comes to the state level. While this may sound like a bummer, there's more good news . . . very few states (only four) have travel agent licensing requirements.

In the US, there are four states that have Seller of Travel (SOT) registrations: Hawaii, Washington, Florida, and California.

When we talk about The Big Four SOT States ® , we're talking about California (CA), Florida (FL), Hawaii (HI), and Washington (WA).

1. California Seller of Travel

2. Florida Seller of Travel

3. Washington Seller of Travel

4. Hawaii Seller of Travel

5. Other states with travel agency regulations

How do I know if I need a Seller of Travel Registration?

How do you know if you need a Florida Seller of Travel, California Seller of Travel, Washington Seller of Travel or Hawaii Seller of Travel registration?

If I had to summarize this entire article in two sentences it would go like this: If your agency is based in or you have clients in California, Florida, Washington, or Hawaii you will need to register as a seller of travel for those respective states.

If this isn't you, then congratulations! You're dismissed from HAR's travel agency license class.

If you are one of the lucky advisors who operate in or sell to clients in HI, WA, FL, or CA then congratulations to you too, because you're about to sound really knowledgeable at travel industry events when someone asks you about Seller of Travel registrations!

The thing to know about Florida's seller of travel, California's seller of travel and Washington and Hawaii's is that they aren't just contained to state lines.

If you live in New York but you're booking a client that lives in California, Florida, Washington or Hawaii, guess what? You're expected to comply with the Big Four laws.

The Seller of Travel for California, Florida, Hawaii, and Washington apply to any agency that does business with residents of those states. — Daniel Zim

Here's a great explanation from Daniel Zim, travel attorney 1 :

"The Seller of Travel for California, Florida, Hawaii and Washington apply to any agency that does business with residents of those states. They are extraterritorial laws meaning that the law extends far beyond the borders of the state. The business does not have to reside in the regulating state, the business could reside anywhere in the world but it would have to comply with California, Florida, Hawaii and Washington."

Next up, we'll take a high-level look at things with our infographic, and then we'll start diving deeper into the nuances and intricacies state by state.

I want to warn you that it may seem overwhelming . But don't worry. You only need to focus on the requirements in states that apply to you. Plus, once you figure out what you need and apply for your travel agency license, you're good to go!

A Visually Pleasing Way to Look at Seller of Travel Laws

We whipped up this neat infographic for you! It's a visual rundown of:

Florida Seller of Travel

California Seller of Travel

Washington Seller of Travel

and Hawaii Seller of Travel

It breaks down cost and complicated info into an easy-to-read visual. If you want to shortcut to a state, just click on the state you want in the infographic.

You have to enter your email to see the infographic, but I promise, it's worth it :). It's a less visually busy way to look at things.

California Seller of Travel + Travel Agency License: Do You Need One & How to Apply

Let's start with the doozie. California.

Because they're one of the Big Four SOT States ®, if your travel agency is located in California or you book clients who reside in California, you may need a travel agency license/ seller of travel number in California.

California's Seller of Travel + travel agency license is different in a few ways:

• They have a consumer restitution fund that all sellers of travel participate in and pay into.
• In addition to registering as a California seller of travel, you need to register for a business ID, even if you're not located in CA.

California seller of travel + Travel Agency LICENSE: exemptions

I know, increased regulations make your eyes glaze over. BUT, these regulations come with good tidings if you're a (relatively) small businesses.

If you meet all of the exemptions below , you do not need your own California travel agency license / seller of travel number!

1. Your business model is: Sole Proprietor, single-member LLC, or single-shareholder S Corp.

2. You are selling through your host, with your host's accreditation number.

3. You use your host's accreditation for all bookings (no booking direct, booking under your own accreditation or bypassing the host).

4. All fees (consultation/service fees) must be processed through the host agency. ( more on service fees and seller of travel laws )

5. Clients must pay host or supplier directly. (No taking cash. Checks would need to be made out to the host agency.)

6. You must disclose to every sale that you belong to a host, including the host's name, address, phone number and CA SOT registration number.

7. You have a written contract with a host agency that has a CA SOT. 

To find out if a host agency has a California travel agency license, visit our host agency list and check the company details section:

California Seller of travel + Travel Agency LICENSE: How to APPLY

Here's the steps to apply for California's seller of travel and travel agency license:

1. Register your business with California's Secretary of State

Register for a CA state business ID .

If you don't live in CA, you'll fill out the ' foreign entity ' (out-of-state or out-of-country) form for your respective business structure .

2. Register with the Travel Consumer Restitution Corporation

If you need to apply for your own California Seller of Travel number, register your agency with the Travel Consumer Restitution Corporation . They are in charge of administration of the Travel Consumer Restitution Fund. Cost is $100 for each location .

Who needs to participate in the Travel Consumer Restitution Fund? According to the CA dept. of justice (DOJ), "A registered seller of travel whose principal place of business is in California and who does business with persons in California must participate in the TCRC."

Of course, to keep it interesting, the Travel Consumer Restitution Fund has some exemptions :

• Applicant does not do business or advertise to persons located in California, including by internet advertisement; but has a location in California.
• Applicant's principal place of business is outside California.
• Applicant has no location or agent in California.
• Applicant is neither an issuer nor a subsidiary of an issuer of securities that are listed on a national securities exchange or designated as a national market system security.

Questions? California's Travel Consumer Restitution Corporation's office number is (530) 809-4220.

3. Establish a Trust Account

If you apply for a California Seller of Travel number and travel agency license, you will need to establish a trust account for any direct payments from clients.

There are a few alternatives to a trust account for any rebels about there:

• Credit Card Transactions: If you only accept credit card payments and you don't have access to clients funds, this is a great alternative to a trust. Do you qualify? Check out this California Seller of Travel affidavit form .
• Acquire a Surety Bond
• Include a Consumer Protection Escrow Plan (§17550.16 - Exemption from trust account. Letter (c), 1-7)

4. Apply for your California seller of travel + travel agency license

Once you're registered through the Travel Consumer Restitution Corporation, apply for your California seller of travel number (which is California's travel agency license) .

5. Renew annually

You'll need to renew your California seller of travel registration and travel agency license every year. Renewal is a choose your own adventure situation. Here's your two paths:

• There have been no changes in your agency: Congrats! This is the easy route. If all your agency info is the same when you previously applied, all you need to do is fill out this attestation form .
• There have been changes: This is the thornier path, but all you have to do is read these instructions then fill out this renewal form .

6. Uh.... can you go over that again, please?

It's confusing. Don't be afraid to contact their office for clarification.

• Email: [email protected]
• Phone:  (213) 269-6564

Florida Seller of Travel + Florida Travel Agency License

Since Florida is a member of our Big Four SOT States®, we know that Florida's Seller of Travel law applies to any travel agency who books clients residing in Florida, regardless of the agency's location, right?

[In unison: "Yes, Steph."]

You're doing so great!

Florida's travel agency license isn't nearly as complex as California's (thank goodness), but it's important to know that Florida may require you to have a surety bond.

Florida Seller of Travel + Travel AGENCY LICENSE: Exemptions

The big question: If an independent contractor belongs to a host agency , can that independent contractor use the host's Florida seller of travel number and travel agency license?

If you meet ALL of the exemptions below, you can use your host agency's Florida Seller of Travel number , but you must fill out the Independent Agent Statement of Exemption Form ($50/yr):

• You must be with a host agency that has a Florida Seller of Travel number; AND
• Have a writtencontract with the seller(s) of travel listed above (you'll provide them a copy of the contract); AND
• You do not accept fees (service/consultation/etc), commission, or other valuable consideration directly from your clients (they must go through your host agency); AND
• You do not have unused ticket stock in your possession; AND
• You do not have the ability to issue tickets, lodging or vacation certificates, or any other travel documents.

And here's another scenario where your travel agency can be exempt from Florida's Seller of Travel registration.

• If you're an ARC accredited agency for 3+ years under the same ownership, then you can file for an exemption.

Florida Seller of Travel + Travel AGENCY LICENSE: How to Apply

The Florida Seller of Travel number costs $300/yr and requires annual renewal. (If you're selling vacation certificates, add on another $100/yr.)

For all you active duty military, honorably discharged veterans, military spouses or surviving spouses out there—thank you for your service and sacrifices!—you may be eligible for a waiver of the registration/renewal fees ( see section 2(c) for requirements ). Here's the military fee waiver request form .

Something Florida requires for their seller of travel registration and travel agency license that California does not, is travel agencies need to provide a $25,000 Surety Bond with their application. (It jumps to a $50,000 bond if you're selling vacation certificates.)

But good news!

• If you've got a clean record and 5 or more years of operating in the state of Florida, you can file for a complete waiver of the bond requirement (waiver form is in the registration/renewal application).
• For those of you with a clean track record, you can also request a request a security reduction on your application or fill out a separate security exemption form , which would bring the bond amount down to $10k-20k, depending on your sales.

Here's the steps to get your Florida Seller of Travel number and travel agency license:

1. Get a surety bond (if applicable)

Don't forget to make sure the seals or signatures by principal and witnesses are on the bond. Also make sure the power of attorney is included with surety bond.

2. Apply for your Florida seller of travel registration and travel agency license

Fill out this application if you need your own seller of travel number . Or apply here if you can use your host agency's SOT number .

3. Renew annually

All registrations are valid for one year, beginning the day the certificate is issued, unless suspended or revoked for cause. Don't forget to renew because Florida may issue civil or administrative fines of up to $5,000 per violation. (Each sale or attempted sale may be considered a separate violation. )

Hawaii Seller of Travel + Travel Agency License

Again, Hawaii is one of our Big Four SOT States ® so if you're working with clients who live in Hawaii—even if your agency isn't in Hawaii—you'll need a Hawaii travel agency license/ seller of travel number.

There's a few key points to know about Hawaii's travel agency licensing:

• Similar to the CA SOT laws, regardless of where you live, you'll need to register your business in Hawaii if you are an LLC, LLP, Corporation, or Partnership. (Out of state agencies will register as a foreign entity.)
• If you're selling stand-alone activities to your clients, you technically also need an Activity Desk license.
• And this last one is the most challenging. Travel agencies need to have a business bank account with a bank located in Hawaii.

Hawaii Seller of Travel + Travel Agency License: Exemptions

One of our awesome Hawaii-based readers gave us the scoop on Hawaii's travel agency licensing/ seller of travel laws—thanks for your sleuthing, Mara Kunkel!

In addition to registering for a seller of travel license, Hawaii has regulations about opening a client trust account (see #3 above). But thanks to Mara's sleuthing, we've learned that Hawaii-based agents who want to go with a mainland host can apply for a waiver for the host, assuming the agent is not handling any of the clients' money—no cash, no checks—directly.

Hawaii agents with mainland hosts can qualify for a trust account waiver only if they do not handle client monies. Similar to CA, all client money needs to go through the supplier or the host agency. If this is up your alley, you can include that information in a letter asking for a trust account waiver along with your application for a Hawaii seller of travel license.

The Hawaii seller of travel and travel agency license costs $215/yr on the even-numbered years and $146/yr on the odd-numbered years. (Hawaii likes to keep you on your toes!)

Hawaii Seller of Travel + Travel Agency License: How to Apply

Here's what you need to do to get your Hawaii seller of travel and travel agency license:

1. Register your business with Hawaii's Dept of Commerce and Consumer Affairs

Register your business with the Business Registration Division (BREG) if you are an LLC, LLP, Corporation, or Partnership. (Out of state agencies will register as a foreign entity and sole proprietors need not register.) Here's the current fee schedule to register your business in Hawaii . If you have questions, you can e mail [email protected] or call (808) 586-2727.

2. Open a trust account with a bank in Hawaii

We know they give exceptions for Hawaii-based agencies that have a mainland host as long as the agency isn't accepting any money and that may transfer to non-Hawaii-based agencies. You can try calling them at (808) 586-3000 to see if your agency would qualify for an exemption on this.

3. Apply for your Hawaii Seller of Travel registration

Fill out the Hawaii travel agent license application , making sure to have your trust account information and if you're a LLC, LLP, partnership or corporation, have proof your business is registered with BREG (step 1).

3. Renew on odd-numbered years

All Hawaii travel agency licenses, regardless of issuance date, expire on December 31 of each ODD-NUMBERED year and are subject to renewal on or before the expiration date. Renewal applications and the notarized statement form are mailed to current registrations about 6 weeks prior to the expiration date.

Washington Seller of Travel + Travel Agency License

When it comes to Washington's travel agency license/ seller of travel laws, it's going to sound awfully familiar. Of course, we have the start with the same base as the other Big Four SOT States ® —you'll need the license not only if your agency is in Washington state, but also if you serve clients who live there.

Since (most) ICs sell travel under their own brand, they will have to get their own Washington travel agency license.

And like Hawaii and California, Washington wants to know who owns your agency so they require proof of business registration. But unlike Hawaii and California, if your agency is located outside Washington state, you can send proof of business registration in your home state. Hurray for small victories!

And here's a new twist: If you hold payments for travel for more than 5 days, you'll need to do 1 of 3 things:

• Open up a Seller of Travel trust account (business account) at a bank in Washington state.
• Purchase a Surety Bond (the size of the bond is based on the previous year's sales).
• Be a member of good standing in a professional association approved by the Department of Licensing, through which you get both a $1,000,000 errors and omissions policy and a surety bond of at least $250,000. What associations offer that, I honestly have no idea...

Washington Seller of Travel + tRAVEL aGENCY lICENSE: Exemptions

If the IC meets the following criteria, they can use the host's Washington travel agency license number 2 :

• The host agency has a Washington Seller of Travel number and has the IC is registered under their number.; and
• The IC is conducting business using the name of the host agency; and
• No money goes through the independent contractor. All money is collected in the name of the host agency and is processed by the host agency. No collecting cash, no checks made out to your agency, service/consultation fees would need to be charged under the host agency's name. ( more on service fees and seller of travel laws )

I'm going to be frank and say that it's unlikely an IC can use their host's Washington seller of travel number.

Because in order to use a host's Washington seller of travel number / travel agency license, the advisor needs to be selling under the name of the host agency. Since (most) hosted advisors sell travel under their own brand, not their host's brand, they will have to get their own Washington travel agency license.

Washington Seller of Travel + Travel agency License: How to Apply

We'll walk you through apply to get a Washington travel agency license online below:

1. Apply for a Washington state business license

Out of state businesses can attach proof of business registration in their state, and Washington based businesses can apply for a business license here . It's through the Department of Revenue so you may feel like you're in the wrong place, but you're not!

Set up an account and under 'Business Licensing' heading, select 'Apply for a New Business License'. This will walk you through the steps to get registered in Washington.

When you get to the 'Activity Search' section (below), select 'Travel Agent, Agency'. This will trigger the adding of the Seller of Travel endorsement (form) to your application.

For foreign entities (travel agencies not located in Washington), you'll have a chance to upload proof of business registration with your state at the end of the application.

There is a $50 processing fee for the business license and the Washington seller of travel license will set you back $222/yr. (Washington SOT fee schedule) . You can pay online.

2. Renew annually

Washington seller of travel and travel agency licenses expire one year after issue so make sure to renew it in the same place you applied for your business license in step 1.

Other States with Travel Agency Regulations

The Big Four SOT States ® are the ones everyone will always say have Seller of Travel (SOT) laws/travel agency licensing but there's a few I found I think should also be mentioned:

• Delaware: If you're a travel agency in Delaware (scroll to No. 24) , you are required to register for an occupational license. The cost is currently $225 USD. It's a bit different than the state travel agency licensing laws above because you only need it if you open a travel agency in Delaware (vs. needing it if you plan to sell to any Delaware residents).
• Illinois: Surprise! If your agency is based in Illinois, you may need to establish a trust account in order to adhere to the Illinois Travel Promotion Consumer Protection . Our insider source (Ann Thomson Nelson in the comments) mentioned this requirement only pertains to agents taking payments from clients, rather than paying the supplier directly. Even then, there are exemptions if you a.) have the equivalent of $1M liability coverage through Errors and Omissions Insurance , and b.) have a surety bond of $100,000 or more.
• Louisiana: Louisiana requires an annual travel agency licensing fee for retail travel agencies (storefronts). Are you a home-based agency in Louisiana? You're in the clear! What's the cost? It depends on your gross sales. So check out this resource on Louisiana travel agency licensing fees to see where you fall. (Shout to Alec Mena for sharing this resource!)
• Massachusetts: They have a 4-page document of random rules for travel agencies that make a wonderful read before bedtime. Sweet dreams, Massachusetts agency owners: MA's 940 CMR .
• New York: NY also has hard and fast laws for sellers of travel. I'd like to say they're common sense, and that so long as you're not a jerk, you're okay, but you know what, I'm going to go ahead and resist that temptation. Instead, if you're an NY-based agent, go read NY's Article 10-A Truth in Travel Act . Particularly, look at this chapter, Section 157-A for a very specific outline of disclosures you must provide for your travel clients.

Did we miss one? Let us know in the comments! We should say that this is not an exhaustive list. Rather, it's a crash course in states that have regulations that may directly impact travel advisors .

If you're a tour operator, or participate in travel club sales, chances are that since you're selling travel, you'll need a seller of travel license and the requirements and application process may be a little different.

Local/City Travel Agent Licensing

In the beginning, we said there is no travel agency licensing laws on the national level. Then we zoomed in on the state level, where we had The Big Four SOT States ® (Florida, California, Washington, Hawaii) with the seller of travel/ travel agency licensing laws.

Now let's talk about things on the city level.

Breaking down regulations to the city level is complex. The local level is going to involve some research on your end. What you'll want to do is familiarize yourself with local laws that affect travel agencies.

A good start is to ask your local Chamber of Commerce if there are any general business regulations in your city that you should be aware of.

If you don't know where to start to find out more about local laws, contact your Chamber of Commerce or visit our   resources page   to find your local SBA or SCORE office.

Did We Mention Travel Insurance Licensing... and Waivers?

Yeah. We have more info on regulations for you. Boring, confusing, and frustrating... but very important. Find out more on travel insurance licensing for agencies.

Most travel agencies have a travel waiver for their clients. See what other agencies are including in their travel waivers and download a free travel waiver sample and an Oversea Travel Tips & Checklist .

Save Money With a Travel Agent License with a Host Agency

Since the site focuses on host agencies, it's important to mention another host agency benefit —saving the expense of a travel agency license. In some states, you can use your host's Seller of Travel number instead of purchasing your own!

For instance, in Florida, independent contractors that are exempt don't have to pay the full $300 annual registration fee. Agents with a host can go under their host's Florida Seller of Travel number and pay only $50/yr - a savings of $250.  😊 And now hosted agents that meet CA's criteria for exemption can sell under their host agency's California Seller of Travel number — a savings of $100/year.

Check with your host agency or the state's seller of travel office for details. On our main page, you can filter hosts according to which seller of travel they provide.

If you're interested in finding a host agency, visit our host agency list and reviews .

Still Confused? We can help.

Applying for your seller of travel registration is just one small part of starting a travel agency . If you're finding you have analysis paralysis and feel completely overwhelmed and alone on the journey, we've got just the thing for you!

HAR's 7 Day Setup Accelerator course gives you information in digestible pieces, allowing you to get started faster and with the support you need to make it happen. You'll have the HAR team and a community of your peers to help answer your questions, cheer you on, and hold you accountable. :)

It's hard to find info on a travel agent license. Take this from a lady who spent hours on Washington's overly confusing Seller of Travel registration path!

We wrote this article to save agents time and money. If it helped you out, please drop us a line in the comments or share the article—doing so makes it easier for others to find this page.

Editor's note 9/10/2015: Nevada did have a seller of travel law... then they kept suspending it for what felt like forever (ahem, 6 years). And in July 2015,  Nevada's Seller of Travel Law is officially repealed and Nevada travel agents do not need a license to sell travel.

Editor's note 01/28/2021: Iowa repealed their Seller of Travel requirements as of 06/2020 so is no longer included in this article.

Editor's note 04/18/24: This article was originally published in Dec. 2012 and was updated and republished with the most current information at the post date listed above.

• Sorry, we need an obligatory disclaimer. I am not an attorney (but here are some travel industry attorneys !). I aggregated this info from first-hand experience and other industry sources to create a resource for those looking into a travel agent license. All info is accurate to my knowledge but information given should be fact-checked and never be considered legal advice. ↩
• 5(a-b) https://app.leg.wa.gov/RCW/default.aspx?cite=19.138.100 ↩

About the Author

Steph grew up in the travel industry, helping on and off with her mom's homebased travel agency. She has worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn (her fav) and Pinterest as 'iamstephly'. 🙂 You can also catch her on her Substack, Bumblin' Around, where she writes on things outside the world of HAR.

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

This Is the Most Popular All-Inclusive in Aruba, According to Travel Agents 

An island’s most successful resort can be defined in many ways from its service to its privacy and, most importantly to Caribbean specialists, its popularity among travelers.

With all those factors in mind, advisors, in an official pool that included more than 100 advisors, named their go-to hotel to pitch to adult clients looking for an all-inclusive experience.

To access this content, subscribe now. Choose from two tailored subscription options: Caribbean Journal Invest for comprehensive investment news or Caribbean Journal Travel Advisor for targeted content for travel agents and advisors. Subscribe today to unlock this article and receive our biweekly newsletter. Categories: All-Inclusive , Caribbean Travel Advisor Recent Articles

A New Way to Fly to Abaco in The Bahamas 

The historic charm of Plymouth on Green Turtle Cay. The always-bustling cocktail hours of Nippers on Great Guana. The rarefied homes of Baker’s Bay. Tranquil turtle cocktails at The Bluff House. The world-class golf at The Abaco Club on Winding Bay. […]

Copa Is Adding More Flights to Belize 

Air travel , flights , news.

In a big boost for South American travelers, Panama’s Copa Ailrines is enhancing its nonstop service to Belize.  Starting in June, Copa will be running flights on both Mondays and Fridays, Caribbean Journal has learned.  That service will be operated […]

United Is Extending Its Bermuda Schedule for the Summer

Flights , news.

United Airlines is expanding its service to Bermuda this summer season, Caribbean Journal has learned.  The carrier’s seasonal service between Newark Liberty International Airport and Bermuda is being extended this summer.  United had initially planned to sunset the service in […]

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Pope Francis may visit United States in September after UN invitation

By Andrea Gagliarducci

Rome Newsroom, Apr 25, 2024 / 07:22 am

Pope Francis is reportedly considering returning to the United States in September to speak before the United Nations General Assembly.

The news was initially reported by the French Catholic newspaper La Croix and has not yet been officially confirmed by the Vatican. A source from the Vatican Secretariat of State, meanwhile, told CNA this week that “a formal invitation has arrived from Secretary-General Antonio Guterres, and Pope Francis seems inclined to respond positively.”

If the New York trip occurs, the pope would visit the United Nations during its “Summit of the Future,” which the international body will convene from Sept. 22–23.

The possible trip to the United States could change the pope’s already-busy September travel schedule. The Holy See Press Office has announced that Pope Francis will be in Indonesia, Papua New Guinea, Timor Leste, and Singapore from Sept. 2–13.

Pope Francis is also expected at the end of September in Belgium, where he is scheduled to celebrate the 600th anniversary of the University of Louvain, which has been divided into two different linguistic entities since the 1960s. The Holy Father told Mexican television network Televisa last December that he intended to travel to Belgium in 2024.

According to a source familiar with the planning of papal trips, Pope Francis’ trip to Louvain could be postponed to 2025. The postponement of the journey would leave room at the end of September for the visit to the United Nations.

During his planned stay in Belgium, Pope Francis will also celebrate Mass at the national shrine of Koelkenberg. There are also rumors that the pontiff will stop in Luxembourg, one of the small nations favored by the pope for trips to Europe. Luxembourg officials have denied the visit, but the Vatican Secretariat of State has indicated the trip is possible.

The September summit’s objective is to strengthen the structures of the United Nations and global “governance” to face more fully the “new and old challenges” of the coming years, the U.N. has said. 

The meeting will lead a “pact for the future” to advance rapidly toward realizing the U.N.’s “sustainable development goals.”

In a meeting with students in April, Pope Francis described the summit as “an important event,” with the Holy Father urging students to help ensure the plan “becomes concrete and is implemented through processes and actions for change.”

Pope Francis, who is 87, has undergone two surgeries in the last four years and is under regular medical screening. A planned trip to Abu Dhabi to participate in the COP28 meeting was canceled last December due to health reasons. 

The pope was last in the United States in 2015, during which he also appeared before the United Nations.

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French Air Controller Strike

Affected Airports - City , State Association:

• Paris  Charles De Gaulle, France  (CDG)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to French Air Controller Strike Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

• OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
• OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
• Ticket reissue for original ticketed fare
• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
• Any changes made to origin/destination all fare rules apply

300-Mile Radius Only - Allowed

• Within same country
• For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 2 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
• Original issuing agency responsible for ticket reissue
• Ticket Revalidation not permitted
• The return travel must be booked in the original class of service (inventory)
• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: 23APR24A or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
• Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

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• Local Media Release

U.S. Border Patrol Agents and Jefferson County Sheriff’s Deputies Seized More Than $300,000 in Smuggled Tobacco Products

THERESA, N.Y.  – U.S. Border Patrol agents assigned to the Wellesley Island Station Anti-Smuggling Unit assisted the Jefferson County Sheriff’s Office on a traffic stop that resulted in the seizure of more than one million smuggled cigarettes .

On April 14, Border Patrol agents responded to a traffic stop initiated by sheriff’s deputies on State Route 411. Through investigative steps, Border Patrol agents and sheriff’s deputies discovered more than fifty cardboard boxes that contained 1,025,000 non-compliant-loose cigarettes. Further investigation by U.S. Customs and Border Protection, Office of Field Operations, revealed that the loose cigarettes were not manufactured in the United States and were determined to have a MSRP of more than $336,000.

“Discovering and removing illicit and unregulated tobacco products is one of the many enforcement actions we take to safeguard our nation and the community,” said Patrol Agent in Charge Andrew Regan. “The partnership the Border Patrol has with the Jefferson County Sheriff’s Office is crucial in the prevention of criminal organizations from profiting and exploiting the trafficking of potentially hazardous tobacco products.”                                                                                   

The cigarettes and vehicle were seized for destruction/forfeiture by the U. S. Border Patrol. The trafficking of smuggled tobacco products in New York state remains illegal under state and federal law.

Buffalo Sector is responsible for securing the border between ports of entry in New York and Pennsylvania encompassing 341 linear maritime border miles. The assistance of citizens is invaluable to their border security mission, and they welcome community members to help them keep our nation’s borders safe and report suspicious activity at 1-800-331-0353. 

For more on Customs and Border Protection’s mission at our nation’s ports of entry with CBP officers and along U.S. borders with Border Patrol agents, please visit the Border Security section of the CBP website. 

Follow us on X (formerly Twitter) @CBPBuffalo and @USBPChiefBUN

U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the comprehensive management, control, and protection of our nation’s borders, combining customs, immigration, border security, and agricultural protection at and between official ports of entry.