corporate travel bookers

Pick the plan that takes your company places .

KAYAK for Business

Thrifty travel for small companies and solo business travelers looking to maximize their miles.

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$20 flat fee per trip

One-stop shop booking and oversight for midsize companies and scale ups. No subscription needed.

Custom pricing

Comprehensive travel management for large corporations with bespoke requirements.

Not sure which plan is right for your business? We can help. Contact us

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• Set up policy and approval flows in minutes and keep on top of travel spend
• Integrate tools like Slack and Expensify to make your company travel even easier
• Use the award-winning KAYAK app for on-the-go booking and itinerary changes

• Manage last-minute bookings and travel disruption with 24/7 agent support
• Access advanced booking options like booking for colleagues and guests
• Enhance duty of care and track travel metrics with enhanced reporting

• Eliminate expense reports by booking via project code with supplier direct billing
• Get real-time data visibility with next generation ERP-integrated reporting
• Benefit from dedicated account management to help maximize your travel program

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* Trips can include multiple bookings like flight and hotel. The fee is included in the final price but charged as a separate transaction for easier expense tracking.

Frequently Asked Questions

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Cheap flights, hotels , rental cars and travel deals:

KAYAK searches hundreds of other travel sites at once to find the best deals on airline tickets, cheap hotels, cheap cruises, vacations and rental cars.

Not what you’re looking for? Find thousands of other hotels , flights , car rentals and trains and buses with KAYAK.

Corporate travel just got better.

Imagine a world of travel management where tech and people work collectively. Where you can look, book and report, all in one platform. 

Your business travel matters. Make it count.

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Helping companies travel the globe simpler, faster, easier. 

Meet Melon.

A travel management platform that makes business travel a breeze.

Melon is everything you need to manage all the pieces of your business travel program, quickly, and easier than ever.

• Ultra-intuitive design
• 5-minute bookings
• On-point reporting for smarter decisions
• Access the best rates, no debates
• Live-chat with a travel consultant

Melon is the ultimate travel management solution that covers all your bases from booking, safety, reporting, policy, and expense.

Ready to see it in action?

book a demo

Our business? Getting you there.

More savings? Yes please.

Travel expertise? Anytime.

Latest tech? Always ahead.

The best fares and rates? Of course.

What our customers say about us, “corporate traveler provides a level of service that’s both thorough and anticipatory. we’re an incredibly fast-moving business and to have a partner as nimble as us managing our travel needs is invaluable.”, caroline roche, chief of staff @ bumble, “working with corporate traveler allows us to get key personnel there on time and most importantly, safely. it’s been seamless; they understand our business, conscious of costs and are an instrumental part of our operations.”, stephen cochrane @ rotech subsea ltd, “our booking fees have fallen and we’re now capturing more travel spend and have greater overall visibility, allowing us to really pinpoint where there are further savings to be made. ”, vicki mann, executive assistant @ new era.

Upgrade to effortless

Business travel is an investment, and it should feel simple. Take your business travel to the next level with exceptional service every step of the way.

With a blend of knowledgeable travel experts and seamless digital experiences, we’ve got you covered from door to door. Every experience, every interaction, every trip should feel simple, worry-free, effortless.

unparalleled service

Industry expertise? We know the ins and outs.

We make knowing how your business travels our business. The result? A travel management solution that perfectly balances adaptability and reliability. Trust us to expertly guide your business travelers – while catering to your company’s unique needs. 

Whether it’s meetings, events, or industry- specific travel requirements (and all their quirks), consider it covered.

industry experts

Supercharged savings & deals

Unlock exclusive negotiated rates to keep your costs down. With our vast global network, corporate travel deals are at your fingertips.

Looking for amazing value and choice for your next flight? Consider it done. How about rates at your preferred hotels? Of course! Our robust business travel management approach, fueled by powerhouse partnerships, means unrivaled value, sterling service, and a business travel experience that saves you time and money.

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Are you a decision maker, travel booker or corporate traveler?

I make the big calls

I book the big trips

I hit the road

The right travel policy?

It's a game changer..

Let your corporate travel policy work for you. Think of it as your go-to playbook, guiding each trip, from important meetings to long-term projects.

Dive in with us, craft a policy that’s unique to your business, and transition from travel turbulence to clear, confident skies.

Stay in the loop.

The world of corporate travel is always changing.  Sign up and never miss a beat. 

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Let employees book their own travel, at the best possible rates, and within spending policies

Hit the road with confidence when you have concur travel.

We’ve been in the travel and expense (T&E) industry for decades. In that time, we’ve seen the tremendous value that every organization sees when they automate their travel program. The entire travel process becomes easier, more efficient, and more accurate. There’s also a significant increase in policy compliance, and employees love being able to use a consumer-like mobile app.

10 benefits of Concur Travel

Create a travel and expense “super system” for your business

On its own, Concur Travel is an industry-leading travel platform and an investment you’ll never regret. When you combine it with Concur Expense, you create a total spending solution that includes a consolidated view of spending data, travel bookings that automatically populate expense reports, and the ability to reimburse employees faster.

Bring T&E together

See what these other SAP Concur solutions can do

This is probably the best program that I have used to manage the travel and expense of coworkers that are on business trips.”

Companies of all sizes benefit from Concur Travel

The best is getting better with the new Concur Travel platform

We’ve been hard at work updating our travel platform to better address our customers’ needs. In addition to a redesigned user interface that has fewer screens, users will experience more engaging imagery and improved product descriptions, sustainability, and carbon emissions information at the time of booking, and a consistent experience across devices and platforms.

Learn about our new Concur Travel

Take your travel experience even further with our extended network

Investing in Concur Travel isn’t just our software. You also get immediate access to our extensive network of travel suppliers, which can give your employees freedom to book the travel experiences they want on their own.

You also become part of a passionate, global community that you can use to explore thought leadership, tips and tricks, user groups, and more.

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Business Travel Management, Platform, Software And Technology

Business travel platform solutions

Follow a leader. One platform. One solution for all your corporate travel needs.

Travel technology pioneer

Egencia pioneered the way every digital travel management company (TMC) operates. Our technological innovations deliver solutions for business travelers and travel in a familiar and user-friendly way.

We deliver you the best corporate travel experience by continuously innovating the ways corporate travel can work for you. We do this by capitalizing on:  

• A network of suppliers that goes beyond air, rail, car and hotels — and caters to the in-between moments of business travel (lounges, Wi-Fi, destination information).
• Business travel software that supports your travel program and helps you save time managing expense reporting.
• Predictive analytics that deliver the best travel options to you and your travelers.
• Customer support bolstered by artificial intelligence.
• An omni-channel platform that works like you do — start booking a trip on one device and complete it later on another.

Savings and analytics

Stop spending hours consolidating data from multiple spreadsheets. We do the hard work for you and centralize your travel program data — online and offline — on our platform so that you can easily access it in one place.

This robust solution delivers data insights that come directly from our platform. Instead of relying on multiple third-party tools, our centralized approach allows you to save time by viewing dynamic visual reports on how your travel program is performing and helps you find savings opportunities .

Expert support

We have over 2,500 business travel consultants who provide support to travelers, arrangers and travel managers around the world, 24/7/365 .

Our agents use our platform to see what you see in order to help you and your travelers on any step of the journey. Agents recognize every traveler when they call to give them the service they deserve.

Egencia mobile app

Our industry leading mobile technology delivers robust features to every user: Travelers, approvers, arrangers and travel managers. We’re always updating and improving our app to deliver the best booking, itinerary and alerts for travelers and offer mobile-only features like special hotel rates and ground transport options.

Travel managers and arrangers have visibility into travelers’ bookings to manage itineraries on the go and can approve or reject trips with just two taps in the app, or they can monitor and track travelers across the globe with Traveler Tracker.

Policy and approval

We make managing your travel policy and travel approval easy by quickly viewing your travelers’ itineraries across every booking channel. Your company’s travel policy and approval process is also visible, automated, and integrated into the platform so that however your travelers book their travel, there are intuitive, visual guidelines to help them stay compliant.

The Egencia solution allowed Nasdaq’s travel manager to support the new corporate travel policy and easily guide travelers to in-policy choices when booking. The ability to adjust policy levers as needed allowed them to quickly react to trends and cost savings opportunities. They also introduced a pre-trip approval process.

View the case study

Traveller risk management

Travel security risks, from disruptive weather patterns, worker strikes or political events, exist everywhere and can happen at any time. This highlights the importance our customers have for a travel risk management solution that provides up-to-date news, clear and concise communication, traveler tracking, as well as medical and security assistance services.

Travel to some destinations may represent an unacceptable risk for your company and you can restrict travel as needed. We provide travel managers with daily alerts and flag any disruptive events by sending special alerts that include a list of impacted travelers. Travel managers can also pull a list of travelers from Travel Tracker when an emergency arises, online or in the app.

For clients that need a higher level of support when it comes to travel risk management, we also partner with a number of risk management providers.

Supplier network

Our expansive inventory is built on a broad network of global distribution system (GDS) aggregators for low-cost content, rail providers and hotel inventory options. This approach is fundamental to what our customers want: Choice with local, relevant travel options across the globe.

When it comes to booking travel having a massive inventory is great, but when you serve corporate customers, we know that offering relevant, preferred rates as quickly as possible is paramount in reducing the time spent booking.

With more than 500,000 hotels in our inventory, we offer Egencia Preferred Rates for more than 35,000 hotels and include amenities such as breakfast, Wi-Fi and parking, all negotiated exclusively for business travelers. We also recognize the Top 100 Preferred Corporate Hotel awards , an annual program that recognizes the top customer-focused hotels around the globe.

Beyond hotels, we’ve spent the last 20 years cultivating supplier relationships that span the entire travel experience, and our suppliers cover more than 30,000 cities in over 200 countries.

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Business Travel Agency

Put the power of one of the world’s leading corporate travel agencies to work for you.

Making the most of corporate travel agency services

CWT understands that the relationship between organizations and their traveling employees is changing. Your employees need business travel agents who can help them stay productive, get the best prices, and make travel easier for them. Your organization needs a corporate travel agency that helps you manage your travel program effectively, including:

• Getting started
• Engaging travelers
• Staying overnight
• Managing risk
• Delivering travel ROI
• Driving action
• Managing meetings

CWT, one of the world’s leading business travel agencies, provides world-class corporate travel management fueled by decades of experience, our amazing corporate travel agents and backed by award-winning technology. Our organization focuses on the business of business travel—so you and your employees can focus on your company’s business.

We make business travel easier for your employees

• Easy bookings on one, integrated platform that offers corporate travel agency services via mobile, online or phone.
• Single platform for business-relevant flights, trains, car rentals and hotels no matter which booking channel they choose.
• Consistent service in ~150 countries around the world by corporate travel agents
• Price tracking technology, helps travelers take advantage of price drops even after they’ve booked their airline ticket or hotel room.
• Proven best hotel rates —with a Best Rate Guarantee on our specially negotiated deals
• Highest rated mobile travel app of any travel management company or third-party—on both iOS and Android platforms.  

We help you manage corporate travel better

• Online, 24/7 access to an award-winning travel management command center .
• Shareable reports and graphics to help you win over key stakeholders and showcase your value.
• Automated messaging to help you improve communications to traveling employees, helping you improve policy compliance and give your employees helpful information.
• Traveler tracking available 24/7 through interactive maps and enhanced risk management services.
• An array of tools, services and processes that support travel policy compliance.
• New insights and savings opportunities recommended based on your company’s specific travel data.

Reach out to CWT today to discuss a travel program

Traveler help

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Learn more about our travel management offering

Travelers: manage your travel here . The below form is for inquiries about our corporate travel management offering.

To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the ‘unsubscribe’ link on any of our emails.

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With kind regards,

Business Travel is Always Personal

The new way to make travelers, bookers, and bottom liners successful, productive, and happy.

A NEW SOLUTION FOR BUSINESS TRAVEL

Business travel management has been stuck in a bygone era. Until now. AmTrav’s all-in-one platform was built from the ground-up for modern companies in a modern world.

DELIGHT   YOUR TRAVELERS & BOOKERS

Ditch your old, clunky, complicated corporate travel services for a fast, easy, empowering experience that travelers and bookers love   ❤

OUR TEAM IS YOUR TEAM

We’re behind you every step of the way. Our U.S.- based business travel experts are standing by 24/7 while you’re on the road. And our relationship managers are eager to collaborate to unlock savings and help optimize your processes.

Drive Your Productivity

Save time, money, and headaches with every report and resource in one online booking tool, with one sign-on, and one version of the truth for your travelers and team.

Admired by the Airlines

Amtrav is at the forefront of every innovation taking place in the industry. If it improves the customer experience you can be sure Amtrav is focused on it

MD of Global Distribution Strategyy

AmTrav is not only technically adept, but nimble and swift in delivering Southwest content in a superior and simplistic way.

Sr. Director B2B Strategy

AmTrav is a thought leader and trusted partner who’s always quick to deploy new technology.

Tye Radcliffe

Director, Distribution

AmTrav is a great partner and one of the most tech-savvy TMC’s on the planet.

Cory Garner

Former VP Sales & Distribution Strategy

And Loved By Our Customers😍

We have over 1,000 happy customers who have come to rely on our pioneering online business travel booking software and personal service.

New Thinking Solves Old Corporate Travel Problems

Learn how forward-thinking companies are re-thinking their approach to business travel to make travelers, bookers, and bottom liners more productive, happy, and successful.

Where's Your Fares?

Keep access to all your airline fares and add-ons with our NDC-ready booking tool.

Take a Travel Health Check

Answer these 5 simple questions to see how your program stacks up, and where it can be improved.

Latest News From Our Blog

Get product updates, business travel news, and helpful tips from the AmTrav Team.

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5 best corporate travel management apps

1. travelperk.

• Platforms supported : iOS, Android
• Languages supported : English, French, German, Spanish, Italian
• Premium : $99/month + 3% booking fee
• Pro : $299/month + 3% booking fee
• Enterprise : Custom

See how to save money on business travel

• Languages supported : English, Danish, Dutch, Estonian, Finnish, French, German, Irish, Portuguese, Spanish, Swedish
• Essential : €45/month or €39/month if billed yearly 
• Advanced : €99/month or €89/month if billed yearly 

• Languages supported : German, English, French, Italian, Chinese (Simplified)
• Pricing : Yokoy offers custom pricing based on each business’ unique requirements. The pricing model is based on the number of users, and is charged on a per-user/month basis. The smallest package is 50 users/month, plus a one-time set-up fee and implementation costs.

4. Travel Ibex

• Platforms supported : Travel Ibex is an online app that can be accessed on Wi-Fi or data via smartphone without any installation. 
• Languages supported : English, Spanish
• Light: $39/month per user
• Standard: $89/month per user
• Premium: $119/month per user

• Languages supported : English, German
• Pricing : Roomex offers a free version for manual corporate travel booking, and a travel management solution for a fee starting at 3% per booking. 

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

10 Most impactful travel technology companies in 2024

The 8 best business travel management companies in Europe

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Business travel made personal

Christopherson offers dynamic technology and exceptional customer service to connect your business to where it needs to go.

Get to the future—faster

Your trusted partner

We’d be honored to serve you among our 1,000+ organizations, providing you and your teams with our signature, tailored experience to help your business reach its goals.

An elite travel platform

We have a lot packed

Learn about our other services and how we can help your business take off.

Get more out of your travel budget and boost cost savings through our knowledgeable travel expertise.

Experience the luxury of smart travel technology with the trust of an experienced partner.

Our integrated booking, gives your travelers policy-compliant choices, all the while saving time and money.

Program management

Our travel program management services give you the tools and support to move upward and forward.

Know before you go

Connect with our team of experienced travel experts to learn how Christopherson can help your business travel with ease.

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14 best business travel backpacks for every budget

If you travel regularly for work, you won't need us to tell you that a good travel backpack is essential. That's especially true if a backpack can double as a decently sized carry-on luggage item while still housing your laptop in an easily accessible compartment.

We looked at some of the best (and most stylish) backpacks out there to take the hassle out of searching for the best item.

Without further ado, here are the best business travel backpacks that maximize form and function across various budgets.

Amazon Basics Laptop Backpack, $33.47

If you don't want to break the bank, the Amazon Basics range offers a reliable and, dare we say, fairly stylish backpack for less than $40.

The bag has a dedicated (and padded) laptop sleeve that can easily hold a laptop up to 17 inches in size; it has additional compartments for pens, keys, cellphones and other items.

There's also a water bottle pocket on both sides of the bag for easy access when you're on the go.

Buy from $33.47

Lenovo Legion Gaming Laptop Bag, $55.19 (normally $79.99)

Admittedly, we've never seen Batman carry a backpack, but if he did, we're pretty sure it'd look something like this robust bag by Lenovo. It has a 20-liter capacity and room for a 16-inch laptop, alongside seven inside pockets to suit all your work travel needs — including a hidden compartment for valuables.

Built for carrying electronic items, the bag features foam antishock bumpers on the corners of the laptop compartment for extra protection against bag drops and other jolts.

There's also a high-quality magnetic lock to keep your items safe.

Buy from $55.19 (normally $79.99)

Tangcorle Travel Carry On Backpack, $58.90

Part backpack and part carry-on suitcase, this bag has an expandable design. This means it has a capacity of 36 to 50 liters and should easily fit the maximum carry-on size for most airlines.

Other features include an external USB port with a built-in charging cable, allowing you to attach your own power bank and keep your devices charged while on the go.

The main compartment is similar to one in an ordinary carry-on suitcase and can easily store five to seven days' worth of clothes, depending on how you like to pack. It is perfect for long weekends and short business trips.

Buy from $58.90

Samsonite Novex Laptop Backpack, $69.99 (normally $99.99)

If you are shopping for a travel backpack from a reliable brand with a more down-to-earth budget, this Samsonite bestseller has a lot going for it.

Despite its price, the Novex Laptop Backpack doesn't compromise on the basics. The separate laptop and tablet pocket features a special webbing system that provides extra durability in case you drop the backpack. Plus, thanks to the special supportive lining on the top front pocket, you won't have to worry about misplacing your headphones, glasses or cellphone.

The main storage compartment has room for all the essentials, though you may not find it large enough for a full change of clothes or a pair of shoes.

Buy from $69.99 (normally $99.99)

The North Face Recon Everyday Laptop Backpack, $109

A modern classic, the Recon Everyday Laptop Backpack is a popular, on-trend design you'll frequently see on the backs of young professionals in buzzy city centers.

The backpack has two external water bottle holders and a main compartment capable of carrying up to 30 liters. Its laptop sleeve is also sizable and should easily hold machines up to 18 inches.

Perhaps its most interesting feature is the comfortable design of its shoulder straps, which are certified by the American Chiropractic Association.

Buy from $109

Ogio Renegade Backpack, $128.24 (normally $149.99)

If you're looking for the bag with the most pockets, this might be it. Ogio's flagship backpack has dedicated space for everything (laptop and iPad included) and then some. With a phone pocket, two zippered side pockets and five main pockets, you might just get lost looking around for your gear.

No matter how full you stuff this nearly 30-liter backpack, you shouldn't have much of a problem carrying it around, thanks to its supportive padded back panel and shoulder straps. This makes it easy to lug it around the airport or corporate campus.

Buy from $128.24 (normally $149.99)

Incase ARC Daypack, $129.95

Apple aficionados will no doubt be familiar with Incase, a popular brand of cases and protection solutions for iPhones, iPads and Macs.

The laptop pocket is big enough for a 16-inch computer, and it's lined in faux fur for additional protection. Its travel tech compartment also includes RFID-blocking technology, preventing thieves from stealing your digital information.

A water- and stain-resistant coating, two dedicated water bottle holders, and a pass-through system for rollaboard bags make this the ideal bag for anyone going from the gym to the office to the airport. If you need something bigger, Incase also makes a larger A.R.C. travel pack.

Need more convincing? Both bags are made from a sustainable mixture of recycled polyester, giving the company its A.R.C. acronym, which stands for "a responsible carry."

Buy from $129.95

Aer Pro Pack 20L, $179

As far as business travel backpacks go, Aer's is certainly quite stylish. It comes in three colors (black, navy and olive), and it's made of sustainable materials without compromising on durability. A separate laptop compartment safeguards your most precious technology, while the main compartment is large enough for all your chargers and other travel accessories.

The standout feature is the main compartment's 180-degree flat-open zipper system, giving you unobstructed access to all your belongings.

There's even a hidden pocket to store an AirTag or other tracker so that you can locate your bag even if it's stolen or misplaced.

Buy from $179

Away The Everywhere Zip Backpack, $195

Made with water-resistant nylon, the Everywhere backpack by Away has a full wraparound zip that provides access to the main compartment. Not only can you fit more things in an orderly fashion, but you'll also be able to easily see your things when you need to retrieve them from the backpack.

Alongside the main compartment, the bag also houses a 15-inch laptop pocket with a magnetic locking zipper and padded shoulder straps for comfort. It's available in five colors — including the limited-edition garnet colorway.

Buy from $195

Timbuk2 Never Check Expandable Backpack, $209

The Timbuk2 Never Check Expandable Backpack has space for everything and then some. The padded rear pocket is the perfect spot for a laptop, so you won't have to dig through the main compartment to find your computer.

The main compartment is spacious and can expand by nearly 3 liters, giving you more room for your belongings. Plus, the front pocket has a dedicated organizer with multiple pockets, so you'll never forget where you put your passport, charger and cables.

Buy from $209

Nomatic 20L Backpack, $279.99

Although you may not have heard of Nomatic, this brand receives rave reviews from its loyalists. The company's bestselling backpack comes in two sizes: 14 liters and 20 liters. Both are expandable by nearly 20%.

The flat rectangular design may be controversial at first glance, but at least you can't complain about finding space for all of your gizmos. The bag has a staggering 24 unique storage compartments, ranging from enclosed pockets to mesh nets. It's a great bag for those who like to stay extremely organized when they're on the road.

Buy from $279.99

Briggs & Riley Traveler Backpack, $329

The Briggs & Riley backpack has an impressive amount of storage capability thanks to its multitude of pockets and 180-degree, lie-flat opening that allows unfettered access to every nook and cranny.

The laptop sleeve and tablet sleeve are in the same area as the main packing compartment, but they're separated by a zippered inner pocket to keep your clothes all by themselves.

There's also a so-called PowerPocket that fits an external battery pack and keeps a charging cable within easy reach — perfect for a quick boost of juice while you're on the go.

Buy from $329

Tumi Alpha Bravo Navigation Backpack, $525

Though Tumi makes a handful of durable bags, the Navigation Backpack excels for a wide range of travel needs. It features a separate padded laptop compartment (that can fit even the largest MacBooks), a main storage area and plenty of other smaller pockets.

It also has a zip expansion feature if you decide to grab some souvenirs during your travels.

The backpack comes in five colors, giving you plenty of choices to match your personal travel style.

Buy from $525

Rimowa Flap Backpack Large, $1,725

If you're looking to make a statement and are willing to spend some serious cash, Rimowa's travel bags are the way to go.

This luxury Italian-made large canvas Flap Backpack features a padded laptop sleeve and a large drawstring compartment to fit all of your travel essentials. It is secured by a flap-top enclosure with a magnetic buckle emblazoned with the Rimowa logo.

Buy from $1,725

Related reading:

• Key travel tips you need to know — whether you're a beginner or expert traveler
• The best travel credit cards
• The 18 best places to travel in 2024
• 6 real-life strategies you can use when your flight is canceled or delayed
• 8 of the best credit cards for general travel purchases

Destination management company in Russia

Destination management in Russia is one of the main focus areas of our agency.

For the years we are successfully carrying of corporate groups in Russia as professional incoming agency in Moscow. The Proekta’s staff is experienced specialists with excellent knowledge of all local features of Russia. The most popular destinations that corporate groups visit are Moscow, St. Petersburg, Kamchatka, and Sochi. We develop unique programs and concepts for each corporate tour to create a memorable experience.

Destination management company in Moscow is needed to ensure running event and logistics at the highest professional level. The knowledge of city’s dynamics, original places and non-tourist sights is the main difference of a professional incoming agency from a mass tour operator.

Destination management in Moscow is quite a young industry, but it has great potential. Here in Russia you can always find what to research and make discoveries every day. Russia is a vast country, not like all the others. Here you can experience different climatic conditions for a few hours, get familiar with different cultures and history of our civilization. There’re infinitely many nuances in such a large country as Russia, and dmc in Moscow and Saint Petersburg should take them into account. That’s why we develop each service for our clients on an individual basis.

Direct and long-term contracts with hotels, transport companies and many other service providers allow us to follow flexible pricing policy. For dmc Moscow is city with endless cultural and historical potential, you can discover it hundred times and find every time something new.

We have taken all the best and most interesting in Russia for our customers. We’re excited to use difficult and out-of-the-box solutions since we know nothing is impossible and want you to remember Russia with love. 

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Millennials and Gen Zers want human connection, so they're choosing travel tours with strangers to cure their loneliness

• Intrepid Travel said young people are seeking immersive, non-traditional vacation experiences. 
• Millennials share more travel similarities with Gen Z travelers than previous generations.
• Young travelers are prioritizing interest-based travel over destination-based travel.

Young people are seeking more human connection in the post-lockdown era, so they're embracing small-group travel.

Modern technology and social media apps have created a hyper-connected world, but many millennials and Gen Zers say the focus on screens has caused an epidemic of loneliness .

While New apps and local community groups are trying to address this "social distance" problem, some young people are choosing to book their vacations with strangers to find more face-to-face camaraderie.

Intrepid Travel, which organizes small-group experiences in over 100 countries, including Morocco and Sri Lanka, says it's seen a growing interest from young people in these kinds of group tours.

"They're prioritizing travel over buying houses, mortgages, and other expenses," Matt Berna, Intrepid Travel's president of the Americas, told Business Insider.

Group travel can be hit-or-miss with people. They can conjure an image of 40-plus tourists being led off a bus to an overcrowded attraction by their shouting tour guide.

But Berna said Intrepid Travel's focus on small group experiences is the opposite. The average Intrepid Travel group has 10 people.

"It allows us to travel like locals," Berna said. "We eat in small local restaurants. We stay in family-owned hotels. We typically avoid mass market tourism, hotels, or experiences."

It also allows people to form new bonds in a tight-knit setting, which young travelers crave, after the COVID-19 pandemic.

"Camaraderie in a group is so special because you make great friendships and share laughs and stories," Berna said.

Related stories

Berna said these unique experiences are popular with 18 to 29-year-olds — Intrepid Travel's core audience. Experiences are designed with young travelers in mind, offering more free time to explore on their own and more active outings.

Berna said Intrepid Travel began receiving requests from people in their 30s looking for adventures off the beaten path. Millennials traditionally valued experience-driven opportunities , and that desire hasn't waned with time.

"It became clear that millennials are aging, but the style they want to travel is immersive," Berna said. "If anything, they resonated more with Gen Z than the generations above them."

American Express Travel's 2023 Global Travel Trends Report found nearly 80% of millennials and Gen Zers respondents said they want to "partake in a day in the life of locals in the destination they are visiting," pointing toward activities like visiting local cultural sites and "hole-in-the-wall" attractions.

Airbnb, owned by millennial billionaire Brian Chesky , reported in 2020 that it also found that "immersive encounters" were becoming more popular with this generation, with interest up 102% year-to-year.

Older generations, Berna said, book vacations based on destination. Older travelers tend to plan vacations around conventional tourist spots — think the Eiffel Tower in Paris — because it's popular.

However, younger travelers don't have the same sense of FOMO — or "the fear of missing out" — that their parents do. Instead, they book vacations by interest.

At Intrepid Travel, that includes cycling enthusiasts traveling to Vietnam to peddle through the local sites. Experiences based on camping, festivals, and food are also options travelers can explore.

"They want to be a trendsetter going to the next cool place," Berna said. "It will be something new you can share with your friends, so you get the bragging rights. It's a bit more adventurous instead of following the crowd."

After conducting consumer research among its more than 300,000 travelers, Intrepid Travel formally expanded the young trip age range to 35 in February.

"Intrepid identified an opportunity to better cater for an expanded age range after experiencing a rise in inquiries from travelers in their early 30s wanting to join Intrepid's young adult trips," a press release said. "The company conducted extensive consumer research which showed that most travelers aged 18 to 35 prefer to travel with those of a similar age."

As for where travelers are going, Berna said South America has emerged as a top contender, with Peru gaining traction. The country closed its tourist attractions amid political unrest from late 2022 to early 2023, but they reopened in February 2023, according to Travel Weekly .

Another top spot is South Korea, which Berna said is typically more affordable than Japan. Intrepid Travel said they saw 172% increase globally in bookings to South Korea from 2022 to 2023.

"People want to go away and have these stories. They've settled back post-pandemic into feeling life, wanting to travel again, and seeking connection," Berna said. "Not just with other travelers in groups but with destinations."

Watch: Marriott International's Tina Edmundson tells Insider that the travel mindset has changed since the pandemic

• Main content

Chase Travel Is Growing as Fast as Booking Holdings But Faces ‘Headwinds’

Dennis Schaal , Skift

May 23rd, 2024 at 4:38 PM EDT

If a soft economy is causing luxury travelers to limit their discretionary spending, that's sour news for Chase Travel in the short term. But over the long term, Chase Travel and some of its banking peers are trending upwards in travel.

Dennis Schaal

Chase Travel grew sales last year at a pace on par with Booking Holdings and far ahead of Expedia Group.

Still, Chase Travel is a fraction of their size and it’s been around only a few years – it launched its new brand identity just this year.

And it reported at its annual investor day earlier this week that “macro travel headwinds” were impacting its profit margins. Booking Holdings CEO Glenn Fogel, meanwhile, said he saw “resiliency in global leisure travel demand” in the first quarter.

Chase Travel, which skews toward travelers looking for premium trips, is seeing softness among luxury-oriented travelers. Marianne Lake, CEO of Consumer & Community Banking, which includes travel, told investors that “higher income segments are showing lower growth with slowing discretionary spend, including in travel and luxury retail.”

What the Numbers Say

Chase Travel, a division of JPMorgan Chase, said its aim is to attract new customers and to gain share from competitors, which in the case of Booking Holdings and Expedia, have been around for decades.

Let’s look at the latest gross bookings numbers, which is the total amount of travel sold, not revenue, at Chase Travel compared to Booking and Expedia.

2023 Gross Bookings and Percentage Increase

Source: Company filings/Skift

Chase Travel grew its gross bookings 25% year-over-year in 2023, edging out Booking Holdings at 24%.

Expedia Group, which was putting the finishing touches on rolling its Vrbo vacation rental unit onto a common Expedia-Hotels.com tech platform last year, lagged with growth at just 10%.

Chase Travel, of course, should be growing faster given that it’s essentially a travel startup. It was just 6.6% the size of Booking Holdings in gross bookings in 2023, and 9.6% the size of Expedia Group. It’s notable that Booking grew at a similar pace.

In addition, Expedia supplies a major portion of Chase Travel’s hotel supply. So gross bookings growth at Chase Travel is good news for Expedia Group — unless a chunk of Chase Travel’s customers would have otherwise booked at Expedia.

At JPMorgan’s investor day a year ago, the company said Chase Travel was on track to do $10 billion in sales in 2023, which it achieved, and $15 billion in 2025. Chase didn’t explicitly reiterate that $15 billion target for its travel business this week. However, it may be folded into a $30 billion target for all of its commerce platforms that Chase articulated a few days ago.

What Else Did Chase Travel Do in 2023 and 2024?

Along with the official launch of Chase Travel in 2024, it ran its first national multimedia brand campaign, Where Travelers Go . [You can also view the ad below.]

The company now has six airport lounges — Expedia and Booking have none — including two it opened this year at LaGuardia and JFK. Six more are in the pipeline.

Chase Travel offers more than 350,000 hotels, and last year it launched a premium hotel collection called The Edit, which now has 800 properties.

In late 2023, it began enabling cardholders to book Southwest’s leisure fares with points or cash — and that’s something that no other credit card companies or online travel agencies have announced they can do. Google Flights began displaying Southwest’s flights for the first time this week. Southwest is one of the largest domestic airlines in the U.S.

Among other data points that Chase Travel released this week:

• Its bookings increased 12% in the first quarter year over year;
• Chase Travel attracted 3.5 million unique customers, a 19% jump, and they booked 9 million trips in 2023.

Have a confidential tip for Skift? Get in touch

Tags: booking holdings , booking.com , business travel , chase , chase travel , credit cards , expedia , expedia.com , jp morgan chase , loyalty , online travel newsletter , southwest , vrbo

Photo credit: Chase Travel launched its 'reimagined brand' in 2024. This is a screengrab from its 'Where Travelers Go' advertising campaign. Chase Travel/Youtube

American Airlines Admits Business Travel Misfire; Shares Drop

A merican Airlines is backing away from a strategy that Chief Executive Robert Isom said drove away lucrative corporate customers and dragged down the airline’s revenue.

American had bet that a slowdown in business travel following the Covid-19 pandemic would help it push dramatic changes in its relationships with corporate customers. The airline last year slashed its sales staff and removed some fares from the channels that big companies tend to use, aiming to coax more travelers to book directly on American’s website or app.

It didn’t work. While rivals at Delta Air Lines and United Airlines said they have been buoyed as companies sent employees back out on the road this year, with roughly 14% increases in corporate travel revenue in the first quarter, American said it hadn’t seen the same boost and had lost business to rivals.

“We can never be difficult to do business with,” Isom said Wednesday in an investor presentation. “Others are benefiting from what we’ve done over the last six months or so. We’ll get that back.”

American’s shares tumbled 13.5% Wednesday, the stock’s largest single-day drop-off since June 2020, when the pandemic had ravaged travel demand.

Isom’s mea culpa came a day after the carrier cut its second quarter profit forecast, flagging weaker than expected revenue. American also said that it would part ways with Vasu Raja, the executive behind the airline’s effort to revamp the way many customers did business with the airline.

Raja, who became American’s chief commercial officer in 2022 and who has been with the airline for two decades, has been “an innovator,” Isom said. “But sometimes we need a reset.”

At the time when American began considering a new approach to corporate bookings, big companies weren’t sending employees out on the road as much as they once had. Raja and other executives believed it no longer made sense to spend millions of dollars on travel agency commissions and wooing corporations with perks and discounts.

American saw direct bookings as a win-win. Customers could avoid the patchwork of intermediaries and pre-internet-era workarounds that can be a frustrating hallmark of corporate bookings. Any business traveler who had been stuck on hold waiting for an agent to manually change a flight would immediately see the benefit, the airline reasoned.

The changes helped reduce expenses for American, and the airline said customers using its channels were much more likely to buy up to a more expensive offering.

In April, Isom said that the carrier would likely have to do some fine-tuning as other airlines benefited from the business travel rebound. American in recent weeks hired consulting firm Bain & Co. to evaluate the strategy, according to people familiar with the matter.

Isom said Wednesday that the moves ended up alienating travel agencies and corporate customers who are among the airline’s highest spending.

Isom said American will swiftly modify its strategy, making it less punishing for travel agencies that have struggled to keep up with the pace of change.

The company is calling off a plan to restrict frequent flier mile awards to bookings made on its own website and other “preferred” agencies. Instead of removing fares from old booking channels, American will look to add more incentives to promote adoption of modern booking technology.

“To the degree our approach has driven customers away from American, we are unequivocally committed to getting those customers back,” Isom said.

Stephen Johnson, another longtime American executive who serves as vice chair and chief strategy officer, will take over the commercial side of the business and lead a search for Raja’s replacement, the company said Tuesday. Raja didn’t immediately respond to a request for comment.

Shares of other airlines also sold off Wednesday as investors worried that some of American’s problems point to faltering demand heading into what is traditionally airlines’ biggest moneymaking season.

Isom said that there are too many seats flying in the U.S. market, which has resulted in weaker prices. American plans to slow its growth in the second half of the year to bring capacity in line with demand. Other domestic-focused airlines have faced similar challenges and have had to throttle back.

After American’s announcement Tuesday evening, United swiftly followed with its own release, saying that its forecast for adjusted profit of $3.75 to $4.25 per share in the second quarter hadn’t changed.

Write to Alison Sider at [email protected]