new york city tour guide exam

The Truth About Becoming A New York City Tour Guide

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New York City Tour Guide Exam Practice Questions

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85 Comments

Good for you. I think that would be a lot of fun. The history major in me would love to take that test. Maybe we’ll look you up next time we’re in NYC.

@Lance: I’ll try to find you a copy ha! And if you’re in town you definitely need to look me up 🙂 Just had my first orientation for a startup company was really interesting.

Hi Jessica. This was super helpful. I’m preparing for this test. How long did you study before taking it? Thanks!

Hey Kevin: Less than a week 🙂 Best of luck!

Hi Jessie–Congratulations!

I’m also a New Yorker studying for the exam because guests seems to always want me to take them around.

Do you have any advice on specific subjects that are musts?

Hey Karen: Just use the links provided in the post. That will give you pretty much everything you need to know! 🙂

Thanks Jessie for your insightful article. I have been on a few tours in different countries and have the travel bug much like yourself. I spent 2 weeks last year exploring the Rhine alone and went to Northern Spain this year. One of the best ways to see a town like Madrid, was through the eyes and voice of one who is enthusiastic. Savanna was wonderful by night and Charleston plantation by day. Some tours are better than others due to the person giving it. I feel as if I would be great, because I love people, am not shy and am a bit of a character. Thought I would look into getting certified and doing some creepy ghost tour while I am home in NYC like the Jack the Ripper tour I did in London. You made it sound possible and easy to follow. Thanks and have a wonderful time, no matter where you are…but then, I think you already do!

@Nancy: Thank you so much for the kind words! I think as long as you show people what YOU’RE passionate about, it makes the tour come to life 🙂

Hi Jess2716, Thank you so much for your essay about the tour guide test. This information is very helpful I am going to take it.

@Juan: Good luck!

Thank you for this. This is one of my goals for the new year!

@Chris James: Let me know if you have any questions. Make sure to use the resource links I provided in the article and you’ll be golden!

I think that may have been worse than the DMV! That lady out front was so NASTY! Then once inside, the lady harassed one of my friends because her credit card has her nickname instead of her real name that was on the application. They must match. It was nuts. And they were so dang slow. All three of us had tried to do the app online, but it would not take our phone number. They had to delete that record, then start from scratch and that took 15-20 minutes because staring at the screen is time-consuming. Then we got to the testing room where it took 15 minutes to get seated because there was confusion over first names vs. last names (kid you not) and then there was time spent with a yellow highlighter coloring a row of boxes. I thought my head was going to explode. When she set up my one friend, she did ask, “Did you study?”. I prayed she would ask me because I was going to say, “Nah, just gonna wing it and see what happens.”, but she didn’t ask. When my other friend came in, she sighed and asked, “How many more of you are there?” Took me 1:15 to complete/review the questions and I passed with a 138 and my two friends got their “stars” too. I was so excited to have found this blog post on Thursday as your link to Quizlet had a least 10 new questions on it and most of them were on my exam. Thanks, Jessie!

I’m also DC licensed. They did away with the test last year less than a month after I passed the exam because it violates the right to free speech. I now tell people Lincoln was our 10th President who got us into WWII.

Neither test proves you know how to be a good tour guide, but it’s better than nothing! Happy Guiding!

@Mary: So happy this was helpful for you! Everyone was saying to buy the Blue Book to study but in reality most of the questions are on the links I post in the article. I think the Blue Book is a better resource for afterward planning your tours 🙂 I agree these tests mean nothing. In reality, being a good tour guide is about connecting with people and telling/showing them the city in a moving way. I love food, so that’s usually what I focus on when guiding — barely any of that was on the test!

Agree! I only cracked open the Blue Guide to look at pictures of some of the bridges and statues just in case. I had 7-8 food questions. It was the process that was such a pain – and my second friend got in at 1:50pm. Sheesh!

Hi! I’m planning on talking the test on Monday morning. Did any tour companies reach out to you after you took the test? I’m trying to envision next steps after the exam/license. Thanks!

@Josyf: You’ll need to reach out to them. Having the license is basically a resume booster when you do! 🙂

Jessica, thank you very much for publishin

Jessica, thanks a lot actually for sharing these very valuable resources with us. They turned out to be very helpful!

@Will: You’re welcome! 🙂

Hi Jess great info. i’m considering taking the test by the summer. can you elaborate more on the child form, and where do you get it?

@Milton: All info and forms can be found here – http://www.nyc.gov/html/dca/html/licenses/021.shtml

Jess, your info was very helpful. I scored a 142 today! Didn’t have the negative experiences you did, in fact it was more or less civil and businesslike. People at the DEC were helpful and not surly. I suggest anyone taking the exam should get there as early as possible to avoid the crowds and study, study, study beforehand. I can’t find the “gold star” list anywhere. Do you know where to find it? How’s business?

Should be DCA, of course. Oops.

@David: Congrats on the exam! I’m assuming the DCA, but to be honest I’m not 100% sure. They just told me I received it after the exam 🙂

Dear Jessica, very good tips. Thank you. I’m an Italian living in Florence and a NY lover. I’ve studied to be a tour guide here, but honestly classical art here is not my cup of tea. Do you think there is any chance to become a guide in NY? I guess I would need a visa. Can I get a visa after I’ve passed the tour guide test? Difficul questions, I know… but I wonder how other foreign people do there. perhaps they already got a visa… Can you lead tours also in the museums? How long did it take to get prepared for the exam? is the exam only written text or you also have an oral part? Thank you so much, Chiara

@Chiara: The exam is written (on the computer) not oral. You can sometimes lead tours in museums. I’m not sure about the visa questions, but you can call the Department of Consumer Affairs for more info: http://www1.nyc.gov/site/dca/index.page

I only really know my own experience of becoming a tour guide. As I’m a native New Yorker I’m not sure of the rules for expats. Sorry!

Hi, I’m not sure I could post my questions. Thank you for all the information. Do you know anything about the possibility of becoming a tour guide in Ny for a foreign person? I’m Italian and don’t have a visa. Don’t know if one can get it afterwards. I doubt… Do you have any information about it?

Thank you, Chiara

First of all, I love this post. I’m studying right now, reading The Blue Guide. I find it difficult, because it’s rather dry. I do like jumping around a bit, going to different sections of the book. Is it necessary, in your opinion, to read it cover to cover? I also need to find out about the NYC traffic laws, for buses, as I hear that is a big part of the test. I’ve looked at Cram and Quizlet and found some things on there to be really silly (eg, showing a picture of the Statue of Liberty and asking “What is this statue?”) I’m worried that the whole test is going to be things like “What was Peter Stuyvesant’s hat size?” or some such thing. There should be a Barron’s book for this test! “

@Al: Not necessary to read cover to cover. I’d peruse for the main facts but focus on the Cram and Quizlet questions! 🙂

Thanks Jessie!

Hi Jessie, your information is very helpful, thank you for sharing. Honestly, I have been thinking of,”There are such good people, who spend time to help the other’s find their way out. Thank you again, I’m studying on it now. I was a tourist guide in Turkey in the languages Dutch and French. Now I’m studying the Blue Guide. My question is, how can I reach those agencies who needs tourist guides in Dutch, French and Turkish after I get the license ? Thank yo u. Pinar

@Pinar: Thank you for the kind words and you’re welcome. To be honest I’m not sure. I don’t work for the city nor do I speak other languages fluently, so I only guide in English. I would do a Google search on it, or maybe start your own guiding company offering these services. Best of luck!

Hello Jessie, Your article is so helpful and that inspires me a lot!! Thank you so much. I’m proud of you. As far as i work as an editor for New York CIty guide book in Japanese(for Japanese tourists), i’ve been interested in studying about THIS AMAZING CITY, NYC!! as you said. I totally understand what you are saying and happy to share your passion. Now I started to study for the exam with blue guide. I just realized it was so interesting to discover this city. Of course the goal is to pass the exam, but beyond that this is good chance to learn New York CIty and study “English” for me as well :). Thank you for sharing your story! Best, Mayumi

Love the enthusiasm! 🙂 Enjoy your read and good luck with the exam!

Hi — I hit button by accident on the last one–Fun reading about your experience taking the test.. I wonder if you know If Lic can be renewed every year or do you have to retest. I took the test a while back– when the woman old me I passed i didn’t believe her,Yes the test is ridiculous. My drivers Lic is good for like 5 years — why in the world do I need to retest for Guide Lic!!!!!

Awaiting your answer Thnks

@Shelly: I believe you have to re-pay a certain fee every two years.

I want to be a New York city guide for French speaking people. (I was born and raised in Paris.) Looking into the requirements for this kind of work, (license etc…) I came across your site. I like the way you approach the job. I am going back to France for a couple of months, when I am back, in June, I’ll keep in touch. Looks like I can learn a lot from you. Thank you for all the tips. I did order those books you recommended. Excellent reading while visiting France! (He he…) (That’s LOL in French) Merci beaucoup.

@Simon: Thank you for the kind words. Best of luck! 🙂

Are they open questions or multiple choice?

Outstanding information! THANK YOU JESSIE! I can not seem to find if the test is “multiple choice” or “fill-in”. If “fill-in”, how specific do answers need to be? How often are the tests offered? How long does a license last? After getting a license, does one need to “re-test” every few years or take some type of “continuing education” courses? THANKS AGAIN! I want to put together a walking tour of The Bronx, in my opinion, very much forgotten…

PS Are there any “prep” books or “test exams” officially printed by some publishers?

@Simon: You don’t retest and the test is a variety of question types. If you read the post I list a number of books that will help you study. Those are my recommendations 🙂

Hello jessica I am French and ihave been living in NYC for 2 months. I plan becoming tour guide because I have already experience as tour guide in Greece, Chile and Trinidad Tobago.

I bought the blue book and started studying. It is very detailed and it is not easy to remember everything. Moreover I.have noticed the different examples with cram and quizlet.com you offer.

I would like you to confirm me if the exam is in fact a multiple choice questionnaire. I only saw an example of test from 2012 with different types of exercises.

Have you a multiple choice questionnaire from other years?

I would be grateful if you could give me a piece of advice in order to clarify and make easier my learning.

Regards, Sebastien

Hi There, I can’t seem to find the address of where one goes to write the exam.. I know it’s near Bowling Green, but no exact address. Can u help me?? Much thx, Patricia.

@Patricia: It’s been awhile since I took the exam. Here is more info though: http://www1.nyc.gov/assets/dca/downloads/pdf/businesses/Sightseeing-Guide-Study-Reference.pdf

Best of luck!

jessie, one term on the test was famtour,,,,what are the other terms they ask for? RF

@Russell: I took the test at this point over 2 years ago so your best bet is to study the Blue Book listed in the post. They ask manyyyyy terms and questions. Best of luck!

Jessie Thank you for posting and answering many questions. What is the percentage of questions we get at the test that are in Quizlet and Cram? Would you say 70? 80? 100%? Thank you!

@Jerry: At this point it’s been over two years since I’ve taken the exam, so am not sure. Just study as hard as you can, as the questions can always change.

Hi Jesse. I really liked your post. I’m an Italian Travel Blogger and I’d like to follow your steps becoming a tour guide in the States, after many years passed traveling back and forth. Do you have any tip to help me out with that? Being an Italian Citizen can I take the test with no problem? How can I work there after passing the test, as at the moment I do not have a Working Visa? Many thanks, Alessandro

@Alessandro: You’d need to contact the Department of Consumer Affairs with these questions. They’ll have the most up to date answers. Thanks!

Thanks for the info. Thinking about starting a bicycle tour through NYC. Quentin Morgan

Thanks for the fun read!! I’m planning on getting my license soon, and was wondering if you have to fill in forms and applications before you go for the test, or do that after the test? Their website isn’t so clear!! Thanks!!

@Doron: I believe before!

Just passed the NYC Sightseeing test. Thank you so much for your help here, Jessie! Fortunately, I had none of the bureaucratic hassles you encountered. I went at about 11:00 and the whole process was quick and painless. I used Quizlet, studied hard, and scored 129. It took about 90 minutes.

Jessie: Could you recommend a couple of companies to contact that might be good for a newbie to get his feet wet? I would like to give walking tours. Again, thank you so very much!

@Henry: Congrats! Unfortunately I don’t. I have my own photo tour company. You’d really need to contact each company individually to see who is hiring.

@Henry did the Quiz and Study questions in the above help with the test, did they ask similar questions? Did you also study Blue Book?

@Gino: Yes, they helped. The Blue Book is also recommended.

Thanks for this article, it’s both informative and gives me courage to give it a try! What I am mostly worried and ignorant of, is the economic side to it. First off, what kind of business entity you use to be a tour guide (are you a freelancer? LLC?) and if you need to have that sorted before you get your license, and some clarifications regarding the text on the sightseeing laws (for example, the stipulation that you are to charge no more than $1 per person per hour, but I see tours that cost $40 and I don’t understand it).

If you have any insight to any of these queries I’d greatly appreciate it!

@John: You don’t need to be a business entity at all. It totally depends on what kind of business you want to have (or you can work for someone else). And I’ve never heard that you can’t charge more than $1 per person per hour. There’s no way that can be true (otherwise nobody would still be in business). Hope this helps!

1/ When you are taking the test, if you skip a question, can you return to it later? 2/ Can you prepare for the test through self-study with the resources you recommend? Or is a formal course essential? 3/ Does the test focus entirely on New York City history, geography, etc.? Or are there also questions directed specifically to guides about conduct, advertising, fees etc.?

@Jack: Yes, you can prepare through self-study. And it’s more toward history, geography and culture. As for the format, I took my test a few years ago but I believe you can go back. Hope this helps!

Hi Jessie! How are you? I will be taking the test soon. I am curious about the child support form that you mentioned. Where should I fill it? Do I need do provide any extra documents for this?

Super helpful!

Thank you everyone for all your posts! I am a native NY’er and just started studying for the exam myself and that Blue Book is a bit of a bore and a lot of information, I almost wanted to give up. I’ve checked out quizlet and looks like a much easier way to absorb some of the information. any additional tips are greatly appreciated! I know I will be happy once completed and passed!

I am also studying now and find the blue book a snoozer. Not sure how anyone can retain all that info or decifer what’s important for the test. This post helped alot, so thanks for that! Wish I had a study partner or that there were a formal course, which i understand used to be the case. Not clear on whether or not the quizlet and cram sites cover everything…

Jessie: Thanks for a very helpful article. I had a friend who took the test and then started working with a tour company here in NYC. Do you think that is the best way to start? Thanks!

@Tom: As far as I know the information should all be relevant to today! 🙂 And yes, that’s smart.

Awesome! Appreciate the quick reply. Have a great weekend!

Also, since ou wrote this story a few years ago, is there anything you would add or update based on feedback from tour guides that you know? Thanks!

Dear Jessie – Thanks a lot for all of the info here! I just passed the exam with a score of 140 relying almost exclusively on the Cram and Quizlet websites. No problem that they date from 2012. When info there was confusing, I was able to clarify with The Blue Guide’s short entries. It’s also a good idea to know streets and bridges where tour buses are NOT allowed; the current list of tourist sites on Staten Island; the defense of construction of the Twin Towers after they fell; and some specifics about visual artists of The Harlem Renaissance. Pay attention to subway info too. Good luck to everyone! Thanks again. (I’m thrilled.) Elizabeth

HI Jessie. Thanks for your tips I have my license in the first time!!! THANKS A LOT!! I have 99 correct (It´s not 120like youbutI´m spanish and Im living here since may only. Can u give me any advise about jobs or tips? Ihave read that I havent got to pay in museums or similars but I feel so lost, Thanks a lot

@Felipe: I actually started my own company, but check out the guide society of NYC!

Hi! Very interesting post. Does anyone know if non NYC residents can apply to the license? The application form asks for a social security number so I don’t know if that’s mandatory. Thank you!

Thank you Jessie, I just passed 2 days ago with a 126 out of 150 relying on Cram and Quizlet, hugely. I studied through the internet just a little bit getting more information to prepare me for the test, but a friend of mine who is a tour guide gave me Quizlet over 3 years. I look forward to seeing you out there working as a fellow tour guide.

I just passed with score 141! Can’t wait to get my license!

Thanks for all the info! As a tour guide do you need to have some sort of insurance. I have not been able to find any info that says you do. Thanks in advance!

@Ed: It is a smart idea if the company you’re working for does not.

Thank you for the insight and inspiration! I share your enthusiasm for exploring and showing off our City!

@Jeffrey: Always great to meet a fellow NYC-lover! 🙂

Have you already renewed your license? I read that a test is required to renew license. Is it the same test as the first time? or more complicated? where can i find question for renewal test?

LOL great story Jessie!!

Reminds me of my own experiences taking that exam and running my own tour business of the South Bronx many years ago. And I didn’t ace it like you, LOL! And the stories I have competing against that leviathan called the NYC Dept. of Tourism (now called NYC and Co.) are legendary.

I don’t live in NYC anymore – but best of luck, it looks like you’ll do our hometown proud!!

Thank you so much for the kind words! Would love to hear your stories one day!

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Sightseeing Guide License

A Sightseeing Guide license is required to guide or direct people to any place or point of public interest or to describe, explain, or lecture about any place or point of public interest to any person in connection with any sightseeing trip or tour within the city.

NYC Department of Consumer and Worker Protection (DCWP)

For further assistance, please call 311 and ask for: Sightseeing Guide License

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How to Become a New York City Tour Guide

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This article was originally published on May 5 5:00am EDT by THE CITY

Who is a tour guide?

You have to be a licensed tour guide if you’re showing people around places or points of interest and charging them money for it. (Tours done for free don’t need to be licensed.)

“Tour operators are not allowed to travel around the city unless there’s a tour guide in the bus, so I first started working on top of the buses,” Caffrey said. “That was a lot of fun and a little crazy because you’re up on this bus in the middle of the streets, you’ve got this microphone and traffic lights all around you, and you’re ducking your head and you’re telling people to stay seated.”

Does it pay well?

What are the application requirements to become a tour guide.

The DCWP will ask for:

What is the exam like?

You can retake the exam within 10 days if you don’t pass, but taking it a third time will involve paying the fee again. 

“A good percentage of the questions and answers on the test are things that the tourists never ask about and things that would be very odd to include on your tour,” she noted, “unless you are doing like a historical statue tour of New York City — which, you know, my gosh, you can’t swing a dead cat without hitting a statue in New York City.”.

What kinds of tours can I lead?

You can also choose to lead your own walking tours, subway tours, ferry tours and themed tours — for example, “Seinfeld” tours, tours of Victorian Flatbush and Malcolm X-themed tours of Harlem, Caffrey and Young said.

Jeremy Wilcox, an executive board member at GANYC and a full-time guide, also added that the association lets new guides meet older guides and different touring groups, learn how they lead their tours and find which type of tour suits them best.

Caffrey recalled one such memorable experience from his days atop a double decker.

What happens if I lead a tour without a license?

How can i be a successful guide.

Get ready to answer a lot of questions and tap into your patience — as a people-facing business, tour guides are always bantering, experts said. 

Have more questions about becoming a New York City guide? Or want to share a little-known New York fact that you think others would like to know? Let us know at [email protected].

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Getting An NYC Tour Guide License – Tips And Truths – New York City

Published: September 8, 2023

Modified: December 27, 2023

by Saraann Benton

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Introduction

Welcome to the bustling and vibrant city of New York! As one of the most iconic and popular tourist destinations in the world, New York City offers an incredible array of sights, sounds, and experiences for visitors to explore. Whether it’s the towering skyscrapers of Manhattan, the stunning beauty of Central Park, or the cultural richness of neighborhoods like Harlem and Greenwich Village, there is no shortage of attractions to discover in the Big Apple.

If you have a passion for sharing your love of New York City with others and want to turn it into a rewarding career, obtaining an NYC Tour Guide License is a great place to start. Becoming a licensed tour guide allows you to showcase the city’s history, culture, and hidden gems to visitors from around the world, all while immersing yourself in the energy and diversity that defines New York City.

But before you can lead groups through the bustling streets of Manhattan or offer insights into the historical significance of landmarks like the Statue of Liberty and Times Square, there are a few important steps you need to take to obtain your NYC Tour Guide License. In this article, we will guide you through the process, provide you with tips for success, and shed some light on the truths of being an NYC Tour Guide.

So, get ready to embark on an exciting journey of becoming a licensed tour guide in the city that never sleeps. Let’s dive into the details of what it takes to obtain an NYC Tour Guide License and the rewarding opportunities that await you!

Understanding the NYC Tour Guide License

The NYC Tour Guide License is a credential issued by the New York City Department of Consumer Affairs, allowing individuals to lead and conduct tours within the city limits. It is a requirement for anyone who wants to work as a professional tour guide in New York City.

Obtaining the NYC Tour Guide License ensures that tour guides have a comprehensive understanding of the city’s history, landmarks, culture, and regulations. It also serves as a measure of trust and professionalism for tourists who are looking for knowledgeable guides to enhance their New York City experience.

The license specifies the type of tours a guide is authorized to conduct, such as walking tours, bus tours, or bike tours. It is important to note that different types of tours may have additional requirements or restrictions. For example, leading bike tours may require a separate license or certification.

The NYC Tour Guide License is valid for two years and must be renewed to continue working as a tour guide in the city. Renewal requires completing a certain number of continuing education hours to stay up-to-date on new developments and information about the city.

Having an NYC Tour Guide License also grants certain privileges, such as access to certain attractions, priority access to tickets, and the ability to provide a more immersive and interactive experience for tour participants.

Now that we have a basic understanding of the NYC Tour Guide License, let’s explore the eligibility requirements and steps involved in obtaining this coveted credential.

Eligibility Requirements

Before embarking on the journey of becoming a licensed NYC tour guide, it’s crucial to ensure that you meet the eligibility requirements set forth by the New York City Department of Consumer Affairs. Here are the basic eligibility criteria:

• You must be at least 18 years old.
• You must have a high school diploma, GED, or its equivalent.
• You must have a good moral character and be free from any felony convictions.
• You must have a strong command of the English language, as the NYC Tour Guide Exam is conducted in English.
• You must be knowledgeable about New York City’s history, landmarks, attractions, and culture.
• You must complete a New York City-approved tour guide training course.

Please note that additional requirements may apply based on the type of tours you wish to conduct. For example, if you plan to lead tours on topics like art, architecture, or specific neighborhoods, you may need to demonstrate specialized knowledge in those areas.

It’s also important to note that non-U.S. citizens are eligible to apply for an NYC Tour Guide License as long as they have appropriate work authorization.

Meeting the eligibility requirements is the first step towards obtaining your NYC Tour Guide License. Once you confirm that you meet these criteria, you can move forward with the application process, which involves completing an approved training course and passing the NYC Tour Guide Exam. Let’s explore the steps further in the next section.

Steps to Obtain an NYC Tour Guide License

Obtaining an NYC Tour Guide License involves several steps that you need to follow in order to successfully obtain the credential. Here is a breakdown of the process:

• Complete an approved training course: The first step is to complete an NYC-approved tour guide training course. These courses provide in-depth knowledge about the city’s history, landmarks, culture, and regulations. They are designed to prepare you for the NYC Tour Guide Exam and ensure that you have the essential knowledge and skills to be a competent tour guide. There are various training providers in the city, and it’s important to choose a reputable and approved course.
• Submit an application: Once you have completed the training course, you need to submit an application for the NYC Tour Guide License. This application can be submitted online through the New York City Department of Consumer Affairs website. Make sure to provide all the required information and supporting documents accurately.
• Pay the application fee: Along with your application, you will be required to pay the necessary application fee. The fee covers the processing of your application and is non-refundable, even if your application is not approved.
• Pass the NYC Tour Guide Exam: After your application is processed and approved, you will be eligible to take the NYC Tour Guide Exam. This exam assesses your knowledge of the city and your ability to accurately and effectively communicate information to tourists. The exam includes multiple-choice questions, open-ended questions, and an oral presentation. It’s essential to thoroughly prepare for the exam by reviewing course materials, studying relevant resources, and practicing your presentation skills.
• Receive your license: Once you successfully pass the NYC Tour Guide Exam, you will receive your NYC Tour Guide License. This license allows you to legally work as a tour guide in New York City and opens doors to exciting opportunities in the tourism industry.

It’s important to note that the process of obtaining an NYC Tour Guide License may take some time, so it’s advisable to start the application process well in advance. Additionally, make sure to keep track of any deadlines and requirements provided by the New York City Department of Consumer Affairs to ensure a smooth and successful application.

Now that you understand the steps involved in obtaining an NYC Tour Guide License, let’s move on to the next section, where we’ll discuss how to prepare for the NYC Tour Guide Exam.

Preparing for the NYC Tour Guide Exam

The NYC Tour Guide Exam is a comprehensive assessment of your knowledge and skills as a tour guide in New York City. It’s crucial to dedicate time and effort to prepare effectively for the exam. Here are some tips to help you prepare:

• Review course materials: Go back to the materials provided in your approved training course. Review the content, take notes, and ensure that you have a solid understanding of the city’s history, landmarks, attractions, and culture. Pay attention to specific details and dates that may be asked in the exam.
• Study additional resources: Expand your knowledge by studying additional resources about New York City. This can include books, documentaries, online articles, and official city websites. Familiarize yourself with current events, notable figures, and any recent developments that may be relevant to the exam.
• Take practice exams: Practice exams are invaluable tools for preparing for the NYC Tour Guide Exam. These exams simulate the actual exam experience and help you become familiar with the types of questions that may be asked. Pay attention to any areas where you may need more practice and focus your studying accordingly.
• Develop your presentation skills: The NYC Tour Guide Exam includes an oral presentation component. Practice speaking confidently and eloquently about different topics related to the city. Work on your presentation skills, such as clear articulation, engaging storytelling, and effective body language.
• Take advantage of online resources: Utilize online resources that provide study guides, flashcards, and additional practice questions. These resources can offer different perspectives and help reinforce your understanding of the material.
• Join study groups: Consider joining study groups with fellow aspiring tour guides. This allows you to exchange knowledge, discuss challenging topics, and support each other throughout the preparation process. Collaborative learning can be highly beneficial in improving your overall understanding and retention of the material.

Remember to pace yourself and give yourself enough time to review the material thoroughly. It can be helpful to create a study schedule and allocate specific time slots for different topics. This will ensure that you cover all relevant areas and minimize last-minute cramming.

By dedicating time to proper preparation, you can increase your chances of success in the NYC Tour Guide Exam and feel confident in your ability to share the wonders of New York City with visitors from all over the world.

Next, let’s discuss some tips to help you pass the NYC Tour Guide Exam with flying colors.

Tips for Passing the NYC Tour Guide Exam

The NYC Tour Guide Exam can be challenging, but with proper preparation and strategic approaches, you can increase your chances of passing the exam. Here are some helpful tips to help you succeed:

• Study strategically: Focus on understanding the key themes and concepts related to New York City. Identify the most important landmarks, historical events, and cultural aspects, and ensure you have a solid grasp of their significance.
• Practice time management: The NYC Tour Guide Exam has multiple sections, and each one has a specific time limit. Practice managing your time during the practice exams, so you can effectively allocate your time to different sections and complete all the questions within the given time frame.
• Master the oral presentation: The oral presentation component is an opportunity to showcase your communication skills and ability to engage an audience. Practice delivering compelling and informative presentations, focusing on speaking clearly, maintaining eye contact, and utilizing engaging storytelling techniques.
• Stay up-to-date with current events: New York City is a dynamic place, and events and developments can influence its tourism landscape. Stay informed about current events, new exhibits, temporary closures, or any changes that may affect the information you provide during the exam.
• Review sample questions: Familiarize yourself with the types of questions that may appear on the exam. Look for sample questions or past exam papers that can give you an idea of the format and content. Practice answering them and assess your performance to identify areas where you may need to improve.
• Utilize mnemonic devices: New York City is known for its abundance of landmarks and historical information. Use mnemonic devices, such as acronyms or visual associations, to help remember key facts and details. These devices can aid in recalling information during the exam.
• Stay calm and confident: It’s natural to feel some nervousness before the exam, but it’s important to stay calm and confident. Remember that you have prepared diligently and trust in your knowledge and abilities. Take deep breaths, maintain a positive mindset, and approach each question with a focused and analytical mindset.

Remember that practice and persistence are key to success. Keep practicing with sample questions, revisiting course materials, and refining your presentation skills. Trust in the preparation you have done and believe in your ability to excel in the exam.

Now that you have learned valuable tips to help you pass the NYC Tour Guide Exam, let’s move on to the next section, where we will discuss the process of scheduling and taking the exam.

Scheduling and Taking the NYC Tour Guide Exam

Once you have completed your training and feel prepared for the NYC Tour Guide Exam, the next step is to schedule and take the exam. Here’s what you need to know about the process:

• Scheduling the exam: You can schedule the NYC Tour Guide Exam online through the New York City Department of Consumer Affairs website. Select a date and time that works best for you, keeping in mind any other commitments or deadlines you may have. It’s advisable to schedule the exam well in advance to secure your preferred date.
• Exam location: The exam is typically held at designated testing centers in New York City. Check the exam confirmation details provided to you after scheduling to know the exact location and any additional instructions.
• What to bring: On the day of the exam, make sure to bring your identification, such as a driver’s license or passport, as well as the confirmation of your exam appointment. Additionally, bring any necessary writing materials, such as pens or pencils.
• Exam format: The NYC Tour Guide Exam consists of multiple-choice questions, open-ended questions, and an oral presentation. The exam assesses your knowledge of New York City history, landmarks, attractions, culture, and communication skills as a tour guide. Be prepared for a comprehensive examination of your expertise.
• During the exam: Read each question carefully and ensure you understand what is being asked before selecting your answer. For open-ended questions, provide detailed and concise responses. During the oral presentation, speak clearly and confidently, and showcase your ability to engage and inform an audience.
• After the exam: Once you have completed the NYC Tour Guide Exam, you may need to wait for the results. The exact timeline for receiving your results may vary, but you will be notified by the New York City Department of Consumer Affairs regarding the outcome. If you pass the exam, you will receive instructions on how to obtain your NYC Tour Guide License.

Remember to arrive at the testing center well-rested and prepared. Take your time while answering the questions, manage your time effectively, and give your best effort during the oral presentation. Stay calm and confident, trusting in the knowledge and skills you have acquired throughout your training and preparation.

Once you have successfully completed the exam and obtained your NYC Tour Guide License, you can begin your exciting journey as a licensed tour guide in the captivating city of New York.

Now that you understand the process of scheduling and taking the NYC Tour Guide Exam, let’s explore what you can expect after obtaining your license.

After Obtaining the NYC Tour Guide License

Congratulations on obtaining your NYC Tour Guide License! With your license in hand, you are officially recognized as a professional tour guide in the city of New York. Here’s what you can expect after obtaining your license:

• Job opportunities: As a licensed tour guide, you have opened the door to a wide range of job opportunities. You can pursue employment with established tour companies, work as a freelancer, or even create your own tour business. Many attractions, museums, and cultural institutions in the city also hire licensed tour guides to enhance the visitor experience.
• Showcasing your expertise: Your NYC Tour Guide License is a testament to your knowledge and abilities as a tour guide. Display it proudly and leverage it in your marketing materials, website, and professional profiles, demonstrating your credibility and expertise to potential clients and employers.
• Continuing education: As a licensed tour guide, it’s important to stay up-to-date with the latest developments and trends in the city. The New York City Department of Consumer Affairs requires licensed tour guides to complete a certain number of continuing education hours during each license renewal period. This ensures that you remain knowledgeable and informed about new attractions, cultural events, and important updates that can enhance your tours.
• Networking opportunities: The tourism industry in New York City is vast and diverse, providing numerous opportunities for networking and collaboration. Attend industry events, join professional associations, and connect with fellow tour guides to expand your network. Building relationships with others in the field can lead to referrals, collaborations, and valuable insights to further enhance your career.
• Professional growth: Obtaining your NYC Tour Guide License is just the beginning of your journey as a tour guide. Continuously seek opportunities to develop your skills and expand your knowledge. Consider specializing in specific types of tours, such as food tours, architecture tours, or niche historical tours, to further differentiate yourself and cater to specific interests and markets.

Remember, being a licensed tour guide in New York City is not only about providing information but also about creating memorable experiences for your clients. Your passion, enthusiasm, and ability to engage and connect with people are what will set you apart.

Embrace the opportunity to showcase the wonders of New York City to visitors from around the world. Share your knowledge, stories, and love for the city, and create unforgettable experiences that will leave a lasting impression on your tour participants.

Now that you understand what awaits you after obtaining your NYC Tour Guide License, let’s uncover the truths about being an NYC Tour Guide in the next section.

Renewing the NYC Tour Guide License

Once you have obtained your NYC Tour Guide License, it is important to note that it is valid for a period of two years. To continue working as a tour guide in New York City, you will need to renew your license before it expires. Here’s what you need to know about renewing your NYC Tour Guide License:

• Continuing education requirements: The New York City Department of Consumer Affairs requires licensed tour guides to complete a certain number of continuing education hours during each two-year license renewal period. These hours are designed to keep tour guides updated on new developments, regulations, and trends within the city. It is essential to stay informed and maintain a high level of knowledge to provide the best possible experience for your tour participants.
• Renewal application: To renew your NYC Tour Guide License, you will need to submit a renewal application to the New York City Department of Consumer Affairs. The application can be completed online and will require you to provide updated information, such as any changes to your contact details or employment status.
• Renewal fee: Along with your renewal application, you will be required to pay a renewal fee. The fee covers the processing of your application and helps support the administration of the licensing program. It is important to submit the payment on time to avoid any lapses in your licensing status.
• Document verification: As part of the renewal process, you may be required to provide documentation to verify your continuing education completion. This documentation can include certificates of completion or transcripts from approved courses or training programs. Make sure to keep track of your continuing education records to streamline the renewal process.
• Renewal timeline: It’s important to keep track of the expiration date of your NYC Tour Guide license to ensure that you initiate the renewal process on time. The renewal application should be submitted well in advance of the expiration date to allow for processing time. Late renewals may require additional documentation or result in a temporary lapse in your licensing status.

Renewing your NYC Tour Guide License demonstrates your commitment to staying current and maintaining the highest standards as a tour guide. It allows you to continue sharing your knowledge, passion, and love for the city with visitors from around the world.

By staying proactive and fulfilling the renewal requirements, you can ensure that your NYC Tour Guide License remains valid, enabling you to continue pursuing your career as a trusted and knowledgeable tour guide in the vibrant city of New York.

Now that you understand the renewal process, let’s uncover some truths about being an NYC Tour Guide in the next section.

The Truths about Being an NYC Tour Guide

Being an NYC Tour Guide is an exciting and rewarding career choice, allowing you to share your love for the city and its rich history with visitors from around the world. However, it’s important to understand the realities and truths about being an NYC Tour Guide. Here are some key truths:

• Continuous learning: As an NYC Tour Guide, you are expected to have a deep knowledge of the city’s history, landmarks, attractions, and cultural significance. However, it’s important to acknowledge that the city is constantly evolving. New attractions, events, and historical discoveries can occur, and it’s crucial to stay informed and continuously learn to provide accurate and up-to-date information to your tour participants.
• Adapting to different audiences: Every tour group is unique, with different interests, backgrounds, and levels of knowledge. As a tour guide, you will need to adapt your narration and delivery to suit the needs of each group. Whether you are leading a family tour or a corporate group, being flexible and adjusting your approach will ensure a memorable and engaging experience for everyone.
• Navigating unpredictable situations: The nature of being a tour guide means that you may encounter unexpected situations or challenges. Weather changes, traffic disruptions, or unforeseen events can impact your planned itinerary. Being adaptable and having backup plans in place will help you navigate these situations smoothly and provide a positive experience for your guests.
• Public speaking skills: As an NYC Tour Guide, you will be speaking in front of groups of people on a daily basis. Developing and honing your public speaking skills is essential to engage and captivate your audience. Confidence, clear communication, and the ability to convey information in an entertaining and accessible manner are vital traits of a successful tour guide.
• Long and irregular hours: Being a tour guide often involves long and irregular hours. Tours can take place in the early mornings, late evenings, and even on weekends and holidays when tourists are most active. This flexibility is necessary to accommodate the needs of visitors and maximize your opportunities for bookings.
• Customer service skills: Providing exceptional customer service is a fundamental aspect of being an NYC Tour Guide. It’s essential to be patient, friendly, and attentive to the needs and questions of your guests. Building rapport and creating a positive experience will leave a lasting impression and can lead to positive reviews, recommendations, and repeat business.

While being an NYC Tour Guide is undoubtedly fulfilling, it requires dedication, passion, and the ability to adapt to various situations. It’s an opportunity to embrace the diversity and richness of New York City and to inspire and connect with people from around the globe.

Embrace the truths of being an NYC Tour Guide, and with each tour, you’ll have the chance to make a lasting impact and create unforgettable memories for your tour participants.

After understanding these truths, you are ready to embark on a fulfilling journey as a licensed NYC Tour Guide. Good luck, and enjoy sharing the wonders of the Big Apple with the world!

If you need any further assistance or information, feel free to reach out. Happy guiding!

Congratulations on learning about the process of obtaining an NYC Tour Guide License and the exciting opportunities that come with it. By understanding the eligibility requirements, steps to obtain the license, exam preparation tips, and the truths of being an NYC Tour Guide, you are well-equipped to embark on this fulfilling career path.

Being an NYC Tour Guide allows you to showcase the city’s rich history, iconic landmarks, and vibrant culture to visitors from all walks of life. It’s a chance to connect with people, share your passion for the city, and create memorable experiences that will leave a lasting impression.

Remember to approach the exam preparation process strategically, making use of study materials, practice exams, and additional resources to enhance your knowledge. Focus on developing your presentation skills and staying informed about current events and developments in the city.

Obtaining your NYC Tour Guide License is only the beginning. Continuously seek opportunities for professional growth, stay up-to-date with the latest information, and strive to provide exceptional customer service to your guests.

Being an NYC Tour Guide comes with its own set of challenges and realities. Adaptability, flexibility, and excellent communication skills are key to navigating the ever-changing nature of the tourism industry while providing unforgettable experiences for your clients.

As you embark on your journey as a licensed NYC Tour Guide, embrace the opportunities for continuous learning and personal growth. Network with fellow tour guides, join professional associations, and seize every chance to expand your knowledge and enhance your skills.

Now, armed with the knowledge and insights provided in this article, you are ready to take on the challenge of obtaining your NYC Tour Guide License and sharing the wonders of New York City with the world. Best of luck on your exciting and rewarding journey as an NYC Tour Guide!

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NYC Tour Guide License Study Kit

This is your reference guide on how to get your NYC tour guide license . Always refer to the current nyc.goc sites on the most up-to-date qualifications.

If you want to become a trusted and knowledgeable New York City Tour guide , there are a few helpful tools that can get you there faster. Everyone has a different preference on how they like to learn, below are the items that will help you to excel as a tour guide in New York City.

Here is the post to also help you pass your exam here .

Ken Burns “New York: A Documentary Film”.

It is a 17-hour long film, cut into 8 videos, which you can find all of them on YouTube as individual cuts or purchase through Amazon Prime.

Watching this will give you a foundation on how NYC was built. It details each decade and how New York City was founded, built, taken away, and rebuilt over many decades.

The documentary is very long, it will take you a few days to watch it. Keep a notebook and pen handy while watching, and take notes.

The Bowery Boys Podcast

This podcast is undoubtedly chock full of interesting stories and historical accounts. You will enjoy how they tie each story into another story, going into detail on how this amazing city was built from the ground up.

You can skip around and listen to the episodes in any order. Each one has a specific topic it covers.

NYC history books can be very repetitive. The documentary and podcast above are what works best for most guides. If you decide to concentrate on a specific niche, some examples are below that can help you to learn about that specific topic.

Food Tour: 97 Orchard: An Edible History of Five Immigrant Families in One New York Tenement

Prohibition Tour:  Dry Manhattan: Prohibition in New York City

LEARN IN PERSON

Free Tours By Foot

These tours are “pay as you wish” and they cover Manhattan and Brooklyn, over a multitude of neighborhoods. They offer history walking tours, food tours, bus tours, and even night tours. Each guide is licensed, so you know you are getting a guide who took the time to learn as much as possible before hitting the streets.

About the author: Gina is a licensed tour guide and when she was living in NYC she ran a wide range of tours on topics such as history, food, and prohibition. She also ran fitness tours through Central Park with Fit Tours NYC .

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Do You Have What it Takes to Be an NYC Tour Guide?

More than 3,000 city-licensed tour guides offer curated experiences all year long.

"We are the faces of New York that tourists are seeing," says Jeremy Wilcox of the Guide Association of New York City (GANYC).

The Department of Consumer Affairs requires guides pass a licensing exam of 150 multiple choice and true/false questions. Tour guide Justin Ferate developed the current version of the exam in 2003.

Ferate says he didn't want to create an exam where one had to know precise facts. Instead, he drafted many questions as short paragraphs providing details and context, hoping it would aid one's ability figure out an answer. 

Guide Bob Gelber says the exam wasn't difficult. He actually enjoyed it. Others disagree.

"If you talk to most guides, they’ll tell you it is certainly harder than they anticipated," Wilcox says.

Questions about all five boroughs test knowledge about such topics as history, art, food, entertainment, and religion.

"For me, it was all the questions dealing with the [Department of Transportation] regulations, where you can take buses, where you can drop people off," says Michael Dillinger, president of GANYC. "Those are really technical and every guide needs to know them."

Susan Burns agrees.

"I've had some issues with drivers who've come in here from another place, who've never been here before, and they don't understand about one-way streets and how small the streets are," she explains.

It may have tough questions, but the test taker need only get 97 questions correct, which is about a 64 percent, to get a license. And the department's data shows most who attempt pass. There's about a 95 percent rate.

To test whether a guide's book smarts translate to street smarts, three local guided tours were examined undercover revealing factual discrepancies were discovered in two.

On a tour through the Lower East Side, a guide stopped at a cemetery to mistakenly explain it was the "New York Marble – this is one of the first secular cemeteries in the city."

Though it’s correct that the New York Marble Cemetery, located on East 2nd between Bowery and Second Avenue, is the first secular cemetery opened to the public, that wasn't where the tour was stopped. The group was actually about one block away at the New York  City  Marble Cemetery, which was the second secular cemetery opened in the city.

On another tour through the Highline, a guide stopped next to Chelsea Market. "This whole block of brick buildings was purchased in March of this year," she states. "It was the largest real estate transaction ever in the history of the United States. These buildings were sold for $2.4 billion – with a B."

Google’s purchase of Chelsea Market certainly garnered attention for the price tag, but is not the most expensive real estate transaction in the United States. It's not even the most expensive in New York City. The GM building at 767 Fifth Avenue closed at around $2.8 billion in 2008.

Professional guides agree that it takes more than robotic citation of cold hard facts to be a great tour guide.

"Knowing how to make the information interesting because something like history, dates, might not be engaging to people," explains Wilcox.

Do YOU have what it takes to be an NYC tour guide? The creator of the licensing exam,  Justin Ferate , shared with NY1 some sample questions similar to those appearing on the exam. Some questions are condensed for publication space. See if you know the answers!

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How to Study for the NYC Tour Guide Test

How to study for the NYC tour guide test can be a daunting task. This test covers the five boroughs, one-way streets, and small streets, and requires 97 correct answers or 64 percent. With such a high pass rate, it’s crucial to prepare for it as best as you can. Here are some ways to study:

New York City’s biggest cultural attraction

The National September 11 Memorial and Museum is the main tribute to the victims of the September 11th attacks. The museum features an extensive permanent collection with interactive displays, genuine artifacts, and a one-acre twin reflecting pool. Surrounding the pools are bronze panels that bear the names of every victim of the attacks. Founded in 1870, the Met has been a landmark in the history of the city and is a must-visit for any visitor to New York.

Another highlight of the museum is the scale model of the city. This colourful model was commissioned for the 1964 World’s Fair and offers a detailed aerial view of the city in miniature. It is an excellent place to spend a couple of hours if you only have a limited amount of time. Its enchanting design is sure to inspire wonder. And, if you can afford it, you’ll love the interactive display of antique railroad cars.

Exam questions

Several resources are available to help you prepare for the NYC tour guide test. The Consumer Affairs website provides a list of resources that you can use to prepare. Some of these resources are outdated, like a book on ethnic New York, which was written in the 1980s. Regardless, the Blue Guide is the most popular study tool used by tour guides. The Blue Guide is factual and boring, which makes it a great choice for those who want to get a guide license in New York City.

In 2003, the Department of Consumer Affairs updated the exam to better test the skills of licensed tour guides. Currently, the exam consists of 150 multiple-choice and true-false questions. Justin Ferate, the man who developed the current exam, aims to create an exam with fewer precise facts. Therefore, he drafted the questions with context, but other tour guides disagree, saying it is difficult to pass.

Sample questions

Before pursuing the license exam, you must have some knowledge about New York City. Among other things, you must know how to navigate Times Square, the odd ceiling of Grand Central Terminal, and Museum Mile, the newest district in the city. But in order to get your license, you need to pass a test that’s over 150 questions long, with a lot of irrelevant and obscure information. Luckily, there’s sample questions for the NYC tour guide test available.

You will also need a map of the NYC subway system, which is very handy when you’re guiding motor coaches. Some questions may require you to think about which locations you can pick up and drop off passengers. Then, you need to know how to navigate a bus without violating any road restrictions. But you must keep in mind that you must rule out answers that depend on restricted roads. Fortunately, there’s a solution to this problem: sample questions for the NYC tour guide test are available online.

Ways to study

Taking a NYC tour guide test is not an easy task. The test is 150 questions long, and you have to get 97 correct to pass. You must be well-versed in the five boroughs and know your way around small, one-way streets. Those who pass the test with a high score are considered “gold-star” tour guides. The exam is administered by the Department of Consumer Affairs. According to the DCA, there are over 2,600 tour guides licensed in the five boroughs. If you fail, you may be fined $100. Here are some ways to study for the NYC tour guide test.

You can use the NYC subway map to study for the sightseeing exam. You will need to know the restrictions of motor coaches in the city. This is because DCA expects drivers to know the rules. For example, charter buses can’t drive north of 42nd street. You can also use a city map to memorize the city’s main streets and subway stations. You can also look up the rules and regulations regarding charter buses on the DCA’s website.

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Celebrate GANYC's 50th Anniversary on March 1st at the 92nd Street Y!

This year marks GANYC's 50th Anniversary, and we're celebrating with a huge party (open to all) at the 92nd Street Y on March 1.

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If you have a NYC sightseeing guide license, we welcome you to join us. Benefits include networking opportunities, members-only tours + events, optional liability insurance, and more!

GANYC Events and Public Meetings

Our monthly meetings are open to the public and take place in venues across the five boroughs. GANYC members are also welcome to exclusive site visits and FAM (Familiarization) tours offered by fellow guides. GANYC guides offer FAM tours to their peers to receive invaluable feedback and to practice new tours.

Any licensed NYC tour guide is eligible for GANYC membership! Join us at our next monthly meeting and learn the benefits of being a GANYC Guide.

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Licensed tour guides have to pass extensive test of NYC knowledge

What year did Times Square get its name? What’s odd about the ceiling at Grand Central Terminal? And what is the newest museum on Museum Mile?

These are just a few morsels that tour guides in the city must know in order to pass the city’s extensive exam and become a licensed sightseeing guide. The 150 questions range from the pertinent to the obscure, but the one thing they all have in common is a lack of official study material.

“You’re just told to study. It’s a lot and it’s kind of tough to figure out how to study,” said Jessie Festa, 30, who became a guide about four years ago and gives tours through her own company, NYC Photo Journeys. “A lot of the stuff I memorized I don’t think about now. The stuff that’s been helpful for me is the stuff that I’ve looked up on my own.”

(In an effort to see just how difficult the exam was, this amNewYork reporter took the test — needing two hours to complete it, and crossing her fingers that a cram study session was enough to pass. Thankfully, it was.)

Applicants need 97 correct answers to pass, and 120 to receive the coveted “gold star” — or a nod from the city that you’re a preferred guide. In 2016, 519 people took the exam, and 438 passed, according to a Department of Consumer Affairs spokeswoman. Only 265 scored 120 or better.

“Some of the things are easy-ish: it will ask you what a knish is,” said Festa, who grew up on Long Island. “Then you have others that are asking all this Staten Island history that most people wouldn’t know off the top of their head.”

Officially, the city recommends picking up the Blue Guide New York, a 600-page behemoth of Big Apple knowledge. But the guide can be overwhelming, and fails to cover some of the driving-related questions the test touches on. Some test takers prefer flashcards available on sites such as cram.com

“I think the most important thing is being passionate about learning,” said Rey. “I do very much love New York City. I’m one of those people who looks at it through rose-colored glasses.”

Tours by Locals accepted four of the 75 guides who applied to work for the company in 2016. Since August, a company spokeswoman said, only one in three applicants met the city mandate to be licensed.

“I just tell anyone: pick up any book that will really give you any history about New York City,” Rey said. And if you don’t pass, he said, take it again “right away.”

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Sightseeing Guide License

You must have a Sightseeing Guide License to guide or direct people to places of interest for a fee.

The fee for the full two-year license term is $50.

Expiration Date

The license expires March 31 in even-numbered years.

Get an Application

Visit the Department of Consumer and Worker Protection license page.

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.

To apply online, you need a Department of Consumer and Worker Protection (DCWP) account.

Log in or register for a DCWP account.

To apply in person, you have to bring your completed application to the Department of Consumer and Worker Protection (DCWP) Licensing Center or the NYC Small Business Support Center. Appointments are required.

• DCWP Licensing Center 42 Broadway New York, NY 10004 Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM  
• NYC Small Business Support Center 90-27 Sutphin Boulevard, 4th Floor Jamaica, NY 11435 Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM

Email or call DCWP to schedule an appointment.

Email  [email protected] .

• Agency: Department of Consumer and Worker Protection
• Division: Licensing Appointment Line
• Phone Number: (212) 436-0441
• Business Hours: Monday - Friday: 8 AM - 4 PM

About three months before your license expires, the Department of Consumer and Worker Protection (DCWP) will mail you a renewal package.

You can complete and submit the application DCWP sent you by mail or in person, or you can renew online. Once your license expires, you are considered unlicensed and you may get penalties if you continue to operate. If you don’t renew your license within 59 days of expiration, you will have to reapply for a new license.

To renew online you need to have a DCWP online account and a Personal Identification Number (PIN). The PIN is required to link information about your DCWP records to your online account.

If you don’t have a PIN already, you can request it by phone.

Mail your application and required documents to:

DCWP Licensing Center 42 Broadway New York, NY 10004

To renew in person, you have to bring your completed application to the Department of Consumer and Worker Protection (DCWP) Licensing Center or the NYC Small Business Support Center. Appointments are required.

You can check the status of your application through your DCWP account.

Email  [email protected]  for assistance.

• Division: Licensing Center
• Phone Number: (212) 487-4104

On the DCWP website, you can:

• Live chat with a DCWP representative
• Learn about laws you need to know and obey
• Learn about other licenses you might need
• Download valuable publications, tips, and FAQs
• Request an inspection
• Read checklists to learn what DCWP inspectors look for in your industry and avoid violations
• Learn how to handle consumer complaints
• Pay fines by credit card
• Resolve a DCWP violation
• Update important business information, including your contact information, your name or business name, or corporate officer information
• Request the replacement of a lost, stolen, or damaged DCWP license document
• Download DCWP's model contracts and model receipts, required signs, and other templates

Go to the DCWP Business Toolbox.

With a DCWP online account, you can:

• Access your DCWP records
• Renew a license
• Change address
• Change name
• Change officer information
• Request license replacement
• Follow the status of applications
• Submit additional documents as part of your license application (if you submitted your application at the DCWP Licensing Center)

In-person assistance at the DCWP Licensing Center and NYC Small Business Support Center is by appointment only.

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• May 3, 2024   •   25:33 The Protesters and the President
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• April 25, 2024   •   40:33 The Crackdown on Student Protesters
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The Protesters and the President

Over the past week, thousands of students protesting the war in gaza have been arrested..

Hosted by Michael Barbaro

Featuring Jonathan Wolfe and Peter Baker

Produced by Diana Nguyen ,  Luke Vander Ploeg ,  Alexandra Leigh Young ,  Nina Feldman and Carlos Prieto

Edited by Lisa Chow and Michael Benoist

Original music by Dan Powell and Marion Lozano

Engineered by Chris Wood

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music | YouTube

Warning: this episode contains strong language.

Over the past week, students at dozens of universities held demonstrations, set up encampments and, at times, seized academic buildings. In response, administrators at many of those colleges decided to crack down and called in the local police to detain and arrest demonstrators.

As of Thursday, the police had arrested 2,000 people across more than 40 campuses, a situation so startling that President Biden could no longer ignore it.

Jonathan Wolfe, who has been covering the student protests for The Times, and Peter Baker, the chief White House correspondent, discuss the history-making week.

On today’s episode

Jonathan Wolfe , a senior staff editor on the newsletters team at The New York Times.

Peter Baker , the chief White House correspondent for The New York Times covering President Biden and his administration.

Background reading

As crews cleared the remnants of an encampment at U.C.L.A., students and faculty members wondered how the university could have handled protests over the war in Gaza so badly .

Biden denounced violence on campus , breaking his silence after a rash of arrests.

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We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

Jonathan Wolfe is a senior staff editor on the newsletters team at The Times. More about Jonathan Wolfe

Peter Baker is the chief White House correspondent for The Times. He has covered the last five presidents and sometimes writes analytical pieces that place presidents and their administrations in a larger context and historical framework. More about Peter Baker

Luke Vander Ploeg is a senior producer on “The Daily” and a reporter for the National Desk covering the Midwest. More about Luke Vander Ploeg

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