daruro travel agency

[email protected] | +252 615510044 | 8 Am to 5 Pm

Visa worldwide | book online | log in.

• Daruro Airline
• Freedom Airline
• Destination
• Vision & Mission
• Our Services

DESCRIPTION

[caldera_form id=”CF58219144761dc”]

About Daruro Travel

Daruro Travel Services is a privately owned business enterprise founded with a clear vision of serving the underserved travel industry of Somalia with honor and dignity.

Get In Touch

Daruro Air Travel and Logistics

Daruro Air Travel Service and Logistics is agency that will ease your travel planning and arrangements to any destination around the world.

Daruro Air Travel and Logistics is a privately owned business enterprise founded with a clear vision of serving the underserved travel industry of Somalia with honor and dignity. The company is based in Mogadishu City and has branch offices in Baidoa,Kismayo and Nairobi . Daruro is specialized in travel and tourism businesses related businesses.

Our services include but not limited to Chartered flights, domestic and international ticketing, Cargo and Transit clearance and many more…

Daruro Travel Services offer you peace of mind in a time where any seasoned traveler can easily tell you that last minute changes, cancellations and their policies, missed flights and a lot more are all part of travel. Having our dedicated professional staff by your side ensures that you will be completely taken care of, no matter where you are.

We offer you peace of mind in a time where any seasoned traveler can easily tell you that last minute changes, cancellations and their policies, missed flights and a lot more are all part of travel. Having our dedicated professional staff by your side ensures that you will be completely taken care of, no matter where you are.

As our travel management client, you will always receive customized, personalized service to ensure that your travel plans fulfill your objectives, whether they are corporate-related, medical, or for you and your family’s enjoyment.

• Convenient one-stop planning
• 24/7 customer support for corporate travelers
• Expert Guidance
• Personalized Service
• Maximum travel choices
• Competitive Prices
• Value-added travel specialists

Our Mission

Quality service with accuracy time daruro is responsible, vision & mission.

• To become the leading Travel services provider in our Region.
• To be leading Travel Agency in the travel industry providing efficient and effective services to our customers.

Daruro Travel Service provides personalized, responsive travel service, based first and foremost on the travel needs of the client, with special attention to detail, value for cost, and professional courtesy.

• We provide such service through an organization whose character and persona attract the most qualified workers; one that challenges and fully develops individual talents, encourages vigorous collaboration to drive the agency ahead, and maintains  corporate values, and integrity.
• Through the successful pursuit of our commitments, we aim to make our service a model for the industry; and as a result of our success, as our business and our people grow, we contribute to the prosperity of the communities in which we live and work.
• To strive for the satisfaction of our Customer
• To guarantee the Quality of our services
• To provide the most competitive pricing for all our clients.

Our Services

Daruro Air Travel And Logistics  promises to get you wherever you want to be and in the style you desire. We’re among the top travel agencies in the country and rest assure, you can depend on us to add value and peace of mind to your trip whether you’re traveling for business, leisure or even medical reasons.

Our services include but not limited to Chartered flights, domestic and international ticketing, Cargo and Transit clearance and many more… 

Related Tour & Travels

We provide visas, local & international flight tickets, Umrah hajj services among many others. Welcom

We provide visas,local & international flight tickets,holiday packages,car hiring,umra& hajj services among many others.welcome today to explore your dream

Koofi Express Travel Services is a private company based in Mogadishu which provides International and Domestic air ticketing, Hajj and Umrah Packages, Hotel & Bus reservation and World Wide Tours Packages for our customers.

Local Tickets

International tickets.

The Saudi Consulate Section of the Royal Embassy of Saudi Arabia in Nairobi, Kenya would like to inform prospective Umrah applicants applicants to check with authorized Umrah travel agencies for the beginning and end of the annual Umrah seasons. Umrah visas are valid for 15 days and not valid for work or residence.

Umrah and Hajj Health Requirements

We would like to bring to all applicants’ attention that Umrah visas are granted gratis. Each applicant for an Umrah visa must apply through an authorized, licensed Kenya travel agency. These agencies must have signed contract with Saudi companies or establishment to provide Umrah visas services. Umrah visas are not valid for work or residency.

• Umrah visas are provided free of charge.
• Umrah visas do not give the right to work or reside in the Kingdom of Saudi Arabia.
• Each applicant for an Umrah visa must apply through a  licensed Kenyan travel agency , which must have signed a contract with a Saudi company or establishment to provide Umrah visa services.

Applications for Hajj visa will not be considered if the following requirements are not met:

1. The applicant must have a passport with a validity of at least six (6) months and acceptable both for entry to Saudi Arabia and entry to the next destination; the passport should have at least two empty visa pages adjacent to each other.

2. Each applicant must submit one (1) recent passport size color photograph with a white background. The photograph must be a full-face view in which the visa applicant is facing the camera directly. Side or angled views are NOT accepted.

3. A completed application form filled-out with black ink or printed; the form must be signed and stamped by the authorized travel agency.

4. The Mahram should write his complete information on the application forms of his spouse and children or any relative with whom he is traveling. He should also provide copies of marriage or birth certificates; if these documents were issued outside the US, he should then provide copies translated and notarized by a certified translation office.

5. All women are required to travel for Umrah with a Mahram. Proof of kinship must be submitted with the application form. Women over the age of forty-five (45) may travel without a Mahram with an organized group, They must, however submits a no objection letter from her husband, son or brother authorizing her to travel for Umrah with the named group. This letter should be notarized.

6. The applicant must be in possession of a non-refundable roundtrip ticket with confirmed reservations.

7. The applicant must submit proof of vaccination for meningitis and ACYW135. For infants and children up to fifteen (15) years of age, a vaccination report is required for polio as well as meningitis and polio.  Children over fifteen (15) years of age should present the same vaccinations requested for adults.

a. meningitis and ACYW135.

b. The seasonal (or common) flu, which should be taken two weeks before applying for the visa.

c. The H1N1 flu, if a vaccine is made available before Hajj season, and should be taken two weeks before applying for the visa.

d. Infants and children up to fifteen (15) years of age should provide a vaccination report for meningococcal and polio.

e. Children above fifteen (15) years of age should present the same vaccinations requested for adults.

f. Health experts advise the following groups to postpone their plans for Hajj and Umrah this year for their own safety: The elderly, the terminally ill, pregnant women, and children.

8. Umrah visas will only be granted once the competent authorities in the Kingdom of Saudi Arabia have approved the applicant’s request.

9. The validity of the Umrah visa is one month. The length of stay in the Kingdom will depend on the duration of the Umrah program chosen by the applicant.

10. Any applicant visiting the United States who has legally spent more than two (2) months in the United States country may apply for an Umrah visa through an authorized travel agency.

11. Minors (under 18 years of age) will not be granted an Umrah visa if not accompanied by their family and travelling with one parent must submit a notrized letter of authorization, in either in Arabic or English, signed by both parents or legal guardians.

12. If the applicant has converted to Islam, he/she should provide an Islamic certificate notarized by an Islamic Center.

For more information about licensed Saudi companies and different offers for performing Umrah and visiting Madinah, please visit the  Ministry of Hajj’s website .

General Guidelines for Umrah Pilgrims:

• Travelers must carry vaccination certificates with them for inspection by the Saudi Authority at port of entry.
• No food products are allowed into the Kingdom of Saudi Arabia.
• Pilgrims will be authorized to visit any city besides the Holy Sites, if they request permission from the Authorized Saudi Passport Offices.
• Their travel agency should be informed of such intention. The travel agency should then provide and arrange for transportation.
• Umrah pilgrims should not overstay their visas.
• Umrah pilgrims are urged to declare all currencies in their possession and to exchange currencies only through authorized currency exchange establishments.

General Guidelines for Travel Agencies:

• Travel agencies must submit all contracts and financial guarantee letters before Umrah visas are issued.
• Passports will be returned if the information submitted is not compatible with the information sent electronically by the Ministry of Hajj.
• The Embassy reserves the right to inform the Ministry of Hajj about travel agencies that submit inaccurate or incomplete applications.
• Travel agencies should affix on each passport a sticker showing the travel agency’s name, address and telephone number.
• The Ministry of Hajj will void Umrah visas if applicants do not submit applications within fifteen (15) days from the date of issuance of visa.
• Travel agencies must make sure that all Umrah pilgrims they send leave the Kingdom by 15 Shawwal of every year.
• If a travel agency wishes to submit any question or complaints to the Ministry of Hajj, they may do so through the company or agency they deal with in Saudi Arabia or through the official routes in their country.

Visitors to the Kingdom of Saudi Arabia shall abide by the country’s Islamic laws and regulations and respect its society’s values and traditions. The Kingdom of Saudi Arabia’s anti-drug trafficking laws are strictly enforced. Violators are subject to severe punishment, which may include the death penalty. Sectarian, political or religious gatherings are forbidden.

WHILE WE SEARCH

FOR THE BEST CRUISE ADVENTURES!

All the cruise lines in one place

Everything you love about online booking plus the passion, service and expertise of Harr Travel

• 40 Years of experience
• Service, Advice and Advocacy
• Flights and Hotels
• Personalized Travel Planning
• Bonus amenities plus onboard credits
• Search  Cruises
• Search  Cruise Tours

Select Duration (nights)

Select the number of nights you would like your cruise to last

• Harr Travel Featured Cruises

Firebird Travel

RUSSIA TRAVEL HOME

Thank you for your enquiry.

RUSSIA TRAVEL PACKAGES A selection of Russian tours to take as they are or adjust to your needs.

THE GOLDEN RING Visit the heart of ancient Russia. What is the Golden Ring?

MOSCOW TOURS What you can see in Moscow.

MOSCOW DAY TRIPS Get out of Moscow and take a relaxing trip to some of these places

ST. PETERSBURG Some of the sights to see in Petersburg

LAKE BAIKAL TOURS Hiking and trekking around the world's deepest lake in the heart of Siberia

RUSSIAN DIGS Come and work in the field on a Russian Archaeological dig. Full training given on site.

TRAVEL TIPS & SERVICES Getting around in Russia

If you do not receive a confirmation email shortly then you have probably incorrectly entered your email.

Number of travelers ">

Special Interests or requests.          "> ">

If you experience difficulties please use this link to send Regular Email . All information is treated as confidential

• Share full article

Advertisement

Supported by

Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Mobile Menu Overlay

The White House 1600 Pennsylvania Ave NW Washington, DC 20500

FACT SHEET: Biden- ⁠ Harris Administration Announces Rules to Deliver Automatic Refunds and Protect Consumers from Surprise Junk Fees in Air   Travel

Newly finalized rules will mandate automatic, cash refunds for cancelled or significantly delayed flights and save consumers over half a billion dollars every year in airline fees

WASHINGTON – Building on a historic record of expanding consumer protections and standing up for airline passengers, the Biden-Harris Administration announced final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees. These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers over half a billion dollars every year in hidden and surprise junk fees.   The rules are part of the Biden-Harris Administration’s work to lower costs for consumers and take on corporate rip-offs. President Biden signed an Executive Order on Promoting Competition in 2021 that encouraged DOT to take steps to promote fairer, more transparent, and competitive markets.   Requiring Automatic Cash Airline Refunds

The first rule requires airlines to promptly provide passengers with automatic cash refunds when owed because their flights are cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided.   Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how to make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. Passengers would also receive a travel credit or voucher by default from many airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.   DOT’s rule makes it simple and straightforward for passengers to receive the money they are owed. The final rule requires refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.
• Prompt: Airlines and ticket agents must promptly issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees.

Protecting Against Surprise Airline Junk Fees

Secondly, DOT is requiring airlines and ticket agents to tell consumers upfront what fees they charge for checked bags, a carry-on bag, for changing a reservation, or cancelling a reservation. This ensures that consumers can avoid surprise fees when they purchase tickets from airlines or ticket agents, including both brick-and-mortar travel agencies or online travel agencies. The rule will help consumers avoid unneeded or unexpected charges that can increase quickly and add significant cost to what may, at first, look like a cheap ticket. Extra fees, like checked baggage and change fees, have been a growing source of revenue for airlines, while also becoming more complex and confusing for passengers over time. In total, thanks to the final rule, consumers are expected to save over half a billion dollars every year that they are currently overpaying in airline fees. DOT’s rule ensures that consumers have the information they need to better understand the true costs of air travel. Under the final rule, airlines are required to:

• Disclose baggage, change, and cancellation fees upfront : Each fee must be disclosed the first time that fare and schedule information is provided on the airline’s online platform — and cannot be displayed through a hyperlink.
• Explain fee policies before ticket purchase: For each type of baggage, airlines and ticket agents must spell out the weight and dimension limitations that they impose. They must also describe any prohibitions or restrictions on changing or cancelling a flight, along with policies related to differences in fare when switching to a more or less expensive flight.  
• Share fee information with third parties : An airline must provide useable, current, and accurate information regarding its baggage, change, and cancellation fees and policies to any company that is required to disclose them to consumers and receives fare, schedule, and availability information from that airline.
• Inform consumers that seats are guaranteed: When offering an advance seat assignment for a fee, airlines and ticket agents must let consumers know that purchasing a seat is not necessary to travel, so consumers can avoid paying unwanted seat selection fees.
• Provide both standard and passenger-specific fee information:  Consumers can choose to view passenger-specific fee information based on their participation in the airline’s rewards program, their military status, or the credit card that they use — or they can decide to stay anonymous and get the standard fee information.
• End discount bait-and-switch tactics: The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights. It prohibits airlines from advertising a promotional discount off a low base fare that does not include all mandatory carrier-imposed fees.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration Both of these actions were suggested for consideration by the DOT in the Executive Order on Promoting Competition and build on historic steps the Biden-Harris Administration has already taken to expand consumer protections, promote competition, and protect air travelers. Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• DOT launched the flightrights.gov dashboard, and now all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov.
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.
• DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs

In addition to finalizing the rules to require automatic refunds and protect consumers from surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, as the Department is working on its family seating junk fee ban proposal.
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

Travelers can learn more about their protections when they fly at  FlightRights.gov . Consumers may file an airline complaint with the Department  here .

Stay Connected

We'll be in touch with the latest information on how President Biden and his administration are working for the American people, as well as ways you can get involved and help our country build back better.

Opt in to send and receive text messages from President Biden.

We've detected unusual activity from your computer network

To continue, please click the box below to let us know you're not a robot.

Why did this happen?

Please make sure your browser supports JavaScript and cookies and that you are not blocking them from loading. For more information you can review our Terms of Service and Cookie Policy .

For inquiries related to this message please contact our support team and provide the reference ID below.