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Shore Excursions Group   Reviews

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Reviews 4.4.

6,209 total

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Recommend these excursions!

We went on 4 excursions through the company in our Mexico port stops. Our first was riding Razr vehicles to a waterfall and back. Everything was great, we were super dirty and had a good time. It was very busy! My favorite excursion was horse riding on Stoney island. Loved being on the beach and riding the horses. My husband and sons trip was cancelled-they said they text but we didn’t get any messages or emails. They took them on a different tour which they enjoyed but that was a bit disappointing for them. Our glass bottom boat tour in Cabo was okay. I expected to see more sea life through the glass bottom but it looks way better online than why happened in real life. It was a nice quick excursion to do but wish we’d saw more. Overall everything was great and most importantly we made it back to our ship in plenty of time to get back on board. Thank you!

Date of experience : March 27, 2024

They are a middleman that will waste your time and not get you anything.

They have an automated email that forces you to block out a planned excursion for 3 days and then email you on the last day to say that they couldn't get you anything. The only other option is to pay an additional fee that's about 30% of the full excursion to get an answer within 24 hours. They are a broker and they are unreliable. Just do your homework and you're better off without them.

Date of experience : April 06, 2024

Reply from Shore Excursions Group

Hello Sebastian, We sincerely apologize for any inconvenience you may have encountered during your recent tour with us. Your feedback is of utmost importance to us, and we highly value your input as we strive to enhance the quality of our tour experiences. We require you to make a reservation at least three days in advance of your ship's departure, not including the cruise departure day, so that we have the ability to ensure that all of the arrangements are confirmed, finalized, and communicated. Thank you for bringing this to our attention. Kind Regards Craig

Good Booking Experience

Easy to use, well-organized website... I would like to have an option to print my receipt as soon as I had paid. Looking forward to getting our vouchers. Thanks

Date of experience : April 18, 2024

Punta Arenas and Monevideo

I took two excursions with Shore Excursion Group in my South America cruise in March 2023 Punta Arenas: The local guide gave an overview of Punta Arenas. The highlight of the excursion was the visit to Museo Salesiano. Montevideo: The guide was excellent and told the history of the country and gave us a thorough tour of city. I am particularly thankful to my guide as he let me take a photo of Estadio Centanario where the inaugural FIFA World Cup was played in 1930.

Date of experience : March 29, 2023

VERY ORGANIZED AND EXCURSIONS LOOK VERY…

VERY ORGANIZED AND EXCURSIONS LOOK VERY GOOD, HOPE THEY ARE!

Date of experience : April 23, 2024

Well organized and stress free

Well organized and stress free. The last thing you want is to be worried about your meeting place and pick up. Never a concern.

Date of experience : March 28, 2024

Great full day in wellington

Guide meant me by the ship. I ended up with having a private tour with this wonderful gentleman. He took me to all the places and activities that had been outlined when booking this tour. We had a fabulous lunch at the fish cafe. I especially appreciated the beauty of the south shore. The tour was well paced and the guide gave me a wealth of information about the history of Wellington and its surroundings. He was such easy company and knew the area like the back of his hand. I totally enjoyed the entire experience and was back at the ship in ample time. Thank you and wishing you a quick recovery with your knee surgery.

Date of experience : March 19, 2024

Great sunset, bad communication…

The actual boat trip at Sunset was wonderful--mostly because of the sunset itself. The tour company did a terrible job of communicating with us--we had been told to meet at the tourism office and walked several blocks to get there and then waited and waited. Eventually a rep from the company--Fluid -- showed up and was a bit snippy because we were supposed to meet at the dock near the cruise ship. But we--along with about 15 other folks--had not been notified of that change. Yet she was sure we had been sent an email. Nope!

Date of experience : March 07, 2024

Memorable excursion to Stingray city and elsewhere!

The guide made the entire trip enjoyable and interesting. He was happy to share interesting tips and suggestions for snorkeling, how to interact with a stingray that he held, and to hold starfish. I was surprised that even had a name for the stingray as he said a stingray will come back to the area to the same person and he could tell by the bumps on the spine on the back. The pilot did a great job of carefully maneuvering the boat around in close quarters with other boats and people. Great trip!

Date of experience : February 14, 2024

Wonderful experience with a great crew!

We had a tender relocation at the last minute and didn’t need to do anything. Everyone at the pier knew the name of the person we were meeting and directed us to where we needed to go. The drive was easy and uneventful. The place where we embarked on the boat was clean and the crew were especially helpful and friendly. All in all it was a beautiful day that went very smoothly!

Date of experience : February 22, 2024

We did several cruises each year

We did several cruises each year. We always buy our excursions with Shore excursions group, because the groups are often smaller and the prices are competitive. What's more, our experience with local tour operators is always pleasant and positive. They are reliable.

Date of experience : March 06, 2024

You have excursions that the ships rarely offer.

Horseback riding in Punta Arenas was a memorable experience. The pickup at the Port was smooth, the drive to the farm 30 minutes along the shore of the Magellan Straight scenic, and the horses, calm. I regret I don't speak Spanish, but nothing was lost in the journey and the ride went through several types of country; riverbed, forested hills and along the beach. I am an experienced rider, but for my friend, it was a Bucket List item; we both had a blast.

Date of experience : December 30, 2023

Shore excursions is a less expensive alternative to buying from the cruise lines. They are the same tours and are fun and safe. We really enjoyed our diving and the place was professional and caring.

Great experience!

Over the last 3 months, I have booked multiple excursions while on the Ultimate World Cruise. So far, all have been just as described! Great experiences and professional guides! Many more to come in the next 6 months!

Date of experience : March 11, 2024

A great place to get a good value on…

A great place to get a good value on seeing the countryside, we are sailing and you think places like Rome are at the seaside, but lots of work to get to some of these famous places, Shore Excursions make it easy for us travelers. Prices always beat the cruise ship prices.

Great guided tours

Great guided tours. I have used shore excursions now twice for long cruises and different destinations and most of the tours have been amazing.

Great Service- Will use again

We booked two excursions with Shore Excursions Group on our recent cruise around the Caribbean. They were both really well organised and I appreciated the clear meeting point instructions in the documentation. All staff we met were super helpful and the tours represented great value. I would happily use them again.

Excursion was misrepresented

Excursion was misrepresented. Tour guide was incompetent. The excursion was supposed to be a shuttle to and from a location for total of 6.5 hours. They ended up combining three excursions and so the shuttle didn’t return until the 9 hour excursion was over. Also the tour guide had three groups of people to manage and it was her first day. She did not know the city and didn’t speak the language. It was very frustrating.

Date of experience : March 20, 2024

Hello Marisa, We sincerely apologize for any inconvenience you may have encountered during your recent tour with us. Your feedback is of utmost importance to us, and we highly value your input as we strive to enhance the quality of our tour experiences. Please feel free to reach out to me directly at [email protected] so that I can personally address this matter for you. Thank you for bringing this to our attention, and we look forward to hearing from you. Warm regards, Craig

Orient beach and Maho beach excursion

The instructions to get to the pickup point from the port was very easy and we had no problem finding the location. They were very organised at the pick up point and we were quickly on the coach, which was waiting. Our coach driver and tour guide was really great. He was very informative and humorous. He was attentive and very interactive with the passengers, trying to get them involved with a questions/answer sessions. He was also very clear with his meeting instructions and kept us watered.

Date of experience : February 09, 2024

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Shore Star Travel

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Lusby, MD 20657

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About the business.

Unlike some of the bigger companies out there on the market, Shore Star Travel is family owned, which means you will get the most personalized service with us. We are all about building relationships with our clients and our customer service is number one priority. We are here 24/7 and ready to help at a moment's notice. When you book with us, we are always a phone call, email, Facebook message, or text message away! …

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Shore Travel Group

Creating Extraordinary Travel Experiences

LUXURY HOTEL & RESORT RESERVATIONS

With vip amenities, we are a full-service travel agency curating extraordinary experiences around the globe..

No matter where your travels bring you, we are here to help you find a luxury four or five-star hotel, resort or villa with complementary benefits. Since your time is precious, let us handle the details and figure out the logistics. All of our recommendations will be fully vetted for exceptional quality and outstanding service saving you time and eliminating uncertainty.

WORKING WITH A LUXURY TRAVEL ADVISOR

Insider access and exclusive benefits, how you book your travel matters.

From securing room upgrades, a complimentary breakfast or making sure a welcome amenity is waiting on your arrival, we make sure all our clients are treated like VIPs. Every reservation we make receives our personal touch so your stay is unique and reflects your preferences.

As a member of every luxury hotel preferred program, our clients receive VIP status and complimentary amenities at the best hotels around the world, while paying the same or better rates than what is published online. Our clients are put at the top of every upgrade and VIP list – and yes, ranked above upgrades offered through credit card providers.

THE ART OF MODERN TRAVEL

Experience a new standard of travel, mobile travel itineraries.

Our clients have seamless access to their travel plans on the device of their choice. We use a web-based, interactive software for itineraries with real-time updates including hotel confirmations, daily activities and flight information.

Are you ready to plan an amazing trip? Let’s get started.

(310) 283-4700

[email protected]

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Company details.

• Founded 1942
• Host Type Hybrid (Host & Travel Agency)
• Currently Accepting Beginner Agents, Experienced Agents
• Accepts Agents in USA
• # of Contractors 50
• Annual Sales $17.5 million
• Languages Spoken English
• Business Attributes —
• Profile Updated 03/22/2024
• Consortia MAST Travel Network , Tzell , Virtuoso
• Accreditations ARC, CLIA, IATA
• Members of ASTA
• Seller of Travel —
• E&O Insurance Included
• Focuses Disney, Leisure, Luxury

Program Details

• Ticketing Service for non-GDS Agents
• Minimum Sales Requirement —
• Charge for Ticketing
• Lead Program
• Leads Belong to Agent
• Charge for Leads
• Education Program Employee Training, IC Education, In-person
• Allows Sub-agents

Pricing & Commission

• Military/Veteran discounts
• Start Up Fee $4,000
• Location requirement Storefront, Home-based
• Annual Fee $1,200
• Commission Split Range 60% to 85%
• Frequency of Commission Payments Monthly
• Method of Payment Direct Deposit

Technology & Tools

• Marketing Programs Direct Mail, Website Program, Consumer Magazine, E-mail Marketing
• Sample Website View Sample Website
• Leisure Tools —
• Corporate Tools 24/7 Support Service, Air Program, Online Booking Tool

About Lake Shore Travel

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1.800.835.5090

1-800-835-5090

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About Lake Shore Travel

A remarkable trip is built with expertise and skill, which is what you'll find at lake shore travel. our 30+ travel advisors represent a treasure trove of experience and insight, refreshed with frequent journeys to destinations both new and beloved., meet our advisors, victoria hardison-sterry, specializing in disney vacations, ocean cruise, river cruise, expedition cruise, family travel, group & incentive travel.

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