bone voyage pet resort

Bone Voyage Pet Resort

Services Offered

Verified by Business

Anal Gland Expression

Body Trimming

Ear Cleaning

Full-Service Grooming

Coat Conditioning

Finishing Spray

Review Highlights

“ The staff is wonderful (especially Jody ). ” in 2 reviews

“ They offer a military discount , which was a good bonus and they have lots of little extras you can add on. ” in 2 reviews

“ This was the first time we boarded our two dogs at Bone Voyage and I felt comfortable the minute we dropped them off for their week stay . ” in 3 reviews

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anal gland expression

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Location & Hours

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339 Shipwash Dr

Garner, NC 27529

Serving Garner Area

Amenities and More

About the business.

Business owner information

Business Owner

Your dog or cat is not just a pet...they are a member of the family & that is exactly how we treat them at Bone Voyage! Our services include pet boarding, daycare & grooming. We offer large outdoor play yards for your dog to play or just relax. Each play yard has K9 turf, play equipment, comfy beds & bone-shaped pools to maximize your dog's daycare experience. There is also a 2,000 square feet indoor climate-controlled daycare playroom with rubber flooring designed to be gentle on a dog's joints and paws. Our facilities are clean, our rates exceptional & our staff are dedicated to the pets we serve. You can have peace of mind when you choose Bone Voyage for your furry family members knowing they are in a safe, loving & fun-filled environment. We offer clean & spacious indoor/outdoor suites & interior suites that are climate-controlled for your dog's comfort during their stay. We also have smaller rooms available that are designed for smaller dogs. These rooms are located away from the other suites in a private, climate-controlled room as not to disturb our smallest guests. All rooms are cleaned & sanitized a minimum of two times a day but are cleaned as often as needed. If desired, cots & plush mats are provided for your pet's sleeping comfort. …

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We own a 220 lb mastiff, could he be boarded here? I know some places have weight limits, but could he be accommodated?

Hi, yes we have several mastiffs that board with us. We have indoor/outdoor runs which give access to inside and has a door to open during the day to give them outside access. Please feel free to come by for… more

Recommended Reviews

• 1 star rating Not good
• 2 star rating Could’ve been better
• 3 star rating OK
• 4 star rating Good
• 5 star rating Great

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Overall rating

I have 2 miniature dachshunds. I've now boarded with them about 5-6 times. I was immediately impressed by how clean it was when I entered the first time. Everything smelled good and looked good. I've had no issues at all. Both dogs are able to share a medium sized crate. They're excited when I drop them off and have always been happy and clean when I've picked them up. I would highly recommend Bone Voyage to anybody that is looking for somewhere to board their dogs.

At $35 tops a day for boarding, I feel like it's a pretty good deal. They utterly fail at communication though. When setting up boarding, I followed online steps to generate an estimate only to be told by automation that they didn't give estimates. Prepare for things like that to just happen. Good luck getting them to answer the phone. I tried putting my dog in daycare for a couple days so she could feel the place out before her stay and I kept getting brick-walled. They never, within 45 days, had an opening. I was told they were getting such a demand that they have to turn away regulars. When you set up a profile, you fill in important info about this and that. It's mostly easy. I did so, preparing for a getaway about a month and a half later. My puppy Angel wasn't spayed at the time. By the check-in date, she was spayed. I took her to the facility, signed her up, provided a bag of food I bought, and went on my trip. The website says they'll send you pics of your dog in activity. Two days into my vacation, no pics. I called, no answer, so I left a message. I was eventually texted back with them saying I hadn't signed up for it. Okay, my fault. Keep in mind, you have to sign up for this. Then I found out she wasn't playing with the other dogs because they had assumed she wasn't spayed. Again, I had no idea about this, but you have to take it upon yourself to update ALL information in the profile, as the staff operate off that. So...after finally getting someone on the phone, I had the profile updated and Angel was clear to play with other dogs. The pics they sent me were 4 blurry, hastily taken photos of Angel and another dog in the lobby. Nothing of her taking action in the play area or anything. And no photos of her playing the next day. While the woman who contacted me was great and literally went above and beyond in trying to please, the results weren't satisfactory. It's a good place - don't get me wrong. But they tell you almost nothing, the website features seem neglected, the pics weren't good and communication is tough to come by. A.

See all photos from Spri J. for Bone Voyage Pet Resort

We boarded 2 dogs for the week of Christmas (plus a couple days in the prior week). Both dogs were happy and healthy when they came home. They seem to like the place and don't give us any issues when bringing them in for boarding (they go 2x a year).

Jody is really nice & helpful. We have used bone voyage for day care, boarding & grooming in the past when our regular groomer/day care isn't available. They are really caring & the animals in their care are well taken care of. I trust my fur babies with them. Our most recent experience with day boarding was great as usual, my dogs came back exhausted & happy. We also had them bathed, they are definitely clean & shiny my only complaint is they smell terrible. Ms Jody remedied the situation quickly. Would continue to recommend for your dog boarding & day care needs.

Scarlett is tired

Loki is all shiny!

Don't trust this place with your fur babies. We dropped our lab off here for a week stay. It was suppose to be a vacation for her while we were on vacation and I picked it because of the reviews and the fact that they have a pool. When we picked up our sweet girl, I noticed a wet spot on her neck. Figured another dog had licked her on the way out. NOPE. I got her home and gave her a bath only to notice the massive chunk taken out of her neck. Got her to the vet and she had 3 huge infected bite marks in addition to a ton of other bites and scratches. We're use to her coming back with a few scratches here and there but this was really bad. Now she's on antibiotics and wearing a cone around her neck. My poor baby. The kicker is that they didn't even bother to tell us that there was an incident. They gave us a report card showing she was sweet and social (she's very good with other dogs) and I've pretty sure they wiped off all the blood to hide the injuries just as they were taking her out to us. Never again.

Bone Voyage is amazing!!! Everyone who works there shows such love, care, and compassion for our dog. Our guy has special needs, and Bone Voyage was so welcoming to him and us. He was turned away from another place, so when we found Bone Voyage 4 years ago, we were relieved and so thankful for the love they showed him. Would recommend them to anyone looking for a doggy daycare or boarding facility.

This was the first time we boarded our two dogs at Bone Voyage and I felt comfortable the minute we dropped them off for their week stay. The lobby was clean and didn't smell like urine (like other kennels) and the staff was friendly and professional. I liked how prepared they were with individual pet profiles for each dog which included photos for easy identification. They asked about each animals routine and took down notes. The thing that made me feel most comfortable actually had nothing to do with my own animals. There was a cat in the kitty section and because he was the o lay guy in there, they allowed him out of his cage to roam the secured enclosed room. That showed me that they cared for the well being of that cat. Instead of locking him in the small cage, they allowed him to roam and sit perched in the large window- to me, that symbolizes their compassion and dedication to truly care for each individual animal and thoughtfully consider what's best for their needs. I appreciated that and it made me feel at ease. They were busy and had many dogs yet the barking wasn't overwhelming. The animals didn't seem stressed out in there- they were just communicating, if that makes sense. The pricing was competitive and fair and they offer a military discount which I thought was very generous and I appreciated after a week of boarding. I also liked being able to add a bath to our services before going home. We signed them up for doggy daycare to get additional time out of their kennel during the day. I highly recommend Bone Voyage. All items we sent with the dogs were returned and they were fed their food. so have one dog that requires special enzymes to be added to her food and I can tell at bowel movements if she's been getting it or not and when she got home, all looks well. Thank you Bone Voyage for taking great care of our dogs!!! My only feedback would be to consider adding cameras so that people can view their dogs while away, that's a feature you don't offer that other kennels do. I would have really loved that option.....

Molly & Lucy

We love Bone Voyage! They always take good care of our bulldog Lola. As soon as we bring here there, she runs right in to go greet everyone :)

The staff needs customer service training. The facility needs to be disinfected. My dog was hurt twice there and also got very sick in the span of 3 months. Taylor won't return phone calls so don't expect it. She is in the business for the money and not for your pet.

We found this place courtesy of Yelp and we were happy with his stay! They offer a military discount, which was a good bonus and they have lots of little extras you can add on. I appreciated that they do individual feeds and ask how much you give them so we didn't have to pre-bag his food, like we've done at other places. He seemed happy when we picked him up so that's a plus as well. I want to know he's cared for when we have to be away. The only downside was that I didn't love (or understand really) why we needed to pay an additional fee each day for "day care" when he was already staying there. Any other place I've used, going out and playing daily was part of the stay. Seems like it would be a lot of time in the kennel if they are just getting potty breaks each day. Regardless, we paid the extra and he got lots of exercise. We will use them again - I'll pay extra to know he's well cared for!

77 other reviews that are not currently recommended

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Bone Voyage Pet Resort is a Yelp advertiser.

Call us: 919.329.9892    Email: info@bonevoyagepetresort.com

NEW!! Full-Size Inground Swimming Pool   Let your dog swim!

• Swimming Pool

Bone Voyage Pet Resort is happy to announce the Grand Opening of Island Swim Club!

Swimming encourages the use of the whole body in a way that makes exercise fun and beneficial! Just 5 minutes of swimming is equal to a 20-minute walk! It's great for overall conditioning and cardiovascular fitness in healthy dogs. For dogs with joint pain or injury, swimming can ease aching muscles and improve flexibility. For older dogs, it can minimize the risks of weight bearing injuries and help control weight gain due to inactivity. Your dog will love to join the Island Swim Club splashing the day away! For real water-lovers, look below to see available Group and Private swim discount packages.

Pricing, Frequently Asked Questions, and Requirements:

Daycare + Island Swim Club

Private Swim Time

You can customize your own time in the pool in addition to times listed above. One time $20 evaluation fee. Second dog in same family is $10.

Frequently Asked Questions

Is the Pool monitored at all times? : During group daycare, the pool area is constantly monitored while dogs are playing and swimming. Dogs are never left unattended during Daycare or Swimming! During Private Swim sessions, the owner is responsible for supervising their dog(s).

Are there any other fees? : There is a one-time $20 evaluation fee for Island Swim Club Daycare or Private session members. If Daycare Evaluation and Swim Evaluation are done on the same day, we only charge one evaluation fee of $20.

Is there a Lifeguard on duty for Private Swim sessions? : No. During Private Swim time, it is the owner's responsibility to supervise their dog(s). This includes not letting your dog destroy property of Bone Voyage Pet Resort such as water hoses and pool toys and digging up turf. Please pick up after yourself and leave the yard in the condition it was when you arrived. It is owner's responsibility to remove any toys that have sunk to the bottom of the pool before leaving.

What should I bring to the swim session? : You, your dog(s), vaccination records, liability waiver and completed client form if you haven’t already sent these in. Please read the Pool Rules & Policies form before arriving. Registration forms and waiver must be completed and on file before your dog can swim. Please arrive at least 5 minutes prior to your appointment time to give your dog time to use the bathroom and start your session on time. This is a must! We provide a pooper scooper and trash can in the pool area and there is a dog clean-up area with plastic bags in the front of the building. We have floating toys for your dog to play with. However, if your dog has a favorite floating toy, please feel free to bring it. We also provide towels to dry your dog off after the swim. Please use no more than 2 towels per dog and place in the dirty towel hamper as you leave. You may want to bring extra towels for you and your dog for the ride home.

Does my dog need to wear a life-jacket? : We provide life-jackets free of charge. We have all sizes available from extra small to extra-large. We take your dog's safety very seriously. Unless your dog is comfortable with swimming, all first-time swimmers are required to wear a life jacket. This will be verified in the swim evaluation.

Private Swim Time is Now Available

Monday – Friday: 11am - 12 pm and 4:30 pm - 7 pm

Saturday: 11:00 am - 12:00 pm

Sunday: 9:00 AM – 11:00 AM and 4:00 PM - 6:00 PM

Requirements for Private Swim

There is no lifeguard on duty during private swim time. It is the owner's responsibility to supervise their dog(s).

Cancellation

A 24-hour cancellation notice is appreciated for scheduled appointments.

• Deep enough for large dogs to really swim
• Measures 13 feet x 27 feet
• Copper Ionization System is used to keep pool sparkling clean with minimal chlorine use which is safer on dog’s fur and skin
• Ledge in the shallow end approximately 2 feet deep for beginner swimmers to feel more comfortable before taking the plunge
• Brand new K9 Turf around pool to keep dogs and pool clean!
• 5 fountain sprinklers around pool are fun for dogs to play in!

Reasons to Swim

• Lose weight or weight management
• Post injury or surgery therapy
• Builds muscle mass and increase range of motion
• Athletic dogs maintain top physical condition during and between competitions: fly ball, dock dogs, agility, etc
• Increase range of movement
• Decreased pain while moving (70% of your dog’s weight is removed in the water)

Conditions that may benefit from swimming include:

• Joint injury
• Degenerative Myelopathy
• Hip and/or elbow dysplasia
• Mobility problems
• Chronic pain
• Arthritis in older dogs
• Weight reduction

Island Swim Club Video - See the Fun!

Throw the toy, jump in the water is fine, ready to make a reservation.

Your dog will love the Swimming Pool at Bone Voyage Pet Resort!

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