norwegian cruise line lost and found phone number

• Norwegian Cruise Line

Lost and Found - Suggestions Needed

By DMommyP , July 26, 2008 in Norwegian Cruise Line

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We left an item on our ship (the Pearl, disembarking on Sunday July 20) and have not had much luck trying to find out how to try to get it back. Every time I call customer service (which is not open on Sundays by the way), I get a different answer, none of them helpful.

Has anyone out there had any luck recovering a lost item (this one happens to be a sentimentally important sweatshirt).

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Does anyone know if NCL has a Lost and Found Dept? I am only now realized that I left some pics in my cabin from our cruise. I thought that they were in the package that my parents have but they went through them and they don't. If they do who do I need to call? I can almost kick myself as it was close to 150.00 dollars of pics.

Thanks for any help or advice you can offer.

We left an item on our ship (the Pearl, disembarking on Sunday July 20) and have not had much luck trying to find out how to try to get it back. Every time I call customer service (which is not open on Sundays by the way), I get a different answer, none of them helpful.   Has anyone out there had any luck recovering a lost item (this one happens to be a sentimentally important sweatshirt).   Thanks!

I posted the same exact thing. I actually left my pictures on the Star. I am hoping that a phone call I got a week ago deals with that, put my daughter took down the wrong info. I am hoping that they can somehow mail them to me.

pictures from this website. http://www.image.com/html/post_cruise.html

I imagine someone else is wearing the sweatshirt now, but try emailing the ship.

I believe you can get your pictures from this website. http://www.image.com/html/post_cruise.html   I imagine someone else is wearing the sweatshirt now, but try emailing the ship.

I tried that link but unfortunately the only pictures the offer is for the NCL Jade. Thank you anyway.

Customer Relations/Lost and Found (Post-Cruise)

All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. Standard Response time is 10 business days from receipt.

1.866.625.1164

Mailing Address

NCL Customer Relations/Lost and Found

7665 Corporate Center Drive

Miami, Florida 33126

Hours of Operation

Mon-Fri: 9am - 5:30pm ET

Does anyone know if NCL has a Lost and Found Dept? I am only now realized that I left some pics in my cabin from our cruise. I thought that they were in the package that my parents have but they went through them and they don't. If they do who do I need to call? I can almost kick myself as it was close to 150.00 dollars of pics. Thanks for any help or advice you can offer.

Your photos are here: http://www.image.com/html/post_cruise.html

It wasnt a good idea to purchase pictures from them, They cost alot. Maybe ncl.com would help. :o

Some of them came out really good. I feel bad because my dad paid for them. I did find a phone number. I have a good feeling that I am going to get them back. A week ago someone from NCL called and my daughter took down the wrong info. I am hoping it was to inform me that they have my pictures. Wish me luck.

I'm sorry you lost them, I hope you find them.

This leaves me to make sure I pack up everything on my next cruise!

I'm sorry you lost them, I hope you find them.   This leaves me to make sure I pack up everything on my next cruise!   lol.

I was too busy making sure that no else left their stuff, I forgot my folder. I really thought that I had left my pictures with my parents. I finally got around to unpacking found one set of pics but not the others. I called my parents down in Texas I am in WA and described some of the pics and they do not have them. So I am hoping I left them behind.

Where do I find the e-mail address for the ship? I do know that I can't call the ship - even when it is still in port.

Customer Relations/Lost and Found (Post-Cruise)   All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. Standard Response time is 10 business days from receipt. Phone   1.866.625.1164 Mailing Address   NCL Customer Relations/Lost and Found 7665 Corporate Center Drive Miami, Florida 33126   Hours of Operation   Mon-Fri: 9am - 5:30pm ET

This is the number I keep calling. One person told me they couldn't take a report until 10 days after disembarkation. One person transferred me to reservations! One was so rude I finally just said nevermind and hung up. The fourth person said she would research it and call me back. That was a week ago and I haven't heard a thing.

I guess I will try the address. Do you know if there is an e-mail address?

Thanks for trying to help - sorry if I sound bitter. We had a great cruise but the post cruise customer service is very frustrating.

Where do I find the e-mail address for the ship? I do know that I can't call the ship - even when it is still in port.   Thanks.

You can call the ship at any time if you want to. It's expensive - I seem to remember about $12+ per minute.

From the NCL site: "When calling from the United States:

Dial 1.888.NC SHIPS (627.4477), select the ship, and enter your credit card information.

When Calling from outside the United States: Dial 1.732.335.3280, select the ship, and enter your credit card information."

I don't know the e-mail for the ship but you might want to call corporate and ask them for it.

When you e-mail be sure and put down what sailing, room number and, better yet, the name of your room steward who may remember seeing the item and what happened to it.

Usually lost items stay on the ship. They have a spot room stewards put things passengers left behind. When it gets full they usually take and donate it at a port somewhere.

ohioNCLcruiser

Normally once all the guests leave the ship a Receptionist boxes up the lost items and sends them to Miami. If someone reports something missing to Miami that Miami didn't get they will forward the request to the ships Front Office Manager to see if anything has been turned in late. Thats how we did it on the Pride Of America.

Interesting that POAm does it differently than Int'l fleet. Or maybe they changed their policy since the last time I asked about lost items. Or it could be because of the logistics of shipping from overseas and customs reports etc. are the reason for the difference.

James - Do you know the e-mail for the Pearl?

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• Norwegian Cruise Line

Contact for lost valuables

By Martink45 , May 28 in Norwegian Cruise Line

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Is there a primary contact number/person for tracking down possible left behind valuables on a ship?

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 Report lost and found here, they will charge shipping to get it to you if it's located.:

  http://ncl.lostandfoundsite.com/LostItem.aspx?id=b79fc037d1bf4ca7a5ba8ba9d49783c8

 Check the status of your claim here:

  http://ncl.lostandfoundsite.com/CheckClaimStatus.aspx?id=b79fc037d1bf4ca7a5ba8ba9d49783c8

Thanks.  I am on it.

BirdTravels

2 hours ago, G-DawgMN said:  Report lost and found here, they will charge shipping to get it to you if it's located.:     http://ncl.lostandfoundsite.com/LostItem.aspx?id=b79fc037d1bf4ca7a5ba8ba9d49783c8    Check the status of your claim here:     http://ncl.lostandfoundsite.com/CheckClaimStatus.aspx?id=b79fc037d1bf4ca7a5ba8ba9d49783c8  

Great information!

Have a great cruise on the Seascape! Google "BirdTravels Seascape" to see my live post from March. 

21 hours ago, BirdTravels said: Have a great cruise on the Seascape! Google "BirdTravels Seascape" to see my live post from March. 

 Oh yes, I followed along on that cruise. I really appreciate the time you take to document the ships when you cruise.

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Norwegian Cruise Line Lost And Found Phone Number

If you’ve lost something on a Norwegian Cruise Line ship, the first step is to contact the ship’s Guest Services desk. They will be able to help you file a lost and found report and provide you with the contact information for the cruise line’s lost and found department. The Norwegian Cruise Line lost and found phone number is 1-866-625-1164. You can also contact the lost and found department by email at lost&[email protected].

If you’ve lost something on a Norwegian Cruise Line ship, it’s important to report it to the Guest Services desk as soon as possible. The sooner you report it, the more likely it is that your item will be found and returned to you. The cruise line’s lost and found department will keep your item for 90 days. After 90 days, your item will be donated to charity.

Table of Contents

If you’ve lost something on a Norwegian Cruise Line ship, it’s important to contact the ship’s Guest Services desk as soon as possible. The sooner you report it, the more likely it is that your item will be found and returned to you. The cruise line’s lost and found department will keep your item for 90 days. After 90 days, your item will be donated to charity.

• Lost and found phone number: 1-866-625-1164
• Email: lost&[email protected]
• Location: Guest Services desk on the ship
• Hours of operation: 24 hours a day, 7 days a week
• Items that can be reported lost: Anything that you have lost on the ship, including clothing, jewelry, electronics, and documents.
• How to report a lost item: You can report a lost item in person at the Guest Services desk, by phone at 1-866-625-1164, or by email at lost&[email protected].
• How to claim a lost item: If your item is found, you will be notified by the cruise line. You can then claim your item in person at the Guest Services desk or by mail.
• Unclaimed items: Items that are not claimed within 90 days will be donated to charity.
• Tips for preventing lost items: Keep your valuables in a safe place, such as your stateroom safe. Be aware of your surroundings and keep an eye on your belongings. Report any lost items to the Guest Services desk as soon as possible.

Losing an item on a cruise ship can be a stressful experience. However, by following these tips, you can increase the chances of having your item returned to you. The Norwegian Cruise Line lost and found department is committed to helping guests recover their lost items. The department is staffed by experienced professionals who are dedicated to providing excellent customer service.

Lost and found phone number

The Norwegian Cruise Line lost and found phone number, 1-866-625-1164, is a vital resource for passengers who have lost items on a Norwegian Cruise Line ship. The phone number connects callers to the cruise line’s lost and found department, which is responsible for handling lost and found items.

• Reporting lost items: Passengers who have lost an item on a Norwegian Cruise Line ship can call the lost and found phone number to report the item. The lost and found department will create a report and begin searching for the item.
• Claiming lost items: If the lost item is found, the passenger will be notified by the lost and found department. The passenger can then claim the item in person at the Guest Services desk on the ship or by mail.
• Tips for preventing lost items: Passengers can help prevent lost items by keeping their valuables in a safe place, such as their stateroom safe. Passengers should also be aware of their surroundings and keep an eye on their belongings.

The Norwegian Cruise Line lost and found phone number is an important resource for passengers who have lost items on a cruise ship. By calling the lost and found phone number, passengers can report lost items and begin the process of recovering their belongings.

The email address lost&[email protected] is connected to the Norwegian Cruise Line Lost And Found Phone Number, 1-866-625-1164, as it is an alternative method for passengers to contact the cruise line’s lost and found department. The lost and found department is responsible for handling lost and found items on Norwegian Cruise Line ships.

Passengers who have lost an item on a Norwegian Cruise Line ship can contact the lost and found department by phone or email. Both methods of contact will connect the passenger with a customer service representative who can assist them with reporting the lost item and beginning the process of recovering it.

Using the email address lost&[email protected] to contact the lost and found department can be beneficial for passengers who are unable to reach the department by phone. For example, passengers who are calling from outside the United States may find it more convenient to send an email. Additionally, passengers who have lost an item after disembarking the ship may find it easier to contact the lost and found department by email.

Overall, the email address lost&[email protected] is an important resource for passengers who have lost items on a Norwegian Cruise Line ship. The email address provides passengers with an alternative method for contacting the lost and found department and beginning the process of recovering their lost belongings.

The Guest Services desk on a Norwegian Cruise Line ship is the central location for passengers to report lost items and contact the lost and found department. The Guest Services desk is typically located in the ship’s atrium or lobby area and is staffed by customer service representatives who are available to assist passengers with a variety of needs, including reporting lost items.

In addition to reporting lost items, the Guest Services desk can also provide passengers with information about the ship’s lost and found department, including the department’s hours of operation and contact information. The Guest Services desk can also assist passengers with filing other types of reports, such as theft reports or missing person reports.

Overall, the Guest Services desk on a Norwegian Cruise Line ship is an important resource for passengers who have lost items. The desk’s close proximity to the ship’s lost and found department makes it easy for passengers to report lost items and begin the process of recovering their belongings.

Hours of operation

The Norwegian Cruise Line Lost and Found department offers round-the-clock support to passengers who have lost items on a Norwegian Cruise Line ship. This 24/7 availability is a significant advantage for passengers, as it allows them to report lost items and begin the recovery process at any time, regardless of their location or the time of day.

• Convenience and peace of mind: The 24/7 availability of the Norwegian Cruise Line Lost and Found department provides passengers with peace of mind, knowing that they can report lost items and seek assistance at any time. This is especially important for passengers who have lost valuable or sentimental items during their cruise.
• Increased chances of recovery: By reporting lost items promptly, passengers increase the chances of having their items recovered and returned to them. The 24/7 availability of the Lost and Found department allows passengers to report lost items as soon as possible, giving the department more time to search for and locate the items.
• Exceptional customer service: The Norwegian Cruise Line Lost and Found department is committed to providing excellent customer service to passengers who have lost items. The department’s 24/7 availability is a testament to this commitment, as it ensures that passengers can access assistance and support whenever they need it.

In conclusion, the 24/7 availability of the Norwegian Cruise Line Lost and Found department is a valuable resource for passengers who have lost items on a Norwegian Cruise Line ship. This 24/7 support provides passengers with convenience, peace of mind, increased chances of recovery, and exceptional customer service.

Items that can be reported lost

The Norwegian Cruise Line Lost And Found Phone Number is a vital resource for passengers who have lost items on a Norwegian Cruise Line ship. The phone number connects callers to the cruise line’s lost and found department, which is responsible for handling lost and found items. The department can assist passengers with reporting lost items, tracking the status of their lost items, and claiming recovered items.

The comprehensive list of items that can be reported lost, including clothing, jewelry, electronics, and documents, highlights the importance of the Norwegian Cruise Line Lost And Found Phone Number. Passengers can report any item that they have lost on the ship, regardless of its value or significance. This broad scope ensures that passengers have a single point of contact for reporting all lost items, increasing the chances of recovery.

For example, a passenger who has lost a valuable piece of jewelry can call the Norwegian Cruise Line Lost And Found Phone Number to report the loss. The lost and found department will create a report and begin searching for the jewelry. The passenger can then track the status of their lost item by calling the department or checking the cruise line’s website. If the jewelry is found, the passenger can claim it in person at the Guest Services desk on the ship or by mail.

The Norwegian Cruise Line Lost And Found Phone Number is an essential resource for passengers who have lost items on a Norwegian Cruise Line ship. The phone number provides passengers with a convenient and efficient way to report lost items and begin the process of recovering their belongings.

How to report a lost item

The Norwegian Cruise Line Lost And Found Phone Number is a vital resource for passengers who have lost items on a Norwegian Cruise Line ship. The phone number, 1-866-625-1164, connects callers to the cruise line’s lost and found department, which is responsible for handling lost and found items.

The “How to report a lost item” section provides clear and comprehensive instructions for passengers who have lost an item on a Norwegian Cruise Line ship. Passengers can report a lost item in person at the Guest Services desk, by phone at 1-866-625-1164, or by email at lost&[email protected]. This section is crucial as it provides passengers with multiple options for reporting lost items, ensuring that they can easily and promptly report their loss.

The availability of multiple reporting channels is particularly important for passengers who may not be able to access the Guest Services desk in person. For example, passengers who have lost an item while on an excursion or who are unable to leave their stateroom due to illness or mobility issues can still report their lost item by phone or email. Additionally, the ability to report lost items by email provides passengers with a convenient and accessible option, especially for those who may be disembarking the ship and need to report a lost item after leaving the ship.

Overall, the “How to report a lost item” section is an essential component of the Norwegian Cruise Line Lost And Found Phone Number as it provides passengers with clear and comprehensive instructions for reporting lost items. The multiple reporting channels ensure that passengers can easily and promptly report their loss, increasing the chances of recovering their belongings.

How to claim a lost item

The “How to claim a lost item” section provides clear and concise instructions for passengers who have lost an item on a Norwegian Cruise Line ship and need to claim it once it has been found. This section is an essential part of the Norwegian Cruise Line Lost And Found Phone Number as it provides passengers with the necessary information to retrieve their lost belongings.

• Notification process: When a lost item is found by the Norwegian Cruise Line lost and found department, the passenger will be notified. The notification process may involve a phone call, email, or letter, depending on the passenger’s preferred method of contact.
• Claiming in person: Passengers who wish to claim their lost item in person can do so at the Guest Services desk on the ship. They will need to present a valid photo ID and provide a description of the lost item.
• Claiming by mail: Passengers who are unable to claim their lost item in person can request to have it mailed to them. They will need to provide the lost and found department with their mailing address and a pre-paid shipping label.

The “How to claim a lost item” section is an important part of the Norwegian Cruise Line Lost And Found Phone Number as it provides passengers with the necessary information to retrieve their lost belongings. The clear and concise instructions ensure that passengers can easily and promptly claim their lost items, reducing the risk of lost or misplaced items.

Unclaimed items

The Norwegian Cruise Line Lost and Found department has a policy of donating unclaimed items to charity after 90 days. This policy is in place to ensure that lost items are not indefinitely stored by the cruise line and to benefit charitable organizations. Donating unclaimed items to charity also aligns with the cruise line’s commitment to sustainability and reducing waste.

The Norwegian Cruise Line Lost and Found Phone Number is an essential component of this policy. When passengers contact the lost and found department to report a lost item, they are given a 90-day window to claim their item. If the item is not claimed within this timeframe, the lost and found department will donate the item to charity.

This policy encourages passengers to promptly report lost items and to make every effort to claim their belongings. By providing passengers with a clear deadline for claiming lost items, the cruise line ensures that unclaimed items are not indefinitely stored and that they can be put to good use by charitable organizations.

Tips for preventing lost items

In the context of the Norwegian Cruise Line Lost And Found Phone Number, the tips for preventing lost items play a crucial role in reducing the likelihood of losing belongings while on a cruise. By adhering to these tips, passengers can proactively minimize the risk of items going missing, thus decreasing the need to utilize the lost and found service.

• Secure Storage: Keeping valuables in a safe place, such as the stateroom safe, ensures that they are not easily accessible to others and reduces the chances of theft or misplacement.
• Situational Awareness: Being aware of one’s surroundings and keeping an eye on belongings helps prevent items from being left behind or taken by others.
• Prompt Reporting: Reporting lost items to the Guest Services desk as soon as possible increases the likelihood of recovering them, as the lost and found department can initiate search efforts and notify passengers if the items are found.

By following these tips, passengers can contribute to the effectiveness of the Norwegian Cruise Line Lost And Found Phone Number. By reducing the number of lost items, the lost and found department can operate more efficiently, focusing on recovering and returning items to their rightful owners.

Tips to Prevent Lost Items on a Norwegian Cruise

To minimize the chances of losing belongings while enjoying a Norwegian Cruise, consider the following tips:

Tip 1: Secure Valuables in the Stateroom Safe

Store, such as jewelry, cash, and important documents, in the stateroom safe. This provides a secure location that is not easily accessible to others, reducing the risk of theft or misplacement.

Tip 2: Maintain Situational Awareness

Pay attention to your surroundings and keep an eye on personal belongings, especially in crowded areas. This vigilance helps prevent items from being left behind or taken by others.

Tip 3: Report Lost Items Promptly

If an item goes missing, report it to the Guest Services desk immediately. The lost and found department will initiate search efforts and notify passengers if the item is found, increasing the chances of recovery.

Tip 4: Keep Track of Belongings During Excursions

When disembarking the ship for excursions, keep personal belongings secure and organized. Consider using a backpack or bag with multiple compartments to prevent items from getting lost or misplaced.

Tip 5: Utilize the Ship’s Laundry Service

If possible, utilize the ship’s laundry service to keep track of clothing items. This helps prevent garments from being left behind or mixed up with other passengers’ laundry.

Tip 6: Mark Belongings with Identification

Attach identification tags or labels to luggage, electronics, and other valuable items. This makes it easier to identify and return lost items if they are found.

Tip 7: Take Inventory of Belongings

Create an inventory of alland essential items brought on the cruise. This inventory can assist in identifying missing items and providing details to the lost and found department.

Summary: By following these tips, passengers can significantly reduce the risk of losing belongings on a Norwegian Cruise. Secure storage, situational awareness, and prompt reporting are key elements in ensuring a worry-free and enjoyable cruise experience.

Norwegian Cruise Line Lost and Found Phone Number FAQs

This section provides answers to frequently asked questions (FAQs) regarding the Norwegian Cruise Line Lost and Found Phone Number, 1-866-625-1164. The FAQs aim to address common concerns or misconceptions related to the lost and found service.

Question 1: What items can be reported lost?

Answer: Passengers can report any item lost on a Norwegian Cruise Line ship, including clothing, jewelry, electronics, and documents.

Question 2: How do I report a lost item?

Answer: Lost items can be reported in person at the Guest Services desk, by phone at 1-866-625-1164, or by email at lost&[email protected].

Question 3: What is the process for claiming a lost item?

Answer: If a lost item is found, the passenger will be notified and can claim the item in person at the Guest Services desk or by mail.

Question 4: What happens to unclaimed items?

Answer: Items that are not claimed within 90 days will be donated to charity.

Question 5: How can I prevent losing items on a cruise?

Answer: Passengers can prevent lost items by keeping valuables in a safe place, being aware of their surroundings, and reporting lost items promptly.

Question 6: Is there a time limit for reporting lost items?

Answer: No, there is no time limit for reporting lost items. However, reporting lost items promptly increases the chances of recovery.

Summary: The Norwegian Cruise Line Lost and Found Phone Number, 1-866-625-1164, provides passengers with a convenient and efficient way to report and claim lost items. Understanding the reporting process, claiming procedures, and preventive measures can help passengers minimize the risk of losing belongings and maximize the chances of recovering lost items.

The Norwegian Cruise Line Lost and Found Phone Number, 1-866-625-1164, is a valuable resource for passengers who have lost items on a Norwegian Cruise Line ship. The phone number provides passengers with a convenient and efficient way to report lost items, track the status of their lost items, and claim recovered items. The lost and found department is committed to providing excellent customer service and assisting passengers in recovering their lost belongings.

To minimize the chances of losing belongings on a Norwegian Cruise, passengers are advised to keep valuables in a safe place, be aware of their surroundings, and report lost items promptly. By following these tips and utilizing the lost and found service, passengers can increase the likelihood of recovering lost items and enjoy a worry-free cruise experience.

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