allianz travel insurance us number

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Cambridge 700 Jamieson Parkway Cambridge, ON, N3C 4N6 Canada

Toll free phone: 1-800-461-1079   Local phone: 1-519-742-2800   Fax: 1-519-742-2581

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Allianz Travel Insurance Review: Is It Worth the Cost?

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

What is Allianz?

What does allianz cover, allianz policy overview, what’s not covered by an allianz plan, how allianz compares with its competitors, how much is allianz travel insurance, how to buy an allianz policy, which allianz travel insurance plan is best for me, does allianz offer 24/7 travel assistance, how to file a claim with allianz travel insurance, is allianz travel insurance worth it, star rating methodology.

• Annual or single-trip policies are available.
• Multiple types of insurance available.
• All plans include access to a 24/7 assistance hotline.
• More expensive than average.
• CFAR upgrades are not available.
• Rental car protection is only available by adding the One Trip Rental Car protector to your plan or by purchasing a standalone rental car plan.

Allianz travel insurance is highly regarded, and for good reason. Allianz offers five plans, so travelers' policies can cover what’s important to them. As well, children under 17 can be included for free on an eligible plan, so it can make sense that those seeking a plan that they can customize will consider Allianz.

Why trust NerdWallet?

Our Nerdy editorial team aims to be a starting point in your travel insurance research. We default toward transparency and follow a comprehensive methodology for rating and reviewing travel insurance companies. Advertisers and advertising relationships do not influence our ratings. Learn more about our strict editorial guidelines .

Around for over 100 years, Allianz has had a hand in insuring some iconic times in history, including the Wright brothers’ first flight and the construction of the Golden Gate Bridge.

These days, Allianz’s travel insurance arm boasts a score of 4.3 on Trustpilot and an A+ Financial Strength Rating (FSR), according to credit rating firm AM Best.

Allianz’s five plans offer different kinds of coverage, and not all of them have a standard set of benefits.

For example, Allianz travel insurance medical coverage isn’t available with the OneTrip Cancellation Plus plan, while general Allianz travel insurance coverage such as trip cancellation isn’t offered on the OneTrip Emergency Medical plan.

The three comprehensive plans Allianz offers provide varying levels of standard benefits.

Allianz health insurance coverage : Provides reimbursement for accidents and illnesses during your trip. 

Trip interruption : Covers nonrefundable costs incurred as a result of your trip being interrupted. 

Trip cancellation : Repays prepaid, nonrefundable costs such as hotels and tour bookings in the event your trip is canceled. 

Lost luggage : Covers the cost of replacing your personal effects when your luggage is lost. 

Delayed luggage : Reimburses reasonable expenses, such as for clothing and toiletries, when your luggage has been delayed. 

Emergency evacuation : Arranges and pays the cost to transport you to a medical facility for care. 

Pre-existing condition coverage : Covers costs for acute flare-ups of pre-existing conditions, as long as you meet eligibility requirements. 

Allianz’s policies have a broad array of inclusions. Here's a look at the five single-trip plans, and the included coverage amount.

Allianz also offers multitrip plans and a plan that provides rental car coverage only.

» Learn more: How does annual travel insurance work?

Add-on options

Allianz doesn’t offer many options when it comes to customization.

Rental car insurance : Available on all plans as an upgrade, Allianz’s rental car insurance provides coverage in the event of theft, damage or collision. 

Cancel Anytime : Allows you to cancel a trip for almost any unforeseeable reason and get 80% of your nonrefundable costs back. 

Don’t want to pay for travel insurance? A variety of travel credit cards offer complimentary trip insurance assuming you pay for the trip with your card.

Each Allianz plan has varying coverage levels, and some specifically exclude benefits such as trip cancellation.

However, certain types of situations and activities are generally excluded:

Extreme sports.

The use of alcohol or drugs or any symptoms as a result.

Normal pregnancy or childbirth. 

Participation in sporting events. 

Natural disasters. 

On a 5-star scale, NerdWallet rated Allianz 3.5 stars. Jump to see our methodology.

A sample trip for a 36-year-old traveler from Indiana to Canada for five days found that the cheapest Allianz plan cost $166. If you were to spring for the premium plan, which increases your coverage limits, expect to pay $291.

When looking across multiple providers, the basic plan for the same sample trip ranges in cost from $10 to $202. Note that price isn't the only differentiating factor. Coverage isn't identical across plans; each company offers various levels of scope, limits and exclusions.

How much does Allianz travel insurance cost? To get an idea of the cost of an Allianz travel insurance policy, we generated a quote for a sample trip.

In this example, we have a 37-year-old traveler from North Carolina heading to Japan for a two-week vacation, with a total trip cost of $5,000.

Notably, Allianz travel insurance costs increased dramatically when benefits for trip cancellation and trip interruption were included, so if you don’t have a lot of nonrefundable costs associated with your trip, you may want to stick with the OneTrip Emergency Medical plan.

» Learn more: The best travel credit cards right now

To purchase an Allianz travel insurance policy, go to Allianz’s get a quote page , where you can choose different plan types, including single trip, annual or rental car policies.

From there, you’ll need to fill out your trip information, such as travel dates and destination and your age. Then, you'll be presented with eligible plans and prices. From there, you’ll be able to pick one that suits your needs and complete the checkout process.

Consider comparison shopping

If you're not 100% sold on purchasing a plan from Allianz, you can use a travel insurance aggregator to compare policies across multiple companies at once.

The right Allianz plan for you depends on your trip. This is especially true for the OneTrip Emergency Medical plan and the OneTrip Cancellation Plus plan since both are limited in what they cover.

Before purchasing a plan, review the costs of your trip, whether you need medical coverage and how much you’re willing to pay.

Allianz provides 24/7 travel assistance to customers. Within the U.S. or Canada, call 800-654-1908 for help. Otherwise, call 804-281-5700.

Allianz’s 24/7 assistance can help you with issues such as finding new flights, providing you with information about your destination, helping you retrieve lost luggage, replacing prescriptions and more.

Filing a claim with Allianz can be done online via its claims center .

You’ll need to have information on hand such as what happened, what the claim is for, when the issue happened and how much you’re claiming.

You’ll also need to provide proof of your loss, which can be uploaded to the claims center.

Is Allianz travel insurance good? Allianz can be more expensive than competitors, but its different plans can help mitigate the cost by insuring only what’s important to you.

Its three comprehensive plans also include coverage for pre-existing conditions, which isn’t something you’ll find everywhere.

If you have a plan with trip interruption or trip delay benefits, you may be covered when your flight has been canceled. This can include refunds for prepaid expenses and costs for lodging and meals.

The length of time it takes for a refund can vary; factors that influence how long can include the claim you make, the documentation you provide and the processing speed of the insurance provider.

Allianz travel insurance medical coverage is secondary. This means it pays out after any other eligible plans you may have.

Yes, Allianz plans cover COVID.

Travel insurance

NerdWallet's ratings for travel insurance companies take into account the following details about each insurer:

Scope of coverage.

Customizability.

Consumer experience and complaints.

The best travel insurers excel in all of these categories. They provide the information people need to make a purchase without any surprises along the way. They offer insurance at a fair price and allow customers to customize plans to meet their coverage preferences. They're also able to keep their customers happy throughout the relationship.

Data collection and review process

NerdWallet collects over a dozen data points for each insurer we analyze from their public-facing websites and third-party analyses. These data points are then compared against one another and against NerdWallet's standards for good travel insurance companies to determine a star rating.

Data is collected on a regular basis and reviewed by our editorial team for consistency and accuracy. Final star ratings are presented on a scale of one to five stars, where a one-star score represents "poor" and a five-star score represents "excellent."

The reviews team

The writers and editors behind NerdWallet's travel insurance reviews are insurance specialists who have had their work featured by or appear in The Associated Press, The Washington Post, The New York Times, the Chicago-Sun Times, U.S. News & World Report and the Society for Advancing Business Editing and Writing. Each writer and editor follows NerdWallet’s strict guidelines for editorial independence .

In addition to travel insurance, the team covers travel rewards programs, airlines and hotels.

Rating specifics

Our star ratings are weighted based on our editorial and professional opinions. We use the following weightings when rating travel insurers:

Scope of coverage (25%).

Customizability (25%).

Consumer experience and complaints (25%).

Cost (25%).

Scope of coverage ratings are based on assessments of a company’s standard protections, including:

Travel medical insurance.

Trip cancellation.

Trip interruption.

Trip delay.

Baggage and personal belongings, lost luggage.

Emergency medical assistance.

Emergency medical evacuation.

Emergency medical repatriation.

Accidental death and dismemberment insurance.

Rental car coverage.

Customizability ratings factor in whether coverage limits are fixed prices or a percentage of the trip cost (the percentage is generally better), whether a policy has customizations available, and the number of bonus features.

24-hour assistance.

Pre-existing medical conditions coverage.

Extreme sport coverage.

CFAR add on availability.

Travel health insurance.

Interruption for Any Reason.

Travel Inconvenience.

Cancel for Work Reasons.

Electronics coverage.

Consumer experience ratings are based on provider reviews on Squaremouth.com. If the company is not in the Squaremouth database, we default to Google reviews.

Affordability ratings are based on the percentage of total trip cost a plan costs a policyholder. Less than 4% is considered excellent, whereas over 9% is considered poor.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

• Our history
• Allianz Advantage
• Global footprint
• Social responsibility

Travel protection

• Tuition protection
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• Bankcard services
• Assistance services
• Technology solutions
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• Allyz TravelSmart
• Stories & insights
• In the news
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• Vacation confidence index
• Internships

When the world calls, help your customers answer with confidence.

Looking for a travel insurance plan, get a quote at   allianztravelinsurance.com ..

Benefits to help travelers explore reassured.

Expert assistance means travelers are never alone. 

Industry-leading technology for the future of travel.

Allyz® TravelSmart—your all-in-one travel companion.

“I cannot even begin to tell you how wonderful my experience was with Allianz!! I had a terrible ski accident in France and every single Allianz person was unbelievably helpful. I now recommend Allianz to everyone I know and I will NEVER travel overseas without it. I am so very grateful for all the support I received.”

- Lindsay T., MN, 2021

“So often when you buy warranty or insurance it’s hard to actually get it to do what it’s supposed to do, but Allianz worked as it should. The cost for travel insurance is so negligible that it’s a no brainer to add to your trip.” 

- Kyle Y., GA, 2021

“When I filed my claim your company made the process very easy. And you did not try to avoid your contract responsibilities like many other insurance companies with whom I have had to work with. I have recommended you to all of my travel friends.” 

– Scott H., IL, 2021

Have questions about our products or services?

  contact us — we’re here to help. .

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Bodily injury claims: 02 8988 9982

Other liability claims: 02 8988 9969

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Emergency assistance

If your condition is life threatening, call the emergency services immediately.

Australian-based case managers are here for you 24/7 if you need help while travelling, with registered nurses and doctors available.

Available for Allianz Travel Insurance policyholders.

Within Australia

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We’re sorry you’re thinking about leaving us. To cancel your insurance, give us a call. Before calling us, you might like to have your policy details ready. We may ask why you’re cancelling your policy.

You can also use our online contact form and we’ll reply by email.

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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.

Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.

Suggested companies

Faye travel insurance, heymondo travel insurance.

Allianz Partners USA   Reviews

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Reviews 4.1.

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So kind & fast

Fast, efficient and kind during a traumatic time in our life. We had to cancel our dream cruise to Alaska (would have been on 9/13/24) as my husband had an emergency surgery with an unexpected cancer diagnosis. We received our refund so fast and we were treated with such kindness. Thank you Allianz!

Date of experience : August 11, 2024

Quick and positive response from Allianz

Six hours before my scheduled flight I got a call from a member of the family that I planned to visit: their son has Covid. I canceled the flight of course and filed a claim with Allianz for the cost of the non-refundable tickets. Sent all required documentation; the only response I had from the travel insurance company was: your claim was approved, here's your money. You can't do much better than that.

Date of experience : August 10, 2024

Helpful customer service team!

Very glad I signed up for the extra insurance for my recent flight. It was canceled and we had to rent a vehicle to get home. Allianz covered the expenses and their customer service line was so nice and helpful. It makes a big difference talking with people who are knowledgeable and want to assist you! I can’t remember the name of the man I spoke to but I am very thankful that he took the time and made a stressful situation less difficult for me!

Date of experience : August 05, 2024

I have filed many claims due to flight…

I have filed many claims due to flight issues and delays, lost and broken luggage issues. I have cancelled my trips due to illness or emergencies. Allianz has always paid out and I trust them with possessing my claims quickly and efficiently!

Worth the money!

We purchase Allianz insurance on experiences purchased almost every time because I was always taught to buy as much insurance as you can afford and stick to it. This is the 3rd time we have really needed it for refunds, a concert. As you know they are very expensive these days! The process is very easy and you can reach a live person if needed. My husband had to have a surprise knee surgery two weeks before the show so I went in a put a claim with the evidence they asked for and was approved in 3 days with full refund the next day into my account. Things happen in life and it’s pretty inexpensive assurance that you won’t lose out when it does.

Getting sick while on vacation is not…part of your plan & NO FUN!

Getting sick while on vacation is not part of the plan & not fun ! Princess has a great medical team that helped a lot. But getting home and filling the necessary paperwork according to Allianz instructions was so user friendly - which was something of a surprise since we had never had to do that before. Then the timely follow through by Allianz was another plus.

Date of experience : June 27, 2024

Horrible insurance

Frankly, this company is a damn ripoff… you have to jump thru friggin hoops to get a legitimate refund. First time was with Covid and travel was stopped. You refused to refund tickets, ended up going thru airline. Next was a concert I couldn’t make due to a stomach virus. Not everyone goes to doctor for stomach virus as there is nothing that can be done. Next is due to concert cancellation. Tickets refunded so why wouldn’t insurance be refunded? I will never recommend insurance to anyone.

$50 could go a long way!

Our experience with Allianz P. U. was great. We had to cancel our flight due to some unexpected changes with our travel plans. Our air fare was fully refunded by APU, although it took two weeks to receive the money in our bank account. It's definitely worth to get this travel insurance!

Date of experience : August 09, 2024

Worth the Cost

I never thought I would need to insure my travel or expected to have delays while away from home, yet it happens! I submitted a claim, hoping to be reimbursed for some costs and was pleasantly surprised at the customer service, the brief time it took to review my claim and the total reimbursed. Allianz was well-worth the cost of travel insurance!

Difficult to submit claims

Keep getting emails to submit more information. But when I log into claim information, message says complete. There were two choices given for my online claim...Trip Interruption and Travel Delay. I filled out the forms for Trip Interruption and this file says complete. The Travel Delay file keeps asking for information.

Personal and professional service

I received a personal phone call letting me know my policy would be expiring. The representative was very knowledgeable and reviewed changes I wanted to make. The renewal was quick and easy. I am very happy to have my annual plan that insures I am covered for an entire year of travel without having to do anything regarding letting them know where I am going.

Date of experience : August 08, 2024

Great service

Unfortunately we were not able to make the trip due to family illness. Fortunately we purchased insurance through Allianz at time of flight purchase. They refunded the money paid for the flight quickly and easily.

The instructions on how to make a claim…

The instructions on how to make a claim were very clear. Once the claim was submitted, we received updates informing us that it was in process. We claim was approved and was complete in a timely fashion. Highly recommend Allianz.

Both website and the APP are easy to…

Both website and the APP are easy to use. The instruction videos are very helping in knowing exactly what to do when filing a claim. Our medical claim was handled immediately. We had a reimbursement for treatment for an unexpected injury while overseas within a week.

Date of experience : July 30, 2024

Quick service and painless experience

We unfortunately, had to make a change of plans due to my daughter being diagnosed with bone cancer. The team assisted us very quickly and reviewing our case and getting our reimbursement as fast as possible they made it a very quick and painless process, taking a lot of stress off of us during a very stressful time.

Get the insurance!

After a delay left me stuck for an additional day, knowing I had travel insurance gave me peace of mind. Submitting my claim was easy and seamless. I've already purchased for my next trip.

You declined to pay when my trip was…

You declined to pay when my trip was cancelled. My wife and I were travelling for a court date and it was cancelled as we were leaving the neighborhood for a six hour drive. When it was cancelled we had no need to travel. Outside our control and not a vacation destination by any measure. We did go to the hearing just a couple days ago at the rescheduled date and waited until we got there to find a room so I wouldn't lose my money. I won't use you again.

Date of experience : August 12, 2024

Over a month after submitting my claim, still no answer.

I submitted a travel claim over a month ago with all of the paperwork required and Allianz still hasn’t reimbursed me for any of the travel expenses that were covered. I tried to get in touch with customer service to find out what’s taking so long, and no one ever replied to my email. I still haven’t heard about a decision on my claim, but Allianz did ask me to submit the same paperwork again, though it was already submitted.

Complete scam

Complete scam. Call yourself concert insurance but only time we can collect is if someone dies....fraud Never ever use this. Allianz is a name I will never forget. This was supposed to be simple concert insurance

I hesitate to buy travel insurance…

I hesitate to buy travel insurance because I feel that it raises the cost of my trip. But between weather concerns and the fact that I am getting older, you never know what will happen. My hotel was less expensive with the pay in advance option, so that was what I did. But my flight was delayed several times and it just made sense to try for a flight the next day, since there was no guarantee that the flight would leave at all. My trip insurance reimbursed me for the one-night at the hotel that was non-refundable. I will always get trip insurance from now on.

Travel Insurance Find the right travel insurance policy with Allianz Assistance.

AWP Assistance UK Ltd , trading as Allianz Assistance and Allianz Global Assistance , is a subsidiary company of Allianz Partners SAS. AWP Assistance UK Ltd is authorised and regulated by the Financial Conduct Authority in the United Kingdom to provide insurance products and services.  

Please note that, whilst AWP and Allianz Insurance are part of the global Allianz SE group of companies, AWP and Allianz insurance are separate companies and not part of the same group of companies in the UK. Any communications regarding Allianz Assistance services should therefore be addressed to AWP .

Travel insurance

A range of cover options are available including single and multi-trip, 24/7 medical cover, backpacker,  winter sports and more. 

Whatever type of trip you're taking, Allianz Assistance will help you find a plan that covers the "what ifs?". 

Extended Car Warranty

Allianz Assistance is the trusted car warranty provider for ten of the UK’s leading car brands.  Find out more on Allianz Assistance about the three levels of car warranty that are available.

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