du tourist card recharge

DU Tourist SIM Card Prices, Visitor Packages & Offers

DU is the largest telecom network in UAE, providing prepaid, postpaid, broadband, and WIFI services. This network is the second largest network in UAE which is mostly used due to its lowest rates and SIM card prices. DU tourist SIM card already new offers which are called the Visitor SIM plans cost about AED 49. We will explain the complete information about its packages, and prices, and comparison of DU SIM card prepaid and traveller SIM cards .

Table of Contents

A new SIM card by DU costs about a minimum of AED 49 with some free calling minutes and internet data. Customers have opportunities for free SIM cards without bundle activation that can be obtained from any airport in the UAE.

Tourist SIM cards with unlimited data packages and calls are also available at the lowest cost compared to other networks. If you want to use the WIFI services, Du also offers WIFI packages to its customers some are free and some paid but are unlimited*.

Du Tourist SIM Card Prices _ Best Visitors Plans

• Free SIM : 1GB Data (24 Hours)
• AED 49 : 30 Flexi Mins, 2 GB, Unlimited Internet Calling
• AED 99 : 30 Flexi Mins, 6 GB, Unlimited Internet Calling
• AED 139 : 30 Flexi Mins, 10 GB, Unlimited Internet Calling

These plans, including a free SIM card, are valid for 28 days only. After this, customers can recharge the balance to continue using the services. Flexi minutes are usable to call within the country and internationally.

You can get more information by dialling the USSD code *101#. All the plans have free internet calling, and you can use it for free on Botim , WhatsApp, Facebook, Twitter, and Snapchat.

Here are the more Visitor SIM card plans:

• All packages include free Unlimited internet calling .
• Internet calling is valid for the Botim app
• Flexi minutes are usable for local and international callings

Du visitor packages are limited which we have provided you with the list. If you are already living in the Emirates, you can buy additional prepaid SIM cards with different packages and prices.

You can buy any sim card online which will be delivered to your given address within 1 hour. All customers can use tourist SIM cards as Pay as You Go after expiring the packages. When you buy a new SIM card, you have option to get a physical or eSIM card.

Customers are also eligible to get free 100GB of data on prepaid SIM cards when they activate the Du UAE app for the first time. Postpaid customers have many great options before buying a SIM card in Dubai including data packs. All the information we have added on our tourist page .

Du Pay As You Go Visitor SIM Card Plans

Du pay as you go SIM card price is AED 55 which comes with hundreds of add-ons, internet, calling and roaming packages. If you want to buy a non-contract Du SIM then Pay As You Go is the best selection that comes with 2 Flexi minutes for local and international calling .

The best advantage of this offer is that you don’t have to pay monthly fees and you can save money. Whenever you need internet, calls, and any value-added services, you can easily activate them according to your needs.

Tourist SIM Card Add-on

If your package and data have expired prematurely, you can activate the addon. This addon is available daily and weekly for traveller SIM card users.

• Dial *055# to activate tourist add-ons
• Dial *135# to manage your account

Out of Bundle Charges

Out of the bundle, the default rates will be applied:

How to buy a Du SIM Card in UAE?

After selecting the SIM card you can easily buy DU SIM at any airport. With all the package and SIM information provided, you can select any SIM and purchase it from the representative. If you wish to book a SIM card before you arrive in the Emirates, this option is also available on Du’s official website du.ae/.

Requirements:

• You need your original Passport along with a copy

Buy a SIM Card at the Airport

• Open shop.du.ae/ from your device or get the plans card from the airport
• select any plan according to your needs mostly we have added all in this post
• Select the SIM card eSIM or physical SIM card
• Insert it into your phone and activate it

You can buy SIM cards by visiting any nearest Du store or selling point. You must have your Emirates ID or passport to buy a SIM card.

Activating Du Visitor SIM Card

Buying a SIM card from the store will be active on your Emirates ID or passport. You have to verify your SIM card to use it.

• Insert SIM in your mobile phone and power on your phone
• Upon turning on your mobile, you will receive an SMS from 1220
• Reply it with your date of birth example your birthday is “June 12, 1990”, Send ‘1990’ to 1220
• SIM card will be activated successfully and you will receive 1GB of data for free

Sometimes customers never receive SMS from 1220 which causes a big problem and customers have to visit the Du store again. You can the second method to activate the tourist SIM card.

• Dial *122# from your phone
• Enter your passport number, date of arrival (according to your passport), and country name
• After completing all the steps, your SIM card will be activated within a short time

DU is offering free SIM cards to its new users who come to the UAE for a short time. They can buy this SIM card and can get a 1GB data bonus for 24 hours. This is a limited-time offer that is valid for only tourists or new customers.

DU SIM card is the best selection if you are on a budget. Its 5G coverage is amazing and is available in all urban and rural areas. You can call 135 to activate, deactivate and know about your SIM card. You can also buy a Du eSIM card or move from a physical SIM card to eSIM using the app. Below, we are giving you all the basic information that can be helpful for you.

Helpline: 155

Package Activation: Dial *135#

Check Balance: Send “Balance” to 1355

Recharge/voucher: Dial *135*voucher/card number#

Addon Activation: Dial *055#

Website: https://www.du.ae/

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Hi, I am Saleem Baloch and living in the UAE. After moving to Dubai, I got a lot of experience with telecom and travel here after which I started this blog. I personally tested eSims, physical prepaid and postpaid SIMs in UAE and share my knowledge with people.

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Free Du Tourist SIM in Dubai Airport: Activation & Top-Up Guide

If you’re visiting the vibrant city of Dubai, you’ll find that having internet access is essential for navigating and enjoying all it has to offer. In this article, we’ll show you how to get a free Du Tourist SIM card at the airport, activate it, and keep it topped up. Whether you’re looking to share your adventures, stay in touch with loved ones, or just need the internet for directions, we’ve got you covered with simple steps to ensure you’re connected throughout your stay in Dubai.

Pick Up Your Free Du Tourist SIM at Dubai Airport

Your digital journey in Dubai begins as soon as you land. After you’ve passed through immigration, you’ll be given a free Du Tourist SIM card , right alongside your passport, now stamped for entry by the Immigration Officer.

Also See: 3 Ways to Check Your Du SIM Number in the UAE

How Long Can You Use Your SIM?

The validity of your Tourist SIM card aligns with the length of your visa. As you exit the country, your SIM will automatically deactivate, and you’ll receive a notification about the deactivation. This feature ensures your privacy and data safety once your stay concludes.

Enjoy Free Data Immediately

The Du Tourist SIM comes with 1 GB of free internet, which is available for use within the first 24 hours. After you have utilized this allowance, you can recharge your SIM either through the Du website ( www.du.ae/qr ) or at a local retail outlet.

Related Article: 3 Quick Ways to Check Your Du Balance

Simple Activation Steps

To activate your SIM:

• Insert the SIM into your phone.
• You will receive a verification SMS from 1220, asking you to reply with your birth year (e.g., if your birth date is 25 February 1990, send an SMS “1990” to 1220).
• After successful verification, you can start using your free 1 GB local data for 24 hours.

Didn’t get the SMS? No problem:

• Dial *122# and enter your passport number, country name, and date of arrival as per your passport.
• The system will validate this information. You’ll then receive a notification stating that your activation is in process.
• Upon activation, you will receive a notification informing you that the SIM is ready for use, including your new mobile number.

You Might Also Like: How to Claim Your VAT Refund in UAE: A Guide for Tourists

Your New Number

You’ll receive an SMS with your phone number once the SIM is activated.

Choosing the Right Package for You

Once you have consumed the initial free benefits, Du has various plans for tourists, from 2GB to unlimited data, starting at AED 49. Plans include minutes for national and international calls and even unlimited internet calls, depending on the package you choose.

Switching to an eSIM

If you prefer eSIM, you have the option to convert your physical SIM to an eSIM. This can be done at any Du store at the airport by showing your physical SIM.

Also Read: How to Check Your Nol Card Balance: 3 Easy Ways

In conclusion, staying connected in Dubai is made easy with a free Du Tourist SIM . By following the straightforward steps outlined in this guide, you can activate and recharge your SIM, ensuring seamless internet access during your stay. Whether for navigation, social sharing, or staying in touch, this SIM card is your key to a hassle-free Dubai experience.

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Mohammed Ameen is a seasoned content creator specializing in expatriate life in the Middle East. Since 2012, he has been creating content for websites focused on expatriate life in the Middle East.

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Du Tourist Sim: How to get Sim for tourist/visitors in Dubai, UAE? Plans, Cost, Data, documents required, Where to get, How to activate, top up?

Table of Contents

Du Tourist Sim Card: How to get Sim for tourist/visitors in Dubai, UAE? Plans, Cost, Data, documents required, Where to get, How to activate, top up?

What is tourist sim card.

The offers special tourist SIM cards with different packages to people visiting Dubai for business or vacations . You can get the SIM from the airport as soon as you land; however, the tourist SIM is for one-time use. This means you can use it for as long as your package lasts and won’t be able to renew it.

Du Tourist Sim Card Dubai

Now tourist can buy Du Network Sim in Dubai.

Du Tourist Sim Card Plan Details

Unlimited du data plans, other du data plans, how to recharge in du tourist sim, dubai.

• Visit https://myaccount.du.ae/ .
• Enter your mobile number.
• Choose your Payment Option. (Visa, Mastercard and American Express and also use international cards.)
• Select your Data Options and Flexi minutes.
• Click Select.
• Click Confirm.

Download Du App from Google Play Store, Android/Apple store, mac, ios/ Huawei App Gallery

*You can Get a Tourist Du Sim Card on the Airport itself

How can I get sim card in Dubai?

The SIM card can only be delivered and activated in-store.

• Obtain your SIM card from Etisalat outlets: Dubai Int’l Airport (T1, T2 & T3),
• Abu Dhabi Airport (Terminal 1),
• Sharjah Airport arrivals, or city locations.

What are documents required to get/obtain in Du Tourist SIM?

• A photocopy of your Emirates ID
• Residence visa

How can I activate the free Du Tourist SIM on arrival?

The SIM is already active and has information about your name and passport details. To start using the line, you will need to perform a verification following a few simple steps:

• Insert the SIM into your phone.
• You will receive a verification SMS from 1220 , requesting you to reply with your year of birth.
• Once the verification is successful, you can start enjoying the free 1 GB of data for 24 hours.
• You will receive an SMS with your mobile number.
• In case the verification is not successful because the year of birth you’ve entered is incorrect, please visit our store to get a new free SIM with your ID. You have 14 days to complete the verification. Otherwise, your line would be deactivated.

Du Tourist SIM Recharge Options

How long is the Dubai Du tourist SIM valid for?

• The du Tourist SIM is valid for up to 90 days .
• You can extend it for another 90 days by dialing *135# .

How to Pre-book your Tourist SIM in Dubai, UAE?: Procedure, Documents required, Where to Collect, Cost?

View the How to Pre-book your Tourist SIM through the above link.

Best Tourist SIM Card in Dubai, UAE

Dubai tourists to get free sim cards on arrival at airport.

View the Dubai Tourists to get Free SIM Cards on Arrival at Airport through the above link.

Du Customer Care Contacts

View the Du Customer Care Contacts through the above link.

Du Head office : Dubai Hills Business Park, Dubai, United Arab Emirates

Customer care Number: 00 971 4 390 5555

In UAE: 800155

for Consumer or Business: 800188

Overseas: +971 55 5678155

Email: [email protected]

Du Official Website: du.ae

List of Du Stores in Dubai, UAE

View the List of Du Stores in Dubai, UAE address, phone number, email, through the above link.

Is there any problem / complaint with reaching the Du Tourist Sim Card Address or Phone number? Please report any issues using the below comment form.

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DU Tourist SIM Card Offers – Visitors Plan and Prices

DU is the second-largest telecom network in the UAE. It also offers free SIM facilities to new visitors to Dubai. If you go to the UAE , you will find their SIM shops at the airports of Sharjah, Abu Dhabi, or Dubai. DU Free SIM provides 1 GB of data which can be used for 24 hours. But if you want free minutes of SMS or internet for more days, you can buy DU’s Tourist SIM which starts at 49 AED. In today’s article, we will share with you DU Tourist SIM prices, package information, and other information.

DU is used in UAE due to low prices and good services. Whether you are visiting UAE for 7 days, 10 days, or 15 days, here are the various packages. Make your favorite offer and make your trip memorable. DU also provides Wi-Fi internet, and 5G internet facilities to its new customers. DU Wi-Fi is used wherever DU signals are available. Also to use 5G or 4G you must have a 5G or 4G device.

Table of Content

Du Tourist SIM Card Prices

DU SIM is continuously working to provide various facilities to its new users. Below are SIM data from free SIM to AED 139. One can get minutes SMS and internet by selecting these plans. You can use Internet Calling on social networks like Twitter, Facebook, Botim, and WhatsApp.

DU SIM of the above packages can be used for up to 28 days. So if you are a visitor in UAC for 1 month then the above packages are best for you. Note that the packages mentioned above are only available to UAE tourists. Existing customers in the UAE are not eligible to avail of this offer. Below are the details of the following DU Visitor SIM card packages.

DU Visitor SIM card packages

FlexiMint and SMS on offer can be used for international and local calls. Use other Internet calling data on social networks such as Twitter, Facebook, Bootem, and WhatsApp. Visitors can use the SIM card as a form of payment after the DU Tourist SIM package offer ends.

To check more DU offers, dial *101# or visit du.ae official website. Get 100GB free on the DU SIM app if you are using DU Prepaid SIM for the first time. To order SIM at home visit DU’s official website and order SIM at your address.

Du Pay As You Go SIM Card

Du Pay as You Go SIM Card provides service to its users without any monthly fee. If you want to get the Du Pay as You Go SIM card without any contract, it provides 2 flexi minutes international and local. With which you can make domestic or international calls and there are no monthly charges.

Prepaid Easy

• Free SIM card with credit only for AED 25, AED 45.
• Make unlimited calls to just 1 du number.
• Additional minutes and data facilities are available.
• DU app special offers (up to 2GB free data)
• No commitment.

Flexi Prepaid

• Customizable plans with various data and minute options
• Build your plan with the flexibility to change it anytime
• Free SIM card
• No commitment

Pay As You Go Plus

• For business users
• Starting from 240 AED/month
• Multiple recharge options
• Wide range of add-ons

Other PAYG options

• Tourist SIM:  Free 1 GB data, available at Dubai airports
• Special offers:  Limited-time promotions on specific plans

DU Out of Bundle Charges

Details of DU Out of Bundle Charges are here. It has default rates applicable.

DU Tourist SIM Card Add-on

If in any case your DU package or data has expired prematurely due to heavy usage, then you can activate the DU add-on service. This add-on is available in 24-hour or weekly packages for passenger SIM card users. You can activate tourist add-ons by dialing *055# or manage your account by dialing *135#.

How to buy a DU SIM Card in UAE?

It is straightforward to get a DU SIM Card Free or Paid SIM both of which are shared with you. If you have your passport or ID card, go to any DU SIM Card business center, nearby retail, or store and buy a DU tourist SIM card. Activate your sim by selecting any one of the Tourist SIM card complete packages shared above.

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How To Activate Du Tourist SIM and Fix When Not Activating

Updated on: November 16, 2023

Are you planning a trip to the UAE and looking for an affordable and convenient way to stay connected? Look no further than the Du Tourist SIM.

Du Tourist SIM package offers a range of services and benefits designed specifically for tourists visiting the UAE.

In this article, we’ll explore what the Du Tourist SIM is, how to activate Du tourist sim , and Du tourist sim validity.

What is Du Tourist SIM?

Du Tourist SIM is a prepaid mobile plan designed specifically for tourists visiting the UAE. It offers affordable calling, texting, and data services, along with a range of additional benefits, such as discounts on attractions and activities in the country.

How to Activate Du Tourist SIM

To verify and activate your Du Tourist SIM card, simply follow these steps:

• Insert the SIM card into your mobile phone.
• Respond free of charge to the verification SMS sent from 1220 by providing your year of birth. For instance, if your date of birth is 17-August-1945, reply with 1945.
• Once the verification is successful, you can start enjoying the services of your activated SIM card.

Language Preference Settings 

For language preference settings:

• Dial 135 from your phone.
• Choose your preferred language from the options provided.
• Begin exploring and enjoying our services in your selected language.

Why Du Tourist SIM Not Activating?

There could be several reasons why your Du Tourist SIM not activating. Here are some possible causes and solutions:

• Improper insertion: Ensure that the SIM card is correctly inserted into your mobile device, following the device’s instructions or guidelines.
• Network coverage: Check if you are in an area with sufficient network coverage. Weak signals or network issues may affect the activation process. Try moving to a different location with better coverage.
• Incorrect information: Double-check the information you entered during the activation process, such as your passport number. Make sure all details are accurate.
• Technical issues: Sometimes, technical glitches or system maintenance can hinder SIM activation. If this is the case, try again later or contact Du’s customer support for assistance.
• Damaged SIM card: Examine the SIM card for any signs of physical damage. If it appears damaged, contact Du’s customer support to request a replacement SIM. If none of these solutions work, it’s advisable to contact Du’s customer support directly for further assistance with activating your Du Tourist SIM.

(100% Fixed) Du Tourist SIM Not Activating Solution

Let’s walk through a step-by-step activation guide to help you resolve the issue of Du Tourist SIM not activating.

A. Pre-Activation Checklist

Check SIM card compatibility: Ensure that your device is compatible with the Du Tourist SIM.

To verify compatibility, check the type of SIM card required for the Du Tourist SIM. It could be a regular SIM, micro-SIM, or nano-SIM.

Then, compare it with the SIM card slot on your device. If they match, great! Your SIM card is compatible. If not, you may need to obtain the appropriate SIM card size or consider using a SIM card adapter to make it fit.

Ensure proper SIM insertion: Locate the SIM card slot on your device. It’s usually located on the side or back, depending on the device model. Use a SIM ejector tool or a paperclip to gently push the SIM card tray and remove it.

Now, carefully place the Du Tourist SIM card into the tray, ensuring that the gold contacts are facing down and aligning with the corresponding contacts in the tray. Once the SIM card is securely in place, slide the tray back into the device.

Double-check that the SIM card is properly inserted and seated firmly in the slot. An improperly inserted SIM card can lead to activation issues.

Verify device compatibility: This step ensures that your device supports the necessary network bands and frequencies used by Du.

To check device compatibility, you can refer to the device’s user manual or visit the manufacturer’s website. Look for information about supported networks or SIM card compatibility.

Ensure that your device is not locked to another network. If it is, you may need to get it unlocked before proceeding with the activation process. Locked devices restrict the use of SIM cards from other networks, including the Du Tourist SIM.

Now, let’s troubleshoot any issues Du Tourist SIM not activating.

B. Troubleshooting Steps for Du Tourist SIM Not Activation

Step 1: Checking Network Coverage

Ensure that you are within an area with strong network coverage. If you’re experiencing weak or no network signal, try moving to a different location. Sometimes, being near a window or going outside can significantly improve the signal strength.

Step 2: Verifying SIM Card Activation Status

To verify the SIM card activation status, you have a couple of options:

Check online: Visit the Du website and log into your account. Look for the SIM card activation status section. Here, you should be able to see if your SIM card has been successfully activated. If the status shows as “activated” or “active,” you’re good to go. If not, proceed to the next step.

Contact customer support: If you’re unable to find the activation status online or if it shows as “not activated” or “pending,” it’s best to reach out to Du’s customer support.

They have dedicated professionals who can provide you with accurate information about your SIM card activation status. They will guide you through any necessary steps to activate your SIM card or troubleshoot any issues that may be causing the delay.

Step 3: Restarting the Device

Sometimes, a simple restart can work wonders and resolve activation issues. Restarting your device clears out temporary glitches and resets the system, giving it a fresh start.

So, go ahead and power off your device completely. Wait for a few seconds, and then turn it back on. Once your device boots up, check if the Du Tourist SIM has been activated.

Step 4: Checking Airplane Mode and Network Settings

To ensure Airplane Mode is turned off, access your device’s settings and look for the Airplane Mode option. If it’s enabled, simply toggle it off. Verify that everything is configured correctly, such as network mode (4G/3G), data roaming settings, and network selection mode.

Step 5: Manually Selecting the Network

Sometimes, your device might not automatically connect to the Du network. By manually selecting the Du network, you are explicitly telling your device to connect to that particular network.

To manually select the network, go to your device’s network settings. Look for the “Network Selection” or “Carrier” option, and choose Du from the available networks. Your device will then attempt to connect to the selected network. If successful, your Du Tourist SIM should activate.

Step 6: Contacting Customer Support

If you’ve tried all the previous troubleshooting steps and still haven’t resolved the activation issue, it’s time to reach out to the superheroes of customer support – Du’s dedicated team. They are always there to help and provide assistance in getting your Du Tourist SIM activated successfully.

Contact Du customer support through their hotline or visit one of their support centers. Explain the issue you’re facing, Du Tourist SIM not activating and they will guide you further, offering personalized solutions based on your specific situation.

Don’t hesitate to seek their support. They are experts in resolving activation issues and will ensure you have a delightful experience with your Du Tourist.

Additional Tips for Du Tourist SIM Not Activating

To increase your chances of successful Du Tourist SIM activation, consider the following tips:

1. Updating Device Firmware and Software

Keeping your device’s firmware and software up to date is essential for optimal performance and compatibility. Outdated firmware or software can sometimes cause activation issues or hinder the proper functioning of your SIM card.

To update your device’s firmware and software, follow these steps:

• Check for updates: Go to your device’s settings and look for the “System” or “Software Update” option. Tap on it to check for any available updates.
• Install updates: If updates are available, follow the prompts to download and install them. Make sure you have a stable internet connection and sufficient battery charge during the update process.

By updating your device’s firmware and software, you can ensure that it’s equipped with the latest enhancements and bug fixes, increasing the chances of a successful activation.

2. Resetting Network Settings

To reset your network settings, follow these steps:

• Go to your device’s settings and look for the “Network & Internet” or “Connections” option.
• Find the “Reset Network Settings” or similar option. It may be located under “Advanced” or “More” settings.
• Tap on the option and confirm the reset. Keep in mind that this will erase saved Wi-Fi networks, Bluetooth pairings, and other network-related settings. However, it won’t delete any personal data or files.

After resetting the network settings, your device will revert to its default network configurations. Try activating your Du Tourist SIM again to see if the issue has been resolved.

3. Performing a Factory Reset (if necessary)

Performing a factory reset is a more drastic measure and should only be considered as a last resort if all other troubleshooting steps have failed. This step erases all data and settings on your device, returning it to its original factory state.

Before proceeding with a factory reset, make sure to backup all your important data and files. Once you’re ready, follow these general steps:

• Go to your device’s settings and look for the “System” or “About Phone” option.
• Find the “Reset” or “Factory Reset” option. It may be located under “Advanced” or “More” settings.
• Follow the on-screen instructions to initiate the factory reset process. Keep in mind that the exact steps may vary depending on your device model.

Performing a factory reset wipes clean your device’s storage and settings, including any software-related issues that may be affecting the SIM card activation process.

Remember, a factory reset should only be used as a last resort, as it erases all data and settings. Be sure to exhaust all other troubleshooting options and consider seeking assistance from customer support before resorting to a factory reset.

Du Tourist SIM Validity

Du Tourist SIM is valid for 90 days from the date of activation . If you’re planning to stay in the UAE for longer than 90 days, you’ll need to purchase a regular Du SIM card.

Final Words

In conclusion, the Du Tourist SIM is an excellent option for travelers looking for an affordable and convenient way to stay connected during their trip to the UAE .

With easy activation, a 90-day validity period, and the ability to recharge online , it’s the perfect solution for those looking to stay connected while traveling.

However, by following the step-by-step activation guide and the troubleshooting steps, you can overcome these hurdles and get your Du Tourist SIM up and running smoothly. So, get ready to explore, stay connected, and create amazing memories on your vacation!

Frequently Asked Questions

– Can I use Du Tourist SIM in other countries?

No, Du Tourist SIM can only be used within the UAE.

– Can I use my Du Tourist SIM after it expires?

No, your Du Tourist SIM will no longer work once it reaches its expiry date.

– Can I switch to a regular Du plan after using Du Tourist SIM?

Yes, you can switch to a regular Du plan once your Du Tourist SIM expires.

– Can I recharge my Du Tourist SIM online?

Yes, you can recharge your Du Tourist SIM online through the Du website or mobile app.

– What are some common reasons for the Du Tourist SIM not activating?

Common reasons for the Du Tourist SIM not activating include incorrect SIM card insertion, network compatibility issues, insufficient balance, registration or activation errors, or SIM card damage.

– How can I check if the SIM card is correctly inserted?

To check if the SIM card is correctly inserted, power off your device, locate the SIM card slot, remove the SIM card, and reinsert it carefully, ensuring it is properly aligned with the designated slot.

– What should I do if my device is not compatible with the Du network?

If your device is not compatible with the Du network, you may need to unlock your device or use a different unlocked device that supports the network bands used by Du.

– Can registration or activation errors be the reason for the Du Tourist SIM not activating?

Yes, registration or activation errors can be a possible reason for the Du Tourist SIM not activating. It is important to ensure that you have completed the registration or activation process correctly and that all the required information has been provided accurately.

– What information should I provide when contacting Du customer support regarding Tourist SIM activation issues?

When contacting Du customer support for Tourist SIM activation issues, be prepared to provide your SIM card number, the error message or issue you are facing, and any relevant details about the steps you have already taken to troubleshoot the problem.

I currently residing in Dubai, UAE and work for a multinational company in the technology industry. In my free time, I enjoys exploring the UAE's and becomes a writer in uaexpat.com

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How to recharge du Tourist sim 2024 (Updated)

A full detailed step by step guide on How to recharge du Tourist sim 2024 (Updated) with online recharge,shop recharge,sms recharge,du kisosk recharge and other important things you need to know.

Just landed in Dubai and got free sim at the airport,

Don’t worry we will tell you how to recharge and use it free till the time you are in dubai

After activating your card through Du app ,you need to recharge your Du tourist sim card through following options.

How to recharge du Tourist sim 2024

Table of Contents

6 ways to recharge your du tourist sim in Dubai,UAE

1. Online Recharge Through du app or website

You can recharge your du tourist sim online through the du website or the du app. You can use a credit or debit card, or you can pay through PayPal.

2. Through Du counter or stores

You can recharge your du tourist sim at any du store. You can pay in cash or with a credit or debit card.

3. Through a du self-service kiosk

There are du self-service kiosks located in many public places, such as malls and airports. You can recharge your du tourist sim at these kiosks using a credit or debit card.

4. Through SMS

: You can recharge your du tourist sim by sending an SMS to 135. The message should contain the following information: Your du tourist sim number The amount you want to recharge Your credit or debit card number The expiry date of your credit or debit card The CVV number of your credit or debit card

5. Through 3rd party Vending Machines

There are recharge vending machines everywhere installed outside supermarkets or inside where you can just simply recharge your du sim tourist card within Aed 5 or Aed 10

6. Through Mobile shops or grocery stores

You can also recharge thorugh mobile shops as many of the stores keep and option to recharge the du card.There is also option to recharge through nearby grocery stores as they also facilitate this option sometimes

How to Recharge Du Toursit Sim Card Through DU app In UAE

You can recharge your du tourist sim through the du app. You can use a credit or debit card, or you can pay through PayPal.

Here are the steps on how to recharge your du tourist sim through the du app:

Step 1 : Open the du app.

Step 2 : Click on the “Recharge” tab.

Step 3 : Enter your du tourist sim number.

Step 4 : Select the amount you want to recharge.

Step 5 : Choose your payment method.

Step 6 : Click on the “Recharge” button.

Your du tourist sim will be recharged immediately.

Read This Also : How to cancel/Deactivate your du Prepaid & Postpaid sim card in Uae

Everything you need to know about personal Nol card | How to apply and register personal Nol card in Dubai UAE

Benefits of Using Du tourist sim card

Here are some of the benefits of recharging your du tourist sim:

• You can keep your du tourist sim active.
• You can make calls, send text messages, and use mobile data.
• You can access du’s network of Wi-Fi hotspots.
• You can get special offers and discounts from du.

I hope the above information will help you in any way.

If you have any questions,you can email us at [email protected] .

Until then,Keep enjoying.

Frequently Asked Questions (FAQs)

How to activate du toursit sim card in dubai,uae .

You can activate through Du app just simply create new account and add your details.It will be activated instantly and you will recieve notification or SMS under your name which will show the validity.

How much is the validity of Du tourism sim card ?

It is valid until your visa expires or you leave the country within your visa time.

How to recharge du toursit sim card in dubai,UAE?

Read the above article with detailed steps

How much minimum i can recharge du tourist sim card in dubai,UAE ?

Minimum 5 AED (5 DIRHAM)

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Dubai Tourist SIMs and eSIMs for the UAE explained

Are you planning on visiting Dubai? If yes, then you’ll probably need a Dubai tourist SIM card!

As well as being a rather insta-famous city, it’s simply put a necessity to have internet when travelling these days; from retrieving travel booking details to ordering taxis and meals while you’re on the go – trust us, there’s an app for everything in Dubai !

Although you’ll get access to a Wi-Fi network in most places in Dubai, what if you’re on the go? That’s when you’ll need a travel SIM in Dubai to make calls, use social media, or use Maps to navigate around the city or call a driver.

For your ease and convenience, we have put together everything you need to know about getting a SIM card in Dubai for tourists, as well as eSIM options you can arrange before your arrival.

You will find detailed information in this article, from the mobile network operators in Dubai to the best SIM card and even how to pre-order a Dubai SIM, so you’re ready to go.

1. Du SIM Card in Dubai for Tourists

2. etisalat dubai tourist sim, 3. virgin mobile travel sim in dubai, airalo esim, kitmytrip – via getyourguide, frequently asked questions (faqs) on dubai tourist sims, mobile operators in the uae.

Getting a Dubai tourist SIM is a pretty straightforward process. However, there are multiple mobile operators in the UAE, so it gets rather confusing for tourists to decide which mobile network SIM they should go for based on the packages offered.

However, there’s no need to worry, as we have simplified everything for you! Below you will find a list of mobile operators in the UAE with information about purchasing their SIM and which operator is the most suitable for you.

Du is a mobile operator in UAE, launched in 2007. If you want to get a Du SIM card, you can get one on arrival at the airport or from the Du store.

The upside of getting a Du tourist SIM from the immigration counters at the Dubai airport is that you get it for free with 1GB of local data as a welcome bonus. As for the activation, you don’t need to go through extensive steps as the SIM is already activated using your passport information.

To start using the du SIM, you simply have to insert it into your mobile and verify your date of birth via a verification text. Once the verification is complete, you will get 1GB of local data for free, valid for 24 hours .

You can also purchase a Du SIM card from its franchise store across the city. If you just buy the SIM without any package, it will cost around AED 10; however, if you activate a bundle package (starting from AED 49), you’ll get the SIM for free. You’ll just need your passport to get started.

Etisalat is the 18th largest mobile operator in the world and operates in more than 16 countries. Therefore, we can say that it is one of the best SIM cards for Dubai.

You can get an Etisalat SIM from the Dubai airport when you land. And while it does not offer free data, it has plenty of packages.

For instance, it has 3 Visitor Line packages, where you can get a 28-day package including a SIM card, 4GB of data, and 30 Flexi minutes for AED 79.

Similarly, you can get a premium 28-day package for AED 125, which includes a SIM card, 8GB of data, 120 Flexi minutes, and 5 Wi-Fi hours.

And if you’re looking for an unlimited data package, get it for AED 319, including a SIM card, 10 days of unlimited data, and 100 Flexi hours.

Visitor Line packages are valid until your visa; therefore, if you plan on staying in Dubai for good, you can switch to Etisalat’s other pre-paid and post-paid packages.

Virgin Mobile is a newer mobile operator in UAE by the Virgin Mobile brand (though it is a fully owned subsidiary of Du and uses the same network). It offers special tourist SIM cards with different packages to people visiting Dubai for business or vacations.

You can get the SIM from the airport as soon as you land; however, the tourist SIM is for one-time use. This means you can use it for as long as your package lasts and won’t be able to renew it.

Virgin Mobile offers four packages for its Dubai tourist SIM:

• A 7-day package costs AED 150 with 21GB of data
• A 10-day package costs AED 200 with 40GB of data
• A 15-day package costs AED 300 with unlimited data
• A 30-day package costs AED 500 with unlimited data

SIMs Sold by Third-Party Companies

If you see online tour operators selling you a SIM card, it will be based on services provided by one of the above three networks.

All should have reliable coverage in metropolitan areas. Beyond that, in the mountains and the desert, it’s time to switch off and get yourself an offline map, as the network will be patchy or non-existent no matter whose network you use (they are all ultimately government-owned and share much of their infrastructure).

As international travellers, we’ve become big fans of using Airalo eSIMs whenever possible. The eSIM they sell for the UAE is marketed as “ Burj Mobile ” (digging beneath the cover, we believe it runs on the Etisalat network)

There are currently three different Burj Mobile packages

• 1GB valid for 7 Days for $8.50 USD (AED 32)
• 3GB valid for 30 days for $22.50 USD (AED 82.50)
• 5GB valid for 30 days for $35 USD (AED 128.50)

NB these are all for data only; if you think you’ll need to make phone calls too, you’re better waiting until arrival and getting a local Dubai SIM with a phone number attached!

Using Airalo is super easy. Once you purchase online, you’ll need to press activate and change any existing eSIMs on your phone to the new eSIM. The clock starts ticking as soon as you land and connect to the network in the UAE.

If you are travelling more widely around the Middle East and just popping in to Dubai briefly, you may also want to look at Airalo’s Middle East option, Menalink , with packages as follows:

• 1GB valid for 7 Days for $15 USD
• 2GB valid for 15 days for $28 USD
• 3GB valid for 30 days for $39 USD

Popular online tour provider Get Your Guide partners with KitMyTrip to deliver several great value tourist bundles to consider – they take all the guesswork of how to sign up for a network; you really have to decide how data-hungry you are!

You’ll need to find their kiosks in arrivals at DXB Terminals 1 and 3 to get your data set up (NB not for arrivals in DXB Terminal 2 or DWC airport).

• Their SIM card-only package lets you choose from 2GB, 4GB, 8GB, 22.5GB and unlimited over 28 days – starting from $15 USD – check it out here
• Package your SIM and NOL Card – calls, data and a silver public transport pass known as “Nol” this is a popular tourist package – check it out here
• Pocket Wifi Rental – If you’ve got multiple devices, this one could be your solution, rent a mobile hotspot and return it after your trip – suitable for 4 to 10 days, or add extra days on – check it out here

Do read the fine print if pre-packaged SIM bundles will work for you, only 1 per passport and users must be over 18, so you can’t hand one out to each of the kids. In this instance, families should consider pocket wifi options.

The free tourist SIM is a free SIM card Du Telecommunications offers to people visiting Dubai. This SIM card can be picked up from the immigration counter at the Dubai airport and is activated using your passport details. It contains 1GB of free local data valid for 24 hours. Once the time is over, you can recharge your SIM with the various tourist packages offered by Du.

We recommend getting a SIM card on arrival in Dubai from the airport. The reason? It’s simple, it’s easy, and it’s fast. Plus, multiple SIM card sellers at the airport make buying it pretty straightforward. You have to provide your passport details, go through the various packages, and get the SIM. On the other hand, you can also pre-order your SIM card. You have to contact the mobile operator, select a package, and provide your home address in your country. The mobile operator will then mail the SIM card to your address. However, we won’t recommend this option, as it takes too long, plus you never know when you will receive the SIM via mail. Also, what if it gets lost on the way? And this method isn’t suitable if you make a sudden plan to visit Dubai. eSIM’s, on the other hand, where you don’t need a physical SIM card to be delivered, could be your easiest option these days. Simply activate it as soon as you land and you’re instantly connected, no need to queue at a counter when you get to DXB.

Based on the offers and packages by Du, Etisalat, and Virgin Mobile, the best SIM card for Dubai is Du. Because for starters, it offers a free tourist SIM to the visitors. You can quickly insert it into your mobile and get connected almost instantly. Etisalat is also a good option, but it is a bit expensive, and its Visitors Line’s validity depends on your visa expiration. However, it is a good option if you’re in Dubai for limited days. Those wanting convenience and with a compatible device should try the Airalo eSIM – it’s not the cheapest option but super easy for those who only need a little bit of data.

As mentioned earlier, getting a tourist SIM in Dubai is easy. You can either get it from the airport or the mobile network provider’s store. The representative will ask for your passport, take its copy, and register the SIM card in your name. Getting a Dubai tourist SIM card is not a big deal. It is pretty simple if you know how to go about the process.

Before you go… More important things you should know when planning a trip to Dubai

• Pop into our essential planning information page, it includes everything you need to know about getting around Dubai , a handy guide on what to pack , and top tips for first-timers on the do’s and don’ts, laws, and customs to be aware of.
• Check out this incredible list of 150+ places you should visit when you’re in Dubai .
• Pick up a Dubai Pass from iVenture or a Go City Dubai Pass to save up to 50% on top Dubai attractions.
• Don’t forget to pack your travel insurance !!!
• Discover the best areas to stay in Dubai , or bag a bargain on your accommodation here:

Take me back to the Dubai Travel Planner Blog

Please note we are not a travel agency. This site is a travel blog to help newcomers to the UAE and transit passengers self plan their trip, we cannot book your flights, hotels, visas or connections for you. We may make a small commission if you click on any of our recommendation links . Dubai Travel Planner

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How to get a mobile SIM card for tourists in Dubai

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How to get a Mobile SIM Card for tourists in Dubai

Dubai is one of the world's most popular tourist destinations. Known for its extravagant shopping, luxurious hotels, prevalent nightlife, magnificent architecture, and breath-taking views. The Dubai airport is one of the busiest in the world with flights from all over the world landing every other second. Besides having everything bigger and better, Dubai is also known for its cultural and culinary diversity, it has a rich heritage and culture of its own. Today, Dubai has become a household name and is the first option for every holiday trip ever.

While visiting a new city is exciting, it's also crucial to have access to internet while away from home. Whether you want to hail a cab from the street, share photos with friends back home, or navigate the city with maps. While most hotels, public spaces, shopping centers, and tourist attractions offer free Wi-Fi, some of them require you to sign up with a local number to access the network for free for 60 minutes. Instead, getting your own SIM card will allow you to have constant, unrestricted access to the internet. Getting a local SIM card is a smart idea if you're visiting Dubai. When compared to using a SIM card from your home country, this will give you access to calls, texts, and data at significantly lower prices.

Here's everything you need to know about getting a SIM card in Dubai.

Why should you buy a SIM card in Dubai?

1. You’ll be able to save a lot of money: Using a local SIM will give you access to much cheaper rates for calls, texts, and data than you would get with your home country’s SIM as international roaming rates can be very high, so you'll save a lot of money by using a local SIM.

2. Get Unlimited internet access: Because of how advanced Dubai is, having access to the internet at all times will significantly improve your trip. You can make local calls, send texts, and use data at any time and from any location. This can come in handy if you need to call a restaurant to reserve a table or get directions using the maps to get to your destination.

3. It is more convenient: You'll have a local phone number with a Dubai SIM card that people can call you at. This is far more convenient than attempting to coordinate calls or texts using an international number.

4. You'll get better data coverage: If you only use the SIM card from your home country to access the internet, you might only get patchy coverage or incredibly slow speeds. You'll have much better data coverage with a local SIM.

Requirements for Getting a SIM Card in Dubai

• You will need your Passport and a copy of your tourist visa to get a SIM card
• Tourists must be 18 years and above to register for a SIM Card in Dubai
• UAE does not allow more than one SIM card per passport, so if you already have a SIM card registered to your passport you won’t be able to get another one.

Where to buy SIM Cards in Dubai?

Tourists can purchase SIM cards from kiosks in the majority of Dubai's airports. There are primarily two locations at Dubai International Airport where you can buy a SIM card. The first can be found at one of the numerous kiosks spread out throughout the airport. The second choice is to buy a SIM card from one of the major telecommunications companies with a storefront at the airport. You can also get a SIM card in the city at major shopping malls such as The Dubai Mall and The Mall of the Emirates.

Telecom Providers

There are various options available if you want to buy your SIM card from a telecom operator in the city. Etisalat and du are the two most well-known carriers, but the city also has a number of other smaller providers. When selecting a carrier, it's crucial to evaluate the various costs and services that each one provides. After deciding on a provider, you can buy a SIM card from one of their retail outlets. Finding one shouldn't be difficult as most telecommunications companies have numerous retail stores across Dubai.

Mobile Carriers in Dubai

The three primary SIM card providers in Dubai are Etisalat, du, and Virgin Mobile. For calls, texts, and internet bundles, all three carriers provide post-paid and prepaid plans. These network providers can be found throughout Dubai, including at various stores and shops at the Dubai Airport.

How to apply for an Etisalat SIM in Dubai

Etisalat is one of the largest mobile carriers in the UAE. It has a Visitor Line, which is a prepaid package for tourists and new residents. This provider provides quick connectivity as well as a variety of services such as:

• Data with Wi-Fi pack geared towards business-related visits
• Voice and SMS pack suitable for family or leisure visitors
• A combination of data, voice, and SMS for business travelers as well as tourists

Etisalat’s Visitor Line offers other discounts and benefits, such as discounts on Careem taxis. Moreover, with various bundles, travelers can avoid costly roaming expenses. With Visitor Line Premium, Visitor Line Premium Plus, and Visitor Line Unlimited Local Data subscriptions, you can make the most of internet calls made via the GoChat Messenger app. You can get your Etisalat SIM card from the airport's kiosks or from an Etisalat store in the city. If you don't want to go to an Etisalat store or business center, you can book your Etisalat SIM card online through their website.

Visitor Line Package Details

The packages start from AED 49 onwards here are the complete package details for Visitor Line:

Through the Etisalat mobile app, you may get AED 100 Careem credits and "buy one get one free" deals on all packages. Visitor Line Premium and Visitor Line Premium+ packages provide 500 MB of GoChat data, but Visitor Line Infinite includes an unlimited amount of GoChat data.

How to apply for a du SIM card in Dubai

In Dubai, du provides free tourist SIM cards, which are given by Dubai Immigration Officers at Passport Control. This SIM will include a Welcome Bonus of 1GB of local data valid for 24 hours. You can also pre-order your SIM card from the official du website to save time and receive additional incentives. Plus, download the ALSAADA app to receive incredible discounts on dining, retail, and other famous activities in Dubai. The QR code for the ALSAADA app is located on the back of your free tourist SIM card.

Here's how you can activate your free Tourist SIM:

The SIM given to you will already be active and has your name and passport details. To start the line, you will need to do the following steps:

• Insert the SIM into your phone on the airport itself
• You will then receive a verification SMS from 1220 requesting you to reply with your year of birth (For example if your date of birth is 29-June-2000, then you will send an SMS to 1220 with 2000)
• Once the verification is successful, you can start enjoying the free 1GB local data for 24 hours
• You will receive the activation SMS with your mobile number.

If you’ve used up your free data, you can recharge your card by visiting their website or through any of the stores and business centers spread across the emirate. And if you are visiting only for a day then you can keep the SIM as a souvenir of your trip to Dubai.

Du Tourist SIM Package Details

The packages start from AED 49 onwards here are the complete package details:

How to apply for a Virgin Mobile SIM card in Dubai

Virgin Mobile is another well-known mobile carrier in the UAE, with special deals for both visitors and locals. Those planning a trip to Dubai can get a Virgin Mobile Tourist SIM card, which includes local and international minutes and data. Residents in Dubai can choose the Virgin Mobile SIM card for prepaid phone plans. This telecom company provides monthly, semi-annual, and annual mobile plans.

These are the Virgin Mobile Tourist SIM Package details:

With the 15 days plan, you also get free internet calling on BOTIM and free UAE tourist attraction vouchers. Virgin Mobile SIM cards can be bought from their kiosk on the airport, from their website or from any Virgin Megastore across the emirate. Boost your plan for AED 100 and they will boost your data to unlimited gbs.

Frequently Asked Questions:

What is the best way to purchase SIM Card in Dubai?

The best option to get a SIM card in Dubai is via one of the city's major telecom companies. Etisalat and du are the two most popular carriers, however the city also has a number of smaller providers. In Dubai, you can also purchase a SIM card online.

What is the process to activate my SIM Card?

The process for activating your SIM card will differ depending on the carrier from which you purchased it. However, most service providers use a similar activation procedure. You must enter your SIM card into your phone to activate it. After inserting it, you must enter a code issued by the provider. After you've entered the code, your SIM card will be activated and ready for use.

What is the validity of a tourist SIM Card in Dubai?

The validity duration of visitor SIM cards varies. For example, du cards are valid for 90 days, Etisalat offers 28-day or 10-day plans, while Virgin Mobile offers plans for seven, ten, or fifteen days. All phone plans are readily renewable and available in voice and data bundles, pay-as-you-go plans, or prepaid recharge cards.

What should I do if my SIM Card gets lost or stolen?

If your Dubai SIM card is lost or stolen, you should notify your service provider immediately once. They will be able to cancel your SIM card and replace it.

Written by HiDubai Newswire

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Free SIM card for every tourist in Dubai

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Dubai - The SIM card will be valid for 30 days, an entire month, or the duration of the tourist's stay.

by Dhanusha Gokulan

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Published: Fri 5 Jul 2019, 1:45 PM

Last updated: Wed 4 Jan 2023, 5:01 PM

All tourists entering Dubai will receive a free pre-paid mobile SIM card, thanks to a collaborative 'happiness' project launched by Du Telecommunications, the General Directorate of Residency and Foreign Affairs (GDRFA- Dubai), and Smart Dubai.

The free 'tourist sim pack' will be handed over to all tourists above 18-years-old at the Immigration counter, Major General Mohammed Al Marri told Khaleej Times at a press meet at the Dubai International Terminal 3 on Sunday, June 16. He said, "The traveller will be given the SIM card on the basis of their travel document, which includes the travellers' passport and a valid visit visa."

The pilot phase of "Connect with Happiness" project allows travellers with transit visa, visit visa, visa on arrival, and GCC citizens arriving at Dubai International Airport to take advantage of complimentary du Tourist SIM cards. The SIM card will provide the tourist three-minute talk time and 20 MB mobile data for free. The SIM card will be valid for 30 days, an entire month, or the duration of the tourist's stay.

Fahad Al Hassawi, Deputy CEO - Telco Services, du, also said that the system works in sync with the immigration system, and will be deactivated once the tourist exits the country. "Otherwise, the SIM is valid for 30-days only. The tourist can also top-up the sim for three packages- small, medium, and large," said Hasawi.

Authorities believe this project will enhance the happiness of all visitors entering Dubai. Currently, the SIM will be offered to passengers exiting Dubai Airport terminals 1,2, and 3.

However, in case the tourist changes his status to a resident of Dubai, he will not be able to convert the number into a permanent one, Hawasi told Khaleej Times on the sidelines of the press meet.

"As per rules set by the telecommunication regulation authorities in Dubai, the SIM card will be deactivated in 30 days or when the individual leaves. As of right now, there is no mechanism in place to convert the temporary number into a permanent one."

Al Marri also said, "This project aims to contribute to achieving Dubai Happiness Agenda, which is being implemented by the Smart Dubai Office. We have targeted visitors of Dubai in cooperation with du, in a move to ensure they enjoy a safe and happy stay."

Al Marri added: "Dubai is witnessing an increasing growth in a number of visitors from all over the world. In addition, this initiative is line with the directives of the UAE leadership and with the city's vision for the implementation of Happiness Agenda to make Dubai the happiest city on Earth. He added, "Through our association with du, we are pleased to be enabling visitors to Dubai to enjoy a unique service on arrival."

Dr Aisha Bint Butti Bin Bishr, the director general of the Smart Dubai Office said, "Smart Dubai Office in collaboration with its strategic partners, is working to achieve Dubai Happiness Agenda, which was launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai in 2016, which focuses on people happiness, whether visitor, resident or citizen. People's happiness in Dubai is what we are working for."

Hawasi said, "As part of future plans, we are hoping the project will eventually be extended to all immigration checkpoints in the UAE. It will also be extended to other airports across the country."

How to activate the free Tourist SIM package

Travellers will have access to the Tourist SIM package, which comes preloaded with a free SIM card, three flexi- minutes and three-day validity.

Once activated, tourists can then opt to add more calling minutes or data via three recharge options:

1. Pay Dh25 and get 150 MB data - 10 flexible minutes, three-day validity

2. Pay Dh55 and get 500 MB data - 20 flexible minutes, seven-day validity

3. Pay Dh110 and get 2 GB data - 40 flexible minutes and 14-day validity

To activate the complimentary SIM, all travellers need to do is insert the SIM card, dial *122# and follow the instructions to get connected through du's outstanding service.

Promoters from du will also be present near immigration desks at Dubai International Airport to help visitors.

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How to Activate DU SIM Card: A Complete Guide

There are three methods to activate your DU SIM card:

• Activate using the USSD Code
• Calling Customer Support
• Online Activation

Activate DU SIM using USSD Code

To activate your DU SIM using a USSD code, follow these steps:

• Insert your DU SIM card into your mobile phone.
• Dial the USSD code *122# for activation.
• Press the call button.
• Give details such as your name, ID number, and other required information.
• For tourists, a Passport number is also needed.
• Wait for the activation process to complete.
• You will receive a confirmation message.
• Restart your phone to ensure the changes take effect.

By following these steps and dialling the appropriate USSD code, you can activate your DU SIM and begin using its services.

Activate DU SIM Card Online

If you’ve purchased a DU prepaid or postpaid SIM card from an authorized DU outlet you need to update your personal information. This is how renewal or activation of a DU SIM card for residents works:

• First, visit DU’s Account Renewal page and sign in.
• Enter your phone number , and click on the “Renew” button.
• Now, you’ll receive a 4-digit PIN as an SMS.
• Enter the PIN to proceed.
• Upload the front and back sides of your Emirates ID .
• Enter your Emirates ID number and expiration date.
• Agree to the ToS before clicking on “Confirm” .
• Visit the ID Renewal Status page and use the reference number to track the progress.
• Alternatively, send an SMS to 6664 with “STATUS”.

Once your DU SIM card is activated, you can begin using all of its services. After successfully activating your SIM card, you can now simply check your Balance and Data Packs by logging in to the official website or using the DU app on your phone.

Activate DU Sim Card: Customer Service

Just dial 800155 to activate your new DU SIM card if you already have an existing DU account with you.

When calling, have the following information ready:

• DU Account Number
• SIM card number
• Passport Number
• Nationality

After giving this information, DU will take care of the next steps and your SIM will be activated in no time.

How to Buy a DU SIM Card?

• If you’re a resident, visit any nearby DU outlet with your Emirates ID card.
• Choose a plan that suits your requirements.
• Provide the necessary information and complete the registration process.
• Pay for the chosen plan and any associated fees.
• Receive your activated DU SIM card.
• Insert the SIM card into your mobile phone and start using the services.

For those who haven’t completed residency paperwork or are tourists, here’s what you can do:

• Apply for a tourist SIM card through DU to stay connected during your visit.
• Upon arrival at Dubai International Airport, present your visa and passport to obtain a complimentary DU SIM card.
• Alternatively, you can purchase a DU SIM card from various outlets across the city.

Remember, if you acquire your Emirates ID card later, it’s advisable to convert your tourist SIM into a prepaid or postpaid number for more flexibility and options.

You can also, pre-book your SIM from the official DU website to save time and get additional benefits.

DU Tourist SIM Validity

The DU Tourist SIM provides 90 days of validity from activation, ensuring uninterrupted connectivity during your stay. After 90 days, switch to a regular DU SIM. Dial *135# to check your SIM’s validity. Recharge or switch to a regular DU SIM if it expires.

How to find out if your DU SIM is active?

You will receive a confirmation SMS from DU when your SIM is activated, informing you that it’s ready to use. If you don’t receive a confirmation for long, you can call DU Customer Support at 800155 to check the status of your SIM.

In conclusion, the activation process is designed to be user-friendly and hassle-free, so there’s no need to bother. Feel at ease as you follow the provided information to activate your DU SIM card and enjoy uninterrupted connectivity.

Related posts

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How to Check DU Offers Online?

How to Change Du Wifi Password?

How to Recharge DU SIM Card Online?

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So we’re making it easy to bring your 050/054/056/058 numbers over to the du network.

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Make more of today with Prepaid Flexi Plans. Build your own plan the way you want. Get unlimited calls to your favourite number and enjoy lots of data, minutes and free voice and video internet calls.

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• Amazon Prime membership for the 12 months of your postpaid contract
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Prepaid flexi plan + sim, 2 gb full data - aed 39.00, 30 flexi minutes - aed 10.00, unlimited calls to a favourite du number, unlimited voice and video internet calls free internet calling pack. -->.

• Full customizability. Make your own plan the way you want. Just select the data and minutes you need
• Free unlimited calling to one favourite du number of your choice with any plan
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• Free double data as limited time offer
• A wide range of add on bundles to choose from
• A full digital experience to manage your line, check your balance, active services, transaction details and more
• Can I change the data and minutes allowances in my prepaid Flexi Plan? Yes, you can modify your plan any time. Your modified plan will always be effective from your next renewal date. To modify your plan simply use the du app or dial *135#
• Can I change my current plan to a Prepaid Flexi plan? You can migrate your current plan to a Prepaid Flexi plan at any time. To move to your Prepaid Flexi plan simply use the du app or dial *111*100 or *135#. Your cash balance will be carried forward, but any unused minutes or data will be lost. Make sure you use your allowances before changing your plan.
• To manage your account simply use the du app or dial *135#
• To recharge online visit www.du.ae/qr
• To subscribe to voice and data offers dial *135#
• To check your balance, use the du app or dial *135#
• Message us on WhatsApp on 0582428268
• To contact our call center dial 155
• How can I activate my free favourite du number? Once your plan is active, the first du number called will be automatically added as your favourite number. You can change your favourite number anytime by dialing *135#
• How long is my Prepaid Flexi plan valid for? Your plan is valid for 28 days and will automatically renew if you have sufficient balance. In case you do not have the required balance, you need to recharge your line in the next 21 days to renew your plan and keep enjoying your services. In case you still have not renewed your plan after this period, your outgoing services will stop working. However, you can still receive incoming calls and messages. You can reactivate your line at any time by recharging and renewing your Prepaid Flexi plan . Alternatively, you can change your plan to a Prepaid Easy Plan and recharge with any amount to start using your services.
• Terms & conditions For terms and conditions, please click here
• Bundles are automatically renewed every 30 days.
• Make sure you have enough More Time balance.
• If you don’t have enough More Time , make a recharge within 10 days.
• If a recharge isn’t made within 10 days, your bundle will be deactivated until you activate it again.