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How to view Hikvision cameras on Safari (with web plugin)

Many users want to view their Hikvision cameras or access the DVR/NVR using the Safari browser on a Mac. What plugin to install on Safari? How to see a Hikvision camera or NVR using Safari? You can view the cameras on Safari by installing the Mac web plugin for Hikvision.

In this step-by-step guide, we will show how to access a Hikvision device ( IP camera, NVR, DVR ) using Safari. You’ll be able to see the live feed, playback, modify the settings, etc. For other browsers, read the instructions about viewing the cameras on Google Chrome or Firefox .

How to access a Hikvision device on Safari?

In order to view the Hikvision cameras or NVR/DVR using Safari on a Mac computer, you need to install the Hikvision web plugin made to work on a Mac computer.

Step 1. Install the Hikvision web plugin for Mac. Download it from the Hikvision website or from this google drive link. This plugin supports Mac OS 10.8 or a later version. Please close the web browsers while you are installing the plugin.

Step 2. Open up the Safari browser. Type your NVR’s IP address into the address bar. For our example, since we are connected to the same network, we will use our NVR’s local IP address: http:// 92.168.1.33 .

If it still doesn’t work, try the following:

• Make sure the iOS of the Mac computer is updated to the latest version. Check it out and the Preference section.
• Update the Safari to the latest releases. A few versions of older Safari may exhibit problems with the plug-in.
• Lastly, in a few cases (not so often though) you need to update the firmware on the Hikvsion recorder (or camera). Some units run on buggy firmware and may not show the picture on Safari.

If still no luck, contact Hikvision USA or the seller/dealer from where you purchased the product.

Marco Albertini

Italian-born Marco Albertini, with a background in Computer Science, found his passion in security camera systems, alarms, and cloud services. Based in New York since 2010, he's a sought-after expert, assisting numerous businesses and homeowners in securing their properties with advanced solutions.

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When I tried to install the plug-in, the MAC OS declined to install due to the potential of malware on the software installer. Is there really a risk? I couldn’t find the plug-in on the US HIK Vision site, and your link goes to a Polish developer

Yes, it’s safe to install it. Hikvision US is forwarding automatically their link to the Polish Hikvision branch. It should work either way. It’s working on my end. Another option is to use the iVMS-4200 software.

I had to use Sea Monkey on Mac OS 10.95 to have the plug-in work. Otherwise the plug-in installs, but the Safari browser indicates it is not installed.

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Hikvision Live View with MacOS Safari and No Plugin

• Thread starter Ramias
• Start date Aug 15, 2023

alastairstevenson

Ramias said: Does anybody know how to configure this for Live View without the plugin? Click to expand...

yes it does. But before I reset it, I did not have to toggle those; I just signed in and it worked. Totally surprised me that it worked.  

Access Camera via Web Browser

Check the system requirement to confirm that the operating computer and web browser meets the requriements.

• Open the web browser.
• Input IP address of the camera to enter the login interface.

Illegal login lock is activated by default. If admin user performs seven failed password attempts (five attempts for user/operator), the IP address is blocked for 30 minutes.

If illegal login lock is not needed, go to Configuration > System > Security > Security Service to turn it off.

• Click Login .

For IE based web browser, webcomponents and QuickTime™ are optional. For non-IE based web browser, webcomponents, QuickTime™, VLC and MJEPG are optional.

• Activate via SADP
• Activate Camera via iVMS-4200
• Activate Camera via Web Browser
• Access Camera via iVMS-4200
• Enable Hik-Connect Service via Web Browser
• Enable Hik-Connect Service via SADP Software
• Set Up Hik-Connect
• Add Camera to Hik-Connect
• Initialize Memory Card via Hik-Connect

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does anyone has experience with the Hikvision Webvideoplugin. I can't get it working on my new MacBook Pro (with MacOS Mojave 10.14.5). After installing it indicates that it has been installed successfully, but it doesn't run in Safari, Chrome, FireFox, nor Opera.

MacBook Pro 15”, macOS 10.14

Posted on Jun 20, 2019 5:15 AM

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Jun 20, 2019 7:14 AM in response to VikingOSX

So this means that there will not be any possibility to see a Hikvision camera within the browser on a Mac?

Jun 20, 2019 5:43 AM in response to SjengHWK

Safari 12 no longer supports plug-ins, so that takes care of the Webvideoplugin. Can't speak to the other browser reasons. If you were referring to this product as a plug-in, and it really is a legacy Safari extension (.safariextz), then Safari 12 will not support it when provided outside of the Safari Extensions Gallery in the Mac App Store. In fact, Safari 12 will be the last version to support any .safariextz extensions even from the gallery.

Jun 20, 2019 7:20 AM in response to SjengHWK

You might want to ask Hikvision support.

https://us.hikvision.com/en/support-resources

Jun 20, 2019 7:26 AM in response to dialabrain

I have raised a question already? Still no answer ...

Jun 20, 2019 7:42 AM in response to SjengHWK

The vendor must develop product according to Apple's Safari compatibility guidelines. If not, then no operability.

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IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

Upgrading from v3.4.92 build 170518 or Older

• All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
• If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
• After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
• After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
• To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
• If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

Upgrading from Any v4.X Build to v4.50.00.

• Any v4.X build can be upgraded directly to v4.50.00.
• Export configuration is highly recommended before performing the upgrade.
• If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

Hikvision Web Services Alternative Strategies

Microsoft has stopped supporting Internet Explorer after the release of Windows 11 operating system at the end of 2021, and Hikvision devices are facing the issue that they can no longer use Internet Explorer to implement web video services.

In response to this, our strategy is to use mainstream browsers such as Chrome, Edge and Firefox to replace IE browser to use web video service, or you can use iVMS-4200 Client Software for easy device configuration and management.

Specifically, we provide the following three solutions: no plug-in service, local service and IE compatibility mode in Edge browser. In addition, we still support IE plug-in service, so if you do not upgrade to Windows 11, you can continue to use IE plug-in solution.

2 Current solution

2.1 No plug-in service

a) Content       

The no plug-in service solution is characterized by no installation, and can be used by logging in to the browser. Relatively complete support for video functions and small storage space requirements for devices; built-in device for the program; poor support for HD and splicing products; suitable for scenarios with limited storage space, strong demand for complete video functions and no strong demand for HD preview.

b) Installation method

Installation-free.

2.2 Local service

The most fully supported features, consistent with the IE plug-in, but the installation package is a bit heavy compare to IE plug-in solution, suitable for devices with sufficient storage space, and the software has a strong demand for HD preview, full video features of the scene, you need to download the local service resources and install to the browser to use properly.

The download and installation process is almost the same as the IE plug-in. Login to the web side of the device in the browser and click the Download Plug-in button in the upper right corner of the preview screen to download the local service feature. Unlike the IE plug-in service, due to the current hardware capacity limitation, using the local service requires the device to have access to the external network.

If you cannot use external network, and want to use local service, you can go to our official website to download the local service resource package and install it on your computers, the download link is as follows.

https://www.hikvision.com/en/support/tools/hitools/cl31f95c645ddb0235/

2.3 Enable IE compatibility mode in Edge

If you can continue to use IE plug-in service by opening IE compatibility mode in Edge and want to continue the habit of using web service in the past, the program content capability and IE plug-in service capability set is the same, this program operation is more tedious, it is recommended that customers take this program as an alternative.

The installation process of this solution is as follows

Attachment: How to enable IE compatibility mode on Microsoft Edge

Front and back-end support

Till now only part of our devices support this solution, requires Windows 11, Edge browser version 89+, please check 3 rd part of this document for more details.

3 Comparison of IE plug-in services, local services and  services without plug-in capability

The following table is a comparison of the basic set of capabilities of the web services currently supported by the device, local services and IE plug-in services support the same functions, applicable to the applicable scenarios with high requirements for video services, compared to no plug-in services support many less functions, applicable to the HD preview, playback without strong demand for the use of scenarios. Capability comparison and support list of Hikvision product please see the following table:

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• Why is playback all black at night on my LPR camera?
• Headlights are very bright at night and the LPR can’t read the license plate?
• What is sensitivity in my events?
• What does "Cannot connect to camera over xMP" mean?
• What is the difference between rebuilding video and rebuilding all?
• How do I set up a NVR/DVR to record both video and audio when logging into the recorder through the web interface.
• How can I change the date and time on footage that has already been recorded?
• Why does my recorder reset my date to the 1970s? CMOS Battery CR1220
• How do I configure the network settings on an NVR with two LAN ports?
• Cameras disappear after a few minutes of Live View
• My NVR is making a loud beeping noise.
• Audible Warning is saying there is a HDD error
• Why is the Hard drive light flashing red on the front of my recorder?
• How do I change the menu output on a DVR/NVR via web interface?
• My camera is showing 'Unsupported Stream Type'
• How can I access deleted footage?
• How do I add a PanoVu/Multi lens camera to a recorder?
• Can more than 1 monitor connected to a recorder have mouse control?
• Getting a 'resolution or bitrate has reached the limit' error when adding a camera to a recorder?
• How do I change my channel names through the recorder?
• How can I export video?
• How can I safely upgrade firmware?
• Getting an "unsupported stream type" error on the recorder for a camera?
• Getting an "Input/output video standard mismatch" error on a DVR?
• What recorders have virtual host?
• Why isn't motion detection recording?
• Why is the menu not on the correct monitor?
• How do I change my resolution when my monitor is only black?
• I have a Hikvision Turbo 4.0 DVR that the specs say supports "x" ammount of cameras when "Enhanced IP Mode" is turned on. How do I enablel this?
• I have a Hikvision 7208HUHI-K2 Turbo 4.0 DVR with 16 IP cameras and 8 analog cameras. My analog cameras can't do any events, Why?
• Where can I view my license plate pictures stored on my nvr?
• Why isn't my mouse moving when connected to the recorder?
• Why is the IP camera showing Network Abnormal on my NVR camera management screen?
• Why is my PoC (Power over Coax) DVR not powering my analog cameras?
• Why do my cameras time out after 5 minutes when using Hik-Connect?
• Where do I get the Hik-Connect app for an Android phone?
• Why can't I fast forward through playback on Hik-Connect?
• Why is my Platform Access offline?
• How to log-in to Hik-connect on iVMS-4200
• How do I access my network cameras through my network video recorder using a web browser
• I am receiving notifications when my app is open, why won't my phone notify me when the app is closed?
• What port forwards are required for direct IP remote access?
• Will defaulting my device unbind it from HikConnect?
• When using the Hik connect service. What should the preferred and alternate DNS be set to?
• Clipped footage or captured an image using playback in the Hik-Connect app, but can't find it?
• Cannot unbind, Error Code: 102060
• How do I unbind my NVR/DVR from an account I do not have access to?
• How do you reset the Hik-connect account password?
• What is a Verification Code/Encryption Key
• Where can I find the Verification Code/Encryption Key
• Why can't I hear my audio on my phone using HikConnect but i can hear it on my recorder?
• Will shared users on the Hik-Connect app have access to the new cameras added to the recorder?
• Can I change the camera live view order in the Hik-Connect app?
• I can't see the live view of the cameras in the web browser. I keep getting a message "The stream is encrypted". How do i fix this?
• How do I deleted my Hik-Connect account?
• How can I reset my password to my Hik-Connect account?
• I don’t remember what credentials I used to create my Hik-Connect account
• How many devices can I add to a single Hik connect account?
• What DNS should I use to get HikConnect online?
• How do you log out of the Hik-Connect app?
• I just added new cameras to an existing NVR and I don't see them on the Hik connect. Why?
• Where do you change the save path for downloaded files in the web interface of a device?
• Why can I see my cameras when I'm on my wifi, but not when I'm off it?
• What options do I have for remote access, other than Hik-Connect?
• How do I email technical support?
• There was a power surge/lightning strike that cause damage to the Hikvision devices. What should I do?
• My Hikvision devices are behind on firmware. What is Hikvision's stance on firmware upgrades?
• Do you have an example showing the format for getting a RTSP stream from a camera?
• Do you have an example showing the format for getting a HTTP sub-stream from a camera?
• Do you have an example showing the format for getting a RTSP stream from a NVR/DVR?
• I was told my device is out of region. Who do I contact?
• I forgot my Hik Connect password. How do i reset it?
• I found firmware newer than the firmware on your website, can I use it?
• How do I add an Encoder to my NVR?
• What SFP module can be used for fiber connection for the switches?
• What encryption standard does Hikvision use for SD cards?
• I cannot update camera firmware? What are some reasons why?
• Why did the download fail on the web browser?
• What does error code 2022 mean when I am resetting my password?
• What does it mean “No Video”?
• How can I calculate how much storage space I will need on a recorder?
• What is the link for the camera plugin or where can I find it?
• Do you have any tips regarding hard disk settings on Hikvision recorders?
• How do you dewarp the HD2 doorbell camera?
• What does error 2001 mean in the SADP tool?
• I have installed the plugin in my internet browser for a Hikvision IP camera, but can't see the live view in the browser. What can i try to get the live view to show up?
• Does hikvision have a hard drive compatibility list for its NVR/DVR/HVR products?
• I don't have a computer. Can you still remote into my system?
• How can I find my public IP Address?
• I have a HD1/HD2 WiFi doorbell and can't get it to maintaing a reliable connection on the WiFi router whick is on the second and over 50ft. away. Whats wrong.?
• Does Hik connect support internet connections over satalite?
• Do you have any learning resources?
• How to Check / Find Device Serial Number
• Compatibility - 7732NXI-I4/16P/4S and DS-2CD2387G2P-LSU/SL
• ECI-T24F2 in ERI-K216-P16 not records on motion
• K Series DVR GUI 4.0 Database Recording Issue
• DVR - Motion is picking up every little movements from any object
• No enough Flash memory
• How to Setup HikConnect
• Wifi Kit camera not compatible stand alone Hik-connect WiFi
• How to Setup and Configure HybridSAN Storage DS-A71024R/440
• Technical Notes

How can I view my cameras on a Mac?

I want to view my cameras on a Mac computer, but the web interface is not working. What can I do?

For Mac users we recommend going through our IVMS-4200 software, which can be found here:

https://us.hikvision.com/en/products/software/ivms-4200-series/free-client-software-hikvision-devices-ivms-4200-macos

• Help & Info

• Search forums

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

• Manufacturer Specific Forums

MacOS   [Mac] Hikvision Plugin for Mac OS

• Thread starter Kieran
• Start date Jan 25, 2016
• Tags hikvision mac plugin safari

Knows a LOT of stuff

• Jan 25, 2016
• Hikvision's Overseas Website - On this site, you're after the file named "Plug-in V3.0.5.26 build20150126 for Mac OS" (or a newer version). You may need to create an account to access the download, and so the below might be a preferable alternative.
• Hikvision's European Download Portal - This site provides a direct download to the same plugin as above. Of course, do ensure you're downloading the "for macosx" file.

• May 10, 2016

Works a treat. Thanks again Kieran.  

Administrator

• Sep 19, 2018

Apple Safari 12 and Hikvision cameras  

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