wheelchair accessible cruises 2023

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Disabled Cruises

Disabled Holidays > Accessible Cruises

• Destinations
• Description

Popular Accessible Cruises

• Norwegian Fjords
• Mediterranean

All Accessible Cruises

• Australia/New Zealand
• Bahamas and Bermuda
• Canada/New England
• Far East & Asia
• Indian Ocean
• Mini Cruises
• Panama Canal
• Scandinavia
• South America
• South Pacific/Tahiti
• Transatlantic and Transpacific
• World Cruise

Cruises are a luxurious way for you to travel the world; often without even having to get on a plane! Picture staying in a five star hotel, surrounded by the ocean and with different views every day - it’s no wonder cruises are so popular! Relax on the upper deck, bask in the sun and let amazing destinations come to you! Take a look at some of our many cruise offers .

They also happen to be some of the most accessible holidays you could imagine! Fully adapted cabins and wetrooms, hired equipment delivered to your cabin, accessible excursions and transfers, plus fantastic accessibility of on-board entertainment - all part of an accessible cruise booked with DisabledHolidays.com!

Our disabled cruise specialists have also written an exclusive guide to disabled cruising - perfect for people who have never been on a cruise!

Join our Disabled Cruise Club to see what other great benefits you can enjoy, email or call us to find out about disabled facilities, medical care, onboard equipment or for us to answer any questions you may have.

Why book with us?

Why Choose DisabledHolidays.com For Cruises?

We work with the best cruise companies to bring you exotic destinations, sumptuous food and amazing onboard entertainment all included in the price. With cruises to the Mediterranean, the Caribbean, Norwegian Fjords - and much more besides - we’re sure to have a cruise that’s perfect for you.

We can arrange assistance at ports, hire equipment such as electric beds and arrange fully accessible excursions and cabins just for you - and with many cruises departing from Southampton you don’t have to fly.

Speak to the experts today on 0161 260 2218

Our Cruise Partners Include:

Avalon / Azamara / Carnival / Celebrity / Crystal / Cunard / Disney / Fred Olsen / Holland America / Hurtigruten / MSC / Norwegian Cruise Line / Oceania / P&O / Princess / Regent Seven Seas / Royal Caribbean / Seabourne / Silversea / Star / Thomson / Viking

Princess Panama Canal Cruises

• Cruise liner

Please Note - Images are an example of the Princess cruise holidays. They may not ...

Princess Australia & New Zealand Cruises

Choose from a great collection of tours Down Under, including the popular 12 and 13-day ...

Princess Canada & New England Cruises

Stroll through history among colonial brick buildings, autumn woods and rocky shores as you experience the sights, sounds and flavors unique to Canada and New England.

Princess Alaskan Cruises

Explore the rugged Inside Passage and breathtaking Gulf of Alaska, and marvel at spectacular marine life and dazzling glaciers from the vantage of a magnificent Princess cruise ship.

P&O City Breaks - UK & Mini Cruises

• City Breaks, Countryside

With mini cruise holidays starting from just two nights, short cruises are an ideal way to take time out from a busy lifestyle.

Accessible P&O Spain and Portgual Cruises

• Package Tours, City Breaks, Beach Holidays, Cultural Holidays, Attraction Holidays

P&O Iberia cruises provide unforgettable days out with a heady mix of attractions including stunning architecture, history, culture and food.

Accessible P&O Cruises

• Package Tours, Beach Holidays, Cultural Holidays, Attraction Holidays

Experience the grandeur of cruising on P&O Cruises and take a Caribbean cruise on their accessible ships with adapted cabins and accessible shore excursions.

P&O Cruises

Experience the grandeur of cruising on a P&O cruise and explore the beautiful Canaries. Accessible ships with adapted cabins and accessible shore excursions.

P&O Accessible Cruises

P&O’s South American cruises showcase all aspects of this amazing continent, giving you an unforgettable cruise experience.

P&O Cental Mediterranean Cruises

• Package Tours, City Breaks, Countryside, Cultural Holidays, Attraction Holidays

Experience the grandeur of cruising with P&O and cruise to the Adriatic, Italy and Malta. Accessible ships with adapted cabins and accessible shore excursions.

P&O Eastern Mediterranean Cruises

A P&O Eastern Mediterranean cruise holiday takes you to a sightseer’s paradise, combining beaches, history and scenic splendours to fantastic effect.

P&O USA & Canada - New York & Canadian Cruises

• City Breaks, Countryside, Cultural Holidays, Attraction Holidays

USA and Canadian cruises along America’s eastern coast deliver a wealth of outstanding experiences, from spectacular autumnal scenery to the magnificence of New York.

P&O Western Mediterranean Cruises

• City Breaks, Beach Holidays, Cultural Holidays, Attraction Holidays

A Western Mediterranean cruise positively sparkles with possibilities.

P&O Fjords and Iceland Cruises

• Package Tours, City Breaks, Cultural Holidays, Attraction Holidays

Experience the grandeur of cruising with P&O Cruises to the Norwegian Fjords. Accessible ships with adapted cabins and accessible shore excursions.

P&O Cruises’ Far East & Asia cruises introduce you to a world of diverse cultures and enchanting exotic lands.

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Accessible Cruises

Cruise the world with confidence.

Our accessible cruise holidays will sail you effortlessly to some of the greatest destinations around the world, from the sun-soaked sights of the Mediterranean to the breathtaking landscapes of the Norwegian Fjords . Sit back and relax as we take care of everything.

We guarantee each stage of your journey is 100% accessible, including our wheelchair-friendly door to door pick up service, taking you from home to holiday without hassle. We also bring professional carers on every cruise for complete peace of mind.

Whether you're wanting to set sail in 2024 or 2025 , we’re here to help you plan your perfect holiday, from booking to boarding and beyond! Browse our disabled-friendly cruises below, or speak to our team on 0800 711 7112.

Amsterdam 5-Day Cruise, 2024

P&O, Ventura

This short-stay holiday is the perfect taster for those who are new to cruising. Set sail for Amsterdam.

Norwegian Fjords Classic Cruise, 2024

P&O, Iona

Spend the week cruising the Norwegian Fjords aboard P&O Iona. Includes visits to Alesund, Stavanger, and Haugesund.

Norwegian Fjords Cruise, June 2024

P&O, Britannia

Snow-capped peaks, labyrinth waterways and the most spectacular coastline you’re ever likely to see.

Norwegian Fjords Cruise with Olden, Summer 2024

Discover the Norwegian Fjords this summer aboard P&O's Britannia ship. Includes visits to Flam and Stavanger.

Norway & Northern Lights Cruise

P&O, Aurora

Set sail for the Arctic Circle in search of the majestic Northern Lights. Plus, cruise the Norwegian Fjords.

Norwegian Fjords Classic Cruise, 2025

Enjoy luxury at sea while cruising the spectacular Norwegian Fjords aboard P&O's Iona ship.

Norwegian Fjords Cruise, Summer 2025

Set sail for 8 days cruising the spectacular Norwegian Fjords aboard P&O's Iona ship.

Norway & Northern Lights Cruise, December 2025

Explore Norway's stunning Fjords aboard P&O's Aurora. Journey to Andalsnes, Bodø, Narvik, Tromsø, and Haugesund.

France & Spain Cruise, August 2024

Royal Caribbean, Anthem of the Seas

Discover the best of Bordeaux, Bilbao, La Coruña, and Paris aboard the Royal Caribbean''s Anthem of the Seas.

Spain & France Cruise, 2024

Enjoy a European medley of beautiful ports and sights, cruising aboard P&O’s world-class Ventura cruise ship.

Spain & Portugal Cruise, Summer 2024

Discover the best of the Mediterranean aboard P&O Ventura this summer, cruising to Spain and Portugal.

Portugal & Spain Cruise, July 2024

Visit the Iberian Peninsula aboard P&O's Ventura cruise ship on this accessible Portugal and Spain Cruise.

Spain & Portugal Cruise, August 2024

Set sail for Spain aboard P&O's Ventura Ship, the perfect opportunity to experience some of the best holiday hotspots.

Spain, Portugal, & France Cruise, October 2024

Cruise Spain, Portugal & France on P&O's Ventura Ship. Embarking from Southampton, escorted with our Limitless Care Team.

Spain & Portugal Cruise, October 2024

Embark from Southampton on the P&O Iona to Spain & Portugal. Escorted by our Limitless care team.

Spain & La Rochelle Cruise, May 2025

Make 2025 a year to remember, with this P&O Ventura cruise exploring vibrant destinations in Spain and France.

Spain & Portugal Cruise, June 2025

Experience an unforgettable disabled-friendly cruise along Spain and Portugal's west coast aboard P&O's Ventura ship.

Spain & France with Bilbao Cruise, October 2025

Sail aboard the Iona for an enchanting cruise to Spain and France. Visit Bilbao, La Coruña, Vigo, and Cherbourg

Spain, Italy, & Gibraltar Cruise, August 2025

Sail the Mediterranean on a 14-night cruise. Explore charming ports like Cadiz, Palma, Cagliari, and Ibiza.

France, Portugal, & Spain Cruise, 2025

Cruise along Spain and Portugal's west coast aboard P&O's Ventura cruise. Visit Vigo, Lisbon, Leixoes, and Cherbourg.

Spain, Italy, & France Cruise, 2025

P&O, Arvia

Experience the luxury of P&O's Arvia cruise ship on this Mediterranean adventure. Includes Barcelona and La Coruna.

Spain & Cherbourg Cruise, April 2025

Embark on an accessible cruise aboard P&O's Britannia, includes Gijon, La Coruña, Santander, and Cherbourg.

Spain, France, & Portugal Cruise, Spring 2025

Cruise along Spain and Portugal's west coast aboard P&O's Ventura. Visit Santander, Vigo, Lisbon, Leixoes, and Cherbourg.

Spain & Gibraltar Cruise, Summer 2025

Cruise the Mediterranean on P&O’s Britannia ship. Includes visits to Cadiz, Ibiza, Mallorca, and Gibraltar.

Spain & France Cruise, 2025

Embark on a thrilling Mediterranean cruise aboard P&O's Arvia. Explore La Coruña, Costa del Sol, and Barcelona.

Spain & Portugal Cruise, March 2025

Relax on a 12-night cruise of Spain and Portugal's west coast P&O's Iona ship. Visit Gibraltar, Cadiz, and Lisbon.

Spain & France Cruise, September 2025

Royal Caribbean, Independence of the Seas

Embark on this 7-night accessible cruise to Spain and France aboard Royal Caribbean's Independence of the Seas.

Portugal & Canary Islands Cruise, February 2025

Look forward to a sun-soaked adventure exploring the Iberian Peninsula aboard P&O's Ventura cruise ship.

Spain, Portugal, & Canary Islands Cruise, May 2025

This 12-night Royal Caribbean cruise takes you through the Canary Islands, and the best sights of Spain and Portugal.

Spain & Portugal 8 Day Cruise, July 2025

Cruise Spain and Portugal aboard Royal Caribbean Independence of the Seas ship. Includes Vigo, Bilbao, and Lisbon

Spain & Portugal 10 Day Cruise, Summer 2025

Cruise effortlessly through European beauty aboard The Independence of the Seas. Discover Lisbon, Vigo, and La Coruña.

Spain, Canary Islands, & Portugal Cruise, November 2025

Cruise the best of the Canaries and Portugal on this 14-night holiday. Includes visits to 4 beautiful islands.

Spain & France 14 Day Cruise, Autumn 2025

Discover Mediterranean gems with P&O's Arvia cruise, visiting La Coruña, Costa del Sol, Toulon, Barcelona, and Cadiz.

Mediterranean Classic Cruise, 2024

Spend two week cruising the Mediterranean aboard P&O's Ariva, P&O's newest ship! Escorted by our Limitless care team

Mediterranean with Cadiz Cruise, October 2025

Explore captivating Mediterranean destinations cruising aboard P&O's accessible Britannia.

Mediterranean with La Coruña Cruise, November 2025

Embark on a 14-night accessible cruise with Limitless. Explore La Coruña, Lisbon, Canary Islands, and Madeira aboard P&O Ventura.

Mediterranean Cruise 2025

Enjoy 14 nights cruising the Mediterranean aboard P&O's Arvia, P&O's newest ship! Escorted by our Limitless care team.

Canary Islands Cruise, November 2024

Explore seven exotic ports on this cruise of a lifetime, embarking on P&O's Iona from Southampton. Escorted by our Limitless Care Team.

Canary Islands & Lisbon Cruise, Autumn 2024

Experience 12 nights of winter sun in the Canary Islands & Portugal, accompanied by our Limitless Care Team.

Canary Islands Christmas Cruise, 2024

Embark on a unique festive holiday while celebrating at sea, and exploring the best of the Canary Islands & Portugal.

Canary Islands Cruise, April 2025

Discover seven exotic ports on this care-supported cruise aboard P&O's Britannia. Includes Funchal and Las Palmas.

Canary Islands and Portugal Cruise 2025 - 13 nights

Explore six exotic ports on this 13 night cruise around the Canary Islands, Spain & Portugal.

Canary Islands Cruise, Autumn 2025

Discover the best of the Canary Islands, cruising to 5 beautiful ports including Lisbon & Tenerife.

Canary Islands, Portugal, & Spain Cruise, November 2025

Set sail on a remarkable 14-night voyage in 2025 aboard the Iona.

Canary Islands & Lisbon Cruise, 2025

Embark on a 14-night inclusive adventure with our unique Canary Islands and Portugal cruise holiday.

Portugal, Canary Islands, & Spain Cruise, December 2025

Discover the beauty of Portugal and the Canary Islands sailing aboard the world-class Iona cruise ship.

Canary Islands Christmas Cruise, 2025

Embark on a 12-night Canary Islands and Portugal cruise from Southampton on P&O’s Ventura.

Canary Islands Christmas & New Year Cruise, 2025

For those looking for a little winter sun over the festive period, treat yourself to this 14 night accessible cruise.

Norway & Northern Lights Cruise, March 2026

Prepare for the spectacular as you board the Aurora ready to voyage to breathtaking scenery like no other.

Portugal & Canary Islands Cruise, Winter Sun 2026

Embark on a unique 14-night adventure through the Canary Islands and Portugal aboard the luxurious P&O cruise ship Iona.

Portugal, Canary Islands, & Spain with Celebrity Cruises, September 2025

Discover the best of the Canary Islands and Portugal while enjoying all the luxuries of the world class Celebrity Apex ship.

Norwegian Fjords & Arctic Circle Cruise with Celebrity Cruises, June 2025

Set sail on the Celebrity Apex to experience the best of the Norwegian Fjords & the Arctic Circle.

Norwegian Fjords & Bruges with Celebrity Cruises, May 2025

Sail through unforgettable fjord landscapes and discover waterfront towns bursting with culture, plus the historic city of Bruges. All aboard the Apex!

Spain & Portugal with Celebrity Cruises, July 2025

Feast your eyes and your senses with our latest accessible cruise to Spain and Portugal aboard the Celebrity Apex.

Accessible Cruises for Disabled People

Do you offer cruises for disabled people.

At Limitless Travel, we're proud providers of  disabled friendly holidays  across the  UK  and to destinations  abroad . We’re overjoyed to now also offer luxury accessible cruises for disabled adults that are fully accessible. We currently travel to the following destinations in conjunction with P&O Cruises: 

Norwegian Fjords

Portugal & Spain

Mediterranean & Iberia

We're also hoping to further expand our range of destinations in the near future.

Travelling and staying aboard P&O's world-renowned vessels, you'll have the opportunity to explore some of Europe's top holiday hotspots and enjoy all the world-class facilities associated with these fantastic ships.

As with all Limitless Travel tours, all of our disabled cruises have been vetted beforehand to ensure they're wheelchair accessible and disabled friendly. While some of our itineraries feature destinations that can only be reached by small tenders that may not cater for disabled travellers, we aim to highlight every one of those instances in the relevant holiday guide.

How accessible are the cruise ships on your cruises for disabled people?

On our current cruises, you'll travel aboard P&O's Iona, Aurora and Arvia cruise ships. All three vessels are disabled friendly and feature fully accessible cabins and facilities throughout. However, wheelchair accessible cabins are limited, particularly on the Iona, so booking early is always a good idea. 

If you would like to find out more detailed information about the accessibility on any of these ships, we recommend phoning 0800 711 7232 and speaking to a Limitless advisor. They'll be able to answer any and all of the questions you have. Alternatively, you can find ship-specific information for the  Iona ,  Aurora  and  Arvia  by following the links.

What facilities are available on your accessible cruises?

The overwhelming majority of the excursions included on our cruises are fully accessible and disabled friendly. We even offer a 'potter-around-the-port' service exclusively to Limitless travellers to help you make the most of your time onshore.

However, there are a small number of locations where tenders are used to reach the port from the ship. In some instances, these won't be suitable for disabled travellers. Wherever this is the case, we've highlighted it in the relevant holiday guide. 

Do you provide care on your disabled cruises?

We offer a variety of holiday  care packages  on each and every one of our cruises for disabled adults. From emotional support to one-to-one care, our qualified and experienced carers are on hand to take care of you on your holiday. 

All Limitless travellers receive group support as standard. However, we can also build you a bespoke care package that's tailored to your needs should you require it. For us, the most important thing is that Limitless travellers feel safe, secure and confident to travel. As a result, we'll go out of our way to make sure you get the right level of support on our wheelchair accessible cruises.

The best way to find out more about our care packages is to give a Limitless advisor a ring on 0800 711 7232. Alternatively, you can take a look at our  dedicated care packages page  for a comprehensive overview.

How do I book wheelchair accessible cruises for disabled adults?

Accessible cruises for disabled people are easy to book with Limitless Travel. Simply call or email one of our specialist travel advisors on 0800 711 7232. They'll be happy to tell you more about our cruise destinations, the ships you'll travel on and our care and support packages.

All you need to do is give us a call, let us know of any special assistance or mobility equipment you might need and then you can relax and start looking forward to your holiday!

If you’d prefer a disabled holiday on dry land, we also offer a fantastic array of popular holiday destinations in the UK, Europe and further afield. Whether you want to discover fairytale  Edinburgh , get a feel for flamenco in  Andalucía  or sun yourself in a  Caribbean paradise , we've got a holiday for you. Limitless is committed to ensuring only the best wheelchair-accessible cabins are offered to our disabled guests. 

By working with only the best cruise lines, we can help you have the best holiday possible! 

How can I request special accommodations for my specific disability or medical condition?

All Limitless travellers receive group support as standard. However, we can also build you a bespoke care package that's tailored to your needs should you require it.

Once you’ve booked and consulted with Limitless, and let us know the accommodations you need to have a truly spectacular holiday, we’ll quickly pass this information along to the cruise company, P&O, and make sure everything you need is on-board. 

Limitless and P&O have a close relationship due to their incredible care and attentiveness to disabled passengers on-board their ships. 

Do you offer adapted cabins on your cruise holidays?

Yes, the cruise lines we work with offer adapted cabins specifically designed for guests with mobility issues or disabilities. 

These cabins are equipped with wider doorways, roll-in showers, grab bars, and other accessibility features to ensure a comfortable and safe stay. It's advisable to book these cabins in advance due to limited availability. 

If you have specific requirements or need further information, please contact the Limitless team. 

We're committed to ensuring all our guests have an enjoyable and hassle-free holiday experience.

Do cruise ships have accessible features for disabled passengers?

Absolutely! Cruise ships are equipped with a variety of accessible features to ensure that passengers with disabilities can have a comfortable and enjoyable experience. 

These accessible features include specially designed cabins with wider doorways and grab bars in the bathrooms, making them more user-friendly. The ships are also designed with ramps and elevators to facilitate easy movement around the vessel. 

Additionally, many cruise lines provide assistance at ports and during excursions to accommodate all passengers. 

Entertainment and dining areas are wheelchair accessible, with staff available to offer any needed assistance. So, passengers with disabilities can expect a well-accommodated and enjoyable cruise experience.

Are service dogs allowed on cruise ships?

Service dogs are allowed on cruise ships as long as they are fully registered (not emotional support dogs) and the cruise provider has been notified before booking.

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Our 5 Favorite Wheelchair Accessible Cruises

Cruising is considered an excellent vacation idea for people who have mobility issues or use a wheelchair. You will find cruising to be more comfortable and convenient because of access to things like bathrooms with grab bars, wider doorways, and plenty of room to turn around.

Newer ships have better accessibility facilities compared to older ships that have less accessible facilities, such as narrower isles that make it hard for you to move around in your wheelchair. Although they have great amenities, there are a few things that you need to do to ensure that your cruise goes on smoothly.

• Check to know whether the ports in your cruise are tethered or docked. You can do this by calling the cruise line or checking their website.
• Book early. Although ships have a lot of rooms, there are less rooms that are wheelchair accessible. Cruises to some areas fill up fast, so the earlier you book, the better your chance of getting a wheelchair-accessible room.
• Find out whether you can rent mobility equipment from the ship. Most cruise lines will have all the items you need ready for you in your stateroom. Call well in advance as they may have a limited number to rent out.
• Inquire if the shore excursions are wheelchair accessible. You will probably have fewer options to choose from. However, companies in some destinations offer great wheelchair-accessible shore excursions.

Carnival’s Alaskan Cruise

Cruising to Alaska is one of the most popular cruises among major cruise lines, and Carnival is one of the best there is. It has three ships that leave from different ports; Los Angeles, Seattle, and San Francisco. It takes them a different number of days to get to Alaska. 

They also tend to visit the same destinations, with Ketchikan , Icy Straight Point, and Skagway being the most popular wheelchair-accessible excursions. You’ll also have a front-row seat to stunning nature views of wildlife and mountains. The harbors along the way are beautiful.

On this cruise, you get to enjoy watching movies, cartoons, and events on an outdoor screen, enjoying the sunset in a hot tub, and pampering yourself in the spa. 

When booking your cruise, you’ll be required to fill out a mobility questionnaire to ensure you get a room that suits your needs. Apart from wide doorways, turning space, no stairs, and bathrooms with shower seats and grab bars, pool lifts are in the newer vessels. With arrangements, you’ll be able to be picked up from the airport.

Norwegian’s Hawaiian Cruise

Norwegian is quite famous when it comes to how it takes care of passengers with accessibility needs. They offer transport to and from the ports of call. When cruising to Hawaii with Norwegian , you’ll have the option of 7-day round trip cruises and 16-day cruises.

You’ll be aboard the Pride of America ship if you decide to go with the seven-day option. You can book this cruise at a suitable time for you, as it runs all year round. You get a chance to visit four Hawaiian islands starting from Honolulu , which is a major tourist attraction.

After Honolulu, the next stop is Kaluhui , a commercial shopping center where you can buy souvenirs. Prices here are cheaper than buying from the souvenir shop in the vessel. The next stop is Hilo , you finish off with Kona , which boasts many natural attractions like Kua Bay, Mauna Kea Summit, and Makalawena Beach.

The 16-day cruise, on the other hand, ends in Vancouver and you get to enjoy the islands on the way and the numerous activities. Norwegian vessels are friendly to people with mobility issues. They have staff, referred to as Special Assistance Coordinators, dedicated to assist with whatever you may need.

Disney’s Caribbean Cruise

If you are looking to enjoy a family-oriented cruise to the Caribbean , Disney offers a great opportunity to enjoy the breathtaking scenery. With fun activities planned, such as Broadway-quality entertainment on the ship and port adventures off the ship, you get to enjoy the best of both worlds.

You can choose to depart from Miami, FL, Port Canaveral, FL, New Orleans, LA, and Galveston, TX if you are on the 4-night cruise aboard Disney wonder. For seven-night cruises, you board the Disney Fantasy, which has four ports of call in Miami, FL, Port Canaveral, FL, Galveston, TX, or San Juan, PR.

You get to explore Disney’s private island, which is wheelchair accessible. On the private island, you will find sand wheelchairs available. You’ll also find that all the amenities in your room suit your accessibility needs. They include:

• Open bed frames that can be accessed from both sides
• Roll-in showers
• Low closet and towel bars

Disney has a limited number of wheelchairs that are used only during emergencies, embarking and disembarking. If for some reason you are unable to bring your wheelchair, get in touch with a third party to rent their wheelchair for the cruise.

Royal Caribbean’s Bahamas Cruise

Royal Caribbean is known to have spacious ships that make it an easy choice for wheelchair users. The company offers some of the best wheelchair-accessible cruises. With this cruise, you can choose from a wide range of options for the number of days you want to cruise. Your port of call depends on how long you are cruising.

Royal Caribbean only has complimentary wheelchairs that you can use when embarking and disembarking. You can choose to rent a wheelchair from Special Needs at Sea or Scootaround to use during your cruise if you are unable to bring yours. 

To ensure you reserve an appropriate room, fill out the special needs form available on their website at least 30 days before you are set to sail. You will be able to enjoy many activities, including casino games. The casino tables are lowered and there are automatic doors and pool lifts.

During your cruise, you will visit Nassau, a docked port. You will be able to get off and explore the beautiful beach, get some shopping done, and even visit historical landmarks. At the Nature Center in CocoCay, you’ll have a chance to bird-watch.

Carnival’s Caribbean Cruise

Apart from the multiple ports of call available, you also get to choose whether you want to dock in the Southern, Eastern, or Western parts of the Caribbean . Longer trips, usually lasting up to 14 days, dock in the Southern Caribbean, while the short trips, usually 4 to 7 days, end up in the East or West Caribbean.

For the short trips, your point of call will either be Cozumel or Key West. The ships for this trip are Carnival Fantasy and Carnival Sensation. Stops for the longer cruises are different from those for short cruises. They also depend on the ship you are on. If you are looking to dock at a specific harbor, ensure you book the right ship. 

For example, if you choose to go on a five-day cruise, departing from Port Canaveral and docking in the Eastern Caribbean, you will be in Grand Turk on the third day and in Amber Cove on the fourth day before heading back to Florida. 

If you encounter any problem in booking a fully accessible room, you can get in touch with a special team that handles accessibility matters. They will answer all your questions and ensure you get an appropriate room. 

Frequently Asked Questions:

Are cruise ships wheelchair friendly.

Many cruise lines have specially designed staterooms in their ships that are modified to suit the needs of wheelchair users. Some modifications include wider doorways, closet rods, grab bars in the bathrooms, and enough room for wheelchairs to turn. However, some are not friendly to wheelchair users.

What is the Best Cruise Line for Passengers with Disabilities?

It’s difficult to choose a specific one that stands out. The best cruise lines include P&O Cruises, Royal Caribbean, Norwegian Cruise Line, Carnival, and Disney. They have accessible cabins, and some provide passengers with wheelchairs and scooters.

Can You Rent a Wheelchair on Cruise Ships?

There are cruise ships where you’ll be able to rent a wheelchair, in some, you will not be able to rent. For those where you cannot rent, you can organize with a third party to rent a wheelchair from them.

7 Most Beautiful Wheelchair Accessible Nature Trails in The US

Tips for flying with a wheelchair, get your reservation.

Sail to all shores with accessible cruises

Visit multiple destinations and enjoy onboard accessibility. all included in one place, embark on accessible cruise journeys.

Fire & Sunset Soirées

Departing from Miami 5 days / 4 nights
 From $1,225 USD Price based on 2 travelers

Dominican Daze

Departing from Miami 6 days / 5 nights
 From $1,655 USD Price based on 2 travelers

Alaska landscape

Departing from Vancouver 8 days / 7 nights
 From $2490 USD Price based on 2 travelers

You have different ways to pay or finance your trip!

Ask our travel experts about installment plans.

Itinerary highlights: Key West (Florida), Beach Club at Bimini (Bahamas), and Miami.

Departure dates: 4 sailings in 2024 - March 20, April 17, May 1 and December 11.

Cruise amenities: exceptional dining experience available, free non-alcoholic beverages, wifi, and more onboard activities!

Room accessibility highlights: roll-in shower, step-free, turning space for a wheelchair user, and more. Check all the accessible features of the room.

Itinerary highlights: Puerto Plata (Dominican Republic), Beach Club at Bimini (Bahamas), and Miami.

Departure dates: every 1 month.

Cruise amenities: all meals included, pools equipped with pool lifts upon request, and more onboard activities!

Room accessibility highlights: roll-in shower with flat entrance, shower grab bars, turning space +60 in, and more. Check all the accessible features of the room.

Itinerary highlights: Alaska's Inside Passage, Ketchikan, Juneau, and Skagway are other traditional towns.

Departure dates: upon request.

Cruise amenities: world-class dining venues, live entertainment, and more.

Room accessibility highlights: accessible ensuite rooms guaranteed. Check all the accessible features of the room.

Ratings from some of our travelers!

- Recommendation scale: 10 - Overall experience: Very good - Accessibility covered: Yes

- Recommendation scale: 8 - Overall experience: Very good - Accessibility covered: Yes

Unforgettable Journeys on Accessible Seas

Embark on an accessible travel where every detail is tailored to ensure comfort and accessibility for all. Our wheelchair accessible cruises feature spacious cabins, accessible routes throughout the ship, and personalized services to meet every need. From the moment you board, experience a world where inclusivity and adventure meet. Sail to breathtaking destinations, from the crystal-clear waters of the Caribbean to the historic ports of the Mediterranean, and enjoy accessible excursions that bring the wonders of the world closer to you.

Join Our Community on Cruises for Disabled Travelers

Be part of a vibrant community of travelers who share your spirit of adventure on our cruises designed for disabled guests. Our ships are equipped with state-of-the-art facilities to ensure safety, comfort, and enjoyment for everyone. Participate in specially curated activities and events that celebrate accessibility and fun. With Wheel The World, every cruise is an opportunity to create lasting memories with fellow adventurers who understand the importance of accessibility in travel.

Do you have any doubts? Check these frequently asked questions.

What does "verified accessibility information" mean.

Our team visits each supplier to make an accessibility report. We carefully map every detail, take measurements and photos to record and show the accessibility of what we offer.

Are all the services on the website accessible?

Yes, everything we offer on our website is accessible, including: transportation, hotels and activities. Everyone is different, so we always check that everything matches your needs.

Are all cruise stops accessible? Can I disembark at each one?

Yes, all ports are 100% accessible to all manual and power wheelchair users.

Who are our accessible trips for?

You can choose our services if you have a disability or if you are a senior too. No matter if you are a manual or power wheelchair user, or if you can handle a few steps, this trip adapts to your needs.

Will I be charged additional costs for planning or customizing my trip?

No, our travel experts will help you with your trip without extra fees.

How is the personalized service offered by our travel experts?

Our travel agents are experts in accessibility, they can arrange transportation, rentals, special equipment, caregivers and much more, so that you don't have to worry about anything. We have specialized suppliers in each city on our tours.

Be the first to know about upcoming cruises!

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  ACCESSIBLE STATEROOMS

Our accessible staterooms are designed for guests with mobility disabilities and other disabilities that require the use of the features associated with accessible staterooms. Accessible staterooms range from 159 square feet to 298 square feet, offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability. Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form. If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability. Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.

ACCESSIBLE STATEROOMS

Our accessible staterooms are designed for guests with mobility disabilities and other disabilities that require the use of the features associated with accessible staterooms. Accessible staterooms range from 159 square feet to 298 square feet, offer a five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability. Accessible staterooms are held for people with disabilities until all other non-accessible staterooms in that category are reserved. Upon reserving an accessible stateroom, we require our guests acknowledge the need for the accessible stateroom by completing a Guest Special Needs Form. . If a guest is booked in an accessible stateroom and they do not have a mobility disability or other disability that requires the use of the features that are provided in the accessible stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability. Please note we investigate and take action on potential misuse of accessible staterooms where there is good cause to believe that such staterooms have been booked fraudulently.

We encourage you notify us of your needs at the time of booking, to guarantee availability of specific equipment or services.

• - 60 days for sign language interpreting
• - 30 days for special needs equipment or services
• - 72 hours if traveling with a group of passengers with disability

LIST OF EQUIPMENT AND SERVICES REQUIRING ADVANCE NOTICE

ACCESSIBLE STATEROOM FEATURES:

• Stateroom door width: 32"-34" (vessel-dependent)

• Bathroom door width: 32"-34" (vessel-dependent)

• No doorsill to get into the stateroom

• Ramped bathroom thresholds

• Bathroom grab bars

• Lowered sink and stateroom vanity

• Roll-in shower bench

• Fold-down shower bench

• Hand-held showerheads

• Lowered closet rods

• Refrigerator in stateroom (upon request)

• Raised toilet seats (most are between 17 to 19 inches high; commode chairs available – please request prior to sailing)

• Accessible balconies (selected staterooms)

• Lowered safes for easy access (not including Majesty of the Seas, where safes are located at Guest Relations)

Please note: Accessible suites have roll-in showers, not bathtubs except on Quantum of the Seas.

RELATED LINKS 

Accessible Shore Excursions Additional Assistance: Shipboard & Offshore Autism & Developmental Disabilites Mobility Disabilites Visual & Hearing Disabilites Service Animals

MORE INFORMATION

Call our Access Department at (866) 592-7225,  or  send an e-mail to [email protected], or have your local travel agent or International Representative contact us. Our fax number is (954) 628-9622.

ADDITIONAL ASSISTANCE

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Guests With Disabilities

• Mobility Disabilities

FACILITIES AND SERVICES FOR GUESTS WITH DISABILITIES

At Carnival, we're dedicated to offering a fun and memorable cruise experience to all our guests. Our team of trained crew members provides attentive service and our ships have a variety of accessible features to ensure our guests with disabilities have a relaxing and enjoyable cruise. We are working on additional modifications to our ships and services to further enhance the guest experience. Look for updates to this page periodically for more details.

While we provide attentive service, we do not provide one-on-one personal care assistance, and all guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and getting around the ship). Once on board, our crew will not provide any assistance with such personal tasks.

General Access

We've made substantial modifications to our ships, to help make them easier to navigate. Our ships feature accessible elevators at each elevator bank, equipped with both tactile controls within reach of guests who use wheelchairs and audible signals for guests who are blind or have limited vision.

Accessible routes are available throughout most areas of the ship and signs are posted to assist you in locating these pathways. Accessible tables are available in the dining venues of each ship. In addition to the main dining rooms, each ship offers a variety of accessible dining options within Lido Deck casual dining areas and other restaurant venues. 24-hour room service is also available for all our guests. Pool lifts are available on Carnival Celebration, Carnival Firenze, Carnival Freedom, Carnival Horizon, Carnival Jubilee, Carnival Miracle, Carnival Panorama, Carnival Paradise, Carnival Pride, Carnival Radiance, Carnival Sunrise, Carnival Venezia, Carnival Vista, and Mardi Gras, all of which have a 300 pound weight limit.

For each ship, diagrams of accessible routes, accessible staterooms*, and accessible public restrooms are available below. Use our accessible PDF deck plans to locate accessible rooms, while the interactive deck plans allow you to easily get more details about a particular room, including dimensions, when you search by room number.

* Carnival Celebration, Carnival Jubilee, Mardi Gras – Not all staterooms can accommodate scooters. If you are traveling with a scooter on one of these ships, please review your ship’s PDF accessible deck plan and confirm the stateroom you have selected accommodates your needs.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext.70025, or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at [email protected] . All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.

ACCESSIBLE STATEROOMS

Our ships have specially designed staterooms for guests using wheelchairs, or those who have mobility limitations and could benefit from the features of an accessible stateroom. We request our guests to acknowledge the need for the accessible stateroom by completing this Mobility Questionnaire , or one will be sent to you once the reservation has been secured and you have notified Carnival that you, or the person you are securing the stateroom for, requires the accessibility features of the stateroom.

If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability.

We have four classifications of staterooms:

Fully Accessible Cabins (FAC) : These staterooms are designed for use by guests with highly limited mobility or no mobility, who require the regular use of a wheelchair, scooter or other similar assistive devices. FAC contain accessible elements including turning space, accessible routes throughout the stateroom and an accessible bathroom. Additionally, the bathrooms contain grab bars and shower seats † .

Fully Accessible Cabins – Single Side Approach (FAC-SSA) : These staterooms are designed for use by guests with highly limited or no mobility, who require the regular use of a wheelchair, scooter or other similar assistive devices. FAC–SSA are a type of FAC that provide an accessible route and clear floor space on only one side of the bed, in staterooms configured to provide only one bed. In a stateroom configured to provide two beds, the clear floor space will be between the beds, with one side of each bed getting an accessible route. Additionally, these staterooms have an accessible bathroom that contains grab bars and shower seats † .

Ambulatory Accessible Cabins (AAC) †† : These staterooms are designed for use by guests with mobility limitations, who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. For example, AAC are ideal for guests who only use an assistive device (like a cane or a walker) for traversing longer distances, and who may benefit from certain accessible features like grab bars, to assist with balance. Please keep in mind this type of stateroom has a step going into the bathroom and balcony (if applicable).

Standard Cabins †† : These staterooms have an entry doorway measuring approximately 22" (55.9 cm), an 8" (20.3 cm) lip into the cabin bathroom, a 4" (10.2 cm) lip into the shower stall and a 7" (17.8 cm) lip to the balcony (if applicable). If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability.

As with all Carnival reservations, staterooms within each category are assigned on a first-come, first-served basis. Therefore, it is advisable to reserve the appropriate stateroom in advance. If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability.

† For cabins on Carnival Liberty and Carnival Glory that do not have a shower seat, a shower stool is available on request.

†† Carnival Celebration ® , Carnival Jubilee ™ , Mardi Gras ® – Not all staterooms can accommodate scooters. If you are traveling with a scooter on one of these ships, please review your ship’s PDF accessible deck plan and confirm the stateroom you have selected accommodates your needs.

PERSONAL MOBILITY DEVICES (WHEELCHAIRS/SCOOTERS/SEGWAYS)

We strongly encourage guests to inform us if they are traveling with wheelchairs/scooters at the time of booking, or as soon as the need is known, to ensure they have a stateroom that best accommodates their needs.

Due to safety considerations, mobility devices cannot be stored in corridors or public areas. In order to purchase a standard stateroom † , mobility devices must be able to fit through its 22" (55.9 cm) wide entry doorway, and must fold and collapse so when stored, allows for safe exit from the stateroom. Guests who bring scooters that are larger than 21" (53.34 cm) wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32”, 81.3 cm), or rent a smaller scooter appropriately suited for their stateroom. Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom. Scooters that do not fit in the stateroom will not be allowed on board. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided.

If bringing a scooter, please bring one that can collapse or fold so that it may be stored in the closet or underneath the vanity area. Once on board, guests may contact their room steward for assistance.

Only mobility devices operated with gel, dry cell, absorbed glass mat, or lithium-ion batteries will be allowed on board. Batteries must be charged in the guest's stateroom and for this reason, we recommend guests travel with a scooter that has removable batteries.

Guests must drive at a safe speed to ensure their own safety and the safety of others on board. Raised door thresholds are present throughout the ship, which need to be traversed with care. Careful attention must be paid when backing in and out of elevators as they are often in close proximity to the staircase and may be narrow and difficult to navigate.

Mobility devices cannot be left unattended in any venue area unless the guest is temporarily away attending an event and, the device is parked in an area that allows all guests safe exit from the venue. When in public areas, guests must maintain their device clear of any exits or fire doors and ensure it does not obstruct any fire or safety equipment.

Guests bringing a Segway must store it in their stateroom for use at ports of call only.

RENTAL SERVICES

AIRPORT TRANSFERS

North America Departures: For transportation from the airport to the cruise port, a hydraulic lift transfer is available for guests with mobility limitations. This service must be requested in advance. Hydraulic lifts have a maximum weight limit of 500 pounds (226 kg), including wheelchair/scooter and guest. Standard airport transfer charges apply; there is no additional cost for the lift. If you require this service, please let us know no later than 14 days prior to sailing. After booking your cruise, you can reserve your hydraulic lift transfer online, by accessing the Manage My Cruise page or by calling the Guest Services Contact Center at 1-800-438-6744 ext. 70025 or 1800-072-670 ext. 70025 if calling from Australia.

• Barcelona: +34 606-289-559
• Lisbon (Portugal): +351 917 630 855
• London (Dover): +44 798-988-1258
• Rome (Civitavecchia): +39 064-202-0498

WHEELCHAIR ASSISTANCE

Each terminal has a limited supply of wheelchairs used to transport guests on and off the ship, so we are unable to loan you our wheelchairs for the duration of the cruise. If you need wheelchair assistance for boarding the ship, please contact one of our representatives once you arrive at the cruise terminal. Assistance will be provided on a first-come, first-served basis. For assistance with debarkation, instructions on where to meet will be provided the last evening of your cruise.

Please note, all wheelchairs have a maximum guest weight limit of 325 pounds. For safety reasons, we are unable to provide wheelchair assistance to those who exceed the maximum weight limit and we reserve the right to deny assistance if the weight presents operational or safety concerns.

GOING ASHORE

Carnival is committed to accommodating its guests with disabilities so they can fully, yet safely, enjoy the ports of call. Guests wishing to disembark the vessel on their mobility device must be able to safely navigate the angle of the gangway while the ship is docked in port.

At certain ports of call, water shuttles are required to transport guests between the ship and shore. Whether guests with mobility limitations can board a water shuttle is subject to numerous factors, including weather and tidal conditions, which may affect the transfer from one moving vessel to another. Also, facilities in ports vary and, therefore, certain water shuttles may not be accessible to individuals using wheelchairs, scooters and other mobility devices. While the sea and wind conditions may be acceptable to safely board the water shuttle, fluctuations in the weather may make re-boarding to return to the ship dangerous. The final determination of whether any guest may board a water shuttle is made by the captain. Safety restrictions prohibit crew from carrying individuals on or off water shuttles.

In the event you are unable to go ashore, our shipboard team will have activities and entertainment for you to enjoy.

Ports Requiring Water Shuttles

* Limited availability of accessible water shuttles

** No accessible water shuttles available

*** Water shuttles sometimes required; varies by sailing. Based on local availability, accessible water shuttles may not be available.

If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744 ext.70025 or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at [email protected] . All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.

Carnival makes available to all guests who require them a visual-tactile, cabin alert system that notifies room occupants of a door knock, a telephone call, the alarm clock, or a smoke-detection event. A TTY (teletypewriter) is also available to communicate with Guest Services, 24 hours a day.

A safety briefing video with open captions is televised in all staterooms throughout the cruise. Carnival-created TV content has closed captions. Additionally, when available through our service provider, closed captions are offered for certain in-stateroom TV programs and movies. Should you require closed captioning for our outdoor movies, please contact our Guest Services team once on board. Other important information can be found in the Fun Times (our daily newsletter).

Assistive listening headsets are available to amplify the sounds of live, onboard performances in our main show room. You may request them at Guest Services once on board.

Deaf or hard of hearing guests who use sign language as their primary means of communication may request a sign language interpreter. Sign language interpreters can be requested, on a shared basis, for cruises departing from and returning to a U.S port for the purpose of interpreting our main production shows, port and shopping presentations, and other major organized activities.

Please inform the Guest Access Department at the time of booking, or at your earliest possible convenience, if you need a sign language interpreter. A form will be sent to you, which must be completed and returned to us for the request to be processed. We will always make reasonable efforts to obtain a sign language interpreter at the time of the request. Since interpreters are subject to availability, a 60-day notice is strongly encouraged whenever possible. We are unable to take requests for a specific interpreter.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext.70025 or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at [email protected] . All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.

Braille signage, indicating stateroom numbers and public room names, is available on board our ships. The only Braille format document available, absent advance request, is our in-cabin 'Good to Know' Information Sheet.

Large print format is available for our daily newsletter (the Carnival Fun Times), dining room menus, and shore excursion information. We ask that you request large-print items prior to sailing, so we can have them ready for you upon arrival. Please send your request to [email protected] or you may call our Guest Access team at 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia. We also provide an audible format of our Carnival Fun Times. Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board; however, there may be a delay if not requested prior to sailing.

Dining rooms menus can be provided in an electronic PDF file, readable via screen-reading software. Our dining team will also be happy to review the menu with you in detail. You can also access information directly on your phone via the Carnival HubApp.

Specific computers in the internet café are equipped with screen-reader software.

If you need assistance with the safety briefing or require an orientation of the ship’s layout, please contact Guest Services once on board. While we provide attentive service, we do not provide sighted guide services throughout your cruise.

Service dogs are welcome on board. For specific details and requirements, please click on the Service Dogs tab.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at [email protected] . All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.

Carnival works with parents or guardians to include children within the designated age ranges in the available youth programs. Each child's needs are assessed, on a case-by-case basis, to determine how she or he can be accommodated and integrated in the program to have a fully and equally enjoyable experience. Youth Programs rules and regulations still apply to all children, in terms of age policy, illness, hours of operation and acceptable conduct (unruly behavior) while in the program.

In order to participate in Carnival Youth Program activities, the parent/guardian will need to register their child for the program. When registering the child, the staff will work with the parents to determine what special assistance will help aid the Youth Staff in how to best serve the child while participating in the activities. Parents/guardians may choose to have their child move down one age group as an accommodation. No child who is 18 years or older can participate in Youth Programs. Carnival does not provide one-on-one attention, but the parent or assigned helper may stay and participate in the activities with the child.

Staff members are not to change diapers of children who are older than 5 years old and/or exceeding the diaper weight requirement due to the diaper changing table procedure and safety of child. Due to safety concerns, staff, and crew, cannot lift or carry guests.

Medical care consent is required to participate in youth programs. In the event your child requires regular medication while attending a Youth Programs activity, a parent/guardian must return to administer that medication. The Youth Staff will not administer any medication and/or needles to child participating in a Youth Programs activity, with the exception of epi-pens. Only epi-pens, self-using inhalers, self-administered diabetic testing equipment, self-administered insulin and glucose tablets are permitted in Youth Programs.

Supervised lunch with Youth Staff is scheduled for children ages 2-11, during port days only. Supervised dinner with Youth Staff is scheduled nightly (except embarkation night) for children ages 2-11. Since the Youth Staff is not able to provide one-on-one assistance, children will need to be able to feed themselves. In the event a child needs to be fed, the adult responsible for the child may remain with him/her during dinner or bring the child to activities following the dinner service. Special diets cannot be accommodated for meals served in Youth Programs. Kid’s menus are subject to change based on availability.

Carnival is the first cruise line to be certified “sensory inclusive” by KultureCity ® , a leading nonprofit for individuals with sensory and invisible disabilities (such as Autism, ADHD, Down Syndrome, PTSD, etc.). If a child with a sensory or cognitive need is cruising, you can meet with Guest Services to discuss any special accommodations. Youth Staff have different resources on hand to help soothe, calm and entertain children participating in our Youth Programs, such as weighted vests, conversation cards, sensory games and other aids.

“WE DEDICATE THIS TO ABSOLUTELY EVERYONE.”

KULTURECITY AWARDED CARNIVAL

THE 2022 HUMAN HIGHLIGHT AWARD

FIND OUT MORE

Carnival is the first cruise line to be certified "sensory inclusive" by KultureCity , a leading nonprofit dedicated to accessibility and inclusion for individuals with sensory and invisible disabilities.

All of Carnival’s guest-facing crew have been trained to understand and help guests with sensory/cognitive needs. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of our Youth programs. Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise-canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.

These measures have been proven to be helpful to guests in a variety of venues including stadiums, arenas, amusement parks, and now Carnival ships!

Informational videos designed to create greater awareness among all guests, and featuring actor Christopher Gorham, a member of the KultureCity board of directors, are playing in our in-stateroom televisions.

If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing.

Youth staff has different resources on-hand to help soothe, calm and entertain children participating in our youth programs: such as weighted vests, conversation cards, sensory games, and other aids.

Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity. Working together, all guests can be the truest versions of themselves onboard a Carnival cruise ship.

MEDICAL CARE

In the event a guest requires medical attention while on board, our ships have medical facilities and staff to assist 24 hours a day, 7 days a week.  In case of a serious medical emergency, where more comprehensive facilities are required, guests are referred to shoreside medical facilities. Our Medical Center cannot supply or refill prescriptions.

We strongly encourage guests to carry a copy of their medical records (e.g., a list of medical conditions, allergies, names, and medication dosages as well as the name and contact information of their physician).

For guests who are traveling with injectable medication and need a Sharps disposal container, please contact the Medical Center or the onboard Housekeeping staff. Some ships have staterooms equipped with mini-bars designed to maintain the temperature of beverages. Mini-bars are not to be used to store medications that have specific temperature requirements. Portable medi-coolers are available in limited quantities, and on a first-come, first-served basis with a refundable rental deposit required. If a cooler is not available, our Medical Center can assist guests with refrigeration needs (accessible during operating hours of the Medical Center only) or you may bring your own personal-size cooler for this purpose. Ships equipped with mini-bars are:

There are significant risks associated with undergoing dialysis during a cruise. Guests should be aware that our ships do not have kidney specialists or dialysis equipment and supplies available on board and our medical staff are not trained to perform dialysis.

We highly recommend that guests have been stable on their home dialysis treatments for a period of at least 12 months prior to sailing.

Considerations prior to cruising

Guests requiring peritoneal or hemodialysis, travel on our ships at their own risk. Guests traveling while on dialysis should consult with their nephrologist and provide them a copy of our risk acknowledgement letter prior to making any travel arrangements.

The ship does not carry a nephrologist onboard and timely availability of this specialty may be severely limited during the port visits. Any necessary medical care required by a specialist nephrologist will not be available while the ship is at sea.

Ships do not have back-up battery support for dialysis related equipment. In the event of a power outage on board, dialysis equipment requiring electricity may not be functional.

The risks to the guest who misses a scheduled dialysis treatment are very serious. The guest assumes additional risks when a ship is unable to make a scheduled port of call for operational reasons.

Among the many recognized risks dialysis patients may experience include pericarditis, cardiac tamponade, congestive heart failure, anemia, hemorrhage and death. Risks associated with peritoneal dialysis include infection, obstruction of the catheter, hemoperitoneum and metabolic complications. Recognized risks associated with hemodialysis include low blood pressure, bleeding, infection, clotting of the vascular access, and seizures.

Guests should be aware that charges apply for treatment in the ship’s medical center, which must be paid before disembarkation. An itemized bill will be provided which can be submitted to the guest’s travel or health insurance. Typically, standard trip travel interruption insurance does not cover medical costs.

We strongly suggest that guests contact their own health insurance to determine their benefits for medical providers outside of the United States, as well as available air-ambulance and repatriation benefits. Travelers are advised to purchase travel health insurance with defined out-of-country treatment and repatriation benefits, even if this coverage might be redundant.

Arrangements

Guests are expected to make all arrangements regarding dialysis, whether self-administered on board or at a shore side facility, and therefore take full responsibility for their arrangements, equipment and supplies.

For security reasons, the Guest Access Department must be advised of the type of supplies the guest is taking to the ship, the quantities of each, and the name of the medical/vendor supply company the guest will be using to transport supplies, no later than two weeks prior to sailing, in order for the ship’s security access systems to be updated. If a guest will be bringing their own supplies, it is important that they be hand-carried. Guests should not pack these supplies with their checked-in luggage.

The electrical outlets on all the ships are compatible with U.S. household standards: 110 volts/60 cycles, while our Australia-based ships offer one 230 volt/50 cycle powerpoint per cabin. If there are specific requirements for machinery (such as water intake), these must be communicated to the Guest Access Department as soon as possible. Medical waste receptacles can be provided for disposal of bio-hazardous waste.

Prior to the ship sailing, the guest must verify that all supplies and equipment are on board the ship and any equipment is fully functional in the stateroom. Failure to do so will prevent the guest from sailing. In the case of certain medical complications that cannot be treated onboard, you may be required to be disembarked to a medical facility ashore. The patient will be responsible for all medical expenses both on board and ashore.

If, after considering this information, a guest plans to sail with us while undergoing dialysis, they must send a fit to sail clearance letter from their nephrologist and a signed risk acknowledgement letter by e-mail to [email protected] . Failure to submit this form, along with the fit to sail letter from their nephrologist, 5 weeks prior to sailing will result in full cancellation with penalties.

The Medical Center is equipped with oxygen for emergency use ONLY. If you require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. Please contact Guest Services once on board for proper storage of your oxygen. Guests are responsible for the pickup and delivery of their own oxygen. Please have your medical supply company contact us, otherwise port clearance may not be granted.

If you choose to bring your own personal supply of oxygen, you must hand carry it with you. Packing oxygen cylinders and/or tanks in your checked luggage is strictly prohibited, as is putting them through security x-ray machines. Please hand-carry your oxygen machines (BiPAP, CPAP, Concentrator, Nebulizer, etc.) and not place them in your checked luggage.

* Guests who use oxygen or depend on hemodialysis are welcome to cruise if sailing on itineraries of 15 nights or less.

Carnival can provide our guests with meals suited to the following special dietary needs: vegetarian, low-cholesterol, low-fat, low-carbohydrate, low-sugar, and gluten-free. Our chefs will make every effort to fulfill your requests, and will gladly prepare freshly-made options that meet your dietary needs. Once on board, we ask you speak with the headwaiter or dining room host in advance, so they can assist in planning your daily meals in the dining room. This will allow us the necessary time to prepare foods, as requested, in a timely manner.

Gluten-free pizza dough, pasta, bread for deli sandwiches, and hamburgers buns, as well as cake are available upon request. Plus, our frozen desserts and yogurt are gluten-free. All items are freshly prepared and may take a little longer than regular menu items. Gluten-free alcoholic beverages are available for your enjoyment on our U.S.-based ships.

Guests who require a different dining time than they chose when booking can change once on board the ship. Guests will be accommodated on a first-come, first-served basis.

Food Allergies

Our ships* are equipped with Menu Mate™ food ingredient program fleetwide to accommodate guests with food allergies. Easily operated on touch-screen tablets at food venues, the Menu Mate food ingredient program is powered by award-winning CertiStar software to mitigate the risks of allergic reactions. The new program is the first of its kind among major cruise lines. Our staff will ask guests about food allergies and enter any restrictions into the program. The software will then sort through all available options and display which items are allergen-free, which options can be modified to exclude the specified allergen and which selections should be avoided. If preferred, guests can also use the Menu Mate designated tablet themselves to enter in their own allergy/dietary information and then order from the options curated to meet their needs. Guests will also be able to find a Menu Mate tablet on display near the Lido buffet stations as well.

* Currently not available on Carnival Splendor ®

Other Dietary Needs

Although we do not have dietitians on board, we can offer assistance with simple requests such as the method of preparation of menu items. Diet requirements need to be arranged with the head waiter on the first night of the cruise. If dining in the Lido Restaurant, the guest should discuss requirements with senior dining staff.

If you need general information about accessibility before you cruise, or have an ADA complaint, please call our Guest Access team at 1-800-438-6744 ext. 70025 , or 1800 072 670 ext. 70025 if calling from Australia. You can also email us at [email protected] . All post-cruise ADA concerns will be responded to within 30 days. Carnival's designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations.

The only dogs Carnival permits aboard our ships are working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Working service dogs are not pets.

Pets, or service dogs in training, are not allowed aboard. Emotional support dogs, which are not recognized by the US Department of Justice, are also not permitted on Carnival ships.

If you are traveling with a working service dog that meets the requirements described above, please review the following policies and procedures:

• Carnival is not responsible for limitations imposed on working service dogs by entities or shore excursion providers in foreign ports of call.
• Note that many of the ports you may visit will only accept annual rabies vaccinations and do not recognize three-year rabies vaccination.
• Mexican ports require service dogs to have received an ecto-parasite and endo-parasite treatment no more than 15 days prior to arrival to port and this information should be included in the dog’s health certificate. If you have any questions, please consult with your veterinarian.
• If your itinerary includes a visit to Grand Turk, Turks and Caicos Islands requires service dogs to travel with the necessary documentation (including an import license) regardless of whether or not the service dog will disembark in Grand Turk. Grand Turk also has breed restrictions as per their Dogs Control Ordinance 2014. No import license shall be issued for the restricted breeds. Any restricted breed service dog, or any service dog without all the proper documentation, will not be able to board the ship at embarkation.
• You must hand-carry (not packed in your baggage) all required documents, along with your working service dog’s current vaccination records. You will be asked to submit these records once aboard.

So that we may provide you with the additional information you will need in order to sail with your working service dog, please email our Guest Access Department at [email protected] , or call 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia.

Facilities, services and accessibility across ports of call vary significantly and accessibility may not be available for shore excursions or in certain ports of call due to limited infrastructure and other factors. We want our guests with mobility limitations to be able to enjoy their time ashore, and where possible, we will do our best to secure accessible tours, but options may be limited or non-existent altogether. Facilities, services and transportation equipment outside the United States may not be required to be ADA compliant. Carnival is not responsible for accessibility in foreign ports of call or for restrictions imposed by shore excursion providers that are not owned by Carnival. Additionally, numerous factors including weather, tidal conditions, and other safety concerns can impact the ability for an accessible tour to be safely operated. In the event an accessible tour is deemed unsafe to operate in full or for an individual guest, a full refund for the tour will be extended.  

Detailed information is provided in the shore excursions section of carnival.com and carnival.com .au indicating the approximate amount of physical activity anticipated for the excursion, as well as which tours are wheelchair accessible. Carnival has a wide variety of onboard activities during every port stop, should guests decide not to disembark.

ACTIVITY LEVEL FOR SHORE EXCURSIONS

Guests can select the shore excursions best suited to their abilities, and we have added descriptions that provide a general idea of the level of activity to expect on each tour:

• Easy – May include relaxing or walking short distances over relatively level terrain. Comfortable shoes may be recommended.
• Moderate – May involve varying amounts of activity (long walks, rough terrain, basic water play). May not be recommended for guests with physical limitations. Comfortable, sturdy shoes are recommended.
• Difficult – Involves physical exertion for an extended period of time; can involve swimming and/or rough, uneven or steep terrain.
• Extreme – Involves intense physical exertion for an extended period of time.

We strongly recommend accessible shore excursions be pre-arranged prior to your cruise. However, if you need assistance once on board, please visit our Shore Excursions Desk and specify your accommodations needed. Accessible tours are available in certain destinations only, and our shore excursion staff can provide you with suggestions. Motor coaches and other forms of transportation may require you to climb 2 to 3 steps. Most, but not all motor coaches, can accommodate collapsible wheelchairs. Where available, we require a minimum of 24-hour notice for accessible transportation to be arranged. Vehicles, ramps and lifts may vary depending upon the port and availability. For safety reasons, staff is not able to lift guests into or out of vehicles. Specific dietary requirements cannot be guaranteed on shore excursions.

Shore excursion providers operating within the U.S. and its territories are responsible for providing effective communication. Tours operating in foreign ports may not provide auxiliary aids and services, depending on local law and availability. In non-U.S. ports where guided narrated tours are available but the operator does not provide an interpreter, and the interpreter provided by Carnival Cruise Line elects to participate in the excursion, we will make every attempt to secure a complimentary tour ticket for the interpreter. However, if we are unable to do so, you may purchase the tour for the interpreter or forgo interpreter’s services. Please notify us in advance so we can coordinate the necessary accommodation.

Carnival is not responsible for limitations imposed on working service dogs by independent entities or shore excursion providers in foreign ports of call.

If you have additional questions specifically regarding an accessible tour that is offered, you may email our shore excursion team at [email protected] .

Hello everyone! You're welcome here.

We are proud to welcome guests with disabilities aboard our ships and have worked hard to make sure carnival.com works well for visitors of all levels of ability. This means that however you access the Internet (whether using assistive technologies like screen readers, screen magnifiers or keyboard navigation, etc.), you can expect our website to give you the best experience possible, following best practices and stringent WCAG 2.0 AA standards as required by the Americans with Disabilities Act.

Contact us if you have any questions or concerns.

If you have any issues accessing carnival.com using assistive technologies, we'd like to hear about it! You can contact us via email at [email protected] . When writing to us about your issue, please include pertinent information that will help us replicate the issue, including the device, web browser, and accessibility software you're using, plus the specific address (URL) of page(s) on carnival.com that aren't working as expected for you.

Do you have accessible routes on your ships?

Accessible routes are available throughout most areas of the ship and signs are posted to assist you in locating these pathways. Accessible tables are available in the dining venues of each ship. In addition to the main dining rooms, each ship offers a variety of accessible dining options within Lido Deck casual dining areas and other restaurant venues. 24-hour room service is also available for all of our guests.

For each ship, diagrams of accessible routes, accessible staterooms, and accessible public restrooms are available.

Please see our Accessibility Aboard section for more details and deck plans.

Do you have accessible staterooms on your ships?

We have three classifications of accessible staterooms. In order to determine which type of accessible stateroom meets your needs, please review the features of each type listed below.

Fully Accessible Cabins (FAC): These staterooms are designed for use by guests with highly limited mobility, who require the regular use of a wheelchair, scooter or other similar assistive device. Fully Accessible Cabins contain accessible elements including turning space, accessible routes throughout the stateroom and an accessible bathroom. Additionally, the bathrooms contain grab bars and shower seats.

Fully Accessible Cabins – Single Side Approach (FAC-SSA): These staterooms are designed for use by guests with highly limited or no mobility, who require the regular use of a wheelchair, scooter or other similar assistive device. Fully Accessible Cabins – Single Side Approach are a type of FAC that provide an accessible route and clear floor space on only one side of the bed, in staterooms configured to provide only one bed. In a stateroom configured to provide two beds, the clear floor space will be between the beds, with one side of each bed getting an accessible route. Additionally, these staterooms have an accessible bathroom that contains grab bars and shower seats.

Ambulatory Accessible Cabins (AAC): These staterooms are designed for use by guests with mobility limitations, who do not require the regular use of a wheelchair, scooter, or other similar assistive device. For example, Ambulatory Accessible Cabins are ideal for guests who only use an assistive device (like a cane or a walker) for traversing longer distances, and who may benefit from certain accessible features, like grab bars, to assist with balance. This type of stateroom has a step in the bathroom and balcony (if applicable).

If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744, ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia. You may also email us at [email protected] .

How do I know if I'm reserving the correct type of accessible cabin (FAC, FAC-SSA, or AAC)?

Selecting the best type of accessible cabin is based on the guest's level of mobility.

Guests with highly limited or no mobility, who require the regular use of a wheelchair, scooter or other similar assistive device would benefit from the features of either a Fully Accessible Cabin (FAC) or a Fully Accessible Cabin – Single Side Approach (FAC-SSA) .

Guests with mobility limitations who do not require the regular use of a wheelchair, scooter, or other similar assistive device would benefit from the features of an Ambulatory Accessible Cabin , which include grab bars. This type of stateroom has a step into the bathroom and balcony (if applicable).

If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia. You may also email us at [email protected] .

How can I be sure to receive an accessible stateroom?

As with all Carnival reservations, staterooms are based on availability within each category and are assigned on a first come, first serve basis. Therefore, it is advisable to reserve an accessible stateroom in advance. Please review all the information that is sent to you to ensure the stateroom you selected meets your needs.

What assistance do you provide guests with mobility limitations getting on and off the ship?

Wheelchair assistance is available at home ports for getting on and off the ship.

Do you rent wheelchairs or scooters for use on board?

Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a US port.

Wheelchairs on board are for emergency use only and are limited in size and quantity.

Do you provide accessible transfers from the airport to the cruise port?

For guests with mobility limitations who wish to purchase our transfer services to and from the airport, a hydraulic lift transfer service is available and needs to be requested no later than 14 days prior to sailing.

Hydraulic lifts have a maximum weight limit of 500 pounds (226 kg), including wheelchair/scooter and guest. Standard airport transfer charges apply; there is no additional cost for the lift.

After booking your cruise, you can reserve your hydraulic lift transfer online, by accessing the Manage My Cruise page or by calling the Guest Services Contact Center at 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia.

What are the requirements for bringing a personal mobility device on board?

Due to safety considerations, devices cannot be stored in corridors or public areas. In order to purchase a standard stateroom, devices must be able to fit in its 22" (55.9 cm) wide entry doorway, and when stored, must allow for safe exit from the stateroom.

Guests, who bring scooters that are larger than 21"  (53.3 cm) wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32" or 82.3 cm), or rent a smaller scooter appropriately suited for their stateroom.

Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom. Scooters that do not fit in the stateroom will not be allowed on board. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided.

Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. If bringing a scooter, please bring one that can collapse or fold so that it may be stored in the closet or underneath the vanity area. Once on board, guests may contact their room steward for assistance.

Guests wishing to disembark the vessel on their device must also be able to safely navigate the angle of the gangway while the ship is docked in port. Additionally, if the ship is calling on a water shuttle port, the captain will make a determination as to whether guests may disembark with their device, given prevailing maritime conditions and water shuttle limitations.

Mobility devices cannot be left unattended in any venue area unless the guest is temporarily away attending an event, and the device is parked in an area that allows all guests safe exit from the venue. When in public areas, guests must maintain their device clear of any exits or fire doors and ensure it does not obstruct any fire or safety equipment.

Where can I store my personal mobility device?

Due to safety considerations, devices can only be stored inside their stateroom. Devices cannot be stored in corridors or public areas.

In order to purchase a standard stateroom, devices must be able to fit in its 22" (5.3 cm) wide entry doorway, and when stored, must allow for safe exit from the stateroom. Guests who bring scooters that are larger than 21" wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32" or 81.3 cm) or rent a smaller scooter appropriately suited for their stateroom.

Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. If bringing a scooter, please bring one that can collapse or fold so that it may be stored in the closet or underneath the vanity area.

What if my personal mobility device does not fit through my stateroom door?

What are the requirements for guests traveling alone with disabilities.

We do not require that a guest with a disability travel with another person as a condition for traveling on our ships. However, we do not provide one-on-one personal care assistance, and all guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and getting around the ship). Once on board, our crew will not provide any assistance with such personal tasks.

Do you provide wheelchair push assistance onboard?

Personal wheelchair push assistance service is not provided while on board or in ports of call.

Are personal mobility devices allowed to go ashore in ports of call?

Guests wishing to disembark the vessel on their device must be able to safely navigate the angle of the gangway while the ship is docked in port. Additionally, if the ship is calling on a water shuttle port, the captain will make a determination as to whether guests may disembark with their device, given prevailing maritime conditions and water shuttle limitations.

Are the ports of call accessible for those with mobility limitations?

Facilities across ports of call vary significantly and accessibility may not be available in certain ports of call due to limited infrastructure and other factors. Facilities, services and transportation equipment in non-U.S. ports may not be required to be ADA compliant. In the event you are unable to disembark, Carnival has a wide variety of onboard activities during every port stop should guests decide not to disembark.

Are accessible shore excursions available?

We want our guests with mobility limitations to be able to enjoy their time ashore, and where possible, we will do our best to secure accessible tours, but options may be limited or non-existent altogether.

Detailed information is provided in the shore excursions section of carnival.com, indicating the approximate amount of physical activity anticipated for the excursion, as well as which tours are wheelchair accessible.

Are service dogs allowed on board?

Carnival is happy to welcome working service dogs on board. Service dogs are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Service dogs are not pets.

Please see our Service Animal section for more details about our service animal policies.

What are the requirements for traveling with a working service dog?

What type of relief area will my service dog have on board.

A relief area in a non-guest traffic area of the ship using Second Nature Dog Litter will be set up on board by our team.

Should you prefer another material, we ask that you bring it along and provide the Guest Access Department with this information, pre-cruise.

What happens if my service dog is not allowed to disembark at a port of call?

Are emotional support dogs allowed on board.

Emotional support dogs, which are not recognized by the US Department of Justice, are not permitted on Carnival ships. Pets, or service dogs in training, are also not allowed aboard. We do, however, welcome working service dogs, which are legally defined and individually trained to meet disability-related needs by performing tasks like guiding a blind person, alerting a deaf person, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks.

Do you provide Braille formatted material on board?

Do you provide large print formatted material on board.

Large print format is available for our daily newsletter (the Carnival Fun Times), dining room menus, and shore excursion information.

We ask that you request large print items prior to sailing so we can have them ready for you upon arrival. Please send your request to [email protected] or you may call our Guest Access team at 1-800-438-6744, ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia.

Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board; however, there may be a delay if not requested prior to sailing.

Dining rooms menus can be provided in an electronic PDF file readable via screen reading software. Our dining team will also be happy to review the menu with you in detail.

You can also access information directly on your phone via the Carnival HubApp.

Do you provide alert systems for guests who are deaf or hard of hearing?

Carnival makes available to all guests who require them a visual-tactile, cabin alert system that notifies room occupants of a door knock, a telephone call, the alarm clock, or a smoke-detection event. A TTY (teletypewriter) is also available to communicate with Guest Services, 24 hours a day. Please notify us in advance should you need an alert system for your stateroom.

Do you have closed captions?

A safety briefing video with open captions is televised in all staterooms throughout the cruise.

Carnival-created TV content has closed captions. Additionally, when available through our service provider, closed captions are offered for certain in- stateroom TV programs and movies. Should you require closed captioning for our outdoor movies, please contact our Guest Services team once on board.

Do you offer assisted audio devices in the Main Lounge?

Do you offer sign language interpreter services.

Guests who are deaf or hard of hearing, who use sign language as their primary means of communication may request a sign language interpreter. Sign language interpreters can be requested, on a shared basis, for cruises departing from and returning to a U.S port for the purpose of interpreting our main production shows, port and shopping presentations, and other major organized activities.

Do you accommodate food allergies?

We ask that you please inform the Maître d' directly as well as your dining team of any food allergies and special preparation you may require to accommodate your allergy. Please discuss this the first evening of your cruise.

Although there are a number of options at our various restaurants, special dietary and food requests can be accommodated in our main dining rooms only.

Can I bring my own pre-packaged food or drinks in order to accommodate a food allergy or specific dietary need?

Due to concerns for food safety and contamination prevention, any food items brought on board must be pre-packaged and unopened. Homemade items or pre-cooked foods are not allowed. We are unable to provide food preparation, refrigeration or storage for personal food or beverage items.

Due to medical needs, guests may bring pre-packaged, frozen meals and certain beverages (Ensure, etc.). However, we need to know in advance to coordinate boarding of the pre-approved items. If pre-approval is not provided, prohibited items will be confiscated on embarkation day.

Please contact our Guest Access department so we can discuss your plans in advance. The Guest Access team can be reached by phone at 1-800-438-6744, ext. 70025, 1800 072 670 ext. 70025 if calling from Australia or via email at [email protected] .

Can I bring a blender to make my own food to accommodate a food allergy or specific dietary need?

Please contact our Guest Access team in advance of your cruise to discuss an accommodation. We do not allow professional industrial grade blenders due to the high voltage. However, we can permit (with approval) items such as a NutriBullet and Magic Bullet. If pre-approval is not provided, prohibited items will be confiscated on embarkation day.

Do you offer gluten-free food and drink options?

Can children with disabilities participate in youth program activities.

Carnival works with parents or guardians to include all children within the designated age ranges in the available youth programs.

Each child's needs are assessed, on a case-by-case basis, to determine how she or he can be accommodated and integrated in the program to have a fully and equally enjoyable experience.

In order to participate in Carnival youth program activities, the parent or guardian will need to register their child for the program. When registering the child, the staff will work with the parents to determine what special assistance will help aid the youth staff in how to best serve the child while participating in the activities. Parents may choose to have their child move down one age group as an accommodation to a disability. No child who is 18 years can participate in youth programs.

Youth programs rules and regulations still apply to all children, in terms of age policy, illness, hours of operation and acceptable conduct (unruly behavior) while in the program.

Does Carnival provide one-on-one attention for children with disabilities?

Carnival does not provide one-on-one attention, but the parent or assigned helper may stay and participate in the activities with the child. Due to safety concerns, staff and crew cannot lift or carry guests. Parents of children who are unable to feed themselves should remain with the child during meal times. Special diets cannot be accommodated for meals served in Carnival youth programs. Kids' menus are subject to change based on availability.

What do you offer for individuals with sensory and invisible disabilities?

All of Carnival's guest-facing crew have been trained to understand and help guests with sensory/cognitive needs. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of our Youth programs. Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise- canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.

Do you offer oxygen for purchase?

If you require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. The Medical Center is equipped with oxygen for emergency use ONLY.

Please contact Guest Services once on board for proper storage of your oxygen. Guests are responsible for the pickup and delivery of their own oxygen. Please have your medical supply company contact us, otherwise port clearance may not be granted.

If you choose to bring your own personal supply of oxygen, you must hand- carry it with you. Packing oxygen cylinders and/or tanks in your checked luggage is strictly prohibited, as is putting them through security x-ray machines. Please hand-carry your oxygen machines (BiPAP, CPAP, Concentrator, Nebulizer, etc.) and not place them in your checked luggage.

Do you offer CPAP machine for rental?

You must bring your own equipment on board for personal use. Please hand- carry these items and do not place them in your checked luggage.

Do you offer distilled water?

Carnival carries distilled water which can be purchased either pre-cruise if you are sailing from a US port, or once on board. For pre-purchase, please contact our Fun Shops department at 1-800-522-7648 ext. 70039, Monday-Sunday from 9:00am-9:00pm ET. For purchase on board, please contact Room Service. Should you wish to bring your own distilled water with you, it must be hand-carried along with your CPAP machine.

Do you offer extension cords?

It is recommended that you bring your own extension cord to accommodate your equipment comfortably.

There is one electrical outlet in each stateroom located in the area of the desk/vanity. The outlet is equipped with a 3-prong 110 volt (North America Grounded) and a 220 volt (Europe/German-Style). Our Australia-based sips offer one Australian powerpoint in each stateroom.

Do you offer sharps disposal containers?

For guests who are traveling with injectable medication and need a sharps disposal container, please contact the Medical Center or the onboard Housekeeping staff.

Do you offer storage for medication?

A small, personal-sized cooler no larger than 12" x 12" x 12" (30.5 cm x 30.5 cm x 30.5 cm) for the purpose of housing medications is permitted as carry-on luggage.

Portable medi-coolers are available in limited quantities, and on a first come, first serve basis with a refundable rental deposit required. If a cooler is not available, our Medical Center can assist guests with refrigeration needs (accessible during operating hours of the Medical Center only).

Some ships have staterooms equipped with mini-bars designed to maintain the temperature of beverages only. Mini-bars are not to be used to store medications that have specific temperature requirements.

Who can I contact for accessibility related concerns or questions?

We strongly suggest you communicate any needs to our team before you cruise so that we can do our best to meet any accommodations. If you need general information about accessibility, please call our Guest Access team at 1-800-438-6744 ext.70025, 1800 072 670 ext. 70025 if calling from Australia, or email us at [email protected] .

Once on board, you can request to speak to the Guest Services Manager.

The best cruise lines for wheelchair users and passengers with limited mobility

If you're a traveler with limited mobility, there are certain considerations that are necessary when planning a trip. Because all major cruise lines are required to comply with the Americans with Disabilities Act, they are equipped with accessible accommodations, meaning that a cruise can be a great way to see the world without having to worry as much about logistics.

"In my experience, I've found that the newer the ship is, the more accessible it tends to be," Cory Lee, owner of wheelchair-accessible travel website Curb Free with Cory Lee and a TPG All-Inclusive panelist , told The Points Guy. "Any time a new cruise ship comes out, it seems like accessibility improves a bit.

"The major cruise lines here in the U.S. have pretty good accessibility usually. I'd also say that the larger the cruise ship is, the more accessible it is. Small ships and river cruises are not ideal for wheelchair users, and many are completely inaccessible. But if you stick to the big cruise lines, at least some level of accessibility is guaranteed."

From wider gangways, automatic doors and grab bars to lowered sinks and accessible theaters and restaurants, we're calling out the cruise lines that do their best to cater to wheelchair users and passengers with limited mobility.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Note: As a general rule of thumb, cruisers are required to store assistive devices -- such as wheelchairs, scooters, walkers and canes -- in their cabins. Most cruise lines require a minimum of 30 days' notice for disability-related requests; others require 45, 60 or even 90 days. If you book an accessible stateroom, most cruise lines will ask you to fill out a special needs form, attesting to the need for accessible accommodations.

For safety reasons, cruise line crew members are not permitted to assist with lifting passengers into or out of wheelchairs. They are also unable to provide help with bathing, dressing, toileting, feeding or other daily tasks.

Additionally, ports on certain itineraries require tendering when the ship cannot dock. Tender boat accessibility is often limited. Prospective passengers should keep all of this in mind when booking.

In addition to wheelchair-accessible seating in theaters and restaurants, Carnival Cruise Line's ships offer accessible elevators and public restrooms, as well as three different types of accessible cabins.

Stateroom types include ambulatory accessible cabins for cruisers with mobility limitations that require canes and walkers but not wheelchairs. For wheelchair and scooter users, there are fully accessible, stair-free, flat-threshold cabins, which offer wider (32-inch) doorways, turning space and bathrooms equipped with grab bars and shower seats. Some fully accessible rooms come with access to only one side of the bed, while others have access on both sides.

Related: The ultimate guide to Carnival Cruise Line ships and itineraries

Pool lifts are available on Carnival's newest vessels, including Carnival Horizon, Carnival Panorama, Carnival Radiance, Carnival Sunrise, Carnival Vista and Mardi Gras.

Wheelchairs and scooters can be rented and made available on board via Carnival's partnership with Scootaround, and the line also provides airport transfers with wheelchair lifts when arrangements are made in advance.

The line has a dedicated Guest Access Team to answer questions and assist with cruise planning related to accessibility. The team can be reached at 800-438-6744, ext. 70025, or by emailing [email protected] .

Celebrity Cruises offers airport transfers for travelers who need wheelchair lifts, provided arrangements are made in advance. Additional assistance can be provided at the pier upon request during embarkation and disembarkation.

Related: The ultimate guide to Celebrity Cruises ships and itineraries

In addition to accessible public restrooms, wheelchair seating in restaurants and the theater, automatic doors, wheelchair-friendly elevators, lowered machines and tables in the casino, lowered counters at guest services and pool lifts for at least one pool and one hot tub per vessel, Celebrity's ships provide a number of accessible cabins.

Those accommodations include wider (32-inch) doorways, a 5-foot turning radius, ramped bathroom thresholds, bathroom grab bars, lowered sinks and vanities, higher toilets, roll-in showers with fold-down benches, hand-held showerheads, lowered closet bars and accessible balconies (in select staterooms).

To reach Celebrity's Access Department, cruisers can call 954-628-9708 or email [email protected] .

Related: 5 tips for going on a cruise as a wheelchair user

Disney Cruise Line offers both pre- and post-cruise transfers with lifts if requested in advance.

All of the line's ships offer accessible staterooms in a variety of categories. They include entryways that are a minimum of 32 inches wide, emergency call buttons, open bed frames, ramped bathroom thresholds, bathroom and shower grab bars, roll-in showers with fold-down seats, hand-held showerheads and lower closet and towel bars. Raised toilet seats are also available on request.

Related: The ultimate guide to Disney Cruise Line ships and itineraries

Most public areas on Disney's ships, including theaters, restaurants and shops, are also accessible, and wheelchair-friendly public restrooms are also available. Pool lifts can be found on all ships in the fleet, but appointments must be made to use them.

Passengers needing wheelchairs, scooters or other assistive devices must bring their own or arrange for pickup and delivery through a third-party provider for use on board. Although Disney doesn't have a partnership with any particular company, it does reference Scootaround and Special Needs at Sea as providers who can make sure necessary equipment is delivered to your vessel.

For questions about or help with planning travel as a person with limited mobility, Disney Cruise Line Special Services can be reached at 407-566-3602 or by emailing [email protected] .

Holland America

Lee touts HAL as one of the most accommodating cruise brands he's tried. " Holland America is a great cruise line for wheelchair users," he said. "Since the clientele for Holland America skews older, their ships are designed with that in mind. I've cruised Alaska and even Antarctica with Holland America, and both cruises were phenomenal."

Cabin specifics vary by ship, but there are three types of accessible rooms for passengers with limited mobility. Ambulatory accessible staterooms are for passengers who require the use of canes or walkers but not wheelchairs. For wheelchair and scooter users, there are fully accessible cabins. These accommodations provide wider doorways and accessible bathing facilities with grab bars, seats and hand-held showerheads. Some have bed access from one side only, while others have access on both sides.

Related: The 4 classes of Holland America ships, explained

Within these types of cabins, there are three bathroom types available. Roll-in showers feature enough turning space for wheelchairs to enter and maneuver in the shower area. Transfer showers allow room for wheelchairs to be positioned next to the shower for transfers from wheelchair to shower seat. Accessible bathtubs, like transfer showers, allow space for wheelchairs to maneuver alongside the bathtub for transfer to a seat in the tub.

Further, most ships in Holland America's fleet (all except Volendam) have been outfitted with tender lifts that allow passengers in wheelchairs or scooters to roll directly onto and off of tenders while remaining seated.

Passengers requiring regular wheelchair or scooter use must bring their own assistive devices with them on board. If you're not bringing your own equipment, HAL recommends contacting Scootaround or Special Needs at Sea for rental options. Although the line cannot provide wheelchair assistance at airports or train stations, it can arrange for lift-equipped transfers to the embarkation port.

For help, questions or more information, cruisers can reach out to Holland America's Guest Accessibility Department at [email protected] .

Related: Why cruises are a great option for travelers with disabilities

Cruisers requiring special equipment such as wheelchairs, scooters, walkers and canes should arrange to bring those devices with them or contact a rental company that will deliver those devices to the ship pre-cruise and pick them up at the conclusion of the sailing. Airport transfers with lifts can be provided if requested in advance of the sailing date.

Public areas, such as restaurants and theaters, are designed to be accessible, and pool lifts are available on some (but not all) ships.

Related: The ultimate guide to MSC Cruises ships and itineraries

Each MSC Cruises ship is outfitted with accessible cabins for passengers with limited mobility, including wheelchair users. Accommodations vary from ship to ship but include additional space as well as other special amenities, such as grab bars and flat thresholds.

Questions about special requirements can be answered by calling 954-772-6262.

Norwegian Cruise Line offers wheelchair-accessible public spaces, such as theaters, restaurants and public restrooms. Each of the line's vessels is equipped with a pool lift, and airport transfers with lifts are available when requested in advance. On embarkation day, NCL also organizes a meeting with onboard staff dedicated to making sure your voyage is enjoyable and that your needs are met.

Accessible staterooms are available for booking on all ships in the line's fleet, and they include larger entryways, roll-in showers with benches, high-rise toilets and handrails in the toilet and shower areas.

Related: The 8 classes of Norwegian Cruise Line ships, explained

Passengers who wish to rent assistive devices for use on board, rather than bringing their own, can contact Scootaround, which is Norwegian's authorized vendor.

Travelers looking to cruise with NCL can contact the line's Access Desk for more information and answers to questions. The desk can be reached at 866-584-9756 or [email protected] .

Related: How to travel on a budget as a wheelchair user

In addition to ADA-compliant public spaces, including elevators, theaters and restaurants, Princess also offers airport transfers that can handle wheelchairs and scooters with advance notice. All ships also have pool lifts that can be used by appointment.

A selection of cabins for wheelchair and scooter users is available on each ship. Each provides ample turning space for assistive devices, wider doorways with flat thresholds, a roll-in shower with a fold-down seat and grab bars, and an accessible closet and vanity. Specific layouts and amenities vary by ship, but some also include emergency call buttons.

Related: Everything you want to know about cabins and suites on Princess Cruises ships

For rental of assistive devices in lieu of bringing your own, Princess recommends Scootaround and Special Needs at Sea as third-party providers.

Cruisers needing special mobility accommodations can contact Princess' Access Office at [email protected] .

Royal Caribbean

Royal Caribbean provides airport transfers with lifts to accommodate passengers using wheelchairs and scooters. Additionally, the line can provide assistance at boarding and disembarkation. All public rooms have entrances with gradual inclines, and all hallways provide enough space for a 180-degree turn. Further, most deck spaces employ automatic doors.

Blackjack tables in the casinos are lowered for accessibility, as are sections of the guest relations desks. At least one pool and one whirlpool on each ship provide lift access to passengers with limited mobility.

Related: Everything you want to know about cabins and suites on Royal Caribbean ships

The line's accessible staterooms vary by ship, but they feature doorways with a minimum width of 32 inches, no doorsills, ramped bathroom entryways, roll-in showers with benches and grab bars, lowered sinks and vanities, hand-held showerheads, lowered closet rods and extra cabin space to offer a 5-foot turning radius. Raised toilet seats are also available on request. Some rooms also have accessible balconies.

If you aren't bringing your own assistive devices, Royal Caribbean recommends renting one for the duration of your cruise via either Scootaround or Special Needs at Sea.

Royal Caribbean's Access Department can help with planning and answer questions you might have. It can be reached at 866-592-7225 or by sending an email to [email protected] .

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ACCESSIBLE CRUISING

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Assistance On & Off Ship

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Carefully read the documentation that each guest must present at the pier prior to boarding. Travel to some destinations require special visas and travel authorizations. The information below explains what is required when traveling to each destination and how to obtain this documentation.

Accessibility Mission Statement:

Norwegian Cruise Line is committed to providing inclusivity and access to world-class holiday experiences by continuously improving and applying the most updated accessibility standards to exceed our guests' expectations.

Important Information for Guests with Special Needs

The fun and excitement of Freestyle cruising should be enjoyed by everyone. That's why we are committed to providing all of our guests the freedom of choice to cruise your way.

Our team of Accessibility Coordinators have experience in furthering Norwegian Cruise Line's mission to provide a safe and accessible cruise experience for all guests with special requirements, to the best of our ability and feasible extent.

The Accessibility Coordinators will contact you prior to your cruise as soon as we receive your Accessibility & Medical Questionnaire so that we can try to viably meet your needs and expectations. Onboard, the Norwegian Cruise Line Access Officer will be the primary person managing all of your special needs.

To get more information or request accessibility assistance on your upcoming cruise, fill out the Guest Special Needs Request Form or contact us using the phone number at the bottom of this page.

Special Accessibility Coordinators Before and During Your Cruise

Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.

The Access Desk

Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire , these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.

A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.

Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.

To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.

Advance Notice Needed

Whatever your special requirements are, Norwegian Cruise Line will do whatever it reasonably can to accommodate you. But we do need adequate time to prepare for your arrival. Please make every effort to contact our Access Desk well in advance of your cruise – at least 90 days for interpreters and 45 days for all other requirements.

The more information that we have concerning any special requirement you may have, the more prepared we are to meet your needs during your cruise. What works well for others may not meet your requirements. You'll have a much more enjoyable cruise experience if you tell us what you need. We will work with you to try to meet all your reasonable needs for your cruise, but due to the nature of travel on a passenger cruise vessel, if advance notice is not given, Norwegian Cruise Line may not be able to provide you with what you need.

In limited situations (either on board or ashore), we may find it necessary to ask you to make alternative travel arrangements, such as if a disabled guest is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aid and services. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable travelling companion. It is essential that we be notified of any special medical, physical, or other requirement you may have as soon as possible, including whether you intend to bring a scooter with you.

Pre-arranging for special assistance helps travel proceed more smoothly. Assistance is arranged for at the time of booking upon identification of your specific service request.

Guests with Mobility Disabilities

For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If you will require regular use of a wheelchair, we strongly recommend that you bring your own wheelchair with you or make rental arrangements with Scootaround. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.

Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.

Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.

For additional details on the prearranged rental programme for wheelchairs, scooters and other medical equipment, please contact our authorised vendor. Please note that the other vendors will not have access to Norwegian ships:

Scootaround

Phone: (toll-free) 888-441-7575 or 204-982-0657

Fax: 204-478-1172

www.scootaround.com

Amenities and Services include:

• Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
• A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
• Wheelchair rental available for use on the vessels
• All Norwegian Cruise Line ships have pool lifts
• All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
• Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
• The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise

Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.

Assistance onto the ship at embarkation

Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.

Assistance off the ship at disembarkation

Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.

Ship Transfers and Shore Excursions Facilities

Ship Transfers & Tenders

Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.

Note: scooters and wheelchairs and/or guests that weigh 100lbs or more are not allowed to be transferred from the ship to tender and/or from tender to shore.

Please see Tender List here

Shore Excursions

Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 00800 0310 21 21 or visit our website .

Guests who Are Deaf or Have Low Hearing

At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.

• The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
• Individual and/or group emergency drills for all Deaf or Low Hearing guests upon request
• Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
• Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
• Closed-captioned televisions are available for your state room
• Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
• Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting should be made with the Access Desk at the time of booking through the Special requirements Information Form that can be obtained from the Access desk, but no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. Sign language interpreting services may be provided on cruises that depart from and/or return to the U.S. Please make every effort to contact our Access Desk well in advance of your cruise - at least 90 days for interpreters. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
• TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype

Guests who are Blind or Have Low Vision

At Norwegian Cruise Line, we will attempt to provide our Blind or Low Vision guests with an enjoyable cruise, which means providing personal, customised service to make your cruise fun, safe and happy.

Amenities and Services Available include:

• A vessel orientation tour is available upon request
• Braille / tactile signage
• Service animals allowed onboard and must be arranged through the Access Desk prior to the cruise

Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.

In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.

• Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
• Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
• A relief sand box will be provided

All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.

For more information on document requirements, visit:

• U.S Department of Agriculture
• Hawaii Department of Agriculture
• UK Department of Environment, Food and Rural Affairs

Dietary Requirements

Special Medical, Allergy and Diabetes

Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.

Kosher Dining

Norwegian Cruise Line offers Kosher dining options during your cruise with advanced notice. Simply contact our reservations experts at 1-800-237-7030 at least 30 days prior to your sail date and they will make note of your dining preference. If it is within 30 days of your sailing, please contact 1-800-327-7030 Ext. #11134. A notation will be made on your reservation and the onboard staff will be able to assist you in making your meal selections on embarkation day.

Reservations: 1-800-237-7030

PLEASE NOTE: Kosher Dining is not handled through the Access Desk. Click here for more information.

Medical Needs

Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Please contact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures.

The ship is not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Centre. For security and safety reasons, we have selected Scootaround as the only outside vendors that we will permit to deliver oxygen supplies to the ship. We believe they will meet your on board respiratory needs.

However, you are also welcome, to bring your own oxygen and/or oxygen equipment from your home. Please contact the Access & Compliance Department prior to sailing if you will require oxygen whilst on your cruise. Please note that liquid oxygen is not permitted on any Norwegian Cruise Line vessel.

For additional details on the prearranged rental programme for oxygen equipment and other medical equipment, please contact our exclusive supplier and authorised vendor. For the safety and security of everyone, oxygen and/or oxygen equipment deliveries will not be accepted from any other company other than Scootaround.

Norwegian Cruise Line will not accept guests who will have entered their 24th week of pregnancy by the time their travel with Norwegian Cruise Line concludes. Norwegian Cruise Line will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.

Norwegian Cruise Line will not accept guests who will have entered their 24th week of pregnancy by the time their travel with Norwegian Cruise Line concludes. A statement from the expectant mother's doctor (letter head form required), stating her due date and fitness to travel must be sent to Norwegian Cruise Line's Access Desk, please send back up documentation details Guest Special Needs Request Form here. Norwegian Cruise Line will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.

Other Needs And Additional Assistance

Norwegian Cruise Line welcomes guests with medical, emotional or any other challenge to Freestyle cruising. If you have a need that has not been discussed, we encourage you to contact us at the Access Desk regarding your special requirements or requests and our policies and procedures.

Children with disabilities are welcome on all Norwegian Cruise Line vessels. Please contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures regarding children with disabilities and how we can assist you in making your child's cruising experience safe, fun and comfortable.

Cognitive, Intellectual and Developmental Disabilities

Guests with cognitive, intellectual and development disabilities such as autism, cerebral palsy, Down syndrome and Alzheimer's disease are encouraged to contact the Access Desk to discuss your cruise. Upon request, every effort will be made to meet your cruising special requirements, including:

• Boarding and disembarkation assistance

Website Accessibility Statement

At Norwegian Cruise Line (“NCL”), we are committed to facilitating and improving the accessibility and usability of our Website, www.ncl.com (the “Website”), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to, users of screen reader technology. To accomplish this, NCL has partnered with UsableNet Inc. (“UsableNet”), a leading web accessibility consultant, by implementing technology that will enable and maintain accessibility in accordance with the Web Content Accessibility Guidelines (WCAG), which also brings the Website into conformance with the Americans with Disabilities Act of 1990.

The initial accessibility work has been completed (where testing has been performed both with automatic accessibility testing tools and users of screen readers to identify issues) and remediation has been applied. UsableNet will continue to monitor the Website and make accessibility updates when needed. Users can "Enable Accessibility" via the link at the top of the site navigation and always get the accessibility enabled enhancements ensuring equal access to all features and functions.

Please be aware that our efforts to maintain accessibility and usability are on-going. Whilst we strive to make the Website as accessible as possible, some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, please contact us by email at [email protected] or by phone at the number below. If you do encounter an accessibility issue, please be sure to specify the web page and nature of the issue in your email and/or phone call, and we will make all reasonable efforts to make that web page or the information contained therein accessible for you.

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TravelAwaits

Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list.

First Fully Accessible Alaska Cruise Itinerary Launched — Here’s What It Includes

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The first accessible cruise itinerary is now available to book. Wheel the World, the leading online travel booking platform for people with disabilities and seniors, has launched an itinerary allowing people to book cruises to Alaska aboard Holland America.

“Our clients have been eagerly awaiting the arrival of our first cruise itineraries,” said Alvaro Silberstein, Wheel the World co-founder and CEO. “Booking a cruise with Wheel the World gives travelers with disabilities, seniors, and their families peace of mind that their cruise experience will meet their accessibility needs so they can relax and enjoy their time on and off the ship.”

Wheel the World will celebrate its first official Cruise Week from October 17–21, featuring special introductory pricing on cruises, a cruise giveaway, and a week of cruise-filled content on its website and social media channels.

Scenic Cruise Trip Through Alaska’s Inside Passage

The 8-day cruise takes one of the most iconic routes from Vancouver to Alaska on Holland America’s Koningsdam Cruise. It will navigate Alaska’s Inside Passage, which is a web of waterways famous for its stunning landscapes, ice fjords, and mossy rainforests. 

Stops include Ketchikan, Juneau, and Skagway, visiting historic gold rush landmarks and authentic Native American cultural demonstrations and artifacts. 

The Koningsdam Cruise From Holland America

The Koningsdam Cruise from Holland America offers guaranteed accessible en suite rooms, world-class dining venues, and live entertainment. Three on-site restaurants include Grand Dutch Cafe, New York Deli & Pizza, and Sel de Mar which provide a variety of high-end food, step-free entrances, and easily accessible seating areas.

The Lido swimming pool has smooth floor surroundings, a Hoyer wheelchair lift, and several sunbeds. 

Guides and staff on-board have experience assisting people with disabilities, bathrooms are accessible at every place on the trip, transportation is wheelchair accessible, there are smooth floors and pathways, and places you visit are all wheelchair accessible and can be navigated independently. 

Accessibility Mapping System

To offer the most current, accurate, and reliable information for travelers, Wheel the World uses innovative Accessibility Mapping Systems (AMS) to gather information on key data points such as staff training, wheelchair accessibility, ramp access, adaptive equipment availability, bed height, and room measurements. 

The mapping trip took place in August so travelers know what to expect once on-board. Mapping was expanded to include accessibility details related to the ship’s staterooms, dining areas, and the spa, pool and entertainment areas. Wheel the World plans to expand its cruise offerings in the coming year to include additional cruise lines and destinations.

Cruise Offerings

You can learn more about the new cruise offerings online and on Wheel the World’s social media channels during its inaugural Cruise Week. 

Wheel the World is also giving away a cruise to Half Moon Cay, Bahamas, to one lucky winner aboard Holland America’s Eurodam ship departing from Fort Lauderdale, Florida! Check out the full contest rules and enter by October 28 at 12 p.m. EST.

About Wheel The World

Wheel the World is an online travel booking company empowering people with disabilities, seniors, and their families to explore without limits. It offers places to stay, things to do, and multi-day trips in more than 175 destinations worldwide. The company provides detailed accessibility information to empower people to live full lives and experience the joy of travel. 

To read more about accessible travel, check out:

• 11 Tips For Traveling With Disabilities
• Wheel The World Announces 9 Fully Accessible Group Tours For 2022
• The Most Fully Accessible Amusement Park In The U.S. To Be Built In Missouri

Allison spent almost 20 years of her career as a TV news anchor. She’s covered everything from political conventions to Super Bowl LV to hurricanes and, most recently, the pandemic. She is a two-time Emmy award-winning journalist. She's been recognized for her work nationally and regionally by organizations including the Associated Press, the Society of Professional Journalists, and the Florida Association of Broadcast Journalists.

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Wheelchair accessible cruises

We do our best to accommodate disabled travellers wherever possible, but we cannot guarantee a place on any departure without checking with the ships operator. Some ships do have suitable cabins for disabled or wheelchair passengers, but if they have already been allocated then it can be difficult to find an alternative on that cruise. Other ships will accommodate disabled passengers on certain routes, but not on others, depending on the conditions. 

Please do call us (01432 507280) or email us [email protected]) and we will do our best to find you an available cruise.

Many of the ships and itineraries we work with are not suitable for wheelchair travellers, but there are a few that are. They will vary in suitability but we will endeavour to find a cruise for any wheelchair traveller who wishes to see some of the great sites of the world.

Silver Explorer , Silver Discoverer and Silver Galapagos can all accommodate wheelchairs passengers on most of their cruises, though it may not be possible for wheelchair users to join all of the excursions.

The Island Passage , which runs wonderful cruises around Vanuatu , New Zealand and Fiji is usually able to accommodate wheelchair passengers, it has one ocean suite that has a wet shower room.

Our National Geographic ships, National Geographic Explorer, National Geographic Endeavour , National Geographic Islander and National Geographic SeaBird and SeaLion are also able to accomodate wheelchair passengers.

Cruise from Split to Dubrovnik in luxury

Yes, we did enjoy our Croatian cruise.  The boat manager did a wonderful job, despite her youth!  She often had to re-arrange our programme because of the Captain having received instructions about where we could moor and the impact of the weather.  We had one very wet and rough day (when my friend was sea-sick!) but most of the weather was fine, with a gentle breeze to avoid getting too hot.  Dubrovnik was a great disappointment for me, being over-run with tourists, even so late in the season.  I would think it would be better to have a guided walk in the afternoon, rather than the morning, when there were so many others that it was difficult to keep with your own group.  Unfortunately, the walls were beyond our ability, but we had a taxi up to the mountains where the cable-car started, stopping at various viewing points, and then back via the new bridge to our boat.  I could recommend that.  We had spare time on the last day, owing to our late flight, and the cruise manager suggested we took the boat to Lokrum, a nearby island, and this gave us great views of the walls, etc.  The island is kept for wild-life, and we had to share our sandwiches with the peacocks!  Going out we did not see anything of Split, as the programme had been changed, and the guided walk in Split happened before we arrived at 7 p.m. instead of the next morning.  

The end of the cruise was not good for us, but in no way the fault of the cruise firm.  My friend lost her handbag when we got to the airport and she thought she had left it in the taxi, but it could not be found so the official at the airport found us accommodation for the night, and next morning the handbag was found on the boat, and returned to us, and then we had to pay for another flight back to the U.K. It was all a nightmare for us, but we must say the Croatians were very helpful and took great care of us. 

Going back to the boat cruise, we would have much preferred evening meals instead of the dinner at lunch time. We only had two, one the day we arrived, and then the captain's dinner.  In the evening we did not want another dinner, and were rather at a loss to find something to do, as it was getting dark by 7.30 p.m.  There is no menu for meals, but when I saw the size of the galley, I was not surprised, and the chef did well to prepare nearly 40 meals for us, plus more for the crew.  All the crew were pleasant and helpful, especially getting us on and off the boat safely.  We thought the wine and drinks were VERY expensive, so did not drink much on the boat, and the allowance of 1/2 a litre of water per day was not very generous if it is very hot.  Then tax was added to the bill as well.  We thought they were expecting very large tips, and we had to reduce them to a more reasonable level.  We were also stung very high charges when using the ATM in Gruz port and at the airport, which I have never experienced before in other countries.  However, we still enjoyed the experience.  And Vicky was very helpful when we made the booking.

Wing Commander Hanks Croatia Bike Cruise

   Thanks for organising the Coatia trip, we had a great time 

Luxury Turkey gulet cruise to The Hisaronu Gulf

Great crew, fantastic food and the MV Myra was a very good layout. Would highly recommend. Brian D

Split to Dubrovnik in comfort

We thoroughly enjoyed the trip, all the ports and the food. The cabins were very average. Rene U

Northern Croatia premium cruise from Opatija

 We did very much enjoy our 8 days on the Moonlight from Opatija. A real jewel and everyone and everyone were so fine.

Dalmatian Paradise: Split - Split

We really enjoyed our Split-Split Croatia cruise

Split to Dubrovnik Cruise in Comfort

The cruise from Dubrovnik to Split on Vapor was excellent in every way; the cabin was comfortable and clean. The crew were very helpful, courteous and efficient. The islands we visited were interesting and well-chosen and our tour director was really excellent; he had a delightful combination of knowledge and humor. I would happily do it all again. Susan

Luxury Gulet Aegean cruise 2023

Fabulous cruise, thoroughly enjoyable experience. Captain and crew were lovely.

Small Cruise Ship Collection were most helpful throughout

Small quibbles:

Would have liked much more sailing instead of motoring.

Would have preferred an extra day/night in Greece instead of early return to Turkey.

Cabins were hot at night (in October!)

Kotor Bay and Montenegro gulet cruise

I’m just writing on behalf of Angela and myself to repeat our thanks for everything related to the cruise around Montenegro last week.  We had really great service from you and your colleagues and we are particularly grateful that you both honoured our payments from 2020, without asking for a supplement, and also give us a cabin each as this boat only had double cabins.  This was really generous of you and much appreciated, thank you.  It was a really beautiful and spacious boat - the cabin and bathroom were so wonderfully large and there was lots of deck space for all activities.  We were lucky being only eight passengers, so we were rather spoilt!  We were also very lucky with the weather and so could enjoy the trip around the beautiful coastline and also the times ashore.  The sea was rather too cold for me to do much swimming but others, tougher than I, did have a great time in the water in the sun.  

We also want to repeat our thanks to the crew of four.  They were all really professional and excellent at their jobs and also so very obliging - nothing was too much trouble.  they were all such nice people and it was a pleasure for us to have them as our crew.  I know that Boban is now on his last week’s cruise with the gulet and is leaving to run his own business, so please can you be sure to pass on our thanks to the crew before he leaves finally. 

Anyway we were very glad indeed to have finally made it to Montenegro for this cruise - at the fourth attempt!  It was worth the wait!  

Best wishes

The ship’s complement of passengers and crew were outstanding, the quality and variety of cuisine was exceptional, and the weather was glorious!  So the wait proved very worthwhile, so thank you for your help in the arrangements.   DB

Southern Croatia from Split - Premium cruise

Enjoyed the cruise. Food was good considering the size of the kitchen. Seating was a bit cramped.

We were "below stairs" and again the room was basic but spacious.

Having said all this the cruise was not expensive.

We thought the port fees should have been included in the price and tipping caused a lot of discussion. . Most people found it excessive especially those countries that don't tip. Liz B

Wonders of Croatia: Dubrovnik - Split (Deluxe Superior Ships)

We cruised on MS Markan on 11th October. The Captain and crew were superb and we thoroughly enjoyed the whole experience. We have never used small ships before but we will only look at them in the future. The cruise was fabulous. AB

This was our second trip that we booked with The Small Cruise Ship Company. We love both the Croatia Cruise and the Turkey/Greece Cruise. I would highly recommend this company! Diane B

Southern Croatia cruise from Split

Overall an excellent way of exploring the Croatian coast. The crew and guide were first rate. The cabins were comfortable and slightly larger than expected. The itinerary with the swim stops worked well. Jonathan W

Divine Cyclades - 8 Days, 11 Islands - Greek Islands Cruise

 Just back from my week on board Elysium , I have to say, it was really great. Lovely atmosphere throughout,  the crew was friendly and accommodating, nothing was too much trouble, and they all spoke English which made a change for me struggling to speak French or Turkish!!! 

Dubrovnik to Split including Trogir

"We were pleasantly surprised with many items. The downstairs cabins were very spacious and the food was a big surprise as the website showed a buffet and it was so much more and very gourmet. Our crew was incredible and went out of their way to add to the fun. AND the other guests that cruised with us....they have become lifelong friends from other countries. THANK YOU!!!"

Debra and Daryl

Croatia cruise from Split in Luxury

We had a wonderful time and loved the ship and all the stops.  Look forward to another cruise in the area......thanks so much for your help!

Our only question was in previous documentation, it was stated beer and wine were included during lunch.  However, none of our drinks were included.

Look forward to why the discrepancy.....but simply loved everything else; ship, staff, captain, and director! Donna Z

A superb cruise from Split to Dubrovnik and back on Seagull. We had challenging weather to start with but the crew did everything to make sure we still had an amazing time . Ship and cabin were comfortable and spotless, food delicious and we will treasure the memories of the Dalmatian Coast forever. Thank you . CM

Alaska's Inside Passage & San Juans Cruise (Wilderness Discoverer)

We booked a 2 week cruise in Alaska through the Small Cruise Ship Collection. The Small Cruise Ship Collection we’re efficient and helpful, answering any queries promptly. The cruise itself was fantastic, everything we hoped for and more. Alison M

The cruise on Pape Prvi from Split

The cruise on Pape Prvi from Split - Dubrovnik and back was wonderful experience: family owed boat with great food, friendly hosts, clean; well informed and nice guide from Katarina tours; great choices of places to dock (and see), good balance between history, culture and nature. The sunny and warm weather was a surprise plus, also the group consisted of very pleasant people (not a single "professional" complainer). Dream vacation! Daniela P

Croatian Islands Luxury cruise

We have all had the most amazing holiday on board Avangard ! Returning to Split by 9am was no problem at all, in fact we docked at around 8.15am

  Everything was perfect; the Ship, our cabins, Crew, the food and a brilliant tour manager (Aida).

Powell, thank you for your recommendation of Hotel Perisil, it was great, despite the early morning bells at 6am! Many thanks to, for all your help in answering our many questions before departure!

Northern Pearls: Split-Opatija (Premium ship)

The ten of us had an amazing time and quite possibly one of the best holidays I have experienced. RS

My wife and I enjoyed the Croatian Cruise on board the Meridijan 100%.   The crew could not have been better and the food was perfect.  We will go on other trips in other places.  Thank you.  Larry snd Sun S

The small size of the sailing ship and the wonderful character of the crew made this a wonderful week packed with once in a lifetime views, excursions and food. I enjoyed it very much. I hope to do it again. Linda M

Southern Croatia Premium Cruise from Split

 I just wanted to drop a line to say what a fantastic trip we had on Kapetan Bota.  We could not fault any aspect of our trip – the boat exceeded our expectations; the food was abundant and delicious and the crew was excellent.   Kapetan Bota:  Saturday, 23 September to Saturday, 30 September.   JP

We really enjoyed the cruise, thanks!

"A most amazing week spend on a beautiful boat. We cannot speak too highly of the attentiveness and professionalism of Captain Tok and his crew, the wonderful food, the amazing scenery, and overall cleanliness and comfort of the the boat……… Our every need was catered for, and everything seems to be done without disturbing the peace and tranquillity we were there to enjoy. Our trip was made even more memorable by our lovely fellow passengers! We bonded very quickly, and are in fact talking of another Gulet cruise together sometime in the future. The booking process was smooth and straight forward and the pre- departure material provided was useful and relevant. It was also good to have the representative from the cruise line meet with us prior to departure and on our return. To sum up, a truly memorable and wonderful experience. Thank you.

Julie and Joelle

I thought it was a wonderful experience. 

Very impressed by how Croatia presents itself to tourists. 

There is a feeling of high quality and low ‘ tut’. 

The boat was perfect although the fact that 18 guests ( instead of 40) clearly made for a more intimate and personalised experience with the crew.

The boat ( My Way) was great .

 Our Captain Ante  ( and owner) was very personable and in the events where he was at lunch or dinner - spoke extremely well and warmly promoted Croatia and hospitality .

 My travel companion Heather had been allocated a cabin below deck ( although she had specifically asked for one with deck access) the captain was consulted - and she was immediately given a deck room which was good - as there was clearly available space . 

The quality and quantity of food was outstanding… if a bit too much for small appetites . A 4 course lunch seems over the top , and def made us eat less for dinner in a local port . However - it was very conducive to drilling down into those friendships that happen in close quarters ! 

I will def recommend this mode of travel in Croatia to friends in Oz …. And will direct them to My Way and Small Cruise Ships.

Antarctica, South Georgia & Falkland Islands aboard Ocean Victory

Everything went more than smoothly and I had a fantastic time on a fantastic ship with a fantastic crew. The scenery and wildlife (and weather) were stunning and I was so happy I waited for the right time to go (adding the Falklands and South Georgia was also definitely the right decision - what incredible places). Thank you for all your valuable support and patience! 

Tim S 

Norwegian Round Voyage

 I have to say we had a fabulous time on board and the staff were wonderful , delighted with our cabin, the food was great , we loved our fine dining , we met some great people , and we loved the ship , also lucky as it wasn’t full capacity so we had so much space , although some excursions were cancelled, we booked as many as possible on board , so we saw lots of amazing things , I have already recommend this cruise to someone, as we throughly enjoyed ourselves 

The only thing , the hotel in Bergen was nice but our room was very tired, and needed to be upgraded , the breakfast was excellent though 

Considering all the problems before the departure, we thought the staff reacted really well and appreciate the effort they all went to for the flight up to Trondheim , I felt very sorry for the others who came back down to Bergen by coach

Everyone was extremely helpful and it was very memorable, we were also lucky to see the Northern lights on several occasions , we were extremely lucky last year in Sweden at the ice hotel as we saw them every night , but I was delighted for people on our trip that it was a new experience  

Dear Caroline,

Thank you so much for organising our cruise on MV Katarina .

The ship is wonderful along with Ivan the Captain the crew and Tour manager Stan.

Itinerary was perfect.

We could not have wished for a better holiday.

Five Stars *****

Best regards,

Simon 

It was out of this world met some Brilliant people who spoilt Alan for his birthday.

The weather was gorgeous, the scenery was amazing. We have travelled a lot but this is def no 1 on our list. Zoran our leader was an absolute star. One of the nice things is that the walks etc only cost 10 euro so we didn't have loads to pay and our guides were so informative about the islands. Even the drinks on board were reasonabIe. I have sent the details to about 5 of our friends.

Cruise from Dubrovnik to Split in Luxury

We stayed on in Split for three nights which partly explains this belated reply. We would do it again which really says it all. In fact we are interested, not now but maybe in twelve months time, in a similar cruise if it was between Venice and Split. The northern half of the Croatian coast. We think we were lucky to have one of the best cabins (4) and we wouldn’t want any less comfort than that. 

We liked the Diamond very much.The small but hard working crew were terrific.  Our timing was good as the vast crowds around Dubrovnik and Split in July and August had eased and the weather was hot but not too hot. Most of our fellow guests were Canadian who are friendly and good mannered. We didn’t think the food was very good apart from breakfast. We longed for a salad bowl. Despite the advertisement that there was a fresh water fountain on the boat they were rather mean in handing out half litre because titles which we thought was penny pinching. 

The concept of the 499 ton boat really appeals to us. We wouldn’t take a cruise on the ordinary leviathan. We loved Croatia and think we saw the best of it. We had a splendid holiday.

Thank you for your feedback Robin. The Water cooler should have been in operation, and water is free on these cruises in Croatia from 2020 onwards. Powell Ettinger, The Small Cruise Ship Collection

I thoroughly enjoyed my recent Croatian cruise on board Moonlight. Everything was of a very high standard - the ship, the cabin, the crew, the destinations, the on board guide and the local guides, the meals... I can't fault anything. It was an outstanding trip and we were fortunate in having such congenial fellow passengers. Bernadine R

Gokova Gulf Luxury Gulet Turkey Cruise

Just a quick email to say a very big thank you from Bruce & myself for the wonderful week we had on board MS Nikola. I knew it would be special, but had no idea just how special! The gulet is superb, the crew were out of this world, the weather was perfect, & the company just brilliant… there is no way we could have improved on any aspect of our trip whatsoever. I didn’t know that Bruce had mentioned it was our honeymoon; the crew went above & beyond in terms of making it memorable for us, as did the other 3 couples on the gulet! Although the week at sea fell into the middle of our honeymoon (as we were in Kos & Bodrum either side of the cruise, & both of those were special too), it was by far the highlight of it… neither of us wanted our time on board to end. Having read some of the comments in the gulet’s guest book, we could see just how special it is; and the current crew (capt Ramazan, chef Tekin & 1st mate Hassan) are deservedly well-loved by all.

I’d also like to say a really big thank you too to Small Cruise Ships for letting us join the Nikola, because of course we shouldn’t have been on it at all, having booked to join the Myra. She was alongside us in port so we had chance to see her also; another beautiful gulet indeed. But we both quickly realised that we’d been incredibly lucky to be swapped onto the Nikola… it’s a truly fantastic itinerary & there really wasn’t a minute we didn’t enjoy. (…possibly with the exception of me dropping my mobile phone – or rather the special photos on it – onto the Eastern Aegean seabed! Ramazan was amazing, and gave us some lovely photos of us he’d taken, which of course more than made up for the loss )

I also hope this is useful from a feedback point of view; do let me know if you’d like me to write something more articulately! We decided there & then in Bodrum we’d start saving on our return, because without any doubt whatsoever we wish to sail with the Nikola & crew again next year, wherever she’s going…

A truly wonderful experience

We took a 7 night round trip cruise from Split on the Avangarde. It was an absolute delight. We were thoroughly looked after from the moment we arrived in the boat to the final transfer to our hotel at the end. The crew and tour manager were extremely good at what they do and showed great humor. The food was outstanding and cabins much for luxurious than I could have imagined for a small boat. There was a great balance between free time and organised excursions. I cannot recommend this cruise highly enough. Katherine A

Glacier Bay Cruise - National Park 7 Night Adventure aboard Wilderness Adventurer

Our week on the boat was great fun:

The scenery was stunning with glaciers, waterfalls, mountains and forests,

It was exciting to be able to hike in a small group in the pristine wild forests, climbing over fallen trees and bushwacking through the undergrowth. - our wellingtons were essential

Our guides were very knowledgeable about the flora, fauna, and history.and also very conscious of the need to protect our environment 

We loved the kayaking, and were very aware of all the efforts by the crew to keep us all safe and also to have an enjoyable experience.

The sightings of marine wild life was exciting (whales, seals, otters etc)  

The food on the boat was exceptionally good and varied and all the staff were very helpful and friendly.

The crew took lots of photos of all the activities and wild life sightings which they shared with us when we got home.

Just wanted to say that we had a great trip and we were impressed with the crew and ship.

Classic Norwegian Fjords (Roundtrip)

I can't thank Small Cruise Ship Collection enough for their assistance in arranging my first Hurtigruten voyage along the coast of Norway in October, 2019. Although the ship's mechanical issues saw me returning home just a few days into the voyage, Small Cruise Ship Collection helped me quickly rebook the trip, using Hurtigruten's full refund and discount offer for my future booking. I just returned from a most amazing experience in Norway, and I thank Caroline of Small Cruise Ship Collection, in particular, for such superb assistance.

We had yet another flawless experience with Small Cruise Ships. Thank you so much. I've been recommending you guys like crazy! Mrs P

Emblematic Antarctica

Reliving a trip is always a joy, but even more so on this adventure. We were constantly reminded of just how wonderful it was.  Your careful planning, your efforts to provide the best possible experience, your thoughtful suggestions along the way and your prompt responses to our many questions came flooding back to us as we relived each day of this trip.  I just wanted to tell you one more time, THANK YOU for all you did to make this trip so absolutely perfect.  MH

Dear Caroline, just writing to say the Croatian cruise aboard “ Admiral” was absolutely fantastic. I couldn’t fault it. The boat was immaculate, the crew so helpful and good fun, only 26 guests on board -   a mixture of young and old but everyone blended in. Zoran our boat manager was an absolute gem and definitely made the cruise for me. He is so passionate about his country and so knowledgeable. His talks were a delight to listen to. The weather was fantastic the whole week and swimming off the boat was a delight. I could go and on! I will definitely be booking another cruise with your company hopefully to Alaska with my husband this time.

Thank you once again for all your help in making this a memorable trip.

Kind regards, Eileen .

The Ave Maria was a pretty boat.  Three separate outdoor conversation areas were nice to relax in.  The cabins were nice and roomy. The cruise director Stan was very friendly and informative throughout the day and on the excursions on shore. 

The server and bartender were nice, but not the most friendly.  I am sure they get tired of new people each week. Food was good.  Just one comment - more fresh vegetables with meals would be great. 

Overall, the week was very enjoyable. Linda M

Stellar experience start to finish!! Thank you!

Emblematic Antarctica aboard L'Austral

Just know you did a magnificent job for us. When one gets  a 10+ on a scale of 5, it would be hard to drop back down!  I have you on speed dial. We hope to travel again via your expertise in arranging the details. Hopefully we will be ready to book another trip thru you again.  Now, back to reality and no more triple desserts! Thank you for everything. 

I would like to tell you that the assistance I received, prior to sailing, with Nicola and Caroline, was impeccable. Nicola bent over backwards to make my dream trip come to fruition and when Caroline had to take over, she was equally efficient!  

The crew on the Kapetan Bota were also exemplary!! Our bartenders worked so hard and made us so happy, I can’t say enough wonderful things about them. Also, our Cruise Manager, Nina, was absolutely fantastic! Her knowledge, her attention to detail and her ability to make us all feel so special, was amazing! 

Luxury Croatia Cruise Split to Dubrovnik to Split

It was a fantastic holiday I was travelling alone, but it didn't feel like that once I arrived the crew were great our meals were delicious there wasn't anything you could fault. Travelling on board a ship this size you meet and make friends easier and have a great time together.also you get to see of this beautiful country while having a great time. Tina L

Alaska's Glacier Bay & Island Adventure aboard Alaskan Dream

We selected this trip as we wanted a “small boat cruise” around Alaska’s Inside Passage. Not all 20 cabins were occupied and there were only 33 passengers in total – just us from UK, 7 Australians and 4 Kiwis with the rest from US (so all English-speaking). Perhaps the style of trip meant that all seemed of a similar outlook and the group got on well together.

Alaskan Dream seem to be an environmentally-aware company with a good local reputation and are very welcome in the communities they visit. The small size of the boat means that they can access areas and ports unavailable to larger ships. The crew are generally long-serving with the company, competent and approachable. This particular voyage had an on-board naturalist/guide from the start, with a second joining part way through. There is at least one “off boat” opportunity every day.

Cabins are compact but comfortable with ample storage space. We were in the lowest grade; the next one up seemed to have no more amenities, just slightly bigger (although they are on the same level as public spaces). The “shoilet” takes some practice but is actually extremely practical and functional (better than facilities in other boats of a similar size that we have experienced). Rain gear (jackets, trousers and boots) are available for use. Meals were, without exception, excellent; hot drinks and water were always available.

The itinerary is flexible so we were able to take advantage of an unexpected permit to stay in Glacier Bay for an extra day. It also meant that potential wildlife sightings could be pursued and this was done on several occasions. There is also various interactions with each local community that we visited.

We would unreservedly recommend this trip but be warned that it is not a “cruise” – evening entertainment is limited to some short wildlife talks. But if your priorities are exciting wildlife and stunning scenery with an insight into local culture, you should seriously consider this.

The cruise from Dubrovnik to Split on the boat Vapor was excellent in every way; the cabin was comfortable and clean. The crew were very helpful, courteous and efficient. The islands we visited were interesting and well-chosen and our tour director was really excellent; he had a delightful combination of knowledge and humor. I would happily do it all again. Sue Z

Croatia Luxury Cruise: from Dubrovnik to Split

Our trip to Croatia was absolutely amazing! We loved the Olimp and their crew. The islands were beautiful.  Lori P 

Wonderful experience

We cruised on the MS Diamond in September from Dubrovnik to Split and it was 7 days of swimming, laughter and relaxing unlike any other cruise we have taken. The cruise director Paul, Bruno and Ivan the two bartenders and waiters were wonderful, always smiling and couldn’t do enough for you. The rest of the small crew were also wonderful. Our cruise had a total of 38 passengers and everyone was friendly and we all enjoyed each other’s company. The Diamond was very comfortable with areas to just relax and the swimming everyday in small coves in the clearest water we have ever experienced and that’s says a lot as we live in Hawaii. I have thought of our cruise everyday since our return and would love to do it again Roger F

Croatia Luxury Cruise North: from Split to Split

Great holiday

We had a lovely week on the Esperanza . The guests all got in great and Ivana was a wonderful hostess.

Positives : Guests and the amazing Dalmnation coast

Negatives: Agritourism visit was nothing special and wine was borderline awful. Most guests felt this was something of a wasted evening in the middle of nowhere.

Food on the boat in particular fruit at breakfast and salads at lunch and dinner could have been more plentiful .

But all in all ... Great !

Thank you Conor I

Emblematic Antarctica on board Le Boreal

A week in paradise on a luxury small ship. We were upgraded to a fabulous ship called Black Swan on a similar circuit from Split to Split in Croatia. The boat was amazing with everything you could wish for on board. The crew of 8 were very professional but at the same time friendly and chatty. The captain and his wife owned the boat and were also friendly with us all. The captains dinner was excellent with 2 live musicians.

We saw beautiful totally unspoilt islands,small fishing villages, ancient palaces and visited towns full of interesting history, all with a guide and "whisper" ear phones so we could all hear perfectly. We had plenty of free time in ports where we could go sightseeing, shopping or find a nice restaurant or bar. Our guide even arranged for us to do an exclusive 4 x 4 safari buggy tour in Dubrovnik that was not on this boats schedule but on our original one.

The food was really excellent, the boat kept immaculately clean at all times.

I particularly enjoyed the opportunity for swim stops or a tender ride to a deserted beach, even though it was October and late season. Something you do not get to do on a huge impersonal cruise ship!

At night in port the boats always raft up next to one another and its fun to go from boat to boat checking out what they all look like. We were not disturbed by this at all and the gaps between the various boats were not a problem to us, but could be to a disabled person.

I would recommend this type of holiday to anyone.... its so relaxing compared to a huge cruise ship and with only 36 people on board the guide makes sure from the very first evening that we all get to talk to one another and great friendships were formed. Our travelling companions nationalities were Americans, New Zealanders and Australians and we were the only 2 from Europe which we loved.

Jewels of the Arctic Expedition

Thank you Caroline for all the effort you put into me boarding, cruising and experiencing this fabulous region.  I am slowly making my way home, with a short period in Norway but the Jewels cruise was such a stupendous cruise. Thank you for all your assistance in making this happen 

Northern Croatia Cruise

Hello, I have returned from a small cruise ship holiday  in Croatia. Not the one my friend  I planned but due to cancellation we were put on another boat going to the southern islands, but still had our three days extra seeing lakes etc.

Everything went to plan hotels, boat, transport connections etc were all there for us . We also had an added extra  on a transfer by taxi from Split to Zagreb on our last we shared a taxi with 'Katarina' and her family.  What an unexpected pleasure.

We want to thank you all for a wonderful holiday even though at the beginning it seemed doomed.

We shall be back

Regards Margaret B  

North Norway, Aurora Borealis & Whales

Thanks for your message. We really enjoyed our trip on the Rembrandt Van Rijn and I think we’d give the overall holiday experience 8-9/10. We’d definitely recommend this trip to other people.

The plusses: everyone looked after us very well before departure and on the boat. The crew on board, and Jan and Chloe the guides, were excellent. Cabin space was quite small but as expected, and kept spotless by the team, as were all the other parts of the boat.

The food was plentiful and quite varied, and considering the facilities available, at a good standard. The bar was also well stocked!

The trips ashore were well planned and varied, and let us see some interesting parts of North Norway we wouldn’t otherwise have seen. Jan and Chloe gave us information about the day in good time to prepare, and also gave us excellent talks about the area and the wildlife, and they also had a number of documentaries to show us most evenings too. They couldn’t have been nicer to be around either.

We had two brilliant days with Orcas and Sperm whales and three fantastic Aurora evenings too, so that was beyond our wildest dreams, and we’ve got some great pictures for posterity. All the fellow passengers were friendly, and the number was just right (I think around 20?).

Minor minuses only: due to COVID we had to wear a mask on board for the entire time, except when eating or drinking, but that was beyond anyone’s control.

We probably didn’t read the “small print” carefully enough before booking, as there was more time out on the open sea, rather than in the calmer and more sheltered fjords, than we’d anticipated, and for several days we had very rough seas (force ten gales one day!) so we had to retire to our bunks with sea sickness tablets on several days. That was purely because the captain and Jan had to take us out to try and track down whales, so there was obviously a possibility of rough seas as a result.

Overall, a very enjoyable experience, and worth the money, and we’re delighted to have booked with you for this holiday. 

Sicily Cruise - The sights and tastes of Sicily

We had an excellent time on the cruise but felt that the courier tried to fill the days with too much and her manner and English left a lot to be admired. The ship and crew were wonderful but we did not have enough time to enjoy it all. The inter-Island transport could have been better. RR

Split to Dubrovnik Luxury Croatia cruise

 Hello Caroline, I'm sssooooo sorry to be so late in sending comments about our Small Ship Fantazija cruise from Split to Dubrovnik. The whole trip to celebrate our Golden Wedding was ABSOLUTELY FABULOUS from beginning to end. Fantazija was a perfect size ,plenty of room to relax and have fun with all the guests. Our cabin was just lovely- Cabin 7 with access to the walkway. Everything clean, tidy, beautiful bedding and towels. A lovely bottle of wine from you for our anniversary- so kind.

We couldn't have had a better group of travellers- we bonded from the first meeting. We sailed early each morning before a hearty breakfast of various items- mmmmm tasty!! Each swim spot was amazing. Each port of call after lunch was wonderful. The arranged tours and trips were well organised and we were delighted with them all especially the visits to the Oyster Farm and the Wine Cellar.. A slight disappointment was not having complimentary tea or coffee during the day. Many ,many thanks for all your excellent arrangements. We cannot speak highly enough of our first Small Ship Cruise, a fabulous holiday to celebrate our special Golden Anniversary. Diolch o galon,thank you so much, H & D

Croatia Island Hopping Cruise from Dubrovnik to Split

An excellent island hopping cruise experience

An excellent way to experience the interesting islands of Croatia. Travelling with 38 like-minded people made the cruise a wonderful experience. The crew were very professional and extremely hardworking. The breakfast and lunch offerings were more than ample. Having the opportunity to eat dinner on the islands at the restaurants provided us with time to mingle with the locals, walk around the amazing towns and provide incomes locally. Jen A

Hi Susi, we travelled on Vapor on 31 Aug until the 6 Sept from Split to Dubronik. The crew were very helpful and friendly. The food was good and Stan our cruise manager was fantastic. His knowledge of the area was exceptional. We really enjoyed our cruise. The islands are amazing. I would recommend this cruise to our friends. Thanks.

Our cruise with your company was wonderful....the boat was spotless at all times.  Some one has taking their time to ensure the boat is well maintained. The staff was incredible, thoughtful,  courteous, helpful, but above all the service was beyond expectations.

One problem, I can never cruise in a large ship again!!!! I would only be disappointed by the quality of food  and experience.

great experience..thank you very much.

Paula and Tom

Cruising Wheelchair

One Lady, One Wheelchair, Cruising the world (with hubby in tow)

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By clicking the above “Accessible Port Guides” sub menu above, you will be able to access all the current port guides. These will also get updated when access at ports change (for example new terminals being built and used) keep checking for updates.

These port guides have been written with the most up to date information available. If you find that any information is out of date please let me know with text and pictures so I can adjust accordingly, for the benefit of everyone reading this.

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The newer, the better: How wheelchair users can travel smoothly

Chris Ricci can walk only short distances at a time, but he has traveled the world on his scooter.

The 57-year-old U.S. Army veteran has limited mobility stemming from a foot injury he sustained in the 1980s and related complications has found cruises an accessible way to explore destinations like Alaska or the Caribbean. Just this month, he, his wife and friends took a week-long Royal Caribbean International cruise to Belize, Honduras and Mexico.

Ricci, who is based in Lakeland, Florida, simply had to drive to Tampa to board the Enchantment of the Seas. “I think it’s pretty easy,” he told USA TODAY. They booked an accessible stateroom for the first time, too.

“It was really big,” said Ricci, who chronicles his cruises and other travels on his YouTube channel, Scootin Around the World.  “I had no problem getting the scooter into the room.”

Cruise ships can offer guests who use mobility devices an accessible, streamlined way to travel. But some extra planning can go a long way toward ensuring the trip goes smoothly. Here’s what to know.

How this adult-only cruise line integrated accessibility into its experiences

Do cruise ships have accessible staterooms for mobility devices?

Cruise lines do offer accessible staterooms, but they’re not all the same. “Make sure that you have the accessible room that's best for you,” said Joy Burns, organization and PR manager at accessible travel booking platform Wheel the World .

For instance, some staterooms may be better suited to motorized wheelchair users, but the setup may not be conducive for passengers who use other kinds of devices, according to her husband, Bert, who has been paralyzed since 1982 and has taken more than 20 cruises.

“If I got a wheelchair-accessible room that's made for a power wheelchair with a Hoyer lift, the bed’s up real high,” he said. “I can’t transfer with a high bed. I use a manual wheelchair, so I’m down low.”

Standard staterooms may also be able to accommodate mobility devices, but guests should familiarize themselves with cruise lines’ requirements.

Passengers booking a standard cabin on Carnival Cruise Line ships must have devices that can fit through a 22-inch-wide doorway, according to its website . The devices must also fold and collapse to allow for safe exit from the room (passengers cannot store mobility devices in corridors or public spaces).

“Guests who bring scooters that are larger than 21" (53.34 cm) wide, or travel with multiple scooters in the same stateroom, must purchase a fully accessible stateroom with a wider doorway (32”, 81.3 cm), or rent a smaller scooter appropriately suited for their stateroom,” the line said on its website. “Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom.”

Major cruise lines typically have accessibility departments that can help guests navigate the process, according to Sylvia Longmire, an accessible travel writer who runs the blog and travel brand Spin the Globe .

“Talk to the accessibility department to ask the questions and let them know what kind of equipment you're bringing if you're bringing your own stuff,” said Longmire, who has multiple sclerosis and has taken over 30 cruises, most of which have been with a scooter or wheelchair. “Let them know what your ability or disability is, what your level is, what your accessibility requirements are. And that way, they can tell you what kind of cabin you might need, what location, (information) about the ship, and everything before you even call to make the reservation.”

For those booking through a travel agent, she said she “highly” recommends working with someone who has a disability or is an expert in accessible travel.

What cruises are best for guests with mobility devices?

Some destinations may also be better suited to guests with mobility devices than others. 

Once, during a New Zealand cruise, the Burnses’ ship hit some rough water, causing Bert to roll out of the casino and crash into the bar (though no one was hurt). Joy recommended researching the conditions of the seas. ( Click here for USA TODAY’S guide to the best times to cruise by region.)

She added that expedition cruises , which often feature activities that require guests to get on and off Zodiac boats, may not be as accessible.

What cruise ship is best for guests with mobility devices?

New ships tend to have more features that can make a trip easier for guests with mobility devices, said the Burnses and Longmire. Those include automatic sliding doors in public spaces, stateroom locks that allow passengers to wave their key to open the door and pool lifts.

“The newer the ship, the better the accessibility,” said Longmire.

Can I get a mobility device through a cruise line?

Guests can arrange to rent mobility devices through vendors like Scootaround or Special Needs at Sea (Longmire is a contract employee for Scootaround).

Rentals may also be available at the cruise terminal, and some lines have a limited number of scooters and wheelchairs available on the ship, according to Longmire. She estimated rentals can run from roughly $80 to $250 depending on the type of equipment, the length of time guests need it and other factors.

Do cruise lines have accessible excursions?

Yes, but options may be limited. Joy said accessible shore excursions available through cruise lines are “few and far between,” and she and Bert have taken cruises where there were none available through the cruise line at all.

Longmire noted that “cruise lines are entirely dependent on the availability of excursions with whoever they're contracting with.” If a given destination doesn’t have wheelchair taxis, for example, that limits cruise lines’ offerings.

Are there blind scuba divers? Here's the accessible way anyone can explore the ocean

When they are available through the line, Longmire said many of them are what she calls windshield tours – bus tours with a group of other passengers that might include one or two 15-minute stops to take photos. “And the rest of it is just seeing everything out the window,” she said.

However, she added that cruise lines “get a little bit better” each year about offering those.

Joy said passengers can also book accessible shore excursions through companies like Wheel the World. Longmire has had luck booking shuttles and tours directly through providers in various ports as well, though guests should take care to be back in time before the ship leaves.

Are tender ports accessible?

When it comes to accessibility at tender ports – where guests have to take a small vessel from the ship to shore – Longmire said it’s “not very black and white.” Cruise ships may let guests board tenders and some have technology to help passengers with wheelchairs do so, but the port’s capabilities may be different.

“Just because you're able to get from the ship to the tender doesn't mean that you'll be able to get from the tender to the dock,” said Longmire.

Rules may differ as well, with some lines allowing guests in manual wheelchairs to use tenders but prohibiting motorized devices. She recommended checking with the accessibility department about those policies.

The Burnses, for their part, have generally found tender ports to be inaccessible, and Joy suggested travelers review itineraries to see how many they include. 

Overall, Longmire said her experience on cruises has been “really good,” both for their accessibility and convenience (you can visit multiple places but unpack once, for instance). “I always recommend to wheelchair users for their first travel experience, like, if you don't get seasick and you’re okay with cruises, a cruise is the way to go.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].

Reader's Digest

I Use a Wheelchair, and These Are the 5 Best Accessible Vacations I’ve Ever Taken

Posted: July 26, 2023 | Last updated: January 30, 2024

Disabled travel made easier

I grew up in a big vacation family. Every year, my parents would carefully craft an itinerary and whisk me and my sisters away to new and exciting destinations. They truly believed in the importance of seeing the world and exposing our young minds to the transformative power of travel.

Our family vacations took various forms. Sometimes, the focus was on relaxation, with beachside fun and quality family time taking precedence. Other times, our trips were filled with adventure, packed with thrilling experiences and opportunities to immerse ourselves in diverse cultures and traditions . But amid the excitement and anticipation, there was always one crucial aspect that remained at the forefront of our planning process: accessibility. Because let's face it: Disabled travel is not easy.

As someone living with spinal muscular atrophy, I require an electric wheelchair to navigate. This highly specialized mobility aid is nearly $40,000 and is specifically designed to support the unique contours of my body, maintain the angle that allows me to breathe properly and feature the hypersensitive controls I need to drive independently. Weighing in at more than 400 pounds, this is not a chair that someone can effortlessly lift up a few steps or throw into the back of a pickup truck should a wheelchair-accessible taxi be unavailable. This means that each place I visit must be 100% accessible, as makeshift accessibility measures just won't cut it.

While this might sound daunting to some, planning to this level of detail becomes second nature over time. I am grateful that it never hindered my parents' determination to let me explore the world. Their love, resilience and unwavering commitment to finding ways for me to experience extraordinary places instilled in me a profound passion for travel, which I continue to embrace in adulthood. Now, at the age of 25, I consider myself a seasoned traveler and even have my own travel blog dedicated to helping fellow adventure-seekers with disabilities find wheelchair-accessible escapes that ignite their spirits, just as travel has done for me.

So without further ado, here are my top five favorite vacations ever. Disabled travel may seem tricky, but trust me: As a wheelchair user, I can confirm these trips are worth taking.

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British Columbia, Canada

As a proud Canadian, I can't help but rave about the breathtaking beauty of my home country. One thing that sets the province of British Columbia apart is its perfect blend of natural wonders and accessibility. It made significant efforts to prioritize accessibility in preparation for the 2010 Paralympic Winter Games, and as a result, there are now numerous opportunities to enjoy outdoor activities in a fully accessible manner.

During a road trip through British Columbia, we were able to rent an accessible van in Vancouver, which is one of the most popular destinations in Canada . If you choose to visit, I highly recommend staying for at least two nights so you can experience all the city's accessible attractions, including Stanley Park and its seawall, Kitsilano Beach, VanDusen Botanical Gardens and Granville Island. (The Sandbar on Granville Island is a must-try restaurant if you're into seafood!)

My favorite things to do in British Columbia are outside the city, though. In Squamish, for instance, there is a fully wheelchair-accessible gondola and 328-foot suspension bridge. Crossing this bridge, thousands of feet above sea level, was such a thrilling experience, and to this day, it lives up to being the most adventurous thing I've done from the comfort of my own wheelchair!

Whistler—you might know it for its ski resort —is another stunning area of British Columbia with great accessibility. Here, I really enjoyed surrounding myself with nature on the many accessible points of the Valley Trail, as well as indulging in food and the bustling nightlife of Whistler Village.

Lastly, Kelowna stole my heart with its exceptional wineries and the fully accessible 7.5-mile Myra Canyon trail, which winds through trestles, caves and tunnels. If you crave a vacation that lets you connect with nature while enjoying accessibility, British Columbia should definitely be next on your list.

Oahu, Hawaii

For a wheelchair user like me, Oahu is paradise on earth. I was able to spend three weeks on this Hawaiian island last winter, and let me tell you: I wish I could have moved there forever.

What makes Oahu so special is its perfect blend of vibrant city life—amazing restaurants, thrilling nightlife and fantastic shopping—coupled with picturesque beaches and landscapes. And because it's part of the United States, the Americans with Disabilities Act applies, making the accessibility far superior to other tropical destinations.

I stayed on Waikiki Beach and loved it because it is equipped with a Mobi-mat, a long blue beach mat that allowed me to drive my electric wheelchair right to the shoreline. This beach also allows you to borrow beach wheelchairs (free of charge) for up to two hours at a time so you can get right in the water and enjoy the ocean.

Among the incredible accessible experiences I had in Oahu, a few standout moments come to mind:

• Hanauma Bay, a fully accessible wildlife preserve, has some of the clearest water in the world . The calm tide, complimentary beach wheelchairs and fully accessible tram between upper and lower levels made it an absolute joy to explore.
• The Makapu'u Lighthouse Trail, a fully paved two-mile trail, offered breathtaking panoramic views of Oahu's southeastern coastline, including Koko Head and Koko Crater. The accessibility of the trail allowed me to soak up the natural beauty of the area without any limitations.
• Ho'omaluhia Botanical Garden offers 400 acres of lush, tropical scenery connected by a stunning lake, enchanting trails and inviting picnic areas. It was such a tranquil escape and was quite accessible overall.

I rented a wheelchair-accessible van to get around the island during my stay, but all the buses in Oahu are fully accessible, and there are also a few accessible taxis on the island. (A word of caution: These taxis are few and far between, so it is best to book your ride in advance to ensure you get to where you need to be.) But hey, if you're waiting awhile, you can always strategize for your next vacation—with the right tour group, the Galápagos Islands are great for disabled travel too.

Caribbean cruise

Cruising is, by far, one of the most accessible ways to see the world. It allows you to stop in so many different places in a short period of time, all without lugging your belongings and medical equipment from place to place. I also love that I always have accessible accommodations to come back to at the end of each day.

While my personal experience has been limited to Caribbean cruises , I am hoping to take a Mediterranean cruise in the very near future. So far, I've sailed with Royal Caribbean, Carnival and Princess, and I've been delighted by the level of accessibility provided by all these cruise lines . On each voyage, my rooms have been spacious, the balconies have been accessible and the washrooms have had roll-in showers. Elevators were able to take me everywhere I wanted to go on the ship, and I appreciated having access to restaurants, casinos, shops, spas, theaters and nightlife right at my fingertips. Taking a cruise is truly like living in a mini city while you travel from place to place, and you don't even have to worry about booking accessible transportation in between.

One valuable lesson I've learned while booking cruises is the importance of reserving a wheelchair-accessible room, even if you feel comfortable navigating a regular cabin. The doors in standard rooms are notoriously narrow and likely won't accommodate mobility aids, especially electric ones. Opting for an accessible room will ensure you end up in the best cruise cabin for your needs .

Additionally, it's crucial to examine the itinerary before booking. Look for cruises where most of the ports of call are docked and don't require tendering. Tendering involves transferring to the shore via a small boat, which may not always be accessible if you use a wheelchair or have limited mobility.

London, United Kingdom

London was my first-ever international trip without my parents, and I'm so happy it was—the accessibility was truly commendable. Yes, the city is quite spread out and there are a lot of cobblestone streets. But with the right planning, this can be a dream city getaway for anyone worried about disabled travel.

What truly stood out to me in London was that all the taxis, known as black cabs, are wheelchair accessible. This was a game-changer and a departure from other places I've visited, where pre-booking accessible transportation can be a hassle. The freedom to flag down any vehicle and hop right in brought a sense of spontaneity and convenience to my London adventures.

In comparison to North America, I also found that London was very forward-thinking with accessibility, offering free caregiver tickets to most attractions and providing sensory-friendly or sign-language-interpreted showings of theater performances, museum exhibits and more. Even public washrooms displayed a higher level of accessibility, often equipped with emergency pull cords, roll-under sinks and adult-size changing tables.

My favorite attraction was the London Eye. This iconic Ferris wheel is one of the tallest in the world, and it is completely wheelchair accessible, allowing you to soak in breathtaking views of the city. (But don't let your adventure stop there—this list has you covered for all the best things to do in London .)

Atlantis Paradise Island, Bahamas

No list of favorite vacations would be complete without a classic "sit on the beach and sip piña coladas" getaway, and for that, my top pick is Atlantis Paradise Island in Nassau, Bahamas. I've traveled to various Caribbean destinations, and my trip to Atlantis stands out for its extraordinary accessibility.

Atlantis Paradise Island is a sprawling Bahamas resort that offers a plethora of amenities and ranks as one of the world's most luxurious hotels . From water parks and aquariums to restaurants, bars, casinos, shopping venues, art studios and kids clubs, this is a true haven of entertainment. Much like a cruise ship, it has everything you could ever imagine, eliminating the need to venture beyond the property. As a wheelchair user, I found this particularly appealing because it spared me the challenges of finding accessible transportation or worrying about accessibility issues in town. Unlike other Caribbean resorts with limited dining options or activities, Atlantis truly has it all, ensuring that staying occupied during my weeklong trip was an absolute breeze.

One minor drawback is that the shuttles provided to navigate the property are not accessible. But I found it remarkably easy to roll around on my own and explore everything I wanted to see. The rooms were spacious and catered to my accessibility needs, and it's also worth noting that the property has several zero-entry pools, making swimming easy and barrier-free.

• Tori Hunter : "You can go on a fully wheelchair-accessible suspension bridge in Squamish, British Columbia"
• Tori Hunter : "Discover the Myra Canyon Trestles: A Spectacular Wheelchair Accessible Hike in Kelowna, BC"

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City Sightseeing Moscow Hop-On Hop-Off Bus Tour with Optional Cruise

• Hop-on or hop-off at any of Moscow’s main highlights
• Views of Moscow from an open-top, double-decker bus
• Learn about the city with recorded commentary
• Visit Red Square, Alexander Gardens, and more
• Bus pass inclusions: 48 or 72 hour bus pass + walking tour
• Boat pass inclusions: 60 minute boat trip + walking tour
• Bus & Boat pass inclusions: 48 hour bus pass + 60 minute boat trip + walking tour
• Vouchers valid for 12 months
• Hotel pickup and drop-off
• Food and drinks, unless specified
• Location Name: The route begins at Red Square but you can board at any stop
• Wheelchair accessible
• Stroller accessible
• Near public transportation
• Confirmation will be received at time of booking
• Red Route runs from 10:00am - 6:00pm, every 25 minutes. Duration - 60 minutes. First stop - Bolotnaya Square.
• Most travelers can participate
• Green Route runs from 10:00am - 6:00pm, every 60 minutes. Duration - 120 minutes. First stop - Bolotnaya Square.
• Orange Route (currently suspended) runs from 10:30am - 6:30pm, every 30 minutes. Duration - 140 minutes. First stop - Museum of Cosmonautics
• Walking tour runs daily at 10:45am. Duration - 2 hours 30 minutes. Meeting point - Next to monument of Saints Cyril and Methodius.
• Boat tour operates 5th May - 20th October, from 11:30am - 6:30pm. Duration - 60 minutes. Meeting point - Zaryadye Park Pier.
• Mobile and paper vouchers are accepted for this tour.
• Vouchers can be redeemed at any of the stops along the routes.
• Vouchers are valid for 12 months
• For a full refund, cancel at least 24 hours in advance of the start date of the experience.

• DebbJ 0 contributions 4.0 of 5 bubbles Great way to get oriented to Moscow We started our Moscow experience with the hop on hop off. It was a great way to get orientated to the city. The additional optional tours were also good, we did the Metro tour which I highly recommend, we also paid for the Kremlin tour. The hop on hop off has three different lines all included. Only fault was the bus was sometimes full and you had to wait for the next one which was about 15 minutes (in the cold). Read more Written January 6, 2020
• UmaDelhi 0 contributions 5.0 of 5 bubbles 2 days are required Very very good audio guides- the voice quality was also good and also the anecdotes of history were brilliant. Russia is truly beautiful Read more Written September 1, 2019
• BeverleyT 0 contributions 1.0 of 5 bubbles Boat trip - TERRIBLE We got on the bus, but couldn’t buy a 1 day ticket. They suggested we do the 1 hour boat trip and said they would drop us to the dock. 1) they dropped us in the wrong place 2) they were lost because of the marathon Then the boat, after we finally found it: 1) stinking fumes, actually gagging 2) no commentary, in fact, no interaction unless you begged 3) offered us 2 for 1 icecreams as they had melted and refrozen as the fridge gets turned off at night Honestly, we enjoyed the afternoon in the boat but spent all of it laughing at just how awful it was!!! The worst thing in Moscow! Read more Written August 18, 2019
• niruDurbs 0 contributions 3.0 of 5 bubbles Not the best value for the price The ticket is quite expensive and covers three different routes in a 24 hour period. The red route is quite exciting and takes about an hour. The bus comes every 10 to 15 minutes. However the other two routes take about two hours each and buses come every 30 to 40 minute period. If the bus is full then you have to wait at the stop for the next bus. So personally I feel that not much can be seen this way. I definitely was not impressed. However it must be noted that one can learn a lot about the history of Moscow Read more Written July 3, 2019
• IrishCueTravel 0 contributions 1.0 of 5 bubbles SLO Motion Not all their fault , but if you plan on trying this Attraction be patient! Traffic is a big problem first and foremost. But to add additional unnecessary delays; the bus stops at each site for 15 minutes at a time or More ! I gave up half way through ( 45 minutes) ; and walked back to the starting point in 10 minutes! Read more Written June 4, 2019
• michael g 0 contributions 1.0 of 5 bubbles Worst hop on/hop off EVER Waited for 40 minutes in the cold rain for a bus that never came... unacceptable. Traffic is so bad that when on a bus the previos day it was barely moving. My advice-get a subway pass and a good travel guide book and do sightseeing on your own! Read more Written October 24, 2018
• Rebecca J 0 contributions 3.0 of 5 bubbles Boat element was excellent We purchased a ticket online for the boat and bus for 2 days. The boat element was wonderful, we saw some amazing parts of Moscow along the river side. The bus element was very disappointing as it only started at 10am and was finished by 6:30pm. It was extremely warm when we were there and it would have been great to do the tour in the cool of the day. There was also no air conditioning in the down stairs part of the bus. They also turned away passengers at one of the stops as the bus was full and there was not another bus for 40 minutes. Read more Written September 26, 2018
• Monismith2014 0 contributions 4.0 of 5 bubbles it was very enjoyable it was very interesting seeing things we saw walking around from the bus. so much more to see. we had a lot better view of the attractions from the height of the bus.also the bus was reasonable slow which gave us time enough for photos. it stopped at sparrow hill for 10 minutes for picture taking Read more Written September 20, 2018
• fati666222 0 contributions 4.0 of 5 bubbles The best way to see Moscow We did both routes but if you have little time then only do the red route.Its very informative and it takes you to the important sights.The staff on the bus are very friendly and helpful. Read more Written August 20, 2018
• adolfo17 0 contributions 3.0 of 5 bubbles The worst hope-on hope-off service I've ever seen Diffiult to understand the route maps and stops. Staff wouldn't help either. Lengthy stops. No air conditioning. Read more Written August 4, 2018
• Peter F 0 contributions 3.0 of 5 bubbles Two Routes There is a short red route which depending on the traffic takes about an hour. The route is generally around the Red Square area. The ear phones were small and sometimes the commentary did not link up with the sites you were seeing. The green bus takes you on a longer route and ours took two and a half hours due to the heavy traffic. I would not recommend this trip unless it is raining or you want to fill in time. The sights we saw were nothing outstanding with plenty of time at certain stops for photos. Also the driver stop for a bite to eat at one stop. Read more Written July 30, 2018
• Bernardo P 0 contributions 1.0 of 5 bubbles Boat Trips Moscow, Russia Yesterday, I booked a boat trip with the GetYourGuide.com web page and was totally horrible, didn’t have audio guide as it shows on the picture-Nobody Talk-. The girl on the picture-light blue bag-ask for 100 Rubles for show her the QR Code while I had the Booking and PIN number cause she must see the vessel name-Didn’t say nothing and after she said board any vessel. I suggest take the trip and pay on site, avoid fake internet pages, there are many other services with a lot of entertainment, don’t take this ones. Read more Written July 14, 2018
• Kathrynowl91 0 contributions 3.0 of 5 bubbles Good way to see some sites We usually do these tours when we travel. They get you round and you see the sight . The traffic is quite heavy so it is a bit slow but there is not a lot they can do about it. We only did the red route. Just a note people don’t queue here when the bus comes it’s a bit of a free for all. Read more Written July 13, 2018
• Daniyal91 0 contributions 3.0 of 5 bubbles Was Ok.! Started our tour of moscow from here, We had got the 2 Day Pass with the boat ride. The route and the map was good but not well managed. The bus didn't stop at many points. Were were unaware a couple of times at what point we were and missed them. Headphones and maps were provided. Would recommend one should check out the route map before going and decide which places to stop in advance, this way one can manage and enjoy the tour more and us it more effectively.! The boat ride was Ok, a little crowded. No guide provided, just a boat ride with restaurant service Read more Written July 12, 2018
• WilliamDyer 0 contributions 1.0 of 5 bubbles Poor service on boat and too many waiting times on buses For the price, you should expect at minimum English speaking tour guides with decent experience, but at least in my case that did not happen both in buses and boats. And in the boat even tough we were 90% English speaking tourist at least, the tour guide spoke 95% of the time in Russia, and only 3 sentences in English, I really counted how many times she spoke in English. And at the end she asks us if we have any questions? Of course I told her I couldn’t ask her anything since I didn’t understand 95% of what she was saying. The boat tour is not worth it, just take the bus that would be my advice. Second minus is the waiting times, in the boat they made us wait an hour before it departed, and in many stops with the buses waiting times of 20-30 minutes. I actually think I lost that day around 2 hours doing nothing. Be careful. Read more Written July 10, 2018

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

City Sightseeing Moscow Hop-On Hop-Off Bus Tour with Optional Cruise provided by City Sightseeing Moscow