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ttc. travel consultants.

Every day, the secret of our business success walks in and out of our offices. It’s not the phone system or the computer system. It’s not our wonderful Cambridge location (although that is nice). It’s our people. Period.

Over the years, we have had very little turnover in our staff of travel consultants. We accept only the best and we truly work together to bring out the best in each other. To be a consultant at TTC you have to be intuitive, intelligent, experienced, energetic, communicative, hardworking, unselfish, insightful, good-natured, industrious, creative and a traveler yourself. That seems like a rare combination of skills and it is. But we have over 50 of them. All waiting for you.

  • all staff & consultants.
  • corporate consultants.
  • leisure consultants.
  • admin staff.

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Ann Barassi

Toll free 800.370.7400 x84

Direct tel 617.497.8184

Fax 617.503.8384

Email [email protected]

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Ann Castucci

Toll free 800.370.7400 x83

Tel 617.497.7400 x628183

Direct tel 617.497.8183

Fax 617.503.8383

Email [email protected]

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Barbara Zudeck, CTC

Toll free 800.370.7400 x27

Tel 617.497.7400 x628127

Direct tel 617.497.8127

Fax 617.503.8327

Email [email protected]

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Chris Regan

Toll free 800.370.7400 x73

Tel 617.497.7400 x628173

Direct tel 617.497.8173

Fax 617.503.8373

Email [email protected]

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David O'Brien

Toll free 800.370.7400 x37

Tel 617.497.7400 x628137

Direct tel 617.497.8137

Fax 617.503.8337

Email [email protected]

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Dimitra Milas

Toll free 800.370.7400 x43

Tel 617.497.7400 x628143

Direct tel 617.497.8143

Fax 617.503.8343

Email [email protected]

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Donna Kavjian

Toll free 800.370.7400 x65

Tel 617.497.7400 x628165

Direct tel 617.497.8165

Fax 617.503.8365

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Ed McCourt, CTC

Toll free 617.497.8164

Direct tel 781.325.2553

Fax 617.503.8397

Email [email protected]

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Ellen Berrios

Toll free 800.370.7400 x28

Tel 617.497.7400 x628128

Direct tel 617.497.8128

Fax 617.503.8328

Email [email protected]

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Gigi Pakradooni, Aston Loyd Travel

Toll free 877.969.8080

Tel 617.497.7400 x628190

Direct tel 617.969.8080

Fax 617.503.8390

Email [email protected]

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John Demallistre

Toll free 800.370.7400 x18

Direct tel 617.497.8118

Fax 617.503.8318

Email [email protected]

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Judy Oshansky, CTC

Toll free 800.370.7400 x16

Tel 617.497.7400 x628116

Direct tel 617.497.8116

Fax 617.503.8316

Email [email protected]

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Karin Demallistre

Toll free 800.370.7400 x79

Direct tel 617.497.8179

Fax 617.503.8379

Email [email protected]

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Ladakh Pine

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Leeanne Locke

Tel 617.497.7400 x628138

Direct tel 617.497.8138

Fax 617.503.8338

Email [email protected]

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Lesli Gordon, CTC

Tel 617.497.7400 x628133

Direct tel 617.497.8133

Fax 617.503.8333

Email [email protected]

yaiche travel agency

Tel 617.497.7400 x628150

Direct tel 617.497.8150

Fax 617.503.8350

Email [email protected]

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Maryella Blundo, Dream Come True Travel

Tel 617.497.7400 x628132

Direct tel 617.497.8132

Fax 617.503.8332

Email [email protected]

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Noel Fraser-Dost

Toll free 800.370.7400 x15

Direct tel 617.497.8115

Fax 617.503.8315

Email [email protected]

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Pauline Rose

Tel 617.497.7400 x628172

Direct tel 617.497.8172

Fax 617.503.8372

Email [email protected]

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Reilly Millett, Branch Director

Tel 617.497.7400 x628160

Direct tel 617.497.8160

Fax 617.503.8360

Email [email protected]

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Renate Newmark, CTC

Toll free 800.370.7400 x31

Tel 617.497.7400 x628131

Direct tel 617.497.8131

Fax 617.503.8331

Email [email protected]

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Robert McCoy

Toll free 800.370.7400 x54

Tel 617.497.7400 x628154

Direct tel 617.497.8154

Fax 617.503.8354

Email [email protected]

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Robin Leggett

Toll free 800.370.7400 x44

Tel 617.497.7400 x628144

Direct tel 617.497.8144

Fax 617.503.8344

Email [email protected]

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Rody Denise

Toll free 800.370.7400 x22

Tel 617.497.7400 x628122

Direct tel 617.497.8122

Fax 617.503.8322

Email [email protected]

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Rosanne McGoldrick

Tel 617.497.7400 x628181

Direct tel 617.497.8181

Fax 617.503.8381

Email [email protected]

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Samantha Radogna, Operations Manager

Tel 617.497.7400 x628155

Direct tel 617.497.8155

Email [email protected]

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Sharon Sabbagh

Toll free 800.370.7400 x93

Direct tel 617-497-8193

Fax 617.503.8393

Email [email protected]

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Susan McGonagle

Tel 617.497.7400 x628151

Direct tel 617.497.8151

Fax 617.503.8351

Email [email protected]

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Thomas Mulhern

Tel 617.497.7400 x628149

Direct tel 617.497.8149

Fax 617.503.8349

Email [email protected]

yaiche travel agency

Tim Hennigan

Toll free 800.370.7400 x34

Tel 617.497.7400 x628134

Direct tel 617.497.8134

Fax 617.503.8334

Email [email protected]

  • Paris : +33 1 77 37 52 58
  • Tel Aviv : +972 3 915 8837
  • New York : +1 646 655 0687
  • London: +44 (0) 20 3695 1854
  • Hong Kong: +852 5808 2013

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A modern travel company with top-notch services

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OUR HISTORY

Who are we.

Our vision is for you to experience the extraordinary. Our goal is to provide you with the trip of your dreams while facilitating your logistics for a luxurious and unforgettable journey.

Originally from New York, we are present all over the world. With a focus on luxury travel, we are present in Paris, Dubai, Tel Aviv, Hong Kong and London. We take special care to offer you the best of each destination. We work to offer you a tailor-made trip that fits perfectly with your needs and your travel desires.

RETAILS POINTS

Car rentals company, with hotels groups, our services.

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Save up to 50% with our unadvertised insider-only rates and enjoy added benefits at top premium and luxury hotels in the best destinations worldwide from Europe to Africa, from the Middle-East to Asia, from the United States to Australia, we cover it all

With our services, you can book all kinds of Hotel & Resorts all around the world.

Our hotel partners give us preferential rates on the condition we don’t advertise them.

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CORPORATE EVENTS

Prestigate specializes in delivering our clients first-class meetings and events. (such as incentive programs, group bookings, team building, product launch,  Non-for-profit events,  Entertainment Events, corporate programs, Annual Meetings etc…

We focus on helping you use events to achieve your strategic business goals.  We take your event inspiration and make it come to life.  Our team members are corporate meeting and event experts who manage every detail so that your event is flawless.

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We deliver the widest range of vehicles worldwide, thanks to our multiple partnerships.

Rent for a day, for a week, and more without hidden conditions and fees and everywhere in the world

At Prestigate,a Travel Exclusive Company, we carry on the philosophy of a transparent policy.

No hidden conditions, no hidden fees, no surprises

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TAILORMADE SERVICES

Prestigate, a Travel Exclusive Company offers experiences and services as well as sporting and concert tickets worldwide.

Our unique and differentiated products and services are selectively chosen to meet our customer’s needs.

From airport and city transfers, shows, attractions, tours, concerts, dining, daylife and nightlife, to popular sporting event tickets like Super Bowl and Masters, PRESTIGATE products cater to all experiences from “touch down to take off.”

THEY SPEAK ABOUT US

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LOCALISATION

Our offices.

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171 avenue Charles de Gaulle 92200 Neuilly-sur-Seine

+33 1 77 37 52 58

[email protected]

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1120 Broadway New York, NY 10010

+1 646 655 0687

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Tower 535 – 535 Jaffe Road, Causeway Bay, Hong Kong

+852 5808 2073

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Azrieli Center Derech Menachem Begin 13 Tel Aviv

+972 3 915 8837

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90 York Way London NI 9AG

+44 (0) 20 3695 1854

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TESTIMONIALS

We received a last-minute request for an actress who had to travel to Miami. The hotel requested by the client was 100% full. Thanks to their wide network and knowledge, Prestigate, a Travel Exclusive Company has managed to unlock a room. Their team is really exceptional

Every year we organize trainings and conferences for our teams via Prestigate. Their offers and services are always qualified whatever the destination is in the world.

We had an emergency for a client who needed to travel to Dubai. Prestigate was able to provide our client with the suite he wanted and a helicopter in less than 2 hours. They offer exceptional service and competitive rates!

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Moscow tours, business travel to moscow, tour guide service, interpreting service

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  • Our Service
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Moscow tours, business travel to Moscow, tour guide service, interpreting service

We are here to navigate you through Moscow and beyond. We specialize in private and customer-tailored tours for individuals and groups.

Tour options include:

  • Moscow tours in 1 day/2days/3days (Red Square tour, Kremlin tour, metro tour, panoramic city tour, etc);
  • Moscow panoramic city tour / night Moscow by legendary retro cars ;
  • Layover tours in Moscow;
  • Moscow cultural heritage tours, Moscow themed tours;
  • Russian home hosted visits (visit to the Russian dacha);
  • Russian culinary classes;
  • Moscow-St.Peterburg tour package. Two Russian capitals in one week;
  • Moscow-St.Petersburg educational tours for students and children;
  • Russian towns of the Golden Ring (Sergiev Posad, Suzdal, Vladimir); Trips out of Moscow
  • Shore excursions (Moscow/St.Petersburg)
  • Russian honeymoon tours, photo walks in Moscow;
  • Moscow tours for children
  • Christmas time in Moscow;
  • AK-47 shooting tour, tank T-34 ride, segway tour, fishing in Moscow region.
  • Group Tours ( offers for travel agencies)

We are officially endorsed by Moscow Government to guide in most iconic tourist attractions of Russia’s capital such as Red Square, St. Basil’s Cathedral, museums of the Moscow Kremlin, the Tretyakov Art Gallery, etc.

We love our city and are ready to share with you our in-depth knowledge of Moscow, this old but very dynamic and amazing city. We will be glad to provide context and fun in equal measure opening up your eyes to Russian history, culture and art.

We know how to make the most of your time while you are here and will be delighted to turn your stay in Moscow into a life experience.

Why book with us?

  • We love what we do.
  • We highly value responsibility and individual approach.
  • Our friendly booking service will help plan your itinerary according to your wishes. We are very flexible and design the tours individually for every customer.
  • We are officially recognized by Moscow Government.
  • Our training, qualifications, experience and personality will ensure that your visit to Moscow is a great success.

We take part in BBC series of documentaries "World's Busiest Cities"(Moscow)

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Buy Tickets to the Bolshoi Theatre

Romantic Balloon ride

Other special offers...

Interpreting and assistance at exhibitions and conferences, our garage ( vehicles+drivers), where to stay in moscow, what and where to eat in moscow, visa support, learning and discovery, our partners (trips to st.petersburg).

Copyright 2015 - Moscow Navigator

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WE’VE BEEN WHERE YOU’RE GOING!!

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SECRETS RESORT & SPA Girlfriend Getaways

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PALACE RESORTS ALL INCLUSIVE LUXURY

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FREE at Sea Norwegian Cruise Line

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REGENT Seven Seas Cruises Alaska Single Supplement

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DREAMS RESORTS – Winter Wanderlust

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UNCRUISE -ALASKA

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CUBA…….BY SEA OR LAND

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ROCKY MOUNTAINEER

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Italy Cycling Tours

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Royal Caribbean Land and Sea

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Celebrity Cruise - THE GALAPAGOS EXPERIENCE

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Walt Disney World 50th Anniversary Celebration

Dear Yankee Travel friends,

The pandemic hit the global travel industry harder than almost any other, so I am proud to report that Yankee Travel not only met the challenge, but is once again operating at close to normal capacity. For this success, Frankie and I thank our entire staff for working on-site from the beginning, to reassure and assist clients whose travel plans changed as often and sometimes more often than the pandemic. We also thank you for your loyalty and friendship over the last forty plus years.

On a different note, the travel industry everywhere is struggling to replace trained staff, many of whom left for different jobs when travel came to a halt during the height of the pandemic. All aspects of travel planning, from communication to execution, are more difficult than they’ve been in memory, and Yankee Travel has not been immune to this shift. The result is that our staff is changing, and with that, our capacity to keep our bricks and mortar office open. Our office doors will be closing on July 1st, and we will transition to other work spaces.

Please be assured that we will continue to take care of all the trips we have in progress, and we look forward to working with you in the future from our new locations. Though the office doors will be closing on July 1, Laurie, Frankie and I will be answering phones (401)789-9728 and emails from there through August. Starting June 30, you’ll be able to reach Holly at (401) 932-1176 or by email, [email protected] . On August 22nd, Laurie will merge all her current bookings to her new location at Donovan Travel in East Greenwich (401) 885-3500. I will ultimately work from home, and will let you know when that transition happens and how to contact me.

We will try to make these changes as seamless as possible, but please feel free to call or email with any questions.

With gratitude and thanks, Candy

“Adventure is worthwhile.” – Aesop

Travel insurance.

Contact us or click here to purchase directly: Travel Insured International

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Testimonials, mark anthony, christina hardy, jane bennett, contact info, contact info.

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

A blue airport screen showing extensive cancellations and delays is shown in close up with a man standing in front of it.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Travel | Travel Troubleshooter: Expedia said it would…

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Travel | san jose: family courthouse closes again monday amid power struggle with pg&e, travel | travel troubleshooter: expedia said it would refund my tickets four years ago. help.

Author

DEAR TRAVEL TROUBLESHOOTER: I need help getting a refund from Expedia. I booked two round-trip Air Transat tickets from Toronto to Paris through Expedia back in 2020. I had to cancel the flights, and under the refund rules during the pandemic, Expedia said I could get my money back. Expedia said it would process the refund in a matter of weeks.

Christopher Elliott, the Travel Troubleshooter ...

I waited a few months, but the refund never showed up on my credit card. I contacted Expedia in early 2022, and they told me to contact Air Transat for my refund. I did, and an Air Transat representative said the airline had already sent my refund to Expedia.

I’ve contacted both Expedia and Air Transat on numerous occasions since then, and I’ve also asked my credit card company for help. It says that there’s no record of a refund from Expedia or Air Transat. I would love to get my refund. Can you help me?

— Keith Dawe, Toronto

ANSWER: Expedia should have refunded your money four years ago. I believe this is a new record for the longest airline refund case. (Congratulations, Expedia!)

Air Transat is a relatively small charter airline, so that might explain the initial delay. But at some point, Expedia should have taken ownership of this problem and helped you get a refund. Instead, it looks as if you bounced between Expedia, Air Transat and your credit card company for years. Literally, years. You must be exhausted.

What happened? It looks as if Air Transat refunded part of your purchase with a check, which appears to only cover taxes and fees. This left an outstanding balance of about $1,002. Air Transat claims it sent the money to Expedia, but Expedia said it never received the money.

You were way too patient with your airline and online agency. You should have received the promised refund promptly, and if you didn’t, you should have filed a credit card dispute to recover your funds.

I list the names, numbers and email addresses of the Expedia executives on my consumer advocacy site, Elliott.org . A brief but firm email to one of them might have motivated Expedia to find your missing money.

I contacted Expedia on your behalf. In response, the company apologized and admitted that there was “an error with the refund.” “The refund has been processed,” a representative said. Expedia also added $200 worth of points to your loyalty account as an apology for the delay.

Christopher Elliott is the founder of Elliott Advocacy , a nonprofit organization that helps consumers solve their problems. Email him at [email protected] or get help by contacting him at elliottadvocacy.org/help/ . (c) 2024 Christopher Elliott Distributed by King Features Syndicate, Inc.

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FACT SHEET: Biden- ⁠ Harris Administration Announces Rules to Deliver Automatic Refunds and Protect Consumers from Surprise Junk Fees in Air   Travel

Newly finalized rules will mandate automatic, cash refunds for cancelled or significantly delayed flights and save consumers over half a billion dollars every year in airline fees

WASHINGTON – Building on a historic record of expanding consumer protections and standing up for airline passengers, the Biden-Harris Administration announced final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees. These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers over half a billion dollars every year in hidden and surprise junk fees.   The rules are part of the Biden-Harris Administration’s work to lower costs for consumers and take on corporate rip-offs. President Biden signed an Executive Order on Promoting Competition in 2021 that encouraged DOT to take steps to promote fairer, more transparent, and competitive markets.   Requiring Automatic Cash Airline Refunds

The first rule requires airlines to promptly provide passengers with automatic cash refunds when owed because their flights are cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided.   Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how to make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. Passengers would also receive a travel credit or voucher by default from many airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.   DOT’s rule makes it simple and straightforward for passengers to receive the money they are owed. The final rule requires refunds to be:

  • Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.
  • Prompt: Airlines and ticket agents must promptly issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.
  • Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.
  • Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees.

Protecting Against Surprise Airline Junk Fees

Secondly, DOT is requiring airlines and ticket agents to tell consumers upfront what fees they charge for checked bags, a carry-on bag, for changing a reservation, or cancelling a reservation. This ensures that consumers can avoid surprise fees when they purchase tickets from airlines or ticket agents, including both brick-and-mortar travel agencies or online travel agencies. The rule will help consumers avoid unneeded or unexpected charges that can increase quickly and add significant cost to what may, at first, look like a cheap ticket. Extra fees, like checked baggage and change fees, have been a growing source of revenue for airlines, while also becoming more complex and confusing for passengers over time. In total, thanks to the final rule, consumers are expected to save over half a billion dollars every year that they are currently overpaying in airline fees. DOT’s rule ensures that consumers have the information they need to better understand the true costs of air travel. Under the final rule, airlines are required to:

  • Disclose baggage, change, and cancellation fees upfront : Each fee must be disclosed the first time that fare and schedule information is provided on the airline’s online platform — and cannot be displayed through a hyperlink.
  • Explain fee policies before ticket purchase: For each type of baggage, airlines and ticket agents must spell out the weight and dimension limitations that they impose. They must also describe any prohibitions or restrictions on changing or cancelling a flight, along with policies related to differences in fare when switching to a more or less expensive flight.  
  • Share fee information with third parties : An airline must provide useable, current, and accurate information regarding its baggage, change, and cancellation fees and policies to any company that is required to disclose them to consumers and receives fare, schedule, and availability information from that airline.
  • Inform consumers that seats are guaranteed: When offering an advance seat assignment for a fee, airlines and ticket agents must let consumers know that purchasing a seat is not necessary to travel, so consumers can avoid paying unwanted seat selection fees.
  • Provide both standard and passenger-specific fee information:  Consumers can choose to view passenger-specific fee information based on their participation in the airline’s rewards program, their military status, or the credit card that they use — or they can decide to stay anonymous and get the standard fee information.
  • End discount bait-and-switch tactics: The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights. It prohibits airlines from advertising a promotional discount off a low base fare that does not include all mandatory carrier-imposed fees.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration Both of these actions were suggested for consideration by the DOT in the Executive Order on Promoting Competition and build on historic steps the Biden-Harris Administration has already taken to expand consumer protections, promote competition, and protect air travelers. Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

  • DOT launched the flightrights.gov dashboard, and now all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov.
  • Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.
  • DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.
  • DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.
  • In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel
  • DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs

In addition to finalizing the rules to require automatic refunds and protect consumers from surprise fees, DOT is also pursuing rulemakings that would:

  • Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, as the Department is working on its family seating junk fee ban proposal.
  • Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.
  • Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

Travelers can learn more about their protections when they fly at  FlightRights.gov . Consumers may file an airline complaint with the Department  here .

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Caprice Travel Agency

Travel better with us, your extraordinary vacation begins here.

No matter where in the world you want to go, we can help get you there. Our experienced agents will take the time to answer your questions and listen to your ideas, before making expert recommendations that fit your budget. We believe extraordinary vacations begin with careful planning, that's why we are devoted to ensuring our clients always have the best possible experience—both before they leave and while they're away.

What makes us special?

Expertise

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Value

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Dedicated to helping our clients travel better, our experienced agents are passionate about sharing their industry knowledge and first-hand insights.

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(914) 237-8500

We serve our travel industry partners in the most efficient way by providing superb quality service, competitive rates and a constantly expanding range of services.

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The largest digital platform directly connecting you with leading healthcare facilities.

Whether your goal is to explore new places, boost your resume or make an impact where you’re needed most, we’ll help you find the right match.

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Interested in traveling with aya just click & go..

As America's largest travel nursing agency, and a leading allied and locums agency , we make things simple. We provide you with the opportunities, resources, technology and support you need to grow your career. Traveling with Aya is as easy as 1-2-3.

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The largest travel nursing agency and healthcare staffing company

Ranked #1 by travel nurses across the nation.

Here are some of the reasons clinicians choose Aya Healthcare.

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Aya has been fabulous. Their staff is timely, professional, courteous and attentive — and their pay, benefits and locations are the best. Thanks, Aya!

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Aya's website has been the easiest for me to use and they consistently offer more competitive pay rates than other agencies for the same position.

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I'm a single mom and was able to take care of my family on my own, which is awesome. I've also gained some great experiences and wonderful friends.

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  29. American Airlines Vacations

    When you book with American Airlines Vacations you can take advantage of flexibility and unparalleled benefits among vacation providers, such as: 100% bulk air. 24-hour hold, exclusive for travel agents. Low deposit option, another travel agent exclusive. Exclusively for AAdvantage members.