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• Travel Insurance

Canstar’s Best Value Travel Insurance NZ

Posted by Bruce Pitchers November 21, 2023

Holidays promise carefree relaxation away from work pressures and domestic chores. However, plenty of unforeseen events can ruin the best-laid vacation plans, from illness and accidents to the loss or theft of possessions.

If the worst does happen, a dream holiday can turn into a financial nightmare, especially if you’re left facing bills for medical treatments overseas or for life-saving repatriation. This is why ensuring you have adequate insurance cover before you jet off or sail away on your overseas adventure is a travel essential.

But trying to find the best insurance cover can be complicated. There’s no one-size-fits-all solution, as policy details and costs vary, depending on your age and choice of destination. And comparing different levels of cover and costs can be complicated.

But that’s where Canstar can help. As part of our mission to inform Kiwi consumers about the best financial products in the market, each year we analyse a wide range of travel insurance products and award the best providers our prestigious awards and Star Ratings for Outstanding Value Travel Insurance.

What are Canstar’s Travel Insurance Awards & Star Ratings?

Canstar’s Travel Insurance ratings score travel insurance providers and their products, and awards the best our prestigious 5-Star Ratings. Each insurance product is assessed and scored for its price and array of features.

For this year’s Travel Insurance Star Ratings, our expert research panel compared 44 travel insurance products from 18 providers across a range of different age profiles, including seniors. To be eligible for our ratings, each product had to meet certain basic requirements, including cover for:

• $1 million overseas medical and hospital cover per international traveller
• Repatriation and evacuation services
• Luggage and personal effects
• Cancellation fees and loss of deposit

For ease of comparison, the different insurance products are judged across six geographical regions and two cruise types:

• Africa & Middle East
• Tras-Tasman
• Domestic Cruise
• Pacific Cruise

Canstar’s Travel Insurance Awards

On the back of our Star Ratings research, we also award the best travel insurance providers and products our prestigious awards for Outstanding Value.

To be eligible for an Outstanding Value Award, insurance providers have to meet extra policy requirements. These include:

• 24-hour emergency helpline
• Period of cover automatically extends if a medical claim requires traveller to remain overseas for treatment
• $5 million or more family overseas medical and hospital cover
• $5 million or more family cover for repatriation and evacuation services
• Included cover claims arising from cruising holidays in domestic and international waters (cruise only)
• Availability to travellers aged over 70 (senior only)
• Covers cancellation and medical claims arising from COVID-19 related events (domestic cruise only)

Canstar’s Outstanding Value Travel Insurance Award Winners 2023

This year, four providers earn Canstar’s Outstanding Value Travel Insurance Awards, across our four award categories.

Outstanding Value: International Travel Insurance

House of travel, southern cross travel insurance.

Outstanding Value: Trans-Tasman Travel Insurance

Outstanding Value: South Pacific Cruise Travel Insurance

Outstanding Value: Seniors Travel Insurance

This is the second year in a row that AMP has earned an Outstanding Value | Seniors Travel Insurance Award . Our awards panel notes that AMP has achieved its back-to-back awards due to its consistently strong performance across all overseas regions, which is due to its competitive premiums for older travellers and above-average feature scores.

House of Travel once again earns three Outstanding Value Awards, in our International , South Pacific Cruise and  Trans-Tasman travel insurance profiles. The insurer’s performance continues to be driven by its competitive pricings, as well as its high levels of cover.

This year, Southern Cross wins two Outstanding Value Awards,  in our International   and  Seniors   profiles. Our research panel notes that Southern Cross Travel Insurance performs particularly well in senior profiles due to its competitive premiums for older travellers. However, premium increases across the brand’s cruise insurances did see them miss out on our South Pacific Cruise Award this year.

A newcomer to Canstar’s Travel Insurance Awards, Tower joins our Outstanding Value Awards recipients in the International , South Pacific Cruise and Trans-Tasman profiles this year due to its increased price performance and comprehensive policy offerings.

For the second consecutive year, Worldcare is the only travel insurance provider to earn an Outstanding Value Award across all award profiles.

This is due to Worldcare’s consistently competitive prices and strong range of policy features across all regions and age profiles.

In awarding Worldcare, our research panel noted the insurance brand’s exceptionally strong price performance and levels of cover in both the Trans-Tasman and South Pacific Cruise profiles.

To find out more about the best travel insurance in New Zealand, check out Canstar’s full 2023 travel insurance ratings report.

Compare Travel Insurance with Canstar

About the author of this page

This report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for  The Australian Financial Review , the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.

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42 Plans found

Essentials Plan

Cancellation cover

Lost/stolen documents cover

Lost/stolen luggage cover

Medical evacuation cover

Medical help cover

Travel delay cover

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Options Plan

Online Quote Cover More provide COVID-19 Benefits on the Options Plan (both Single Trip and Annual Multi-Trip policies) to help you travel within New Zealand and overseas with greater confidence.

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Comprehensive

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• Travel Insurance

Take 10% off your travel insurance with promo code AMISALE.

Offer valid until 22 May 2024. Discount applies to existing AMI customers and to premiums for the standard policies net of Government levies and GST (if applicable). Discounts do not apply to premiums for cover additional to standard policies or to any minimum premium.

Great options to suit your travel within New Zealand or overseas

Overseas cover & annual multi-trip cover

Our overseas travel covers medical, dental and hospital treatment*, lost luggage, and personal liability, and can get you and your family home in certain emergencies.

Travel a lot? Take out our annual multi-trip option and you’re covered for as many trips as you like, for 12 months.**

Find out more

Domestic Cover

If your plans while travelling in New Zealand change unexpectedly, we can cover the cost of cancelling or amending your flight, accommodation or rental car bookings and other expenses, up to $10,000.

Inbound Cover - Visiting NZ

Are you a non-resident visiting friends and family in NZ, or on a working holiday? Our Inbound plan can cover medical and dental expenses, luggage and travel documents, rental vehicle insurance excess, personal liability and more!

Travel Cover During Covid-19

Planning an adventure? Check out our scenario-based FAQs explaining how we could cover you if Covid-19 plays havoc with your trip: AMI Travel Cover and Covid-19 FAQs

Find out before you go – our Covid-19 Benefits Destination Guide explains how AMI Travel cover applies when travelling to different international destinations: Covid-19 Benefits Destination Guide

Still unsure? Ask us a question

Compare our Travel Cover Plans

Every driver’s different, so our car policies come with different features.

Policy benefits

Medical and dental expenses

Additional expenses

Amendment or cancellation costs

Luggage and travel documents

Delayed luggage allowance

Rental vehicle insurance excess

Travel delay

Resumption of journey

Missed connections

Special events

Hospital incidentals

Loss of income

Accidental death

Legal expenses

Personal liability

Get a travel quote now

This is only a summary of benefits provided. Please refer to AMI Travel Policy Wording for full details of the cover provided. Please read the entire document carefully to understand what this policy covers. Importantly, please note that conditions, exclusions, limits and sub-limits apply.

Specific terms, conditions and exclusions apply to Covid-19. See the policy wording for the most up to date information.

* Cover will not exceed 12 months from the onset of the illness or injury. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to our Inbound Plan. ^ Cover chosen applies per policy. See the policy wording . • Item limits apply for any one item, set or pair of items including attached or unattached accessories. You may increase these item limits if you wish. See the policy wording . # If you or your travelling companion are diagnosed with Covid-19 by a qualified medical practitioner and are unable to travel, you can claim cancellation or amendment costs for your prepaid trip up to a benefit limit of $10,000 per policy on an international Plan or $5,000 per policy on a Domestic Plan or if applicable, up to the level of cover purchased for cancellation (whichever is lower). There is also no cover if symptoms or diagnosis occurred prior to buying your policy. ~ The maximum liability collectively 14, 15, and 16 is $15,000 International Plan, and $10,000 on a Domestic Plan

This is only a summary of the benefit provided. Please refer to the policy wording . For details of the cover provided. Please read the entire document carefully to understand what the relevant policy covers. Importantly, please note that conditions, exclusions, limits and sub-limits apply, and this summary of benefits table may change at any time.

Before you travel

Travel safety

Find out more information about events that may affect you when you travel.

Travel tips

Our team of intrepid Kiwi travellers has come up with a list of handy travel tips to help make your holiday even better.

AMI Travel insurance is underwritten by Zurich Australian Insurance Limited ("ZAIL") incorporated in Australia, ABN 13 000 296 640, trading as Zurich New Zealand. IAG New Zealand Limited (“IAG”), of which AMI is a business division, is not the insurer. IAG receives a commission for the issue of AMI-branded travel policies arranged through Cover-More (NZ) Limited (“Cover-More”). Cover-More administers the policy and acts on behalf of Zurich New Zealand. IAG does not guarantee Zurich New Zealand or Cover-More.

AMI Travel Website Disclaimer 12072022

Limits, sub-limits, conditions, and exclusions apply. Standard excess may apply.

AMI Travel insurance is administered by Cover-More NZ Ltd, underwritten and issued by Zurich Australian Insurance Limited (ZAIL) incorporated in Australia, ABN 13 000 296 640 , trading as Zurich New Zealand. For further information see Zurich New Zealand's financial strength rating .

Any advice is general advice only. Consider the AMI Travel Policy Brochure and wording therein before deciding to buy this product. IAG receives a commission for the issue of AMI branded travel policies arranged through Cover-More (NZ) Limited ("Cover-More").

IAG New Zealand Limited ("IAG"), of which AMI is a business division, is not the insurer. IAG does not guarantee Zurich New Zealand or Cover-More.

Quick and easy claims We're here for you if something disrupts your trip. Save time and submit your claim online.

Where are you going.

Worldwide including the Americas, the Caribbean and Antarctica: Antarctica (Cruising), Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Rep, Ecuador, El Salvador, Falkland Islands, French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Trinidad and Tobago, United States of America, Uruguay, Venezuela, Virgin Islands.

Africa, Middle East, Indian Sub-Continent and Asia (other): Afghanistan, Algeria, Angola, Azores, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Chad, China, Central African Republic, Comoros, Congo (Dem. Rep), Djibouti, Egypt, Eritrea, Ethiopia, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, India, Israel, Iran, Iraq, Ivory Coast, Jordan, Kazakhstan, Kenya, Korea (north), Korea (south), Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Mauritius, Mauritania, Mozambique, Maldives, Malawi, Mali, Mongolia, Morocco, Namibia, Nepal, Nigeria, Niger, Oman, Pakistan, Qatar, Reunion, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, United Arab Emirates, Uzbekistan, Yemen, Zambia, Zimbabwe.

Europe: Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Herzegovina, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Maderia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.

UK: Channel Islands, England, Northern Ireland, Scotland, United Kingdom, Wales.

South East Asia, Hong Kong, Japan: Brunei, Cambodia, East Timor, Federated States of Micronesia, Guam, Marshall Islands, Micronesia, Hong Kong, Indonesia, Japan, Kiribati, Laos, Malaysia, Myanmar (Burma), Nauru, Northern Marianas, Palau, Papua New Guinea, Philippines, Singapore, Thailand, Vietnam

South Pacific and Norfolk Island:  Cook Islands, Fiji, French Polynesia, New Caledonia, Niue, Norfolk Island, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Western Samoa.

New Zealand Only:  New Zealand domestic travel

New Zealand Inbound Travellers :   New Zealand

Dates of Travel

Departure date (travel start date).

Single Trip - The date you depart New Zealand

Cover under the Amendment or Cancellation Costs benefit begins from the time you buy your policy. Cover under all other sections begins from the Travel Start Date you select.

Annual Multi-Trip - The date your policy will commence

Cover under the Amendment or Cancellation Costs benefit begins from the time you buy your policy. For further information, we recommend you read the definition of "Relevant Time" in the Policy Wording.

Return date - (Travel end date)

Single Trip - The date you return to your home

Annual Multi-Trip

Regardless of what you enter as the Return date, you will be quoted for a 12 month Annual Multi-Trip policy.

For further information we recommend that you read the definition of "Relevant Time" in the Policy Wording.

Traveller Details

Age of each traveller at issue date

Simply enter the age of each traveller including children.

Only use as many boxes as you have travellers.

Do all travellers live in New Zealand?

New Zealand resident travellers are able to purchase Travel Insurance policies from us to any area of travel and any country/destination.

Non-New Zealand resident travellers are only able to purchase a Travel Insurance policy if travelling inbound to New Zealand.

For Non-New Zealand resident travellers wanting to purchase Travel Insurance to travel to any other part of the world other than travel to New Zealand, please contact us as we may still be able to offer cover to you.

Travel Insurance You Can Trust

What country are you going to?

Select the Area of travel in which you will spend most time. NOTE: If you are spending more than 20% of your trip time in the Americas Area, it is compulsory to select a destination in the Americas Area for your policy.

If you are quoting a multi-trip policy please select “see region list” and select a destination in the appropriate region. For example United States for Worldwide cover or Spain for European cover.

When are you going?

Please select the departure and return dates for your trip.

For multi-trip policies the departure date will mark the start of your cover and it will automatically run for a year from that date.

Who is travelling?

Simply enter the age of each traveller including Adults and Accompanied Children*. Enter the age they are now.

Only use as many boxes as you have travellers.

*As per the Policy Wording: "Accompanied Children" means Your children or grandchildren plus one non-related child per adult policyholder who are identified on the Certificate of Insurance and travelling with You on the Journey, provided they are not in full-time employment and they are under the age of 21 years at the Relevant Time. If an Accompanied Child is in full time employment then they will need to purchase their own policy.

If you require a policy for more than 6 travellers, please contact Cover-More on (0800) 500 225 as we may still be able to offer cover to you.

Travel Alert: Important Information Regarding Coronavirus COVID-19 Benefits Now Available

Key benefits of Cover-More travel insurance

COVID-19 Cover

We provide COVID-19 Benefits on our Options Plan (both Single Trip and Annual Multi-Trip policies) to help you travel within New Zealand and overseas with greater confidence.

Luggage and Travel Documents

We offer up to $25,000^ cover for luggage and travel documents on our International Options Plan . This provides protection for items such as cameras, laptops, and mobile phones.

Emergency Assistance

Our policyholders have 24/7 access to our emergency assistance team. They’re here to help ensure you are safe, well, and can keep travelling.

Travel Delay/Cancellation

We automatically include coverage for travel delay of over six (6) hours, up to $2,000. For cancellation cover, you can customise your policy by selecting an amount that suits your needs.

Access to Virtual Care

Our Cover-More customers can access our Virtual Care service for free. If you’re feeling ill and our Emergency Assistance team believes you're eligible for support via a virtual doctor (for example, you don't require a physical exam), we can provide you with access to booking a virtual consult at a time that suits you.

Rental Vehicle Insurance Excess

If you’re hiring a vehicle on your holiday – or driving your personal vehicle on a domestic trip – our premium Options Plan can help protect you by providing cover for your excess amount if you’re involved in an accident.

Types of travel insurance cover we offer

International

A trip of a lifetime overseas can be costly and sometimes scary if you have to visit a foreign hospital. Our 24/7 emergency assistance team is there to help policyholders navigate foreign hospitals, and to organise payment for medical services. A case of gastro in the USA once cost over $100,000.

Existing Medical Conditions

Our premium Options Plan and budget-friendly Essentials Plan can provide automatic cover for over 35 conditions, and we’ll consider all other existing medical conditions. To find out if you’re eligible for cover, simply declare all your medical conditions when generating a quote.

Our travel insurance policies automatically include cover for cruise ship related claims. Any injuries or accidents onboard the ship aren’t covered by ACC, and ACC won’t cover the cost of transporting you home. That’s where travel insurance comes in.

Annual Multi-Trip Policy

Travel frequently? Annual Multi-Trip policies are ideal for travel enthusiasts who expect to take a few trips each year. You can purchase an Annual Multi-Trip policy on either our Options or Essentials Plans, saving you from organising a new policy every time you travel.

Exploring New Zealand? Our Options Plan can help protect your domestic trip from unforeseen incidents if you’re travelling more than 100km from your home or spending at least one night in paid accommodation.

For Seniors

Celebrate the golden years and travel the globe. It’s time to ticket items off that bucket list. Our plans offer existing medical assessments for travellers who require cover for medical conditions.

Adventure Sports

Love the outdoors and adventure? Our policies include a number of adventure sports including jet-skiing, parasailing, snorkelling, and more. Adventure sport accidents can be painful. Protect yourself and your finances.

Looking to save on travel insurance so you can spend more on your trip? Make sure you have a look at our Essentials Plan, providing great cover at an affordable price.

Ski & Winter Sports

If you’re hitting the slopes on your next trip, consider including our Snow Sports option in your policy. If you’re on-piste snow skiing, snowboarding and snowmobiling, or cross-country skiing, we can provide emergency medical cover and more. 

Travel insurance: w hat’s the big deal?

Everyone hopes that their trip goes smoothly, sometimes that isn’t always the case. From skiing accidents in Vancouver to insect bites in Thailand, travel insurance can help protect you from the unexpected. Our 24/7 Medical Assistance team are there to help with emergencies while on your trip, and our Claims team are available to help process your claims. We encourage our customers to read the Policy Document before purchasing a policy to ensure you know what you’ve got cover for. Read more about why you should consider travel insurance .

Cover-More customer reviews

Cover-More travel insurance was reviewed on 28 February 2024 on Google and rated 4.6 stars based on 419 reviews.

Senka contracted Dengue fever in Bali, Indonesia, and spent five days in the hospital.

"When I was in hospital I spoke to Cover-More every day, and because I was in Bali on my own that was so reassuring."

Claim cost: $1,637

Diane’s father, John, fractured his hip on holiday in Australia and required surgery.

"Cover-More has been absolutely fantastic, I cannot fault them. They were in touch with me every day and they checked up on us to make sure dad was OK."

Claim cost: $10,933

Tom suffered a stroke on the first day of his holidays on the Cook Islands and had to be repatriated home.

"With all the help and care that I got, I’ve really dodged a bullet, and I couldn’t ask for anything more."

Claim cost: $114,780

Cover-More can protect your next trip with:

• 24/7 emergency assistance
• Online claims portal
• Choice of excess levels
• Options to vary your cover, including cancellation, snow sports, and luggage and personal effects
• Unlimited+* overseas emergency medical expense cover on our International Options Plan
• 21-day cooling-off period~

Travel insurance FAQs

Travel insurance is a specific type of insurance that helps cover a number of costs and disruptions associated with travelling both domestically and overseas. Levels of cover differ per policy, however, travel insurance typically protects against trip cancellation, delays, lost luggage and personal belongings, medical expenses and repatriation, and personal liability.

Most travel insurance providers offer single or multi-trip policies, which can cover multiple countries within a specific timeframe. The destination, length of trip, specific activity add-ons and pre-existing medical conditions all help determine the cost of a travel insurance policy. Policies can be purchased at the time of booking a trip up until the time a traveller leaves their home.

Travel insurance varies for individual travellers based on the options selected by them, so prices vary from person-to-person. The cost of a travel insurance policy is determined by:

• Age of traveller/s: the older the traveller, the higher the policy cost may be.
• Number of travellers included in the policy: a higher number of travellers creates more variables, therefore increasing risk.
• Length of trip/s: a single trip policy is generally around half the amount of a multi-trip policy, making the latter more cost-effective for frequent travellers, while shorter trips often pose less risk of medical incidents and travel interruptions, resulting in lower costs.
• Destination/s: costs vary greatly depending on the countries and regions covered by a policy. For example, regions such as Europe will often be cheaper than trips to the USA because of the high cost of medical treatment in America.
• Level of coverage: travellers can opt for cheaper travel insurance as well as comprehensive, more expensive plans to cater to their different needs.
• Existing medical conditions: a customer’s policy will increase if their medical history shows an increased risk of possible medical treatment requirements while travelling.

While a cheaper policy cost upfront may seem appealing, always read the Policy Wording to ensure your needs are adequately covered should an incident occur.

Travel insurance protects you when travelling domestically or internationally by providing coverage against unforeseen circumstances that may negatively impact your travel plans.

By purchasing travel insurance prior to departure, your policy can help cover the costs of trip cancellations should you no longer be able to travel, as well as the costs of medical treatment, lost passports and personal items while you’re travelling. The customer usually pays for these costs upfront, before being reimbursed by the travel insurer upon claim approval.

To approve a claim, travel insurers require documentation such as a police report or medical bill to confirm the incident occurred.

Always read the Policy Wording before purchasing a travel insurance policy to ensure it provides adequate coverage for your circumstances.

Unfortunately, travel insurance can’t cover absolutely everything. This highlights the importance for travellers to read the Policy Wording before purchasing to avoid becoming frustrated when claims are unsuccessful. It will contain details on the situations you likely won’t be covered in, including:

• Cancellation: simply changing your mind prior to your trip may not be sufficient for a successful claim.
• Pre-existing conditions: if medical conditions aren’t disclosed or covered by the policy at time of purchase, exclusions may apply to coverage related to those conditions. 
• Theft or loss of belongings while left unattended: travellers must take care of their belongings as they would as home.
• Incidents occurring as a result of reckless behaviour: claims arising from excessive drinking or taking recreational drugs will likely be rejected.
• Winter and adventure sports: claims resulting from participation in high-risk sports will be void unless covered by the policy.
• Terrorism and extreme weather events: travelling to specific regions against the advice of the government or your insurer may result in unsuccessful claims because the events are no longer unforeseeable circumstances.

For full details of exclusions within a travel insurance plan, consult the Policy Wording.

Purchasing a policy soon after a trip is booked has a number of benefits and increases a traveller’s protection.

When purchased ahead of time, a traveller can cancel their travel insurance policy for a full refund within the cooling-off period. If the policy is purchased before the customer leaves their home to depart for their trip, claims for rearrangements and cancellations caused by unforeseen circumstances can also be made.

By considering travel insurance as an essential part of booking a holiday - not an afterthought when at the airport - travellers are likely to be covered should an incident arise before take-off.

See all travel insurance FAQs .

*Medical cover will not exceed 12 months from onset. Medical and dental expenses cover is limited to $1,500 for treatment provided in New Zealand. This $1,500 sub-limit does not apply to the Inbound medical section. Emergency dental expenses are limited to $1,500. ~Cooling-off period is available if you wish to cancel your policy within 21 calendar days of the date of purchase and you have not made a claim under the policy or departed on your journey.

Read our disclosure information under the Financial Markets Conduct Act 2013

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Please Note - If you are cruising around Australia you need to select Pacific. With Regions, variances can apply for Bali, Indonesia, Japan and Middle East. You are not required to enter stop-over countries if your stop-over is less than 48 hours.

If you don’t know where you’re traveling to within the next 12 months, choose Worldwide to ensure you’re covered no matter where you go. If you’re travelling to multiple countries choose the region that you are visiting that is furthest away (excluding stopovers less than 48 hours). In most cases you will be covered for the closer regions as well. For example, if you choose Europe, you will also be covered in the Middle East, Asia and Pacific.

Worldwide means anywhere in the world

Americas means USA, Canada, South America, Latin America, Hawaii and the Caribbean

Europe means all European countries, including UK

Middle East refers to the area from Syria to Yemen; Egypt to Iran

Asia generally means Asia and the Indian subcontinent. For some insurers this excludes Japan*

Pacific means the South West Pacific, Australia and Indonesia/Bali*. Select Pacific for domestic cruises in New Zealand waters

New Zealand means domestic travel within New Zealand only

*Note: Variances apply for Bali, Indonesia, Japan and Middle East. Check that your destination is covered once directed to your chosen insurer’s site.

Travel insurance special offers

Looking to bag a bargain for your trip? Whether you're splurging on your holiday or you're going on a budget break, a travel insurance discount or special promotion can put some holi-YAY into your holiday! See below for information on competitions you could win, travel insurance promo codes, vouchers and the discount savings you can get off the price of travel insurance from some of New Zealand's leading insurers.  Enjoy all the same benefits you normally would when you buy travel insurance, with the added bonus of having more cash to splash on your holiday. There are competitions giving you the chance to win awesome prizes too.

  Win the taste of Tokyo 2020 with 1Cover

EXPIRED:  Want to take-off to Tokyo? Purchase a 1Cover policy to be in for the chance to win return flights for two, a Michelin Star experience, 5 nights accommodation, $1200 spending money and more! Hurry, competition ends January 14th. Terms & Conditions apply.  

Splash into Summer with 10% off travel insurance with TINZ

  Win $10k with 1Cover for An Endless Summer Vacay!

EXPIRED:  How would you spend $10k? Balmy Bali nights? Upgraded flights? A New Year's to remember? Just purchase a 1Cover travel insurance policy to be in it to win it. Hurry, competition ends November 30th. Terms & Conditions apply .  

  $1,000 cash to splash with Zoom Travel Insurance

S wing into Spring with 10% off trave l ins urance with TINZ

Spring fever! $5k giveaway with 1Cover

Win $10k destination giveaway with 1Cover

10% off Travel Insurance with TINZ  

1Cover's Experience Money Can't Buy !

EXPIRED:   You and three friends could be flown to Port Lincoln in South Australia for an adrenaline-packed shark diving adventure - led by Bondi Beach Lifesaver and TV celebrity Hoppo (Bruce Hopkins); and luxury accommodation for two nights.  See full T&C's.

LOOK BEYOND THE BARGAIN BASEMENT!

It's important to note that cost is far from the only factor that determines whether a travel insurance policy is the right one for you and your holiday. You should also look at policy features, limits and exclusions when choosing an insurer.  Not all policies will be discounted and some discounts are only offered for a short period, so don't miss out!  Travel insurance is essential for any trip, but if you’ve already blown your budget booking flights, accommodation and tours, Eugene (the King of Travel Insurance) has some super deals.

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CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.

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Cheap travel insurance

Choosing the right travel insurance for your holiday can be a frustrating challenge. Confusing policies, hidden costs and lengthy exclusions can mean you end up paying more than you need to. At Southern Cross Travel Insurance, we want to take the mystery out of finding the right cover for your holiday. We’re here to help you to protect yourself with a comprehensive and affordable policy for your next adventure.

How can I save money on my insurance?

Travel insurance can seem like an annoying extra expense, especially when you consider the cost of flights, accommodation and activities overseas. However, compared to the price of emergency medical care, lost luggage, delayed flights and damaged valuables, it’s easy to see why protecting yourself with comprehensive travel insurance is the smart financial choice. There are some simple ways you can save money on your travel insurance. 

Don’t always choose the lowest price cover

You may be tempted to select dirt-cheap travel insurance, however before you commit to buy, it always pays to research the policy carefully. 

Saving a few dollars on a budget policy may seem like a good option now, but when the unexpected happens overseas and you find you’re not covered, it can end up costing you lots in the long run.

Reading customer reviews  is a great place to start when researching the quality of a travel insurance provider.

Understand your travel insurance

There’s nothing more frustrating than having an insurance claim rejected because unexpectedly your claim doesn’t meet your policy’s rules. For example, you may not be covered if your electronics are damaged in checked luggage, or if your bags are stolen while left out of your sight.

A common mistake travellers make with travel insurance is failing to understand their cover. Always read your policy carefully so you can be confident that you stay insured, wherever your adventure takes you.

The majority of our policy documents have been written in ‘plain language’ to better help customers understand the cover that may be available to them. These documents have both been awarded the WriteMark, an independent endorsement awarded to documents that achieve a high standard of plain language.

How do I choose the right cheap policy?

There are several things to consider when choosing the best policy for your holiday, which will also impact the price of your insurance:

1. Your destination

If you're travelling overseas, your destination can affect the price of your international policy, because of the cost of medical care in the country and its risk rating. It's important that you let your insurer know all the destinations that you're planning to visit on your trip. Insurers may not be able to provide cover for some destinations if there are certain travel warnings on SafeTravel – it pays to check before you plan your trip.

2. The length of your journey

The duration of your holiday can also impact the price of your insurance. Our International Comprehensive Single Trip policy  covers you for a single return journey of up to 365 days.

3. Who you travel with

Our International Comprehensive policy provides cover for dependent children (aged under 21 years old at the date your insurance starts) under the policy of their guardian for no extra cost.

4. Your excess

The excess you choose will affect the price of your policy. An ‘excess’ is the amount you’ll pay in the event you need to make a claim with us. The higher your excess, the lower the premium of your policy. When you're looking at multiple insurers, make sure the excesses are as similar as possible, to get a more 'like-for-like' comparison.

5. Whether you are taking high value items with you

Travel insurance often includes cover for the items you're taking with you. However, if you're travelling with items that are a higher value items than the standard benefit limit, it can affect the price of your insurance. If you'd like to cover these items, you may need to specify them when you purchase your policy and pay an additional premium.

6. What activities you do

At Southern Cross Travel Insurance, we give you the flexibility to tailor your plan. For example, if you’re going sightseeing on a motorbike, heading on a cruise  or skiing in the mountains you can add cover for these activities. It’s important though that you also read and understand the general exclusions of your policy before you buy. For example, under our policies, you won’t be covered if you’re mountaineering in certain circumstances or participating in any professional sports.

7. Your pre-existing medical conditions

With our International Comprehensive and Domestic policies you can carry out a medical assessment to see if we can offer you cover for your pre-existing medical conditions. It only takes a few minutes to do and, if we can offer you cover, you can decide if you want to add it and pay the extra premium.

8. How often you travel

How frequently you travel is another thing to consider when finding the right policy for you. If you’re travelling internationally more than three times in a year, our Annual Multi-trip policy could be a cheaper option. Under the policy, you’re covered for 12 months from the start date of insurance you select, no matter how many times you travel. You can also select the number of days you’ll be covered for each trip - from up to 30, 60 or 90 days. The trip duration can change your overall pricing, so be sure to check before purchasing your policy.

Find travel insurance promotions

Travel insurers often run promotions that can be a great way to get yourself in the draw for a little extra on your next trip. Keep an eye out to see what’s running, when you’re looking to buy your policy. Check out our current promotions  here.

If you’re a Southern Cross Health Society Member, you also get an additional 5% of the base premium of your policy.

Get a quote for cheap travel insurance

To find out if our award-winning international travel insurance is the best value for your next overseas holiday, get a quick quote today . Or if your holiday is a little bit closer to home, get a quote for our domestic travel insurance instead .

What you need to know

This page includes some information about our products but, as with all insurance policies, terms and conditions apply. For our terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the relevant policy documents to ensure our travel insurance products are right for you.

You can find the relevant documents for all our policies here:  International Comprehensive , Annual Multi-trip ,  Domestic ,  Working Overseas ,  Visiting New Zealand ,  International Student  

We're here to help

We know how important it is to be able to talk to someone when you need help, that’s why we are available via email, phone and live chat Monday to Friday, 8.30am - 7pm, and Saturday, 9am to 6pm, excluding public holidays. And if you find yourself in a medical emergency our Emergency Assistance team are available 24/7 to help, wherever you are in the world.

Get in touch with the team and we'll be happy to help.

Call us Monday to Friday, 8.30am - 7.00pm.

You can reach our team on: +64 9 979 6593

Related articles

•   Overseas Trip
•   Domestic Trip
•   Frequent Traveller
•   Already Overseas
•   Comprehensive
•   Compare Plans
•   Medical Conditions
•   Ski Insurance
•   Cruise Insurance
•   Sports & Activities
•   Manage Policy
•   Policy Documents
•   Make a Claim
•   FAQs
•   About Us
•   Contact Us
•   Travel Tips & Guides
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Because life's a trip

Trip Details.

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Type the countries you are travelling to or select from popular destinations below.

• Cook Islands
• New Caledonia
• New Zealand
• Philippines
• South America
• Netherlands
• Switzerland
• United Kingdom
• South Africa
• Middle East
• United Arab Emirates
• Domestic Cruise
• Cruising New Zealand

Please Note: You do not need to include stopovers less than 48 hours, except for USA and Canada.

• Depart Return

Are all travellers under 19 your children or grandchildren?

Dependants are defined by TINZ as your children or grandchildren, not in full time employment, who are under the age of 19 and travelling with you for 100% of the journey. Before proceeding, please confirm that all travellers under 19 are dependants of the adult travellers. If the child is not classified under the above terms then please treat them as an adult traveller within this policy.

The Already Overseas plan is appropriate for New Zealand residents who are already overseas and need travel insurance cover because they have either forgotten to purchase before they left New Zealand or, their existing travel insurance policy has expired.

Please read our conditions of purchase carefully. We can only provide cover provided that you satisfy the following conditions at the time of purchase:

• You are aged 64 or under; and
• You have a permanent residential address in New Zealand and will be returning to resume residence in New Zealand at the end of your journey; and
• You intend to return to New Zealand on the date your policy ends; and
• You purchase your policy within 30 days from either the date you departed New Zealand; or the expiry of any other travel insurance policy; and
• Your period of overseas travel does not exceed 18 consecutive months in total from the date you originally departed New Zealand;

Please note:

• For this plan “journey” means the time from when the policy is issued while you are overseas and ends when you arrive at any immigration counter in New Zealand.
• Journeys can be up to a maximum of 90 days.
• Purchasing an Already Overseas policy is limited to one journey every 12 months.
• There is no cover provided for the first 72 hours from the start date of your certificate of insurance.

Age limit exceeded.

We are sorry.

We are unable to provide cover for this trip. Travellers aged over 80 years and over can only purchase travel insurance for a maximum duration of 6 months.

Please visit our partner website www.comparetravelinsurance.co.nz to purchase travel insurance for this trip.

Single Trip | Annual Multi-Trip

Travel alerts: view the latest travel information  that may affect your trip. , travel insurance, get a quote.

Booked a trip? TINZ are a specialist New Zealand Travel Insurer offering cover to Kiwis for unforeseen events during travel. 

24/7 EMERGENCY ASSISTANCE

At TINZ your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.

CANCELLATION COVER

Don’t lose out if you have to cancel your trip. We offer cover for cancellation costs if you can no longer travel or have to return home early due to unforeseen events.

TRAVEL DELAYS

Airport delays are a common frustration when travelling. Our travel insurance provides you with compensation if you’re delayed for more than six hours.

TERRORISM COVER

 If you’re caught up in an act of terror, we’ll pay for your flight home, cover medical costs and in some cases provide you with reimbursement for trip cancellation.

RIDING A MOTORBIKE OR SCOOTER

You’re covered on two wheels, so long as you’re wearing a helmet and the driver holds a valid licence recognised in the country you are travelling.

GADGET COVER

No doubt you’ll be taking a few gadgets away with you. Our plans provide different levels of cover for phones, iPads, cameras and laptops.

CHOICE OF COVER

Whether you’re after the bare essentials or fully comprehensive cover, TINZ offers a range of options to suit all types of travellers and budgets.

CRUISE COVER

Planning a cruise?  We’re on board with you and don’t charge any extra if you’re heading on a cruise. With TINZ, you’re covered from ship to shore.

TRAVEL INSURANCE OPTIONS

Get cover for the things you love. Whether you’re travelling in New Zealand or overseas, you're an avid skier, an adrenalin junkie, a gadget freak or a high-end holidaymaker, TINZ has the extra cover you’re looking for.

DOMESTIC TRAVEL

There are always risks when you travel, even in your home country. Protect your New Zealand holiday with domestic travel insurance and get cover for rental car excess, luggage, personal effects, lost deposits and more.

SKI INSURANCE

ADVENTURE ACTIVITIES

GROUP BOOKINGS

Are you travelling with a group of friends, school or club? TINZ offers special rates that can save you significant time and money!

SPECIFIC ITEMS

PRE-EXISTING MEDICAL CONDITIONS

Don’t let a pre-existing medical condition get in the way of your travels.  We cover 35 existing medical conditions automatically for free. You can also apply to cover additional conditions by assessment.

LATEST ARTICLES

Travel insurance - the complete guide.

You've been dreaming about your holiday, the perfect break, the dream trip, what could go wrong? The truth is, on holiday, things often do. Perhaps the airline loses your luggage, or you're unlucky enough to get injured or become sick. Either way, taking the time to choose the travel insurance is a worthwhile investment. Our complete guide to travel insurance has you covered!

5 STAR TRAVEL INSURANCE

It's not just our customers that love us, our travel insurance products have been independently rated with  five stars by Canstar.

Cancellation cover can trip up many a conscientious traveller. Keep reading to get the low-down on TINZ's cancellation cover .

Most travel insurers exclude terrorism. However, Travel Insurance New Zealand covers you for cancellation, medical expenses and more. 

TRAVEL INSURANCE FAQ'S

We understand that travel insurance can be confusing, here are some of our most common questions.

Q. Can I buy a policy if I have already departed New Zealand?

Q. i am currently still on my trip and my policy ended, can i extend my policy, q. does tinz cover natural disasters, q. am i covered for riding a motorbike overseas.

• Yes, you’re covered to ride a motorbike provided that: - You are licensed to ride a motorbike in New Zealand. - You hold a valid motorbike licence for the country you are in. - You wear a helmet at all times while riding. You can ride a motorcycle that is the same capacity you are licensed to ride in Australia. If your licence restricts the engine size you can ride, then you will need to stick to that when you are away. Learn more in our guide to riding motorbikes and scooters overseas.

Q. What doesn’t travel insurance cover?

• It's important to be aware that all travel insurance policies have 'exclusions'. So, there are some things that we just can't cover you for. These certainly aren’t secret and can be found in our policy wording, but we want to highlight some of the things you’re unlikely to be covered for so that you can make smart decisions when heading on holiday. - You are generally not covered for reckless behaviour or deliberately putting yourself in harms way. - Not taking care of your personal belongings, such as leaving your things behind in public places. - You’rer not covered if you were drunk and the consumption of alcohol contributed to your loss. As for illegal recreational drugs, you're definitely not covered. - We have a general exclusion in relation to pandemics and epidemics. - You are not covered for pre-existing medical conditions that you failed to tell us about or take cover for. - You are not covered for events already known in the mass media at the time of purchasing your policy. Even though our policies have these exclusions, all TINZ customers are entitled to lodge a claim for review, which would be assessed based on individual facts and circumstances.

Q. Does TINZ cover pre-existing medical conditions?

• Yes, don't let an existing medical condition get in the way of your travels. We cover 35 medical conditions automatically for free. Any other conditions need to be declared through our easy online medical assessment. See more information about pre-existing illnesses here.

Q. Am I covered for a family emergency?

• Both TINZ’s Comprehensive & Comprehensive plans cover for additional travel expenses such as your return flight to New Zealand if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)

Q. What sports activities are covered by TINZ travel insurance?

• TINZ gives you the freedom to take that heart-pounding leap - worry free! Our optional Sports & Activities Cover provides you with cover for a range of more adventurous activities not covered under a standard policy. We cover things like cycling, snorkelling (depth limits apply) and water skiing for free. We offer extra cover for activities like canyoning, abseiling, trekking above 3000 meters. See our sports adventure activities page for more information.

Q. What is TINZ’s terrorism cover?

• While many travel insurers exclude cover for cancellation fees and lost deposits in the event of terrorism, under our Frequent Traveller and Comprehensive Plus plans we allow you to cancel in the event that MFAT travel warnings restrict you from travel. We provide $10 million worth of medical cover if you’re injured in a terror attack. Conditions apply. See more information about our terrorism cover here.

TRAVEL FACTS

Extortionate overseas medical fees, missed flight fails and holidays hurdles - these travel facts will convince you to never go abroad without a travel insurance policy again!

$50,000 is what it costs for 14 days of medical treatment in Thailand

25% of travellers admit to missing a flight

112,000 Kiwis chose to cruise each year

60% of travellers say they gain at least two kilos on holiday

28% of people fail to protect themselves on holiday

Because life’s a trip

Before You Buy

Top searches, popular destinations, customer rating.

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Compare the Best Travel Insurance Companies in NZ

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Columbus Direct Travel Insurance

Columbus is among the b est international travel insurance companies and an award-winning insurance provider, that offers affordability and excellence in their policies. They’ve been offering cover for travellers for over 30 years, so you can be confident in their coverage for your trips!

Southern Cross Travel Insurance

Founded in 1982, Southern Cross is one of New Zealand’s oldest travel insurance companies. It has helped many Kiwis in their travel needs, especially offering excellent policies for overseas trips. It’s one of NZ’s most trusted brands, making it a very good pick for a travel policy.

Compare Quotes

Chubb Travel Insurance

Originating in Zurich, Switzerland, Chubb has grown into a worldwide insurance and security company that offers impressive travel insurance. Aside from travel, they also cover your belongings, health, and accommodations!

1Cover Travel Insurance

Under 1Cover, you can adjust your travel insurance policy to get only the benefits you want. 1Cover is an expert for indulging in travel activities like cruises, skiing, and snowboarding. If that’s the type of activities you’re into, you can’t go wrong with 1Cover.

Cigna Travel Insurance

While Cigna is better-known for their life and funeral cover, they also offer excellent travel insurance options, with claims up to $100,000 per person! They’re well-versed in travel health, ensuring your trips go as planned:

AMI Travel Insurance

With 91 years of experience, AMI has cemented itself as one of NZ’s premier insurance companies. Whether you’re looking for overseas, domestic, or even a policy for annual multi-trip covers, you can’t go wrong with cover from AMI.

State Travel Insurance

State is a fantastic insurer while travelling around NZ. The whole process is easy, allowing you to find cost-effective deals with just a few clicks! Find some peace of mind while travelling anywhere in NZ with State Travel Insurance!

AA Travel Insurance

Providing insurance for over 25 years, the New Zealand Automobile Association has helped Kiwis in many different fields such as roadside assistance and vehicle licensing. AA Travel Insurance offers options for budget travellers, people looking for a more comprehensive cover, and even frequent flyers!

Cover More Travel Insurance

Interested in finding good travel cover in just three easy steps? Try Cover More! Cover More has provided quality service to travellers for over 30 years. With benefits like travel delay help, rental car excess, and even luggage cover, they offer great deals for frequent travellers.

Air New Zealand Travel Insurance

Founded in 1940 as New Zealand’s flag carrier airline, Air New Zealand has since diversified its offerings to include travel insurance. They’re partnered with Cover-More, allowing them to offer wider coverage in their services. Relax and know that should something go wrong, Air New Zealand has your back.

Shop around for the best best travel insurance companies in New Zealand with Glimp today!

Benefits of Travel Insurance:

Cancellation cover.

For when your trip gets cancelled due to unexpected circumstances. Learn More !

Travel and Luggage Insurance

Coverage for when your luggage is compromised during travel. Learn More !

Medical Cover while Travelling Overseas

Additional medical cover specifically for travelling to areas where your New Zealand health insurance doesn’t apply. Learn More !

Budget Car Rental Excess

This is for when you damage a rental car you’ve been using to get around abroad. Learn More !

Personal Liability

This is to protect you from legal liability in case you accidentally hurt someone or damage someone else’s property. Learn More !

About glimp

Compare policies today and find the best deal from the different travel insurance companies in NZ! With thousands of Kiwis helped when it comes to utilities like broadband, power, gas, and even insurance, glimp is sure to have just the best options for you! Save time and effort by making the easy switch today! Compare your options in order to get the best cover for your next getaway!

Compare Travel Insurance with glimp today!

Stay confident with the right travel insurance with glimp.

I was a little hesitant to stay on the call when I first picked up but I’m glad I stayed until I did. Josua Legavai was the lovely lady taking care of me. She was so friendly, clear and helpful. She helped me understand everything I needed to and explained everything with great detail. I am still young and learning and have just moved into a new home with my son so I’m grateful she was able to help me today.

Highly recommend Jordan at Glimp, very professional and really good at her job! thank you for the help definitely saved me alot of time ready for our move thank you Jordan A+++++

I'm so happy I asked Glimp for help, to find a service provider that suits our family's budget, without losing quality and unlimited data on both our mobile phones and broadband. Mele Falahola is a Comparison Specialist from Glimp and she was amazing from the beginning. Mele located the right service provider for our needs that will save us money!, fulfil our usage and more! compared to what we were using. My wife and I even asked for a comparison on our electricity bill. Mele responded immediately once she saw our monthly bills and compared it to another provider that not only do not required a contract to stick too (like the mobile and broadband provider Mele recommended) but their price per kWh was so much better! Which is why we changed that also. Thank you Mele and Glimp for your help. We can now look forward to our Christmas holiday in the Cook Islands from what we can now save. :-)

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Book travel insurance with Mix & Match . No matter how well you plan, there is always the chance that things can go unexpectedly wrong.

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• 24/7 Medical or Emergency Assistance.
• Cover for cancellation even before you travel
• Online assessment for any pre-existing medical conditions
• Plan options to suit most travellers
• Cover for travelling dependants under the age of 21

*Terms, conditions, limits, sub-limits and exclusions apply. See policy for further details and make a search to help understand what policy might be right for you.

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Travel Insurance

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There’s nothing like travel to feed the soul and broaden the mind. And nothing like the unexpected to put a dampener on your plans.

With over thirty years of experience and more than 3.8 million journeys every year, Cover-More know how to give travellers peace of mind . Cover-More has operations based around the world, including Europe, China, India, Malaysia, USA, Canada, Australia, New Zealand and the UK. They know you want access to the best medical care, and they’ll ensure you get first world standard of care for the condition being treated, even if that means evacuating you. They know you want care around the clock and that’s why their medical assistance team are on call around the clock 24/7 to help you.

Quite simply, together with us here at Flight Centre, they want your trip to be as worry free as you do and will do everything they can to keep you travelling .

Yourcover Policy

Travel Insurance YourCover policy 

Planning, or already paid for your holiday? Protect your prepaid travel arrangements as soon as you pay for your holiday by purchasing travel insurance.

Cover starts from the time you purchase your travel insurance – covering you for unexpected events that may affect your holiday pre-departure, as well as protecting you during your trip.

YourCover is Cover-More’s comprehensive product, available as a Single Trip or Annual Multi Trip policy.

WHAT YOU NEED TO BE AWARE OF:

COVID-19 benefits are available on all YourCover and Business travel insurance policies.

Cover relating to COVID-19 is for New Zealand residents and citizens only. Inbound visitors to New Zealand are not covered for COVID-19 related benefits.

A range of COVID-19 benefits are available for travel within New Zealand and worldwide.

Full details, conditions and exclusions are outlined in the policy wording.

There is no cover for claims directly or indirectly arising from or caused by government-issued travel bans; “Do not travel” warnings; government directed border closures; or mandatory quarantine or self-isolation requirements related to cross area, border, region or territory travel. 

There is no cover for any transport or accommodation costs or expenses arising from a public health authority directing you into a period of quarantine which is mandatory for travellers related to cross area, border, region or territory travel. (This exclusion applies regardless of you being diagnosed with COVID-19 or having come into contact with a person diagnosed with COVID-19).

Please refer to the policy wording for full terms, conditions and exclusions.

• International and Domestic Cover
• 24/7 Emergency Assistance
• Travel GP service
• Online claims (lodge your claim whilst travelling)
• Many existing medical conditions are automatically covered by the policy
• On-the-spot assessments online or by phone for any medical conditions not automatically covered
• Choice of Excess ($Nil, $100 and $250)
• Children covered for free
• Working holidays covered
• Includes cover for travellers over 70 years
• Rental car insurance excess

The YourCover policy, also enables you to tailor your travel insurance to suit your travel style by adding on optional extras (at an additional premium) such as:

• Cancellation cover
• Adventure +
• Motorcycle + (if planning on touring on motorcycles with an engine capacity over 250cc),
• Snow Sports (if snow skiing/snowboarding on-piste, snowmobiling and cross-country skiing)
• Snow Sports + (if snow skiing/snowboarding off-piste or heli-skiing/snowboarding).
• If planning a multi-night cruise as part of your journey, it is mandatory to add on Cruise Cover (additional premium applies).

Benefits include cover for cabin confinement, onboard medical and dental treatment, ship to shore medical cover, missed ports, missed shore excursions and self-skippered boat insurance excess.

Essentials Policy

Essentials Travel Insurance Policy 

You can breathe easy with our Essentials Policy knowing you have a cost effective, reliable travel insurance policy that you can trust. Essentials is ideal for the younger OE traveller or the price conscious long-haul traveller aged 84 years and under. Provided by Cover-More, this policy has been designed for the under 85 year old traveller who wants essential cover at competitive premiums.

• International Cover
• 24 Hour Emergency Assistance
• Choice of Excess ($Nil, $100 and $250)v
• Single Trip or Annual Multi-Trip
• Cover for travellers up to 84 years

Add-on cover (additional premium applies) is available for:

• Snow skiing, snowboarding and snowmobiling (on-piste)
• Cruise cover add-on is mandatory if you’re planning a multi-night cruise as part of your journey.

Insurance is provided through CoverMore & specific conditions around qualifying will apply & must be met. For full conditions, speak to your Travel Expert.

Refer to the policy wording for full details of terms and conditions.

Contact us so we can help you!

• Domestic Travel Insurance
• International Travel Insurance
• Make a Claim
• COVID-19 FAQs

Travel Insurance

Travel a little freer knowing we're on the journey with you

AA Travel Insurance

Travel is part of the Kiwi DNA, but even the best laid travel plans can go unexpectedly wrong. That’s why we offer AA Travel Insurance plans - so you can travel a little freer here in NZ or overseas, knowing help is only a phone call away.

With AA Travel Insurance, your trip can be protected from unforeseen cancellation and loss of deposits before you even depart. So if something happens in the lead-up to your trip, we can be there to help you.

To understand what cover AA Travel Insurance provides for epidemic and pandemic diseases, like COVID-19, check out our FAQs . 

Get a quote

Why choose AA Travel Insurance

Get a quote online in minutes, so you can get back to planning your adventure. All you need are your travel dates, destination and any companions.

We’ve made the process simple, with domestic and international plans to choose from.

With AA Travel Insurance being one of NZ’s trusted travel insurance brands, we are proud to take care of Kiwis’ insurance needs.

We’re backed by the Allianz Worldwide Emergency Assistance programme, ready to help you no matter where you are in the world.

Playing at home or away?

Whether you're hitting the ski slopes or ticking a Great Walk off your list, make sure your trip is covered from unexpected costs like cancellation, travel disruption, and rental vehicle excess.

International

With three plans to choose from, our International Insurance cover is designed to make sure you can still enjoy your holiday even if something goes south.

AA Travel Insurance Benefits:

• AA Member discount

AA Members can get a 10% discount* on new AA Travel Insurance policies. Simply provide your AA Membership number when you apply.

• Cover for missed connections or travel delay

If you miss connections or have any travel delays because of an unexpected situation, you’ll be able to claim up to the benefit limit of your chosen policy. That means cover for extra costs to make alternative travel arrangements or additional delay costs.

• Free cover for dependent children

Dependent children travelling with someone covered under a policy can be covered at no additional charge (for Domestic Cover – that's up to 18 years, and for International Cover – up to 21 years).

• Cover for some COVID-related situations^

Both domestic and international options include selected cover for epidemic and pandemic diseases, like COVID-19. So if you’re diagnosed on your trip and need medical assistance or need to change your plans, you’ll be covered.

• Cover before you depart

Your trip is protected from unforeseen cancellation and loss of deposits the moment your cover is confirmed.

• Cover for recreational activities

Some recreational sports are automatically covered under our policies, including leisure skiing and snowboarding, hot air ballooning, parasailing and paragliding, bungee jumping, and white-water rafting in grade 4 rivers (or less).

For all of these benefits, please make sure you read the Policy Wording to understand the terms, conditions, limits, and exclusions that may apply.

^The policy still has a general exclusion for epidemics and pandemics, and does not cover disinclination to travel due to fear or change of mind. Cover is only provided if you have not commenced your journey against the New Zealand Government’s advice not to travel. There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation applying to a population or part of a population. Please refer to the Policy Wording for full details.

^Terms, conditions, limits, sub-limits and exclusions apply and these are stated in the Policy Wording . Customers considering the purchase of a travel insurance policy should read the Policy Wording to check what is and isn’t covered.

Have a question?

Our friendly New Zealand-based team are here to help. Give them a call anytime from 8:30am to 5pm Monday to Friday, or pop into one of our AA Centres to speak to a consultant.

Call: 0800 630 115

Frequently asked questions

What countries does my selected cover^ for epidemic and pandemic diseases (including Covid-19) cover?

All countries that do not appear on the Level 4 warning “Do not travel” advisory listed on SafeTravel.

SafeTravel houses all warnings inclusive of non-Covid-19 advisories which are issued by the Ministry of Foreign Affairs and Trade (MFAT).

If I contract Covid-19 prior to travelling do I have selected cover^ for epidemic and pandemic diseases?

Cover is in place, providing that the country you are travelling to does not have a MFAT, SafeTravel or New Zealand Government Level 4 warning “Do not travel” in place.

If I contract Covid-19 in transit to my destination country do I have selected cover^ for epidemic and pandemic diseases?

Cover is in place, providing that the countries you are travelling to do not have a MFAT, SafeTravel or New Zealand Government Level 4 warning “Do not travel” in place.

Does selected cover^ for epidemic and pandemic diseases still apply if I am unvaccinated?

Cover is in place as there is no requirement to be vaccinated/boosted under our policy. However, if the destination country requires an inbound traveller to be vaccinated, then the traveller must be able to meet these entry requirements. This also applies to the condition of carriage for example of the airline they are travelling. There is no cover if denied boarding or entry to a country due to not meeting the carrier or country vaccination requirements.

Are there any mandatory epidemic and pandemic insurance requirements to enter certain countries?

Many countries, even before the pandemic, had compulsory health and travel insurance requirements, but many more have since added rules – typically around Covid-19 medical expenses and the associated costs. The coverage type and amount varies by vaccination status and country.  Prior to travelling, check with the nearest embassy, consulate or immigration department of the destination.

If I had Covid-19, should I declare this as a Pre-existing Medical Condition?

At the time of purchasing your policy if you have previously had Covid-19 and are now testing negative, are feeling well with no symptoms at all, then you do not need to declare this as a Pre-existing Medical Condition. A Covid-19 positive test result at a later date would be considered a new infection.

However, if you are:

• still testing positive; or
• still displaying Covid-19 signs and symptoms; or
• have been diagnosed with 'long Covid';

and you wish to have cover, you need to disclose the condition as a Pre-existing Medical Condition and an additional premium may be payable.

Our insurance partner

AA Travel Insurance policies are brought to you by the New Zealand Automobile Association Incorporated (AA), are issued and managed by AWP Services New Zealand Limited trading as Allianz Partners and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). You should consider the  Policy Wording  before making any decisions about this insurance policy. Terms, conditions, limits, sub-limits and exclusions apply. 

Financial Strength Rating

The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia), ("Hollard"), has been given a financial strength rating of A (Strong) issued by Standard and Poor's. View the full details on the  Financial Strength Rating .

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.

Financial advice

The New Zealand Automobile Association provides general information about AA Travel Insurance products and services so that you can make a choice that best meets your needs. Information provided does not take into account your personal circumstances, needs or goals and is not intended to be financial advice. If you'd like to receive financial advice, you can get professional advice from a registered financial adviser.

More information

Contact us Policy Wording Make a claim Terms and conditions AA Traveller Member Benefits

*AA Members can receive a 10% discount on AA Travel Insurance. Simply provide each traveller’s valid AA Membership number on application. Discount applies to the premium for each AA Member on standard policy and any additional pre-existing medical cover, but doesn’t apply to additional cover for high value items.