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SpiceJet Review [2024]: Low fares but are they trustworthy?

SpiceJet is one of India's most popular budget airlines. But lower prices often come with a catch. So. is SpiceJet worth those tempting ticket prices? Explore this review to learn more!

Are you hoping to explore India and hit all the major cities and sights by flying domestically? SpiceJet might just be your ticket to all that India has to offer! 

SpiceJet is a popular Indian airline among locals and travelers alike. They also offer cheap tickets to many of India's biggest cities and some off-the-beaten-path destinations.

India has many domestic airlines to choose from, like Indigo,  Akas Air , Air India, Go Air, and Vistara, which all offer a wide range of destinations. 

So how do you choose which airline is best for you? How reliable are they? You're about to find out if SpiceJet's budget tickets are worth it. 

What is SpiceJet?

SpiceJet  airlines is one of the two biggest budget airlines operating in India. The airline is based in Gurgaon, Haryana, a northern state in India, and serves over 8 million customers annually. 

SpiceJet has been recognized as India's 3rd largest airline when measuring the total number of passengers annually. They aim to have the highest consumer value by providing honest and ethical service.

Where does SpiceJet Fly?

SpiceJet has 55 domestic and international destinations. Their international flights include: 

Some of SpiceJet's domestic destinations are:

Who Owns SpiceJet?

SpiceJet is a publicly traded company owned by Ajay Singh, who bought the company in 2015. 

They operate a fleet of 99 planes, including Boeing 737 and Bombardier Dash 8. 

Is SpiceJet Safe?

SpiceJet had some mid-flight incidents in 2022, like a cracked windshield and a fuel leak. This is causing their customer base to be concerned. SpiceJet maintains that its planes are adequately inspected and safe for customers to travel. 

Although they have some planes grounded recently due to inspection failure, SpiceJet is a relatively safe airline with a clean record. 

SpiceJet Cancellation Policy

After purchasing a ticket with SpiceJet, you have 24 hours to change or cancel the ticket and get a full refund. 

After the 24-hour window, there is a cancellation fee for international and domestic flights. 

SpiceJet Customer Service

SpiceJet doesn't have a great track record when it comes to quality customer service. Many travelers report being charged extra fees and having canceled payments charged to their credit card days later. 

There are complaints of poor inflight service and food. And a customer care line that's difficult to use is bringing their service rating down. 

Right now, SpiceJet has a rating of 1.4 on Trusted Pilot, with some of the better reviews mentioning issues with their flights. 

The SpiceJet web check-in is simple to use, but if you need assistance, customer service is hard to contact and is reportedly rude and unhelpful.

SpiceJet Baggage Policy

This budget airline comes with typical extra fees for baggage. Only one carry-on bag is allowed on board, with a weight restriction of 7 kg. 

You can add extra or overweight luggage when booking your ticket, which will cost about $11. If you arrive at the airport to find your bag is overweight, there is an added charge of ​​$7 per kg on domestic flights. Any additional luggage pieces are $12 per item. 

SpiceJet has some interesting rules regarding what can and cannot be in your cabin bag. Items like E-cigarettes and certain Macbook Pro laptops are entirely banned on cabin bags and checked-in bags.

If you have a Macbook Pro laptop with a 15-inch screen that was purchased between September 2015 and May 2017, then unfortunately it's a no-go!

The In-Flight Experience

Everyone's individual experience varies, but there are some things to expect when flying with a low-cost airline. Sneaky fees and hidden costs abound. So unless you carry small hand luggage, expect to pay a little extra. 

Everything on SpiceJet costs extra and should be booked ahead of time when you buy your flights to avoid excess costs at the airport.

There are three price options for add-ons on your SpiceJet flight:

Spice Saver

This option is their cheapest, covering just the hand luggage and no add-ons.

The Spice Max option includes priority privileges such as extra legroom and a complimentary meal and drink. 

This option allows you to change your ticket for free and includes a preferred seat choice, free meal, drink, and a free RT-PCR test if needed. 

Add-ons like seat and meal combos, priority check-in, extra baggage, and insurance can all be purchased as extras regardless of your selected Spice option. 

When purchasing the basic ticket, a budget airline's inflight experience is as expected. There's barely any legroom, uncomfortable seating, no inflight entertainment, and no meal service. 

SpiceJet vs. Indigo

Indigo is another popular airline in India that also offers affordable tickets. Many customers report that their staff is friendly and helpful, the website is easy to use, and their flights are usually on time. 

Indigo flights are significantly more expensive than SpiceJet, but their basic fare includes hand luggage and a checked-in bag, whereas SpiceJet does not. 

Overall, SpiceJet is more affordable than Indigo, even when you factor in the extra baggage costs. But if it's service you're after, then Indigo offers a slightly better experience.

Is SpiceJet a Good Airline?

SpiceJet is a safe and decent airline if you're backpacking in India and looking to get around on a budget. 

It's always best to check recent reviews before booking with any airline. Traveling with SpiceJet will be a good option if you don't mind a no-frills travel experience. 

SpiceJet has a rating of 3.5/5 on Trip Advisor, but its ratings on other sites are much lower. 

Foreigners Traveling in India

It's good to note that foreigners will have difficulties purchasing local flights online in India with a foreign credit card. It's best to plan and book all your local flights with the same credit card before you leave your home country. 

It's also important that you travel in India with the same credit card, as you will be asked to show the credit card before boarding or to provide the details on the front and back of the card.

Is SpiceJet Worth it?

What SpiceJet lacks in extras, it makes up for with significantly lower ticket prices! SpiceJet is worth it if you don't mind a slightly uncomfortable flight or if you aren't traveling a long distance.

If you're looking for a little bit more comfort or are traveling internationally from India, it may be worth rethinking SpiceJet. In that case, you'd be better off overlooking the higher prices and looking into some of India's other airlines like Indigo, Vistara, or Air India. 

Foreigners in India can easily afford a slightly higher ticket while still traveling on a budget , so it would be worth it to weigh out other options. 

Traveling in India can be a bit hectic without the added difficulty of flight/ticket issues. It's best to take the easier route when booking local flights, especially during busy periods such as  Diwali .

Our Rating: 2.3/5

• Cheap tickets
• Many local and international destinations
• Safe flights
• Difficult customer service
• Extra charges for everything
• Uncomfortable seats 

Plan your next trip with Pilot! 

Now that you've researched some of India's local airlines, it's a good time to start planning the rest of the journey! Even if you choose to fly with SpiceJet or a different airline, be sure to plan the rest of your itinerary with Pilot. 

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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This UK-based budget airline is one of the world's top five

Whether it’s a narrow seats , no leg room, or extra fees for hand luggage , we love to moan about low-cost airlines.

But, while we might spend a few hours feeling like the proverbial sardine, you can get to Spain for less than your family’s weekly shop – a worthy sacrifice.

As Ryanair once sassily posted on social media alongside a picture of a smirking Ryanair jet: ‘No matter how much they complain, they will always fly with you.’

Good point.

So, if you want to make your budget trip as comfortable as possible, you’re in luck.

A new ranking has revealed the top 25 low-cost airlines for 2024 – and four favourites amongst British passengers make the cut.

Top 25 low-cost airlines for 2024

• AirAsia Group
• Air Canada Rouge
• Cebu Pacific
• Jetstar Group

Source: Airlineratings.com

The highest ranking UK airline is easyJet , which placed at number five. Believe it or not, easyJet has been flying passengers since November 1995, and became a household name after it’s founder Stelios Haji-Ioannou, appeared on the BBC TV series, Airline.

Despite it’s high position, 80% of reviews on Trust Pilot for Easyjet are just one star, with scathing remarks such as ‘shambolic’ and ‘a sack of sh*t airline’,

However, the airline carried just under 83 million passengers last year – so it must be doing something right.

Are you guilty of this 'evil' airline habit?

An American flight attendant who goes by Cher on TikTok has revealed what she believes is the single worst thing a passenger can do on an airplane.

‘Putting any type of bottle that has liquid in it in the overhead bin,’ Cher declares, in a video which has been viewed more than 73,000 times.

‘Every single time, without fail, that water bottle, as soon as we take off, is going to leak inside the bin.

Cher, who has been cabin crew for five years, hates this so much, that she described it as ‘heinous, evil and diabolical.’

While she admits it’s an easy mistake to make, saying, ‘it’s tempting to do this if it’s in the outer pocket of your backpack,’ she’s adamant it’s poor plane behaviour.

So why is it so awful? ‘Not only does that soak everybody else’s bags, the water always picks one person and it’ll follow a stream and completely dump out of the bin onto one person,’ explains Cher.

And she’s not wrong that bottles will most likely leak. As an airplane climbs higher into the sky,  the air pressure drops  and it causes the air inside the cabin to expand. This means any air trapped in water bottles will also expand, which can force the water to leak out of it.

Next up in the list was Jet2 at number 11, followed by Ryanair at 16 (an Irish airline, but a close neighbour and favourite among Brits). Finally, WizzAir (based in Hungary, but again, popular among UK passengers) just scraped into the list at 25.

The ranking, compiled by, AirlineRatings , used 12 criteria to determine their winners. These included passenger reviews, fleet age, product offering and safety and incident ratings.

Overall, it was AirAsia, the Malaysian low cost airline, that was crowned the winner. Air Baltic, the flag carrier of Latvia, came in second, followed by Air Canada Rouge, a subsidiary of Air Canada, who off the top three.

There were a few on the list we hadn’t heard of, including the sweet-sounding Peach (a low-cost Japanese airline) and Spicejet, the fourth largest airline in India.

Do you have a story to share?

Get in touch by emailing [email protected] .

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What is it like to fly with SpiceJet ?

Flying with SpiceJet is FUN, AFFORDABLE & EXCITING! As a low fare airline, SpiceJet believes that flying should be a means of transport for everyone "flying for everyone". We aim to provide our passengers a totally unique flying experience that is safe, reliable and on-time with high level of passenger services.

Does SpiceJet provide any food or drinks onboard?

Variety of hot meals, sandwiches, chef's choices, and special meals such as meals for diabetics, jain meal, low-calorie salads etc., are available for pre-booking at discounted rates. In addition to these, passengers can also pre-book Cake (Mocha, 500 g) to surprise their loved ones. All meals can be pre-booked up to 6 hours prior to departure, apart from special meals and cake which are available for pre-booking up to 24 hrs prior and 48 hours prior to departure, respectively.

Our on-board menu offers a variety of ready-to-eat products, munchies and beverages to choose from.

Where does SpiceJet fly to?

Click here to know the latest destinations.

What type of aircraft does SpiceJet fly?

SpiceJet operates a fleet of Boeing (B737-700, B737-800 & B737-900 ER) and Q-400 aircraft, all configured with a single class cabin. The latest addition to the fleet is Boeing 737-MAX 8 aircraft.

For more details on each aircraft type, please visit https://corporate.spicejet.com/Fleet.aspx .

When will SpiceJet be flying to new destinations?

SpiceJet’s aim is to provide affordable efficient air travel. To achieve this objective, SpiceJet will regularly add services to new destinations. Information about the same shall be conveyed to patrons via suitable means of communication.

What if I just want to obtain flights schedules without making a reservation?

Passengers may view latest flight schedule from ‘view our latest flight schedules’ link on the website. Link https://corporate.spicejet.com/Schedules.aspx

Do I need any documents to enter the airport?

Yes, you would need your flight itinerary and a photo identification proof to enter the airport.

How do I check-in for the flight?

For a swift airport experience and to avoid possible long queues at the airport check-in counters, it is highly recommended to web check-in for your domestic flight. Web check-in for your flight by visiting www.spicejet.com or our mobile app.

Do note, web check-in will close 60 minutes prior to departure. For assistance with check-in or re-issuance of boarding pass through Reservations, a facilitation fee of Rs. 200 per passenger will be charged. Bookings made under the fares of armed forces, senior citizens, unaccompanied minors and for passengers with medical conditions/stretchers are exempted from this fee.

Check-in may also be done at the airport check-in counters that open three hours prior to departure and close 60 minutes prior to departure. Passengers are requested to report to the check-in counter at least two hours prior to departure.

What valid ID proof would be accepted at the airport for Port Blair?

All Foreign Nationals/Non-Indian Nationals/NRI need to carry their Passport with valid documents for their travel to Port Blair(Andaman and Nicobar Island). All NRI must have PIO (person of India origin) or Passport with valid documents.

Does SpiceJet offer connections to other airlines?

No, SpiceJet does not offer connections to other airlines and takes no responsibility for missed connections. However, on certain sectors, SpiceJet offers connectivity between two SpiceJet flights (Connected sectors). Booking made for connected sectors will be confirmed under a single reservation number, fees & surcharges will be applicable only with respect to one segment.

Does SpiceJet offer a frequent flyer program?

Yes, we do offer a frequent flyer program https://spiceclub.spicejet.com/

Can I bring my Sports Equipment?

Sports/ Skiing equipment, Golf bags, large musical instruments, Bicycle, Surf Boards, LCD and LED TVs of sizes more than 39 inches and other such large and/ or out of gauge items will be termed as Special Baggage. Special Baggage, when registered as Checked-in Baggage shall be subject to a Handling Fee, as detailed in the below grid:

*Additional charges charged by the Service Provider & Handling Charges.

• For any baggage weights exceeding the applicable free checked baggage allowance, the normal excess baggage charges will be charged in addition to the handling fee as detailed in the above grid. Carriage of all Special Baggage’s shall also be governed by applicable terms and conditions contained in SpiceJet Conditions of Carriage with regard to carriage of fragile items, etc.
• Passenger travelling on SpiceJet from a Foreign country to an Indian city and travelling onwards by SpiceJet to a domestic sector booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit station.
• Connecting passengers under same PNR from a foreign Origin country to another foreign country destination via India on SpiceJet will not be charged any additional excess baggage or handling charges for any above mentioned articles at the transit station.
• LED/LCD TVs for size 39 inches and below would be treated as normal Check In baggage.
• Maximum two (02) LCD / LED TVs can be carried by one passenger as checked in baggage. (Both the LCD/LED TVs to be charged)
• Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.

Carriage policy of Portable Oxygen Concentrator (POC)

• POC’s are allowed in domestic / international (Boeing and Q-400) direct/ via / connecting flights.
• POC’s are allowed in hand baggage & check-in baggage both.
• Request for carriage of Portable Oxygen Concentrator (POC) in flight should be sent to [email protected] at least 48 hours prior to flight departure.

What time does boarding close for my flight?

Boarding gate closes 25 minutes prior to flight departure.

Can I bring my pets on board with me?

Pets are not permitted to be carried on-board SpiceJet flights. However, they are permitted to be carried in the cargo hold on domestic flights. For any assistance regarding carriage of pets through cargo, please write to [email protected] .

I have recently recovered from Covid-19. Can I travel by air?

If you were diagnosed with Covid-19 and recovered after receiving treatment, you will be allowed to travel only if you have a Covid-19 recovery or discharge certificate from any institution dealing with Covid-19 or a Covid-19 negative certificate that has been recently issued by an ICMR approved testing center.

What should I do if I feel unwell, fatigued, have respiratory distress, or find a fellow passenger in a similar situation?

If you feel unwell or come across another passenger who appears to be in a similar position, you must bring it to the immediate attention of our cabin crew on board. Our cabin crew will assist in handling the situation.

What is it like to fly with SpiceJet?

Flying with SpiceJet is FUN, AFFORDABLE & EXCITING! As a low fare airline, SpiceJet believes that flying should be a means of transport for everyone hence the tag line "flying for everyone" says it all. SpiceJet aims to provide its passengers a totally unique flying experience that is safe, reliable and on-time with high level of passenger services.

SpiceJet flies Boeing 737-800's and 737-900 ER's configured with single class with a seating capacity of 189 and 212 respectively. In addition to this SpiceJet has added the Q400 NextGen turboprop aircraft from Bombardier, which can accommodate 78 passengers on a single class configuration.

Is my credit card and personal information protected when I book over the Internet?

SpiceJet website is completely secure and is endorsed by Verisign. All the confidential payment details of our passengers are encrypted to ensure maximum security.

How does someone enter the airport terminal and check-in at the counter?

On confirmation of booking, the flight itinerary is emailed to the passenger. This itinerary is to be printed and carried along with valid identification documents to enter the airport terminal. Passengers are required to carry a valid ID with them at airport check-in and throughout their journey. The only acceptable proof of identification for international travel would be a valid passport.

What valid ID proof would be accepted at the airport?

For all international flights, the only acceptable proof of identification would be a valid passport. A passport must have 6 months validity from the date of travel. A passport must have a valid visa for travel. It is passenger responsibility to ensure appropriate travel documents are arranged and produced whenever required. We request all passengers to check and confirm from consulate of respective countries for exact travel requirement and formalities.

What documents do I need to carry for my international flight?

Passengers are required to ensure that they are in possession of all documents necessary for travel, apart from their tickets. A passport must have 6 months validity from the date of travel. A passport must have a valid visa for travel. It is passenger responsibility to ensure appropriate travel documents are arranged and produced whenever required. We request all passengers to check and confirm from consulate of respective countries for exact travel requirement and formalities. Embarkation forms should be duly filled and submitted to immigration authorities before boarding the aircraft.

What time does the check-in close?

Check-in for all international flights closes 60 minutes prior to flight departure.

Which currencies can be used for making purchases onboard SpiceJet flights?

On its international flights, SpiceJet accepts US dollars and the local currency of the flight's origin or destination country, except in Bangladesh, Afghanistan, Sri Lanka, and the Maldives, where only US dollars and Indian rupees are accepted. Coins of any currency are not accepted for any purchase onboard.

No, SpiceJet does not permit carriage of pets on its flights. However, guide dogs for visually impaired passengers are exempted from this rule. Bookings with guide dog must only be made through the reservations centre. Passenger must inform the reservation agent about the travel of the guide dog while getting the booking made. Guide dog must be well-trained, muzzled and leashed, and must have a moisture-absorbent mat underneath. Guide dog shall not occupy a passenger seat at any time.

*Additional charges charged by the Service Provider & Handling Charges.

• Privacy Policy
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Notification: We log the IP addresses of the visitors on our website for security reasons. © Copyright SpiceJet 2024.

• In each Agency ID, The minimum amount to be uploaded is of Rs.50 lakhs only and the maximum amount to be uploaded is Rs.10 Crore only.
• No Deposit Incentive or interest shall be payable by SpiceJet on the amount uploaded through Credit Card(s).
• Only such Credit Card(s) shall be accepted which are issued in India.
• The amount shall be uploaded in the Agency ID after deduction of .75% for above the amount of Rs.5 crore for each upload.
• Agency cannot charge back the uploaded amount under this arrangement.
• Any such charge back of uploaded amount by Agency shall attract charges alongwith interest as may be deemed fit by SpiceJet.
• Agency shall keep indemnified SpiceJet against any/all claim and/or damages arising out of or due to misuse of its credit card or Agency ID.
• Notwithstanding anything, these terms and conditions are subject to change any time without prior notice and at the sole discretion of SpiceJet.

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What is Spicejet Travel Insurance – Specially designed for SpiceJet Passengers?

Spicejet Travel Insurance – Specially designed for SpiceJet Passengers is an insurance program that HDFC ERGO GENERAL Insurance Company offers to passengers of SpiceJet.

This program is designed with domestic travellers needs in mind and is available via SpiceJet online booking system. Please note that the program was launched on 21/08/2018 and is not available for flight bookings prior to that date.

How do I purchase Spicejet Travel Insurance?

Travel Insurance can be purchased through below mediums:

• www.spiceJet.com during flight booking
• Manage My Booking (if not purchased during flight booking)
• Web Check-in (if not purchased during flight booking)

Travel Insurance can be purchased upto 24 Hours prior to the flight departure.

Who can purchase Spicejet Travel Insurance?

Passengers travelling with Spicejet network where journey begins from an Indian/Domestic sector can only purchase the Travel Insurance. Travel Insurance can be purchased for Adult / Child / Infant.

Is there an age limit to be covered under Spicejet Travel Insurance?

Passenger above 70 years and infant aged less than 6 months cant purchase Spicejet Travel Insurance because they are not covered in this plan.

Infants aged less than 6 months can’t be covered in this plan.

What is the fee of Spicejet Travel Insurance?

Fees of Domestic Spicejet Travel Insurance is INR 176 per passenger per PNR including all applicable taxes. Validity of this travel insurance is upto 30 days.

Can I purchase Spicejet Travel Insurance if I'm travelling for more than 30 days?

Yes you can still buy the travel insurance from SpiceJet but the validity of this insurance will be limited to 30 days from the date of start of travel.

In case of a round trip purchased on SpiceJet the coverage will end with the return journey to the originating station or 30 days from the date of commencement of policy whichever is earlier.

Case 1 (one way journey): If you are travelling one-way only, then the policy is valid till 30 days from the date and time of travel. Example - Suppose you are travelling from Delhi to Mumbai on 1st May 2016, then you are covered till 30th May 2016, even though your travel with SpiceJet was completed on 1st May 2016).

Case 2 (round trip journey): If you are travelling on round trip journey, then also the policy is valid till 30 days from the date and time of travel. Example - If you are travelling from Delhi - Mumbai – Delhi on 1st May 2016 and returning back to Delhi on 30th May 2016 then you can buy a policy from SpiceJet and the validity of 30 days will expire on the return journey date itself. In case of return ticket, Policy is covered till the date of return to origin city or 30 days whichever is earlier.

Case 3 (round trip journey): If you are travelling on round trip journey, and your return journey is beyond 30 days from the start date, then your return flight shall not be covered under the insurance policy as coverage will end in 30 days from the date of commencement of policy. For example –If you are travelling from Delhi - Mumbai – Delhi on 1st May 2016 and returning back to Delhi on 15th June 2016 then your return flight shall not be covered under the Spicejet Travel Insurance.

Am I still covered by Spicejet Travel Insurance if I catch a connecting flight to a different destination?

Coverage like trip cancellation, flight delay is only limited to SpiceJet flights. However, other coverage is applicable during the validity period of the policy.

For example: If you are travelling From Delhi to Chennai on 1st June 2016 via Mumbai. You take Delhi to Mumbai flight on SpiceJet and from Mumbai to Chennai you take another mode of transport other then SpiceJet, you would be entitled for benefit other than trip cancellation and flight delay which would only be restricted on SpiceJet flight. For other modes of transport, you would be covered only for rest of the benefits.

Who would be the beneficiary under this policy?

Benefits will be paid to the Insured Person's bona fide legal heir in the event of loss of life under the Accidental death Benefit. All other benefits will be payable to the Insured Person wherever applicable.

What do I do if I encounter an accident while covered?

For any claim related queries, intimation of claim, preauthorization, claim processing, claim status, and submission of claim related documents, Contact HDFC ERGO GENERAL at

Grievance Redressal Procedure

If You have a grievance that You wish Us to redress, You may contact Us with the details of Your grievance through:

You may also approach the grievance cell at any of HDFC ERGO GENERAL branch with the details of Your grievance during Our working hours from Monday to Friday

Can I cancel my Spicejet Travel Insurance?

Travel Insurance once purchased cannot be cancelled.

Is my Spicejet Travel Insurance refundable?

Travel Insurance once purchased is non-refundable.

However, if SpiceJet cancels the flight before the start of policy date i.e. departure date, then the amount of policy purchased will be fully refunded to customer ‘or’ if user cancels the flight ticket due to unforeseen circumstances like death / illness in family etc.

Once I purchase the policy can I change the date of my travel?

Yes, you may change your travel date. The Travel Insurance validity will be changed in accordance to the change in travel date.

In case of round trip journey, travel insurance is valid for upto 30 days. Any change in dates within these 30 days (from date of start of travel) is permissible. Example 1: Journey start date is 1st May and scheduled return date is 15th May. If customer changes return date to 30th May, then his return leg is also covered and policy will terminate on 30th May.

Example 2: Journey start date is 1st May and scheduled return date is 15th May. If customer changes return date to 10th May, then his return leg is also covered and policy will terminate on 10th May.

Example 3: Journey start date is 1st May and scheduled return date is 15th May. If customer changes return date to 10th June, then his return leg is not covered and policy will terminate on 30th May.

Do I have to carry a copy of my Certificate of Insurance with me when travelling?

We encourage you to carry a copy of your Certificate of Insurance while travelling.

What should I do if I did not receive or lost my Certificate of Insurance?

Your Spicejet Travel Insurance was successfully processed if it is reflected on the Confirmation Page. To get a copy, simply call HDFC ERGO GENERAL at:

Mention your Certificate Number (if available), Full Name, Flight Booking Number, PNR No., Travel Dates and Date of Purchase. The policy will be e-mailed to the email address provided by you.

Where can I get the full terms and condition of my Spicejet Travel Insurance?

The full terms and conditions of your Spicejet Travel Insurance are available in policy wording

What kind of benefits do I get with SpicejetTravel Insurance?

For detailed information about the benefits available under Spicejet Travel Insurance, please visit Product description and policy wording

What happens to my Spicejet Travel Insurance if SpiceJet reschedules my Return Flight?

Your Travel Insurance automatically changes to the new flight if your return flight is rescheduled by SpiceJet provided that it is within 30 days of the policy commencement date.

How will my accidental medical expenses be paid under SpicejetTravel Insurance?

You will be reimbursed for accidental medical expenses incurred as a result of an accident as per details in the Product description

If I meet with an accident during the trip for how long will the medical treatment be available?

If you meet with an accident during the trip, the policy provides for medical expenses necessarily incurred for treatment. This coverage is limited up to the Sum Insured of the policy.

Can I cancel my trip for any reason and get all my money back through my Trip Cancellation Benefit?

The Trip Cancellation Benefit is only applicable for reasons mentioned in the Product description and policy wording .

Does the policy cover pre-existing conditions?

No, the policy does not cover any pre-existing conditions or complications arising there from.

What does my Baggage loss Benefit cover?

The baggage loss coverage is available only if entire baggage has been lost while in custody of SpiceJet

How do I file a claim?

Please visit Claim settlement for detailed information.

How long is the claim processing time?

Claims will be processed within 30 working days after HDFC ERGO GENERAL has received all required documentation.

What is the time limit for filing a claim?

All claims must be intimated to HDFC ERGO GENERAL Insurance on their helpline within 7 days and documents can be submitted within 30 days from day of the Insured Person’s discharge from Hospital or completion of treatment or the completion of the event or occurrence giving rise to a claim

What do I do if I have any question on claims settlement?

Please visit policy wording link detailed information or contact HDFC ERGO GENERAL Insurance.

Who is responsible and liable for this policy?

The sole responsibility and liability of this policy lies with HDFC ERGO GENERAL Insurance. Please contact HDFC ERGO GENERAL only for all matters related to your policy.

What is HDFC ERGO GENERAL Insurance – Specially designed for SpiceJet Passengers?

HDFC ERGO GENERAL Insurance – Specially designed for SpiceJet Passengers is an insurance program that HDFC ERGO GENERAL Insurance Company offers to passengers of SpiceJet.

This program is designed with International traveller’s needs in mind and is available via SpiceJet online booking system. Please note that the program was launched on (21-Jan-2019) and is not available for flight bookings prior to that date

How do I purchase HDFC ERGO GENERAL Insurance?

• www.spicejet.com during flight booking

Who can purchase HDFC ERGO GENERAL Insurance?

Passengers travelling with Spicejet network where journey begins from Ex-India sector can only purchase the Travel Insurance. Insurance is not valid for Ex-International sectors. Travel Insurance can be purchased for Adult / Child / Infant.

Is there an age limit to be covered under HDFC ERGO GENERAL Insurance?

Passenger above 70 years of age and infant aged less than 6 months can’t purchase HDFC ERGO GENERAL Insurance because they are not covered under this plan.

What is the fee of HDFC ERGO GENERAL Insurance?

Fees of International HDFC ERGO GENERAL Insurance is INR 549 per passenger per PNR including all applicable taxes.The Travel Insurance is valid till the return journey to India the originating station or 30 days from the date of commencement of policy whichever is earlier.

Can I purchase HDFC ERGO GENERAL Insurance if I'm travelling for more than 30 days?

In case of a round trip purchased on SpiceJet the coverage will end with the return journey to India the originating station or 30 days from the date of commencement of policy whichever is earlier.

Case 1 (one way journey): If you are travelling one-way only, then the policy is valid till 30 days from the date and time of travel. Example - Suppose you are travelling from Delhi to Dubai on 1st May 2019, then you are covered till 30th May 2019, even though your travel with SpiceJet was completed on 1st May 2019).

Case 2 (round trip journey): If you are travelling on round trip journey, then also the policy is valid till 30 days from the date and time of travel. Example - If you are travelling from Delhi -Dubai – Delhi on 1st May2019 and returning back to Delhi on 30th May 2019 then you can buy a policy from SpiceJet and the validity of 30 days will expire on the return journey date itself. In case of return ticket, Policy is covered till the date of return to India origin city or 30 days whichever is earlier.

Case 3 (round trip journey): If you are travelling on round trip journey, and your return journey is beyond 30 days from the start date, then your return flight shall not be covered under the insurance policy as coverage will end in 30 days from the date of commencement of policy. For example –If you are travelling from Delhi - Dubai – Delhi on 1st May 2019 and returning back to Delhi on 15th June 2019 then your return flight shall not be covered under the HDFC ERGO GENERAL Insurance.

Am I still covered by HDFC ERGO GENERAL Insurance if I catch a connecting flight to a different destination?

Benefits will be paid to the Insured Person's bona fide legal heir in the event of loss of life under the Accidental death Benefit. All other benefits will be payable to the Insured Person wherever applicable

Grievance Redressal Procedure If you have a grievance that you wish us to redress, you may contact us with the details of your grievance through:

You may also approach the grievance cell at any of HDFC ERGO GENERAL branch with the details of your grievance during our working hours from Monday to Friday.

Can I cancel my HDFC ERGO GENERAL Insurance?

Is my hdfc ergo general insurance refundable.

In case of round trip journey, travel insurance is valid for upto 30 days. Any change in dates within these 30 days (from date of start of travel) is permissible.

Example 1: Journey start date is 1st May and scheduled return date is 15th May. If customer changes return date to 30th May, then his return leg is also covered and policy will terminate on 30th May.

Your HDFC ERGO GENERAL Insurance was successfully processed if it is reflected on the Confirmation Page.

To get a copy, simply call HDFC ERGO GENERAL at:

Where can I get the full terms and condition of my HDFC ERGO GENERAL Insurance?

The full terms and conditions of your HDFC ERGO GENERAL Insurance are available in policy wording

For detailed information about the benefits available under HDFC ERGO GENERAL Insurance, please visit Product description and policy wording

What happens to my HDFC ERGO GENERAL Insurance if SpiceJet reschedules my Return Flight?

How will my accidental medical expenses be paid under hdfc ergo general insurance.

Claims will be processed within 30 working days after HDFC ERGO GENERAL Insurance has received all required documentation.

Please visit policy wording detailed information or contact HDFC ERGO GENERAL Insurance.

The sole responsibility and liability of this policy lies with HDFC ERGO GENERAL Insurance. Please contact HDFC ERGO GENERAL Insurance only for all matters related to your policy.

What is HDFC ERGO GENERAL Policy – Specially designed for SpiceJet Passengers?

HDFC ERGO GENERAL Policy – Specially designed for SpiceJet Passengers is an insurance program that HDFC ERGO GENERAL Company LTD offers to passengers of SpiceJet.

This program is designed with international travelers needs in mind and is available via SpiceJet online booking system. Please note that the program was launched on 1st July’2016 and is not available for flight bookings prior to that date.

How do I purchase HDFC ERGO GENERAL Policy?

Who can purchase hdfc ergo general policy.

Passengers travelling with SpiceJet network can only purchase the Travel Insurance. Travel Insurance can be purchased for Adult / Child / Infant.

Is there an age limit to be covered under HDFC ERGO GENERAL Policy?

No, there is no age barrier to select or purchase HDFC ERGO GENERAL Policy

What is the fee of HDFC ERGO GENERAL Policy?

Fees of HDFC ERGO GENERAL Policy is INR 519/- per passenger per journey including all applicable taxes for 30 days.

Can I purchase HDFC ERGO GENERAL Policy if I'm travelling for more than 30 days?

No, travel insurance covers the passenger(s) for a period of 30 days from the date of commencement of journey on SpiceJet.

Case 1 (one way journey): If you are travelling one-way only, then the policy is valid till 30 days from the date and time of travel. Example - Suppose you are travelling Delhi – Dubai on 1st May 2016, then you are covered till 30th May 2016, even though your travel with SpiceJet was completed on 1st May 2016). Case 2 (round trip journey): If you are travelling on round trip journey, then also the policy is valid till 30 days from the date and time of travel. Example - If you are travelling from Delhi - Dubai – Delhi on 1st May 2016 and returning back to Delhi on 30th May 2016 then you can buy a policy from SpiceJet and the validity of 30 days will expires on the return journey date itself. In case of return ticket, Policy is covered till the date of return to origin city or 30 days whichever is earlier. Case 3 (round trip journey): If you are travelling on round trip journey, and your return journey is beyond 30 days from the start date, then your return flight shall not be covered under the insurance policy as coverage will end in 30 days from the date of commencement of policy. For example –If you are travelling from Delhi - Dubai – Delhi on 1st May 2016 and returning back to Delhi on 15th June 2016 then your return flight shall not be covered under the HDFC ERGO GENERAL Policy.

Am I still covered by HDFC ERGO GENERAL Policy if I catch a connecting flight to a different destination?

Coverage like trip cancellation, flight delay is only limited to SpiceJet flights. However, other coverage is applicable during the validity period of the policy. For example: If you are travelling from Dubai to Chennai on 1st June 2016 via Mumbai. You take Dubai to Mumbai flight on SpiceJet and from Mumbai to Chennai you take another mode of transport other than SpiceJet, you would be entitled for benefit other than trip cancellation and flight delay which would only be restricted on SpiceJet flight. For other modes of transport, you would be covered only for rest of the benefits.

Contact Details for our Service Provider - Europ Assistance:

Europ Assistance India Pvt. Ltd. C-301, Business Square, Andheri - Kurla Road, Chakala, Andheri (E), Mumbai - 400093, India

National Numbers for any emergency assistance: Toll Free: 1800 209 5522 Claims Landline: +91 22 6734 7843 Claims Landline: +91 22 6734 7844 Fax: +91 22 6734 7888

Email: [email protected] Website: www.europ-assistance.com

Can I cancel my HDFC ERGO GENERAL Policy?

Is my hdfc ergo general policy refundable.

Travel Insurance once purchased is non-refundable. However, if SpiceJet cancels the flight before the start of policy date i.e. departure date, then the amount of policy purchased will be fully refunded to customer ‘or’ if user cancels the flight ticket due to unforeseen circumstances like death / illness in family etc.

In case of round trip journey, the Travel Insurance validity will not be extended if the return flight is changed for travel beyond 30 days from onward flight. In this case, the return flight will not be covered under the Travel Insurance and the Insurance amount shall not be refunded. Travel Insurance will only be valid for 30 days from the date of departure.

Do I have to carry a copy of my Certificate of Insurance with me when traveling?

Your HDFC ERGO GENERAL Policy was successfully processed if it is reflected on the Confirmation Page and in your SpiceJet Itinerary.

To get a copy, simply call HDFC ERGO GENERAL at: - Toll Free No 1800 3009 - Email at : [email protected]

Where can I get the full terms and condition of my HDFC ERGO GENERAL Policy?

What kind of benefits do i get with hdfc ergo general policy.

For more detailed information about the benefits available under HDFC ERGO GENERAL Insurance, please visit Product Description and Policy Wording sections.

What happens to my HDFC ERGO GENERAL Policy if SpiceJet reschedules my Return Flight?

How will my accidental medical expenses be paid under hdfc ergo general policy.

You will be reimbursed for accidental medical expenses incurred as a result of an accident as per details in the Policy Wordings.

If you meet with an accident during the trip, the policy provides for medical expenses necessarily incurred for treatment up to the validity of policy which is 30 days from the commencement of the policy or return to originating city whichever is earlier.

Does HDFC ERGO GENERAL Policy cover sports and other similar activities?

No, HDFC ERGO GENERAL Policy does not cover sports and similar activities. For more details, please refer to the Policy Wordings.

The Trip Cancellation Benefit is only applicable for reasons mentioned in the Policy Wordings. Mentioned reasons include unforeseen illness, injury or death of the insured person’s family member (self, spouse, dependent children) injury or illness must be so disabling as to reasonable cause a trip to be cancelled or interrupted.

The baggage loss coverage is available only if entire baggage has been lost while in custody of SpiceJet.

Please visit Claim Process Overseas for detailed information.

Claims will be processed within 15 working days after HDFC ERGO GENERAL has received all required documentation.

All claims must be intimated to HDFC ERGO GENERAL on their helpline within 48 Hours & while in abroad. All documents can be submitted within 30 days post expiration of policy.

Please visit Claim Process Overseas for detailed information or contact HDFC ERGO GENERAL .

The sole responsibility and liability of this policy lies with HDFC ERGO GENERAL Company Ltd alone. Please contact HDFC ERGO GENERAL Company Ltd only for all matters related to your policy.

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• In each Agency ID, The minimum amount to be uploaded is of Rs.50 lakhs only and the maximum amount to be uploaded is Rs.10 Crore only.
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• Agency cannot charge back the uploaded amount under this arrangement.
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• Notwithstanding anything, these terms and conditions are subject to change any time without prior notice and at the sole discretion of SpiceJet.

Indian Travelers Looking at Airlines, Hotels to Boost Sustainability – India Report

Bulbul Dhawan , Skift

May 28th, 2024 at 11:00 PM EDT

Indians are being more mindful of the impact of their journeys on the environment – and it is changing the way they live their everyday lives, according to a report from Booking.com. We look at some of the steps the government and industry are taking in response.

Bulbul Dhawan

The Skift India Newsletter is your go-to platform for all news related to travel, tourism, airlines, and hospitality in India.

Indian travelers believe that airlines and hotels have the most potential to counter environmental impacts of tourism, followed by travelers themselves and major sites and apps, according to a report by Booking.com.

The report added that travelers adopting more mindful travel choices believe that sustainable travel adds value to their trips.

“Today for Indian travelers, sustainable practices not only enhance their travel experience but also inspire them to adopt similar habits in their daily lives. There is a desire to have a positive impact, with travelers more forthcoming in exploring activities that are driven by sustainability,” said Santosh Kumar, country manager for India, Sri Lanka, Maldives, and Indonesia at Booking.com. 

As India is actively promoting tourism to various destinations, including lesser explored ones, there is also a push towards sustainability from all stakeholders. Despite this push, the efforts have a long way to go.

• Green tourism strategies: The Indian ministry of tourism has developed a national strategy for sustainable tourism to “ensure more resilient, inclusive, carbon-neutral and resource-efficient tourism while safeguarding natural and cultural resources.” Meanwhile, Goa state tourism has launched a regenerative tourism campaign to nullify the negative impact of tourism and make net-positive impact on the environment and local communities. Kerala also has a responsible tourism mission which aims to make tourism a tool for the development of village and local communities, eradicating poverty and giving emphasis to women empowerment. There is also a push towards ecotourism and rural tourism.
• Efforts from airlines: SpiceJet, IndiGo, and Vistara have been exploring sustainable aviation fuel blends to reduce carbon emissions. They are also reducing single-use plastic on all flights. Air India has introduced TaxiBot, a semi-robotic equipment that acts as an extension of an aircraft’s nose landing gear. It tows the aircraft from the airport terminal gate to the taxi-out point and vice versa without using the aircraft’s engines.
• Responsible practices in hotels: There is a boost in eco-friendly accommodations and hotel chains in India such as The Fern Hotels and Resorts and CGH Earth that focus primarily on the environment. Major hotel chains have so far minimized single-use amenities in rooms and established bottling plants in the premises itself to reduce dependence on plastic bottles. Hotels are also looking to procure from local vendors in order to support local communities. 

Hilton Signs Flagship Brand in Gurugram

Hilton has signed its flagship Hilton Hotels and Resorts brand in Gurugram near Delhi. The company is developing the new-build 223-key hotel Hilton Gurugram Baani City Center with the Baani Group, and the hotel is set to open later this year. 

This marks the expansion of the hotel chain’s partnership with the Baani Group, which owns the DoubleTree by Hilton Gurgaon Baani Square. 

“Hilton is making strides to expand its presence in key gateway cities across the country,” Hilton’s senior vice president and India country head Zubin Saxena said.

The hotel chain currently has 26 operational hotels in India and more than 20 in its development pipeline. The company is set to double its footprint in the country over the next 3 to 4 years. 

In an earlier interview with Skift , Saxena said, “Between this year and the next, we will be opening a hotel every two to three months.” Hilton is currently present in 15 Indian markets and is looking to expand into about 75. 

ITC Hotels Opens Mementos Jaipur

ITC Hotels has announced the opening of Mementos by ITC Hotels, Jaipur. The property, which features 64 suites and villas in the first phase of opening, is the second to open under the Mementos brand in India. 

With this, ITC Hotels has 14 operational properties in the state of Rajasthan, including Mementos Udaipur. 

At the opening, ITC Hotels CEO Anil Chadha said that the company is on an impressive growth trajectory. It has a target of expanding its current portfolio of 130 properties to 200 hotels over the next five years. 

Akasa Air Commences Operations From Prayagraj

Budget airline Akasa Air has commenced operations from Prayagraj in Uttar Pradesh. Post the inaugural flight from the city on Saturday, the airline is operating daily direct flights between Prayagraj and Mumbai. 

With this, Prayagraj has become the fourth city in Uttar Pradesh where the airline has commenced operations. It is also set to commence flights from Gorakhpur as the fifth destination in the state by the end of this month. 

Akasa Air has been expanding its network rapidly, both domestically and internationally. While it has 22 cities in its network in India, the airline is operating flights to Doha in Qatar and is set to begin operations in Jeddah from July this year .

IHG Signs Holiday Inn Hotel in Prayagraj 

IHG Hotels and Resorts has signed Holiday Inn Prayagraj in Uttar Pradesh. The 95-key hotel is scheduled to open in 2025. 

Sudeep Jain, South West Asia managing director for IHG Hotels, said that the signing is in line with the company’s strategy to expand in the secondary markets in India. 

In 2024 so far, the company has expanded its portfolio in India with new signings and openings in Jim Corbett, Dehradun, and Guwahati. The company is looking to double its presence in the country in the next five years, having 50 hotels in its current pipeline. For its growth, the company is targeting high-growth secondary markets like Amritsar, Lucknow, Zirakpur, Kasauli, and Katra. 

Skift India Report

The Skift India Report is your go-to newsletter for all news related to travel, tourism, airlines, and hospitality in India.

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Tags: airlines , akasa air , booking.com , hilton , Hilton Hotels , hospitality , hospitality news , hotels , ihg , india , india travel , indian airlines , itc hotels , responsible tourism , responsible travel , skift india report , sustainability , sustainable aviation fuel , sustainable tourism , tourism , Travel Trends

Photo credit: As India is actively promoting tourism to various destinations, there is also a push towards sustainability from all stakeholders. (Image: Dadra and Nagar Haveli) Incredible India

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Does anybody know if there is luggage storage at Rostov-On-Don airport?

4 replies to this topic

Automatic storage room is located on the first level of the terminal, behind the escalator.

http://platov.aero/kamera_hranenia

Do you know if there’s any lockers for bagagge in Rostov airport? Thanks

Please read answer 1...

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Rostov-On-Don city is a port and the administrative center of Southern Federal District of Russia. It lies to the southeast of the East European Plain, on the Don River. The city stands on the banks of the Don River, about 46 kilometres east of the Azov Sea and 1,070 kilometres south of Moscow. The climate is temperate continental. Rostov-on-Don has a specific unique outlook because of its rich historical and cultural heritage.

There are more than 1,000 objects of cultural heritage in the city, among them 482 architectural monuments, 70 archaeological monuments, eight large memorial complexes and 106 monuments. It is a major transport hub of the southern part of European Russia and a large educational and scientific center of Russia. So take a look at the city’s major points of interest. Our tips will make your trip to Rostov-On-Don unforgettable and full of interesting activities. https://www.instagram.com/p/BXex-Lzh8uV/?taken-at=213270263 Pushkin Street Take a look at this landscaped boulevard, lined with thousands of trees, flowers, restaurants, food kiosks, benches, memorials and statues. Pushkin Street leads into both the City Park and October Revolution Park. The biggest street of the city is always crowded and you can find a lot of activities there as a tourist. Undoubtedly the first place to go upon arrival, especially if you’re hungry. https://www.instagram.com/p/BYVR7KrHPyl/?tagged=%D1%80%D0%B5%D0%BA%D0%B0%D0%B4%D0%BE%D0%BD Don River Lookout Right after a visit to Pushkin Street, move to Don River lookout (aka, the Embankment) where you’ll enjoy a stroll along the riverside. The Embankment is lined with several restaurants, statues, fountains and a few souvenir shops; it also has an outstanding picturesque view. Yet it is considered to be the centre of Rostov’s nightlife. https://www.instagram.com/p/BYQtspxHtsu/?taken-at=1092801284125416 Rostov Zoo If you’re in travelling with children, then this zoo is well worth a visit. One of the largest zoos in Russia, it is home to a huge variety of animals, including giraffes, camels, polar bears, falcons, reptiles, fish and tigers. Located right in the city centre. https://www.instagram.com/p/BYQDpiIAGEU/?taken-at=879146942 Maxim Gorky Academic Drama Theatre. This theatre is a famous venue for dramatic plays, comedies and concerts in the Rostov area. It is located on the eastern end of Bolshaya Sadovaya Street (Teatralnaya Square 1), directly across the street from the monument known as ‘Stella’. Maxim Gorky Theatre operates even in summer when all other venues are closed. https://www.instagram.com/p/BNCnw_DA4Lo/?tagged=%D1%80%D0%BE%D1%81%D1%82%D0%BE%D0%B2%D1%80%D1%8B%D0%BD%D0%BE%D0%BA Central Market This massive outdoor and indoor market, which consists of many tiny shops and kiosks, can be both exciting and intimidating for tourists. Market shopping is one of the most memorable experiences that Russia has to offer for an adventurous tourist who just arrived here. You can buy anything here. The market is located in the downtown area, on Stanislavskovo Street, just four blocks south of the central intersection of Bolshaya Sadovaya Street. https://www.instagram.com/p/BYXMs9Xjcsk/?tagged=%D1%80%D0%B5%D0%BA%D0%B0%D0%B4%D0%BE%D0%BD Bridges Over the Don River & Embankment This city network of bridges and overpasses was constructed between 2007 and 2010, and it consists of a steel and a concrete composite structures across the River Don. Almost all the bridges were designed by the St ­Petersburg engineering firm TransMost and constructed by the Moscow contractor MostoTrest.

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Our immersive trips , led by Local Insiders, are once-in-a-lifetime experiences and an invitation to travel the world with like-minded explorers. Our Travel Experts are on hand to help you make perfect memories. All our Trips are suitable for both solo travelers, couples and friends who want to explore the world together.?>

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Restaurants

The best places for burgers in rostov-on-don.

Guides & Tips

The best day trips from rostov-on-don.

Places to Stay

The best places to stay in rostov-on-don.

Bars & Cafes

The best hidden bars of rostov-on-don.

Interesting Rostov-on-Don Facts You Should Know

The Best Pan-Asian Restaurants in Rostov-on-Don

Food & Drink

The best halal restaurants in rostov-on-don.

The Best Places to Eat on a Budget in Rostov-on-Don

The Best Bars in Rostov-On-Don

Best Bars in Rostov-on-Don to Watch the 2018 World Cup

Best Pizza Venues in Rostov-On-Don

Meet Maxim Ilinov, The Rapping Cossack from Rostov-on-Don

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• SpiceJet seeks refund of INR 450 crore from its former Promoter

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Saudia Group agrees largest ever Saudi jet deal with Airbus

Neither Saudia Group nor Airbus disclosed the value of the deal, however, the Future Aviation Forum in Riyadh where the order was announced said the record Saudi order was worth USD 19 billion. Planemakers typically offer discounts on large orders. Saudia Group's backlog of Airbus jets now stands at 144 of the A320neo family aircraft, Airbus said in a statement.

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Wednesday, 29 May 2024

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Claims of KAL Airways, Kalanithi on damages legally untenable: SpiceJet

In an escalation of the ongoing dispute, SpiceJet on Tuesday said the claims made by KAL Airways and Kalanithi Maran for more than Rs 1,323 crore in damages are baseless and legally untenable.

On Monday, KAL Airways and Kalanithi Maran said they will seek more than Rs 1,323 core in damages from SpiceJet and its chief Ajay Singh as well as challenge the recent Delhi High Court order in the ongoing dispute between the two sides.

In a regulatory filing, SpiceJet said it strongly refutes the claims made by KAL Airways and Maran regarding seeking damages of Rs 1,323 crore.

“These assertions are not only legally untenable but also a regurgitation of previously rejected claims by the arbitral tribunal and then the Delhi High Court,” the airline said in the filing on Tuesday.

According to the carrier, KAL Airways and Maran initially sought damages of more than Rs 1,300 crore during the arbitration proceedings.

“This claim was thoroughly examined and subsequently rejected by a panel of three retired Supreme Court judges. Following this, KAL Airways and Kalanithi Maran appealed to the single-judge bench of the Delhi High Court, seeking the same amount in damages, which was again rejected by the court,” it said.

SpiceJet also said the two parties chose not to pursue any appeal before the appellate jurisdiction and consequently, the matter attained finality.

On May 17, a division bench of the court set aside a single judge bench order that had upheld an arbitral award asking SpiceJet and its promoter Ajay Singh to refund Rs 579 crore plus interest to Maran.

The bench allowed the appeals filed by Singh and SpiceJet challenging the single judge’s order, passed on July 31, 2023 and remanded the matter back to the court concerned to consider the petitions challenging the arbitral award afresh.

Against this backdrop, Maran and his firm KAL Airways decided to challenge the ruling after consultation with their legal counsel.

The decree holders — KAL Airways and Maran —”believe that the aforesaid judgement is deeply flawed and warrants further scrutiny”.

“In parallel, they are also seeking damages in excess of Rs 1,323 crore, as determined by FTI Consulting LLP, United Kingdom, a globally renowned firm that specialises in the estimation of losses arising out of breach of contractual commitments,” KAL Airways said in a statement on Monday.

Meanwhile, SpiceJet on Tuesday also said that following the court ruling, it will now pursue a refund of Rs 450 crore.

The case dates back to early 2015, when Singh, who owned the airline earlier, bought it back from Maran after it was grounded for months due to resource crunch.

As part of the agreement, Maran and KAL Airways had claimed to have paid SpiceJet Rs 679 crore for issuing warrants and preference shares.

However, Maran approached the Delhi High Court in 2017, alleging SpiceJet had not issued convertible warrants and preference shares nor returned the money.

On Tuesday, shares of SpiceJet declined 1.68 per cent to Rs 57.29 apiece in afternoon trade on the BSE.

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Dear Travel Partner,

SpiceJet has revised the Credit card upload policy with effect from 1st April’23 – 30th June’23.

Below are the Terms and Conditions.

Kindly note that agent maximum upload limit (including all ids) per month is INR 25 Lacs.

Travel Partner minimum Credit card upload amount in INR 10, 000 per transaction.

In case agents are using Axis Bank Corporate Card then the total credit card upload limit (including all ids) per month is INR 02 Crore. In case agents are using IndusInd Bank Credit Card

then the total credit card upload limit (including all ids) per month is INR 02 Crore. For SBI Bank Corporate Card total credit card upload limit (including all ids) per month is INR 02 Crore

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In case an agent uses multiple Banks Credit cards as mentioned above in table then travel partner per month Credit card upload limit including all IDs is INR 25 Lacs only and if the limit exceeded then charges will be applied as per Other Bank Corporate cards from Re1/.

Please get in touch with your bank for Credit card deals.

International credit cards will not be accepted.

Thanks Team SpiceJet.

Now you can book the RT PCR test for your customers through this login ID. What is even more exciting is that on this platform these tests can be booked for all of your customers irrespective of the airline they are flying. Currently the RT PCR Testing is available only in the cites of Delhi, Gurugram and Mumbai . We plan to add more cities in the next few weeks. Booking link is available in your login profile.

RT PCR Test – Charges/customer/Sample

• Visit Collection center with a valid SG- PNR : INR 299.
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Please be informed effective 1st Oct 2018 the revised Deposit Incentive ( DI ) on Spicejet stands @ 0.50%

Revised credit card policy will be on agency login as per below:- ( this will be uploaded on AG login pop up effective 1st Oct 2018)

SpiceJet is glad to announce the launch of its 8th International destination Hong Kong (HKG)- “Asia’s World City” , the new direct flight will commence operation from 22nd November’18.

Booking inventory has been opened for sale with immediate effect, therefore you are requested to make the necessary changes and update the same on your portals please.

For our valued customers, we have launched an introductory Promotional one way Fare of INR 9499 /- (all inclusive) and an attractive Return fare of INR 20,799/- (all inclusive).

The schedule of the flight is as below:

Happy Selling!

Regards Team SpiceJet

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Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

Following assistance are available on-board SpiceJet’s aircraft:

• Assistance in moving to and from seats/lavatory.
• Help in preparation for eating.

However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

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• SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
• SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
• Please contact us at Reservations +91(0)124 4983410 and +91(0)124 7101600 should you have any questions about our wheelchair service;
• If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations +91(0)124 4983410 and +91(0)124 7101600 at least 48 hours before the scheduled departure;
• Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;

Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

• SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
• If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
• SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
• If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
• You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

We offer the following assistance:

• Meet and assist service to escort you to and from the aircraft;
• Priority boarding.

We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +91(0)124 4983410 and +91(0)124 7101600, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

• Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
• Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
• Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
• Has severe hearing and vision impairment and cannot communicate with our cabin crew.
• Passengers having Autism or Intellectual Disability:
• Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +91(0)124 4983410 and +91(0)124 7101600;
• While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
• Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
• The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
• Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.

If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

• To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
• Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to [email protected] ;
• Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
• Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
• The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).
• POC is allowed in domestic / international (Boeing and Q-400) direct/ via / connecting flights.
• POC is allowed in hand baggage & check-in baggage both.
• Request for carriage of Portable Oxygen Concentrator (POC) in flight should be sent to [email protected] at least 48 hours prior to flight departure.
• For more details refer https://corporate.spicejet.com/SpecialAssistance.aspx .
• Click here for download Fitness to Fly Guidelines

Please find below the forms required for various medical conditions:

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