cruise ship course in durban

CABIN CREW FOR CRUISE SHIPS

Get the Qualifications for a Cruise Ship Job. Course Price – R39 750 excluding VAT (Payment Options Available).

Sail The Seas With Your Dream Cruise Ship Job

Does a Cruise Ship job interest you? Equip yourself with the skills to become a sought-after cabin crew member on a cruise ship – sail the seas and see the world.

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New Shipping Industry Academic Programs

Welcome to SAMTRA

We strive to remain at the cutting edge of maritime training. We believe that good maritime training must be realistic, interesting, enjoyable, challenging and practical. In this way we continue to conduct maritime training programs which enable the participants to improve their personal and professional effectiveness and competitiveness in the global maritime industry.

Simulator Training

Offered for Engine Room Courses, Reefer, Communications and Bridge Courses, including ASD Tug & Tractor Tug Modules.

STCW Safety & Ancillary Courses

Offered for courses offered in a class room environment where simulation is not required.

Superyacht Training

A SAMTRA and Professional Yachtmaster Training (PYT) joint venture offering accredited superyacht training courses.

Educational Programmes

SAMSA approved pre-sea training courses offered by SAMTRA for Cruise Ship Passenger Service Personnel.

SAMTRA News

Are you our new Training Officer? We’re hiring….

5 Jul, 2024

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Meet the three BCA and SAMTRA scholarship recipients

2 Jul, 2024

SAMTRA’s partnership with Business College of Athens (BCA), one of the world’s leading maritime colleges, has made it easier for African maritime professionals to study towards an internationally-recognised maritime-related qualification.The first cohort of maritime...

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Equip Yourself for a Thriving Career in Cruise Hospitality

Gain essential skills with expert-led training designed for success in the competitive world of cruise line jobs.

Industry-Relevant Curriculum

Designed to meet the specific demands of cruise hospitality, ensuring that students learn exactly what they need to excel onboard.

Hands-On Training

Engage in real-world simulations and onboard training exercises that prepare students for the unique challenges of cruise line service.

Career Advancement Opportunities

Access to exclusive job placements with leading cruise lines, enhancing career prospects and providing a clear path to advancement in the hospitality industry.

Cruise Hospitality Training

At Ship-A-Shore, we are more than just a training centre; we are your career launchpad in the cruise industry. With over five decades of specialized experience combined, our expert instructors bring a profound depth of industry knowledge to the table.  Each instructor is not only a seasoned professional but also a dedicated mentor. We’ve forged strong partnerships with some of the world’s leading cruise lines to ensure our curriculum meets the highest industry standards and our graduates are first in line for employment. Our mission is clear: to equip you with the skills, knowledge, and connections necessary to excel in your career and navigate the vast opportunities of cruise hospitality. Trust us to navigate your career in the right direction.

Chart Your Course

Choose your program (4-week or 1-week)

Complete immersive, expert-led modules

Receive certification and job placement assistance

What our Clients Say

Discover your path in cruise hospitality.

At Ship-A-Shore, your premier training hub for a flourishing career in cruise hospitality, we understand the dynamic and demanding nature of the cruise industry. Our courses are designed with a focus on industry relevance and hands-on experience. Whether you’re starting anew or aiming to upgrade your skills, our expert-led training programs are tailored to prepare you for success. From intensive onboard simulations to comprehensive career support, we ensure that you not only meet but exceed the rigorous standards of major cruise lines. Enroll today and set sail towards your dream career in cruise hospitality!

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Shosholoza Ocean Academy

DISCOVER A WORLD OF OPPORTUNITIES,  BECOME ONE OF OUR MASTERS OF THE SEA

Shosholoza Ocean Academy (SOA) is the premier manning and training agency representing the esteemed MSC Group Cruise Division, encompassing

MSC Cruises and Explora Journeys in Southern Africa. 

Our organisation is dedicated to delivering unparalleled recruitment and training solutions in the field of maritime hospitality. We take pride in offering the youth of South Africa exceptional prospects to embark on rewarding careers onboard MSC Cruises & Explora Journeys, renowned for their world-class standards.

Join us at Shosholoza Ocean Academy and embark on a rewarding journey, tailored for those seeking a remarkable cruise industry career aboard

MSC Cruises or Explora Journeys.

Ignite your hospitality career with one of Shosholoza Ocean Academy's exceptional sponsored training programs. Unveil the potential to embark on future onboard opportunities through our specialised and comprehensive training experience.

MSC CRUISES Vacancies

TRAINING  

Protecting your trust and safety in recruitment.

At Shosholoza Ocean Academy, we prioritise your security and well-being. We want to inform you about fraudulent recruitment practices conducted by unauthorised individuals falsely posing as representatives of MSC Cruises. These scammers often exploit social media platforms, employing deceptive application forms that wrongfully display the MSC Cruises logo and branding.

We want to assure you that all recruitment activities carried out by Shosholoza Ocean Academy follow legitimate channels, strictly adhering to legal procedures, and upholding the integrity of the esteemed MSC Cruises brand. Your safety is our utmost concern. We urge you to exercise caution and promptly report any suspicious activity that you may encounter.

• Shipping And Transport College South Africa | Maritime & Logistics Training, Services & Consulting

Durban Campus Courses

Standards of training, certification and watchkeeping (stcw), to make any inquiry, please contact, durban campus, [email protected], stc-sa durban course schedule 2024, stc-sa durban course schedule 2025, stc-sa durban pricing prospectus, courses durban campus.

Able Seafarer Deck

Able Seafarer Engine

Advanced Fire Fighting

Basic STCW Course

Competence in medical care.

Competence In Survival Craft And Rescue Boats

Crowd Management & Passenger Safety

Designated Security Duties

Elementary First Aid

Fire Prevention And Fire Fighting

Medical First Aid Incl EFA

Personal Safety And Social Responsibilities

Personal Survival Techniques

Safety Familiarization

Security Awareness

Ship Security Officer

Marine Communication

GMDSS Long Range

Short Range

Specialised oil & chemical tanker, basic oil and chemical tanker cargo operation, advanced training for oil tanker cargo operation, advanced training for chemical tanker cargo operation, ca-ebs initial deployment.

Able Seafarer Deck (AB DECK)

Able Seafarer Engine (AB ENGINE)

Advanced Fire Fighting (AFF)

Competence In Survival Craft And Rescue Boats (CISC)

Crowd Management & Passenger Safety (CMPS)

Designated Security Duties (DSD)

Elementary First Aid (EFA)

Fire Prevention And Fire Fighting (FPFF)

Medical First Aid Including EFA (MFA Incl EFA)

Personal Safety And Social Responsibilities (PSSR)

Personal Survival Techniques (PST)

Security Awareness (CSA)

Ship Security Officer (SSO)

GMDSS (Long Range)

OPITO |. Since 1991 the organisation OPITO has set the standards for safety training in the oil and gas industry.

Basic Offshore Safety Induction And Emergency Training With Emergency Breathing System (BOSIET with EBS)

Further Offshore Emergency Training With Emergency Breathing System (FOET With EBS)

Helicopter Underwater Escape Training With Emergency Breathing System (HUET with EBS)

STC-Southern Africa offers  maritime training  solutions and services, which encompass all aspects of Human Resource Development, Consultancy, Technical Assistance and Research.

We are sure to have a solution for your needs. STC-SA’s understanding of the unique needs of the African continent, positions itself well to provide an Africanised approach, whilst still maintaining the highest quality standards..

( Cape Town Campus)

Tel: +27 21 418 5062

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6 Duncan Road, Christiaan Barnard Port Entrance, Port of Cape Town, Cape Town, 8000

(STC-SA Durban Campus)

Tel: +27 31 054 5474

[email protected] [email protected] [email protected]

48 Hannah Road, Congella Durban, 4007

STC-SA Cape Town Campus

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Cruises from Durban, South Africa

Durban cruises: explore South Africa in style

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Cruises to Durban in 2024

Durban tours: explore the heart of Durban's cosmopolitan city

Visit Durban to discover Durban’s history, culture and scenic beauty with MSC Cruises. Our carefully curated Durban tours help you explore the city and its surroundings, so you can fully experience this laid-back coastal destination. Our Durban tours  cover all the bases for your time in the city, whether you want to explore its urban heart, learn more about its history or venture further to enjoy a safari or unique cultural performance.

Planning pays off, too: book your Durban excursions before departure to receive a discount of up to 20%. .

Excursions & Activities Durban

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• Duration: 4 hour(s)
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• Category: SOMETHING SPECIAL
• Code: DUR07

• Code: DUR08

• Category: NATURAL WONDERS
• Duration: 45 hour(s)
• Code: DUR13

• Duration: 3.5 hour(s)
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• Code: DUR01T

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Embark on one of our remarkable adventure cruises from Durban, offering access to a variety of captivating destinations. Set sail to Mozambique’s Pomene or Portuguese Island, revelling in the breathtaking natural wonders. Cruises from Durban include the choice of a grand tour to  Mauritius ,  Reunion  and  Mozambique  or travel to the historic capital of Cape Town for an unforgettable cultural experience. Year-round cruise deals from Durban promise enticing opportunities, including memorable, once-in-a-lifetime voyages, such as a grand expedition across the Indian Ocean and the Mediterranean, culminating in the charming city of Lisbon. While Durban boasts attractions like Durban Beach,  Moses Mabhida Stadium , and  uShaka Marine World , a feast of fun experiences for the whole family, it‘s also host to impressive architecture in the form of Durban’s City Hall.    Head out of the city to make the most of your Durban cruise.  Catch spectacular views at The Valley of a Thousand Hills, close to Pietermaritzburg and savour scenic views on a game drive whilst visiting  PheZulu Safari Park. Before you leave Durban’s fair shores, it’s worth savouring the spicy culinary adventure of bunny chow, an Indian South African fast-food fusion dish.

Travel to the durban cruise terminal.

Terminal Address:

Kwazulu Cruise Terminal 151 Mahatma Gandhi Rd, Durban, 4001

Driving Directions from King Shaka International Airport

•   Get on N2 from M65 - 10 min (6.0 km) 
• Head northeast- 23 m 
• Keep right - 500 m 
• Turn left - 23 m 
• Turn right - 18 m 
• Turn right at Short-term Undercover Parking - 500 m 
• Turn left onto Mdloti St/M65 
• Continue to follow M65 (Toll road) - 2.6 km 
• Keep right at the fork and merge onto N2 (Toll road) - 2.3 km 
• Continue on N2. Take M4 to KE Masinga Rd in Stamford Hill, Durban - 19 min (26.2 km) 
• Merge onto N2 (Toll road) - 9.7 km 
• Take the exit toward M41 - 190 m 
• Keep left at the fork and merge onto M41 - 3.8 km 
• Merge onto M4 - 12.5 km 
• Take Sylvester Ntuli Rd to Mahatma Gandhi Rd in Point - 8 min (2.9 km) 
• Turn left onto KE Masinga Rd - 190 m 
• Use the right 2 lanes to turn right onto Sylvester Ntuli Rd - 750 m 
• Continue onto Mahatma Gandhi Rd - 1.4 km 
• Turn left onto Bell St - 68 m 
• Turn right onto Albert Terrace - 350 m 
• At the roundabout, take the 3rd exit onto Southampton St – 120 m 
• Turn right onto Mahatma Gandhi Rd - 18 m

Driving Directions from Amanzimtoti (South Coast)

•   Get on N2 from Umdoni Rd - 4 min (2.2 km) 
• Head east on Umdoni Rd toward Bowen St - 850 m 
• Turn left onto Kingsway Rd/R102 - 350 m 
• Turn left onto Moss Kolnick Dr/M37 - 230 m 
• Use the right 2 lanes to turn right to merge onto N2 toward Durban - 800 m 
• Follow N2 and M4 to Margaret Mncadi Ave in Albert Park, Durban. 
• Take exit 3 from M4 - 16 min (22.8 km) 
• Merge onto N2 - 8.9 km 
• Use the left 2 lanes to take exit 151 for M4 toward Durban - 600 m 
• Continue onto M4 - 12.4 km 
• Use the left 2 lanes to take exit 3 for Margaret Mncadi Avenue - 800 m 
• Continue on Margaret Mncadi Ave. Drive to Mahatma Gandhi Rd in Point - 9 min (3.8 km) 
• Merge onto Margaret Mncadi Ave - 1.9 km 
• Continue onto Dr Langalibalele Dube St - 400 m 
• Turn right onto Mahatma Gandhi Rd - 1.0 km 
• At the roundabout, take the 3rd exit onto Southampton St - 120 m 

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MSC Cruises

[email protected]  •  086 137 0206  •  +27 22 742 1297 (International)

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Personal Safety and Social Responsibilities – STCW A-VI/1-4

Passenger Ship Crowd Management – STCW A-V/2, para 1 & 2

Designated Security Duties – STCW A-Vl/6-2

Fire Prevention and Fire Fighting – STCW A-VI/1-2

Elementary First Aid – STCW A-VI/1-3

Medical First Aid (Including Elementary First Aid) – STCW A-VI/4-1 & STCW A-VI/1-3

Personal Survival Techniques – STCW A-VI/1-1

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ISAF World Sailing Approved Offshore Personal Survival Course – ISAF Regulation 12

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Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.

Cruise Hospitality Services Programme

R 92 500

Full Time Learning

What will I learn?

Embark on a journey to master the art of hospitality on the high seas. This programme aims to equip students with the necessary skills and knowledge to pursue thriving careers in the restaurant and food & beverage fields within the cruise industry.

Throughout this comprehensive programme, students will delve into various aspects of food and beverage operations, focusing on the unique challenges and opportunities presented by the cruise environment.

Programme content includes:

• Food Safety within Hospitality
• Managing Food & Beverage Operations (Franchise Operations)
• Purchasing for Food Service Operations within a Hospitality Establishment
• Planning & Control for Food & Beverage
• Supervision in the Hospitality Industry
• Hospitality and Food & Beverage Service (Menu Planning & Restaurant Operations)
• New Business Development (Entrepreneurship)
• The operational environment of cruise liners and how it differs from land-based hospitality operations
• Trends and innovations within the cruise industry
• Maintaining food safety and health on a ship
• Procurement, cost control and logistics of storing and managing supplies on a ship
• Service styles across multiple venues
• Guest satisfaction and specific dietary requirements
• Acknowledge and work with multicultural teams onboard
• Onboard events management

What qualification will I gain?

Upon successful completion graduates will receive:

• Higher Certificate in Food and Beverage Management SAQA ID No: 88063, HEQF Level 5)
• STCW (Standards of Training, Certification and Watchkeeping for Seafarers) Safety Courses
• Fire Prevention and Fire Fighting (STCW A-VI/1-2)
• Personal Safety and Social Responsibilities (STCW A-VI/1-4)
• Personal Survival Techniques (STCW A-VI/1-1)
• Elementary First Aid (STCW A-VI/1-3)
• Passenger Ship Crowd Management (STCW A-V/2, para 1 & 2)
• Designated Security Duties (STCW A-Vl/6-2)

*Gauteng Students to Note:

• Students will be required to travel to Durban for a week do the practical Seafarers safety courses of the programme (travel, food and accommodation cost not included in the programme).
• Seafarers specific Safety Courses: Fire Fighting, Personal Survival Techniques and First Aid.
• Maritime Partners are regulated by an accrediting body and training is to take place at a registered site of delivery.

More Information

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Course Details

Admission Requirements

National Senior Certificate with a Higher Certificate entry, or equivalent.

Industry Requirements:

• Cruise liners require candidate to be 21 years or older (Legal Age to be able to serve alcohol in all countries).
• Cruise liners require candidate to complete and pass a medical exam should they be accepted to work on a ship.

1 Year, Full-time

Type of Study

Next Intake

March & July

Tuition Fees Per Year

Payment options.

The following payment options are available:

Interest Free Payment Plans

Speak to our consultants about available Payment Plans

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Related Programmes

Related products.

Cruise Culinary Services Programme

Higher Certificate in Hospitality Management

Higher Certificate in Food & Beverage Management

Join our 30 000 successfully employed graduates.

Part Of The Invictus Education Group

International Hotel School is registered as a Private Higher Education Institution with the Department of Higher Education and Training for the qualifications as per registration no.2000/HE07/005. Provisionally registered as a Private College with the Department of Higher Education and Training for the qualifications as per registration no. 2009/FE07/077.

The International Hotel School (PTY) Ltd herein after referred to as International Hotel School

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DURBAN: 031 337 7889 • Rope Shed, 6 Timeball Blvd, The Point CAPE TOWN: 021 447 4445 • 31 Victoria Rd, Woodstock

Kickstart your Career in Maritime Transport and Logistics

HISTORY SA Maritime School was founded in 1986 by Cdr PJK Fitt - a Master Mariner and veteran trainer in the shipping industry. SA Maritime School is the longest operating maritime school in South Africa, with over 30 years of history, with branches in Durban and Cape Town.

CAMPUSES The Durban campus is located on the Point - a hub of maritime life in South Africa. The Cape Town campus is in the colourful suburb of Woodstock overlooking the bay.

OUR APPROACH SA Maritime School takes a personal interest in their learners. Our staff have a passion for young people, always caring, with hands-on training by our expert facilitators. We have certification from all the required regulatory institutions. Our courses equip learners for all aspects of the maritime, shipping, and transport industries. Learners will also experience a variety of diverse activities and practical challenges teaching them teamwork and decision making, equipping them for life. Talk to us today!

Follow Our Pathway to Success

Lay the foundation with a NQF03 qualification either in Freight Handling or Freight Forwarding and Customs Compliance (includes a Forklift Drivers Licence or a code 08 or 10 Drivers Licence), followed by Shipping Practice NQF04

Then onto the National Diploma in Freight Handling Logistics NQF05 .

Contact us to assist you in mapping out the best options for your career.

Our Courses

Driving School

Freight Handling 

Freight Forwarding & Customs Compliance

Shipping Practise

Clearing & Forwarding QCTO Level 5

Freight Logistics

Cargowise Training Workshop

Incoterms & Insurance Workshop

Supply Chain Management National Certificate (Coming Soon)

Our courses are available in full or part time studies.

Giving our learners the edge!

We believe excellent life and leadership skills are essential for a successful career. This programme is offered to all learners at no extra charge, and includes a range of outings and challenges throughout the year, including MOUNTAIN BIKING, HIKING, SAILING and more, to encourage teamwork, broadening horizons and possibilities!

Recommendations

“I obtained my forklift licence and I am now working for Transnet. I am so pleased.”

“I learned about clearing and forwarding, got my diploma and have a great job.”

“I was a petrol pump attendant, SA Maritime gave me a chance to study, now I have a career in logistics.”

“I cannot thank you enough for your great facilitators you have changed my life!”

Or inbox us

Durban:  031 337 7889 Cape Town:  021 447 4445

Durban: 031 337 0556 Cape Town: 021 447 4469

[email protected]

Durban: 6 Timeball Boulevard, Signal Road, The Point Cape Town: 31 Victoria Rd, Woodstock

OCEAN STAR SAILING ACADEMY

Ocean Star Sailing Academy,  established in 2007, is a fully accredited RYA and SAS Training Center located in the heart of the V&A Waterfront in the stunning city of Cape Town. We are exclusively the only  Sailing Academy in Cape Town  that offers  theory courses ,  practical courses , and accommodation  from within the  V & A Waterfront .

“Travel the world earning Euros while working on Super Yachts and having the time of your life!”

Sailing courses.

We offer a diverse range of Royal Yachting Association (RYA) and South African Sailing (SAS) accredited Motor and Sail courses for use in both local and international waters.

CAREER PACKAGES

We specialize in package courses that equip you with everything that you need to gain entry into the Super Yacht Industry as a Deckhand, Stewardess, or Chef.

INSTRUCTORS

Our team of enthusiastic, passionate staff with actual industry experience is here to assist you every step of the way. Our fully qualified instructors provide a fun training experience.

Deckhand Career Course

A Superyacht   Deckhand Career Course  is an excellent place to begin your career at sea as it gives you a good grounding in day-to-day operations.  The   deckhand course   is designed for those who have minimal knowledge of sailing. Contact us today about our RYA accredited Deckhand Course in Cape Town .

Stewardess Career Course

We have developed a comprehensive 20 days   Superyacht Stewardess Career Course .  Being a stewardess is a great introduction to the world of luxury, travel, and hard work.  If you want to find work in the interior of a Superyacht then get a head start with our industry-recognized stewardess course .

Chef Career Courses

Our Superyacht Culinary course takes ordinary people with basic kitchen skills and turns them into sous chef material within a week & includes the food, health & safety course. Although students need not be qualified chefs to do the course, they should know the basics of cooking and food prep and should be reasonably proficient in the kitchen.

Ocean Star Sailing Academy is one of the worlds top RYA sailing schools, based in Cape Town. We offer yacht training, stew and deckand courses and much more for those looking to work in the yachting, cruise ship or marine industry. When it comes to searching yacht jobs Western Cape or boat jobs Cape Town, whether you are looking for cruise ship training courses or anything that fits a simiar job description, we can assist you with choosing the relevant courses for your career path. We do not place you into employment positions, however, our international relationships and excellent record of qualified graduates will hold you in high regard when applying for a position in the maritime industry.

Our Yacht Courses South Africa’s will see all your maritime interests and questions answered. We follow local & international maritime safety regulations and are in touch with our local Maritime Rescue Coordination Centre. When it comes to marine environment protection standards, we take care to always do our part to keep the oceans clean and leave the best possible green footprint.

Superyacht Deckhand Courses in Cape Town

Deckhand , GN , Work on Superyachts

The demand for skilled and adept superyacht deckhands is on the rise. As owners and charterers seek experiences aboard their majestic vessels, the role of a deckhand becomes crucial in ensuring the smooth operation and maintenance of these floating...

Start A Career As A Deckhand On Yachts Through Ocean Star Sailing Academy

Deckhand , Work on Superyachts , Working On a Cruise Ship

Picture yourself amidst the glistening waters of the Mediterranean, the sun-kissed Caribbean, or the exotic shores of Southeast Asia, all while working as a Superyacht Deckhand. This profession represents adventure, luxury, and personal...

Spend Your Gap Year Gaining Experience Working On Superyachts

Deckhand , GN , Stewardess , Work on Superyachts , Working On a Cruise Ship

Working on boats as a stewardess or deckhand is one of the most exciting and rewarding ways to spend a gap year after graduating from school. Taking a gap year after finishing school has numerous advantages, and one of the most exciting and...

“It’s been about 19 months since I left your school and entered the wild world of yachting and it’s been nothing short of amazing!”

Charl Minaar

“ An amazing experience with amazing staff. Accommodation was comfortable, and I really enjoyed my coffee breaks with Amica and Stu! 

Shawnee Amber

“ Is a place to be. Facilitators knows their job and it shows they had experienced what they teaching about. “

Teboho Leseme

“ Thanks very much to ocean star for helping achieve my goals & guidence with my pb2 instructor . Will recommend them on my travels “

Sheldon Kanter

• (+30) 211 800 0371
• (+41) 41 671 0303

• Hotel Management
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Diploma in Hospitality & Cruise Ship Management

• Swiss Alpine Diploma

Who this course is for:

Individuals looking for employment in the vast cruise ship industry in food & beverage, culinary arts, housekeeping, front office, guest relations, etc. and then advancing to supervisory and managerial positions after gaining work experience.

Description

The 2-year program is designed to equip students with the knowledge and skills needed for a successful career in the hospitality operations part of a cruise, as well as providing an essential understanding of elements relating to life and work on a cruise ship. As part of the course, students will be studying specialist operational elements such as front office, food and beverage, housekeeping, customer service, effective communication, essential IT skills, and accounting.

Additionally, they will be introduced to the wider world of the cruise industry, its history, players, customers, regulations, concerns such as safety and security.  Please find attached the syllabus of the programme together with the module descriptions.  This is a course that was designed with the help of experts from the cruise industry, thus ensuring that students will be very well prepared for their future career.  Industry placement is an integral part of the programme of study whereby students will undertake a 20-week internship in a 5 Star hotel in the first year.  In the second year they may apply to work on a cruise ship.

What you will learn:

• Hands-on skills in hotel operations including Food & Beverage Management and Rooms Division (Front Office, Reservations, Housekeeping)
• Everything about the cruise industry, its history, players, customers, and regulations 
• Safety and security on cruise ships

Hospitality & Cruise Ship Operations – Year 1

• Modules to be covered over a period of 20 weeks
• The Cruise Ship Industry
• Customer Service & Effective Communication
• Cruise Ship Basics
• Front Office Operations
• Housekeeping Operations & Application
• Food & Beverage Service Management
• Food & Beverage Practicals
• Culinary Theory
• Property Management Systems
• Managerial Accounting
• Essential IT and Research Skills
• Professionalism Seminar
• Industry Placement in a 5 Star hotel

Hospitality & Cruise Ship Management – Year 2

• Cruise Operations
• Food & Beverage Operations Management on Cruise Ships
• The Business & Management of Ocean Cruises
• Financial Accounting
• Human Resources Management
• Organisational Behaviour
• Hospitality, Tourism & Events Marketing & Sales
• Fundamental Methods of Enquiry
• Integrated Project
• Industry Placement on a cruise ship

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The best way to find yourself is to lose yourself in the service of others, testimonials, what our alpiner’s say:.

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

Daria Rarenko

MSc International Hospitality & Tourism Management 2013

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

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Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

John Romaios

BA(Hons) International Hospitality & Tourism Management 2013

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

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I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

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Swiss Alpine Diploma in Culinary Arts 2010

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The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

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Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

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Durban Cruise Ship Shore Excursions

As Durban and Richards Bay have gained popularity over the past 10 years as a cruise destination, so we have become the Durban cruise ship shore excursion specialists. Every year we take a multitude of discerning travellers on a range of private shore excursions, to some of the most exciting attractions, from both Durban and Richards Bay ports. 

If you visit our day tour section within these pages, you will find a range of day trips that fit in perfectly with the Richards bay and Durban cruise ship schedules. The most popular are as follows:

Explore Our

Karkloof Tree Top Canopy Day Tour

Oribi Gorge Adventure Day Tour

Brewery Day Tour Midlands Meander

Valley of 1000 Hills Day Tour

Durban City Tour

Gwahumbe Game Reserve Safari Day Tour

If the timings don’t quite fit, ask us and we can tailor it to your exact needs. These are all 100% private, with your own dedicated vehicle and guide, to ensure it fits precisely with your schedule.

Richards Bay Shore Excursions:

iSimangaliso, Cape Vidal and St. Lucia Day Safari

Hluhluwe Imfolozi Big 5 Day Safari

Specialised Cruise Ship Shore Excursions

Big 5 Safari Overnight Shore Excursion

One of our specialised cruise ship shore excursions, is the overnight safari to the Hluhluwe Big 5 game reserve. As most of the cruise ships put both Durban and Richards Bay on the itinerary, we developed this amazing safari experience, doing our first private tour group back in 2012 who left this TripAdvisor review, which pretty much sums it up:

” We have just returned from a 30 day cruise from Cape Town to Singapore. We did private tours in every port. Our tour from Durban-Richards Bay was simply the BEST. Among the many animals we saw, we were lucky enough to come across a pride of seven lions. Back to the camp for an African braai (BBQ) which was scrumptious and plentiful.

Next morning we were woken early for our early morning game drive. Once again we saw lots of animals, after an excellent three hours we went back to a most enjoyable English style breakfast. W e had a most wonderful experience and really enjoyed ourselves. We have memories that will last a lifetime.”

TripAdvisor – The Goodban group Australia

The safari can be done either way, depending on the direction the ship is travelling. So we can collect you in Durban and drop you the next day back at the ship in Richard Bay or vice versa. What really makes this trip incredible is that unlike the day safari, you will get to do your game drives in the late evening and early morning. This is when the animals are most active, especially the predators and you get to enjoy a legendary African sunset and sunrise, a truly magnificent experience!

Overnight Shore Excursion Itinerary:

• Leave Durban port upon docking, transfer with your highly qualified personal guide in an air-conditioned SUV/ Minibus.
• Arrive at  Hluhluwe  Reserve.
• Enter Park and commence game drive. Our guide will stay with you the entire time and show you all the wildlife on offer.
• 2pm – check into your accommodation. We make use of the park camps, as these are situated right inside the reserve and offer the best wildlife experience.
• After settling in, set off on your sunset drive. Snacks and refreshments are served at a beautiful spot along the way.
• Return to camp at sunset for dinner.
• Early rise for your Game drive, tea/ coffee and breakfast snacks served along the way.
• Return to camp for breakfast, and then check out.
• Make our way to Isimangaliso Wetland Reserve for a hippo and crocodile boat cruise.
• Continue to look for wildlife until after lunch and then make your way back to Richards Bay port for cruise departure.

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Cruise from Durban

What you need to know about cruising from Durban

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Frequently asked questions

Yes. Cruise lines such as MSC offer great value because almost everything is included in one price. Your cruise fare will include accommodation, all meals, non-alcohol drinks and onboard facilities like swimming pools, fitness centres, live entertainment and activities for kids and teens. Some things may incur extra charges, like specialty restaurants, alcoholic drinks and spa treatments. Specific inclusions may vary based on the cruise line, stateroom selection and package booked. 

Cruising from Durban offers a variety of unique experiences. Passengers can see incredible coastal scenery from the vantage point of the water, discover remote islands and local wildlife, and participate in cultural tours that provide insight into the region's Zulu heritage. 

Cruise ships departing from Durban feature an extensive range of amenities to cater to diverse preferences. These include multiple dining options, such as buffet services and specialty restaurants, bars, lounges, swimming pools, and expansive sun decks. Additionally, you'll find wellness facilities including spas and gyms, alongside entertainment venues offering everything from live shows to outdoor cinemas and children’s play areas.

Themed cruises from Durban are available and cater to a variety of interests. MSC offer cruises with lots of different themes like ages (matric cruises and kids/teens cruises are on offer) as well as music, dance, and more. Sokkie, 80s & 90s, and Bhangra cruises are just some of the options available.  

Only with Viking cruises. All guests must be 18 years old on or before the day they are scheduled to embark on your cruise. 

Adult-only cruises specifically departing from Durban are not commonly marketed, but some international cruise lines may offer adult-only segments or voyages that include Durban as a port of call. If you want to go on an adults-only cruise, it’s best to speak to a travel agent who can help you find an option that may emphasise adventure or luxury rather than catering for families. 

Absolutely, cruises departing from Durban are highly suitable for families. Most ships offer a variety of amenities tailored to family enjoyment, including kids’ clubs, family-oriented entertainment, and pools. Shore excursions, often family-friendly, include beach outings, educational wildlife tours, and cultural experiences that cater to all ages, making these cruises a popular choice for family vacations.

Cruises to Portuguese Island and Pomene in Mozambique are popular, as are longer cruises to Indian Ocean destinations such as Mauritius and further afield to Dubai via the Arabian Sea. 

Yes. If your cruise itinerary allows enough time, a tour is a great way to see more of a cruise destination than you otherwise might. Talk to a travel agent about what sort of tour would suit your itinerary as an add-on. 

A valid passport is essential, and visas may be required depending on the cruise itinerary. For all international cruises, including regional cruises departing from South Africa to destinations such as Mozambique, Namibia or Mauritius, you need a passport with at least two blank pages and a minimum of six months validity from when you arrive back.  It’s also important to pack insurance documents and copies of prescriptions.

In terms of appropriate clothing, make sure you pack clothing suitable for various activities you might be doing on your cruise. In addition to summery poolside and beachwear clothing, prepare also for evening wear when dining, theme party costume, warmer layers for when it gets windy on deck and sturdy footwear for shore excursions. 

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Carnival and Virgin Voyages make a key cruise ship safety move

A lot of cruise ship safety happens behind the scenes, where passengers can't see the measures that are taken and put in place.

That, of course, isn't always the case: Every cruise begins with some variation of the muster drill, which is designed to teach people where to go in the event of an emergency. 

Related: Royal Caribbean and Carnival passengers will pay a new fee

It's also a chance to show passengers how to put on life jackets and to share the sound of the emergency signal with them.

At other points on your sailing, you may notice crew members taking part in drills. In some cases, the captain will make an announcement to tell passengers that the emergency codes they will soon hear are part of a drill.

Crew members all have safety responsibilities on the ship and they practice them regularly. In many cases, an emergency might occur on a ship and passengers won't realize it. That could be a passenger in medical distress, a small fire on board, or countless other things the crew are drilled to be able to handle. 

Now, both Carnival Cruise Line and Virgin Voyages are testing a new digital approach to improving safety on board.

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Virgin and Carnival testing crew safety software

NAPA, a global provider of maritime software and data services, launched NAPA Permit to Work to improve the crew's safety and efficiency when they conduct high-risk on-board tasks. 

The new software is currently being tested by Carnival Cruise Line and Virgin Voyages, "marking a step-change for seafarer safety by removing the risk factor associated with current paper-based processes and handovers," according to the company.

Basically, the software enables crew members to gain access to the training they need in the most efficient way possible.

"NAPA Permit to Work will digitalize the mandatory work permit process required for conducting hazardous tasks onboard, such as working at height, performing hot work, or entering enclosed spaces," the company wrote.

The digital system improves on what has generally been a very manual one.

"Traditionally, these permits are managed through paper forms as part of a ship operator’s Safety Management System and require crews to spend hours going around the ship to collect a multitude of signatures from different departments," it added. "The manual nature of this process is prone to delays, errors, and miscommunication, posing safety risks and inefficiencies."  

The NAPA software will make the process faster by digitizing those needed signatures and reduce incident risks by automatically notifying all relevant departments and personnel with real-time status updates of ongoing work, especially riskier tasks like tank cleaning.

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New crew members need more training

The Covid pandemic pushed many experienced cruise ship workers out of the industry. It was unprecedented turnover instead of the normal constant flow of people leaving and new crew members coming in.

"NAPA Permit to Work will act as a comprehensive digital checklist to help seafarers ensure that no safety-critical steps are missed," the company explained. 

"The system is designed so that no digital form is accepted unless all required safety checks are completed before the start of any job, significantly reducing the risk of oversight. This functionality provides a virtual guide and augments previous training, eases handovers, and minimizes the margin for error."

ALSO READ: Top travel agents share how to get the best price on your cruise

Carnival Director FOC Piervalerio Vignola said the software would help the cruise line automate and streamline, ensuring the highest safety standards in less time.

“Crew safety and welfare are key pillars for our operational and commercial success, which is why investing in our continued digitalization with NAPA was a no-brainer," he added. "Embracing these digital technologies gives us the peace of mind that we are upholding rigorous safety standards that protect our crew, passengers and assets.”

Are you taking a cruise or thinking about taking one? Visit our Come Cruise With Me website to have all your questions answered.

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The term “maritime” deals with the World’s Ocean. It belongs to everyone and is an essential life support ecosystem. It enables performing more than 90% by volume and 70% by value of the world trade, since sea transportation is still the most-effective way of transporting raw materials and goods around the globe.

Maritime Studies Programs meet students’ career aspirations and employment opportunities both nationally and internationally. Our graduated students could work as: seafarers, agents, super cargo services providers, charterers and brokers, insurance providers, class, flag and cargo surveyors, managers in shipping companies, tug-masters, marine pilots, vessel traffic controllers, dredging managers, clearing and forwarding agents, port and terminal managers, warehousing managers, logisticians, managers in forwarding companies, offshore industry specialists, researchers, educators, trainers, government representatives, etc.

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Video shows moment Carnival Cruise ship collides with floating ice in mini 'Titanic-moment'

• A Carnival cruise ship collided with a piece of ice in Alaskan waters last week.
• Nobody was injured, and the ship was undamaged.
• Passengers shared videos and photos of the moment of impact and aftermath online.

A Carnival Cruise ship conjured up comparisons to the infamous "unsinkable" ship after colliding with a piece of floating ice last week, albeit, much less dramatically than the Titanic once did.

The Carnival Spirit hit a large chunk of ice while sailing through Alaskan waters on Thursday. Nobody was injured, and the ship was ultimately undamaged, a Carnival spokesperson told Business Insider.

Videos of the incident quickly started circulating on social media, as well as news coverage of the collision, including one CNN report that referred to the mass as an "iceberg."

A spokesperson for Carnival, however, said the ice was not an iceberg, in fact, but an "errant piece of drifting ice."

"An assessment determined no damage to the ship's hull, and the vessel continued on its cruise, and there has been no impact to operations," the spokesperson said.

The vessel was making its way through Tracy Arm Fjord, a waterway south of Juneau that is known for its massive amounts of floating ice, particularly in the summer months.

Cassandra Goskie, a passenger on board the ship at the time, posted a TikTok video of the moment of impact.

@cass_goskie 9/5/24 Carnival Spirit hit an iceberg. It didnt do any damage that caused us to use any emergency procedures. The crew did an amazing job at accessing the damage and keep all of its crew and passengers safe and informed! #greenscreenvideo #alaskacruise #carnivalcruise #iceberg #fyp #icebergincident #cruiseaccident #titanic #carnivalspirit ♬ original sound - Cassandra Goskie

"If we die, it was damn well worth it," she can be heard saying in the video. "It's a Titanic moment."

Another TikTok video captured the collision from another angle, jokingly set to "My Heart Will Go On," the theme song from the 1997 film "Titanic."

@cruisinwithjenn Carnival Spirit hits iceberg September 5th 2024, situation has been assessed and everythung id good to go. #carnival #alaska #carnivalcruise #tracyarmfjord #fyp #iceberg #titanic #cruisetok #cruising #cruiselife #carnivalcruise #cruiser #carnivalspirit ♬ My Heart Will Go On - yourmusic4ever

One passenger posted photos of the aftermath on X, as well.

The Spirit returned to its home port of Seattle following the seven-day voyage and has since departed for another Alaskan cruise, CNN reported.

In 2007, a small cruise ship ran into ice , resulting in a fist-sized hole. The 154 passengers had to evacuate the vessel as water rushed into the engine room, and the power failed.

A Norwegian Cruise Line vessel hit an iceberg last year while passing through fog near Alaska.

Alaska is currently considering a new policy that would limit the number of cruise visitors in Juneau.

Watch: World's largest iceberg is on a collision course with major shipping lane

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Port Canaveral's focus on cruising has some business owners concerned about their future

When the average person thinks of Port Canaveral — if they think about the port at all — the first thing to come to mind is likely giant cruise ships.

But while Canaveral is the world's second-busiest cruise port, it also supports private and commercial fishing, recreational boaters, cargo shipping, seafood restaurants and even the space industry. And proponents of those activities have been pushing back at the growing dominance of the cruise industry at the port, which is chartered by the state to serve a wide variety of constituencies.

Those tensions came to a head recently, when state officials threatened to stop state grants to the port unless the port backed off on plans to build another cruise terminal on the site of a cargo berth on the port's north side, a move opposed by the space industry, which hopes to use that area of the port to support booster recovery and other operations.

Port Canaveral commissioners on Aug. 21 voted to halt plans to build a new cruise terminal on the site of its current North Cargo Berth 8.

But their new course is not certain, because they did not designate a new site for the terminal, and Port Canaveral CEO John Murray said the port will lose new cruise business within a few years by not having a new terminal in place.

Concerns of restaurant, marina owners

Change in plans for cruise terminal: Port Canaveral backtracks on plan for new cruise terminal over concerns from state, space sector

The latest turn of events has other port tenants concerned, among them Cove-area restaurant owners and marina operators.

In the budget year that begins Oct. 1, Port Canaveral expects to generate 83.1% of its $210.92 million in projected total operating revenue from cruise ships and cruise passenger parking.

Cruise passengers also generate extensive revenue for local hotels, vacation rentals, restaurants and retail shops that they frequent before or after their cruises, as well as for off-site cruise parking venues, shuttle bus operators, taxis, and Uber and Lyft drivers.

But some local residents who might not be cruise aficionados are concerned about the road traffic and the potential pollution that are byproducts of the cruise ships based at Port Canaveral. They say the port already is making enough money from cruises, and should now focus on doing what benefits local residents.

Some business owners at the port are concerned as well.

"This is the people's port," said longtime Space Coast restaurateur Rusty Fischer, owner of Rusty's Seafood and Oyster Bar in the port's Cove District.

Fischer is worried about the future of his restaurant and others in the Cove. Fischer's current 30-year lease expires in 2027, and he said the port for now only will agree to extend it until 2031.

"We don't know if we have a future here," said Fischer, who has had a restaurant at the port since 1993 and whose family operated a shrimp-processing business there before that. "It's just the unknowing."

Fischer said he is not naïve about the importance of the cruise industry to the local economy. He estimates that at least 50% of his restaurant's sales are generated by cruise passengers. This includes people arriving at the port before the cruise; about to leave the port after their cruise; on a ship port-of-call stop here; or staying at a local hotel or vacation rental as part of their cruise-focused vacation.

He just wants to know that his 300-seat restaurant — which employs 90 to 120 people, depending on the season ― has a long-term presence at the port.

In a similar predicament is Kenneth Dylan Houck, assistant general manager of Cape Marina, a business his family has run for three generations. The port is not renewing Cape Marina's lease. Instead, the port plans to seek proposals for redevelopment of the marina site, with Houck's family having the option to put in a proposal. The port plans to issue its request for proposals for the marina operations there sometime before the Cape Marina lease expires in February 2026. No specific timeline has been established.

"We are just in the fight of our lives in our family business," said Houck, who contends that Cape Marina has been "a stellar tenant for the last 48 years," and should be allowed to redevelop the site without the project going out for proposals from other entities.

"It's the best solution for everybody involved," Houck said, adding that his marina has been accommodating to boaters of all types, including commercial fishing vessels, fishing charter operators and people who want to have maintenance work done on their boats at the marina site.

Port officials respond

The port initially planned to locate its next cruise terminal at the site of the current Bluepoints Marina in its Marina District — the district where Cape Marina is located.

But Murray announced in May that the port would instead be building its next cruise terminal at the North Cargo Berth 8 site, saying the logistics related to putting a cruise terminal in the Marina District site would take too long to solve in time for the port's near-term cruise needs.

Murray says the owners of Cape Marina are welcome to put in a proposal to redevelop the marina area. But he wants to open the process to all potential applicants. He said the redeveloped marina site needs to be configured efficiently, which he contends is not the case with the current Cape Marina.

Diane Luensmann, the port's vice president of government and strategic communications, said: "This is a once-in-a-couple-of-generations opportunity to make something great, to make something better."

Murray also said, despite ongoing rumors and concerns from restaurateurs, there are no plans to do away with restaurant row in the port's Cove District to make way for another cruise terminal. He said the port doesn't want to sign long-term lease extensions now, so the port can better determine conditions of the restaurants and other properties. Murray said the port would want to address issues related to rundown properties before any new leases are signed.

The former Junkanoo Island Kitchen and Rum Bar along the Cove had been torn down after the restaurant closed during the COVID-19 pandemic and its lease expired. Murray said the site of the former Junkanoo has since been used for various maritime operations, including for smaller space industry vessels and for the operator of boat tours.

But Murray said that will not be the fate of the other restaurants.

Port Commissioner Fritz VanVolkenburgh said he would not support any effort to remove restaurants from the port landscape, because they are popular with Space Coast residents.

"I have to answer to the constituents," VanVolkenburgh said.

Uncertainty over next cruise terminal

In the meantime, the port is going back to the drawing board to figure out what to do about its cruise terminal needs. A record 16 cruise ships will be based at Port Canaveral this winter, up from the previous record of 13. That includes the addition of ships from two lines new to Port Canaveral ― Celebrity and Princess. Port Canaveral is the world's second-busiest cruise port, behind PortMiami.

With only six major cruise terminals at the port, any further proposed expansion of cruise operations could mean the port will have to turn away business without a new terminal. Cruise lines are deploying larger ships into their fleets, and have many more ships in the pipeline scheduled to come into service in the late-2020s and early-2030s.

Murray said some cruise lines have plans to swap out smaller ships with larger ships or increase their frequency of cruises in 2027 and 2028 at Port Canaveral, and the port needs to find ways to accommodate those changes.

Abandoning the North Cargo Berth 8 conversion plan means the timeline for building a new cruise terminal is extended because of additional permitting hurdles and the challenge of figuring out traffic issues at a potential new site — once the port has one.

One short-term option is to expand the relatively small Cruise Terminal 5 so it could handle larger cruise ships. But doing construction work at an active cruise terminal presents its own challenges.

Murray said "there could be a significant impact" if Port Canaveral does not have a solution to its cruise terminal facility issues.

"We're going to look at everything that we can do," Murray said.

Not having the new cruise terminal built within a few years will be costly to the port's revenue, port officials say.

"A new terminal would have brought in millions and millions of dollars," VanVolkenburgh said.

Commissioners agree on course change

Port commissioners didn't say much during their Aug. 21 meeting about the letter from state officials that spurred them to abandon plans for a cruise terminal on the North Cargo Berth 8 site.

But, in interviews afterward, commissioners said they understood the state's stance, in light of how important space is to Florida's economy.

Port Authority Vice Chair Wayne Justice said there was nothing to be gained by fighting the state and the space industry over using the North Cargo Berth 8 site for a cruise terminal.

"It is what it is," Justice said. "We have to be part of the state's big picture. We're going to look somewhere else" for a site for a new cruise terminal.

"You're talking big money when you have that kind of investments involved from the space industry," VanVolkenburgh said. "I can't fault the space industry players for being as aggressive as they are" in persuading state officials to protect the space sector's interests at the port.

The port has received $64.4 million in Florida Department of Transportation grants in the last six budget years, most of that for the rebuilding of North Cargo Berths 3 and 4, and is seeking $30.6 million in FDOT grants in the next three budget years. The port also has received $7.6 million in Florida Department of Economic Opportunity grants since 2019.

Gov. Ron DeSantis defended the state's actions related to Port Canaveral during an Aug. 22 news conference in Titusville.

"No one's done more for the cruise industry in this country than me," DeSantis said, referring to the state's legal efforts to get the federal government to give the green light to restart cruises during the COVID-19 pandemic.

Florida Department of Transportation Secretary Jared Perdue, one of the state officials who pushed back against the new terminal, said it's important for seaports to be diversified, noting that the state made a $13 million investment in North Cargo Berth 8 for cargo operations, and "we just want to see that berth continue to be used for what the investment was intended for."

"We are going to partner on how to continue to grow all of the business at Port Canaveral, along with all of our other seaports," Perdue said, emphasizing the importance of cargo for the state to have "a resilient supply chain."

The port also must maintain good relation with FDOT, not only for grants for projects within the port, but also for major road projects along State Roads 401 and 528.

"Port Canaveral recognizes the value of the space economy to our region and state," Canaveral Port Authority Chair Micah Loyd wrote in a letter to Perdue and Florida Secretary of Commerce J. Alex Kelly. "We fully understand and appreciate that your agencies feel our decision to locate a cruise terminal at NCB8 did not adequately balance our unique obligations and opportunities."

He also reminded them that the port is dealing with more than cruise and commercial space operations.

"Port Canaveral is home to various cargo operations with state and regional significance," Loyd wrote. "The Seaport Canaveral fuel farm supplies transportation-grade petroleum products to most of Central Florida, and jet fuel to Orlando International Airport and Melbourne Orlando International Airport for international flights. Import of aggregate materials support Florida’s road projects, and lumber imports have been crucial to our state and regional housing growth. Further adding to this diversity are the commercial fishing operations that feed our region and are steeped in historical significance to our community."

Still, cargo represents only about 11.2% of the port's projected operating revenue for the next budget year, with space components representing less than 1%.

VanVolkenburgh said, although space is not necessarily a big moneymaker for the port itself, it is a big economic driver for the state as a whole.

But so is cruise for the state's economy, not only for the port, but for other local businesses, creating jobs for local residents and sales tax revenue for the state.

According to a 2023 economic impact study the port commissioned, Port Canaveral has an annual impact on the state of $6.06 billion and is responsible for 42,666 jobs. Of that, cruise alone is responsible for a $4.01 billion economic impact and 30,570 jobs.

VanVolkenburgh said port commissioners are not trying to play favorites by pitting one sector of the port's business against another.

Still, VanVolkenburgh noted that "I don't want to get into a street fight" with the state.

It remains a challenge to accommodate the various business sectors and to keep local residents happy.

"To me, you can't please everybody," VanVolkenburgh said.

Dave Berman is business editor at  FLORIDA TODAY.  Contact Berman at  [email protected] , on X at  @bydaveberman  and on Facebook at  www.facebook.com/dave.berman.54