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Smartwings Review [2024]: Only flies to the Czech Republic?

Smartwings Review [2024]: Only flies to the Czech Republic?

Low-cost airlines save you a lot of money. If you need a low-cost airline to the Czech Republic, consider Smartwings. Offering safe flights and competent staff, determine if you should trust this low-cost carrier with your next trip.

smartwings ex.travel service

I love saving money when traveling, especially if it leaves me with more money to treat myself on a trip. If you're reading this article, it likely applies to you too. Luckily, there are low-cost airlines to help you get to destinations worldwide for less. 

But, if you've ever flown on one of these airlines, you know there are certainly benefits and drawbacks to flying with low-cost carriers. Sometimes, the cons outweigh the benefits, like saving money. 

Need a different budget airline in Europe? Check out these European low-cost airlines, like  Wizz Air ,  Eurowings , and  Air Malta .

Let's see how Smartwings compares to these other airlines. I'll discuss where it flies, their baggage policies, and the seats on their planes in this review. I've also included some firsthand reviews from past customers to keep this review as accurate as possible.

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What is Smartwings?

Smartwings  is the biggest Czech airline and flies to over 80 cities. Smartwings was founded in 1997 though it was under the name Travel Service. Its focus then was on operating charter flights mainly for Czech tour operators. 

Travel Service was officially renamed to Smartwings, the name of its former low-cost subsidiary, in December 2018.

Though based in the Czech Republic, it also has subsidiaries in Poland, Hungary, Slovakia, and Germany. Smartwings prioritizes two things: safety and staff.

When it comes to safety, Smartwings meets European Union guidelines, the United States Federal Aviation Administration requirements, and the audits done by the International Air Transport Association. Smartwings is authorized to fly all over the world.

You may have some concerns when you hear of a low-cost airline. I get it. But with these excellent safety reports and staff trained to keep you safe and comfortable on flights, what is there to worry about?

Where Does Smartwings Fly?

Smartwings flies to  multiple destinations  across Europe and a few beyond Europe. Here are a few of the countries that Smartwings flies to:

  • Canary Islands
  • United Arab Emirates, and more

Within these countries, there's at least one city that Smartwings flies to, and some have multiple cities. 

All the flights on Smartwings to these destinations depart from  Prague's PRG airport . This might seem inconvenient, but at least you can get to the Czech Republic from anywhere using Smartwings. 

However, there's a way to hack these  cheap flights , even if you aren't in Europe. You can find a cheap flight to Prague and then grab a Smartwings flight to one of the many destinations above! A quick pit stop in Prague could save you a lot of cash. 

Exterior View of Prague Airport(PRG)

Smartwings Baggage

One of the downsides of flying with a low-cost carrier is that bags are not always included in the lowest-cost ticket, and you'll have to add them for extra money. So if you're an over-packer like me, it could cost you more than you expect to fly. 

But, if you're a  minimal packer , you can get away with just a small carry-on and buy the cheapest ticket Smartwings offers.

So what's the baggage limit for Smartwings?

Smartwings has  five ticket types , each with a different baggage limit:

  • Economy Lite: One 8 kg cabin bag
  • Economy Plus: One 23 kg check bag, one 8 kg cabin bag, and one 3 kg personal item
  • Economy Flex: One 23 kg check bag, one 8 kg cabin bag, and one 3 kg personal item
  • Business Lite: Two 32 kg check bags, two 8 kg cabin bags, and one 3 kg personal item
  • Business: Two 32 kg check bags, two 8 kg cabin bags, and one 3 kg personal item

In addition to the weight limits above, there are also size limits to the bags you can take on Smartwings flights. These sizes are strictly enforced by the airline. 

  • Checked bags: No more than 250 cm in total length, height, and width
  • Cabin bags: 55 x 45 x 25 cm maximum
  • Personal items: 40 x 30 x 15 cm 

But, if the type of ticket you buy doesn't have enough bags you want, you can add them on. How much for checked bags on Smartwings?

Additional bags  will cost anywhere from 30 to 54 USD depending on how soon in advance you buy them or if you wait to pay at the gate. 

Seats on Smartwings

Unfortunately, you'll have to pay for seats if you want a say in where you sit. Smartwings has options for reserving standard and premium seats. Paying for seats is one of the major downsides for a window-seat lover like me. 

But, if you couldn't care less where they put you on the plane, you won't have to worry about the extra fees. You may end up with a good seat anyway!

As people note in the reviews in the next section, Smartwings has small seats. This could mean paying for a better seat or being uncomfortable for a few hours to save some dough.

Passengers on Seated on Smartwings Flight

Smartwin gs Reviews

You may be thinking about flying with Smartwings, but what do past customers have to say? 

Overall, customers either give Smartwings a really good or terrible  review . The good reviews highlight the friendly staff and clean planes. 

But, there are also a lot of bad experiences people have had with the airline, which is common for a low-cost carrier. 

Many people experienced delayed or even canceled flights, some of which were canceled at the last minute. Yikes. 

People also highlight the small seats, lack of legroom, and cramped space. 

Is Smartwings Worth it?

It depends. Smartwings can save you money when you fly to and from the Czech Republic if you can pack light and aren't on a strict schedule. 

However, if you're flying with a lot of luggage or need to be at your destination on time, Smartwings isn't worth flying. 

You should book a more reliable carrier, even if it costs more.

Our Rating: 2.4/5

  • Travel to and from the Czech Republic
  • Low cost for light packers
  • Extra costs for seats and bags
  • Frequent delays
  • Strict baggage sizes 
  • Frequent flights delays 
  • Uncomfortable seats 
  • Bad customer service
  • Only flies to and from the Czech Republic

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AVIATOR

Travel Service rebrands to Smartwings as part of reorganization

Travel Service Group placed two of its executives, CFO Petr Kudela and Head of Smartwings Radek Muller, on the Board of Directors of subsidiary Czech Airlines (CSA). They will replace CEO Sincak Joseph and CFO Joseph Adam, who are resigning from CSA.

A new chairman will also be elected by the new board, with vice chairman, Martin Stolba, staying on after the transition.

The Travel Service Group also changed its name to the Smartwings Group, as part of the reorganization. Travel Service will continue to operate aircraft for Smartwings. In addition, the Group will continue to develop the CSA brand.

"Our goal is to develop scheduled air services under the brands Smartwings and CSA and we will strive to ensure that both these brands have been the obvious choice for customers not only in this country but also in other European countries where we operate," said board member Roman Vik. The rebranding is set to occur by the end of 2018.

"These steps are consistent with the fulfillment of a long-term strategy to become a strong and stable European airline. To this end, the Group will implement the modernization of the fleet, add more bases and open new routes. We believe that the unified management and coordination of group members will lead to a stronger position in the aviation market," said chairman Travel Service George Simane.

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Travel Service rebrands to SmartWings

smartwings ex.travel service

As part of a reorganization, Travel Service, a Czech airline with subsidiaries in Poland, Hungary and Slovakia, changes its name to SmartWings, the company’s low-cost brand.

By the end of 2018, all Travel Service operations will be conducted under the SmartWings label. Travel Service was previously responsible for charter flight operations, whereas SmartWings was operating scheduled flights. As part of the rebranding, Travel Service will receive the current livery of SmartWings.

The SmartWings fleet consists of Boeing 737 aircraft, including brand new 737 MAX 8 airplanes.

Nick Wenzel

Nick Wenzel founded International Flight Network in 2016. He is the Social Media Manager and an Editor for IFN.news.

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Smartwings Group

Smartwings Group is the rebranded airline group, Travel Service Group. Smartwings, formerly Travel Service A.S. is the largest Czech service operator and is headquartered in Prague Vaclav Havel Airport. The Smartwings airline group was established in Dec-2018, following an announcement by Travel Service which sought the formation of a holding company and transfer its operations under the Smartwings brand. The airline group's subsidiaries include the following European carriers:

  • Smartwings (Smartwings merged with Travel Service in Dec-2018);
  • Smartwings Polska;
  • Smartwings Hungary;
  • Smartwings Slovakia and;
  • CSA Czech Airlines.

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SmartWings - Route Exchange Carrier

SmartWings is a low-cost carrier based in Prague and is the subsidiary airline of Travel Service Airlines. SmartWings operates over twenty destinations in Europe and the Middle East. Whilst Travel Service Airlines operates charter services on behalf of major Czech tour operators such as Cedok, SmartWings operates scheduled flights.

SmartWings operates a fleet that consists of

  • 2x B737-500
  • 11x B737-800

NETWORK STRATEGY

SmartWings is focused around developing its point-to-point low-cost services from Prague and this week announced services to Amsterdam and Bucharest. Since the demise of low-cost operator SkyEurope, SmartWings is aiming to develop its scheduled operations from Prague, with a particular focus on European cities, however it has operated services to Dubai. The carrier has historically served mainly sunshine destinations from Prague and some regional airports such as Ostrava. It has also operated some services from Budapest. Its focus may now shift away from sunshine market where it may well operate a more balanced low-cost network of city markets as well as sun markets.

AIRLINE REQUIREMENTS

SmartWings is currently planning for S2011 and has a number of opportunities from Prague for Europen markets. SmartWings philosophy is to serve primary airports, and as such welcomes data from airports wishing to commence negotiations for new service. Airports should send proposals including;

  • Passenger data, both flown and projected by country of origin.
  • Operational Information
  • Incentive programme and fees and charges.

To bid for SmartWings capacity on Route Exchange please click on the following link

https://www.routesonline.com/airlines/8545/smartwings/50/airline-requirements/

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HIGHLIGHTS & SIGHTSEEING IN KHABAROVSK

  • The City Tour along wooden and brick houses preserved from the time of the city’s founding will enable you to feel an unmistakable charm of Khabarovsk. The oldest Komsomolskaya Square houses the remarkable redbrick building dating 1901(now the Public Library). Splendid view of the St.Innokenty church – the first church built in the city. During the Stalin’s period, a well known GULAG Camp existed near the Ulakhan village which was located close the city.
  • The Archaeological Museum contains over 40,000 artifacts; among them, there are the world famous petrogliphs of Sikachi Alyan and cultural heritage of the Golden Empire of the Jurchen People.
  • The Art Museum possesses a unique collection of the Far Eastern aboriginal crafts and arts that includes fish skin outfits, beautiful carpets and bone engraved items. Some wonderful ancient Russian icons and paintings by famous Russian artists Ilya Repin, Ivan Shishkin and Isaac Levitan, as well as works by Western masters, such as Rembrandt, Rubens and Monet are exhibited in the Art Museum.
  • The Cruise along the Amur River is might be a beautiful journey within a live archeological museum. The riverside rocks make an unusual display of man-made carvings – petrogliphs that are the images of ancient cultural heritage of local ethnic groups. The Bolshekhetsirsky State Nature Preserve has conifer-broadleaved forests rich in typically virgin nature and genetic stock of organic life. In 30 miles to the southwest of the city, there is the Khekhtsir State Nature Reserve, a unique place where southern lianas, Manchurian walnuts grow side by side with evergreen conifers. Bears, foxes, wolves, elks and tigers could be watched occasionally there. The Badjal Range – one of the most picturesque parts of the Russian Far East with unique flora and fauna is abundant in sable, musk deer and bears.

Must-see attractions in Khabarovsk

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Khabarovsk Regional Museum

Located in an evocative 1894 red-brick building, this museum contains an excellent overview of Russian and Soviet history, despite not having a single…

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Sikachi-Alyan

The riverside Nanai village of Sikachi-Alyan is 77km northeast of Khabarovsk and makes for a good day trip. Here you can view the Sikachi-Alyan…

Assumption Cathedral

Built in 2002 this striking cathedral rose on the site of a far older church that was knocked down by Stalin during his antireligious campaigns.

Archaeology Museum

Undergoing a full renovation in 2017, this five-room museum displays tools and living essentials from early peoples. Pottery, animal-skin huts, dugout…

Transfiguration Cathedral

This highly impressive church's golden domes dazzle you from all over the city, with its prime location overlooking the Amur River. The cathedral was…

House of Pioneers

Now a 'palace of childhood creation’, the former House of Pioneers (the youngest youth group in the USSR, where children went before the Komsomol) was…

Far Eastern Art Museum

This smart and imposing building hosts a moderately interesting collection of local art, including religious icons, Japanese porcelain and 19th-century…

Tsentralny Gastronom

Style Moderne – the Russian take on art nouveau – defines this mint-green building dating from 1895; it's topped by a statue of Mercury.

Far Eastern State Research Library

This attractive library, the largest in the Far East, dates from 1894 and is one of the most striking pieces of architecture in Khabarovsk.

WWII Memorial

This impressive brutalist memorial to the Soviet Army's losses during WWII stands on a hillside overlooking the river.

Count Nikolai Muravyov-Amursky Monument

This striking monument to Count Nikolai Maravyov-Amursky, an early governor of the Russian Far East, stands overlooking the Amur River that he did so much…

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Currently online check-in is available on departures from Prague (PRG), Ostrava (OSR), Brno (BRQ), Tel Aviv (TLV), Nice (NCE), Málaga (AGP), Almería (LEI), Las Palmas (LPA), Fuerteventura (FUE), Lanzarote (ACE), Tenerife (TFS), Valencia (VLC), Palma de Mallorca (PMI), Menorca (MAH), Olbia (OLB), Lamezia Terme (SUF), Cagliari (CAG), Catania (CTA), Larnaca (LCA), Corfu (CFU), Heraklion (HER), Rhodos (RHO), Zakynthos (ZTH), Kos (KGS), Chania (CHQ), Thessaloniki (SKG), Preveza (PVK), Kefalonia (EFL), Karpathos (AOK), Samos (SMI), Santorini (JTR), Hurghada (HRG), Marsa Alam (RMF) and Bratislava (BTS). In case of departures from Hurghada (HRG) and Marsa Alam (RMF) airport authorities do not accept any form of online boarding pass and a passenger must always go to the check-in desk to have his boarding pass printed.

Online check-in is not available for flights from Prague to Tel Aviv.

Online check-in opens 30 hours before scheduled departure and closes 60 minutes before scheduled departure. Upon successful online check-in, passengers will receive a confirmatory e-mail containing a boarding pass. If the passenger does not have any baggage to check-in, he or she may proceed directly to the departure gate. Otherwise, they must contact the airport check-in counter or the baggage drop-off.

Online check-in cannot be applied to passengers without electronic ticket numbers and passengers requiring special assistance at the airport. On rare occasions, passengers may be asked to check their travel documents after their on-line check-in first at the airport check-in counter. If the online check-in service is unavailable for any reason, the passenger must check-in at the airport check-in counter.

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IMAGES

  1. Travel Service + SmartWings

    smartwings ex.travel service

  2. Premiers vols en 737 MAX pour Smartwings à Prague

    smartwings ex.travel service

  3. Low-Cost Carrier Smartwings Launches Flights To London Heathrow

    smartwings ex.travel service

  4. Travel Service (Smartwings Poland) Airbus A330-200 (A332) landing

    smartwings ex.travel service

  5. Travel Service odhalil první destinace pro Boeing 737 MAX

    smartwings ex.travel service

  6. Travel Service rebrands to SmartWings

    smartwings ex.travel service

VIDEO

  1. Smartwings|B737|Dubai to Multan|Flight duration 2:10 #planespotting #aviation #landing #airport #fly

  2. Smartwings Landing in Tenerife South #smartwings #landing #spotting #airplane #boeing737 #fyp

  3. PRAHA

  4. Smartwings, děkujeme, že cestujete s námi 4K

  5. SmartWings landing

  6. Smartwings Airline Operate by Flydubai Cockpit View #foryou #cockpit #fypシ #dubai #youtubeshorts

COMMENTS

  1. Smartwings

    Smartwings, a.s. (formerly Travel Service, a.s.) is a Czech airline with its head office on the property of Václav Havel Airport Prague in Ruzyně, 6th district, Prague. It is the biggest airline in the Czech Republic, and it operates scheduled and chartered flights, mainly to leisure destinations.The airline also wet and dry leases its aircraft to other airlines.

  2. Największa czeska linia lotnicza

    Aktualności. Więcej wiadomości. Smartwings to największa czeska linia lotnicza i jeden z najszybciej rozwijających się przewoźników lotniczych w Europie Środkowej należący do grupy Smartwings.

  3. Smartwings Review [2024]: Only flies to the Czech Republic?

    Smartwings is the biggest Czech airline and flies to over 80 cities. Smartwings was founded in 1997 though it was under the name Travel Service. Its focus then was on operating charter flights mainly for Czech tour operators. Travel Service was officially renamed to Smartwings, the name of its former low-cost subsidiary, in December 2018.

  4. Travel Service rebrands to Smartwings as part of reorganization

    Travel Service rebrands to Smartwings as part of reorganization. 24 October 2018 . 1 min read. Travel Service Group placed two of its executives, CFO Petr Kudela and Head of Smartwings Radek Muller, on the Board of Directors of subsidiary Czech Airlines (CSA). They will replace CEO Sincak Joseph and CFO Joseph Adam, who are resigning from CSA.

  5. Travel Service rebrands to SmartWings

    Travel Service rebrands to SmartWings. As part of a reorganization, Travel Service, a Czech airline with subsidiaries in Poland, Hungary and Slovakia, changes its name to SmartWings, the company's low-cost brand. By the end of 2018, all Travel Service operations will be conducted under the SmartWings label.

  6. Smartwings

    Smartwings, a.s. (formerly Travel Service, a.s.) is a Czech airline with its head office on the property of Václav Havel Airport Prague in Ruzyně, 6th district, Prague. It is the biggest airline in the Czech Republic, and it operates scheduled and chartered flights, mainly to leisure destinations. The airline also wet and dry leases its ...

  7. Smartwings Group Airline Group Profile

    Smartwings, formerly Travel Service A.S. is the largest Czech service operator and is headquartered in Prague Vaclav Havel Airport. The Smartwings airline group was established in Dec-2018, following an announcement by Travel Service which sought the formation of a holding company and transfer its operations under the Smartwings brand. The ...

  8. Smartwings Slovakia

    smartwings .com /sk /. Smartwings Slovakia, formerly Travel Service Slovakia, is a charter airline based in Bratislava, Slovakia. The company was founded in 2010 and operates from Bratislava Airport. It is a subsidiary of Smartwings (formerly named Travel Service) from the Czech Republic. In December 2018, it adopted its new brand name.

  9. Travel information and important passenger information

    Smartwings and Eurowings starting codeshare cooperation; Travel insurance newly with COVID-19 coverage; Flights from Prague to Saint Petersburg resumed! Smartwings Group to resume flights to the Mediterranean, introduce regular flights to London Heathrow; Let´s fly with us to more than 20 destinations! No rebooking fees; 737 MAX return to service

  10. SmartWings

    OVERVIEW SmartWings is a low-cost carrier based in Prague and is the subsidiary airline of Travel Service Airlines. ... SmartWings - Route Exchange Carrier. Share. Richard Maslen September 09, 2010.

  11. Smartwings

    Smartwings (ex. Travel Service; TVP) - największa czeska linia lotnicza, założona w 1997 roku, z siedzibą w Pradze. Samoloty Smartwings lądują w trakcie roku na ponad 400 lotniskach na 4 kontynentach. Przewoźnik działa, poza Republiką Czeską, także na Słowacji, w Polsce i na Węgrzech. Wykonuje rejsy regularne, czarterowe oraz ...

  12. Booking and Check-in

    Smartwings and Eurowings starting codeshare cooperation; Travel insurance newly with COVID-19 coverage; Flights from Prague to Saint Petersburg resumed! Smartwings Group to resume flights to the Mediterranean, introduce regular flights to London Heathrow; Let´s fly with us to more than 20 destinations! No rebooking fees; 737 MAX return to service

  13. SmartWings Flights and Reviews (with photos)

    The airline's fleet consists of Boeing 737-700, Boeing 737-800 and Airbus A-320 airplanes. Me and my family flew with Smartwings from Prague to Marsa Alam. The flight was excellent, the plane was new and clean, the leg room was ideal for this type of flight, the seat was very comfy, the flight took off 40mins delayed.

  14. SmartWings/Travel Service (TVS)

    SmartWings/Travel Service was established in 1997 in Czech Republic. SmartWings/Travel Service operates 22 airplanes with average age of 16 years. The newest plane is built in 2014 and the oldest plane is built in 2000. SmartWings/Travel Service was established in 1997 in Czech Republic. SmartWings/Travel Service operates 1686 airplanes with ...

  15. Travel Service/Smartwings OK-TSM (B737-900U)

    This is a Boeing 737-900 OK-TSM Travel Service Airlines/Smartwings livery. Works with B737-900 Ultimate. I hope you'll like it . If you really like my work and want to support me you can do so on paypal.me/TheCzechMartin. Of course it's completely optional, but greatly appreciated. (Some of the textures were made using audiobirdxp's paintkits ...

  16. ‎Smartwings on the App Store

    Book and manage your flights easily with our Smartwings application. Exit; Apple; Store; Mac; iPad; iPhone; Watch; AirPods; TV & Home; Entertainment; Accessories; Support; 0 + App Store Preview. Smartwings 4+ Smartwings ... Travel Service a.s. Size 146.4 MB. Category Travel Compatibility iPhone Requires iOS 11.0 or later. ...

  17. Alaska Airlines begins Soviet flights

    Alaska Airlines will make three flights weekly between Anchorage and two Soviet Far East cities, Magadan and Khabarovsk, through August. The airline will use a 136-seat Boeing 727 equipped with ...

  18. ‎WTC2024 on the App Store

    iPhone Screenshots. WTC2024 APP is the official APP for World Tunnel Congress 2024 , dedicated to building an integrated information service platform for academic exchange and digital services for the congress. World Tunnel Congress (WTC) is the annual academic event organized by the International Tunneling and Underground Space Association (ITA).

  19. Khabarovsk

    Khabarovsk. Khabarovsk - the industrial, transport, and administrative and cultural center - was founded in 1858 as a military outpost for defense of the Russian-Chinese border and named in honor of Yerofei Khabarov the Russian explorer of Siberia and the Far East. It stretches for 45 km along the bank of the Amur River - the main ...

  20. Travel Classes

    Business Class. Free checked baggage allowance 2 x 32 kg + one cabin bag 2 x 8 kg. Business Class seats in the front part of the cabin right behind the aircraft door. Premium meals free of charge. Access to the airport lounge on flights from the Czech Republic. Business Class is available only on selected flights.

  21. Reservation and payment information

    The price of the service is CZK 2350* per destination and the child must have five completed copies of this form. The ticket price for the child is the same as for an adult. If the flight is part of a tour package, order this service from the travel agency. The price is subject to the price list of the agency.

  22. Khabarovsk Travel Guide: Tourist Attractions & Things to Do

    Khabarovsk - popular in the area (distance from the center) In the vicinity of Khabarovsk, it's worth seeing attractions such as: Muzej zizni Sikaci-Alana (Sikachi-Alyan), Idol (Sikachi-Alyan), Bolshekhekhtsirsky Nature Reserve. 32 miles NE. 48°44'57"N • 135°38'13"E.

  23. Must-see attractions Khabarovsk, Eastern Trans-Siberian

    Count Nikolai Muravyov-Amursky Monument. Khabarovsk. This striking monument to Count Nikolai Maravyov-Amursky, an early governor of the Russian Far East, stands overlooking the Amur River that he did so much…. Discover the best attractions in Khabarovsk including Khabarovsk Regional Museum, Sikachi-Alyan, and Assumption Cathedral.

  24. Online Check-in for Smartwings Passengers

    Online check-in opens 30 hours before scheduled departure and closes 60 minutes before scheduled departure. Upon successful online check-in, passengers will receive a confirmatory e-mail containing a boarding pass. If the passenger does not have any baggage to check-in, he or she may proceed directly to the departure gate. Otherwise, they must ...